WO2004093426A1 - Method and system for reverse-charge calling - Google Patents

Method and system for reverse-charge calling Download PDF

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Publication number
WO2004093426A1
WO2004093426A1 PCT/IB2004/001150 IB2004001150W WO2004093426A1 WO 2004093426 A1 WO2004093426 A1 WO 2004093426A1 IB 2004001150 W IB2004001150 W IB 2004001150W WO 2004093426 A1 WO2004093426 A1 WO 2004093426A1
Authority
WO
WIPO (PCT)
Prior art keywords
caller
call
subscriber
partial
charge
Prior art date
Application number
PCT/IB2004/001150
Other languages
French (fr)
Inventor
Ari Kahn
Original Assignee
Ari Kahn
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ari Kahn filed Critical Ari Kahn
Publication of WO2004093426A1 publication Critical patent/WO2004093426A1/en

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70—Administration or customization aspects; Counter-checking correct charges
    • H04M15/745—Customizing according to wishes of subscriber, e.g. friends or family
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/07—Split billing, i.e. both A-party and B-party charged for the communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/08—Metering calls to called party, i.e. B-party charged for the communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70—Administration or customization aspects; Counter-checking correct charges
    • H04M15/765—Linked or grouped accounts, e.g. of users or devices
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70—Administration or customization aspects; Counter-checking correct charges
    • H04M15/765—Linked or grouped accounts, e.g. of users or devices
    • H04M15/7652—Linked or grouped accounts, e.g. of users or devices shared by users
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/90—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP using Intelligent Networks [IN] or Advanced Intelligent Networks [AIN]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/24—Accounting or billing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0108—Customization according to wishes of subscriber, e.g. customer preferences, friends and family, selecting services or billing options, Personal Communication Systems [PCS]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/016—Billing using Intelligent Networks [IN] or Advanced Intelligent Networks [AIN]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/20—Technology dependant metering
    • H04M2215/2026—Wireless network, e.g. GSM, PCS, TACS
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/32—Involving wireless systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/62—Called party billing, e.g. reverse billing, freephone, collect call, 0800 or 0900
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/64—Split billing, sharing the cost of calls, e.g. between calling and called parties
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/72—Account specifications
    • H04M2215/724—Linked accounts
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/72—Account specifications
    • H04M2215/724—Linked accounts
    • H04M2215/7245—Shared by users, e.g. group accounts or one account for different users

Definitions

  • THIS invention relates to a method and a system for implementing reverse- charge calling.
  • a method of setting up a reverse-charge call on a telephony network from a caller to a subscriber comprising:
  • the call is established automatically if the caller is identified as belonging to one of said one or more approved partial or complete reverse charge caller groups.
  • the subscriber receiving the call may be required to confirm acceptance of the call.
  • the method includes generating a notification to at least one of the subscriber and the caller that the call is either a partial or complete reverse charge call.
  • the notification could comprise a prerecorded in-call announcement made to either or both the subscriber and the caller.
  • the method may further comprise selectively diverting calls which do not originate from callers falling in either a partial or complete reverse charge caller group. For example, such calls can be diverted to voicemail.
  • a system for setting up reverse-charge calls comprising:
  • a telephony network with a plurality of subscribers
  • At least one database for storing data received from subscribers and identifying one or more approved partial or complete reverse charge caller groups
  • At least one network node with screening logic arranged to monitor calls to subscribers whose data is stored in the database, to identify calls originating from callers belonging to one of said one or more approved partial or complete reverse charge caller groups, and to initiate either a partial or complete reverse-charge billing of the charges associated with the call dependent upon whether the caller falls into a partial or complete reverse charge caller group.
  • Said at least one network node may be a service control point (SCP) in a cellular telephone network.
  • SCP service control point
  • the system may be arranged to accommodate subscribers and callers who are making use of telephony networks operated by different network operators.
  • the single drawing is a simplified diagrammatic illustration of a system for setting up reverse-charge calls according to the invention. DESCRIPTION OF AN EMBODIMENT
  • the method and system of the invention are preferably implemented in a modern telephony network, which could be a conventional fixed or wireless network, and particularly an intelligent network platform which comprises a plurality of distributed and scalable network nodes which handle call setup logic.
  • the method and system of the invention may also be implemented across more than one telephony network that are linked but operated by different operators. It is nevertheless easiest to implement the method and system homogeneously, that is, where the called and calling parties are members of the same network, to facilitate billing.
  • a subscriber 10 of a telephony network who wishes to set up a group of approved reverse-charge callers makes a call to a predetermined telephone number of an IVR (Interactive Voice Response) centre provided for the purpose. Following predetermined prompts, the subscriber enters the telephone numbers of one or more approved reverse-charge callers, which are stored in a database 12.
  • IVR Interactive Voice Response
  • Such approved callers will typically be family members, particularly children who may be operating on prepaid airtime contracts and may have limited funds.
  • the subscriber is then prompted to allocate the approved reverse charge callers to either a partial or a complete reverse charge caller group.
  • the subscriber Under the complete reverse charge caller group the subscriber is agreeing to assume all of the costs associated with a call from a caller in this group. If the caller falls into the partial reverse charge caller group the subscriber is only agreeing to assume a portion of the costs associated with the call. This portion may be anywhere between 0% and 100%. Different groups can be created for different levels of reverse charging.
  • SCP service control point
  • a caller 16 When a caller 16 makes a call to the subscriber 10, it is initially routed via a switch 18 to a signaling transfer point 20, which routes the call, possibly via a further switch 22, to the called subscriber 10.
  • the logic of the service control point screens the call, utilising the data in the database 12, and if the caller's number corresponds to that of a stored approved reverse-charge caller falling in either a partial or complete reverse charge caller group, reverse-charge billing is initiated at the pre- approved level.
  • the system is set up to initiate reverse-charge billing automatically.
  • a notification to the subscriber 10 for example, in the form of an in-call notification, advising the subscriber that the call being received is a reverse-charge call and information as to whether the caller falls into the partial or complete reverse charge caller group.
  • the subscriber may also be asked to accept the call before completing the connection.
  • a notification is generated, preferably to both the subscriber and the caller, informing them that the call is a reverse-charge call and the level at which this reverse charging is taking place.
  • the notification can comprise an in-call notification.
  • the described method and system have a number of advantages. Firstly, it is not necessary for a caller to dial a special number in order to place a reverse-charge call.
  • the caller simply dials the subscriber's usual number, and a reverse-charge call can be established automatically, under the control of the subscriber, who can add or delete the numbers of approved callers at will.
  • incoming calls generally do not carry caller identity all the way to the destination network, and significant costs may be incurred by the subscriber in receiving such calls.
  • the system of the invention provides for the diverting of all calls other than calls from approved callers to voicemail, enabling this problem to be controlled.
  • a further advantage of the method and system is that the subscriber has a degree of flexibility as to the level of reverse billing that is to take place on the call from the caller.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Meter Arrangements (AREA)

Abstract

The invention relates to a method and system for setting up reverse-charge calls on a telephony network from a caller to a subscriber. The network receives and stores data from the subscriber identifying one or more approved partial or complete reverse charge caller groups. Members of the groups are permitted to make partial or complete reverse charge calls to the subscriber. The network monitors calls to the subscriber to identify calls originating from callers belonging to one of the groups, and establishes a call to the subscriber if the call is identified as originating from a caller belonging to one of the groups, and establishes a call to the subscriber if the call is identified as originating from a caller belonging to one of the groups. In that case, the charges associated with the call are partially or completely assumed by the subscriber, dependent upon whether the caller falls into a partial or complete reverse charge caller group.

Description

.ethod and System for Reverse-Charg© Calling
BACKGROUND OF THE INVENTION
THIS invention relates to a method and a system for implementing reverse- charge calling.
The concept of reverse-charge calls is well known. Traditionally, a calling party wishing to make a reverse-charge call to a called party would contact an operator, who would in turn contact the called party to obtain the called party's consent to the charges. With the advent of modern telephone networks and, more recently, cellular networks with enhanced functionality, the possibility exists of simplifying the procedure of making reverse-charge calls. SUMMARY OF THE INVENTION
According to the invention there is provided a method of setting up a reverse-charge call on a telephony network from a caller to a subscriber, the method comprising:
receiving and storing data from the subscriber identifying one or more approved partial or complete reverse charge caller groups;
monitoring calls to the subscriber to identify calls originating from callers belonging to said one or more approved partial or complete reverse charge caller groups; and
establishing a call to the subscriber if the call is identified as originating from a caller belonging to one of said one or more approved partial or complete reverse charge caller groups such that the charges associated with the call are partially or completely assumed by the subscriber, dependent upon whether the caller falls into a partial or complete reverse charge caller group.
Preferably, the call is established automatically if the caller is identified as belonging to one of said one or more approved partial or complete reverse charge caller groups.
Alternatively, the subscriber receiving the call may be required to confirm acceptance of the call.
Preferably, the method includes generating a notification to at least one of the subscriber and the caller that the call is either a partial or complete reverse charge call.
For example, the notification could comprise a prerecorded in-call announcement made to either or both the subscriber and the caller. The method may further comprise selectively diverting calls which do not originate from callers falling in either a partial or complete reverse charge caller group. For example, such calls can be diverted to voicemail.
Further according to the invention there is provided a system for setting up reverse-charge calls, the system comprising:
a telephony network with a plurality of subscribers;
at least one database for storing data received from subscribers and identifying one or more approved partial or complete reverse charge caller groups; and
at least one network node with screening logic arranged to monitor calls to subscribers whose data is stored in the database, to identify calls originating from callers belonging to one of said one or more approved partial or complete reverse charge caller groups, and to initiate either a partial or complete reverse-charge billing of the charges associated with the call dependent upon whether the caller falls into a partial or complete reverse charge caller group.
Said at least one network node may be a service control point (SCP) in a cellular telephone network.
The system may be arranged to accommodate subscribers and callers who are making use of telephony networks operated by different network operators.
BRIEF DESCRIPTION OF THE DRAWING
The single drawing is a simplified diagrammatic illustration of a system for setting up reverse-charge calls according to the invention. DESCRIPTION OF AN EMBODIMENT
The method and system of the invention are preferably implemented in a modern telephony network, which could be a conventional fixed or wireless network, and particularly an intelligent network platform which comprises a plurality of distributed and scalable network nodes which handle call setup logic. The method and system of the invention may also be implemented across more than one telephony network that are linked but operated by different operators. It is nevertheless easiest to implement the method and system homogeneously, that is, where the called and calling parties are members of the same network, to facilitate billing.
Referring now to the drawing, a subscriber 10 of a telephony network who wishes to set up a group of approved reverse-charge callers makes a call to a predetermined telephone number of an IVR (Interactive Voice Response) centre provided for the purpose. Following predetermined prompts, the subscriber enters the telephone numbers of one or more approved reverse-charge callers, which are stored in a database 12. Such approved callers will typically be family members, particularly children who may be operating on prepaid airtime contracts and may have limited funds.
The subscriber is then prompted to allocate the approved reverse charge callers to either a partial or a complete reverse charge caller group. Under the complete reverse charge caller group the subscriber is agreeing to assume all of the costs associated with a call from a caller in this group. If the caller falls into the partial reverse charge caller group the subscriber is only agreeing to assume a portion of the costs associated with the call. This portion may be anywhere between 0% and 100%. Different groups can be created for different levels of reverse charging.
Instead of accessing an IVR center, the subscriber could access a web site or could contact an operator, for example, to enter or change the relevant data. Access to the database 12 is controlled by a service control point (SCP) 14 comprising one or more servers which run software which contains screening logic for monitoring incoming calls in order to determine whether or not they originate from callers whose numbers are stored in the database.
When a caller 16 makes a call to the subscriber 10, it is initially routed via a switch 18 to a signaling transfer point 20, which routes the call, possibly via a further switch 22, to the called subscriber 10. At the same time, the logic of the service control point screens the call, utilising the data in the database 12, and if the caller's number corresponds to that of a stored approved reverse-charge caller falling in either a partial or complete reverse charge caller group, reverse-charge billing is initiated at the pre- approved level.
Preferably, the system is set up to initiate reverse-charge billing automatically. However, it is possible to generate a notification to the subscriber 10, for example, in the form of an in-call notification, advising the subscriber that the call being received is a reverse-charge call and information as to whether the caller falls into the partial or complete reverse charge caller group. The subscriber may also be asked to accept the call before completing the connection.
In either case, once the reverse-charge call commences, a notification is generated, preferably to both the subscriber and the caller, informing them that the call is a reverse-charge call and the level at which this reverse charging is taking place. Again, the notification can comprise an in-call notification.
The described method and system have a number of advantages. Firstly, it is not necessary for a caller to dial a special number in order to place a reverse-charge call. The caller simply dials the subscriber's usual number, and a reverse-charge call can be established automatically, under the control of the subscriber, who can add or delete the numbers of approved callers at will. In the case of a subscriber who is roaming internationally, incoming calls generally do not carry caller identity all the way to the destination network, and significant costs may be incurred by the subscriber in receiving such calls. The system of the invention provides for the diverting of all calls other than calls from approved callers to voicemail, enabling this problem to be controlled.
It is envisaged that the described method and system will increase revenue from subscribers making use of the service, as callers such as children with limited prepaid airtime will be able to call more frequently and for longer, even with zero airtime of their own. This will tend to reduce the frequency of prepaid top-ups.
A further advantage of the method and system is that the subscriber has a degree of flexibility as to the level of reverse billing that is to take place on the call from the caller.

Claims

1. A method of setting up a reverse-charge call on a telephony network from a caller to a subscriber, the method comprising:
receiving and storing data from the subscriber identifying one or more approved partial or complete reverse charge caller groups;
monitoring calls to the subscriber to identify calls originating from callers belonging to said one or more approved partial or complete reverse charge caller groups; and
establishing a call to the subscriber if the call is identified as originating from a caller belonging to one of said one or more approved partial or complete reverse charge caller groups such that the charges associated with the call are partially or completely assumed by the subscriber, dependent upon whether the caller falls into a partial or complete reverse charge caller group.
2. A method according to claim 1 wherein the call is established automatically if the caller is identified as belonging to one of said one or more approved partial or complete reverse charge caller groups.
3. A method according to claim 1 wherein the subscriber receiving the call is required to confirm acceptance of the call.
4. A method according to any one of claims 1 to 3 including generating a notification to at least one of the subscriber and the caller that the call is either a partial or complete reverse charge call.
5. A method according to claim 4 wherein the notification comprises an in-call announcement made to either or both the subscriber and the caller.
6. A method according to any one of claims 1 to 5 further comprising selectively diverting calls which do not originate from callers falling in either a partial or complete reverse charge caller group.
7. A method according to claim 6 wherein such calls are diverted to voicemail.
8. A system for setting up reverse-charge calls, the system comprising:
a telephony network with a plurality of subscribers;
at least one database for storing data received from subscribers and identifying one or more approved partial or complete reverse charge caller groups; and
at least one network node with screening logic arranged to monitor calls to subscribers whose data is stored in the database, to identify calls originating from callers belonging to one of said one or more approved partial or complete reverse charge caller groups, and to initiate either a partial or complete reverse-charge billing of the charges associated with the call dependent upon whether the caller falls into a partial or complete reverse charge caller group.
9. A system according to claim 8 wherein said at least one network node is a service control point (SCP) in a cellular telephone network.
0. A system according to claim 8 or claim 9 which is arranged to accommodate subscribers and callers who are making use of telephony networks operated by different network operators.
PCT/IB2004/001150 2003-04-16 2004-04-16 Method and system for reverse-charge calling WO2004093426A1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
ZA2003/2995 2003-04-16
ZA200302995 2003-04-16

Publications (1)

Publication Number Publication Date
WO2004093426A1 true WO2004093426A1 (en) 2004-10-28

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PCT/IB2004/001150 WO2004093426A1 (en) 2003-04-16 2004-04-16 Method and system for reverse-charge calling

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Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19627535A1 (en) * 1996-07-09 1998-01-15 Deutsche Telekom Ag Charge rate control method for intelligent telephone networks
WO1998039910A1 (en) * 1997-03-07 1998-09-11 At & T Corp. Dynamic split billing of telephone calls
WO2000013401A1 (en) * 1998-09-01 2000-03-09 Telefonaktiebolaget Lm Ericsson Mobile telephone apparatus and method for call divert service
WO2000038403A1 (en) * 1998-12-22 2000-06-29 Telefonaktiebolaget Lm Ericsson (Publ) Flexible reverse charging for wireless subscribers
WO2002025923A1 (en) * 2000-09-19 2002-03-28 Nokia Corporation Method for providing a collect call service in a mobile communication system
WO2002065748A1 (en) * 2001-02-15 2002-08-22 Deutsche Telekom Ag Automated call-back call

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19627535A1 (en) * 1996-07-09 1998-01-15 Deutsche Telekom Ag Charge rate control method for intelligent telephone networks
WO1998039910A1 (en) * 1997-03-07 1998-09-11 At & T Corp. Dynamic split billing of telephone calls
WO2000013401A1 (en) * 1998-09-01 2000-03-09 Telefonaktiebolaget Lm Ericsson Mobile telephone apparatus and method for call divert service
WO2000038403A1 (en) * 1998-12-22 2000-06-29 Telefonaktiebolaget Lm Ericsson (Publ) Flexible reverse charging for wireless subscribers
WO2002025923A1 (en) * 2000-09-19 2002-03-28 Nokia Corporation Method for providing a collect call service in a mobile communication system
WO2002065748A1 (en) * 2001-02-15 2002-08-22 Deutsche Telekom Ag Automated call-back call

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