TW595171B - Unified messenger system for integrating email and fax and the method thereof - Google Patents

Abstract

A unified messenger system for integrating email and fax system including an email server and a unified messenger server. The email server is installed a fax card for sending a fax document. A client utilizes a user interface to send a fax message received by the fax card of the email server. Transmitting the fax message to the unified messenger server to forward the fax message to another client and thereby producing a fax delivery log and a reply message.

Description

595171 V. Description of the invention (1) [Technical field to which the invention belongs] The invention relates in particular to the information integration system of an information integration system including email and fax. [Previous technology] Big! To: Send documents to customers who are far away for review. Even by electronic cleaning, faxing the documents to the other party is often used by office staff. With the increasing popularity of information technology and personal computers, the invention of fax software has made it possible to send documents to other parties' electronic broadcast: ^, through the local computer, the electronic block is transmitted to the remote end Of customers. In terms of information exchange, modern people 'except traditional fax services: via email, mobile phone, voicemail, real-time ^^ However, when the information in hand is only in paper instead of electronic files, and customers are worried about this Faxes can meet immediate needs when you are running out of material. The picture shows a traditional e-mail, a fax rack, two private branch exchanges (PBX, Private Branch dagger 11, a gateway server 1 3, a direct transmission server R ge), and a local client 19. I use: server 15, a mail server. The main function is to manage the multi-line switch 11, short for switch, main and standby, including the automatic switchboard and voice mail: There are several 8 lines and internal ones, and the devices used in the company have 1 3, which are mainly used for Internet telephone and transmission: machine = ::: road: gateway servo system and Internet Protocol (IP) _ 二 、 疋 '丨;, Department of Integrated Telephone Networking),, and Kushiro, the language of the sender 0503-9161TWF (Nl); TSMC2002-0771; Alex Chen.ptd 595171 V. Description of the invention (2) ___— The audio is digitized and loaded into the IP network, and the other end is renumbered, and then transmitted to the receiver; because of the network power: for analog voice, 'need to digitize and compress the fish — up to 5 audio signals include: Voice card 'compression card, as well as applied in force two: to the main component body. The fax server 1 5 is a compression software that specifically manages the network transmission I ▲. Using a telephone line, it can be sent via a computer. M3 = users on the feeding route, or the computer also receives the transmission: it is in charge of the eight computers or the network. To handle the sending and receiving of e-mails, Internet server π is the same as normal mail, but it must go through it; not e-mail. For this example, when you want to fax a copy of the service. The computer receives the direct message from), m ^ ^ ^ 's computer (assuming that after that, i out = machine Γ brain broadcasts the call of the other party η, after processing: send i K two fax signals? # User dedicated switch true signal conversion = 子: ;;;, and forwarded to the mail feeder η will pass, 矣 d Γ can be processed, through the local network post Ί Hi tail © client 19's computer. In this way, pass straight 1 Section = layer transfer can reach the client, which easily leads to the fax signal body into the machine, or the computer's fax software: Convenient, but there are still many disadvantages to the fax machine

# # ： ^ # ^ ^ ^ T flJ Another or important document will be faxed out accidentally, 0503-9161TWFCN1); TSMC2002-0771; Alex Chen

Ptd Page 6 595171 V. Description of the Invention (3) There is a risk of leaking. (2) Too much time consuming: When you want to fax a document, you have to go to the fax room, wait for the document to be transmitted, and then return to your seat. The whole process takes an average of 4 to 5 minutes. The time spent will increase significantly and it is quite inefficient. (3) Fax file management is not easy: the paper quality of the fax paper is special, and the text on the paper cannot be stored for a long time, which causes inconvenience of filing and organizing the documents, and the fax cannot be guaranteed to the other party after receiving the fax. (4) The cost is too high: If a general company has foreign customers, the demand for faxes is usually high, and therefore the fax costs are also high. If you use the computer to fax, you need to use fax software. The fax software on the two cities is roughly divided into the following types: Lotus Notes,

Exchange system and other kinds. These fax software are simple and convenient to use, but are not functional enough to satisfy a certain user. As a company user, many documents need to know that someone faxed a document within a certain percentage. Yue Ling (2) Some documents are time-sensitive, and Yu Wen sends back a confirmation message, and after the clerk ... x, goes out, then a confirmation message. (3) When an individual automatically responds to the other person through a fax software to read a fax file for some reason, the reason for reading the fax file can be read. ° μ 'Information' Fang Muyi also (4) Documents faxed to the other party's "," and the outgoing number need to enter the extension number, then the helmet and the toast have money, and the other party is flat

0503-9161TWF (Nl); TSMC2002-0771; Alex Chen.ptd cannot dial the fax of the other party directly;} ^ 595595 5. Description of the invention (4) (5) The traditional method of using fax is the computer pair. There are very few computers, not fax machines to fax machines, or faxes from computers to fax machines = fax machines to fax directly to a computer to achieve, * the interface does not have to and must be faxed through a fax software browser action. / 、 Sub-mail integration, and you ca n’t send the ^ + making confidential documents, # 真 consuming stomach time 丁 间 "through the browser ’s instructions: 软体 Settings :: Software 5 · The exact management is too high and inconvenient to use, etc. ： = The problem of difficult and difficult management. 14 Also, major enterprises urgently need to solve the problem. [Content of the invention] There is a bell here, the message integration system for the purpose of the present invention, email and Weizhi email and fax interface. The functions of file and fax are integrated in unified registration. Another purpose is to provide an e-mail and direct mail, the main processing method, so that e-mail /, and information can be provided through fax records. Security mechanism. Where there is a facsimile integration system: Fang: = = management, and the cost of facsimile is reduced: "" Fax document management based on the above purpose 'processing method of the present invention's one interest integration system includes: Sub-mail and fax messages are provided for the server and a message integration server for mail. … A fax card 1 for receiving and sending faxes electronically; service; I side page 8 0503-916imm); TSMC2002-0771; Alcx Chen.ptd 5. Description of the invention (5) E-mail package for real use and one purpose The above fax card is used to send the fax by e-mail processing to generate a packet code to send the fax data to the above message and the whole fax data; and the above sending fax receiving end is transmitted according to the above-mentioned sending mode. The above-mentioned facsimile number describes the facsimile number of the sending facsimile and includes a sent fax identification number from the real number; the heart and one sent information based on the above-mentioned sending value; I fax identification message, receiving the above-mentioned sent fax material; , Kariya, and the above-mentioned destination server white, +, and two-hearted mail server receive and send fax data> g ^ The fax content is sent to c #, and the fax function of the -return destination fax is generated in the electronic Multi-server transfer of direct mail server λ 5 tiger, reducing fax [Embodiment] The present invention provides a method for processing electronic mail. The message matching system and the second figure show the electronic device of the present invention. The structure includes a message integrated feeding device. Err SrVer) 21, a mail feeder, 23, and a customer-server 21 combined with the traditional Internet voice protocol ⑽ ", integrated telephone, telephone, and telephone :: ;;, 4 boxes, voice Mailboxes, mobile phones and other similar η 0503-91617W (M1); TSMC2002-0771; A1 ex Chen.ptd Page 9 595171 V. Description of the invention (6) The function of preparing the Internet phone can also provide the function of a switch. Uses technology to provide existing voice services. The analog voice signals are transmitted digitally through the Internet or an intranet. The digital signals are first digitized and compressed into segments. Many small packets =, and a header is added as a mark, the header will indicate the send =, the address, and then the IP address and many feasible paths to reach the packet from the originator to the recipient End, and after receiving a lot of small packets from j, it can be restored to a voice signal. This: equipment can save the company's internal wiring costs and telephone costs. D mail technology mail server 23 integrates traditional gateway server, fax server Cry fish server for single Server, so in addition to. DD-and postal energy, f 1 ancient μ, # β # the ancient months of sending and receiving e-mail, but also has the function of gate arrest and fax. In other words, can be located: and compression and Encrypt, send the language of the sender j net = ancient addition 'by using 231 fax card instead of the fax server to load all incoming and outgoing fax messages, you can use the fax / reality to the fax machine or the Internet Users, or the same: Electricity = 3 The figure shows the e-mail / fax process of the present invention. In v1, a mail server and message are set up to integrate a mail server and a message into the journal. Crying mouth 0-a fax card, which is used to receive one send. The server = is equipped with a sub-mail including 'ship fax identification message,-send the fax content, and a destination fax number eight. In S2, the fax card receives and sends the e-mail for fax.

〇503-9161TWF (Nl); TSMC2002-0771; Alex Chen.ptd Page 10 V. Description of the invention (7) The fax card is based on the above email. In step S3, the above-mentioned sent true content and the above-mentioned message 1 information integration server are received. In step S5, the above-mentioned sending fax describes the sending fax internal end, and when the remote fax machine broadcasts the number, 21 receives the destination identification message, and ^^ receives the fax identification integration server. 21 receives the fax sub-mail; After that, the second sub-mail / fax will be forwarded and the fax identification message will be sent. During the receiving, the fax card will send the direct fax to the e-mail and process the sending fax that generates the destination fax number: cry rt integration server receives The sending service is printed from the above-mentioned mail server during receiving the above-mentioned sending fax, and the content of the data is transmitted to the receiving client of the first transmitting client, and then the receiving client and the receiving party are connected in random order (refer to the receiving true record). The sending and receiving destination of the interface should send a fax to the original record and receive the true content. The mail should be sent to the source by means of extension fax. The customer should send the fax to the fax number and fax it to the destination. The document comes in the real signal, and it is transmitted by fax, and it is transmitted by a source server 2 3 Fax information, and the parallel fax number in the existing dedicated line directly broadcast the service email to the client terminal 25, if used, the above fax card contains the above transmission information. Send the fax information. The above transmission fax Telepresence receiver. When receiving faxes by sending the numbers on the basis of facsimile, the computer or server is used to integrate the received faxes through the message. The received faxes are generated according to the message processing, including one randomly selected (DID) in the last received fax power. Client terminal 25, the user cannot fax the real number 231 through an electric call because he is out

595171 V. Description of the invention (8) If you continue reading this electronic document for fax, you can send it via this email /: When you receive the fax email, you can send it out-R The figure shows the email of the present invention / Facsimile interface i picture. The e-mail / fax address includes the address 31, address 33, and the address, fax number, or subject of the e-mail address of the developed object. = Straight = When sending a fax, the fax number entered in Block 31 in a custom format, such as "022 76 543 2 1 @ & Also, as shown, 1 0 ^ 22765432 1 refers to the aforementioned source fax Number, "@f ax month, J said the received fax identification message, and then entered the subject of this in the stop 33, and then the content (referring to the above received fax content) can be sent, the fax process is as described above As shown. If the document is faxed out, a transmission confirmation message will be generated to the sender, and a transmission record will be used to record the relevant information of the fax, such as the name, date of transmission, file type and confidentiality level, and object of transmission. When the recipient receives the fax document, the department will automatically return the confirmation message to the sender, and generate a transmission report I to record which fax equipment this is and the fax number of the recipient ^. ° ~ The email / fax interface 3 of the present invention can also enter the customer name or department code in the fax number, such as "Wang Xiaoming," ~ r〇〇In: 1 234 " < 022765432 1 @ fax > The format is also a custom format. In this way, the fax documents received by the other party will be displayed with the title or department code, etc., so that the customer can make the document easier. The broadcaster can fax and e-mail a document at the same time. Fax message to 6 intended to be sent to customers in this round "means that after the fax input is completed successfully and the sender's last name is generated. Another fax code is added to the system to show the customer, or to a different one.

595171 V. Description of the invention. (9) For customers, enter 0 22765432 1 in field 31 t @fax; 王小 ay @ msl · tsmc · com · tw to send files to different customers at the same time. . Another function of the e-mail and mail combination system of the present invention is to perform the entire operation of transmitting the information through a browser, so that the user can receive the fax no matter where it is. In addition, through the personal or public invention of the e-mail and fax message integration, the real machine cannot accurately control confidential documents, it takes too much time, it is not easy to handle the unified management, and the cost is too high. And the features that the fax document tube does not have: General fax software (1) integrated on a single interface ... In general electrical functions, instead of using other fax software, fax operations can be used. Version and open an additional interface to enter (2) to send confirmation message and send the remaining 1 after printing, it will automatically generate-send confirmation message Y the master successfully faxed the document to the transmission record, stating that this fax event = the person , And delivery time, recipient and fax number. χ 迗, fax date, and (3) Outgoing message: when the receiver is faxed, they can set it to receive the original message of Chuanzhi Ershiyuan and cannot check out the message to the sender, and inform the other party that 乂 = q 日 寸 ' Automatically reply to an external extension to fax documents directly. The system is in random mode. After the existing Quentin fax bluff, the phone is connected. 〃 Dedicated Line Select a Dedicated Line to ⑴ Receive Confirmation Message and Transmission Report: When Receiver Receives Fax Page 13 0503-9161TWF (Nl); TSMC2002-0771; Alex Chen.ptd 595171

V. Description of the Invention (ίο) When the file is filed, the system automatically transmits / receives the confirmation message to the sender, and generates-transmits: report: where is the fax used this time-the fax equipment and the fax number of the recipient. (6) Internet Fax: The operation of sending and receiving fax documents through the browser allows users to fax through personal or public computers no matter where they are. Although the present invention has been disclosed as above with preferred embodiments, it is not intended to limit the present invention. Any person skilled in the art can make various modifications and retouches without departing from the spirit and scope of the present invention. Therefore, the present invention The scope shall be determined by the scope of the attached patent application. Ϋ

595171 Brief description of the drawings In order to make the above and other objects, features, and advantages of the present invention more comprehensible, the following describes the preferred embodiments and the accompanying drawings for detailed descriptions as follows: FIG. 1 Shows traditional email / fax architecture flowchart. FIG. 2 is a flowchart showing a facsimile architecture of the present invention. Fig. 3 is a flowchart showing an e-mail / fax of the present invention. Figure 4 is a schematic diagram showing an e-mail / fax interface of the present invention. [Explanation of symbols] 11 ~ customer dedicated exchange; 13 ~ gateway feeder > 15 ~ fax server 17 ^ 23 mail server 3S · UO, 19 ^ 25 client terminal; 21 ~ message integration server as ·, 231 ～ Fax card; 30 ～ E-mail / fax service 31, 33

0503-9161TWF (Nl); TSMC2002-0771; Alex Chen.ptd p. 15

Claims (1)

W171, patent application scope 1. An e-mail and facsimile message-mail feeder, which is provided with a direct transmission; the system 'includes ...'; special ;: e-mail, the above-mentioned facsimile e-mail: package: and receive -Send two or two, one to send the fax content, and one to the end of the table] The fax identification message is sent according to the above-mentioned sent fax identification message. After receiving the two faxes, the uploading process will generate the content containing the above-mentioned sending fax: Sending faxes by fax, sending fax information; and receiving the above-mentioned destinations by tapping on a piece of feeder, "Sending the above fax information: the fax is poor, and according to the fax content to the cover should be on the above The destination sends the number directly to the sender, and the first fax record is generated. The fax / receive information of the number / number is received, and the email and fax information described in item 1 is requested. Terminal, which is coupled to the above-mentioned mail server «-mail and fax integration interface, which is used to transmit upload information integration t: i: consumption: the email and fax messages described in the item, which is used to notify the F, the first fax§ The recorded records include—the fax confirmation message is sent out. It is stated that the above-mentioned fax information of each client terminal has been sent. • 4 people t! Please send the email and fax information described in the first item of the scope = positive = ^, , ',,' /, the above-mentioned first fax record includes-a reception confirmation message ^ used to notify each of the client terminals that the above-mentioned fax data has been sent 0503-9161TWF (Nl); TSMC2002-0771; Alex Chen.ptd Page 16 595171 6. Scope of Patent Application Accept. The message integration is used for faxing. 6. The message integration is used for 7 · message integration. The customer Ruiyi receives the true identification integration server and receives the e-mail, machine, and 8. The message integration waiting time fax information, such as the application system, contains the contents, If you apply for the system, the record copy is as follows: the scope of the patent of the destination of the last facsimile is included, the scope of the patent of the last facsimile is among the facsimile contents and messages received from the fax, and the content of the server is transmitted Produced just like the application system, arrived at one material. The above-mentioned mail receives the above-mentioned receiving and above-mentioned receiving and transmitting of the second facsimile patent. Among them, the first facsimile record described in the first item of the first facsimile record includes a transmission record, if the above-mentioned client terminal , The above-mentioned fax number and fax date and time. 1. The e-mail and value mentioned in item 1 above. The first facsimile record includes a transmission report and the facsimile equipment used. " 'E-mail and fax as described in item 2 > The message integration server is used to receive a target material', which includes a fax identification number from the receiving fax, the source fax number, and the receiving server according to the above. Receive fax data from the above message through the above fax card, and process to generate one of the fax numbers on the source side to receive fax power ^ Real e-mail to the above client terminal to record. The e-mail and facsimile message described in item 7 above cannot be connected to the client terminal. When you wait for it, redial to resend the above transmission. Information integration system, in which the above-mentioned emails and faxes cannot be said on the client terminal =-fax = record includes-out-of-office messages ... 595171 VI. Scope of patent application // Respond to the above-mentioned client to the above-mentioned outgoing message. The integration of the information is as described in the above paragraph, \ Email and fax as described in item 7 of the scope of special interest. The following U-steps are also transmitted over the Internet—a method for the integration of e-mail and fax messages, including providing a mail server and a message self-integration server: device = has-fax card. The email contains a sending fax identification message, k-fax inner valley, and _ destination fax number Shima; Sending transmission = = According to the above-mentioned sending fax identification message, receiving the above-mentioned sending code of Γΐΐΐίί the description of the fax content and the destination fax number (2) The feed server receives the above-mentioned sending formula from the mail feeder, and the facsimile number of the destination sending fax information is transmitted to the receiving end of the straight fax, and a first fax record is generated. The fax code V is from 2. People V. The 1 sub-mail and the straight-forward β heart = σ processing method described in item 11 of the patent scope, which further includes the following steps: At least one client terminal 'which is coupled to the above Mail server status, and one email and fax integration interface; and the use of the above email and fax integration interface to send the above-mentioned direct transmission 0503-9161TW (Nl); TSMC2002-0771; Alex Chen.ptd page 18 6. Scope of patent application —_ By email. For message integration, please confirm the email and fax confirmation message described in item 4 of the four-party law enforcement Fan Liwei /, which is used to explain: the t-th fax record includes-the fax material has been sent.上述 The above-mentioned fax data sent by each client terminal 1 4 · If you apply for the patented patent message integration processing method, the email and fax confirmation message described in the item "It is used to communicate: the death record-fax record includes-receive The material has been received. Each of the above-mentioned client terminals sends the above fax information information as described in the email and fax records described in Section 11 of the patent application. It is used to specify the copy of this: owing to the second straight: the record includes a transmission The above-mentioned client terminal and the upper room that send the content, information, + ,,, and events are described. The facsimile number of the destination and the date and time of the facsimile date and time are from 1 to 1i. For example, the email address and the direct transmission method described in item 11 of the scope of the patent application. — Authenticity% 171 Fax equipment used for recording fax events of this product. 1. The message integration processing method in the scope of the patent application No. 12 applies directly to the mail and fax of the macroluzol prostitute. ^ Τ The above customers 鸲 The terminal receives and receives faxes from a destination customer ^, including τ The steps are as follows: The above information integrates the client fax data from the server, which includes—received fax identification information and a source fax number; the received fax content is based on the received fax identification information, and the mail server passes the above 0503-9161TWF (Nl); TSMC2002-0771; Alex Chen.ptd Page 19 595171, _ _ VI. Claims and Disclaimers Scope of Patent-1-A description of the fax card received from the above but the processing generator received the above-mentioned failed fax data ; Code-receiving direct transmission = receiving fax content and the above-mentioned source end transmitting direct dream transfer ^, ten e-mail, and .. 筮Two fax records. Deadline terminal, message ^ • If the above emails and faxes described in item 17 of the claim are not available for connection: When receiving the above; When receiving the limit of the step of receiving the true data, Then perform the client terminal change of Cao, although the waiting time arrives—19. For example, the special U ^ message integration processing party \ J, the message / sub-mail and fax described in item 17 of the brother, in the above customers End =, the above first fax record includes-when going out of mail ... the terminal cannot read the above-mentioned e-mail for receiving faxes /: outgoing messages to the above-mentioned client. 6 ± 'Declaration of the scope of the patent claims No. 17 of the e-mail and transmission of the message ... management method, the method of receiving fax data on the Internet to receive the above-mentioned fax information j j See. 0 through page 20 0503-9161TWF (Nl); TSMC2002-0771; Alex Chen.ptd