TWI736170B - User carrying system using self-driving vehicles - Google Patents

User carrying system using self-driving vehicles Download PDF

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TWI736170B
TWI736170B TW109107695A TW109107695A TWI736170B TW I736170 B TWI736170 B TW I736170B TW 109107695 A TW109107695 A TW 109107695A TW 109107695 A TW109107695 A TW 109107695A TW I736170 B TWI736170 B TW I736170B
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user
vehicle
aforementioned
information
autonomous vehicle
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TW202039284A (en
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谷口惠恒
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日商Zmp股份有限公司
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    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05DSYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
    • G05D1/00Control of position, course, altitude or attitude of land, water, air or space vehicles, e.g. using automatic pilots
    • G05D1/02Control of position or course in two dimensions
    • GPHYSICS
    • G08SIGNALLING
    • G08GTRAFFIC CONTROL SYSTEMS
    • G08G1/00Traffic control systems for road vehicles
    • GPHYSICS
    • G08SIGNALLING
    • G08GTRAFFIC CONTROL SYSTEMS
    • G08G1/00Traffic control systems for road vehicles
    • G08G1/09Arrangements for giving variable traffic instructions
    • GPHYSICS
    • G08SIGNALLING
    • G08GTRAFFIC CONTROL SYSTEMS
    • G08G1/00Traffic control systems for road vehicles
    • G08G1/123Traffic control systems for road vehicles indicating the position of vehicles, e.g. scheduled vehicles; Managing passenger vehicles circulating according to a fixed timetable, e.g. buses, trains, trams

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
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  • Aviation & Aerospace Engineering (AREA)
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Abstract

一種利用自動駕駛車輛之使用者載送系統(10),係包括能夠供至少一人乘車且在設施內進行無人自動行駛之自動駕駛車輛(20),登錄有與自動駕駛車輛在設施內之運行範圍有關的地圖資料之管理中心(30),及連接自動駕駛車輛與管理中心之網路(40);使用者之乘車資訊係經由網路發送至管理中心;管理中心係基於已接收到的乘車資訊來遠距監視及/或遠距操作自動駕駛車輛,並在運行自動駕駛車輛從現在位置或待機場所到達使用者之乘車位置,又從乘車位置到達藉由目的地資訊所指定之下車位置時,管理中心會從使用者之乘車資訊基於地圖資料來製作該自動駕駛車輛之行駛路徑與行駛速度等的行駛資訊,且經由網路將該行駛資訊發送至該自動駕駛車輛,自動駕駛車輛會按照行駛資訊進行自律行駛。 A user-carrying system (10) using an automatic driving vehicle, which includes an automatic driving vehicle (20) capable of accommodating at least one person and carrying out unmanned and automatic driving in the facility, and is registered with the operation of the automatic driving vehicle in the facility The management center (30) of the map data related to the range, and the network (40) connecting the autonomous vehicle and the management center; the user's ride information is sent to the management center via the network; the management center is based on the received Ride information to remotely monitor and/or remotely operate an autonomous vehicle, and when the autonomous vehicle is running, it arrives at the user’s boarding location from the current position or standby location, and then arrives from the boarding location as specified by the destination information When getting off the car, the management center will make driving information such as the driving path and driving speed of the autonomous vehicle from the user’s ride information based on the map data, and send the driving information to the autonomous vehicle via the network. Self-driving vehicles will drive autonomously in accordance with the driving information.

Description

利用自動駕駛車輛之使用者載送系統 User carrying system using self-driving vehicles

本發明係關於一種利用自動駕駛車輛之使用者載送系統,其用以在例如機場、港口、軌道車輛之車站內、巴士站(bus terminal)、購物中心(shopping center)等的各種設施對使用者所搭乘的自動駕駛車輛進行遠距監視,或是利用遠距操作以無人自動駕駛載送到目的地。 The present invention relates to a user-carrying system using autonomous vehicles for use in various facilities such as airports, ports, rail vehicle stations, bus terminals, shopping centers, etc. The self-driving vehicle on which the person rides is monitored remotely, or is delivered to the destination by unmanned automatic driving using remote operation.

在例如機場必須使用輪椅的旅客於出境之際,當旅客本身以乘坐著輪椅之狀態前往航空公司的報到櫃檯(check-in counter)時,就要進行報到、行李托運(baggage check-in)等以及因應需要而進行海關檢查、出國審查等的搭機手續並在通過出境閘口(departure gate)之後,待命中的機場員工(airport staff)會伴隨旅客在機場建築物內從出境閘口到登機口(boarding gate)之移動,藉由推輪椅來將該旅客導引到登機口。在出境閘口內的機場建築物內,係有洗手間(toilet)及伴手禮等的商店、進而有飲食店等,若旅客有需求,員工就會推輪椅前往此等洗手間、商店及飲食店等。旅客要在洗手間及飲食店等從輪椅下來等的情況下,員工也會進行協助旅客等的幫助。 For example, when a passenger who must use a wheelchair at an airport leaves the country, when the passenger himself/herself in a wheelchair goes to the airline's check-in counter (check-in counter), check-in, baggage check-in, etc. are required And after going through the boarding procedures such as customs inspection and departure inspection as needed, and after passing through the departure gate (departure gate), the waiting airport staff (airport staff) will accompany passengers from the departure gate to the boarding gate in the airport building The movement of the boarding gate is to guide the passenger to the boarding gate by pushing a wheelchair. In the airport building inside the departure gate, there are shops with toilets and souvenirs, and there are restaurants, etc. If passengers need them, employees will push wheelchairs to these toilets, shops, restaurants, etc. . When passengers have to get out of wheelchairs in restrooms, restaurants, etc., the staff will also provide assistance to assist passengers.

在飛機到達時,航空公司的員工也同樣會推輪椅將旅客從入境口導引到入境閘口,在此情況下,在入境閘口內有洗手間或飲食店等的情況下,若旅客有需求時員工也會推輪椅前往途中的洗手間或飲食店等。 When the plane arrives, the airline staff will also push wheelchairs to guide the passengers from the entry gate to the entry gate. In this case, if there are toilets or restaurants in the entry gate, the staff will need to do so. They will also push wheelchairs to the restrooms or restaurants on the way.

然而,近年來人手不足已然成為問題,機場航廈等方面正煩惱著人手不足。較大的機場之情況,為了應付利用輪椅的一名旅客,負責推輪椅的員工與守護該作業的員工就需要約一名至兩名的員工。例如大規模的機場等方面,因平均一天要讓總計數百名的員工待命,故而人手不足是嚴重的問題,又有以下的狀況:輪椅的使用者也會由於混亂所以拘謹而無法輕鬆地請託服務(service),也難以去想去的店舖等。 However, the shortage of manpower has become a problem in recent years, and the airport terminal and other aspects are worrying about the shortage of manpower. In the case of a larger airport, in order to cope with a passenger using a wheelchair, the staff responsible for pushing the wheelchair and the staff guarding the operation need to have about one to two staff. For example, in large-scale airports, a total of hundreds of employees are required to be on standby a day on average, so the shortage of manpower is a serious problem. There are also the following situations: wheelchair users are also restrained due to confusion and cannot easily ask for help. Service (service), it is also difficult to go to the store you want to go to.

即便不是輪椅使用者,要在寬廣的機場建築物內從出境閘口到登機口或是從入境口到入境閘口仍要走比較長的距離,對步行感到痛苦的使用者也不少。更且,因為機場建築物內的移動路徑複雜,中途順便到例如洗手間等時會變得喪失方向感,且變得不清楚作為目標之目的地的登機口或入境閘口在何處,特別是在登機的情況下登機時間會受到限制,故而也恐有登機遲到之虞。 Even if they are not wheelchair users, they still have to walk a long distance from the exit gate to the boarding gate or from the entry gate to the entry gate in the wide airport building, and many users feel painful to walk. Moreover, because of the complicated movement path in the airport building, when you stop by, for example, the restroom, you will lose your sense of direction, and it will become unclear where the boarding gate or entry gate is the target destination, especially In the case of boarding, the boarding time will be limited, so there is a risk of being late for boarding.

不僅是機場,即便是在例如大型商業設施及較大的醫院等中,在寬廣的建築物內巡迴於所欲前往的處所時,也仍需要步行比較長的距離或進行樓層(floor)之升降,此不利於高齡者、幼兒或負傷者等之弱勢者。 Not only the airport, even in large commercial facilities and larger hospitals, etc., when patrolling the premises you want to go in a wide building, you still need to walk a relatively long distance or perform floor lifts. , This is not conducive to vulnerable persons such as the elderly, young children or injured persons.

本發明之目的係在於提供一種使用者可以在例如機場、購物中心等的設施內輕鬆利用之利用自動駕駛車輛之使用者載送系統,其用以對使用者所搭乘的自動駕駛車輛進行遠距監視,或是藉由遠距操作以無人自動駕駛載送到目的地。 The purpose of the present invention is to provide a user transportation system using autonomous vehicles that users can easily use in facilities such as airports and shopping malls. Surveillance or unmanned automatic driving to the destination by remote operation.

為了達成上述目的,本發明的利用自動駕駛車輛之使用者載 送系統係包括自動駕駛車輛、管理中心及網路(network),該自動駕駛車輛係能夠供至少一人乘車且在設施內進行無人自動行駛,該管理中心係登錄有與前述自動駕駛車輛在設施內之運行範圍有關的地圖資料,該網路係連接前述自動駕駛車輛與前述管理中心;使用者之乘車資訊係經由前述網路發送至前述管理中心;前述管理中心係基於已接收到的前述乘車資訊來遠距監視及/或遠距操作前述自動駕駛車輛,在運行前述自動駕駛車輛從現在位置或待機場所到達使用者之乘車位置,又從乘車位置到達藉由目的地資訊所指定之下車位置時,前述管理中心會從前述使用者之乘車資訊基於前述地圖資料來製作該自動駕駛車輛之行駛路徑與行駛速度等的行駛資訊,且經由前述網路將該行駛資訊發送至該自動駕駛車輛,前述自動駕駛車輛會按照前述行駛資訊進行自律行駛。 In order to achieve the above-mentioned object, the user carrier of the self-driving vehicle of the present invention The delivery system includes self-driving vehicles, a management center, and a network. The self-driving vehicle can accommodate at least one person in the vehicle and perform unmanned and automatic driving in the facility. The management center is registered with the aforementioned self-driving vehicle in the facility. The map data related to the operating range within the network is connected to the aforementioned autonomous vehicle and the aforementioned management center; the user’s ride information is sent to the aforementioned management center via the aforementioned network; the aforementioned management center is based on the received aforementioned The ride information is used to remotely monitor and/or remotely operate the aforementioned autonomous vehicle. When the aforementioned autonomous vehicle arrives at the user’s boarding position from the current position or standby place, and then from the boarding position to the destination information station When specifying a drop-off location, the aforementioned management center will create driving information such as the driving path and driving speed of the autonomous vehicle from the aforementioned user’s ride information based on the aforementioned map data, and send the driving information to the aforementioned network via the aforementioned network For the self-driving vehicle, the aforementioned self-driving vehicle will autonomously drive according to the aforementioned driving information.

依據本發明,可以提供一種極為優異的利用自動駕駛車輛之使用者載送系統,其用以將使用者在例如機場、購物中心等的設施所搭乘的自動駕駛車輛以藉由遠距監視及/或遠距操作的無人自動駕駛在預定時間內確實地載送到目的地。 According to the present invention, it is possible to provide an extremely excellent user transport system using an autonomous vehicle, which is used to transport the autonomous vehicle that the user rides in facilities such as airports, shopping malls, etc. through remote monitoring and/ Or remotely operated unmanned automatic driving can surely deliver to the destination within a predetermined time.

10,10A:使用者載送系統 10, 10A: User Carrying System

20,20A:自動駕駛車輛 20, 20A: self-driving vehicles

21:車輛本體 21: Vehicle body

21a:車門 21a: car door

21b:前照燈 21b: headlight

21c:方向指示器 21c: Direction indicator

21d:前方監視立體攝影機 21d: Front monitoring stereo camera

21e:監視感測器 21e: Surveillance sensor

21f:顯示部 21f: Display

21h:二維LIDAR 21h: Two-dimensional LIDAR

22:行駛部 22: Driving Department

22a:車輪 22a: Wheel

23,23A:控制部 23, 23A: Control Department

23a:載送開始通知 23a: Notification of start of delivery

23b:乘車位置到達通知 23b: Arrival notice of boarding location

23c:經由地點資訊 23c: Via location information

23d:呼叫資訊 23d: Call information

23e:載送完成通知 23e: Notification of completion of delivery

23g:車輛狀態資訊 23g: Vehicle status information

23h:異常警報 23h: abnormal alarm

24:就座部 24: Seating Department

25,25A:車載終端機 25, 25A: Vehicle terminal

25a:顯示部 25a: Display

26:車輛識別資訊 26: Vehicle identification information

27:記憶部 27: Memory Department

30:管理中心 30: Management Center

31:收發部 31: Transceiver Department

32:記憶部 32: Memory Department

32a:地圖資料 32a: Map information

33:控制部 33: Control Department

33a,33b,33e:行駛資訊 33a, 33b, 33e: driving information

33c:修正行駛資訊 33c: Correct driving information

35:障礙偵測部 35: Obstacle Detection Department

36:顯示器 36: display

37:警報產生部 37: Alarm generating unit

40:網路 40: Internet

50:員工 50: Staff

51:員工終端機 51: Employee Terminal

60:使用者 60: User

61:乘車資訊 61: Ride Information

61a:使用者資訊 61a: User Information

61b:目的地資訊 61b: Destination information

61c:出發時刻資訊 61c: Departure time information

62:用戶終端機 62: User Terminal

70:機場 70: Airport

70a、70n:樓層 70a, 70n: Floor

71:電梯 71: Elevator

72:洗手間 72: restroom

73:商店 73: Store

74:飲食店 74: restaurants

80:車廂 80: carriage

81:電梯控制裝置 81: elevator control device

82:大廈控制用伺服器 82: server for building control

83,84:閘道器 83, 84: Gateway

90:待機場所 90: Standby place

91:待機場所終端機 91: Standby terminal

第1圖係顯示本發明之利用自動駕駛車輛之使用者載送系統的一實施型態的整體構成之概略圖。 Fig. 1 is a schematic diagram showing the overall structure of an embodiment of the user carrying system using an automatic driving vehicle of the present invention.

第2圖係顯示在本發明所使用的自動駕駛車輛之構成的方塊圖。 Fig. 2 is a block diagram showing the structure of the autonomous vehicle used in the present invention.

第3A圖係顯示第2圖的自動駕駛車輛之具體的構成之左側視圖。 Fig. 3A is a left side view showing the specific configuration of the autonomous vehicle in Fig. 2.

第3B圖係顯示第2圖的自動駕駛車輛之具體的構成之立體圖。 Fig. 3B is a perspective view showing the specific structure of the autonomous vehicle in Fig. 2.

第4圖係顯示第3圖的自動駕駛車輛之俯視圖。 Figure 4 is a top view of the autonomous vehicle shown in Figure 3.

第5A圖係顯示第3圖的自動駕駛車輛之前視圖。 Fig. 5A shows the front view of the autonomous vehicle in Fig. 3.

第5B圖係顯示第3圖的自動駕駛車輛之後視圖。 Fig. 5B shows a rear view of the autonomous vehicle in Fig. 3.

第6圖係顯示第1圖之使用者載送系統中的管理中心之構成的方塊圖。 Fig. 6 is a block diagram showing the structure of the management center in the user delivery system of Fig. 1.

第7圖係顯示行駛範圍橫跨複數個樓層的情況之機場內的各種設施之示意圖。 Figure 7 is a schematic diagram showing various facilities in the airport when the driving range spans multiple floors.

第8圖係依次地顯示第1圖之使用者載送系統中的使用者載送作業之流程圖(flowchart)。 Fig. 8 is a flow chart showing the user-carrying operations in the user-carrying system of Fig. 1 in sequence.

第9圖係依次地顯示第1圖之使用者載送系統中的設定經由地點時之使用者載送作業的流程圖。 Fig. 9 is a flow chart showing the user conveying operations in the user conveying system of Fig. 1 when passing through locations are set in sequence.

第10圖係依次地顯示第1圖之使用者載送系統中的求助呼叫時之作業的流程圖。 Fig. 10 is a flow chart showing the operations of Fig. 1 when the user carries a call for help in the system in sequence.

第11圖係依次地顯示第1圖之使用者載送系統中的自動駕駛車輛之遠距監視及/或遠距操作之作業的流程圖。 Fig. 11 is a flowchart showing the operations of remote monitoring and/or remote operation of the autonomous vehicle in the user transport system of Fig. 1 in sequence.

第12圖係顯示自動駕駛車輛可以藉由電梯來移動的使用者載送系統之變化例之構成的方塊圖。 Fig. 12 is a block diagram showing the configuration of a modified example of a user carrying system in which an autonomous vehicle can be moved by an elevator.

第13圖係依次地顯示在第12圖中於經由路徑途中下車之情況的使用者載送作業之流程圖。 Fig. 13 is a flow chart of the user's transportation operation in the case of getting off the vehicle on the way through the route in Fig. 12 sequentially.

以下,基於圖式所示之實施型態來詳細地說明本發明。 Hereinafter, the present invention will be described in detail based on the embodiment shown in the drawings.

第1圖係顯示本發明之利用自動駕駛車輛之使用者載送系統(以下稱為 使用者載送系統)的一實施型態的整體構成,第2圖係顯示在第1圖之使用者載送系統所使用的自動駕駛車輛之構成的方塊圖。 Figure 1 shows the user carrying system of the present invention using an autonomous vehicle (hereinafter referred to as The overall structure of an embodiment of the user transport system). Figure 2 is a block diagram showing the structure of the autonomous vehicle used in the user transport system shown in Figure 1.

在第1圖中,使用者載送系統10係包括自動駕駛車輛20、管理中心30、網路40、員工50所攜帶的員工終端機51、以及使用者60所攜帶的用戶終端機62,該自動駕駛車輛20係在例如機場內從出境閘口到登機口或是從入境口到入境閘口之間載送使用者60。雖然自動駕駛車輛20、員工50及使用者60係在第1圖中僅各顯示一個,但是實際上配置有複數台的自動駕駛車輛20、複數名的員工50,藉此就可以對應複數個使用者60。 In Figure 1, the user transport system 10 includes an autonomous vehicle 20, a management center 30, a network 40, an employee terminal 51 carried by an employee 50, and a user terminal 62 carried by the user 60. The self-driving vehicle 20 transports the user 60 from an exit gate to a boarding gate or from an entry gate to an entry gate in an airport, for example. Although only one of the autonomous vehicle 20, employee 50, and user 60 are shown in the first figure, in fact, there are multiple autonomous vehicles 20 and multiple employees 50 that can be used for multiple users.者60.

網路40係可為專用線路網路(leased line network)或公用線路網路(public line network)等任意的構成。藉由網路40,自動駕駛車輛20與管理中心30會相互地連接,且管理中心30與員工終端機51及用戶終端機62會相互地連接。 The network 40 can be any configuration such as a leased line network or a public line network. Through the network 40, the autonomous vehicle 20 and the management center 30 are connected to each other, and the management center 30, the employee terminal 51 and the user terminal 62 are connected to each other.

自動駕駛車輛20係與單人乘坐車(single-passenger cart)同樣的構成而能夠進行無人自動駕駛,且如第2圖所示地包含行駛部22及控制部23,並具備就座部24及車載終端機25,且附有用以特定該自動駕駛車輛20的車輛識別資訊26,該行駛部22係設置於車輛本體21(有關自動駕駛車輛20之細部構成係圖示於第3圖以下)之下部,該控制部23係自動駕駛控制前述行駛部22,該就座部24係供需載送的使用者60就座,該車載終端機25係進行各種操作。自動駕駛車輛20係在不進行使用者60之載送的情況下,待機於機場的適當場所、出境閘口附近或是入境口附近且不造成通行的人等之妨礙的場所(稱為待機場所)。使用者60係有從出境閘口入場並從 自動駕駛車輛20之待機場所利用自動駕駛車輛20的情況、以及剛從連接機場的鐵道、地下鐵、巴士等的運輸手段下車之後緊接著利用自動駕駛車輛20的情況。乘車資訊61可由在出境閘口或離機場最近之車站待機的自動駕駛車輛20來讀取登機證(boarding pass)之表面所印刷的二維條碼,例如QR Code(二維行動條碼)(註冊商標)等,經由網路40發送至管理中心30,且從管理中心30通知自動駕駛車輛20之控制部23。乘車資訊61亦可利用藉由使用者60所為之線上預約或線上報到(online check-in),經由網路40來通知管理中心30與自動駕駛車輛20之控制部23。 The self-driving vehicle 20 has the same configuration as a single-passenger cart and is capable of unmanned automatic driving, and as shown in FIG. 2 includes a traveling section 22 and a control section 23, and includes a seating section 24 and The vehicle-mounted terminal 25 is attached with vehicle identification information 26 to specify the autonomous driving vehicle 20. The traveling part 22 is installed in the vehicle body 21 (the detailed structure of the autonomous driving vehicle 20 is shown below in Figure 3). In the lower part, the control unit 23 controls the aforementioned traveling unit 22 by automatic driving, the seating unit 24 is used to seat the user 60 who needs to be transported, and the in-vehicle terminal 25 performs various operations. The self-driving vehicle 20 is a place where it stands by at an appropriate place in the airport, near the exit gate, or near the entry gate, without being transported by the user 60 (referred to as a stand-by place). . User 60 has to enter from the exit gate and from The situation where the autonomous vehicle 20 is used as the standby place of the autonomous vehicle 20, and the situation where the autonomous vehicle 20 is used immediately after getting off the train, subway, bus, or other transportation means connected to the airport. The boarding information 61 can read the two-dimensional barcode printed on the surface of the boarding pass (boarding pass), such as QR Code (two-dimensional mobile barcode) (register Trademark), etc., are sent to the management center 30 via the network 40, and the control unit 23 of the autonomous vehicle 20 is notified from the management center 30. The ride information 61 can also be notified to the management center 30 and the control unit 23 of the autonomous vehicle 20 via the network 40 via online reservation or online check-in made by the user 60.

車載終端機25係使用市售之平板終端機(tablet terminal)等的資訊終端機器,其顯示部25a係配置於容易從已就座於就座部24的使用者60觀看的位置。車載終端機25係具備用以輸入後述之乘車資訊61的讀取部(未圖示)。 The in-vehicle terminal 25 is an information terminal device such as a commercially available tablet terminal, and its display portion 25a is arranged at a position where it can be easily viewed from the user 60 who has seated on the seating portion 24. The in-vehicle terminal 25 is provided with a reading unit (not shown) for inputting ride information 61 described later.

(從進入機場的閘口(gate)之前利用自動駕駛車輛的情況) (In the case of using an autonomous vehicle before entering the gate of the airport)

在此情況下,使用者60係剛從鐵道、地下鐵、巴士等的車站下車之後緊接著前往自動駕駛車輛20之待機場所。在待機場所係假設有馬上可以利用的自動駕駛車輛20正在待機。 In this case, the user 60 goes to the waiting place of the autonomous driving vehicle 20 immediately after getting off the train at a railway, subway, bus or other station. In the standby place, it is assumed that an autonomous vehicle 20 that can be used immediately is on standby.

自動駕駛車輛20之控制部23係依使用者60於車載終端機25之輸入來取得乘車資訊61且記錄於記憶部27,並且將該乘車資訊61與車輛識別資訊26一起經由網路40發送至管理中心30。 The control unit 23 of the autonomous vehicle 20 obtains the ride information 61 according to the input of the user 60 in the in-vehicle terminal 25 and records it in the memory unit 27, and passes the ride information 61 together with the vehicle identification information 26 through the network 40 Send to the management center 30.

乘車資訊61係包含特定使用者20的使用者資訊61a、 表示下車位置的目的地資訊61b、以及所搭乘的飛機之出發時刻資訊61c,且印刷於例如使用者60之由紙等所構成的登機證之表面,藉由將登機證掃過自動駕駛車輛20之車載終端機25的讀取部(未圖示),就會讀取乘車資訊61。對於登機證或所印刷的QR Code(註冊商標)之讀取,係可以使用掃描器(scanner)。又,乘車資訊61亦可經由近距離無線方式(以下稱為NFC(Near Field Communication;近距離無線通訊))所讀取。在此情況下,乘車資訊61係被寫入於使用者60所有之內置有NFC的卡片(card)或已內置於行動電話終端機的NFC晶片。在登機證為電子票券(electronic ticket)的情況下,藉由將使用者60所攜帶之智慧型手機(smartphone)等的資訊終端機器(未圖示)之顯示部所顯示的登機證之畫面掃過自動駕駛車輛20之車載終端機25的讀取部,就可以讀取乘車資訊61。在乘車資訊61中亦可構成為包含自動駕駛車輛20之預約資訊,以便使用者在事先預約登機證時可以確認已進行自動駕駛車輛20之預約。包含該自動駕駛車輛20之預約資訊的乘車資訊61亦可依藉由使用者60所為之線上預約、線上報到、登機證之在閘口的讀入等,經由網路40通知管理中心30與自動駕駛車輛20之控制部23。 The ride information 61 includes user information 61a of a specific user 20, The destination information 61b indicating the alighting position and the departure time information 61c of the plane being boarded are printed on the surface of the boarding pass made of paper, etc. of the user 60, by scanning the boarding pass through the autopilot The reading unit (not shown) of the in-vehicle terminal 25 of the vehicle 20 reads the ride information 61. For reading the boarding pass or the printed QR Code (registered trademark), a scanner can be used. In addition, the ride information 61 can also be read through a short-range wireless method (hereinafter referred to as NFC (Near Field Communication)). In this case, the ride information 61 is written into the NFC-built-in card owned by the user 60 or the NFC chip already built-in in the mobile phone terminal. When the boarding pass is an electronic ticket, the boarding pass displayed on the display unit of an information terminal device (not shown) such as a smartphone carried by the user 60 The screen scans the reading part of the on-board terminal 25 of the self-driving vehicle 20, and the ride information 61 can be read. The boarding information 61 may also be configured to include the reservation information of the autonomous driving vehicle 20 so that the user can confirm that the reservation for the autonomous driving vehicle 20 has been made when booking the boarding pass in advance. The boarding information 61 including the reservation information of the autonomous vehicle 20 can also notify the management center 30 and The control unit 23 of the autonomous vehicle 20.

在使用者60之附近沒有自動駕駛車輛20的情況下,使用者60亦能夠以向附近的員工50召喚等方式來對員工終端機51輸入乘車資訊61。在此情況下,員工終端機51係將乘車資訊61經由網路40發送至管理中心30。使用者60亦能夠利用自 身所攜帶的用戶終端機(user terminal)62來輸入乘車資訊61,且經由可攜式線路等來發送至管理中心30。 When there is no autonomous vehicle 20 in the vicinity of the user 60, the user 60 can also input the ride information 61 to the employee terminal 51 by calling a nearby employee 50 or the like. In this case, the employee terminal 51 sends the ride information 61 to the management center 30 via the network 40. The user 60 can also use A user terminal 62 carried by the body inputs the ride information 61 and sends it to the management center 30 via a portable line or the like.

自動駕駛車輛20之控制部23係當從管理中心30經由網路40接收行駛資訊33a(後述)時,就將該行駛資訊33a登錄於記憶部27,並且將載送開始通知23a及車輛識別資訊26經由網路40來發送至管理中心30,且基於從管理中心30送來的行駛資訊33a來控制行駛部22,藉由無人自動行駛,亦即藉由自律行駛從待機位置移動至取決於乘車資訊61的乘車位置、或者從乘車位置移動到下車位置。自動駕駛車輛20之控制部23係在已到達乘車位置時製作乘車位置到達通知23b,並將該乘車位置到達通知23b及車輛識別資訊26經由網路40發送至管理中心30。 When the control unit 23 of the autonomous vehicle 20 receives driving information 33a (described later) from the management center 30 via the network 40, it registers the driving information 33a in the memory unit 27, and notifies 23a of the start of loading and vehicle identification information 26 is sent to the management center 30 via the network 40, and based on the driving information 33a sent from the management center 30, the driving section 22 is controlled. The boarding position of the car information 61, or moving from the boarding position to the getting off position. The control unit 23 of the autonomous vehicle 20 makes a boarding position arrival notice 23b when the boarding position has been reached, and sends the boarding position arrival notice 23b and the vehicle identification information 26 to the management center 30 via the network 40.

自動駕駛車輛20之控制部23係在自動駕駛車輛20已到達乘車位置之後,在到達下車位置為止的期間,於車載終端機25之顯示部25a顯示包含從下車之車站到機場的行駛路徑與機場內的樓層地圖(floor map)、用以選擇輸入經由地點的輸入按鈕、指示載送開始的啟動按鈕(start button)及要求協助等之幫助的呼叫按鈕(都未圖示)的操作畫面(未圖示)。已就座於自動駕駛車輛20之就座部24的使用者60,係在車載終端機25之顯示部25a上所顯示的操作畫面操作啟動按鈕,藉此自動駕駛車輛20之控制部23就會再次基於行駛資訊33a來控制行駛部22,且藉由無人自動行駛從乘車位置移動到下車位置。 The control unit 23 of the self-driving vehicle 20 displays on the display unit 25a of the in-vehicle terminal 25 including the driving route and the airport from the station where the vehicle is dropped off after the self-driving vehicle 20 has reached the boarding position and until it reaches the alighting position. The operation screen of the floor map in the airport, the input button for selecting and inputting the location, the start button for instructing the start of the transfer, and the call button for assistance such as requesting assistance (all not shown) ( Not shown). The user 60 who has been seated in the seating portion 24 of the autonomous vehicle 20 operates the start button on the operation screen displayed on the display portion 25a of the in-vehicle terminal 25, whereby the control portion 23 of the autonomous vehicle 20 The traveling unit 22 is controlled based on the traveling information 33a again, and moves from the riding position to the getting off position by unmanned automatic traveling.

在使用者60操作啟動按鈕之前,操作輸入按鈕指定希望中途順便到例如洗手間、商店及飲食店等的經由地點之情況下,自動駕駛車輛20之控制部23會製作表示該經由地點的經由地點資訊23c,並將該經由地點 資訊23c及車輛識別資訊26經由網路40發送至管理中心30。再者,輸入按鈕係為了選擇複數個經由地點而能夠操作複數次直至使用者60操作啟動按鈕為止。當從管理中心30經由網路40接收包含經由地點資訊23c之內容(經由地點)的新的行駛資訊33b時,自動駕駛車輛20之控制部23就會基於新的行駛資訊33b,從乘車位置依順序地利用無人自動行駛巡迴藉由經由地點資訊23c所指定之經由地點轉並在各個經由地點停止,且每次都待機到使用者60再次操作車載終端機25之啟動按鈕為止。當使用者60操作車載終端機25之啟動按鈕時,自動駕駛車輛20之控制部23就會控制行駛部22,並藉由無人自動行駛從該經由地點移動到下一個經由地點或下車位置。 Before the user 60 operates the start button, if the input button is operated to designate a passing place such as a restroom, a shop, a restaurant, etc. on the way, the control unit 23 of the autonomous vehicle 20 will generate passing location information indicating the passing place 23c, and put the passing place The information 23c and the vehicle identification information 26 are sent to the management center 30 via the network 40. In addition, the input button can be operated a plurality of times in order to select a plurality of passing locations until the user 60 operates the start button. When receiving the new driving information 33b including the contents of the passing location information 23c (via location) from the management center 30 via the network 40, the control unit 23 of the autonomous vehicle 20 will obtain the information from the boarding location based on the new driving information 33b. The unmanned automatic driving tour is used in sequence by passing through the passing locations designated by the location information 23c and stopping at each passing location, and each time it waits until the user 60 operates the start button of the in-vehicle terminal 25 again. When the user 60 operates the start button of the in-vehicle terminal 25, the control unit 23 of the self-driving vehicle 20 controls the traveling unit 22, and moves from the passing point to the next passing point or getting off the vehicle by unmanned automatic driving.

當使用者60在乘車位置、經由地點及下車位置操作車載終端機25之呼叫按鈕時,自動駕駛車輛20之控制部23就會製作包含現在位置資訊的呼叫資訊23d,且將呼叫資訊23d及車輛識別資訊26經由網路40發送至管理中心30。 When the user 60 operates the call button of the in-vehicle terminal 25 at the boarding position, passing place, and getting off position, the control unit 23 of the autonomous vehicle 20 will create the call information 23d including the current position information, and combine the call information 23d and The vehicle identification information 26 is sent to the management center 30 via the network 40.

自動駕駛車輛20之控制部23係在到達下車位置之後,確認使用者60下車並完成了使用者60之載送,且將載送完成通知23e及車輛識別資訊26經由網路40發送至管理中心30,並且控制行駛部22藉由無人自動行駛返回至待機位置。返回的待機位置,雖然會選擇已設置於機場內之出境閘口內、入境口等之複數個場所的待機位置之中該自動駕駛車輛20所屬的待機位置、或是最近的待機位置,但是亦可為待機的自動駕駛車輛20較少的待機位置。 The control unit 23 of the self-driving vehicle 20 confirms that the user 60 got off the vehicle and completed the transportation of the user 60 after arriving at the alighting position, and sends the transportation completion notification 23e and the vehicle identification information 26 to the management center via the network 40 30, and control the traveling unit 22 to return to the standby position by unmanned automatic traveling. The standby position to return to may be the standby position to which the autonomous vehicle 20 belongs or the nearest standby position among the standby positions that have been installed in a plurality of places such as exit gates and entry gates in the airport. This is a standby position where the autonomous driving vehicle 20 on standby has fewer standby positions.

(從出境閘口入場的情況) (In the case of entering from the exit gate)

儲存於使用者60的登機證之表面或紙上所印刷的QR Code(註冊商標)等的乘車資訊61,係在出境閘口被讀取並經由網路40發送至管理中心30。前述管理中心30係當在使用者60所進入的閘口被通知乘車資訊61時,就會從閘口資訊與乘車資訊61來檢索待機於離使用者60最近或者最便利且最佳之待機場所的自動駕駛車輛20,且判定出該自動駕駛車輛20之待機場所資訊與車輛識別資訊26。 The boarding information 61 such as QR Code (registered trademark) stored on the surface of the boarding pass of the user 60 or printed on the paper is read at the exit gate and sent to the management center 30 via the network 40. When the aforementioned management center 30 is notified of the boarding information 61 at the gate where the user 60 enters, it will retrieve the boarding information from the gate information and the boarding information 61 and wait for the nearest or the most convenient and best standby place to the user 60. The automatic driving vehicle 20 is determined, and the standby location information and the vehicle identification information 26 of the automatic driving vehicle 20 are determined.

其次,向使用者60之用戶終端機62通知待機場所資訊與車輛識別資訊26。在該車輛識別資訊26為已顯示於自動駕駛車輛20之前面的字元之組合的情況下,使用者60係走到已接受通知的待機場所並搭乘所指定的自動駕駛車輛20。或是,自動駕駛車輛20會到達使用者60之現在位置來迎接。在此情況下,位於最佳之場所的自動駕駛車輛20的現在位置資訊與車輛識別資訊26,會從該自動駕駛車輛20通知使用者60之用戶終端機62。 Next, the standby location information and the vehicle identification information 26 are notified to the user terminal 62 of the user 60. When the vehicle identification information 26 is a combination of characters already displayed on the front of the autonomous vehicle 20, the user 60 walks to the waiting place where the notification has been received and rides on the designated autonomous vehicle 20. Or, the autonomous vehicle 20 will arrive at the current position of the user 60 to greet. In this case, the current position information and vehicle identification information 26 of the autonomous vehicle 20 located in the best place will be notified to the user terminal 62 of the user 60 from the autonomous vehicle 20.

自動駕駛車輛20之未圖示的認證部,係進行已乘車的使用者60是否為有收到來自管理中心30之通知的使用者60之認證。在此情況下,控制部23係在車載終端機25之顯示部25a顯示要求登機證的QR Code(註冊商標)之提示,並藉由讀取掃過未圖示之讀取部的QR Code(註冊商標)來進行使用者60之認證。 The authentication unit, not shown, of the autonomous vehicle 20 is to authenticate whether the user 60 who has boarded the vehicle is a user 60 who has received a notification from the management center 30. In this case, the control unit 23 displays the prompt of the QR Code (registered trademark) requesting the boarding pass on the display unit 25a of the in-vehicle terminal 25, and scans the QR Code (registered trademark) of the reading unit (not shown) by reading (Registered trademark) to perform user 60 authentication.

自動駕駛車輛20係在認證之後,會沿著依使用者60經由自動駕駛車輛20之車載終端機25所指示的行駛路徑來自律行駛。該認證後的自動駕駛車輛20之自律行駛,由於是與從走到後述之機場的閘口之前利用自動駕駛車輛20的情況相同,所以省略說明。 After being authenticated, the autonomous driving vehicle 20 will travel autonomously along the driving route instructed by the user 60 via the in-vehicle terminal 25 of the autonomous driving vehicle 20. Since the autonomous driving of the authenticated autonomous vehicle 20 is the same as the case where the autonomous vehicle 20 is used before going to the gate of the airport described later, the description is omitted.

由於使用者60係在例如機場內將登機證掃過車載終端機25並接受認證 之後,可以藉由自律行駛來迅速地移動到希望的登機口,所以使用者60之便利性會顯著提升。 Since the user 60 scans the boarding pass through the on-board terminal 25 in an airport, for example, and accepts authentication After that, it is possible to quickly move to the desired boarding gate by self-disciplined driving, so the convenience of the user 60 will be significantly improved.

例如第3A圖至第5A圖及第5B圖所示,具體而言,自動駕駛車輛20係具備相對於車輛本體21於前後之下部包含二對車輪22a的行駛部22,並且在車輛本體21之左右兩側具備車門(door)21a,進而具備安全行駛所需的前照燈21b、方向指示器21c、以及為了無人自動駕駛所需的前方監視立體攝影機(stereo camera)21d、監視感測器21e等。更且,來自前方監視立體攝影機21d或監視感測器21e的影像信號28係經由網路40發送至管理中心30。 For example, as shown in FIGS. 3A to 5A and 5B, specifically, the autonomous driving vehicle 20 includes a traveling portion 22 that includes two pairs of wheels 22a at the front and rear lower portions of the vehicle body 21, and is mounted on the vehicle body 21 The left and right sides are equipped with doors 21a, and further equipped with headlights 21b and direction indicators 21c required for safe driving, and front monitoring stereo cameras 21d and monitoring sensors 21e required for unmanned automatic driving. Wait. Furthermore, the image signal 28 from the front monitoring stereo camera 21d or the monitoring sensor 21e is sent to the management center 30 via the network 40.

如第5A圖所示,自動駕駛車輛20亦可在車輛本體21之前面的兩側具備一對顯示部21f。該顯示部21f係顯示眼部形狀影像,且因應自動駕駛車輛20之行駛狀態來顯示具有各種意義的眼部形狀,藉此可以相對於機場內的一般旅客等進行順利的行駛。更且,如第5A圖及第5B圖所示,自動駕駛車輛20亦可具備進行光檢測與測距的二維LIDAR(Light Detection and Ranging;光達)21h,來作為監視前方或後方用的感測器。 As shown in FIG. 5A, the autonomous vehicle 20 may also include a pair of display portions 21 f on both sides of the front surface of the vehicle body 21. The display portion 21f displays eye shape images, and displays eye shapes with various meanings according to the driving state of the autonomous vehicle 20, thereby enabling smooth driving with respect to general passengers in the airport. Furthermore, as shown in Figs. 5A and 5B, the autonomous vehicle 20 may also be equipped with a two-dimensional LIDAR (Light Detection and Ranging) 21h for light detection and ranging to monitor the front or rear. Sensor.

管理中心30係包括設置於適當地點的工作站(work station)、雲端伺服器(cloud server)等的資訊處理裝置,且如第6圖所示地具有收發部31、記憶部32、控制部33、障礙物偵測部35、顯示器(display)36及警報產生部37。在管理中心30上的處理,係藉由受控制於程式(program)的工作站、伺服器、雲端伺服器等的電腦(computer)所執行,作為記錄媒體則使用例如磁碟、半導體記憶體、其他任意之能夠由電腦所讀取者。已記錄於記錄媒體的程式亦可將記錄媒體直接安裝於電腦並使該電腦讀入,亦可 經由各種網路使電腦讀入。記憶部32、控制部33亦可分別作為不同個體的伺服器而構成,且相互由場內網路等的LAN(Local Area Network;區域網路)所連接。 The management center 30 includes an information processing device such as a work station, a cloud server, etc., installed in an appropriate place, and as shown in FIG. 6 has a transceiver unit 31, a memory unit 32, a control unit 33, An obstacle detection unit 35, a display (display) 36, and an alarm generating unit 37. The processing on the management center 30 is executed by a computer controlled by a program (program) workstation, server, cloud server, etc., as a recording medium such as magnetic disk, semiconductor memory, etc. Anything that can be read by a computer. The program that has been recorded on the recording medium can also be directly installed on the computer and read by the computer, or Read in by computers via various networks. The storage unit 32 and the control unit 33 may also be configured as different individual servers, and they may be connected to each other by a LAN (Local Area Network) such as an intranet.

管理中心30之收發部31係經由網路40來與各個自動駕駛車輛20之控制部23及員工50之員工終端機51連接成能夠彼此通信。管理中心30之收發部31係在從各自的自動駕駛車輛20經由網路40一起接收到車輛識別資訊26與表示該自動駕駛車輛20之狀態的載送開始通知23a、乘車位置到達通知23b及載送完成通知23e時,會將此等的載送開始通知23a、乘車位置到達通知23b、載送完成通知23e及車輛識別資訊26登錄於記憶部32作為資料庫(database),並且送出至控制部33。藉此,管理中心30之控制部33係可以從此等的載送開始通知23a、乘車位置到達通知23b及載送完成通知23e始終掌握所管理的全部自動駕駛車輛20之狀態,並進行統一管理。 The transceiver unit 31 of the management center 30 is connected to the control unit 23 of each autonomous vehicle 20 and the employee terminal 51 of the employee 50 via the network 40 so as to be able to communicate with each other. The transmitting and receiving unit 31 of the management center 30 receives the vehicle identification information 26 and the transportation start notification 23a, the boarding position arrival notification 23b, and the boarding position arrival notification 23b, which indicate the state of the autonomous vehicle 20, from the respective autonomous vehicles 20 via the network 40. When the transfer completion notice 23e, the transfer start notice 23a, the boarding position arrival notice 23b, the transfer completion notice 23e, and the vehicle identification information 26 will be registered in the memory section 32 as a database and sent to Control unit 33. Thereby, the control unit 33 of the management center 30 can always grasp the status of all the autonomous vehicles 20 under management from the start notification 23a of the transportation, the notification 23b of the boarding position arrival, and the notification 23e of the completion of the transportation, and perform unified management. .

管理中心30之收發部31係當從自動駕駛車輛20之控制部23經由網路40接收使用者60之乘車資訊61及車輛識別資訊26時,就會將該乘車資訊61登錄於記憶部31,並且將乘車資訊61輸出至控制部33。相對於此,管理中心30之控制部33係在從員工終端機51接收到乘車資訊61時,會根據乘車資訊61中所包含的使用者資訊61a、目的地資訊61b及出發時刻資訊61c,選擇離該使用者60之乘車位置較近且非為旅客載送狀態的自動駕駛車輛20。 The transceiver unit 31 of the management center 30 receives the ride information 61 and the vehicle identification information 26 of the user 60 from the control unit 23 of the autonomous vehicle 20 via the network 40, and registers the ride information 61 in the memory unit 31, and output the riding information 61 to the control unit 33. In contrast, when the control unit 33 of the management center 30 receives the ride information 61 from the employee terminal 51, it will use the user information 61a, destination information 61b, and departure time information 61c included in the ride information 61. , Select the self-driving vehicle 20 that is close to the riding position of the user 60 and is not in a passenger-carrying state.

管理中心30之控制部33係製作包含乘車位置、藉由目的地資訊61b所指定之下車位置、出發時刻資訊61c、行駛路徑及行駛速度的行駛資訊33a,並經由網路40發送至該自動駕駛車輛20或是所選出的自動駕駛車 輛20。在此,在記憶部32係事先登錄有與設施全區之運行範圍有關的地圖資料(map data)32a,該設施全區之運行範圍係包含從使用者60下車之車站通往機場的行駛路徑與機場內的自動駕駛車輛20之行駛範圍。管理中心30之控制部33係在製作行駛資訊33a時,從記憶部32讀出地圖資料32a,並基於該地圖資料32a從乘車位置及下車位置決定適當的行駛路徑,進而設定行駛速度以便在下車位置下車的使用者60可以在出發時刻資訊61c之時刻前到達登機口。 The control unit 33 of the management center 30 produces driving information 33a including the boarding position, the disembarking position specified by the destination information 61b, the departure time information 61c, the driving route and the driving speed, and sends it to the automated system via the network 40 Driving vehicle 20 or selected self-driving car 20 cars. Here, map data 32a related to the operating range of the entire facility area is registered in the memory unit 32 in advance, and the operating range of the entire facility area includes the driving route from the station where the user 60 gets off the bus to the airport. The driving range of the autonomous vehicle 20 in the airport. The control unit 33 of the management center 30 reads out the map data 32a from the memory unit 32 when creating the travel information 33a, and based on the map data 32a, determines an appropriate travel route from the boarding position and the getting off position, and then sets the travel speed so as to The user 60 who gets off the vehicle at the alighting position can arrive at the boarding gate before the time of the departure time information 61c.

如第7圖所示,地圖資料32a係在如上述的機場70內之行駛範圍橫跨複數層樓的情況下,為了往其他樓層移動而以包含電梯(elevator)71之位置等的方式來製作為三維地圖。更且,地圖資料32a係不僅包含自動駕駛車輛20所能夠行駛的區域(area),還包含位置資訊,該位置資訊係包含與機場70內之例如洗手間72、商店73或飲食店74等的各種設施有關的高度。包含高度的位置資訊係藉由搭載於自動駕駛車輛20且未圖示的GPS(Global Positioning System;全球定位系統)感測器、慣性感測器、氣壓感測器等的感測器所取得。自動駕駛車輛20之控制部23係藉由包含高度的位置資訊來控制行駛部22。藉此,自動駕駛車輛20就會移動到電梯71之前,且偵測電梯71之停止,之後進入電梯71的內部之後往其他的樓層移動,藉此可以在機場70內自律行駛。從而,自動駕駛車輛20會安全且確實地從乘車位置運行到下車位置。 As shown in Figure 7, the map data 32a is created to include the position of the elevator 71 in order to move to other floors when the driving range in the airport 70 as described above spans multiple floors. It is a three-dimensional map. Furthermore, the map data 32a includes not only the area within which the autonomous vehicle 20 can travel, but also location information. The location information includes various information such as restrooms 72, shops 73, or restaurants 74 in the airport 70. The height of the facility. The position information including the altitude is obtained by sensors such as GPS (Global Positioning System) sensors, inertial sensors, air pressure sensors, etc., which are mounted on the autonomous vehicle 20 and are not shown. The control unit 23 of the autonomous vehicle 20 controls the traveling unit 22 by using position information including height. In this way, the autonomous vehicle 20 will move to the front of the elevator 71, detect the stop of the elevator 71, enter the interior of the elevator 71 and then move to other floors, so that it can drive autonomously in the airport 70. Therefore, the autonomous vehicle 20 can safely and surely travel from the riding position to the getting off position.

管理中心30之控制部33係當從自動駕駛車輛20經由網路40接收經由地點資訊23c及車輛識別資訊26時,就會對該自動駕駛車輛20所執行的行駛資訊33a追加修正經由地點資訊23c中所包含的經由地點並製作新 的行駛資訊33b。然後,管理中心30之控制部33會將新的行駛資訊33b經由網路40發送至該自動駕駛車輛20。 When the control unit 33 of the management center 30 receives the via location information 23c and the vehicle identification information 26 from the autonomous vehicle 20 via the network 40, it will additionally modify the via location information 23c on the driving information 33a executed by the autonomous vehicle 20. And make a new The driving information 33b. Then, the control unit 33 of the management center 30 sends the new driving information 33b to the autonomous vehicle 20 via the network 40.

管理中心30之控制部33係當從自動駕駛車輛20經由網路40接收呼叫資訊23d及車輛識別資訊26時,就會從員工50的員工終端機51之位置資訊中,選擇位在該自動駕駛車輛20之現在位置附近的員工50。管理中心30之控制部33係經由網路40來對該員工50的員工終端機51發送呼叫資訊23d及車輛識別資訊26。 When the control unit 33 of the management center 30 receives the call information 23d and the vehicle identification information 26 from the autonomous vehicle 20 via the network 40, it selects the location of the autonomous driving vehicle from the location information of the employee terminal 51 of the employee 50 An employee 50 near the current position of the vehicle 20. The control unit 33 of the management center 30 sends call information 23d and vehicle identification information 26 to the employee terminal 51 of the employee 50 via the network 40.

員工50係在機場70內,例如在出境閘口附近或是入境口附近待命,且攜帶著員工終端機51。該員工終端機51係在已接收到呼叫資訊23d及車輛識別資訊26時,會在其顯示部顯示呼叫資訊23d中所包含的現在位置(呼叫位置)以及藉由車輛識別資訊26所找到之發出呼叫的自動駕駛車輛20,並且使警報聲響起。藉此,員工50就會通過警報聲之響起而認知呼叫之指示,並且觀看員工終端機51的顯示部之畫面來辨識現在位置(呼叫位置)及自動駕駛車輛20。從而,員工50可以立即移動到呼叫位置,且與搭乘該自動駕駛車輛20的使用者60接觸而進行使用者所需之協助等的幫助。 The employee 50 is in the airport 70, for example, on standby near the exit gate or near the entry gate, and carries the employee terminal 51. When the employee terminal 51 has received the call information 23d and the vehicle identification information 26, it will display the current location (call location) contained in the call information 23d and the sender found by the vehicle identification information 26 on its display. The self-driving vehicle 20 is called, and the alarm is sounded. In this way, the employee 50 recognizes the call instruction by the sound of the alarm sound, and recognizes the current location (call location) and the autonomous vehicle 20 by viewing the screen of the display unit of the employee terminal 51. Therefore, the employee 50 can immediately move to the calling position, and contact the user 60 riding in the autonomous vehicle 20 to provide assistance such as assistance required by the user.

本發明的使用者載送系統10係動作如下。最初,按照第8圖之流程圖來說明將使用者60從乘車位置直接載送到下車位置的情況。在第8圖之流程圖中,首先在步驟A1,使用者60係將登機證掃過例如已在機場70之出境閘口內待機的自動駕駛車輛20的車載終端機25之讀取部以輸入乘車資訊61。在步驟A2,乘車資訊61會從車載終端機25傳輸至自動駕駛車兩20之控制部23。在步驟A3,自動駕駛車輛20之控制部23係將乘車資訊61及車輛識別資訊26經由網路40發送至管理中心30。 The operation of the user carrier system 10 of the present invention is as follows. Initially, the case where the user 60 is directly transferred from the riding position to the alighting position will be described in accordance with the flowchart in FIG. 8. In the flowchart of Fig. 8, first, in step A1, the user 60 scans the boarding pass, for example, through the reading section of the on-board terminal 25 of the autonomous vehicle 20 waiting in the departure gate of the airport 70 to input Ride information 61. In step A2, the ride information 61 is transmitted from the vehicle-mounted terminal 25 to the control unit 23 of the autonomous driving car 20. In step A3, the control unit 23 of the autonomous vehicle 20 sends the ride information 61 and the vehicle identification information 26 to the management center 30 via the network 40.

管理中心30之控制部33係接受此等資訊並在步驟A4基於從記憶部32所讀出的地圖資料32a來製作包含乘車位置、下車位置、出發時刻資訊61c、行駛路徑及行駛速度的行駛資訊33a,且在步驟A5將該行駛資訊33a經由網路40發送至該自動駕駛車輛20。 The control unit 33 of the management center 30 receives this information and in step A4, based on the map data 32a read from the memory unit 32, creates a travel including the boarding position, the getting off position, the departure time information 61c, the travel route, and the travel speed. Information 33a, and the driving information 33a is sent to the autonomous vehicle 20 via the network 40 in step A5.

自動駕駛車輛20係當接收行駛資訊33a時,就會將該行駛資訊33a登錄於記憶部27,並且在步驟A6將載送開始通知23a及車輛識別資訊26經由網路40發送至管理中心30。管理中心30之控制部33係在步驟A7將接收到的載送開始通知23a,藉由車輛識別資訊26來與該自動駕駛車輛20之資料建立關聯關係並予以登錄。 When the autonomous vehicle 20 receives the driving information 33a, it registers the driving information 33a in the memory unit 27, and sends the loading start notification 23a and the vehicle identification information 26 to the management center 30 via the network 40 in step A6. The control unit 33 of the management center 30 sends the received delivery start notification 23a in step A7, and uses the vehicle identification information 26 to establish an association relationship with the data of the autonomous vehicle 20 and register it.

其次,自動駕駛車輛20之控制部23係在步驟A8基於行駛資訊33a來控制行駛部22,且從待機位置無人自動行駛到乘車位置。在待機位置與乘車位置為相同的情況下,亦即例如在自動駕駛車輛20位於出境閘口內,而使用者60以自動駕駛車輛20之車載終端機25輸入乘車資訊61後的情況下,該步驟A8之無人自動行駛係可省略。 Next, the control unit 23 of the self-driving vehicle 20 controls the traveling unit 22 based on the traveling information 33a in step A8, and autonomously travels from the standby position to the boarding position. In the case where the standby position and the boarding position are the same, that is, for example, when the autonomous vehicle 20 is located in the exit gate, and the user 60 inputs the riding information 61 through the in-vehicle terminal 25 of the autonomous vehicle 20, The unmanned automatic driving system of this step A8 can be omitted.

當在步驟A9自動駕駛車輛20到達乘車位置時,自動駕駛車輛20之控制部23就會在步驟A10製作乘車位置到達通知23b,並與車輛識別資訊26一起經由網路40發送至管理中心30。管理中心30之控制部33係在步驟A11將已接收到的乘車位置到達通知23b,藉由車輛識別資訊26來與該自動駕駛車輛20之資料建立關聯關係並予以登錄。 When the autonomous vehicle 20 arrives at the boarding position in step A9, the control unit 23 of the autonomous vehicle 20 will make a boarding position arrival notification 23b in step A10, and send it to the management center via the network 40 together with the vehicle identification information 26 30. The control unit 33 of the management center 30 sends the received boarding position arrival notice 23b in step A11, and uses the vehicle identification information 26 to establish an association relationship with the data of the autonomous vehicle 20 and register it.

當使用者60就座於自動駕駛車輛20之就座部24時,自動駕駛車輛20之控制部23就會在步驟A12將包含機場70內之樓層地圖、輸入按鈕、啟動按鈕及呼叫按鈕的操作畫面顯示於車載終端機25之顯示部25a。操作畫 面係顯示至自動駕駛車輛20到達下車位置為止。在乘車時,使用者60需要協助等之幫助的情況下,如後所述,只要在顯示於車載終端機25之顯示部25a的操作畫面上操作呼叫按鈕即可。在步驟A13,當使用者60在顯示於自動駕駛車輛20的車載終端機25之顯示部25a的操作畫面上操作啟動按鈕時,自動駕駛車輛20之控制部23就會控制行駛部22,藉此自動駕駛車輛20就會在步驟A14再次開始無人自動行駛,並從乘車位置朝向下車位置移動。 When the user 60 is seated on the seating portion 24 of the autonomous vehicle 20, the control portion 23 of the autonomous vehicle 20 will include the operation of the floor map, the input button, the start button, and the call button in the airport 70 in step A12 The screen is displayed on the display unit 25a of the in-vehicle terminal 25. Operation picture The surface system is displayed until the autonomous vehicle 20 reaches the getting-off position. When the user 60 needs assistance such as assistance during boarding, as will be described later, it is only necessary to operate the call button on the operation screen displayed on the display unit 25a of the in-vehicle terminal 25. In step A13, when the user 60 operates the start button on the operation screen displayed on the display unit 25a of the in-vehicle terminal 25 of the self-driving vehicle 20, the control unit 23 of the self-driving vehicle 20 controls the traveling unit 22, thereby The autonomous vehicle 20 will start unmanned automatic driving again in step A14, and move from the riding position to the getting off position.

當在步驟A15自動駕駛車輛20到達下車位置,且在步驟A16確認使用者60下車時,自動駕駛車輛20之控制部23就會在步驟A17製作載送完成通知23e,且與車輛識別資訊26一起經由網路40發送至管理中心30。在下車時,使用者60需要協助等之幫助的情況下,只要如後所述地在顯示於車載終端機25之顯示部25a的操作畫面上操作呼叫按鈕即可。管理中心30之控制部33係接受此呼叫而在步驟A18將已接收到的載送完成通知23e藉由車輛識別資訊26來與該自動駕駛車輛20之資料建立關聯關係並予以登錄。 When the autonomous vehicle 20 arrives at the getting-off position in step A15 and the user 60 is confirmed to get off in step A16, the control unit 23 of the autonomous vehicle 20 will create a delivery completion notification 23e in step A17, together with the vehicle identification information 26 Send to the management center 30 via the network 40. When getting off the vehicle, when the user 60 needs assistance such as assistance, he only needs to operate the call button on the operation screen displayed on the display unit 25a of the in-vehicle terminal 25 as described later. The control unit 33 of the management center 30 accepts this call and in step A18, in step A18, the received delivery completion notice 23e establishes an association relationship with the data of the autonomous vehicle 20 through the vehicle identification information 26 and registers it.

接著,自動駕駛車輛20之控制部23係在步驟A19控制行駛部22,並藉由無人自動行駛返回至適當的待機位置。根據以上來完成從乘車位置到下車位置的使用者60之載送作業。 Next, the control unit 23 of the autonomous vehicle 20 controls the traveling unit 22 in step A19, and returns to an appropriate standby position by unmanned automatic traveling. Based on the above, the transportation of the user 60 from the riding position to the getting off position is completed.

其次,按照第9圖之流程圖來說明經由地點被選擇且將使用者60從乘車位置經由經由地點載送到下車位置的情況。在第9圖之流程圖中,係根據自動駕駛車輛20以前述的使用者60之載送作業到達乘車位置,並在自動駕駛車輛20的車載終端機25之顯示部25a顯示有操作畫面的狀態,亦即根據第8圖的步驟A12之狀態來加以說明。 Next, according to the flowchart in FIG. 9, a case where the passing location is selected and the user 60 is transported from the boarding location to the getting off location via the passing location will be described. In the flowchart of Fig. 9, the autonomous vehicle 20 arrives at the boarding position by the aforementioned transport operation of the user 60, and the operation screen is displayed on the display unit 25a of the on-board terminal 25 of the autonomous vehicle 20 The state is described based on the state of step A12 in Fig. 8.

首先,當在步驟B1中使用者60操作輸入按鈕並指定經由地點時,在步 驟B2中自動駕駛車輛20之控制部23就會製作經由地點資訊23c,且將該經由地點資訊23c及車輛識別資訊26經由網路40發送至管理中心30。 First, when the user 60 operates the input button and designates a passing place in step B1, In step B2, the control unit 23 of the autonomous vehicle 20 will generate the via location information 23c, and send the via location information 23c and the vehicle identification information 26 to the management center 30 via the network 40.

管理中心30之控制部33係接受此資訊而在步驟B3從記憶部32讀出地圖資料32a,並基於經由地點資訊23c與地圖資料32a,對與該自動駕駛車輛20有關的行駛資訊33a追加經由地點並修正行駛資訊33a以製作新的行駛資訊33b,且在步驟B4將新的行駛資訊33b經由網路40發送至自動駕駛車輛20。 The control unit 33 of the management center 30 receives this information, reads the map data 32a from the memory unit 32 in step B3, and adds the travel information 33a related to the autonomous vehicle 20 based on the route location information 23c and the map data 32a. The location and the driving information 33a are corrected to create new driving information 33b, and the new driving information 33b is sent to the autonomous vehicle 20 via the network 40 in step B4.

當在步驟B5使用者60在顯示於自動駕駛車輛20的車載終端機25之顯示部25a的操作畫面上操作啟動按鈕時,自動駕駛車輛20之控制部23就會控制行駛部22,藉此自動駕駛車輛20會在步驟B6再次開始無人自動行駛,且從乘車位置朝向經由地點移動。 When the user 60 operates the start button on the operation screen displayed on the display unit 25a of the in-vehicle terminal 25 of the self-driving vehicle 20 in step B5, the control unit 23 of the self-driving vehicle 20 controls the traveling unit 22, thereby automatically The driving vehicle 20 starts unmanned automatic driving again in step B6, and moves from the riding position to the passing position.

當在步驟B7自動駕駛車輛20到達經由地點並停止時,使用者60就會保持搭乘於自動駕駛車輛20的狀態或者下車,並在作為經由地點的洗手間72、商店73或飲食店74等的設施進行所期望的行動之後,再次搭乘自動駕駛車輛20。在使用者60需要協助等之幫助的情況下,如後所述,只要在顯示於車載終端機25之顯示部25a的操作畫面上操作呼叫按鈕即可。當在步驟B8使用者60在顯示於自動駕駛車輛20的車載終端機25之顯示部25a的操作畫面上操作啟動按鈕時,在步驟B9有下一個經由地點的情況下,自動駕駛車輛20之控制部23就會控制行駛部22,且自動駕駛車輛20會在步驟B10再次開始無人自動行駛,並從該經由地點朝向下一個經由地點移動,且回到步驟B7。 When the autonomous vehicle 20 arrives at the passing point and stops in step B7, the user 60 will remain in the state of being boarded in the autonomous vehicle 20 or get off the vehicle, and go to a facility such as a restroom 72, a shop 73, or a restaurant 74 as the passing point. After performing the desired action, ride in the autonomous vehicle 20 again. When the user 60 needs assistance such as assistance, as described later, it is only necessary to operate the call button on the operation screen displayed on the display unit 25a of the in-vehicle terminal 25. When the user 60 operates the start button on the operation screen displayed on the display unit 25a of the in-vehicle terminal 25 of the self-driving vehicle 20 in step B8, if there is a next passing place in step B9, the self-driving vehicle 20 is controlled The section 23 controls the traveling section 22, and the autonomous vehicle 20 starts unmanned automatic driving again in step B10, moves from the passing point to the next passing point, and returns to step B7.

在步驟B9中沒有下一個經由地點的情況下,藉由自動駕駛 車輛20之控制部23控制行駛部22,自動駕駛車輛20就會在步驟B11再次開始無人自動行駛,且從該經由地點朝向下車位置移動。 In the case that there is no next passing place in step B9, autopilot The control unit 23 of the vehicle 20 controls the traveling unit 22, and the autonomous vehicle 20 will restart the unmanned automatic driving at step B11, and move from the passing point to the getting off position.

當在步驟B12自動駕駛車輛20到達下車位置,且在步驟B13確認使用者60下車時,之後就會進行第8圖之流程圖中的步驟A17至步驟A19之作業。在下車時,使用者60需要協助等之幫助的情況下,只要如後所述地在顯示於車載終端機25之顯示部25a的操作畫面上操作呼叫按鈕即可。根據以上來完成從乘車位置經由經由地點並到達下車位置的使用者60之載送作業。如此,使用者60在藉由自動駕駛車輛20從乘車位置移動到下車位置的途中,透過事先指定經由地點則亦可以順便前往經由地點。 When the autonomous vehicle 20 arrives at the getting-off position in step B12 and the user 60 is confirmed to get off in step B13, the operations from step A17 to step A19 in the flowchart of FIG. 8 are then performed. When getting off the vehicle, when the user 60 needs assistance such as assistance, he only needs to operate the call button on the operation screen displayed on the display unit 25a of the in-vehicle terminal 25 as described later. Based on the above, the carrying operation of the user 60 who arrives at the getting off position from the riding position through the passing position is completed. In this way, the user 60 can also go to the passing place by specifying the passing place in advance while moving from the riding position to the getting off position by the autonomous vehicle 20.

其次,按照第10圖之流程圖來說明在乘車位置、經由地點或下車位置進行求助呼叫時的作業。在第10圖之流程圖中,係根據自動駕駛車輛20以前述的使用者60之載送作業到達乘車位置、經由地點或下車位置,並在自動駕駛車輛20的車載終端機25之顯示部25a顯示有操作畫面的狀態來加以說明。 Next, follow the flowchart in Fig. 10 to explain the operations when making a call for help at the boarding location, passing location, or getting off location. In the flowchart in Fig. 10, the autonomous vehicle 20 arrives at the boarding position, the passing place, or the getting-off position according to the aforementioned transportation operation of the user 60, and is displayed on the display unit of the on-board terminal 25 of the autonomous vehicle 20 25a shows the state of the operation screen for explanation.

首先,當在步驟C1使用者60操作呼叫按鈕選擇求助呼叫時,自動駕駛車輛20之控制部23就會在步驟C2製作包含現在位置資訊的呼叫資訊23d,且將呼叫資訊23d及車輛識別資訊26經由網路40發送至管理中心30。管理中心30之控制部33係接受此等資訊並在步驟C3根據呼叫資訊23d中所包含的現在位置資訊來辨識該自動駕駛車輛20之現在位置(呼叫位置),且在步驟C4基於已配置於各個地點的員工50所攜帶的員工終端機51之位置資訊,來選擇位在該呼叫位置附近的員工50。管理中心30之控制部33係在步驟C5將呼叫資訊23d與車輛識別資訊26經由網路40發送至該員工50 的員工終端機51。 First, when the user 60 operates the call button to select a help call in step C1, the control unit 23 of the autonomous vehicle 20 will create call information 23d including current location information in step C2, and combine the call information 23d and the vehicle identification information 26 Send to the management center 30 via the network 40. The control unit 33 of the management center 30 receives this information and in step C3 recognizes the current position (call position) of the autonomous vehicle 20 based on the current position information contained in the call information 23d, and in step C4 based on the The location information of the employee terminal 51 carried by the employee 50 in each location is used to select the employee 50 located near the call location. The control unit 33 of the management center 30 sends the call information 23d and the vehicle identification information 26 to the employee 50 via the network 40 in step C5. 的Employee Terminal 51.

已接收到呼叫資訊23d及車輛識別資訊26的員工終端機51,係在步驟C6將呼叫資訊23d中所包含的呼叫位置以及藉由車輛識別資訊26所找到之發出呼叫的自動駕駛車輛20顯示於該員工終端機51之顯示部(未圖示),且在步驟C7使警報聲響起。該員工50係在步驟C8藉由自己的員工終端機51之警報聲的響起來認知呼叫,並且藉由在步驟C9觀看員工終端機51之顯示部的畫面,就可以認知呼叫位置及該自動駕駛車輛20。該員工50係在步驟C10立即移動到呼叫位置,且在步驟C11與搭乘該自動駕駛車輛20的使用者60面對面,聽取使用者60所需的協助等之幫助的內容,且在步驟C12進行使用者60所需的協助等之幫助。 The employee terminal 51 that has received the call information 23d and the vehicle identification information 26 displays the call location contained in the call information 23d and the self-driving vehicle 20 that made the call found by the vehicle identification information 26 in step C6. The display part (not shown) of the employee terminal 51 makes an alarm sound in step C7. The employee 50 recognizes the call by the alarm sound of his employee terminal 51 in step C8, and by watching the screen of the display part of the employee terminal 51 in step C9, he can recognize the call location and the autonomous driving Vehicle 20. The employee 50 immediately moves to the calling position in step C10, and faces the user 60 in the autonomous vehicle 20 in step C11, listens to the help content such as assistance required by the user 60, and uses it in step C12 The person 60 needs assistance, etc.

根據以上來完成求助呼叫時對使用者60提供幫助之作業。之後,在該自動駕駛車輛20之現在位置,亦即乘車位置、經由地點或下車位置,繼續因求助呼叫作業而中斷的第8圖或第9圖中的使用者60之載送作業。 According to the above, the operation of providing help to the user 60 when calling for help is completed. After that, at the current position of the autonomous vehicle 20, that is, the boarding position, the passing place, or the getting off position, the transportation operation of the user 60 in FIG. 8 or FIG. 9 interrupted by the call for help operation is continued.

其次,按照第11圖之流程圖來說明對自動駕駛車輛20進行遠距監視及/或遠距操作的情況。自動駕駛車輛20之控制部23一般是在步驟D1藉由已儲存於記憶部32的地圖資料32a來控制自動駕駛車輛20進行自律行駛。然而,例如在步驟D2,來自前方監視立體攝影機21d或監視感測器21e的影像信號28會由障礙物偵測部35進行影像處理,且在已被偵測到有障礙物的情況下,在步驟D3,會根據警報產生部37而在遠距監視用的顯示器36顯示已發生障礙物的情形,或是從警報產生部37產生聲音或警報聲來通知管理者。 Next, the case of remote monitoring and/or remote operation of the autonomous vehicle 20 will be described in accordance with the flowchart in FIG. 11. The control unit 23 of the autonomous vehicle 20 generally controls the autonomous vehicle 20 to perform autonomous driving by using the map data 32a stored in the memory unit 32 in step D1. However, for example, in step D2, the image signal 28 from the front monitoring stereo camera 21d or the monitoring sensor 21e will be processed by the obstacle detection unit 35, and if an obstacle has been detected, the In step D3, the alarm generating unit 37 displays the occurrence of an obstacle on the remote monitoring display 36, or the alarm generating unit 37 generates a sound or an alarm sound to notify the administrator.

管理中心30的管理者會接受此通知,並在步驟D4一邊確認 周邊之環境或狀況一邊藉由手動來開始遠距操作並迴避障礙物。管理者可以一邊觀看透過前方監視立體攝影機21d顯示於顯示器36的自動駕駛車輛20之前方的影像一邊進行該自動駕駛車輛20之遠距操作。 The manager of the management center 30 will accept this notification and confirm at step D4 The surrounding environment or conditions manually start remote operation and avoid obstacles. The manager can perform remote operation of the autonomous vehicle 20 while watching the image of the front of the autonomous vehicle 20 displayed on the display 36 through the front monitoring stereo camera 21d.

其次在步驟D5會通知自動駕駛車輛20之控制部23藉由通常的地圖資料32a回到自律行駛。自動駕駛車輛20之控制部23係接受此通知並在步驟D6再次自律行駛自動駕駛車輛20,且藉由管理中心30來進行遠距監視。由於管理中心30係構成為包含收發部31、記憶部32、控制部33、障礙偵測部35、顯示部36及警報產生部37,所以控制部33會設為藉由警報產生部37之信號從自動駕駛車輛20之遠距監視切換成自動駕駛車輛20之遠距操作的運行模式,且在控制部33已切換成遠距操作的情況下,可以以藉由管理者及/或使用者60進行遠距操縱的方式來控制自動駕駛車輛。 Next, in step D5, the control unit 23 of the autonomous vehicle 20 is notified to return to autonomous driving using the normal map data 32a. The control unit 23 of the self-driving vehicle 20 receives this notification and drives the self-driving vehicle 20 autonomously again in step D6, and the management center 30 performs remote monitoring. Since the management center 30 is configured to include a transceiver unit 31, a memory unit 32, a control unit 33, an obstacle detection unit 35, a display unit 36, and an alarm generating unit 37, the control unit 33 will be set to receive signals from the alarm generating unit 37 Switch from the remote monitoring of the autonomous vehicle 20 to the operating mode of the remote operation of the autonomous vehicle 20, and when the control unit 33 has switched to remote operation, the administrator and/or user 60 The way of remote maneuvering to control the self-driving vehicle.

上述遠距監視及/或遠距操作之切換,雖然已就偵測到障礙物的情況作為一例加以說明,但亦可在例如緊急剎車的情況、接受到來自使用者60或員工50之緊急連絡的情況、地圖資料32a沒有的場所、網路40發生障礙且通信中斷的情況、自動駕駛車輛20之自律行駛功能故障的情況等之障礙發生時進行。對應此等障礙之遠距監視及/或遠距操作之切換的順序,可當作遠距操作之資料來保存於記憶部32。 Although the above-mentioned remote monitoring and/or remote operation switching has been described as an example of the detection of an obstacle, it can also receive emergency contact from the user 60 or the employee 50 in the case of emergency braking, for example. If there is a situation in which the map data 32a is not available, the network 40 is disrupted and communication is interrupted, and the autonomous driving function of the autonomous vehicle 20 fails. The sequence of remote monitoring and/or remote operation switching corresponding to these obstacles can be stored in the memory 32 as data of the remote operation.

在地圖資料32a沒有的場所、網路40發生障礙且通信中斷的情況、自動駕駛車輛20之自律行駛功能故障的情況等之障礙的情況下,使用者60及/或管理者亦可操作自動駕駛車輛20之車載終端機25而藉由手動來操縱自動駕駛車輛20。具體而言,管理者係在該自動駕駛車輛20發生障礙的情況下,通知車載終端機25並進行遠距操縱,且使自動駕駛車輛20移 動到沒有影響到其他旅客等之移動的待避場所或最靠近的待機場所而停車。又,管理者係透過車載終端機25之揚聲器(speaker)來向使用者60通知已發生障礙,並且在車載終端機25之顯示部25a進行「已發生障礙。請使用者根據管理者之引導操作畫面上之操縱畫面並停車。」等的顯示。如此,管理者可一邊與使用者60進行通話且一邊由使用者60操作顯示部25a來停止自動駕駛車輛20。 In situations where the map data 32a is not available, the network 40 is disrupted and communication is interrupted, the autonomous driving function of the autonomous vehicle 20 is malfunctioning, etc., the user 60 and/or the administrator can also operate the autonomous driving The in-vehicle terminal 25 of the vehicle 20 manipulates the autonomous vehicle 20 manually. Specifically, when the autonomous vehicle 20 has an obstacle, the administrator informs the vehicle-mounted terminal 25 and performs remote control, and moves the autonomous vehicle 20. Stop at a waiting place or the nearest waiting place that does not affect the movement of other passengers. In addition, the administrator informs the user 60 that an obstacle has occurred through the speaker of the in-vehicle terminal 25, and the display unit 25a of the in-vehicle terminal 25 performs "an obstacle has occurred. Please follow the instructions of the administrator to operate the screen Control the screen on the screen and stop.” and so on. In this way, the administrator can stop the autonomous vehicle 20 by operating the display unit 25a by the user 60 while talking with the user 60.

在網路40發生障礙且通信中斷的情況下,管理中心30之控制部33係將收發部31之線路從網路40切換成緊急用線路並通知管理者,且管理者通知該自動駕駛車輛20之車載終端機25並進行遠距操縱,使自動駕駛車輛20移動到待避場所或最靠近的待機場所並停車。作為緊急用線路,係可以使用行動電話之LTE(Long Term Evolution;長程演進技術)或無線LAN等的無線線路。 In the case of a failure in the network 40 and communication interruption, the control unit 33 of the management center 30 switches the line of the transceiver unit 31 from the network 40 to an emergency line and informs the manager, and the manager informs the autonomous vehicle 20 The in-vehicle terminal 25 is also operated remotely to make the autonomous vehicle 20 move to the place to be avoided or the nearest standby place and stop. As an emergency line, a wireless line such as LTE (Long Term Evolution) of mobile phones or wireless LAN can be used.

依據本發明之使用者載送系統10,係在機場70內使用者60已搭乘自動駕駛車輛20的狀態下,管理中心30可以遠距監視及/或遠距操作而從乘車位置到下車位置,因應需要經由經由地點,藉由無人自動行駛來使自動駕駛車輛20移動。又,由於管理中心30會監視自動駕駛車輛20之前方或側方的障礙物,所以在發生障礙物的情況下,管理者會從自動駕駛車輛20之遠距監視切換成遠距操作,且由於可以藉由管理者之手動方式來遠距操縱自動駕駛車輛20,所以能迴避障礙物。因而,可以將高齡者或步行困難的人或是行李較多的人等安全且確實地從例如出境閘口載送到登機口,或是從入境口載送到入境閘口,且在載送中員工沒有必要跟隨照護。又,使用者60若有需求就可以順便到途中的洗手間72、商店73或飲食店74 等的設施,且可以在中途順便到此等設施時,或是要上下自動駕駛車輛20時,藉由求助呼叫來接受協助等之必要的幫助。又,使用者60不用自己步行且不會在途中迷路而可以確實且迅速地移動到下車位置。即便是在例如機場70或大型商業設施等較寬廣的場所,使用者60仍可以輕鬆而且確實地在預定的時間內移動到下車位置。 According to the user carrying system 10 of the present invention, when the user 60 in the airport 70 has boarded the autonomous vehicle 20, the management center 30 can remotely monitor and/or operate remotely from the riding position to the alighting position , According to the need to pass the passing place, the autonomous vehicle 20 can be moved by unmanned automatic driving. In addition, since the management center 30 monitors obstacles in front of or on the side of the autonomous vehicle 20, in the event of an obstacle, the administrator will switch from remote monitoring of the autonomous vehicle 20 to remote operation. The automatic driving vehicle 20 can be remotely manipulated by the manager's manual method, so obstacles can be avoided. Therefore, it is possible to safely and reliably transport elderly people, people who have difficulty walking, or people with a lot of luggage from the exit gate to the boarding gate, or from the entry gate to the entry gate, while being transported Employees do not need to follow the care. In addition, the user 60 can stop by the restroom 72, shop 73, or restaurant 74 on the way if there is a need. When you come to these facilities halfway, or when you want to get on and off the autonomous vehicle 20, you can receive necessary assistance such as assistance by calling for help. In addition, the user 60 can move to the getting-off position reliably and quickly without walking by himself and without getting lost on the way. Even in a relatively wide place such as an airport 70 or a large commercial facility, the user 60 can still easily and surely move to the drop-off position within a predetermined time.

(使用電梯的移動) (Movement using elevator)

第12圖係顯示自動駕駛車輛20可以藉由電梯71來移動之變化例的使用者載送系統10A之構成的方塊圖。與第1圖所示的使用者載送系統10不同點係在於:管理中心30、自動駕駛車輛20經由網路40來與例如設置於機場70的電梯71連接。電梯71係具備車廂80及電梯控制裝置81,該電梯控制裝置81係由升降車廂80的馬達及控制馬達之驅動的馬達驅動部(未圖示)所構成。電梯控制裝置81例如是透過閘道器(gateway)83來連接於大廈控制用伺服器82,大廈控制用伺服器82透過閘道器84來連接於網路40。如此,在使用者載送系統10A中,管理中心30、自動駕駛車輛20、後述的待機場所90等會經由網路40來相互地連接於電梯71。 FIG. 12 is a block diagram showing the configuration of a user carrier system 10A in which the autonomous vehicle 20 can be moved by the elevator 71 as a modification. The difference from the user carrier system 10 shown in FIG. 1 is that the management center 30 and the autonomous vehicle 20 are connected to the elevator 71 installed in the airport 70 via the network 40, for example. The elevator 71 includes a car 80 and an elevator control device 81, and the elevator control device 81 is composed of a motor of the elevator car 80 and a motor drive unit (not shown) that controls the driving of the motor. The elevator control device 81 is connected to a building control server 82 through a gateway 83, for example, and the building control server 82 is connected to the network 40 through a gateway 84. In this way, in the user transportation system 10A, the management center 30, the autonomous vehicle 20, the waiting place 90 described later, and the like are mutually connected to the elevator 71 via the network 40.

管理中心30之控制部33係在經由網路40所接收到的自動駕駛車輛20之經由地點資訊23c或行駛資訊33e中包含有電梯71的情況下,會對自動駕駛車輛20所執行的行駛資訊33a追加修正包含電梯71的經由地點資訊23c並製作包含利用電梯之行駛資訊33e。控制部33係將包含利用電梯之行駛資訊33e及車輛識別資訊26經由網路40發送至該自動駕駛車輛20及電梯 控制裝置81。當自動駕駛車輛20移動到電梯71之前,並從自動駕駛車輛20之車載終端機25對電梯控制裝置81發送呼叫電梯71的通知時,電梯控制裝置81就會將電梯71移動至自動駕駛車輛20所停止的樓層70a,且經由網路40對自動駕駛車輛20所指定的樓層70a通知到達。自動駕駛車輛20係可以藉由電梯71之開門而駛入,且往其他所期望的樓層70n移動。 The control unit 33 of the management center 30 is to execute the driving information of the autonomous driving vehicle 20 when the passing location information 23c or the driving information 33e of the autonomous driving vehicle 20 received via the network 40 includes the elevator 71 33a additionally corrects the passing location information 23c including the elevator 71 and creates the driving information 33e including the use of the elevator. The control unit 33 sends the driving information 33e and vehicle identification information 26 including the use of the elevator to the autonomous vehicle 20 and the elevator via the network 40 Control device 81. When the self-driving vehicle 20 moves before the elevator 71, and the in-vehicle terminal 25 of the self-driving vehicle 20 sends a notification to the elevator control device 81 to call the elevator 71, the elevator control device 81 will move the elevator 71 to the self-driving vehicle 20 The stopped floor 70a is notified of the arrival of the floor 70a designated by the autonomous vehicle 20 via the network 40. The autonomous vehicle 20 can enter by opening the door of the elevator 71 and move to other desired floors 70n.

在此,如第12圖所示,變化例的利用自動駕駛車輛之使用者載送系統10A係具備待機場所90。在第12圖的利用自動駕駛車輛之使用者載送系統10A中雖然僅顯示一個待機場所90,但是亦可配置有複數個待機場所90。亦可在例如機場70或各種設施的各個樓層配置有待機場所90。 Here, as shown in FIG. 12, the user transportation system 10A using the autonomous driving vehicle of the modified example is provided with a waiting place 90. Although only one standby place 90 is displayed in the user transportation system 10A using an autonomous vehicle in FIG. 12, a plurality of standby places 90 may be arranged. For example, waiting places 90 may be arranged on each floor of the airport 70 or various facilities.

待機場所90之待機場所終端機91係基於與來自各個自動駕駛車輛20之車輛識別資訊26一起發送的乘車位置到達通知23b、經由地點資訊23c、呼叫資訊23d及載送完成通知等,來偵測該自動駕駛車輛20之動作狀態,亦即偵測「待機中」或「行駛中」之各個狀態,且製作車輛狀態資訊23g並經由網路40發送至管理中心30。 The standby place terminal 91 of the standby place 90 is based on the boarding position arrival notice 23b, the via place information 23c, the call information 23d, the delivery completion notice, etc. sent together with the vehicle identification information 26 from each autonomous vehicle 20. The operation state of the autonomous vehicle 20 is measured, that is, each state of "standby" or "running" is detected, and vehicle state information 23g is produced and sent to the management center 30 via the network 40.

(中途下車後再次搭乘自動駕駛車輛) (After getting off the bus halfway, take the self-driving vehicle again)

使用第13圖之流程圖來說明使用者在經由路徑途中從自動駕駛車輛20下車之情況的自動駕駛車輛20之待機。當在步驟B12自動駕駛車輛20到達預定之經由路徑的下車位置,且在步驟B13確認使用者60下車時,自動駕駛車輛20之控制部23就會在步驟B14製作途中下車完成通知23e,並與車輛識別資訊26一起經由網路40發送至管理中心30。 Using the flowchart of FIG. 13 to explain the standby of the autonomous driving vehicle 20 in the case where the user gets off the autonomous driving vehicle 20 on the way through the route. When the autonomous vehicle 20 reaches the alighting position of the predetermined route in step B12, and confirms that the user 60 gets off the vehicle in step B13, the control unit 23 of the autonomous vehicle 20 will make a stop completion notification 23e on the way in step B14, and communicate with The vehicle identification information 26 is sent to the management center 30 via the network 40 together.

管理中心30之控制部33係在步驟B15參照途中下車完成通 知23e與車輛識別資訊26,而選擇例如離使用者60之乘車位置最近之最佳或次佳的待機場所90。管理中心30之控制部33係在步驟B16中,向在步驟B15所選出的待機場所90之終端機91查詢待機中的自動駕駛車輛20之車輛識別資訊26,且選擇待機中的自動駕駛車輛20A,在步驟B17製作與使用者60之下一個行駛有關的修正行駛資訊33c,且經由網路40發送至所選出的自動駕駛車輛20A之車載終端機25A。自動駕駛車輛20A之控制部23A係在步驟B18以來得及趕上使用者60之下一個迎車時間的方式來控制行駛部22,藉此開始自動駕駛車輛20A之行駛,並在步驟B19到達使用者60之下一個換車乘車位置。此時,管理中心30係將自動駕駛車輛20A之車輛識別資訊26或到達再乘車位置之到達預定時間顯示於使用者60之用戶終端機62。亦可在自動駕駛車輛20到達再乘車位置之行駛中,從車載終端機25以推播通知(push notification)向用戶終端機62通知車輛識別資訊26或到達再乘車位置之到達預定時間,並且進行使用者60之認證。 The control unit 33 of the management center 30 is referred to in step B15 to get off the bus on the way to complete the communication Knowing 23e and the vehicle identification information 26, for example, the best or second best waiting place 90 that is closest to the riding position of the user 60 is selected. In step B16, the control unit 33 of the management center 30 queries the terminal 91 of the standby place 90 selected in step B15 for the vehicle identification information 26 of the autonomous vehicle 20 on standby, and selects the autonomous vehicle 20A on standby In step B17, the corrected driving information 33c related to the next driving of the user 60 is prepared and sent to the in-vehicle terminal 25A of the selected autonomous vehicle 20A via the network 40. The control unit 23A of the self-driving vehicle 20A controls the traveling unit 22 in such a way that it can catch up with the next approach time of the user 60 since the step B18, thereby starting the driving of the self-driving vehicle 20A, and reaches the user 60 in the step B19 The next transfer and boarding position. At this time, the management center 30 displays the vehicle identification information 26 of the autonomous vehicle 20A or the scheduled time of arrival at the re-riding position on the user terminal 62 of the user 60. It is also possible to notify the user terminal 62 of the vehicle identification information 26 or the scheduled time of arrival at the re-riding position from the in-vehicle terminal 25 via push notification when the autonomous vehicle 20 arrives at the re-riding position. And perform user 60 authentication.

乘車後,當在步驟B20使用者60在自動駕駛車輛20的車載終端機25之顯示部25a的操作畫面上操作啟動按鈕時,自動駕駛車輛20就會藉由控制部23來控制行駛部22並再次開始無人自動行駛,且從乘車位置朝向下一個或最終的下車位置移動。 After getting in the car, in step B20, when the user 60 operates the start button on the operation screen of the display unit 25a of the in-vehicle terminal 25 of the autonomous vehicle 20, the autonomous vehicle 20 controls the traveling unit 22 by the control unit 23 And start unmanned automatic driving again, and move from the riding position to the next or final alighting position.

當在步驟B21自動駕駛車輛20到達下一個下車位置,且在步驟B22確認使用者60下車時,之後就會進行與第8圖之流程圖中之步驟A17至步驟A19同樣的作業。作為步驟A19中的自動駕駛車輛20A返回適當之待機位置的返回目的地,係選擇最近或由管理中心30所指示的待機場所90。 When the autonomous vehicle 20 reaches the next alighting position in step B21 and the user 60 is confirmed to get off in step B22, the same operations as steps A17 to A19 in the flowchart of FIG. 8 are then performed. As the return destination for the autonomous vehicle 20A in step A19 to return to the appropriate standby position, the nearest standby place 90 or the standby place 90 instructed by the management center 30 is selected.

在步驟B15管理中心30選擇待機場所90時,可選擇待機狀態 之自動駕駛車輛20A所在的待機場所90,以便縮短使用者60從乘車位置起算之行駛距離及行駛時間。在管理中心30選擇待機場所90時,亦可在一個待機場所90沒有待機狀態之自動駕駛車輛20A的情況下,比較在行駛途中且行駛結束後最早回到該待機場所90的自動駕駛車輛20A之行駛時間、與其他之待機場所90的自動駕駛車輛20之行駛時間,並選擇可以較早到達使用者60之再乘車位置的自動駕駛車輛20A所存在的待機場所90。 When the management center 30 selects the standby place 90 in step B15, the standby state can be selected The waiting place 90 where the autonomous vehicle 20A is located in order to shorten the travel distance and travel time of the user 60 from the riding position. When the management center 30 selects the standby location 90, it is also possible to compare one of the autonomous vehicles 20A that returns to the standby location 90 at the earliest during the driving while the autonomous vehicle 20A in the standby location 90 is not in the standby state. The driving time, the driving time of the autonomous vehicle 20 with other standby places 90, and the standby place 90 where the autonomous vehicle 20A can reach the re-boarding position of the user 60 early is selected.

依據上述構成,管理中心30會將修正行駛資訊33c發送至該自動駕駛車輛20之車載終端機25,該自動駕駛車輛20之控制部23係可以基於修正行駛資訊33c來控制自動駕駛車輛20之行駛部22並自律行駛到使用者60之再乘車位置。藉此,不需要載送用的人員,且即便人手不足仍可以迅速且效率佳地將使用者60載送到再乘車位置。 According to the above configuration, the management center 30 sends the corrected driving information 33c to the in-vehicle terminal 25 of the automatic driving vehicle 20, and the control unit 23 of the automatic driving vehicle 20 can control the driving of the automatic driving vehicle 20 based on the corrected driving information 33c. The section 22 autonomously drives to the re-riding position of the user 60. Thereby, there is no need for transportation personnel, and the user 60 can be quickly and efficiently transported to the re-riding position even if the manpower is insufficient.

(使用者所安裝的生理感測器(vital sensor)之利用) (Using the vital sensor installed by the user)

在第12圖所示的使用者60之用戶終端機62具備如加速度感測器之能檢測使用者60之移動的感測器(所謂生理感測器)的情況下,係可以偵測與使用者60之行動或身體之健康有關的資訊,亦即健康資訊。作為生理感測器,係可列舉測量動脈血氧飽和度或脈搏數的脈搏血氧飽和度分析儀(pulse oximeter)、以及測量心跳數或體表溫度的感測器、或可以偵測步數等之步行狀態或跌倒狀態的三軸加速度感測器、鐘表型的所謂穿戴式(wearable type)之可以進行血壓、脈搏數、步數、步數距離等之計測的血壓計等。此等的感測器也有將感測器部安裝於使用者60的身體上。例如,脈搏血氧飽和度分析儀係安裝於手指上,測量心跳數或體表溫度的感測器係安裝於胸部等。 In the case where the user terminal 62 of the user 60 shown in FIG. 12 is equipped with a sensor (so-called physiological sensor) that can detect the movement of the user 60 such as an acceleration sensor, it can be detected and used Person 60’s actions or physical health-related information, that is, health information. As physiological sensors, there are pulse oximeters that measure arterial oxygen saturation or pulse rate, and sensors that measure heart rate or body surface temperature, or can detect the number of steps A three-axis acceleration sensor that can measure blood pressure, pulse rate, steps, step distance, etc., such as a three-axis acceleration sensor that can measure blood pressure, pulse rate, steps, and distance of steps. Some of these sensors have a sensor part installed on the body of the user 60. For example, a pulse oximetry analyzer is installed on the fingers, and a sensor for measuring heart rate or body surface temperature is installed on the chest.

健康資訊可因應使用者60之希望,藉由WiFi(註冊商標)以及藍芽(Bluetooth)(註冊商標)等的無線LAN發送至自動駕駛車輛20之車載終端機25。亦可從車載終端機25經由網路40發送至管理中心30及/或員工終端機51。在以生理感測器偵測到使用者60之身體異常的情況下,可將來自該生理感測器之異常警報23h從車載終端機25當作異常警報23h發送至管理中心30或員工終端機51。 The health information can be sent to the in-vehicle terminal 25 of the self-driving vehicle 20 via wireless LAN such as WiFi (registered trademark) and Bluetooth (registered trademark) according to the wishes of the user 60. It can also be sent from the vehicle terminal 25 via the network 40 to the management center 30 and/or the employee terminal 51. In the case that the physiological sensor detects the physical abnormality of the user 60, the abnormal alarm 23h from the physiological sensor can be sent from the vehicle terminal 25 as an abnormal alarm 23h to the management center 30 or employee terminal 51.

例如,在用戶終端機62內置有三軸加速度感測器,且儲存有偵測該健康資訊的應用程式(application)的情況下,「已跌倒」的來自生理感測器之異常警報23h與車輛識別資訊26與使用者資訊61a會從車載終端機25發送至員工終端機51。藉此,已接收到異常警報23h及車輛識別資訊26的員工終端機51就會在其顯示部(未圖示)顯示異常警報23h以及藉由車輛識別資訊26所找到之發出呼叫的自動駕駛車輛20,並且使員工終端機51響起警報聲。該員工50係藉由警報聲之響起而認知呼叫,並且藉由員工終端機51之顯示畫面認知呼叫位置及該自動駕駛車輛20並立即移動到呼叫位置。藉此,就會與搭乘該自動駕駛車輛20的使用者60面對面,並聽取使用者60所需的幫助之內容且進行使用者60所需的幫助。 For example, in the case where the user terminal 62 has a built-in three-axis acceleration sensor and an application that detects the health information is stored, the abnormal alarm 23h from the physiological sensor of "falling down" and the vehicle identification The information 26 and the user information 61a are sent from the vehicle-mounted terminal 25 to the employee terminal 51. In this way, the employee terminal 51 that has received the abnormality alarm 23h and the vehicle identification information 26 will display the abnormality alarm 23h and the self-driving vehicle that made the call based on the vehicle identification information 26 on its display unit (not shown). 20, and make the employee terminal 51 sound an alarm. The employee 50 recognizes the call by the sound of the alarm, and recognizes the call location and the autonomous vehicle 20 through the display screen of the employee terminal 51 and immediately moves to the call location. In this way, the user 60 who rides the autonomous vehicle 20 will face to face, listen to the content of the help required by the user 60, and provide the help required by the user 60.

來自使用者60的生理感測器之異常警報23h亦可在管理中心30中進行監視。在以生理感測器來偵測使用者60之身體異常,並產生來自生理感測器之異常警報23h的情況下,可進行遠距操作以便將使用者60所搭乘的自動駕駛車輛20移動至例如機場內的員工之待命場所。來自生理感測器之異常警報23h係從用戶終端機62經由自動駕駛車輛20之車載終端機25發送至管理中心30,而管理中心30之員工可以進行遠距操作以便將使用者 60所搭乘的自動駕駛車輛20移動至預定之場所。 The abnormal alarm 23h from the physiological sensor of the user 60 can also be monitored in the management center 30. In the case that the physiological sensor detects the physical abnormality of the user 60 and generates an abnormal alarm 23h from the physiological sensor, a remote operation can be performed to move the autonomous vehicle 20 on which the user 60 rides to For example, a stand-by place for employees in an airport. The abnormal alarm 23h from the physiological sensor is sent from the user terminal 62 via the on-board terminal 25 of the self-driving vehicle 20 to the management center 30, and the employees of the management center 30 can perform remote operations to inform the user The self-driving vehicle 20 boarded by 60 moves to a predetermined place.

本發明係可以在不脫離其趣旨的範圍內以各種的型態來實施。例如,在上述之實施型態中,雖然自動駕駛車輛20係構成為僅可供一個人搭乘於其就座部24,但是不限於此,亦可如電動載送車(electric cart)般地能夠供複數名的使用者60乘車,又亦可具備能夠供使用者60之隨身行李等載置的載貨台。 The present invention can be implemented in various forms without departing from the scope of its interest. For example, in the above-mentioned embodiment, although the autonomous vehicle 20 is configured to allow only one person to ride on its seating portion 24, it is not limited to this, and can be provided like an electric cart. A plurality of users 60 rides in the vehicle, and it is also possible to have a cargo platform on which the user 60’s baggage can be placed.

在上述之實施形態中,雖然將自動駕駛車輛20之運行範圍限定於機場70內,但是即便在連接機場70的鐵道、巴士、計程車(taxi)、作為其他運輸手段的鐵道、地下鐵、新幹線等的車站、港灣的碼頭、大型商業設施或大型住宅設施等的大面積之設施等為運行範圍的情況下,進而即便在一般公路上,仍可為了將使用者60從乘車位置載送到下車位置而透過事先準備地圖資料進行藉由無人自動行駛所為的自動駕駛車輛20之運行。 In the above-mentioned embodiment, although the operating range of the autonomous vehicle 20 is limited to the airport 70, it is even on the railway, bus, taxi, and other means of transportation such as the railway, subway, and Shinkansen connected to the airport 70. In the case of large-area facilities such as stations, harbor terminals, large-scale commercial facilities, or large-scale residential facilities, etc., it is the operating range, and even on general roads, it can still be used to transport the user 60 from the boarding position to alighting The location of the autonomous vehicle 20 is operated by unmanned autonomous driving by preparing map data in advance.

在機場70的情況下,係已說明在閘口讀入使用者60之登機證,且將乘車資訊61通知管理中心30。在此,閘口係指使用者60在利用機場70等之設施時,搭乘自動駕駛車輛20之前會提示使用者60之乘車資訊61並進行認證之手續的場所,亦即最初的乘車場所。在為鐵道或新幹線等的情況下,係將車票當作儲存有乘車資訊61的乘車券或各種內置有NFC的卡片,閘口相當於車站的剪票口之閘口,且能夠藉由剪票口所讀入的乘車資訊61進行自動駕駛車輛20之自律行駛。 In the case of the airport 70, it has been explained that the boarding pass of the user 60 is read at the gate, and the boarding information 61 is notified to the management center 30. Here, the gate refers to a place where the user 60 will prompt the user 60 for the boarding information 61 before boarding the autonomous vehicle 20 when using facilities such as the airport 70 and perform authentication procedures, that is, the initial boarding location. In the case of a railway or Shinkansen, the ticket is regarded as a ticket with information 61 stored on it or various cards with built-in NFC. The gate is equivalent to the gate of the ticket gate of the station, and it can be used by The read riding information 61 performs autonomous driving of the autonomous vehicle 20.

一般公路的三維地圖係可以使用由所謂點雲(point cloud)的三維之點群所構成的地圖,該點雲係使用進行光檢測與測距的三維光達(three-dimensional LiDAR)等所計測。 The general road three-dimensional map system can use a map composed of a three-dimensional point group called a point cloud. The point cloud system uses three-dimensional LiDAR (three-dimensional LiDAR) for light detection and ranging. .

不限於在上述之機場70中的求助呼叫,當然也可以適用於在醫院、各種之看護設施中住院或入住的自動駕駛車輛20之使用者60的看護或健康狀態之監視或照料。在此情況下,醫院或各種之看護設施中進行看護或護理的職員或負責復健(rehabilitation)的物理治療師就會成為員工。在如此的設施之情況下,機場70的閘口係相當於使用者最初利用看護設施時提示使用者60之入住資訊並申請入住的窗口,亦即進行認證之手續的場所。 It is not limited to the above-mentioned help call in the airport 70, of course, it can also be applied to the nursing or monitoring or care of the health status of the user 60 of the autonomous vehicle 20 who is hospitalized or checked in in a hospital or various nursing facilities. In this case, the staff in the hospital or various nursing facilities who provide care or nursing or the physical therapist in charge of rehabilitation will become the staff. In the case of such a facility, the gate of the airport 70 is equivalent to the window through which the user prompts the check-in information of the user 60 and applies for check-in when the user first uses the nursing facility, that is, the place where the authentication procedures are performed.

10:使用者載送系統 10: User Carrying System

20:自動駕駛車輛 20: Self-driving vehicles

30:管理中心 30: Management Center

40:網路 40: Internet

50:員工 50: Staff

51:員工終端機 51: Employee Terminal

60:使用者 60: User

61:乘車資訊 61: Ride Information

61a:使用者資訊 61a: User Information

61b:目的地資訊 61b: Destination information

61c:出發時刻資訊 61c: Departure time information

62:用戶終端機 62: User Terminal

Claims (12)

一種利用自動駕駛車輛之使用者載送系統,係包括自動駕駛車輛、管理中心、用戶終端機及網路,該自動駕駛車輛係能夠供至少一人乘車且在設施內進行無人自動行駛,該管理中心係登錄有與前述自動駕駛車輛之運行範圍有關的地圖資料,該用戶終端機係使用者所攜帶且輸入有該使用者的乘車資訊,該網路係連接前述自動駕駛車輛與前述管理中心,且連接該管理中心與前述用戶終端機;當前述使用者欲搭乘前述自動駕駛車輛時,該使用者之前述乘車資訊及欲乘車之現在位置係透過前述用戶終端機經由前述網路發送至前述管理中心;前述管理中心係:從前述使用者之前述現在位置的資訊及前述乘車資訊檢索對前述使用者最佳之自動駕駛車輛,判定出在最佳之場所的前述自動駕駛車輛之現在位置資訊與車輛識別資訊;向前述用戶終端機通知在前述最佳之場所的前述自動駕駛車輛之前述現在位置資訊與前述車輛識別資訊,並且從前述使用者之前述現在位置的資訊及前述乘車資訊基於前述地圖資料來製作該自動駕駛車輛之行駛路徑與行駛速度等的行駛資訊;以遠距監視及/或遠距操作前述自動駕駛車輛的方式經由前述網路將該行駛資訊發送至該最佳之自動駕駛車輛;前述最佳之自動駕駛車輛會按照前述行駛資訊,從該自動駕駛車輛之現在位置或待機場所,自律行駛到前述使用者之現在位置來迎接,又從 已乘車的使用者之現在位置自律行駛到藉由目的地資訊所指定之下車位置。 A user-carrying system using an automatic driving vehicle includes an automatic driving vehicle, a management center, a user terminal, and a network. The self-driving vehicle can accommodate at least one person in the vehicle and carry out unmanned and automatic driving in the facility. The center is registered with map data related to the operating range of the aforementioned autonomous vehicle, the user terminal is carried by the user and entered with the user’s ride information, and the network is connected to the aforementioned autonomous vehicle and the aforementioned management center , And connect the management center and the aforementioned user terminal; when the aforementioned user wants to take the aforementioned autonomous vehicle, the aforementioned ride information of the user and the current location of the vehicle to be boarded are sent through the aforementioned user terminal via the aforementioned network To the aforementioned management center; the aforementioned management center is: from the aforementioned user’s aforementioned current location information and aforementioned vehicle information, it retrieves the best self-driving vehicle for the aforementioned user, and determines which of the aforementioned self-driving vehicles is in the best place. Current location information and vehicle identification information; notify the user terminal of the current location information and the vehicle identification information of the autonomous vehicle in the best place, and obtain information from the user’s current location and the ride The vehicle information is based on the aforementioned map data to produce driving information such as the driving path and driving speed of the autonomous vehicle; the driving information is sent to the vehicle via the aforementioned network by means of remote monitoring and/or remote operation of the aforementioned autonomous vehicle The best self-driving vehicle; the aforementioned best self-driving vehicle will autonomously drive from the current position or standby location of the self-driving vehicle to the user’s current position to meet the aforementioned driving information according to the aforementioned driving information. The current position of the user who has been in the car will autonomously drive to the drop-off position specified by the destination information. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中前述自動駕駛車輛之控制部係具備認證部,該認證部係進行前述已乘車的使用者是否為從前述管理中心接收到通知的使用者之認證;前述自動駕駛車輛係完成前述認證部所為的認證之後,沿著經由前述自動駕駛車輛之車載終端機所指示的行駛路徑進行自律行駛。 The user transport system using an autonomous vehicle according to claim 1, wherein the control unit of the autonomous vehicle is equipped with an authentication unit that checks whether the user who has boarded the vehicle is received from the management center Authentication to the notified user; after the aforementioned autonomous vehicle completes the authentication performed by the aforementioned authentication unit, it autonomously travels along the route indicated by the vehicle-mounted terminal of the aforementioned autonomous vehicle. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中員工終端機經由前述網路連接於前述管理中心,且攜帶該員工終端機的員工被安置於前述設施內。 According to claim 1, the user transport system using an autonomous vehicle, wherein the employee terminal is connected to the aforementioned management center via the aforementioned network, and the employee carrying the employee terminal is placed in the aforementioned facility. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中在已途中下車的使用者再次搭乘前述自動駕駛車輛的情況下,前述管理中心係在選擇前述自動駕駛車輛之現在位置或待機場所時,以縮短從已途中下車的使用者之再乘車位置起算的行駛距離及行駛時間之方式,來選擇自動駕駛車輛之現在位置或待機場所;生成前述現在位置或待機狀態的自動駕駛車輛之修正行駛資訊,且將該修正行駛資訊發送至該自動駕駛車輛之車載終端機;該自動駕駛車輛之控制部係基於前述修正行駛資訊來控制前述自動駕駛車輛之行駛部自律行駛到前述使用者之再乘車位置。 The user transportation system using an automated driving vehicle as described in claim 1, wherein in the case where a user who has got off on the way gets on the automated driving vehicle again, the management center selects the current location of the automated driving vehicle or In the standby location, the current location or standby location of the autonomous vehicle is selected by shortening the travel distance and travel time from the re-boarding location of the user who has got off the vehicle on the way; the automatic driving in the foregoing current location or standby state is generated The modified driving information of the vehicle, and the modified driving information is sent to the on-board terminal of the autonomous vehicle; the control part of the autonomous vehicle controls the driving part of the autonomous vehicle to autonomously drive to the aforementioned use based on the aforementioned modified driving information The rider's location. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中在前述自動駕駛車輛設置有讀取手段; 前述使用者係藉由使前述讀取手段讀取包含前述乘車資訊的媒體來輸入前述乘車資訊。 The user carrying system using an autonomous driving vehicle as described in claim 1, wherein a reading means is provided in the autonomous driving vehicle; The aforementioned user inputs the aforementioned ride information by making the aforementioned reading means read the medium containing the aforementioned ride information. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中藉由使用者所攜帶的前述用戶終端機來輸入前述乘車資訊,且該已輸入的乘車資訊經由前述網路發送至前述管理中心。 The user transportation system using an autonomous vehicle as described in claim 1, wherein the user terminal carried by the user is used to input the above-mentioned ride information, and the inputted ride information is sent via the aforementioned network To the aforementioned management center. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中前述乘車資訊係除了目的地資訊以外還包含至少一個經由地點資訊;前述管理中心係一邊依次巡迴並停止於藉由各個經由地點資訊所指定之經由地點,一邊將自動駕駛車輛運行到藉由目的地資訊所指定之下車位置。 The user transportation system using an autonomous vehicle as described in claim 1, wherein in addition to destination information, the aforementioned ride information includes at least one passing location information; the aforementioned management center patrols sequentially and stops at each The autonomous vehicle is driven to the drop-off location specified by the destination information while passing the passing location specified by the location information. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中前述自動駕駛車輛係具備呼叫手段;藉由前述使用者操作前述呼叫手段,前述自動駕駛車輛就會將呼叫資訊經由網路發送至前述管理中心;前述管理中心係將已接收到的呼叫資訊經由網路發送至員工終端機;以前述員工終端機接收到前述呼叫資訊的員工係基於該呼叫資訊而移動至該自動駕駛車輛之現在位置,且對該使用者進行必要的幫助。 The user transportation system using an autonomous vehicle as described in claim 1, wherein the autonomous vehicle is equipped with a calling means; by the user operating the calling means, the autonomous vehicle will transmit the call information via the network Send to the aforementioned management center; the aforementioned management center sends the received call information to the employee terminal via the network; the employee who receives the aforementioned call information via the aforementioned employee terminal moves to the autonomous vehicle based on the call information Its current position, and provide necessary assistance to the user. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中前述乘車資訊係包含下車位置的到達時刻;前述管理中心係以前述自動駕駛車輛在到達時刻之前到達下車位置的方式來運行前述自動駕駛車輛。 The user transportation system using an automated driving vehicle as described in claim 1, wherein the above-mentioned boarding information includes the arrival time of the alighting position; the aforementioned management center is based on the manner in which the autonomous driving vehicle arrives at the alighting position before the arrival time Run the aforementioned autonomous vehicle. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中前述管理中心係構成為包含控制部、障礙偵測部及警報產生部;前述控制部係具有運行模式,該運行模式係藉由前述警報產生部之信號從前述自動駕駛車輛之遠距監視切換成前述自動駕駛車輛之遠距操作;前述控制部係在已切換成該遠距操作的情況下,以藉由管理者及/或使用者進行遠距操縱的方式來控制前述自動駕駛車輛。 The user transportation system using an autonomous vehicle according to claim 1, wherein the management center is configured to include a control unit, an obstacle detection unit, and an alarm generating unit; the control unit has an operation mode, and the operation mode is The remote monitoring of the autonomous vehicle is switched to the remote operation of the autonomous vehicle by the signal of the alarm generating unit; the control unit is switched to the remote operation by the administrator and / Or the user performs remote manipulation to control the aforementioned self-driving vehicle. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中前述行駛資訊係包含利用電梯之移動資訊,該利用電梯之移動資訊係從前述管理中心經由前述網路發送至前述電梯之控制裝置;在前述自動駕駛車輛已移動到往前述電梯之搭乘樓層時,從前述自動駕駛車輛對前述電梯控制裝置發送到達信號並呼叫前述電梯;搭乘到達的前述電梯,並在以前述行駛資訊所指定的目的地樓層從該電梯離開。 The user transport system using an autonomous vehicle as described in claim 1, wherein the aforementioned driving information includes movement information of the elevator, and the movement information of the elevator is sent from the aforementioned management center to the aforementioned elevator via the aforementioned network. Control device; when the autonomous vehicle has moved to the boarding floor of the elevator, the autonomous vehicle sends an arrival signal to the elevator control device and calls the elevator; board the elevator that arrives, and use the travel information The designated destination floor leaves the elevator. 如請求項1所述之利用自動駕駛車輛之使用者載送系統,其中前述使用者之前述用戶終端機係具備生理感測器;在前述生理感測器偵測到前述使用者之身體異常的情況下,將來自該生理感測器之異常警報從前述用戶終端機經由前述自動駕駛車輛之車載終端機發送至前述管理中心或員工終端機;接收到前述異常警報的前述管理中心之員工,係進行遠距操作以便將前述使用者所搭乘的該自動駕駛車輛移動至預定之場所;或是以前述員工終端機接收到前述異常警報的員工,係基於該異常警報而 移動至該自動駕駛車輛之現在位置,且對該使用者進行必要的幫助。 The user transport system using an autonomous vehicle as described in claim 1, wherein the user terminal of the user is equipped with a physiological sensor; the physiological sensor detects the abnormality of the user’s body In this case, the abnormal alarm from the physiological sensor is sent from the user terminal to the management center or employee terminal via the on-board terminal of the autonomous vehicle; the employee of the management center who receives the abnormal alarm is Perform remote operations to move the self-driving vehicle on which the aforementioned user rides to a predetermined place; or the employee who received the aforementioned abnormal alarm on the aforementioned employee terminal is based on the abnormal alarm Move to the current position of the self-driving vehicle and provide necessary assistance to the user.
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