WO2001028205A3 - System and method of retrieving voice mail messages in a telecommunications network - Google Patents

System and method of retrieving voice mail messages in a telecommunications network Download PDF

Info

Publication number
WO2001028205A3
WO2001028205A3 PCT/SE2000/001909 SE0001909W WO0128205A3 WO 2001028205 A3 WO2001028205 A3 WO 2001028205A3 SE 0001909 W SE0001909 W SE 0001909W WO 0128205 A3 WO0128205 A3 WO 0128205A3
Authority
WO
WIPO (PCT)
Prior art keywords
vms
subscriber
primary
stored
messages
Prior art date
Application number
PCT/SE2000/001909
Other languages
French (fr)
Other versions
WO2001028205A2 (en
Inventor
Glen Schmid
Original Assignee
Ericsson Telefon Ab L M
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ericsson Telefon Ab L M filed Critical Ericsson Telefon Ab L M
Priority to AU10658/01A priority Critical patent/AU1065801A/en
Priority to EP00971918A priority patent/EP1222800A2/en
Publication of WO2001028205A2 publication Critical patent/WO2001028205A2/en
Publication of WO2001028205A3 publication Critical patent/WO2001028205A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53325—Interconnection arrangements between voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

A system and method of retrieving voice mail messages from a primary VMS (13) and at least one secondary VMS (17) with a single phone call from a subscriber. A telephone number for the secondary VMS is stored in a subscriber profile (18) in the primary VMS. After the subscriber calls the primary VMS and retrieves messages stored in the primary VMS, the subscriber is presented with an options menu (25) and selects to divert (26) to the secondary VMS. The primary VMS retrieves (27) the stored telephone number for the secondary VMS, automatically seizes (28) an outside telephone line, and auto-dials the telephone number for the secondary VMS. The secondary VMS provides a menu of options (29) to the subscriber. The secondary VMS then receives a subscriber selection (30) to listen to messages, and plays messages (31) stored in the secondary VMS for the subscriber in response to the subscriber selection. If more than one secondary VMS is defined (35) in the subscriber profile, the primary VMS sequentially calls (37) each of the secondary VMSs for retrieval of messages stored therein.
PCT/SE2000/001909 1999-10-14 2000-10-03 System and method of retrieving voice mail messages in a telecommunications network WO2001028205A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU10658/01A AU1065801A (en) 1999-10-14 2000-10-03 System and method of retrieving voice mail messages in a telecommunications network
EP00971918A EP1222800A2 (en) 1999-10-14 2000-10-03 System and method of retrieving voice mail messages in a telecommunications network

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US41811299A 1999-10-14 1999-10-14
US09/418,112 1999-10-14

Publications (2)

Publication Number Publication Date
WO2001028205A2 WO2001028205A2 (en) 2001-04-19
WO2001028205A3 true WO2001028205A3 (en) 2001-12-06

Family

ID=23656764

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/SE2000/001909 WO2001028205A2 (en) 1999-10-14 2000-10-03 System and method of retrieving voice mail messages in a telecommunications network

Country Status (3)

Country Link
EP (1) EP1222800A2 (en)
AU (1) AU1065801A (en)
WO (1) WO2001028205A2 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI259180B (en) * 2000-08-08 2006-08-01 Hoffmann La Roche 4-Phenyl-pyridine derivatives
DE10245846B4 (en) * 2002-09-30 2005-09-15 T-Mobile Deutschland Gmbh Method for providing operator-specific features of different mobile network operators for a mobile customer

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0831664A2 (en) * 1996-09-19 1998-03-25 Siemens Business Communication Systems, Inc. System and method for providing automated message notification in a wireless communication system
EP0866585A1 (en) * 1997-03-12 1998-09-23 Siemens Business Communication Systems, Inc. System and method for coordination of multimedia messages across multiple systems
EP0921699A2 (en) * 1997-12-02 1999-06-09 At&T Wireless Services, Inc. Method and system for delivering a short message notification

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0831664A2 (en) * 1996-09-19 1998-03-25 Siemens Business Communication Systems, Inc. System and method for providing automated message notification in a wireless communication system
EP0866585A1 (en) * 1997-03-12 1998-09-23 Siemens Business Communication Systems, Inc. System and method for coordination of multimedia messages across multiple systems
EP0921699A2 (en) * 1997-12-02 1999-06-09 At&T Wireless Services, Inc. Method and system for delivering a short message notification

Also Published As

Publication number Publication date
AU1065801A (en) 2001-04-23
EP1222800A2 (en) 2002-07-17
WO2001028205A2 (en) 2001-04-19

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