WO2018235028A1

WO2018235028A1 - A holistic human capital management digital platform

Info

Publication number: WO2018235028A1
Application number: PCT/IB2018/054576
Authority: WO
Inventors: Venugopal Venkatraman PERUMANAM
Original assignee: NAIK, Rakesh
Priority date: 2017-06-22
Filing date: 2018-06-21
Publication date: 2018-12-27

Abstract

The present invention is to provide a human capital management system (platform) comprising of plurality of layers namely the Registration layer (A), Services layer (B) and HCM layer (C) interconnected with each other, thereby enabling interns (I), students, job applicants, employees (E), human resource systems and companies to interact with each other efficiently at a global level without the need for a centralized authority. The registration layer (A) consists of: intern registration module (A1), applicant registration module (A2), employee registration module, vendor registration module (A3), service providers' registration module (A4); the services layer (B) consists of: digital locker module, skillsets validation module (B1), analytics module (B3), machine learning module (B4); and the HCM layer (C) consists of: core HR module (C1), comprehensive talent acquisition module (C2), Company culture automation, Company vision and goals module, Company and Global team hierarchy structure module, workforce management module (C3), people and strategy module (C4), analytics module (C5) and machine learning module (C6).

Description

A HOLISTIC HUMAN CAPITAL MANAGEMENT DIGITAL PLATFORM

FIELD OF THE INVENTION [001] The present invention relates to management systems and more specifically to a human capital management system (platform) comprising of plurality of layers enabling interns, students, job applicants, human resource systems and companies to interact with each other efficiently, while the interaction, uniqueness, immutability of credentials and the trust is built on a blockchain and smart contracts (D) protocol.

BACKGROUND OF THE INVENTION

[002] Human Capital Management (HCM) is the process of designing and deploying online workflows which enable organizations of all sizes to acquire, train, track, analyse, manage and retain employees (E) for them to contribute effectively in the processes and goals of the organization. In simpler words, identifying, upgrading and measuring the existing skillsets of an employee and extracting the best outcomes from him/her refers to human capital management.

[003] Work places are faced with critical decisions like talent management and talent devel- opment because the results of these factors affect all facets of a company. Many human resource departments, however, face several challenges in managing and developing talent. Particularly, existing screening and evaluation processes do not allow recruiters, managers, and/or employers to analyse comprehensive data in order to fully assess an employee or a candidate for a specific job type.

[004] In this regard, existing screening and evaluation processes are generally limited to shifting through job applications, portfolios, resumes, and conducting brief interviews. While these processes allow recruiters, managers, and/or employers to form a basic understanding of an individual's experiences and accomplishments, these processes do not measure essential qual- ities that can greatly affect job performance, such as risk inclination, decision making abilities

(DMA), and decision-making quality (DMQ).

[005] Currently, the process of HCM works on disparate and distinct systems spread across multiple companies and networks, many of which are not interconnected. [006] The omnipresent use of devices both at office and off-office locations poses an immediate threat to data security. With a need for instantaneous access to data in a rapidly changing digital world, where data is increasing at a fast pace, it becomes imperative to have a common platform encompassing all the hereto disparate modules, to enable advanced and relevant ana- lytics. This will help serve the most relevant information to the relevant members / users of the platform in the most efficient and secure manner. Data Security plays a vital role in organizational information hosting, management and dissemination. Data Analytics, Transactional Block chaining. Deep Learning, Pattern Matching and Machine Learning algorithms will be crucial for the implementation of the services envisaged on this unified platform.

[007] Therefore, there is a need for an improved method of credible and trusted talent management and development. The present invention provides one such solution by allowing a human capital management system (platform) that allows building more comprehensive individual educational, talent and career portfolios on a trusted and immutable blockchain (D), in order for employers to recruit and retain optimal talent. The present invention comprises of plurality of layers enabling interns, students, job applicants, employees (E), human resource systems and companies to interact with each other efficiently at a global level without the need for a centralized authority. OBJECT OF THE INVENTION

[008] The main object of the present invention is to provide a human capital management system (platform) comprising of plurality of layers enabling interns, students, job applicants, employees (E), human resource systems and companies to interact with each other efficiently at a global level without the need for a centralized authority.

[009] Another object of the present invention is the creation of a unified global digital platform which encompasses diverse and distinct business activities while enabling secure digital channels for interconnection and collaboration.

[010] Yet another object of the present invention is to provide a globally relevant human capital management system (platform), wherein the three layers namely Registration layer (A), the Services layer (B) and the Human Capital Management (HCM) layer (C) are interconnected with each other. SUMMARY OF THE INVENTION

[Oil] The present invention is to provide a human capital management system (platform) comprising of plurality of layers enabling interns, students, job applicants, employees (E), hu- man resource systems and companies to interact with each other efficiently at a global level without the need for a centralized authority.

[012] According to an embodiment of the present invention, the system comprises of three layers namely the Registration layer (A), Services layer (B) and HCM layer (C) interconnected with each other.

[013] In another embodiment of the present invention, the registration layer (A) consists of: modules such as intern (I) registration module, applicant registration module (E), employee registration module, vendor registration (V) module, service providers' registration module (SP), the services layer (B) consists of: modules like digital locker or aadhaar or other global validations module, skillsets or certifications validation module (B 13), analytics module, machine learning module and the HCM layer (C) consists of: modules like core HR module (CI), comprehensive talent acquisition module (C2), Company culture automation, Company vision and goals module, Company and Global team hierarchy structure module, workforce manage- ment module (C3), people and strategy (C4) module, analytics module (C5) and machine learning module (C6).

[014] Other objects and advantages of the present invention will become apparent from the following description taken in connection with the accompanying drawings, illustrations to disclose the aspects of the present invention.

BRIEF DESCRIPTION OF THE DRAWINGS

[015] For a better understanding, the present invention is described with reference to the ac- companying drawings in which:

Figure 1 is a block diagram illustrating conventional model of human capital management; Figure 2 is a block diagram illustrating the system according to an embodiment of the present invention;

Figure 3 is a block diagram displaying services of the registration layer (A);

Figure 4 is a block diagram displaying the services of the services layer (B);

Figure 5 is a block diagram displaying the services of the HCM layer (C); and Figure 6 is a block diagram displaying the interaction of different modules of the system.

DETAILED DESCRIPTION OF THE INVENTION

[016] The present invention is described in more details with reference to the accompanying drawings, in which preferred embodiments of the invention are shown. This invention may, however, be embodied in many different forms and should not be construed as being limited to the embodiments set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art.

[017] The embodiment is chosen and described to provide the best illustration of the principles of the invention and its practical application, and to enable one of ordinary skill in the art to utilize the invention in various embodiments and with various modifications as are suited to the particular use contemplated.

[018] Figure 1 of the present invention illustrates the conventional model of human capital management system comprising of modules such as: core HR (PI), talent acquisition (P2), workforce management (P3), people strategy (P4) etc. that are not interconnected with each other.

[019] Figure 2 illustrates the system (platform) of present invention comprising of three layers: the registration layer (A), the services layer (B) and the HCM layer (C). These layers are interconnected with each other. The aforesaid layers are further segregated into modules such as Organizational Structures and Corporate Culture Models/Settings (start-up culture settings, high growth company settings, diverse cultural company settings, product company settings and services company settings); Human Resource Management modules (talent acquisition, employee onboarding, staff background verification process (Hereby referred to as 'BGV') using block chaining (D), employee engagement process, transactional block chaining, leave management, appraisal system, payroll and reimbursement, learning and development, migration, travel, analytics and dashboard and machine learning inputs); Mobile Staff (C ^/Resources Management and Engagement (appointments management, reimbursements based on travel, collaboration with team members and clients, digital maps based interfaces, performance management, managerial supervision and dashboards, analytics and machine learning inputs); and mobile device management (asset management and linking to employees/staff, staff and device onboarding, incorporation of BYOD concepts, sensitive data security and segregation, remote data access and wipe - to prevent fraud and misuse, device encryption, remote locking of devices, disabling native applications, company policy enforcement, location based policy enforcement on staff devices, and machine learning concepts). The invention also in- tends to utilize blockchain (D) features to achieve trust, immutability and security of the above processes and prevent data and information tampering.

[020] The registration layer (A) consists of modules such as intern (I) registration module, applicant registration module (AP), employee (E) registration module, vendor (V) registration module, service providers' registration (SP) module. These modules are deployed in the registration layer (A) as a software as a service (S I) cloud offering or other cloud offerings.

[021] The services layer (B) consists of modules like digital locker or aadhaar or other validations module, skillsets or certifications (B 13) validation module (B l l), analytics module, machine learning module. The services layer (B) would also host the process of automated smart contracts creation and deployment on a blockchain (D) after mutual digital signing/agreement between parties.

[022] The HCM layer (C) consists of modules like core HR module (CI), talent acquisition module (C2), workforce management module (C3), people and strategy module (C4), analytics module (C5) and machine learning module (C6). Modules like mobile staff supervision and management module (C l l), mobile device management module (CI 2), corporate assets tagging, and tracking module (C 13) are also present in this layer. [023] These modules are deployed in the HCM layer (C) as a service cloud offering (S I) or as a hybrid cloud offering (S2) or other cloud offering.

[024] The HCM layer (C) is mounted on to the platform consisting of the registration layer (A) and the services layer (B) and together form the HHCM digital platform (100).

[025] Figure 3 refers to the different modules in the registration layer (A). The registration module enables interns (I) and job applicants (AP) to maintain their profiles and skill set details on a central repository while enabling the platform partners such as recruitment agencies and companies to easily access and find their profiles. Once the agencies/companies find the Interns (I) and Job Seekers (AP), they can easily on board them onto the HCM system which is coupled on the platform (100). When the intern (I) joins any company, the information of the intern (I) is added to his/her career information on the platform (100) and carried forward as an employee profile on the HHCM platform (100). All interns (I) are issued a globally unique 'Intern Reg- istration Number' (IRN) which is unique to the platform. This number gets carried forward as the 'Employee Registration Number' (ERN) on this platform, once he/she gets a job. The Intern/Job Applicant (IV AP) logins to the platform (100) using his/her IRN/ERN (as the case may be) and the password to access profile details, settings and perform other actions. One such action is elaborated as ' Setting the Open to Jobs' option to 'YES' . This results in their profile being made accessible to all the companies and vendors on the platform. Privacy and other matters are accorded importance as per the acceptability of the individual. Other details such as 'Aadhaar' no., Skillset documents, Certification Documents and Digital locker documents are also linked through the profile. The ERN/IRN is a setup as blocks on a secure blockchain (D) or similarly secure protocols, to prevent any tampering or malicious attacks on data secu- rity.

[026] The employees (E) across all industries and domains are be able to maintain their educational qualifications, educational certificates, career certificate and documents, achievements, awards and recognitions in the services layer of the HHCM platform (100). All of such data, information and documents are maintained on blocks on a secure blockchain (D) or similarly secure protocols, to prevent any tampering or malicious attacks on data security.

[027] These documents are information seamlessly integrated with the HCM package in the company where the said employee would join. This also reduces the cost and timelines for globally relevant 'Background Verification Process' pertaining to the career and educational certifications and credentials, since the previous companies where the employee would have worked, conduct such an exercise and then add the information back to the blockchain (D) referenced to the particular IRN/ERN. Hence any subsequent BGV's being done by the com- pany adds on to the accuracy levels of the available details. This process is achieved by the use of 'Block chaining' (D) where the data is stored as immutable data blocks and the authenticity of the data is preserved. Privacy and other matters are accorded importance as per the acceptability of the individual. Other details such as 'Aadhaar' no., Skillset documents, Certification Documents and Digital locker documents are also linked through the profile.

[028] The Vendor Registration Module (A3) facilitates the registration of vendors that include recruitment agencies, BGV agencies, corporate training agencies.

[029] These vendors register on the system and are able to access new business opportunities and also for being able to validate their past clients with the present ones, if the said companies are registered / present on the HHCM platform. Vendors are issued a unique 'Vendor Registration Number' (VRN) which is unique to the platform. Vendors are able to access their profiles on the platform using the 'VRN' and their password. They are able to edit/update their profile details as well. All of such data, information and documents are maintained on blocks on a secure blockchain (D) or similarly secure protocols, to prevent any tampering or malicious attacks on data security.

[030] The company registration module, wherein the companies get registered with the platform once they opt to use the HCM layer (C). This registration is unique for each company based on the 'Company Registration Number' (CRN) which is issued to each company on the platform. The presence of the company on the platform ensures easy access to: Interns, their Career and Educational Details, Current and Prospective Employees, their Career and Educational Details and Vendor details and their past clients (validated, if the clients are also registered on the platform).

[031] The system also hosts a shared services model 'Field Force management' module which enables a simplified supervision of mobile workforce using simple map-based interfaces and mobility based collaboration. The module enables managerial supervision, Performance management, Soft skills and Target based Interventions and Data analytics. Aggregated data is then used for MIS (Management Information Systems) and Dashboards. [032] Since all of the companies (C) make of IT hardware (IT Systems, Laptops, Desktops, Mobile Phones, Tablets, Storage Devices etc.) or other hardware such as measurement systems, gadgets and contraptions, it is vital that the hardware is assigned, monitored and tracked efficiently. It becomes imperative to safeguard the storage, capture and usage of company documents and information from internal and external risks. The use of digital devices is monitored using the 'Mobile Device Management' module since the concept of 'Bring Your Own Device' (BYOD) is gaining prominence.

[033] Figure 4 refers to the different modules in the service layer (B). The service layer (B) in the system is the layer in which the interns (I), job applicants (AP), employees (E), vendors (V), service providers (SP) and companies (C) validate their profiles, store all their data and other details such as ' Aadhaar' no. or similar Govt, issued IDs, Skillset documents, Certification Documents and documents in Digital locker.

[034] The interns, job applicants, employees (E), vendors, service providers and companies validate all their official documents in the digital locker (digilocker) which is a service operated by the Government of India. The employees (E) across all industries and domains are able to maintain their educational qualifications, educational certificates, career certificate and documents, achievements, awards and recognitions in the services layer of the HHCM platform (100).

[035] 'Skill Certification Agencies' expose validation interfaces (also referred to as 'Application Programming Interfaces' for exchange of data and information between systems) on the system, so that their certificates are validated and digitally authenticated over the system (platform, 100). This makes authentication (B l l) services accessible by the platform stakeholders. The data retrieved from the blockchain (D) helps in validating the information, in case of any issue with the API interface with the external 3^rd party vendors/agencies.

[036] Figure 5 refers to the different modules in the HCM layer (C). The HCM layer (C) coupled on the HHCM system consists of modules like core HR module (CI), talent acquisition module (C2), workforce management module (C3), people and strategy module (C4), analytics module (C5) and machine learning module (C6). Modules like mobile staff supervision and management module (C l l), mobile device management module (CI 2), corporate assets tagging and tracking module (CI 3) are also present in this layer.

[037] The HCM layer (C) facilitates the easy incorporation of new joinees/employees (E)/in- terns into the HCM layer (C) due to the pre-validated certifications, registrations, documents and previous work location companies. The HCM layer (C) links with the services layer through application program interface.

[038] The HCM layer (C) facilitates companies to easily add employees, if the employees (E) are registered with the HHCM platform.

[039] The HCM layer (C) performs various functions through the modules it has like Talent Acquisition, Employee Onboarding, Staff Background Verification process (Hereby referred to as 'BGV') using block-chaining (D), Employee Engagement Process, Transactional Block- chaining, Leave Management, Appraisal Systems, Payroll and Reimbursements, Learning and Development, Migrations, Travel, Analytics & Dashboards and Machine Learning inputs. [040] The mobile staff supervision and management module (Cl l) integrated to the HCM layer (C) has function such as Appointments management, Reimbursements based on travel, Collaboration with team members and clients, Digital Maps based interfaces, Performance Management, Managerial Supervision and Dashboards, Analytics and Machine Learning inputs.

[041] Further, mobile device management module (C 12) integrated with the HCM layer (C) has functions like Asset Management and linking to employees (E)/staff, Staff and Device onboarding, Incorporation of BYOD concepts, Sensitive Data security and segregation, Remote Data access and wipe - to prevent fraud and misuse, Device encryption, Remote locking of devices, Disabling native apps, Company Policy enforcement, Location based policy enforcement on Staff devices and Machine Learning Concepts. [042] The system acts as a digital convergence medium where services can be posted, hosted, curated and consumed by the various platform partners. The objective is to unify all necessary modules and build/host the missing modules on a single platform. [043] Although the embodiments herein are described with various specific embodiments, it will be obvious for a person skilled in the art to practice the invention with modifications.

Claims

Claims:

1. A Human Capital Management system, wherein the system comprising: a registration layer (A);

a service layer (B); and

an Human Capital Management (HCM) layer (C); wherein the registration layer (A) consists of intern registration module (Al), applicant registration module (A2), employee registration module, vendor registration module

(A3), service providers' registration module (A4); wherein the service layer (B) consists of digilocker module (B l), skillsets validation module (B2), analytics module (B3), machine learning module (B4); wherein the HCM layer (C) consists of core HR module (CI), comprehensive talent acquisition module (C2), company culture automation, vision and goals module, company and global team hierarchy structure module, workforce management module (C3), people and strategy module (C4), analytics module (C5) and machine learning module (C6).

2. The system as claimed in claim 1, wherein the registration layer (A), service layer (B) and HCM layer (C) are mounted on the system (platform) together to form HHCM digital platform (100).

3. The system as claimed in claim 2, wherein the HHCM digital platform (100) stores the information and documents on blocks on a secure blockchain (D) to prevent tampering or attack on data security.

4. The system as claimed in claim 1, wherein the modules on registration layer (A) are a service cloud offering (S I) or other cloud offerings.

5. The system as claimed in claim 1, wherein the service layer (B) hosts the process of automated smart contracts (D) creation and deployment on a blockchain (D) after mutual digital signing/agreement between parties.

The system as claimed in claim 1, wherein the HCM layer (C) also consists of mobile staff supervision and management module (Cl l), mobile device management module (C12), corporate assets tagging, and tracking module (C13).

The system as claimed in claim 1, wherein the registration layer (A) enables the interns to access job opportunities, maintain certifications and credentials on the system (platform) and enabling the system (platform) partners such as recruitment agencies and companies to easily find and access the profiles and enables their background verification.

The system as claimed in claim 1, wherein the intern registration module (Al), applicant registration module (A2), employee registration module of registration layer (A) issues a globally unique 'Intern Registration Number' (IRN) and 'Employee Registration Number' (ERN) which is unique to the platform (100).

The system as claimed in claim 1, wherein the vendor registration module (A3) of registration layer (A) allows access to new business opportunities and validate past clients with the present ones, if the said companies are registered / present on the HHCM platform (100).

10. The system as claimed in claim 9, wherein the vendor registration module (A3) of registration layer (A) issues a unique 'Vendor Registration Number' (VRN) which is unique to the system (platform).

11. The system as claimed in claim 1, wherein the company registration module of registration layer (A) issues a unique 'Company Registration Number' (VRN) which is unique to the system (platform).

12. The system as claimed in claims 1 and 2, wherein the HCM layer (C) facilitates companies to easily add employees (E), if the employees (E) are registered with the HHCM platform (100).