WO2008002711A3 - Systems and methods for providing recording as a network service - Google Patents

Systems and methods for providing recording as a network service Download PDF

Info

Publication number
WO2008002711A3
WO2008002711A3 PCT/US2007/066484 US2007066484W WO2008002711A3 WO 2008002711 A3 WO2008002711 A3 WO 2008002711A3 US 2007066484 W US2007066484 W US 2007066484W WO 2008002711 A3 WO2008002711 A3 WO 2008002711A3
Authority
WO
WIPO (PCT)
Prior art keywords
systems
methods
network
network service
communication
Prior art date
Application number
PCT/US2007/066484
Other languages
French (fr)
Other versions
WO2008002711A2 (en
Inventor
Steve Byrd
John Bourne
Jamie Richard Williams
Dan Spohrer
Robert John Barnes
Original Assignee
Verint Systems Inc
Steve Byrd
John Bourne
Jamie Richard Williams
Dan Spohrer
Robert John Barnes
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/540,739 external-priority patent/US7903568B2/en
Priority claimed from US11/540,282 external-priority patent/US7660307B2/en
Application filed by Verint Systems Inc, Steve Byrd, John Bourne, Jamie Richard Williams, Dan Spohrer, Robert John Barnes filed Critical Verint Systems Inc
Priority to EP07760529A priority Critical patent/EP2036264A4/en
Priority to CN200780028687.8A priority patent/CN101496356B/en
Publication of WO2008002711A2 publication Critical patent/WO2008002711A2/en
Publication of WO2008002711A3 publication Critical patent/WO2008002711A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/02—Capturing of monitoring data
    • H04L43/028—Capturing of monitoring data by filtering

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Facsimiles In General (AREA)

Abstract

Systems and methods for providing recording as a network service are provided. A representative method incorporates: communicating instructions to a network, the instructions indicating that IP packets associated with a communication that is to be recorded are to be directed to long term storage such that the network: receives the instructions; determines whether Internet Protocol (IP) packets, which are being communicated by the network, are associated with a communication that is to be recorded; and directs information corresponding to the IP packets associated with the communication to a long term storage device.
PCT/US2007/066484 2006-06-29 2007-04-12 Systems and methods for providing recording as a network service WO2008002711A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
EP07760529A EP2036264A4 (en) 2006-06-29 2007-04-12 Systems and methods for providing recording as a network service
CN200780028687.8A CN101496356B (en) 2006-06-29 2007-04-12 Systems and methods for providing recording as a network service

Applications Claiming Priority (6)

Application Number Priority Date Filing Date Title
US81763006P 2006-06-29 2006-06-29
US60/817,630 2006-06-29
US11/540,282 2006-09-29
US11/540,739 US7903568B2 (en) 2006-06-29 2006-09-29 Systems and methods for providing recording as a network service
US11/540,282 US7660307B2 (en) 2006-06-29 2006-09-29 Systems and methods for providing recording as a network service
US11/540,739 2006-09-29

Publications (2)

Publication Number Publication Date
WO2008002711A2 WO2008002711A2 (en) 2008-01-03
WO2008002711A3 true WO2008002711A3 (en) 2008-08-07

Family

ID=38846768

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2007/066484 WO2008002711A2 (en) 2006-06-29 2007-04-12 Systems and methods for providing recording as a network service

Country Status (3)

Country Link
EP (1) EP2036264A4 (en)
CN (1) CN101496356B (en)
WO (1) WO2008002711A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106375147B (en) * 2016-08-31 2019-08-16 成都科来软件有限公司 A kind of method of store data long term packet

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050108518A1 (en) * 2003-06-10 2005-05-19 Pandya Ashish A. Runtime adaptable security processor

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
ATE394865T1 (en) * 2000-09-19 2008-05-15 Nice Systems Ltd COMMUNICATIONS MANAGEMENT SYSTEM FOR AT LEAST PARTIAL RECORDING OF COMMUNICATIONS
US6751297B2 (en) * 2000-12-11 2004-06-15 Comverse Infosys Inc. Method and system for multimedia network based data acquisition, recording and distribution
JPWO2003056798A1 (en) * 2001-12-27 2005-05-12 松下電器産業株式会社 Exchange system and call recording method

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050108518A1 (en) * 2003-06-10 2005-05-19 Pandya Ashish A. Runtime adaptable security processor

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP2036264A4 *

Also Published As

Publication number Publication date
EP2036264A4 (en) 2010-10-06
EP2036264A2 (en) 2009-03-18
WO2008002711A2 (en) 2008-01-03
CN101496356A (en) 2009-07-29
CN101496356B (en) 2013-10-16

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