WO2019214321A1 - Vehicle damage identification processing method, processing device, client and server - Google Patents

Vehicle damage identification processing method, processing device, client and server Download PDF

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WO2019214321A1
WO2019214321A1 PCT/CN2019/076032 CN2019076032W WO2019214321A1 WO 2019214321 A1 WO2019214321 A1 WO 2019214321A1 CN 2019076032 W CN2019076032 W CN 2019076032W WO 2019214321 A1 WO2019214321 A1 WO 2019214321A1
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damage
same accident
client
vehicle
owner
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PCT/CN2019/076032
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French (fr)
Chinese (zh)
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周凡
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阿里巴巴集团控股有限公司
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06TIMAGE DATA PROCESSING OR GENERATION, IN GENERAL
    • G06T7/00Image analysis
    • G06T7/0002Inspection of images, e.g. flaw detection
    • G06T7/0004Industrial image inspection
    • G06T7/0008Industrial image inspection checking presence/absence
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06TIMAGE DATA PROCESSING OR GENERATION, IN GENERAL
    • G06T2207/00Indexing scheme for image analysis or image enhancement
    • G06T2207/20Special algorithmic details
    • G06T2207/20081Training; Learning
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06TIMAGE DATA PROCESSING OR GENERATION, IN GENERAL
    • G06T2207/00Indexing scheme for image analysis or image enhancement
    • G06T2207/20Special algorithmic details
    • G06T2207/20084Artificial neural networks [ANN]
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06TIMAGE DATA PROCESSING OR GENERATION, IN GENERAL
    • G06T2207/00Indexing scheme for image analysis or image enhancement
    • G06T2207/30Subject of image; Context of image processing
    • G06T2207/30248Vehicle exterior or interior

Abstract

An embodiment of the present specification discloses a vehicle damage identification processing method, a processing device, a client and a server. The method provides a solution to automatically identify whether vehicle damage is arising from a single traffic incident, identifying in real time during photography or filming whether damage is from more than a single traffic incident, without the need for human intervention, thus effectively lowering technical skill requirements for investigation personnel. At the same time, information identifying that damage is suspected as not arising from a single incident can be automatically recorded and sent to a designated server system, for example to an insurance company. In this way, even if an investigator or a fraudulent user deletes photographs or film of damage arising from multiple traffic incidents, there is no way to cover up information identifying damage determined as arising from multiple traffic incidents, reducing the risk of fraud and improving reliability of damage identification as well as reliability of loss assessment.

Description

车辆损伤识别的处理方法、处理设备、客户端及服务器Vehicle damage identification processing method, processing device, client and server 技术领域Technical field
本说明书实施例方案属于计算机终端保险业务数据处理的技术领域,尤其涉及一种车辆损伤识别的处理方法、处理设备、客户端及服务器。The embodiment of the present specification belongs to the technical field of data processing of computer terminal insurance services, and in particular, to a method, a processing device, a client and a server for processing a vehicle damage identification.
背景技术Background technique
机动车辆保险即汽车保险(或简称车险),是指对机动车辆由于自然灾害或意外事故所造成的人身伤亡或财产损失负赔偿责任的一种商业保险。随着经济的发展,机动车辆的数量不断增加,当前,车险已成为中国财产保险业务中最大的险种之一。Motor vehicle insurance, that is, automobile insurance (or car insurance), refers to a type of commercial insurance that is liable for personal injury or property damage caused by natural disasters or accidents. With the development of the economy, the number of motor vehicles is increasing. At present, auto insurance has become one of the biggest insurances in China's property insurance business.
在车险行业,车主发生车辆事故提出理赔申请时,保险公司需要对车辆的损伤程度进行评估,以确定需要修复的项目清单,以及赔付金额等。目前的评估方式主要包括:通过保险公司或第三方评估机构查勘员,对发生事故的车辆进行现场评估,或由用户在保险公司人员的指导下,对事故车辆拍照,通过网络传递给保险公司,再由定损人员通过照片进行损伤识别。目前需要车险应用中,损伤的识别,如确认损伤程度、损伤类型、是否为非同次事故损伤等主要依靠查勘员的经验的人工判断。但实际处理中,由于不同查勘员经验、判识尺度各不相同,主观性较强,尤其对于查勘员对定损中恶意的欺诈行为更少难以识别。In the auto insurance industry, when a vehicle owner makes a claim for a vehicle accident, the insurance company needs to evaluate the damage degree of the vehicle to determine the list of items to be repaired, as well as the amount of compensation. The current assessment methods mainly include: conducting an on-site assessment of the vehicle in which the accident occurred through an insurance company or a third-party assessment agency, or by taking pictures of the accident vehicle under the guidance of the insurance company personnel, and transmitting it to the insurance company through the network. The damage is identified by the person in the position of the damage. At present, in the application of automobile insurance, the identification of damage, such as confirming the degree of damage, the type of damage, whether it is a non-identical accident, etc., depends mainly on the artificial judgment of the surveyor's experience. However, in the actual processing, due to the different experience and judgment scales of different surveyors, the subjectivity is strong, especially for the investigators, it is less difficult to identify malicious fraudulent acts in the fixed damage.
因此,业内亟需一种可以更加高效可靠的识别车辆损伤的处理方案。Therefore, there is a need in the industry for a treatment scheme that can identify vehicle damage more efficiently and reliably.
发明内容Summary of the invention
本说明书实施例目的在于提供一种车辆损伤识别的处理方法、处理设备、客户端及服务器,用户可以在终端设备上自动识别车辆损伤是否为同一次的事故损伤,能够在拍摄图片或视频时对识别出的非同次事故损伤给出即时反馈,降低对查勘员经验的要求,以及减少保险公司因非同次事故损伤索赔带来的损失。The embodiment of the present specification aims to provide a processing method, a processing device, a client, and a server for identifying a vehicle damage. The user can automatically identify whether the vehicle damage is the same accident damage on the terminal device, and can be used when taking a picture or video. The identified non-same accident damage gives immediate feedback, reduces the requirements for the surveyor's experience, and reduces the losses incurred by the insurance company due to non-same accident damage claims.
本说明书实施例提供的一种车辆损伤识别的处理方法、处理设备、客户端及服务器是包括以下方式实现的:A method, a processing device, a client, and a server for processing a vehicle damage identification provided by an embodiment of the present specification are implemented by the following methods:
一种车辆损伤识别的处理方法,所述方法包括:A method for processing vehicle damage identification, the method comprising:
获取车辆的拍摄图像;Obtaining a captured image of the vehicle;
若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;If it is recognized that there is damage in the captured image, using a pre-trained machine learning module to determine whether the damage is a non-same accident damage;
若是,则在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。If so, the prompt information indicating that the damage is suspected to be the same accident is displayed in the shooting window, and the prompt information is rendered in a significant manner in the shooting window.
一种车辆损伤识别的处理方法,所述方法包括:A method for processing vehicle damage identification, the method comprising:
接收客户端发送的损伤为非同次事故损伤的判断结果;Receiving the damage sent by the client is the judgment result of the non-same accident damage;
利用预设损伤对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;Whether the damage is a non-same accident damage is a recognition result by using the preset damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner and a predetermined At least one of the relationship network data of the associated party;
向所述客户端返回识别结果。The recognition result is returned to the client.
一种车辆损伤识别的处理装置,所述装置包括:A processing device for vehicle damage recognition, the device comprising:
拍摄模块,用于获取车辆的拍摄图像;a shooting module for acquiring a captured image of the vehicle;
损伤确定模块,用于若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;The damage determining module is configured to determine, by using a pre-trained machine learning module, whether the damage is a non-same accident damage if the damage is detected in the captured image;
显著显示模块,用于确定所述损伤为非同次事故损伤时,在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。a display module for determining that the damage is a non-identical accident damage, and displaying, in the photographing window, the damage information as a suspected non-same accident damage, the prompt information being in a prominent manner in the photographing window Rendering.
一种车辆损伤识别的处理装置,所述装置包括:A processing device for vehicle damage recognition, the device comprising:
结果接收模块,用于接收客户端发送的损伤为非同次事故损伤的判断结果;a result receiving module, configured to receive a judgment result that the damage sent by the client is a non-same accident damage;
非同次事故损伤识别模块,用于利用预设损伤对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;The non-same accident damage identification module is used to identify whether the damage is a non-identical accident damage by using the preset damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least the owner history. At least one of the risk record, the owner's credit record, and the relationship network data between the owner and the associated party;
结果反馈模块,用于向所述客户端返回识别结果。a result feedback module, configured to return a recognition result to the client.
一种车辆损伤识别的处理装置,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:A processing device for vehicle damage identification includes a processor and a memory for storing processor-executable instructions, the processor implementing the instructions to:
接收客户端发送的损伤为非同次事故损伤的判断结果;Receiving the damage sent by the client is the judgment result of the non-same accident damage;
利用预设损伤对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判 断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;Whether the damage is a non-same accident damage is a recognition result by using the preset damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner and a predetermined At least one of the relationship network data of the associated party;
向所述客户端返回识别结果。The recognition result is returned to the client.
一种车辆定损的数据处理设备,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:A data processing device for vehicle damage, comprising a processor and a memory for storing processor executable instructions, the processor implementing the instructions to:
获取车辆的拍摄图像;Obtaining a captured image of the vehicle;
若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;If it is recognized that there is damage in the captured image, using a pre-trained machine learning module to determine whether the damage is a non-same accident damage;
若是,则在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。If so, the prompt information indicating that the damage is suspected to be the same accident is displayed in the shooting window, and the prompt information is rendered in a significant manner in the shooting window.
一种客户端,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:A client comprising a processor and a memory for storing processor executable instructions, the processor implementing the instructions to:
获取车辆的拍摄图像;Obtaining a captured image of the vehicle;
若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;If it is recognized that there is damage in the captured image, using a pre-trained machine learning module to determine whether the damage is a non-same accident damage;
若是,则在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。If so, the prompt information indicating that the damage is suspected to be the same accident is displayed in the shooting window, and the prompt information is rendered in a significant manner in the shooting window.
一种服务器,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:A server comprising a processor and a memory for storing processor-executable instructions, the processor implementing the instructions to:
接收客户端发送的损伤为非同次事故损伤的判断结果;Receiving the damage sent by the client is the judgment result of the non-same accident damage;
利用预设损伤对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;Whether the damage is a non-same accident damage is a recognition result by using the preset damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner and a predetermined At least one of the relationship network data of the associated party;
向所述客户端返回识别结果。The recognition result is returned to the client.
一种定损处理系统,所述系统包括客户端和服务器,所述客户端的处理器执行存储处理器可执行指令时实现本说明书任意一个客户端实施例所述的方法步骤;A fixed loss processing system, the system comprising a client and a server, the processor of the client executing the method steps of any one of the client embodiments of the present specification when executing the processor executable instructions;
所述服务器的处理器执行存储处理器可执行指令时实现任意一个服务器一侧所述 的方法步骤。The method steps of any one of the servers are implemented when the processor of the server executes the instructions to store the processor executable.
本说明书实施例提供的一种车辆损伤识别的处理方法、处理设备、客户端及服务器。本方法提供一种在终端设备上自动识别车辆损伤是否为同一次事故损伤的实施方案,在照片或视频拍摄时对损伤是否非同次事故损伤进行实时识别,无需人为干预,可有效降低对查勘人员技能的要求。同时,识别出疑似非同次事故损伤的信息可以自动记录并传输到指定的服务器系统中,如传输给保险公司,这样,即便查勘人员或恶意用户删除非同次事故损伤的照片或视频,也无法掩盖该处损伤曾经被鉴定为非同次事故损伤的信息,可以有效减少欺诈风险,提高损伤识别的可靠性,进而提高定损结果的可靠性。A method, a processing device, a client, and a server for processing a vehicle damage identification provided by the embodiments of the present specification. The method provides an implementation scheme for automatically identifying whether the vehicle damage is the same accident damage on the terminal device, and real-time identification of whether the damage is not the same accident damage in the photograph or video shooting, without human intervention, can effectively reduce the survey Requirements for personnel skills. At the same time, information identifying suspected non-identical accidents can be automatically recorded and transmitted to a designated server system, such as to an insurance company, so that even if the surveyor or malicious user deletes photos or videos that are not the same accident, It is impossible to cover up the information that the damage has been identified as non-identical damage, which can effectively reduce the risk of fraud, improve the reliability of damage identification, and improve the reliability of the damage result.
附图说明DRAWINGS
为了更清楚地说明本说明书实施例或现有技术中的技术方案,下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本说明书中记载的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其他的附图。In order to more clearly illustrate the embodiments of the present specification or the technical solutions in the prior art, the drawings to be used in the embodiments or the description of the prior art will be briefly described below. Obviously, the drawings in the following description are only It is a few embodiments described in the present specification, and other drawings can be obtained from those skilled in the art without any creative work.
图1是本说明书一个实施例中人工设预先确定的损伤是否为同次事故的规则关系示意图;1 is a schematic diagram showing a rule relationship in which an artificially determined predetermined damage is the same accident in one embodiment of the present specification;
图2是本说明书提供的所述一种车辆定损的数据处理方法实施例的流程示意图;2 is a schematic flow chart of an embodiment of a data processing method for a vehicle loss according to the present specification;
图3是本说明书所述方法实施例使用的损伤是否存在损伤的深度神经网络模型示意图;3 is a schematic diagram of a deep neural network model for damage in the damage used in the method embodiment of the present specification;
图4是本说明书提供一种采用实心原点和红色背景文字标识非同次事故损伤的应用场景示意图;4 is a schematic diagram of an application scenario in which a non-identical accident damage is identified by using a solid origin and a red background text;
图5是本说明书提供的所述方法的另一个实施例的流程示意图;Figure 5 is a schematic flow chart of another embodiment of the method provided by the present specification;
图6是应用本发明方法或装置实施例一种车辆定损的交互处理的客户端的硬件结构框图;6 is a block diagram showing the hardware structure of a client for interactive processing of vehicle damage using the method or apparatus embodiment of the present invention;
图7是本说明书提供的一种车辆损伤识别的处理装置实施例的模块结构示意图。FIG. 7 is a schematic block diagram showing an embodiment of a processing apparatus for vehicle damage recognition provided by the present specification.
具体实施方式detailed description
为了使本技术领域的人员更好地理解本说明书中的技术方案,下面将结合本说明 书实施例中的附图,对本说明书实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例仅仅是本说明书中的一部分实施例,而不是全部的实施例。基于本说明书中的一个或多个实施例,本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其他实施例,都应当属于本说明书实施例保护的范围。In order to make those skilled in the art better understand the technical solutions in the present specification, the technical solutions in the embodiments of the present specification will be clearly and completely described in the following with reference to the accompanying drawings in the embodiments of the specification. The embodiments are only a part of the embodiments in the specification, and not all of the embodiments. All other embodiments obtained by a person of ordinary skill in the art based on one or more embodiments of the present specification without departing from the scope of the present invention should fall within the scope of the embodiments of the present invention.
本说明书提供的一种实施方案可以应用到客户端/服务器的系统构架中。所述的客户端可以包括车损现场人员(可以是事故车车主用户,也可以是保险公司人员或进行定损处理的其他人员)使用的具有拍摄功能的终端设备,如智能手机、平板电脑、智能穿戴设备、专用定损终端等。所述的客户端可以具有通信模块,可以与远程的服务器进行通信连接,实现与所述服务器的数据传输。所述服务器可以包括保险公司一侧的服务器或定损服务方一侧的服务器,其他的实施场景中也可以包括其他服务方的服务器,例如与定损服务方的服务器有通信链接的配件供应商的终端、车辆维修厂的终端等。所述的服务器可以包括单台计算机设备,也可以包括多个服务器组成的服务器集群,或者分布式系统的服务器。一些应用场景中,客户端一侧可以将现场拍摄采集的图像数据实时发送给服务器,由服务器一侧进行损伤的识别,识别的结果可以反馈给客户端。服务器一侧的处理的实施方案,损伤识别等处理由服务器一侧执行,处理速度通常高于客户端一侧,可以减少客户端处理压力,提高损伤识别速度。当然,本说明书不排除其他的实施例中上述全部或部分处理由客户端一侧实现,如客户端一侧进行损伤的实时检测和识别。One embodiment provided by this specification can be applied to the client/server system architecture. The client may include a terminal device with a shooting function, such as a smart phone or a tablet computer, used by a vehicle loss site personnel (which may be an accident vehicle owner user or an insurance company personnel or other personnel performing a loss processing process). Smart wearable devices, dedicated loss terminals, etc. The client may have a communication module, and may communicate with a remote server to implement data transmission with the server. The server may include a server on the insurance company side or a server on the service side of the service provider. Other implementation scenarios may also include servers of other service parties, such as a component supplier that has a communication link with the server of the fixed service provider. Terminal, terminal of vehicle repair shop, etc. The server may include a single computer device, or may include a server cluster composed of a plurality of servers, or a server of a distributed system. In some application scenarios, the client side can send the image data collected by the live shooting to the server in real time, and the server side performs the damage identification, and the recognition result can be fed back to the client. The processing on the server side, the damage recognition and the like are performed by the server side, and the processing speed is usually higher than the client side, which can reduce the processing pressure of the client and improve the speed of damage recognition. Of course, this specification does not exclude that all or part of the above processing in other embodiments is implemented by the client side, such as real-time detection and identification of damage on the client side.
一般的,车辆在同一次事故中所能造成的损伤部位是有规律可循的,例如左前侧已发生剐蹭的情况下,右后侧不可能同时也发生剐蹭。本说明书的一个或多个实施例中可以利用海量历史案件积累的数据,可以统计出各部件发生损伤的联合概率,从而通过诸如贝叶斯网络这样的机器学习模型,去判断指定部件同时发生损伤的概率,从而确定是否为同次事故。作为补充,可以人工设预先设置的确定损伤是否为同次事故的规则,如图1所示,例如“左前翼子板与右前翼子板不能同时发生损伤”。本说明书提供的一个或多个实施例中,可以预先训练机器学习模型,该机器学习模型可以利用历史案件的数据统计出的各部件发送损伤的联合概率,或者再结合人工预先设置的确定损伤是否为通常事故规则的数据信息。所述的机器学习模型可以包括基于所述贝叶斯网络构建的学习模型,也可以包括其他例如深度神经网络的机器学习模型。In general, the damage that can be caused by the vehicle in the same accident is regularly ruled. For example, in the case where the left front side has been paralyzed, it is impossible for the right rear side to simultaneously occur. In one or more embodiments of the present specification, data accumulated in a large number of historical cases can be utilized, and the joint probability of damage of each component can be counted, thereby determining the simultaneous damage of the specified component through a machine learning model such as a Bayesian network. The probability of determining whether it is the same accident. In addition, a preset rule for determining whether the damage is the same accident may be manually set, as shown in FIG. 1 , for example, “the left front fender and the right front fender cannot simultaneously be damaged”. In one or more embodiments provided by the present specification, the machine learning model may be pre-trained, and the machine learning model may use the statistics of the historical case to collect the joint probability of the damage of each component, or combined with the manual preset to determine whether the damage is determined. Data information for normal accident rules. The machine learning model may include a learning model constructed based on the Bayesian network, and may also include other machine learning models such as a deep neural network.
深度神经网络,利用预先收集的历史非同次事故损伤案件的数据信进行训练,这训练样本图片可以预先人工对非同次事故的多个损伤进行打标。通过深度神经网络的样本训练,可以得到包括预测车损是否为非同次事故损伤的分类器的识别模型。通过机器 学习模型确定损伤为非同次事故损伤后,可以在终端处理的取景窗口中使用显著的方式进行提示,不但可以明显的提示用户该损伤为非同次事故损伤,还可以降低恶意用户利用该非同次事故损伤进行索赔的主动性(恶意用户已经得知该损伤被系统判定为非同次事故损伤了,利用价值大幅降低)。The deep neural network uses the pre-collected data letters of historical non-identical accident cases to train. This training sample picture can manually mark multiple injuries of non-identical accidents in advance. Through the sample training of the deep neural network, an identification model including a classifier for predicting whether the vehicle loss is a non-same accident damage can be obtained. After the damage is determined to be a non-identical accident damage, the machine learning model can be used in a framing window processed by the terminal to prompt the user in a significant manner, which not only can clearly indicate that the damage is not the same accident, but also can reduce the use of malicious users. The initiative of the non-same accident damage claim (the malicious user has learned that the damage is determined by the system to be non-identical damage, and the utilization value is greatly reduced).
本说明书一个或多个实施例中,所述的机器学习模型,如贝叶斯网络,可以采用离线预先构建的方式生成,训练完成后再在线上使用。本说明书不排除所述机器学习模型可以采用在线构建或更新/维护的方式,在计算机能力足够的情况下,客户端或服务器一侧可以在线构建出机器学习模型,构建出机器学习模型可以即时在线使用,对拍摄图像识别的图像是否为非同次事故损伤进行识别处理。In one or more embodiments of the present specification, the machine learning model, such as a Bayesian network, may be generated in an offline pre-built manner, and then used online after the training is completed. This specification does not exclude that the machine learning model can be built or updated/maintained online. When the computer has sufficient capacity, the client or server side can construct a machine learning model online, and the machine learning model can be built online. Use to identify whether the image recognized by the captured image is a non-identical accident.
下面以一个具体的手机客户端应用场景为例对本说明书实施方案进行说明。具体的,图2是本说明书提供的所述一种车辆定损的数据处理方法实施例的流程示意图。虽然本说明书提供了如下述实施例或附图所示的方法操作步骤或装置结构,但基于常规或者无需创造性的劳动在所述方法或装置中可以包括更多或者部分合并后更少的操作步骤或模块单元。在逻辑性上不存在必要因果关系的步骤或结构中,这些步骤的执行顺序或装置的模块结构不限于本说明书实施例或附图所示的执行顺序或模块结构。所述的方法或模块结构的在实际中的装置、服务器或终端产品应用时,可以按照实施例或者附图所示的方法或模块结构进行顺序执行或者并行执行(例如并行处理器或者多线程处理的环境、甚至包括分布式处理、服务器集群的实施环境)。当然,下述实施例的描述并不对基于本说明书的其他可扩展到的技术方案构成限制。例如其他的实施场景中。具体的一种实施例如图1所示,本说明书提供的一种车辆定损的数据处理方法的一种实施例中,所述方法可以包括:The following describes an implementation of this specification by taking a specific mobile client application scenario as an example. Specifically, FIG. 2 is a schematic flowchart diagram of an embodiment of a data processing method for a vehicle loss according to the present disclosure. Although the present specification provides method operation steps or device structures as shown in the following embodiments or figures, there may be more or partial merged fewer operational steps in the method or device based on conventional or no inventive labor. Or module unit. In the steps or structures in which the necessary causal relationship does not exist logically, the execution order of the steps or the module structure of the device is not limited to the execution order or the module structure shown in the embodiment or the drawings. When the device, server or terminal product of the method or module structure is applied, it may be executed sequentially or in parallel according to the method or module structure shown in the embodiment or the drawing (for example, parallel processor or multi-thread processing). Environment, even including distributed processing, server cluster implementation environment). Of course, the description of the following embodiments does not constitute a limitation on other expandable technical solutions based on the present specification. For example, in other implementation scenarios. A specific implementation, such as shown in FIG. 1 , is an embodiment of a data processing method for vehicle damage provided by the present specification, where the method may include:
S0:获取车辆的拍摄图像;S0: acquiring a captured image of the vehicle;
S2:若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;S2: if it is recognized that there is damage in the captured image, use a pre-trained machine learning module to determine whether the damage is a non-same accident damage;
S4:若是,则在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。S4: If yes, the prompt information indicating that the damage is suspected to be the same accident damage is displayed in the shooting window, and the prompt information is rendered in a significant manner in the shooting window.
本实施例中用户一侧的客户端可以为智能手机,所述的智能手机可以具有拍摄功能。用户可以在车辆事故现场打开实施了本说明书实施方案的手机应用对车辆事故现场进行取景拍摄。客户端打开应用后,可以在客户端显示屏上展示拍摄视窗,通过拍摄视 窗获取对车辆进行拍摄。所述的拍摄视窗可以为视频拍摄窗口,可以用于终端对车损现场的取景(图像采集),通过客户端集成的拍摄装置获取的图像信息可以展示在所述拍摄视窗中。所述拍摄视窗具体的界面结构和展示的相关信息可以自定义的设计。In this embodiment, the client on the user side may be a smart phone, and the smart phone may have a shooting function. The user can open the mobile phone application that implements the implementation of the present specification at the scene of the vehicle accident to take a framing shot of the vehicle accident scene. After the client opens the application, the shooting window can be displayed on the client display, and the vehicle can be photographed through the shooting window. The shooting window may be a video shooting window, which may be used for framing (image capturing) of the vehicle damage scene by the terminal, and image information acquired by the client-integrated camera device may be displayed in the shooting window. The specific interface structure of the shooting window and the related information displayed can be customized.
车辆拍摄过程中可以获取车辆的拍摄图像,可以识别所述图像中是否存在损伤。A captured image of the vehicle can be acquired during vehicle shooting, and it can be identified whether there is damage in the image.
本说明书的一些实施例中,损伤识别的处理可以由客户端一侧实施,也可以由服务器一侧进行处理,此时的服务器可以称为损伤识别服务器。在一些应用场景或计算能力允许的情况下,客户端采集的图像可以直接在客户端本地进行损伤识别,或者以及其他的定损数据处理,可以减少网络传输开销。当然,如前所述,通常服务器一侧的计算能力强于客户端。本说明书提供的所述方法的另一个实施例中,损伤识别的处理可以由服务器一侧进行处理。具体的,所述识别出所述拍摄图像中存在损伤可以包括:In some embodiments of the present specification, the process of damage identification may be performed by the client side or by the server side, and the server at this time may be referred to as a damage identification server. In the case that some application scenarios or computing capabilities allow, the images collected by the client can be directly identified in the client for damage detection, or other fixed loss data processing, which can reduce network transmission overhead. Of course, as mentioned earlier, usually the computing power on the server side is stronger than the client. In another embodiment of the method provided by this specification, the process of damage identification can be processed by the server side. Specifically, the identifying that the damage exists in the captured image may include:
S20:将拍摄获取的采集图像发送至损伤识别服务器;S20: sending the captured image obtained by the shooting to the damage identification server;
S22:接收服务器返回的损伤识别结果,所述损伤识别结果包括损伤识别服务器利用预先构建的损伤识别模型识别所述采集图像是否存在损伤。S22: Receive a damage recognition result returned by the server, where the damage recognition result comprises the damage identification server identifying whether the captured image has damage by using a pre-built damage recognition model.
上述实施例中,客户端或服务器一侧可以利用预先或实时训练构建的深度神经网络来识别图像中的损伤,如损伤位置、损伤部件、损伤类型等。In the above embodiment, the client or server side may use a deep neural network constructed in advance or in real time to identify damage in the image, such as damage location, damaged component, damage type, and the like.
深度神经网络能够用于目标检测及语义分割,对于输入的图片,找到目标在图片中的位置,实现损伤位置关系的确认。图3是说明书所述方法实施例使用的损伤是否存在损伤的深度神经网络模型示意图。图3中描述的为一种比较典型的深度神经网络Faster R-CNN,可以通过事先标注好损伤区域的大量图片,训练出一个深度神经网络,对于车辆各个方位及光照条件的图片,给出损伤区域的范围。另外,本说明书的一些实施例中,可以使用针对移动设备定制的网络结构,如基于典型的MobileNet、SqueezeNet或其改进的网络结构,使得识别是否存储算的模型能在移动设备较低功耗、较少内存、较慢处理器的环境下运行,如客户端的移动终端运行环境。The deep neural network can be used for target detection and semantic segmentation. For the input picture, the position of the target in the picture is found, and the damage position relationship is confirmed. Fig. 3 is a schematic diagram of a deep neural network model for the presence or absence of damage in the method used in the method embodiment of the specification. Figure 3 depicts a typical deep neural network, Faster R-CNN. A deep neural network can be trained by pre-labeling a large number of pictures of the damaged area, and the damage is given to the pictures of various directions and illumination conditions of the vehicle. The extent of the area. In addition, in some embodiments of the present specification, a network structure customized for a mobile device may be used, such as based on a typical MobileNet, SqueezeNet or its improved network structure, so that identifying whether the stored model can be used in a mobile device with lower power consumption, Running in a less memory, slower processor environment, such as the client's mobile terminal operating environment.
确定损伤为非同次事故损伤后,可以在客户端的拍摄视窗中显示所述损伤为非同次事故损伤的提示信息。此处识别出的损伤为非同次事故损伤是基于拍摄图像的数据处理得到,一些实施场景下,新伤和非同次事故损伤的特征可能十分接近,造成即使是新伤也可能判识为非同次事故损伤的情况。因此,本说明书实施例中此处识别的非同次事故损伤在客户端显示时可以显示为疑似非同次事故损伤。显示损伤为非同次事故损伤的提示信息可以采用显示方式进行渲染后显示在拍摄视窗。所述的显著方式渲染,主要是 指在拍摄画面中使用一些特点的渲染方式标出损伤区域,使得该损伤区域容易识别,或较为突出。本实施例中对具体的渲染方式不做限定,具体的可以设置达到显著方式渲染的约束条件或满足条件。After the damage is determined to be a non-same accident, the information indicating that the damage is not the same accident damage may be displayed in the shooting window of the client. The damage identified here is that the non-same accident damage is obtained based on the data processing of the captured image. In some implementation scenarios, the characteristics of the new injury and the non-same accident may be very close, so that even a new injury may be identified as Non-identical accidents. Therefore, the non-same accident damage identified herein in the embodiment of the present specification may be displayed as a suspected non-same accident damage when displayed on the client. The prompt information indicating that the damage is not the same accident damage can be displayed in the display mode after being rendered in the display mode. The salient mode rendering mainly refers to the use of some features of the rendering mode to mark the damage area, so that the damage area is easy to identify, or more prominent. In this embodiment, the specific rendering manner is not limited, and specific constraints or conditions for achieving rendering in a significant manner may be set.
本说明书提供的所述方法的另一个实施例中,所述的显著方式渲染可以包括:In another embodiment of the method provided by the present specification, the salient mode rendering may include:
S40:采用预设表征符号标识出所述提示信息,所述预设表征符号包括下述之一:S40: Identify the prompt information by using a preset characterization symbol, where the preset characterization symbol includes one of the following:
文字、圆点、引导线、规则图形框、不规则图形框、自定义的图形。Text, dots, guide lines, rule graphic frames, irregular graphic frames, custom graphics.
图4是本说明书提供一种采用断续矩形框和红色背景文字标识非同次事故损伤的常用应用示意图,图4中前保险杠和左后翼子板为识别出的新伤,其提示信息为绿色文本。当然,其他的实施方式中,所述的预设表征符号还可以包括其他形式,如引导线、规则图形框、不规则图形框、自定义的图形等,其他的实施例中也可以使用文字、字符、数据等标识出损伤区域,指引用户对损伤区域进行拍摄。渲染时可以使用一种或多种预设表征符号。本实施例中采用预设表征符号来标识出损伤区域,可以在拍摄视窗中更加明显的展示出损伤所在的位置区域,辅助用户快速定位以及引导拍摄。4 is a schematic diagram of a common application for identifying a non-identical accident damage by using an intermittent rectangular frame and a red background text. In FIG. 4, the front bumper and the left rear wing sub-board are newly identified injuries, and the prompt information is provided. For green text. Of course, in other implementation manners, the preset characterization symbols may also include other forms, such as a guide line, a rule graphic frame, an irregular graphic frame, a customized graphic, etc., and other embodiments may also use text, Characters, data, etc. identify the damaged area and direct the user to take pictures of the damaged area. One or more preset characterization symbols can be used for rendering. In this embodiment, the preset characterization symbol is used to identify the damaged area, and the location area where the damage is located can be more clearly displayed in the shooting window, thereby assisting the user in quickly positioning and guiding shooting.
本说明书提供的所述方法的另一个实施例中,还可以采用动态渲染效果来标识提示信息,以更加明显的方式提示用户该损伤为非同次事故损伤。具体的,另一个实施例中,所述显著方式渲染包括:In another embodiment of the method provided by the present specification, the dynamic rendering effect may also be used to identify the prompt information, and the user is prompted to detect the damage as a non-same accident in a more obvious manner. Specifically, in another embodiment, the salient mode rendering includes:
S400:对所述预设表征符号进行颜色变换、大小变换、旋转、跳动中的至少一项动画展示。S400: Perform at least one animation display of color conversion, size conversion, rotation, and jitter on the preset characterization symbol.
本说明书的一些实施例中,可以集合AR叠加显示损伤的边界。所述的增强现实AR通常是指一种实时地计算摄影机影像的位置及角度并加上相应图像、视频、3D模型的技术实现方案,这种方案可以在屏幕上把虚拟世界套在现实世界并进行互动。所述的AR模型可以在所述拍摄时长中与真实的车辆位置进行匹配,如将构建的3D轮廓叠加到真实车辆的轮廓位置,当两者完全匹配或匹配程度达到阈值时可以认为完成匹配。具体的匹配处理中,可以通过对取景方向做引导,用户通过引导移动拍摄方向或角度,将构建的轮廓与拍摄的真实车辆的轮廓对准。本说明书实施例结合增强现实技术,不仅展现了用户实际客户端拍摄的车辆真实信息,而且将构建的所述车辆的增强现实空间模型信息同时显示出来,两种信息相互补充、叠加,可以提供更好的定损服务体验。In some embodiments of the present specification, the AR overlay may be displayed to superimpose the boundaries of the lesion. The augmented reality AR generally refers to a technical implementation scheme for calculating the position and angle of the camera image in real time and adding corresponding images, videos, and 3D models, which can put the virtual world on the screen in the real world and Engage. The AR model can be matched with the real vehicle position during the shooting duration, such as superimposing the constructed 3D contour to the contour position of the real vehicle, and the matching can be considered when the two match or the matching degree reaches the threshold. In the specific matching process, the user can guide the framing direction, and the user aligns the constructed contour with the contour of the captured real vehicle by guiding the moving shooting direction or angle. The embodiment of the present specification, in combination with the augmented reality technology, not only displays the real information of the vehicle photographed by the actual client of the user, but also displays the augmented reality space model information of the vehicle that is constructed at the same time, and the two kinds of information complement each other and superimpose, and can provide more Good damage service experience.
上述实施例描述了通过文字展示的提示信息的实施方式。可扩展实施例中,所述的提示信息还可以包括图像、语音、动画、震动等的展现方式,通过箭头或语音提示将 当前拍摄画面对准某个区域。因此,所述方法的另一个实施例中,所述提示信息的在所述当前拍摄视窗展示的形式包括符号、文字、语音、动画、视频、震动中的至少一种。The above embodiment describes an embodiment of the prompt information displayed by the text. In the scalable embodiment, the prompt information may further include an image, a voice, an animation, a vibration, and the like, and the current captured image is aligned to an area by an arrow or a voice prompt. Therefore, in another embodiment of the method, the form of the prompt information displayed in the current shooting window includes at least one of a symbol, a text, a voice, an animation, a video, and a vibration.
客户端应用程序可以将识别为非同次事故损伤的判识结果自动回传到系统后台进行存储,以便进行后续的人工或自动定损处理。还可以避免或降低用户利用非同次事故损伤进行骗保的风险。因此,本说明书提供的所述方法的另一个实施例中,在判断所述损伤为非同次事故损伤后,所述方法还包括:The client application can automatically return the recognition result identified as non-same accident damage to the background of the system for storage for subsequent manual or automatic loss processing. It can also avoid or reduce the risk of users using the same accident damage to swindle. Therefore, in another embodiment of the method provided by the present specification, after determining that the damage is a non-identical damage, the method further includes:
S6:将包括识别所述损伤为非同次事故损伤的数据信息发送给预定服务器。S6: Send data information including identifying the damage as a non-same accident damage to a predetermined server.
图5是本说明书提供的所述方法的另一个实施例的流程示意图。所述预定服务器可以包括保险公司一侧的服务器,也可以先换成在客户端一侧,然后以异步传输的方式在网络条件允许的情况下回传到保险公司后端系统,该结果可用于对案件进行进一步审核,即便现场查勘人员删除该处照片,换其他地方拍摄,在后端系统也看到此次识别结果,进一步提高了造假的难度。Figure 5 is a schematic flow diagram of another embodiment of the method provided by the present specification. The predetermined server may include a server on the insurance company side, or may be replaced on the client side, and then transmitted to the insurance company back-end system in an asynchronous transmission manner, if the network conditions permit, the result may be used for The case was further reviewed. Even if the on-site survey personnel deleted the photos of the place and took photos elsewhere, they also saw the recognition result in the back-end system, which further improved the difficulty of fraud.
需要说明的,上述实施例中所描述的实时可以包括在获取或确定某个数据信息后即刻发送、接收或展示,本领域技术人员可以理解的是,经过缓存或预期的计算、等待时间后的发送、接收或展示仍然可以属于所述实时的定义范围。本说明书实施例所述的图像可以包括视频,视频可以视为连续的图像集合。It should be noted that the real-time described in the foregoing embodiments may include sending, receiving, or displaying immediately after acquiring or determining certain data information, and those skilled in the art may understand that after buffering or expected calculation, waiting time Sending, receiving, or presenting can still belong to the real-time defined range. The image described in the embodiments of the present specification may include a video, and the video may be regarded as a continuous image collection.
另外,本说明书实施例方案中确定为非同次事故损伤的识别结果可以发送给预定服务器进行存储,可以有效防止定损数据被篡改的保险欺诈。因此,本说明书实施例还可以提高定损处理的数据安全性和定损结果的可靠性。In addition, the identification result determined as the non-same accident damage in the solution of the embodiment of the present specification can be sent to the predetermined server for storage, and the insurance fraud can be effectively prevented from being tampered with. Therefore, the embodiment of the present specification can also improve the data security of the loss processing and the reliability of the loss determination result.
另一个实施例中,由于移动端处理性能有限,后端系统在接收到APP上传的照片或视频时,还可进一步利用服务端更强大的处理能力,用精度更高的深度神经网络(在此可以称为第二深度神经网络)进行分析。前述客户端或服务器使用第一深度神经网络的判断结果,可作为输入特征,与保险公司所拥有的,或通过第三方授权合法获取其他信息(如车主信用记录、车辆历史出险记录、车主与查勘员、维修厂的关系网络、地理位置信息等)一起,再通过机器学习的方式,对是否非同次事故损伤进行更全面、更精确的判断。需要说明的是,所述服务器可以使用其他的机器学习算法来进一步判断算是否为同次事故损伤。因此,本说明书提供的所述方法的另一个实施例中,在判断所述损伤为非同次事故损伤后,所述方法还可以包括:In another embodiment, due to limited processing performance of the mobile terminal, the backend system can further utilize the more powerful processing capability of the server when receiving the photos or videos uploaded by the APP, and use a deeper neural network with higher precision (here) It can be referred to as a second deep neural network for analysis. The foregoing client or server uses the judgment result of the first deep neural network as an input feature, and is legally acquired by the insurance company or legally obtained by the third party (such as the owner's credit record, the vehicle history risk record, the owner and the survey) The relationship between the staff, the repair shop's relationship network, geographical location information, etc., and then through machine learning, to make a more comprehensive and accurate judgment on whether or not the same accident damage. It should be noted that the server may use other machine learning algorithms to further determine whether the same accident is the same. Therefore, in another embodiment of the method provided by the present specification, after determining that the damage is a non-identical damage, the method may further include:
S80:将判断所述损伤为非同次事故损伤的判断结果发送给服务器;S80: Send a judgment result that determines that the damage is a non-same accident damage to the server;
S82:接收服务器利用预设算法对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项。S82: The receiving server uses a preset algorithm to determine whether the damage is a non-same accident damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner and a credit record of the owner. At least one of the network data of the relationship between the owner and the associated party.
如前述所述,所述预设算法可以包括深度神经网络,也可以包括其他的机器学习算法,如贝叶斯网络,也可以为自定义设置的算法。As described above, the preset algorithm may include a deep neural network, and may also include other machine learning algorithms, such as a Bayesian network, or may be a custom set algorithm.
上述实施例描述了用户在手机客户端进行车辆定损的数据处理方法实施方式。需要说明的是,本说明书实施例上述所述的方法可以在多种处理设备中,如专用定损终端,以及包括客户端与服务器架构的实施场景中。The above embodiment describes an embodiment of a data processing method in which a user performs a vehicle loss on a mobile phone client. It should be noted that the foregoing methods in the embodiments of the present specification may be implemented in various processing devices, such as dedicated loss-making terminals, and implementation scenarios including a client and server architecture.
基于前述描述,本说明书还提供一种可以用于服务器一侧的一种车辆损伤识别的处理方法,具体的可以包括:Based on the foregoing description, the present specification further provides a processing method for vehicle damage identification that can be used on the server side, and specifically includes:
接收客户端发送的损伤为非同次事故损伤的判断结果;Receiving the damage sent by the client is the judgment result of the non-same accident damage;
利用预设损伤对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;Whether the damage is a non-same accident damage is a recognition result by using the preset damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner and a predetermined At least one of the relationship network data of the associated party;
向所述客户端返回识别结果。The recognition result is returned to the client.
本说明书中上述方法的各个实施例均采用递进的方式描述,各个实施例之间相同相似的部分互相参见即可,每个实施例重点说明的都是与其他实施例的不同之处。相关之处参见方法实施例的部分说明即可。The various embodiments of the above-described methods in the present specification are described in a progressive manner, and the same or similar portions between the various embodiments may be referred to each other, and each embodiment focuses on differences from other embodiments. For related points, refer to the partial description of the method embodiment.
本申请实施例所提供的方法实施例可以在移动终端、PC终端、专用定损终端、服务器或者类似的运算装置中执行。以运行在移动终端上为例,图6是应用本发明方法或装置实施例一种车辆定损的交互处理的客户端的硬件结构框图。如图6所示,客户端10可以包括一个或多个(图中仅示出一个)处理器102(处理器102可以包括但不限于微处理器MCU或可编程逻辑器件FPGA等的处理装置)、用于存储数据的存储器104、以及用于通信功能的传输模块106。本领域普通技术人员可以理解,图6所示的结构仅为示意,其并不对上述电子装置的结构造成限定。例如,客户端10还可包括比图6中所示更多或者更少的组件,例如还可以包括其他的处理硬件,如GPU(Graphics Processing Unit,图像处理器),或者具有与图6所示不同的配置。The method embodiments provided by the embodiments of the present application may be implemented in a mobile terminal, a PC terminal, a dedicated loss-making terminal, a server, or the like. Taking the operation on the mobile terminal as an example, FIG. 6 is a hardware structural block diagram of a client that applies the interactive processing of the vehicle loss in the embodiment of the method or apparatus of the present invention. As shown in FIG. 6, client 10 may include one or more (only one shown) processor 102 (processor 102 may include, but is not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA). A memory 104 for storing data, and a transmission module 106 for communication functions. It will be understood by those skilled in the art that the structure shown in FIG. 6 is merely illustrative and does not limit the structure of the above electronic device. For example, the client 10 may also include more or less components than those shown in FIG. 6, for example, may also include other processing hardware, such as a GPU (Graphics Processing Unit), or have the same as shown in FIG. Different configurations.
存储器104可用于存储应用软件的软件程序以及模块,如本说明书实施例中的搜索方法对应的程序指令/模块,处理器102通过运行存储在存储器104内的软件程序以及 模块,从而执行各种功能应用以及数据处理,即实现上述导航交互界面内容展示的处理方法。存储器104可包括高速随机存储器,还可包括非易失性存储器,如一个或者多个磁性存储装置、闪存、或者其他非易失性固态存储器。在一些实例中,存储器104可进一步包括相对于处理器102远程设置的存储器,这些远程存储器可以通过网络连接至客户端10。上述网络的实例包括但不限于互联网、企业内部网、局域网、移动通信网及其组合。The memory 104 can be used to store software programs and modules of application software, such as program instructions/modules corresponding to the search method in the embodiment of the present specification, and the processor 102 executes various functions by running software programs and modules stored in the memory 104. Application and data processing, that is, a processing method for realizing the content display of the above navigation interaction interface. Memory 104 may include high speed random access memory, and may also include non-volatile memory such as one or more magnetic storage devices, flash memory, or other non-volatile solid state memory. In some examples, memory 104 may further include memory remotely located relative to processor 102, which may be connected to client 10 over a network. Examples of such networks include, but are not limited to, the Internet, intranets, local area networks, mobile communication networks, and combinations thereof.
传输模块106用于经由一个网络接收或者发送数据。上述的网络具体实例可包括计算机终端10的通信供应商提供的无线网络。在一个实例中,传输模块106包括一个网络适配器(Network Interface Controller,NIC),其可通过基站与其他网络设备相连从而可与互联网进行通讯。在一个实例中,传输模块106可以为射频(Radio Frequency,RF)模块,其用于通过无线方式与互联网进行通讯。The transmission module 106 is configured to receive or transmit data via a network. The network specific examples described above may include a wireless network provided by a communication provider of the computer terminal 10. In one example, the transport module 106 includes a Network Interface Controller (NIC) that can be connected to other network devices through a base station to communicate with the Internet. In one example, the transmission module 106 can be a Radio Frequency (RF) module for communicating with the Internet wirelessly.
基于上述所述的图像物体定位的方法,本说明书还提供一种车辆损伤识别的处理装置。所述的装置可以包括使用了本说明书实施例所述方法的系统(包括分布式系统)、软件(应用)、模块、组件、服务器、客户端等并结合必要的实施硬件的设备装置。基于同一创新构思,本说明书提供的一种实施例中的处理装置如下面的实施例所述。由于装置解决问题的实现方案与方法相似,因此本说明书实施例具体的处理装置的实施可以参见前述方法的实施,重复之处不再赘述。尽管以下实施例所描述的装置较佳地以软件来实现,但是硬件,或者软件和硬件的组合的实现也是可能并被构想的。具体的,如图7所示,图7是本说明书提供的一种车辆损伤识别的处理装置实施例的模块结构示意图,具体的可以包括:Based on the method of image object positioning described above, the present specification also provides a processing device for vehicle damage recognition. The apparatus may include a system (including a distributed system), software (applications), modules, components, servers, clients, etc., using the methods described in the embodiments of the present specification, in conjunction with necessary device hardware for implementing the hardware. Based on the same innovative concept, the processing device in one embodiment provided by this specification is as described in the following embodiments. For the implementation of the specific processing device in the embodiment of the present specification, reference may be made to the implementation of the foregoing method, and details are not described herein again. Although the apparatus described in the following embodiments is preferably implemented in software, hardware, or a combination of software and hardware, is also possible and contemplated. Specifically, as shown in FIG. 7 , FIG. 7 is a schematic structural diagram of a module of a device for processing a vehicle damage identification provided by the present specification. The specific structure may include:
拍摄模块201,可以用于获取车辆的拍摄图像;The shooting module 201 can be used to acquire a captured image of the vehicle;
损伤确定模块202,可以用于若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;The damage determining module 202 may be configured to determine, by using a pre-trained machine learning module, whether the damage is a non-same accident damage if the damage is detected in the captured image;
显著显示模块203,可以用于确定所述损伤为非同次事故损伤时,在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。The display module 203 is configured to: when the damage is a non-same accident, display the prompt information that the damage is a suspected non-same accident in the shooting window, where the prompt information is in the shooting window Significantly rendered.
基于前述方法实施例描述,还提供可以用于服务器一侧的车辆损伤识别的处理装置。具体的可以包括:Based on the foregoing method embodiments, a processing apparatus that can be used for vehicle damage identification on the server side is also provided. Specific can include:
结果接收模块301,可以用于接收客户端发送的损伤为非同次事故损伤的判断结果;The result receiving module 301 can be configured to receive a determination result that the damage sent by the client is a non-same accident damage;
非同次事故损伤识别模块302,可以用于利用预设算法对所述损伤是否为非同次事故损伤是识别结果,所述预设算法判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;The non-same accident damage identification module 302 can be used to identify whether the damage is a non-same accident damage by using a preset algorithm, and the preset algorithm determines whether the data used for the non-same accident damage includes at least a vehicle owner. At least one of a historical risk record, a credit record of the owner, and a network data of the relationship between the owner and the associated party;
结果反馈模块303,可以用于向所述客户端返回识别结果。The result feedback module 303 can be configured to return a recognition result to the client.
需要说明的是,上述实施例上述所述的装置,根据相关方法实施例的描述还可以包括其他的实施方式,如执行渲染的渲染处理模块、进行AR处理的AR显示模块等。具体的实现方式可以参照方法实施例的描述,在此不作一一赘述。It should be noted that the foregoing apparatus according to the foregoing embodiment may further include other implementation manners, such as a rendering processing module that performs rendering, an AR display module that performs AR processing, and the like, according to the description of the related method embodiments. For a specific implementation, reference may be made to the description of the method embodiments, and details are not described herein.
本说明书实施例提供的设备型号识别方法可以在计算机中由处理器执行相应的程序指令来实现,如使用windows/Linux操作系统的c++/java语言在PC端/服务器端实现,或其他例如android、iOS系统相对应的应用设计语言集合必要的硬件实现,或者基于量子计算机的处理逻辑实现等。具体的,本说明书提供的一种车辆定损的数据处理设备实现上述方法的实施例中,所述处理设备可以包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:The device model identification method provided by the embodiment of the present specification may be implemented by a processor executing a corresponding program instruction in a computer, such as using a C++/java language of a Windows/Linux operating system on a PC/server side, or other such as android, The iOS system corresponds to the necessary hardware implementation of the application design language set, or the processing logic based on quantum computers. Specifically, in the embodiment of the foregoing method, the data processing device of the vehicle fixed loss provided by the present specification may include a processor and a memory for storing processor executable instructions, where the processor executes When the instruction is implemented:
获取车辆的拍摄图像;Obtaining a captured image of the vehicle;
若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;If it is recognized that there is damage in the captured image, using a pre-trained machine learning module to determine whether the damage is a non-same accident damage;
若是,则在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。If so, the prompt information indicating that the damage is suspected to be the same accident is displayed in the shooting window, and the prompt information is rendered in a significant manner in the shooting window.
基于前述方法实施例描述,所述处理设备的另一个实施例中,所述处理器还执行:According to the foregoing method embodiment, in another embodiment of the processing device, the processor further performs:
将判断所述损伤为非同次事故损伤的判断结果发送给服务器;Sending a judgment result indicating that the damage is a non-same accident damage to the server;
接收服务器利用预设算法对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项。The receiving server uses the preset algorithm to determine whether the damage is a non-identical accident damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner. At least one of the network data of the relationship with the loss-related party.
基于前述方法实施例描述,所述处理设备的另一个实施例中,所述显著方式渲染包括:According to the foregoing method embodiment, in another embodiment of the processing device, the salient mode rendering includes:
采用预设表征符号标识出所述提示信息,所述预设表征符号包括下述之一:The prompt information is identified by using a preset characterization symbol, and the preset characterization symbol includes one of the following:
文字、圆点、引导线、规则图形框、不规则图形框、自定义的图形。Text, dots, guide lines, rule graphic frames, irregular graphic frames, custom graphics.
基于前述方法实施例描述,所述处理设备的另一个实施例中,所述显著方式渲染 包括:According to the foregoing method embodiment, in another embodiment of the processing device, the salient mode rendering includes:
对所述预设表征符号进行颜色变换、大小变换、旋转、跳动中的至少一项动画展示。Performing at least one animation display of color conversion, size conversion, rotation, and jitter on the preset characterization symbol.
基于前述方法实施例描述,所述处理设备的另一个实施例中,所述处理器还执行:According to the foregoing method embodiment, in another embodiment of the processing device, the processor further performs:
将包括识别所述损伤为非同次事故损伤的数据信息发送给预定服务器。Data information including identifying the damage as a non-same accident damage is transmitted to a predetermined server.
基于前述方法实施例描述,所述处理设备的另一个实施例中,所述提示信息的形式包括符号、文字、语音、动画、视频、震动中的至少一种。According to the foregoing method embodiment, in another embodiment of the processing device, the form of the prompt information includes at least one of a symbol, a text, a voice, an animation, a video, and a vibration.
基于前述方法实施例描述,所述处理设备的另一个实施例中,所述处理设备可以包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:Based on the foregoing method embodiments, in another embodiment of the processing device, the processing device may include a processor and a memory for storing processor-executable instructions, when the processor executes the instructions:
接收客户端发送的损伤为非同次事故损伤的判断结果;Receiving the damage sent by the client is the judgment result of the non-same accident damage;
利用预设算法对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;Whether the damage is a non-same accident damage is a recognition result by using a preset algorithm, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner and a predetermined At least one of the relationship network data of the associated party;
向所述客户端返回识别结果。The recognition result is returned to the client.
需要说明的是,上述实施例上述所述的处理设备,根据相关方法实施例的描述还可以包括其他的可扩展实施方式。具体的实现方式可以参照方法实施例的描述,在此不作一一赘述。It should be noted that the processing device described above in the above embodiments may further include other scalable embodiments according to the description of the related method embodiments. For a specific implementation, reference may be made to the description of the method embodiments, and details are not described herein.
上述的指令可以存储在多种计算机可读存储介质中。所述计算机可读存储介质可以包括用于存储信息的物理装置,可以将信息数字化后再以利用电、磁或者光学等方式的媒体加以存储。本实施例所述的计算机可读存储介质有可以包括:利用电能方式存储信息的装置如,各式存储器,如RAM、ROM等;利用磁能方式存储信息的装置如,硬盘、软盘、磁带、磁芯存储器、磁泡存储器、U盘;利用光学方式存储信息的装置如,CD或DVD。当然,还有其他方式的可读存储介质,例如量子存储器、石墨烯存储器等等。本说明书实施例中所述的装置或服务器或客户端或系统中的指令同上描述。The above instructions may be stored in a variety of computer readable storage media. The computer readable storage medium may include physical means for storing information, which may be digitized and stored in a medium utilizing electrical, magnetic or optical means. The computer readable storage medium of this embodiment may include: means for storing information by means of electrical energy, such as various types of memories, such as RAM, ROM, etc.; means for storing information by magnetic energy means, such as hard disk, floppy disk, magnetic tape, magnetic Core memory, bubble memory, U disk; means for optically storing information such as CD or DVD. Of course, there are other ways of readable storage media such as quantum memories, graphene memories, and the like. The instructions in the apparatus or server or client or system described in the embodiments of the present specification are as described above.
上述方法或装置实施例可以用于用户一侧的客户端,如智能手机。因此,本说明书提供一种客户端,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:The above method or apparatus embodiment can be used for a client on the user side, such as a smart phone. Accordingly, the present specification provides a client comprising a processor and a memory for storing processor-executable instructions that, when executed by the processor, are implemented:
获取车辆的拍摄图像;Obtaining a captured image of the vehicle;
若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;If it is recognized that there is damage in the captured image, using a pre-trained machine learning module to determine whether the damage is a non-same accident damage;
若是,则在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。If so, the prompt information indicating that the damage is suspected to be the same accident is displayed in the shooting window, and the prompt information is rendered in a significant manner in the shooting window.
本说明书提供一种服务器,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:The present specification provides a server comprising a processor and a memory for storing processor-executable instructions, the processor implementing the instructions to:
接收客户端发送的损伤为非同次事故损伤的判断结果;Receiving the damage sent by the client is the judgment result of the non-same accident damage;
利用预设算法对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;Whether the damage is a non-same accident damage is a recognition result by using a preset algorithm, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner and a predetermined At least one of the relationship network data of the associated party;
向所述客户端返回识别结果。The recognition result is returned to the client.
基于前述所述,本说明书实施例还提供一种定损处理系统,所述系统包括客户端和服务器,所述客户端的处理器执行存储处理器可执行指令时实现本说明书中可实施于客户端一侧的任意一个实施例的方法步骤;Based on the foregoing, the embodiment of the present specification further provides a fixed loss processing system, where the system includes a client and a server, and the processor of the client executes the storage processor executable instructions to implement the implementation in the present specification. Method steps of any one of the embodiments;
所述服务器的处理器执行存储处理器可执行指令时实现本说明书中可实施于服务器一侧的任意一个实施例的方法步骤。The processor of the server, when executing a processor-executable instruction, implements the method steps of any one of the embodiments of the present invention that can be implemented on the server side.
本说明书所述的装置、客户端、服务器、系统等的各个实施例均采用递进的方式描述,各个实施例之间相同相似的部分互相参见即可,每个实施例重点说明的都是与其他实施例的不同之处。尤其,对于硬件+程序类实施例而言,由于其基本相似于方法实施例,所以描述的比较简单,相关之处参见方法实施例的部分说明即可。The embodiments of the device, the client, the server, the system, and the like described in this specification are described in a progressive manner, and the same similar parts between the various embodiments may be referred to each other, and each embodiment focuses on Differences in other embodiments. In particular, for the hardware + program type embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the description of the method embodiment.
上述对本说明书特定实施例进行了描述。其它实施例在所附权利要求书的范围内。在一些情况下,在权利要求书中记载的动作或步骤可以按照不同于实施例中的顺序来执行并且仍然可以实现期望的结果。另外,在附图中描绘的过程不一定要求示出的特定顺序或者连续顺序才能实现期望的结果。在某些实施方式中,多任务处理和并行处理也是可以的或者可能是有利的。The foregoing description of the specific embodiments of the specification has been described. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims can be performed in a different order than the embodiments and still achieve the desired results. In addition, the processes depicted in the figures are not necessarily in a particular order or in a sequential order to achieve the desired results. In some embodiments, multitasking and parallel processing are also possible or may be advantageous.
虽然本申请提供了如实施例或流程图所述的方法操作步骤,但基于常规或者无创造性的劳动可以包括更多或者更少的操作步骤。实施例中列举的步骤顺序仅仅为众多步骤执行顺序中的一种方式,不代表唯一的执行顺序。在实际中的装置或客户端产品执行 时,可以按照实施例或者附图所示的方法顺序执行或者并行执行(例如并行处理器或者多线程处理的环境)。Although the present application provides method operational steps as described in the embodiments or flowcharts, more or less operational steps may be included based on conventional or non-creative labor. The order of the steps recited in the embodiments is only one of the many steps of the order of execution, and does not represent a single order of execution. When the actual device or client product is executed, it may be executed sequentially or in parallel according to the method shown in the embodiment or the drawings (for example, a parallel processor or a multi-threaded environment).
尽管本说明书实施例内容中提到AR技术、CNN网络训练、客户端或服务器执行损伤识别处理、客户端与服务器消息交互等之类的数据获取、位置排列、交互、计算、判断等操作和数据描述,但是,本说明书实施例并不局限于必须是符合行业通信标准、标准图像数据处理协议、通信协议和标准数据模型/模板或本说明书实施例所描述的情况。某些行业标准或者使用自定义方式或实施例描述的实施基础上略加修改后的实施方案也可以实现上述实施例相同、等同或相近、或变形后可预料的实施效果。应用这些修改或变形后的数据获取、存储、判断、处理方式等获取的实施例,仍然可以属于本说明书的可选实施方案范围之内。Although the contents of the embodiments of the present specification refer to AR technology, CNN network training, client or server execution damage recognition processing, client and server message interaction, and the like, data acquisition, location alignment, interaction, calculation, judgment, and the like operations and data. Description, however, embodiments of the present specification are not limited to situations that must be consistent with industry communication standards, standard image data processing protocols, communication protocols, and standard data models/templates or embodiments of the specification. Certain industry standards or implementations that have been modified in a manner that uses a custom approach or an embodiment described above may also achieve the same, equivalent, or similar, or post-deformation implementation effects of the above-described embodiments. Embodiments obtained by applying such modified or modified data acquisition, storage, judgment, processing, etc., may still fall within the scope of alternative embodiments of the present specification.
在20世纪90年代,对于一个技术的改进可以很明显地区分是硬件上的改进(例如,对二极管、晶体管、开关等电路结构的改进)还是软件上的改进(对于方法流程的改进)。然而,随着技术的发展,当今的很多方法流程的改进已经可以视为硬件电路结构的直接改进。设计人员几乎都通过将改进的方法流程编程到硬件电路中来得到相应的硬件电路结构。因此,不能说一个方法流程的改进就不能用硬件实体模块来实现。例如,可编程逻辑器件(Programmable Logic Device,PLD)(例如现场可编程门阵列(Field Programmable Gate Array,FPGA))就是这样一种集成电路,其逻辑功能由用户对器件编程来确定。由设计人员自行编程来把一个数字系统“集成”在一片PLD上,而不需要请芯片制造厂商来设计和制作专用的集成电路芯片。而且,如今,取代手工地制作集成电路芯片,这种编程也多半改用“逻辑编译器(logic compiler)”软件来实现,它与程序开发撰写时所用的软件编译器相类似,而要编译之前的原始代码也得用特定的编程语言来撰写,此称之为硬件描述语言(Hardware Description Language,HDL),而HDL也并非仅有一种,而是有许多种,如ABEL(Advanced Boolean Expression Language)、AHDL(Altera Hardware Description Language)、Confluence、CUPL(Cornell University Programming Language)、HDCal、JHDL(Java Hardware Description Language)、Lava、Lola、MyHDL、PALASM、RHDL(Ruby Hardware Description Language)等,目前最普遍使用的是VHDL(Very-High-Speed Integrated Circuit Hardware Description Language)与Verilog。本领域技术人员也应该清楚,只需要将方法流程用上述几种硬件描述语言稍作逻辑编程并编程到集成电路中,就可以很容易得到实现该逻辑方法流程的硬件电路。In the 1990s, improvements to a technology could clearly distinguish between hardware improvements (eg, improvements to circuit structures such as diodes, transistors, switches, etc.) or software improvements (for process flow improvements). However, as technology advances, many of today's method flow improvements can be seen as direct improvements in hardware circuit architecture. Designers almost always get the corresponding hardware circuit structure by programming the improved method flow into the hardware circuit. Therefore, it cannot be said that the improvement of a method flow cannot be implemented by hardware entity modules. For example, a Programmable Logic Device (PLD) (such as a Field Programmable Gate Array (FPGA)) is an integrated circuit whose logic function is determined by the user programming the device. Designers program themselves to "integrate" a digital system on a single PLD without having to ask the chip manufacturer to design and fabricate a dedicated integrated circuit chip. Moreover, today, instead of manually making integrated circuit chips, this programming is mostly implemented using "logic compiler" software, which is similar to the software compiler used in programming development, but before compiling The original code has to be written in a specific programming language. This is called the Hardware Description Language (HDL). HDL is not the only one, but there are many kinds, such as ABEL (Advanced Boolean Expression Language). AHDL (Altera Hardware Description Language), Confluence, CUPL (Cornell University Programming Language), HDCal, JHDL (Java Hardware Description Language), Lava, Lola, MyHDL, PALASM, RHDL (Ruby Hardware Description Language), etc., are currently the most commonly used VHDL (Very-High-Speed Integrated Circuit Hardware Description Language) and Verilog. It should also be apparent to those skilled in the art that the hardware flow for implementing the logic method flow can be easily obtained by simply programming the method flow into the integrated circuit with a few hardware description languages.
控制器可以按任何适当的方式实现,例如,控制器可以采取例如微处理器或处理 器以及存储可由该(微)处理器执行的计算机可读程序代码(例如软件或固件)的计算机可读介质、逻辑门、开关、专用集成电路(Application Specific Integrated Circuit,ASIC)、可编程逻辑控制器和嵌入微控制器的形式,控制器的例子包括但不限于以下微控制器:ARC 625D、Atmel AT91SAM、Microchip PIC18F26K20以及Silicone Labs C8051F320,存储器控制器还可以被实现为存储器的控制逻辑的一部分。本领域技术人员也知道,除了以纯计算机可读程序代码方式实现控制器以外,完全可以通过将方法步骤进行逻辑编程来使得控制器以逻辑门、开关、专用集成电路、可编程逻辑控制器和嵌入微控制器等的形式来实现相同功能。因此这种控制器可以被认为是一种硬件部件,而对其内包括的用于实现各种功能的装置也可以视为硬件部件内的结构。或者甚至,可以将用于实现各种功能的装置视为既可以是实现方法的软件模块又可以是硬件部件内的结构。The controller can be implemented in any suitable manner, for example, the controller can take the form of, for example, a microprocessor or processor and a computer readable medium storing computer readable program code (eg, software or firmware) executable by the (micro)processor. In the form of logic gates, switches, application specific integrated circuits (ASICs), programmable logic controllers, and embedded microcontrollers, examples of controllers include, but are not limited to, the following microcontrollers: ARC 625D, Atmel AT91SAM, The Microchip PIC18F26K20 and the Silicone Labs C8051F320, the memory controller can also be implemented as part of the memory's control logic. Those skilled in the art will also appreciate that in addition to implementing the controller in purely computer readable program code, the controller can be logically programmed by means of logic gates, switches, ASICs, programmable logic controllers, and embedding. The form of a microcontroller or the like to achieve the same function. Such a controller can therefore be considered a hardware component, and the means for implementing various functions included therein can also be considered as a structure within the hardware component. Or even a device for implementing various functions can be considered as a software module that can be both a method of implementation and a structure within a hardware component.
上述实施例阐明的系统、装置、模块或单元,具体可以由计算机芯片或实体实现,或者由具有某种功能的产品来实现。一种典型的实现设备为计算机。具体的,计算机例如可以为个人计算机、膝上型计算机、车载人机交互设备、蜂窝电话、相机电话、智能电话、个人数字助理、媒体播放器、导航设备、电子邮件设备、游戏控制台、平板计算机、可穿戴设备或者这些设备中的任何设备的组合。The system, device, module or unit illustrated in the above embodiments may be implemented by a computer chip or an entity, or by a product having a certain function. A typical implementation device is a computer. Specifically, the computer can be, for example, a personal computer, a laptop computer, a car-mounted human-machine interaction device, a cellular phone, a camera phone, a smart phone, a personal digital assistant, a media player, a navigation device, an email device, a game console, a tablet. A computer, wearable device, or a combination of any of these devices.
虽然本说明书实施例提供了如实施例或流程图所述的方法操作步骤,但基于常规或者无创造性的手段可以包括更多或者更少的操作步骤。实施例中列举的步骤顺序仅仅为众多步骤执行顺序中的一种方式,不代表唯一的执行顺序。在实际中的装置或终端产品执行时,可以按照实施例或者附图所示的方法顺序执行或者并行执行(例如并行处理器或者多线程处理的环境,甚至为分布式数据处理环境)。术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、方法、产品或者设备不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、产品或者设备所固有的要素。在没有更多限制的情况下,并不排除在包括所述要素的过程、方法、产品或者设备中还存在另外的相同或等同要素。Although embodiments of the present specification provide method operational steps as described in the embodiments or flowcharts, more or fewer operational steps may be included based on conventional or non-creative means. The order of the steps recited in the embodiments is only one of the many steps of the order of execution, and does not represent a single order of execution. When the actual device or terminal product is executed, it may be executed sequentially or in parallel according to the embodiment or the method shown in the drawings (for example, a parallel processor or a multi-threaded environment, or even a distributed data processing environment). The terms "comprising," "comprising," or "comprising" or "comprising" or "the" Elements, or elements that are inherent to such a process, method, product, or device. In the absence of further limitations, it is not excluded that there are additional identical or equivalent elements in the process, method, product, or device.
为了描述的方便,描述以上装置时以功能分为各种模块分别描述。当然,在实施本说明书实施例时可以把各模块的功能在同一个或多个软件和/或硬件中实现,也可以将实现同一功能的模块由多个子模块或子单元的组合实现等。以上所描述的装置实施例仅仅是示意性的,例如,所述单元的划分,仅仅为一种逻辑功能划分,实际实现时可以有另外的划分方式,例如多个单元或组件可以结合或者可以集成到另一个系统,或一些特征可以忽略,或不执行。另一点,所显示或讨论的相互之间的耦合或直接耦合或通信连 接可以是通过一些接口,装置或单元的间接耦合或通信连接,可以是电性,机械或其它的形式。For the convenience of description, the above devices are described as being separately divided into various modules by function. Of course, in the implementation of the embodiments of the present specification, the functions of the modules may be implemented in the same software or software, or the modules that implement the same function may be implemented by multiple sub-modules or a combination of sub-units. The device embodiments described above are merely illustrative. For example, the division of the unit is only a logical function division. In actual implementation, there may be another division manner, for example, multiple units or components may be combined or integrated. Go to another system, or some features can be ignored or not executed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interface, device or unit, and may be electrical, mechanical or otherwise.
本领域技术人员也知道,除了以纯计算机可读程序代码方式实现控制器以外,完全可以通过将方法步骤进行逻辑编程来使得控制器以逻辑门、开关、专用集成电路、可编程逻辑控制器和嵌入微控制器等的形式来实现相同功能。因此这种控制器可以被认为是一种硬件部件,而对其内部包括的用于实现各种功能的装置也可以视为硬件部件内的结构。或者甚至,可以将用于实现各种功能的装置视为既可以是实现方法的软件模块又可以是硬件部件内的结构。Those skilled in the art will also appreciate that in addition to implementing the controller in purely computer readable program code, the controller can be logically programmed by means of logic gates, switches, ASICs, programmable logic controllers, and embedding. The form of a microcontroller or the like to achieve the same function. Therefore, such a controller can be considered as a hardware component, and a device for internally implementing it for implementing various functions can also be regarded as a structure within a hardware component. Or even a device for implementing various functions can be considered as a software module that can be both a method of implementation and a structure within a hardware component.
本发明是参照根据本发明实施例的方法、设备(系统)、和计算机程序产品的流程图和/或方框图来描述的。应理解可由计算机程序指令实现流程图和/或方框图中的每一流程和/或方框、以及流程图和/或方框图中的流程和/或方框的结合。可提供这些计算机程序指令到通用计算机、专用计算机、嵌入式处理机或其他可编程数据处理设备的处理器以产生一个机器,使得通过计算机或其他可编程数据处理设备的处理器执行的指令产生用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的装置。The present invention has been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (system), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or FIG. These computer program instructions can be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing device to produce a machine for the execution of instructions for execution by a processor of a computer or other programmable data processing device. Means for implementing the functions specified in one or more of the flow or in a block or blocks of the flow chart.
这些计算机程序指令也可存储在能引导计算机或其他可编程数据处理设备以特定方式工作的计算机可读存储器中,使得存储在该计算机可读存储器中的指令产生包括指令装置的制造品,该指令装置实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能。The computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device. The apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.
这些计算机程序指令也可装载到计算机或其他可编程数据处理设备上,使得在计算机或其他可编程设备上执行一系列操作步骤以产生计算机实现的处理,从而在计算机或其他可编程设备上执行的指令提供用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的步骤。These computer program instructions can also be loaded onto a computer or other programmable data processing device such that a series of operational steps are performed on a computer or other programmable device to produce computer-implemented processing for execution on a computer or other programmable device. The instructions provide steps for implementing the functions specified in one or more of the flow or in a block or blocks of a flow diagram.
在一个典型的配置中,计算设备包括一个或多个处理器(CPU)、输入/输出接口、网络接口和内存。In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
内存可能包括计算机可读介质中的非永久性存储器,随机存取存储器(RAM)和/或非易失性内存等形式,如只读存储器(ROM)或闪存(flash RAM)。内存是计算机可读介质的示例。The memory may include non-persistent memory, random access memory (RAM), and/or non-volatile memory in a computer readable medium, such as read only memory (ROM) or flash memory. Memory is an example of a computer readable medium.
计算机可读介质包括永久性和非永久性、可移动和非可移动媒体可以由任何方法 或技术来实现信息存储。信息可以是计算机可读指令、数据结构、程序的模块或其他数据。计算机的存储介质的例子包括,但不限于相变内存(PRAM)、静态随机存取存储器(SRAM)、动态随机存取存储器(DRAM)、其他类型的随机存取存储器(RAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、快闪记忆体或其他内存技术、只读光盘只读存储器(CD-ROM)、数字多功能光盘(DVD)或其他光学存储、磁盒式磁带,磁带磁磁盘存储或其他磁性存储设备或任何其他非传输介质,可用于存储可以被计算设备访问的信息。按照本文中的界定,计算机可读介质不包括暂存电脑可读媒体(transitory media),如调制的数据信号和载波。Computer readable media, including both permanent and non-persistent, removable and non-removable media, can be stored by any method or technology. The information can be computer readable instructions, data structures, modules of programs, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read only memory. (ROM), electrically erasable programmable read only memory (EEPROM), flash memory or other memory technology, compact disk read only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transportable media can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include temporary storage of computer readable media, such as modulated data signals and carrier waves.
本领域技术人员应明白,本说明书的实施例可提供为方法、系统或计算机程序产品。因此,本说明书实施例可采用完全硬件实施例、完全软件实施例或结合软件和硬件方面的实施例的形式。而且,本说明书实施例可采用在一个或多个其中包含有计算机可用程序代码的计算机可用存储介质(包括但不限于磁盘存储器、CD-ROM、光学存储器等)上实施的计算机程序产品的形式。Those skilled in the art will appreciate that embodiments of the present specification can be provided as a method, system, or computer program product. Thus, embodiments of the present specification can take the form of an entirely hardware embodiment, an entirely software embodiment or a combination of software and hardware. Moreover, embodiments of the present specification can take the form of a computer program product embodied on one or more computer usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) including computer usable program code.
本说明书实施例可以在由计算机执行的计算机可执行指令的一般上下文中描述,例如程序模块。一般地,程序模块包括执行特定任务或实现特定抽象数据类型的例程、程序、对象、组件、数据结构等等。也可以在分布式计算环境中实践本说明书实施例,在这些分布式计算环境中,由通过通信网络而被连接的远程处理设备来执行任务。在分布式计算环境中,程序模块可以位于包括存储设备在内的本地和远程计算机存储介质中。Embodiments of the present description can be described in the general context of computer-executable instructions executed by a computer, such as a program module. Generally, program modules include routines, programs, objects, components, data structures, and the like that perform particular tasks or implement particular abstract data types. Embodiments of the present specification can also be practiced in distributed computing environments where tasks are performed by remote processing devices that are connected through a communication network. In a distributed computing environment, program modules can be located in both local and remote computer storage media including storage devices.
本说明书中的各个实施例均采用递进的方式描述,各个实施例之间相同相似的部分互相参见即可,每个实施例重点说明的都是与其他实施例的不同之处。尤其,对于系统实施例而言,由于其基本相似于方法实施例,所以描述的比较简单,相关之处参见方法实施例的部分说明即可。在本说明书的描述中,参考术语“一个实施例”、“一些实施例”、“示例”、“具体示例”、或“一些示例”等的描述意指结合该实施例或示例描述的具体特征、结构、材料或者特点包含于本说明书实施例的至少一个实施例或示例中。在本说明书中,对上述术语的示意性表述不必须针对的是相同的实施例或示例。而且,描述的具体特征、结构、材料或者特点可以在任一个或多个实施例或示例中以合适的方式结合。此外,在不相互矛盾的情况下,本领域的技术人员可以将本说明书中描述的不同实施例或示例以及不同实施例或示例的特征进行结合和组合。The various embodiments in the specification are described in a progressive manner, and the same or similar parts between the various embodiments may be referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the system embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the description of the method embodiment. In the description of the present specification, the description with reference to the terms "one embodiment", "some embodiments", "example", "specific example", or "some examples" and the like means a specific feature described in connection with the embodiment or example. The structure, materials, or features are included in at least one embodiment or example of the embodiments of the specification. In the present specification, the schematic representation of the above terms is not necessarily directed to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in a suitable manner in any one or more embodiments or examples. In addition, various embodiments or examples described in the specification, as well as features of various embodiments or examples, may be combined and combined.
以上所述仅为本说明书实施例的实施例而已,并不用于限制本说明书实施例。对于本领域技术人员来说,本说明书实施例可以有各种更改和变化。凡在本说明书实施例 的精神和原理之内所作的任何修改、等同替换、改进等,均应包含在本说明书实施例的权利要求范围之内。The above descriptions are only examples of the embodiments of the present specification, and are not intended to limit the embodiments of the present specification. Various modifications and changes may be made to the embodiments of the present disclosure. Any modifications, equivalents, improvements, etc. made within the spirit and scope of the embodiments of the present invention are intended to be included within the scope of the appended claims.

Claims (19)

  1. 一种车辆损伤识别的处理方法,所述方法包括:A method for processing vehicle damage identification, the method comprising:
    获取车辆的拍摄图像;Obtaining a captured image of the vehicle;
    若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模型判断所述损伤是否为非同次事故损伤;If it is recognized that there is damage in the captured image, the pre-trained machine learning model is used to determine whether the damage is a non-same accident damage;
    若是,则在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。If so, the prompt information indicating that the damage is suspected to be the same accident is displayed in the shooting window, and the prompt information is rendered in a significant manner in the shooting window.
  2. 如权利要求1所述的方法,在判断所述损伤为非同次事故损伤后,所述方法还包括:The method of claim 1, after determining that the damage is a non-identical damage, the method further comprises:
    将判断所述损伤为非同次事故损伤的判断结果发送给服务器;Sending a judgment result indicating that the damage is a non-same accident damage to the server;
    接收服务器利用预设算法对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项。The receiving server uses the preset algorithm to determine whether the damage is a non-identical accident damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner. At least one of the network data of the relationship with the loss-related party.
  3. 如权利要求1所述的方法,在判断所述损伤为非同次事故损伤后,所述方法还包括:The method of claim 1, after determining that the damage is a non-identical damage, the method further comprises:
    将包括识别所述损伤为非同次事故损伤的数据信息发送给预定服务器。Data information including identifying the damage as a non-same accident damage is transmitted to a predetermined server.
  4. 如权利要求1所述的方法,所述显著方式渲染包括:The method of claim 1 wherein said rendering in a significant manner comprises:
    采用预设表征符号标识出所述提示信息,所述预设表征符号包括下述之一:The prompt information is identified by using a preset characterization symbol, and the preset characterization symbol includes one of the following:
    文字、圆点、引导线、规则图形框、不规则图形框、自定义的图形。Text, dots, guide lines, rule graphic frames, irregular graphic frames, custom graphics.
  5. 如权利要求4所述的方法,所述显著方式渲染包括:The method of claim 4, wherein the salient mode rendering comprises:
    对所述预设表征符号进行颜色变换、大小变换、旋转、跳动中的至少一项动画展示。Performing at least one animation display of color conversion, size conversion, rotation, and jitter on the preset characterization symbol.
  6. 如权利要求1所述的方法,所述提示信息的形式包括符号、文字、语音、动画、视频、震动中的至少一种。The method of claim 1, wherein the form of the prompt information comprises at least one of a symbol, a text, a voice, an animation, a video, and a vibration.
  7. 一种车辆损伤识别的处理方法,所述方法包括:A method for processing vehicle damage identification, the method comprising:
    接收客户端发送的损伤为非同次事故损伤的判断结果;Receiving the damage sent by the client is the judgment result of the non-same accident damage;
    利用预设损伤对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;Whether the damage is a non-same accident damage is a recognition result by using the preset damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner and a predetermined At least one of the relationship network data of the associated party;
    向所述客户端返回识别结果。The recognition result is returned to the client.
  8. 一种车辆损伤识别的处理装置,所述装置包括:A processing device for vehicle damage recognition, the device comprising:
    拍摄模块,用于获取车辆的拍摄图像;a shooting module for acquiring a captured image of the vehicle;
    损伤确定模块,用于若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;The damage determining module is configured to determine, by using a pre-trained machine learning module, whether the damage is a non-same accident damage if the damage is detected in the captured image;
    显著显示模块,用于确定所述损伤为非同次事故损伤时,在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。a display module for determining that the damage is a non-identical accident damage, and displaying, in the photographing window, the damage information as a suspected non-same accident damage, the prompt information being in a prominent manner in the photographing window Rendering.
  9. 一种车辆损伤识别的处理装置,所述装置包括:A processing device for vehicle damage recognition, the device comprising:
    结果接收模块,用于接收客户端发送的损伤为非同次事故损伤的判断结果;a result receiving module, configured to receive a judgment result that the damage sent by the client is a non-same accident damage;
    非同次事故损伤识别模块,用于利用预设损伤对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;The non-same accident damage identification module is used to identify whether the damage is a non-identical accident damage by using the preset damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least the owner history. At least one of the risk record, the owner's credit record, and the relationship network data between the owner and the associated party;
    结果反馈模块,用于向所述客户端返回识别结果。a result feedback module, configured to return a recognition result to the client.
  10. 一种车辆损伤识别的处理装置,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:A processing device for vehicle damage identification includes a processor and a memory for storing processor-executable instructions, the processor implementing the instructions to:
    接收客户端发送的损伤为非同次事故损伤的判断结果;Receiving the damage sent by the client is the judgment result of the non-same accident damage;
    利用预设损伤对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;Whether the damage is a non-same accident damage is a recognition result by using the preset damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner and a predetermined At least one of the relationship network data of the associated party;
    向所述客户端返回识别结果。The recognition result is returned to the client.
  11. 一种车辆定损的数据处理设备,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:A data processing device for vehicle damage, comprising a processor and a memory for storing processor executable instructions, the processor implementing the instructions to:
    获取车辆的拍摄图像;Obtaining a captured image of the vehicle;
    若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;If it is recognized that there is damage in the captured image, using a pre-trained machine learning module to determine whether the damage is a non-same accident damage;
    若是,则在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。If so, the prompt information indicating that the damage is suspected to be the same accident is displayed in the shooting window, and the prompt information is rendered in a significant manner in the shooting window.
  12. 如权利要求11所述的处理设备,所述处理器还执行:The processing device of claim 11 wherein said processor further executes:
    将判断所述损伤为非同次事故损伤的判断结果发送给服务器;Sending a judgment result indicating that the damage is a non-same accident damage to the server;
    接收服务器利用预设算法对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项。The receiving server uses the preset algorithm to determine whether the damage is a non-identical accident damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner. At least one of the network data of the relationship with the loss-related party.
  13. 如权利要求11所述的处理设备,所述显著方式渲染包括:The processing device of claim 11 wherein said salient mode rendering comprises:
    采用预设表征符号标识出所述提示消息,所述预设表征符号包括下述之一:The prompt message is identified by using a preset characterization symbol, and the preset characterization symbol includes one of the following:
    文字、圆点、引导线、规则图形框、不规则图形框、自定义的图形。Text, dots, guide lines, rule graphic frames, irregular graphic frames, custom graphics.
  14. 如权利要求13所述的处理设备,所述显著方式渲染包括:The processing device of claim 13 wherein said salient mode rendering comprises:
    对所述预设表征符号进行颜色变换、大小变换、旋转、跳动中的至少一项动画展示。Performing at least one animation display of color conversion, size conversion, rotation, and jitter on the preset characterization symbol.
  15. 如权利要求11所述的处理设备,所述处理器还执行:The processing device of claim 11 wherein said processor further executes:
    将包括识别所述损伤为非同次事故损伤的数据信息发送给预定服务器。Data information including identifying the damage as a non-same accident damage is transmitted to a predetermined server.
  16. 如权利要求11所述的处理设备,所述提示信息的形式包括符号、文字、语音、动画、视频、震动中的至少一种。The processing device according to claim 11, wherein the form of the prompt information comprises at least one of a symbol, a text, a voice, an animation, a video, and a vibration.
  17. 一种客户端,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:A client comprising a processor and a memory for storing processor executable instructions, the processor implementing the instructions to:
    获取车辆的拍摄图像;Obtaining a captured image of the vehicle;
    若识别出所述拍摄图像中存在损伤,则利用预先训练的机器学习模块判断所述损伤是否为非同次事故损伤;If it is recognized that there is damage in the captured image, using a pre-trained machine learning module to determine whether the damage is a non-same accident damage;
    若是,则在拍摄视窗中显示所述损伤为疑似非同次事故损伤的提示信息,所述提示信息在所述拍摄视窗中以显著方式渲染。If so, the prompt information indicating that the damage is suspected to be the same accident is displayed in the shooting window, and the prompt information is rendered in a significant manner in the shooting window.
  18. 一种服务器,包括处理器以及用于存储处理器可执行指令的存储器,所述处理器执行所述指令时实现:A server comprising a processor and a memory for storing processor-executable instructions, the processor implementing the instructions to:
    接收客户端发送的损伤为非同次事故损伤的判断结果;Receiving the damage sent by the client is the judgment result of the non-same accident damage;
    利用预设损伤对所述损伤是否为非同次事故损伤是识别结果,所述预设算法中判断是否为非同次事故损伤使用的数据至少包括车主历史出险记录、车主信用记录、车主与定损关联方的关系网络数据中的至少一项;Whether the damage is a non-same accident damage is a recognition result by using the preset damage, and the data used in the preset algorithm to determine whether the non-same accident damage is used includes at least a history record of the owner, a credit record of the owner, and a vehicle owner and a predetermined At least one of the relationship network data of the associated party;
    向所述客户端返回识别结果。The recognition result is returned to the client.
  19. 一种定损处理系统,所述系统包括客户端和服务器,所述客户端的处理器执行存储处理器可执行指令时实现权利要求1-6任意一项所述的方法步骤;A fixed loss processing system, the system comprising a client and a server, the processor of the client executing the method steps of any one of claims 1-6 when executing processor-executable instructions;
    所述服务器的处理器执行存储处理器可执行指令时实现权利要求7所述的方法步骤。The method steps of claim 7 are implemented when the processor of the server executes the storage processor executable instructions.
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