WO2012041036A1

WO2012041036A1 - Method, device and terminal for replying information

Info

Publication number: WO2012041036A1
Application number: PCT/CN2011/071290
Authority: WO
Inventors: 张本全; 黄勤波
Original assignee: 中兴通讯股份有限公司
Priority date: 2010-09-29
Filing date: 2011-02-25
Publication date: 2012-04-05
Also published as: CN101958958A

Abstract

A method, device and terminal for replying information are provided by the embodiment of the present invention. The method includes the steps: after a called terminal receives an incoming call from a calling terminal, event information is extracted from an event record (101); the called terminal generates notification information by using the event information and sends the informing information to the calling terminal (102). By adopting the method of the present invention embodiment, the called terminal can automatically reply information to the calling terminal, the puzzle that the user can not reply information in the special situation is solved, the calling terminal can be responded in time, so that both of the users' experience is improved.

Description

Method, device and terminal for replying information

The present invention relates to the field of information automatic reply technology, and in particular, to a method, device and terminal for replying information. Background technique

At present, with the development of communication technology, mobile terminals such as mobile phones have become an indispensable communication tool for people, which greatly facilitates users to get in touch with others anytime and anywhere. However, while users enjoy the convenience of mobile terminals, they also encounter new problems.

For example, the three cases listed below:

(1) The user may not answer or reply when receiving a call or text message on certain occasions (such as a meeting).

(2) The user carries the mobile phone, but the mobile phone is in the silent mode, and the user may not know when to receive the phone or text message, and therefore cannot reply to the calling user.

(3) The user forgets to carry the mobile phone and does not know when to receive the call or text message, so the caller cannot be replied.

In the above case, since the calling user cannot obtain the user's response, the user may continually make a call or send a text message to the user without knowing, and the user cannot notify the calling user that the information is currently unavailable or inconvenient.

In summary, there is no method in the prior art that can automatically reply to information. Summary of the invention

Embodiments of the present invention provide a method, a device, and a terminal for replying information, which are used to automatically reply information to a calling terminal when the user cannot or does not conveniently reply to the information. A method of replying to information, including:

After receiving the incoming call from the calling terminal, the called terminal extracts event information from the event record; the called terminal constructs the event information as the notification information to be sent to the calling terminal.

Preferably, the method further includes: after the called terminal receives the event information from the event record after receiving the incoming call from the calling terminal, the method further includes:

The called terminal determines that the automatic reply information function is enabled.

Preferably, the type of the incoming call is a call request;

After the called terminal receives the event information from the event record after receiving the incoming call from the calling terminal, the method further includes:

The called terminal terminates the call request after determining that the automatic reply information function is turned on.

Preferably, the called terminal constructs the event information as the notification information to be sent to the calling terminal, and the method includes: the called terminal embeds the event information into the preset template information to construct the notification information, and sends the notification information to the calling terminal. .

Preferably, the event record includes one or more of a schedule, a memo, and a notebook;

The event information includes one or more of topic information, start time, end time, and location.

A device for replying to information, including:

An extraction module, configured to extract event information from the event record after receiving the incoming call from the calling terminal; and

And a sending module, configured to configure the event information extracted by the extraction module to send the notification information to the calling terminal.

Preferably, the device further includes:

The query module is configured to query whether to enable the automatic reply information function after receiving the incoming call from the calling terminal, and after the function of determining the automatic reply information is turned on, triggering the extracting module to be from the event record Extract event information.

Preferably, the query module is further configured to:

After the type of the incoming call is a call request, and the function of determining the automatic reply information is turned on, the call request is terminated.

Preferably, the sending module is specifically configured to:

The event information extracted by the extraction module is embedded in the preset template information to be configured as notification information, and the notification information is sent to the calling terminal.

A terminal comprising the above means for replying information.

Since the called terminal can extract the event information from the event information and send the extracted event information to the calling terminal, the called terminal can automatically reply the information to the calling terminal.

Further, since the called terminal can automatically reply the information to the calling terminal, the problem that the user using the called terminal cannot reply in a specific occasion is solved, and the calling user using the calling terminal can be avoided in response to the timely response. Uninformed situations, constantly making calls or sending messages to interfere with users, thus enhancing the user experience of both parties. DRAWINGS

1 is a schematic diagram of a first method for replying information according to an embodiment of the present invention;

2 is a schematic diagram of a schedule page in an embodiment of the present invention;

3 is a schematic diagram of a page for setting an automatic reply information function according to an embodiment of the present invention; FIG. 4 is a schematic diagram of a second method for replying information according to an embodiment of the present invention;

FIG. 5 is a schematic structural diagram of an apparatus for replying information according to an embodiment of the present invention. detailed description

The present invention provides a method for replying to a message. The method includes: after the called terminal receives an incoming call from the calling terminal, automatically extracts event information from the event record; and constructs the event information as the notification information to be sent to the calling terminal. With the solution of the invention, the called terminal can automatically reply the information to the calling terminal. End. Further, the problem that the user cannot reply in a specific situation is solved, and the calling user can promptly make a call or send a message to the user without knowing it, thereby improving the user experience of both parties.

The solution of the present invention will be further described in detail below with reference to the accompanying drawings.

Referring to FIG. 1 , a method for replying information provided by an embodiment of the present invention includes:

Step 101: After the called terminal receives the incoming call from the calling terminal, the event information is extracted from the event record. Step 102: The called terminal constructs the event information as the notification information to be sent to the calling terminal.

In step 101, the types of incoming calls include, but are not limited to, call requests and information, including but not limited to voice requests and video requests, including but not limited to Short Message Service (SMS) and multimedia messaging (Multimedia Messaging Service) , MMS, referred to as MMS).

The event record is the basic application information on the called terminal, and is a general term for an application capable of recording a specific event such as a schedule, a memo, and a notepad. The event record includes but is not limited to one of the schedule, the memo, and the notebook. Or multiple, for example, the called terminal can have an event logging application, or it can have multiple event logging applications.

The event logging application is used to record the user's anomalous events, and each event can have multiple event information.

The event information extracted by the called terminal from which event is recorded may be preset by the user or preset by the called terminal in the software program.

Preferably, in order to enhance the user experience, the user sets the event information from which application the recorded terminal specifically extracts from.

There are several ways to extract event information from which event-recorded application. There are two ways to do this: Assume that the called terminal has three applications: schedule, memo, and notepad.

Method 1. Directly set the event information from the schedule, memo or notepad. Method 2: Prioritize schedules, memos, and notebooks, and extract event information from higher priority applications in order of priority. For example, the priority order is: Schedule > Memo > Notepad, then the called terminal first extracts event information from the schedule. If there is no event recorded in the schedule, the event information is extracted from the memo, if no event is recorded in the memo , extract event information from Notepad.

It should be noted that the manner of setting the event information from which the event record application is extracted is not limited to the above two methods, and the other manners for setting the event information from which the event record application is applied also apply to Embodiments of the invention.

If there is at least one event in an application recorded by the event, preferably, in order to make the content of the automatic reply message have higher accuracy, each event sets a date, and the called terminal receives the incoming call from the day. Event information is extracted from the event. Further, if there are multiple events in a day, each event sets a start time and an end time, and after receiving the call, the called terminal determines which time period the call time point belongs to, thereby extracting the time segment corresponding Event information.

An event generally includes multiple event information such as subject, start time, end time, and location. Figure 2 is a schematic diagram of a page in the schedule of event records. As can be seen from Figure 2, an event scheduled by the process includes multiple event information such as subject, start time, end time, and location. The called terminal extracts at least one event information, and specifically extracting which event information or events may be preset by the user or preset by the called terminal in the software program. For example, set to extract only topics, or set the extraction theme and end time, or set the extraction theme, start time, end time, and location.

Preferably, in order to improve the user experience, the user sets which event information or which event information is specifically extracted by the called terminal.

It should be noted that the event information such as the theme, the start time, the end time, and the location used in the above examples are only for the convenience of explaining the embodiments of the present invention, and are not intended to limit the present invention. The pieces of information also apply to the embodiments of the present invention.

If the called terminal extracts at least two event information, correspondingly, in step 102, the called terminal may construct the event information as notification information in a preset order, and send the notification information to the calling terminal. For example, the extracted event information is the subject (meeting) and the start time (14:00), and the constructed notification information may be "meeting 14:00" or "14:00 meeting".

In order to make the calling user know when the user is convenient to receive the incoming call, in case the caller is disturbed multiple times, the event information extracted by the called terminal includes the end time, which can ensure that the calling user can know that the user is inconvenient before the end time. Receive incoming calls.

Preferably, in order to automatically reply when an automatic reply message is required, an automatic reply message function can also be set, and the user can select when to turn it on and off. Correspondingly, in step 101, after receiving the incoming call, the called terminal first queries whether to enable the automatic reply information function, and after determining that the automatic reply information function is turned on, extracts event information from the event record.

Further, if the incoming call type is a call request, in order to reduce the waiting time after the calling user dials, the called terminal may terminate the call request after determining that the automatic reply information function is turned on, and then extract event information from the event record.

In step 102, in order to make the event information sent by the called terminal to the calling terminal more readable, the called terminal may embed the extracted time information into the preset template information to construct the notification information. For example, the information extracted by the called terminal is "meeting" (topic), "14:00" (starting time), "16:00" (end time), "company" (location), embedding event information into the template information. The notification message constructed in the middle is: "Hello, I am in a company meeting, time is from 14:00 to 16:00, please contact later." Among them, the underlined part is the extracted event information, and the ununderlined part is Template information.

Preferably, in order to personalize the content of the automatic reply information and enhance the user experience, the template information may be set in advance by the called terminal, or may be freely edited and changed by the user.

It should be noted that the contents of the above templates are for illustrative purposes only and are not intended to limit the present invention. The contents of other template information are equally applicable to the embodiments of the present invention. For example, the template information is "Hello, I am, from to to, and I will contact you later." Among them, the underlined part can embed the extracted location, start time, end time, and topic specific content in the underline of the template information. The constructed notification message is: "Hello, I am at the company, I am in a meeting from 14:00 H 16:00, I will contact you later."

Before step 101, the method further includes: a function of the user to set an automatic reply message.

FIG. 3 is a schematic diagram of a page for setting a function of automatically replying information on a called terminal according to an embodiment of the present invention. When the user needs to enable the automatic reply information function, the user selects an "automatic reply information" function on the called terminal. Item, and check "Extract information from event record", select "Extract from schedule" as needed, and then select the extracted event information as needed: "Subject", "Location", "Start Time" and "End Time" , the content setting section can be filled in or not. Preferably, in order to make the information of the auto-recovery more readable, the information template is filled in the content setting to form complete notification information with the extracted event information. The information template can use the template that comes with the called terminal, or it can be edited or changed by the user.

When the content in the content setting is not filled in, the called terminal extracts the preset event information after receiving the incoming call from the calling terminal, and constructs the event information as the notification information to be sent to the calling terminal.

In the case of filling in the content in the content setting, after receiving the incoming call from the calling terminal, the called terminal extracts the preset event information, and forms the notification information with the template information, and then sends the notification information to the calling terminal. In order to be able to preview the content in the content setting and improve the content accuracy of the notification information, preferably, after selecting the event information to be extracted, the name of the event information is synchronized to the input box of the content setting, and the user according to the synchronized event Information, edit or change template information. For example, the preset event information to be extracted is the subject, location, start time, and end time. The order of synchronization to the content settings is: location - start time - end time - topic (where the order of synchronization to content settings can be The called terminal is pre-set), so you can edit the template information as "Hello, I am, from to to, and contact you later." The effect of the preview is: "Hello, I am at the location, from the start time to the end time, the topic is in contact with you." The content of the underlined part is used after the user receives the call from the calling terminal. Correspondingly, a notification message is formed. For example: The location of the extraction is "Company", the theme is "Meeting,, the start time is "14:00", and the end time is "16:00", then the information after the replacement is: "Hello, I am at the company. There is a meeting from 14:00 to 16:00 and I will contact you later. The advantage of using the template information of the embodiment of the present invention is that it is not necessary to write the information content every time, and the specific content of the event information can be updated according to the arrangement of the user, and the latest notification information content is automatically replied.

It should be noted that the page setting diagram of the embodiment of the present invention is only an example for convenience in explaining the solution of the present invention, and is not intended to limit the present invention.

FIG. 4 is a schematic flowchart of a method for automatically replying to information according to an embodiment of the present invention. In this embodiment, the user presets to extract event information from the schedule, and presets the extracted event information to be a place, a topic, a start time, and an end time, and uses template information as shown in FIG. The method of automatically replying to information includes the following steps:

Step 401: The called terminal receives a call request of the calling terminal.

Step 402: The called terminal queries whether the automatic reply information function is enabled. If yes, step 403 is performed; otherwise, the process ends.

Step 403: The called terminal terminates the call request.

Step 403 is an optional step, and step 404 may be directly executed without executing step 403.

Step 404: The called terminal extracts event information from the schedule.

In this embodiment, four event information of a place, a topic, a start time, and an end time are extracted. Step 405: The called terminal embeds the event information into the template information in a preset order to construct the notification information.

Step 406: The called terminal sends the notification information to the calling terminal. Based on the same inventive concept, a terminal is also provided in the embodiment of the present invention. Since the principle of the terminal solving the problem is similar to the method for replying the information in FIG. 1 , the implementation of the terminal can refer to the implementation of the method, and the repetition is no longer Narration.

Referring to FIG. 5, an apparatus for replying information according to an embodiment of the present invention includes: an extraction module 501 and a sending module 502.

The extracting module 501 is configured to extract event information from the event record after receiving the incoming call from the calling terminal.

For event record and event information, refer to the related content of event record and event information in Figure 1, and details are not described herein.

The sending module 502 is configured to configure event information extracted by the extracting module 501 as notification information to be sent to the calling terminal.

Further, the device further includes:

The setting module 503 is configured to set an automatic reply information function.

Preferably, in order to reduce unnecessary operations of the device in the embodiment of the present invention, the device further includes:

The query module 504 is configured to query whether the automatic reply information function is enabled by the setting module 503 after receiving the incoming call. After determining that the automatic reply information function is enabled, the trigger extracting module 501 extracts event information from the event record.

Preferably, when the event information extracted by the extraction module 501 is at least two, the sending module 502 is further configured to configure the event information extracted by the extraction module 501 into notification information in a preset order, and send the information to the calling terminal.

Further, the setting module 503 is further configured to set template information of the automatic reply information.

The template information may be information that is included in the terminal or information edited by the user.

Preferably, in order to make the event information sent to the calling terminal more readable, the sending module 502 is further configured to: embed the event information extracted by the extracting module 501 into the setting module 503 in advance. The set template information is configured as notification information, and the notification information is sent to the calling terminal.

Further, if the call type is a call request, preferably, in order to reduce the waiting time after the calling user dials, the query module 504 terminates the call request after determining that the automatic reply information function is turned on, and then triggers the extraction module 501 to extract from the event record. Event information.

The embodiment of the present invention further provides a terminal, where the terminal in the embodiment of the present invention includes the device for replying information in FIG. 5, wherein each module in the terminal can be implemented in hardware.

Those skilled in the art will appreciate that embodiments of the present invention can be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment, or a combination of software and hardware. Moreover, the invention can be embodied in the form of one or more computer program products embodied on a computer-usable storage medium (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer usable program code.

The present invention has been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (system), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart and/or block diagrams, and combinations of flows and/or blocks in the flowcharts and/or block diagrams can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing device to produce a machine for the execution of instructions for execution by a processor of a computer or other programmable data processing device. Means for implementing the functions specified in one or more of the flow or in a block or blocks of the flow chart.

The computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device. The apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.

These computer program instructions can also be loaded onto a computer or other programmable data processing device such that a series of operational steps are performed on the computer or other programmable device to produce the computer The processing is implemented such that instructions executed on a computer or other programmable device provide steps for implementing the functions specified in one or more blocks of the flowchart or in a block or blocks of the flowchart.

Although the preferred embodiment of the invention has been described, it will be apparent to those skilled in the art that, Therefore, the appended claims are intended to be interpreted as including the preferred embodiments and the modifications and modifications

It can be seen from the above embodiment that, according to the embodiment of the present invention, after the called terminal receives the incoming call from the calling terminal, the event information is extracted from the event record, and the event information is constructed as the notification information is sent to the calling terminal, so that the automatic reply can be automatically The information is sent to the calling terminal, which solves the problem that the user cannot reply in a specific situation, and at the same time enables the calling terminal to receive a timely response, thereby avoiding continually making a call or sending information to interfere with the user without knowing, thereby improving the user experience of both parties. . The spirit and scope of the invention. Thus, it is intended that the present invention cover the modifications and modifications of the invention

Claims

Claim

A method for replying to a message, the method comprising:

After receiving the incoming call from the calling terminal, the called terminal extracts event information from the event record; the called terminal constructs the event information as notification information to be sent to the calling terminal.

The method of claim 1, wherein the method further includes: after the called terminal receives the event information from the event record after receiving the incoming call from the calling terminal, the method further includes:

3. The method according to claim 2, wherein the type of the incoming call is a call request;

The method according to any one of claims 1 to 3, wherein the called terminal constructs the event information as notification information to the calling terminal, including:

The called terminal embeds the event information into preset template information to construct notification information, and sends the notification information to the calling terminal.

5. The method of claim 1, wherein the event record comprises one or more of a schedule, a memo, and a notebook;

6. A device for replying to information, characterized in that the device comprises:

The device of claim 6, wherein the device further comprises: a query module, configured to: after receiving an incoming call from the calling terminal, query whether to enable the automatic reply information function, and determine that the automatic reply information function is enabled Afterwards, the extraction module is triggered to extract the event information from the event record.

The device of claim 7, wherein the querying module is further configured to: terminate the call request after the type of the incoming call is a call request, and the function of determining the automatic reply information is turned on.

The apparatus according to any one of claims 6 to 8, wherein the transmitting module is specifically configured to:

The event information extracted by the extraction module is embedded in preset template information to be configured as notification information, and the notification information is sent to the calling terminal.

A terminal characterized by comprising the apparatus according to any one of claims 6 to 8.