SG10201906612XA - Intelligent case management platform - Google Patents

Intelligent case management platform

Info

Publication number
SG10201906612XA
SG10201906612XA SG10201906612XA SG10201906612XA SG10201906612XA SG 10201906612X A SG10201906612X A SG 10201906612XA SG 10201906612X A SG10201906612X A SG 10201906612XA SG 10201906612X A SG10201906612X A SG 10201906612XA SG 10201906612X A SG10201906612X A SG 10201906612XA
Authority
SG
Singapore
Prior art keywords
management platform
case management
intelligent case
intelligent
platform
Prior art date
Application number
SG10201906612XA
Inventor
Gupta Anshul
Thomas Annie
Ghosh Subhajit
Original Assignee
Accenture Global Solutions Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Accenture Global Solutions Ltd filed Critical Accenture Global Solutions Ltd
Publication of SG10201906612XA publication Critical patent/SG10201906612XA/en

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0226Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
    • G06Q30/0233Method of redeeming a frequent usage reward
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06NCOMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N5/00Computing arrangements using knowledge-based models
    • G06N5/02Knowledge representation; Symbolic representation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0224Discounts or incentives, e.g. coupons or rebates based on user history
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06NCOMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N3/00Computing arrangements based on biological models
    • G06N3/02Neural networks
    • G06N3/04Architecture, e.g. interconnection topology
    • G06N3/044Recurrent networks, e.g. Hopfield networks
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06NCOMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N3/00Computing arrangements based on biological models
    • G06N3/02Neural networks
    • G06N3/04Architecture, e.g. interconnection topology
    • G06N3/048Activation functions
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06NCOMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N3/00Computing arrangements based on biological models
    • G06N3/02Neural networks
    • G06N3/08Learning methods
SG10201906612XA 2018-08-21 2019-07-17 Intelligent case management platform SG10201906612XA (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US16/107,520 US11361337B2 (en) 2018-08-21 2018-08-21 Intelligent case management platform

Publications (1)

Publication Number Publication Date
SG10201906612XA true SG10201906612XA (en) 2020-03-30

Family

ID=69587252

Family Applications (1)

Application Number Title Priority Date Filing Date
SG10201906612XA SG10201906612XA (en) 2018-08-21 2019-07-17 Intelligent case management platform

Country Status (3)

Country Link
US (1) US11361337B2 (en)
AU (2) AU2019210617A1 (en)
SG (1) SG10201906612XA (en)

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CN111598678A (en) * 2020-07-27 2020-08-28 北京淇瑀信息科技有限公司 Incremental learning-based user financial risk identification method and device and electronic equipment
US20230289845A1 (en) * 2020-09-28 2023-09-14 Nec Corporation Estimation system, estimation method, and program recording medium
US11593567B2 (en) * 2020-10-22 2023-02-28 Dell Products L.P. Intelligent conversational gateway
US20240046074A1 (en) * 2020-11-09 2024-02-08 Automobilia Ii, Llc Methods, systems and computer program products for media processing and display
US20220207541A1 (en) * 2020-12-31 2022-06-30 Truecar, Inc. Systems and methods for determining lifetime value of website visitor through machine learning
EP4298573A1 (en) * 2021-02-26 2024-01-03 Rimini Street, Inc. Method and system for using robotic process automation to provide real-time case assistance to client support professionals
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Also Published As

Publication number Publication date
AU2020289715A1 (en) 2021-01-21
US20200065848A1 (en) 2020-02-27
US11361337B2 (en) 2022-06-14
AU2019210617A1 (en) 2020-03-12

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