TR202021827A2 - A SYSTEM FOR AUTHENTICATION THROUGH BLOCK CHAIN IN INTERACTIVE VOICE-RESPONSE CALLS - Google Patents

A SYSTEM FOR AUTHENTICATION THROUGH BLOCK CHAIN IN INTERACTIVE VOICE-RESPONSE CALLS Download PDF

Info

Publication number
TR202021827A2
TR202021827A2 TR2020/21827A TR202021827A TR202021827A2 TR 202021827 A2 TR202021827 A2 TR 202021827A2 TR 2020/21827 A TR2020/21827 A TR 2020/21827A TR 202021827 A TR202021827 A TR 202021827A TR 202021827 A2 TR202021827 A2 TR 202021827A2
Authority
TR
Turkey
Prior art keywords
authentication
block chain
interactive voice
response calls
calls
Prior art date
Application number
TR2020/21827A
Other languages
Turkish (tr)
Inventor
Yarici Handan
Yildiz Recep
Eri̇m Gürcan
Celep Okan
Original Assignee
Turkcell Technology Research And Development Co
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Turkcell Technology Research And Development Co filed Critical Turkcell Technology Research And Development Co
Priority to TR2020/21827A priority Critical patent/TR202021827A2/en
Publication of TR202021827A2 publication Critical patent/TR202021827A2/en
Priority to PCT/TR2021/051498 priority patent/WO2022139774A1/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/50Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols using hash chains, e.g. blockchains or hash trees
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31User authentication
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/60Protecting data
    • G06F21/64Protecting data integrity, e.g. using checksums, certificates or signatures
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/08Network architectures or network communication protocols for network security for authentication of entities
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/32Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system or for message authentication, e.g. authorization, entity authentication, data integrity or data verification, non-repudiation, key authentication or verification of credentials
    • H04L9/3226Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system or for message authentication, e.g. authorization, entity authentication, data integrity or data verification, non-repudiation, key authentication or verification of credentials using a predetermined code, e.g. password, passphrase or PIN
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/60Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
    • H04M2203/6045Identity confirmation

Abstract

Bu buluş, müşteri hizmetleri ile yapılacak olan bir görüşme öncesinde müşterinin blok zincir veri tabanı (2) üzerinden kimlik doğrulaması gerçekleştirmesini sağlayan bir sistem (1) ile ilgilidir.The present invention relates to a system (1) that enables the customer to authenticate over the blockchain database (2) before a call to be made with the customer service.

TR2020/21827A 2020-12-25 2020-12-25 A SYSTEM FOR AUTHENTICATION THROUGH BLOCK CHAIN IN INTERACTIVE VOICE-RESPONSE CALLS TR202021827A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
TR2020/21827A TR202021827A2 (en) 2020-12-25 2020-12-25 A SYSTEM FOR AUTHENTICATION THROUGH BLOCK CHAIN IN INTERACTIVE VOICE-RESPONSE CALLS
PCT/TR2021/051498 WO2022139774A1 (en) 2020-12-25 2021-12-24 A system for realizing identity authentication over a blockchain in interactive voice response calls

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TR2020/21827A TR202021827A2 (en) 2020-12-25 2020-12-25 A SYSTEM FOR AUTHENTICATION THROUGH BLOCK CHAIN IN INTERACTIVE VOICE-RESPONSE CALLS

Publications (1)

Publication Number Publication Date
TR202021827A2 true TR202021827A2 (en) 2021-02-22

Family

ID=75576862

Family Applications (1)

Application Number Title Priority Date Filing Date
TR2020/21827A TR202021827A2 (en) 2020-12-25 2020-12-25 A SYSTEM FOR AUTHENTICATION THROUGH BLOCK CHAIN IN INTERACTIVE VOICE-RESPONSE CALLS

Country Status (2)

Country Link
TR (1) TR202021827A2 (en)
WO (1) WO2022139774A1 (en)

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7606560B2 (en) * 2002-08-08 2009-10-20 Fujitsu Limited Authentication services using mobile device
US9130929B2 (en) * 2013-03-15 2015-09-08 Aol Inc. Systems and methods for using imaging to authenticate online users
US9426151B2 (en) * 2013-11-01 2016-08-23 Ncluud Corporation Determining identity of individuals using authenticators

Also Published As

Publication number Publication date
WO2022139774A1 (en) 2022-06-30

Similar Documents

Publication Publication Date Title
PH12018500934A1 (en) Service call information processing method and device
MX2010008237A (en) Systems and methods for routing callers to an agent in a contact center.
FR2963589B1 (en) VEHICLE LIGHTING SYSTEM
TR202021827A2 (en) A SYSTEM FOR AUTHENTICATION THROUGH BLOCK CHAIN IN INTERACTIVE VOICE-RESPONSE CALLS
FR3038117B1 (en) EMERGENCY CALL SYSTEM
TR200908280A2 (en) A highly secure mobile payment method and authorization system for this method
FR3058159B1 (en) POLYPEPTIDE FC VARIANTS WITH AN INCREASED HALF-LIFE
TR201818936A2 (en) A SYSTEM USING RISK SCORE FOR AUTHENTICATION IN CALL CENTER CALLS
MX2018008734A (en) Device communication management in a communication system.
FR2979731B1 (en) PROCEDURE AND SYSTEM FOR THE NUMERICAL CERTIFICATE OF THE ASSOCIATION BETWEEN AN ENTITY AND A PLACE
TR201913701A2 (en) AN INSTITUTIONAL AND USER VERIFICATION METHOD AND SYSTEM
TR201819116A2 (en) AN EMERGENCY SERVICE CALL SYSTEM TO DETECT FAKE CALLS
EA202192080A1 (en) FLOOR PANEL AND FLOOR COVERING
TR201900698A2 (en) A CUSTOMER ELIGIBILITY DETECTION SYSTEM
TR202020943A2 (en) A RATING SYSTEM
TR201817858A2 (en) A THIRD PARTY BENEFIT DEFINITION AND COMPENSATION SYSTEM
TR201821104A2 (en) AN ERROR-SOLVING SYSTEM
TR201807490A2 (en) SYSTEM AND METHOD PROVIDING PRICING WITH BLOCK CHAIN
TR201820075A2 (en) A SYSTEM THAT ENABLES THE RISK SCORE TO BE USED FOR PASSENGER VERIFICATION
TR202015414A2 (en) A SUBSCRIPTION MANAGEMENT SYSTEM
TR201902520A2 (en) CALL CENTER ACCESS SYSTEM
TR201904504A2 (en) A PHONE BOOK STORAGE SYSTEM
KR20180047225A (en) OTP Service System Using Two channel
TR202018935A2 (en) A CROSS SEGMENTATION SYSTEM
TR201820218A2 (en) A SYSTEM THAT ALLOWS A SPECIFIC INVOICE AMOUNT TO BE TRANSFERRED TO OTHER INVOICE