RU2695987C1 - Automated enterprise control system - Google Patents

Abstract

FIELD: physics.

SUBSTANCE: invention relates to automated enterprise management system. System comprises connected to each other unit of calendar medium-term planning, a database of planned tasks, a unit for assessing the importance of planned tasks, a unit for evaluating time frames for executing scheduled tasks, database on functional tasks according to contractual and internal agreements, unit for evaluating the importance of functional tasks, unit for evaluating time frames for execution of functional tasks, RAM unit for additional tasks, unit for evaluating importance of additional tasks, a unit for estimating time frames for executing additional tasks, an employee database, a payroll unit, a unit for evaluating execution of the medium-term plan, a work time recording database, a database of objects, a database of the structure of the enterprise and types of work, an object filtration unit, a unit for evaluating execution of tasks by users of objects, a unit for filtering by enterprise subdivisions and types of works, a unit for evaluating performance of tasks by executors of works.

EFFECT: technical result consists in improvement of accuracy of assessment of performance of medium-term plans of operation of enterprise due to rapid assessment of tasks by users of objects and performers of works.

1 cl, 1 dwg

Description

Technical field

The invention relates to specialized computing devices and can be used in automated control systems, in particular, in an enterprise management system associated with servicing facilities.

State of the art

The prior art in the field of servicing facilities, in particular in the housing and utilities sector, restricts participation in the management of the enterprise by users of facilities — by submitting an application for repair, and by contractors — by filling out the paper form Outfit-Assignment [Khazova E.O. Optimization of business processes in the management company housing and communal services // Young scientist. - 2018. - No. 18. - S. 383-387. - URL].

Existing automated systems for managing a manufacturing enterprise are aimed at solving the problem of improving the quality of management by improving individual subsystems: strategic management, operational management, process control, or by creating an integrated automated information and analytical system for integrated management of a manufacturing enterprise. The basic model of an integrated industrial enterprise management system was published in 2007 [RU 64791 U1, G05B 15/00, G06F 12/00, 07/10/2007]. In subsequent years, more complex technical solutions were proposed that expand the capabilities and scope of the integrated enterprise management system.

The well-known software package of integrated information systems for managing a manufacturing enterprise [RU 2626349 C2, G06F 13/00, 07/26/2017], expanding the arsenal of hardware of the manufacturing enterprise management system. The technical result is achieved in that the automated control system of a manufacturing enterprise contains automated workstations interconnected by means of a local computer network, with the possibility of installing software, characterized in that data synchronization tools, including a resource coding system, are introduced into it. This technical solution implements an automated control system for all stages of the life cycle of a product manufactured by an enterprise: marketing research, process planning and development, purchase, production, sale, but does not cover the scope of activities related to servicing facilities.

A known method of controlling the preparation and launch of the launch vehicle and a system for its implementation [RU 2583733 C2, G05B 23/02, B64G 1/24, 05/10/2016], providing parallel control of the parameters of the object and the progress of work with the object, which reduces the likelihood of emergency situation. The method allows you to visualize the controlled parameters of the object, the progress of work with the object and quickly generate control and information messages. In addition to the visualization block of monitored parameters and the storage blocks of planned, actual and archive schedules of operations with the object, the system includes a block of manual, automated and automatic generation of control messages. This invention is intended to control the technological processes of assembly and testing of complex technical objects, but cannot provide management of the enterprise as a whole.

A known control system for an automated complex of engineering and technical support [RU 128361 U1, G05B 15/00, G06F 17/40, 05/20/2013] containing a database, a monitoring and diagnostic unit, a control unit, a control unit, a remote control unit, a data collection unit, a configuration interface unit, an engineering support unit and an automated workstation in which the remote control unit, firstly, collects and preliminarily analyzes all the data coming from the data acquisition unit, and secondly, checks the correspondence of the parameters of the current work to the plans that should be at the current moment in time, and if necessary sends a new or changed work plan to the database, thirdly, if necessary, directly intervenes in the system by sending commands to the control unit, Fourth, stores standard values of system characteristics that meet state standards.

The disadvantage of this technical solution is the relatively narrow functionality, which does not allow it to be used to manage the enterprise as a whole.

The closest in technical essence to the proposed is an automated enterprise management system [RU 2599339 C1, G06F 17/00, G06F 17/30, G06Q 50/04, 10/10/2016], including a database of planned design tasks, a block of medium-term planning, base data on employees, a database of functional tasks under contractual and internal agreements, a database of time tracking, a payroll block, a unit for assessing the importance of functional tasks, a unit for evaluating the time frame for performing functional tasks, an unit for evaluating the importance of the planned design tasks, the unit for assessing the time frame for fulfilling the planned project tasks, the unit for evaluating the implementation of the medium-term plan, as well as the sequentially connected unit for random access memory of additional tasks, the unit for assessing the importance of additional tasks, and the unit for evaluating the time frame for completing additional tasks.

The disadvantage of the closest technical solution when applied to an enterprise associated with servicing facilities is the lack of operational access to the data of medium-term calendar scheduling by users of facilities and by contractors, and as a result, there is an insufficiently objective assessment of the effectiveness of the enterprise as a whole and the work of its employees in particular, since a deliberately unacceptable decision is to provide the full amount of data for the medium-term calendar all users of serviced facilities and all contractors to evaluate the implementation of the medium-term plan.

Disclosure of the invention

The problem to which the claimed invention is directed is to create an enterprise management system with increased reliability, accuracy and efficiency in the development of operational management decisions due to the operational participation of users of objects and work performers, as well as to ensure the possibility of providing services that meet the needs of users of objects .

The technical result, which is realized by using the proposed technical solution, is to increase the reliability, accuracy and efficiency of the development of operational management decisions through monitoring by users of objects and work performers.

The problem is solved, and the required technical result is achieved by the fact that in a system containing sequentially connected database of planned tasks, a unit for assessing the importance of planned tasks and a unit for evaluating the time frame for fulfilling planned tasks, the output of which is connected to the first input of the medium-term planning block; a series-connected database of functional tasks under contractual and internal agreements, a unit for assessing the importance of functional tasks, and a unit for evaluating the time frame for performing functional tasks, the output of which is connected to the second input of the medium-term planning block; a series-connected block of random access memory of additional tasks, a block for assessing the importance of additional tasks and a block for evaluating the time frame for completing additional tasks, the output of which is connected to the third input of the medium-term scheduling block; a database of employees whose output is connected to the fourth input of the medium-term planning block and the first input of the payroll block; a medium-term plan execution evaluation unit, the input of which is connected to the first output of the medium-term planning block, the first output is connected to the fifth input of the medium-term planning block, the second output is connected to the second input of the payroll block; a database of time attendance accounting, the output of which is connected to the third input of the payroll block; a database of objects is introduced, the output of which is connected to the sixth input of the medium-term planning block; a database of the enterprise structure and types of work, the output of which is connected to the seventh input of the medium-term planning block; an object filtering unit, the input of which is connected to the second output of the medium-term scheduling block; a unit for evaluating the performance of tasks by users of objects, the input of which is connected to the filtering unit by objects, and the output is connected to the eighth input of the medium-term scheduling block; a filtration unit by enterprise divisions and types of work, the input of which is connected to the third output of the medium-term planning block; a unit for evaluating the fulfillment of tasks by work executives, the input of which is connected to the filtering unit by unit and type of work, and the output is connected to the ninth input of the medium-term scheduling block.

Brief Description of the Drawings

The figure 1 presents a functional diagram of an automated enterprise management system, where:

1 - database of scheduled tasks

2 - unit for assessing the importance of planned tasks

3 - block assessment of the time frame for the implementation of planned tasks

4 - block medium-term scheduling

5 - database of functional tasks

6 - block assessing the importance of functional tasks

7 - block assessment of the time frame for the implementation of functional tasks

8 - block RAM additional tasks

9 - block assessment of the importance of additional tasks

10 - block assessment of the time frame for completing additional tasks

11 - employee database

12 - block assessment of the implementation of the medium-term plan

13 - database of time tracking

14 - block payroll

15 - database of objects

16 - database of enterprise structure and types of work

17 - block filtering by objects

18 is a block evaluating the implementation of tasks by users of objects

19 - filtering unit for business units and types of work

20 is a unit for assessing the implementation of tasks by contractors

The automated enterprise management system contains sequentially connected database 1 of planned tasks data, block 2 for assessing the importance of planned tasks and block 3 for evaluating the time frame for fulfilling planned tasks, the output of which is connected to the first input of block 4 of medium-term calendar planning.

In addition, the automated enterprise management system contains a sequentially connected database of 5 data on functional tasks under contractual and internal agreements, a block 6 for assessing the importance of functional tasks and a block 7 for evaluating the time frame for performing functional tasks, the output of which is connected to the second input of block 4 of medium-term scheduling.

The automated enterprise management system also contains in series connected block 8 of additional tasks RAM, block 9 for assessing the importance of additional tasks, and block 10 for assessing the time frame for completing additional tasks, the output of which is connected to the third input of block 4 of medium-term scheduling.

In addition to the above, the automated enterprise management system contains a database of 11 employee data, the output of which is connected to the fourth input of medium-term planning block 4 and the first input of payroll block 14; block 12 evaluating the implementation of the medium-term plan, the input of which is connected to the first output of block 4 of the medium-term planning, the first output is connected to the fifth input of block 4 of the medium-term planning, the second output is connected to the second input of block 14 of the payroll; the database 13 of the accounting of working hours, the output of which is connected to the third input of the block 14 payroll.

In addition to the above, the automated enterprise management system contains a database of 15 objects data, the output of which is connected to the sixth input of the medium-term planning block 4; a database 16 of the structure of the enterprise and types of work, the output of which is connected to the seventh input of block 4 of the medium-term planning calendar; block 17 filtering by objects, the input of which is connected to the second output of block 4 of the calendar medium-term planning; block 18 evaluating the performance of tasks by users of objects, the input of which is connected to the filtering unit by objects, and the output is connected to the eighth input of block 4 of medium-term scheduling; filtering unit 19 by enterprise units and types of work, the input of which is connected to the third output of medium-term planning block 4; a unit 20 for assessing the performance of tasks by work performers, the input of which is connected to the filtering unit by unit and type of work, and the output is connected to the ninth input of block 4 of medium-term scheduling.

The implementation of the invention

This invention can be implemented in a computer system with a three-tier client-server architecture, in which the application server is connected to many specialized engineering and technical support devices and personal computers, each of which has a client application. The application server (to which the client application is connected) works with the database server.

The application server contains software that implements the business logic of enterprise management, in particular, assessment blocks 2, 3, 6, 7, 9, 10, 12, 18, 20, planning block 4, calculation block 14, filtering blocks 17, 19 Clients work in the application by role, for each role filtering units are quickly configured - restrictions on the visibility of menu items and access rights to databases. Block 17 filtering by objects is designed to limit access to data of medium-term planning calendar to users of objects, block 19 of filtering by departments of the enterprise and types of work is intended to limit access to data of medium-term planning by executors of works.

On the hard drive of the database server in the form of a set of files there are databases 1, 5, 11, 13, 15, 16, a block of random access memory for additional tasks 8, and the results of medium-term calendar planning of block 4. Database 15 of the data of serviced objects creates the prerequisites for the operation of block 17 filtering by objects, the database 16 of the enterprise structure and work types creates the prerequisites for the operation of the filtering unit 19 by enterprise units and types of work.

Engineering client devices connected to the application server have sensors and actuators. From client computers of enterprise employees involved in planning and accounting for work, an application server is accessed to assess the importance and estimate the time frame for fulfilling planned, functional and additional tasks, as well as assessing the implementation of a medium-term plan and payroll. From client computers of enterprise employees involved in the execution of work, the application server is accessed in order to receive tasks, register and evaluate tasks. From client computers of users of objects, an application server is accessed in order to issue applications and evaluate tasks.

The application server analyzes the requirements from client devices and generates queries to the database server. The results of the query are copied to the application server, processed according to the embedded software and returned for display on client computers.

The system contains elements that are characterized at the functional level, therefore, below when describing the operation of the device, information is presented that confirms the ability to perform the specific functions prescribed to it as part of this system by such means.

The automated enterprise management system operates as follows.

It is assumed that the enterprise has a certain organizational and staff structure, which provides for the planning and accounting unit of work performed by its employees.

Employees of the enterprise perform tasks that can be conditionally classified by purpose and evaluated by importance and by expected lead time.

According to their purpose, tasks performed by employees are divided into the following types:

- functional tasks, determined, as a rule, by the constant functional duties of an enterprise employee in accordance with the position held;

- planned design tasks, which can be conditionally divided into design tasks defined by large projects and allowing them to be planned both in the medium and long term, and design tasks arising in the process of the main activity of the enterprise, but not related to large projects and allowing carry out their planning, as a rule, only in the medium term;

- additional tasks that arise, as a rule, spontaneously in the process of the enterprise and are not amenable to forecasting and planning even in the medium term.

Planned design tasks can be defined for employees of the enterprise for the planning period, for example, for a month, with an assessment of their importance and the time it takes to complete them.

The importance of tasks is set by a scale of importance either in a qualitative form (low importance, ordinary importance and special importance) or in a quantitative form determined by the importance factor of Quazhn (for example, Quazhn = 1 - low importance, Quazhn = 2 - usual importance and Quazhn = 3 special importance )

The time to complete the tasks (working time to complete them) is set either by the average expected time of their completion, Toj, or the time frame of their completion ΔT.

It is envisaged that employees of the planning and accounting unit together with the managers of the enterprise and its large divisions can evaluate the importance of tasks, for example, by the importance factor, and the expected time for their completion, for example, the time frame for their implementation.

Planning and accounting of tasks performed by employees of an enterprise is usually carried out for a planning period, for example, a medium-term plan for a month.

Tasks that are not completed in the current planning period, as a rule, are transferred to the next planning period.

At the end of the next planning period, the performance of each employee is evaluated and based on its results, its salary is calculated, which consists of the main and bonus parts. The main part is determined by the completeness of the implementation of functional tasks and the number of working days, and the premium part is determined by the degree of completion of planned design tasks and additional tasks, taking into account their importance and lead time.

To implement the approach described above to assess the activities of the enterprise, the proposed automated enterprise management system works as follows.

Preliminarily, planned design tasks defined by the projects carried out by the enterprise in a formalized form are entered into the database 1 of the planned design tasks. In block 2 of assessing the importance of planned design tasks, each of the planned ones is assigned its importance, for example, in the form of the importance coefficient described above, and in block 3 of assessing the time frame for fulfilling planned tasks - the time interval that is allocated for its implementation.

Similarly, the database 5 on functional tasks for contractual and internal agreements contains the functional tasks of the employees of the enterprise in a formalized form for each relatively large responsibilities of the employee, determined by his job description or regulations. In block 6 of assessing the importance of functional tasks, each of the functional tasks is assigned the importance of the task, for example, in the form of the importance coefficient described above, and in block 7 of estimating the time frame for performing functional tasks, the time interval is allocated that is allocated for its implementation.

In addition, in blocks 8, 9 and 10, similar tasks are subjected to additional tasks that spontaneously arise in the process of the enterprise.

The database of 11 employee data is entered in a formalized form information about the employees of the enterprise. The database 15 of these objects lists the objects served by the enterprise. A database 16 of the enterprise structure and types of work is entered in a formalized form to the structure of the enterprise and the types of work performed by its employees.

The information generated in blocks 3, 7, and 10 in the form of functional tasks, planned tasks, and additional tasks, respectively, with the assigned importance factors and the time frame for their implementation, as well as information from database 11 of employee data, from database 15 of facility data and database 16 of data the structure of the enterprise and the types of work comes in block 4 of the medium-term planning calendar, in which each of the tasks is assigned to the corresponding employee of the enterprise (contractor) in the form of a planned task.

During the planning period, the data of block 4 of the medium-term planning calendar are available for viewing and evaluating the tasks performed, both from the users of the objects and from the performers of the work. Users of objects through the block 17 filtering by objects are provided with data only on those objects that are in its use. Work performers through the filtering unit 19 by enterprise units and types of work are provided with data only for those units to which they relate, and only by the assigned types of work performers. Formed in blocks 18 and 20, assessments of the performance of tasks by users of objects and work performers are submitted to block 4 of the medium-term planning calendar.

At the end of the planning period, in block 12 evaluating the implementation of the medium-term plan, the feasibility of the plan is assessed by redeeming the tasks performed by the employees of the enterprise, information about which is submitted to block 14 for calculating wages, and highlighting the outstanding tasks that are submitted to block 4 of the medium-term planning calendar for inclusion for fulfillment in the next planning period.

At the same time, at the end of the planning period, the payroll block 14 contains information from the database 13 of the employee’s work time accounting data, which allows calculating the employee’s salary both taking into account rates and tariffs, and taking into account the performance of each employee, which consists of the main and premium parts. The main part is determined by the completeness of the fulfillment of functional tasks and the number of working days, and the bonus part is determined by the degree of fulfillment of planned tasks and additional tasks, taking into account their importance and the time of their completion.

Thus, by improving the well-known system, the required technical result is achieved, which consists in increasing the accuracy of management, since the accuracy of evaluating the implementation of medium-term plans for the work of the enterprise is increased by taking into account the operational assessment of the performance of tasks by users of objects and work performers. All this allows you to increase the reliability, accuracy and efficiency of the development of operational management decisions, as well as to provide the ability to provide services that meet the needs of users of objects.

Claims (1)

An automated enterprise management system containing a sequentially connected database of planned tasks, a unit for assessing the importance of planned tasks and a unit for evaluating the time frame for fulfilling planned tasks, the output of which is connected to the first input of the medium-term planning block; a series-connected database of functional tasks under contractual and internal agreements, a unit for assessing the importance of functional tasks, and a unit for evaluating the time frame for performing functional tasks, the output of which is connected to the second input of the medium-term planning block; a series-connected block of random access memory of additional tasks, a block for assessing the importance of additional tasks and a block for evaluating the time frame for completing additional tasks, the output of which is connected to the third input of the medium-term scheduling block; a database of employees whose output is connected to the fourth input of the medium-term planning block and the first input of the payroll block; a medium-term plan execution evaluation unit, the input of which is connected to the first output of the medium-term planning block, the first output is connected to the fifth input of the medium-term planning block, the second output is connected to the second input of the payroll block; a time tracking database, the output of which is connected to the third input of the payroll block, characterized in that a database of objects is introduced, the output of which is connected to the sixth input of the medium-term planning block; a database of the enterprise structure and types of work, the output of which is connected to the seventh input of the medium-term planning block; an object filtering unit, the input of which is connected to the second output of the medium-term scheduling block; a unit for evaluating the performance of tasks by users of objects, the input of which is connected to the filtering unit by objects, and the output is connected to the eighth input of the medium-term scheduling block; a filtration unit by enterprise divisions and types of work, the input of which is connected to the third output of the medium-term planning block; a unit for evaluating the fulfillment of tasks by work executives, the input of which is connected to the filtering unit by unit and type of work, and the output is connected to the ninth input of the medium-term scheduling block.

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