TW201321057A - Method of handling abnormal termination, server performing the same and storage media storing the same - Google Patents

Method of handling abnormal termination, server performing the same and storage media storing the same Download PDF

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TW201321057A
TW201321057A TW101138205A TW101138205A TW201321057A TW 201321057 A TW201321057 A TW 201321057A TW 101138205 A TW101138205 A TW 101138205A TW 101138205 A TW101138205 A TW 101138205A TW 201321057 A TW201321057 A TW 201321057A
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error
identification code
received
program
storage
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TW101138205A
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Sung-Gook Jang
Kwang-Hee Yoo
Joo-Hyun Sung
Hye-Jin Jin
Yoon-Hyung Lee
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Neowiz Games Co Ltd
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Priority claimed from KR1020110118485A external-priority patent/KR101338150B1/en
Priority claimed from KR1020120075210A external-priority patent/KR20140008108A/en
Application filed by Neowiz Games Co Ltd filed Critical Neowiz Games Co Ltd
Publication of TW201321057A publication Critical patent/TW201321057A/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0793Remedial or corrective actions

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  • Debugging And Monitoring (AREA)
  • Storage Device Security (AREA)

Abstract

A method of handling abnormal termination is carried out inside an abnormal termination handling sewer capable of connecting to a user terminal which has caused a program error. The method of handling abnormal termination comprises receiving a program identification code obtained based on the corresponding program of the user terminal and an error identification code dependent on error data generated at the time of occurrence of the program error; and if the received program identification code is found in a temporary error repository, checking whether the received error identification code has been already received in association with the received program identification code.

Description

處理異常終止的方法,執行該方法的伺服器以及儲存該方法的儲存媒體 Method for handling abnormal termination, server for executing the method, and storage medium storing the method

本發明關於處理異常終止的方法,尤其關於處理異常終止的方法和執行該方法的異常終止處理伺服器,其能夠讓程式開發人員藉由從已引起程式錯誤的使用者終端接收程式識別碼和錯誤識別碼,並且基於接收的程式識別碼而儲存錯誤識別碼到錯誤貯存器和暫時錯誤貯存器裡,以根據程式版本和錯誤類型所儲存的錯誤資訊而立即處理程式錯誤。 The present invention relates to a method for handling abnormal termination, and more particularly to a method for handling abort and an abend processing server for executing the method, which enables a program developer to receive a program identification code and an error by a user terminal that has caused a program error. The identification code, and based on the received program identification code, stores the error identification code into the error storage and the temporary error storage to immediately process the program error according to the error information stored in the program version and the error type.

遭遇未預期的程式錯誤時,使用者首先要求程式開發人員解決問題,而程式開發人員試著經由與個別使用者一對一通信來解決問題。然而,從開發人員的角度來看,由於個別問題處理過程之間的重疊,故嘗試經由一對一通信來解決個別使用者的問題乃不可避免的涉及時間和資源的浪費;也從使用者的角度來看,當程式開發人員的回應有所延遲時則發生不滿。 In the event of an unexpected program error, the user first asks the programmer to solve the problem, and the programmer tries to solve the problem by communicating with the individual user one-to-one. However, from a developer's point of view, due to the overlap between individual problem processing processes, attempts to solve individual user problems via one-to-one communication are inevitably involved in waste of time and resources; From a perspective, dissatisfaction occurs when the developer's response is delayed.

為了克服此種狀況,程式開發公司收集擷取了整個或部分程式的傾卸檔案,並且為了程式錯誤修正、資料檢查和備份……等目的而除去未預期的錯誤;然而,由於程式的原始碼、版本、執行時間環境乃取決於個別使用者或服務提供者而彼此相異,故有效率的處理程式錯誤是相當艱鉅的任務。 In order to overcome this situation, the program development company collects dumping files that have captured all or part of the program, and removes unexpected errors for program error correction, data checking and backup, etc.; however, due to the source code of the program The version, execution time, and execution time environment are different from each other depending on the individual user or service provider. Therefore, efficient processing error is a very difficult task.

已開發各式各樣的科技來處理異常程式終止。下面介紹的專利都關於上述的科技。 A variety of technologies have been developed to handle exception program termination. The patents described below all relate to the above mentioned technology.

韓國專利公開案第10-2009-0010458號關於依據異常終止連接來控制遊戲角色的方法,更特定而言,係關於在異常連接終止下控制遊戲角色的方法,其當遊戲程式發生異常連接終止時,藉由採用人工智慧以避免角色死亡處罰而能夠控制遊戲角色的行為達預定時間。 Korean Patent Publication No. 10-2009-0010458 relates to a method of controlling a game character according to an abnormal termination connection, and more particularly, to a method for controlling a game character under abnormal connection termination, when an abnormal connection termination occurs in a game program By using artificial intelligence to avoid role death penalty, it is possible to control the behavior of the game character for a predetermined time.

韓國專利公開案第10-2002-0078230號關於發生異常系統終止時儲存資料的方法,更特定而言,係關於避免資料漏失的方法,其包括:開機時期,其中當開啟電力時執行開機載入器,並且藉由將初始資料載入RAM來執行程式;資料再呼叫時期,其中如果快閃記憶體包含來自之前任務的資料,則讀入對應的資料並且開始對應的應用程式;以及資料儲存時期,其中如果執行應用程式期間發生異常系統終止,則暫時儲存於RAM的系統資料和應用程式資料便儲存於快閃記憶體中並且後續終止。 Korean Patent Publication No. 10-2002-0078230 relates to a method of storing data when an abnormal system is terminated, and more particularly, a method for avoiding data loss, which includes: a boot period in which a boot load is performed when power is turned on. And executing the program by loading the initial data into the RAM; the data re-calling period, wherein if the flash memory contains data from the previous task, the corresponding data is read and the corresponding application is started; and the data storage period If an abnormal system termination occurs during execution of the application, the system data and application data temporarily stored in the RAM are stored in the flash memory and subsequently terminated.

先前科技僅提供在程式或系統異常終止時避免程式使用者發生不可預期之資料漏失的科技。然而,先前科技沒有提供從程式開發人員的角度來分析和處理錯誤原因的科技。 Previous technology only provided technology to prevent program users from experiencing unanticipated data loss when the program or system terminated abnormally. However, previous technologies did not provide technology to analyze and deal with the cause of errors from the perspective of a programmer.

本發明已努力提供處理異常終止的方法和執行該方法 的異常終止處理伺服器,其能夠讓程式開發人員藉由從已引起程式錯誤的使用者終端接收程式識別碼和錯誤識別碼,並且基於接收的程式識別碼而儲存錯誤識別碼到錯誤貯存器和暫時錯誤貯存器裡,以根據程式版本和錯誤類型所儲存的錯誤資訊而立即處理程式錯誤。 The present invention has been made to provide a method of handling abnormal termination and to perform the method The abort processing server, which enables the program developer to receive the program identification code and the error identification code from the user terminal that has caused the program error, and store the error identification code to the error storage device based on the received program identification code and In the temporary error store, the program error is immediately processed by the error information stored according to the program version and the error type.

本發明嘗試提供處理異常終止的方法和執行該方法的異常終止處理伺服器,其能夠藉由從使用者終端接收關聯於程式的散列碼以做為程式識別碼,而偵測由於被駭所造成的程式修改。 The present invention seeks to provide a method for processing an abend and an abend processing server for performing the method, which can detect a hash code associated with a program as a program identification code from a user terminal, and detect The resulting program modification.

本發明嘗試提供處理異常終止的方法和執行該方法的異常終止處理伺服器,其能夠讓程式開發人員藉由在發生程式錯誤時接收使用者終端的系統資訊,並且藉由將它關聯於程式識別碼和錯誤識別碼來儲存系統資訊,而以特定方式來處理程式錯誤。 The present invention seeks to provide a method for handling an abend and an abend processing server for executing the method, which enables a program developer to receive system information of a user terminal when a program error occurs, and to identify it by associating it with the program. Code and error identification code to store system information and handle program errors in a specific way.

在具體態樣中,處理異常終止的方法係執行於異常終止處理伺服器,其能夠連接到引起程式錯誤的使用者終端。處理異常終止的方法包括:接收基於使用者終端之對應程式所獲得的程式識別碼,並且接收取決於在發生程式錯誤時所產生之錯誤資料的錯誤識別碼;以及如果接收的程式識別碼係發現於暫時錯誤貯存器,則檢查接收的錯誤識別碼是否已經關聯於接收的程式識別碼而接收。 In a particular aspect, the method of handling an abend is performed on an abend processing server that is capable of connecting to a user terminal that caused a program error. The method for processing the abnormal termination includes: receiving a program identification code obtained based on a corresponding program of the user terminal, and receiving an error identification code depending on an error data generated when a program error occurs; and if the received program identification code is found In the temporary error storage, it is checked whether the received error identification code has been received in association with the received program identification code.

於一具體態樣,處理異常終止的方法進一步包括:如果接收的錯誤識別碼已經接收,則藉由將接收的錯誤識別 碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於錯誤貯存器。在此,處理異常終止的方法可以進一步包括:如果接收的錯誤識別碼尚未接收,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於暫時錯誤貯存器。 In a specific aspect, the method for processing abnormal termination further includes: if the received error identification code has been received, by identifying the received error The code is associated with the received program identification code and the received error identification code is stored in the error store. Here, the method of processing the abnormal termination may further include: if the received error identification code has not been received, storing the received error identification code in the temporary error storage by associating the received error identification code with the received program identification code .

於一具體態樣,處理異常終止的方法進一步包括:如果接收的程式識別碼未發現於暫時錯誤貯存器,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於暫時錯誤貯存器。 In a specific aspect, the method for processing the abnormal termination further includes: if the received program identification code is not found in the temporary error storage, storing the received error by associating the received error identification code with the received program identification code The identification code is in the temporary error storage.

於一具體態樣,處理異常終止的方法進一步包括:如果接收的程式識別碼未發現於暫時錯誤貯存器,則檢查接收的錯誤識別碼是否已經接收於暫時錯誤貯存器;以及如果接收的錯誤識別碼已經接收,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於用於懷疑被駭所造成之錯誤的貯存器。 In a specific aspect, the method for processing the abnormal termination further includes: if the received program identification code is not found in the temporary error storage, checking whether the received error identification code has been received in the temporary error storage; and if the received error is identified The code has been received, and the received error identification code is stored in the memory for suspecting the error caused by the defect by associating the received error identification code with the received program identification code.

於一具體態樣,程式識別碼對應於關聯於使用者終端之對應程式的散列碼。 In one embodiment, the program identification code corresponds to a hash code associated with a corresponding program of the user terminal.

於一具體態樣,錯誤識別碼對應於基於錯誤例外碼所產生的散列碼和經由使用者終端而擷取自錯誤資料的偏移碼。 In one embodiment, the error identification code corresponds to a hash code generated based on the error exception code and an offset code retrieved from the error data via the user terminal.

於一具體態樣,處理異常終止的方法進一步包括:在發生程式錯誤時接收使用者終端的系統資訊,以及將接收的系統資訊關聯於接收的錯誤識別碼和接收的程式識別碼。在此,接收使用者終端的系統資訊可以進一步包括: 允許從使用者終端收集特殊系統資訊。 In a specific aspect, the method for processing the abnormal termination further includes: receiving system information of the user terminal when a program error occurs, and associating the received system information with the received error identification code and the received program identification code. Here, the receiving system information of the user terminal may further include: Allows collection of special system information from user terminals.

於一具體態樣,使用者終端的系統資訊包括以下至少一者:使用者終端的程序資訊、網路資訊、在發生程式錯誤時的螢幕顯示資訊、規格資訊。 In one embodiment, the system information of the user terminal includes at least one of the following: program information of the user terminal, network information, screen display information when a program error occurs, and specification information.

在具體態樣中,異常終止處理伺服器可以連接到引起程式錯誤的使用者終端。異常終止處理伺服器包括:識別碼接收單元,其接收基於使用者終端之對應程式所獲得的程式識別碼,並且接收取決於在發生程式錯誤時所產生之錯誤資料的錯誤識別碼;以及貯存器搜尋單元,如果接收的程式識別碼係發現於暫時錯誤貯存器,則檢查接收的錯誤識別碼是否已經關聯於接收的程式識別碼而接收。 In a specific aspect, the abend processing server can be connected to a user terminal that causes a program error. The abnormal termination processing server includes: an identification code receiving unit that receives a program identification code obtained based on a corresponding program of the user terminal, and receives an error identification code depending on an error data generated when a program error occurs; and a storage device The search unit, if the received program identification code is found in the temporary error storage, checks whether the received error identification code has been received in association with the received program identification code.

於一具體態樣,異常終止處理伺服器進一步包括:錯誤儲存單元,如果接收的錯誤識別碼已經接收,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於錯誤貯存器。在此,如果接收的錯誤識別碼尚未接收,則錯誤儲存單元可以藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於暫時錯誤貯存器。 In a specific aspect, the abnormal termination processing server further includes: an error storage unit, if the received error identification code has been received, storing the received error identification by associating the received error identification code with the received program identification code Coded in the error store. Here, if the received error identification code has not been received, the error storage unit may store the received error identification code in the temporary error storage by associating the received error identification code with the received program identification code.

於一具體態樣,異常終止處理伺服器進一步包括:錯誤儲存單元,如果接收的程式識別碼未發現於暫時錯誤貯存器,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於暫時錯誤貯存器。 In a specific aspect, the abnormal termination processing server further includes: an error storage unit, if the received program identification code is not found in the temporary error storage, by associating the received error identification code with the received program identification code, Store the received error identification code in the temporary error storage.

於一具體態樣,如果接收的程式識別碼未發現於暫時錯誤貯存器,則貯存器搜尋單元檢查接收的錯誤識別碼是 否已經接收於暫時錯誤貯存器;以及異常終止處理伺服器進一步包括用於懷疑被駭所造成之錯誤的儲存單元,如果接收的錯誤識別碼已經接收,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於用於懷疑被駭所造成之錯誤的貯存器。 In a specific aspect, if the received program identification code is not found in the temporary error storage, the storage search unit checks whether the received error identification code is Whether it has been received in the temporary error storage; and the abnormal termination processing server further includes a storage unit for suspecting the error caused by the defect, if the received error identification code has been received, by associating the received error identification code with The program identification code is received, and the received error identification code is stored in a memory for suspecting the error caused by the defect.

於一具體態樣,程式識別碼對應於關聯於使用者終端之對應程式的散列碼。 In one embodiment, the program identification code corresponds to a hash code associated with a corresponding program of the user terminal.

於一具體態樣,錯誤識別碼對應於基於錯誤例外碼所產生的散列碼和經由使用者終端而擷取自錯誤資料的偏移碼。 In one embodiment, the error identification code corresponds to a hash code generated based on the error exception code and an offset code retrieved from the error data via the user terminal.

於一具體態樣,異常終止處理伺服器進一步包括:系統資訊接收單元,其在發生程式錯誤時接收使用者終端的系統資訊;以及系統資訊儲存單元,其將接收的系統資訊關聯於接收的錯誤識別碼和接收的程式識別碼。在此,系統資訊接收單元允許從使用者終端收集特殊系統資訊。 In a specific aspect, the abnormal termination processing server further includes: a system information receiving unit that receives system information of the user terminal when a program error occurs; and a system information storage unit that associates the received system information with the received error Identification code and received program identification code. Here, the system information receiving unit allows special system information to be collected from the user terminal.

於一具體態樣,使用者終端的系統資訊包括以下至少一者:使用者終端的程序資訊、網路資訊、在發生程式錯誤時的螢幕顯示資訊、規格資訊。 In one embodiment, the system information of the user terminal includes at least one of the following: program information of the user terminal, network information, screen display information when a program error occurs, and specification information.

在具體態樣中,儲存有關執行於異常終止處理伺服器之處理異常終止的方法之電腦程式的儲存媒體,其包括以下功能:接收基於使用者終端之對應程式所獲得的程式識別碼,並且接收取決於在發生程式錯誤時所產生之錯誤資料的錯誤識別碼;以及如果接收的程式識別碼係發現於暫時錯誤貯存器,則檢查接收的錯誤識別碼是否已經關聯於 接收的程式識別碼而接收。 In a specific aspect, a storage medium storing a computer program for performing a method of abnormally terminating the processing of the abnormality processing server includes the following functions: receiving a program identification code obtained based on a corresponding program of the user terminal, and receiving Depending on the error identification code of the error data generated when a program error occurs; and if the received program identification code is found in the temporary error storage, it is checked whether the received error identification code is already associated with Received by the received program identification code.

根據本發明一具體態樣之處理異常終止的方法和關於該方法的科技能夠讓程式開發人員藉由從已引起程式錯誤的使用者終端接收程式識別碼和錯誤識別碼,並且基於接收的程式識別碼來儲存錯誤識別碼到錯誤貯存器和暫時錯誤貯存器裡,而根據程式版本和錯誤類型所儲存的錯誤資訊來立即處理程式錯誤。 The method for processing abnormal termination according to an embodiment of the present invention and the technology related to the method enable a program developer to receive a program identification code and an error identification code from a user terminal that has caused a program error, and identify based on the received program The code stores the error identification code into the error storage and the temporary error storage, and immediately processes the program error according to the error information stored in the program version and the error type.

根據本發明一具體態樣之處理異常終止的方法和關於該方法的科技藉由從使用者終端接收關聯於程式的散列碼做為程式識別碼,而允許偵測由於被駭所造成的程式修改。 A method for abnormally terminating processing according to an aspect of the present invention and a technique for the method for detecting a program caused by a nickname by receiving a hash code associated with a program from a user terminal as a program identification code modify.

根據本發明一具體態樣之處理異常終止的方法和關於該方法的科技能夠讓程式開發人員藉由在發生程式錯誤時接收使用者終端的系統資訊,並且藉由將它關聯於程式識別碼和錯誤識別碼來儲存系統資訊,而以特定方式來處理程式錯誤。 The method for processing abnormal termination according to an embodiment of the present invention and the technology related to the method enable a program developer to receive system information of a user terminal when a program error occurs, and by associating it with the program identification code and The error identification code stores system information and handles program errors in a specific way.

由於本文件所述的具體態樣僅提供本發明之結構或功能的敘述,故吾人不應將本發明的範圍解讀成受限於本文件所述的具體態樣。換言之,具體態樣可以採各式各樣的方式來修改;因此,應該了解本發明的範圍包括實施本發明之技術原理的每個可能的等效者。類似而言,由於本發明之目的或效果未必指定特定具體態樣來支持所有的目的 或者僅透露效果,故吾人應該了解本發明的技術範圍並不限於本文件所述之目的或效果。 The description of the present invention is not to be construed as limiting the scope of the invention. In other words, the specific aspects may be modified in various ways; therefore, it is understood that the scope of the invention includes every possible equivalent of the technical principles of the invention. Similarly, the purpose or effect of the present invention does not necessarily specify a particular embodiment to support all purposes. Or only the effect is disclosed, so it should be understood that the technical scope of the present invention is not limited to the objects or effects described in this document.

同時,本文件所用的詞彙應該解讀如下。 At the same time, the vocabulary used in this document should be read as follows.

已引入「第一」(first)、「第二」(second)和類似的詞彙來區分某一構件和其他構件;因此,本發明的技術範圍不應受限於那些詞彙。舉例而言,第一構件可以稱為第二構件,反之亦然。 The words "first", "second" and the like have been introduced to distinguish between a certain member and other members; therefore, the technical scope of the present invention should not be limited to those words. For example, a first component can be referred to as a second component and vice versa.

當說構件是「連接」(connected)到另一構件時,吾人應該了解可以存在第三構件以連接此二構件,即使二構件可以直接連接。另一方面,當說構件是「直接連接」(connected directly)到另一構件時,其應該解讀為二構件之間沒有進一步的構件。同時,其他敘述構件之間關係的表達,亦即「之間」(between)和「恰在之間」(immediately between)或「相鄰」(adjacent)和「直接相鄰」(directly adjacent),也應該如同上面方式來理解。 When a component is said to be "connected" to another component, we should understand that there may be a third component to connect the two components, even if the two components can be directly connected. On the other hand, when a component is said to be "connected directly" to another component, it should be interpreted as having no further components between the two components. At the same time, the expression of the relationship between other narrative components, that is, "between" and "immediately between" or "adjacent" and "directly adjacent", It should also be understood as above.

除非另有明確陳述,否則單數的表達應該解讀為包括複數的表達。例如「包括」(include)和「具有」(have)的詞彙是要表示存在了所具象的特徵、數量、步驟、行為、構件、模組及其組合,而應該理解為並未預先排除存在或增加一或更多個特徵、數量、步驟、行為、構件、模組及其組合的可能性。 Unless expressly stated otherwise, the singular expression should be interpreted as including the plural. For example, the words "include" and "have" are meant to indicate the presence of features, quantities, steps, behaviors, components, modules, and combinations thereof, and should be understood as not precluding the existence or The possibility of adding one or more features, quantities, steps, behaviors, components, modules, and combinations thereof.

引入用於個別步驟的識別符號(例如a、b、c和類似者)係為了方便敘述;符號不是要指出執行對應步驟的次序,因此個別的步驟可以根據不同於所指定的次序來執行,除 非另有明確所指。換言之,個別的步驟可以採相同於所指定的次序來執行,或者事實上同時或以相反的次序來執行。 The identification symbols (eg, a, b, c, and the like) introduced for the individual steps are for convenience of description; the symbols are not intended to indicate the order in which the corresponding steps are performed, and thus individual steps may be performed in a different order than specified, except Not specifically stated otherwise. In other words, individual steps may be performed in the same order as specified, or in fact, concurrently or in the reverse order.

本發明可以採取電腦可讀取的儲存媒體裡之電腦可讀取的程式碼之形式來實施。電腦可讀取的儲存媒體包括所有類型的儲存裝置,其中儲存了電腦系統可讀取的資料。電腦可讀取的儲存媒體範例包括ROM、RAM、CD-ROM、磁帶、軟碟、光學資料儲存裝置……等。以載波形式(例如經由網際網路的資料轉移)所實施的儲存媒體也包括在範例中。同時,電腦可讀取的儲存媒體可以分散於經由網路而彼此連接的電腦系統,並且電腦可讀取的程式碼可以採取分散的方式來儲存和執行。 The invention can be implemented in the form of computer readable code in a computer readable storage medium. Computer-readable storage media includes all types of storage devices that store data that can be read by a computer system. Examples of computer readable storage media include ROM, RAM, CD-ROM, magnetic tape, floppy disk, optical data storage device, and the like. Storage media implemented in the form of carriers (eg, data transfer via the Internet) are also included in the examples. At the same time, computer readable storage media can be distributed over computer systems connected to each other via a network, and computer readable code can be stored and executed in a decentralized manner.

本文件所用的詞彙除非另有不同定義,否則擁有與熟於本發明所屬技藝者所了解的相同意義。一般用途字典所定義的詞彙應該解讀成與相關科技所用的上下文意義一致。除非本文件另有明確定義,否則那些詞彙不應解讀成擁有理想的或過度正式的意義。 The terms used in this document have the same meaning as understood by those skilled in the art, unless otherwise defined. The vocabulary defined by the general purpose dictionary should be interpreted to be consistent with the contextual meaning used by the relevant technology. Unless otherwise clearly defined in this document, those terms should not be interpreted as having an ideal or overly formal meaning.

[本發明之模式] [Mode of the invention]

圖1示範根據本發明一具體態樣的異常終止處理系統。 1 illustrates an abnormal termination processing system in accordance with an embodiment of the present invention.

參考圖1,異常終止處理系統包括使用者終端110和異常終止處理伺服器120。在此,使用者終端110可以經由網路(特別是網際網路)連接到異常終止處理伺服器120。 Referring to FIG. 1, the abnormal termination processing system includes a user terminal 110 and an abnormal termination processing server 120. Here, the user terminal 110 can connect to the abend processing server 120 via a network (especially the Internet).

使用者終端110包括計算裝置,其能夠由使用者來執行程式。舉例而言,使用者終端110可以對應於桌上型電腦、膝上型電腦、智慧型手機或平板型個人電腦(PC)。 User terminal 110 includes computing means that can be executed by a user. For example, the user terminal 110 may correspond to a desktop computer, a laptop computer, a smart phone, or a tablet personal computer (PC).

使用者終端110傳送程式識別碼和錯誤識別碼到異常終止處理伺服器120。 The user terminal 110 transmits the program identification code and the error identification code to the abnormal termination processing server 120.

於一具體態樣,使用者終端110擷取關聯於程式的散列碼並且傳送該碼到異常終止處理伺服器120。在此,由於散列碼是特殊程式所給定的獨特數值,故異常終止處理伺服器120經由接收的散列碼來判定程式的版本或由於被駭所造成的程式修改。 In one embodiment, the user terminal 110 retrieves the hash code associated with the program and transmits the code to the abend processing server 120. Here, since the hash code is a unique value given by the special program, the abnormality termination processing server 120 determines the version of the program or the program modification due to the file by the received hash code.

於一具體態樣,使用者終端110擷取在發生程式錯誤時所產生的錯誤資料,並且傳送錯誤資料到異常終止處理伺服器120。 In a specific aspect, the user terminal 110 retrieves the error data generated when a program error occurs, and transmits the error data to the abnormal termination processing server 120.

更特定而言,錯誤資料對應於為了程式錯誤修正、資料檢查、備份等目的而擷取整個或部分之程式的檔案。於一具體態樣,如果當程式執行時發生當機,則迷你傾卸檔案可以對應於包括有關程式異常終止之資料(例如堆疊追蹤、堆積)的檔案。 More specifically, the error data corresponds to a file that captures all or part of the program for program error correction, data inspection, backup, and the like. In one embodiment, if a crash occurs while the program is executing, the mini dump file may correspond to a file that includes information about the abnormal termination of the program (eg, stack tracking, stacking).

使用者終端110產生取決於在發生程式錯誤時所產生之錯誤資料的錯誤識別碼,並且傳送產生的錯誤識別碼到異常終止處理伺服器120。 The user terminal 110 generates an error identification code depending on the error data generated when a program error occurs, and transmits the generated error identification code to the abnormal termination processing server 120.

更特定而言,使用者終端110可以藉由將散列函數應用於錯誤資料而產生對應於錯誤識別碼的散列碼。於一具體態樣,使用者終端110可以藉由從錯誤資料擷取錯誤例外碼和偏移碼而產生散列碼。 More specifically, the user terminal 110 can generate a hash code corresponding to the error identification code by applying a hash function to the error data. In a specific aspect, the user terminal 110 can generate a hash code by extracting an error exception code and an offset code from the error data.

在此,錯誤例外碼所執行的功能是當程式執行時發生錯誤則終止程式,並且包括藉由使用例外來識別產生錯誤 之功能的碼。偏移碼則對應於程式執行期間載入記憶體的區段位址,並且提供的功能是相對於發生的錯誤來計算出記憶體參考狀態。 Here, the function performed by the error exception code is to terminate the program when an error occurs while the program is executing, and includes identifying an error by using an exception. The code of the function. The offset code corresponds to the sector address loaded into the memory during program execution, and the function provided is to calculate the memory reference state relative to the error that occurred.

使用者終端110藉由組合了擷取自錯誤資料的錯誤例外碼和偏移碼而產生組合碼。舉例而言,如果錯誤例外碼是10位字母或數字的組合並且偏移碼是6位字母或數字的組合,則使用者終端110可以藉由組合錯誤例外碼和偏移碼而產生16位字母或數字的字串。使用者終端110可以藉由應用帶有所產生之16位字母或數字的字串之散列函數做為根源,而產生對應於錯誤識別碼的散列碼。此時,由於錯誤識別碼對應於取決於錯誤資料的獨特碼,故接收錯誤識別碼的異常終止處理伺服器120可以經由錯誤識別碼來判定程式錯誤的類型。 The user terminal 110 generates a combined code by combining the error exception code and the offset code extracted from the error data. For example, if the error exception code is a 10-digit combination of letters or numbers and the offset code is a combination of 6-digit letters or numbers, the user terminal 110 can generate 16-bit letters by combining the error exception code and the offset code. Or a string of numbers. The user terminal 110 can generate a hash code corresponding to the error identification code by applying a hash function with a string of 16-bit letters or numbers generated as a root source. At this time, since the error identification code corresponds to the unique code depending on the error data, the abnormality termination processing server 120 that receives the error identification code can determine the type of the program error via the error identification code.

於一具體態樣,使用者終端110在發生程式錯誤時傳送系統資訊到異常終止處理伺服器120。此時,系統資訊包括以下至少一者:在發生程式錯誤時使用者終端的程序資訊(例如程序ID和名稱)、網路資訊(例如網路利用率或輸入和輸出封包的量)、螢幕輸出資訊(例如螢幕照片)、規格資訊(例如CPU、RAM、OS資訊、繪圖卡、主機板)。 In one embodiment, the user terminal 110 transmits system information to the abnormal termination processing server 120 when a program error occurs. At this time, the system information includes at least one of the following: program information (such as program ID and name) of the user terminal in the event of a program error, network information (such as network utilization or the amount of input and output packets), screen output Information (such as screen photos), specifications (such as CPU, RAM, OS information, graphics card, motherboard).

異常終止處理伺服器120對應於能夠經由網路而連接到使用者終端110的計算裝置。在此,異常終止處理伺服器120可以由程式開發公司、程式供應服務公司或程式管理服務公司來管理。錯誤處理伺服器120將參考圖2來描述。 The abend termination processing server 120 corresponds to a computing device that is connectable to the user terminal 110 via a network. Here, the abnormality termination processing server 120 can be managed by a program development company, a program supply service company, or a program management service company. The error handling server 120 will be described with reference to FIG. 2.

圖2是示範圖1之異常終止處理伺服器的方塊圖。 2 is a block diagram showing an abnormal termination processing server of FIG. 1.

參考圖2,異常終止處理伺服器120包括識別碼接收單元210、貯存器搜尋單元220、錯誤儲存單元230、用於懷疑被駭所造成之錯誤的儲存單元240、系統資訊接收單元250、系統資訊儲存單元260、控制器270。 Referring to FIG. 2, the abnormality termination processing server 120 includes an identification code receiving unit 210, a storage search unit 220, an error storage unit 230, a storage unit 240 for suspecting an error caused by a defect, a system information receiving unit 250, and system information. The storage unit 260 and the controller 270.

識別碼接收單元210從使用者終端110接收基於已引起錯誤之程式所獲得的程式識別碼,以及接收取決於在發生程式錯誤時所產生之錯誤資料的錯誤識別碼。 The identification code receiving unit 210 receives, from the user terminal 110, a program identification code obtained based on a program that has caused an error, and receives an error identification code depending on an error material generated when a program error occurs.

於一具體態樣,識別碼接收單元210從使用者終端110接收關聯於程式的散列碼做為程式識別碼。在此,由於散列碼是特殊程式所給定的獨特數值,故識別碼接收單元210經由接收的程式識別碼來判定程式的版本或由於被駭所造成的程式修改。 In one embodiment, the identification code receiving unit 210 receives the hash code associated with the program from the user terminal 110 as a program identification code. Here, since the hash code is a unique value given by the special program, the identification code receiving unit 210 determines the version of the program or the program modification due to the file by the received program identification code.

於一具體態樣,識別碼接收單元210從使用者終端110接收散列碼做為錯誤識別碼,該散列碼係藉由應用散列函數到在發生程式錯誤時所產生的錯誤資料而產生。在此,錯誤識別碼對應於基於錯誤例外碼所產生的散列碼和擷取自錯誤資料的偏移碼。 In a specific aspect, the identifier receiving unit 210 receives the hash code from the user terminal 110 as an error identification code, which is generated by applying a hash function to an error data generated when a program error occurs. . Here, the error identification code corresponds to a hash code generated based on the error exception code and an offset code extracted from the error data.

在此,由於錯誤識別碼對應於取決於錯誤資料的獨特碼,故識別碼接收單元210可以經由錯誤識別碼來判定程式錯誤的類型。 Here, since the error identification code corresponds to the unique code depending on the error data, the identification code receiving unit 210 can determine the type of the program error via the error identification code.

貯存器搜尋單元220搜尋錯誤資料庫以找出從使用者終端110接收的程式識別碼和錯誤識別碼當中至少一者。 The storage search unit 220 searches the error database for at least one of the program identification code and the error identification code received from the user terminal 110.

錯誤儲存單元230把從使用者終端110接收的程式識 別碼和錯誤識別碼儲存到錯誤資料庫裡。 The error storage unit 230 recognizes the program received from the user terminal 110. The code and the error identification code are stored in the error database.

貯存器搜尋單元220和錯誤儲存單元230將參考圖3來描述。 The storage search unit 220 and the error storage unit 230 will be described with reference to FIG.

圖3示範錯誤資料庫。圖3看出包括於異常終止處理伺服器120中的錯誤資料庫,並且不打算限制本發明的技術範圍。換言之,圖3是要示範錯誤資料庫的資料結構,其中錯誤資料庫可以藉由根據程式識別碼所分類的一組資料來實施。 Figure 3 shows an example error database. FIG. 3 shows an error database included in the abnormal termination processing server 120, and is not intended to limit the technical scope of the present invention. In other words, FIG. 3 is a data structure to demonstrate an error database, wherein the error database can be implemented by a group of materials classified according to the program identification code.

如圖3所示,錯誤資料庫310包括錯誤貯存器311、暫時錯誤貯存器312、用於懷疑被駭所造成之錯誤的貯存器313。 As shown in FIG. 3, the error database 310 includes an error store 311, a temporary error store 312, and a storage 313 for suspecting the error caused by the defect.

錯誤貯存器311對應於資料組,其中異常終止處理伺服器120儲存了發生程式錯誤時從使用者終端110所收集的程式識別碼和錯誤識別碼。換言之,異常終止處理伺服器120依據程式版本而將程式錯誤的類型加以分類,並且儲存諸碼於錯誤貯存器311。 The error store 311 corresponds to a data set in which the abnormality termination processing server 120 stores the program identification code and the error identification code collected from the user terminal 110 when a program error occurs. In other words, the abend processing server 120 classifies the types of program errors according to the program version and stores the codes in the error store 311.

貯存器搜尋單元220搜尋錯誤貯存器311以找出從使用者終端110接收的程式識別碼。如果程式識別碼被發現儲存於錯誤貯存器311,則錯誤儲存單元230藉由將錯誤識別碼關聯於程式識別碼而儲存錯誤識別碼於錯誤貯存器311。 The storage search unit 220 searches the error storage 311 to find the program identification code received from the user terminal 110. If the program identification code is found to be stored in the error store 311, the error storage unit 230 stores the error identification code in the error store 311 by associating the error identification code with the program identification code.

舉例而言,如圖3b所示,如果識別碼接收單元210從使用者終端110接收對應於{A1}的程式識別碼和對應於{B1}的錯誤識別碼,則貯存器搜尋單元220可以執行搜尋 來看看對應於{A1}的程式識別碼是否儲存於錯誤貯存器311。在此,如果貯存器搜尋單元220判定存在對應於{A1}的程式識別碼,則錯誤儲存單元230藉由將{A1}和{B1}彼此關聯而儲存{A1}和{B1}於錯誤貯存器311。換言之,如果關於特殊程式版本的錯誤已經儲存於錯誤貯存器311,則錯誤儲存單元230依據存在的程式版本來儲存接收的程式識別碼和錯誤識別碼。 For example, as shown in FIG. 3b, if the identification code receiving unit 210 receives the program identification code corresponding to {A1} and the error identification code corresponding to {B1} from the user terminal 110, the storage searching unit 220 can execute search Let us see if the program identification code corresponding to {A1} is stored in the error store 311. Here, if the storage search unit 220 determines that there is a program identification code corresponding to {A1}, the error storage unit 230 stores {A1} and {B1} for error storage by associating {A1} and {B1} with each other. 311. In other words, if an error regarding the special program version has been stored in the error store 311, the error storage unit 230 stores the received program identification code and the error identification code in accordance with the existing program version.

現在,貯存器搜尋單元220執行搜尋來看看相同的錯誤識別碼是否儲存於錯誤貯存器311,並且如果已經存在相同的程式識別碼和錯誤識別碼,則錯誤儲存單元230計數和儲存對應之程式識別碼和錯誤識別碼的累積總數。換言之,錯誤儲存單元230可以根據程式版本和錯誤類型來儲存發生的次數。 Now, the storage search unit 220 performs a search to see if the same error identification code is stored in the error storage 311, and if the same program identification code and error identification code already exist, the error storage unit 230 counts and stores the corresponding program. The cumulative total of the identification code and the error identification code. In other words, the error storage unit 230 can store the number of occurrences according to the program version and the error type.

貯存器搜尋單元220執行搜尋來看看從使用者終端110接收的程式識別碼是否儲存於錯誤貯存器311;如果相同的程式識別碼未被發現於錯誤貯存器311,則貯存器搜尋單元220搜尋暫時錯誤貯存器312來看看程式識別碼是否儲存其中。 The storage search unit 220 performs a search to see if the program identification code received from the user terminal 110 is stored in the error storage unit 311; if the same program identification code is not found in the error storage unit 311, the storage search unit 220 searches The temporary error store 312 looks to see if the program identification code is stored therein.

首先,如果貯存器搜尋單元220判定程式識別碼沒有儲存於暫時錯誤貯存器312,則錯誤儲存單元230藉由將程式識別碼和錯誤識別碼彼此關聯而儲存程式識別碼和錯誤識別碼於暫時錯誤貯存器312。也就是說,如果接收的程式識別碼沒有儲存於錯誤貯存器311和暫時錯誤貯存器312,由於不能保證程式識別碼真的指出新程式版本或由於被駭 所造成的程式修改,則錯誤貯存器230儲存程式識別碼和錯誤識別碼到暫時錯誤貯存器312裡。 First, if the storage search unit 220 determines that the program identification code is not stored in the temporary error storage 312, the error storage unit 230 stores the program identification code and the error identification code in a temporary error by associating the program identification code and the error identification code with each other. Reservoir 312. That is, if the received program identification code is not stored in the error store 311 and the temporary error store 312, there is no guarantee that the program identification code really indicates the new program version or is being shackled. The resulting program modification causes the error store 230 to store the program identification code and the error identification code into the temporary error store 312.

舉例而言,如圖3b所示,如果識別碼接收單元210從使用者終端110接收對應於{A3}的程式識別碼和對應於{B2}的錯誤識別碼,則貯存器搜尋單元220可以執行搜尋來看看對應於{A3}的程式識別碼是否儲存於暫時錯誤貯存器312而非儲存於錯誤貯存器311。在此,如果貯存器搜尋單元220判定對應於{A3}的程式識別碼沒有存在於暫時錯誤貯存器312,則錯誤儲存單元230藉由將{A3}和{B2}彼此關聯而儲存{A3}和{B2}於錯誤貯存器312。 For example, as shown in FIG. 3b, if the identification code receiving unit 210 receives the program identification code corresponding to {A3} and the error identification code corresponding to {B2} from the user terminal 110, the storage search unit 220 can execute The search is to see if the program identification code corresponding to {A3} is stored in the temporary error storage 312 instead of being stored in the error storage 311. Here, if the storage search unit 220 determines that the program identification code corresponding to {A3} does not exist in the temporary error storage 312, the error storage unit 230 stores {A3} by associating {A3} and {B2} with each other. And {B2} in the error store 312.

其次,如果貯存器搜尋單元220判定程式識別碼儲存於暫時錯誤貯存器312,則貯存器搜尋單元220執行搜尋來看看錯誤識別碼是否儲存於暫時錯誤貯存器312而關聯於接收的程式識別碼。 Next, if the storage search unit 220 determines that the program identification code is stored in the temporary error storage 312, the storage search unit 220 performs a search to see if the error identification code is stored in the temporary error storage 312 and is associated with the received program identification code. .

在此,如果貯存器搜尋單元220判定錯誤識別碼關聯於接收的程式識別碼並且因此儲存於暫時錯誤貯存器312,則錯誤儲存單元230將程式識別碼和錯誤識別碼彼此關聯,並且把它們儲存於錯誤貯存器311;而如果判定錯誤識別碼沒有儲存於暫時錯誤貯存器312,則錯誤儲存單元230將程式識別碼和錯誤識別碼彼此關聯,並且把它們儲存於暫時錯誤貯存器312。 Here, if the storage search unit 220 determines that the error identification code is associated with the received program identification code and thus is stored in the temporary error storage 312, the error storage unit 230 associates the program identification code and the error identification code with each other and stores them. In the error storage 311; and if it is determined that the error identification code is not stored in the temporary error storage 312, the error storage unit 230 associates the program identification code and the error identification code with each other and stores them in the temporary error storage 312.

舉例而言,如圖3b所示,如果識別碼接收單元210從使用者終端110接收對應於{A4}的程式識別碼和對應於{B1}的錯誤識別碼,則貯存器搜尋單元220判定對應於{A4} 的程式識別碼沒有儲存於錯誤貯存器311而是儲存於暫時錯誤貯存器312。 For example, as shown in FIG. 3b, if the identification code receiving unit 210 receives the program identification code corresponding to {A4} and the error identification code corresponding to {B1} from the user terminal 110, the storage search unit 220 determines the corresponding On {A4} The program identification code is not stored in the error store 311 but is stored in the temporary error store 312.

在此,如果貯存器搜尋單元220判定對應於{B1}的錯誤識別碼關聯於對應於{A4}的程式識別碼並且已經儲存於暫時錯誤貯存器312,則錯誤儲存單元230把{A4,B1}移動到錯誤貯存器311,並且在其中儲存它們。 Here, if the storage search unit 220 determines that the error identification code corresponding to {B1} is associated with the program identification code corresponding to {A4} and has been stored in the temporary error storage 312, the error storage unit 230 sets {A4, B1 } Move to the error store 311 and store them in it.

更特定而言,如果特殊版本的特殊錯誤類型已經儲存於暫時錯誤貯存器312並且從使用者終端110接收了相同的版本和錯誤類型,則或許可以視為發生關於新程式版本的特殊錯誤類型;因此,錯誤儲存單元230儲存關於新程式版本的錯誤類型於錯誤貯存器311。這是合理的情境,因為如果識別碼接收單元210接收了儲存於暫時錯誤貯存器312的程式識別碼和錯誤識別碼二或更多次,則可以視為發生關於新版本程式的錯誤而非由於被駭所造成的程式修改。 More specifically, if a special version of the special error type has been stored in the temporary error store 312 and received the same version and error type from the user terminal 110, then it may be considered that a particular type of error has occurred with respect to the new program version; Therefore, the error storage unit 230 stores the error type regarding the new program version in the error storage 311. This is a reasonable situation, because if the identification code receiving unit 210 receives the program identification code and the error identification code stored in the temporary error storage 312 two or more times, it can be regarded as an error with respect to the new version program instead of Modified by the program.

再給另一範例,如圖3b所示,如果識別碼接收單元210從使用者終端110接收對應於{A4}的程式識別碼和對應於{B2}的錯誤識別碼,則貯存器搜尋單元220判定對應於{A4}的程式識別碼沒有儲存於錯誤貯存器311而是儲存於暫時錯誤貯存器312。 To another example, as shown in FIG. 3b, if the identification code receiving unit 210 receives the program identification code corresponding to {A4} and the error identification code corresponding to {B2} from the user terminal 110, the storage search unit 220 It is determined that the program identification code corresponding to {A4} is not stored in the error storage unit 311 but is stored in the temporary error storage unit 312.

在此,如果貯存器搜尋單元220判定對應於{B2}的錯誤識別碼關聯於對應於{A4}的程式識別碼但是沒有儲存於暫時錯誤貯存器312,則錯誤儲存單元230把{A4,B2}儲存於暫時錯誤貯存器312。 Here, if the storage search unit 220 determines that the error identification code corresponding to {B2} is associated with the program identification code corresponding to {A4} but is not stored in the temporary error storage 312, the error storage unit 230 sets {A4, B2 } is stored in the temporary error store 312.

上述情境假設錯誤識別碼乃相同於儲存於暫時錯誤貯存器312的程式識別碼但是錯誤類型卻不同。於該情況,不清楚是否已發生關於新版本程式或由於被駭所造成之程式修改的錯誤;並且錯誤儲存單元230把接收的程式識別碼和錯誤識別碼儲存到暫時錯誤貯存器312裡。 The above scenario assumes that the error identification code is the same as the program identification code stored in the temporary error storage 312 but the error type is different. In this case, it is not clear whether an error has occurred regarding the new version of the program or the program modification due to the shackles; and the error storage unit 230 stores the received program identification code and the error identification code in the temporary error storage 312.

再次參考圖2,用於懷疑被駭所造成之錯誤的儲存單元240將程式識別碼和錯誤識別碼彼此關聯,並且儲存它們於用於懷疑被駭所造成之錯誤的貯存器313。 Referring again to FIG. 2, the storage unit 240 for suspicion of the error caused by the defect is associated with the program identification code and the error identification code, and stores them in the storage 313 for suspicion of the error caused by the defect.

更特定而言,貯存器搜尋單元220判定從使用者終端110接收的程式識別碼沒有儲存於錯誤貯存器311,並且檢查程式識別碼是否儲存於暫時錯誤貯存器312。如果貯存器搜尋單元220判定程式識別碼沒有儲存於暫時錯誤貯存器312,則錯誤儲存單元230將程式識別碼和錯誤識別碼彼此關聯,並且把它們儲存於暫時錯誤貯存器312。 More specifically, the storage search unit 220 determines that the program identification code received from the user terminal 110 is not stored in the error storage 311, and checks whether the program identification code is stored in the temporary error storage 312. If the storage search unit 220 determines that the program identification code is not stored in the temporary error storage 312, the error storage unit 230 associates the program identification code and the error identification code with each other and stores them in the temporary error storage 312.

在此,貯存器搜尋單元220可以執行搜尋來看看從使用者終端110接收的錯誤識別碼是否儲存於暫時錯誤貯存器312。如果判定錯誤識別碼儲存於暫時錯誤貯存器312,則用於懷疑被駭所造成之錯誤的儲存單元240將程式識別碼和錯誤識別碼彼此關聯,並且把它們儲存於用於懷疑被駭所造成之錯誤的貯存器313。 Here, the storage search unit 220 may perform a search to see if the error identification code received from the user terminal 110 is stored in the temporary error storage 312. If it is determined that the error identification code is stored in the temporary error storage 312, the storage unit 240 for suspicion of the error caused by the defect associates the program identification code and the error identification code with each other and stores them for suspected beating. The wrong storage 313.

舉例而言,如圖3b所示,如果識別碼接收單元210從使用者終端110接收對應於{A3}的程式識別碼和對應於{B1}的錯誤識別碼,則貯存器搜尋單元220判定對應於{A3}的程式識別碼既未儲存於錯誤貯存器311也未儲存於暫時 錯誤貯存器312。在此,如果貯存器搜尋單元220判定對應於{B1}的錯誤識別碼儲存於暫時錯誤貯存器312,則用於懷疑被駭所造成之錯誤的儲存單元240可以儲存{A3,B1}於用於懷疑被駭所造成之錯誤的貯存器313。 For example, as shown in FIG. 3b, if the identification code receiving unit 210 receives the program identification code corresponding to {A3} and the error identification code corresponding to {B1} from the user terminal 110, the storage search unit 220 determines the corresponding The program ID of {A3} is neither stored in the error store 311 nor stored temporarily. Error store 312. Here, if the storage search unit 220 determines that the error identification code corresponding to {B1} is stored in the temporary error storage 312, the storage unit 240 for suspecting the error caused by the defect can store {A3, B1} for use. A reservoir 313 that is suspected of being caused by a defect.

更特定而言,如果接收的程式識別碼既未儲存於錯誤貯存器311也未儲存於暫時錯誤貯存器312,則從程式識別碼並不清楚目前情況是否對應於新版本的程式或由於被駭所造成的程式修改;因此,錯誤儲存單元230儲存程式識別碼和錯誤識別碼於暫時錯誤貯存器312。在此,如果相同的錯誤識別碼已經儲存於暫時錯誤貯存器312,則指出之前已發生相同類型的錯誤但是程式識別碼不同;因此,或許可以視為程式識別碼已由於被駭所造成的程式修改而非程式的新版本故變得不同。關於此點,用於懷疑被駭所造成之錯誤的儲存單元240儲存{A3,B1}於用於懷疑被駭所造成之錯誤的貯存器313。 More specifically, if the received program identification code is neither stored in the error store 311 nor stored in the temporary error store 312, the slave program identification code does not know whether the current situation corresponds to the new version of the program or is The resulting program modification; therefore, the error storage unit 230 stores the program identification code and the error identification code in the temporary error storage 312. Here, if the same error identification code has been stored in the temporary error storage 312, it indicates that the same type of error has occurred before but the program identification code is different; therefore, it may be regarded as a program whose program identification code has been caused by the problem. Modifications, not new versions of programs, are different. In this regard, the storage unit 240 for suspicion of the error caused by the bedding stores {A3, B1} in the storage 313 for suspecting the error caused by the bedding.

系統資訊接收單元250在發生程式錯誤時從使用者終端110接收使用者終端110的系統資訊。 The system information receiving unit 250 receives the system information of the user terminal 110 from the user terminal 110 when a program error occurs.

於一具體態樣,系統資訊包括以下至少一者:在發生程式錯誤時使用者終端的程序資訊(例如程序ID和名稱)、網路資訊(例如網路利用率或輸入和輸出封包的量)、螢幕輸出資訊(例如螢幕照片)、規格資訊(例如CPU、RAM、OS資訊、繪圖卡、主機板)。 In one embodiment, the system information includes at least one of: program information (eg, program ID and name) of the user terminal in the event of a program error, network information (eg, network utilization or amount of input and output packets) , screen output information (such as screen photos), specification information (such as CPU, RAM, OS information, graphics card, motherboard).

系統資訊儲存單元260可以藉由將系統資訊關聯於儲存於錯誤資料庫310的程式識別碼和錯誤識別碼而彼此關 聯,而把從使用者終端110接收的系統資訊儲存於錯誤資料庫310。換言之,系統資訊儲存單元260藉由額外儲存對應於程式版本和錯誤類型的系統資訊於錯誤資料庫310(其根據程式版本和錯誤類型來分類),而能夠讓程式開發人員分析在發生程式錯誤時的系統環境,並且以特定方式來處理特殊程式版本和特殊錯誤類型。 The system information storage unit 260 can close each other by associating the system information with the program identification code and the error identification code stored in the error database 310. The system information received from the user terminal 110 is stored in the error database 310. In other words, the system information storage unit 260 can allow the program developer to analyze the program error when the program error occurs by additionally storing the system information corresponding to the program version and the error type in the error database 310 (which is classified according to the program version and the error type). The system environment and handle special program versions and special error types in a specific way.

於一具體態樣,系統資訊接收單元250允許從使用者終端110收集特殊系統資訊。更特定而言,當使用者終端110在發生程式錯誤時正收集系統資訊時,使用者終端110可以傳送至少一件可以收集的系統資訊到系統資訊接收單元250。在此,可以允許系統資訊接收單元250收集特殊系統資訊。換言之,由於允許系統資訊接收單元250收集特定的系統資訊,故可以解決關於收集個人資訊的安全問題,並且程式開發人員可以僅獲得他或她有興趣的系統資訊。 In one embodiment, system information receiving unit 250 allows for collection of special system information from user terminal 110. More specifically, when the user terminal 110 is collecting system information when a program error occurs, the user terminal 110 can transmit at least one piece of system information that can be collected to the system information receiving unit 250. Here, the system information receiving unit 250 can be allowed to collect special system information. In other words, since the system information receiving unit 250 is allowed to collect specific system information, the security problem regarding collecting personal information can be solved, and the program developer can obtain only system information that he or she is interested in.

控制器270控制識別碼接收單元210、貯存器搜尋單元220、錯誤儲存單元230、用於懷疑被駭所造成之錯誤的儲存單元240、系統資訊接收單元250、系統資訊儲存單元260的操作和資料流。 The controller 270 controls the operation of the identification code receiving unit 210, the storage unit search unit 220, the error storage unit 230, the storage unit 240 for suspecting the error caused by the defect, the system information receiving unit 250, and the system information storage unit 260. flow.

圖4是示範執行於異常終止處理伺服器之異常終止處理過程的流程圖。 4 is a flow chart showing an abnormal termination processing procedure executed by the abnormal termination processing server.

識別碼接收單元210從使用者終端110接收基於已引起錯誤之程式所獲得的程式識別碼,以及接收取決於在發生程式錯誤時所產生之錯誤資料的錯誤識別碼,S410。 The identification code receiving unit 210 receives the program identification code obtained based on the program that has caused the error from the user terminal 110, and receives an error identification code depending on the error data generated when the program error occurs, S410.

於一具體態樣,識別碼接收單元210從使用者終端110接收關聯於程式的散列碼做為程式識別碼。在此,由於散列碼是特殊程式所給定的獨特數值,故識別碼接收單元210經由接收的程式識別碼來判定程式的版本或由於被駭所造成的程式修改。 In one embodiment, the identification code receiving unit 210 receives the hash code associated with the program from the user terminal 110 as a program identification code. Here, since the hash code is a unique value given by the special program, the identification code receiving unit 210 determines the version of the program or the program modification due to the file by the received program identification code.

於一具體態樣,識別碼接收單元210從使用者終端110接收散列碼做為錯誤識別碼,該散列碼係藉由應用散列函數到在發生程式錯誤時所產生的錯誤資料而產生。在此,錯誤識別碼對應於基於錯誤例外碼所產生的散列碼和擷取自錯誤資料的偏移碼。 In a specific aspect, the identifier receiving unit 210 receives the hash code from the user terminal 110 as an error identification code, which is generated by applying a hash function to an error data generated when a program error occurs. . Here, the error identification code corresponds to a hash code generated based on the error exception code and an offset code extracted from the error data.

貯存器搜尋單元220搜尋錯誤貯存器311以找出從使用者終端110接收的程式識別碼,S420。 The storage search unit 220 searches the error storage 311 to find the program identification code received from the user terminal 110, S420.

如果程式識別碼被發現儲存於錯誤貯存器311,則錯誤儲存單元230藉由將錯誤識別碼關聯於程式識別碼而儲存錯誤識別碼於錯誤貯存器311,S421。換言之,如果關於特殊程式版本的錯誤儲存於錯誤貯存器311,則錯誤儲存單元230儲存接收的程式識別碼和錯誤識別碼於錯誤貯存器311。 If the program identification code is found to be stored in the error store 311, the error storage unit 230 stores the error identification code in the error store 311 by associating the error identification code with the program identification code, S421. In other words, if an error regarding the special program version is stored in the error storage 311, the error storage unit 230 stores the received program identification code and the error identification code in the error storage 311.

貯存器搜尋單元220執行搜尋來看看從使用者終端110接收的程式識別碼是否儲存於錯誤貯存器311;如果相同的程式識別碼未被發現於錯誤貯存器311,則貯存器搜尋單元220搜尋暫時錯誤貯存器312來看看程式識別碼是否儲存其中,S430。 The storage search unit 220 performs a search to see if the program identification code received from the user terminal 110 is stored in the error storage unit 311; if the same program identification code is not found in the error storage unit 311, the storage search unit 220 searches Temporary error store 312 to see if the program identification code is stored therein, S430.

首先,如果貯存器搜尋單元220判定程式識別碼沒有 儲存於暫時錯誤貯存器312,則錯誤儲存單元230藉由將程式識別碼和錯誤識別碼彼此關聯而儲存程式識別碼和錯誤識別碼於暫時錯誤貯存器312,S431。也就是說,如果接收的程式識別碼沒有儲存於錯誤貯存器311和暫時錯誤貯存器312,由於不能保證程式識別碼真的指出新程式版本或由於被駭所造成的程式修改,故錯誤貯存器230把程式識別碼和錯誤識別碼儲存到暫時錯誤貯存器312裡。 First, if the storage search unit 220 determines that the program identification code is not Stored in the temporary error storage 312, the error storage unit 230 stores the program identification code and the error identification code in the temporary error storage 312, S431, by associating the program identification code and the error identification code with each other. That is to say, if the received program identification code is not stored in the error storage unit 311 and the temporary error storage unit 312, the error storage unit cannot be guaranteed because the program identification code does not indicate the new program version or the program modification caused by the file. The program identification code and the error identification code are stored in the temporary error storage 312.

在此,貯存器搜尋單元220可以執行搜尋來看看從使用者終端110接收的錯誤識別碼是否儲存於暫時錯誤貯存器312,S432。如果判定錯誤識別碼儲存於暫時錯誤貯存器312,則用於懷疑被駭所造成之錯誤的儲存單元240將程式識別碼和錯誤識別碼彼此關聯,並且把它們儲存於用於懷疑被駭所造成之錯誤的貯存器313,S433。換言之,如果相同的錯誤識別碼已經儲存於暫時錯誤貯存器312,則指出之前已發生相同類型的錯誤但是程式識別碼不同;因此,或許可以視為程式識別碼由於被駭所造成的程式修改而非程式的新版本故已變得不同。關於此點,用於懷疑被駭所造成之錯誤的儲存單元240把{A3,B1}儲存到用於懷疑被駭所造成之錯誤的貯存器313裡。 Here, the storage search unit 220 may perform a search to see if the error identification code received from the user terminal 110 is stored in the temporary error storage 312, S432. If it is determined that the error identification code is stored in the temporary error storage 312, the storage unit 240 for suspicion of the error caused by the defect associates the program identification code and the error identification code with each other and stores them for suspected beating. The wrong storage 313, S433. In other words, if the same error identification code has been stored in the temporary error storage 312, it indicates that the same type of error has occurred before but the program identification code is different; therefore, it may be considered that the program identification code is modified by the program caused by the error. The new version of the non-program has become different. In this regard, the storage unit 240 for suspicion of the error caused by the shackles stores {A3, B1} in the storage 313 for suspicion of the error caused by the shackles.

如果貯存器搜尋單元220判定程式識別碼儲存於暫時錯誤貯存器312,則貯存器搜尋單元220執行搜尋來看看錯誤識別碼是否儲存於暫時錯誤貯存器312而關聯於接收的程式識別碼,S440。 If the storage search unit 220 determines that the program identification code is stored in the temporary error storage 312, the storage search unit 220 performs a search to see if the error identification code is stored in the temporary error storage 312 and is associated with the received program identification code, S440. .

在此,如果貯存器搜尋單元220判定錯誤識別碼關聯 於接收程式識別碼但是沒有儲存於暫時錯誤貯存器312,則錯誤儲存單元230將程式識別碼和錯誤識別碼彼此關聯,並且把它們儲存於暫時錯誤貯存器312,S441。上述情境假設錯誤識別碼相同於儲存於暫時錯誤貯存器312的程式識別碼但是錯誤類型不同。於該情況,不清楚是否已發生關於新版本的程式或由於被駭所造成之程式修改的錯誤;並且錯誤儲存單元230儲存接收的程式識別碼和錯誤識別碼到暫時錯誤貯存器312裡。 Here, if the storage search unit 220 determines the error identification code association Upon receiving the program identification code but not stored in the temporary error storage 312, the error storage unit 230 associates the program identification code and the error identification code with each other and stores them in the temporary error storage 312, S441. The above scenario assumes that the error identification code is the same as the program identification code stored in the temporary error storage 312 but the error type is different. In this case, it is not clear whether an error has occurred regarding the new version of the program or the program modification due to the bedding; and the error storage unit 230 stores the received program identification code and the error identification code into the temporary error storage 312.

如果貯存器搜尋單元220判定錯誤識別碼關聯於接收的程式識別碼並且儲存於暫時錯誤貯存器312,則錯誤儲存單元230將程式識別碼和錯誤識別碼彼此關聯,並且把它們儲存於錯誤貯存器311,S450。這是合理的情境,因為如果識別碼接收單元210接收了儲存於暫時錯誤貯存器312的程式識別碼和錯誤識別碼二或更多次,則可以視為發生關於新版本程式的錯誤而非由於被駭所造成的程式修改。 If the storage search unit 220 determines that the error identification code is associated with the received program identification code and is stored in the temporary error storage 312, the error storage unit 230 associates the program identification code and the error identification code with each other and stores them in the error storage. 311, S450. This is a reasonable situation, because if the identification code receiving unit 210 receives the program identification code and the error identification code stored in the temporary error storage 312 two or more times, it can be regarded as an error with respect to the new version program instead of Modified by the program.

於一具體態樣,系統資訊接收單元250從使用者終端110接收在發生程式錯誤時使用者終端110的系統資訊。 In one embodiment, the system information receiving unit 250 receives, from the user terminal 110, system information of the user terminal 110 when a program error occurs.

於一具體態樣,系統資訊包括以下至少一者:在發生程式錯誤時使用者終端的程序資訊(例如程序ID和名稱)、網路資訊(例如網路利用率或輸入和輸出封包的量)、螢幕輸出資訊(例如螢幕照片)、規格資訊(例如CPU、RAM、OS資訊、繪圖卡、主機板)。 In one embodiment, the system information includes at least one of: program information (eg, program ID and name) of the user terminal in the event of a program error, network information (eg, network utilization or amount of input and output packets) , screen output information (such as screen photos), specification information (such as CPU, RAM, OS information, graphics card, motherboard).

於一具體態樣,系統資訊儲存單元260可以藉由將系統資訊關聯於儲存於錯誤資料庫310的程式識別碼和錯誤 識別碼而彼此關聯,來把從使用者終端110接收的系統資訊儲存於錯誤資料庫310。換言之,系統資訊儲存單元260藉由額外儲存對應於程式版本和錯誤類型的系統資訊於錯誤資料庫310(其根據程式版本和錯誤類型來分類),而能夠讓程式開發人員分析在發生程式錯誤時的系統環境,並且以特定方式來處理特殊程式版本和特殊錯誤類型。 In one embodiment, the system information storage unit 260 can associate the system information with the program identification code and error stored in the error database 310. The identification codes are associated with each other to store system information received from the user terminal 110 in the error database 310. In other words, the system information storage unit 260 can allow the program developer to analyze the program error when the program error occurs by additionally storing the system information corresponding to the program version and the error type in the error database 310 (which is classified according to the program version and the error type). The system environment and handle special program versions and special error types in a specific way.

雖然本發明已參考較佳的具體態樣來描述,但是熟於此技藝者應該了解本發明可以採多樣的方式加以修改和變化,而不偏離本發明附上之請求項所界定的技術原理和範圍。 Although the present invention has been described with reference to the preferred embodiments thereof, it is understood that the invention may be modified and changed in various ways, without departing from the technical principles defined in the appended claims. range.

110‧‧‧使用者終端 110‧‧‧User terminal

120‧‧‧異常終止處理伺服器 120‧‧‧Abnormal termination processing server

210‧‧‧識別碼接收單元 210‧‧‧ID receiving unit

220‧‧‧貯存器搜尋單元 220‧‧‧Storage Search Unit

230‧‧‧錯誤儲存單元 230‧‧‧Error storage unit

240‧‧‧用於懷疑被駭所造成之錯誤的儲存單元 240‧‧‧Storage unit for suspected errors caused by defamation

250‧‧‧系統資訊接收單元 250‧‧‧System Information Receiving Unit

260‧‧‧系統資訊儲存單元 260‧‧‧System Information Storage Unit

270‧‧‧控制器 270‧‧‧ Controller

310‧‧‧錯誤資料庫 310‧‧‧Error database

311‧‧‧錯誤貯存器 311‧‧‧Error storage

312‧‧‧暫時錯誤貯存器 312‧‧‧ temporary error storage

313‧‧‧用於懷疑被駭所造成之錯誤的貯存器 313‧‧‧Storage for suspected errors caused by defamation

所包括的附圖乃提供對本文件的進一步理解,並且併入和構成本說明書的一部份,其示範本文件的具體態樣而與發明說明一起用於解釋本文件的原理。 The accompanying drawings are included to provide a further understanding of the invention

圖1示範根據本發明一具體態樣的異常終止處理系統;圖2是示範圖1之異常終止處理伺服器的方塊圖;圖3示範錯誤資料庫;以及圖4是示範執行於異常終止處理伺服器之異常終止處理過程的流程圖。 1 is a block diagram showing an abnormal termination processing server according to an embodiment of the present invention; FIG. 2 is a block diagram showing an abnormal termination processing server of FIG. 1; FIG. 3 is an exemplary error database; and FIG. 4 is an exemplary execution of an abnormal termination processing servo. Flowchart of the abnormal termination process.

100‧‧‧異常終止處理系統 100‧‧‧Abnormal termination processing system

110‧‧‧使用者終端 110‧‧‧User terminal

120‧‧‧異常終止處理伺服器 120‧‧‧Abnormal termination processing server

Claims (15)

一種處理異常終止的方法,其執行於能夠連接到已引起程式錯誤的使用者終端之異常終止處理伺服器中,該方法包括:接收基於使用者終端之對應程式所獲得的程式識別碼,並且接收取決於在發生程式錯誤時所產生之錯誤資料的錯誤識別碼;以及如果接收的程式識別碼係發現於暫時錯誤貯存器,則檢查接收的錯誤識別碼是否已關聯於接收的程式識別碼而接收。 A method for handling abnormal termination, which is executed in an abnormal termination processing server capable of connecting to a user terminal that has caused a program error, the method comprising: receiving a program identification code obtained based on a corresponding program of the user terminal, and receiving Depending on the error identification code of the error data generated when a program error occurs; and if the received program identification code is found in the temporary error storage, it is checked whether the received error identification code is associated with the received program identification code and received . 如申請專利範圍第1項的方法,其進一步包括:如果接收的錯誤識別碼已經接收,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於錯誤貯存器。 The method of claim 1, further comprising: if the received error identification code has been received, storing the received error identification code in error storage by associating the received error identification code with the received program identification code Device. 如申請專利範圍第2項的方法,其進一步包括:如果接收的錯誤識別碼尚未接收,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於暫時錯誤貯存器。 The method of claim 2, further comprising: if the received error identification code has not been received, storing the received error identification code in a temporary error by associating the received error identification code with the received program identification code Storage. 如申請專利範圍第1項的方法,其進一步包括:如果接收的程式識別碼未發現於暫時錯誤貯存器,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於暫時錯誤貯存器。 The method of claim 1, further comprising: if the received program identification code is not found in the temporary error storage, storing the received error by associating the received error identification code with the received program identification code The identification code is in the temporary error storage. 如申請專利範圍第1項的方法,其進一步包括:如果接收的程式識別碼未發現於暫時錯誤貯存器,則檢查接收 的錯誤識別碼是否已經接收於暫時錯誤貯存器;以及如果接收的錯誤識別碼已經接收,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於用於懷疑被駭所造成之錯誤的貯存器。 The method of claim 1, further comprising: if the received program identification code is not found in the temporary error storage, then checking and receiving Whether the error identification code has been received by the temporary error storage; and if the received error identification code has been received, storing the received error identification code for use by associating the received error identification code with the received program identification code A reservoir suspected of being mistaken by the shackles. 如申請專利範圍第1項的方法,其中程式識別碼對應於關聯於使用者終端之對應程式的散列碼。 The method of claim 1, wherein the program identification code corresponds to a hash code associated with a corresponding program of the user terminal. 如申請專利範圍第1項的方法,其中錯誤識別碼對應於基於錯誤例外碼所產生的散列碼和經由使用者終端而擷取自錯誤資料的偏移碼。 The method of claim 1, wherein the error identification code corresponds to a hash code generated based on the error exception code and an offset code retrieved from the error material via the user terminal. 一種異常終止處理伺服器,其能夠連接到已引起程式錯誤之使用者終端,該伺服器包括:識別碼接收單元,其接收基於使用者終端之對應程式所獲得的程式識別碼,並且接收取決於在發生程式錯誤時所產生之錯誤資料的錯誤識別碼;以及貯存器搜尋單元,如果接收的程式識別碼係發現於暫時錯誤貯存器,則檢查接收的錯誤識別碼是否已經關聯於接收的程式識別碼而接收。 An abnormal termination processing server capable of being connected to a user terminal that has caused a program error, the server comprising: an identification code receiving unit that receives a program identification code obtained based on a corresponding program of the user terminal, and the receiving depends The error identification code of the error data generated when a program error occurs; and the storage search unit, if the received program identification code is found in the temporary error storage, it is checked whether the received error identification code is already associated with the received program identification. Code and receive. 如申請專利範圍第8項的伺服器,其進一步包括:錯誤儲存單元,如果接收的錯誤識別碼已經接收,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於錯誤貯存器。 The server of claim 8 further comprising: an error storage unit, if the received error identification code has been received, storing the received error by associating the received error identification code with the received program identification code The identification code is in the error store. 如申請專利範圍第9項的伺服器,其中如果接收的錯誤識別碼尚未接收,則錯誤儲存單元藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別 碼於暫時錯誤貯存器。 The server of claim 9, wherein if the received error identification code has not been received, the error storage unit stores the received error identification by associating the received error identification code with the received program identification code. Coded in a temporary error store. 如申請專利範圍第8項的伺服器,其進一步包括:錯誤儲存單元,如果接收的程式識別碼未發現於暫時錯誤貯存器,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於暫時錯誤貯存器。 The server of claim 8 further comprising: an error storage unit, if the received program identification code is not found in the temporary error storage, by associating the received error identification code with the received program identification code, The received error identification code is stored in the temporary error storage. 如申請專利範圍第8項的伺服器,其中如果接收的程式識別碼未發現於暫時錯誤貯存器,則貯存器搜尋單元檢查接收的錯誤識別碼是否已經接收於暫時錯誤貯存器;且該伺服器進一步包括:用於懷疑被駭所造成之錯誤的儲存單元,如果接收的錯誤識別碼已經接收,則藉由將接收的錯誤識別碼關聯於接收的程式識別碼,而儲存接收的錯誤識別碼於用於懷疑被駭所造成之錯誤的貯存器。 The server of claim 8, wherein if the received program identification code is not found in the temporary error storage, the storage search unit checks whether the received error identification code has been received in the temporary error storage; and the server Further comprising: a storage unit for suspicion of an error caused by the shackle, if the received error identification code has been received, storing the received error identification code by associating the received error identification code with the received program identification code A reservoir used to suspect the error caused by the bedding. 如申請專利範圍第8項的伺服器,其中程式識別碼對應於關聯於使用者終端之對應程式的散列碼。 The server of claim 8, wherein the program identification code corresponds to a hash code associated with a corresponding program of the user terminal. 如申請專利範圍第8項的伺服器,其中錯誤識別碼對應於基於錯誤例外碼所產生的散列碼和經由使用者終端而擷取自錯誤資料的偏移碼。 The server of claim 8, wherein the error identification code corresponds to a hash code generated based on the error exception code and an offset code retrieved from the error data via the user terminal. 一種儲存有關處理異常終止的方法之電腦程式的儲存媒體,其儲存有關執行於異常終止處理伺服器之處理異常終止的方法之電腦程式,其包括以下功能:接收基於使用者終端之對應程式所獲得的程式識別碼並且接收取決於在發生程式錯誤時所產生之錯誤資料的錯誤識別碼之功能;以及 如果接收的程式識別碼係發現於暫時錯誤貯存器則檢查接收的錯誤識別碼是否已經關聯於接收的程式識別碼而接收之功能。 A storage medium for storing a computer program for processing an abnormal termination method, which stores a computer program for performing a method for abnormally terminating processing of an abnormality termination processing server, which includes the following functions: receiving a corresponding program based on a user terminal Program identifier and receive the function of an error identifier that depends on the error data generated when a program error occurs; If the received program identification code is found in the temporary error store, it checks whether the received error identification code has been associated with the received program identification code and received the function.
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