WO2011154023A1

WO2011154023A1 - Method for producing a document with the aid of an information processing system

Info

Publication number: WO2011154023A1
Application number: PCT/EP2010/003530
Authority: WO
Inventors: Thomas Lederer
Original assignee: Siemens Enterprise Communications Gmbh & Co. Kg
Priority date: 2010-06-11
Filing date: 2010-06-11
Publication date: 2011-12-15

Abstract

In a method for producing a first document (1), in particular a letter, an email or an SMS, with the aid of an information processing system (4), in particular a communication terminal, for example a mobile telephone, a user of the information processing system (4) allocates an addressee (R2) to the document (1) to be produced in the information processing system, and, for this one addressee (R2), the information processing system (4) determines a text module (24, 25, 26) that is specific to this addressee and inserts this one text module that is specific to this addressee into the first document (1) to be produced. The information processing system (4) also makes it possible for the user to complete the document (1) to be produced.

Description

Method of producing a document by means of an information processing system

description

The invention relates to a method for generating a (first) document, in particular a letter, an e-mail or an SMS, with the aid of an information processing system, in particular a communication terminal, such as a mobile phone.

Such methods, such as word processing methods, are well known in the art. The invention has for its object to provide a method for generating a document by means of an information processing system, which facilitates the creation of the document as much as possible to the user of the system. This object is achieved by means of a method for generating a document according to the

independent claim solved.

According to the invention a process for producing a first document using an information processing ^¬ system is provided in which a user of the information processing system assigns the document to be generated in the information processing system comprises at least an addressee. The information processing system then determines or generates for this at least one addressee at least one specific to this addressee Text module and inserts this at least one specific for this addressee text module in the first document to be generated. The information processing system also allows the user to complete the document to be generated.

In connection with the description of the present

The invention is intended to mean, under a document, a compilation of data, in particular one or more files,

preferably associated with each other, for example, with each other via hyperlinks associated files are understood, with which messages between a sender and at least one addressee can be transmitted or stored. In particular, these are

Letters, emails or text messages (SMS = Short Message Service) and similar documents using a

Information processing system, in particular by means of a computer, such as a notebook, a so-called personal digital assistants (PDAs) or with the help of a communication terminal, such as

for example, can be created using a mobile phone, shipped and stored.

A document in the sense of the present invention can have one addressee or several addressees. One

Addressee in the sense of the present description is a natural or legal person, characterized or characterized by an address, such as a geographical delivery address (postal delivery address) or an e-mail address or by a mobile phone number or by similar suitable for addressing messages flag. In a first step of the method according to the invention, the user of the information processing system points to the document to be generated therein

Information processing system at least one addressee. This can preferably be done by the address of the addressee, for example his

Postal delivery address or its fax number, is manually entered into the document to be generated. Another preferred possibility is that the user opens an e-mail received from the addressee of the document to be generated or another document received from this addressee in the information processing system, for example from an existing one

Function ("reply function") of the information processing system makes use of generating a response document belonging to this received document, for example by the user pressing the so-called "reply button" of the so-called "e-mail client", after which Mail client opens a new window in a known manner, in which the user can write an addressed to the addressee e-mail, and in which the addressee is preferably already registered with its address to the skilled person are further options for manual or

automatic, d. H. computer-aided generation of such documents in which the document manually or computer assisted an addressee can be assigned. Therefore, these known methods do not have to be described in detail here.

The information processing system according to the invention now determines or generates for this at least one

Addressees at least one for this addressee

specific text module and at least adds this for this addressee specific text module in the first document to be generated. The information processing system according to the invention further enables the user to complete the one to be generated

Document, preferably by further text input or by the insertion of electronic images, audio data or video data.

In a preferred embodiment of the method according to the invention, the user assigns at least one addressee to the document to be generated by the user receiving the document from at least one second user

Document generated, which has received the information processing ^¬ system of this addressee. Preferred examples of such second documents are e-mails or SMS messages.

According to a further preferred embodiment of the invention, it is provided that at least one specific for at least one addressee text module is determined or generated by additional method steps in which the information processing system at least a second document in at least one memory

determined, which can be read using the information processing ^¬ system, the addressee of the first document is assigned to this at least one second document as a sender.

In a further step, at least one second document determined in this way is preferably used by the

Information processing system searches for text components specific to that sender. In a last step, preferably at least one of these is used Search found for this sender specific

Text component determined at least one specific to the addressee of the first document text module or generated and inserted into the first document.

In a further preferred embodiment of the

present invention, at least one specific for at least one addressee text module from a in the information processing system or in another, in particular accessible via a network,

Information processing system stored collection of text modules or generated on the basis of such text modules.

According to a further preferred embodiment of the

Invention, the collection of text modules is continuously supplemented or updated by other text modules, especially with such text modules, with the help of the additional steps of the above described

Embodiment determined or generated.

According to a further preferred embodiment of the

In the invention, the first document to be generated is a reply to be transmitted via a communication network

User of the information processing system

at least one second document received by an addressee of the document to be generated via a communication network. Preferred examples of such response documents are e-mail messages or SMS messages.

According to a further preferred embodiment of the

The invention will be a text module specific to the addressee of the first document by means of a search in a Database generated. This may in particular be an electronic address book, which is accessible for example via a network for the information processing system.

According to a further preferred embodiment of the

The invention provides that at least one text module specific to the addressee of the first document can be identified by an analysis of several documents of the

previous correspondence with this addressee

is generated. Preferably, this analysis of the previous correspondence includes an analysis of

addressee-specific text components of these documents, for example, address information, salutations,

Briefeinleitungen, salutations or so-called signatures.

In a further preferred embodiment of the invention, it is provided that at least one text module specific to the addressee of the first document the salutation or salutation of the first document

concerns. The salutation is understood to mean the type of opening of documents which is customary in letters or e-mail messages, which are typically

linguistic phrases such as "Dear Mr. A," or "Dear Mrs. B," "Dear Mr. Baker," etc. The words "salutatory" are understood to mean textual components that are commonly used to complete letters or similar documents, and the like

typically contain linguistic phrases, like

for example, "Sincerely,""BestRegards," or similar linguistic phrases. According to a further preferred embodiment of the

Invention, it is provided that the user of the

Information processing system a plurality of

Text modules is offered for selection, and that

at least one user-selected text module is inserted by the information processing system into the first document.

These or other embodiments or

Embodiments of the invention can also be advantageously combined with each other.

In the following, the invention is based on preferred

Embodiments and with the aid of figures described in more detail. It shows

FIG. 1 is a schematic representation of the

Information flow and the resources associated with a method according to the invention according to a preferred embodiment of the invention;

FIG. 2 shows a schematic representation of a first and a second document in connection with the method according to the invention in accordance with a preferred embodiment of the invention

Invention.

For example, when answering an e-mail or SMS message, the same or similar salutation or salutation is usually used for the addressed person as in previous correspondence with the same person, or based on the previous e-mail from the sender chosen type of salutation or drafting of a salutation, such as "Hello Mr. Smith" or "Hi Charles" or "Dear Dr. Huh ", whereby the relationship with the person addressed is of crucial importance for the selection of the form of address or the form of greeting In many e-mail clients, the use of pre-set so-called e-mail signatures has become commonplace, with one user often in different Situations using different signatures, for example a more formal one

Signature for communication with an external

Business partner, or a shorter, less formal signature for in-house communication with colleagues, depending on the position or rank of the person addressed.

In known systems, the selection of the appropriate form of address or greeting or e-mail signature must be done manually, which is often time-consuming, especially if only limited input is required for inputting texts

Resources of communication terminals, such as are available from mobile phones.

Known e-mail clients allow only the insertion

Preset e-mail signatures in a reply e-mail, or they offer a manual selection of various

Signatures on. However, the text modules offered are not specific to the addressee of the document currently to be created or sent.

According to the invention it is now provided that a

Information processing system that is used to generate a document for a particular addressee, such text modules, such as salutations,

Greetings or so-called signatures to the addressee of Customize document. This is preferably done in a context-dependent manner, for example by creating a customized signature in a reply e-mail.

To achieve this, the present invention provides that on the information processing system according to the invention, a method for generating a first

Document 1, in particular a letter, an e-mail or an SMS, using an information processing system 4 is performed, this information system may be in particular a communication terminal, such as a mobile phone. For this a user of the

Information processing system 4 to be generated

Document 1 in this information processing system at least one addressee R2 to, and the

Information processing system 4 determines for this at least one addressee R2 at least one specific for this addressee text module 24, 25 or 26 and adds this at least one for this addressee

specific text module in the first to be generated

Document 1. The information processing system

also allows the user to complete the document to be created.

Starting, for example, from an e-mail that the user Robert Baker received from the sender Alice Anders, Robert Baker uses the reply function of his e-mail client to create a reply e-mail 1 to Alice Anders. After pressing the reply button of his e-mail client, the document to be generated regularly already contains the address R2 of Alice Anders. Optionally, some e-mail clients offer the specification of a sender S2 in a sender field often referred to by the word "from." In our example, the information processing system has the name of the addressee "Alice Anders" the

gender-specific salutation "Mrs.", which the information processing system has preferably determined by means of a search in a first name database, from which it has emerged that Alice is a female first name.

For example, from previous correspondence or other information in Robert Bakers

Information processing system may have revealed that Robert Baker as the sender prefers an informal address of the addressee in his reply e-mail 1.

Accordingly, the information processing system has chosen as a salutation the text module "Hi Alice", which consists of the usual in Anglo-American language informal salutation "Hi" 24 in conjunction with the first name 25.

The user Robert Baker can now create the

Add a document of his choice (Text 4, Text 5, Text 6). As a greeting, that has

Information system of the user Robert Baker the

informal salutation "Take care" 26 which is completed with the informal first name variant "Bob" 27 of the first name Robert.

As shown in FIG. 1, the user opens the document 2 received via the network 5 via the transmission path 7 on his information processing system 4, whereby the working copy 2 'of this received document is opened 10. In a manual way, or for example by pressing the reply button of his e-mail client opens 11 of User the answer document 1 in his information system 4. Before this answer document 1 of the

Information system 4 is sent over the network 5 9, determines the information system 4 relevant to the automatic generation of the required text modules relevant

Information preferably via the network 5 through an access 8 to the information processing system 6, stored in the documents 3, containing information needed to create the addressee-specific text modules.

The invention may alternatively be used in the

Related to email clients where the emails are sent to the server via the POP3 protocol, for example

Information system of the user are also realized with the help of so-called webmail servers, in which the emails are processed on a server that is accessible via the network for the information processing system of the user.

It is irrelevant to the invention whether the method runs on a local information processing system of the user or on a remote information processing system of a communication provider, which

for example, to the user about his local

Information processing system and located between two information processing systems network is accessible.

In a simple variant of the invention

Procedure sends a sender A an e-mail to a

Receiver B. The method according to the invention or the information processing systems implementing this method Analyze now the e-mail correspondence or other correspondence that may be stored on one of the participating information systems, between the sender A and the receiver B. In a simple embodiment of the invention, the information processing system now sets the same salutation, salutation or the like Signature in the document to be created, such as the form of address or salutation or the signature contained in the received document, the addresses are exchanged accordingly, and preferably

gender or other person-specific attributes.

In another preferred embodiment of the invention, the method according to the invention analyzes how a sender has addressed an addressee in previous documents. For example, has the sender Sally

Dearfield to the addressee Thomas White in one

the previous document, the salutation "Hi Tom" used, then sets the method of the invention now preferably in the e-mail to be created the salutation "Hi Sally" as

automatic salutation. The method according to the invention can also adapt the language to the addressee. Thus, in one embodiment of the invention, it may be provided that, if sender A has addressed recipient B with "Hello Thomas", then the title "Hello Sally"

is used.

The name of a person can be different

Wise ways to be determined. For one thing, in an E-Ma

Message the sender address or the name field in the

Header of the e-mail are evaluated. Some e-mail also contain so-called contact entries, which can be evaluated. Another possibility is to have a global address book of a company, preferably available over a computer network, for

Evaluation to use. In addition, the signature of the sender of an e-mail can be used to

to generate appropriate salutation automatically.

The gender of a person can be determined in different ways if needed. On the one hand, previous documents of the e-mail correspondence of two persons can be evaluated. On the other hand, a search in a local or global business address book is also possible here. Alternatively, but also, for example, on the Internet available first name encyclopedia for

Sex determination can be used.

The type of salutation, such as "Dear" or "Hi" or the like, can also be determined from a sender e-mail or from an address book that

possibly references to that of a person

may contain desired salutations. Again, access to documents of the previous e-mail correspondence is possible. In addition, it is possible to tell the system preferences of the user, for example in the form of a user profile, so the system

For example, configure it to be

usually formulas like "Dear / Dear", "Hello", "Dear Sir / Madam" or similar

Forms of address used.

Claims

claims

1. A method for generating a first document (1), in particular a letter, an e-mail or an SMS message, with the aid of an information processing system (4), in particular a communication terminal such as a mobile phone, characterized by the following steps: a) a User of the information processing system (4) instructs the document (1) to be generated in the

Information processing system at least one addressee (R2) to; b) the information processing system (4) determines or generates for this at least one addressee (R2)

at least one specific to this addressee

Text module (24, 25, 26) and adds this at least one specific for this addressee text module in the first document to be generated (1); c) the information processing system (4) allows the user to complete the one to be generated

Document (1).

2. Method according to claim 1, characterized in that the user assigns at least one addressee to the first document to be generated by the user generating the document starting from at least one second document (2, 2 '), which generates the document Information processing system has received from this addressee.

3. The method according to any one of the preceding claims, characterized in that at least one specific for at least one addressee text module is determined or generated by the following additional steps: d) the information processing system determines at least one second document (3) in at least one memory 6, with Help of the information processing system can be read, which is assigned to the addressee of the first document as the sender; e) at least one detected second document is searched by the information processing system for textual components specific to that sender; f) from at least one found in this search, specific for this sender first text component at least one specific to the addressee of the first document second text module is generated, which may be particularly identical to the first text module, and this second text module is in the first document inserted.

4. The method according to any one of the preceding claims, characterized in that at least one for at least one addressee specific text module from one in the information processing system (4) or in another, in particular via a network (5) accessible,

Information processing system (6) stored collection of text modules (3) is determined.

5. The method according to claim 4, characterized in that the collection (3) of text modules is continuously supplemented or updated by other text modules, in particular with such text modules, which were determined or generated using the additional steps of claim 3.

6. The method according to any one of the preceding claims, characterized in that the first to be generated

Document (1) a response of the user of the user to be transmitted via a communication network (5)

Information processing system (4) on at least one of an addressee of the document to be generated (1) via a communication network (5) received second document (2).

7. The method according to any one of the preceding claims, characterized in that a specific for the addressee of the first document text module using a search in a database, in particular in a

electronic address book, is determined or generated.

8. The method according to any one of the preceding claims, characterized in that at least one for the

Addressees of the first document specific text module through an analysis of several documents of the

previous correspondence with this addressee

is determined or generated.

9. The method according to any one of the preceding claims, characterized in that at least one for the

Addressees of the first document specific text module relates to the salutation (24, 25) or the salutatory formula (26) of the first document (1).

10. The method according to any one of the preceding claims, characterized in that the user of the

Information processing system a plurality of

Text modules is offered for selection, and that at least one user-selected text module from the information processing system (4) in the first document (1) is used.