TR202007771A2 - AN ELECTRONIC DEVICE THAT CAN TRACK CUSTOMER AND EMPLOYEE MOVEMENTS - Google Patents

Abstract

This invention relates to a device (1) that triggers the visual counting of customers in the store with a stereo camera, tracking customer and employee movements, and data collection for customer subscription applications and employee coordination applications.

Description

DESCRIPTION TRACKING CUSTOMER AND EMPLOYEE MOVEMENTS AN ELECTRONIC DEVICE THAT PROVIDES Technical Area This invention enables visual counting of customers in the store by stereo camera, monitoring customer and employee movements and customer subscription applications relates to a device that triggers data collection for Prior Art Today, the visual determination of the number of customers in the stores and customer follow-up, which enables to follow the shopping behavior of customers devices are widely used. Optical devices such as cameras measurement of the number of customers and sales of the store through sensors It enables the statistics to be compared with the measured number of customers.

Customer tracking devices used in stores to determine the number of customers real customer visuals of the data collected by optical sensors such as cameras. to separate the client from their shadow and other humanoid shaped objects. It needs to be processed to ensure. Image taken from one camera only be used to determine the real customer image in different light and location conditions. cannot ensure the correct identification of customers and incorrect counting cause consequences. For this reason, the aforementioned customer tracking devices contain multiple cameras and they are doing business. In this way, the measurement of the number of customers is more precise. is provided.

On the other hand, the cameras used in these electronic devices are integrated with each other. does not work as a single camera, the processing of the received stereo image It is more complex than image processing and has more processing power. requires. For this reason, multi-camera and stereo image The cost of these customer tracking devices, which ensure the is becoming.

The electrical energy needs of customer follow-up devices in the current technique by bringing the voltage supplied from the mains to the appropriate voltage level for the device. It is provided depending on the adapters feeding the customer and to make a detailed arrangement in the electrical installations in the stores where it is installed. makes it mandatory.

To follow the shopping habits of the customers of the stores, to offer personalized opportunities and to coordinate store staff Bluetooth low energy beacons used by customers to provide broadcasts very short signals to be processed on mobile devices. your customers mobile devices by receiving signals broadcast from Bluetooth low energy beacons. a website, such as a store's website, or a store's loyalty can enable the launch of an application such as the application the data used to obtain the statistics of the mentioned website or can be provided by interacting with the application. Mobile devices of store employees or signals emitted by Bluetooth low power tags. received by low energy beacons and fed into store coordination systems. can be transmitted.

Used to track the number and behavior of customers in stores. of customer spy devices and Bluetooth low energy beacons in the store. be placed as independent units and the hardware used they should be checked regularly by the store employees according to the type required. For this reason, following the number of customers and their behavior using more than one device becomes complex and difficult to maintain.

Considering the shortcomings of customer tracking devices in the current technique, the technique in the known condition, the customers in the store visually with a stereo camera counting, tracking customer and employee movements and customer subscription A device that provides data collection for applications is needed. is seen.

United States patent numbered U88615254, which is in the state of the art. document, which allows users to be followed with camera and Wi-Fi connection. a system is mentioned. The system in question allows users in a certain area to stereo camera is used for visual detection and user location It is clarified by tracking the mobile device with a Wi-Fi beacon.

Brief Description of the Invention The aim of this invention is to visually see the customers in the store with a stereo camera. counting, tracking customer and employee movements and customer subscription data collection for applications and employee coordination applications. is to perform a triggering device.

Detailed Description of the Invention “Customer and Employee” carried out to achieve the purpose of this invention. "An Electronic Device That Provides Tracking of His Movements" as attached shown, this figure; Figure-1 is the sematic block diagram of the device that is the subject of the invention.

The parts in the figure are numbered one by one and the corresponding numbers are given below.

main processing unit temporary memory unit memory unit power management unit Wi-Fi hotspot Bluetooth low power pointer unit Integrated stereo camera unit graphical operation GSM port Ethernet connection one Visually counting the customers in the store with a display element, monitoring customer and employee movements and customer subscription applications device (1), which is the subject of the invention, which provides data collection for; - at least one body (2), - physical address codes compiled with at least one wireless pointer unit, customer and employee by processing customer number information and employee behavior information a mainframe that is configured to generate data and carry out general control operations. processing unit (3); - to meet the short-term data storage needs of the main processing unit (3) a configured temporary memory unit (4), - to store the data necessary for the operation of the components a configured memory unit (5), - configured to receive and transmit electrical energy from different sources a power management unit (6), - customer and employee data generated by the main processing unit (3) into a in customer subscription applications and employee coordination with wireless connection to send to an external cloud server for use in applications a configured Wi-Fi hotspot (7), - BLE pointer to be received by customers' mobile devices in the store broadcasting the signal, allowing the employees in the store to use their mobile devices or Bluetooth A device that is configured to compile the signals emitted by low power tags. B |uet00th low power pointer unit (8), - synchronized stereo images of customers and employees in the store an integrated stereo camera unit (9) configured to compile as images, - data with at least the main processing unit (3) and the integrated stereo camera unit (9) keep in touch to do the shopping, integrated stereo camera number of customers by processing customer and employee images compiled by the unit (9). generating information and employee behavior information and sharing it with the main processing unit (3) a graphics processing unit (10), configured to - Produced in situations where WI-Fi or cable internet connection cannot be established customer and employee data in customer subscription applications and employee to an external cloud server for use in coordination applications. a GSM connection configured to send over a mobile communications network. unit (11) and - customer and employee data generated by cable connection to customer subscription for use in applications and employee coordination applications. to external cloud server and to power management unit (6) from other sources power-over-Ethemet (POE) connection in cases where electrical energy cannot be supplied configured to supply electrical energy to the power management unit (6) via an Ethernet port (12).

The body (2) on the device (1) which is the subject of the invention; in open or closed areas to have standards suitable for use and to protect other units. is being configured. In the preferred embodiment of the invention, the body (2) is open space and It can be configured in accordance with different standards for indoor use.

The main processing unit (3) on the device (1), which is the subject of the invention, is the graphics processing unit. (10) shows the customer number information and employee behavior of the depth map produced by Processing information to generate the Bluetooth low power pointer unit (8) or Wi- Clipped physical address codes compiled with the Fi connector (7), customer number to produce customer and employee data by processing information and employee behavior information and other units are structured to carry out general controls.

The temporary memory unit (4) on the device (1), which is the subject of the invention, is the main to meet the short-term data storage needs of the unit (3) is being configured. In this way, the main data of the data collected in the temporary memory unit (4) Requirement to be kept permanently after processing by the processing unit (3) is eliminated.

The memory unit (5) on the inventive device (1), the main processing unit (3), The Wi-Fi port (7), the Bluetooth low power pointer (8), the integrated stereo camera unit (9), graphics processing unit (10), GSM port To store the software that makes the (1 1) and Ethernet port (12) work is configured to. In one embodiment of the invention, the memory unit (5) is the main process. Connecting the customer and employee data produced by the unit (3) with the external cloud server to store for a certain period of time in cases where it cannot be established, and to reconnect with an external cloud server. main processing unit (3) It is configured to forward to the external cloud server via

The power management unit (6) on the inventive device (1) is powered by a DC adapter. and/or power-over-Ethernet (POE) connection of the EthEmet port (12) to receive electrical energy and transmit electrical energy to other units. is being configured. In the preferred embodiment of the invention, the power management unit (6) It is configured to operate with input voltage between V and 24 V.

The Wi-Fi connection unit (7) on the device (1), which is the subject of the invention, You can transmit customer and employee data generated by the unit (3) via wireless connection. in customer subscription applications and employee coordination applications It is configured to send to external cloud server for use.

In one embodiment of the invention, the Wi-F i port (7) is connected to the external cloud server via GSM. Sending data via port (11) or Ethernet port (12) by mobile devices of customers and employees in the store when provided broadcasting the Wi-Fi beacon signal to be received and to compile address codes or trigger mobile devices is being configured.

Bluetooth low power pointer unit (8), located on the inventive device (l), BLE to be received by mobile devices of customers and employees in the store Broadcasting beacon signal and cracking physical address codes of mobile devices It is configured to compile or trigger mobile devices. find it Bluetooth low power pointer unit (8) BLE pointer in its preferred implementation Wi-Fi beacon from the Wi-Fi port (7) when it cannot broadcast the signal. The signal is configured to enable it to be broadcast.

Integrated stereo camera unit (9) on the inventive device (l), synchronized stereo display of images of customers and employees in the store to compile and transmit the compiled images to the graphics processing unit (10). is being configured. In this way, customers and employees with a stereo image distinguish images more easily from other objects in the environment under different environmental conditions and graphic processing by synchronizing the stereo image. In the unit (10), processing is facilitated to form the depth map.

The graphics processing unit (10) on the device (1), which is the subject of the invention, is an integrated stereo by processing customer and employee images compiled by the camera unit (9) It is configured to produce the depth map. Graphics processing unit (10) the customer and the employee by transmitting the depth map it produces to the main processing unit (3). It provides data to generate data. In this way, synchronized stereo image The amount of data processed in the device and sent to an external cloud server is reduced and customer and employee data are detailed.

The GSM connection unit (l 1) on the inventive device (l), Wi-FI or customers and employees produced in applications where a wired internet connection cannot be established. data in customer subscription applications and employee coordination to external cloud server over GSM network to be used in applications is configured to send. GSM in the preferred embodiment of the invention connector (II), multi-frequency broad telecommunications generation configured to ensure compliance. In the preferred embodiment of the invention GSM dock (1 l) to work as eSlM compatible is being configured.

The Ethernet connection unit (12) on the inventive device (1) customer and employee data in customer subscription applications via wired connection and to external cloud server for use in employee coordination applications and send electrical energy to the power management unit (6) with a DC adapter. power over the power-over-Ethernet (POE) connection when unavailable it is configured to provide electrical energy to the management unit (6).

The device (1), which is the subject of the invention, is stored in shops with open or closed spaces. with the integrated stereo camera unit (9) by placing it at multiple locations within the synchronized stereo display of images of customers and employees in the store stereo camera unit (9) integrated with graphics processing unit (10) Customer number information by processing customer and employee images compiled by and the Bluetooth low power pointer unit (8), which generates the running behavior information. mobile phone of customers and employees in the store from the Wi-Fi hotspot (7). BLE beacon signal or Wi-Fi beacon signal to be received by their device. physical address of Bluetooth or Wi-Fi subunits of mobile devices by broadcasting the physical address codes compiled with the main processing unit (3), the customer It processes customer and employee data by processing number information and employee behavior information. generates, generates customer and employee data via the Wi-Fi hotspot (7). via wireless connection or wired via Ethernet port (12) external cloud over GSM network with connection or GSM port (11) It is a customer and employee tracking device that sends it to the server. Place on device (1) During the data processing steps of the main processing unit (3), the temporary memory unit (4) It provides temporary storage of data. The memory on the device (l) wired, wireless or GSM network of the software of the components of the device (1) It ensures that it is stored as updateable via On device (1) The power management unit (6), located in the It can receive electrical energy with its voltage, the needs of the different units of the device (1). It produces the voltage values it feels and feeds it to the mentioned units. it provides.

With the device (1) which is the subject of the invention, it is carried out with different types of devices in the current art. customer number measurement, customer membership application management, employee coordination of critical tasks, such as application management, to different locations within the store. with data compiled by some kind of device to be placed, tasks with less permanent data storage, the need for less data traffic, and It is ensured that it can be carried out with higher accuracy values.

Around these basic concepts, the subject of the invention is “Customer and Employee Movements”. A wide variety of applications related to "An Electronic Device That Provides Tracking" development is possible and the invention cannot be limited to the examples described herein. essentially as specified in the claims.

Claims (2)

CLIENTS Ensuring that the customers in the store are counted visually with a display element, the customer and employee movements are followed and data is collected for customer subscription applications; at least one trunk (2), a main processing unit (3 ) configured to produce customer and employee data and execute general control operations by processing physical address codes, customer number information and employee behavior information compiled with at least one wireless pointer unit, main processing unit A temporary memory unit (4) configured to meet the short-term data storage needs of the unit (3), a memory unit (5) configured to store the data necessary for the operation of the components, a power management unit configured to receive and transmit electrical energy from different sources ( 6), containing a Wi-Fi hotspot (7) configured to send customer and employee data generated by the main processing unit (3) via a wireless connection to an external cloud server for use in customer subscription applications and employee coordination applications, and by customers' mobile devices in the store. a Bluetooth low power beacon unit (8), configured to broadcast the BLE beacon signal to be received, compile the signals broadcast by the mobile devices of the employees in the store or the Bluetooth low power tags, an integrated stereo camera configured to compile the images of the customers and employees in the store into synchronized stereo images, at least the main process To be in communication with the unit (3) and integrated stereo camera unit (9) to perform data exchange, to produce customer number information and employee behavior information by processing the customer and employee images compiled by the integrated stereo camera unit (9), and to produce the main processing unit (3) a graphics processing unit (10) that is configured to share with the client, a GSM that is configured to send customer and employee data generated over a mobile communication network to an external cloud server for use in customer subscription applications and employee coordination applications in cases where a Wi-Fi or wired internet connection cannot be established. Sending the generated customer and employee data to the external cloud server for use in customer subscription applications and employee coordination applications via wired connection unit (l 1) and power-over-Ethemet (POE) connection in cases where electrical energy cannot be supplied to the power management unit (6) from other sources. A device (1) characterized by an Ethernet connector (12) configured to supply electrical energy to the power management unit (6). . A device (l) as in Claim 1, characterized by the body (2) configured to have standards suitable for use in open or closed areas and to protect other units. . A device as in Claim 2, characterized by the body (2) configured in accordance with different standards for outdoor and indoor use. To process the depth map produced by the graphics processing unit (10) to generate customer number information and employee behavior information, clipped physical address codes, customer number information and data compiled by Bluetooth low power pointer unit (8) or Wi-Fi port (7). A device as in any of the above claims, characterized by the main processing unit (3) configured to generate customer and employee data by processing employee behavior information and to carry out general controls of other units. A device (1) as in any one of the above claims, characterized by a temporary memory unit (4) configured to meet the need for short-term data storage. . It consists of the main processing unit (3), the Wi-F i dock (7), the Bluetooth low power pointer unit (8), the integrated stereo camera unit (9), the graphics processing unit (10), the GSM dock (II), and the Ethernet port. A device (1) as in any one of the above claims, characterized by a memory unit (5) configured to store the software that enables the operation of the unit (12). . The memory unit (5) configured to store the customer and employee data produced by the main processing unit (3) for a certain period of time in cases where the connection to the external cloud server cannot be established, and to transmit the stored customer and employee data to the external cloud server through the main processing unit (3) when the external cloud server is reconnected. A device (1) as in claim 6, characterized by ). . A device( l i. . A device as in any one of the above claims, characterized by a power management unit (6) that is configured to operate with an input voltage between 5 V and 24 V (li. The customer and employee data produced by the main processing unit (3) can be transmitted to the customer via wireless connection. A device ( l) as in any of the above claims, characterized by the WI-Fi port (7] configured to send to the external cloud server for use in subscription applications and employee coordination applications. 12) As in Claim 10, characterized by the Wi-Fi i port (7) configured to broadcast the Wi-Fi beacon signal to be received by the mobile devices of the customers and employees in the store when data is sent, and to compile the clipped physical address codes of the mobile devices or to trigger the mobile devices. a device (1). A device (1) as in any of the above claims, characterized by a Bluetooth low power pointer unit (8) configured to broadcast the BLE beacon signal to be received by the mobile devices of the customers and employees in the store and to compile the shredded physical address codes of the mobile devices or to trigger the mobile devices. A device (1) as in claim 12, characterized by a Bluetooth low power beacon unit (8) configured to enable the WI-Fi beacon signal to be broadcast from the Wi-Fi port (7) in case the BLE beacon signal cannot be broadcast. A device (1) as in any one of the above claims, characterized by an integrated stereo camera unit (9) configured to compile the images of the customers and employees in the store as synchronized stereo images and to transmit the compiled images to the graphics processing unit (10). Any of the above claims, characterized by the graphics processing unit (10) configured to produce the depth map by processing the customer and employee images compiled by the integrated stereo camera unit (9) and to transmit the produced depth map to the main processing unit (3) to provide data for the production of customer and employee data. A GSM port (l A Device (1) as in any one of the above claims, characterized by a GSM connector (11) configured to provide wide telecommunication generation compatibility at more than one frequency. A device (1) as in any one of the above claims, characterized by the GSM port (11] configured to work in eSIM compatible. 2), a device (1) as in any one of the above claims, characterized by an Ethernet port (12) configured to send the generated customer and employee data to an external cloud server via wired connection to be used in customer subscription applications and employee coordination applications.