TWM549498U - System for consumer activity data - Google Patents

System for consumer activity data Download PDF

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Publication number
TWM549498U
TWM549498U TW106208964U TW106208964U TWM549498U TW M549498 U TWM549498 U TW M549498U TW 106208964 U TW106208964 U TW 106208964U TW 106208964 U TW106208964 U TW 106208964U TW M549498 U TWM549498 U TW M549498U
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Taiwan
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network
consumer
data
electronic device
signal
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TW106208964U
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Chinese (zh)
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章正國
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宏康智慧股份有限公司
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Publication of TWM549498U publication Critical patent/TWM549498U/en

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Abstract

The disclosure is related to a system for consumer activity data. The system includes a serving system and a plurality of network devices disposed at many consumption sites. The network devices retrieve wireless radio-frequency signals from nearby electronic devices and transmit the signals to the serving system via a network. In the serving system, identification data with respect to every electronic device is such as the device's network hardware information that can be extracted from the wireless radio-frequency signals. The further information such as the signal strength, time and location corresponding to the electronic device can be obtained by analyzing the wireless signals. A consumer activity database is therefore established.

Description

消費者活動數據系統 Consumer activity data system

說明書公開一種收集數據的系統,特別是一種通過設於終端店家的網路設備擷取消費者活動數據的系統。 The specification discloses a system for collecting data, and in particular, a system for capturing consumer activity data through a network device installed in a terminal store.

大數據,又稱巨量數據(Big data),指的是相關業者預備了伺服系統,可以通過特定方式取得某種活動下的數據,而且經年累月收集的巨量數據背後,可以通過數據分析方法得出當中具有意義的資訊。其中方式例如網路服務業者可以通過網頁瀏覽器收集到使用者上網的行為,以至於分析得到使用者上網的活動,進而提供準確的消費資訊,一般背後都隱藏著商業模式。 Big data, also known as Big Data, refers to the fact that the relevant industry has prepared a servo system that can obtain data under certain activities in a specific way, and behind the huge amount of data collected over the years, it can be obtained through data analysis. Have meaningful information. In this way, for example, the Internet service provider can collect the behavior of the user surfing the Internet through the web browser, so that the user can analyze the activity of the Internet, thereby providing accurate consumption information, and the business model is generally hidden behind.

舉例來說,電子商務業者通過網路提供終端使用者上網購物,一旦取得足夠量的數據,經大量數據分析之後可以分析出它的客戶群屬性,得出包括何種商品在哪個年齡層賣得比較好,何種商品不適合在某個族群販售,甚至在一天內或一週內等不同時間會有不同的消費族群等的結論,如此可以輔助電子商務業者選擇行銷與販售的決策,促進商業活動。 For example, e-commerce providers provide end users online shopping through the Internet. Once a sufficient amount of data is obtained, after analyzing a large amount of data, it can analyze its customer group attributes and find out which products are sold at which age level. Better, what kind of goods are not suitable for sale in a certain ethnic group, or even a different consumer group at different times in a day or a week, so that it can assist e-commerce operators to choose marketing and sales decisions, promote business activity.

再列舉一例,當政府長期收集車輛在高速公路上的行車資訊,包括平日與放假日,再加上取得各地飯店的訂房資訊與民眾旅遊的資訊,就可以經數據分析得到易塞車的時段與路段,將訊息發布出來後,可以讓民眾瞭解並盡早準備。 To cite another example, when the government collects the driving information of vehicles on the expressway for a long time, including weekdays and holidays, together with the information of the reservations of the hotels and the information of the people's tourism, the time and section of the truck can be obtained through data analysis. After the message is released, the public can be informed and prepared as soon as possible.

然而,有許多方法可以取得巨量數據,隨著取得數據的方式不同,能夠分析的數據也將有所不同,而不同取得數據的方法更可以互相搭配而得到更準確的分析,以及達到各種目的。舉例來說,從通過一般電腦中的網頁瀏覽器取得的使用者行為數據,可以得到使用者上網的行為,多數可以通過網際網路位址來分析使用者所在位置;但若通過使用者行動裝置取得的數據,更可以包括使用者移動的數據;若又能取得使用者執行行動支付的數據,又可以進一步取得使用者的消費資訊。各種數據都有個別的意義,經交叉分析後,又能得到更多不同的資訊。 However, there are many ways to get huge amounts of data. The data that can be analyzed will be different depending on the way the data is obtained. Different methods of obtaining data can be matched to each other to obtain more accurate analysis and achieve various purposes. . For example, from the user behavior data obtained through a web browser in a general computer, the behavior of the user surfing the Internet can be obtained, and most of the users can analyze the location of the user through the Internet address; The obtained data may further include data moved by the user; if the data of the user performing the action payment is obtained, the user's consumption information may be further obtained. The various data have their own meanings, and after cross-analysis, they can get more different information.

說明書公開一種消費者活動數據系統,提出一種取得消費者活動數據的系統,系統主要是包括設於各地店家的網路設備,可以是店家的網路熱點,網路設備通過無線網路協定可以收集到附近裝置的無線射頻訊號,如無線區域網路(WiFiTM)訊號,取得其中記載的資訊,成為一種消費者活動數據。 The specification discloses a consumer activity data system, and proposes a system for obtaining consumer activity data. The system mainly includes network devices located in various stores, which may be network hotspots of stores, and network devices can be collected through wireless network protocols. RF signals to a nearby device, such as a wireless LAN (WiFi TM) signal, wherein the information acquisition described, into a data consumer activity.

根據實施例,消費者活動數據系統包括有設於多個消費場所內的多個網路設備,比如為網路接取器,各網路設備包括一通訊單元,用以取得電子裝置產生的無線射頻訊號;一網路單元,用以傳送無線射頻訊號或經處理後的無線射頻訊號;以及一處理單元,執行一數據擷取程序,用以取得經通訊單元自電子裝置接收的無線射頻訊號,以及經網路單元傳送無線射頻訊號或經處理後的無線射頻訊號。消費者活動數據系統包括一伺服系統,伺服系統中設有一負載平衡單元,負載平衡自多個網路設備接收的數據,包括無線射頻訊號或經處理後的無線射頻訊號,設有一伺服器單元,運行多個虛擬機器,平衡地處理來自多個網路設備的數據,設有一儲存單元,用以運行一分散式儲存;以及一資料庫單元,儲存數據以建立一消費者活動數據庫。 According to an embodiment, the consumer activity data system includes a plurality of network devices disposed in a plurality of consumer places, such as a network access device, and each network device includes a communication unit for acquiring wireless generated by the electronic device. An RF signal; a network unit for transmitting a wireless RF signal or a processed wireless RF signal; and a processing unit for performing a data acquisition process for obtaining a wireless RF signal received by the communication unit from the electronic device, And transmitting a wireless RF signal or a processed wireless RF signal via the network unit. The consumer activity data system includes a servo system, and the servo system is provided with a load balancing unit that loads the data received from the plurality of network devices, including the wireless RF signal or the processed wireless RF signal, and has a server unit. Running multiple virtual machines to process data from multiple network devices in a balanced manner, with a storage unit for running a distributed storage; and a database unit for storing data to create a database of consumer activities.

在一實施例中,消費者活動數據系統更包括一應用服務單元,除了可以提供客戶存取系統中資料外,更可用以界接設於異地的另一資料庫系統,此資料庫系統與伺服系統的資料庫單元將可同步數據,用以提供客戶通過使用者介面存取當中資料。 In an embodiment, the consumer activity data system further includes an application service unit. In addition to providing the client with access to the data in the system, the user activity data system can be used to interface with another database system located in another place. The system's database unit will be able to synchronize data to provide customers with access to the data through the user interface.

在消費者活動數據系統的伺服系統中,執行一數據擷取程序,包括解析自各網路設備接收的無線射頻訊號,以得出識別各網路設備的網路設備識別資訊、解析無線射頻訊號取得用以識別各電子裝置的網路硬體資訊,比如為媒體存取控制位址,以及建立消費者活動數據庫。 In the servo system of the consumer activity data system, performing a data acquisition process, including parsing the wireless RF signals received from the network devices, to obtain network device identification information for identifying each network device, and analyzing the wireless RF signal acquisition The network hardware information used to identify each electronic device, such as a media access control address, and a database of consumer activities.

更者,當解析無線射頻訊號後取得對照各電子裝置的資訊時,更動態加入一標籤記錄。 Moreover, when the information of each electronic device is obtained after parsing the radio frequency signal, a tag record is dynamically added.

當解析無線射頻訊號取得一時間資訊時,此時間資訊可用以對照一外部事件,以將電子裝置與對照時間資訊的外部事件關聯起來。當解析無線射頻訊號取得一訊號強度時,訊號強度可用以估計電子裝置與網路設備的距離,並可用以判斷電子裝置是在網路設備所處的消費場所的店內或是店外。 When the radio frequency signal is parsed to obtain a time information, the time information can be used to correlate an external event to associate the electronic device with an external event that compares the time information. When the wireless RF signal is parsed to obtain a signal strength, the signal strength can be used to estimate the distance between the electronic device and the network device, and can be used to determine whether the electronic device is in the store or outside the store where the network device is located.

為了能更進一步瞭解本新型為達成既定目的所採取之技術、方法及功效,請參閱以下有關本新型之詳細說明、圖式,相信本新型之目的、特徵與特點,當可由此得以深入且具體之瞭解,然而所附圖式僅提供參考與說明用,並非用來對本新型加以限制者。 In order to further understand the techniques, methods and effects of this new model for achieving the intended purpose, please refer to the following detailed description and drawings of the present invention. I believe that the purpose, features and characteristics of the present invention can be further and The drawings are to be considered in all respects as illustrative and not restrictive.

15‧‧‧伺服系統 15‧‧‧Servo system

10‧‧‧網路 10‧‧‧Network

11‧‧‧第一消費場所 11‧‧‧First place of consumption

101‧‧‧第一網路設備 101‧‧‧First network equipment

12‧‧‧第二消費場所 12‧‧‧Second consumer place

102‧‧‧第二網路設備 102‧‧‧Second network equipment

13‧‧‧第三消費場所 13‧‧‧ Third place of consumption

103‧‧‧第三網路設備 103‧‧‧ Third network equipment

22‧‧‧伺服系統 22‧‧‧Servo system

221‧‧‧伺服器單元 221‧‧‧Server unit

222‧‧‧資料庫單元 222‧‧‧Database unit

223‧‧‧應用服務單元 223‧‧‧Application Service Unit

20‧‧‧網路 20‧‧‧Network

201‧‧‧第一網路設備 201‧‧‧First network equipment

202‧‧‧第二網路設備 202‧‧‧Second network equipment

203‧‧‧第三網路設備 203‧‧‧ Third network equipment

24‧‧‧客戶端電腦 24‧‧‧ client computer

32‧‧‧伺服系統 32‧‧‧Servo system

321‧‧‧負載平衡單元 321‧‧‧Load balancing unit

322‧‧‧伺服器單元 322‧‧‧Server unit

323‧‧‧儲存單元 323‧‧‧ storage unit

324‧‧‧資料庫單元 324‧‧‧Database unit

325‧‧‧應用服務單元 325‧‧‧Application Service Unit

30‧‧‧網路 30‧‧‧Network

301‧‧‧第一網路設備 301‧‧‧First network equipment

302‧‧‧第二網路設備 302‧‧‧Second network equipment

303‧‧‧第三網路設備 303‧‧‧ Third network equipment

34‧‧‧第二伺服系統 34‧‧‧Second servo system

341‧‧‧第二資料庫單元 341‧‧‧Second database unit

342‧‧‧使用者介面伺服單元 342‧‧‧User interface SERVOPACK

a,b,c‧‧‧叢集伺服單元 a, b, c‧‧‧ cluster servo unit

d,e,f‧‧‧分散儲存單元 d,e,f‧‧‧Distributed storage unit

40‧‧‧網路 40‧‧‧Network

42‧‧‧伺服系統 42‧‧‧Servo system

41‧‧‧網路設備 41‧‧‧Network equipment

411‧‧‧處理單元 411‧‧‧Processing unit

412‧‧‧通訊單元 412‧‧‧Communication unit

413‧‧‧網路單元 413‧‧‧Network Unit

414‧‧‧資料擷取單元 414‧‧‧Information acquisition unit

401,402,403‧‧‧電子裝置 401,402,403‧‧‧Electronic devices

5‧‧‧電子裝置 5‧‧‧Electronic devices

501‧‧‧第一網路設備 501‧‧‧First network equipment

502‧‧‧第二網路設備 502‧‧‧Second network equipment

503‧‧‧第三網路設備 503‧‧‧ Third network equipment

504‧‧‧第四網路設備 504‧‧‧4th network equipment

505‧‧‧第五網路設備 505‧‧‧ fifth network equipment

步驟S601~S613‧‧‧數據擷取流程 Step S601~S613‧‧‧ data acquisition process

步驟S701~S707‧‧‧數據擷取流程 Step S701~S707‧‧‧Data Acquisition Process

步驟S801~S807‧‧‧消費者活動數據系統應用流程 Step S801~S807‧‧‧ Consumer Activity Data System Application Process

步驟901~909‧‧‧消費者活動數據系統應用流程 Step 901~909‧‧‧ Consumer Activity Data System Application Process

圖1顯示消費者活動數據系統運作的基本架構示意圖;圖2顯示消費者活動數據系統運作的架構實施例示意圖;圖3顯示消費者活動數據系統運作的架構實施例示意圖;圖4顯示消費者活動數據系統中終端運作的實施例示意圖;圖5顯示消費者活動數據系統中終端運作的實施例示意圖; 圖6所示流程描述數據擷取方法的實施例流程之一;圖7所示流程描述數據擷取方法的實施例流程之二;圖8所示流程描述消費者活動數據系統應用在回訪消費者的實施例流程;圖9顯示為消費者活動數據系統應用在客戶端的實施例流程。 Figure 1 shows a schematic diagram of the basic architecture of the operation of the consumer activity data system; Figure 2 shows a schematic diagram of an architectural embodiment of the operation of the consumer activity data system; Figure 3 shows a schematic diagram of an architectural embodiment of the operation of the consumer activity data system; Schematic diagram of an embodiment of terminal operation in a data system; FIG. 5 is a schematic diagram showing an embodiment of terminal operation in a consumer activity data system; The flowchart shown in FIG. 6 describes one of the embodiments of the data acquisition method; the flow shown in FIG. 7 describes the second embodiment of the data acquisition method; and the flow shown in FIG. 8 describes the consumer activity data system application in the returning consumer. Example Flow; Figure 9 shows an embodiment flow for a consumer activity data system application on a client.

本揭露書公開一種消費者活動數據系統與數據擷取方法,系統主要是藉由設於各消費場所的網路設備擷取附近電子裝置產生的無線射頻訊號,作為數據分析的依據,例如從網路設備取得各電子裝置產生的無線區域網路訊號(WiFiTM訊號),解析封包後可以取得無線區域網路訊號中記載的資訊,例如訊號來源的網路硬體資訊,包括媒體存取控制位址(MAC address)、接收訊號強度(Received Signal Strength Indication,RSSI),經數據分析後,進而可以取得各種數據,例如可以根據訊號來源的硬體資訊識別連線的電子裝置、根據接收訊號強度可以計算出電子裝置的距離、根據連線的時間長短可以得出持有此電子裝置的消費者停留時間等。如此,可以藉由長時間收集的大量數據分析出一個區域內的消費者活動,甚至配合各消費場所所取得的資訊,經交叉分析後可以判斷出針對各消費場所(如單一店家、多店家、商圈)更準確的消費者活動。 The disclosure discloses a consumer activity data system and a data acquisition method. The system mainly uses a wireless device generated by a nearby electronic device by using a network device installed in each consumer site as a basis for data analysis, such as a network. The device obtains the wireless area network signal (WiFi TM signal) generated by each electronic device, and after parsing the packet, can obtain the information recorded in the wireless area network signal, such as the network hardware information of the signal source, including the media access control bit. The MAC address and the Received Signal Strength Indication (RSSI) can be used to obtain various data. For example, the connected electronic device can be identified according to the hardware information of the signal source, and the received signal strength can be Calculating the distance of the electronic device, according to the length of time of the connection, the consumer's residence time and the like holding the electronic device can be obtained. In this way, the consumer activity in an area can be analyzed by a large amount of data collected over a long period of time, and even the information obtained by each consumer place can be judged by cross-analysis for each consumer place (such as a single store, a multi-store, Business circle) More accurate consumer activities.

圖1顯示消費者活動數據系統運作的基本架構示意圖。消費者活動數據系統主要提出一個伺服系統15,以及設置於各消費場所的網路設備(101,102,103),如此例圖,伺服系統15通過網路10連接設於不同位置的網路設備,包括設於第一消費場所11的第一網路設備101、設於第二消費場所12的第二網路設備102,以及設於第三消費場所13的第三網路設備103。在一實施範例中,網路設備可以為相關區域的網路分享裝置、路由器或閘道器,成 為該區域的熱點,作為界接網際網路的接取器(Access Point),提供網路服務的同時,更擷取了由各種電子裝置所傳送的無線射頻訊號。伺服系統15與各個網路設備(101,102,103)之間可以架構在一般網際網路上,或者連線架構在一虛擬私有網路(Virtual Private Network,VPN)安全通道上。 Figure 1 shows the basic architecture of the operation of the consumer activity data system. The consumer activity data system mainly proposes a servo system 15 and network devices (101, 102, 103) installed in each consumer site. As an example, the servo system 15 connects the network devices located in different locations through the network 10, including The first network device 101 of the first consumer site 11, the second network device 102 disposed at the second consumer site 12, and the third network device 103 disposed at the third consumer site 13. In an embodiment, the network device may be a network sharing device, router or gateway device in the relevant area. For the hotspots in the area, as an access point that connects the Internet, it provides network services and captures radio frequency signals transmitted by various electronic devices. The servo system 15 and each network device (101, 102, 103) can be configured on a general Internet network, or the connection structure is on a virtual private network (VPN) secure channel.

當網路設備(101,102,103)擷取到從附近各種電子裝置產生的無線射頻訊號後,根據實施例之一,網路設備可直接或經由短暫暫存後將原始數據傳送到伺服系統15,或者,在另一實施例中,網路設備可以初步處理過這些訊號,取得其中資訊後,例如解析得到的硬體資訊、訊號強度、時間等,再上傳到伺服系統15。 After the network device (101, 102, 103) retrieves the radio frequency signals generated from various nearby electronic devices, according to one of the embodiments, the network device can transmit the original data to the servo system 15 directly or after a short temporary storage, or In another embodiment, the network device may initially process the signals, and after obtaining the information, for example, the analyzed hardware information, signal strength, time, and the like are uploaded to the servo system 15.

根據再一實施例,若某電子裝置處於一個設有多個系統提供的網路設備(101,102,103)的消費場所內,伺服系統15可以同時從兩個或以上的網路設備(101,102,103)取得同一個消費者的電子裝置所產生的無線射頻訊號,從接收訊號強度的數據分析可得知電子裝置與各網路設備之間距離,從連接的狀況可知電子裝置處於此區域的時間,如此則可以判斷出電子裝置所處位置,甚至可以判斷出電子裝置處於某個商場或商圈內的哪個店家或商圈之內或之外。 According to still another embodiment, if an electronic device is in a consumer facility having a plurality of network devices (101, 102, 103) provided by the system, the servo system 15 can simultaneously acquire the same one from two or more network devices (101, 102, 103). The wireless radio frequency signal generated by the consumer's electronic device can know the distance between the electronic device and each network device from the data analysis of the received signal strength, and the time of the electronic device in the region can be known from the connection status, so that it can be judged From the location of the electronic device, it can even be judged whether the electronic device is inside or outside the store or business circle within a certain shopping mall or business district.

接著如圖2所示的消費者活動數據系統運作的架構實施例示意圖,此例顯示伺服系統22中的主要元件,伺服系統22可以一個叢集的伺服器實現,不排除可為坐落於不同位置主機形成的網路形式的伺服系統。伺服系統22經網路20從終端的第一網路設備201、第二網路設備202與第三網路設備203取得消費者的電子裝置產生的無線射頻訊號。 2 is a schematic diagram of an architecture embodiment of the operation of the consumer activity data system shown in FIG. 2. This example shows the main components in the servo system 22. The servo system 22 can be implemented by a cluster server, and it is not excluded that the host can be located at different locations. A networked servo system is formed. The servo system 22 obtains the radio frequency signals generated by the consumer's electronic device from the first network device 201, the second network device 202, and the third network device 203 of the terminal via the network 20.

伺服系統22處理這些自多處擷取的巨量數據,伺服系統22中可以同時啟始多個伺服器單元221以能同時承載巨量數據,包括經初步處理成為較小單位的數據,經資料庫單元222儲存,之後經數據分析產生的資料將可以應用服務單元223提供數據服務 給客戶,此例示意顯示提供客戶端電腦24存取當中的數據,特別是依照客戶需求所作出的數據分析。 The servo system 22 processes the huge amounts of data retrieved from multiple locations. The servo system 22 can simultaneously initiate multiple server units 221 to simultaneously carry huge amounts of data, including data that is initially processed into smaller units, data. The library unit 222 stores the data generated by the data analysis, and the data service can be provided by the application service unit 223. To the customer, this example shows the data provided by the client computer 24, especially the data analysis according to the customer's needs.

伺服系統的實現可參考圖3所示消費者活動數據系統運作的架構實施例示意圖,此例顯示伺服系統32中主要設有負載平衡單元321、叢集型式的伺服器單元322(包括叢集伺服單元a,b,c)、儲存單元323(包括運行分散式儲存的分散儲存單元d,e,f)、資料庫單元324與應用服務單元325。 For the implementation of the servo system, reference may be made to the architecture embodiment of the operation of the consumer activity data system shown in FIG. 3. This example shows that the servo system 32 is mainly provided with a load balancing unit 321 and a cluster type server unit 322 (including the cluster servo unit a). , b, c), storage unit 323 (including distributed storage units d, e, f running distributed storage), database unit 324 and application service unit 325.

當伺服系統32經網路30在短時間自第一網路設備301、第二網路設備302與第三網路設備303接收到的龐大數據量,需要先初步進行即時運算,在此實施例中,先以負載平衡單元321實現負載平衡(Load Balance),將數據量在伺服系統32前端執行資源分配,例如平均網路流量負載、平衡運算與儲存資源等,避免過載的發生,在此例中係將自網路設備(301,302,303)接收到的巨量數據平衡地分配至伺服器單元322中。 When the servo system 32 receives a huge amount of data from the first network device 301, the second network device 302, and the third network device 303 in a short time via the network 30, an initial operation needs to be performed first, in this embodiment. In the first, the load balancing unit 321 first implements load balancing, and performs data allocation on the front end of the servo system 32, such as average network traffic load, balance calculation, and storage resources, to avoid overload, in this case. The middle system distributes the huge amount of data received from the network device (301, 302, 303) to the server unit 322 in a balanced manner.

當處理巨量數據,伺服系統32中各運算單元需要有效率地運作,此例伺服器單元322為叢集式伺服器,示意包括叢集伺服單元a,b,c,每個叢集伺服單元a,b,c運行一個虛擬機器(Virtual Machine),此架構具有可擴充性,每個虛擬機器經負載平衡單元321平衡地處理來自不同網路設備(301,302,303)的巨量數據,配合負載平衡單元321,當有虛擬機器負載過高時,可以遷移至其他負載量較低的虛擬機器上,或者是在負載量低時,可將零星的運算集中在某個虛擬機器上,降低資源的浪費。 When processing a huge amount of data, each arithmetic unit in the servo system 32 needs to operate efficiently. In this example, the server unit 322 is a cluster server, and is illustrated to include cluster servo units a, b, c, each cluster servo unit a, b. , c runs a virtual machine (Virtual Machine), the architecture is scalable, each virtual machine is balanced by the load balancing unit 321 to process huge amounts of data from different network devices (301, 302, 303), with the load balancing unit 321, when When the virtual machine load is too high, it can be migrated to other virtual machines with low load capacity, or when the load is low, the sporadic operation can be concentrated on a virtual machine, reducing the waste of resources.

面對巨量數據,伺服系統32可採取分散式儲存方案,此例中儲存單元323示意表示有運行分散式儲存的分散儲存單元d,e,f,可以有效且快速地處理巨量數據,並且可以處理經結構化或非結構化的數據。舉例來說,伺服系統32自多個網路設備(301,302,303)所取得的原始數據可能是未經結構化的數據,分散儲存單元d,e,f可以協助平均儲存數據;若數據經初步運算後,可以取得結 構化數據,分散儲存單元d,e,f同樣可以用於儲存這類數據。 Facing huge amounts of data, the servo system 32 can adopt a distributed storage scheme. In this example, the storage unit 323 schematically indicates that the distributed storage units d, e, and f running distributed storage can efficiently and quickly process huge amounts of data, and Structured or unstructured data can be processed. For example, the raw data obtained by the servo system 32 from a plurality of network devices (301, 302, 303) may be unstructured data, and the distributed storage units d, e, f may assist in storing data on average; if the data is subjected to preliminary calculation Can get the knot To construct data, the decentralized storage units d, e, f can also be used to store such data.

資料庫單元324則是實現數據儲存,當中可以採用不同的資料庫儲存經結構化或非結構化的數據,不同的資料庫設計都有其目的與應用,並能具備可擴充性與快速儲存與查詢的功能。 The database unit 324 implements data storage, in which different databases can be used to store structured or unstructured data. Different database designs have their purposes and applications, and can be expanded and stored quickly. The function of the query.

以上採用叢集伺服器架構或是分散式儲存方案,除了達到資源有效與平衡使用的負載平衡的目的,更可以實現運算與儲存容錯與備援的功能,在有特定節點出狀況時,可以彼此容錯與備援,讓伺服系統32正常運行。 The above uses a cluster server architecture or a decentralized storage scheme. In addition to achieving the load balancing of resource efficient and balanced use, it can realize the functions of operation and storage fault tolerance and redundancy, and can be fault tolerant to each other when there is a specific node out condition. With backup, let the servo system 32 run normally.

伺服系統32可以通過應用服務單元325直接提供客戶服務,包括提供網頁介面,提供客戶遠端存取伺服系統32提供的數據服務;伺服系統32另可利用應用服務單元325界接設於異地的另一資料庫系統,此資料庫系統與伺服系統32的資料庫單元324同步數據。 The servo system 32 can directly provide customer service through the application service unit 325, including providing a webpage interface, and providing a data service provided by the client to the remote access servo system 32. The servo system 32 can also be connected to the remote location by using the application service unit 325. A database system that synchronizes data with database unit 324 of servo system 32.

除了伺服系統32可以直接提供客戶存取當中的數據外,更在此圖例中,根據另一實施例,可在異地建立第二伺服系統34設有可以同步伺服系統32中數據的第二資料庫單元341,第二資料庫單元341可以專用提供客戶數據服務,讓客戶通過特定介面存取當中資料,更可擔負備援、備份與異地服務的功能;第二伺服系統34設有使用者介面伺服單元342,提供公眾可存取的使用者介面,如通過網路瀏覽器連接與存取資料,讓客戶通過此使用者介面伺服單元342存取第二伺服系統34中所擁有完整的數據。 In addition to the servo system 32 which can directly provide data in the client access, in this illustration, according to another embodiment, the second servo system 34 can be established in a different location with a second database that can synchronize the data in the servo system 32. The unit 341, the second database unit 341 can provide a customer data service exclusively, allowing the customer to access the data through a specific interface, and can also be responsible for the functions of backup, backup and off-site services; the second servo system 34 is provided with a user interface servo. The unit 342 provides a publicly accessible user interface, such as connecting and accessing data through a web browser, and allowing the client to access the complete data held by the second servo system 34 through the user interface servo unit 342.

在揭露書提出的消費者活動數據系統中,主要是基於建設於終端消費場所的網路設備所擷取的消費者電子裝置產生的訊號,而運行於消費場所的網路設備與相關系統可參考圖4所示實施例示意圖。 In the consumer activity data system proposed in the disclosure, the signal generated by the consumer electronic device captured by the network device built in the terminal consumption place is mainly based on the network device and related system running in the consumer place. A schematic diagram of the embodiment shown in FIG.

根據此圖例,伺服系統42經網路40連接設於消費場所的網路設備41,網路設備41係以硬體與運行於當中的軟體程序所實現,根據其目的可以包括執行訊號處理的處理單元411,接收終端 連線請求以及提供網路服務的通訊單元412、與伺服系統42通訊與傳輸數據的網路單元413。網路設備41設有資料擷取單元414,資料擷取單元414用以保留自電子裝置(401,402,403)接收到的無線射頻訊號,特別是無線區域網路的封包數據,可經短暫暫存後,通過網路單元413傳送到伺服系統42。 According to this illustration, the servo system 42 is connected to the network device 41 of the consumer premises via the network 40. The network device 41 is implemented by hardware and a software program running therein, and may include processing for performing signal processing according to the purpose thereof. Unit 411, receiving terminal The connection request and the communication unit 412 providing the network service, and the network unit 413 for communicating and transmitting data with the servo system 42. The network device 41 is provided with a data capturing unit 414. The data capturing unit 414 is configured to retain the wireless radio frequency signals received by the electronic device (401, 402, 403), especially the packet data of the wireless local area network, after a temporary temporary storage. It is transmitted to the servo system 42 through the network unit 413.

根據一實施例,網路設備41中包括一以軟體與硬體搭配實現的內嵌系統,以處理單元411在網路設備41中執行一數據擷取程序,於數據擷取程序中,處理單元411用以取得經通訊單元412自電子裝置(401,402,403)接收的無線射頻訊號,更附加識別網路設備41的網路設備識別資訊至無線射頻訊號,再經網路單元413傳送無線射頻訊號(可經預先處理)至伺服系統42。於伺服系統42中,則以伺服器單元接收各網路設備傳送的無線射頻訊號,並以資料庫單元儲存無線射頻訊號,建立消費者活動數據庫。消費者活動數據系統運行時,網路設備41可以為消費場所的網路熱點,除了提供網路服務外,更擷取附近消費者手持的各式電子裝置401,402,403的無線射頻訊號。 According to an embodiment, the network device 41 includes an embedded system implemented by software and hardware, and the processing unit 411 executes a data capture program in the network device 41. In the data capture program, the processing unit The 411 is configured to obtain the wireless RF signal received by the communication unit 412 from the electronic device (401, 402, 403), and further identify the network device identification information of the network device 41 to the wireless RF signal, and then transmit the wireless RF signal via the network unit 413. Pre-processed to the servo system 42. In the servo system 42, the server unit receives the wireless RF signal transmitted by each network device, and stores the wireless RF signal in the database unit to establish a consumer activity database. When the consumer activity data system is running, the network device 41 can be a network hotspot of the consumer site. In addition to providing network services, the network device 41 can also capture wireless radio signals of various electronic devices 401, 402, and 403 held by nearby consumers.

舉例來說,當消費者進入網路設備41無線訊號可觸及的範圍內,開啟當中無線區域網路的功能,一般目的是尋找附近可以連上網的熱點,若某店家提供網路熱點,將吸引消費者前往。網路設備41即接收到連線請求,根據各店家提供網路服務的規則,在消費者上網的時間,網路設備41同時也持續地接收到各種無線射頻訊號,其中並無法擷取消費者敏感的連線資訊,而是單純地接收電子裝置401,402,403所產生的廣播封包,伺服系統42可以自網路設備41接收到電子裝置401,402,403所產生的廣播封包。 For example, when the consumer enters the range that the network device 41 can reach the wireless signal, the function of the wireless local area network is opened, and the general purpose is to find a hot spot that can be connected to the Internet nearby. If a store provides an Internet hotspot, it will attract Consumers go. The network device 41 receives the connection request, and according to the rules of the network service provided by each store, the network device 41 continuously receives various radio frequency signals at the same time when the consumer accesses the Internet, and the consumer cannot be captured. The sensitive connection information, but simply receiving the broadcast packets generated by the electronic devices 401, 402, 403, the servo system 42 can receive the broadcast packets generated by the electronic devices 401, 402, 403 from the network device 41.

根據實施例,電子裝置401,402,403所產生的廣播封包載有一些可取得的資訊,特別是有關電子裝置內的網路硬體資訊,例如連線來源的媒體存取控制位址(MAC address),因此系統可以此媒體存取控制位址作為識別各電子裝置的識別資訊,而系統在 此狀態下無法取得消費者的姓名或識別資料,但卻可通過大數據分析的技術,除了以這類硬體資訊作為識別電子裝置的依據,系統所擷取的數據更可配合店家在同一時間內的消費活動數據,如此可以判斷出每個電子裝置當時在店內消費的活動,甚至配合店家的會員系統,包括POS系統中提供的消費資訊,可以得到每個消費者更準確的消費活動數據。 According to an embodiment, the broadcast packet generated by the electronic device 401, 402, 403 carries some information that can be obtained, in particular, network hardware information in the electronic device, such as a media access control address (MAC address) of the connection source. The system can use the media access control address as the identification information for identifying each electronic device, and the system is In this state, the name or identification data of the consumer cannot be obtained, but the technology of big data analysis can be used. In addition to using such hardware information as the basis for identifying the electronic device, the data captured by the system can be matched with the store at the same time. The consumption activity data inside, so that the activity of each electronic device in the store at that time can be judged, and even the member's membership system, including the consumption information provided in the POS system, can obtain more accurate consumption activity data of each consumer. .

在圖5所示消費者活動數據系統中終端運作的實施例示意圖中,可見有一電子裝置5處於一個消費場所,當中設於不同位置的網路設備(501,502,503,504,505)都可能可以接收到電子裝置5產生的無線射頻訊號,在伺服系統端,則可以從第一網路設備501取得電子裝置5產生的無線射頻訊號之外,更取得訊號取得的來源的識別資訊:AP1:SSID1;伺服系統可自第二網路設備502取得電子裝置5產生的訊號,並包括第二網路設備502的識別資訊:AP2:SSID2;同理,伺服系統同樣可以自第三網路設備503(識別資訊:AP3:SSID3)、第四網路設備504(AP4:SSID4)與第五網路設備505(AP5:SSID5)取得電子裝置5的訊號資料。 In the schematic diagram of the operation of the terminal in the consumer activity data system shown in FIG. 5, it can be seen that an electronic device 5 is in a consumer location, and the network devices (501, 502, 503, 504, 505) located at different locations may receive the electronic device 5 to be generated. In the wireless system signal, the first network device 501 can obtain the wireless RF signal generated by the electronic device 5, and obtain the identification information of the source of the signal acquisition: AP1: SSID1; The second network device 502 obtains the signal generated by the electronic device 5 and includes the identification information of the second network device 502: AP2: SSID2. Similarly, the servo system can also be from the third network device 503 (identification information: AP3: SSID3) The fourth network device 504 (AP4: SSID4) and the fifth network device 505 (AP5: SSID5) acquire the signal data of the electronic device 5.

兩個裝置之間的一種接收訊號強度指示(Received Signal Strength Indication,RSSI)可以用以判斷兩個裝置之間的距離,或是一種相對距離。以此例而言,伺服系統可以從每個網路設備取得的訊號資訊,經解析無線射頻訊號取得電子裝置5與每個訊號可以觸及的網路設備之間的訊號強弱,伺服系統已知每個終端的網路設備的實際位置,例如在某個消費場所的某個位置,使得系統可以通過接收到的訊號強弱測定訊號發送點(電子裝置5)與接收點(某個網路設備)的距離,若同一時間能取得兩個或以上網路設備的訊號與估計的距離,使得系統可以進而對電子裝置5進行定位。 A Received Signal Strength Indication (RSSI) between two devices can be used to determine the distance between two devices, or a relative distance. In this example, the servo system can obtain the signal strength between the electronic device 5 and the network device that each signal can reach by analyzing the wireless RF signal from the signal information obtained by each network device, and the servo system is known to each. The actual location of the network device of the terminal, for example, at a certain location of a consumer location, so that the system can measure the signal transmission point (electronic device 5) and the receiving point (a certain network device) by the received signal strength. The distance between the two or more network devices can be obtained at the same time and the estimated distance, so that the system can further locate the electronic device 5.

例如,電子裝置5與第一網路設備501之間的訊號強度可以估計出兩者的距離(d1),系統已知第一網路設備501(ID:AP1) 的實際位置,因此可以判斷出電子裝置5是在安裝有第一網路設備501的店家之外或店內;加上電子裝置5與第二網路設備502的訊號強度所估計的距離(d2),以及系統已知的第二網路設備502(ID:AP2)位置,則更能判斷出電子裝置5的實際位置;若又取得電子裝置5與第三網路設備503之間的訊號強度,可以估計之間的距離(d3),系統同一時間可以從三個網路設備取得與電子裝置5的三個距離,根據距離大小以及各網路設備的位置,將可經準定位到電子裝置5的位置,如此,更可用以判斷電子裝置5是在網路設備所處的消費場所的店內或是店外。 For example, the signal strength between the electronic device 5 and the first network device 501 can estimate the distance between the two (d1), and the system knows the first network device 501 (ID: AP1). Actual position, so it can be judged that the electronic device 5 is outside the store or the store where the first network device 501 is installed; plus the estimated distance of the signal strength of the electronic device 5 and the second network device 502 (d2) And the second network device 502 (ID: AP2) position known to the system, the actual position of the electronic device 5 can be more judged; if the signal strength between the electronic device 5 and the third network device 503 is obtained The distance between the devices (d3) can be estimated, and the system can obtain three distances from the three network devices at the same time from the three network devices, and can be accurately positioned to the electronic device according to the distance and the location of each network device. The location of 5, as such, can be used to determine whether the electronic device 5 is in the store or outside the store where the network device is located.

進一步地,系統可以藉由在同一區域內各網路設備收集到的各種電子裝置的無線射頻訊號獲得消費者在此區域內的消費活動,例如從無線射頻訊號可以判斷消費者(電子裝置)在某個店家內的停留時間,若配合店家營業資訊,即可判斷出消費者在當下的某個位置的消費活動。 Further, the system can obtain consumer activities in the area by using the radio frequency signals of various electronic devices collected by the network devices in the same area, for example, the wireless RF signal can determine that the consumer (electronic device) is If the stay time in a store is matched with the store's business information, the consumer's consumption activity at a certain position in the moment can be judged.

以上實施例中,消費者活動數據系統自各終端的網路設備索取得的數據將經由分析得到每個消費者的消費活動,可成為店家一個單點的商業行銷的參考,更可成為一個區域內多點的整體商業行銷的參考,若涉及一個商圈或更大範圍的消費者活動,將可成為整體商業策略的決策基礎。 In the above embodiment, the data obtained by the consumer activity data system from the network equipment of each terminal will be analyzed to obtain the consumption activity of each consumer, which can become a reference for a single point of commercial marketing of the store, and can become an area. A multi-point reference to overall business marketing, if it involves a business district or a wider range of consumer activities, will be the basis for decision-making in the overall business strategy.

根據圖6所示流程實施例,其中描述數據擷取方法流程包括先由伺服系統通過設於多個消費場所的多個網路設備接收多個電子裝置產生的無線射頻訊號,開始如步驟S601,系統可自網路設備接收個別電子裝置產生的無線射頻訊號,從接收的訊號所載的資訊,如步驟S603,可以取得每筆訊號來源網路設備資訊,如各網路設備的SSID,進而得出網路設備的實際位置。 According to the embodiment of the flowchart shown in FIG. 6, the flow of the data capture method is as follows: first, the wireless system receives the wireless radio frequency signals generated by the plurality of electronic devices through the plurality of network devices located in the plurality of consumer sites, and the process begins with step S601. The system can receive the radio frequency signal generated by the individual electronic device from the network device, and the information contained in the received signal, such as step S603, can obtain the information of each source device network device, such as the SSID of each network device, and The actual location of the network device.

當伺服系統從網路設備的設備資訊可知每個網路設備的位置,又如步驟S605,從電子裝置產生的訊號取得識別電子裝置的識別資訊,再如步驟S607,取得訊號產生的時間資訊,以及步驟 S609,取得訊號強度資訊,每樣的資訊都成為描述這個電子裝置的訊息,可以如步驟S611,對每個有意義的資訊建立與此電子裝置關聯的標籤(tag),特別的是,一旦系統解析無線射頻訊號後取得對照各電子裝置的具有特定意義的資訊時,將即時且動態加入一標籤記錄。 When the servo system knows the location of each network device from the device information of the network device, in step S605, the identification information of the identification electronic device is obtained from the signal generated by the electronic device, and then, according to step S607, the time information generated by the signal is obtained. And steps S609: Obtain signal strength information, and each piece of information becomes a message describing the electronic device. In step S611, a tag associated with the electronic device may be established for each meaningful information, in particular, once the system parses When a radio frequency signal is obtained and compared with the information of a specific meaning of each electronic device, a tag record is dynamically and dynamically added.

最後,如步驟S613,各種數據經分析後,已經可以得到有意義的資訊,對應到每個電子裝置的識別資訊,每個電子裝置連結到分析得到的各種結果,形成描述一個消費者的檔案,儲存數據,建立消費者活動數據庫。 Finally, in step S613, after the various data are analyzed, meaningful information can be obtained, corresponding to the identification information of each electronic device, and each electronic device is connected to various results obtained by the analysis to form a file describing the consumer and storing Data, build a database of consumer activities.

系統引用一種標籤(tag)的技術,標籤就是描述某個消費者的一種資訊,例如,每筆無線射頻訊號都載有可用以識別電子裝置的硬體資訊,如前述MAC位址,即可對應此電子裝置建立一識別標籤;每筆無線射頻訊號都載有訊號來源,例如是從某個網路設備所接收到的訊號,該筆數據可以加入一個網路設備識別資訊的標籤。再者,每筆無線射頻訊號都載有時間戳記,經一段時間的數據分析後,可以知道某個消費者來某個消費場所的時間趨勢,如此可以建立一個時間標籤。其他,若分析可以得到對應每個電子裝置的各種資訊,都可以分別建立有意義的標籤,如位置、店家名稱、商圈名稱等,甚至是可以判斷得到消費者的個人資料,都可以建立標籤。 The system refers to a tag technology, which is a kind of information describing a consumer. For example, each radio frequency signal carries hardware information that can be used to identify an electronic device, such as the aforementioned MAC address. The electronic device establishes an identification tag; each radio frequency signal carries a signal source, such as a signal received from a network device, and the data can be added to a network device identification information tag. Moreover, each radio frequency signal carries a time stamp, and after a period of data analysis, it can know the time trend of a certain consumer to a certain consumption place, so that a time stamp can be established. Others, if the analysis can obtain various information corresponding to each electronic device, each can establish a meaningful label, such as location, store name, business circle name, etc., and even can determine the consumer's personal data, can establish a label.

舉例來說,當伺服系統分別自各網路設備接收無線射頻訊號,經解析訊號封包後,可以取得用以識別各電子裝置的網路硬體資訊,此識別資訊形成一個標籤,日後取得的資訊將可順利連結到此識別資訊上。進一步者,當從各樣的對應某電子裝置的數據分析比對後,如店家的會員資料,當系統從店家知悉某個時間的消費資訊,一旦對照當時的電子裝置的訊號,可以從會員資料等外部資料推知電子裝置擁有者的性別、年齡、喜好等資訊,當系統分析得到某一筆資訊,即建立標籤,愈多的數據可以產生愈 準確的資訊,也就能得到更多描述某個消費者(電子裝置)的標籤。 For example, when the servo system receives the wireless RF signal from each network device, after the signal packet is parsed, the network hardware information for identifying each electronic device can be obtained, and the identification information forms a label, and the information obtained in the future will be Can be successfully linked to this identification information. Further, after analyzing and analyzing the data corresponding to an electronic device, such as the member information of the store, when the system knows the consumption information of the certain time from the store, once the signal of the electronic device is compared, the member data can be obtained. When external data infers the gender, age, preferences, etc. of the owner of the electronic device, when the system analyzes and obtains a certain piece of information, that is, the tag is created, the more data can be generated. Accurate information can also get more tags describing a consumer (electronic device).

當對應電子裝置的數據經過分析後,若已經確認某項資訊,即在電子裝置的數據上加上標籤,除了藉由標籤可描述出某個消費者的某項特性之外,如此也可以避免數據重複處理。舉例來說,當經各種數據分析後確認持有電子裝置的消費者的年齡時,可以加上一個年齡標籤,並可捨棄將來對於年齡的分析。當巨量數據持續每天產生時,捨棄重複演算可以節省運算資源。標籤項目亦能隨著數據量增加而增加,並可以隨時校正之前建立的標籤。 After the data of the corresponding electronic device is analyzed, if a certain information has been confirmed, that is, the data of the electronic device is tagged, in addition to the label can describe a certain characteristic of a certain consumer, this can also be avoided. Data is processed repeatedly. For example, when the age of the consumer holding the electronic device is confirmed after various data analysis, an age label can be added, and future analysis of age can be discarded. Discarding repetitive calculus saves computing resources when huge amounts of data continue to be generated every day. Label items can also increase as the amount of data increases, and the previously created tags can be calibrated at any time.

相關流程可參閱圖7所示描述數據擷取方法的實施例流程。 For related processes, reference may be made to the flow of an embodiment describing the data acquisition method shown in FIG.

在此流程中,開始如步驟S701,由系統解析自各網路設備取得的無線射頻訊號,如步驟S703,從訊號中解析取得電子裝置的識別資訊,以及訊號來源位置與時間,其中時間資訊可用以取得網路設備持續自電子裝置接收無線射頻訊號的時間,而時間資訊更用以對照一外部事件,外部事件可以由特定來源提供,例如政府公開的開放式資料庫(open data),以將電子裝置與對照時間資訊的外部事件關聯起來。 In this process, starting from step S701, the system parses the radio frequency signal obtained from each network device. In step S703, the identification information of the electronic device and the source location and time of the signal are obtained from the signal, wherein the time information can be used. Obtaining the time when the network device continuously receives the wireless RF signal from the electronic device, and the time information is used to compare an external event, and the external event can be provided by a specific source, such as an open data file opened by the government to electronically The device is associated with an external event that compares time information.

這時,系統若可取得終端店家對應的消費資訊,甚至包括相關位置與時間所發生的外部事件,如步驟S705,可自政府或民間提供的資料取得對應的外部事件資訊,例如可以對照公開資料庫中在某個時間與位置的天氣、交通狀況、公共事件等,若再對照店家的營業資訊,可以綜合得出消費者在這些條件下的消費情況,進而成為店家(單點)、多店家(多點)與商圈往後調整銷售品項或服務的參考。當累積數據愈多,愈能夠藉此準確地預測在各種情況下的消費者活動,用數據支持各店家或整體商場或商圈的決策判斷與營銷策略。如此,如步驟S707,建立消費者活動數據庫。 At this time, if the system can obtain the consumption information corresponding to the terminal store, and even includes the external events related to the location and time, in step S705, the corresponding external event information can be obtained from the information provided by the government or the private, for example, the public database can be compared. In a certain time and location of the weather, traffic conditions, public events, etc., if you compare the store's business information, you can comprehensively derive the consumer's consumption under these conditions, and then become a store (single point), multi-store ( Multi-point) and the reference of the business circle to adjust sales items or services. The more accumulated data, the more accurate it is to predict consumer activity in various situations, and use data to support decision making and marketing strategies in each store or overall mall or business district. Thus, in step S707, a consumer activity database is established.

當搭配外部事件建立消費者活動數據庫時,如步驟S709,這 個數據庫可用於預測未來在發生特定外部事件時的消費者活動。舉例來說,當外部事件顯示為下雨(又可分颱風、豪雨、大雨、小雨等),可以取得下雨天的消費者活動,當某天預測為下雨天時,系統即可提供預測這天的消費者活動如何,可能有些店家因此獲益,來客大增,這樣的數據即提供店家作為預備的參考;可能有些店家來客因此受到影響,這些過去累積的數據分析結果可以成為該店家是否開店、減少人手的參考。 When the consumer activity database is created with an external event, as in step S709, this Databases can be used to predict consumer activity in the future when specific external events occur. For example, when an external event is displayed as raining (which can be divided into typhoon, heavy rain, heavy rain, light rain, etc.), consumer activity on a rainy day can be obtained. When a day is predicted to be rainy, the system can provide a forecast for the day. How the consumer activities, some stores may benefit, visitors increase, such data provides the store as a reference for reference; may be affected by some store visitors, these accumulated data analysis results can become the store to open stores, Reduce the reference of the human hand.

外部事件亦可為特定事件,如店家或商圈附近有大型活動,將可能影響店家或商圈的客流與消費者行為,或者為增加消費活動,或者為生意被影響,因此,當數據庫收集因為大型活動消費者活動後,可作為店家或商圈在有大型活動舉辦時的消費活動參考,可以進一步預防損失,或是充分預備可能增加的消費活動。 External events can also be specific events, such as large events near the store or business district, which may affect the flow of customers and consumer behavior in the store or business district, or to increase consumption activity, or to be affected by the business, so when the database is collected because After the large-scale event consumer activities, it can be used as a reference for the consumption activities of the store or the business circle when there are large-scale events, which can further prevent losses or fully prepare for possible increased consumption activities.

應用上,可參考圖8所示描述消費者活動數據系統應用在回訪消費者的實施例流程。 In an application, the embodiment of the consumer activity data system application in the returning consumer can be described with reference to FIG. 8.

如步驟S801,當系統從某個網路設備中接收的訊號中判斷出其中具有記錄的電子裝置連線,系統可以知悉這個時刻某個消費者經過某個位置,可以比對系統中的消費者活動數據庫,如步驟S803,對照過去的數據取得消費者的描述資料,這些描述資料可以是許多標籤的組合,因此,如步驟S805,系統可以即時提供產生客製化資訊,例如,如步驟S807,通過簡訊、推播訊息或特定應用程式等方式將客製化資訊傳送到電子裝置,或提供店家消費資訊。 In step S801, when the system determines the electronic device connection with the record from the signal received by the network device, the system can know that a certain consumer passes through a certain location at this time, and can compare the consumers in the system. The activity database, in step S803, obtains the description data of the consumer against the past data, and the description data may be a combination of a plurality of tags. Therefore, in step S805, the system may provide the customized information immediately, for example, as in step S807. Send customized information to electronic devices or provide store consumption information through SMS, push messages or specific applications.

舉例來說,當系統從某個網路設備傳送的訊號封包得知某個消費者來到附近,可以利用各種傳訊方式傳送附近某個店家提出的優惠資訊,而且這個資訊可以根據過去此消費者消費的歷史判斷出有興趣的內容,如此而促進消費。 For example, when the system knows that a certain consumer is coming to the vicinity from a signal packet transmitted by a network device, various communication methods can be used to transmit the preferential information proposed by a nearby store, and the information can be based on the past consumer. The history of consumption judges content that is of interest, thus promoting consumption.

當此模式運行在一區域內的多個消費場所形成的商圈,對照商圈的消費者活動數據庫,更可有效將商圈的各種行銷資訊、店 家資訊、舉辦的活動有效地傳送到身在其中的消費者手持的電子裝置上。 When this mode runs a business circle formed by multiple consumer places in a region, it can effectively compare various marketing information and stores of the business circle with the consumer activity database of the business circle. Home information and events are effectively transmitted to electronic devices held by consumers in their homes.

列舉一例,消費者活動數據系統設有雲端伺服系統,對前端網路設備接收的數據進行數據篩檢、過濾與儲存,並進行統計分析,最後可以產出視覺化客流量統計資訊。當店家與消費者活動數據系統連線,系統持續自店家的網路設備取得消費者電子裝置的訊號,當系統判斷出有記錄的電子裝置在附近,若系統資料庫也曾經得出對應此電子裝置的電話號碼、電子郵件等資訊,則可讓系統依照店家需求發出行銷資訊給電子裝置,例如提供優惠券條碼、發送優惠簡訊等。 As an example, the consumer activity data system is provided with a cloud servo system for data screening, filtering and storage of data received by the front-end network device, and statistical analysis, and finally can generate visualized traffic statistics. When the store is connected to the consumer activity data system, the system continues to obtain the signal of the consumer electronic device from the network device of the store. When the system determines that the recorded electronic device is nearby, if the system database has also obtained the corresponding electronic device. The device's phone number, email and other information allows the system to send marketing information to the electronic device according to the store's needs, such as providing coupon barcodes, sending promotional newsletters, and so on.

一旦系統根據巨量數據建立消費者活動數據庫,可以提供相關業者有意義的消費者活動數據,如圖9所示消費者活動數據系統應用在客戶端的實施例流程。 Once the system builds a database of consumer activities based on the huge amount of data, it can provide meaningful consumer activity data for the relevant industry, as shown in FIG. 9 for the embodiment of the consumer activity data system applied to the client.

經累積巨量數據,系統可以建立資料庫(步驟901),對於單一事業來說,可以建立位於不同位置的分店數據,示意表示有分店數據一、分店數據二與分店數據三。對於一個商圈來看,這些將涵蓋一個區域內不同店家的數據。 After accumulating huge amounts of data, the system can establish a database (step 901). For a single business, store data located at different locations can be established, indicating that there are branch data 1, branch data 2, and branch data 3. For a business district, these will cover data from different stores in a region.

系統持續進行數據分析(步驟903),可以持續產生消費者消費分析(步驟905),對於特定客戶而言,系統將提供分析報表(步驟907),並對各種情況提供趨勢分析(步驟909)。 The system continues to analyze the data (step 903), and the consumer consumption analysis can be continuously generated (step 905). For a particular customer, the system will provide an analysis report (step 907) and provide a trend analysis for each case (step 909).

其中,從終端電子裝置接收的無線射頻訊號所解析的時間資訊十分重要,因為可以將消費資訊對照時間內發生的其他事件,讓客戶理解不同時間的消費趨勢,進而影響其行銷的策略,例如一旦分析得出消費尖峰時刻,在該時刻內應該預備充足的銷售商品或人力,若得知離峰時刻,除了可以調整配置商品與人力,更可以在這些時間提供優惠措施。 Among them, the time information parsed by the radio frequency signal received from the terminal electronic device is very important, because the consumer information can be compared with other events occurring in the time, so that the customer understands the consumption trend at different times, thereby affecting the marketing strategy, for example, once The analysis draws the peak of consumption. At this moment, sufficient sales of goods or manpower should be prepared. If you know the peak time, you can adjust the configuration of goods and manpower, and you can provide preferential measures at these times.

在各店家發出適地又適時的行銷資訊後,可以促進在附近的消費者進到店裡來消費,若有消費者進行消費,這些資訊又形成 一筆有意義的消費活動數據,成為店家的消費資料庫。 After the store sends appropriate and timely marketing information, it can promote the consumption of nearby consumers into the store. If consumers consume, the information will be formed. A meaningful consumption activity data becomes a store's consumer database.

上述消費者活動數據系統在實施例中主要是配合各單點的網路設備、結合雲端運算、大數據分析的技術,若應用在單一消費場合的巨量數據分析,可以取得客流量分析,包括總量分析、停留時間、取得相同消費者的回訪率、轉化為消費力的轉化率,甚至得到到訪消費者的年齡分佈、時間分佈,並能作出消費趨勢。當配合相關消費地點與時間的其他事件資訊,能夠準確預測、掌握商情與區域客流變化,用數據支持商圈經營的決策判斷與營銷策略。 In the embodiment, the above-mentioned consumer activity data system mainly cooperates with each single-point network device, combines cloud computing, and big data analysis technology. If a huge amount of data analysis is applied in a single consumption occasion, passenger traffic analysis can be obtained, including Total analysis, stay time, get the same consumer's return visit rate, conversion rate into consumption power, and even get the age distribution and time distribution of the visiting consumers, and can make consumption trends. When combined with other event information of relevant consumption locations and time, it can accurately predict and grasp the changes in business conditions and regional passenger flows, and use data to support decision-making judgments and marketing strategies of business district operations.

綜上所述,通過說明書所揭示的消費者活動數據系統與數據擷取方法,通過設於各消費場所的網路設備取得各種數據,從數據分析可以獲得某個消費場所、商場、商圈內的消費者活動數據,如此可以進行整個區域的客流分析、趨勢分析、並能預測趨勢。 In summary, the consumer activity data system and the data acquisition method disclosed in the specification obtain various data through network devices installed in each consumer site, and can obtain a certain consumption place, a shopping mall, and a business circle from the data analysis. Consumer activity data, which allows for passenger flow analysis, trend analysis, and forecasting of trends across the region.

以上所述僅為本新型之較佳可行實施例,凡依本新型申請專利範圍所做之均等變化與修飾,皆應屬本新型之涵蓋範圍。 The above descriptions are only preferred embodiments of the present invention, and all changes and modifications made in accordance with the scope of the present patent application should fall within the scope of the present invention.

15‧‧‧伺服系統 15‧‧‧Servo system

10‧‧‧網路 10‧‧‧Network

11‧‧‧第一消費場所 11‧‧‧First place of consumption

101‧‧‧第一網路設備 101‧‧‧First network equipment

12‧‧‧第二消費場所 12‧‧‧Second consumer place

102‧‧‧第二網路設備 102‧‧‧Second network equipment

13‧‧‧第三消費場所 13‧‧‧ Third place of consumption

103‧‧‧第三網路設備 103‧‧‧ Third network equipment

Claims (10)

一種消費者活動數據系統,包括:設於多個消費場所內的多個網路設備,各網路設備包括:一通訊單元,用以取得一電子裝置產生的無線射頻訊號;一網路單元,用以傳送該無線射頻訊號或經處理後的無線射頻訊號;以及一處理單元,執行一數據擷取程序,用以取得經該通訊單元自該電子裝置接收的無線射頻訊號,以及經該網路單元傳送該無線射頻訊號或經處理後的無線射頻訊號;一伺服系統,包括:一負載平衡單元,負載平衡自該多個網路設備接收的數據,該數據為該無線射頻訊號或經處理後的無線射頻訊號;一伺服器單元,運行多個虛擬機器,平衡地處理來自該多個網路設備的數據;一儲存單元,運行一分散式儲存;以及一資料庫單元,儲存該數據,建立一消費者活動數據庫。 A consumer activity data system includes: a plurality of network devices disposed in a plurality of consumer locations, each network device comprising: a communication unit for obtaining a wireless RF signal generated by an electronic device; a network unit, And transmitting, by the processing unit, a data acquisition process for obtaining a wireless RF signal received by the communication unit from the electronic device, and passing through the network The unit transmits the wireless RF signal or the processed wireless RF signal; a servo system includes: a load balancing unit, load balancing data received from the plurality of network devices, the data is the wireless RF signal or processed Wireless RF signal; a server unit that runs multiple virtual machines to process data from the plurality of network devices in a balanced manner; a storage unit that runs a distributed storage; and a database unit that stores the data and establishes A consumer activity database. 如請求項1所述的消費者活動數據系統,更包括設於異地的一第二伺服系統,該第二伺服系統包括一第二資料庫單元,同步該伺服系統的該資料庫單元的數據。 The consumer activity data system of claim 1, further comprising a second servo system disposed at a different location, the second servo system comprising a second database unit that synchronizes data of the database unit of the servo system. 如請求項1所述的消費者活動數據系統,其中設於各消費場所的該網路設備為該消費場所的一網路接取器。 The consumer activity data system of claim 1, wherein the network device disposed at each consumer site is a network accessor of the consumer site. 如請求項1至3其中之一所述的消費者活動數據系統,其中,於該伺服系統中,執行一數據擷取程序,包括:解析自各網路設備接收的該無線射頻訊號,以得出識別各網路設備的網路設備識別資訊;解析該無線射頻訊號取得用以識別各電子裝置的網路硬體資 訊;以及建立該消費者活動數據庫。 The consumer activity data system of any one of claims 1 to 3, wherein in the servo system, performing a data capture process comprises: parsing the wireless radio frequency signal received from each network device to obtain Identifying network device identification information of each network device; analyzing the wireless RF signal to obtain network hardware resources for identifying each electronic device News; and establish a database of consumer activities. 如請求項4所述的消費者活動數據系統,其中,於該伺服系統中,當解析該無線射頻訊號後取得對照各電子裝置的資訊時,更動態加入一標籤記錄。 The consumer activity data system of claim 4, wherein in the servo system, when the wireless radio frequency signal is parsed and the information of each electronic device is obtained, a tag record is dynamically added. 如請求項4所述的消費者活動數據系統,其中用以識別該電子裝置的網路硬體資訊包括一媒體存取控制位址。 The consumer activity data system of claim 4, wherein the network hardware information used to identify the electronic device comprises a media access control address. 如請求項4所述的消費者活動數據系統,其中,解析該無線射頻訊號以取得一時間資訊,該時間資訊為取得該網路設備持續自該電子裝置接收該無線射頻訊號的時間。 The consumer activity data system of claim 4, wherein the wireless radio frequency signal is parsed to obtain a time information, wherein the time information is obtained by the network device continuously receiving the wireless radio frequency signal from the electronic device. 如請求項7所述的消費者活動數據系統,其中該時間資訊用以對照一外部事件,以將該電子裝置與對照該時間資訊的外部事件關聯起來。 The consumer activity data system of claim 7, wherein the time information is used to correlate an external event with the external event against the time information. 如請求項4所述的消費者活動數據系統,其中,解析該無線射頻訊號以取得一訊號強度,該訊號強度用以估計該電子裝置與該網路設備的距離。 The consumer activity data system of claim 4, wherein the wireless RF signal is parsed to obtain a signal strength, the signal strength being used to estimate a distance between the electronic device and the network device. 如請求項9所述的消費者活動數據系統,其中估計該電子裝置與該網路設備的距離係用以判斷該電子裝置是在該網路設備所處的該消費場所的店內或是店外。 The consumer activity data system of claim 9, wherein the distance between the electronic device and the network device is estimated to determine whether the electronic device is in a store or a store of the consumer site where the network device is located. outer.
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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI698825B (en) * 2019-01-25 2020-07-11 中華電信股份有限公司 Method and system for providing marketing services by predicting customer visit rates
CN111901755A (en) * 2020-07-09 2020-11-06 广州启盟信息科技有限公司 Mobile phone induction device, induction method and system for realizing property location

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI698825B (en) * 2019-01-25 2020-07-11 中華電信股份有限公司 Method and system for providing marketing services by predicting customer visit rates
CN111901755A (en) * 2020-07-09 2020-11-06 广州启盟信息科技有限公司 Mobile phone induction device, induction method and system for realizing property location

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