TWI656495B - Notification system and notification method for currency exchange - Google Patents

Notification system and notification method for currency exchange Download PDF

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TWI656495B
TWI656495B TW107103727A TW107103727A TWI656495B TW I656495 B TWI656495 B TW I656495B TW 107103727 A TW107103727 A TW 107103727A TW 107103727 A TW107103727 A TW 107103727A TW I656495 B TWI656495 B TW I656495B
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notification
transaction
transaction information
information
exchange
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TW107103727A
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TW201935380A (en
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趙上權
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兆豐國際商業銀行股份有限公司
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Abstract

本揭露提供了一種換匯通知系統以及換匯通知方法。換匯通知系統具有通訊單元、儲存單元以及處理單元。通訊單元接收交易資訊。儲存單元儲存多筆歷史交易資訊。當通訊單元接收交易資訊時,處理單元將交易資訊儲存為儲存單元中的歷史交易資訊其中之一。處理單元還依據歷史交易資訊中至少一筆的交易性質,自動產生關聯於交易日期或交易匯價的通知規則。處理單元還判斷當前日期或當前匯價是否符合通知規則,若當前日期或當前匯價符合通知規則,指示通訊單元依據交易資訊的客戶資訊發送提醒通知。The disclosure provides a exchange notification system and a exchange notification method. The exchange notification system has a communication unit, a storage unit, and a processing unit. The communication unit receives the transaction information. The storage unit stores a plurality of historical transaction information. When the communication unit receives the transaction information, the processing unit stores the transaction information as one of the historical transaction information in the storage unit. The processing unit also automatically generates a notification rule associated with the transaction date or the transaction exchange rate based on at least one transaction property in the historical transaction information. The processing unit further determines whether the current date or the current exchange rate meets the notification rule. If the current date or the current exchange rate meets the notification rule, the communication unit is instructed to send a reminder notification according to the customer information of the transaction information.

Description

換匯通知系統及換匯通知方法Exchange notification system and exchange notification method

本揭露是有關於一種金融資訊處理技術,且特別是有關於一種換匯通知系統及換匯通知方法。The disclosure relates to a financial information processing technology, and in particular to a foreign exchange notification system and a foreign exchange notification method.

隨著交通的發達以及資訊傳播的普及,國際間舉凡貿易、交通、旅遊等互動,皆已成為生活日常。在此其中,金流的往來成為不可或缺的一部分。於此同時,如何協助客戶進行換匯的管理成為本領域技術人員所面對的議題。With the development of transportation and the spread of information dissemination, international interactions such as trade, transportation, and tourism have become daily life. Among them, the flow of gold flow is an indispensable part. At the same time, how to assist customers in the management of exchanges has become an issue faced by those skilled in the art.

本揭露提供一種換匯通知系統及換匯通知方法,以藉由客戶的歷史交易資訊提供提醒通知,藉此以提供客戶關於外匯的管理提示。The disclosure provides a foreign exchange notification system and a foreign exchange notification method for providing a reminder notification by the customer's historical transaction information, thereby providing a management prompt for the foreign exchange.

本揭露的換匯通知系統具有通訊單元、儲存單元以及處理單元。通訊單元接收交易資訊。儲存單元儲存多筆歷史交易資訊。每一歷史交易資訊包括客戶資訊、交易性質、交易日期以及交易匯價。處理單元連接於通訊單元及儲存單元,當通訊單元接收交易資訊時,處理單元將交易資訊儲存為儲存單元中的歷史交易資訊其中之一。處理單元還依據歷史交易資訊中至少一筆的交易性質,自動產生關聯於該交易日期或該交易匯價的通知規則。其中處理單元還判斷當前日期或當前匯價是否符合通知規則,若當前日期或當前匯價符合通知規則,指示通訊單元依據交易資訊的客戶資訊發送提醒通知。The exchange notification system of the present disclosure has a communication unit, a storage unit, and a processing unit. The communication unit receives the transaction information. The storage unit stores a plurality of historical transaction information. Each historical transaction information includes customer information, transaction nature, transaction date, and transaction rate. The processing unit is connected to the communication unit and the storage unit. When the communication unit receives the transaction information, the processing unit stores the transaction information as one of the historical transaction information in the storage unit. The processing unit also automatically generates a notification rule associated with the transaction date or the transaction exchange rate based on at least one transaction property in the historical transaction information. The processing unit further determines whether the current date or the current exchange rate meets the notification rule. If the current date or the current exchange rate meets the notification rule, the communication unit is instructed to send a reminder notification according to the customer information of the transaction information.

本揭露的換匯通知方法具有步驟:接收交易資訊;儲存交易資訊為歷史交易資訊,其中歷史交易資訊包括交易資訊的客戶資訊、交易性質、交易日期以及交易匯價;依據歷史交易資訊中的交易性質,自動產生關聯於交易日期或交易匯價的通知規則;以及判斷當前日期或當前匯價是否符合該通知規則,若當前日期或當前匯價符合通知規則,依據交易資訊的客戶資訊發送提醒通知。The exchange notification method of the present disclosure has the steps of: receiving transaction information; storing the transaction information as historical transaction information, wherein the historical transaction information includes customer information of the transaction information, transaction nature, transaction date, and transaction exchange rate; according to the nature of the transaction in the historical transaction information , automatically generate a notification rule associated with the transaction date or the transaction exchange rate; and determine whether the current date or the current exchange rate meets the notification rule, and if the current date or the current exchange rate meets the notification rule, the reminder notification is sent according to the customer information of the transaction information.

基於上述,本揭露提供了一種換匯通知系統與換匯通知方法。換匯通知系統與換匯通知方法在判斷符合通知規則時,發出提醒通知給客戶。藉此,換匯通知系統與換匯通知方法提供了管理提示給客戶,以協助客戶進行匯率的管理。Based on the above, the present disclosure provides a exchange notification system and a exchange notification method. The exchange notice notification system and the exchange notice notification method issue a reminder notification to the customer when judging that the notification rule is met. In this way, the exchange notification system and the exchange notification method provide management tips to the customer to assist the customer in managing the exchange rate.

為讓本發明的上述特徵和優點能更明顯易懂,下文特舉實施例,並配合所附圖式作詳細說明如下。The above described features and advantages of the invention will be apparent from the following description.

本揭露所提供的換匯通知系統用以發出提醒通知,以提示使用者進行換匯。在本揭露的一實施例中,此換匯通知系統可以與交易系統整併為具備換匯通知的交易系統。在本揭露的其他實施例中,交易系統與換匯通知系統可以為兩個不同的系統,當交易完成後,交易系統將交易資訊傳送至換匯通知系統進行儲存與管理。或者是,換匯通知系統可以獨立運行,並透過接收櫃檯人員手動鍵入的交易資訊,以對交易資訊進行保存與管理。本揭露並不限制換匯通知系統的獨立性。The exchange notification notification system provided by the disclosure is used to issue a reminder notification to prompt the user to exchange money. In an embodiment of the disclosure, the exchange notification system can be integrated with the transaction system into a transaction system having exchange notifications. In other embodiments of the present disclosure, the transaction system and the exchange notification system may be two different systems. When the transaction is completed, the transaction system transmits the transaction information to the exchange notification system for storage and management. Alternatively, the exchange notification system can operate independently and save and manage the transaction information by receiving transaction information manually entered by the counter staff. This disclosure does not limit the independence of the exchange notification system.

圖1繪示本揭露一實施例的換匯通知系統的架構圖。請參考圖1,本揭露所提供的換匯通知系統100具有通訊單元110、儲存單元120以及處理單元130。通訊單元110用以傳送及接收使用者的交易資訊。舉例來說,在本揭露一實施例中,通訊單元110是以通訊晶片進行實作,通訊晶片可為支援全球行動通信(Global System for Mobile communication, GSM)、個人手持式電話系統(Personal Handy-phone System, PHS)、碼多重擷取(Code Division Multiple Access, CDMA)系統、寬頻碼分多址(Wideband Code Division Multiple Access, WCDMA)系統、長期演進(Long Term Evolution, LTE)系統、全球互通微波存取(Worldwide interoperability for Microwave Access, WiMAX)系統、無線保真(Wireless Fidelity, Wi-Fi)系統或藍牙的信號傳輸的元件。FIG. 1 is a block diagram of a change notification system according to an embodiment of the present disclosure. Referring to FIG. 1 , the exchange notification system 100 provided by the present disclosure has a communication unit 110 , a storage unit 120 , and a processing unit 130 . The communication unit 110 is configured to transmit and receive transaction information of the user. For example, in an embodiment of the disclosure, the communication unit 110 is implemented by using a communication chip, which can support Global System for Mobile communication (GSM), personal hand-held telephone system (Personal Handy- Phone System, PHS), Code Division Multiple Access (CDMA) system, Wideband Code Division Multiple Access (WCDMA) system, Long Term Evolution (LTE) system, global interoperable microwave A component of a Worldwide Interoperability for Microwave Access (WiMAX) system, a Wireless Fidelity (Wi-Fi) system, or a Bluetooth signal transmission.

儲存單元120是用以儲存運行換匯通知系統100時所需的軟體、資料及各類程式碼。儲存單元120可以是任何型態的固定或可移動隨機存取記憶體(Random Access Memory,RAM)、唯讀記憶體(Read-Only Memory,ROM)、快閃記憶體(flash memory)、硬碟(Hard Disk Drive,HDD)、固態硬碟(Solid State Drive,SSD)或類似元件或上述元件的組合。The storage unit 120 is configured to store software, data, and various types of code required to run the exchange notification system 100. The storage unit 120 can be any type of fixed or removable random access memory (RAM), read-only memory (ROM), flash memory, hard disk. (Hard Disk Drive, HDD), Solid State Drive (SSD) or the like or a combination of the above.

處理單元130連接於通訊單元110及儲存單元120。處理單元130可以是中央處理單元(Central Processing Unit,CPU),或是其他可程式化之一般用途或特殊用途的微處理器(Microprocessor)、數位信號處理器(Digital Signal Processor,DSP)、可程式化控制器、特殊應用積體電路(Application Specific Integrated Circuit,ASIC)或其他類似元件或上述元件的組合,本揭露不限於此。The processing unit 130 is connected to the communication unit 110 and the storage unit 120. The processing unit 130 can be a central processing unit (CPU), or other programmable general purpose or special purpose microprocessor (Microprocessor), digital signal processor (DSP), programmable The controller, the Application Specific Integrated Circuit (ASIC) or the like or a combination of the above elements, the disclosure is not limited thereto.

為了協助客戶進行換匯的管理,處理單元130會把通訊單元110所接收的交易資訊記錄在儲存單元120中,以形成多筆歷史交易資訊,並藉由歷史交易資訊產生通知規則,進而發送提醒通知。In order to assist the client in managing the exchange, the processing unit 130 records the transaction information received by the communication unit 110 in the storage unit 120 to form a plurality of historical transaction information, and generates a notification rule by using the historical transaction information, thereby sending a reminder. Notice.

具體來說,交易資訊至少具有客戶資訊、交易性質、交易日期以及交易匯價。客戶資訊例如為客戶的身分證字號、銀行帳號等,以對應到客戶的個人身分。除此之外,為了發送通知,在本揭露中,客戶資訊更具有聯絡資訊,例如客戶的手機號碼、電子郵件信箱或者是綁定的行動裝置代號(例如,綁定在應用程式中的行動裝置代號,Device ID),然不限於此。Specifically, the transaction information has at least customer information, transaction nature, transaction date, and transaction rate. The customer information is, for example, the customer's identity card number, bank account number, etc., to correspond to the customer's personal identity. In addition, in order to send a notification, in the disclosure, the customer information has more contact information, such as the customer's mobile phone number, email address or a bound mobile device code (for example, a mobile device bound in the application) Code, Device ID), is not limited to this.

交易性質記錄了此筆交易的目的。換匯通知系統100可以依據交易性質的規律性進而產生通知規則。具體來說,交易性質的類別例如有:結構外匯僅作為外存不再匯出、人身保險支出、財產保險支出、人身保險理賠支出、財產保險理賠支出、商務支出、觀光支出、探親支出、留學支出、信用卡支出、文化及休閒支出、貿易用金及代理費支出、使用智慧財產權支出、電腦與資訊支出、專業技術事務支出、視聽支出、對外股本投資、對外貸款支出、存放國外銀行、贍家匯款支出、移民支出、出口貨款退回、樣品費支出、出口貨款退回…等。The nature of the transaction records the purpose of the transaction. The exchange notification system 100 can generate a notification rule based on the regularity of the nature of the transaction. Specifically, the types of transactions are as follows: structured foreign exchange is only used as external deposits, repatriation, personal insurance expenses, property insurance expenses, personal insurance claims, property insurance claims, business expenses, tourism expenses, family visit expenses, and study abroad. Expenditure, credit card expenditure, cultural and leisure expenditure, trade and agency expenses, use of intellectual property expenditure, computer and information expenditure, professional and technical affairs expenditure, audiovisual expenditure, external equity investment, foreign loan expenditure, deposit of foreign banks, Remittance expenses, immigration expenses, return of export goods, sample expenses, return of export goods, etc.

這些交易性質多半伴隨著規律性,特別是交易性質多具備時間規律性以及匯率規律性。交易性質具備時間規律性的例子,例如交易性質為:人身保險支出、財產保險支出、人身保險理賠支出、財產保險理賠支出、商務支出、觀光支出、探親支出、留學支出等,但不以此為限。The nature of these transactions is mostly accompanied by regularity, especially the nature of transactions has the regularity of time and the regularity of exchange rates. Examples of the nature of transactions are time-regular, such as the nature of transactions: life insurance expenses, property insurance expenses, life insurance claims expenses, property insurance claims expenses, business expenses, tourism expenses, family visit expenses, study abroad expenses, etc., but not limit.

舉例來說,當交易性質為人身保險或財產保險支出,由於一般的保險交易多以月繳、季繳或者年繳這樣的方式定期付款,因此交易金額會在每年特定的時間發生。又或者是,交易性質為觀光支出、探親支出等,交易可能發生的時間點例如為寒暑假、每年的大型節日(如:春節、聖誕節、跨年等)。若交易性質為留學支出,則此類型的交易可能發生在每年的九、十月。For example, when the nature of the transaction is life insurance or property insurance, since the general insurance transaction is paid periodically in the form of monthly payment, quarterly payment or annual payment, the transaction amount will occur at a specific time each year. Or, the nature of the transaction is tourism expenditure, family visit expenses, etc. The time points at which the transaction may occur are, for example, winter and summer vacations, and annual large-scale festivals (such as: Chinese New Year, Christmas, New Year, etc.). If the nature of the transaction is the cost of studying abroad, this type of transaction may occur in September and October of each year.

交易性質具備匯率規律性的例子,例如文化及休閒支出、貿易用金及代理費支出、使用智慧財產權支出、電腦與資訊支出、專業技術事務支出、視聽支出、對外股本投資、對外貸款支出、存放國外銀行、出口貨款退回、樣品費支出、出口貨款退回,但不以此為限。以交易性質為商務支出為例,在成本控管的原則下,客戶一般會在匯率為低點的時候大量的買入外匯。由於交易的類型眾多,於此即不一一贅述。如何依據交易性質進而產生通知規則方法將在後方介紹。Examples of the nature of transactions with exchange rate regularity, such as cultural and leisure expenditures, trade and agency fees, use of intellectual property expenditures, computer and information expenditures, professional and technical affairs expenditures, audiovisual expenditures, external equity investments, external loan expenditures, storage Foreign banks, export refunds, sample fees, and export payments are returned, but not limited to this. Taking the nature of transactions as an example of business expenditure, under the principle of cost control, customers generally buy foreign exchange in large quantities when the exchange rate is low. Due to the large number of types of transactions, this is not repeated here. How to generate notification rules based on the nature of the transaction will be introduced later.

交易日期與交易匯價即為發生交易的日期以及客戶在匯率多少價格的時候購入或賣出外幣。藉由記錄交易日期與交易匯價,以獲取使用者的交易習性。在本揭露的其他實施例中,交易資訊同時記錄了交易的總金額、收款人資訊等。交易資訊的實際內容會依據實際的設計、實作而有所調整,於此不加以限制。The transaction date and the exchange rate are the date on which the transaction occurred and the customer's purchase or sale of foreign currency at the exchange rate. The transaction habits of the user are obtained by recording the transaction date and the transaction exchange rate. In other embodiments of the present disclosure, the transaction information simultaneously records the total amount of the transaction, the payee information, and the like. The actual content of the transaction information will be adjusted according to the actual design and implementation, and there is no restriction on this.

為了便於理解,以下將以圖1搭配圖2說明本揭露一實施例的換匯通知方法。請同時參照圖1及圖2,圖2繪示本揭露一實施例的換匯通知方法的流程圖。For ease of understanding, the exchange notification method of an embodiment of the present disclosure will be described below with reference to FIG. Please refer to FIG. 1 and FIG. 2 simultaneously. FIG. 2 is a flowchart of a method for notification of exchange change according to an embodiment of the present disclosure.

在本揭露的實施例中,換匯通知系統100通過通訊單元110接收交易資訊。並當通訊單元110接收交易資訊後,會將此交易資訊傳送至處理單元130進行處理。In the embodiment of the present disclosure, the exchange notification system 100 receives transaction information through the communication unit 110. And when the communication unit 110 receives the transaction information, the transaction information is transmitted to the processing unit 130 for processing.

在步驟S210,當處理單元130接收到交易資訊時,處理單元130會將儲存客戶的交易資訊儲存於儲存單元120中,以形成歷史交易資訊。須說明的是,如同前述,本揭露並不限制換匯通知系統100的獨立性,因此交易資訊的來源會依據系統設計而有所改變。舉例來說,當換匯通知系統100為獨立存在的系統時,換匯通知系統100可以通過實體的輸入元件(例如:滑鼠、鍵盤)或者與換匯通知系統100串接的個人電腦相連,藉此接收使用者所輸入的交易資訊。在其他實施例中,換匯通知系統100會與交易系統串接,並接收交易系統所傳送的交易資訊,本揭露並不限於此。In step S210, when the processing unit 130 receives the transaction information, the processing unit 130 stores the transaction information of the storage client in the storage unit 120 to form historical transaction information. It should be noted that, as mentioned above, the disclosure does not limit the independence of the exchange notification system 100, so the source of the transaction information may vary depending on the system design. For example, when the exchange notification system 100 is an independently existing system, the exchange notification system 100 can be connected through a physical input component (eg, a mouse, a keyboard) or a personal computer serially connected to the exchange notification system 100. Thereby receiving the transaction information input by the user. In other embodiments, the exchange notification system 100 will be in tandem with the transaction system and receive transaction information transmitted by the transaction system. The disclosure is not limited thereto.

在步驟S220,處理單元130依據歷史交易資訊中的交易性質產生關聯於交易日期或交易匯價的通知規則。於處理單元130產生通知規則後,會將通知規則儲存至儲存單元120中。具體來說,如同前述,交易性質多半伴隨著規律性,而這些規律性多半跟匯價或時間有關。基此,在處理單元130所產生的通知規則中,會與交易日期或交易匯價相關連。處理單元130具體產生通知規則的細節將於稍後再敘。At step S220, the processing unit 130 generates a notification rule associated with the transaction date or the transaction exchange rate based on the nature of the transaction in the historical transaction information. After the processing unit 130 generates the notification rule, the notification rule is stored in the storage unit 120. Specifically, as mentioned above, the nature of the transaction is mostly accompanied by regularity, and these regularities are mostly related to the exchange rate or time. Based on this, in the notification rule generated by the processing unit 130, it is related to the transaction date or the transaction exchange rate. Details of the processing unit 130 specifically generating the notification rule will be described later.

在步驟S230,處理單元130會判斷當前日期或當前匯價是否符合通知規則。具體來說,當前日期、當前匯價為處理單元130執行步驟S230當下的日期以及匯價。處理單元130會讀取客戶的通知規則,並據此判斷當前日期或當前匯價是否符合通知規則。需說明的是,為了降低處理單元130的工作量,處理單元130可以在產生通知規則後,讀取儲存單元120中的通知規則。若儲存單元120中的通知規則不包括處理單元130產生的通知規則,處理單元130將此通知規則儲存至儲存單元120中。然一旦客戶的通知規則已經存在於儲存單元120中,處理單元130可以將儲存單元120已儲存的通知規則關聯至此客戶。並當處理單元130判斷當前日期或當前匯價符合此通知規則,處理單元130可以同時將提醒通知發送給所有關聯於此通知規則的客戶,藉此以降低處理單元130執行判斷時的負荷量,並減少儲存單元120的資料儲存量。In step S230, the processing unit 130 determines whether the current date or the current exchange rate meets the notification rule. Specifically, the current date and the current exchange rate are the date when the processing unit 130 performs the step S230 and the exchange rate. The processing unit 130 reads the notification rule of the customer, and determines whether the current date or the current exchange rate complies with the notification rule. It should be noted that, in order to reduce the workload of the processing unit 130, the processing unit 130 may read the notification rule in the storage unit 120 after generating the notification rule. If the notification rule in the storage unit 120 does not include the notification rule generated by the processing unit 130, the processing unit 130 stores the notification rule in the storage unit 120. However, once the customer's notification rule already exists in the storage unit 120, the processing unit 130 may associate the notification rule that the storage unit 120 has stored to the client. And when the processing unit 130 determines that the current date or the current exchange rate meets the notification rule, the processing unit 130 can simultaneously send the reminder notification to all the clients associated with the notification rule, thereby reducing the load amount when the processing unit 130 performs the determination, and The data storage amount of the storage unit 120 is reduced.

若當前日期或當前匯價符合通知規則,則在步驟S240,處理單元130即會依據客戶資訊發送提醒通知。於此,處理單元130是依據客戶資訊的連絡資訊發送提醒通知。舉例來說,當連絡資訊為客戶的手機號碼時,換匯通知系統100會發送簡訊至客戶的手機號碼。當連絡資訊為客戶的電子郵件信箱時,換匯通知系統100會發送電子郵件至客戶的電子郵件信箱。當連絡資訊為客戶綁定的行動裝置代號時,換匯通知系統100會推播訊息至客戶的行動裝置。在本揭露的一實施例中,當連絡資訊同時具備多種不同的聯絡方式時,換匯通知系統100可以通過預設的順序,例如:以行動裝置代碼及電子郵件信箱為主要的資訊傳播方式,手機號碼為輔,藉此以節省通知成本。If the current date or the current exchange rate meets the notification rule, the processing unit 130 sends a reminder notification according to the customer information in step S240. Here, the processing unit 130 sends a reminder notification according to the contact information of the customer information. For example, when the contact information is the customer's mobile number, the exchange notification system 100 sends a short message to the customer's mobile number. When the contact information is the customer's email address, the exchange notification system 100 sends an email to the customer's email address. When the contact information is a mobile device code bound by the client, the exchange notification system 100 pushes the message to the client's mobile device. In an embodiment of the present disclosure, when the contact information has a plurality of different contact modes, the exchange notification system 100 can adopt a preset sequence, for example, using a mobile device code and an email address as the main information transmission manner. The mobile phone number is supplemented to save notice costs.

以下將通過不同交易性質的實施例來說明處理單元130產生通知規則的方法。惟需說明的是,由於交易性質的種類繁多,因此以下僅以部分實施例進行說明,本揭露的範圍並不以實施例為限。此外,由於通知規則的內容會依據實際情形有所調整,因此下述的通知規則也僅為示意。在不違背本揭露的精神下,任何的修改皆是被允許的。The method by which processing unit 130 generates a notification rule will be described below by embodiments of different transactional nature. It should be noted that, due to the variety of nature of the transaction, the following is only a part of the embodiments, and the scope of the disclosure is not limited by the embodiments. In addition, since the content of the notification rule will be adjusted according to the actual situation, the following notification rules are only for the purpose of illustration. Any modification is permitted without departing from the spirit of this disclosure.

首先,於此先介紹當交易性質具備時間規律性的範例。當交易性質具備時間規律性時,通知規則例如為若當前日期為年度假日時,依據交易資訊的客戶資訊發送提醒通知,或者當當前日期相應於該交易日期時,依據該些交易資訊的客戶資訊發送該提醒通知。First of all, here is an example of when the nature of the transaction has time regularity. When the nature of the transaction has time regularity, the notification rule is, for example, if the current date is an annual holiday, the reminder notification is sent according to the customer information of the transaction information, or when the current date corresponds to the transaction date, the customer information according to the transaction information Send this reminder notification.

舉例來說,當交易性質為人身保險或財產保險支出時,此筆交易可能會在固定時間重複發生。因此,步驟S220中,處理單元130產生的通知規則例如為:在每年相同於交易日期(依據每年的月份與日作為判斷日期相同的基準)的前一個月通知客戶。舉例來說,若交易日期為2018年1月24日,則預設規則則為每年12月24日發送提醒通知。藉此,往後在每年的12月24日時,處理單元130會判斷當前日期符合預設規則,因而發送提醒通知給客戶。藉此,以讓客戶提早知悉換匯時間快到了,並可在這一個月中持續關注匯率的改變。For example, when the nature of the transaction is life insurance or property insurance, the transaction may recur at a fixed time. Therefore, in step S220, the notification rule generated by the processing unit 130 is, for example, that the customer is notified in the previous month that is the same as the transaction date (the same reference as the annual month and day as the judgment date). For example, if the transaction date is January 24, 2018, the default rule is to send a reminder notice on December 24 of each year. Thereby, at the time of December 24 of each year, the processing unit 130 determines that the current date conforms to the preset rule, and thus sends a reminder notification to the client. In this way, customers can be informed that the exchange time is coming soon, and they can continue to pay attention to the exchange rate changes during this month.

此外,處理單元130可以進一步將同一客戶的通知規則整合在一起,例如,分析交易類型為同一種類型的交易,並據此產生通知規則。舉例來說,處理單元130可以進一步分析對應同一客戶且交易性質為人身保險或財產支出的歷史交易資訊,並找出客戶是每一季都會進行該種類型的交易,因此將通知規則整合併調整為在對應交易日期(依據每年的月份與日作為判斷日期相同的基準)的每一季的前一個月通知客戶。承上述例子,預設規則可以調整為在每年的3月24日、6月24日、9月24日以及12月24日發送提醒通知。In addition, the processing unit 130 may further integrate the notification rules of the same customer, for example, analyze the transaction type as the same type of transaction, and generate a notification rule accordingly. For example, the processing unit 130 may further analyze historical transaction information corresponding to the same customer and whose transaction nature is life insurance or property expenditure, and find out that the customer conducts the type of transaction every season, so the notification rule is integrated and adjusted to The customer is notified one month before each season corresponding to the transaction date (based on the same month and day as the judgment date). Based on the above examples, the preset rules can be adjusted to send reminders on March 24th, June 24th, September 24th, and December 24th each year.

在另外一個例子中,當交易性質為觀光支出或探親支出,此類型的交易可能會依據特定的時間點重覆發生,例如,在每年的大型節日或每年的固定日期。因此,步驟S220中,處理單元130產生的通知規則例如:當前日期為各類型大型節日前一個月發送提醒通知給客戶。而在步驟S230中,處理單元130若判斷當前日期為,例如11月25日,聖誕節前夕,則處理單元130判斷當前匯率符合預設規則,因而指示通訊單元發送提醒通知給客戶。In another example, when the nature of the transaction is a tourism expenditure or a family visit, this type of transaction may occur repeatedly at a particular point in time, for example, on a large holiday each year or a fixed date each year. Therefore, in step S220, the notification rule generated by the processing unit 130 is, for example, that the current date is a reminder notification to the client one month before each type of large holiday. In step S230, if the processing unit 130 determines that the current date is, for example, November 25, Christmas Eve, the processing unit 130 determines that the current exchange rate conforms to the preset rule, and thus instructs the communication unit to send a reminder notification to the client.

而在此實施例中,處理單元130若欲整併客戶的通知規則時,可以針對同一客戶的歷史交易資訊中所有的的觀光支出或探親支出進行分析,例如,當處理單元130發現客戶僅在聖誕節及端午節期間前產生此種類型的交易,則處理單元130可以進一步調整,僅在聖誕節及端午節前一個月發送提醒通知給客戶。In this embodiment, if the processing unit 130 wants to reconcile the notification rules of the customer, the processing unit 130 may analyze all the tourism expenditures or the relatives' expenditures in the historical transaction information of the same customer, for example, when the processing unit 130 finds that the customer is only in the If this type of transaction is generated before Christmas and during the Dragon Boat Festival, the processing unit 130 may further adjust to send a reminder notification to the customer only one month before Christmas and the Dragon Boat Festival.

當交易性質具備匯率規律性的範例介紹如下。當交易性質具備匯率規律性時,通知規則例如為,若處理單元判斷當前匯率的價格為預設期間內最低/最高的,指示通訊單元發送提醒通知給客戶,或者是,若處理單元判斷當前匯率的價格低於/高於交易匯價,指示通訊單元發送提醒通知給客戶。An example of the nature of the transaction with exchange rate regularity is as follows. When the nature of the transaction has the regularity of the exchange rate, the notification rule is, for example, if the processing unit determines that the current exchange rate is the lowest/highest in the preset period, instructing the communication unit to send a reminder notification to the customer, or if the processing unit determines the current exchange rate The price is lower/higher than the transaction exchange rate, instructing the communication unit to send a reminder notification to the customer.

當交易性質為商務支出,此筆交易可能會頻繁的發生,又或者是在匯率為低點時,大筆買入外幣。因此步驟S220中,處理單元130產生的通知規則例如為:若當前匯率的賣匯價格為30日內最低的,或者在當前匯率低於交易匯率時,指示通訊單元發送提醒通知給客戶。在本案例中,預設期間為30日,然而本揭露並不以此為限,預設期間的長短可以視實際需求進行調整。而在步驟S230中,處理單元130若判斷當前匯率是往前推30日內中,價格最低的匯率,或者是當前匯率低於歷史交易資訊中的交易匯率,則處理單元130判斷當前匯率符合預設規則,因而指示通訊單元發送提醒通知給客戶。When the nature of the transaction is business expenditure, the transaction may occur frequently, or when the exchange rate is low, the foreign currency is bought in large quantities. Therefore, in step S220, the notification rule generated by the processing unit 130 is, for example, if the current exchange rate of the exchange rate is the lowest within 30 days, or when the current exchange rate is lower than the transaction rate, the communication unit is instructed to send a reminder notification to the client. In this case, the preset period is 30 days. However, this disclosure is not limited to this. The length of the preset period can be adjusted according to actual needs. In step S230, if the processing unit 130 determines that the current exchange rate is within 30 days of pushing forward, the lowest exchange rate, or the current exchange rate is lower than the transaction exchange rate in the historical transaction information, the processing unit 130 determines that the current exchange rate meets the preset. The rule, thus instructing the communication unit to send a reminder notification to the customer.

而在此實施例中,處理單元130若欲整併客戶的通知規則時,可以分析對應同一客戶的歷史交易資訊中所有的交易匯價,例如對交易匯價進行回歸分析,以找到客戶對於交易匯價的走勢與標準,藉此調整通知規則。In this embodiment, if the processing unit 130 wants to reconcile the notification rules of the customer, it may analyze all the transaction exchange rates in the historical transaction information corresponding to the same customer, for example, perform regression analysis on the transaction exchange rate to find the customer's transaction price. Trends and standards to adjust the notification rules.

在本揭露的其他實施例中,處理單元130更可以彈性的套用機器學習演算法,例如通過支援向量機器、決策樹系、類神經網路等方式針對使用者長期的交易資訊(包括交易金額、交易日期)進行分析,以獲取使用者換匯的習慣,並基於使用者換匯的習慣產生相應的通知規則。舉例來說,處理單元130可以透過機器學習演算法的方式,發現使用者會在每兩年的3月24日及6月24日進行較大筆款項的金額的交易,藉此,處理單元130可以依據機器學習演算法所獲得的資訊調整通知規則。In other embodiments of the present disclosure, the processing unit 130 can more flexibly apply a machine learning algorithm, for example, by supporting a vector machine, a decision tree, a neural network, etc., for long-term transaction information (including the transaction amount, The transaction date is analyzed to obtain the habit of the user to exchange foreign exchange, and the corresponding notification rule is generated based on the habit of the user to exchange money. For example, the processing unit 130 can discover, by means of a machine learning algorithm, that the user will conduct a transaction of a large amount of money every two years on March 24 and June 24, whereby the processing unit 130 The notification rules can be adjusted based on the information obtained by the machine learning algorithm.

或者是,雖然客戶時常進行交易的交易性質為旅遊支出,然經過處理單元130的分析,發現客戶主要換匯的習慣還是傾向於在匯率低點的時候就進行換匯。此時,處理單元130可以進一步依據交易匯價產生相應的通知規則。Or, although the nature of the transaction that the customer often conducts transactions is tourism expenditure, after the analysis by the processing unit 130, it is found that the customer's main habit of exchange of money still tends to exchange money when the exchange rate is low. At this time, the processing unit 130 may further generate a corresponding notification rule according to the transaction exchange rate.

此外,處理單元130也可以透過機器學習演算法分析同一客戶且交易類型為貨款支出以及貨款收入的相關款項,以協助客戶分析公司營運的淡旺季。例如,處理單元130經由分析後,發現每年九至十二月的貨款支出特別多,因而將通知規則調整為於每年八月時發送提醒通知給客戶。In addition, the processing unit 130 can also analyze the same customer through the machine learning algorithm and the transaction type is the payment of the payment for the goods and the payment of the payment, so as to assist the customer in analyzing the low season of the company's operation. For example, after analyzing, the processing unit 130 finds that the payment for the goods from September to December is particularly large, and thus adjusts the notification rule to send a reminder notification to the customer every August.

又或者是,處理單元130更可以套用機器學習演算法與大數據的方式進行分析,以判斷通常在什麼情形下,整個大環境可能有換匯的需求,並提前通知客戶。舉例來說,通過大數據的分析,處理單元130可以獲知在每次總統大選結束後,會有大批的換匯需求。因而處理單元130產生的通知規則例如為在總統大選前一個月發送提醒通知給所有的客戶。Alternatively, the processing unit 130 may further analyze the manner in which the machine learning algorithm and the big data are applied to determine the situation under which the entire environment may have a foreign exchange requirement and notify the customer in advance. For example, by analyzing the big data, the processing unit 130 can know that there will be a large amount of exchange demand after each presidential election. Thus, the notification rule generated by the processing unit 130 is, for example, to send a reminder notification to all customers one month before the presidential election.

除此之外,在本揭露其他的實施例中,通知規則也可以是同時與交易日期及交易匯價相關的規則。舉例來說,若交易類型為貨款支出,處理單元130判斷此客戶具備貨款支出的需求,且經分析發現在每年九至十二月的貨款支出特別多。由於貨款需求的換匯金額較大,因此,處理單元130可以設定通知規則為當當前匯價為30日內的最低匯價,且當前日期在每年七至十二月時,發送提醒通知給客戶。In addition, in other embodiments of the disclosure, the notification rule may also be a rule related to both the transaction date and the transaction exchange rate. For example, if the transaction type is the payment for the payment, the processing unit 130 determines that the customer has the demand for the payment of the payment, and the analysis finds that the payment for the payment is particularly large from nine to December each year. Since the exchange amount of the payment requirement is large, the processing unit 130 can set the notification rule to send the reminder notification to the customer when the current exchange rate is the lowest exchange rate within 30 days, and the current date is from seven to December each year.

值得一提的是,在本揭露的外匯通知系統100中,亦可以將客戶於海外刷卡或海外提款的紀錄納入交易資訊當中。在實際的情形中,對於某些特定支出或者考量刷卡優惠等情形下,客戶會傾向使用刷卡的方式進行付款。因此,透過串連刷卡系統,並將客戶於海外刷卡或海外提款的紀錄納入交易資訊的方式,可以更完整的協助使用者進行外匯管理。It is worth mentioning that in the disclosed foreign exchange notification system 100, the customer's overseas credit card or overseas withdrawal record can also be included in the transaction information. In the actual situation, for certain specific expenses or consideration of card discounts, customers will tend to use the card to make payments. Therefore, through the in-line card swipe system and the inclusion of customers' overseas credit card or overseas withdrawal records into the transaction information, users can be more fully assisted in foreign exchange management.

綜上所述,本揭露提供了一種換匯通知系統與換匯通知方法。透過客戶歷史交易資訊,換匯通知系統可以透過交易性質自動產生相應的通知規則。並當符合通知規則時,發出提醒通知給客戶。藉此,換匯通知系統與換匯通知方法提供了管理提示給客戶,以協助客戶進行匯率的管理,從而優化客戶的使用體驗,進而加強客戶的黏著度。In summary, the disclosure provides a exchange notification system and a exchange notification method. Through the customer historical transaction information, the exchange notification system can automatically generate corresponding notification rules through the nature of the transaction. And when the notification rules are met, a reminder notification is sent to the customer. In this way, the exchange notification system and the exchange notification method provide management tips to the customer to assist the customer in managing the exchange rate, thereby optimizing the customer experience and thereby enhancing the customer's adhesion.

110‧‧‧通訊單元110‧‧‧Communication unit

120‧‧‧儲存單元120‧‧‧ storage unit

130‧‧‧處理單元130‧‧‧Processing unit

S210~S240‧‧‧換匯通知方法的步驟Steps for the S210~S240‧‧‧ exchange notification method

圖1繪示本揭露一實施例的換匯通知系統的架構圖。 圖2繪示本揭露一實施例的換匯通知方法的流程圖。FIG. 1 is a block diagram of a change notification system according to an embodiment of the present disclosure. 2 is a flow chart of a method for changing a notification of an exchange according to an embodiment of the present disclosure.

Claims (10)

一種換匯通知系統,包括:通訊單元,接收交易資訊;儲存單元,儲存多筆歷史交易資訊,其中每一該些歷史交易資訊包括客戶資訊、交易性質、交易日期以及交易匯價;以及處理單元,連接於該通訊單元及該儲存單元,當該通訊單元接收該交易資訊時,該處理單元將該些交易資訊儲存為該儲存單元中的該些歷史交易資訊其中之一,其中該處理單元還依據該些歷史交易資訊中至少一筆的該交易性質,自動產生關聯於該交易日期或該交易匯價的通知規則,其中該處理單元還判斷當前日期或當前匯價是否符合該通知規則,若該當前日期或該當前匯價符合該通知規則,指示該通訊單元依據該些交易資訊的該客戶資訊發送提醒通知。 A exchange notification notification system includes: a communication unit that receives transaction information; a storage unit that stores a plurality of historical transaction information, wherein each of the historical transaction information includes customer information, transaction nature, transaction date, and transaction exchange rate; and a processing unit. Connecting to the communication unit and the storage unit, when the communication unit receives the transaction information, the processing unit stores the transaction information as one of the historical transaction information in the storage unit, wherein the processing unit is further configured The nature of the transaction in at least one of the historical transaction information automatically generates a notification rule associated with the transaction date or the exchange rate of the transaction, wherein the processing unit further determines whether the current date or the current exchange rate meets the notification rule, if the current date or The current exchange rate complies with the notification rule, and instructs the communication unit to send a reminder notification according to the customer information of the transaction information. 如申請專利範圍第1項所述的換匯通知系統,其中當該些歷史交易資訊中該至少一筆的該交易性質具備時間規律性,該通知規則至少包括:當該處理單元判斷該當前日期為年度假日時,指示該通訊單元依據該些交易資訊的該客戶資訊發送該提醒通知;或者當該處理單元判斷該當前日期相應於該交易日期時,指示該通訊單元依據該些交易資訊的該客戶資訊發送該提醒通知。 The exchange notification notification system of claim 1, wherein when the at least one transaction property of the historical transaction information has time regularity, the notification rule at least includes: when the processing unit determines that the current date is During the annual holiday, the communication unit is instructed to send the reminder notification according to the customer information of the transaction information; or when the processing unit determines that the current date corresponds to the transaction date, the client indicating the communication unit according to the transaction information The message sends the reminder notification. 如申請專利範圍第1項所述的換匯通知系統,其中當該些歷史交易資訊中該至少一筆的該交易性質具備匯率規律性,該通知規則至少包括:若該處理單元判斷該當前匯率的價格為預設期間內最低或最高的,指示該通訊單元依據該些交易資訊的該客戶資訊發送該提醒通知;或者若該處理單元判斷該當前匯率的價格低於該些歷史交易資訊中該至少一筆的該交易匯價,指示該通訊單元依據該些交易資訊的該客戶資訊發送該提醒通知。 The foreign exchange notification system of claim 1, wherein when at least one of the historical transaction information has the nature of the exchange rate, the notification rule includes at least: if the processing unit determines the current exchange rate The price is the lowest or highest in the preset period, indicating that the communication unit sends the reminder notification according to the customer information of the transaction information; or if the processing unit determines that the current exchange rate is lower than the historical transaction information. A transaction rate of the transaction indicating that the communication unit sends the reminder notification according to the customer information of the transaction information. 如申請專利範圍第1項所述的換匯通知系統,其中,該處理單元還判斷該儲存單元中是否存在該通知規則,若該儲存單元中存在該通知規則,該處理單元將該通知規則關聯至該客戶資訊,若該儲存單元中不存在該通知規則,該處理單元儲存該通知規則至該儲存單元中。 The exchange notification notification system of claim 1, wherein the processing unit further determines whether the notification rule exists in the storage unit, and if the notification rule exists in the storage unit, the processing unit associates the notification rule To the customer information, if the notification rule does not exist in the storage unit, the processing unit stores the notification rule in the storage unit. 如申請專利範圍第1項所述的換匯通知系統,其中,該處理單元獲取並依據海外刷卡或海外提款的紀錄產生該交易資訊。 The foreign exchange notification system of claim 1, wherein the processing unit acquires and generates the transaction information according to a record of overseas credit card or overseas withdrawal. 一種換匯通知方法,用於換匯通知系統,該換匯通知系統包括通訊單元、儲存單元與處理單元,該方法包括:藉由該通訊單元接收交易資訊;藉由該儲存單元儲存該交易資訊為歷史交易資訊,其中該歷史交易資訊包括該交易資訊的客戶資訊、交易性質、交易日 期以及交易匯價;藉由該處理單元依據該歷史交易資訊中的該交易性質,產生關聯於該交易日期或該交易匯價的通知規則;以及藉由該處理單元判斷當前日期或當前匯價是否符合該通知規則,若該當前日期或該當前匯價符合該通知規則,藉由該通訊單元依據該些交易資訊的該客戶資訊發送提醒通知。 A exchange notification method for a foreign exchange notification system, the exchange notification notification system comprising a communication unit, a storage unit and a processing unit, the method comprising: receiving transaction information by the communication unit; storing the transaction information by the storage unit Information for historical transactions, where the historical transaction information includes customer information, transaction nature, and trading day of the transaction information. Period and transaction exchange rate; by the processing unit, according to the nature of the transaction in the historical transaction information, generating a notification rule associated with the transaction date or the exchange rate of the transaction; and determining, by the processing unit, whether the current date or the current exchange rate meets the The notification rule, if the current date or the current exchange rate meets the notification rule, the communication unit sends a reminder notification according to the customer information of the transaction information. 如申請專利範圍第6項所述的換匯通知方法,其中當該些歷史交易資訊中該至少一筆的該交易性質具備時間規律性,該通知規則至少包括:當該當前日期為年度假日時,依據該些交易資訊的該客戶資訊發送該提醒通知;或者當該當前日期相應於該交易日期時,依據該些交易資訊的該客戶資訊發送該提醒通知。 The method for changing the exchange rate as described in claim 6 , wherein when the at least one of the transaction properties of the historical transaction information has a time regularity, the notification rule includes at least: when the current date is an annual holiday, Sending the reminder notification according to the customer information of the transaction information; or when the current date corresponds to the transaction date, sending the reminder notification according to the customer information of the transaction information. 如申請專利範圍第6項所述的換匯通知方法,其中當該些歷史交易資訊中該至少一筆的該交易性質具備匯率規律性,該通知規則至少包括:若該當前匯率的價格為預設期間內最低的,依據該些交易資訊的該客戶資訊發送該提醒通知;或者若該當前匯率的價格低於該些歷史交易資訊中該至少一筆的該交易匯價,依據該些交易資訊的該客戶資訊發送該提醒通知。 The method for changing the exchange rate as described in claim 6 , wherein when the at least one transaction property of the historical transaction information has exchange rate regularity, the notification rule includes at least: if the current exchange rate is preset The minimum of the period, the reminder notification is sent according to the customer information of the transaction information; or if the current exchange rate is lower than the transaction price of the transaction in the historical transaction information, the customer according to the transaction information The message sends the reminder notification. 如申請專利範圍第6項所述的換匯通知方法,更包括: 判斷儲存單元中是否存在該通知規則;若該儲存單元中存在該通知規則,將該通知規則關聯至該客戶資訊,若該儲存單元中不存在該通知規則,儲存該通知規則至該儲存單元中。 For example, the method for notification of exchanges mentioned in item 6 of the patent application scope includes: Determining whether the notification rule exists in the storage unit; if the notification rule exists in the storage unit, the notification rule is associated with the customer information, and if the notification rule does not exist in the storage unit, storing the notification rule into the storage unit . 如申請專利範圍第6項所述的換匯通知方法,更包括:獲取並依據海外刷卡或海外提款的紀錄產生該交易資訊。For example, the method for notification of exchange of exchange mentioned in item 6 of the patent application includes: obtaining and generating the transaction information according to the record of overseas credit card or overseas withdrawal.
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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100365535C (en) * 1995-02-13 2008-01-30 英特特拉斯特技术公司 Systems and methods for secure transaction management and electronic rights protection
TWI462047B (en) * 2008-08-21 2014-11-21 Alibaba Group Holding Ltd To achieve overseas transactions online trading methods and online trading system
TWM549929U (en) * 2017-06-22 2017-10-01 Bank Of Taiwan Smart bank counter transaction service system

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100365535C (en) * 1995-02-13 2008-01-30 英特特拉斯特技术公司 Systems and methods for secure transaction management and electronic rights protection
TWI462047B (en) * 2008-08-21 2014-11-21 Alibaba Group Holding Ltd To achieve overseas transactions online trading methods and online trading system
TWM549929U (en) * 2017-06-22 2017-10-01 Bank Of Taiwan Smart bank counter transaction service system

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