WO2001033831A2 - Procede et systeme d'enquete interactifs via internet - Google Patents

Procede et systeme d'enquete interactifs via internet Download PDF

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Publication number
WO2001033831A2
WO2001033831A2 PCT/US2000/041865 US0041865W WO0133831A2 WO 2001033831 A2 WO2001033831 A2 WO 2001033831A2 US 0041865 W US0041865 W US 0041865W WO 0133831 A2 WO0133831 A2 WO 0133831A2
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WO
WIPO (PCT)
Prior art keywords
survey
user
subscriber
site
participation
Prior art date
Application number
PCT/US2000/041865
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English (en)
Other versions
WO2001033831A3 (fr
Inventor
Michael Peroff
Ricky J. Robinson
Original Assignee
Michael Peroff
Robinson Ricky J
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Michael Peroff, Robinson Ricky J filed Critical Michael Peroff
Priority to AU36421/01A priority Critical patent/AU3642101A/en
Publication of WO2001033831A2 publication Critical patent/WO2001033831A2/fr
Publication of WO2001033831A3 publication Critical patent/WO2001033831A3/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Definitions

  • the present invention provides a method and system having the above and other advantages.
  • the invention provides a system and method for conducting an interactive survey over a data communications network such as the Internet.
  • the preferred embodiment is a web-based tracking tool designed for marketing managers and others to analyze the opinions, demographics, use patterns, and other information of users of their web sites.
  • the system may be linked with any existing web site to enable survey participation.
  • a sampling methodology is used that may be dynamically modified.
  • redundant invitations to participate in the survey may be eliminated.
  • Data collection and report formatting is processed in realtime to provide immediate access to formatted results, including graphical displays, trend analysis, and other analytical techniques.
  • the system is designed to enable privacy for participant responses and is run on a trusted third party system for improved integrity.
  • Web sites that subscribe to the tracker service are also called subscriber sites or survey sites, invite users to complete a survey when the users access the respective sites.
  • the tracker service is referred to as a HealthSite Tracker service when web sites relating to health information are surveyed. If the web site user decides to participate in the survey, the user is transparently transfened to another web site, called the survey tracker site.
  • the survey system may be activated after a potential participant has viewed a specified number of webpages, or conducted a specific set of activities, such as filling out an online form or conducting an online transaction.
  • potential participants who have not met these criteria are filtered out and temporarily removed from the pool of eligible participants.
  • users that have participated in surveys in other sites, having similar or different content, may be selected or de-selected for this reason.
  • an application is launched at the participant web site to display a daughter window that transfers program control to the tracker web site, e.g., by opening a TCP/IP connection with the tracker web site.
  • the survey is conducted based on a set of previously stored questions.
  • Data input from each individual survey is collected by an interactive web form. After the data is collected from the individual survey, it is stored in a relational database through a web interface. Each of the records in the database is assigned a location and identity. Records stored in the database can be retrieved individually or as collective reports.
  • a data reporting software package displays aggregated and collected data in easy to read format, including visual charts and other graphical representations summarizing the database information. Tabulated data is also prepared on a regular basis, which may be on daily, monthly, quarterly, or other basis. Data tabulations may also be produced at the end of each participant session to maintain up-to-the-minute information.
  • the method and system may use a "three-tier client/server” approach in which a software code "cookie” is assigned to the web site user that enables queries to the tracker web server.
  • a software code "cookie” is assigned to the web site user that enables queries to the tracker web server.
  • subscribing web sites are provided a software activation code that is inserted on the individual pages of their web site. This is set up once for a survey operation.
  • the software code sets a "cookie” by depositing software code onto the users' computing system, in a manner known in the art. If a previous cookie has been deposited, then no new "cookie” is set. The "cookie” then enables survey processing by interacting with the tracker site.
  • Additional modification of the survey may add, remove or modify questions to fit the individual subscriber's needs.
  • the question set may be modified using conditional branch logic that determines the next question to ask based on a previous participant response. For example, if a participant indicates he lives in New York City, a follow-up question on the residential borough might be asked that would not otherwise appear for participants from other locations. Or, for a survey question of "Which health issue is most important to you - A, B or C?”, the survey may branch to subsequent detailed questions in the selected area (A, B or C).
  • the system provides the capability to modify the question presentation based on participant responses. After completing the interactive survey, the participant clicks on a
  • the database engine is implemented using an Intel version of the Linux operating system running Adaptive Enterprise Server 1 1 by the Sybase Corporation, with the web transactions being served by an Apache web server.
  • the Linux operating system provides both a well-documented, stable operating environment, and a robust programming environment.
  • the preferred embodiment also uses a Practical Extraction and Report Language (PERL) application programmer interface (API), which allows a PERL interpreter to be embedded as a memory resident code module, also called a loadable server module, for improved efficiency.
  • PERL Practical Extraction and Report Language
  • API application programmer interface
  • any software, hardware and/or firmware techniques may be used to carry out the invention.
  • custom software code retrieves, analyzes and formats the data.
  • Data are compiled according to a reporting structure defined by a series of web page interfaces. These web page interfaces contain both reporting tables and dynamic graphs that display the compiled data for analysis.
  • a custom software program complies the data and calls the compiled data into comparison tables for report generation.
  • the aggregated results from one or more collected surveys are retrieved from the database and may be accessed directly by the subscribers that conduct the surveys. Typically, these subscribers are the operators of the participating web sites.
  • the subscriber may view the results represented on web pages in the form of concise charts, data tables, report summaries and other presentation formats for each question or group of questions.
  • comparison data allows each subscriber to compare his results to an aggregate of results from other participant sites.
  • These web pages can be password protected and may be made available via an Extranet, which is an intranet that is partially accessible to authorized outsiders, as known in the art.
  • the charts and data tables that contain the survey results are updated on a regular basis, which may be daily or even more frequently, with the addition of each day's survey polling activity. Information for the past month, and current quarter, are posted side-by-side for easy comparison.
  • the operators of each subscriber site can accesses the survey results through a personalized, password-protected web site, from which he can view and analyze the results.
  • a personalized, password-protected web site from which he can view and analyze the results.
  • an in-depth quarterly report which is typically written by a market research professional, provides additional insight into the analysis of the data and provides aggregated comparisons to other industry sites. This report augments the raw survey data and automated tabulations, computations and presentations.
  • the present invention internally sorts and organizes the information in two distinct arrays for reporting and displaying. This capability is made possible by time records that are attached to each survey response stored in the database. Additionally, the survey data is automatically uploaded to the database at the end of a specified time period, which is typically at the end of each day. This allows the next day's report to reflect the previous day's activity.
  • a first array represents the current month activity. Once the subscriber calls a data report, the records are reported and displayed according to the current period. This feature allows the first report to display most recent activity. This data report is organized in a comparative manner and displayed using a variety of formats including dynamic graphs. The comparisons reflect variances by both percentages and actual numbers.
  • a second array accumulates trend data for a longer period, e.g., three months.
  • Trend data shows changes in the information in using a comparative methodology as known in the art.
  • the trends may cover a short duration or may cover extended periods, including the life span of the survey.
  • Trend data provide a continuous tracking capability to accurately monitor survey users. These data have a high value to a marketer or executive because they reflect changes in the users' opinions or attributes. Most key marketing decisions rely on trend data because they reduce the impact of cmrent events or market fluctuations.
  • a privacy policy is preferably employed to ensure confidentiality of participants' survey responses.
  • the tracker site may use a secure server. Subscribers can confirm that their site does not violate any privacy regulations or industry codes, and that the survey process does not present any real or perceived conflicts of interest.
  • a particular method for obtaining survey data in a computer network that comprises a plurality of subscriber sites that are accessible to clients in a client population, includes selecting particular ones of the clients that access the respective subscriber sites for participation in respective surveys, wherein the respective surveys present at least one common question to the participating clients.
  • the respective surveys are conducted on behalf of the respective subscriber sites via a common third-party tracker site, and data obtained from the respective surveys is processed to provide, for each respective subscriber site, a particular measure of survey data associated therewith, and at least one aggregate measure of survey data that is associated at least with other ones of the subscriber sites.
  • a further method for selecting a client in a client population for participation in a survey at a subscriber site, wherein the subscriber site is accessible to the client via a computer network.
  • the method includes the step of determining whether the user meets survey participation criteria when the user visits the subscriber site by measuring the user's degree of interest in the subscriber site, and enabling the user to participate in the survey if a specified degree of interest is measured.
  • Corresponding apparatuses are also presented.
  • FIG. 1 is a block diagram of a generalized survey delivery system in accordance with the present invention
  • FIG. 2 is a flow diagram showing the operation of the survey delivery system in accordance with the present invention
  • FIG. 3 is a diagram describing participant selection in accordance with the present invention
  • FIG. 6 is a diagram showing the delivery of survey results to a subscriber browser in accordance with the present invention.
  • FIG. 8 is a diagram showing a database schema for storing and processing survey information in accordance with the present invention.
  • FIG. 9b is a sample report display screen in a bar chart format showing survey data for a single subscriber site and for an aggregate of other subscriber sites in accordance with the present invention.
  • FIG. 9d is a sample report display screen in a tabular format showing cumulative survey data for a single subscriber site in accordance with the present invention
  • FIG. 9e is a sample report display screen in a bar chart format showing cumulative survey data for a single subscriber site in accordance with the present invention
  • a user While browsing a web site that is served from a subscriber site 106, 106', a user may be selected to participate in a survey based on initial survey participation filtering criteria that are applied at the subscriber site. If the user is selected based on these criteria, the user is transferred to the survey tracker site 108, which administers the survey and stores the results in a local database. Moreover, it is possible to apply additional survey participation filtering criteria at the tracker site. If the user meets the further criteria, if any, the survey is administered. If the user does not meet any further criteria that are imposed, the survey is not administered and control is transferred back to the subscriber site.
  • the tracker site reads cookie data from the user's computer, and writes cookie data to the user's computer, for this purpose. For example, assuming the user has met the subscriber site filtering criteria, and is a first time survey taker, the user has no associated cookie data. Accordingly, the user is not rejected at the tracker site, and the survey is administered. After the survey is administered, a cookie is written to the user's computer that designates the user as a recent survey taker.
  • the user may be rejected at the tracker site when the associated cookie data is read and it is determined that the user is a recent survey taker.
  • the tracker site can determine if the user is a recent survey taker at any of the participating sites and filter the selection process accordingly. For example, participation at a site having an unrelated content theme might be deemed acceptable, while participation at a site having a related theme may disqualify the user.
  • An example subscriber browser 114 such as an Internet browser operating on a PC, allows the operator of one or more of the subscriber sites 106, 106' to access the survey data collected by the tracker site 108. This may be achieved by establishing a connection between the browser 114 and the tracker site 108 via the network 115.
  • the subscriber site operators may operate one of more subscriber sites. Each operator has access to its own site-specific data, and to an aggregate measure of data from other sites, at the tracker site 108.
  • a report-generating server may be associated with the tracker site 108 for generating reports that can be viewed by the subscriber site operators via their browsers.
  • FIG. 2 is a flow diagram showing the operation of the survey delivery system in accordance with the present invention.
  • software code is provided to the participating subscriber sites to configure the sites to participate in the survey process.
  • This software may provide an application that is launched at the participant web site when a user is selected to participate in a survey to display a daughter window that transfers program control to the tracker web site, e.g., by opening a TCP/IP connection between the user and the tracker web site.
  • the software also provides criteria for determining whether a user should be selected to participate in a survey.
  • the tracker web site can configure different subscriber sites with different survey questions, different selection criteria and so forth. When it is desired to aggregate data from different web sites, this aggregation should be made based on survey data from common questions.
  • the subscriber sites can be configured or reconfigured at varying times as desired.
  • This may be achieved in various ways. For example, users may be selected randomly, or selected based on their activity at the subscriber sites, e.g., time connected, number of pages viewed or other measure of content that is accessed (e.g., number, type and/of amount of on-line audio/video presentations accessed), time spent per web page, number of pages viewed, and so forth.
  • a measure may be made of the user's interest based on these and other factors for use in the selection process.
  • the user may be selected based on whether his conduct at the site evinces a high, medium or low interest. See also FIG. 4 regarding the selection process.
  • the user may be subject to additional selection criteria .
  • the tracker site may access the user's computer to see if any previously- written records, such as cookies, are present. This may provide further information regarding the user's interest in the site, such as how often the user visits the particular site or other sites, including related sites.
  • the cookies may indicate that the user has visited the current subscriber site three times in the last month, and has visited other specified sites twice in the last month.
  • the records may also indicate whether the user has agreed to participate in a survey on a deferred basis, or has already completed a portion of a survey.
  • demographic data e.g., age, address, location, gender
  • a database having the demographic data is associated with the user based on some identifier, e.g., the user's e-mail address or name.
  • the subscriber site deposits (writes) a record, such as a cookie, on the user's computer (block 206), and control is transferred to the tracker site (block 210) for conducting the survey.
  • an appropriate survey instrument (block 212) is selected, e.g., based on a number of factors, most notably the site which the user is visiting. As mentioned, the survey questions may be customized for each subscriber site, although it is desired to have some common questions to provide an aggregate measure across different subscriber sites.
  • the user completes the survey (block 214), and the survey results entered by the user are stored in a local database on the tracker site server (block 216). Database categories and segments are assigned for the survey data (block 218). After one or more participants have completed the survey, a set of reports, graphs, and data tables are built for each subscriber site (block 220).
  • a subscriber operator Periodically, the subscriber site operators will desire to view the surveys results for their respective subscriber sites.
  • a subscriber operator connects to the tracker site, or an associated report-generating site, via a browser, and retrieves the reports that have been generated (block 222), e.g., on a daily basis.
  • the reports may be forwarded to the subscriber site operators, e.g., using e-mail, on a periodic or other pre-determined basis.
  • the tracker site can conduct surveys at multiple subscriber sites, and may aggregate data from these sites (block 224).
  • an aggregate measure may be provided for surveys questions that are common to the different subscriber sites.
  • the aggregate measure may include any desired statistical property, including average, mean, median, variance, skew, kurtosis, and so forth.
  • the data may be aggregated based on the content theme of the subscriber sites. For example, data may be aggregated separately for sites having a health care theme, a women's issues theme, a child care theme, and so forth. In this manner, a subscriber site operator can compare its survey results to an aggregate of other sites, e.g., which have the same or a different content theme.
  • the data can be aggregated for sites having different content themes. For example, a survey question such as "How often do you use this web site” is applicable to web sites with different content themes.
  • the tracker site translates the aggregate data to reports (block 226), e.g., when it is received, or on a periodic basis.
  • all available survey data is processed in real time so that the subscriber site operators always have the latest available information.
  • the survey data should be processed and organized so that it can be reported based on different criteria, such as time period, by question, by type of question, by some factor relating to the user (age, gender, level of site interest), and so forth.
  • FIG. 3 is a diagram describing participant selection in accordance with the present invention.
  • a user 102 is connected to a subscriber site 106 via the Internet 115.
  • the user is connected to the tracker site 108, which checks for a cookie (block 310) on the user's computer 102. If no cookie is detected (block 304), then a cookie is set (e.g., to indicate that the user is a survey participant), and a user check is requested (block 308). That is, every time a user selects another page, the checking process is repeated.
  • various selection criteria can be applied for selecting the user to participate in a survey.
  • verification is made against a database at the tracker site for selection criteria. For example, the survey participation history of the user may be monitored so that a frequent survey taker is disqualified for a certain amount of time.
  • a cookie may be set on the user's computer 102 to preclude the user from taking another survey for a certain amount of time (block 324). This preclusion may be applied against the current subscriber site, and/or other related or unrelated subscriber sites. For example, the user may be precluded from taking another survey at another health care web site for a certain amount of time, but may be allowed to take a survey at a car care web site with no wait period.
  • FIG. 4 is a flow diagram for selecting survey participants and determining if the selected participant candidate has previously been selected to participate in the survey in accordance with the present invention.
  • a subscriber code is sent to the subscriber site.
  • the subscriber code uniquely identifies the survey, and is used to match a survey participant with the proper survey instrument. This process is typically done only once over the life of the survey.
  • the subscriber code is embedded in the subscriber site, and the survey system has been made operational, one or more users enter the subscriber site (block 404).
  • the system checks for the existence of a cookie on the user's computer.
  • a cookie has already been set that indicates that the user has already completed this survey at the present subscriber site and or other surveys at other subscriber sites, then the user is skipped (block 408).
  • a check is made to see if an associated wait period has elapsed, in which case the user may be allowed to re-take the survey. If no cookie is found on the user's computer, a fresh cookie is set there
  • example survey selection criteria is shown at blocks 414-420.
  • the cookie is further processed at block 414 to determine if the user is a previous visitor to the subscriber site who has completed a survey. If so, control again passes to block 408 and this user is skipped. If the user is not a previous visitor, he remains eligible for selection.
  • the user may be skipped if he is not the Nth visitor (e.g., modulo N) to the subscriber site (e.g., the 100 th , 200 th , 300 th visitor, etc.).
  • a random number generator may select visitors at random intervals, e.g., the 53 rd visitor, the 114 th visitor, and so forth.
  • this type of criteria involves monitoring the user's activity at the subscriber site to determine a measure of his interest in the site. For example, this may achieved by determining whether the user has viewed a given number of web pages, or viewed one or more web pages (or otherwise remain connected to the site) for a given period of time, or so forth.
  • FIG. 5 is a flow diagram showing a process for delivering a survey (e.g., processing a survey participant session) in accordance with the present invention.
  • a user After a user has been selected to participate in the survey (e.g., become a participant), the subscriber site causes a daughter or pop-up window to be displayed at the participant's browser program (block 502).
  • the system confirms that the user will participate in the survey. If the participant does not accept participation, the user is skipped (block 508). This user's cookie is also updated indicating that the user elected not to participate in the survey. An appropriate action is made, such as withdrawing the user's eligibility for participating in a survey in the future for a given amount of time.
  • a survey instrument e.g., type of survey
  • the survey questions may be branched to different paths based on the user's answers to specific questions, e.g., to obtain more survey data for certain topics.
  • the participant responds to a sequence of survey questions. In particular, the participants are presented with a series of questions from the survey tracker site, which they answer in a web page form.
  • This form may use any combination of web-enabled user interface features, such as check boxes, radio buttons, open-ended text answer questions, and other form fields that may include format control and error checking, as well as other custom user interface features which may be developed, e.g., such an a voce recognition and the like.
  • web-enabled user interface features such as check boxes, radio buttons, open-ended text answer questions, and other form fields that may include format control and error checking, as well as other custom user interface features which may be developed, e.g., such an a voce recognition and the like.
  • the participant submits the results of his or her survey participation.
  • the submission of results may occur after each response, after some number of responses or elapsed time, or at the completion of the survey.
  • the user responses are periodically stored at the tracker site to prevent the need to re-take the survey in the event of a network error, such as a loss of the connection between the user and the tracker site.
  • These results are stored in a database of participant responses at the tracker site (block 520).
  • the participant session is terminated and control is transferred back to the subscriber site (block 524).
  • FIG. 6 is a diagram showing the delivery of survey results to a subscriber browser, and the generating of reports and other summaries from participant survey responses, in accordance with the present invention.
  • a database query (block 606) refers to a cookie lookup that may be used to screen/filter survey participants, as discussed previously.
  • the survey responses are submitted to the tracker site 108 to form the data 660.
  • the subscriber browser 114 may access the survey results directly from the tracker site 108, and the generator server need not be provided.
  • FIG. 7 is a flow diagram showing survey data collection, storage, retrieval and reporting in accordance with the present invention.
  • the participant responses to the survey are processed to create summary reports and related materials.
  • survey data from a user session is stored in the database system on the tracker site.
  • the database is queried to gather data to produce the reports and supporting materials.
  • a series of graphic displays of the data are produced.
  • the summary reports are created.
  • a subscriber login is preferably first verified to maintain confidentiality.
  • the report views that are authorized for that subscriber site are selected, and at block 716, the corresponding views are displayed at the subscriber's browser.
  • FIG. 8 is a diagram showing a database schema for storing and processing survey information in accordance with the present invention.
  • the database schema includes: corporate identification information 802 that identifies the subscriber; survey information 806; survey question information 810; question response information 814; survey results information 808; user information 812; and contact information 816.
  • Global variables 804 are also provided.
  • FIG. 9a is a sample report display screen in a bar chart format showing current and cumulative survey data for a single subscriber site in accordance with the present invention.
  • the report 900 includes a contents region that lists the various survey questions. When the subscriber browser selects one of the questions, corresponding detailed survey results are presented. For example, a graphical display of current results 910, such as for the current month are provided, and a graphical display of cumulative results 915, such as for the past three moths, are provided. Moreover, tabular or numerical results are presented for the current period 920 and the cumulative period 925.
  • FIG. 9b is a sample report display screen in a bar chart format showing survey data for a single subscriber site and for an aggregate of other subscriber sites in accordance with the present invention.
  • the report 930 includes aggregate data 935 that allows the subscriber site to compare its results to results from other sites in the same or different fields/industries. Note that actual results are not necessarily shown.
  • FIG. 9c is a sample report display screen in a pie chart format showing current and cumulative survey data for a single subscriber site in accordance with the present invention.
  • the report 950 provides the survey response for the survey question 952, and includes a current month pie chart 954, a cumulative period pie chart 956, current month tabular data, and cumulative period tabular data.
  • FIG. 9e is a sample report display screen in a bar chart format showing cumulative survey data for a single subscriber site in accordance with the present invention.
  • the report 980 provides detailed responses to the selected question 982, and includes a multi-bar region 984 for a cumulative period, and a tabular region 986 for the cumulative period.
  • the top bar refers to selection "a”
  • the middle bar refers to selection "b”
  • the bottom bar refers to selection "c”.
  • Color coding of the bars can be used to provide this information. Accordingly, it can be seen that the present invention provides an interactive web-based survey method and system that allows the application of different selection criteria for selecting a visitor to a web site as a survey participant.
  • Selection criteria may be applied at a subscriber web site that is visited, such as random or periodic selection of visiting users. Moreover, the user's activities at the subscriber site may be monitored, such as number of web pages viewed, time spent viewing and so forth.
  • an additional screening process may be applied at a third-party, survey tracker site that administers the survey on behalf of the subscriber site. To apply the additional screening, the tracker site reads cookie data associated with the user, e.g., to determine if the user has recently taken a survey. Cookie data may be written after the user takes the survey so he will not be a repeat survey taker for a given time period. Operators of the subscriber sites view reports of the survey data through respective browsers, and may view site-specific survey data as well as an aggregate measure of survey data from other subscriber sites to allow comparisons therewith.
  • Antibiotics epilepsy mental health sexual disorders Arthritis fungal infections migraine headaches sexually transmitted diseases
  • Asthma heart conditions multiple sclerosis sleep disorders breast cancer HIV/AIDS muscle conditions skin conditions blood disorders Hypertension nutrition smoking cessation Cholesterol Incontinence osteoporosis thyroid conditions colon cancer Infertility pain management transplants

Abstract

L'invention concerne un instrument et un procédé interactifs permettant d'effectuer une enquête sur le Web et d'appliquer différents critères de sélection afin de désigner un visiteur de site Web comme participant à l'enquête. Des critères de sélection, tels qu'une sélection aléatoire ou périodique de visiteurs, peuvent être appliqués sur un site Web inscrit visité. En outre, le comportement d'un visiteur sur le site inscrit, par exemple le nombre de pages visitées, la durée de la visite, etc. peut être suivi. Lorsqu'un visiteur remplit les critères de sélection, un processus de criblage supplémentaire peut être appliqué au niveau d'un site tiers qui suit et administre l'enquête au nom du site inscrit. Afin d'appliquer ce criblage supplémentaire, ce site tiers lit des données de témoin correspondant au visiteur, par exemple, afin de déterminer si le visiteur a récemment pris part à une enquête. Ces données de témoin peuvent être inscrites après que le visiteur a pris part à une enquête afin d'éviter qu'il le refasse pendant une durée déterminée. Les opérateurs du sites inscrit visualisent des rapports des données de l'enquête via des explorateurs respectifs ainsi que des données d'enquête spécifiques du site et une mesure globale des données d'enquête provenant d'autres sites inscrits afin de pouvoir réaliser des comparaisons.
PCT/US2000/041865 1999-11-03 2000-11-03 Procede et systeme d'enquete interactifs via internet WO2001033831A2 (fr)

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AU36421/01A AU3642101A (en) 1999-11-03 2000-11-03 Interactive web-based survey method and system

Applications Claiming Priority (2)

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US16335599P 1999-11-03 1999-11-03
US60/163,355 1999-11-03

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WO2001033831A3 WO2001033831A3 (fr) 2001-12-13

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