WO2015089790A1

WO2015089790A1 - Service processing method, apparatus, and system

Info

Publication number: WO2015089790A1
Application number: PCT/CN2013/089965
Authority: WO
Inventors: 朱晓荣; 时洪露; 朱洪波; 邢平平
Original assignee: 华为技术有限公司
Priority date: 2013-12-19
Filing date: 2013-12-19
Publication date: 2015-06-25
Also published as: CN105052165A; CN105052165B

Abstract

Embodiments of the present invention relates to the technical field of networks. Provided are a service processing method, apparatus, and system. The method comprises: receiving a user identity-based specified processing request of a first terminal, the specified processing request being used for requesting continuing to process an interrupted service; obtaining interruption point information corresponding to the user identity; and sending service data determined according to the interruption point information to the first terminal, so that the first terminal continues to process the service. In the present invention, in a case in which a second terminal has interrupted a service, when a request of a first terminal for continuing to process the service is received, interruption point information of the service is obtained, so that the first terminal can continue to process the service, and the service does not need to be processed from the beginning, the service is migrated between different terminals, the continuity of service processing is ensured, and the operations are simple and convenient, thereby reducing time consumption.

Description

Business processing method, device and system

The present invention relates to the field of network technologies, and in particular, to a service processing method, apparatus, and system. Background technique

With the popularity of smart terminals, a user may have multiple terminals capable of handling services, such as mobile phones, tablets, and the like. When the user wants to switch the terminal due to location change, power exhaustion, or network status change during the process of using one terminal to process the service, the other terminal may continue to process the service.

Taking video as an example, the user uses the mobile phone to watch the video outdoors, and closes the video during the viewing. When the user returns home and wants to use the computer to continue watching the video, the video can be queried on the computer, and the video progress bar is dragged first. Find the time point you last watched outdoors, and continue watching from that point in time.

However, when the user switches the terminal and wants to continue watching the video, the user needs to manually query the video and find the time point of the last viewing to realize the continuous broadcast, which is cumbersome and time consuming. Summary of the invention

In order to solve the problem that the manual query is required to implement the continuous broadcast, which is cumbersome and time consuming, the embodiment of the present invention provides a service processing method, apparatus and system. The technical solution is as follows:

In a first aspect, a service processing method is provided, where the method includes:

Receiving, by the first terminal, a specified processing request based on the user identifier, where the specified processing request is used to request to continue processing the interrupted service;

Obtaining breakpoint information corresponding to the user identifier, where the breakpoint information is used to indicate a processing progress of the service, and the breakpoint information is interrupted by a second terminal that processes the service based on the user identifier Determined at the time of business;

Transmitting the service data determined according to the breakpoint information to the first terminal, so that the first terminal continues to process the service.

With reference to the first aspect, in a first possible implementation manner of the first aspect, before the acquiring the breakpoint information corresponding to the user identifier, the method further includes:

Receiving, by the second terminal, an interrupt service request based on the user identifier, where the interrupt service request carries the breakpoint information; and/or,

Receiving, by the second terminal, an interrupt service request based on the user identifier, and generating the breakpoint information according to a current processing progress of the service;

Corresponding to saving the user identifier and the breakpoint information.

With reference to the first aspect, in a second possible implementation manner of the first aspect, the service data that is determined according to the breakpoint information is sent to the first terminal, so that the first terminal continues to process the service, including:

Obtaining, according to the breakpoint information, service data starting from the breakpoint information, and sending, to the first terminal, service data starting from the breakpoint information, so that the first terminal is configured according to the The business data whose point information is the starting point continues to process the service; or,

Sending the breakpoint information and the service data to the first terminal, so that the first terminal starts to process the service according to the service data by using the breakpoint information as a starting point.

With reference to the first aspect, in a third possible implementation manner of the first aspect, the method further includes: acquiring context information of the first terminal;

And analyzing the context information to obtain decision information, where the decision information includes data format information;

And transmitting, according to the decision information, the step of transmitting the service data determined according to the breakpoint information to the first terminal.

With reference to the third possible implementation manner of the first aspect, in a fourth possible implementation manner of the first aspect, the service is to play a multimedia file, and according to the determining information, performing the sending to the first terminal The step of sending the service data determined according to the breakpoint information includes:

Determining whether there is a multimedia file matching the data format information in the multimedia file of the service;

And when there is a multimedia file matching the data format information, performing a step of transmitting, to the first terminal, a multimedia file data stream determined according to the breakpoint information; or

When there is no multimedia file matching the data format information, the multimedia file of the service is transcoded according to the data format information, so that the transcoded multimedia file matches the data format information, and the execution is performed. And the step of the first terminal transmitting the transcoded multimedia file data stream determined according to the breakpoint information.

In combination with any of the foregoing possible implementation manners, the context information includes at least one of terminal context information, including a terminal type, a screen resolution, a processor class, or a storage capacity, where the network includes The context information includes the network connection method, transmission quality, transmission bandwidth, or network rate. In a second aspect, a service processing apparatus is provided, where the apparatus includes:

a request request receiving module, configured to receive a specified processing request of the first terminal based on the user identifier, where the specified processing request is used to request to continue processing the interrupted service;

a breakpoint obtaining module, configured to acquire breakpoint information corresponding to the user identifier, where the breakpoint information is used to indicate a processing progress of the service, and the breakpoint information is processed by a second service based on the user identifier The terminal determines when the service is interrupted;

And a breakpoint sending module, configured to send the service data determined according to the breakpoint information to the first terminal, so that the first terminal continues to process the service.

With reference to the second aspect, in a first possible implementation manner of the second aspect, the device further includes: an interrupt request receiving module, configured to receive, by the second terminal, an interrupt service request based on the user identifier, the interrupt The service request carries the breakpoint information; and/or,

a breakpoint generating module, configured to receive the interrupt service of the second terminal based on the user identifier Obtaining, according to the processing progress of the current business, generating the breakpoint information;

And a saving module, configured to save the user identifier and the breakpoint information correspondingly.

With reference to the second aspect, in a second possible implementation manner of the second aspect, the breakpoint sending module includes:

a first breakpoint sending unit, configured to acquire, according to the breakpoint information, service data starting from the breakpoint information, and send, to the first terminal, service data starting from the breakpoint information, so that The first terminal continues to process the service according to the service data whose breakpoint information is the starting point; or the second breakpoint sending unit is configured to send the breakpoint information and the service to the first terminal And causing the first terminal to continue processing the service according to the service data, starting from the breakpoint information.

With reference to the second aspect, in a third possible implementation manner of the second aspect, the device further includes: a context acquiring module, configured to acquire context information of the first terminal;

An analysis module, configured to analyze the context information to obtain decision information, where the decision information includes data format information;

a decision module, configured to perform, according to the decision information, a step of transmitting, to the first terminal, service data determined according to the breakpoint information.

With reference to the third possible implementation of the second aspect, in a fourth possible implementation manner of the second aspect, the service is to play a multimedia file, and the determining module includes:

a determining unit, configured to determine whether a multimedia file matching the data format information exists in the multimedia file of the service;

a first matching unit, configured to: when a multimedia file matching the data format information exists, perform a step of transmitting a multimedia file data stream determined according to the breakpoint information to the first terminal; or, a second matching unit And, when there is no multimedia file matching the data format information, transcoding the multimedia file of the service according to the data format information, so that the transcoded multimedia file matches the data format information And performing the step of transmitting, to the first terminal, the transcoded multimedia file data stream determined according to the breakpoint information. In combination with any of the foregoing possible implementation manners, the context information includes at least one of terminal context information, including a terminal type, a screen resolution, a processor class, or a storage capacity, where the network includes The context information includes the network connection method, transmission quality, transmission bandwidth, or network rate. In a third aspect, a service processing system is provided, where the system includes: a context server, a decision server, and a media server,

The context server is configured to receive a specified processing request of the first terminal based on the user identifier, where the specified processing request is used to request to continue processing the interrupted service; and obtain breakpoint information corresponding to the user identifier, where the breakpoint information is used by Determining the processing progress of the service, and the breakpoint information is determined by the second terminal that processes the service based on the user identifier when the service is interrupted; the server is configured to obtain the disconnection according to the breakpoint information The point information is the service data of the starting point, and the service data with the breakpoint information as a starting point is sent to the first terminal, so that the first terminal continues to process the service according to the service data with the breakpoint information as a starting point. ; or,

The context server is further configured to send the breakpoint information to the first terminal, where the media server is configured to send the service data to the first terminal, so that the first terminal uses the breakpoint information As a starting point, the service is continued to be processed according to the service data.

The decision server is configured to acquire context information of the first terminal, analyze the context information, obtain decision information, where the decision information includes data format information, and send the decision information to the media server, so that The media server obtains service data corresponding to the service according to the decision information. The beneficial effects of the technical solutions provided by the embodiments of the present invention are:

The method, the device and the system provided by the embodiment of the present invention obtain the breakpoint information of the service when receiving the request for the first terminal to continue processing the service when the second terminal has interrupted the service, so that The first terminal can continue to process the service without processing the service from the beginning, realizing the migration of the service on different terminals, and ensuring the continuity of the service processing, reducing the consumption time. DRAWINGS

In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings used in the description of the embodiments will be briefly described below. It is obvious that the drawings in the following description are only some embodiments of the present invention. Other drawings may also be obtained from those of ordinary skill in the art in light of the inventive work.

1 is a flowchart of a service processing method according to an embodiment of the present invention;

2 is a flowchart of a service processing method according to an embodiment of the present invention;

FIG. 3a is a flowchart of a service processing method according to an embodiment of the present invention;

FIG. 3b is a schematic diagram of interaction information provided by an embodiment of the present invention;

4 is a schematic structural diagram of a service processing apparatus according to an embodiment of the present invention;

FIG. 5 is a schematic structural diagram of a service processing system according to an embodiment of the present invention. detailed description

The embodiments of the present invention will be further described in detail below with reference to the accompanying drawings.

FIG. 1 is a flowchart of a service processing method according to an embodiment of the present invention. Referring to FIG. 1, the method includes:

101. Receive, by the first terminal, a specified processing request based on a user identifier, where the specified processing request is used to request to continue processing the interrupted service.

102. Obtain breakpoint information corresponding to the user identifier, where the breakpoint information is used to indicate a processing progress of the service, and the breakpoint information is determined by the second terminal that processes the service based on the user identifier when the service is interrupted. 103. Send, to the first terminal, service data determined according to the breakpoint information, so that the first terminal continues to process the service.

The method provided by the embodiment of the present invention, when receiving the request for the first terminal to continue processing the service, if the second terminal has interrupted the service, acquiring the breakpoint information of the service, so that the first terminal can continue to process the The service, without having to deal with the service from the beginning, realizes the migration of the service on different terminals, and ensures the continuity of the business processing, and the operation is reduced, and the consumption time is reduced.

Optionally, before acquiring the breakpoint information corresponding to the user identifier, the method further includes:

Corresponding to save the user ID and the breakpoint information.

Optionally, the service data determined according to the breakpoint information is sent to the first terminal, so that the first terminal continues to process the service, including:

Obtaining, according to the breakpoint information, the service data starting from the breakpoint information, and sending the service data starting from the breakpoint information to the first terminal, so that the first terminal starts the service according to the breakpoint information. The data continues to process the business; or,

Sending the breakpoint information and the service data to the first terminal, so that the first terminal starts processing the service according to the service data, starting from the breakpoint information.

Optionally, the method further includes:

Obtaining context information of the first terminal;

The context information is analyzed to obtain decision information, and the decision information includes data format information. According to the decision information, the step of transmitting the service data determined according to the breakpoint information to the first terminal is performed.

Optionally, the service is to play the multimedia file, and according to the decision information, performing the step of sending the service data determined according to the breakpoint information to the first terminal includes: Determining whether there is a multimedia file matching the data format information in the multimedia file of the service;

When there is no multimedia file matching the data format information, the multimedia file of the service is transcoded according to the data format information, so that the transcoded multimedia file matches the data format information, and execution is performed to the first terminal. The step of transmitting the transcoded multimedia file data stream determined according to the breakpoint information.

Optionally, the context information includes at least one of terminal context information including a terminal type, a screen resolution, a processor class, or a storage capacity, where the network context information includes a network connection manner, and the transmission Quality, transmission bandwidth or network speed.

All of the above optional technical solutions may be combined to form an optional embodiment of the present invention, and will not be further described herein. 2 is a flowchart of a service processing method according to an embodiment of the present invention. Referring to FIG. 2, the interaction entity of the embodiment of the present invention is a service processing device, a first terminal, and a second terminal, and the method includes:

201. The second terminal interrupts processing the service when receiving the interrupt service instruction in the process of processing the service based on the user identifier.

The embodiment of the present invention is applied to a scenario in which the first terminal requests to continue processing the service in the case that the second terminal has interrupted the processing of the service. The first terminal and the second terminal may be terminals of a mobile phone, a computer, a tablet computer, a television, and the like, and the service may be a plurality of types of services, such as playing video, playing audio, displaying a webpage, and the like. Not limited.

In the embodiment of the present invention, the service processing device may be any one of a server cluster and a server cluster, or any of the server modules. The user identifier can be used to uniquely determine the identifier of the user, such as the user account used by the user to log in to the service processing device, the user's phone number, etc., and the second terminal uses the user identifier to log in to the service processing device. At the time, a request can be sent to the service processing device based on the user identification.

Specifically, the second terminal logs in to the service processing device by using the user identifier, and when the second terminal detects that the user clicks the pause button in the process of playing the multimedia file, determining that the interrupt service command is received, the second terminal pauses. Play the multimedia file. Alternatively, when the second terminal detects that the user closes the operation of the application software associated with the service processing device, and determines that the interrupt service instruction is received, the application software is closed. The method for triggering the interrupt service instruction and the manner for the second terminal to interrupt the processing of the service are not limited in this embodiment of the present invention.

202. The second terminal sends an interrupt service request to the service processing apparatus based on the user identifier, where the interrupt service request carries breakpoint information.

The breakpoint information is used to indicate the processing progress of the service, and may be a time schedule, a progress of the number of pages, and the like.

For example, for a video, the breakpoint information includes a time point at which the video is played when paused, and for the document, the breakpoint information includes a page number displayed when the document is closed, and for the webpage, the breakpoint The point information includes the web page node to which the web page is displayed when it is closed.

In addition, the breakpoint information may further include basic configuration information of the service, such as a name of the video, a name of the document, and a link address of the webpage, and the service data corresponding to the service may be obtained according to the basic configuration information. Optionally, the breakpoint information is a URL (Uniform Resource Locator), where the URL includes an address and a processing manner of the service data, accesses an address indicated by the URL, and accesses the accessed data according to the processing manner. This service data can also be obtained when processing. The embodiment of the present invention does not limit the breakpoint information.

It should be noted that, in the process of processing the service, the second terminal may interrupt the service multiple times and continue to process the service, and the second terminal may, when the service is interrupted, the service processing device. Sending the current breakpoint information, or sending the current breakpoint information to the service processing device when the second terminal user determines to send the breakpoint information. In addition, when the second terminal changes the service data corresponding to the service, the breakpoint information may also be sent to the service processing device, which is not limited in this embodiment of the present invention. 203. The service processing device saves the user identifier and the breakpoint information when receiving the interrupt service request.

Optionally, the service processing device saves the user identifier and the breakpoint information in a preset database.

In the embodiment of the present invention, when the second terminal interrupts the service multiple times, the service processing device may obtain multiple breakpoint information, and the service processing device may correspond the multiple breakpoint information to the user identifier. The saving is performed, so that the subsequent user can select the breakpoint information from the plurality of breakpoint information according to the starting point of the desired processing start, and continue to process the service according to the selected breakpoint information.

For example, when the user pauses the playing video multiple times during the process of watching the video on the second terminal, the service processing device saves the user identifier and the plurality of pause time points of the video correspondingly, when the user wishes to be in the first When watching the video on a terminal, the user may select the latest pause time point to continue playing according to the time sequence of the multiple pause time points corresponding to the user identifier, so as to implement the breakpoint resume, or select the middle position. The pause time point continues to play, so that the user can review the wonderful video content.

It should be noted that, in step 202 and step 203, the breakpoint information is carried by the interrupt service request, and the service processing device obtains the breakpoint information when receiving the interrupt service request as an example for description. The point information may also be generated by the service processing device, or may be jointly generated by the first terminal and the service processing device, that is, in another embodiment provided by the embodiment of the present invention, the step 202 and the step 203 may be performed by the following steps. Instead of:

(1) The second terminal sends an interrupt service request to the service processing device, and when receiving the interrupt service request, the service processing device generates the breakpoint information according to the current processing progress of the service, and correspondingly saves the user identifier and The breakpoint information.

For example, in the process of playing the video by the second terminal, the service processing device sends a video stream to the second terminal, and when the user clicks the pause button, the second terminal sends an interrupt service request to the service processing device, where the service processing When receiving the interrupt service request, the device may acquire a time point of the video indicated by the currently suspended video stream, and generate the breakpoint information according to the time point.

(2) the second terminal sends an interrupt service request to the service processing device, the interrupt service request Carrying the terminal breakpoint information generated by the second terminal, the service processing device acquires the breakpoint information of the terminal when receiving the interrupt service request, and according to the terminal breakpoint information, the address of the service data, the processing manner, and the like The basic configuration information is generated, and the breakpoint information is generated, and the user identifier and the breakpoint information are saved correspondingly.

204. The first terminal sends a specified processing request to the service processing apparatus based on the user identifier, where the specified processing request is used to request to continue processing the interrupted service, and the specified processing request carries context information of the first terminal.

The first terminal uses the user identifier to log in to the service processing device, and the specified processing request may be triggered by the user clicking the continuous viewing button on the first terminal, or when the user opens the application software associated with the service processing device. The automatic triggering is not limited in this embodiment of the present invention.

Optionally, after the step 204, the method further includes: the service processing device correspondingly saving the user identifier and the context information. Further, when the service processing device receives the context information corresponding to the user identifier again, the saved context information corresponding to the user identifier is replaced with the currently received context information.

In the embodiment of the present invention, the specified processing request carries the context information of the first terminal, where the context information is used to describe the current state of the first terminal, and may include various variables, registers, or operating environments, etc., The embodiment does not limit this. Preferably, the context information is structured information.

Further optionally, the context information includes at least one of terminal context information including a terminal type, a screen resolution, a processor class or a storage capacity, and the like, the network context information including a network connection manner. The context information is not limited in the embodiment of the present invention, the transmission quality, the transmission bandwidth, or the network rate.

It should be noted that, the embodiment of the present invention uses the specified processing request to carry the context information as an example. In fact, the specified processing request may not carry the context information, and the first terminal may send the service information to the service processing device. After the processing request is specified, the context information is separately transmitted to the service processing device, or the context information is not transmitted to the service processing device. Further, the first terminal may further send terminal context information to the service processing device, where the first terminal is connected. The incoming base station or the base station controller sends the network context information to the service processing device, where the network context information includes information about the network connection mode, the transmission quality, and the transmission bandwidth of the access network, and can indicate the access network characteristics of the first terminal. . The manner in which the service processing device obtains the context information of the first terminal is not limited in the embodiment of the present invention.

205. The service processing device acquires breakpoint information corresponding to the user identifier.

In the embodiment of the present invention, the service processing device has saved the user identifier and the breakpoint information in the preset database, and queries the preset database to obtain the breakpoint information corresponding to the user identifier.

In the embodiment of the present invention, the service processing device obtains a breakpoint information corresponding to the user identifier as an example. When the plurality of breakpoint information corresponding to the user identifier is obtained, the service processing device may The point information is provided to the first terminal user for selection, and details are not described herein again.

206. The service processing device analyzes the context information to obtain decision information, where the decision information includes data format information.

Specifically, the service processing apparatus performs comprehensive analysis and calculation on the terminal context information and the network context information of the first terminal and the type of the service, and determines decision information that matches the first terminal.

The decision information includes data format information, where the data format information is used to specify format information that matches the first terminal, and may include a resolution, a file size, a file format, or a transmission rate that match the first terminal. The decision information may also include information such as the publisher of the service data, the release time of the service data, and the like, which is not limited by the embodiment of the present invention. In addition, the type of the service may be a play multimedia file type, a webpage display type, a document display type, and the like, which is not limited by the embodiment of the present invention.

Still taking the video as an example, the service processing device analyzes information such as storage capacity, network connection mode, transmission quality, and network bandwidth of the first terminal, if the storage capacity of the first terminal is small or the network bandwidth is small or transmitted. The quality is not good, and the format of the video is determined to be H.264 format, instead of the MPEG-2 format which requires a large storage space and a large network bandwidth.

It should be noted that, in this embodiment of the present invention, the step 206 is performed after the step 205 as an example. It is to be noted that, in fact, there is no inevitable timing relationship between the step 205 and the step 206, which may be performed at the same time, or may be performed one after the other, which is not limited by the embodiment of the present invention.

207. The service processing device determines whether there is service data matching the data format information in the service data corresponding to the service. If yes, go to step 209. If no, go to step 208.

Specifically, acquiring a plurality of service data corresponding to the service in the service processing device, traversing the acquired service data, determining whether each service data matches the data format information, and matching any service data with the data format information. When, the business data matching the data format information is obtained.

The data format information may include multiple formats of the resolution of the service data, the transmission rate of the service data transmission, and the network bandwidth occupied by the service data. When determining whether the service data matches the service data format, the data may be accurately matched or Fuzzy matching. That is, determining whether the resolution of the service data, the transmission rate required to transmit the service data, and the network bandwidth occupied by the service format match the format information specified by the data format information, and the service data may be When the format information matches the data format information, it is determined that the service data matches the data format information, and when the preset item in each format information of the service data matches the data format information, The business data can be determined to match the data format information.

208. The service processing device performs matching processing on the service data corresponding to the service, so that the processed service data matches the data format information, and step 209 is performed.

In the embodiment of the present invention, when the service processing device does not save the service data that matches the data format information, the service data needs to be processed to obtain the service data that matches the data format information.

Optionally, performing matching processing on the service data includes, but is not limited to, transcoding the service data according to the data format information, so that the transcoded service data matches the data format information.

In the embodiment of the present invention, the step 206-208 performs content and format adaptation according to the context information of the first terminal, such as access network characteristics and terminal characteristics, so that the service processing device acquires the first terminal. Business data.

It should be noted that the steps 206-208 are optional steps, and the service processing device may also be incorrect. The context information of the first terminal is analyzed, and the service data corresponding to the service is directly sent to the first terminal, or the service data corresponding to the service is sent to the first terminal, and the compatibility is the best, most likely with the first The service data matched by the terminal, of course, if the first terminal stores the service data corresponding to the service, the service may continue to be processed according to the breakpoint information and the service data saved by the first terminal, This is not limited.

209. The service processing device acquires, according to the breakpoint information, service data that matches the data format information by using the breakpoint information as a starting point.

210. The service processing apparatus sends the acquired service data to the first terminal.

In the embodiment of the present invention, for different types of services, the step 209 may include any of the following:

(1) For the video broadcast service, the service processing device sends the video stream starting from the breakpoint information to the first terminal, so that the first terminal starts playing the video stream from the breakpoint information.

(2) For the audio playing service, the service processing device sends the audio stream starting from the breakpoint information to the first terminal, so that the first terminal starts playing the audio stream from the breakpoint information.

(3) For the service displayed by the webpage, the service processing apparatus transmits, to the first terminal, information to be displayed starting from the breakpoint information, so that the first terminal displays information starting from the breakpoint information.

(4) For the service displayed by the document, the service processing device transmits the document content starting from the breakpoint information to the first terminal, so that the first terminal displays the document valley starting from the breakpoint information.

In another embodiment provided by the embodiment of the present invention, the step 209 and the step 210 may be replaced by any one of the following steps:

(1) The service processing device sends the breakpoint information and the service data matching the data format information to the first terminal, so that the first terminal starts processing the service according to the service data by using the breakpoint information as a starting point.

(2) the service processing device sends the breakpoint information to the first terminal, when the first terminal receives When the breakpoint information is reached, the user is prompted to receive the breakpoint information, and when the first terminal detects the user confirming the breakpoint information, sending an acknowledgement message to the service processing device, when the service processing device receives When the confirmation message is sent, the service data matching the data format information is sent to the first terminal.

It should be noted that the service processing device may simultaneously send the breakpoint information and the service data, or may send the message in tandem, or send the breakpoint information first, and the first terminal user confirms the service. After receiving the confirmation message, the processing device sends the service data, which is not limited.

211. The first terminal continues to process the service according to the service data that uses the breakpoint information as a starting point and matches the data format information.

Taking the video as an example, when receiving the video stream sent by the service processing device starting from the breakpoint information, the first terminal plays the video stream, so that the user can start watching from the time point indicated by the breakpoint information. video. Taking the webpage display as an example, when receiving the webpage content sent by the service processing apparatus and starting from the breakpoint information, the first terminal displays the received webpage content, so that the user can start from the breakpoint information and browse. The content of the page.

According to another embodiment provided by the step 210, taking the video as an example, when receiving the breakpoint information, the first terminal determines a time point indicated by the breakpoint information, and corresponds to receiving the time point. When the video stream is streamed, playback begins, allowing the user to watch the video from that point in time. Taking the webpage display as an example, when the first terminal receives the breakpoint information, determining the webpage link address and the displayed webpage node, the first terminal jumps to the webpage link address, and displays the webpage node from the display. The content in the web page.

It should be noted that, in the embodiment of the present invention, the processing of a service is taken as an example. When the first terminal triggers the specified processing request for multiple services, the processing procedure is similar, and details are not described herein again.

For example, the second terminal opens a plurality of webpage windows in the browser based on the user identifier, and when the second terminal closes the browser, simultaneously closes the plurality of webpage windows, and then, when the first terminal uses When the user identifier logs in to the browser, the plurality of webpage windows can continue to be displayed, and the user selects a webpage window to continue browsing.

The method provided by the embodiment of the present invention is received by the second terminal when the service is interrupted. When the first terminal continues to process the request for the service, the breakpoint information of the service is obtained, so that the first terminal can continue to process the service without processing the service from the beginning, realizing the migration of the service on different terminals, and ensuring The continuity of business processing, the operation of the cylinder, reducing the time spent. Further, by analyzing the context information of the first terminal, the first terminal is provided with matching service data, which ensures the adaptability of the terminal and has strong flexibility.

In the embodiment of the present invention, the service processing device performs corresponding storage of the user identifier and the breakpoint information, and sends the breakpoint information to the first terminal to analyze the context information of the first terminal. A process in which a terminal provides matching service data is used as an example. In an actual application, the foregoing process may be performed by multiple interrelated servers, such as correspondingly saving the user identifier and the breakpoint information, and sending the disconnection to the first terminal. The point information is executed by the context server, and the analysis of the context information is performed by the decision server, and the matching service data is provided by the media server for the first terminal to be executed by the media server. The next embodiment will introduce the interaction between the multiple associated servers. Figure 3a is a flowchart of a service processing method according to an embodiment of the present invention. Referring to Figure 3a, the interaction entity in the embodiment of the present invention is a first terminal, a second terminal, a context server, a decision server, and a media server, and the method includes :

301. The second terminal sends a video play request to the media server based on the user identifier. The embodiment of the present invention is applied to a scenario in which the first terminal requests to continue processing the service after the second terminal interrupts the processing service. The embodiment of the present invention uses the service as a playback video as an example for description.

In the embodiment of the present invention, the context information is used to save context information and breakpoint information corresponding to the user identifier, and the decision server is configured to determine the decision information according to the context information, where the media server is configured to provide service data for the terminal. Then, when receiving the video play request, the media server does not immediately push the video stream to the second terminal, but waits for the decision server to determine the decision information, and then transcodes the video stream according to the decision information. After the matching process, the video stream is pushed to the second terminal, so that the pushed video stream matches the second terminal. 302. The second terminal sends the context information of the second terminal to the context server based on the user identifier.

Optionally, the second terminal acquires context information of the second terminal by using a context programming API (Application Programming Interface), and sends the context information to the context server based on the user identifier.

The embodiment of the present invention is described by taking the step 302 after the step 301 as an example. In fact, the step 301 and the step 302 may be performed simultaneously, or when the second terminal sends a video play request to the media server, The context information is sent to the media server, and is forwarded to the context server by the media server, which is not limited by the embodiment of the present invention.

303. When the context server receives the context information, the user identifier and the context information are saved correspondingly.

304. The context server forwards the context information to the decision server.

In the embodiment of the present invention, the context server may be used to establish and manage a preset database, where multiple user identifiers and context information corresponding to each user identifier are recorded in the preset database.

When the context server receives the context information of the second terminal, determining whether the user identifier is saved in the context server, and if the user identifier is saved in the context server, forwarding the context information to the decision server, if When the context information does not save the user identifier, the user identifier error information is sent to the second terminal without performing a forwarding operation.

In addition, the context server can also authenticate the user identity. The context information is stored with each registered user identifier and password. When the second terminal logs in using the user identifier, the user identifier and the password input by the user are obtained, and the password input by the user and the password saved by the context server are determined. Match, if yes, the verification is passed, if no, the verification fails, prompting the second terminal to fail to log in.

The embodiment of the present invention is described by taking the step 304 after the step 303 as an example. In fact, the step 303 and the step 304 may be performed simultaneously, or when the context server receives the context information, the step 304 is performed before the step is performed. 303, the embodiment of the present invention does not limit this. 305. When the decision server receives the context information, analyze the context information to obtain decision information, where the decision information includes data format information.

In the embodiment of the present invention, when the decision information receives the context information, the storage operation is not performed, but the context information is analyzed to determine data format information that matches the first terminal.

306. The decision server sends the decision information to the media server.

307. When the media server receives the decision information, perform video processing according to the decision information and the video play request to obtain a video stream.

308. The media server pushes the video stream to the second terminal.

In the embodiment of the present invention, the media server opens two ports for receiving decision information sent by the decision server and pushing the video stream to the terminal. The decision server also opens two ports for receiving context information sent by the context server and forwarding the decision information to the media server.

In practical applications, you can use java programming, java programming can achieve multi-port work that does not affect each other. The context server has a complicated workflow, and the concurrency requirement is high, and the java multi-thread operation may be adopted. Further, the context server may include multiple databases, and the information interaction between the context server and the database may be adopted. JDBC (Java Data Base Connectivity, java database connection) is done in a way.

309. The second terminal performs video playback when receiving the video stream.

In practical application, the second terminal can use the webpage to embed flash (interactive vector graphics and web animation standard) to play video, and can perform information interaction with the server while playing the video, and can send or receive the breakpoint. information.

310. When the second terminal receives the interrupt play instruction during the video playback based on the user identifier, pauses playing the video and acquires breakpoint information.

311. The second terminal sends an interrupt play request to the media server and the context server based on the user identifier, where the interrupt play request carries the breakpoint information.

Optionally, the second terminal sends the breakpoint to the context server by using a socket (socket) Information. Further, the context information and the breakpoint information may be sent in conjunction with a Transmission Control Protocol (TCP).

312. The media server stops pushing the video stream when receiving the interrupt play request.

313. The context server saves the user identifier and the breakpoint information when receiving the interrupt play request.

Based on the steps 310-313, the method provided by the embodiment of the present invention is applied. When the user wants to pause the video playing during the process of watching the video using one terminal, the user only needs to trigger the operation of suspending the video playing to implement the storage of the breakpoint information. When you want to continue watching the video with another terminal, you only need to trigger the operation to continue playback, and you can resume the breakpoint.

314. The first terminal uses the user identifier to log in to the media server.

Optionally, when the first terminal logs in to the media server, the step of automatically sending the context information of the first terminal to the context server based on the user identifier is automatically performed.

315. The first terminal sends a resume play request to the media server based on the user identifier.

316. The first terminal sends the context information of the first terminal to the context server based on the user identifier.

FIG. 3b is a schematic diagram of the interaction information provided by the embodiment of the present invention. Referring to FIG. 3b, the second terminal has sent the context information of the second terminal and the breakpoint information to the context server, where the first terminal uses the user identifier. After logging in, the context information of the first terminal is sent to the context server.

The embodiment of the present invention is described as an example after the step 316 is performed in the step 315. In fact, the step 315 and the step 316 may be performed simultaneously, which is not limited by the embodiment of the present invention.

317. When receiving the context information of the first terminal, the context server obtains the breakpoint information corresponding to the user identifier, and replaces the context information of the second terminal that is saved corresponding to the user identifier with the first terminal. Contextual information.

318. The context server forwards the context information of the first terminal to the decision server.

319. The context server sends the breakpoint information of the first terminal to the media server.

320. When the decision server receives the context information, analyze the context information, The decision information is obtained, and the decision information includes data format information.

321. The decision server sends the decision information to the media server.

322. When the media server receives the decision information, perform video processing according to the decision information, the video play request, and the breakpoint information, to obtain a video stream starting from the breakpoint information.

The steps 304-307 are a process of performing video content and format adaptation for the second terminal, and the steps 318-322 are a process of performing video content and format adaptation for the first terminal, similar to the steps 304-307. I will not repeat them here.

323. The media server pushes the video stream starting from the breakpoint information to the first terminal.

324. When receiving the video stream, the first terminal starts playing the video from the breakpoint information.

The method provided by the embodiment of the present invention takes a video as an example, and obtains a breakpoint information of the video when receiving the request for the first terminal to continue playing the video when the second terminal has interrupted the video playing, and The context information of the first terminal is analyzed, and the video stream that matches the first terminal starting from the breakpoint information is pushed to the first terminal, so that the first terminal can start from the breakpoint information. The video stream continues to play the video without playing the video from the beginning, realizing the resume of the video on different terminals, ensuring the continuity of the video playback, operating the tube, and taking a short time, ensuring the terminal Adaptive, flexible. 4 is a schematic structural diagram of a service processing apparatus according to an embodiment of the present invention. Referring to FIG. 4, the apparatus includes: a request request receiving module 401, a breakpoint obtaining module 402, and a breakpoint sending module 403, wherein the request receiving module 401 is specified. And the specified processing request is used to receive the specified processing request based on the user identifier, and the specified processing request is used to request to continue processing the interrupted service; the breakpoint obtaining module 402 is connected to the specified request receiving module 401, and configured to acquire the corresponding Point information, the breakpoint information is used to indicate the processing progress of the service, and the breakpoint information is determined by the second terminal processing the service based on the user identifier when the service is interrupted; the breakpoint sending module 403 and the breakpoint obtaining module 402 a connection, configured to send, to the first terminal, service data determined according to the breakpoint information, so that the first terminal continues Take care of the business.

Optionally, the device further includes:

An interrupt request receiving module, configured to receive an interrupt service request of the second terminal based on the user identifier, where the interrupt service request carries the breakpoint information; and/or,

a breakpoint generating module, configured to receive an interrupt service request of the second terminal based on the user identifier, and generate the breakpoint information according to a current processing progress of the service;

The save module is configured to save the user identifier and the breakpoint information.

Optionally, the breakpoint sending module includes:

a first breakpoint sending unit, configured to acquire, according to the breakpoint information, service data starting from the breakpoint information, and send, to the first terminal, service data starting from the breakpoint information, so that the first terminal The service data starting from the breakpoint information continues to process the service; or,

And a second breakpoint sending unit, configured to send the breakpoint information and the service data to the first terminal, so that the first terminal starts processing the service according to the service data, starting from the breakpoint information.

Optionally, the device further includes:

a context obtaining module, configured to acquire context information of the first terminal;

And a determining module, configured to perform, according to the decision information, a step of sending the service data determined according to the breakpoint information to the first terminal.

Optionally, the service is to play a multimedia file, and the decision module includes:

a first matching unit, configured to: when a multimedia file matching the data format information exists, perform a step of transmitting a multimedia file data stream determined according to the breakpoint information to the first terminal; or, a second matching unit, configured to: When there is no multimedia file matching the data format information, the multimedia file of the service is transcoded according to the data format information, so that the transcoded multimedia file is The device matches the data format information, and performs the step of transmitting, to the first terminal, the transcoded multimedia file data stream determined according to the breakpoint information.

The device provided by the embodiment of the present invention obtains the breakpoint information of the service when the second terminal receives the request for the service to continue processing the service, so that the first terminal can continue to process the The service, without having to deal with the service from the beginning, realizes the migration of the service on different terminals, and ensures the continuity of the business processing, and the operation is reduced, and the consumption time is reduced. FIG. 5 is a schematic structural diagram of a service processing system according to an embodiment of the present invention. Referring to FIG. 5, the system includes: a context server 501, a decision server 502, and a media server 503.

The context server 501 is configured to receive a specified processing request of the first terminal based on the user identifier, where the specified processing request is used to request to continue processing the interrupted service; and obtain the breakpoint information corresponding to the user identifier, where the breakpoint information is used to indicate the Processing progress of the service, and the breakpoint information is determined by the second terminal processing the service based on the user identifier when the service is interrupted;

Optionally, the context server 501 is further configured to send the breakpoint information to the media server 503, where the media server 503 is configured to obtain, according to the breakpoint information, service data starting from the breakpoint information, and to the first a terminal sends the service data starting from the breakpoint information, so that the first terminal continues to process the service according to the service data starting from the breakpoint information; or

The context server 501 is further configured to send the breakpoint information to the first terminal, where the media server 503 is configured to send the service data to the first terminal, so that the first terminal starts with the breakpoint information, according to the service. The data continues to process the business.

Optionally, the context server 501 is further configured to receive, by the second terminal, an interrupt service request based on the user identifier, where the interrupt service request carries the breakpoint information; and/or,

The context server 501 is further configured to receive the interrupt service of the second terminal based on the user identifier. Request, ^ according to the current processing progress of the business, generate the breakpoint information;

The context server 501 is further configured to save the user identifier and the breakpoint information.

Optionally, the decision server 502 is configured to obtain context information of the first terminal, analyze the context information, obtain decision information, where the decision information includes data format information, and send the decision information to the media server 503, so that the The media server 503 obtains service data corresponding to the service according to the decision information.

Optionally, the service is to play a multimedia file,

The media server 503 is further configured to determine whether a multimedia file matching the data format information exists in the multimedia file of the service; and when there is a multimedia file that matches the data format information, performing the providing the data to the first terminal a step of matching the multimedia file with the format information; or, when there is no multimedia file matching the data format information, transcoding the multimedia file of the service according to the data format information, so that the transcoded multimedia file and the The service data format is matched, and the step of providing the transcoded multimedia file for the first terminal is performed.

Optionally, the context information includes at least one of terminal context information including a terminal type, a screen resolution, a processor class, or a storage capacity, where the network context information includes a network connection manner, and the transmission Quality, transmission bandwidth or network speed. A person skilled in the art may understand that all or part of the steps of implementing the above embodiments may be completed by hardware, or may be instructed by a program to execute related hardware, and the program may be stored in a computer readable storage medium. The storage medium mentioned may be a read only memory, a magnetic disk or an optical disk or the like. The above is only the preferred embodiment of the present invention, and is not intended to limit the present invention. Any modifications, equivalent substitutions, improvements, etc., which are within the spirit and scope of the present invention, should be included in the protection of the present invention. Within the scope.

Claims

claims

1. A business processing method, characterized in that the method includes:

Receive a designated processing request from the first terminal based on the user identity, where the designated processing request is used to request to continue processing the interrupted service;

Obtain breakpoint information corresponding to the user identification, the breakpoint information is used to indicate the processing progress of the service, and the breakpoint information is generated by the second terminal that processes the service based on the user identification when interrupting the service. Sure;

Send the service data determined according to the breakpoint information to the first terminal, so that the first terminal continues to process the service.

2. The method according to claim 1, characterized in that, before obtaining the breakpoint information corresponding to the user identification, the method further includes:

Receive a service interruption request from the second terminal based on the user identity, where the service interruption request carries the breakpoint information; and/or,

Receive a service interruption request from the second terminal based on the user identification, and generate the breakpoint information according to the current processing progress of the service;

The user identification and the breakpoint information are stored correspondingly.

3. The method according to claim 1, wherein sending the service data determined according to the breakpoint information to the first terminal so that the first terminal continues to process the service includes:

According to the breakpoint information, obtain the service data starting from the breakpoint information, and send the service data starting from the breakpoint information to the first terminal, so that the first terminal can obtain the service data starting from the breakpoint information according to the breakpoint information. Use the business data as the starting point to continue processing the business; or,

The breakpoint information and the service data are sent to the first terminal, so that the first terminal uses the breakpoint information as a starting point and continues to process the service according to the service data.

4. The method according to claim 1, characterized in that, the method further includes: obtaining context information of the first terminal;

Analyze the context information to obtain decision-making information, where the decision-making information includes data format information;

According to the decision information, the step of sending the service data determined according to the breakpoint information to the first terminal is performed.

5. The method according to claim 4, characterized in that, the service is playing multimedia files, and according to the decision information, performing the step of sending the service data determined according to the breakpoint information to the first terminal includes :

Determine whether there is a multimedia file matching the data format information in the multimedia files of the service;

When there is a multimedia file that matches the data format information, perform the step of sending the multimedia file data stream determined based on the breakpoint information to the first terminal; or,

When there is no multimedia file matching the data format information, transcode the multimedia file of the service according to the data format information, so that the transcoded multimedia file matches the data format information, and execute The first terminal sends the transcoded multimedia file data stream determined according to the breakpoint information.

6. The method according to any one of claims 1 to 5, characterized in that, the context information includes at least one of terminal context information and network context information, and the terminal context information includes terminal type, screen resolution , processor type or storage capacity, the network context information includes network connection mode, transmission quality, transmission bandwidth or network rate.

7. A business processing device, characterized in that the device includes:

The designated request receiving module is configured to receive a designated processing request from the first terminal based on the user identification, so The above specified processing request is used to request to continue processing the interrupted business;

A breakpoint acquisition module, configured to acquire breakpoint information corresponding to the user identification, where the breakpoint information is used to represent the processing progress of the service, and the breakpoint information is obtained by a second processor that processes the service based on the user identification. The terminal determines when interrupting the service;

A breakpoint sending module, configured to send the service data determined according to the breakpoint information to the first terminal, so that the first terminal continues to process the service.

8. The device according to claim 7, characterized in that, the device further includes:

An interruption request receiving module, configured to receive an interruption service request from the second terminal based on the user identity, where the interruption service request carries the breakpoint information; and/or,

A breakpoint generation module, configured to receive a service interruption request from the second terminal based on the user identity, and generate the breakpoint information based on the current processing progress of the service;

A saving module, configured to correspondingly save the user identification and the breakpoint information.

9. The device according to claim 7, characterized in that the breakpoint sending module includes: a first breakpoint sending unit, configured to obtain services starting from the breakpoint information according to the breakpoint information. data, and sends service data starting from the breakpoint information to the first terminal, so that the first terminal continues to process the service based on the service data starting from the breakpoint information; or, the second break A point sending unit is configured to send the breakpoint information and the service data to the first terminal, so that the first terminal uses the breakpoint information as a starting point and continues to process the service according to the service data.

10. The device according to claim 7, wherein the device further includes: a context acquisition module, configured to acquire context information of the first terminal;

An analysis module, used to analyze the context information to obtain decision-making information, where the decision-making information includes data format information; A decision-making module, configured to perform the step of sending the service data determined according to the breakpoint information to the first terminal according to the decision information.

11. The device according to claim 10, wherein the service is playing multimedia files, and the decision-making module includes:

A judgment unit, used to judge whether there is a multimedia file matching the data format information in the multimedia files of the service;

The first matching unit is configured to perform the step of sending the multimedia file data stream determined based on the breakpoint information to the first terminal when there is a multimedia file matching the data format information; or, the second matching unit , used to transcode the multimedia files of the service according to the data format information when there is no multimedia file matching the data format information, so that the transcoded multimedia files match the data format information. , execute the step of sending the transcoded multimedia file data stream determined according to the breakpoint information to the first terminal.

12. The device according to any one of claims 7-11, wherein the context information includes at least one of terminal context information and network context information, and the terminal context information includes terminal type, screen resolution , processor type or storage capacity, the network context information includes network connection mode, transmission quality, transmission bandwidth or network rate.

13. A business processing system, characterized in that the system includes: a context server, a decision server and a media server,

The context server is configured to receive a designated processing request from the first terminal based on the user identification, and the designated processing request is used to request to continue processing the interrupted service; and obtain breakpoint information corresponding to the user identification, and the breakpoint information is used Indicates the processing progress of the service, and the breakpoint information is determined by the second terminal that processes the service based on the user identification when interrupting the service; The server is configured to obtain service data starting from the breakpoint information according to the breakpoint information, and send service data starting from the breakpoint information to the first terminal, so that the first terminal can obtain the service data based on the breakpoint information. The breakpoint information is the starting point of the business data to continue processing the business; or,

The context server is further configured to send the breakpoint information to the first terminal, and the media server is configured to send the service data to the first terminal, so that the first terminal responds with the breakpoint information. as a starting point, and continue to process the business based on the business data.

The decision server is used to obtain context information of the first terminal; analyze the context information to obtain decision information, where the decision information includes data format information; send the decision information to the media server, so that The media server performs the step of sending the service data determined based on the breakpoint information to the first terminal based on the decision information.