TWI492607B - Techniques for populating a contact list - Google Patents
Techniques for populating a contact list Download PDFInfo
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- TWI492607B TWI492607B TW097112042A TW97112042A TWI492607B TW I492607 B TWI492607 B TW I492607B TW 097112042 A TW097112042 A TW 097112042A TW 97112042 A TW97112042 A TW 97112042A TW I492607 B TWI492607 B TW I492607B
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42034—Calling party identification service
- H04M3/42059—Making use of the calling party identifier
- H04M3/42068—Making use of the calling party identifier where the identifier is used to access a profile
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42348—Location-based services which utilize the location information of a target
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/003—Click to dial services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/18—Comparators
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/55—Aspects of automatic or semi-automatic exchanges related to network data storage and management
- H04M2203/554—Data synchronization
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2242/00—Special services or facilities
- H04M2242/30—Determination of the location of a subscriber
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42034—Calling party identification service
- H04M3/42059—Making use of the calling party identifier
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42085—Called party identification service
- H04M3/42102—Making use of the called party identifier
Description
本發明係關於一種系統、裝置、電腦可讀取媒體及用於基於位置資訊使用一用戶端裝置與服務提供者聯絡資訊集結一聯絡表之程序。The present invention relates to a system, apparatus, computer readable medium, and a program for assembling a contact list using a client device to communicate with a service provider based on location information.
目前存在各種傳統公共交換式電話網絡(PSTN)之替代方案。例如,目前電話系統可能使用在一電腦資料環境下較典型的一封包交換式網路而非一電路交換式網路用於一電話連接。不是透過PSTN之傳統電路約定協定來發送語音資訊,封包交換式網路可能依賴於網際網路上語音協定(VoIP)實施方案,從而促進使用網際網路協定(IP)來遞送語音資訊,藉此在離散封包內以一數位形式來封裝語音資訊。There are currently alternatives to various traditional public switched telephone networks (PSTN). For example, current telephone systems may use a packet switched network that is more typical in a computer data environment than a circuit switched network for a telephone connection. Instead of transmitting voice information through PSTN's traditional circuit contractual agreements, packet switched networks may rely on Voice over Internet Protocol (VoIP) implementations to facilitate the use of Internet Protocol (IP) to deliver voice information. The voice information is encapsulated in a digital form in the discrete packet.
或者,蜂巢式網路藉由允許一蜂巢式電話透過一空氣介面連接至一附近蜂巢式基地台來致能無線接取至電話網路。除語音通信外,蜂巢式網路還允許資料通信。例如,蜂巢式電話可透過一短訊息服務(SMS)發送及接收訊息並可透過無線蜂巢式鏈路來擷取並顯示網頁。Alternatively, the cellular network enables wireless access to the telephone network by allowing a cellular telephone to be connected to a nearby cellular base station via an air interface. In addition to voice communications, cellular networks also allow data communication. For example, a cellular phone can send and receive messages via a short message service (SMS) and can capture and display web pages via a wireless cellular link.
一數位增強型無線電信(Digital Enhanced Cordless Telecommunications;DECT)系統係作為一實施住宅及公司無線電話通信之方式而設計用於短程用途。DECT終端機可與連接至GSM基礎設施的DECT系統一起工作且基於SIM漫遊的所有漫遊情景均可適用。A Digital Enhanced Cordless Telecommunications (DECT) system is designed for short-range use as a means of implementing residential and corporate wireless telephone communications. The DECT terminal can work with the DECT system connected to the GSM infrastructure and all roaming scenarios based on SIM roaming are applicable.
該些只是現在可用於傳統電話之替代性方案之一些範例。更甚以往,人們正為工作與休閒二者而旅行,同樣為了工作與休閒在電腦上花費不斷增多的時間量,故家庭與朋友時常相距甚遠,使得電話呼叫成為保持聯繫的一重要構件。該些需求已鼓勵便攜、方便且具成本效率之新通信技術出現並已引起的許多傳統陸地線路替代方案的發展。These are just a few examples of alternatives that are now available for traditional phones. More and more, people are traveling for both work and leisure. For the same amount of time spent on the computer for work and leisure, families and friends are often far apart, making telephone calls an important component of staying in touch. These needs have encouraged the development of many traditional landline alternatives that have emerged and have been brought about by portable, convenient and cost effective new communication technologies.
伴隨傳統電話公司中更多競爭,此選項目增加在過去數年間已降低電話呼叫的成本。各種年齡的消費者以及全世界的業務均依賴於電話作為生活的一日常部分。如從蜂巢提供者、長途提供者及VoIP提供者中的無數促銷與劇烈競爭可明白,保持低成本對消費者係較重要。With more competition in traditional telephone companies, this option has increased the cost of phone calls over the past few years. Consumers of all ages and businesses around the world rely on the phone as a daily part of their lives. As with numerous promotions and fierce competition from hive providers, long distance providers and VoIP providers, it is clear that keeping costs low is more important to consumers.
任一種類電話服務的大多數提供者收取服務的包月費用,加上諸如長途呼叫、超過分鐘、網路外呼叫、某些時段外呼叫及國際呼叫之類的額外費用。消費者一定會擔心通話過長或在錯誤時間或錯誤地點進行呼叫。此外,月費用可能相當高。Most providers of any type of telephone service charge a monthly fee for the service, plus additional charges such as long distance calls, over minutes, out-of-network calls, out-of-hours calls, and international calls. Consumers must be concerned that the call is too long or that the call is made at the wrong time or in the wrong place. In addition, the monthly fee can be quite high.
因而,需要一種電話服務,其可向消費者提供低成本或免費呼叫,同時從除消費者外的一來源產生收益。Thus, there is a need for a telephone service that can provide a low cost or free call to a consumer while generating revenue from a source other than the consumer.
此發明係關於一種系統、裝置、電腦可讀取媒體及用於使用一用戶端裝置來集結一聯絡表之程序。依據本發明之一具體實施例,一用戶端裝置(其可能係一USB裝置)可耦合至一第一以處理器為基礎裝置。依據本發明之一範例性程序,從該用戶端裝置接收一獨特用戶端識別碼並進行一 用戶端資料庫之一第一搜尋以決定該獨特用戶端識別碼是否存在於該用戶端資料庫內。該範例性程序還包括若決定該獨特用戶端識別碼係存在於該用戶端資料庫內,則從該用戶端資料庫擷取相關聯於該獨特用戶端識別碼之位置識別資訊。該範例性程序還包括搜尋一服務提供者資料庫以識別對應於相關聯於該獨特用戶端識別碼之位置識別資訊的服務提供者電話號碼並從該服務提供者資料庫擷取對應於該位置識別資訊的該等服務提供者電話號碼之至少一者。該範例性程序包括發送該服務提供者電話號碼至該用戶端裝置,使得該用戶端裝置使用該等服務提供者電話號碼來集結聯絡表。This invention relates to a system, apparatus, computer readable medium, and program for assembling a contact list using a client device. In accordance with an embodiment of the present invention, a client device (which may be a USB device) may be coupled to a first processor-based device. According to an exemplary procedure of the present invention, a unique client identification code is received from the client device and a The first search of the client database determines whether the unique client ID exists in the client database. The exemplary program further includes: if it is determined that the unique client identification code exists in the client database, the location identification information associated with the unique client identifier is retrieved from the client database. The exemplary program further includes searching a service provider database to identify a service provider phone number corresponding to the location identification information associated with the unique client identification code and extracting from the service provider database corresponding to the location At least one of the service provider phone numbers identifying the information. The exemplary program includes transmitting the service provider phone number to the client device such that the client device uses the service provider phone numbers to aggregate the contact list.
圖1說明可運用本發明之一系統1000之一範例性具體實施例。特定言之,系統1000包括一電腦1020,該電腦具有若干組件,包括至少一處理器、輸入/輸出能力及記憶體。該記憶體可包括(藉助範例方式)隨機存取記憶體、唯讀記憶體、快閃記憶體、一硬碟機及光碟機。電腦1020還可藉由提供用於USB裝置之輸入/輸出埠1040支援使用其他記憶體裝置、以乙太網路為基礎裝置、快閃記憶體裝置、以及其他類型裝置,例如用於經由一或多個語音通信通道相互通信的視訊裝置(例如監視器1060與電視機)、揚聲器1080及耳機1100。電腦1020還可具有無線輸入/輸出能力(例如藍芽與RF),其將會支援與其他裝置(例如一無線PDA、一無線鍵盤1120、一無線耳機或一無線滑鼠)進行 通信。1 illustrates an exemplary embodiment of a system 1000 in which the present invention may be utilized. In particular, system 1000 includes a computer 1020 having a number of components including at least one processor, input/output capabilities, and memory. The memory may include, by way of example, a random access memory, a read only memory, a flash memory, a hard disk drive, and an optical disk drive. The computer 1020 can also support the use of other memory devices, Ethernet-based devices, flash memory devices, and other types of devices by providing input/output for the USB device 1040, for example, via one or A video device (for example, a monitor 1060 and a television) in which a plurality of voice communication channels communicate with each other, a speaker 1080, and a headphone 1100. The computer 1020 may also have wireless input/output capabilities (eg, Bluetooth and RF) that will support interaction with other devices (eg, a wireless PDA, a wireless keyboard 1120, a wireless headset, or a wireless mouse). Communication.
系統1000還支援使用一用戶端裝置1140,其依據本發明來實施電話功能性(即軟體電話功能性)。用戶端裝置1140可用以經由至少一封包交換式網路來實施電話服務。較佳的係,該電話服務係一VoIP服務。System 1000 also supports the use of a client device 1140 that implements phone functionality (i.e., softphone functionality) in accordance with the present invention. The client device 1140 can be used to implement the telephony service via at least one packet switched network. Preferably, the telephone service is a VoIP service.
圖2顯示一用戶端裝置之一範例。用戶端裝置1140包括一第一通信介面2020,其可能係包括一RJ-11插孔的一普通老式電話服務(POTS)介面,耦合至一類比電話2030或聽筒並從其接收信號。然而,可運用另一類型的通信介面,其係耦合至一數位電話或聽筒或者一基地台或路由器並從其接收數位信號,該基地台或路由器從一數位電話或聽筒接收信號並向其發射信號。第一通信介面2020係經由匹配電路(包括一變壓器)2040而耦合至一訂戶線路介面(SLIC)晶片2060,該訂戶線路介面晶片執行基本的電話功能,例如產生一環形電流並偵測掛斷及接聽轉換。SLIC晶片2060係耦合至一類比轉數位轉換器2080,其代表SLIC晶片2060將類比信號轉換成數位信號。SLIC晶片2060係耦合至一多用途USB晶片2120,其致能至經由一USB介面(其可能係一USB插塞2140)支援通信之其他裝置的連接性。藉助範例方式,用戶端裝置1140可經由Windows®支援的一音訊及/或視訊格式來與一裝置通信。多用途USB晶片2120併入一USB集線器2160與一記憶體控制器2180,該記憶體控制器係耦合至USB集線器2160。記憶體控制器2180調節存取至一記憶體2200,該記憶體可能係一快閃記憶體(例如 NAND、RAM、ROM或其一組合)。記憶體控制器2180控制存取至記憶體2200以執行讀取/寫入操作。多用途USB晶片2120之USB集線器2160與記憶體控制器2180二者相互耦合並耦合至一連接器,例如一USB插塞連接器2140,其介接USB埠1040並最終該電腦之USB匯流排2220。用戶端裝置1140之記憶體2200儲存實施一軟體電話之軟體。Figure 2 shows an example of a client device. The client device 1140 includes a first communication interface 2020, which may be a Plain Old Telephone Service (POTS) interface including an RJ-11 jack, coupled to and receiving signals from an analog telephone 2030 or handset. However, another type of communication interface can be utilized that is coupled to and receives digital signals from a digital telephone or handset or a base station or router that receives signals from and transmits to a digital telephone or handset. signal. The first communication interface 2020 is coupled via a matching circuit (including a transformer) 2040 to a subscriber line interface (SLIC) chip 2060 that performs basic telephony functions, such as generating a ring current and detecting hang up and Answer the conversion. SLIC wafer 2060 is coupled to an analog to digital converter 2080, which represents SLIC wafer 2060 to convert analog signals into digital signals. The SLIC chip 2060 is coupled to a multipurpose USB die 2120 that enables connectivity to other devices that support communication via a USB interface (which may be a USB plug 2140). By way of example, the client device 1140 can communicate with a device via an audio and/or video format supported by Windows®. The multipurpose USB chip 2120 incorporates a USB hub 2160 and a memory controller 2180 that is coupled to the USB hub 2160. The memory controller 2180 adjusts access to a memory 2200, which may be a flash memory (eg, NAND, RAM, ROM or a combination thereof). The memory controller 2180 controls access to the memory 2200 to perform a read/write operation. The USB hub 2160 of the multi-purpose USB chip 2120 and the memory controller 2180 are coupled to each other and coupled to a connector, such as a USB plug connector 2140, which interfaces to the USB port 1040 and ultimately the USB bus 2220 of the computer. . The memory 2200 of the client device 1140 stores software that implements a software phone.
當用戶端裝置1140插入電腦1020之一USB埠1040,電腦1020之微處理器便會開始執行該軟體電話之軟體指令。其後,如圖3所示,即在監視器1060上呈現一軟體電話使用者介面3000供一使用者瀏覽。軟體電話使用者介面1160包括一服務提供者片段3020、一電話片段3040及一聯絡表片段3060。消費者可藉由對一麥克風(未顯示)或耦合至電腦1020之耳機1100講話並透過揚聲器1080或附著至在該電腦內之一音效卡的一耳機1100進行收聽來使用該軟體電話。或者,使用者可經由用戶端裝置1140耦合電腦1020至一POT 2030、一USB電話、一蜂巢式電話、一無線電話、DECT電話或致能使用者通信的任一其他類型的電話狀裝置2030之至少一者。此外,具有其自身處理器的電腦1020可併入用戶端裝置1140之該等組件,或可能係用戶端裝置1140。When the client device 1140 is plugged into one of the USB ports 1040 of the computer 1020, the microprocessor of the computer 1020 will begin executing the software instructions of the software phone. Thereafter, as shown in FIG. 3, a software telephone user interface 3000 is presented on the monitor 1060 for viewing by a user. The softphone user interface 1160 includes a service provider segment 3020, a phone segment 3040, and a contact table segment 3060. The consumer can use the softphone by speaking to a microphone (not shown) or earphone 1100 coupled to computer 1020 and listening through speaker 1080 or a headset 1100 attached to a sound card in the computer. Alternatively, the user can couple the computer 1020 to a POT 2030, a USB phone, a cellular phone, a wireless phone, a DECT phone, or any other type of phone device 2030 that enables user communication via the client device 1140. At least one. Moreover, computer 1020 having its own processor can be incorporated into such components of client device 1140, or possibly by client device 1140.
電話片段3040看起來像一電話小鍵盤並包含消費者可用以撥打一電話號碼之數字。電話片段3040還可包括用於其他電話特性(例如靜音與保持)的按鈕。電話片段3040還可具有按鈕用以發送並結束一呼叫。The phone segment 3040 looks like a phone keypad and contains the number that the consumer can use to dial a phone number. The phone segment 3040 may also include buttons for other phone features, such as mute and hold. The phone segment 3040 can also have buttons to send and end a call.
聯絡表片段3060包括一名稱及電話號碼表。如下面進一步詳細說明,該等名稱及電話號碼可能係消費者曾經輸入的名稱及電話號碼或其可能係以下述方式曾經自動發送至用戶端裝置1140或相關聯電腦1020的名稱及電話號碼。當先產生軟體電話使用者介面3000時,用於該聯絡表之該等項目可擷取自記憶體2200或可經由一網路而擷取自一伺服器。The contact list fragment 3060 includes a name and telephone number list. As described in further detail below, the names and phone numbers may be names and phone numbers that the consumer has entered and may be automatically sent to the name and phone number of the client device 1140 or associated computer 1020 in the manner described below. When the softphone user interface 3000 is first generated, the items for the contact list can be retrieved from the memory 2200 or can be retrieved from a server via a network.
圖4描述可運用本發明之一用戶端裝置1140之一網路環境4000。一旦該軟體電話正在該電腦上運行,該電腦便經由一通信或資料網路及/或一網際網路伺服器發送一獨特用戶端識別碼至一交易伺服器4020,該通信或資料網路可包括一封包交換式網路,例如網際網路4060。用戶端1140經由網路4060連接至交易伺服器4020並依賴於交易伺服器4020以遞送資訊至使用者電腦1020。在一較佳具體實施例中,用以與實施該軟體電話之電腦1020通信之協定係超文字傳送協定("HTTP")。該等HTTP指令係經由傳輸控制協定/網際網路協定(TCP/IP)而橫跨網路(例如網際網路4060)發送,該傳輸控制協定/網際網路協定將資料分解成封包並在接收電腦(不論用戶端或伺服器)上重新組合其。該獨特用戶端識別碼可以係用戶端裝置1140之序號、相關聯於用戶端裝置1140之一密碼、相關聯於用戶端裝置1140之消費者電話號碼、相關聯於用戶端裝置1140之一使用者名稱或用戶端裝置1140或使用用戶端裝置1140之消費者特定或獨特的任一其他資訊。在一較佳具體實施例中,該獨特消 費者識別碼係相關聯於用戶端裝置1140之序號,其係儲存於用戶端裝置1140之記憶體2200內。4 depicts a network environment 4000 in which one of the client devices 1140 of the present invention can be utilized. Once the software phone is running on the computer, the computer sends a unique client identification code to a transaction server 4020 via a communication or data network and/or an internet server. The communication or data network can be Includes a packet switched network, such as the Internet 4060. Client 1140 connects to transaction server 4020 via network 4060 and relies on transaction server 4020 to deliver information to user computer 1020. In a preferred embodiment, the protocol used to communicate with the computer 1020 implementing the softphone is a Hypertext Transfer Protocol ("HTTP"). The HTTP commands are transmitted across the network (eg, the Internet 4060) via Transmission Control Protocol/Internet Protocol (TCP/IP), which decomposes the data into packets and receives them. Recompose the computer (regardless of the client or server). The unique client ID may be a serial number of the client device 1140, a password associated with the client device 1140, a consumer phone number associated with the client device 1140, and a user associated with the client device 1140. The name or client device 1140 or any other information specific or unique to the consumer of the client device 1140. In a preferred embodiment, the unique elimination The subscriber identification code is associated with the serial number of the client device 1140, and is stored in the memory 2200 of the client device 1140.
交易伺服器4020利用該序號來查詢一資料庫伺服器4080之一資料庫。在一具體實施例中,比對一用戶端資料庫5000來查詢該序號,該用戶端資料庫包含用於決定用戶端授權之一欄位。在一替代性具體實施例中,比對一指定授權資料庫(未顯示)來查詢該序號。用戶端資料庫5000之資料可駐留於一硬碟機4120上,該硬碟機係耦合至資料庫伺服器4080。或者,用戶端資料庫5000可儲存於多個硬碟機上,該等硬碟機可包括在一RAID組態下呈現的硬碟機。較佳的係,用戶端資料庫5000係一關聯式資料庫。在一替代性具體實施例中,比對一指定授權資料庫(未顯示)來查詢該序號。The transaction server 4020 uses the serial number to query a database of a database server 4080. In a specific embodiment, the serial number is queried by a client database 5000, and the client database includes a field for determining a user authorization. In an alternate embodiment, a specified authorization database (not shown) is aligned to query the serial number. The data of the client database 5000 can reside on a hard disk drive 4120 that is coupled to the database server 4080. Alternatively, the client repository 5000 can be stored on a plurality of hard drives, and the hard drives can include hard drives presented in a RAID configuration. Preferably, the client database 5000 is an associated database. In an alternate embodiment, a specified authorization database (not shown) is aligned to query the serial number.
若一或多個記錄包含該序號與授權該序號的一指示,則從該資料庫記錄中擷取相關聯於用戶端裝置1140(或該裝置之使用者)之位置識別資訊。該位置識別資訊可以係指示消費者地理位置的任一資訊。例如,消費者的位置識別資訊可以係消費者郵遞區號、消費者的城市、消費者的州、消費者的街道地址或消費者的區域代碼。該消費者位置識別資訊還可能係一市場區,其係在一特定半徑範圍內的一特定區域,但不單獨由一固定邊界(例如一城鎮或郵遞區號)來測量。該市場區之範疇可參考包括於儲存於用戶端資料庫5000內之位置識別資訊內的GPS位置資訊或經度及緯度位置資訊來加以決定。地理空間資訊(諸如緯度 與經度)可經由若干公共存取來源來獲得。在網際網路上可發現的一來源範例係GoogleTM 地圖。藉助範例方式,可界定該市場區以涵蓋實質為一圓形的一區域,該圓形之半徑係從查詢中資料庫記錄之位置識別資訊內所包括的經度及緯度位置資訊來加以測量。該市場區之範疇還可參考購物或遞送或關於街道地址之其他相似區域或其他儲存於用戶端資料庫5000內之資訊來決定。If the one or more records include the serial number and an indication authorizing the serial number, the location identification information associated with the client device 1140 (or the user of the device) is retrieved from the database record. The location identification information can be any information indicative of the geographic location of the consumer. For example, the location identification information of the consumer may be the consumer zip code, the city of the consumer, the state of the consumer, the street address of the consumer, or the area code of the consumer. The consumer location identification information may also be a market area that is within a particular radius of a particular radius, but is not separately measured by a fixed boundary (eg, a town or postal code). The scope of the market area can be determined by referring to GPS location information or longitude and latitude location information included in the location identification information stored in the client database 5000. Geospatial information, such as latitude and longitude, is available via several public access sources. One source example that can be found on the Internet is the GoogleTM map. By way of example, the market area can be defined to cover an area that is substantially circular, and the radius of the circle is measured from the longitude and latitude position information included in the location identification information recorded by the database in the query. The scope of the market area may also be determined by reference to shopping or delivery or other similar areas of street address or other information stored in the client repository 5000.
圖5a說明來自作為一關聯式資料庫之用戶端資料庫5000之一表格之一範例。用戶端資料庫5000包括用於該獨特用戶端識別碼之多個欄,在此情況下為一使用者5020所運用之用戶端裝置之序號、一消費者電話號碼5040、消費者姓氏5060、消費者名字5080、一用於授權之欄5100及一用於消費者位置識別資訊之欄,在此情況下為消費者郵遞區號5120。Figure 5a illustrates an example of a table from a client repository 5000 as a relational repository. The client database 5000 includes a plurality of columns for the unique client identification code, in this case a serial number of the client device used by the user 5020, a consumer phone number 5040, a consumer surname 5060, and consumption. The name is 5080, a column for authorization 5100, and a column for consumer location identification information, in this case a consumer zip code 5120.
用戶端資料庫5000還包含列,各列包含在與一特定消費者資訊相關之欄中所聲明的資訊。例如,第一列5160包含關於一名為Charles Burns之假想消費者的資訊。The client repository 5000 also contains columns, each column containing information declared in a column associated with a particular consumer message. For example, the first column 5160 contains information about an imaginary consumer who is Charles Burns.
如圖5b所示,第一列之第一格5180包含Burns先生所使用的用戶端裝置序號"1234"。第一列之第二格5200包含Burns先生的電話號碼"189-555-0113"。第一列之第三格5220包含Burns先生的姓氏"Burns"。第一列之第四格5240包含Burns先生的名字"Charles"。第一列之第五格5260包含一項目,其藉由指示"是"來指明Burns先生已授權使用該系統。第一列之第六格5280包含Burns先生的郵遞區號 "00111"。As shown in Figure 5b, the first cell 5180 of the first column contains the client device serial number "1234" used by Mr. Burns. The second grid 5200 of the first column contains Mr. Burns's telephone number "189-555-0113". The third column 5220 of the first column contains Mr. Burns's last name "Burns". The fourth column 5240 of the first column contains the name "Charles" of Mr. Burns. The fifth column 5260 of the first column contains an item indicating that "Min" indicates that Mr. Burns has authorized the use of the system. The sixth column of the first column, 5280, contains the zip code of Mr. Burns. "00111".
同樣地,如圖5a所示,第二列5320(例如)包含關於一名為Richard Chesler之假想消費者的資訊。第二列之第一格包含Chesler先生所使用之用戶端裝置之序號"5678"。第二列之第二格包含Chesler先生的電話號碼"159-555-0138"。第二列之第三格包含Chesler先生的姓氏"Chesler"。第二列之第四格包含Chesler先生的名字"Richard"。第二列之第五格包含一項目,其藉由指示一"否"來指明Chesler先生未授權使用該系統。第二列之第六格包含Chesler先生的郵遞區號"00899"。Similarly, as shown in Figure 5a, the second column 5320, for example, contains information about a hypothetical consumer who is Richard Chesler. The first column of the second column contains the serial number "5678" of the client device used by Mr. Chesler. The second column of the second column contains Mr. Chesler's telephone number "159-555-0138". The third column in the second column contains Mr. Chesler's last name "Chesler". The fourth column of the second column contains Mr. Chesler's name "Richard". The fifth column of the second column contains an item indicating that Mr. Chesler is not authorized to use the system by indicating a "no". The sixth column of the second column contains Mr. Chesler's postal code "00899".
接著比對一服務提供者資料庫6000查詢搜尋消費者位置識別資訊之結果。服務提供者資料庫6000之資料可駐留於耦合至資料庫伺服器4080之硬碟機4120上,或其可駐留於相關聯於相同資料庫伺服器或一不同資料庫伺服器的一不同硬碟機上。或者,用戶端資料庫6000之資料可儲存於多個硬碟機上,該等硬碟機可包括在一RAID組態下呈現的硬碟機。較佳的係,用戶端資料庫6000係一關聯式資料庫。The service provider database 6000 is then queried for the result of searching for consumer location identification information. The data of the service provider database 6000 may reside on a hard disk drive 4120 coupled to the database server 4080, or it may reside on a different hard disk associated with the same database server or a different database server. on board. Alternatively, the data of the client database 6000 can be stored on a plurality of hard disk drives, and the hard disk drives can include a hard disk drive presented in a RAID configuration. Preferably, the client database 6000 is an associated database.
圖6a說明結合本發明之一具體實施例運用的服務提供者資料庫6000之一表格之一範例。服務提供者資料庫6000係一關聯式資料庫並包含用於服務提供者類別之欄6020、位置識別碼(在此情況下為服務提供者郵遞區號6040)、名稱6060、電話號碼6080及服務提供者是否目前已付款之一指示6100。Figure 6a illustrates an example of one of the tables of service provider databases 6000 utilized in connection with one embodiment of the present invention. The Service Provider Database 6000 is an associated database and includes a column 6020 for the service provider category, a location identifier (in this case, the service provider zip code 6040), a name 6060, a phone number 6080, and a service offering. Whether one of the current payments has been instructed to indicate 6100.
服務提供者資料庫6000還包含列,各列包含多個欄中所聲明的資訊,該資訊係針對一位置(例如零售位置)與一特定服務提供者相關。例如,第一列6140包含關於假想名為"Mushnick’s Flower Shop"之一服務提供者的資訊。The Service Provider Database 6000 also contains columns, each column containing information declared in a plurality of columns that are associated with a particular service provider for a location (eg, a retail location). For example, the first column 6140 contains information about a service provider that is supposed to be named "Mushnick's Flower Shop."
如圖6b所示,第一列之第一格6160包含Mushnick’s Flower Shop所歸入之業務類別"Florist"。第一列之第二格6180包含Mushnick’s Flower Shop的郵遞區號"00182"。第一列之第三格6200包含Mushnick’s Flower Shop的名稱"Mushnick’s Flower Shop"。第一列之第四格6220包含Mushnick’s Flower Shop的電話號碼"800-555-0100"。第一列之第五格6240包含藉由"是"來指定Mushnick’s Flower Shop其目前已付款的一指示。As shown in Figure 6b, the first cell 6160 of the first column contains the business category "Florist" to which Mushnick's Flower Shop belongs. The second row 6180 of the first column contains the postal code "00182" of Mushnick’s Flower Shop. The third grid 6200 in the first column contains the name "Mushnick's Flower Shop" by Mushnick's Flower Shop. The fourth box 6220 of the first column contains the phone number "800-555-0100" of Mushnick’s Flower Shop. The fifth column 6240 of the first column contains an indication of the current payment by Mushnick’s Flower Shop by "Yes".
同樣地,如圖6a所示,第二列6280(例如)包含關於一名為"Royal Taxi"之服務提供者的資訊。第二列之第一格包含Royal Taxi所歸入的業務類別"Taxi Service"。第二列之第二格包含Royal Taxi的郵遞區號"00399"。第二列之第三格包含Royal Taxi的名稱"Royal Taxi"。該第二列之第四格包含Royal Taxi的電話號碼"197-555-0187"。第二列之第五格包含藉由"否"來指定Royal Taxi其目前未付款的一指示。Similarly, as shown in Figure 6a, the second column 6280, for example, contains information about a service provider that is "Royal Taxi." The first column in the second column contains the business category "Taxi Service" into which Royal Taxi belongs. The second column of the second column contains the Royal District's postal code "00399". The third column of the second column contains the name "Royal Taxi" of the Royal Taxi. The fourth column of the second column contains the telephone number "197-555-0187" of Royal Taxi. The fifth column of the second column contains an indication of the Royal Taxi's current unpaid payment by "No".
明確而言,係由交易伺服器的處理器4020比較一消費者的郵遞區號與保持服務提供者郵遞區號6040之該等格之內容且逐個位置地識別具有對應於消費者郵遞區號之郵遞區號的服務提供者。在本發明之替代性具體實施例中,可使 用其他消費者位置指示符及/或其他服務提供者資訊用於該比較,例如消費者及服務提供者的街道地址、城市、州、經度及緯度資訊及全球定位系統座標。Specifically, the processor 4020 of the transaction server compares the zip code of a consumer with the content of the service provider zip code 6040 and identifies the zip code corresponding to the zip code of the customer by location. service provider. In an alternative embodiment of the invention, Other consumer location indicators and/or other service provider information are used for the comparison, such as street address, city, state, longitude and latitude information, and global positioning system coordinates of the consumer and service provider.
依據本發明,耦合至用戶端裝置1140之電腦1020可在從交易伺服器4020接收服務提供者資訊(包括一服務提供者電話號碼)之後集結聯絡表。或者,交易伺服器4020可使用服務提供者項目來集結一聯絡表並轉遞該表至耦合至用戶端裝置1140之電腦1020。在任一情況下,接收自服務提供者之資訊將會以一檔案格式經由網路4060而發送至耦合至用戶端裝置1140之電腦1020。藉助範例方式,該檔案可能係具有一.ini副檔名的一檔案。In accordance with the present invention, computer 1020 coupled to client device 1140 can aggregate the contact list after receiving service provider information (including a service provider phone number) from transaction server 4020. Alternatively, the transaction server 4020 can use the service provider item to aggregate a contact list and forward the form to the computer 1020 coupled to the client device 1140. In either case, the information received from the service provider will be sent to the computer 1020 coupled to the client device 1140 via the network 4060 in a file format. By way of example, the file may be a file with an .ini file name.
若耦合至用戶端裝置1140之電腦1020正在集結聯絡表,則其將會檢查接收自交易伺服器4020之服務提供者資訊以查看其是否已使該資訊反映在對應於該服務提供者的一項目內。若其不具有該服務提供者資訊,則其將會使用對應於該服務提供者資訊之一或更多項目來更新該聯絡表。否則,若其確實使該服務提供者資訊已反映在該聯絡表內,則其將不會更新該表來反映該資訊。If the computer 1020 coupled to the client device 1140 is assembling the contact list, it will check the service provider information received from the transaction server 4020 to see if it has reflected the information in an item corresponding to the service provider. Inside. If it does not have the service provider information, it will update the contact list with one or more items corresponding to the service provider information. Otherwise, if it does cause the service provider information to be reflected in the contact list, it will not update the form to reflect the information.
情況可能係需要改變在服務提供者資料庫6000內的一現有服務提供者記錄之內容。在該情況下,一變化記錄狀態旗標可用以指示對一現有記錄之一改變之存在,使得該記錄將會不被識別為內容已發送至用戶端裝置1140或第一處理器裝置之記錄之一先前版本之一副本。The situation may be that the content of an existing service provider record within the service provider repository 6000 needs to be changed. In this case, a change record status flag can be used to indicate the presence of a change to one of the existing records such that the record will not be recognized as a record that the content has been sent to the client device 1140 or the first processor device. A copy of one of the previous versions.
同樣地,旗標可用以反映一服務提供者是否已為使用反 映可聯絡該等服務提供者之位置的項目來集結聯絡表支付費用。若該服務提供者已支付費用,則一旗標將會指示該服務提供者已經如此操作且當更新該聯絡表時,將會相應地顯示用於該服務提供者的該等項目。若不設定該旗標,則該服務提供者未曾支付且在該聯絡表內的其對應項目將不會顯示。Similarly, the flag can be used to reflect whether a service provider is already using The project can be contacted by the location of the service providers to collect the contact fee. If the service provider has paid the fee, a flag will indicate that the service provider has done so and when the contact list is updated, the items for the service provider will be displayed accordingly. If the flag is not set, the service provider has not paid and its corresponding item in the contact list will not be displayed.
在一具體實施例中,該聯絡表之一使用者可(例如)藉由編輯一項目或另外標記其來指示不將移除在該聯絡表內的一項目。一旗標接著將會設定在該聯絡表內以反映不會刪除該項目。In a specific embodiment, a user of the contact list can indicate that an item within the contact list will not be removed, for example, by editing an item or otherwise marking it. A flag will then be placed in the contact form to reflect that the item will not be deleted.
反之,一使用者可指定用以刪除在該聯絡表內的一項目。相應地,將會設定一旗標且該項目將會維持在該聯絡表內,但不顯示。此點確保將不會在該聯絡表內再次下載該項目,因為其實際上未被刪除。當針對副本檢查項目時,標記用以刪除的該等項目將會仍然存在(但不顯示),故將不會在該聯絡表內重新集結該項目。Conversely, a user can specify to delete an item in the contact list. Accordingly, a flag will be set and the item will remain in the contact list but not displayed. This ensures that the item will not be downloaded again in the contact list because it has not actually been deleted. When an item is checked against a copy, the items marked for deletion will still be present (but not shown), so the item will not be reassembled within the contact list.
若交易伺服器4020正在集結該聯絡表,則其將會在其用戶端或消費者資料庫5000內儲存該聯絡表之最近版本並檢查以查看擷取自服務提供者資料庫6000之任一服務提供者資訊是否冗餘已在該聯絡表內所反映之資訊。若是,則將不更新該聯絡表之該項目。若否,則將為該聯絡表建立對應於該服務提供者資訊的一或多個新項目。If the transaction server 4020 is assembling the contact list, it will store the most recent version of the contact list in its client or consumer repository 5000 and check to view any of the services retrieved from the service provider repository 6000. Whether the provider information is redundant or not reflected in the contact form. If so, the item in the contact list will not be updated. If not, one or more new items corresponding to the service provider information will be created for the contact list.
當在軟體電話使用者介面3060內選擇該聯絡表時,除了他自身已添加或匯入的任一項目外,使用者將會看到用於 服務提供者的項目。在本發明之一較佳具體實施例中,該等項目將會用於在消費者本地區域內的業務。而且,情況可能係可在一使用者聯絡表內包括一預定數目的用於服務提供者之項目。在該情況下,該等服務提供者項目將會依據一或多個預定規則來在將其發送至該用戶端裝置之前或其後來加以優先化。藉助範例方式,若一服務提供者為包括其項目之一或多個項目而支付最高額金額,則其項目將會被先包括於該聯絡表內。若二提供者已為其項目支付相同金額,則為服務提供者項目支付時間最長者將會使其服務提供者項目更高地包括於該表內。若滿足該預定數目的項目,則將會包括該等最高支付服務提供者。在一替代性具體實施例中,將會包括在各類別內的該(等)最高支付服務提供者。When the contact list is selected within the softphone user interface 3060, the user will see that in addition to any item that he has added or imported. Service provider's project. In a preferred embodiment of the invention, the items will be used for services within the consumer's local area. Moreover, it may be the case that a predetermined number of items for the service provider may be included in a user contact list. In this case, the service provider items will be prioritized prior to or subsequent to sending them to the client device in accordance with one or more predetermined rules. By way of example, if a service provider pays a maximum amount for one or more of its projects, its project will be included in the contact list first. If the second provider has paid the same amount for its project, the person who pays the longest time for the service provider project will have its service provider project included in the table higher. If the predetermined number of items are met, the highest payment service providers will be included. In an alternative embodiment, the (or) highest payment service provider within each category will be included.
在本發明之一具體實施例中,該等服務提供者項目還包括該服務提供者的業務類別。在一較佳具體實施例中,該等服務提供者項目係根據業務類別按字母順序列出。在一具體實施例中,該等服務提供者項目將會列出在與該等消費者個人項目相同的聯絡表內。在此具體實施例中,該等服務提供者項目其可能在該等聯絡表頂部或該等聯絡表底部而群集在一起。在另一具體實施例中,該等項目可使用服務提供者公司名稱以字母順序或一業務類別(例如服務提供者所提供的一或多個商品及/或服務類別(諸如"Florist"、"Taxi Service"、"Lodging"等))來與消費者個人項目一起散佈。In a particular embodiment of the invention, the service provider items also include the service category of the service provider. In a preferred embodiment, the service provider items are listed in alphabetical order based on the business category. In a specific embodiment, the service provider items will be listed in the same contact list as the individual consumer items. In this particular embodiment, the service provider items may be clustered together at the top of the contact tables or at the bottom of the contact tables. In another embodiment, the items may use the service provider company name in alphabetical order or a business category (eg, one or more goods and/or service categories provided by the service provider (such as "Florist"," Taxi Service", "Lodging", etc.)) are distributed with consumer personal items.
在另一具體實施例中,該等服務提供者項目係列入與該消費者個人聯絡表分離的一聯絡表內。在此具體實施例中,軟體電話使用者介面1160之聯絡表片段3060可顯示該等聯絡表之一(諸如該服務提供者聯絡表)並包括一連結以切換至另一聯絡表(諸如一使用者個人聯絡表)。In another embodiment, the service provider item series is entered into a contact list separate from the consumer personal contact list. In this embodiment, the contact list segment 3060 of the softphone user interface 1160 can display one of the contact tables (such as the service provider contact list) and include a link to switch to another contact list (such as a use). Personal contact form).
依據本發明,一旦在一使用者聯絡表內列出該等服務提供者項目,則該使用者便可在一服務提供者項目上按一下,然後關於該服務提供者之資訊即會顯示在螢幕上。在一具體實施例中,會出現該服務提供者的電話號碼。在另一具體實施例中,會出現該服務提供者的地址。在其他具體實施例中,可能會出現額外資訊,例如一服務說明、營業時間、價格、菜單或其他關於服務提供者之資訊。在前述具體實施例中,消費者可按下一按鈕或在一連結上按一下以經由一電話服務(例如一VoIP服務)來自動進行呼叫。According to the present invention, once the service provider items are listed in a user contact list, the user can click on a service provider item, and then information about the service provider is displayed on the screen. on. In a specific embodiment, the service provider's phone number will appear. In another embodiment, the address of the service provider will appear. In other embodiments, additional information may appear, such as a service description, business hours, price, menu, or other information about the service provider. In the foregoing specific embodiment, the consumer can press a button or click on a link to automatically place a call via a telephone service (e.g., a VoIP service).
依據本發明,每次一使用者登入該VoIP系統,便會使用來自新服務提供者之新項目來更新他的聯絡表。在另一具體實施例中,使用者有權選擇手動刪除特定服務提供者的項目。在另一具體實施例中,先前刪除的項目將不會再次添加至消費者聯絡表。在另一具體實施例中,當重新集結聯絡表時,先前刪除項目將會再次添加至消費者聯絡表。In accordance with the present invention, each time a user logs into the VoIP system, a new item from the new service provider is used to update his contact list. In another embodiment, the user has the option to manually delete items for a particular service provider. In another embodiment, previously deleted items will not be added to the consumer contact list again. In another embodiment, when the contact list is reassembled, the previously deleted item will be added to the consumer contact list again.
當消費者移動至一不同地理位置(永久或臨時)時,消費者可儲存他的新地理資訊(例如一新郵遞區號)於用戶端裝置1140之記憶體或相關聯電腦1020內。其後,在消費者新位置內來自服務提供者之聯絡資訊將會自動添加至消費者 的聯絡表。在本發明之一具體實施例中,該等新項目將會取代該等舊項目。在另一具體實施例中,該等新項目將會累積至該等舊項目。在另一具體實施例中,該等新項目將會累積,但出現於一分離地理聯絡表內。在另一具體實施例中,消費者將會有權選擇是否使用新項目來取代舊項目或使其累積。在另一具體實施例中,消費者將會有權使該等新項目臨時或永久。When the consumer moves to a different geographic location (permanent or temporary), the consumer can store his new geographic information (eg, a new postal code) in the memory of the client device 1140 or associated computer 1020. Thereafter, contact information from the service provider in the new location of the consumer will be automatically added to the consumer. Contact form. In a particular embodiment of the invention, the new items will replace the old items. In another embodiment, the new items will be accumulated to the old items. In another embodiment, the new items will accumulate but appear in a separate geographic contact list. In another embodiment, the consumer will have the option to use or replace the old item with a new item. In another embodiment, the consumer will have the right to make the new item temporary or permanent.
圖7a及7b從一伺服器角度說明用於使用一用戶端裝置來集結一聯絡表之程序。該用戶端裝置可能係能夠單獨或組合另一裝置來儲存並運行軟體電話軟體的任一裝置。可行用戶端裝置之範例包括一USB裝置、一DECT電話、一蜂巢式電話及一電腦。在一較佳具體實施例中,該用戶端裝置係一USB裝置。該用戶端裝置係耦合至一第一以處理器為基礎裝置,其可能係(例如)一電腦。Figures 7a and 7b illustrate a procedure for assembling a contact list using a client device from a server perspective. The client device may be any device capable of storing and running the software phone software, either alone or in combination with another device. Examples of possible client devices include a USB device, a DECT phone, a cellular phone, and a computer. In a preferred embodiment, the client device is a USB device. The client device is coupled to a first processor-based device, which may be, for example, a computer.
該第一以處理器為基礎裝置可經由至少一通信網路或至少一資料網路(例如一封包交換式網路)而耦合至該第二以處理器為基礎裝置。在一較佳具體實施例中,在該第一以處理器為基礎裝置與該第二以處理器為基礎裝置之間的通信係藉由HTTP且係經由TCP/IP協定來加以實施。The first processor-based device can be coupled to the second processor-based device via at least one communication network or at least one data network (eg, a packet switched network). In a preferred embodiment, the communication between the first processor-based device and the second processor-based device is implemented via HTTP and via a TCP/IP protocol.
該程序包括從用戶端裝置接收一獨特用戶端識別碼7020。該獨特用戶端識別碼可能係識別一特定消費者或用戶端裝置之任一資訊,例如一用戶端裝置序號、一消費者電話號碼、一網際網路協定位址或一網路介面代碼。一密碼還可相關聯於該獨特用戶端識別碼。在一較佳具體實施 例中,該獨特用戶端識別碼係一用戶端裝置序號,其可能或可能不與一密碼相耦合。The program includes receiving a unique client identification code 7020 from the client device. The unique client identification code may identify any information of a particular consumer or client device, such as a client device serial number, a consumer phone number, an internet protocol address, or a network interface code. A password can also be associated with the unique client identification code. In a preferred implementation In this example, the unique client identification code is a client device serial number that may or may not be coupled to a password.
該程序之下一步包括進行一用戶端資料庫之一第一搜尋以決定該獨特用戶端識別碼是否存在於用戶端資料庫內7040。該用戶端資料庫可包含一表格,該表格包括所有消費者資訊,或其可包含多個表格,各表格具有不同片斷的消費者資訊。在一較佳具體實施例中,該用戶端資料庫係一關聯式資料庫。相關聯於該用戶端資料庫之資料可儲存於一記憶體內,該記憶體可供一第二以處理器為基礎裝置來加以存取。在一具體實施例中,一從該用戶端裝置或相關聯電腦接收到消費者資料,便可將該消費者資料輸入至該用戶端資料庫內。The next step in the process includes performing a first search of a client database to determine if the unique client ID is present in the client database 7040. The client database may include a form that includes all consumer information, or it may contain multiple forms, each having different pieces of consumer information. In a preferred embodiment, the client database is an associated database. The data associated with the client database can be stored in a memory that can be accessed by a second processor-based device. In a specific embodiment, the consumer data can be input into the client database by receiving the consumer data from the client device or the associated computer.
在另一具體實施例中,該程序包括搜尋該資料庫以決定相關聯於該獨特用戶端識別碼之消費者或裝置是否授權以使用該系統。若在該資料庫內未發現該獨特用戶端識別碼,則可發送一訊息至該用戶端裝置,指示其(例如)停止操作。In another embodiment, the program includes searching the database to determine if a consumer or device associated with the unique client identification code is authorized to use the system. If the unique client ID is not found in the database, a message can be sent to the client device indicating, for example, that the operation is stopped.
該程序繼續從該用戶端資料庫擷取相關聯於獨特用戶端識別碼之位置識別資訊7060。位置識別資訊可能使一特定消費者或用戶端裝置與一特定地理區域相關聯的任一資訊,例如一郵遞區號、州、城市、街道地址、經度及緯度座標、全球定位座標或基於某些市場特徵來定義一區域之資訊。在一較佳具體實施例中,位置識別資訊係相關聯於消費者位置之緯度及經度座標。在另一具體實施例中,該 程序包括從該用戶端資料庫擷取相關聯於消費者之人口統計資訊,例如年齡、工作狀況、性別、收入及/或婚姻狀況。The program continues to retrieve location identification information 7060 associated with the unique client identification code from the client database. Location identification information may be any information that associates a particular consumer or client device with a particular geographic area, such as a postal code, state, city, street address, longitude and latitude coordinates, global positioning coordinates, or based on certain markets Features to define information about a region. In a preferred embodiment, the location identification information is associated with the latitude and longitude coordinates of the consumer location. In another embodiment, the The program includes extracting demographic information associated with the consumer from the client database, such as age, work status, gender, income, and/or marital status.
該程序繼續搜尋一服務提供者資料庫以識別對應於相關聯於獨特用戶端識別碼之位置識別資訊的服務提供者電話號碼7080。該服務提供者資料庫最低限度地包含服務提供者電話號碼。在一較佳具體實施例中,該服務提供者資料庫還包含服務提供者名稱與業務類別。此外,該服務提供者資料可能包含其他服務提供者資訊(例如服務提供者地址、服務提供者廣告)、服務提供者業務特定的資訊、至服務提供者網站的連結及至服務提供者電話號碼的連結。The program continues to search a service provider database to identify a service provider phone number 7080 corresponding to the location identification information associated with the unique client identification code. The service provider database contains, at a minimum, the service provider phone number. In a preferred embodiment, the service provider database also includes a service provider name and a service category. In addition, the service provider profile may contain other service provider information (such as service provider address, service provider advertisement), service provider specific information, links to service provider websites, and links to service provider phone numbers. .
在一較佳具體實施例中,該服務提供者資料庫係一關聯式資料庫。該服務提供者資料庫之資料可儲存於一記憶體內,該記憶體可供一第二以處理器為基礎裝置存取。在一較佳具體實施例中,該用戶端資料庫與該服務提供者資料庫係包含分離表格用於消費者資訊與服務提供者資訊的一資料庫。但是其他組態當然可行,例如該用戶端資料庫與該服務提供者資料庫可能係分離資料庫;用於該用戶端資料庫之資訊與用於該服務提供者資料庫之資訊可能在相同資料庫內的相同表內;或用於該用戶端資料庫與該服務提供者資料庫二者之資訊可在若干資料庫中分割,從而可位於一或多個以處理器為基礎裝置上。In a preferred embodiment, the service provider database is an associated database. The data of the service provider database can be stored in a memory that is accessible to a second processor-based device. In a preferred embodiment, the client database and the service provider database comprise a separate database for consumer information and service provider information. However, other configurations are of course possible. For example, the client database and the service provider database may be separate databases; the information for the client database may be the same as the information for the service provider database. The same table within the library; or information for both the client database and the service provider database can be split across several databases so that it can be located on one or more processor-based devices.
在另一具體實施例中,決定該等服務提供者電話號碼是否對應於該位置識別資訊可基於該服務提供者電話號碼是 否相關聯於在該位置識別資訊內所反映之相同特定資訊。該特定資訊可包括諸如郵遞區號、州、城市、街道、經度及緯度座標、全球定位座標之資訊及基於某些市場特徵來定義一區域之資訊。In another embodiment, determining whether the service provider phone number corresponds to the location identification information may be based on the service provider phone number being No is associated with the same specific information reflected in the location identification information. This particular information may include information such as postal code, state, city, street, longitude and latitude coordinates, global positioning coordinates, and information defining an area based on certain market characteristics.
在另一具體實施例中,該決定可基於該服務提供者電話是否相關聯於包括於一第一郵遞區號群組內的一第一郵遞區號,該第一郵遞區號群組還包括在該位置識別資訊內所反映之一第二郵遞區號。一決定還可基於該服務提供者電話號碼是否相關聯於一地理區域(由一組預定市場特徵所定義),該地理區域還相關聯於該位置識別資訊。該組預定市場特徵可包括某些人口統計資訊,例如人均收入、在考量地理區域內的平均住宅價格或購物或遞送或其他相似區域。In another embodiment, the determining may be based on whether the service provider phone is associated with a first postal code number included in a first postal area code group, the first postal area code group further included in the location Identify one of the second postal code numbers reflected in the information. A decision may also be based on whether the service provider phone number is associated with a geographic area (defined by a predetermined set of market characteristics) that is also associated with the location identification information. The set of predetermined market characteristics may include certain demographic information, such as per capita income, an average residential price within a geographic area of interest, or shopping or delivery or other similar areas.
下一步驟包括從服務提供者資料庫擷取對應於該位置識別資訊的該等服務提供者電話號碼之至少一者7100。在另外具體實施例中,還可擷取諸如上述所述者的額外服務提供者資訊。在另外具體實施例中,可擷取對應於位置識別資訊與人口統計資訊二者的至少一服務提供者電話號碼。The next step includes extracting at least one of the service provider telephone numbers 7100 corresponding to the location identification information from the service provider database. In other embodiments, additional service provider information such as those described above may also be retrieved. In another embodiment, at least one service provider phone number corresponding to both location identification information and demographic information may be retrieved.
接著,如圖7a所示,在一具體實施例中,該程序包括發送該聯絡表(包括對應於服務提供者電話號碼之項目)至該用戶端裝置或第一以處理器為基礎裝置7120。在一替代性具體實施例中,如圖7b所示,該程序包括發送該服務提供者電話號碼至該用戶端裝置或第一以處理器為基礎裝置7140。Next, as shown in FIG. 7a, in a specific embodiment, the program includes transmitting the contact list (including items corresponding to the service provider telephone number) to the client device or the first processor-based device 7120. In an alternative embodiment, as shown in Figure 7b, the program includes transmitting the service provider telephone number to the client device or the first processor-based device 7140.
在另外具體實施例中,該程序還可包括決定已擷取自該服務提供者資料庫或發送至該用戶端裝置或第一以處理器為基礎裝置的該等服務提供者電話號碼之任一者是否重複該等先前發送者。僅會擷取或發送不重複的該等服務提供者電話號碼至該用戶端裝置或第一以處理器為基礎裝置。In still other embodiments, the program may further comprise determining any one of the service provider phone numbers that have been retrieved from the service provider database or sent to the client device or the first processor-based device Whether the previous senders are repeated. Only the service provider phone numbers that are not duplicated are retrieved or sent to the client device or the first processor-based device.
在圖7a所示之具體實施例中,該用戶端裝置或第一以處理器為基礎裝置接著使用該等聯絡表項目之至少一者來集結該聯絡表7160。或者,在圖7b所示之具體實施例中,該用戶端裝置或第一以處理器為基礎裝置使用該等服務提供者電話號碼之至少一者來集結該聯絡表7180。該用戶端裝置或第一以處理器為基礎裝置還可在發送過此類資訊時使用額外服務提供者資訊。在另一具體實施例中,該用戶端裝置或第一以處理器為基礎裝置可在該聯絡表內僅包括某些服務提供者電話號碼,例如其可僅包括先前未發送過的號碼。In the particular embodiment illustrated in Figure 7a, the client device or the first processor-based device then aggregates the contact table 7160 using at least one of the contact list items. Alternatively, in the particular embodiment illustrated in Figure 7b, the client device or the first processor-based device uses at least one of the service provider telephone numbers to aggregate the contact table 7180. The client device or the first processor-based device may also use additional service provider information when such information is sent. In another embodiment, the client device or the first processor-based device may include only certain service provider phone numbers within the contact list, for example, it may include only previously unsent numbers.
圖8從一用戶端裝置角度說明一種用於為一用戶端裝置集結一聯絡表之程序。該用戶端裝置可能係能夠單獨或組合另一裝置來儲存並運行軟體電話軟體的任一裝置。可行用戶端裝置之範例包括一USB裝置、一DECT電話、一蜂巢式電話及一電腦。在一較佳具體實施例中,該用戶端裝置係一USB裝置。該用戶端裝置係耦合至一第一以處理器為基礎裝置,其可能係(例如)一電腦。Figure 8 illustrates a procedure for assembling a contact list for a client device from the perspective of a client device. The client device may be any device capable of storing and running the software phone software, either alone or in combination with another device. Examples of possible client devices include a USB device, a DECT phone, a cellular phone, and a computer. In a preferred embodiment, the client device is a USB device. The client device is coupled to a first processor-based device, which may be, for example, a computer.
該程序包括傳輸一獨特用戶端識別碼至一伺服器8020。該獨特用戶端識別碼可能係識別一特定消費者或用戶端裝 置之任一資訊,例如一用戶端裝置序號、一消費者電話號碼、一網際網路協定位址或一網路介面代碼。一密碼還可相關聯於該獨特用戶端識別碼。在一較佳具體實施例中,該獨特用戶端識別碼係一用戶端裝置序號,其可能或可能不與一密碼相耦合。The program includes transmitting a unique client identification code to a server 8020. The unique client ID may identify a particular consumer or user device Any information, such as a client device serial number, a consumer phone number, an internet protocol address, or a network interface code. A password can also be associated with the unique client identification code. In a preferred embodiment, the unique client identification code is a client device serial number that may or may not be coupled to a password.
該用戶端裝置可經由至少一通信或資料網路(例如一封包交換式網路)來耦合至該伺服器。在一較佳具體實施例中,在該用戶端裝置與該伺服器之間的通信係藉由HTTP且係經由TCP/IP協定來加以實施。The client device can be coupled to the server via at least one communication or data network (e.g., a packet switched network). In a preferred embodiment, the communication between the client device and the server is implemented via HTTP and via a TCP/IP protocol.
該伺服器係調適以提供對應於該獨特用戶端識別碼之消費者位置識別資訊。該消費者位置識別資訊可能使該消費者或用戶端裝置與一特定地理區域相關聯的任一資訊,例如一郵遞區號、州、城市、街道地址、經度及緯度座標、全球定位座標或基於某些市場特徵來定義一區域之資訊。在一較佳具體實施例中,位置識別資訊係相關聯於消費者位置之緯度及經度座標。在另一具體實施例中,人口統計資訊(諸如年齡、工作狀況及/或婚姻狀況)還相關聯於該獨特用戶端識別碼。The server is adapted to provide consumer location identification information corresponding to the unique client identification code. The consumer location identification information may cause any information associated with the particular geographic area of the consumer or client device, such as a postal area code, state, city, street address, longitude and latitude coordinates, global positioning coordinates, or based on some These market characteristics define the information of a region. In a preferred embodiment, the location identification information is associated with the latitude and longitude coordinates of the consumer location. In another embodiment, demographic information (such as age, work status, and/or marital status) is also associated with the unique client identification code.
在另一具體實施例中,在該等服務提供者電話號碼係相關聯於在該位置識別資訊內所反映之相同郵遞區號時,服務提供者電話號碼可對應於該位置識別資訊。在另一具體實施例中,在該等服務提供者電話號碼係相關聯於在該位置識別資訊內所反映之相同特定資訊時,服務提供者電話號碼可對應於該位置識別資訊。該特定資訊可包括諸如郵 遞區號、州、城市、街道、經度及緯度座標、全球定位座標之資訊與基於某些市場特徵來定義一區域之資訊。在另一具體實施例中,在該等服務提供者電話號碼係相關聯於包括於一第一郵遞區號群組內的一第一郵遞區號,該第一郵遞區號群組還包括在該位置識別資訊內所反映之一第二郵遞區號時,服務提供者電話號碼可對應於該位置識別資訊。在另一具體實施例中,在該等服務提供者電話號碼係相關聯於一地理區域,該地理區域係還相關聯於該位置識別資訊時,該等服務提供者電話號碼可對應於該位置識別資訊。該地理區域可由一預定組視場特徵來加以定義,該預定組視場特徵包括某些人口統計資訊,例如人均收入、在考量地理區域內的平均住宅價格或購物或遞送或其他相似區域。In another embodiment, the service provider telephone number may correspond to the location identification information when the service provider telephone number is associated with the same zip code as reflected within the location identification information. In another embodiment, the service provider telephone number may correspond to the location identification information when the service provider telephone number is associated with the same specific information reflected in the location identification information. This specific information may include such as postal Information on area code, state, city, street, longitude and latitude coordinates, global positioning coordinates, and information defining an area based on certain market characteristics. In another embodiment, the service provider telephone number is associated with a first postal code number included in a first postal area code group, the first postal area code group further including identification at the location When the second postal area code is reflected in the information, the service provider telephone number may correspond to the location identification information. In another embodiment, when the service provider telephone numbers are associated with a geographic area that is also associated with the location identification information, the service provider telephone numbers may correspond to the location Identify information. The geographic area may be defined by a predetermined set of field of view features including certain demographic information, such as per capita income, average residential prices within the considered geographic area, or shopping or delivery or other similar areas.
下一步驟包括接收對應於一聯絡表之項目的服務提供者資訊8040。該等項目包括對應於該消費者位置識別碼之服務提供者電話號碼。在一較佳具體實施例中,該等項目包括該等服務提供者之名稱及業務類別。在另一具體實施例中,該等項目包括關於該等服務提供者之資訊(例如服務提供者地址、服務提供者廣告)、服務提供者業務特定的資訊、至服務提供者網站之連結及至服務提供者電話號碼之連結。The next step includes receiving service provider information 8040 corresponding to an item of a contact list. The items include a service provider phone number corresponding to the consumer location identifier. In a preferred embodiment, the items include the names and service categories of the service providers. In another embodiment, the items include information about the service providers (eg, service provider address, service provider advertisements), service provider specific information, links to service provider websites, and services A link to the provider's phone number.
在一具體實施例中,僅接收不重複該用戶端裝置已接收之項目的該等項目。在另一具體實施例中,僅接收不重複先前發送至該用戶端裝置之項目的該等項目。In a specific embodiment, only those items that do not repeat the items that the client device has received are received. In another embodiment, only those items that were previously sent to the item of the client device are not received.
最後步驟包括集結一聯絡表之項目8060。在一較佳具體實施例中,所有項目均由該用戶端裝置接收,但僅先前未曾接收或先前用以集結聯絡表的該等項目將會用以集結聯絡表。在一具體實施例中,該用戶端裝置搜尋該聯絡表用以獲得匹配接收自該服務提供者資料庫之該等項目的項目。僅未曾包括於該聯絡表內的該等項目將會用以集結聯絡表。在另一具體實施例中,該用戶端裝置搜尋該聯絡表用以獲得先前包括於該聯絡表內,但隨後被消費者刪除或隱藏的項目。此類項目將不會用以集結聯絡表。The final step consists of assembling item 8060 of a contact list. In a preferred embodiment, all items are received by the client device, but only those items that have not previously been received or previously used to assemble the contact list will be used to assemble the contact list. In a specific embodiment, the client device searches the contact list for items matching the items received from the service provider database. Only those items not included in the contact form will be used to assemble the contact form. In another embodiment, the client device searches the contact list for items previously included in the contact list but subsequently deleted or hidden by the consumer. Such projects will not be used to assemble contact sheets.
在另一具體實施例中,該用戶端裝置搜尋該聯絡表以決定其是否包含依據最近更新而未接收的任何服務提供者項目。在一具體實施例中,將會從該聯絡表中移除此類項目。在另一具體實施例中,該用戶端裝置將會進一步決定消費者是否已操縱此類項目(例如包含旗標)且若其已操縱,則將不會移除其。In another embodiment, the client device searches the contact list to determine if it contains any service provider items that were not received based on the most recent update. In a specific embodiment, such items will be removed from the contact list. In another embodiment, the client device will further determine whether the consumer has manipulated such items (eg, including a flag) and if it has been manipulated, it will not be removed.
儘管已論述本發明之不同具體實施例,但習知此項目技術者應瞭解可對其進行變更而不脫離本發明之原理。藉助範例方式,上述技術可用以集結具有特定廣告的上文引用服務提供者片段。此外,儘管已說明較佳具體實施例,但仍可設計不包括該等特徵之所有特徵的不同具體實施例,仍不脫離本發明之精神及範疇。While the invention has been described in terms of various specific embodiments, it is understood that By way of example, the above techniques can be used to assemble the above referenced service provider segments with specific advertisements. In addition, while the preferred embodiment has been described, it is contemplated that various embodiments of the various features may be devised without departing from the spirit and scope of the invention.
1000‧‧‧系統1000‧‧‧ system
1020‧‧‧電腦1020‧‧‧ computer
1040‧‧‧輸入/輸出埠1040‧‧‧Input/Output埠
1060‧‧‧監視器1060‧‧‧ monitor
1080‧‧‧揚聲器1080‧‧‧Speakers
1100‧‧‧耳機1100‧‧‧ headphones
1120‧‧‧無線鍵盤1120‧‧‧Wireless keyboard
1140‧‧‧用戶端裝置1140‧‧‧Customer device
2020‧‧‧第一通信介面2020‧‧‧First communication interface
2030‧‧‧類比電話2030‧‧‧ analog phone
2040‧‧‧匹配電路2040‧‧‧match circuit
2060‧‧‧訂戶線路介面(SLIC)晶片2060‧‧‧Site Line Interface (SLIC) Wafer
2080‧‧‧類比轉數位轉換器2080‧‧‧ Analog to digital converter
2120‧‧‧多用途USB晶片2120‧‧‧Multipurpose USB chip
2140‧‧‧USB插塞2140‧‧‧USB plug
2160‧‧‧USB集線器2160‧‧‧USB hub
2180‧‧‧記憶體控制器2180‧‧‧ memory controller
2200‧‧‧記憶體2200‧‧‧ memory
3000‧‧‧軟體使用者介面3000‧‧‧ software user interface
3020‧‧‧服務提供者片段3020‧‧‧Service Provider Fragment
3040‧‧‧電話片段3040‧‧‧Phone clip
3060‧‧‧聯絡表片段3060‧‧‧Contact form fragment
4000‧‧‧網路環境4000‧‧‧Network environment
4020‧‧‧交易伺服器4020‧‧‧Transaction Server
4060‧‧‧網際網路4060‧‧‧Internet
4080‧‧‧資料庫伺服器4080‧‧‧Database Server
4120‧‧‧硬碟機4120‧‧‧ hard disk drive
5000‧‧‧用戶端資料庫5000‧‧‧Client database
5020‧‧‧使用者5020‧‧‧Users
5040‧‧‧消費者電話號碼5040‧‧‧ Consumer Phone Number
5060‧‧‧消費者姓氏5060‧‧‧Customer surname
5080‧‧‧消費者名字5080‧‧‧ Consumer Name
5100‧‧‧用於授權之欄5100‧‧‧For authorization
5120‧‧‧消費者郵遞區號5120‧‧‧Consumer Postal Code
5160‧‧‧第一列5160‧‧‧first column
5180‧‧‧第一列之第一格5180‧‧‧ First column of the first column
5200‧‧‧第一列之第二格5200‧‧‧Second column of the first column
5220‧‧‧第一列之第三格5220‧‧‧ the third column of the first column
5240‧‧‧第一列之第四格5240‧‧‧ the fourth column of the first column
5260‧‧‧第一列之第五格5260‧‧‧ the fifth column of the first column
5280‧‧‧第一列之第六格5280‧‧‧ the sixth column of the first column
5320‧‧‧第二列5320‧‧‧second column
6000‧‧‧服務提供者資料庫6000‧‧‧Service Provider Database
6020‧‧‧用於服務類別之欄6020‧‧‧for the service category
6240‧‧‧第一列之第五格6240‧‧‧ the fifth column of the first column
6060‧‧‧服務提供者郵遞區號6060‧‧‧Service provider postal code
6080‧‧‧電話號碼6080‧‧‧ phone number
6100‧‧‧指示6100‧‧‧Instructions
6140‧‧‧第一列6140‧‧‧first column
6160‧‧‧第一列之第一格The first cell of the first column of 6160‧‧
6180‧‧‧第一列之第二格6180‧‧‧Second column of the first column
6200‧‧‧第一列之第三格6200‧‧‧ the third column of the first column
6220‧‧‧第一列之第四格6220‧‧‧ the fourth column of the first column
6240‧‧‧第一列之第五格6240‧‧‧ the fifth column of the first column
6280‧‧‧第二列6280‧‧‧second column
圖1說明可運用本發明之一電腦系統之一範例性具體實施例。BRIEF DESCRIPTION OF THE DRAWINGS Figure 1 illustrates an exemplary embodiment of one of the computer systems in which the present invention may be utilized.
圖2說明依據本發明之一具體實施例之一用戶端裝置之一高階組件圖。2 illustrates a high level component diagram of one of the client devices in accordance with an embodiment of the present invention.
圖3說明依據本發明之一具體實施例之一軟體電話使用者介面之一範例,該軟體電話使用者介面包括一服務提供者片段、一電話片段及一聯絡表片段。3 illustrates an example of a software telephone user interface in accordance with an embodiment of the present invention, the software telephone user interface including a service provider segment, a telephone segment, and a contact table segment.
圖4描述可運用本發明之一用戶端裝置之一網路環境。Figure 4 depicts a network environment in which one of the client devices of the present invention can be utilized.
圖5a說明來自可結合本發明之一具體實施例運用之一範例性用戶端資料庫之一表格之一範例。圖5b說明來自該表格之一列。Figure 5a illustrates an example of a table from one of the exemplary client-side databases that may be utilized in conjunction with one embodiment of the present invention. Figure 5b illustrates one column from the table.
圖6a說明來自可結合本發明之一具體實施例運用之一範例性服務提供者資料庫之一表格之一範例。圖6b說明來自該表格之一列。Figure 6a illustrates an example of a table from one of the exemplary service provider databases that may be utilized in connection with an embodiment of the present invention. Figure 6b illustrates one column from the table.
圖7a及7b從一伺服器角度依據本發明說明用於使用一用戶端裝置來集結一聯絡表之範例性程序。Figures 7a and 7b illustrate, from a server perspective, an exemplary procedure for assembling a contact list using a client device in accordance with the present invention.
圖8依從一用戶端裝置角度據本發明說明用於使用一用戶端裝置來集結一聯絡表之一範例性程序。Figure 8 illustrates an exemplary procedure for assembling a contact list using a client device in accordance with the teachings of the present invention.
1020‧‧‧電腦1020‧‧‧ computer
4000‧‧‧網路環境4000‧‧‧Network environment
4020‧‧‧交易伺服器4020‧‧‧Transaction Server
4060‧‧‧網際網路4060‧‧‧Internet
4080‧‧‧資料庫伺服器4080‧‧‧Database Server
4120‧‧‧硬碟機4120‧‧‧ hard disk drive
5000‧‧‧用戶端資料庫5000‧‧‧Client database
6000‧‧‧服務提供者資料庫6000‧‧‧Service Provider Database
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WO2008124447A1 (en) | 2008-10-16 |
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