WO2012163182A1 - Call transfer method and device - Google Patents

Call transfer method and device Download PDF

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Publication number
WO2012163182A1
WO2012163182A1 PCT/CN2012/073787 CN2012073787W WO2012163182A1 WO 2012163182 A1 WO2012163182 A1 WO 2012163182A1 CN 2012073787 W CN2012073787 W CN 2012073787W WO 2012163182 A1 WO2012163182 A1 WO 2012163182A1
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call
user equipment
input
transfer
interface
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PCT/CN2012/073787
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French (fr)
Chinese (zh)
Inventor
樊高峰
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华为技术有限公司
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Publication of WO2012163182A1 publication Critical patent/WO2012163182A1/en

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/58Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Telephone Function (AREA)

Abstract

Provided are a call transfer method and device. The method includes: presenting a call connected interface after a call is successfully established with first user equipment, wherein the call connected interface includes a first input area; when receiving a first input to a first input area, presenting the call connected interface, wherein the call connected interface includes a second input area and a third input area; and, when receiving a second input to the second input area and a third input to the third input area, sending a transfer request to a switch, so that the switch establishes a call between the first user equipment and third user equipment. The embodiments of the present invention can select a call transfer option during the call, and input or select the identification of the third party and select to call the identification, so as to communicate with the third party, thereby solving the inconvenience to the user of the mobile user equipment or soft terminal being unable to perform call transfer and providing more convenient and easy use of the transfer service.

Description

呼叫转接的方法和装置  Call transfer method and device
本申请要求于 2011 年 09 月 26 日提交中国专利局、 申请号为 201110287946.7、 发明名称为"呼叫转接的方法和装置"的中国专利申请的优先 权, 其全部内容通过引用结合在本申请中。  The present application claims priority to Chinese Patent Application No. 201110287946.7, entitled "Calling Method and Apparatus for Calling", filed on September 26, 2011, the entire contents of which is incorporated herein by reference. .
5 技术领域 5 Technical fields
本发明涉及通信领域, 并且更具体地, 涉及呼叫转接的方法和装置。  The present invention relates to the field of communications and, more particularly, to a method and apparatus for call forwarding.
背景技术  Background technique
呼叫转接和增强呼叫转接业务是 PSTN ( Public Switched Telephone Network, 公共交换电话网络) 中传统话机的一项基本业务, 提供了转接通话 Call forwarding and enhanced call forwarding services are a basic service of traditional telephones in the Public Switched Telephone Network (PSTN), providing transfer calls.
0 的简便方法。 随着软终端(通过软件实现通话的装置)和移动终端的出现, 由 于软终端和移动终端已经缺少了类似传统话机拍插簧或按转接键的物理条件, 所以当被叫想将电话转接到第三方时无法操作实现呼叫转接,不得不采取其他 方法, 例如向主叫告知或发送第三方的号码, 让主叫重新呼叫第三方, 或者将 主叫的号码告知或发送至第三方, 由第三方呼叫主叫等。 当一方想对自己的号An easy way to do 0. With the appearance of a soft terminal (a device that implements a call through software) and a mobile terminal, since the soft terminal and the mobile terminal have lacked physical conditions like a conventional telephone snap-in spring or a transfer button, when the called party wants to turn the call When receiving a third party, you cannot operate the call transfer. You have to take other methods, such as notifying or sending the third party's number to the caller, let the caller call the third party again, or telling or sending the caller's number to the third party. , call the caller by a third party, etc. When a party wants to be their own number
5 码保密时, 上述方法无法实现主叫和第三方的通话。 由此, 使用软终端和移动 终端后, 不能实现呼叫转接这项通话业务, 在沟通中给人们带来诸多不便。 发明内容 When the 5 code is kept secret, the above method cannot implement the call between the calling party and the third party. Therefore, after using the soft terminal and the mobile terminal, the call forwarding service cannot be realized, which brings inconvenience to people in communication. Summary of the invention
本发明实施例提供一种呼叫转接的方法和装置,能够解决软终端和移动终 端无法拍插簧或按转接键进行呼叫转移的问题。  Embodiments of the present invention provide a method and apparatus for call forwarding, which can solve the problem that a soft terminal and a mobile terminal cannot take a spring or press a transfer button to perform call forwarding.
»0 一方面, 提供了一种呼叫转接的方法, 包括: 呈现与第一用户设备成功建 立呼叫后的呼叫接通界面,呼叫接通界面包括第一输入区; 当接收对第一输入 区的第一输入时,呈现呼叫转接界面,呼叫转接界面包括第二输入区和第三输 入区; 当接收对第二输入区的第二输入和对第三输入区的第三输入时, 向交换 机发送转接请求, 所述转接请求包括第二输入携带的第三用户设备的标识, 以 In one aspect, a method for call forwarding is provided, including: presenting a call-on interface after a call is successfully established with a first user equipment, the call-on interface includes a first input area; and receiving a first input area At the first input, presenting a call transfer interface, the call transfer interface including a second input area and a third input area; when receiving a second input to the second input area and a third input to the third input area, Sending a transfer request to the switch, where the transfer request includes the identifier of the third user equipment carried by the second input,
»5 使交换机建立第一用户设备和第三用户设备之间的通话,其中第三输入是指选 择呼叫第三用户设备的标识的输入。 »5 causes the switch to establish a call between the first user equipment and the third user equipment, wherein the third input is an input that selects the identity of the third user equipment.
另一方面, 提供了一种呼叫转接的装置, 包括: 接收单元、 呈现单元和转 接单元,呈现单元,用于呈现与第一用户设备成功建立呼叫后的呼叫接通界面, 呼叫接通界面包括第一输入区;接收单元,用于接收对第一输入区的第一输入; 呈现单元, 用于根据接收单元所接收的第一输入, 呈现呼叫转接界面, 呼叫转 接界面包括第二输入区和第三输入区;接收单元, 用于接收对第二输入区的第 二输入和对第三输入区的第三输入; 转接单元,用于根据接收单元接收的第二 输入和第三输入, 向交换机发送转接请求, 所述转接请求包括第二输入携带的 第三用户设备的标识,以使交换机建立第一用户设备和第三用户设备之间的通 话, 其中第三输入是指选择呼叫第三用户设备的标识的输入。 In another aspect, a device for call forwarding is provided, including: a receiving unit, a presenting unit, and a switching unit, and a presenting unit, configured to present a call-on interface after the call is successfully established with the first user equipment, and the call is connected. The interface includes a first input area, and a receiving unit, configured to receive a first input to the first input area; a presentation unit, configured to present a call transfer interface according to the first input received by the receiving unit, the call transfer interface includes a second input area and a third input area, and a receiving unit, configured to receive a second input area And a third input inputting to the third input area; the switching unit is configured to send a transfer request to the switch according to the second input and the third input received by the receiving unit, where the transfer request includes the second input The identifier of the three user equipment is such that the switch establishes a call between the first user equipment and the third user equipment, wherein the third input refers to an input of selecting an identifier for calling the third user equipment.
本发明实施例可以在通话过程中选择呼叫转移选项,输入或选择第三方的 标识并选择呼叫该标识,从而与第三方实现通话, 由此解决了移动用户设备和 软终端不能进行呼叫转移给用户带来的不便, 提供了转接业务更简便的使用。 附图说明  The embodiment of the present invention can select a call forwarding option during a call, input or select a third party identifier, and select to call the identifier, thereby implementing a call with a third party, thereby solving the problem that the mobile user equipment and the soft terminal cannot transfer the call to the user. The inconvenience caused by the transfer business is easier to use. DRAWINGS
为了更清楚地说明本发明实施例的技术方案,下面将对实施例描述中所需 要使用的附图作简单地介绍,显而易见地, 下面描述中的附图仅仅是本发明的 一些实施例, 对于本领域普通技术人员来讲, 在不付出创造性劳动的前提下, 还可以根据这些附图获得其他的附图。  In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings used in the description of the embodiments will be briefly described below. It is obvious that the drawings in the following description are only some embodiments of the present invention, Those skilled in the art can also obtain other drawings based on these drawings without paying any creative work.
图 1是根据本发明实施例呼叫转接的方法的流程图。  1 is a flow chart of a method of call forwarding in accordance with an embodiment of the present invention.
图 2是根据本发明另一实施例呼叫转接的方法的流程图。  2 is a flow chart of a method of call forwarding in accordance with another embodiment of the present invention.
图 3A-图 3F是根据本发明另一实施例呼叫转接的方法的示意图。  3A-3F are schematic diagrams of a method of call forwarding in accordance with another embodiment of the present invention.
图 4是根据本发明实施例呼叫转接的装置的框图。  4 is a block diagram of an apparatus for call forwarding in accordance with an embodiment of the present invention.
图 5是根据本发明实施例呼叫转接的另一方法的流程图。  5 is a flow chart of another method of call forwarding in accordance with an embodiment of the present invention.
具体实施方式 detailed description
下面将结合本发明实施例中的附图,对本发明实施例中的技术方案进行清 楚、 完整地描述, 显然, 所描述的实施例是本发明一部分实施例, 而不是全部 的实施例。基于本发明中的实施例,本领域普通技术人员在没有做出创造性劳 动前提下所获得的所有其他实施例, 都属于本发明保护的范围。  BRIEF DESCRIPTION OF THE DRAWINGS The technical solutions in the embodiments of the present invention are clearly and completely described in the following with reference to the accompanying drawings. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments of the present invention without creative efforts are within the scope of the present invention.
本发明的技术方案, 可以应用于各种互联网的通信系统,。  The technical solution of the present invention can be applied to various Internet communication systems.
本发明实施例中的用户设备 ( User Equipment )可以是移动终端 ( Mobile Terminal )、移动用户设备等,经无线接入网(例如, RAN, Radio Access Network ) 通过 IP (互联网协议) 与一个或多个核心网进行通信, 用户设备可以是移动 终端,如移动电话(或称为"蜂窝"电话)和具有移动电话功能的计算机,例如, 可以是便携式、 袖珍式、 手持式、 计算机内置的或者车载的移动装置, 它们可 以与无线接入网交换语言和 /或数据。 此外, 用户设备还可以是软终端, 即各 种能够实现通过 IP进行通话的计算机。 The user equipment in the embodiment of the present invention may be a mobile terminal (Mobile Terminal), a mobile user equipment, or the like, and one or more through an IP (Internet Protocol) via a radio access network (eg, RAN, Radio Access Network). The core network communicates, and the user equipment can be a mobile terminal, such as a mobile phone (or "cellular" phone) and a computer with a mobile phone function, for example, It can be a portable, pocket, handheld, computer built-in or in-vehicle mobile device that can exchange language and/or data with the wireless access network. In addition, the user equipment may also be a soft terminal, that is, various computers capable of making a call by IP.
针对缺少呼叫转接功能而给用户带来不便这一问题,本发明实施例提供了 5 以下方法和装置。  In view of the problem of inconvenience to the user in the absence of the call forwarding function, the embodiment of the present invention provides the following methods and apparatus.
图 1是根据本发明实施例呼叫转接的方法 10的流程图。 可以由移动终端 或软终端等装置实现方法 10。  1 is a flow diagram of a method 10 of call forwarding in accordance with an embodiment of the present invention. Method 10 can be implemented by a device such as a mobile terminal or a soft terminal.
如图 1所示, 包括:  As shown in Figure 1, it includes:
11 , 呈现与第一用户设备成功建立呼叫后的呼叫接通界面, 呼叫接通界面 0 包括第一输入区。  11 . Presenting a call-on interface after the call is successfully established with the first user equipment, where the call-on interface 0 includes the first input area.
第二用户设备在与第一用户设备成功建立呼叫后, 呈现呼叫接通界面。其 中, 第二用户设备可以是主叫, 相应地, 第一用户设备为被叫; 第二用户设备 也可以是被叫, 相应地, 第一用户设备为主叫。  After the second user equipment successfully establishes a call with the first user equipment, the call setup interface is presented. The second user equipment may be the calling party, and accordingly, the first user equipment is the called party; the second user equipment may also be the called party, and accordingly, the first user equipment is the calling party.
13 , 当接收对第一输入区的第一输入时, 呈现呼叫转接界面, 呼叫转接界 _ 5 面包括第二输入区和第三输入区。  13. When receiving the first input to the first input zone, presenting a call forwarding interface, the call forwarding interface includes a second input zone and a third input zone.
15 , 当接收对第二输入区的第二输入和对第三输入区的第三输入时, 向交 换机发送转接请求, 以使交换机建立第一用户设备和第三用户设备之间的通 话, 所述转接请求包括第二输入携带的第三用户设备的标识。 其中, 第三输入 是指选择呼叫第三用户设备的标识的输入。 15: When receiving a second input to the second input zone and a third input to the third input zone, sending a transfer request to the switch, so that the switch establishes a call between the first user equipment and the third user equipment, The transfer request includes an identifier of a third user device carried by the second input. The third input refers to an input for selecting an identifier for calling the third user equipment.
0 本发明实施例中, 第三用户设备的标识根据第三用户设备的类型、或所处 的系统的不同而不同, 例如第三用户设备为手机时,对应的第三用户设备的标 识可以是第三用户设备的电话号码; 在第三用户设备为软终端 (如 SIP终端) 时,第三用户设备的标识也可以是第三用户设备的用户名称等。可以理解的是, 第三用户设备的标识可以由用户通过呼叫转接界面提供的标识输入按钮输入,5 例如可以通过输入电话号码的数字按钮输入第三方用户设备对应的电话号码; 第三方用户设备的标识也可以由用户通过呼叫转接界面提供的标识选择按钮 从第二用户设备本机存储的标识簿中选择第三方用户设备对应的标识, 其中, 标识簿根据标识的不同可以是不同的名称, 例如可以是手机中电话簿,软终端 中的地址簿等; 例如在第二用户设备为手机时,可以从手机存储的电话簿中选 择第三用户设备对应的电话号码。 In the embodiment of the present invention, the identifier of the third user equipment is different according to the type of the third user equipment or the system in which the third user equipment is located. For example, when the third user equipment is a mobile phone, the identifier of the corresponding third user equipment may be The phone number of the third user device; when the third user device is a soft terminal (such as a SIP terminal), the identifier of the third user device may also be the user name of the third user device. It can be understood that the identifier of the third user equipment can be input by the user through the identifier input button provided by the call forwarding interface. 5 For example, the telephone number corresponding to the third-party user equipment can be input by inputting a numeric button of the telephone number; The identifier of the third-party user equipment may be selected from the identifier book stored in the second user equipment by the identifier selection button provided by the user through the call forwarding interface, where the identifier book may be a different name according to the identifier. For example, it may be a phone book in a mobile phone, an address book in a soft terminal, etc.; for example, when the second user device is a mobile phone, it may be selected from a phone book stored in the mobile phone. Select the phone number corresponding to the third user device.
第二用户设备将与第一用户设备建立的通话转接到第三方,也就是上下文 中的第三用户设备。  The second user equipment transfers the call established with the first user equipment to a third party, that is, a third user equipment in the context.
在交换机建立第一用户设备和第三用户设备之间的通话成功后 ,还可以呈 After the switch establishes a successful call between the first user equipment and the third user equipment,
5 现转接接通界面,转接接通界面包括第三用户设备的通话接通状态指示和用于 选择与第一用户设备终止通话的第四输入区。其中, 第二用户设备获得的第一 用户设备和第三用户设备之间的通话的通话接通状态信息可以由交换机发送。 在转接接通界面显示的通话接通状态指示可以是文字方式、或图片方式、或文 字和图片结合的方式等。 5 The switch-on interface is further included, and the switch-on interface includes a call-on state indication of the third user equipment and a fourth input area for selecting to terminate the call with the first user equipment. The call-on status information of the call between the first user equipment and the third user equipment obtained by the second user equipment may be sent by the switch. The call-on status indication displayed on the transfer-on interface may be a text mode, a picture mode, or a combination of text and pictures.
0 此外,在交换机建立第一用户设备和第三用户设备之间的通话成功前,还 可以呈现转接等待界面,转接等待界面包括用于取消呼叫转接的第五输入区和 呼叫转接处于正在呼叫状态的指示。 例如, 可以在转接等待界面采用文字、 或 图片、 或文字和图片结合的方式显示正在呼叫第三方设备。 In addition, before the switch establishes a successful call between the first user equipment and the third user equipment, a transfer waiting interface may be presented, and the transfer waiting interface includes a fifth input area for canceling call transfer and call forwarding. An indication that the call is in progress. For example, you can display a calling third-party device by using a combination of text, or picture, or text and picture on the transfer waiting interface.
在交换机建立第一用户设备和第三用户设备之间的通话成功前,还可以呈 5 现转接振铃界面,转接振铃界面包括用于取消呼叫转接的第五输入区和呼叫转 接处于振铃状态的指示。 例如, 可以在转接振铃界面采用文字、 或图片、 或文 字和图片结合的方式显示第三方设备正在振铃。  Before the switch establishes a successful call between the first user equipment and the third user equipment, the switch may also be in the form of a transfer ringing interface, and the transfer ringing interface includes a fifth input area for canceling call transfer and call forwarding. Connect to the indication of the ringing state. For example, a third-party device can be ringing in the transfer ringing interface using text, or a picture, or a combination of text and pictures.
在交换机建立所述第一用户设备和所述第三用户设备之间的通话成功前, 还可以呈现转接繁忙界面,转接繁忙界面包括用于取消呼叫转接的第五输入区 »0 和呼叫转接处于线路繁忙状态的指示。 例如, 可以在转接繁忙界面采用文字、 或图片、 或文字和图片结合的方式显示第三方设备线路繁忙。  Before the switch establishes a successful call between the first user equipment and the third user equipment, the handover busy interface may also be presented, and the handover busy interface includes a fifth input area »0 for canceling call forwarding. Call forwarding is an indication that the line is busy. For example, you can display the third-party device line busy in the transfer busy interface by using text, or picture, or a combination of text and picture.
本发明实施例可以通过第二用户设备在通话过程中选择呼叫转移选项,输 入或选择第三方的标识并选择呼叫该标识,从而与第三方实现通话, 由此解决 了移动用户设备或软终端不能进行呼叫转移给用户带来的不便,提供了转接业 »5 务更便捷和方便的使用。  In the embodiment of the present invention, the second user equipment can select a call forwarding option during the call, input or select the identifier of the third party, and select to call the identifier, thereby implementing a call with the third party, thereby solving the problem that the mobile user equipment or the soft terminal cannot be The inconvenience caused by call forwarding is more convenient and convenient for the transfer industry.
图 2是根据本发明另一实施例呼叫转接的方法 20的流程图。  2 is a flow diagram of a method 20 of call forwarding in accordance with another embodiment of the present invention.
如图 2所示, 包括:  As shown in Figure 2, it includes:
201 , 第一用户设备 21向交换机 22发送 invite (发起请求)信令, 携带第二 用户设备的标识。 203 , 根据接收的 invite信令, 交换机 22向第二用户设备 23发送 invite信令。 201. The first user equipment 21 sends an invite (initiation request) signaling to the switch 22, and carries an identifier of the second user equipment. 203. The switch 22 sends the invite signaling to the second user equipment 23 according to the received invite signaling.
205 , 根据接收的 invite信令, 第二用户设备 23向交换机 22反馈状态码 180, 表示呼叫正在振铃。  205. According to the received invite signaling, the second user equipment 23 feeds back a status code 180 to the switch 22, indicating that the call is ringing.
207, 交换机 22向第一用户设备 21转发状态码 180。  207. The switch 22 forwards the status code 180 to the first user equipment 21.
209, 第二用户设备 23向交换机 22发送状态码 200 OK, 表示第二用户设备 209. The second user equipment 23 sends a status code 200 OK to the switch 22, indicating that the second user equipment
23摘机。 23 off-hook.
211 , 根据接收的状态码 200 OK, 交换机 22向第一用户设备 21发送状态码 200 OK:。  211. According to the received status code 200 OK, the switch 22 sends a status code 200 OK: to the first user equipment 21.
213 , 根据接收的状态码 200 OK, 第一用户设备 21向交换机 22发送确认信 号 (ACK ) 。  213. The first user equipment 21 sends an acknowledgement signal (ACK) to the switch 22 according to the received status code 200 OK.
215 ,根据接收的 ACK,交换机 22向第二用户设备 23发送确认信号(ACK )。  215. The switch 22 sends an acknowledgement signal (ACK) to the second user equipment 23 according to the received ACK.
217, 至此, 第一用户设备 21和第二用户设备 23实现通话。  217. At this point, the first user equipment 21 and the second user equipment 23 implement a call.
此时执行方法 20的装置的显示屏幕呈现方法 10中的呼叫接通界面。  The display screen of the device performing method 20 at this time presents the call-on interface in method 10.
219, 当确定通话需要转接到第三用户设备 24, 第二用户设备 23的用户选 择呼叫转接功能,然后通过选择标识簿中的标识或者输入标识,发起转接请求。  219. When it is determined that the call needs to be transferred to the third user equipment 24, the user of the second user equipment 23 selects the call forwarding function, and then initiates the transfer request by selecting the identifier in the identification book or inputting the identifier.
装置可以通过选择呼叫接通界面中的呼叫转接功能,此后装置的显示屏幕 呈现方法 10中的呼叫转接界面。呼叫转接界面包括标识输入区和呼叫标识输入 区的输入的标识的功能。  The device can select the call transfer function in the call-on interface, after which the display screen of the device presents the call transfer interface in method 10. The call forwarding interface includes functionality to identify the input of the input area and the call identification input area.
221 , 此时第二用户设备 23向交换机 22发送 refer (转接)信令, 携带第三 用户设备的标识以及作为当前会话 (图 2中的 201至 217 ) 中的 SIP ( Session 221. At this time, the second user equipment 23 sends a referral signaling to the switch 22, carrying the identifier of the third user equipment and serving as the SIP in the current session (201 to 217 in FIG. 2).
Initiation Protocol, 会话初始化协议)会话 ID (标识符) , 以表示将第一用户 设备 21和第二用户设备 23之间的通话转接到第一用户设备 21和第三用户设备Initiation Protocol, Session ID (Identifier) to indicate that the call between the first user equipment 21 and the second user equipment 23 is transferred to the first user equipment 21 and the third user equipment
24之间。 Between 24th.
223 , 交换机 22根据所接收的 refer信令, 向第二用户设备 23反馈状态码 200 OK:。 第二用户设备 23获知第一用户设备 21进入通话等待。  223. The switch 22 feeds back the status code 200 OK: to the second user equipment 23 according to the received referencing signaling. The second user equipment 23 knows that the first user equipment 21 enters a call waiting.
225 ,交换机 22根据所接收的 refer信令,向第三用户设备 24发送 invite信令。  225. The switch 22 sends the invite signaling to the third user equipment 24 according to the received referencing signaling.
227, 第三用户设备 24根据所接收的 invite信令, 向交换机 22反馈状态码 180, 表示第三用户设备 24在振铃。  227. The third user equipment 24 feeds back the status code 180 to the switch 22 according to the received invite signaling, indicating that the third user equipment 24 is ringing.
229, 交换机 22向第二用户设备 23发送 notify (通知)信令, 携带表示第三 用户设备 24在振铃的信息。 第二用户设备 23获知第三用户设备 24在振铃中。 229, the switch 22 sends notify signaling to the second user equipment 23, carrying The user equipment 24 is ringing information. The second user equipment 23 learns that the third user equipment 24 is ringing.
231 ,第二用户设备 23根据所接收的 notify信令,向交换机 22反馈状态码 200 231. The second user equipment 23 feeds back the status code 200 to the switch 22 according to the received notify signaling.
OK:。 OK:.
233 , 第三用户设备 24向交换机 22反馈状态码 200 OK, 表示第三用户设备 24摘机。  233. The third user equipment 24 feeds back the status code 200 OK to the switch 22, indicating that the third user equipment 24 is off-hook.
235 , 交换机 22根据所接收的第三用户设备 24的状态码 200 OK, 发送确认 信息 (ACK ) 。  235. The switch 22 sends an acknowledgement message (ACK) according to the received status code 200 OK of the third user equipment 24.
237, 交换机 22向第二用户设备 23发送 notify信令, 携带表示第三用户设备 24已摘机的信息。  237. The switch 22 sends a notify signaling to the second user equipment 23, carrying information indicating that the third user equipment 24 has gone off-hook.
239,根据所接收的 notify信令,第二用户设备 23向交换机 22发送状态码 200 239. The second user equipment 23 sends a status code 200 to the switch 22 according to the received notify signaling.
OK:。 第二用户设备 23获知第三用户设备 24已摘机, 第二用户设备 23可以挂机。 OK:. The second user equipment 23 knows that the third user equipment 24 has gone off-hook, and the second user equipment 23 can hang up.
241 , 至此, 第一用户设备 21和第三用户设备 24实现通话。  241. At this point, the first user equipment 21 and the third user equipment 24 implement a call.
本发明实施例可以在通话过程中选择呼叫转移选项,输入或选择第三方的 标识并选择呼叫该标识,从而与第三方实现通话, 由此解决了移动用户设备或 软终端不能进行呼叫转移给用户带来的不便,提供了转接业务更便捷和方便的 使用。  The embodiment of the present invention can select a call forwarding option during a call, input or select a third party identifier, and select to call the identifier, thereby implementing a call with a third party, thereby solving the problem that the mobile user equipment or the soft terminal cannot transfer the call to the user. The inconvenience caused by the transfer business is more convenient and convenient to use.
图 3A-图 3F是根据本发明另一实施例的呼叫转接的方法 30的示意图。 如图 3A所示, 第二用户设备呈现与第一用户设备建立通话成功后的呼叫 接通界面 301 , 所述呼叫接通界面 301包括转接按钮 302,也就是方法 10的第 一输入区。 此外, 呼叫接通界面 301还可以包括当前状态的指示、 静音、 输入 键盘、 免提或挂机等按钮。 为了说明方便, 图 3A仅是作为范例说明。 图 3A 的呼叫接通界面 301可以在图 2的 217过程中呈现。  3A-3F are schematic diagrams of a method 30 of call forwarding in accordance with another embodiment of the present invention. As shown in FIG. 3A, the second user equipment presents a call-on interface 301 after the call is successfully established with the first user equipment, and the call-on interface 301 includes a transfer button 302, that is, a first input area of the method 10. In addition, the call-on interface 301 can also include an indication of the current state, a mute, an input keyboard, a hands-free or an on-hook button. For convenience of explanation, Fig. 3A is merely illustrative. The call-on interface 301 of Figure 3A can be presented during the process of Figure 217 of Figure 2.
如图 3B所示, 当选择了转接按钮 302, 也就是当接收对第一输入区的第 一输入时, 第二用户设备呈现呼叫转接界面 303 , 所述呼叫转接界面 303包括 标识输入区 304, 也就是方法 10的第二输入区和呼叫按钮 305 , 也就是方法 10的第三输入区。 图 3B的呼叫转接界面 303可以在图 2的 219过程中呈现。  As shown in FIG. 3B, when the transfer button 302 is selected, that is, when receiving the first input to the first input area, the second user device presents a call transfer interface 303, and the call transfer interface 303 includes the identification input. Zone 304, which is the second input zone of method 10 and call button 305, that is, the third input zone of method 10. The call forwarding interface 303 of Figure 3B can be presented during the process 219 of Figure 2.
图中所示的标识输入区 304也可以以菜单形式实现。通过选择标识簿上的 号码或用户名称等可以完成第三用户设备的标识输入, 也就是第二输入。  The identification input area 304 shown in the figure can also be implemented in the form of a menu. The identification input of the third user equipment, that is, the second input, can be completed by selecting the number or user name on the identification book or the like.
当在标识输入区 304输入了标识, 并选择了呼叫按钮 305 , 也就是接收对 第二输入区的第二输入和对第三输入区的第三输入时,第二用户设备向交换机 发送转接请求, 所述转接请求包括第二输入携带的第三用户设备的标识, 以使 交换机可以建立第一用户设备和第二用户设备之间的通话。 When the identification is entered in the identification input area 304, and the call button 305 is selected, that is, the receiving pair a second input of the second input area and a third input to the third input area, the second user equipment sends a transfer request to the switch, where the transfer request includes the identifier of the third user equipment carried by the second input, The switch can establish a call between the first user equipment and the second user equipment.
本发明实施例可以在通话过程中选择呼叫转移选项,输入或选择第三方的 标识并选择呼叫该标识,从而与第三方实现通话, 由此解决了移动用户设备或 软终端不能进行呼叫转移给用户带来的不便,提供了转接业务更便捷和方便的 使用。  The embodiment of the present invention can select a call forwarding option during a call, input or select a third party identifier, and select to call the identifier, thereby implementing a call with a third party, thereby solving the problem that the mobile user equipment or the soft terminal cannot transfer the call to the user. The inconvenience caused by the transfer business is more convenient and convenient to use.
为了提高用户体验, 第二用户设备在向交换机发送转接请求, 所述转接请 求包括第二输入携带的第三用户设备的标识,以使交换机建立第一用户设备和 第二用户设备之间的通话的过程中,作为不同的实施例,还可以呈现以下的界 面。  In order to improve the user experience, the second user equipment sends a transfer request to the switch, where the transfer request includes the identifier of the third user equipment carried by the second input, so that the switch establishes between the first user equipment and the second user equipment. In the course of the call, as a different embodiment, the following interface can also be presented.
如图 3C所示, 当在标识输入区 304输入了第三用户设备的标识(图 3C 中第三用户设备的标识是第三用户设备的电话号码 18912345678 ), 并选择了 呼叫按钮 305 , 且第一用户设备和第三用户设备之间的通话尚未建立时, 在呼 叫转接界面 303之后, 第二用户设备还可以呈现转接等待界面 306, 所述转接 等待界面 306包括取消呼叫转接的取消按钮 308 , 也就是方法 10的第五输入 区和呼叫转接处于正在呼叫状态的指示 307。 图 3C的呼叫转接界面 305可以 在图 2的 221、 223和 225过程中呈现。  As shown in FIG. 3C, when the identifier of the third user equipment is input in the identification input area 304 (the identifier of the third user equipment in FIG. 3C is the telephone number 18912345678 of the third user equipment), and the call button 305 is selected, and the When the call between the user equipment and the third user equipment has not been established, after the call transfer interface 303, the second user equipment may also present a transfer waiting interface 306, which includes canceling the call transfer. The cancel button 308, that is, the fifth input field of method 10 and the call forwarding is in an indication 307 of the calling state. The call forwarding interface 305 of Figure 3C can be presented during the steps 221, 223, and 225 of Figure 2.
如图 3D所示, 在呼叫转接界面 303之后, 第二用户设备还可以呈现转接 振铃界面 309, 所述转接振铃界面 309包括取消呼叫转接的取消按钮 308, 和 呼叫转接处于振铃状态的指示 310。 图 3D的转接振铃界面 309可以在图 2的 227、 229和 231过程中呈现。  As shown in FIG. 3D, after the call transfer interface 303, the second user equipment can also present an transfer ringing interface 309, which includes a cancel button 308 for canceling call transfer, and call forwarding. An indication 310 that is in a ringing state. The transfer ringing interface 309 of Figure 3D can be presented during 227, 229, and 231 of Figure 2.
如图 3E所示, 在呼叫振铃界面 309之后, 第二用户设备还可以呈现转接 接通界面 311 , 所述转接接通界面 311包括第三用户设备的通话接通状态指示 312和用于选择与第一用户设备终止通话的挂机按钮 313 ,也就是方法 10的第 四输入区。 图 3E的转接接通界面 311可以在图 2的 233、 235、 237、 239和 241过程中呈现。  As shown in FIG. 3E, after the call ringing interface 309, the second user equipment may also present a transit-on interface 311, where the transit-on interface 311 includes a call-on state indication 312 of the third user equipment and The on-hook button 313, which is the fourth input area of the method 10, is selected to terminate the call with the first user device. The transfer-on interface 311 of Figure 3E can be presented during the steps 233, 235, 237, 239, and 241 of Figure 2.
此外, 如图 3F所示, 在呼叫转接界面 303或转接振铃界面 309之后, 转 接接通界面 311之前, 第二用户设备依据通信线路的状况, 还可以呈现转接繁 忙界面 314。 所述转接繁忙界面 314包括用于取消呼叫转接的取消按钮 308和 呼叫转接处于线路繁忙状态的指示 315。 In addition, as shown in FIG. 3F, after the call forwarding interface 303 or the switching ringing interface 309, before the switching of the interface 311, the second user equipment may also forward the forwarding according to the status of the communication line. Busy interface 314. The transfer busy interface 314 includes a cancel button 308 for canceling call forwarding and an indication 315 that the call transfer is in a busy state of the line.
图 3C至图 3F的界面可以根据通信线路的状况或依第二用户设备的不同, 可以出现一个或多个。本发明实施例通过多种界面中丰富的指示和选项可以提 5 高用户体验。  The interfaces of Figures 3C-3F may occur one or more depending on the condition of the communication line or depending on the second user equipment. The embodiment of the present invention can provide a high user experience through rich indications and options in various interfaces.
图 4是根据本发明实施例呼叫转接的装置 40的框图。  4 is a block diagram of an apparatus 40 for call forwarding in accordance with an embodiment of the present invention.
装置 40包括呈现单元 41、 接收单元 43和转接单元 45。  The device 40 includes a presentation unit 41, a receiving unit 43, and a switching unit 45.
呈现单元 41呈现与第一用户设备成功建立呼叫后的呼叫接通界面, 呼叫 接通界面包括第一输入区;  The presentation unit 41 presents a call-on interface after the call is successfully established with the first user equipment, and the call-on interface includes a first input area;
0 接收单元 43接收对第一输入区的第一输入; 其中,接收单元 43具体可以 是呼叫转接装置 40所包括的触敏显示器等; The receiving unit 43 receives the first input to the first input area; wherein, the receiving unit 43 is specifically a touch sensitive display included in the call switching device 40;
呈现单元 41根据接收单元 43所接收的第一输入, 呈现呼叫转接界面,呼 叫转接界面包括第二输入区和第三输入区;  The presentation unit 41 presents a call transfer interface according to the first input received by the receiving unit 43, the call transfer interface includes a second input area and a third input area;
接收单元 43接收对第二输入区的第二输入和对第三输入区的第三输入; _ 5 转接单元 45根据接收单元 43接收的第二输入和第三输入,向交换机发送 转接请求, 所述转接请求包括第二输入携带的第三用户设备的标识, 以使交换 机建立第一用户设备和第三用户设备之间的通话,其中第三输入是指选择呼叫 第三用户设备的标识的输入。  The receiving unit 43 receives the second input to the second input area and the third input to the third input area; the _ 5 switching unit 45 sends a transfer request to the switch according to the second input and the third input received by the receiving unit 43. The transfer request includes an identifier of the third user equipment carried by the second input, so that the switch establishes a call between the first user equipment and the third user equipment, where the third input refers to selecting to call the third user equipment. The input of the logo.
装置 40实现了方法 10、 20和 30, 具体细节此处不再赘述。  The apparatus 40 implements the methods 10, 20, and 30, and the detailed details are not described herein again.
»0 本发明实施例可以在通话过程中选择呼叫转移选项,输入或选择第三方的 标识并选择呼叫该标识,从而与第三方实现通话, 由此解决了移动用户设备或 软终端不能进行呼叫转移给用户带来的不便,提供了转接业务更便捷和方便的 使用。 The embodiment of the present invention can select a call forwarding option during a call, input or select a third party identifier, and select to call the identifier, thereby implementing a call with a third party, thereby solving the problem that the mobile user equipment or the soft terminal cannot perform call forwarding. The inconvenience to the user provides a convenient and convenient use of the transfer service.
此外,作为另一个实施例,在交换机建立第一用户设备和第三用户设备之 15 间的通话成功后, 呈现单元 41可以呈现转接接通界面, 转接接通界面包括第 三用户设备的通话接通状态指示和用于选择与第一用户设备终止通话的第四 输入区。  In addition, as another embodiment, after the switch establishes a successful call between the first user equipment and the third user equipment, the presentation unit 41 may present a transit connection interface, and the transit connection interface includes the third user equipment. A call-on state indication and a fourth input zone for selecting to terminate a call with the first user equipment.
作为另一实施例,在交换机建立第一用户设备和第三用户设备之间的通话 成功前, 呈现单元 41可以呈现转接等待界面, 转接等待界面包括用于取消呼 叫转接的第五输入区和呼叫转接处于正在呼叫状态的指示。 As another embodiment, before the switch establishes a successful call between the first user equipment and the third user equipment, the presentation unit 41 may present a transfer waiting interface, and the transfer waiting interface includes a call cancellation The fifth input zone called the transfer and the call transfer are in an indication of the calling state.
作为另一实施例,在交换机建立第一用户设备和第三用户设备之间的通话 成功前, 呈现单元 41可以呈现转接振铃界面, 转接振铃界面包括用于取消呼 叫转接的第五输入区和呼叫转接处于振铃状态的指示。  As another embodiment, before the switch establishes a successful call between the first user equipment and the third user equipment, the presentation unit 41 may present an transfer ringing interface, where the transfer ringing interface includes a call for canceling the call transfer. An indication that the five-input zone and call forwarding are in a ringing state.
5 作为另一实施例,在交换机建立第一用户设备和第三用户设备之间的通话 成功前, 呈现单元 41可以呈现转接繁忙界面, 转接繁忙界面包括用于取消呼 叫转接的第五输入区和呼叫转接处于线路繁忙状态的指示。 5 As another embodiment, before the switch establishes a successful call between the first user equipment and the third user equipment, the presentation unit 41 may present the transfer busy interface, and the transfer busy interface includes a fifth for canceling the call transfer. The input zone and call forwarding are in an indication that the line is busy.
本发明实施例通过多种界面中丰富的指示和选项可以提高用户体验。  The embodiment of the present invention can improve the user experience through rich indications and options in various interfaces.
图 5是根据本发明实施例呼叫转移的另一方法 50的流程图。  Figure 5 is a flow diagram of another method 50 of call forwarding in accordance with an embodiment of the present invention.
0 如图 5所示, 包括: 0 As shown in Figure 5, including:
51 ,呈现接收第一用户设备的呼叫输入后的呼叫接通界面(图 3A的 301 ), 呼叫接通界面包括转接按钮 (类似图 3A的 302 )。  51. Presenting a call-on interface (301 of FIG. 3A) after receiving the call input of the first user equipment, and the call-on interface includes a transfer button (similar to 302 of FIG. 3A).
53 , 转接按钮被选中后, 呈现呼叫转接界面(类似图 3B的 303 ), 呼叫转 接界面包括标识输入区(类似图 3B的 304 )和呼叫按钮 (类似图 3B的 305 )。 5 55 , 在标识输入区输入或选中第三用户设备的标识, 且选中呼叫按钮后, 向交换机发送转接请求,以使交换机建立第一用户设备和第三用户设备之间的 通话, 所述转接请求包括第三用户设备的标识, 其中呼叫按钮用于选择呼叫第 三用户设备。  53. After the transfer button is selected, the call transfer interface (similar to 303 of FIG. 3B) is presented. The call transfer interface includes an identification input area (similar to 304 of FIG. 3B) and a call button (similar to 305 of FIG. 3B). 5 55, after inputting or selecting the identifier of the third user equipment in the identifier input area, and selecting the call button, sending a transfer request to the switch, so that the switch establishes a call between the first user equipment and the third user equipment, The transfer request includes an identification of the third user device, wherein the call button is used to select to call the third user device.
本发明实施例中, 第三用户设备的标识根据第三用户设备的类型、或所处 »0 的系统的不同而不同, 例如第三用户设备为手机时,对应的第三用户设备的标 识可以是第三用户设备的电话号码; 在第三用户设备为软终端 (如 SIP终端) 时,第三用户设备的标识也可以是第三用户设备的用户名称等。可以理解的是, 第三用户设备的标识可以由用户通过呼叫转接界面提供的标识输入按钮输入, 例如可以通过输入电话号码的数字按钮输入第三方用户设备对应的电话号码; In the embodiment of the present invention, the identifier of the third user equipment is different according to the type of the third user equipment or the system of the third user equipment. For example, when the third user equipment is a mobile phone, the identifier of the corresponding third user equipment may be The third user equipment is a telephone number. When the third user equipment is a soft terminal (such as a SIP terminal), the identifier of the third user equipment may also be a user name of the third user equipment. It can be understood that the identifier of the third user equipment can be input by the user through the identifier input button provided by the call forwarding interface, for example, the number corresponding to the third party user equipment can be input by inputting a numeric button of the telephone number;
»5 第三方用户设备的标识也可以由用户通过呼叫转接界面提供的标识选择按钮 从第二用户设备本机存储的标识簿中选择第三方用户设备对应的标识, 其中, 标识簿根据标识的不同可以是不同的名称, 例如可以是手机中电话簿,软终端 中的地址簿等; 例如在第二用户设备为手机时,可以从手机存储的电话簿中选 择第三用户设备对应的电话号码。 本发明实施例可以在通话过程中选择呼叫转移选项,输入或选择第三方的 标识并选择呼叫该标识,从而与第三方实现通话, 由此解决了移动用户设备或 软终端不能进行呼叫转移给用户带来的不便,提供了转接业务更便捷和方便的 使用。 The identifier of the third-party user equipment may also be selected by the user from the identifier book stored in the second user equipment by using the identifier selection button provided by the user through the call forwarding interface, wherein the identifier is based on the identifier. The difference may be a different name, for example, it may be a phone book in a mobile phone, an address book in a soft terminal, etc.; for example, when the second user device is a mobile phone, the phone number corresponding to the third user device may be selected from the phone book stored in the mobile phone. . The embodiment of the present invention can select a call forwarding option during a call, input or select a third party identifier, and select to call the identifier, thereby implementing a call with a third party, thereby solving the problem that the mobile user equipment or the soft terminal cannot transfer the call to the user. The inconvenience caused by the transfer business is more convenient and convenient to use.
此外, 方法 50还可以包括: 在交换机建立第一用户设备和第三用户设备 之间的通话成功后, 呈现转接接通界面(类似图 3E的 311 ), 转接接通界面包 括第三用户设备的通话状态指示(图 3E的 312 )和用于选择与第一用户设备 终止通话的挂机按钮(图 3E的 313 )。  In addition, the method 50 may further include: after the switch establishes a successful call between the first user equipment and the third user equipment, presenting a transit connection interface (similar to 311 of FIG. 3E), and the transit connection interface includes the third user. The call status indication of the device (312 of Figure 3E) and the on-hook button (313 of Figure 3E) for selecting to terminate the call with the first user device.
或者,在交换机建立第一用户设备和第三用户设备之间的通话成功前, 呈 现转接等待界面(类似图 3C的 306 ), 转接等待界面包括用于取消呼叫转接的 取消按钮(类似图 3C的 308 )和呼叫转接处于正在呼叫状态的指示(类似图 3C的 307 )。  Alternatively, before the switch establishes a successful call between the first user equipment and the third user equipment, a transfer waiting interface (similar to 306 of FIG. 3C) is presented, and the transfer waiting interface includes a cancel button for canceling the call transfer (similar 308) of Figure 3C and the call forwarding are in an indication of a calling state (similar to 307 of Figure 3C).
或者,在交换机建立第一用户设备和第三用户设备之间的通话成功前, 呈 现转接振铃界面(类似图 3D的 309 ), 转接振铃界面包括用于取消呼叫转接的 取消按钮(类似图 3D的 308 )和呼叫转接处于振铃状态的指示 (类似图 3C 的 310 )。  Alternatively, before the switch establishes a successful call between the first user equipment and the third user equipment, an transfer ringing interface (similar to 309 of FIG. 3D) is presented, and the transfer ringing interface includes a cancel button for canceling the call transfer. (similar to 308 of Figure 3D) and the indication that the call transfer is in a ringing state (similar to 310 of Figure 3C).
或者,在交换机建立第一用户设备和第三用户设备之间的通话成功前, 呈 现转接繁忙界面(类似图 3F的 314 ), 转接繁忙界面包括用于取消呼叫转接的 取消按钮(类似图 3F的 308 )和呼叫转接处于线路繁忙状态的指示 (类似图 3F的 315 )。  Alternatively, before the switch establishes a successful call between the first user equipment and the third user equipment, the handover busy interface (similar to 314 in FIG. 3F) is presented, and the handover busy interface includes a cancel button for canceling the call transfer (similar 308) of Figure 3F and the call forwarding are in an indication that the line is busy (similar to 315 of Figure 3F).
本发明实施例通过多种界面中丰富的指示和选项可以提高用户体验。  The embodiment of the present invention can improve the user experience through rich indications and options in various interfaces.
本领域普通技术人员可以意识到,结合本文中所公开的实施例描述的各示 例的单元及算法步骤, 能够以电子硬件、或者计算机软件和电子硬件的结合来 实现。这些功能究竟以硬件还是软件方式来执行,取决于技术方案的特定应用 所描述的功能, 但是这种实现不应认为超出本发明的范围。  Those of ordinary skill in the art will appreciate that the elements and algorithm steps of the various examples described in connection with the embodiments disclosed herein can be implemented in electronic hardware or a combination of computer software and electronic hardware. Whether such functions are performed in hardware or software depends on the functionality described for the particular application of the technical solution, but such implementation should not be considered to be beyond the scope of the present invention.
所属领域的技术人员可以清楚地了解到, 为描述的方便和简洁, 上述描述 的系统、装置和单元的具体工作过程,可以参考前述方法实施例中的对应过程, 在此不再赘述。 在本申请所提供的几个实施例中, 应该理解到, 所揭露的系统、 装置和方 法, 可以通过其它的方式实现。 例如, 以上所描述的装置实施例仅仅是示意性 的, 例如, 所述单元的划分, 仅仅为一种逻辑功能划分, 实际实现时可以有另 外的划分方式, 例如多个单元或组件可以结合或者可以集成到另一个系统, 或 一些特征可以忽略, 或不执行。 另一点, 所显示或讨论的相互之间的耦合或直 接耦合或通信连接可以是通过一些接口, 装置或单元的间接耦合或通信连接, 可以是电性, 机械或其它的形式。 A person skilled in the art can clearly understand that for the convenience and brevity of the description, the specific working process of the system, the device and the unit described above can refer to the corresponding process in the foregoing method embodiment, and details are not described herein again. In the several embodiments provided herein, it should be understood that the disclosed systems, devices, and methods may be implemented in other ways. For example, the device embodiments described above are merely illustrative. For example, the division of the unit is only a logical function division. In actual implementation, there may be another division manner, for example, multiple units or components may be combined or Can be integrated into another system, or some features can be ignored, or not executed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interface, device or unit, and may be in an electrical, mechanical or other form.
所述作为分离部件说明的单元可以是或者也可以不是物理上分开的,作为 单元显示的部件可以是或者也可以不是物理单元, 即可以位于一个地方,或者 也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部 单元来实现本实施例方案的目的。  The units described as separate components may or may not be physically separate, and the components displayed as the units may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the units may be selected according to actual needs to achieve the objectives of the solution of the embodiment.
另外, 在本发明各个实施例中的各功能单元可以集成在一个处理单元中, 也可以是各个单元单独物理存在 ,也可以两个或两个以上单元集成在一个单元 中。  In addition, each functional unit in each embodiment of the present invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.
所述功能如果以软件功能单元的形式实现并作为独立的产品销售或使用 时, 可以存储在一个计算机可读取存储介质中。基于这样的理解, 本发明的技 术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的部分可以 以软件产品的形式体现出来, 该计算机软件产品存储在一个存储介质中, 包括 若干指令用以使得一台计算机设备(可以是个人计算机, 服务器, 或者网络设 备等)执行本发明各个实施例所述方法的全部或部分步骤。 而前述的存储介质 包括: U盘、 移动硬盘、 只读存储器(ROM, Read-Only Memory ), 随机存取 存储器(RAM, Random Access Memory ), 磁碟或者光盘等各种可以存储程序 代码的介质。  The functions, if implemented in the form of software functional units and sold or used as separate products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention, which is essential or contributes to the prior art, or a part of the technical solution, may be embodied in the form of a software product, which is stored in a storage medium, including The instructions are used to cause a computer device (which may be a personal computer, server, or network device, etc.) to perform all or part of the steps of the methods described in various embodiments of the present invention. The foregoing storage medium includes: a U disk, a removable hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk, and the like, which can store program codes. .
以上所述,仅为本发明的具体实施方式,但本发明的保护范围并不局限于 此,任何熟悉本技术领域的技术人员在本发明揭露的技术范围内, 可轻易想到 变化或替换, 都应涵盖在本发明的保护范围之内。 因此, 本发明的保护范围应 所述以权利要求的保护范围为准。  The above is only a specific embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art can easily think of changes or substitutions within the technical scope of the present invention. It should be covered by the scope of the present invention. Therefore, the scope of the invention should be determined by the scope of the claims.

Claims

权 利 要 求 Rights request
1、 一种呼叫转接的方法, 其特征在于, 包括:  A method for call forwarding, characterized in that it comprises:
呈现与第一用户设备成功建立呼叫后的呼叫接通界面,所述呼叫接通界面 包括第一输入区;  Presenting a call-on interface after successfully establishing a call with the first user equipment, where the call-on interface includes a first input area;
当接收对所述第一输入区的所述第一输入时, 呈现呼叫转接界面, 所述呼 叫转接界面包括第二输入区和第三输入区;  And when receiving the first input to the first input area, presenting a call transfer interface, where the call transfer interface includes a second input area and a third input area;
当接收对所述第二输入区的第二输入和对所述第三输入区的第三输入时, 向交换机发送转接请求 ,所述转接请求包括所述第二输入携带的第三用户设备 的标识,以使所述交换机建立所述第一用户设备和所述第三用户设备之间的通 话, 其中  Transmitting a transfer request to the switch when receiving a second input to the second input zone and a third input to the third input zone, the transfer request including a third user carried by the second input An identifier of the device, so that the switch establishes a call between the first user equipment and the third user equipment, where
所述第三输入是指选择呼叫所述第三用户设备的标识的输入。  The third input refers to an input that selects to call the identity of the third user equipment.
2、 根据权利要求 1所述的方法, 其特征在于, 所述方法还包括: 在所述交换机建立所述第一用户设备和所述第三用户设备之间的通话成 功后, 呈现转接接通界面, 所述转接接通界面包括所述第三用户设备的通话接 通状态指示和用于选择与所述第一用户设备终止通话的第四输入区。  The method according to claim 1, wherein the method further comprises: after the switch establishes a successful call between the first user equipment and the third user equipment, presenting a handover connection The transit interface includes a call-on state indication of the third user equipment and a fourth input area for selecting to terminate the call with the first user equipment.
3、 根据权利要求 1所述的方法, 其特征在于, 所述方法还包括: 在所述交换机建立所述第一用户设备和所述第三用户设备之间的通话成 功前, 呈现转接等待界面, 所述转接等待界面包括用于取消呼叫转接的第五输 入区和呼叫转接处于正在呼叫状态的指示。  The method according to claim 1, wherein the method further comprises: before the switch establishes a successful call between the first user equipment and the third user equipment, performing a transfer waiting The interface, the transfer waiting interface includes an indication that the fifth input area for canceling call forwarding and the call transfer is in a calling state.
4、 根据权利要求 1所述的方法, 其特征在于, 所述方法还包括: 在所述交换机建立所述第一用户设备和所述第三用户设备之间的通话成 功前, 呈现转接振铃界面, 所述转接振铃界面包括用于取消呼叫转接的第五输 入区和呼叫转接处于振铃状态的指示。  The method according to claim 1, wherein the method further comprises: before the switch establishes a successful call between the first user equipment and the third user equipment, presenting a transit vibration The ringing interface, the transfer ringing interface includes an indication that the fifth input area for canceling call forwarding and the call transfer is in a ringing state.
5、 根据权利要求 1所述的方法, 其特征在于, 所述方法还包括: 在所述交换机建立所述第一用户设备和所述第三用户设备之间的通话成 功前, 呈现转接繁忙界面, 所述转接繁忙界面包括用于取消呼叫转接的第五输 入区和呼叫转接处于线路繁忙状态的指示。  The method according to claim 1, wherein the method further comprises: before the switch establishes a successful call between the first user equipment and the third user equipment, the handover is busy The interface, the transfer busy interface includes an indication that the fifth input zone for canceling call forwarding and the call transfer is in a busy state of the line.
6、 根据权利要求 1所述的方法, 其特征在于:  6. The method of claim 1 wherein:
所述第一输入区包括转接按钮; 所述第二输入区包括标识输入区; 以及 The first input area includes a transfer button; The second input area includes an identification input area;
所述第三输入区包括呼叫按钮。  The third input area includes a call button.
7、 根据权利要求 2所述的方法, 其特征在于: 所述第四输入区包括挂机 按钮。  7. The method of claim 2 wherein: said fourth input area comprises an on-hook button.
5 8、 根据权利要求 3至 5中任一项所述的方法, 其特征在于: 所述第五输 入区包括取消按钮。  The method according to any one of claims 3 to 5, characterized in that the fifth input area comprises a cancel button.
9、 一种呼叫转接的装置, 其特征在于, 包括接收单元、 呈现单元和转接 单元:  9. A device for call forwarding, comprising: a receiving unit, a presenting unit, and a switching unit:
呈现单元, 用于呈现与第一用户设备成功建立呼叫后的呼叫接通界面, 所 _ 0 述呼叫接通界面包括第一输入区;  a presentation unit, configured to present a call-on interface after the call is successfully established with the first user equipment, where the call-on interface includes a first input area;
接收单元, 用于接收对所述第一输入区的所述第一输入;  a receiving unit, configured to receive the first input to the first input area;
所述呈现单元, 用于根据所述接收单元所接收的所述第一输入, 呈现呼叫 转接界面, 所述呼叫转接界面包括第二输入区和第三输入区;  The presentation unit is configured to present a call transfer interface according to the first input received by the receiving unit, where the call transfer interface includes a second input area and a third input area;
所述接收单元,用于接收对所述第二输入区的第二输入和对所述第三输入 5 区的第三输入;  The receiving unit is configured to receive a second input to the second input area and a third input to the third input 5 area;
转接单元, 用于根据所述接收单元接收的所述第二输入和所述第三输入, 向交换机发送转接请求 ,所述转接请求包括所述第二输入携带的第三用户设备 的标识,以使所述交换机建立所述第一用户设备和所述第三用户设备之间的通 话, 其中  a switching unit, configured to send a transfer request to the switch according to the second input and the third input received by the receiving unit, where the transfer request includes a third user equipment carried by the second input Identifying, so that the switch establishes a call between the first user equipment and the third user equipment, where
»0 所述第三输入是指选择呼叫所述第三用户设备的标识的输入。  »0 The third input refers to an input that selects to call the identity of the third user equipment.
10、 根据权利要求 9所述的装置, 其特征在于:  10. Apparatus according to claim 9 wherein:
所述呈现单元,还用于在所述交换机建立所述第一用户设备和所述第三用 户设备之间的通话成功后, 呈现转接接通界面, 所述转接接通界面包括所述第 三用户设备的通话接通状态指示和用于选择与所述第一用户设备终止通话的 15 第四输入区。  The presenting unit is further configured to: after the switch establishes a successful call between the first user equipment and the third user equipment, present a transit connection interface, where the transit connection interface includes the a call-on state indication of the third user equipment and a 15th input area for selecting to terminate the call with the first user equipment.
11、 根据权利要求 9所述的装置, 其特征在于:  11. Apparatus according to claim 9 wherein:
所述呈现单元,还用于在交换机建立所述第一用户设备和所述第三用户设 备之间的通话成功前, 呈现转接等待界面, 所述转接等待界面包括用于取消呼 叫转接的第五输入区和呼叫转接处于正在呼叫状态的指示。 The presentation unit is further configured to: before the switch establishes a successful call between the first user equipment and the third user equipment, present a transfer waiting interface, where the transfer waiting interface includes canceling call forwarding The fifth input zone and call forwarding are in an indication of the calling state.
12、 根据权利要求 9所述的装置, 其特征在于: 12. Apparatus according to claim 9 wherein:
所述呈现单元,还用于在交换机建立所述第一用户设备和所述第三用户设 备之间的通话成功前, 呈现转接振铃界面, 所述转接振铃界面包括用于取消呼 叫转接的第五输入区和呼叫转接处于振铃状态的指示。  The presenting unit is further configured to: before the switch establishes a successful call between the first user equipment and the third user equipment, present an transfer ringing interface, where the transfer ringing interface includes a call for canceling the call The fifth input zone of the transfer and the call transfer are in an indication of the ringing state.
13、 根据权利要求 9所述的装置, 其特征在于:  13. Apparatus according to claim 9 wherein:
所述呈现单元,还用于在交换机建立所述第一用户设备和所述第三用户设 备之间的通话成功前, 呈现转接繁忙界面, 所述转接繁忙界面包括用于取消呼 叫转接的第五输入区和呼叫转接处于线路繁忙状态的指示。  The presenting unit is further configured to: before the switch establishes a successful call between the first user equipment and the third user equipment, present a transit busy interface, where the transit busy interface includes canceling call forwarding The fifth input zone and call forwarding are in an indication that the line is busy.
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