WO2013040674A1 - Systèmes et procédés pour gérer des notifications temporaires au moyen de capteurs - Google Patents

Systèmes et procédés pour gérer des notifications temporaires au moyen de capteurs Download PDF

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Publication number
WO2013040674A1
WO2013040674A1 PCT/CA2011/050596 CA2011050596W WO2013040674A1 WO 2013040674 A1 WO2013040674 A1 WO 2013040674A1 CA 2011050596 W CA2011050596 W CA 2011050596W WO 2013040674 A1 WO2013040674 A1 WO 2013040674A1
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WO
WIPO (PCT)
Prior art keywords
notification
user
composite
notifications
transient
Prior art date
Application number
PCT/CA2011/050596
Other languages
English (en)
Inventor
Nikos Kyprianou
Original Assignee
Research In Motion Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Research In Motion Limited filed Critical Research In Motion Limited
Priority to PCT/CA2011/050596 priority Critical patent/WO2013040674A1/fr
Publication of WO2013040674A1 publication Critical patent/WO2013040674A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M19/00—Current supply arrangements for telephone systems
    • H04M19/02—Current supply arrangements for telephone systems providing ringing current or supervisory tones, e.g. dialling tone or busy tone
    • H04M19/04—Current supply arrangements for telephone systems providing ringing current or supervisory tones, e.g. dialling tone or busy tone the ringing-current being generated at the substations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/214—Monitoring or handling of messages using selective forwarding
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/224—Monitoring or handling of messages providing notification on incoming messages, e.g. pushed notifications of received messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
    • H04M1/72451—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to schedules, e.g. using calendar applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2250/00—Details of telephonic subscriber devices
    • H04M2250/12—Details of telephonic subscriber devices including a sensor for measuring a physical value, e.g. temperature or motion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2250/00—Details of telephonic subscriber devices
    • H04M2250/22—Details of telephonic subscriber devices including a touch pad, a touch sensor or a touch detector
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2250/00—Details of telephonic subscriber devices
    • H04M2250/52—Details of telephonic subscriber devices including functional features of a camera

Definitions

  • the present disclosure relates to computing devices and more specifically to a system and method of managing transient and/or persistent notifications presented to users via a device.
  • Electronic devices can present notifications to users in response to receiving one of a missed call, a voicemail message, an email message, a text message, a system notification, and a software update. For example, when an email is received on a mobile device, the device can present an audible sound or cause the device to vibrate for 1 second. Notifications can be transient or persistent. A transient notification can be presented for a short period of time and generally does not require the user to acknowledge the notification. This is the case with many notifications where once the notification is presented and completed (transient), there is nothing else that is expected from the device. The user may or may not check the email message that is associated with the transient notification.
  • a persistent notification can require the user to acknowledge the notification by taking an action, such as hitting an enter key on a keyboard associated with the device. If the user is not able to process such a notification when it is presented, it can persist for some time until the user finally is able to interact with the notification.
  • a problem encountered with transient and/or persistent notifications is that conventional systems do not provide a way to determine if the notification was presented at a time when a user can process the transient notification.
  • transient and/or persistent notifications Another problem also exists with transient and/or persistent notifications. For example, assume a user is on a flight and must turn off a device that receives emails and SMS messages. During the flight, 20 emails are queued to be transmitted to the device when it reconnects with the network. Upon landing, the user turns on the device. In some instances, a transient notification can be presented for each email. Thus, there are numerous transient notifications received at once. The device may vibrate if set on a vibration mode for 10 or 20 seconds causing an annoyance on the part of the user. Thus, what is needed in the art, is an improved method and system for handling transient and/or persistent notifications.
  • a system configured to practice the method identifies transient notifications at a first time that are to be presented to a user on a device at a later time. For example, if an email message is received at a network node which will be delivered to a handheld device at a first time, the system will generate a transient notification which will cause the device to vibrate to notify the user of the email.
  • Each transient notification is associated with a category, including categories for missed calls, voicemail messages, email messages, text messages, calendar items, tasks, system notifications and software updates. Any separate event that can be tracked or identified on the device could be considered.
  • a transient notification can be generated each time an event on the device occurs that requires informing the user, such as missed calls, voicemail messages, calendar events, tasks, received messages, system notifications and software updates. Any event can apply and this is not an inclusive list. There may be situations where a batch of messages are queued up and have not been sent, or are going to be sent in a serial fashion with a short amount of time between message, such as one message every 5 seconds will be transmitted to the device. If 20 messages are in the queue, each message may have an associated transient and/or persistent notification. [0007]
  • the transient notifications associated with a number of messages can be analyzed to generate a composite transient notification that represents multiple transient notifications.
  • the composite transient notification can relate to the categories associated with each transient notification.
  • the system can determine, via one or more sensors whether the user will process a communication associated with the composite transient notification if the composite transient notification is presented to the user at a later time, to yield a determination. Based on the determination, the system can process the composite transient notification.
  • An example of a sensor may be a forward facing camera on a tablet device or computer screen that will sense whether the user is facing the device and is likely to process a received email. For example, if a user is not sitting at his or her computer, then presenting a transient notification of a new email is useless since the user will miss it.
  • the system can present the composite transient notification to the user.
  • the system can generate a composite persistent notification and present the persistent notification to the user, generate an audible version of the composite transient notification or generate a delayed version of the composite transient notification.
  • the present disclosure focuses on two aspects of transient/persistent notifications that are associated with separate communications.
  • the first aspect is processing a group of transient notifications yet to be presented to the user to generate a composite transient notification or a composite persistent notification or a hybrid of the two.
  • the next aspect relates to utilizing the ability of a sensor or sensors to receive data about the user and analyze or predict that when the composite notification is presented, the user will be able to recognize the composite transient notification and then access the associated communication.
  • FIG. 1 illustrates an example system embodiment
  • FIG. 2 illustrates an exemplary managing transient notifications method embodiment
  • FIG. 3 illustrates a traditional transient notification method embodiment
  • FIG. 4 illustrates receiving multiple transient notifications
  • FIG. 5 illustrates processing a composite transient notification
  • FIG. 6 illustrates delaying a composite transient notification.
  • the present disclosure addresses the need in the art for managing transient notifications using a sensor.
  • a system, method and non-transitory computer-readable media are disclosed which manage transient notifications using a sensor.
  • a brief introductory description of a basic general purpose system or computing device in FIG. 1 which can be employed to practice the concepts is disclosed herein.
  • a more detailed description of managing transient notifications using a sensor will then follow.
  • an exemplary system 100 includes a general -purpose computing device 100, including a processing unit (CPU or processor) 120 and a system bus 110 that couples various system components including the system memory 130 such as read only memory (ROM) 140 and random access memory (RAM) 150 to the processor 120.
  • the system 100 can include a cache 122 of high speed memory connected directly with, in close proximity to, or integrated as part of the processor 120.
  • the system 100 copies data from the memory 130 and/or the storage device 160 to the cache 122 for quick access by the processor 120. In this way, the cache provides a performance boost that avoids processor 120 delays while waiting for data.
  • These and other modules can control or be configured to control the processor 120 to perform various actions.
  • Other system memory 130 may be available for use as well.
  • the memory 130 can include multiple different types of memory with different performance characteristics. It can be appreciated that the disclosure may operate on a computing device 100 with more than one processor 120 or on a group or cluster of computing devices networked together to provide greater processing capability.
  • the processor 120 can include any general purpose processor and a hardware module or software module, such as module 1 162, module 2 164, and module 3 166 stored in storage device 160, configured to control the processor 120 as well as a special-purpose processor where software instructions are incorporated into the actual processor design.
  • the processor 120 may essentially be a completely self-contained computing system, containing multiple cores or processors, a bus, memory controller, cache, etc.
  • a multi-core processor may be symmetric or asymmetric.
  • the system bus 110 may be any of several types of bus structures including a memory bus or memory controller, a peripheral bus, and a local bus using any of a variety of bus architectures.
  • a basic input/output (BIOS) stored in ROM 140 or the like may provide the basic routine that helps to transfer information between elements within the computing device 100, such as during start-up.
  • the computing device 100 further includes storage devices 160 such as a hard disk drive, a magnetic disk drive, an optical disk drive, tape drive or the like.
  • the storage device 160 can include software modules 162, 164, 166 for controlling the processor 120. Other hardware or software modules are contemplated.
  • the storage device 160 is connected to the system bus 110 by a drive interface.
  • the drives and the associated computer readable storage media provide nonvolatile storage of computer readable instructions, data structures, program modules and other data for the computing device 100.
  • a hardware module that performs a particular function includes the software component stored in a non-transitory computer-readable medium in connection with the necessary hardware components, such as the processor 120, bus 110, display 170, and so forth, to carry out the function.
  • the basic components are known to those of skill in the art and appropriate variations are contemplated depending on the type of device, such as whether the device 100 is a small, handheld computing device, a desktop computer, or a computer server.
  • Non-transitory computer-readable storage media expressly exclude media such as energy, carrier signals, electromagnetic waves, and signals per se.
  • an input device 190 represents any number of input mechanisms, such as a microphone for speech, a touch- sensitive screen for gesture or graphical input, keyboard, mouse, motion input, speech and so forth.
  • An output device 170 can also be one or more of a number of output mechanisms known to those of skill in the art.
  • multimodal systems enable a user to provide multiple types of input to communicate with the computing device 100.
  • the communications interface 180 generally governs and manages the user input and system output. There is no restriction on operating on any particular hardware arrangement and therefore the basic features here may easily be substituted for improved hardware or firmware arrangements as they are developed.
  • Sensor(s) 192 represent any kind of sensor such as a front facing camera to sense whether a user is at the device, an audible sensor to determine whether a user is speaking, a touch sensor to determine whether the user is typing or using a touch sensitive screen, a motion sensor to determine whether the user is gesturing or moving a hand or object, a light sensor, a temperature sensor, a gyroscope, an elevational sensor, a GPS, and so forth. Any data that can be sensed by the device is represented by sensor(s) 192.
  • the illustrative system embodiment is presented as including individual functional blocks including functional blocks labeled as a "processor" or processor 120.
  • the functions these blocks represent may be provided through the use of either shared or dedicated hardware, including, but not limited to, hardware capable of executing software and hardware, such as a processor 120, that is purpose-built to operate as an equivalent to software executing on a general purpose processor.
  • the functions of one or more processors presented in FIG. 1 may be provided by a single shared processor or multiple processors.
  • Illustrative embodiments may include microprocessor and/or digital signal processor (DSP) hardware, read-only memory (ROM) 140 for storing software performing the operations discussed below, and random access memory (RAM) 150 for storing results.
  • DSP digital signal processor
  • ROM read-only memory
  • RAM random access memory
  • VLSI Very large scale integration
  • the logical operations of the various embodiments are implemented as: (1) a sequence of computer implemented steps, operations, or procedures running on a programmable circuit within a general use computer, (2) a sequence of computer implemented steps, operations, or procedures running on a specific-use programmable circuit; and/or (3) interconnected machine modules or program engines within the programmable circuits.
  • the system 100 shown in FIG. 1 can practice all or part of the recited methods, can be a part of the recited systems, and/or can operate according to instructions in the recited non-transitory computer-readable storage media.
  • Such logical operations can be implemented as modules configured to control the processor 120 to perform particular functions according to the programming of the module. For example, FIG.
  • Modi 162, Mod2 164 and Mod3 166 which are modules configured to control the processor 120. These modules may be stored on the storage device 160 and loaded into RAM 150 or memory 130 at runtime or may be stored as would be known in the art in other computer-readable memory locations.
  • FIG. 2 illustrates managing transient and/or persistent notifications presented to a user device.
  • the user device that is contemplated is any device that can receive and process the transient/persistent notifications such as tablet computers, handheld devices, laptops, desktop computers, and so forth.
  • the general system in FIG. 1 represents hardware associated with all these types of devices and one of skill would recognize variations of the structure for any particular device.
  • the method is discussed in terms of an exemplary system 100 as shown in FIG. 1 configured to practice the method.
  • the steps outlined herein are exemplary and can be implemented in any combination thereof, including combinations that exclude, add, or modify certain steps.
  • transient notifications notifications and persistent notifications. These are two different types of notifications and have different characteristics.
  • a system 100 practicing the method identifies transient notifications on a device at a first time that are to be presented to a user at a second time (200), the second time being later than the first time.
  • a transient notification is available for a short period of time and generally does not require the user to acknowledge viewing, hearing or processing the notification.
  • Each transient notification can have a type associated with it, the type being associated with different categories. Categories can include missed calls, voicemail messages, email messages, text messages, system notifications and software updates.
  • the system 100 can associate a transient notification with each event on a device such as receiving a voicemail, email message, text message, system notifications and software updates.
  • System notifications can include notifications for calendar events, event reminders, alarms, low battery and so forth.
  • the group of notifications that are analyzed can be of any type.
  • the group can include one transient notification and one persistent notification.
  • the system can generate one composite transient notification that represents both types of notifications.
  • the 10 transient notifications represent 6 email messages and 4 voicemail messages
  • two composite notifications can be presented which indicate to the user at least one email message is waiting and at least one voicemail message. Since the composite message usually represents multiple messages, the system can also convert from one type to another in the composite notification. For example, for 10 transient notifications to be processed, the system can convert from transient to persistent and present a persistent composite notification, and vice versa. Thus, the persistent notification may be a notice that "You have 10 email messages waiting - please click to confirm.”
  • presenting a composite persistent notification can include displaying the persistent notification on the display of the device, vibrating the device, playing an audio tone via a speaker associated with the device or any combination or other means of providing the persistent notification to the user via the device.
  • Utilizing persistent notifications is beneficial to a user because the user does not lose valuable information as is possible when transient notifications are utilized.
  • a composite persistent notification can persist until the user acknowledges the notification.
  • the persistent composite notification can also still be transient but for a longer time. In other words, it may persistent for longer than a brief moment as would be the case for a displayed notification for 10 minutes.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Human Computer Interaction (AREA)
  • Telephone Function (AREA)

Abstract

La présente invention se rapporte à des systèmes, à des procédés et à des supports de stockage non transitoires lisibles par un ordinateur, pour gérer des notifications temporaires au moyen de capteurs. Un système identifie un ensemble de notifications à présenter à un utilisateur sur un dispositif et, au moyen de capteurs, il détermine si l'utilisateur est susceptible ou non de recevoir et de traiter des communications ou d'autres événements séparés associés à l'ensemble de notifications. Une notification composite est générée sur la base de l'ensemble de notifications. En fonction du résultat de la détermination, le système présente la notification composite à l'utilisateur sur un dispositif, la notification composite pouvant être du même type que l'ensemble de notifications, d'un type différent ou pouvant être une version hybride. La notification composite peut être retardée en fonction du résultat de la détermination. Les notifications originales, temporaires et/ou persistantes, qui devaient être envoyées, sont associées à des appels manqués, à des messages vocaux, à des messages électroniques, à des messages textes, à des événements d'un agenda, à des tâches, à des notifications système et à des mises à jour logicielles.
PCT/CA2011/050596 2011-09-23 2011-09-23 Systèmes et procédés pour gérer des notifications temporaires au moyen de capteurs WO2013040674A1 (fr)

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Application Number Priority Date Filing Date Title
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Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/CA2011/050596 WO2013040674A1 (fr) 2011-09-23 2011-09-23 Systèmes et procédés pour gérer des notifications temporaires au moyen de capteurs

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Cited By (4)

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US8734296B1 (en) * 2013-10-02 2014-05-27 Fitbit, Inc. Biometric sensing device having adaptive data threshold, a performance goal, and a goal celebration display
US8903671B2 (en) 2013-01-15 2014-12-02 Fitbit, Inc. Portable monitoring devices and methods of operating the same
US9026927B2 (en) 2012-12-26 2015-05-05 Fitbit, Inc. Biometric monitoring device with contextually- or environmentally-dependent display
US10796549B2 (en) 2014-02-27 2020-10-06 Fitbit, Inc. Notifications on a user device based on activity detected by an activity monitoring device

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US7155729B1 (en) * 2000-03-28 2006-12-26 Microsoft Corporation Method and system for displaying transient notifications
US20100077310A1 (en) * 2003-10-23 2010-03-25 Microsoft Corporation Flexible architecture for notifying applications of state changes

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US7155729B1 (en) * 2000-03-28 2006-12-26 Microsoft Corporation Method and system for displaying transient notifications
US20100077310A1 (en) * 2003-10-23 2010-03-25 Microsoft Corporation Flexible architecture for notifying applications of state changes

Cited By (15)

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Publication number Priority date Publication date Assignee Title
US9026927B2 (en) 2012-12-26 2015-05-05 Fitbit, Inc. Biometric monitoring device with contextually- or environmentally-dependent display
US9600994B2 (en) 2013-01-15 2017-03-21 Fitbit, Inc. Portable monitoring devices and methods of operating the same
US8903671B2 (en) 2013-01-15 2014-12-02 Fitbit, Inc. Portable monitoring devices and methods of operating the same
US11423757B2 (en) 2013-01-15 2022-08-23 Fitbit, Inc. Portable monitoring devices and methods of operating the same
US10134256B2 (en) 2013-01-15 2018-11-20 Fitbit, Inc. Portable monitoring devices and methods of operating the same
US9773396B2 (en) 2013-01-15 2017-09-26 Fitbit, Inc. Portable monitoring devices and methods of operating the same
US9098991B2 (en) 2013-01-15 2015-08-04 Fitbit, Inc. Portable monitoring devices and methods of operating the same
US9286789B2 (en) 2013-01-15 2016-03-15 Fitbit, Inc. Portable monitoring devices and methods of operating the same
US9017221B2 (en) 2013-10-02 2015-04-28 Fitbit, Inc. Delayed goal celebration
US9610047B2 (en) 2013-10-02 2017-04-04 Fitbit, Inc. Biometric monitoring device having user-responsive display of goal celebration
US9050488B2 (en) 2013-10-02 2015-06-09 Fitbit, Inc. Delayed goal celebration
US8734296B1 (en) * 2013-10-02 2014-05-27 Fitbit, Inc. Biometric sensing device having adaptive data threshold, a performance goal, and a goal celebration display
US10179262B2 (en) 2013-10-02 2019-01-15 Fitbit, Inc. Delayed goal celebration
US8944958B1 (en) * 2013-10-02 2015-02-03 Fitbit, Inc. Biometric sensing device having adaptive data threshold and a performance goal
US10796549B2 (en) 2014-02-27 2020-10-06 Fitbit, Inc. Notifications on a user device based on activity detected by an activity monitoring device

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