TWI719246B - Enterprise customer intelligent risk control system - Google Patents
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Abstract
Description
本發明是關於一種金融信用管理系統,特別是關於一種企業客戶智能風控系統。 The invention relates to a financial credit management system, in particular to an intelligent risk control system for enterprise customers.
授信管理對每家金融機構都是非常重要的事宜,尤其當金融機構已成為其企金客戶的債權人時。如何針對企金客戶因信用貶落已有負面新聞曝光的狀況而能提前預警是目前亟欲解決的問題。 Credit management is a very important issue for every financial institution, especially when the financial institution has become the creditor of its corporate finance customers. How to make early warnings for corporate finance customers' negative news exposure due to credit degradation is an urgent problem to be solved at present.
本發明提出一種創新的企業客戶智能風控系統,解決先前技術的問題。 The present invention proposes an innovative enterprise customer intelligent risk control system to solve the problems of the prior art.
於本發明的一實施例中,一種企業客戶智能風控系統包含一企業客戶公開新聞資料庫、一負面傳聞分析伺服器、一暴險金額預估資料庫以及一風控分析電子裝置。企業客戶公開新聞資料庫連接至一外部資料源,藉以根據預設條件蒐集外部網站中與一金融機構有債權關係的相關新聞。負面傳聞分析伺服器連接至企業客戶公開新聞資料庫以及外部資料源,用以根據預設的模型分析該些企業客戶之相關新聞的影響 程度。暴險金額預估資料庫,連接至一內部資料源,藉以根據預設的方式計算暴險金額。風控分析電子裝置連接至負面傳聞分析伺服器以及暴險金額預估資料庫,藉以根據預設的模型計算風險值。 In an embodiment of the present invention, an enterprise customer intelligent risk control system includes a corporate customer public news database, a negative rumors analysis server, a risk estimate database, and a risk control analysis electronic device. The corporate client's public news database is connected to an external data source, so as to collect relevant news on the external website that has a creditor's rights relationship with a financial institution according to preset conditions. The negative rumors analysis server is connected to the public news database of corporate customers and external data sources to analyze the impact of the relevant news of these corporate customers according to a preset model. The storm risk amount estimation database is connected to an internal data source to calculate the storm risk amount according to a preset method. The risk control analysis electronic device is connected to the negative rumors analysis server and the risk estimate database to calculate the risk value according to the preset model.
於本發明的一實施例中,企業客戶公開新聞資料庫包含一通訊介面,用以連接至外部資料源。 In an embodiment of the present invention, the corporate client public news database includes a communication interface for connecting to external data sources.
於本發明的一實施例中,企業客戶公開新聞資料庫更包含一處理器,連接至通訊介面,用以依據預設的客戶名稱蒐集外部網站之相關新聞。 In an embodiment of the present invention, the corporate customer public news database further includes a processor connected to the communication interface for collecting relevant news of external websites according to the preset customer name.
於本發明的一實施例中,企業客戶公開新聞資料庫更包含一儲存裝置,連接至處理器,藉以存放所蒐集之相關新聞。 In an embodiment of the present invention, the corporate customer public news database further includes a storage device connected to the processor to store the collected related news.
於本發明的一實施例中,負面傳聞分析伺服器包含一通訊介面,連接至企業客戶公開新聞資料庫以及外部資料源。 In one embodiment of the present invention, the negative rumor analysis server includes a communication interface connected to the public news database of corporate customers and external data sources.
於本發明的一實施例中,負面傳聞分析伺服器更包含一處理器,連接至通訊介面,藉以依據關鍵字詞、網路聲量以及新聞集中度分析負面新聞的影響程度。 In an embodiment of the present invention, the negative rumor analysis server further includes a processor connected to the communication interface to analyze the degree of influence of negative news based on keyword terms, Internet volume, and news concentration.
於本發明的一實施例中,暴險金額預估資料庫包含一通訊介面,用以連接至內部資料源。 In an embodiment of the present invention, the risk estimate database includes a communication interface for connecting to an internal data source.
於本發明的一實施例中,暴險金額預估資料庫更包含一處理器,連接至通訊介面,用以計算預估的暴險金額範圍。 In an embodiment of the present invention, the risk risk estimate database further includes a processor connected to the communication interface for calculating the estimated risk risk range.
於本發明的一實施例中,風控分析電子裝置包含一通訊介面,連接至負面傳聞分析伺服器以及暴險金額預估資 料庫。 In an embodiment of the present invention, the risk control analysis electronic device includes a communication interface, which is connected to the negative rumors analysis server and the risk risk estimate database.
於本發明的一實施例中,風控分析電子裝置更包含一處理器,連接至通訊介面,用以根據預設的權重計算出風險值並依門檻分級。 In an embodiment of the present invention, the risk control analysis electronic device further includes a processor connected to the communication interface for calculating the risk value according to the preset weight and grading according to the threshold.
綜上所述,本發明之企業客戶智能風控系統為確保金融機構的債權,蒐集各重大社會新聞及經濟事件之公開資訊,並建置智能分析搜尋系統及負面傳聞分析伺服器。利用文字分析及人工智慧等技術,當金融機構往來之企業客戶發生重大負面傳聞時,自動判斷潛在重大事件先期指標,查知債務人是否危害銀行債權,系統會自動進行暴險金額評估及損失預估作業,產出警示資訊給相關權責人員進行確認後,進行凍結額度及暫禁交易,俾利金融機構債權確保及企金客戶風險控管作業。 In summary, the intelligent risk control system for enterprise customers of the present invention is to ensure the creditor's rights of financial institutions, collect public information on major social news and economic events, and build an intelligent analysis search system and a negative rumors analysis server. Using text analysis and artificial intelligence and other technologies, when major negative rumors occur to corporate customers of financial institutions, it automatically judges the early indicators of potential major events and finds out whether the debtor has harmed the bank’s claims. The system will automatically perform risk assessment and loss estimation After the production of warning information is confirmed by the relevant authorized personnel, the quota will be frozen and the transaction will be temporarily banned to ensure the creditor’s rights of financial institutions and control the risks of corporate financial customers.
以下將以實施方式對上述之說明作詳細的描述,並對本發明之技術方案提供更進一步的解釋。 Hereinafter, the above description will be described in detail by way of implementation, and a further explanation will be provided for the technical solution of the present invention.
為讓本發明之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附符號之說明如下: In order to make the above and other objects, features, advantages and embodiments of the present invention more comprehensible, the description of the attached symbols is as follows:
100‧‧‧企業客戶智能風控系統 100‧‧‧Intelligent Risk Control System for Enterprise Customers
110‧‧‧風控分析電子裝置 110‧‧‧Electronic device for risk control analysis
112‧‧‧通訊介面 112‧‧‧Communication interface
114‧‧‧處理器 114‧‧‧Processor
116‧‧‧儲存裝置 116‧‧‧Storage Device
120‧‧‧企業客戶公開新聞資料庫 120‧‧‧The public news database of corporate clients
122‧‧‧通訊介面 122‧‧‧Communication interface
124‧‧‧處理器 124‧‧‧Processor
126‧‧‧儲存裝置 126‧‧‧Storage device
130‧‧‧負面傳聞分析伺服器 130‧‧‧Negative Rumor Analysis Server
132‧‧‧通訊介面 132‧‧‧Communication interface
134‧‧‧處理器 134‧‧‧Processor
136‧‧‧儲存裝置 136‧‧‧Storage Device
140‧‧‧暴險金額預估資料庫 140‧‧‧Storm Risk Estimated Database
142‧‧‧通訊介面 142‧‧‧Communication interface
144‧‧‧處理器 144‧‧‧Processor
146‧‧‧儲存裝置 146‧‧‧Storage Device
150‧‧‧外部資料源 150‧‧‧External data source
160‧‧‧內部資料源 160‧‧‧Internal data source
170‧‧‧行動電子裝置 170‧‧‧Mobile electronic device
為讓本發明之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附圖式之說明如下:第1圖係依照本發明一實施例之一種企業客戶智能風控系統的方塊圖;以及第2圖係依照本發明另一實施例之一種企業客戶智能風控系統的方塊圖。 In order to make the above and other objectives, features, advantages and embodiments of the present invention more comprehensible, the description of the accompanying drawings is as follows: Figure 1 is a block diagram of an enterprise customer intelligent risk control system according to an embodiment of the present invention Figure; and Figure 2 is a block diagram of an enterprise customer intelligent risk control system according to another embodiment of the present invention.
為了使本發明之敘述更加詳盡與完備,可參照所 附之圖式及以下所述各種實施例,圖式中相同之號碼代表相同或相似之元件。另一方面,眾所週知的元件與步驟並未描述於實施例中,以避免對本發明造成不必要的限制。 In order to make the description of the present invention more detailed and complete, please refer to the attached drawings and the various embodiments described below. The same numbers in the drawings represent the same or similar elements. On the other hand, well-known elements and steps are not described in the embodiments to avoid unnecessary limitations on the present invention.
於實施方式與申請專利範圍中,除非內文中對於冠詞有所特別限定,否則『一』與『該』可泛指單一個或複數個。 In the implementation mode and the scope of the patent application, unless the article is specifically limited in the context, "一" and "the" can generally refer to a single or plural.
本發明之技術態樣是一種企業客戶智能風控系統,其可應用在各種需授信管理之相關作業。以下將搭配第1、2圖來說明企業客戶智能風控系統之具體實施方式。 The technical aspect of the present invention is an intelligent risk control system for enterprise customers, which can be applied to various related operations requiring credit management. The following figures 1 and 2 are used to illustrate the specific implementation of the intelligent risk control system for enterprise customers.
請參照第1、2圖,第1圖係依照本發明一實施例之一種企業客戶智能風控系統的方塊圖;第2圖係依照本發明另一實施例之一種企業客戶智能風控系統的方塊圖。 Please refer to Figures 1 and 2. Figure 1 is a block diagram of an enterprise customer intelligent risk control system according to an embodiment of the present invention; Figure 2 is a block diagram of an enterprise customer intelligent risk control system according to another embodiment of the present invention Block diagram.
企業客戶智能風控系統100包含風控分析電子裝置110、企業客戶公開新聞資料庫120、負面傳聞分析伺服器130以及暴險金額預估資料庫140。企業客戶公開新聞資料庫120與負面傳聞分析伺服器130連接至外部資料源150依預設的條件不斷的蒐集資料。暴險金額預估資料庫140連接至內部資料源160,其包含金融機構內部的客戶資料或所有營業的資訊等。外部資料源150則是相對於內部資料源160,非屬金融機構內部的資料均可稱為外部資料,例如外部網站的公開新聞資訊。 The enterprise customer intelligent
於一實施例中,企業客戶公開新聞資料庫120連接至外部資料源150,藉以根據預設條件蒐集外部網站中與一金融機構有債權關係的企業客戶之相關新聞。例如,企業客戶公開新聞資料庫120可蒐集與該金融機構有債權關係的企業客 戶之財經相關新聞(含正面或負面的新聞)。 In one embodiment, the corporate customer
於一實施例中,負面傳聞分析伺服器130連接至企業客戶公開新聞資料庫120以及外部資料源150,用以根據預設的模型分析該些企業客戶之相關新聞的影響程度。例如,負面傳聞分析伺服器130於企業客戶公開新聞資料庫120已蒐集的公開新聞,只針對負面新聞的部份評估其影響程度。 In one embodiment, the negative
於一實施例中,暴險金額預估資料庫140連接至內部資料源160,藉以根據預設的方式計算預估的暴險金額範圍。例如,對於已有疑似負面或信用貶落表徵的企業客戶,提早進行暴險金額評估及預估損失暨通報控管作業。根據企業客戶(金融機構債務人)及其關係戶之關係,彙整客戶資產負債資訊,將前述資產及負債相互抵減後,即可進行客戶暴險金額評估及預估損失範圍。具體而言,依據企業客戶(金融機構債務人)及其關係戶之關係,擷取關係戶客戶資料。例如,有控制與從屬關係之企業、相互投資關係之企業、公司董事長或總經理與他公司董事長或總經理為同一人或具有配偶關係之企業、具有利害關係之關係戶及相關授信保證人。上述保證人包含共同借款人、共同發票人、票據債務人-係指金融交易之擔保背書、連帶保證人、擔保品提供人兼連帶保證人、連帶借款人、連帶債務人、擔保品提供人兼連帶債務人、一般保證人、擔保品提供人等。 In one embodiment, the storm risk
於一實施例中,風控分析電子裝置110連接至負面傳聞分析伺服器130以及暴險金額預估資料庫140,藉以根據預設的模型計算風險值。 In one embodiment, the risk control analysis
於一實施例中,企業客戶公開新聞資料庫120包 含一通訊介面122,用以連接至外部資料源150。通訊介面122可以是各種協定介面的網路卡(例如有線或無線的網路卡)。 In one embodiment, the corporate client
於一實施例中,企業客戶公開新聞資料庫120更包含一處理器124,其連接至通訊介面122,用以依據預設的客戶名稱蒐集外部網站之相關新聞。例如,企業客戶公開新聞資料庫120利用外部網站資料的擷取管理技術,廣泛蒐集企業客戶在網路、社群及電子數位媒體上的正負面評論及各重大社會新聞及經濟事件報導資訊。由傳統被動地接收重大企業客戶傳聞資訊,轉變成主動蒐集在財經、社會新聞及社群對企金客戶的評論。依據所蒐集資料,鎖定與金融機構債權有關係之企業客戶(金融機構債權人)。所謂的「客戶名稱」可以是企業法人的全名、簡稱或其代碼。 In one embodiment, the corporate customer
於一實施例中,企業客戶公開新聞資料庫120更包含一儲存裝置126,連接至處理器124。儲存裝置126可以是各種形式的儲存媒體,例如硬磁碟(hard disk drive)、固態硬碟(solid state disk)、軟碟(floppy diskette drive)、磁帶機(magnetic tape machine)等,用以存放上述處理器124執行後的結果,例如所蒐集之相關新聞。 In one embodiment, the corporate customer
於一實施例中,負面傳聞分析伺服器130包含一通訊介面132,用以連接至企業客戶公開新聞資料庫120以及外部資料源150。通訊介面132可以是各種協定介面的網路卡(例如有線或無線的網路卡)。 In one embodiment, the negative
於一實施例中,負面傳聞分析伺服器130更包含一處理器134,連接至通訊介面132,藉以依據關鍵字詞、網路聲量以及新聞集中度分析負面新聞的影響程度。負面傳聞分 析伺服器130利用文字分析及人工智慧等技術,透過4W(When、What、Where、Who)及關鍵字詞與語意分析,找出潛藏在文本信息當中的趨勢和關聯,自動化判斷潛在重大事件先期指標。運用輿情分析找出「最新」、「最熱門」消息,並利用正負評價分析之重點指標:關鍵字詞、網路聲量、新聞集中度,做為正面、負面傳聞的判斷標準及依據,找出影響企金客戶信用等級的重要言論。進而了解重大新聞對客戶擴散程度及影響力。查知債務人是否危害銀行債權,提早做出因應防範措施。針對「關鍵字詞」,係指負面關鍵字詞,例如詐貸、假帳、違約、減資、股價跌等。針對「網路聲量」,係以同一事件的網路新聞發生的頻率高低為考量依據,網路聲量越高則影響度也越高。針對「新聞集中度」,係以同一事件是否於重點/焦點新聞或社群討論出現過,若曾於重點/焦點新聞或社群討論曝光過,則其影響度也越高。舉例說明,近年媒體報導部分企業戶之負面傳聞,緊接爆發詐貸或授信異常問題(如鼎興詐貸、光洋科假帳、群聯假帳等)。系統將透過負面傳聞先期指標(負面關鍵字詞:詐貸、假帳,及網路聲量/新聞集中度:新聞報導曝光率/頻率),篩選出疑似負面傳聞之客戶(如鼎興、光洋科、群聯等),經由工商名錄取得該客戶統編,進行後續暴險金額評估及預估損失等作業。 In one embodiment, the negative
於一實施例中,負面傳聞分析伺服器130更包含一儲存裝置136,連接至處理器134。儲存裝置136可以是各種形式的儲存媒體,例如硬磁碟(hard disk drive)、固態硬碟(solid state disk)、軟碟(floppy diskette drive)、磁帶機(magnetic tape machine)等,用以存放上述處理器134 執行後的結果,例如負面新聞及其分析的結果。 In one embodiment, the negative
於一實施例中,暴險金額預估資料庫140包含一通訊介面142,用以連接至內部資料源160。通訊介面142可以是各種協定介面的網路卡(例如有線或無線的網路卡)。 In one embodiment, the
於一實施例中,暴險金額預估資料庫140更包含一處理器144,連接至通訊介面142,用以計算預估的暴險金額範圍。依據上述篩選之企業客戶(金融機構債務人)及其關係戶客戶資料,擷取並彙整客戶整體資產負債資訊(包含一般存放款、應收帳款、信用卡、投資有價證券、存款設質等),將前述資產及負債相互抵減後,即可進行客戶暴險金額評估及預估損失範圍。例如,以下表一、表二所示:
根據以上表一、二企業客戶(金融機構債務人)及其關係戶之關係,彙整客戶資產負債資訊,將前述資產及負債相互抵減後,即可進行客戶暴險金額評估及預估損失範圍。故如下計算式得出暴險金額為:[(放款45,123千元)-存款(25,002+100=25,102)]=20,021千元。 According to the relationship between corporate customers (financial institution debtors) and their related accounts in Tables 1 and 2 above, aggregate customer asset and liability information, and after deducting the aforementioned assets and liabilities from each other, you can evaluate the amount of customer risk and estimate the scope of loss. Therefore, the following calculation formula yields the risk insurance amount as: [(loan 45,123 thousand yuan)-deposit (25,002+100=25,102)] = 20,021 thousand yuan.
於一實施例中,暴險金額預估資料庫140更包含一儲存裝置146,連接至處理器144。儲存裝置146可以是各種形式的儲存媒體,例如硬磁碟(hard disk drive)、固態硬碟(solid state disk)、軟碟(floppy diskette drive)、磁帶機(magnetic tape machine)等,用以存放上述處理器144執行後的結果。 In one embodiment, the
於一實施例中,風控分析電子裝置110包含一通訊介面112,用以連接至負面傳聞分析伺服器130以及暴險金額預估資料庫140,始能進行資料的傳輸。 In one embodiment, the risk control analysis
於一實施例中,風控分析電子裝置110更包含一處理器114,連接至通訊介面112,用以根據預設的權重計算出風險分數並依門檻分級。例如,風控分析電子裝置110可針對已有負面新聞的企業客戶之負面新聞影響力以及暴險金額預估分別給予評分及權重,而後計算風險值,並依主觀的門檻分級為高、中、低風險客戶。 In one embodiment, the risk control analysis
對分級為高風險的企業客戶,不可由系統自動凍結該客戶之可用額度及暫禁交易。由於本系統資料來源均來自公開資訊,可能有偽造或故意散播不實傳言,試圖影響該公司評價或股價情事,所以資料準確性仍須人工介入確認查證。故系統自動產出警示資訊(如email及簡訊通知)僅傳送給相關權責人員進行確認。若確有其事後,對於該高風險的企業客戶,再進行凍結額度及暫禁交易,俾利金融機構債權確保及企業客戶風險控管作業。本系統可及早採取因應措施並確保金融機構債權,以落實金融機構內部風險資訊揭露原則,加強風險控管預防機制。 For corporate customers classified as high-risk, the system cannot automatically freeze the customer's available quota and temporarily ban transactions. Since the data sources of this system come from public information, there may be forged or deliberately spread false rumors in an attempt to influence the company's evaluation or stock price situation, so the accuracy of the data still requires manual intervention to confirm and verify. Therefore, the system automatically generates warning information (such as email and short message notification) and only sends it to the relevant authorized personnel for confirmation. If it does happen afterwards, for the high-risk corporate client, the quota will be frozen and the transaction temporarily banned, which will benefit the financial institution’s creditor’s rights assurance and corporate client risk control operations. This system can take early response measures and ensure the creditor's rights of financial institutions, so as to implement the principle of disclosure of internal risk information of financial institutions and strengthen the risk control and prevention mechanism.
風控分析電子裝置110更包含一儲存裝置116,連接至處理器114,用以儲存處理器114的執行結果。 The risk control analysis
此外,當風控分析電子裝置110已判斷某企業客戶債務人已具有危害銀行債權的高風險時,會將上述暴險金額預估資料庫140所計算出之暴險金額自動通知該企業客戶債務人之相關權責人員進行確認,並待其確認後進行凍結額度及/或暫禁交易的處理。關於通知的方式,例如風控分析電子裝置110會自動發訊息給相關權責人員之行動電子裝置170,訊息中可以簡要說明該企業客戶之狀況,並附上相關連結之資料,供進一步評估確認。 In addition, when the risk control analysis
綜上所述,本發明之企業客戶智能風控系統為確保金融機構的債權,蒐集各重大社會新聞及經濟事件之公開資訊,並建置智能分析搜尋系統及負面傳聞分析伺服器。利用文字分析及人工智慧等技術,當金融機構往來之企業客戶發生重大負面傳聞時,自動判斷潛在重大事件先期指標,查知債務人 是否危害銀行債權,系統會自動進行暴險金額評估及損失預估作業,產出警示資訊給相關權責人員進行確認後,進行凍結額度及暫禁交易,俾利金融機構債權確保及企金客戶風險控管作業。 In summary, the intelligent risk control system for enterprise customers of the present invention is to ensure the creditor's rights of financial institutions, collect public information on major social news and economic events, and build an intelligent analysis search system and a negative rumors analysis server. Using text analysis and artificial intelligence and other technologies, when major negative rumors occur to corporate customers of financial institutions, it automatically judges the early indicators of potential major events and finds out whether the debtor has harmed the bank’s claims. The system will automatically perform risk assessment and loss estimation After the production of warning information is confirmed by the relevant authorized personnel, the quota will be frozen and the transaction will be temporarily banned to ensure the creditor’s rights of financial institutions and control the risks of corporate financial customers.
雖然本發明已以實施方式揭露如上,然其並非用以限定本發明,任何熟習此技藝者,於不脫離本發明之精神和範圍內,當可作各種之更動與潤飾,因此本發明之保護範圍當視後附之申請專利範圍所界定者為準。 Although the present invention has been disclosed in the above embodiments, it is not intended to limit the present invention. Anyone who is familiar with this technique can make various changes and modifications without departing from the spirit and scope of the present invention. Therefore, the protection of the present invention The scope shall be subject to the definition of the attached patent application scope.
100‧‧‧企業客戶智能風控系統 100‧‧‧Intelligent Risk Control System for Enterprise Customers
110‧‧‧風控分析電子裝置 110‧‧‧Electronic device for risk control analysis
120‧‧‧企業客戶公開新聞資料庫 120‧‧‧The public news database of corporate clients
130‧‧‧負面傳聞分析伺服器 130‧‧‧Negative Rumor Analysis Server
140‧‧‧暴險金額預估資料庫 140‧‧‧Storm Risk Estimated Database
150‧‧‧外部資料源 150‧‧‧External data source
160‧‧‧內部資料源 160‧‧‧Internal data source
170‧‧‧行動電子裝置 170‧‧‧Mobile electronic device
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