WO2001018693A2 - Systeme d'acheminement de babillards electroniques sur internet - Google Patents

Systeme d'acheminement de babillards electroniques sur internet Download PDF

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Publication number
WO2001018693A2
WO2001018693A2 PCT/US2000/024792 US0024792W WO0118693A2 WO 2001018693 A2 WO2001018693 A2 WO 2001018693A2 US 0024792 W US0024792 W US 0024792W WO 0118693 A2 WO0118693 A2 WO 0118693A2
Authority
WO
WIPO (PCT)
Prior art keywords
message board
message
user
website
internet
Prior art date
Application number
PCT/US2000/024792
Other languages
English (en)
Other versions
WO2001018693A3 (fr
Inventor
Steven P. Campbell
Douglas W. Muise
Tracy Cohen
Melinda A. Cuthbert
Julie A. Chiron
Original Assignee
Shoptok, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shoptok, Inc. filed Critical Shoptok, Inc.
Priority to AU74770/00A priority Critical patent/AU7477000A/en
Publication of WO2001018693A2 publication Critical patent/WO2001018693A2/fr
Publication of WO2001018693A3 publication Critical patent/WO2001018693A3/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/954—Navigation, e.g. using categorised browsing

Definitions

  • This invention relates to the field of communications boards.
  • the invention relates to hosting message boards.
  • Message boards which existed before the Internet, and Internet message boards allow Internet users to post and read messages, and to search the posted messages.
  • Pre-Intemet message boards e.g. Usenet
  • Internet message boards often fail to monitor the message board activity of the Internet user to predict preferences of the Internet user and then suggest other message boards at other locations or websites which may match the Internet user's preferences and interest the Internet user. In part this lack arises from the difficulty of searching message boards that are hosted by different sites. Many Internet users are also simply accustomed to inefficiently searching through numerous message boards located at many websites in order to discover another message board that will interest the Intrnet user.
  • an Internet message board system that monitors the message board activity of an Internet user of a first message board associated with a first website and suggests a second message board associated with a second website.
  • An Internet message board system includes a host site that hosts multiple message boards.
  • the host site maintains statistics about an Internet user and processes the statistics to determine preferences of the Internet user and to suggest a message board that corresponds to the preferences of the Internet user.
  • the Internet message board system can forward an Internet user from a first message board associated with a first website to a second message board associated with a second website.
  • the processed user statistics include indicators such as profile and demographic information about the Internet user. Other processed user statistics are indicators associated with message boards in which the Internet user has participated, for example by reading or posting messages. To identify a message board that corresponds to the preferences of the Internet user, the user statistics are compared with indicators of the various message boards.
  • the message board indicators include indicators that suggest a content of the corresponding message board.
  • an indicator associated with a message board in which the Internet user posted a message is weighted more heavily than an indicator associated with a message board in which the Internet user read a message.
  • Some embodiments charge an owner of a first website a first amount for forwarding an Internet user to a community of message boards associated with the first website. Further embodiments refund a portion of the first amount to the owner of the first website each time the Internet user is forwarded from a message board of the community associated with the first website to a message board of another community not associated with the first website. Further embodiments search the messages posted and/or read by the
  • Fig. 1 illustrates an Internet messaging system including one embodiment.
  • Fig. 2 illustrates a host site of an Internet messaging system.
  • Fig. 3 illustrates a process flow of an Internet messaging system.
  • Fig. 4 illustrates an example matrix that ranks message boards to be suggested to an Internet user.
  • FIG. 1 is a block diagram of an Internet messaging system 100 including one embodiment of the invention.
  • the Internet messaging system 100 forwards an Internet user from a first message board associated with a first website to a second message board associated with a second website.
  • the Internet 120 connects an Internet user 110, a website A 130, a website B 140, and a website C 150.
  • a website includes one or more computers supporting one or more interlinked web pages residing at the same network location.
  • the Internet user 110 can browse the website A 130, the website B 140, and the website C 150 over the Internet 120.
  • the host site 160 hosts a community A 170, a community B 180, and a community C 190.
  • a host site includes one or more computers performing the actual processing for hosting communities of message boards and responding to Internet-based accesses. While visiting the website A 130, the Internet user 110 can enter the community A 170 through a community A link 135. Examples of the community A link 135 include a community login and/or a clickable link.
  • the message content of community A 170 typically corresponds to the content of the website A 130.
  • the style and feel of the community A 170 correspond to the style and feel of the website A 130.
  • the Internet user 110 using the community A link 135 is sent through the Internet 120 to the host site 160, and enters the community A 170.
  • the Internet user 110 can enter the community B 180 through a community B link 145.
  • a community such as the community A 170, the community B 180, or the community C 190, includes several message boards.
  • a message board includes messages organized by topic.
  • the Internet user 110 can create a new message board in a community, post new messages in a message board, and/or read posted messages in a message board.
  • the community A 170 includes a message board 1 172, a message board 2 174, and a message board 3 176.
  • the community B 180 includes a message board 4 182 and a message board 5 184.
  • the Internet messaging system 100 can forward an Internet user 110 between message boards of different communities.
  • an Internet user that has read and/or posted messages in the message board 4 182 of the community B 180 can be presented with a suggestion from the host site 160 to read and/or post messages in the message board 1 172 of the community A 170. If the Internet user 110 declines the suggestion, the Internet user 110 remains within the message board 4 182 of the community B 180. If the Internet user 110 accepts the suggestion, the Internet user is forwarded from the message board 4 182 of the community B to the message board 1 172 of the community A 170. Because the Internet user 110 may experience a change from the style and feel of the website B 140 to the website A 130, it may be apparent to the Internet user 110 that the Internet user 110 has been forwarded from the website B 140 through the Internet 120 and to the website A 130.
  • FIG. 2 is a block diagram of an architecture of the host site 160.
  • the host site includes an outer layer 210, middleware 220, databases 230, and a forwarding engine 225 between the middleware 220 and the databases 230.
  • the databases 230 include a user database 232, a message database 234, a site database 236, and an accounting database 238.
  • the outer layer 210 includes one or more programs to implement the interface for Internet users.
  • the outer layer 210 also includes an interface allowing owners of websites to access information and manage their message boards. For example, an owner of the website A 130 can use an interface presented by the outer layer 210 to consult statistics about the community A 170, such as Internet user traffic, indicator statistics, and/or user record information.
  • a website owner is typically a customer of the host site 160 and paying the host site 160 to host a community.
  • the owner of website A is typically a customer of the host site 160 and pays the host site 160 to host community A 170.
  • the middleware 220 handles user identification, determines site dynamics, determines the time and date, makes sure that the correct style and images for the various communities are displayed, determines a level of user authorization by comparing login information of the Internet user 110, and ensures that only authorized users can invoke appropriate scripts, such as scripts that delete message boards.
  • the user database 232 includes user records with indicator statistics.
  • the indicators include login information such as a user identifier and a password.
  • the indicators also include profile and demographic information such as a birthday, gender, age bracket, e-mail address, home address, work address, phone numbers, martial status, family status, hobbies, pets, income, occupation, credit history, user payment methods, and/or the particular community where the corresponding Internet user 110 initially registered with the host site 160 to gain login access to the communities and message boards of the host site 160.
  • the indicators further include a history of past accesses to the various boards of the various communities within the host site 160, the indicators associated with messages posted and/or read by the corresponding Internet user 110, and/or the indicators that increment each time the corresponding Internet user 110 enters a website, a community, a message board, and/or topic.
  • the indicators can be used to help identify users interests. For example, an indicator associated with posting a message may be weighted more heavily than an indicator associated with reading a message to reflect a greater interest of an Internet user 110 who posts a message rather than just read a message or just enter a community or message board.
  • the indicators also include the results of mining, e.g., searching, messages posted and/or read by the corresponding Internet user 110.
  • indicator statistics and information for the user record are recorded back to storage. Keeping indicator statistics and information for logged in users in memory improves scalability of the host site 160, such that many Internet users may be utilizing the host site 160 without a great decrease in speed to the Internet users.
  • the message database 234 includes information associated with the message boards, such as the messages, read/write privileges, topics of the messages, and indicators associated with the community, message board and/or topic.
  • a message board may be created by the Internet user, a website owner, and/or the host site 160. When a board is created, indicators can be provided that describe the board. Text boxes or indicator fields may be provided to enter indicators that describe the general thrust of the content of messages which might be posted on the message board, and/or an expected Internet user demographic. Some indicators describing the board may include default indicators of the community and/or the host site 160.
  • a message board may have content that can be described by certain default indicators.
  • the indicators may describe the content of the website corresponding to the community of the message board, e.g., website A 130 corresponds to community A 170. Every board and message that belongs to a message board may automatically have default indicators. In other systems, some subset of boards and/or messages that belong to a message board may automatically have certain default indicators associated with the message board. Alternatively, message boards and messages that are part of a community associated with the website may have those default indicators.
  • the site database 236 includes exclusive indicators, scrubber and polisher information, facts about the website, contact information, indicator information, and/or information on websites, such as website A 130, website B 140, and website C 150.
  • the owners of the websites are typically customers of the host site 160 and rely on the host site 160 to host the communities and message boards.
  • the information on websites includes style information such as style and feel information, so that the Internet user who enters a community from a website experiences a style and feel similar to the corresponding website. For example, if an Internet user 110 enters the community A 170 through the community A link 135, it may not be apparent to the Internet user 110 that the Internet user has left the website A 130, because the host site 160 can use the style information about the website A 130 to present a similar experience at the community A 170.
  • One way style information can be acquired is by spidering, e.g., searching the corresponding websites for style information. Another way is to allow the website owners to modify the style information.
  • Exclusive indicators include indicators that a website owner has purchased from the host site 160. Certain indicators can be exclusive to one or more message boards. An owner of a website or group of websites can purchase an indicator. Only message boards corresponding to the website or group of websites and/or message boards approved by the owner of the purchased indicator can then use the purchased indicator to describe messages, boards, and/or communities. For example, if the owner of website A 130 purchases the indicator "game,” then the indicator "game” may be disallowed from the community B 180, the community C 190, and the message boards and messages associated with these communities. Further indicator information includes indicators to be associated with an entire community or website.
  • Scrubber and polisher information includes guidelines specific to each community as to how the scrubber and polisher of the host site 160 should operate.
  • the scrubber is a program that eliminates or modifies wording which may be offensive or unacceptable.
  • the host site 160 can include a default list of words to be scrubbed from messages posted to a community.
  • the website owner can modify the list of words to be scrubbed from the community.
  • the polisher is a program that substitutes or modifies words in posted messages. For example, a message including a name of a product of the website owner can be polished to include a link to purchasing information about the product, catalog information about the product, and/or further sources of information about the product.
  • the website owner can decide a list of words to be polished and the resulting words or links after polishing.
  • the accounting database 238 keeps track of how much the website owners should be charged for the services of the host site 160. For eaxmple, if the owner of a website accesses statistics about a community or Internet users and/or the accounting database 238 may charge the website owner a corresponding amount.
  • the forwarding engine 225 keeps track of the Internet user 110 visiting a community, identifies preferences of the Internet user 110 based on identifier statistics, suggests other message boards, other communities, and other Internet users that may share these preferences, and forwards the Internet user 110 to a corresponding location if the Internet user 110 accepts the suggestion.
  • Figure 3 is a block diagram of a process flow 300 of an Internet messaging system having forwarding.
  • an Internet user 110 visits the website B 140.
  • the Internet user 110 enters the community B 180, for example, through the community B link 145.
  • the Internet user 110 may register with the host site 160 and begin a new user record to be stored in the user database 232.
  • the Internet user 110 logs in.
  • the user record corresponding to the Internet user 110 is recalled from the user database 232 into memory.
  • the Internet user 110 enters message board 4 182.
  • the Internet user 110 may browse the community B 180 to find a message board interesting to the Internet user 110, and decide that the topics, messages, and/or indicators associated with message board 4 182 are interesting.
  • the Internet user 110 posts and/or reads messages.
  • the indicator statistics of the user record in memory are updated to reflect the indicators associated with the posted/read messages, message board 4 182, community B 180, and/or website B 140.
  • the forwarding engine 225 processes the user record in combination with indicators of various message boards.
  • the forwarding engine 225 suggests one or more message boards, in this case the message board 1 172 and the message board 2 174 of the community A 170.
  • the Internet user 110 is forwarded by the forwarding engine 225 to the message board 1 172 or the message board 2 174 of the community A 170.
  • the accounting database 238 may be updated to reflect a credit for the owner of website B 140 and a debit for the owner of website A 130.
  • Figure 4 is an example matrix 400 that ranks message boards to be suggested to an Internet user 110 after the forwarding engine 225 processes the indicator statistics.
  • the indicators 410 include: male, teen, dreams, electric, game, music, and software.
  • An example user record 420 stored on the user database 232 includes: a user profile, read message statistics, and posted message statistics.
  • the "male" and “teen" indicators in the user profile are examples of profile and demographic indicators, e.g., determined when the Internet user 110 first registers at the host site 160 through any of the communities. Although a weight of 1 is shown for the "male" indicator in the user profile, this can be changed by the host site 160 and/or a website owner.
  • a null value for an indicator may show that the Internet user 110 associated with the user record 420 never read or posted a message to a message board and/or community associated with the indicator.
  • a null value, e.g. for the "music" indicator may also show that the Internet user 110 associated with the user record 420 does not fit the demographic or profile information of that indicator, as determined by the Internet user 110, the host site 160, and/or the website owner.
  • the read message statistics and posted message statistics in the user record may be calculated differently, for example by incrementing a posted message indicator by a high value when the Internet user posts a message to a message board associated with the posted message indicator, and a low value when the Internet user reads a message on a message board associated with the posted message indicator.
  • the message board indicators 430 list the different weights assigned to indicators associated with the message boards.
  • the particular indicators and/or the weights of the indicators can be assigned by the Internet user 110, the website owner, and/or the host site 160.
  • a null value for an indicator of a message board e.g. the "electric" indicator, may show that the message board was never associated with that indicator.
  • a particular message board can be weighted more or less heavily, and/or all message boards associated with a community can be weighted more or less heavily.
  • the message board ranking shows the results after the forwarding engine 225 has processed the user record 420 and the message board indicators 430.
  • the values are simply the product of the message board indicators and the read message statistics for each indicator. All the indicator products are then summed to yield totals 450 that rank the message boards.
  • Other processing methods include one or more mathematical operations involving one or more indicators in the user record 420 and/or one or more message board indicators 430.
  • the forwarding engine 225 may suggest message board 1 172 and message board 2 174 to the Internet user 110 as other message boards which match the preferences of the Internet user 110.
  • another correspondence is found between the user record 420 and the message board indicators 430 to rank the message boards for identifying a message board to suggest to the Internet user 110.
  • the following can be accomplished by the accounting database 238.
  • a website owner may be charged periodically for host site services, such as a purchase of an exclusive indicator for a limited time, web design services for the website, and/or hosting a community.
  • the host site 160 charges a website a first amount for forwarding a user to the community associated with the website, from a community associated with another website. For example, if an Internet user 110 was forwarded from the community B 180 or the community C 190 to the community A 170, the owner of the website A 130 corresponding to the community A 170 might be charged the first amount.
  • a second amount can be refunded from the first amount for each time a particular Internet user is forwarded out of the community A 170. For example, if an Internet user Smith is forwarded to the community A 170, the owner of the website A 130 might be charged the first amount. If the Internet user Smith is later forwarded from the community A 170 to the community B 180, the owner of the website A 130 might be refunded the second amount, such that the owner of the website A 130 is charged a net amount equal to the first amount less the second amount.
  • the owner of the website A 130 might be refunded the second amount again, such that the owner of the website A 130 is charged a net amount equal to the first amount less twice the second amount. Refunds of the second amount might be limited to the first amount, such that a website owner is never entitled to a credit. This business plan alleviates some of the objections of website owners to forwarding users away to other websites.

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  • Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Theoretical Computer Science (AREA)
  • Radar, Positioning & Navigation (AREA)
  • Remote Sensing (AREA)
  • Data Mining & Analysis (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

La présente invention concerne un système de babillards électroniques sur Internet comprenant un site hôte qui accueille des babillards multiples. Ce site hôte met à jour des statistiques sur un internaute et les traite pour déterminer les préférences de l'internaute et lui suggérer un babillard électronique qui correspond à ses préférences. Ce système de babillard électronique sur Internet peut acheminer un internaute d'un premier babillard électronique associé à un premier site Web à un second babillard électronique associé à un second site Web. Les statistiques traitées de l'utilisateur présentent des indicateurs tels qu'un profil et des informations démographiques sur l'internaute. D'autres statistiques traitées sur l'utilisateur représentent des indicateurs associés aux babillards électroniques auxquels l'internaute a participé, par exemple, en lisant ou en enregistrant des messages. Pour identifier un babillard électronique qui correspond aux préférences de l'internaute, les statistiques de l'internaute sont comparées aux indicateurs de babillards électroniques variés. Ces indicateurs de babillards électroniques présentent des indicateurs qui proposent un contenu du babillard correspondant.
PCT/US2000/024792 1999-09-09 2000-09-08 Systeme d'acheminement de babillards electroniques sur internet WO2001018693A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU74770/00A AU7477000A (en) 1999-09-09 2000-09-08 Internet message board forwarding system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US39287499A 1999-09-09 1999-09-09
US09/392,874 1999-09-09

Publications (2)

Publication Number Publication Date
WO2001018693A2 true WO2001018693A2 (fr) 2001-03-15
WO2001018693A3 WO2001018693A3 (fr) 2004-02-12

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PCT/US2000/024792 WO2001018693A2 (fr) 1999-09-09 2000-09-08 Systeme d'acheminement de babillards electroniques sur internet

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AU (1) AU7477000A (fr)
WO (1) WO2001018693A2 (fr)

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6633846B1 (en) 1999-11-12 2003-10-14 Phoenix Solutions, Inc. Distributed realtime speech recognition system
US6665640B1 (en) 1999-11-12 2003-12-16 Phoenix Solutions, Inc. Interactive speech based learning/training system formulating search queries based on natural language parsing of recognized user queries
US7657424B2 (en) 1999-11-12 2010-02-02 Phoenix Solutions, Inc. System and method for processing sentence based queries
US8020190B2 (en) 2005-10-14 2011-09-13 Sdc Software, Inc. Enhanced browser security
US9076448B2 (en) 1999-11-12 2015-07-07 Nuance Communications, Inc. Distributed real time speech recognition system

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GB2324627A (en) * 1997-03-04 1998-10-28 Talkway Inc Interface for computer discussion technologies
WO1999020026A1 (fr) * 1997-10-09 1999-04-22 Gateway 2000, Inc. Etablissement automatique de liaison avec une messagerie de dialogue consacree a une emission
US5918014A (en) * 1995-12-27 1999-06-29 Athenium, L.L.C. Automated collaborative filtering in world wide web advertising
WO1999044152A2 (fr) * 1998-02-24 1999-09-02 Koninklijke Philips Electronics N.V. Appareil et navigateur reseau de donnees fournissant des communications web sensibles au contexte

Patent Citations (4)

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Publication number Priority date Publication date Assignee Title
US5918014A (en) * 1995-12-27 1999-06-29 Athenium, L.L.C. Automated collaborative filtering in world wide web advertising
GB2324627A (en) * 1997-03-04 1998-10-28 Talkway Inc Interface for computer discussion technologies
WO1999020026A1 (fr) * 1997-10-09 1999-04-22 Gateway 2000, Inc. Etablissement automatique de liaison avec une messagerie de dialogue consacree a une emission
WO1999044152A2 (fr) * 1998-02-24 1999-09-02 Koninklijke Philips Electronics N.V. Appareil et navigateur reseau de donnees fournissant des communications web sensibles au contexte

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6633846B1 (en) 1999-11-12 2003-10-14 Phoenix Solutions, Inc. Distributed realtime speech recognition system
US6665640B1 (en) 1999-11-12 2003-12-16 Phoenix Solutions, Inc. Interactive speech based learning/training system formulating search queries based on natural language parsing of recognized user queries
US7657424B2 (en) 1999-11-12 2010-02-02 Phoenix Solutions, Inc. System and method for processing sentence based queries
US7702508B2 (en) 1999-11-12 2010-04-20 Phoenix Solutions, Inc. System and method for natural language processing of query answers
US7729904B2 (en) 1999-11-12 2010-06-01 Phoenix Solutions, Inc. Partial speech processing device and method for use in distributed systems
US9076448B2 (en) 1999-11-12 2015-07-07 Nuance Communications, Inc. Distributed real time speech recognition system
US8020190B2 (en) 2005-10-14 2011-09-13 Sdc Software, Inc. Enhanced browser security

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WO2001018693A3 (fr) 2004-02-12
AU7477000A (en) 2001-04-10

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