WO2016000302A1

WO2016000302A1 - Real-time office implementation method, information processing server and system

Info

Publication number: WO2016000302A1
Application number: PCT/CN2014/085056
Authority: WO
Inventors: 冷琦; 钱春晓; 何栩翊
Original assignee: 中兴通讯股份有限公司
Priority date: 2014-06-30
Filing date: 2014-08-22
Publication date: 2016-01-07
Also published as: CN105306336A

Abstract

Provided are a real-time office implementation method and an information processing server and system. The method is applied to the information processing server. The information processing server is connected to a first serving end and a second serving end. The first serving end is connected to a first client. The second serving end is connected to a second client. The method comprises: receiving first office information generated by the first client from the first serving end; establishing and maintaining a mapping relationship between the first serving end and the second serving end based on the first office information; recording the first client and the second client receiving the first office information in the mapping relationship; sending the first office information to the second serving end; the first office information being converted into second office information in the second serving end; and the second office information being pushed to the second client by the second serving end, and being processed by the second client.

Description

Method, information processing server and system for realizing real-time office

The present invention relates to mobile network technologies, and more particularly to a method, an information processing server and a system for real-time office work. Background technique

With the development of wireless broadband access technology and mobile terminal technology, people are eager to easily obtain information and services from the Internet at any time and even in the mobile process, and the mobile Internet has emerged and developed rapidly. The mobile Internet has also had a huge impact on the way the company works. It supports the handling of anything related to the business at any time and any place. Mobile office is the general trend.

The enterprise office server provides a series of convenient and fast tools for handling office work, such as mail system, address book, schedule, etc. Some large companies also offer enterprise customization capabilities for enterprise expansion, such as the Lotus Notes system and Outlook tools.

As an enterprise-level application, the enterprise office server integrates many functions and effectively improves office automation, but it is an intranet tool that does not open up to the outside world.

The problem with the prior art is that the enterprise office server cannot be used if there is a special reason that the company cannot access the Internet, and thus the important office information is missed. Summary of the invention

In order to solve the existing technical problems, embodiments of the present invention provide a method, an information processing server, and a system for realizing real-time office work.

The embodiment of the present invention provides a method for real-time office, which is applied to an information processing server. The information processing server is connected to the first server and the second server, and the first server is connected to the first client, and the second server is connected. Connecting with the second client, the method includes: receiving the first service Establishing, by the first client, the first office information generated by the first client, establishing and maintaining a mapping relationship between the first server and the second server, and recording the first in the mapping relationship a client and a second client that receives the first office information; the first office information is sent to the second server, and the first office information is converted into a second office in the second server Information, the second office information is pushed by the second server to the second client, and processed by the second client.

In the method, when the first server is an enterprise office server, the first client is an enterprise client, and the first office information is an enterprise configuration message or enterprise information, and the second service is The second client information is a voice end configuration message or voice text data; when the first server is a voice mail terminal, the first client is a mobile terminal, and the first office is The information is a voice end configuration message or a voice text data, the second server is an enterprise office server, and the second office information is an enterprise configuration message or enterprise information.

In the method, the sending the first office information to the second server includes: when the first office information is enterprise information, encapsulating the enterprise information into network data according to a network transmission protocol, and sending And when the first office information is voice text data, and the voice text data is encapsulated into network data according to a network transmission protocol, and sent to the enterprise office server.

In the method, the receiving, by the first server, the first office information generated by the first client includes: when the first server is an enterprise office server, whether the scheduled scan currently receives the information from the enterprise office server. The first office information includes: an enterprise client ID, a mobile terminal number, and a receiving mode; when the first server is a voicemail terminal, the timed scanning currently receives the first from the voicemail terminal. The office information, the first office information includes an enterprise client ID, a mobile terminal number, and a receiving manner.

In the method, the mapping relationship between the first server and the second server is established and maintained based on the first office information, including: when parsing the type of the first office information is a configuration message, If the mapping relationship is not found in the information processing server according to the enterprise client ID and the mobile terminal number extracted from the configuration message, the request message is sent to the second server to find the enterprise client ID or the mobile terminal number; When the type of the first office information is a chat message, if the mapping relationship is not found in the information processing server according to the enterprise client ID and the mobile terminal number extracted from the chat message, the request message is sent to the second server for searching. The enterprise client ID or the mobile terminal number; the mapping relationship is generated according to the enterprise client ID, the mobile terminal number, and the receiving manner.

The embodiment of the present invention further provides an information processing server for real-time office, which is connected to the first server and the second server, wherein the first server is connected to the first client, and the second server and the second client are connected. The information processing server includes: a third information storage unit configured to store a mapping relationship, where the first client that generates the first office information and the second client that receives the first office information are recorded in the mapping relationship The third transceiver unit is configured to receive the first office information from the first server, and the network unit is configured to establish and maintain a mapping between the first server and the second server based on the first office information. The third transceiver unit is further configured to send the first office information to the second server, where the first office information is converted into the second office information, where the second office information is The second server is pushed to the second client and processed by the second client.

The first server is an enterprise office server, the first office information is an enterprise configuration message or enterprise information, the second server is a voice mail terminal, and the second office information is a voice end configuration message or The voice data data; or the first server is a voice mail terminal, the first office information is a voice end configuration message or voice text data, the second server is an enterprise office server, and the second office information is It is an enterprise side configuration message or enterprise information.

In the information processing server, the third transceiver unit includes: a timing scanning module configured to periodically scan whether an enterprise configuration message from the enterprise office server or a voice end configuration message from the voice mailbox end is received; the number extraction module, configured Extracting an enterprise client ID for generating enterprise information from the enterprise configuration message and receiving a voice corresponding to the enterprise information a mobile terminal number of the text data, and an enterprise terminal ID for extracting the mobile terminal number for generating the voice text data from the voice end configuration message and the enterprise information corresponding to the voice text data.

The information processing server, the network unit includes: a matching module, configured to determine, according to the enterprise client ID and the mobile terminal number extracted from the enterprise end configuration message or the voice end configuration message, the enterprise recorded in the mapping relationship Client ID and mobile terminal number, as well as corporate office server and voicemail terminal.

The embodiment of the invention further provides a system for real-time office, comprising: an information processing server, a first server, a second server, a first client and a second client; an information processing server and a first server and a The second server is connected to the first server, the second server is connected to the second client, and the second server is connected to the second client. The information processing server is configured to receive the first office information generated by the first client from the first server. Establishing and maintaining a mapping relationship between the first server and the second server based on the first office information, where the first client and the second client receiving the first office information are recorded in the mapping relationship Sending the first office information to the second server, the first office information is converted into the second office information in the second server, and the second office information is pushed by the second server Two clients, and processed by the second client.

The embodiment of the present invention further provides a computer readable storage medium, the storage medium comprising a set of computer executable instructions, the instructions being used to implement the real-time office method according to the embodiment of the present invention.

The beneficial effects of the above technical solution of the present invention are as follows: The voice mail terminal and the enterprise office server are two independent entities, and the two are combined to utilize the customized function provided by the enterprise office server to effectively serve the enterprise office server. It is integrated with the voice mail terminal to achieve the purpose of real-time communication office, support the diversification and real-time of the office mode, and improve the office efficiency. DRAWINGS

Figure 1 is a schematic diagram showing the structure of an enterprise office server;

Figure 2 is a schematic diagram showing the structure of the voice mail terminal;

FIG. 3 is a schematic flowchart showing a method for realizing real-time office;

Figure 4 is a schematic diagram showing the architecture of the enterprise office server, the information processing server, and the voice mail terminal;

Figure 5 is a flow chart showing the message sent by the enterprise office server to the voice mail terminal;

6 is a flow chart showing a message sent by a mobile terminal to a corporate office server through a voicemail terminal;

Figure 7 is a flow chart showing the structure of the information processing server provided by the enterprise office server to the voice mail terminal; Figure 8 is a schematic diagram showing the structure of the information processing server according to the embodiment of the present invention; Schematic diagram of the system structure of real-time office. detailed description

The technical problems, the technical solutions, and the advantages of the present invention will become more apparent from the following detailed description.

As shown in FIG. 1, the enterprise office server 1 includes a first messaging unit 11, an enterprise processing unit 12, and a first storage unit 13. The enterprise processing unit 12 maintains the data such as the enterprise address book and the enterprise organization structure, sends the priority of the enterprise information, and the like, and sends the enterprise information to the first messaging unit 11 according to the configured policy, and receives the feedback from the first messaging unit 11. Responsive and logical processing, performing information synchronization, maintenance and synchronization of enterprise information on the enterprise office server 1; and maintaining personal information such as private address book and schedule reminder of the enterprise employee, and personal information in the enterprise is also a kind of enterprise information.

It should be noted that the first messaging unit 11, the enterprise processing unit 12 and the first storage unit 13 may be configured by a central processing unit (CPU) of the enterprise office server 1, and a microprocessor (MPU, Micro). Processing Unit), digital signal processing (DSP, Digital Signal Processor) or programmable logic array (FPGA, Field - Programmable Gate Array) implementation.

As shown in FIG. 2, the voice mail terminal 2 implements the basic function of the voice mail box, and the voice mail box is a wireless communication value-added service. When the mobile terminal 5 is turned off, not in the service area or inconvenient to answer, the caller can make a message, the user The mobile terminal 5 can be set as needed to transfer the incoming call to the user's voice mailbox when the user is off, when no one answers, or when busy, and listen to the message at any time when convenient; or set all incoming calls unconditionally by setting Go to your voicemail. With the development of speech recognition technology, voice mail also has the function of converting telephone messages into text. The voicemail terminal 2 includes a voice mail server 21 (VMS) and a second messaging unit 22. The VMS 21 includes a service processing unit 211, a media server unit 212, a voice mail unit 213, a voice text processing unit 214, and a second storage unit 215. The VMS 21 is configured to convert the received enterprise information into voice or text for the mobile terminal 5. The voicemail terminal 2 displays the information processed by the VMS 21 in a text format or a voice format.

It should be noted that the foregoing second messaging unit 22, VMS 21 (including the service processing unit 211, the media server unit 212, the voice mail unit 213, the voice text processing unit 214, and the second storage unit 215) may be provided by the voice mail terminal 2 CPU, MPU, DSP, FPGA implementation.

The voicemail terminal 2 and the enterprise office server 1 are independent of each other. In the case of a network, the mobile terminal 5 can send and receive messages from the voicemail terminal 2 anytime and anywhere, and the real-time communication function provided by the voicemail terminal 2 is popular in real time. Communication tools are equivalent, and non-intelligent machines can communicate in real time and can be independent of data traffic. Enterprise Office Server 1 As an enterprise-level application, it integrates many functions and effectively improves office automation. Therefore, in the embodiment of the present invention, the external interface of the enterprise office server 1 is used to interface with the voice mail terminal 2, and a new real-time communication system is established.

An embodiment of the present invention provides a method for realizing real-time office. As shown in FIG. 3, the method is applied to an information processing server, and the information processing server is connected to the first server and the second server. The server is connected to the first client, and the second server is connected to the second client. The method includes: Step 301: Receive first office information generated by the first client from the first server, based on the first office The information establishes and maintains a mapping relationship between the first server and the second server, and records the first client and the second client that receives the first office information in the mapping relationship;

Step 302: Send the first office information to the second server according to the mapping relationship, where the first office information is converted into second office information in the second server, and the second office information is The second server is pushed to the second client and processed by the second client.

With the technology provided by the application, the voicemail terminal 2 and the enterprise office server 1 are two independent entities, and the two are combined to utilize the customized functions provided by the enterprise office server 1 to effectively integrate the enterprise office server 1 and The voice mail terminal 2 is fused to achieve the purpose of real-time communication office, and supports the diversification and real-time of the office mode, thereby improving office efficiency.

In the embodiment of the present invention, the information sent by the first server is the first office information, and the information sent by the second server is the second office information.

Regardless of the first office information or the second office information, both configuration messages and chat messages are included. The configuration message further includes: a mobile terminal number, an enterprise client ID, and a message receiving manner; to distinguish the source of the chat message, the chat message is divided into enterprise information and voice text data, and, in order to distinguish the source of the configuration message, the enterprise The configuration message generated and sent by the client is called the enterprise configuration message. The configuration message generated and sent by the mobile terminal is called the voice end configuration message. In the actual application, the voice mail terminal 2 and the enterprise office server 1 should also be configured to generate and send configuration messages, which belong to the voice end configuration message and the enterprise side configuration message respectively. Enterprise information and voice text data include data in both voice and text formats.

As shown in FIG. 4, the information processing server 3 is connected with the voice mail terminal 2 and the enterprise office server 1 to form an overall architecture, and is added or improved in the enterprise office server 1, the voice mail terminal 2, and the information processing server 3. The function.

In the enterprise office server 1, the first messaging unit 11 and the enterprise processing unit 12, A storage unit 13 is connected. In a preferred embodiment, the enterprise processing unit 12 configures a sending and receiving policy of the enterprise information. The first messaging unit 11 is configured to interact with the information processing server 3 and the enterprise client 4, and perform a scheduled scanning task according to the sending and receiving policy. , send and receive configuration messages, chat messages, and other data.

The voicemail terminal 2 supports receiving and sending configuration messages, chat messages and other data anytime and anywhere, and combines it with the enterprise office server 1, which makes the enterprise office diversified and conforms to the mobile office trend.

In the information processing server 3, the third storage unit 31 is connected to the third messaging unit 32 and the network (WEB) unit 33. The information processing server 3 is connected to the first message transceiving unit 11 of the enterprise office server 1 and the second message transceiving unit 22 of the voice mail terminal 2. The information processing server 3 can integrate the advantages of the enterprise office server 1 and the voice mail terminal 2, maximize the use of various information, better adapt to the needs of the market for different applications, and improve user satisfaction and market competitiveness. .

In a preferred embodiment, when the first server is the enterprise office server 1, the first client is the enterprise client 4, and the first office information is an enterprise configuration message or enterprise information. The second server is the voicemail terminal 2, and the second office information is a voice end configuration message or voice text data;

When the first server is the voice mail terminal 2, the first client is the mobile terminal 5, the first office information is a voice end configuration message or voice text data, and the second server is a corporate office. The server 1 is the enterprise side configuration message or the enterprise information.

The enterprise side configuration message and the enterprise information are generated on the enterprise client connected to the enterprise office server 1, and the voice end configuration message and the voice text data are generated on the mobile terminal connected to the voice mail terminal 2. Both the enterprise office server 1 and the voicemail terminal 2 support format conversion between enterprise information/voice text data, and the format conversion functions are respectively implemented by respective messaging units.

In a preferred embodiment, the first office information is sent to the second server package Includes:

When the first office information is enterprise information, the enterprise information is encapsulated into network data according to a network transmission protocol, and sent to the voice mail terminal 2;

When the first office information is voice text data, the voice text data is encapsulated into network data according to a network transmission protocol, and sent to the enterprise office server 1.

The message format between the three systems is specified as the http format, and the first messaging unit of the enterprise office server 1 converts the enterprise information into the http format message and sends it to the information processing server 3; the second message transmission and reception of the voice mail terminal 2 The unit 22 converts the voice text data into an http format message and sends it to the information processing server 3; the information processing server 3 receives the http format message at both ends, and parses the http format message, that is, whether the type of the parsed message is a configuration message or a chat message.

The third storage unit 31 in the information processing server 3 is configured to store and provide data information, and mainly stores mapping relationships. The third messaging unit 32 transmits the received voice text data from the voice mail terminal 2 and the enterprise information sent by the enterprise office server 1 to the other party in real time through a mapping relationship. Further, since the function of the information processing server 3 is expandable, the third storage unit 31 also stores other auxiliary information necessary for maintaining the management mapping relationship.

The WEB unit 33 manages the mapping relationship between the voicemail terminal 2 and the enterprise office server 1, and the manner of displaying the voice text data and the enterprise information; and supports the function extension, and the extended functions include adding new mapping relationships and importing mapping relationships in batches.

In a preferred embodiment, receiving the first office information generated by the first client from the first server includes:

When the first server is the enterprise office server 1, the timed scan currently receives the first office information from the enterprise office server 1, and the first office information includes the enterprise client ID, the mobile terminal number, and Receiving method

When the first server is the voicemail terminal 2, the scheduled scan currently receives the first office information from the voicemail terminal 2, where the first office information includes the enterprise client ID, the mobile terminal number, and the receiving mode. . The first office information is an enterprise configuration message or enterprise information, and the enterprise terminal configuration message or the enterprise information may include an enterprise client ID for generating enterprise information and a mobile terminal number for receiving voice text data corresponding to the enterprise information; The information is a voice end configuration message or a voice text data, and the voice end configuration message or the voice text data may include a mobile terminal number for generating voice text data and an enterprise client ID for receiving enterprise information corresponding to the voice text data.

The enterprise client ID, the mobile terminal number, and the receiving manner recorded in the mapping relationship are determined according to the extracted enterprise client ID and the mobile terminal number. Since the enterprise office server 1 and the voice mail terminal 2 are directly connected to the information processing server 3, instead of the enterprise client 4 and the mobile terminal 5, the information recorded in the mapping relationship can also reflect the enterprise office server 1, and the information processing This relationship between the server 3 and the voicemail terminal 2. The enterprise client terminal 1 and the voicemail terminal 2 connected to the enterprise client and the mobile terminal can be directly obtained from the enterprise client ID and the mobile terminal number, and different enterprise client IDs and mobile terminal numbers can be recorded in the mapping relationship. Corporate office server 1 and voicemail terminal 2. For the process, in a preferred embodiment, the mapping relationship between the first server and the second server is established and maintained based on the first office information, including:

When the type of the first office information is a configuration message, if the mapping relationship is not found in the information processing server according to the enterprise client ID and the mobile terminal number extracted from the configuration message, the request message is sent to the second service. Searching for the enterprise client ID or the mobile terminal number; when parsing the type of the first office information is a chat message, if the enterprise client ID and the mobile terminal number extracted from the chat message are found, the information processing server 3 does not search for To the mapping relationship, the request message is sent to the second server to find the enterprise client ID or the mobile terminal number; and the mapping relationship is generated according to the enterprise client ID, the mobile terminal number, and the receiving manner. If the information processing server 3 parses that the message is a configuration message, firstly, the local search for the mapping relationship exists. If not, the request message is sent to the enterprise office server 1 or the voice mail terminal 2 to the peer system to find out whether the terminal number exists. If the information processing server 3 resolves to the message It is a chat message. It also finds whether the mapping relationship exists. If it does not exist, it sends a request message to the enterprise office server 1 or the voice mail terminal 2 to the peer system to find out whether the terminal number exists. After receiving the feedback message, the information processing server 3 continues to send the chat message to the enterprise office server 1 or the voice mail terminal 2 if there is feedback. If there is no feedback, send a message to the corporate office server 1 or voicemail terminal 2, and the notification does not exist.

In an application scenario, in the process of establishing and maintaining a mapping relationship between the first server and the second server based on the first office information, the office client 4 is configured according to the received office information being a configuration message. In the enterprise side configuration message, the user is a user of the voice mail terminal 2, and the user may be a specific mobile terminal 5. After receiving the enterprise configuration message, the information processing server 3 determines that the mobile terminal 5 is configured successfully. And the configuration relationship represented by the enterprise side configuration message is written into the third storage unit 31 of the information processing server 3, and the configuration relationship is equivalent to one record in the mapping relationship;

The user of the mobile terminal 5 can set the receiver as the user of the enterprise office server 1 in the voice terminal configuration message, and the user can be a specific office client 4. After receiving the voice end configuration message, the information processing server 3 determines that the user When the user of the enterprise office server 1 exists, the configuration is successful, and the configuration relationship displayed by the voice end configuration message is written into the third storage unit of the information processing server 3, and the configuration relationship is equivalent to one record in the mapping relationship;

The office client 4 sends the real-time enterprise information to the voicemail terminal 2 via the configuration relationship in the enterprise office server 1 and the information processing server 3, wherein the first messaging unit in the enterprise office server 1 periodically queries the current message. Is there any enterprise information from the office client 4 that needs to be sent;

The mobile terminal 5 can also send real-time voice text data to the office client 4 via the voice mail terminal 2 and the configuration relationship in the information processing server, wherein the second messaging unit in the voice mail terminal 2 periodically queries whether the current message is currently There is voice text data from the mobile terminal 5 that needs to be transmitted.

An embodiment of the present invention provides an information processing server 3 for real-time office, as shown in FIG. The first server is connected to the first server, and the second server is connected to the second client. The information processing server 3 includes:

The third storage unit 31 is configured to store a mapping relationship, where the first client that generates the first office information and the second client that receives the first office information are recorded in the mapping relationship; 32, configured to receive the first office information from the first server;

The network unit 33 is configured to establish and maintain a mapping relationship between the first server and the second server based on the first office information.

The third messaging unit 32 is further configured to send the first office information to the second server, where the first office information is converted into the second office information, where the second office information is The second server is pushed to the second client and processed by the second client.

The information processing server 3 is connected to the voice mail terminal 2 and the corporate office server 1, and includes a third messaging unit 32, a third storage unit 31, and a WEB unit 33. It is used to establish, maintain and manage the mapping relationship between voicemail terminal 2 and enterprise office server 1, and to transfer office information in real time between voicemail terminal 2 and enterprise office server 1.

In a preferred embodiment, the first server is the enterprise office server 1, the first office information is an enterprise configuration message or enterprise information, and the second server is a voicemail terminal 2, where the The second office information is a voice end configuration message or voice text data; or

The first server is the voice mail terminal 2, the first office information is a voice end configuration message or voice text data, the second server is the enterprise office server 1, and the second office information is the enterprise end. Configure messages or corporate information.

In a preferred embodiment, the third messaging unit 32 includes:

The timing scanning module 321 is configured to periodically scan whether an enterprise configuration message from the enterprise office server 1 or a voice end configuration message from the voice mail terminal 2 is currently received;

The number extraction module 322 is configured to extract, from the enterprise configuration message, an enterprise client ID that generates enterprise information and a mobile terminal number that receives voice text data corresponding to the enterprise information, And extracting, from the voice end configuration message, a mobile terminal number for generating voice text data and an enterprise client ID for receiving enterprise information corresponding to the voice text data.

In a preferred embodiment, network element 33 includes:

The matching module 331 is configured to determine, according to the enterprise client ID and the mobile terminal number extracted from the enterprise end configuration message or the voice end configuration message, the enterprise client ID and the mobile terminal number recorded in the mapping relationship, and the enterprise Office server 1 and voicemail terminal 2.

It should be noted that the third messaging unit 32 (including the timing scanning module 321, the number extraction module 322), the third storage unit 31, and the WEB unit 33 (including the matching module 331) may be configured by the CPU and MPU of the information processing server 3. , DSP, FPGA implementation.

The enterprise office server 1 is deployed on the enterprise server, and is connected to the information processing server 3, and is responsible for the maintenance and storage of the enterprise information; the enterprise office server 1 can transmit the information to the voicemail terminal 2 in real time through the information processing server 3, or Receive information from voicemail end 2 in real time.

The enterprise office server 1 is connected to the enterprise client 4.

The voice mail terminal 2 is connected to the information processing server 3, and is responsible for completing the basic functions of the voice mail, receiving and transmitting the voice message to the mobile terminal 5. Through the information processing server 3, the voice mail terminal 2 transmits the voice text data to the enterprise office server in real time. 1. It can also receive enterprise information from the enterprise office server 1 in real time.

The embodiment of the present invention provides a system for real-time office, as shown in FIG. 9, including: an information processing server 3, a first server, a second server, a first client, and a second client; and an information processing server Connecting with the first server and the second server, the first server is connected to the first client, and the second server is connected to the second client;

The information processing server 3 is configured to receive the first office information generated by the first client from the first server, and establish and maintain a mapping relationship between the first server and the second server based on the first office information, Recording, in the mapping relationship, a first client and a second client receiving the first office information; Transmitting the first office information to the second server, where the first office information is converted into the second office information, and the second office information is pushed by the second server to the second server Client, and processed by the second client.

In a preferred embodiment, the third messaging unit 32 of the information processing server 3 comprises: a timing scanning module 321 configured to periodically scan whether an enterprise configuration message from the enterprise office server 1 is currently received or from the voicemail terminal 2 Voice side configuration message;

The number extraction module 322 is configured to extract, from the enterprise configuration message, an enterprise client ID that generates enterprise information, and a mobile terminal number that receives voice text data corresponding to the enterprise information, and extracts from the voice end configuration message. A mobile terminal number that generates voice text data and an enterprise client ID that receives enterprise information corresponding to the voice text data.

The office client 4 can configure the recipient of the enterprise information to be the mobile terminal 5 as the voicemail user, and send it to the voicemail terminal 2 through the information processing server 3. When the enterprise information arrives at the information processing server 3, the information processing server 3 determines that the When the voice mailbox user exists, the configuration is successful, and the configuration relationship is written in the information processing server 3;

The mobile terminal 5 can configure the user who is the enterprise office server 1 to send the voice end configuration message to the enterprise office server 1 through the information processing server 3, and determine that the enterprise client 4 as the user of the enterprise office server 1 exists. , the configuration is successful, and the configuration relationship is written into the information processing server 3;

The enterprise client 4 transmits a real-time message to the voicemail terminal 2 through the timed task function of the first messaging unit 11 and the configuration relationship in the information processing server 3.

In an application scenario, the enterprise office server 1 sends a configuration message to the voicemail terminal 2, and the process of establishing a mapping relationship is as shown in FIG. 5, including:

Step 501, the office client 4 sets the mobile terminal number of the voicemail terminal 2 in the enterprise information. Code, message receiving method. The receiving number will be received, and the message receiving mode will be saved to the first storage unit of the enterprise office server 14.

Step 502: The first messaging unit 11 of the enterprise office server 1 periodically scans the task, and assembles the corresponding task data into a configuration message according to an agreed protocol, such as the http protocol, and sends the configuration message to the information processing server 3.

Step 503: After receiving the configuration message, the third message transceiving unit 32 of the information processing server 3 parses the message type as a configuration message or a chat message. Here, the parsed message type should be a configuration message, and the third storage unit 31 is queried for office. Whether the configuration relationship between the client 4 and the mobile terminal number exists. If not, the configuration message is forwarded to the voicemail terminal 2, and the process proceeds to step 504. If yes, the success message is returned to the enterprise office server 1, and the success message is finally returned. Office client 4.

Step 504, after the second messaging unit 22 of the voicemail terminal 2 receives the configuration message, the message type of the parsing message is a configuration message, and the mobile terminal number of the second storage unit 215 is queried according to the parsed mobile terminal number. If there is a return error message 505, if there is no return error message, the error message is finally returned to the office client 4.

Step 505, the second messaging unit 22 of the voicemail terminal 2 sends a success response to the information processing server 3, and the third messaging unit 32 of the information processing server 3 receives the successful response, and then receives the office client 4 and the mobile terminal 5. The mapping relationship of the numbers and the manner in which the messages are received are written to the third storage unit 31, wherein the message receiving manner includes text or voice, and the configuration is successful.

In an application scenario, the mobile terminal 5 sends a configuration message to the enterprise office server 1 through the voicemail terminal 2, and the process of establishing a mapping relationship is as shown in FIG. 6, which includes:

Step 601, the mobile terminal 5 sets the ID number and the message receiving mode of the office client 4 of the enterprise office server 1 through the voice mail terminal 2, and saves the ID number and the message receiving mode data to the second storage unit 215, wherein the message The receiving method includes voice or text.

Step 602, the second messaging unit 22 of the voicemail terminal 2 periodically scans to the second storage. The sending task is stored in the unit 215, and the corresponding task is assembled into a voice end configuration message according to an agreed protocol, such as the http protocol, and sent to the information processing server 3.

Step 603: After receiving the configuration message, the third message transceiving unit 32 of the information processing server 3 parses the message type as a configuration message or a chat message. Here, the parsed message type should be a configuration message, and the third storage unit 31 is queried for the office. Whether the configuration relationship between the client 4 and the mobile terminal 5 exists. If there is no configuration relationship, the configuration message is forwarded to the enterprise office server 1 and the process proceeds to step 604. If yes, a success message is returned to the voicemail terminal 2, and finally returns to The mobile terminal step 604, after receiving the configuration message, the first message transceiving unit 11 of the enterprise office server 1 parses the message type of the message as a configuration message, and queries whether the first storage unit 13 exists according to the parsed ID number of the office client. If the ID number of the office client is changed to step 605, if there is no return error message, the error message is finally sent to the mobile terminal 5.

Step 605, the first messaging unit 11 sends a success response to the information processing server 3. When the third messaging unit 32 of the information processing server 3 receives the successful response, the mapping relationship between the ID number of the mobile terminal 5 and the enterprise office client and their The message receiving manner is written to the third storage unit 31, and the configuration is successful. The message receiving manner includes text or voice.

In an application scenario, the process in which the office client 4 sends a chat message to the voicemail terminal 2 through the enterprise office server 1 is as shown in FIG. 7, and includes:

Step 701: The enterprise office server 1 selects the configured voicemail terminal 2 number, and sends a chat message to the voicemail terminal 2 number, and the chat message generated by the office client 4 is actually enterprise information.

Step 702: The first messaging unit 11 of the enterprise office server 1 encapsulates the chat message according to the agreed protocol, and sends the encapsulated chat message to the information processing server 3. The predetermined protocol may be the http protocol.

Step 703: After receiving the chat message, the third messaging unit 32 of the information processing server 3 parses the type of the message as a configuration message or a chat message, because the enterprise information is a specific chat. Day message, so here should be a chat message.

Step 704, the third storage unit 31 is queried whether the configuration relationship between the office client 4 and the mobile terminal 5 exists. If there is a step 705, if there is no return error message.

Step 705: The third messaging unit 32 of the information processing server 3 converts the chat message to the voicemail terminal 2 according to the agreed protocol, and the agreed protocol may be the http protocol.

Step 706: After receiving the chat message, the second messaging unit 22 of the voicemail terminal 2 parses according to the agreed protocol, processes the voice text data required by the VMS, and finally transmits it to the mobile terminal 5 by the VMS.

Step 707, the mobile terminal 5 receives the voice text data, views the text or listens to the voice. Similarly, the voicemail terminal 2 can send voice text data to the enterprise office server 1 in the manner of step 701 to step 707, thereby performing real-time communication between the two parties. By integrating the voicemail terminal 2 with the functions of the enterprise office server 1, real-time communication can be realized between the enterprise office server 1 and the voice mailbox terminal 2.

The advantages of using this solution are: Applying the convenience of receiving and sending information anywhere and anytime to the enterprise office server 1 can effectively integrate the advantages of both, making the office diversified and improving office efficiency. , better adapt to the market needs for different applications, adapt to the mobile office trend, improve user satisfaction and market competitiveness.

The embodiment of the invention further provides a computer readable storage medium, the storage medium comprising a set of computer executable instructions, the instructions being used to execute a method for realizing real time office.

Those skilled in the art will appreciate that embodiments of the present invention can be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of a hardware embodiment, a software embodiment, or an embodiment of a combination of software and hardware. Moreover, the invention can be embodied in the form of a computer program product embodied on one or more computer usable storage media (including but not limited to disk storage and optical storage, etc.) including computer usable program code.

The present invention has been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (system), and computer program products according to embodiments of the invention. It should be understood that the flow can be implemented by computer program instructions Each of the processes and/or blocks in the figures and/or block diagrams, and combinations of the flows and/or blocks in the flowcharts and/or block diagrams. These computer program instructions can be provided to a general purpose computer, a special purpose computer, an embedded processor or other programmable data processing device processor to produce a machine such that a flow or a block diagram of a flow or a block diagram or A device that has multiple functions specified in the box.

The computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device. The apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.

These computer program instructions can also be loaded onto a computer or other programmable data processing device such that a series of operational steps are performed on a computer or other programmable device to produce computer-implemented processing for execution on a computer or other programmable device. The instructions provide steps for implementing the functions specified in one or more of the flow or in a block or blocks of a flow diagram.

The above is a preferred embodiment of the present invention, and it should be noted that those skilled in the art can also make several improvements and retouchings without departing from the principles of the present invention. It should be considered as the scope of protection of the present invention.

Claims

Claim

A method for real-time office, which is applied to an information processing server, wherein the information processing server is connected to a first server and a second server, the first server is connected to the first client, and the second server is connected to the first server. Two client connections, the method includes:

Receiving first office information generated by the first client from the first server, establishing and maintaining a mapping relationship between the first server and the second server based on the first office information, and in the mapping relationship Recording the first client and the second client receiving the first office information;

Transmitting the first office information to the second server according to the mapping relationship, the first office information is converted into second office information in the second server, and the second office information is used by the second service The terminal is pushed to the second client and processed by the second client.

2. The method according to claim 1, wherein

When the first server is an enterprise office server, the first client is an enterprise client, the first office information is an enterprise configuration message or enterprise information, and the second server is a voicemail terminal. The second office information is a voice end configuration message or voice text data;

When the first server is a voice mail terminal, the first client is a mobile terminal, the first office information is a voice end configuration message or voice text data, and the second server is an enterprise office server. The second office information is an enterprise configuration message or enterprise information.

The method of claim 2, wherein the sending the first office information to the second server comprises:

When the first office information is enterprise information, the enterprise information is encapsulated into network data according to a network transmission protocol, and sent to the voice mail terminal;

When the first office information is voice text data, the voice text data is followed. The network transport protocol is encapsulated into network data and sent to the enterprise office server.

4. The method according to claim 1, wherein receiving the first office information generated by the first client from the first server comprises:

When the first server is the enterprise office server, the timed scan currently receives the first office information from the enterprise office server, where the first office information includes the enterprise client ID, the mobile terminal number, and the receiving mode;

When the first server is the voicemail terminal, the scheduled scan currently receives the first office information from the voicemail terminal, where the first office information includes the enterprise client ID, the mobile terminal number, and the receiving mode.

The method according to claim 4, wherein the establishing and maintaining the mapping relationship between the first server and the second server based on the first office information comprises:

When the type of the first office information is a configuration message, if the mapping relationship is not found in the information processing server according to the enterprise client ID and the mobile terminal number extracted from the configuration message, the request message is sent to the second service. Find the enterprise client ID or mobile terminal number;

When the type of the first office information is a chat message, if the mapping relationship is not found in the information processing server according to the enterprise client ID and the mobile terminal number extracted from the chat message, the request message is sent to the second service. Find the enterprise client ID or mobile terminal number;

The mapping relationship is generated according to the enterprise client ID, the mobile terminal number, and the receiving manner.

6. An information processing server for real-time office connection, which is connected to the first server and the second server, wherein the first server is connected to the first client, and the second server is connected to the second client, and information processing is performed. The server includes:

a third information storage unit configured to store a mapping relationship, where the first client that generates the first office information and the second that receives the first office information are recorded in the mapping relationship Client

The third transceiver unit is configured to receive the first office information from the first server; the network unit is configured to establish and maintain a mapping relationship between the first server and the second server based on the first office information;

The third transceiver unit is further configured to send the first office information to the second server according to the mapping relationship, where the first office information is converted into the second office information in the second server, the second office information Pushed by the second server to the second client and processed by the second client.

7. The information processing server according to claim 6, wherein:

The first server is an enterprise office server, the first office information is an enterprise configuration message or enterprise information, the second server is a voice mail terminal, and the second office information is a voice end configuration message or Voice text data; or

The first server is a voice mail terminal, the first office information is a voice end configuration message or voice text data, the second server is an enterprise office server, and the second office information is an enterprise configuration message. Or corporate information.

The information processing server according to claim 7, wherein the third transceiver unit comprises:

The timed scanning module is configured to periodically scan whether an enterprise configuration message from the enterprise office server or a voice end configuration message from the voice mail terminal is received.

The number extraction module is configured to extract, from the enterprise configuration message, an enterprise client ID that generates enterprise information, and a mobile terminal number that receives voice text data corresponding to the enterprise information, and extract and generate the voice terminal configuration message from the voice terminal configuration message. The mobile terminal number of the voice text data and the enterprise client ID of the enterprise information corresponding to the voice text data.

9. The information processing server according to claim 7, wherein the network unit comprises:

a matching module, configured to configure a message according to the configuration message or the voice end from the enterprise end And extracting the enterprise client ID and the mobile terminal number, determining the enterprise client ID and the mobile terminal number recorded in the mapping relationship, and the enterprise office server and the voice mail terminal.

A system for real-time office, comprising: an information processing server, a first server, a second server, a first client and a second client; and the information processing server is connected to the first server and the second server The first server is connected to the first client, and the second server is connected to the second client.

The information processing server is configured to receive the first office information generated by the first client from the first server, establish and maintain a mapping relationship between the first server and the second server, and Recording, in the mapping relationship, a first client and a second client receiving the first office information;

Transmitting the first office information to the second server, where the first office information is converted into the second office information, and the second office information is pushed by the second server to the second server Client, and processed by the second client.

A computer readable storage medium, the storage medium comprising a set of computer executable instructions for performing the method of realizing real time office according to any one of claims 1 to 5.