TWI777750B - Method for adjusting order of service activation and data processing and service processing system - Google Patents

Abstract

The disclosure provides a method for adjusting order of service activation and data processing and a service processing system. When the main storage device is not operating normally, the service processing system can mark the service processing status of the first service activation request as T3 when it is determined that the first service activation request is eligible for acceptance, so as to let the first service corresponding to the first service activation request may be enabled in the case where the corresponding first acceptance data is not written into the main storage device, thereby avoiding user inconvenience in use..

Description

Method and service processing system for adjusting service activation and data processing sequence

The present invention relates to a service arrangement technology, and more particularly, to a method and a service processing system for adjusting the order of service activation and data processing.

For a general service processing system, when the storage device operates normally, the service processing system can first write the acceptance data corresponding to the service activation request to the storage device when receiving the service activation request, and then execute the service activation.

However, when the storage device is abnormal, since the service processing system cannot write the above-mentioned acceptance data into the storage device, the service cannot be activated immediately, thereby causing inconvenience to the user.

In view of this, the present invention provides a method and a service processing system for adjusting the sequence of service activation and data processing, which can be used to solve the above-mentioned technical problems.

The present invention provides a method for adjusting service activation and data processing sequence, Suitable for a service processing system, comprising: in response to a service status analysis module of the service processing system receiving a first service activation request corresponding to a first user identification code, and determining a primary storage device by the service status analysis module Whether it operates normally; in response to the service status analysis module determining that the main storage device is not operating normally, the service status analysis module determines whether the first service activation request meets an acceptance qualification; in response to the service status analysis module determining the first service activation request Eligible for acceptance, the service status analysis module adds a first general-purpose data object corresponding to the first user identification code in the secondary storage device, writes the first service activation request into the first general-purpose data object, and writes the first general-purpose data object. The service processing state of a service activation request is marked as a T3 state; in response to a service activation module of the service processing system determining that the service processing state of the first service activation request is a T3 state, the service activation module activates corresponding to the first service A first service requested is activated, and a first acceptance data corresponding to the activation request of the first service is not generated.

The present invention provides a service processing system, comprising a service state analysis module; and a service enabling module. In response to the service status analysis module receiving a first service activation request corresponding to a first user identification code, the service status analysis module determines whether a main storage device operates normally. In response to the service status analysis module determining that the main storage device is not functioning normally, the service status analysis module determines whether the first service activation request meets an acceptance qualification. In response to the service status analysis module determining that the first service activation request meets the acceptance qualification, the service status analysis module adds a first general-purpose data object corresponding to the first user identification code in the secondary storage device, and the first service activation request Write the first generic data object and enable the first service to request service processing The state is marked as a T3 state. In response to the service enablement module determining that the service processing state of the first service enablement request is the T3 state, a first service corresponding to the first service enablement request is enabled by the service enablement module, and a first service corresponding to the first service enablement request is not produced the first acceptance information.

001: Service acceptance system group

002: Service request receiving module

003: Common data exchange platform

10: Service Processing System

100: Storage device detection module

200: Service status analysis module

300: Service data processing module

400: Service enabled mod

RQ1: First enable request

EV: notification event

S210~S250, S311~S318, S321~S323, S410~S430, S510~S540, S610~S640: Steps

FIG. 1 is a schematic diagram of a service processing system according to an embodiment of the present invention.

FIG. 2 is an operation flowchart of a storage device detection module according to an embodiment of the present invention.

3A is a flowchart illustrating the operation of the service status analysis module in response to a service activation request according to an embodiment of the present invention.

3B is a flowchart illustrating the operation of the service status analysis module in response to a notification event according to an embodiment of the present invention.

FIG. 4 is an operation flowchart of a service data processing module according to an embodiment of the present invention.

FIG. 5 is an operation flowchart of a service enabling module according to an embodiment of the present invention.

FIG. 6 is a flowchart of a method for adjusting service activation and data processing sequence according to an embodiment of the present invention.

FIG. 7 is a schematic diagram of a general-purpose data object according to an embodiment of the present invention.

Please refer to FIG. 1 , which is a schematic diagram of a service processing system according to an embodiment of the present invention. In different embodiments, the service processing system 10 of the present invention can be implemented as various computer devices and/or smart devices, but is not limited thereto.

In FIG. 1 , the service acceptance system group 001 can be used to accept service activation requests from clients for various services (such as telecommunication services), and the service request receiving module 002 can receive the service activation request after the service acceptance system group 001 accepts the service activation request. The service enablement request is forwarded to the service processing system 10 . Correspondingly, the service processing system 10 can execute the method for adjusting the service activation and data processing sequence proposed by the present invention to process the above service activation request.

As shown in FIG. 1 , the service processing system 10 of the present invention includes a storage device detection module 100 , a service status analysis module 200 , a service data processing module 300 and a service enabling module 400 . In the embodiment of the present invention, the storage device detection module 100 , the service status analysis module 200 , the service data processing module 300 and the service enabling module 400 can cooperate to perform the adjustment of the service enabling and data processing sequence proposed by the present invention. method, and the operations performed by the above modules will be further described below.

Please refer to FIG. 2 , which is a flowchart illustrating the operation of the storage device detection module according to an embodiment of the present invention. In the embodiment of the present invention, the service processing system 10 may include n ( _n is a positive integer) storage devices ( S ₁ , S ₂ , . Sp represents, _p = 1,..., n ) and a secondary storage device (denoted by S _b , b = 1,..., n , and Sp ≠ S _{b )} . In different embodiments, each storage device is, for example, a database, a file, a queue, etc., but not limited thereto.

Based on this, in step S210, the storage device detection module 100 can determine whether the main storage device operates normally. For example, the storage device detection module 100 can determine whether the main storage device can operate normally according to the type of the main storage device (for example, a database) by using the corresponding availability detection, but it is not limited thereto.

If the main storage device is determined to be able to operate normally, the storage device detection module 100 can continue to perform step S240, otherwise, it can continue to perform step S220.

In step S220, the storage device detection module 100 can determine whether the secondary storage device operates normally. Similarly, the storage device detection module 100 can determine whether the secondary storage device can operate normally according to the type of the secondary storage device (eg, file) by using the corresponding availability detection, but it is not limited thereto. In one embodiment, if the service processing system 10 includes only the primary storage device, the storage device detection module 100 may directly preset the secondary storage device as the primary storage device, but it is not limited thereto.

In one embodiment, if the secondary storage device is determined to be able to operate normally, the storage device detection module 100 may continue to perform step S240, otherwise, it may continue to perform step S230.

In step S230, the storage device detection module 100 can determine a new secondary storage device and transfer data. In one embodiment, the storage device detection module 100 may find another storage device next to the current secondary storage device among the above n storage devices according to a predefined sequence, and determine this through a related availability check. Whether the other storage device is functioning properly. If so, the storage device detection module 100 can designate the other storage device as a new secondary storage device (represented by S _b '), and transfer all data on the current secondary storage device to the new secondary storage device to be stored on the device. On the other hand, if the other storage device fails to operate normally, the storage device detection module 100 may repeat the above operations until a storage device that has passed the availability detection is found as a new secondary storage device, but not limited thereto.

Next, in step S240, the storage device detection module 100 can set the identification codes of the primary storage device and the secondary storage device. Afterwards, in step S250 , the storage device detection module 100 may send a notification event EV to the service status analysis module 200 . In one embodiment, the storage device detection module 100 may periodically or irregularly send a notification event EV to the service status analysis module 200, and the notification event EV may indicate the identification codes of the current primary storage device and the secondary storage device, and whether the primary storage device and the secondary storage device are functioning normally, but not limited to this.

In different embodiments of the present invention, the service status analysis module 200 may operate in response to the first service activation request RQ1 from the service request receiving module 002, or in response to the notification event EV, which will be supplemented by the following 3A and 3B illustrate.

Please refer to FIG. 3A , which is a flowchart illustrating the operation of the service status analysis module in response to a service activation request according to an embodiment of the present invention. In this embodiment, it is assumed that the first service activation request RQ1 is made by the first user with the first user identification code to the service acceptance system group 001, but it is not limited to this.

Based on this, in step S311, in response to the service status analysis module 200 receiving the first service activation request RQ1 corresponding to the first user identification code, the service status analysis module 200 can determine whether the main storage device operates normally. In one embodiment, For example, the service status analysis module 200 can know whether the main storage device is operating normally based on the notification event EV previously provided by the storage device detection module 100, but it is not limited thereto. If the primary storage device is determined to be in normal operation, the service status analysis module 200 may continue to perform step S312, otherwise, step S315 may be performed.

In step S312, the service status analysis module 200 may determine whether there is a first general-purpose data object corresponding to the first user identification code in the secondary storage device. In the embodiment of the present invention, the first general-purpose data object corresponding to the first user identification code can be understood as a temporary storage acceptance data object, which can temporarily store other service activation requests corresponding to the first user identification code .

In the embodiment of the present invention, when there is a first general-purpose data object corresponding to the first user identification code in the secondary storage device, it means that the first user has previously had other problems due to the malfunction of the primary storage device. Other service activation requests temporarily stored in the first general-purpose object, but not limited to this.

Therefore, in response to determining that the first general-purpose data object corresponding to the first user identification code exists in the secondary storage device, the service status analysis module 200 may append the first service activation request RQ1 to the first general-purpose data object in step S314 In the data object, the service processing state of the first service activation request RQ1 is marked as the T3 state, and the service activation module 400 is handed over to the first service activation request RQ1 for subsequent processing. The operation of the service enablement module 400 will be described in detail later.

On the other hand, in response to determining that the first general-purpose data object corresponding to the first user identification code does not exist in the secondary storage device, the service status analysis module 200 may in step S313 enable the first service to request the service processing of RQ2 Status marked as In the T2 state, the service data processing module 300 performs subsequent processing on the first service activation request RQ1. The operation of the service data processing module 300 will be described in detail later.

In step S315, the service status analysis module 200 may determine whether the first service activation request RQ1 meets the acceptance qualification. For example, it is assumed that the first service activation request RQ1 is used to request the installation of a service of a communication device A at a certain location, but the operation of the communication device A depends on another communication device B, and the communication device B has not been installed yet. In this case, since the service corresponding to the communication device A cannot be activated, the service status analysis module 200 may, for example, determine that the first service activation request RQ1 does not meet the acceptance qualification, but it is not limited thereto. In other embodiments, the designer can also design the conditions for determining whether various service activation requests meet the acceptance qualification according to the requirements, which will not be described in detail here.

In response to determining that the first service activation request RQ1 does not meet the acceptance qualification, the service status analysis module 200 may ignore the first service activation request RQ1 in step S316 , and otherwise may execute step S317 .

In step S317, if there is no first general-purpose data corresponding to the first user identification code in the secondary storage device, the object service status analysis module 200 may add a new data corresponding to the first user identification code in the secondary storage device The first general data object, and the first service activation request RQ1 is written into the first general data object, or the first service activation request RQ1 is added to the existing first general data object.

Afterwards, in step S318, the service status analysis module 200 may mark the service processing status of the first service activation request RQ1 as the T3 state, and hand it over to the service activation module 400 for subsequent processing of the first service activation request RQ1.

Please refer to FIG. 3B , which is a flowchart illustrating the operation of the service state analysis module in response to the notification event according to an embodiment of the present invention. In step S321, in response to the service status analysis module 200 receiving the notification event EV from the storage device detection module 100, the service status analysis module 200 can determine whether there is a secondary storage device corresponding to the first user identification code The first general-purpose data object. If not, it means that there are no pending service activation requests stored in the secondary storage device because the primary storage device is not functioning properly, so the service status analysis module 200 can accordingly ignore the notification event EV in step S322.

On the other hand, if there is a first general-purpose data object corresponding to the first user ID in the secondary storage device, it means that there is a pending service activation stored in the secondary storage device because the primary storage device is not functioning properly request (ie, at least a second service enablement request in the first generic data object). Therefore, the service status analysis module 200 may, in step S323, mark the service processing status of the second service activation request of the first general-purpose data object as the T1 status, and hand it over to the service data processing module 300 for each second service Enables the request for subsequent processing.

Please refer to FIG. 4 , which is an operation flowchart of a service data processing module according to an embodiment of the present invention. First, in step S410, the service data processing module 300 may determine that the service processing status of the received first/second service activation request is the T1 status or the T2 status. In response to determining that the service processing state is marked as the T1 state (ie, the result of step S323 ), the service data processing module 300 can convert the second service activation request into the corresponding second acceptance data in step S420 , and convert the second The incoming data is written to the primary storage device (which is functioning normally).

On the other hand, in response to determining that the service processing state is marked as the T2 state (ie, the result of step S313 ), the service data processing module 300 can generate the first acceptance data corresponding to the first service activation request RQ1 in step S430 , The first received data is written into the main storage device (which has been operating normally), and the first service activation request RQ1 is processed by the service activation module 400 for subsequent processing.

Please refer to FIG. 5 , which is a flowchart illustrating an operation of the service enabling module according to an embodiment of the present invention. First, in step S510, the service enabling module 400 may determine the service processing status of the first service enabling request RQ1. In response to determining that the service processing state of the first service activation request RQ1 is the T3 state (ie, the result of step S314 or S318), the service activation module 400 may activate the first service activation request RQ1 corresponding to the first service activation request RQ1 in step S520. service, and does not produce the first acceptance data corresponding to the first service activation request RQ1. In one embodiment, the service enabling module 400 may, for example, call the shared data exchange platform 003 to provide the first service corresponding to the first service enabling request RQ1 to enable the first service, but it is not limited thereto. Next, in step S530, the service enabling module 400 may update the first service request RQ1 of the first general-purpose data object to a service enabled state, but it is not limited thereto.

As can be seen from the above, when the main storage device is not operating normally, the service processing system 10 of the present invention can mark the service processing status of the first service activation request as the T3 state when determining that the first service activation request meets the acceptance qualification, so as to allow the The first service activation request enables the corresponding first service to be activated first when the corresponding first accepted data is not written into the main storage device, thereby avoiding inconvenience to the user.

On the other hand, in response to the determination of the first service activation request RQ1, the service The management state is the T2 state (ie, the result of step S430 ), which means that the first received data corresponding to the first service activation request RQ1 has been written into the main storage device in normal operation. Therefore, the service enabling module 400 may enable the first service corresponding to the first service enabling request RQ1 in step S540, and update the first reception data in the main storage device to the service enabled state, but not limited to this.

In short, the service status analysis module 200 of the present invention can determine whether the service status is generated according to conditions such as whether the primary storage device (eg, database) operates normally, whether there are general-purpose data objects in the secondary storage device (eg, file), etc. Prepare the acceptance data, whether to activate the service, and decide the order of producing the acceptance data and activation of the service.

In one embodiment, if the primary storage device is functioning normally and there is no general-purpose data object in the secondary storage device, the service status analysis module 200 marks the service processing status as T2 (ie, the production acceptance data is generated and written into it). primary storage device and enable the corresponding service).

In one embodiment, if the primary storage device is functioning normally and there is a general-purpose data object in the secondary storage device, the service status analysis module 200 marks the service processing status as T3 (ie, the service is enabled but the processing data is not generated), And update the generic data object.

In one embodiment, if the primary storage device is not functioning properly and there is no general-purpose data object in the secondary storage device, the service status analysis module 200 marks the service processing status as T3 (ie, the service is enabled but does not generate incoming data. ), and add a generic data object.

In one embodiment, if there are general-purpose data objects in the secondary storage device, Then, when the notification event EV of the storage device detection module 100 indicates that the main storage device has resumed normal operation, the service status analysis module 200 can mark the service processing status as the T1 status (ie, the production acceptance data), so that the service has been processed. The received data for loading is written back to the main storage device, but not limited to this.

In addition, according to different service processing states, the service data processing module 300 can perform different processing. In one embodiment, when the service processing state is the T1 state, the service data processing module 300 can obtain the general-purpose data object (ie, the temporary storage received data object) to supplement the received data to the main storage device. Since the services corresponding to these acceptance data have already been activated at this time, they will not be activated again.

In addition, when the service processing state is in the T2 state, the main storage device is in normal operation at this time, so the service data processing module 300 can directly generate the acceptance data and notify the service enabling module 400 to activate the relevant service.

In different embodiments, the service enabling module 400 may be called by the service status analysis module 200 or the service data processing module 300 to perform the following processing respectively.

In one embodiment, the service enabling module 400 can receive calls from the service status analysis module 200. At this time, the service processing status is T3 and the main storage device is not functioning normally, so the service enabling module 400 can call the shared data exchange platform first. 003 provides the service corresponding to the current service activation request and updates the corresponding general-purpose data object according to the supply and installation result, so as to store the data in the secondary storage device.

In addition, the service enabling module 400 can also accept calls from the service data processing module 300, at this time, the service processing state is the T2 state and the main storage device is in normal operation. At this time, since the acceptance data has been produced, the service enabling module 400 can directly call the sharing The data exchange platform 003 provides the installation service and updates the installation result to the main storage device.

Please refer to FIG. 6 , which is a flowchart of a method for adjusting service activation and data processing sequence according to an embodiment of the present invention. First, in step S610, in response to the service status analysis module 200 receiving the first service activation request RQ1 corresponding to the first user identification code, the service status analysis module 200 determines whether the main storage device operates normally. In step S620 , in response to the service status analysis module 200 determining that the main storage device is not operating normally, the service status analysis module 200 determines whether the first service activation request RQ1 meets the acceptance qualification. In step S630, in response to the service status analysis module 200 determining that the first service activation request RQ1 is eligible for acceptance, the service status analysis module 200 adds the first general-purpose data corresponding to the first user identification code in the secondary storage device object, write the first service activation request RQ1 into the first general-purpose data object, and mark the service processing state of the first service activation request RQ1 as a T3 state. In step S640, in response to the service enabling module 400 determining that the service processing state of the first service enabling request RQ1 is the T3 state, the service enabling module 400 enables the first service corresponding to the first service enabling request RQ1, and does not produce The first acceptance data corresponding to the first service activation request RQ1. For details of the above steps, reference may be made to the descriptions of the previous embodiments, which will not be repeated here.

Please refer to FIG. 7 , which is a schematic diagram of a general-purpose data object according to an embodiment of the present invention. In FIG. 7 , different customers may have one or more corresponding general-purpose data objects. Taking customer A as an example, the secondary storage device may store general-purpose data objects 1 to n corresponding to customer A, wherein each general-purpose data object Type data objects can include customer data (such as door number, contract number and other uniquely identifiable information), service data (such as offers, products, value-added services, etc.) and/or other information (such as timestamps, settings, messages, etc.), but not limited to this.

To sum up, the present invention has at least the following features: (1) The present invention proposes to determine and adjust the order of service activation and data processing based on the health status of the storage device. Activating the service in advance of the data processing can enable the client to activate the service more quickly; (2) The present invention proposes that if a large amount of accepted data is poured into the server, the system load exceeds the load or the data processing efficiency is reduced, the client can Use the service first to convert the received data into general-purpose data objects for temporary storage, and then write the received data into and delete the temporarily stored general-purpose data objects after the storage device is normal. In this way, the inconvenience of the customer being unable to use the service due to the abnormality of the storage device can be greatly reduced.

Although the present invention has been disclosed above by the embodiments, it is not intended to limit the present invention. Anyone with ordinary knowledge in the technical field can make some changes and modifications without departing from the spirit and scope of the present invention. Therefore, The protection scope of the present invention shall be determined by the scope of the appended patent application.

S610~S640: Steps

Claims (8)

A method for adjusting service activation and data processing sequence, suitable for a service processing system, comprising: in response to a service status analysis module of the service processing system receiving a first service activation request corresponding to a first user identification code , the service status analysis module determines whether a main storage device is in normal operation; in response to the service status analysis module determining that the main storage device is not in normal operation, the service status analysis module determines whether the first service activation request complies with an acceptance qualification; in response to the service state analysis module determining that the first service activation request meets the acceptance qualification, the service state analysis module adds a first corresponding to the first user identification code in the secondary storage device A general-purpose data object, writing the first service activation request into the first general-purpose data object, and marking the service processing state of the first service activation request as a T3 state; in response to a service activation of the service processing system The module determines that the service processing state of the first service activation request is the T3 state, and the service activation module activates a first service corresponding to the first service activation request, and does not produce a first service corresponding to the first service A first call data to enable the request. The method according to claim 1, further comprising: in response to the service status analysis module determining that the primary storage device operates normally, and determining, by the service status analysis module, whether there is a user corresponding to the first user in the secondary storage device the first generic data object of the identifier; In response to determining that the first general-purpose data object corresponding to the first user identification code does not exist in the secondary storage device, the service status analysis module of the service status analysis module marks the service processing status of the first service activation request as a T2 Status; a service data processing module of the service processing system determines that the service processing status of the first service activation request is marked as the T2 status, and is produced by the service data processing module corresponding to the first service activation request the first acceptance data, and write the first acceptance data into the main storage device. The method according to claim 2, further comprising: in response to the service enabling module determining that the service processing state of the first service enabling request is marked as the T2 state, enabling the first service corresponding to the first service by the service enabling module The requested first service is enabled, and the first received data in the primary storage device is updated to a service enabled state. The method of claim 2, further comprising: in response to the service state analysis module determining that the first general-purpose data object corresponding to the first user identification code exists in the secondary storage device, analyzing the service state by the service state The module attaches the first service activation request to the first general data object, and marks the service processing state of the first service activation request as the T3 state. The method of claim 2, further comprising: ignoring the first service activation request in response to the service state analysis module determining that the first service activation request does not meet the acceptance qualification. The method according to claim 1, further comprising: In response to the service status analysis module receiving a notification event from a storage device detection module of the service processing system, the service status analysis module determines whether there is a device corresponding to the first user identification in the secondary storage device the first general-purpose data object of the code; in response to determining that the first general-purpose data object corresponding to the first user identification code exists in the secondary storage device, the first general-purpose data object is determined by the service status analysis module The service processing status of at least one second service activation request in the data object is marked as a T1 status; the service processing status of the at least one second service activation request is marked in response to a service data processing module of the service processing system determining that the at least one second service activation request is marked as a T1 status. In the T1 state, the service data processing module converts the at least one second service activation request into corresponding at least one second acceptance data, and writes the at least one second acceptance data into the main storage device. The method of claim 1, wherein after the step of activating the first service corresponding to the first service activation request, the method further comprises: using the service activation module to activate the first general data object The first service request is updated to a service enabled state. A service processing system, comprising: a service state analysis module; and a service enabling module, wherein: In response to the service status analysis module receiving a first service activation request corresponding to a first user identification code, the service status analysis module determines whether a main storage device operates normally; in response to the service status analysis module determining The main storage device is not operating normally, and the service status analysis module determines whether the first service activation request meets an acceptance qualification; in response to the service status analysis module determining that the first service activation request meets the acceptance qualification, the service status The analysis module adds a first general-purpose data object corresponding to the first user identification code in the secondary storage device, writes the first service activation request into the first general-purpose data object, and writes the first service The service processing state of the activation request is marked as a T3 state; in response to the service activation module determining that the service processing state of the first service activation request is the T3 state, activation by the service activation module corresponds to the first service activation A first service requested, and a first acceptance data corresponding to the first service activation request is not generated.

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