SE9603856L - Ways of forming quick calls in a CTI system - Google Patents
Ways of forming quick calls in a CTI systemInfo
- Publication number
- SE9603856L SE9603856L SE9603856A SE9603856A SE9603856L SE 9603856 L SE9603856 L SE 9603856L SE 9603856 A SE9603856 A SE 9603856A SE 9603856 A SE9603856 A SE 9603856A SE 9603856 L SE9603856 L SE 9603856L
- Authority
- SE
- Sweden
- Prior art keywords
- call
- processing program
- ways
- call processing
- speed
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/27467—Methods of retrieving data
- H04M1/27475—Methods of retrieving data using interactive graphical means or pictorial representations
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/44—Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/54—Store-and-forward switching systems
- H04L12/56—Packet switching systems
- H04L12/5601—Transfer mode dependent, e.g. ATM
- H04L2012/5614—User Network Interface
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/54—Store-and-forward switching systems
- H04L12/56—Packet switching systems
- H04L12/5601—Transfer mode dependent, e.g. ATM
- H04L2012/5638—Services, e.g. multimedia, GOS, QOS
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
- H04M1/2473—Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface)
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
- H04M3/42323—PBX's with CTI arrangements
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Vision & Pattern Recognition (AREA)
- Human Computer Interaction (AREA)
- Digital Computer Display Output (AREA)
- Telephonic Communication Services (AREA)
- User Interface Of Digital Computer (AREA)
Abstract
A personal computer operates a speed call application program in the background which permanently displays speed call button icons in the foreground on the computer display. When one of the icon buttons is invoked, e.g. by pointing and clicking to it, the speed call application program accesses a database, retrieves a called party identification number, which can be the called party directory number, begins operation of a call processing program, and passes the retrieved number to the call processing program. The call processing program then controls the dialing of an outgoing call from a telephone or the equivalent associated with the user.
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CA002161508A CA2161508C (en) | 1995-10-26 | 1995-10-26 | Method of invoking speed calls in a cti system |
Publications (2)
Publication Number | Publication Date |
---|---|
SE9603856D0 SE9603856D0 (en) | 1996-10-21 |
SE9603856L true SE9603856L (en) | 1997-04-27 |
Family
ID=4156857
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
SE9603856A SE9603856L (en) | 1995-10-26 | 1996-10-21 | Ways of forming quick calls in a CTI system |
Country Status (4)
Country | Link |
---|---|
CA (1) | CA2161508C (en) |
DE (1) | DE19644211A1 (en) |
GB (1) | GB2306871B (en) |
SE (1) | SE9603856L (en) |
Families Citing this family (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPH11215221A (en) | 1998-01-28 | 1999-08-06 | Nec Corp | Information terminal capable of telephone dialing, telephone dialing method and recording medium having recorded program for telephone dialing |
US6754313B1 (en) * | 1999-12-07 | 2004-06-22 | Microsoft Corporation | Application programming interface for computer telephone sets |
DE10032757A1 (en) * | 2000-07-05 | 2002-01-17 | Deutsche Telekom Ag | Method for establishing a telecommunication connection |
GB0023388D0 (en) * | 2000-09-25 | 2000-11-08 | Olive Media Ltd | Image display scheme for a computer |
-
1995
- 1995-10-26 CA CA002161508A patent/CA2161508C/en not_active Expired - Fee Related
-
1996
- 1996-10-21 SE SE9603856A patent/SE9603856L/en not_active Application Discontinuation
- 1996-10-24 DE DE19644211A patent/DE19644211A1/en not_active Ceased
- 1996-10-25 GB GB9622280A patent/GB2306871B/en not_active Expired - Fee Related
Also Published As
Publication number | Publication date |
---|---|
DE19644211A1 (en) | 1997-04-30 |
SE9603856D0 (en) | 1996-10-21 |
GB2306871B (en) | 1999-11-03 |
GB2306871A (en) | 1997-05-07 |
CA2161508C (en) | 2000-01-11 |
CA2161508A1 (en) | 1997-04-27 |
GB9622280D0 (en) | 1996-12-18 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
NAV | Patent application has lapsed |
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