MXPA98007175A - Interconnection of networks for communications person - Google Patents

Interconnection of networks for communications person

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Publication number
MXPA98007175A
MXPA98007175A MXPA/A/1998/007175A MX9807175A MXPA98007175A MX PA98007175 A MXPA98007175 A MX PA98007175A MX 9807175 A MX9807175 A MX 9807175A MX PA98007175 A MXPA98007175 A MX PA98007175A
Authority
MX
Mexico
Prior art keywords
subscriber
pci
message
profile
server
Prior art date
Application number
MXPA/A/1998/007175A
Other languages
Spanish (es)
Inventor
Matthew Pepe David
Kramer Michael
B Blitzer Lisa
Joseph Brockman James
Cruz William
Omar Hakim Dwight
Diane Petr Dawn
Ramaroson Josefa
Ramirez Gerardo
Original Assignee
Bell Communications Research Inc
Filing date
Publication date
Application filed by Bell Communications Research Inc filed Critical Bell Communications Research Inc
Publication of MXPA98007175A publication Critical patent/MXPA98007175A/en

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Abstract

An interconnection of networks for personal communications (40) provides a subscriber of the network the ability to remotely control the reception and sending of voice and text messages over wireless and wired lines. The network operates as an interface between several wireless (39) and wired (29) networks, and also works as a means of translation, where necessary. The subscriber's message reception and sending options are maintained in a database to which the subscriber can access through wireless or wire-line communications to update the options programmed in the database. The subscriber can be provided with the call order service, which provides real-time control of voice calls while using a wireless data terminal or PDA (3).

Description

INTERCONNECTION OF NETWORKS FOR PERSONAL COMMUNITIES FIELD OF THE INVENTION The present invention is directed towards an interconnection of networks for personal communications and, more particularly, with a network that allows a subscriber of mobile communications to remotely control the distribution options of personal communications.
BACKGROUND OF THE INVENTION The use of sending messages as a means of communication continues to grow and evolve day by day, particularly in the context of business. The sending of messages includes electronic mail (e-mail), transmissions by facsimile (fax), paging or location, voice mail and telephone communications. The introduction of the cell phone and other wireless communications facilitated the advent of the "mobile office". The mobile office allows an employee, for example, to work away from the office on a laptop and be in constant contact with the office via cell phone. The message delivery options described above are available to businesses of all sizes, as well as to individual users, from a variety of service providers. Many offices have some or REF. 28183 all the message sending options described above. The office may have certain equipment to send messages (referred to as "consumer premises equipment" or "CPE") connected to one or more wired networks. That is, the office can have telephones, fax servers, and voice mail systems connected to telephone lines, and computers that have modems for e-mail connected to packet networks, which are connected via telephone lines. The mobile employee may have some wireless equipment to send messages, such as a pager or pager, a cell phone, or a personal digital assistant ("PDA"), which is typically an agenda-type computer connected to a communication network Wireless An important goal of personal communication services is to allow users to communicate from anywhere to anywhere at any time. Such personal communication services generally involve multiple service providers including local and long distance telephone companies and cell phone companies. An example of a personal communication service is the following: A personal communication service provider (for example, a cell phone company) allows traveling users to rent a cordless telephone portable of a company that rente telephones (for example, of an airline or a company that rente automobiles). When using the rented telephone, the user is provided with a basic mobile telephone service from the personal communication service provider. In addition, the user may like the following features: 1) The user wants calls directed to his or her office or home to be automatically sent to the rented mobile phone, without informing anyone who is traveling. 2) Prevent unimportant calls (and charges for incoming calls) from entering, the user may wish to restrict the number of people who can call the rented mobile phone. 3) It is important for the user that the features of the rental phone are activated instantly, so that calls can be made immediately after the user arrives at the place of visit. This type of personal communication services involves a plurality of service providers. These providers are (a) the local telephone company where your home is located, (b) a long distance telephone company, (c) the local telephone company of the place of visit, and (d) the personal communication service provider (that is, the cell phone company) in the place of visit. All of those are referred to here as the "service providers". To allow this type of personal communication service, which involves multiple service providers, the interoperability problems between the different service providers must be solved. The problems of interoperability can be divided into two categories: (a) tracking the location and (b) administration of the service. The problem of interoperability for tracking the location has been addressed by adopting the signaling protocols used by the mobile phone industry. Location tracking functions are implemented using two location records. One of the records, maintained by the local telephone company of the place where the user's home is located, is the so-called Home Location Register (HLR). The other record, maintained by the local telephone company of the place visited, is the so-called Visitor Location Register (VLR). The HLR stores the subscriber profile data and the location of the user's VLR. The subscriber profile data contains important information such as the subscriber's name, address, preferred long distance carrier, service characteristics (e.g., call forwarding and call barring), billing, and other related administrative information. When the user move to a new place of visit, a new VLR is created in the new place. A part of the profile data stored in the HLR is transmitted and loaded to the VLR, so that the service provider in the place of visit can implement the characteristics of the service for the visiting user. When the user moves to a new place of visit the location of the VLR stored in the HLR is changed to a new location of VLR, and the VLR in the places visited previously is deleted. The process of creating a new VLR, uploading the profile data to the VLR, and updating a user's place of visit in the HLR is called "automatic traveler registration". The problem of interoperability for the administration of the service is much more complex than that of the tracking of the location. The administration of the service refers to a set of functions required to allow a user of the personal communication service to subscribe to modify and activate the characteristics of the service anywhere and at any time. Examples of service management functions include telephone number management, subscriber profile data management, service activation, and security administration. The telephone number management function is important to maintain the uniqueness of the telephone numbers. The administration function of the Subscriber profile data provides the databases with the profile of the subscriber and interconnects the user, to create, modify or transfer such databases. The service activation function extracts part of the data that specifies the service characteristics of the profile data and loads this data into physical communication systems that process the calls. The activation function of the service also controls the activation and deactivation of the service characteristics. The security management function prevents or detects unauthorized uses of services and service administration functions. Service management functions of this type are necessary to provide personal communication services involving multiple service providers. Such service management functions generally require interactions between application programs and several databases owned and operated by different service providers. Consider an application, which allows a nomadic user to subscribe to a personal communication service from any service provider anywhere. An example of such a service is the sending of calls to a temporarily rented mobile phone. The application may need, for example, to perform the following operations of accessing a database in databases maintained by several different service providers: * verify the credit databases owned by credit card companies or telephone companies, to determine if the user can pay for the services; * verify the database of the subscriber's profile in the user's HLR, to determine if the user is currently located in a different place than the place of visit currently stored in the HLR; * verify the credit and network databases of the long distance telephone companies specified by the user, to determine if the user can use a particular long distance carrier at the place of visit; * upload the profile data in the VLR in the (place of visit and update the HLR with the location of the VLR if necessary, and * upload the profile data to the call processing system and activate the service. send or receive messages from any or all of the message delivery options described above in a place of visit, that is, the user may wish to send or receive notifications of e-mail, facsimile, calls telephone or voice mail in a place of visit or send email or facsimiles from a wireless terminal. The need to integrate these different types of messaging options and to interconnect many service providers has so far been intractable to a great extent. The mobile employee also wishes to be able to limit the messages sent to the wireless message sending equipment, so that only urgent messages are received when he is away from the office and undesired calls are prevented from entering. The mobile employee may also wish to route certain wireless messages and incoming telephone calls to other destinations, such as an office fax machine or a colleague's telephone. Therefore, an object of the present invention is to provide a subscriber of a mobile service with the ability to control and integrate a plurality of message delivery options. Another objective of the present invention is to provide a subscriber of a mobile service with the ability to remotely control the addressability, routing, accessibility, and distribution of message delivery options.
A further object of the present invention is to provide a network interconnection that interconnects the message sending services with wired and wireless networks. A further object of the present invention is to provide a subscriber with real-time control of telephone calls, while using a wireless data terminal or PDA. A further object of the present invention is to provide control over the messages addressed to the wireless message sending options.
BRIEF DESCRIPTION OF THE INVENTION These objectives are achieved through an interconnection of networks for personal communications that provides a subscriber of the network with the ability to remotely control the reception and distribution of voice and text messages through wired and wireless means . The network operates as an interconnection between several wired and wireless networks, and also functions as a means of translation, where necessary. The subscriber's message reception and distribution options are maintained in a database, to which the subscriber can access through wired or wireless communications, to update the options programmed in the database.
The Calling Service can be provided to the subscriber which provides the control - in real time - of the calls of voice, while it is using a wireless data terminal or PDA.
BRIEF DESCRIPTION OF THE DRAWINGS These and other objects and features of the invention will become apparent from the following drawings, in which: Figures 1-3 are general views of the networks PCI; Figure 4 is a general view of a node of the PCI network according to the present invention; Figure 5 is a block diagram of an exemplary PCI server according to the present invention; Figure 6 is a block diagram of an exemplary embodiment of a PCI database according to the present invention; Figure 7 is a block diagram of the logical connections between the PCI server and the PCI database according to the present invention; Figures 8-11 illustrate exemplary message flows between a server and a database according to the present invention; Figure 12 is a block diagram of a personal digital assistant according to the present invention; Figures 13-20 illustrate exemplary message flows between a PDA and the PCI server; Figure 21 is a block diagram of a text message sending portion of a PCI network; Figure 22 is a block diagram of a voice message sending portion of a PCI network; Figure 23 is a block diagram of a facsimile message sending portion of a PCI network; Figure 24 is a diagram illustrating an exemplary Call Order service network: Figures 25-27 illustrate exemplary message flows in the PCI network; and Figures 28-45 illustrate in exemplary manner the screens presented to a subscriber of the PCI that is using a wireless PDA.
DETAILED DESCRIPTIONS OF THE PREFERRED MODALITIES For clarity of presentation, the detailed description is exposed in the following sections: I. Overview of the PCI The complete network is illustrated in Figures 1-4. The network is an interconnection between a plurality of networks wired to wireless, which provide the subscriber with a variety of options for distribution and reception of messages and voice through wired and wireless means.
II. The PCI Server The PCI Server is illustrated in Figure 5. The PCI server is a peripheral device, which performs message and send functions. redirecting calls and interconnecting with the PCI database to update the subscriber profile.
III. The PCI Database The PCI Database is illustrated in Figure 6. The PCI database maintains the subscriber profile, controls the Calling Order functions, and manages the update of the subscriber profile. based on the DTMF.
IV. The Server / Database Interconnection The Server / Database interconnection is illustrated in Figures 7-11. The server interconnection of the PCI / PCI database provides the transfer of information related to the subscriber's profile and the Calling Order services.
V. The PDA / PCI Interconnection The PDA / PCI interconnection is illustrated in Figures 12-20. The PDA / PCI interconnection provides the transfer of information between a remote wireless subscriber and the PCI SAW . Services A. Sending Messages by E-mail. The sending of messages by E-mail in the PCI is illustrated in Figure 21. The PCI network provides the subscriber with a variety of options for distribution, reception and notification of e-mail, including the selection and distribution of selective destination of incoming e-mail.
B. Sending Voice Messages Sending voice messages on the PCI is illustrated in Figure 22. The PCI provides the subscriber with a variety of voice mail distribution, reception and notification options, including destination selection and distribution. selective incoming voicemail.
C. Sending of Messages by Facsimile The sending of messages by facsimile in the PCI is illustrated in Figure 23. The PCI provides the subscriber with a variety of distribution, reception and facsimile notification options, including selective destination selection and distribution of incoming faxes.
D. Order of Calls The Order of Calls service is illustrated in Figure 24. The Call Order service provides real-time control of voice calls, while using a wireless data terminal or a PDA.
VII. Message Flows Certain message flows to send messages through wireless means in the PCI are illustrated in the Figures 25 - 27. The three message flows illustrated are sending a message from one subscriber to another, * receiving a message regardless of whether the subscriber is using a wired or wireless terminal, and sending a message to no subscriber.
VIII. The PDA Application The application residing in the PDA is described in Figures 28-45, which illustrate the exemplary screens presented to a subscriber of the PCI who is using a wireless PDA.
IX. Billing Billing procedures used by a PCI network are briefly described.
X. Conclusion A glossary of acronyms used in this specification is appended as Appendix A.
I • General View of the PCI Figure 1 is a simplified overview of an interconnection of networks for personal communications ("PCI") according to the present invention. A consumer, for example an office, has different equipment to send messages, such as a voicemail system 20, an email terminal 22, fax machines 24, and * telephones 26. All of these are connected to wired networks 29 . For example, the fax 24, the telephone 26 and the voice mail system 20 may be connected to a Public Switched Telephone Network (PSTN), part of which belongs to a particular local telephone service company, and part of which belongs to a particular long distance service provider. The e-mail terminal 22 can be connected to a data packet network, such as the Internet, whose packets are transported over telephone lines.
A mobile communications subscriber (for example an employee who works in the office described above, who travels frequently) has several portable equipment for sending messages, such as a PDA 30, a cell phone 32, a pager or pager 34. These are connected to wireless networks 39. These options for sending messages through wireless means can be provided by different service providers. That is, the cell phone can be connected to a wireless network of a cell phone service provider, the pager or pager can be connected to a different wired network maintained by a pager or pager service provider, and the PDA can be connected to a third wireless communications network maintained by another service provider. A Network Interconnection for Personal Communications ("PCI") 40 according to the present invention is connected between the wired 39 and wireless 29. The PCI 40 allows the subscriber of mobile communications to send and receive messages between networks and systems to send messages disparate and a variety of service providers. The subscriber of mobile communications can receive messages by email, fax, pages or voice under a single telephone number, while using a wireless or wired network. The subscriber can also select the format of the media and the service network used to receive the messages. The subscriber can also select the cross-media notification of incoming messages, (ie, the subscriber can receive notification of a message from a pager or pager that was received as an email message). The subscriber selects the wired or wireless network and the format of the means that must be used to distribute messages or the notification of the receipt of messages. The PCI 40 will perform a media conversion to allow, for example, that an email message be sent to a fax server. The PCI 40 may also include accessibility controls, which allow the user to select messages by selected criteria such as the type of media (e.g., email, fax, etc.), message duration (e.g., e-mail messages). voice of less than three minutes), or issuer (For example, only messages from the office and from certain clients will be sent). For example, the subscriber may have notification of the receipt of an email or fax addressed to a PDA. wireless in the form of emails. If the subscriber's wireless PDA is not turned on or is not operating, the notification may be routed to an alternative wired or wireless network. The notification to the subscriber that a voicemail message was received may be, for example, rerouted to the pager or pager of the subscriber, and notification that a fax has been received may be rerouted to the wired email. Figure 2 is a simplified version of the interconnections between various systems for sending messages and a PCI. As shown in Figure 2, a subscriber provides the network with instructions for sending or distributing messages. These instructions are received by a database of the PCI 44 and are stored in a "subscriber profile" for that subscriber. The database controls the distribution of outgoing messages and the routing of incoming messages and the notification of messages. (In Figure 2, wireline communications were indicated with connections on solid lines and wireless communications were indicated with connections on dotted lines.) The instructions for the PCI are shown with a solid line, but as will be explained in more detail later, the instructions can be sent by a wired or wireless network). The database of the PCI 44 supports the access of the information that authenticates the identity of the subscriber and the validation of the types of services subscribed to, the distribution options of the subscriber's messages (messages incoming calls) and source options (outgoing messages) and voice options (phone calls and voice mail). For the origin, the subscriber can select message distribution lists with distribution options through specific means. The database 44 also supports access to the portions of the subscriber profile that the subscriber can control. The subscriber can use a personal telephone number to register alternative wired and wireless terminals, while maintaining the use of the selection and distribution options of selected messages and stored in a subscriber profile. This is the so-called "personal mobility". Information about the location of a wireless or wired network, where the subscriber's terminal is automatically connected, records and deletes the registration of a subscriber's terminal. This is the so-called "mobility of the terminal". Figure 3 shows the PCI 40. The CPE (voice mail 20, email 22, fax 24 and telephone 26) is connected to wired networks 29. The subscriber's mobile equipment (PDA 30, cell phone 32 and pager or pager 34 ) is connected to wireless networks 39. Both wireless and wired networks 29, 39 are connected to a PCI 40 at a service provider. Networks 29, 39, are connected to a Local Central Carrier (LEC) 42 for the interconnection of networks for personal communications. A database of the PCI 44 is a physical communication system, which provides call processing functions for a central office switch connection. The database of the PCI 44 includes the profile of the mobile subscriber, including the sending of messages, reception of messages and service control options. The database of the PCI 44 can be a service control point or an attached network. The database of the PCI can be connected via an interconnection of a Service Management System (SMS) to a service integrator 46. The service integrator 46 allows the service provider to update the subscriber data and create and modify profiles of the subscriber. The database of the PCI 44 preferably stores and updates the subscriber profiles. The profiles containing the information related to the service to provide service to the subscribers (for example, selection, routing, selection of terminal by the parameters selected by the subscriber, personalized characteristics of the calls, and the like), subscriber authentication data (for example, password and user ID); user status (registered or unregistered); generic service profile for services not associated with calls, such as the subscriber's address or social security number; specific profile for services not associated with calls (based on the parameters selected by the subscriber); identification of wireless data providers (for example, which cell phone provider is being used); and the specific profile for the services associated with calls (for example, sending calls), based on the parameters selected by the user. Figure 4 is a more detailed description of a node 43 of the PCI. The PCI has a plurality of nodes and was preferably built based on the Intelligent Advanced Network (AIN) architecture. Other network architectures may be used, but for illustrative purposes, the description was directed to a network based on the AIN. A server of the PCI 48 is a peripheral device that develops functions of sending messages and redirecting calls and interconnects with the database of the PCI 44 to update the profile of the subscriber. The PCI server can be an AIN Intelligent Peripheral Device, such as a Bellcore Intelligent Peripheral Device, or an attached network. The PCI server is connected to a switch 50. In the AIN architecture, this switch is a Service Switching Point Access Tandem (SSP AT), but can be any suitable switch, depending on the architecture. The SSP AT 50 connects wired networks to the CPE. The SSP AT 50 also connects the PCI 48 server to a central office (CO) 52. The SSP AT 50 also connects to the SCP 44. The database of the PCI 44 and the server of the PCI 48 are directly connected . The LEC in Figure 3 is a part of a larger network that includes the PCI 44 database, the PCI 48 server, and the SSP AT 50. The PCI database can be connected to a interconnection of SMS to an integrated system 46, as described above. The server of the PCI 48 also connects the different wireless and wired networks 49 via signaling connections in those networks, to transmit and receive information of all the message sending options. Illustratively, the PCI server provides access to the Public Switched Packet Pages (PPSN), the Public Switched Telephone Network (PSTN), the Integrated Digital Signaling Networks (ISDN), X.25 networks and networks. TCP / IP and can include access to asynchronous transfer mode (ATM), Switched Multiple Digital Megabits (SMDS) services, and Frame Relay networks. The mobile subscriber can access his subscriber profile to change the options for sending messages, receiving messages and controlling the service. These option changes are sent to the PCI 44 database, for be stored in a profile of the subscriber. Figure 4 shows, for example, a PDA 30 connected to the server of the PCI 48 by means of a wireless network, but the subscriber can also use wireless e-mail or cordless or wired telephones (using DTMF signals), to access the profile of the subscriber. The PDA messages, for example, are sent via a wireless network 54 to the PCI 48 server using, for example, an X.25 transport. The distribution of PCI services to a subscriber, which may be present in a number of different systems, requires storing, moving and changing the service profile associated with this subscriber. A mobility controller 49, located on the server of the PCI 48, is a controller and data store, which dynamically maintains the service control information for a Message Transfer Agent (MTA), described below, in the server of the PCI 48, which connects the server of the PCI 48 to the wireless data networks. The data storage functions are managed by two linked entities. The profile of the subscriber is preferably located in the database of the PCI 44 and is the highest part of the hierarchy in which the information of the service profile, authentication and validation, and the like of the subscriber or the device is maintained and where the management of the state and the functioning and location and mapping is carried out. A temporary storage memory of the service profile 51 is preferably located on the server of the PCI 48 and is a local temporary storage memory entity, which stores information "based on needs", such as the service profiles and the validation status and maintains a local deposit for the service recipient. It also manages the information needed to service the wireless data network entity, as well as sending update information to the permanent storage entity of the PCI database. The temporary storage memory of the service profile 51 maintains the personal data associated with the processing of the mobility controller 49. The mobility controller 49 interacts with the subscriber profile according to the database of the PCI (or database) of a third part) in favor of the temporary storage memory to obtain the service profiles and location information related to the wireless terminals. The PCI can also provide directory services as a value-added component. The X.400 MTA can query a local directory server agent on the PCI 48 server to route and route information. If the information is not local, the PCI 48 server will need to obtain the addressing information of another PCI 48 server on another PCI node or an interconnected private directory server agent that maintains a separate information base. By using the existing standard, the PCI network and the PCI mail servers that handle messages can handle independently of the networks without interfering with the PCI service.
II. The PCI Server The PCI server is a peripheral device which develops functions for sending messages and redirecting calls and interconnects with the database of the PCI to update the profile of the subscriber. The PCI server performs a variety of functions. For example, an illustrative PCI server: * is an X.400 Gateway; * routes messages using the X.400 message sending protocol; * connects private protocols for sending messages with the X.400 protocol; * interconnects with wireless data networks; * interconnects with message delivery systems; * interconnects with the PCI database to access the profile information of the subscriber; * process messages as specified by the user in the service profile; * provides conversion means such as text 'to fax or fax to text; * provides access to an X.500 directory to determine the routing schemes for packet data; * supports signaling between wireless data networks to handle functions such as registration; Y * maintains a temporary storage memory of the service profile. Figure 5 is a detailed illustration of a preferred embodiment of a PCI 48 server according to the present invention. The server of the PCI 48 includes three main elements: a call processor 110, a peripheral device for sending data 112, and a shared disk memory 113. The call processor 110 comprises a plurality of interconnected computers. The peripheral device for sending messages 112 can be implemented by a computer such as a DEC XAP system. The call processor 110 includes a PCI application server 114. The application server is the central point of decision making of the wireless message sending service described later in section VI.
In this way, the server 114 controls the routing, selection and notification of messages of the wireless message sending service. The application server 114 is connected to a protocol administrator of the PDA 115. The protocol administrator is the interconnection to the wireless network 54, for example the wireless network RAM. This handles the messages to be sent to and from the PDA 30 of the subscribers. A plurality of personal digital assistants (PDA) 30 are connected to the wireless network 5. The application server 114 also handles an administrator of the protocol database of the PCI 126. The protocol administrator 126 is the interconnection between the call processor 110 and the database of the PCI 44. The application server 114 also handles a Temporary Storage Memory of the Service Profile 51. The Temporary Storage Memory of the Service Profile 51 is maintained in the memory of the application server 114. The temporary storage memory 51 stores a subset of data. in the subscriber profile stored in the PCI 44 database. This subset is the subscriber profile information that you need to have frequent and frequent access to the PCI 48 server. The Temporary Storage Memory of the Service Profile 51 stores and has access to the data related to the access systems, such as the wireless data providers and the data transmission services. messages and location of the subscriber. The Temporary Storage Memory of the Service Profile 51 can store and update related subscriber location data such as the routing address for the specific wireless terminals of the subscribers; store and update data-related services for a particular type of terminal (such as uni or bidirectional); maintain a list of wireless data providers and message sending services of subscribers; track the status of subscribers' terminals (registered or unregistered); provide a generic service profile for non-call message sending services; and providing a specific profile for a service not associated with calls based on the parameters selected by the subscriber. The application server 114 also handles the registration status of each application on each PDA 30 and controls the subscriber profile information via each PDA 30.
The call processor 110 also includes a IP Feature Server 130. The IP Feature Server 130 handles call order applications. This server is also connected to the database protocol handler of the PCI 126 to communicate with the database of the PCI 44 and the handler of the protocol of the PDA 115 to communicate with the wireless network 54. The handler of the protocol of the PCI 126 database handles both interconnections between the PCI database and the PCI server, as described below. Thus, the two main application servers in the call processor 110 are the IP Feature Server 130 for Call Order applications and the PCI 114 application server for message delivery services by wireless means. The call processor 110 also includes a plurality of communication interconnections. The manipulators of protocol 115 and 126 have already been discussed. The alphanumeric paging server (APS) 132 gives the call processor 110 the ability to provide alphanumeric paging services. The APS 132 includes one or more modems to communicate with the terminal equipment of a network 134 maintained by a paging service provider. The APS communicates with the service provider of paging using, for example, the TAP protocol (Telelocalizador Alphanumeric Protocol). The call processor 110 also includes a plurality of control procedures, which control the peripheral equipment external to the call processor 110.
These controllers are the following: A message controller 136 that controls the peripheral device that sends data 112 and controls the sending of messages between the call processor 110. and the peripheral data device 112. The mobility controller 49 comprises a data manipulator. database protocol of the PCI 126, the IP 130 function server, the temporary storage memory of the service profile 51, and the application server of the PCI 114. The mobility manager provides the control logic for the user authentication, service request validation, administration or location management, user access to the service profile, access record and administration or handling of the communication such as routing to the destinations specified by the user. The mobility controller 49 contains the service logic and handles processing related to personal data processing and access to the 'no service, such as the analysis of service characteristics; information on the relationship of representation or transformation of the acciso system; identity management; validation and authentication of the subscriber; billing information based on the subscriber; information of the specific routing of data by wireless means for sending messages and paging or location of the subscriber; validation of the subscriber's service; and review of the subscriber and modification of the subscriber profile. The transaction controller 150 controls a switching controller 152 and a peripheral voice controller 154. The switching controller 152 controls the digital switch 156 which is connected to the public switched telephone network 58. The peripheral voice controller 154 controls the devices voice peripherals 160, which are for example text-to-speech converters. The switch 156 and the speech peripheral device 160 are also connected by an IT line 161. The digital switch 156 is connected to the public switched telephone network by a plurality of transmission means such as the IT lines 162, fax lines 163 and ADSI lines 164. The peripheral device for sending data 112, which is optional, is now discussed in more detail. The peripheral device for sending data is the gateway to the wired email network, whose network is designated 170. The peripheral device for sending data has a message transfer agent 158 for transferring messages between the call processor 110 and the data networks 170, 54 either directly or through the protocol handler of the PDA 115. The peripheral device for sending messages 112 also includes a server (protocol post office) 190 and the associated memory 192 to provide a message storage capacity. The message directory 194 is used to store a subset of the temporary storage memory of the service profile 51 related to the routing of e-mail messages. The peripheral device for sending messages 112 includes the message gateway 140. The message gateway 140 has the following capabilities: 1) Notify the application server of the PCI 114 in the call processor that has arrived via email from the wired network Email 170 for a subscriber. 2) Accept a request from the PCI 114 application server to send an email to a wireline address. 3) Accepting a request from the application server 114 to provide all the unread messages stored in the server 190, which may have been sent to a primary destination if the subscriber had registered. 4) Accepting a request from the application processor 114 to rewrite the message storage server 190 or return to the sender. Using the call processor 110 and its associated peripheral devices, a wide variety of services can be performed. These have been briefly discussed above and are described in detail in Section VI below. However, to understand how the call processor 110 operates to provide these services, some exemplary descriptions of certain services are provided. For example, when a wireless e-mail message is uploaded into the peripheral device for sending data from the server of the PCI 112, the gateway for sending messages 140 and the controller for sending messages 136 send the notification to the application server of the PCI 114 of the arrival of the email. The application server of the PCI 114 will query the temporary storage memory of the profile 51, or if necessary, the database of the PCI 44. Driven by the data in the profile of the subscriber, the application server of the PCI 114 Run the service logician to determine where to send the email (that is, send it to PDA 30 or POP 190 server depending on the result of the selection), and what means, if any, are used to send notification of the arrival of the email. For another example, when I place a Calling Order call to the PCI 48 server, the procedure is as follows. The switch controller 152 and the transaction controller 150 send the call to the IP Function Server 130 based on the dialed number. The IP 130 functions send a message to provide 1129+ instructions to the PCI 44 database to determine how to handle the call. The database of the PCI 44 and the function application servers IP 130 start a message conversation, which performs a sequence of functions which present a warning to the calling subscriber, send a notification to the PDA, etc. When a response from the PDA 30 is received, the IP function server 130 sends the response to the database of the PCI 44. The database of the PCI 44 will then direct the IP 130 function server to send the call to a number of routing and / or presenting a synthesized message to the calling subscriber. If a subscriber wishes to update the subscriber's profile by DTMF, the procedure is as follows. Up a call on the server of the PCI 48. The switch controller 152 and the transaction controller 150 send the call to the IP 130 function server based on the number * e marked. The IP function server 130 sends a message of 1129+ instruction_proportion to the PCI 44 database to determine how to handle the call. The database of the PCI 44 sends a request to present a warning and collect digits ("please enter the PIN", collect the PIN). The IP 130 function server returns; the results of this request to the database of the PCI 44. Again, the database of the PCI 44 sends a request to the IP 130 function server to present a warning and collect digits ("voice menu", selection of menu) . The function server IP 130 returns the results of this request to the database of the PCI 44. This process is repeated when the users are guided through menus and elements that change the profile. The PCI 44 database interprets the collected TDMF tones and consequently updates the subscriber profile. When a PDA 30 sends an email message addressed to a wire address the procedure is as follows. The PDA 30 sends a message of UDP_transmit to the application server of the PCI 114. The application server of the PCI 114 detects that the message is not intended for another subscriber of the PCI and sends the request to the message sending controller 136. , which sends this to the message sending gate 140, which it is located in the Peripheral Device for Sending Messages and Data 112. The message sending gateway 140 interconnects with the MTA 158 to send the e-mail to the wired network 170, using, for example, the Transfer Protocol for Sending Simple messages (SMTP). The PCI 48 server can be based, for example, on an X.400 MTA or an SMTP router and can be converted between both protocols. The PCI 48 server can receive text messages and a variety of different text message delivery systems such as Internet mail, third-party message delivery systems, or private message delivery systems. In the example where the PCI routes messages using an X.400 MTA, those messages must be converted to conform to the X.400 protocol before they can be routed. Thus, a gateway to send exemplary message is an X.400 gate, which can be designed and built by an expert in the field.
II. The PCI Database A database of the PCI '4 maintains the profile of the subscriber, controls the functions of the Order of Calls, and manages the update of the profile of the subscriber based on the DTMF.
The architecture of the PCI database shown in Figure 6 comprises various application and support components. The application components include the Multiple Services Application Platform (MSAP) 202; the Provision of Service and Creation of Environment (SPACE) 204; and Data and Report Subsystem (DRS) 206. The service components include the Maintenance and Operation Console (MOC) 208; the Intelligent Peripheral Interconnection (IPI) 210; the Generic Data Interconnection (GDI) 212; the Service Network Interconnection (SIN) 214; and the Data and Report database (D &R) 218. The service network interconnection (SIN) 214 provides a communication interconnection to external systems such as switch 50 and the PCI 48 server. Interconnects include the IPI 210 and the GDI 212, which connect the PCI database to the PCI server via the TCP / IP network 213. The GDI 212 is used to upload and download the subscriber profile to the server of the PCI 48. The IPI 210 is used to transmit a user's DTMF commands via the PCI 48 server. For redundancy, each intelligent peripheral interconnect (IPI) and the generic data interconnect (GDI) processor preferably requires two logical connections to the PCI server.
The Multiple Services Application Platform (MSAP) 202 includes a 220-call processor, a first call processing request (CPR) database 222, a common MSAP 224, a shared memory 226, and a call contact database (CCDB) 228. The call processor 220 receives messages from and sends messages to a message distributor 219 in the INS 214. The message distributor determines whether the message received from the call processor 220 must be sent to the IPI 210 or the GDI 212. The call processor receives messages from the message distributor and it sends them to the first CPR database, the CCDB 228, and / or the shared memory 226. The first CPR database 222 stores the subscriber profiles. The MSAP 224 connects the first CPR database 222 with the second CPR 230, which receives the SPACE 204. The common MSAP 224 updates one of the CPR databases 222, 230 when changes have been made to the other base. of CPR data. The CCDB 228 is a temporary, dynamic storehouse for storing the subscriber's profiles, and the related data during the profile update procedures. Shared memory 226 allows different processors to use the same data. SPACE 204 is a module operated by the service provider through which new applications of the PCI database are created and new profiles are started of the subscriber. SPACE 206 includes the second database of CPR 230, which contains information identical to that of the first database of CPR 222 in MSAP 202. When a new subscriber profile is to be created, a provider of Services uses a visual representation terminal 232 in SPACE to provide a new service profile that includes certain subscriber information. The profile of the subscriber is activated through the MSAP when the user initially registers. The changes of the service provider made to the second database of the CPR 20 are transmitted to the first database of the CPR 222 in the MSAP via the common MSA.P 224. The changes made to the second database of the CPR 230 by a service provider are not transmitted to the temporary storage memory of the service profile 51 on the PCI 48 server until a last moment. That is to say, the database of the PCI 44 does not send the data to the server of the PCI 48 unless they are requested by the server 48. The temporary storage memory of the service profile 51 will be updated with this new information the following once the PCI 48 server requests to download a profile, for example when the next subscriber is registered. SPACE 204 provides a parallel function to the Service Management System described above.
The Data and Report Subsystem (DRS) 206 collects data about the use of the PCI 44 database, which may be useful for the service provider. ' For example, the errors made by the subscriber are noted when the user's profile is being updated. The types of alterations made, times when such alterations were made, and the like are also stored for future use by the service provider. The MOC 110 is a network maintenance support system which verifies the state of the network and verifies faults and similarities in the system. When a subscriber wishes to update the subscriber profile using a PDA 30, the procedure is as follows. The PDA 40 communicates with the server of the PCI A 48. The server of the PCI 48 sends a data message Obtained that you have a "Service Code", which is preferably a ten-digit PCI subscriber number (for example, a telephone number), to the PCI 44 database on the GDI 212. The GDI 212 translates the message of the Obtained Data into a format incomprehensible by the database of the PCI 44. The message is sent through the message distributor 219 and the call processor 220 to the first database of the CPR 222, in where it receives the profile of the subscriber. The Service Code is used to obtain the correct subscriber profile and the The profile is sent through the call processor 220 to the message distributor 219. The message distributor determines that this message must be sent to the PCI 48 server via the GDI 212. (The reason for this is discussed below). The GDI 212 translates the data - in an appropriate format for the TCP / IP network and transmits them to the PCI 48 server. The requested changes are made to the PCI 48 server and the updated profile is sent back to the base PCI data 44 through the TCP / IP network, the GDI 212, the message distributor 219, the call processor 220 and the first database of the CPR 222. The call processor 220 also sends a message to the through the GDI 212 to the server of the PCI 48, which will send a wireless transmission to the PDA 30 that recognizes the update of the profile of the subscriber. The changes are also sent to the common MSAP 222 where they are sent to the second database of the CPR 230 in SPACE 204. During this procedure, the information can be temporarily stored in the Call Contact Database 228 ( CCDB). The CCDB database 228 provides temporary storage for the subscriber profile updates that are suspended because they are waiting for the action of a subscriber or waiting for data from an external system, such as the PCI 48 server.the time intervals between the user action or the delays in receiving data from an external system, the call processor 220 stores the information in the database of the CCDB 228 and processes other calls. When a subscriber wishes to update his own subscriber profile using a tone telephone, the procedure is as follows. The subscriber calls, for example, to a service number provided by the service provider. The call is routed to the server of the PCI 48. The server of the PCI 48 sends a message, to the database of the PCI 44 via the IPI 210, of which the DMTF commands are present. The message is sent through the message distributor 219 to the call processor 220. The appropriate subscriber profile is retrieved from the first database of the CPR 222 in the MSAP 202. The call processor 220 indicates the server of the PCI 48 will execute a voice prompt that tells the calling subscriber to enter the subscriber's ID and password, by pressing the appropriate digits on a tone telephone. The information is entered by the calling subscriber, and the PCI 44 database validates this information. If the validation determines that the calling subscriber 'is an authorized subscriber, the PCI database 44 instructs the PCI 48 server to request the subscriber to select which information of the subscriber profile should be modified. r Only two fields can be modified using the sending of DTMF messages: change of a wireline record or a record of a personalized greeting. The selection of the subscriber of the record, whether it is still a cordless telephone or the registration of a personalized greeting. If wireline registration is selected, the PCI database 44 instructs the PCI 48 server to request a ten digit telephone number to which all incoming calls should be routed. If the subscriber selects to record a personalized greeting, the PCI database 44 instructs the PCI 48 server to request the subscriber a new greeting. If the valid information is entered at any time, the server of the PCI 48 presents an error message to the subscriber and the subscriber retries the modification. If the new attempt fails, the call ends. Otherwise, the profile of the subscriber is updated according to the modification, the data synchronizing the messages are sent to the server of the PCI 48 and the caller 220 calls the server of the PCI 48 to inform the subscriber that the service profile of the PCI was updated. The call processor 220 also sends a message through the message distributor 219 to the GDI 212 and to the server of the PCI 48, which updates the temporary storage memory of the service profile 51 on the server of the PCI 48. Changes stored again in the first database of the CPR 220 are sent to the MSAP common 224, where they are sent to the second database of the CPR 230. Note that the DTMF function signals, which use the 1129+ protocol, are routed through the IPI 210 and the subscriber profile data, which use the GDI protocol, are routed through the GDI 212.
IV. The PCI Server / Database Interconnection The interconnection between the PCI 48 server and the PCI 44 database was based on two protocols. The first protocol is 1129+. This protocol will be used to support the call order feature of the PCI and for the manipulation of the profile initiated by the subscriber using the DTMF. The second protocol is the Generic Data Interconnection. The GDI is used to manage or administer the subscriber profile, specifically to download a subscriber profile from the PCI 44 database to the PCI 48 server and to apply updates to the profile stored in the database of the PCI 44. Figure 7 shows the logical links from the PCI 44 database to the PCI 48 server. The PCI 44 database consists of a matched pair of PCI 44a, 44b databases , each of which contains three call processors 220, each of which shares the load. Links 250 are TCP / IP links between the processors of * the Intelligent Peripheral Interconnection (IPI) 210 and the Generic Data Interconnection (GDI) 212 on the basis of data from the PCI 44 to the processor of calls of the server of the PCI. Two logical connections are made from each of the processors of IPI 210 and GDI 212 to the PCI server for redundancy. In this way, the complete configuration of the SCP supporting the PCI could preferably require twenty-four logical links, as shown in Figure 7. The PCI database initiates the opening of the logical links. In this illustrative mode, the Call Order feature employs the 1129+ protocol. For the message sending feature by wireless means, the PCI uses the GDI protocol. The GDI ID marks assigned to the elements of the PCI subscriber profile are provided in Appendix B. Appendix B also shows the profile data of the PCI, including the profile elements, their data types, lengths maximums, and GDI IDs. An * indicates elements which were shortened to 32 bytes due to the byte limitations of the GDI. The description of the types and lengths of these elements is as follows: dN Digits coded by BCD. The number N represents the maximum number of BCD digits, not octets. cN Up to N ASCII characters. cN N full binary bytes of length, order of the byte in the network (the highest order bit is transmitted first). Because the portion of the subscriber profile of the PCI downloaded to the PCI server is large (preferably about 1,000 bytes), and the message size of the Transaction Capable Application Program (TCAP) is 256 bytes, the profile must be managed in segments. The service profile is divided into six segments as shown in Table 1. Each segment is assigned a unique numerical identifier.
Certain data in a subscriber profile provides a preferred means by the subscriber to send messages and notifications. The coding of these types is given in Table 2.
For example, if the subscriber prefers to receive the email that passes the selection via PDA 30, then the element of the profile of "a primary destination" will contain a "P". Figure 8 illustrates the message flow for profile retrieval using the GDI protocol. A subscriber attempts to register with the PCI server either Explicitly or explicitly discussed (in more detail below). The PCI 48 server sends a GDI Obtained Data query to the PCI 44 database on one of the GDI links (line 260). The PCI 48 server can send a data query of the 'Data Obtained for each segment of the PCI profile. Each query will be processed by the PCI 44 database as a stand-alone transaction with a unique TCAP ID transaction. Each query of the Obtained Data sent by the PCI 48 server will include a "Service Key" parameter which is a ten-digit PCI subscriber number (for example, a telephone number). This key will be used by the PCI 44 database to identify the subscriber. In each of the Obtained Data there is a list of the ID marks listed in the elements of the profile to be recovered. The database of the PCI 44 responds to the query of data of the Obtained Data with a response to the Obtained Data (line 262). The response contains a return code and data for each element requested in the data query of the Data Obtained. Figure 9 provides a message flow between the PCI 48 server and the PCI database 44 to update a profile originating from a wireless PDA 30. This wireless profile update uses the GDI protocol. A subscriber performs an activity of profile manipulation, and the PDA 30 sends data messages of a profile to the server of the PCI 48. The server of the PCI 48 sends a query of Data Sent to the GDI to the database of the PCI 44 on the links of the GDI ( line 262). The PCI 48 server can send a query of the Sent Data for each segment of the PCI profile for which a profile element was updated. Each query will be processed by the PCI 44 database as a stand-alone transaction with a unique TCAP transaction ID. Each inquiry of the Sent Data sent by the PCI 48 server will include a "Service Key" parameter which is a ten-digit PCI subscriber number. This key should be used by the PCI 44 database to identify the subscriber. Each query of the Sent Data contains a list of ID marks provided in Appendix B and data for the profile elements to be updated. Not all brands in this segment can be included in the query of the Sent Data; only those profile elements that are currently updated by the subscriber will be sent. The database of the PCI 44 will not update the data for which a mark has not been included in the query of the Sent Data.
The database of the PCI 44 corresponds to the query of the Data Sent with a response to the Data Sent (line 266). The response contains a return code for each element requesting in the query of the Sent Data. Figure 10 is an illustrative example of a possible Call Order message flow between the PCI 48 server and the PCI 44 database. (The Order of Calls is discussed in more detail in section VI D) . The exact call flow for the Call Order depends on the implementation of the service logician by the service designer, and on the options selected by the Call Order subscriber. The Call Order works in an illustrative manner using the 1129+ protocol and the IPI 210 (see Figures 6 and 7). As illustrated in Figure 10, a Calling Order call up on the PCI 48 server. The PCI 48 server sends a query to provide_instructions to the PCI database on one of the 1129+ links ( line 268). A TCAP transaction ID is generated for the query. The parameter of the digits of the dialed number contains the personal numbers of the subscriber of the PCI (that is, the Service Code). The digits of the ANI contain the automatic identification of the number, if any, of the calling party (the ANI is a capacity of the telephone network). The PCI database sends an order to send_a_recurso 1129+ to the PCI 48 server to present a warning and collect digits (line 270). The PCI 48 server presents the warning, collects the digits, and sends a response containing a return code and the digits collected (line 272). The PCI database 44 sends a command to execute_application 1129+ to the server of the PCI 48 to notify the PDA 40 of the incoming call (line 274). The server of the PCI 48 responds with a return code and a destination number (entered by the subscriber in the PDA 30), to which the call is routed (line 276). The PCI database 44 sends a command to switch to resource 1129+ to the server of the PCI 48 indicating to the server of the PCI 48 to route the call to a destination number (line 278). The PCI server responds with the return code executing that request (line 280). Figure 11 is an illustrative example of a possible message flow between the PCI 48 server and the PCI database 44 for a DTMF profile manipulation message. The DTMF profile manipulator uses the 1129+ protocol through the IPI 210. The exact call flow for handling the DTMF profile depends on the implementation of the service logic by the designer of the DTMF profile. service, and the options selected by the PCI subscriber. As shown in this illustrative example, when a call arrives at the PCI server, the PCI server sends a query to provide 1129+ instructions to the PCI database (line 282). The called number contains a dialed number (that is, the service number to update the DTMF), while the ANI field contains the ANI, if. The Processed Call Request CPR manipulates the DTMF profile of the PCI is activated by the service number dialed. The CPR 222 instructs the PCI server to present indications and collect digits, guiding the subscriber through menus and commands requests through the voice (lines 284, 288). The PCI server responds to each request with the digits collected (lines 286, 290, 294). The CPR updates the subscriber's profile with the data collected via the DTMF.
V. PDA / PCI interconnection Communication between the PDA and the PCI uses, for example, an X.25 transport that uses the UDP IP protocol. A brief discussion of the structure of the PDA is provided. The PDA 30 is preferably a calendar or handheld computer that has a wireless network interconnection. The PDA can be, for example, a Hewlett Packard agenda computer Omnibook 300 that runs a PCI application. Figure 12 illustrates an exemplary PDA. The PDA 30 has a central processing unit 295 connected to a collective conductor B. The central processing unit ("CPU") 295 performs most of the calculations and logic functions of the PDA 30. A memory 295 is connected to the collective conductor B, the which stores the information that will be provided to the CPU 295 or otherwise used by the PDA 30. An input / output device 297, such as a keyboard, is also connected to the collective conductor B, which allows the user to enter data for stored in the memory 296 or to be used by the CPU 295. A visual display device 298 is connected to the collective conductor B. The PDA 30 also has a wireless communication interconnection 299 to communicate with a wireless communication network. The PDA / PCI interconnection provides six types of message flow. These messages are: (1) registration / deletion of registration; (2) sending messages by wireless means; (3) Recovery of Electronic Mail; (4) notification of cross media; (5) Order of Calls; and (6) management or administration of the profile. There are two types of registry and registry elimination: explicit and implicit. Explicit registration occurs when a subscriber of the PCI initiates the application program of the PCI on the PDA 30 (this is the so-called registration boot) or when the subscriber selects a status check button or one of the service registration request buttons on the PDA 30 either by the Call Order or the service of sending messages by wireless means. Once successfully registered, if the subscriber's profile is not already present in the temporary storage memory of the service profile 51 maintained by the PCI 48 server, the PCI 48 server will request to download the subscriber profile of the subscriber base. data from the PCI 44 to the temporary storage memory of the service profile 51. The server of the PCI 48 places the status of the subscriber's record in the temporary storage memory 51 for comparison with those requested by the subscriber for the sending service of messages by wireless means by the call order service. Figure 13 illustrates an example of the flow of messages between the PDA 30 and the PCI 48 server during the explicit registration. This flow is also used by a subscriber to verify the registration of the Order or Calling services and the sending of messages by wireless means. A subscriber initiates the program of application of the PCI in the PDA or selects the buttons to verify the state of the service, record of the Order of Calls, or registry. from sending messages by wireless means in the PDA. The PDA sends a registration request to the PCI 48 server with subscriber validation information (subscriber ID and password (line 300)). The PDA 30 also starts a timer during which the PDA 30 will wait for a response from the server of the PCI 48. The server of the PCI 48 receives the • registration request and verifies if the subscriber was provided and if the ID and password of the subscriber are correct. The PCI server then sends a registration acknowledgment (line 302). If the subscriber is not provided, there is no service profile and the acknowledgment includes a "unrecognized subscriber" response. If the subscriber's ID and password are invalid, the acknowledgment includes an "incorrect password / PIN" response. In other circumstances, recognition of the PCI server includes a "successful" response. If the PDA 30 does not receive an acknowledgment from the PCI server within a predetermined time, it aborts the registration attempt and tells the subscriber to try later. The implicit registration automatically registers a subscriber to the service of sending messages by wireless means when the subscriber is not currently registered and wishes to send or retrieve E-mail from or for the PDA 30. The implicit record is made as follows. The PCI server receives a request to retrieve or send from a subscriber who is not registered in the service of sending messages by wireless means. The PCI 48 server retrieves a copy of the subscriber's service profile from the PCI 44 database, if necessary, and validates the subscriber's ID and password. The PCI 48 server validates the content of the profile to make sure that the subscriber can use the service of sending messages by wireless means. If sending messages by wireless means is allowed, the PCI 48 server processes the request. Otherwise, it sends an acknowledgment indicating the reason why the subscriber was not allowed to use the service of sending messages by wireless means. The flow of the message is the same as illustrated in Figure 13. Once the subscriber is registered for any of the Calling Service or message delivery services by wireless means, the subscriber remains registered until it is deleted. explicitly the subscriber's registration either by abandoning the application or by selecting the record deletion button on the PDA 30. The subscriber's registration can also be implicitly removed from the message sending service by wireless means by the PCI 48 server provided that the PCI does not detect any activity of sending messages by wireless means to or from that subscriber during a given period of time. Although the registration of If the subscriber is deleted, the profile of the subscriber's service will remain in the temporary storage memory of the service profile 51. The profile remains in the temporary storage memory as long as the PCI server has some subscriber activity, such as email messages. incoming electronic devices within a predetermined time, such as four hours. PDA messages can not be sent to the PCI server by the subscriber to implicitly register for the Call Order, in this way, the subscriber's registration will not be implicitly removed from this service. Implicit logging and deletion occurs only for the service of sending messages by wireless means, and not for Order of Calls. A subscriber remains registered for the Calling Order while executing the application of the Calling Order program in the PDA. The explicit deletion of the record occurs when a subscriber leaves the application program of the PCI in the PDA (this is known as leaving the record deletion) or when the subscriber selects one of the buttons for requesting the deletion of the record in the service. PDA for the services of Order of Calls or sending of messages by wireless means. Figure 14 is an illustrative embodiment of a message flow between the PDA 30 and the PCI 48 server for explicit deletion of the registry. A subscriber leaves the PCI application program on the PDA or selects a record deletion button on the PDA. The PDA 30 sends a registration deletion request to the PCI 48 server with the subscriber validation information (the subscriber's ID and password) (line 304). The PDA 30 also starts a timer during which the PDA will wait for a response from the server of the PCI 48. The server of the PCI 48 sends an acknowledgment (line 306). The PCI 48 server receives the request for removal of the registration and verifies whether the subscriber's ID and password are correct. If the subscriber's ID and password are not correct, the acknowledgment includes an "incorrect password / PIN" response. Otherwise, the recognition includes a "successful" response. If the PDA 30 does not receive an acknowledgment from the PCI 48 server after a predetermined time, the PDA 30 assumes that it is outside the coverage radius and informs the subscriber to try later. The implicit deletion of the registration occurs when the PCI does not detect any activity of sending messages by wireless means to or from the subscriber for a given period of time, for example four hours. The PCI will also try to implicitly remove the registration of a subscriber from the message sending service by means of wireless at midnight in the case in which the subscriber leaves the PDA 30 inadvertently. The PCI 48 server keeps stamping the time of the most recent wireless message sending activity for each subscriber registered in the subscriber's service profile kept in the temporary storage memory of the service profile 51. When the server the PCI 48 detects any message sending activities by wireless means to or from a particular subscriber, the stamped time is updated to the current time. The stored stamped time of a registered subscriber is periodically compared to the current time. When a predetermined time elapses, the PCI 48 server assumes that the subscriber is outside the coverage radius or has abandoned the PCI application. For the implicit (or automatic) deletion of the record, the message flow is the same as illustrated in Figure 14. The PCI 48 server sends a request to the PDA 30 to remove the record containing registration information about the subscriber. . The server of the PCI 48 also starts a timer during which it will wait for a response from the PDA 30. When the PDA 30 receives the request for removal of the record, it responds with the recognition of the record containing the registration information currently known to the PDA. When the PCI 48 server receives the recognition of the registration, updates the listing of the subscriber's record based on the information contained in the acknowledgment. The PCI 48 server also updates the stamped message delivery time by wireless means associated with the subscriber at the current time. If the PCI 48 server does not receive an acknowledgment for a predetermined time as described above, the PCI 48 server assumes that the subscriber is not already registered and removes all references to the subscriber from the temporary storage memory of the profile of the subscriber. service 51. Sending and receiving email messages by wireless means involves two types of message flows: sending messages from PDA 30 to the server of the PCI 48 and from the server of the PCI 48 to the PDA 30. Figure 15 is an example illustrative of a flow of messages that sends an E-Mail from a PDA 30 to a server of the PCI 48. When a subscriber sends an E-mail notification from the PDA 30, the PDA 30 sends the e-mail notification to the server of the PCI 48. The body of the electronic mail contains, for example, information "a; de; subject; cc" (line 308). The FCI server recognizes this notification (line 310). If the e-mail is too long to be transmitted in a single message, the PDA 30 segments the e-mail in multiple messages, numbered in a sequentially and sends them to the PCI server (lines 312, 316, 322). Each message sent from the PDA is answered with an acknowledgment that contains the status of reception of the message and the sequence number that is being recognized (lines 314, 318, 322). The PDA 30 and the PCI 38 server use the sequence number to maintain a sequential flow of packets. Out-of-sequence messages are discarded. Once all the packets are received, the PCI 48 server places them in their original order using the sequence number and sends the e-mail now mounted to a message transfer agent, which then sends the e-mail to its intended destination. The PDA 30 starts a timer each time it sends an email. If the PDA 30 does not receive an acknowledgment after a predetermined time (for example 10 seconds), the sent operation is aborted and the Electronic stream is stored in a local queue destined to the outside to deliver it in the future. When an email is released from a server of the PCI 48 to a PDA 30, a similar message flow is used. The only difference is that the PCI 48 server starts the flow and sends the initial messages instead of the PDA 30.
Electronic mail retrieval involves two types of message flows: recovery of undelivered email addressed to PDA 30 and retrieval of the e-mail released to a message delivery system, such as an e-mail system by wire. When a subscriber is outside the coverage radius or is not registered with the PCI, the PCI sends directed emails to be delivered to the PDA (e-mail attached to the PDA) to an external mail storage system. The PCI server will also send a certain e-mail directly to an external mail storage system (e-mail attached to the MS), such as the wired e-mail of the subscriber connected to his or her personal computer, according to the profile of the subscriber stored in 1 .a PCI database 44. A registered subscriber can retrieve the e-mail attached to PDA 30 at any time by initiating the "SEARCH" operation. The PCI will send the mail attached to the PDA of the external mail store and will also add the unique Email to the MS. An illustrative example of the flow of messages between the PDA and the PCI server to retrieve the e-mail attached to the PDA not released or not delivered is shown in Figures 16a and (b). If there are no messages attached to the MS, an illustrative message flow is shown in Figure 16 (a). The PDA 30 sends a search request to the server of the PCI 48 (line 324) and starts a timer, which awaits recognition. If an acknowledgment is not received within a period of time, for example twelve seconds, the PDA 30 assumes that it is outside the coverage radius and informs the subscriber to try again later. In response to the request, the PCI 48 server is registered in an external mail storage system specified in the subscriber's profile. If any e-mail attached to the PDA is stored in the external storage system, the PCI 48 server (a) will move the e-mail attached to the PDA of the external mail storage system to a pending area on the PCI server; (b) send an acknowledgment to the PDA indicating the e-mail number attached to the PDA now resident in the pending area; and (c) will initiate the delivery of that e-mail attached to the PDA of the pending area to the PDA (line 326). If there are email messages attached to the MS, an illustrative message flow is shown in Figure 16 (b). The PDA sends a recovery request (line 328) and starts a timer. When the PCI server sends a summary message, start a timer. If the PCI 48 server does not receive an acknowledgment within a predetermined period of time, for example ten seconds, it will assume that the PDA 30 is outside the coverage area, abort the sent operation and download the summarized information. In response to the request, the PCI 48 (a) server will send an acknowledgment to the PDA indicating the e-mail number attached to the present MS (line 300); (b) extract the summary information of those messages; and (c) send the summary to the subscriber's PDA (line 332). When the PDA receives an acknowledgment from the PCI server, it informs the subscriber based on the content. The summarized information for the email linked to the MS is presented in a format in an ASCII text by email and sent to the PDA. If the summarized information, or the summarized e-mail number requires more than one message, the PCI 48 server divides the summarized information into multiple sequentially numbered segments and sends each segment in a separate message (lines 336, 349). Each server message from the PCI 48 is answered by the PCI server with an acknowledgment containing the received status of the message and the recognized sequence number (lines 334, 338, 342). Out-of-sequence messages are discarded. Once all the packets are received, the PDA 30 places them in their original order using the sequence number.
Once the summarized information describing the e-mail messages attached to the MS is reviewed, the subscriber can begin a SEARCH operation to retrieve those e-mail messages. joined to the MS. Figure 17 is an illustrative example of a flow of messages between the PDA 30 and the server of the PCI 48 that retrieves the e-mail attached to the MS. The subscriber selects an email message linked to the MS to be retrieved. The PDA 30 sends a recovery request to the server of the PCI 48 that contains a message selected by the subscriber (line 344). The PCI 48 server responds with an acknowledgment (line 346). The PCI 48 server registers in the external message storage system specified in the profile of the subscriber's server and moves the email attached to the specified MS, in the request outside the storage system in a pending area in the server of the PCI 48. The PCI 48 server initiates a sending operation which delivers the e-mail in the same way as discussed above. The media notification used (for example, notification to the PDA of the reception of voice mail messages) is sent to the PDA 30 using the same delivery or release as an email message by wireless means to the subscriber. The PCI 48 server originates the notification email and submits the mail email to your "message notification". The body of the Notification email contains the address of the sender of the message (ie, the telephone number for a voicemail), the date and time the message arrived at the PCI; the type of media, (that is, voice mail, fax, email or others); if the message was marked as urgent (if it is detectable); the length of the message (for example, in minutes for a voicemail message); and, if appropriate, the object of the message. The Calling Order allows a subscriber of the PCI to reroute or direct the calls in real time. The subscriber can receive notification about the PDA 30 that a call is waiting. Using the PDA 30, the subscriber can indicate to the PCI to route the call to a specific destination number or that the PCI server presents an aware message to the subscriber through the use of synthesized speech. When a call is made to the subscriber number of the Calling Order, it is routed to a PCI 48 server. The PCI 48 server consults the PCI 44 database to determine how the call has been directed to. be processed to the profile of the subscriber. If the subscriber is registered at a known telephone number, the PCI 44 database instructs the PCI 48 server to route the incoming call to the given telephone number (assuming the call satisfies what selection requirements). If the subscriber is not registered at a known telephone number, the PCI database 44 will provide a default routing number and a timer value indicates to the PCI to present a personalized announcement by the subscriber to the calling subscriber and begin to Collect DMTF digits for all that period of time. The PCI presents the warning and starts the timer provided by the PCI database 44 and then begins to collect the DMTF digits entered by the calling subscriber. If no digits are collected within a predetermined time period, the PCI routes the call to a default number indicated by the subscriber's profile in the PCI 44 database. If the DTMF digits are collected, the PCI places the subscriber on the line if it determines whether the calling subscriber satisfies the selection requirement, and handles the call accordingly. If the call is to be addressed to the subscriber, the PCI tries to contact the subscriber. Figure 18 is an illustrative example of a message flow between the PDA 30 and the PCI 48 server for a Calling Order call. The server of the PCI 48 sends a notification message to the PDA of the subscriber 30 to notify the subscriber that there is a waiting call (line 348). The message contains the DTMF digits entered by to the caller. The PCI 48 server starts two timers, which are the time slots in which the PCI 48 server waits to receive an acknowledgment from the PDA 30 and the time interval that the PCI 48 server waits to receive a response of PDA 30, respectively. Typical values for those timers are ten and forty seconds, respectively. The time to receive an acknowledgment must be less than the time for the response. After receiving a notification message, the PDA sends an acknowledgment to the PCI (line 350). This informs the server of the PCI 48 that the PDA 30 is within the range of coverage and that the subscriber has been notified about the incoming call. Once the acknowledgment is received, it cancels the acknowledgment timer, but ticks the response clock, waiting for a response from the PDA 30. If the PCI 48 server does not receive an acknowledgment within a predetermined time , assumes that the PDA is out of range or off and cancels the response timer and routes the call to a default number programmed into the user's profile in the PCI 44 database. The subscriber is notified of the incoming call for the interconnection of the Calling Order on the PDA 30. If the DMTF digits entered by the calling subscriber provide the subscriber with the name and / or telephone number of the incoming caller. The subscriber may decide to route the call to the directory number or voice mail, enter a written message to be presented to the calling subscriber, or both. The PDA will send a response to the server of the PCI 48, which contains the number to which the call should be routed, a brief written message to be presented to the subscriber calling through synthesized voice, or both (line 352). When the PCI server receives the response, it cancels the response timer and executes the decision of the subscriber in the response and sends an acknowledgment, which contains how the subscriber's decision should be carried out (line 354). If the response timer expires before the PCI 48 server receives a response, the PCI 48 server routes the call to a default number obtained from the PCI 44 database and sends a status message to the server. PDA 30 to inform the subscriber that the call is no longer waiting (line 356). Also, if the called party decided not to wait any longer (ie hung up or pressed "*", which allows the calling party to go to the default number) the PCI sends a status message providing this information. The PDA recognizes the status message (line 358).
The management or administration of the profile allows the subscriber to modify the services of sending messages by wireless means and of Order of Calls updating certain elements in the profile of the service of the subscriber stored in the database of the PCI 44 and the memory of temporary storage of the profile of the service 51 on the server of the PCI 48. The profile information is not stored locally on a PDA 30. The updating of the profile of the subscriber using a PDA 30 always requires that the subscriber has a profile downloaded from the PCI. The management or administration of the profile involves two types of message flows, profile download and profile upload. Figure 19 is an illustrative example of the flow of messages between the PDA 30 and the server of the PCI 48 to download a profile. As indicated above, any profile change requires downloading a profile because the profile is never stored in the PDA 30. The subscriber starts the profile management or administration application in a PDA 30 and requests to download a profile. The PDA 30 sends a request to download the PCI server and requests that a copy of the profile elements modifiable by the subscriber to the PDA 30 (line 360) be downloaded. The PCI validates the identity of the subscriber through its subscriber ID and password. If the identity of the subscriber is not validated, the PCI sends an acknowledgment and an error code and ends the profile update session. If the identity of the subscriber is validated, the PCI downloads the profile elements modifiable by the subscriber (lines 362, 366, 370). It begins as an Appendix C that is a list of marks or labels for the modifiable elements of the profile. The PDA 30 recognizes the received data (lines 364 ', 368, 372). The PDA starts a timer after sending the request to download. If the PDA does not receive an acknowledgment or data from the PCI server within a predetermined period of time, for example, ten seconds, it assumes that it is outside the coverage radius and informs the subscriber to try again later. The server of the PCI 48 starts a timer each time it sends data out of the PDA 30. If the server of the PCI 48 does not receive an acknowledgment of the PDA 30 within a predetermined period of time, for example ten seconds, it will abort the operation of profile download. Once the subscriber finishes editing the profile on the PDA, a request to upload the profile is sent. In an illustrative example of the flow of messages between the PDA 30 and. The server of the PCI 48 for loading a profile is shown in Figures 20 (a) and (b). After the subscriber issues a request to load the profile, the PDA 30 sends a request to load for the PCI 48 server requesting permission to send the updated profile elements (step 374). The PCI 48 server validates the identity of the subscriber, for example by verifying the subscriber's ID and password, and verifies if there is an associated download request issued by the same subscriber. Verification of an associated pre-download request is necessary for the PCI 48 server to ensure that the profile that the subscriber wishes to change is the profile that the PCI 48 server has sent. If the identity of the subscriber is not validated, or there is no associated download request package, the PCI server sends an error code to the PDA 30 and ends the profile update session. If the identity of the subscriber is validated and an associated download request exists, the PCI 48 server understands the request by sending an acknowledgment and status code of "OK" to the PDA 30 (line 376). When the PDA 50 receives the code OK, format the updated profile elements and send them to the PCI 48 server in the same way that the profile was sent to the PDA 30 during the download phase (line 378-386). If no errors are detected, the PCI 48 server sends the updated profile elements to the PCI 44 database to move the change. After a confirmation from the PCI 44 database is received, the PCI 48 server sends an acknowledgment with the status code of "OK" to the PDA to confirm and conclude the profile update session (line 388), as shown in Figure 20 (a). Figure 20 (b) is an illustrative message flow when the PCI 48 server detects errors in the loaded profile. Loading proceeds as previously done (line 390-398). If the PCI 48 server detects errors in the elements of the loaded profile, it responds with an error message to notify the subscriber about the invalid profile element (line 400). The PDA recognizes the reception of the error message (line 402). The PCI 48 server sends the invalid profile elements in a similar way to how the profile was sent to the PDA 30 during the download phase (lines 404, 406). The PDA 30 starts a timer when it sends a load request or sends data. If the PDA 30 does not receive an acknowledgment from the PCI 48 server within a certain predetermined time, it will abort the profile loading operation and inform the subscriber to make a later attempt.
SAW. Services A. Sending E-mail Messages by Wireless Means The PCI includes several characteristics of sending, receiving and controlling the service of messages written by wireless media. The services of sending messages written by wireless means of the PCI are based on the capabilities based on three networks: * message integration combining the notification of spoken messages, voice mail, electronic calls, email and fax; * routing and message delivery, that is, the PCI is a wireless and wired network gateway, * access to the database, that is, the profile of the subscriber, authentication and validation. The PCI uses the integration capabilities of the personal communications services to integrate the capabilities of the services by wireless means available to the subscriber. This is achieved by providing the subscriber with control over the sending and delivery of messages by the "subscriber profile" accessible to the subscriber stored in the PCI. The subscriber profile contains instructions programmed by the subscriber on the reception, origin and notification of messages. . In this way, the PCI operates as a composite to send messages that provide access to multiple wired and wireless networks, while using the subscriber profile information to control the sending and receiving options. PCI allows wireless service providers to integrate voice message, email, and fax message services for a subscriber through a single telephone number. In this way, a telephone number can provide a unique link between the service provider and the subscriber's voice and data communication lines. The message sending features include communications through disparate networks and radio communications. A subscriber can send voice mail, email and fax messages between different service providers and networks. A subscriber can also send messages by radio, email and fax, of which the radio can mix the email and fax messages within a single distribution list. For example, the subscriber can write a message on a PDA and send it to a distribution list over a wireless network. The distribution list can direct the PCI to deliver the message to the office as an email and to a customer as a fax. The characteristics of message reception include personal number addressing, selection of the format of the means of reception of the messages, and selection of the notification of the cross-media messages, and selection of the discrimination options and delivery of messages. A subscriber can receive a notification via voice (eg, telephone), e-mail, and fax communications under a single personal phone number A subscriber can direct the email and faxes delivered based on the selected parameters, such as time of delay, day of the week, etc. Notification of subscriber media messages, voicemail notification of email or fax messages, email notification of voicemail or fax messages, and fax notification of email messages may be made. electronic or voice mail to the subscriber based on the options and parameters selected. Alternatively, if the subscriber's wireless terminal is not activated, the email messages can be automatically routed to alternative destinations as defined by the subscriber's profile. For example, if the subscriber does not wish to receive all telephone calls in a place of visit to avoid unnecessary interruptions and charges for undesirable incoming calls. The subscriber instructs the PCI to send the notification of telephone calls to the pager or pager and route the call to voice mail. Once notified, the user can determine from the telephone number included in the pager or pager notification if he calls the person directly, verifies the voice mail or ignores the call for later. The subscriber can also indicate which messages should be routed to the subscriber's current service network, which must be sent to another network, and which means must be used to receive certain messages. The subscriber also designates, for example, that if the wireless terminal is off, all written messages must be sent to the e-mail and the spoken messages must be sent to voice mail. The service control features of the PCI include supporting the management or administration of the subscriber's profile, supporting personal mobility through wired and wireless networks, and supporting mobility of the wireless terminal. A subscriber profile can be updated by sending messages written from a PDA over a wireless network, or DTMF messages (tone dialing) from either a wired or wireless terminal. The subscriber can program the profile to select the means to receive and send information, select cross media for message notification, select the discrimination and message delivery options; select a single voice storage mailbox (for subscribers with more than one voicemail); and select a PCI service password. All these options can be maintained over wired and wireless terminals. The subscriber can register and delete the registration automatically to a wireless terminal thus updating the profile of the subscriber to receive or reroute messages according to the preprogrammed in the profile. The wireless data network provides a data transport between the PCI 48 server and the subscriber using a wireless data terminal, such as a PDA 48. The wireless data network can be connected to the PCI server in a variety of ways , using a variety of protocols. For example, the wireless data network can connect to the PCI using a leased line and execute a private protocol to connect to the PCI server via standardized protocols, such as TCP / IP. Systems for sending written or text messages can be connected to the PCI server through, for example, Frame Relays, SMDS, ISDN, leased line interconnection, or other effective transport mechanisms can be used to support communications from data. An inter-message handling system protocol, such as X.400 (in which case conversion to gateway X.400), or Internet SMTP or other protocols supported by the interconnect unit ending in the interconnection of data transport, to send messages between the PCI 48 server and the PCI access system.
The PCI server will preferably support the sending and receiving of faxes in the T.434 format. The server of the PCI can also support, preferably, the sending and receiving of faxes using the simple mail transfer protocol (SMTP) supported by the TCP / IP transport protocol. Figure 21 shows an illustrative mode of a PCI service that supports systems for sending written or text messages. In this example, a subscriber has a personal computer 402 in his office connected to a local area network (LAN) 414 and a system for sending written or text messages (e.g., a local network e-mail) 413, a home personal computer 416, and a wireless terminal, such as the PDA 30 can send and receive messages. All those devices are connected to the PCI. For example, the personal computer of subscriber's house 416 can be connected to PCI 40 via a modem and a wireless data network 418 over a PSTN or ISDN. People connected to the LAN can send written messages to the subscriber using the local message sending system without using the PCI. That is, the user of the computer 420 can send an email to the computer of the subscriber's office 412 without entering the node of the PCI 40. Because the system of 413 written business message sending is connected to the PCI, all business message sending users can send messages to, and receive messages from, all PCI subscribers (including those not connected to the local 413 message sending system) using an appropriate PCI address. A person connected to a different business message delivery system, such as a written message management or administration system 2 422, can send messages to the subscriber or a message handling or management system 1 413 routing the message through the server of PCI 48. PCI subscribers are assigned a single personal telephone for voice and data communications. For example, an E.164 address (i.e., a telephone number) may be assigned to a subscriber of the PCI to be used as a unique PCI address. These telephone numbers can be based on geographic criteria according to the architecture of the current PSTN, but it is also possible to use portable universal numbers. Fifteen-digit number formats may be desirable to allow sub-addressing. For example, a message intended for a subscriber of the PCI can be directed to the subscriber's telephone number, for example 201-555-5555. If a system of origin mail such as a LAN mail system or the system of Third party message handling requires a domain identifier, the issuer may have to specify 201-555-5555 @ PCI, or on the Internet 201-555-5555 @ pci.net. When the server of the PCI 48 receives the message, it will search the profile of the stored subscriber 'in the call processing request database 222 stored in the PCI database 44 to determine how to handle the incoming message. An example of a few options that the PCI can provide the subscriber are: * send the message to the subscriber's wireless PDA; and, * send the message to the subscriber's wired computer at home; * send the message to the system of sending written messages of destination in the office; * send a notification of an incoming message to the wireless data terminal and the current message to the system for sending written messages. * send the message to any or all of the above; The subscriber can send written messages about the wireless data network or the wired data network to the PCI 48 server. The PCI 48 server queries the subscriber profile in the PCI 44 database and sends the message to the subscriber. appropriate destination, depending on the destination of the routing found in the profile. Systems for sending written messages not connected to the PCI 40 can send written messages to subscribers of the PCI using another network connected between the sending systems of written messages of the senders and the system of sending written messages of the subscriber of the PCI, for example, the written message not connected can be connected to a PCI on the Internet. Now we describe the flow for sending messages by wireless means. The flow for a subscriber of the PCI that receives an email message to a wireless PDA 30, for example, is as follows. An email message is sent from a wired or wireless sender to a subscriber of the PCI and up to the server of the PCI 48. The incoming email contains an address of the recipient in the format of "201-555-5555 @ pc ^ .net "where 201-555-5555 is the ten-digit personal number of the subscriber and pci.net is the domain name of the PCI server on the Internet. The PCI 48 server checks the profile of the subscriber service, either from the temporary storage memory of the profile 51 service in the PCI server or by downloading the subscriber profile from the PCI 44 database to the temporary storage memory 51 to determine how to process the e-mail message. The profile contains selection and routing information and cross media notification information. The PCI 48 server uses this information to send the incoming e-mail to a current destination address which can be a wireless, wired or paging or location address using, for example, the UDP / IP protocol over a wireless data network; the Internet SMTP protocol over the wired network of the Internet; or the Allocation of Telelocalization Protocol (TAP), respectively. In this case, the subscriber has programmed the profile of the subscriber so that the email is sent to a PDA 30. The server of the PCI 48 receives the email message and sends this to the wireless data network programmed in the profile. The e-mail is transmitted over a wireless data network 39 to be received by the PDA 30. If the e-mail can not be delivered, the PCI server returns the e-mail to the original issuer with a brief description of why the delivery It was not successful, using the SMTP protocol. Without an e-mail message to be delivered to an alphanumeric paging address, the PCI server translates the e-mail message into a paging message and sends the paging message to the paging network specified in the subscriber's profile. The protocol between the PCI server and the network Pagination is the Allocation of Telelocalization Protocol (TAP). The PCI server formats the paging message to a maximum page limit with a maximum number of characters per page. For example, the page limit can be two pages and a maximum of 256 characters per page. The PCI server does not verify if the paging message is actually delivered by the paging service provider. However, it will verify that the message has been successfully sent to the paging service provider. Because the PCI server does not provide this verification, it is assumed that the message sent to a pager successfully arrived at the pager. If the subscriber's profile contains an option for notifying spoken messages of e-mail messages, the PCI server generates and, sends an enhanced, digitized spoken announcement to the address specified in the subscriber's service profile. The protocol used to deliver the notification of the spoken message is the AMIS Analog Protocol. In this illustrative embodiment, a preferred PCI server node functions as an agent for transporting X.400 messages or SMTP routers and routes messages destined for subscribers of the PCI and those destined for users connected to other systems. In the case of an X.400 message transfer agent (MTA), X.400 addresses are used to internally represent the addresses of the subscribers. The translation of the addresses of the subscribers "friendly users" such as the E.164 which refers to the X.400 address could be done via the search table (ROM or other memory device) in the PCI access module. or gate X.400. The destination or origin addresses of the users in other nc networks are converted to X.400 addresses, but they are left in the format of source address or sender or receiver system. An X.400 gate address can be added to the message header, however, to allow the PCI to route the message to an appropriate gateway. The PCI 48 server is responsible for delivering a message to the subscriber listed in the destination field of the message. In a simple case, the subscriber has an X.400 mailbox or Internet accessible to the PCI via one of its access connections. Alternatively, the subscriber profile may contain shipping addresses which route the message to deliver it to unusual destinations. For example, the subscriber's mailbox can receive in another message management or management system, a wireless data network, data wire network, or PSTN destination associated with a fax machine. The delivery of such message to a final destination is handled by • -.na interconnection unit who is responsible for doing the translation of the address and, if necessary, to format the translation according to what is defined by the entry of the subscriber's profile. To select the target email, the target field is analyzed to determine if there is equity before comparing the address field. If the target field is comparable to an entry on the selection list, the treatment of a comparable entry will occur. Which means, in this illustrative mode, that the selection of the objective takes precedence over the selection of the sender of the address. That is, if the email originated from an address that was excluded from the list of email selection addresses, the email will still be delivered according to the selection criteria. If the PDA 30 is not registered in the message sending service by wireless means or if the PDA 30 is outside the coverage radius at the moment in which the message is sent to the PCI server, the message will be sent to the system. storage of external messages of the subscriber, such as the system of written messages 413.
B. Sending Speech or Voice Messages Figure 22 shows an illustrative mode of a PCI service for the voice mail system. The Voice mail systems 430 can use the public telephone network 432 and the Analog Protocol of the Audio Message Interconnection Specification (AMIS) to connect analog voice messages to the PCI. Alternatively, the voice mail system may use a modem 434, a private line 436, or an ISDN BRI ISDN Digital Protocol 438 to connect the digital voice mail signals to the PCI. The systems for sending voice messages or voice over the PCI must be able to send a message to the server of the PCI 48 providing the notification that the subscriber has received a spoken message. The voice mail system can send this written message using, for example, asynchronous interconnections with a modem; X.25; ISDN BRI, or TCP / IP interconnections. Preferably, the PCI 48 server supports AMIS Analog and Digital interconnections. The flow of calls to send spoken messages from the PCI is as follows. Using the AMIS Analog Protocol the system in which the spoken message originates sends the message information to the PCI 48 server specifying the type of message to be delivered, the message length (in minutes), the sender's mailbox number , and the receiver's mailbox number. When the message arrives at the server of the PCI 48, the sender mailbox of the AMIS Analog Protocol and is compared with the subscriber's voice mailbox number stored in the subscriber's profile. If the two values are the same, the spoken message is already in the mailbox designated by the subscriber. In this case, the PCI 48 server sends a false error code to the system for sending originating spoken messages using the AMIS Analog protocol, so that the spoken message is rejected and not sent to the PCI server 48 The PCI 48 server, however, has the necessary information in the header to send a notification message to the subscriber, if such information is required by the subscriber's profile. If the sender's mailbox is not equal to the subscriber's voice mailbox number, the PCI 48 server analyzes the duration parameter of the message. If this parameter exceeds a certain predetermined length or duration, for example three minutes, the server of the PCI 48 sends a response message to the system of sending spoken messages of origin with an error code that specifies that the message is too long . No further processing of spoken or voice messages occurs. If the length of the message is not greater than the predetermined time, the server of the PCI 48 sends a reply message to the system of sending spoken messages or voice of origin accepting the message. He system of sending spoken messages of origin will then send the spoken message to the server of the PCI. When the message spoken above to the server of the PCI 48, the server of the PCI 48 attempts to route the spoken message according to the selection, registration, and routing options contained in the subscriber's profile. Using the AMIS Analog Protocol, the PCI 48 server sends the message information to the subscriber's spoken message sending system, specifying the type of messages to be delivered, the length or duration of the message in minutes, the number of the mailbox of the subscriber. sender, and the receiving mailbox number. For spoken or voice messages that can not be delivered to the destination, for example, if the mailbox is full, the destination system sends a notification message not delivered to the PCI 48 server that specifies the reason why the message does not It can be delivered. The PCI 48 server retrieves the delivery to a system for a defined period of time. If all recovery attempts fail, the PCI 48 server uses the AMIS Logical Protocol to return the spoken message to the originating spoken message sending system with an appropriate non-delivery notification. A pre-coded non-delivery notice is sent to notify the sender of the message that the message was not delivered. No processing occurs additional. If the destination system accepts the message, the PCI 48 server sends the spoken or voice message to the destination system. If the subscriber chooses the notification by email of the incoming voice messages, the notification is sent via the wireless or wired network to the subscriber according to what is specified in the profile of the subscriber. If the subscriber selected the page notification, the notification will be sent through the paging network according to the profile of the subscriber. The notification contains the number of the mailbox that originated the spoken message, such as the date and time the message was received, and the length or duration of the message spoken in minutes. In another example, a user having a digital voice mail system creates a voice mail message and directs this to a user of an analog voice mail system. The destination telephone number indicates that the message should be routed to the PCI 48 server. The PCI 48 server checks the receiver's user profile and determines that the destination receiver has an analog voice mail system. The message is then passed to the analog voice mail system via the AMIS Analog Protocol. The subscriber will receive all voicemail messages in the voicemail system, if this is selected in the profile of the subscriber. The subscriber can also adapt the profile to receive in a wireless data terminal a written message that provides a notification of a voicemail message and put in an envelope the information of the message. Alternatively, a receiving voice mail system may send a written message containing a notification and put in an envelope the message information. A feature of the AMIS Digital Protocol is that the original spoken or voice message is marked as urgent by the issuer, the AMIS Digital Protocol includes priority status information in the message sent from the voice or voice message delivery system to the server of the PCI. Using this information, the PCI can select the messages according to their priority. The gateway for sending spoken messages converts the seller's private voice mail format to the X.400 format and vice versa, thus joining different message delivery formats. This is responsible for the transcoding of the private format voice to or of the X.400 form. It also maps the options to or from the X.400 protocol as specified in the AMIS.
C. Sending Messages by Facsimile Figure 23 illustrates a service of the PCI to send messages by fax. The server of the PCI 48 is connected to the public switched telephone networks 432 via the analog lines 444 or a TI 445 trunk. The fax machines 440 and the fax servers 442 are connected to the PSTN 432. The server of the PCI 48 can be connected to fax machines 440 and fax servers 442 by private lines 446 or an ISDN 438. For a subscriber to receive faxes, the telephone number of the fax machine must be supplied to the subscriber's profile. The PCI will send a fax to the destination number and can send a written notification message or take another action when the user has selected it in the profile. If the user has specified a wireless data terminal to receive the fax, the PCI 48 server will perform the necessary wireless adaptation and send a fax through a wireless data terminal. A fax can be sent to a subscriber of the PCI by routing the fax to the node of the PCI, the user can dial the telephone number of the server of the PCI 48 to send the fax to the subscriber. The PCI 48 server will send the fax to the subscriber's telephone number. The PCI server will verify the profile of the subscriber's user to determine how the fax should be delivered. In this example, the message Fax is sent to a fax machine at a designated telephone number. Fax users who have existing fax machines 440 must place a call over the network 'PSTN to access the PCI. This is because there are 420 fax machines, unlike the 422 fax servers, designed for point-to-point communication, and not for communication over a fax network. Users of the existing fax machine 420 can access the PCI in two ways. One way is by marking in two stages. The sender marks PCI 48 first and then dials the recipient's number after receiving a request for an order from the PCI. Alternatively, the user can dial the * "FX + destination address.The user of the fax machine can dial directly from the fax terminal the telephone number of the receiver preceded by" FX, which signals the switch to automatically send the call of fax through the server of the PCI. Fax servers that support the X.400 message sending protocol will include the personal number in the X.400 address field and there is no reason for the PCI to request the user for the personal number.
D. Calling Order The Calling Service (CC) of the PCI provides subscribers with real-time control of voice calls using a wireless data terminal or PDA at the same time. The CC is designed to improve personal number services (ie, HLR), providing real-time call handling capabilities to nomadic users. The CC provides the subscriber four options for managing or managing calls: * independence of the location (applications of supplementary personal number / HLR); * selection of calls in real time (using the ANI and / or requesting the calling subscriber to enter a number); * real-time call redirection (routing of calls to any telephone number based on the calling party); and * sending of short messages in real time (feeding or selection of a short message to be presented to the calling subscriber). When a calling subscriber dials the telephone number of the subscriber of the PCI, the telephone number of the calling subscriber is entered into a selection process.
After the caller's number is entered, the PDA 30 can transform the call number to a name and alert the subscriber of an incoming call. The PDA 30 visually displays the name and / or number of the calling subscriber. The subscriber can then use the PDA 30 to accept the call by entering the telephone number of a nearby telephone to which the call should be routed. The subscriber may alternatively have the call sent to another number, such as a colleague's telephone or voice mail. If the subscriber does not wish to respond to the calling subscriber, a warning is presented to the calling subscriber and sent to a predetermined default telephone number, such as a voice mailbox or a secretary. The CC allows the subscriber to send a short message to the calling party. After being alerted of an incoming call, the subscriber can select from a predefined list of messages, or write a new message on the PDA 30. The message is transmitted to the server of PCI 48, which converts the written message into voice and presents the message to the caller on hold. The calling subscriber receives the message and can leave a voicemail for the subscriber, or be sent by the subscriber to an alternate telephone number. The call order allows nomadic subscribers to handle, in real time, incoming calls using the 6 selection, re-routing and sending messages to the calling subscriber. The subscribers with order of calls having a PDA 30 are visually informed of the name and / or number of the calling subscriber. The subscriber can choose to accept the call, route it to a specific number, such as the number of a nearby telephone; route the call to an alternate number, such as a voice mail, a colleague's phone number or a secretary's phone number; or answering the calling subscriber with a brief code message, which is presented again to the calling party in the form of a synthesized voice frequency. The service also provides a number of non-real-time call handling features, including predetermined selection lists, routing programs via week / time of day; and location sequencing. The call order allows mobile subscribers to handle and receive telephone calls using a personal digital assistant. Call order users are presuscribed to a wireless data service such as Ardis or mobile RAM data for e-mail, call handling and other wireless data applications. The wireless data provider provides a radio interface to the subscriber's PDAs 30. A local exchange carrier interconnects with the wireless data provider over a interconnection of the PCI. When a calling subscriber enters his number the local exchange carrier sends a data message containing the calling party information. The wireless data provider locates the subscriber and sends the information of the calling party to the PDA 30 of the subscriber, where the subscriber is alerted to the call. The subscriber then sends the data packet containing a routing number in the PCI. The PCI reroutes the call accordingly. Figure 24 is an illustrative example of a Calling Service network. A caller, Joe 450, wants to talk to Mary. Mary, who is far from the office, is a subscriber of the PCI that has the Calling Service. She has a PDA 30, which is on and registered in a place of visit. Joe dials the phone number for Mary's office. This telephone number connects Joe's call to the PCI 48 server. The PCI 48 server network instructs Joe to enter his telephone number. The PCI 48 server places Joe on hold and returns a message using a synthesized voice informing Joe that the network is trying to locate Mary. The network recognizes that Mary is registered in a place of visit and sends a telephone notification over a wireless data network 39. Mary is notified on a PDA 30 that she is entering a telephone call from a telephone number particular. If Mary has already programmed a name that corresponds to that phone number in a directory on her PDA 30, the name will also appear. Therefore, she knows she has a phone call from Joe Smith. Mary has several options. You can write or select a pre-selected message to send from the PDA 30 to the PCI network, which converts the message into synthesized voice and presents it back to Joe; she can send the call to a nearby telephone, such as a cell phone or a nearby pay phone 452 or send the call to the telephone number of her secretary or a colleague; You can send a message and send the call; or you can direct the call to your voice mail. In this illustration, Mary selects that the call be routed to a local public pay phone 452. The call is routed over the public switched telephone networks 432 to the selected telephone and Mary and Joe talk. The Calling Order has several advantageous features. The call order includes the selection of calls in real time, which allows the subscriber to direct all calls in a predetermined manner based on the calling party, the time or date, etc. The call order also has call re-routing in real time, which allows the subscriber to reroute calls to any telephone number based on each call. That is when a call is received, the subscriber can enter a telephone number to which he wishes the call to be routed. For example, this can be a phone in an office she is visiting, a rented cell phone, or a pay phone. In the case that a subscriber does not. can answer a calling party because the PDA is out of range, the subscriber is busy, the PDA is off, etc., the subscriber can select a routing number by default. Such a default number could be a voicemail, a secretary, a colleague, or another telephone number. The call order also has an option to send call messages. This allows the subscriber to send a brief message to the calling party. The message is written on the PDA 30 and sent by wireless means to the PCI. The PCI converts the signal into a synthesized voice and presents it to the caller. For example, a subscriber may be answering an important customer's call when his supervisor calls, waiting for a response. The subscriber of the call order can send a message to the manager ("Talking to a customer, call again"), while still communicating with the customer. The feature of sending call messages has two aspects. The first is to send messages by wireless means from the PDA 30 to the PCI. He second is the translation of text to speech. The subscriber can write a message on the PDA 30. The message originates as a data message from the network of the wireless data provider and is sent to a local exchange carrier network over the interconnection of the PCI. The PCI 48 server translates the wireless written message into voice and presents it back to the calling subscriber. The call order also has a default call handling or management option. This feature allows a subscriber to make unanswered calls sent to predetermined default telephone numbers. For example, in the event that a call can not be answered, it is first routed to, for example, a service line; if in the service line it is not counted, it is sent to a secretary; and if the secretary does not respond, then it is sent to voicemail. Each time the call is sent to the next number, a message is sent back to the calling party. The numbers and the order of the routing sequence can be altered by updating the profile of the subscriber in the database of the PCI. This feature also allows the subscriber to predetermine the handling of certain numbers. For example, a subscriber may wish to be notified in real time only if the number of a calling party is equal to that of a number from an immediate family member, supervisor or important client. In other cases, the subscriber may wish to have the calls automatically rerouted to a default number, such as a voice mailbox or secretary. For a company which does business in a large geographic area, the subscriber may wish that the telephone call be routed to different places based on the geographical origin of the call. For example, calls that originate in New York, or New Jersey can be routed to a sales representative for that area, and calls that originate in California are routed to a sales representative for that geographic area. The handling or call management feature allows the subscriber to predetermine the routing of the call based on the time of day. For example, a subscriber may wish for calls to be sent to a customer service team during business hours and be personally verified for calls during non-business hours. Wireless technologies become constantly available to subscribers, so it is important to give them the ability to accept or decline communication attempts at their discretion. When the number of the subscriber calling the PDA 30 is delivered, a subscriber is allowed to select locally every attempt that occurs, the subscriber You may be in an environment where distractions are unacceptable, such as in an important meeting. Therefore, the subscriber is able to create lists against which the calling subscribers are selected by the network providing the service. That list of network residents reduces the number of call attempts to the remote wireless device of the subscriber. The Call Order service allows subscribers to activate and deactivate the selection and add or remove numbers and names from that list. As with wireless data services, the management of the Call Order service profile allows subscribers to modify or update their subscriber profiles, which preferably reside in a PCI 44 database. Profiles are created and eliminated by the service integrator controlled by the service provider. A subscriber can modify the profile by sending a message by unambiguous or wired means using DTMF tones or data. The profile of the subscriber can be updated by a wireless device such as a PDA 30. A subscriber profile can be modified by wire communications as well. A subscriber may use a telephone or a wireless data terminal to make contact with a PCI 44 database. The PCI 48 server acts as a mediation device between the wireless terminals and a PCI 44 database to update the DTMF profile. It is preferred that the wired network be supported by a service management operating system capable of requesting subscribers to use a DTMF telephone to update a profile, which is complete when the service management operating system makes the appropriate changes in the service. subscriber profile in the PCI database 44. When a service management operating system is used to modify the profile in the PCI 44 database, changes must also be reported to the PCI 48 server, so that the temporary storage memory of the service profile 51 can be modified accordingly. The Calling Order has its control site in the service logic in the database of the PCI 44. The database service logician 44 provides (1) service state maintenance, which maintains the status of the service. subscriber as registered or not registered; (2) call selection, which provides selection of incoming calls based on the network; (3) call routing, which provides routing destinations for each call; this information is based on information received from the subscriber in real time via the PCI 48 server or by preprogrammed instructions in the profile of the subscriber in the PCI database 44; (4) management support or profile management, which is the service logic in the PCI database that allows "downloading" the subscriber profile to the PCI 48 server to present an update made by the subscriber to through the PDA 30; (5) security, wherein the authentication and validation of the subscriber must be supported to safeguard the information and personal status of the subscriber such as the location; and (6) account management, the PCI 44 database collects the accounting parameters to support the billing of the service provider. The profile of the subscriber in the database of the PCI 44 must contain certain information. This type of information includes a subscriber identifier; subscriber authentication information; parameters of the wireless data provider; registration status; service mode (by default, cancellation or order); selection lists; and routing tables (including the parameters of day of the week and time of day). The application that supports the Calling Service on the PCI 48 server includes a mobility management function. The mobility management function provides the location information of the state to a database in the database of the PCI 44 and is responsible for the delivery of a Temporary Location Destination number at the request of the PCI 44 database. To do this, the PCI 48 server is responsible for (1) the location registration, the PCI server 48 updates the database of the PCI 44 with the state of the subscriber's PDA 30 (eg, registered in a wireless data network or registered in a wired telephone); (2) present notices and collection of digits for the calling subscriber information and presentation to the subscriber; (3) remotely alerting, such as formatting and sending call information through a data wire network to the PDA 30 for presentation to the subscriber; (4) profile management support (the PCI 48 server must support the "download" of the subscriber profile and contraction for the presentation for the update by the subscriber via the PDA 30); (5) security (the invalidation information of the subscriber's authentication may be supported to safeguard the subscriber's personal information and status such as location); and (6) account management, the PCI server must collect the accounting parameters to present to the. service provider for billing.
VII. Message Flows The sending of messages by wireless means through the PCI involves three types of message flow. The first is the sending of a message from one subscriber to another. The second is the reception of a message regardless of whether the subscriber is using a wireless or wired terminal and the third is to send the message to a person who is not a subscriber. Figure 25 is an illustrative example of the message flow of a wireless subscriber of the PCI sending a message. The user of the PCI presents a message 502. The message is received by a message transfer agent in the PCI server. The MTA copies and temporarily stores the source and destination addresses 504. The MTA sends a request to the mobility management or administration function on the PCI server to validate the issuing user as a subscriber of the PCI 506. The administrator Mobility sends this validation request to the PCI database and waits for a 508 response. After receiving an affirmative validation from the PCI database, the mobility administrator sends the validation response to the MTA 510, 512. The MTA then sends the mobility manager a request from the MTA address of the user's home 514. The mobility administrator routes this request to the PCI 516 database. After receipt of a response from the PCI database, the mobility manager routes the address of the home MTA to MTA 518, 520. The MTA then routes the message to the Domestic MTA 522. If the database of a third-party PCI is to be consulted, the domestic MTA will request to be directed from the PCI database to the PCI database and a third part 524, 526. Figure 26 illustrates an example of the message flow of a wireless PCI user who is receiving a message. When the PCI receives a message from a subscriber, the MTA in the PCI server copies and temporarily stores the destination address and message 530. The MTA sends a request to the mobility management function in the PCI server for the profile of the user of the PCI 532 subscriber. The mobility administrator will retrieve this profile request from the PCI 534 database (if the PCI database of a third party is involved, the database of the local PCI makes contact with the PCI database of the third party through a switching transfer point 536, 538). After receipt of the subscriber profile of the PCI 540 database, the mobility administrator requests the message from the MTA using a message "message sending request" 542. When the mobility manager receives the message from MTA 544, the mobility manager processes the message according to what is indicated by the profile of the subscriber, which may involve the conversion or selection of means 546. After processing the message, the mobility administrator sends the message to the MTA for delivery 548, 550. Alternatively, the mobility function of the PCI server can directly deliver the message to the final receiver 552. Figure 27 illustrates an example of a message flow from a server. Wireless subscriber of the PCI to a person who is not a subscriber. When in MTA receives a message from a subscriber of the PCI 560, the MTA copies and temporarily stores the source addresses of message 562. The MTA sends the mobility manager a request to validate the source address as a subscriber of the PCI 564. The mobility administrator will send this validation request to the PCI database and wait for a response 566. When the mobility administrator receives an affirmative validation response from the PCI 568 database, the administrator Mobility sends the validation response to the MTA 570, then the mobility administrator sends a request for the subscriber profile of the PCI 572 to the PCI database. Upon receipt of the subscriber profile of the PCI 574 database, the mobility administrator requests themessage of the MTA using a "request to send the message" 576. After receiving the MTA 578 message, the mobility manager processes the message according to what is indicated by the user's profile, which may require the conversion of the message. means or obtaining the addresses for the message distribution list 580. After processing the message, the mobility manager sends the message to the MTA to deliver it 582, 584. Alternatively, the MTA can directly deliver the message 586 VI11. Application of the PDA To better understand the capabilities of the PCI and the interconnection of the PDA / server of the PCI, a discussion of the interconnection of the PDA user is useful. The user interconnection is the application program that resides in the PDA. This program is described by describing the screens presented on a screen of the PDA of the subscriber of the PCI. The following discussion is for an illustrative modality of the interconnection of the PDA user. One skilled in the art will recognize that interconnection can be impiemented in a thousand ways. Figure 28 is an illustrative example of a main menu of an interconnection of the PDA user. The menu allows the user to enter the order services of calls or sending messages by wireless means, update the user's profile, or check the status of the system by selecting buttons 610, 612, 614, 616, respectively. Figure 29 shows a computer screen after selecting the "status request" 616. The request or status request screen shows that there are five messages of local origin (waiting to be sent by the PDA) and three messages from outside (waiting be recovered) in tables 618, 620, respectively. The different states of service are also presented. As shown in Figure 29, this subscriber's wireline record is on, as shown in Table 622. This records the subscriber on a particular telephone line, see Table 624. This record will direct calls to this number telephone. The status request also notifies this subscriber of the status of the Calling and sending of messages by wireless means, as shown in tables 626, 628. Figure 30 illustrates an exemplary screen if the subscriber selects "Order of Calls "610 in the main menu (Figure 28). If the subscriber selects "YES" 630, a screen such as that of Figure 31 will appear. The screen includes a window 632, which shows the status of several telephone calls received. The state indicates if an incoming call was answered, sent to another number, was hung before being answered; it was not answered, or sent to voicemail. The telephone numbers and time and date of receipt of each call are presented. The subscriber can save or delete any entry of the subscriber by selecting box 634 or 636, respectively. The subscriber can also connect or disconnect the call order service by selecting box 638, 640, respectively. Figure 32 is an illustrative example of a screen if the subscriber will select the "Send Messages by Wireless Means" 512 in the main menu (Figure 528). The subscriber will be connected to the message sending service by wireless means if "YES" 642 is selected. Figure 33 is an example of a screen which may appear if the subscriber selects "Profile" 640 from the main menu (Figure 28). If the subscriber selects "Fax" 644 from this screen, a screen such as the one shown in Figure 34 may appear, which allows the subscriber to enter a telephone number in box 646 to which the faxes should be directed. The activation of the email screen activates the selection of both the subject and the address. The selection of the subject takes priority over the selection parameters of the address.
If the subscriber will select "email" 648 on the screen of Figure 33, a screen like the one shown in Figure 35 will appear. The subscriber can select where the email (destination selection) 650 should be delivered, where the notification of the receipt of the electronic mail (selection of the notification) is sent, 652, if the messages should be selected completely 654 and, if so, with or should be selected 656, 658. The destination 650 allows the subscriber to select the destinations of incoming email. Messages that satisfy the selection requirement can be sent to two destinations (comparison A, comparison B). As shown in this illustrative example, the received electronic mail that matches the selection criteria preprogrammed by the subscriber is delivered only to a wired email, such as the subscriber's personal computer in the office, because the comparison A 660 and the comparison B 662 designate the same destination. All received e-mail messages that do not satisfy the criterion ("not comparable") are sent to a selected 664 fax machine, for example the fax machine in the subscriber's office. The subscriber also indicates to where the notification of the received electronic mail 652 should be sent.
Notification of all emails that satisfy the selection requirement should be sent to a selected fax machine 566. The PCI network will select the information about the origin of the email such as the author, recipient, and target and convert this to a facsimile format and send the message to a fax machine. Notification of all email that does not satisfy the selection criteria will be sent to a pager or pager 668. The PCI network will take the information from the source message and convert it into alphanumeric information according to the TAP protocol and send it to the pager or subscriber's locator. If the selection option is deactivated, notification of all incoming e-mail is sent to voicemail 670. The PCI network will convert the source information from text to speech synthesized and send the information to a selected voice mailbox. The user can select, if he wants to select all the incoming email messages 654. If the selection is activated, the user can select the email based on the source address 656 or the target 658. Figure 36 is an illustrative screen that the subscriber can use to edit the selection of the email according to the address by selecting the box 656 (Figure 35). The subscriber can enter new email addresses in box 672 and add them to a list by selecting table 674 or select addresses already entered for inclusion in a selection criteria as shown in table 676. For example, the user may wish to originate emails from the following addresses to route them according to the selection criteria: cclstanp, cclrizzo, and cclrupin. The emails that originate in those addresses will be routed and notified according to the criteria selected in the screen illustrated in Figure 35. If the user will select to edit the "object" by means of a selection criterion based on the "objects" "selecting the box 658 (Figure 35), a screen such as the one illustrated in Figure 37 would be presented. The user can write in the tables 678 the particular objects that should be routed according to a selection criteria. The object will search the source information of the incoming email to determine the object of the email. The object may include "urgent", "personal", the name of a client or project, etc. If the subscriber who is observing the "profile menu" (Figure 33) will select "voice mail" 680, a screen such as the one illustrated in Figure 38 would be presented. The subscriber can write in box 682 the telephone number of the voice mail system of the destination. The subscriber can also select the notification based on certain selection criteria 684. If the incoming voicemail message conforms to the selection criteria, the subscriber has been selected to be notified by a message sent to the PDA 686. If the message Voicemail does not fit a selection parameter, the selected subscriber will not be modified 688. If the selection option is deactivated, the subscriber decided not to be notified of any voicemail message 690. The user has the option to activate or deactivate the selection 692. If the selection is activated, the messages are selected by the calling subscriber 694. If the user decides to select by pressing the box 694 the caller, a screen will be presented such as the one illustrated in Figure 39. The user can write in the 698 certain telephone numbers that meet the selection parameters. If the subscriber who is observing the "profile menu" (Figure 33) will select "Call Order", 698, a screen such as the one illustrated in Figure 40 will be presented. The subscriber can write a number in box 700 wireline telephone registration, which is a number to which incoming calls can be sent. The subscriber has the option to edit the telephone numbers by selection criteria or edit response messages to be sent to the calling subscriber. If the subscriber wishes to edit outgoing call numbers, box 702 is selected and a screen appears as shown in Figure 41. The user can write in boxes 704 or select certain telephone numbers, which must be sent to a phone number selected if the selection is activated. If the subscriber who is observing the "Call Order" screen (Figure 39) will select "edit messages" 706, a screen such as the one illustrated in Figure 42 will be presented. The user can compose a single message in the box 708 or edit one that is already in a list shown in table 710. If the connected subscriber has connected the Service Order and an incoming call is received, a screen like the one shown in Figure 43 will be seen. The screen displays in a box 712 the number from which the incoming call originated. The user has the option to send a message and send the call by selecting e.l box 714, send the call without a message by selecting box 716, send a message and then send the call selecting box 718, or routing the call to voice mail by selecting the '720 box. If either of the options "message and send" or "send" 716 is selected, a screen such as the one illustrated in the Figure will be observed 44. This allows the subscriber to select one of the different ones. pre-selected telephone numbers 722-728 to send, or select another telephone number, such as a nearby telephone, to which the call should be sent. This telephone number can be written in a 730 box. If the user selected the "message and send" 714 or the "message only" selection 718, a screen like the one shown in Figure 45 will appear. This allows the subscriber to write a message in a frame 732 or select a predetermined message shown in frame 4134 to send it to the subscriber and the incoming call. This message is sent by wireless communications to the PCI network, where the ISP converts the message into a synthesized voice and presents it to the calling subscriber. For example, if the subscriber wishes to call the subscriber who made the incoming call again as soon as possible, the "call back to ASAP" message is selected. This message is transmitted from the PDA by wireless communications to the PCI network. The ISP will receive the message and convert it into a voice synthesized and send the synthesized voice message to the subscriber making the incoming call.
IX. Billing Billing operations are supported by an Automatic Message Accounting Network Function. The automatic accounting of the network, measures, collects, formats and produces information on the use of the network for billing and other purposes of application of operation and services. Preferably, the automatic message accounting data is collected in several stages of the service flows through the equipment and services of the network.
X. Conclusion A system has been described which allows a user of a wireless PDA to remotely control a large number of options for sending messages and handling calls. Although the invention has been described with reference to specific embodiments, this was done for purposes of illustration only and should not be construed as limiting the spirit or scope of the invention. It is noted that in relation to this date, the best method known by the applicant to carry the practice said invention is that which is clear from the present description of the invention. Having described the invention as above, property is claimed as contained in the following:

Claims (7)

  1. CLAIMS 1. A method of providing personal communication services to a called subscriber, who can receive any of an email, facsimile and voice mail under a single address, regardless of the message format of a calling subscriber, who can send messages in more than one format and on any of a wired or wireless network, the method is characterized in that it comprises the steps of: storing in a database of a common service provider a plurality of subscribers and connecting to wired redss and wireless and answering subscriber entries a profile of the subscriber called by each of the subscribers, the profile contains commands to route messages to each of the called subscribers depending on the format of the message; receiving any of an email, facsimile and voice mail addressed to the particular called subscriber at the unique address of the particular called subscriber of a calling subscriber over any of a wired and wireless network; determining from the profile of the called subscriber stored the orders to route messages to route the received message to the particular called subscriber, depending on the format of the message; respond to a message routing order, convert the received message from the received format to a different format; and routing the message received in the format different from any one of a wired or wireless network according to the routing orders of messages in the profile of the called subscriber.
  2. 2. An interconnection of networks for personal communications to send and receive messages by wire and wireless means between subscribers in different formats, each subscriber has a single address to which all incoming messages are directed regardless of the format of the message, the messages entrants include at least a plurality of communications by telephone, pager, facsimile, voice mail and electronic text, the interconnection of networks is characterized because it includes: connected means to receive and transmit messages in more than one format of a calling party over networks wired and wireless communication; common means to the subscribers and connected to the wired and wireless networks to store for each subscriber a profile that responds to the input received from each of the subscribers and configured to store the routing orders that include the sending options of communications for each of the subscribers depending on the format of the calling party's message; and a communications router connected to receive the received message, from the wired and wireless networks and responding to the profile in the storage means to transmit the message received over the wired and wireless networks according to the transmission or sending options stored, The communication router includes format translation device means configured to translate a received communication into a different communication medium for transmission.
  3. 3. A communication device, characterized in that it comprises an interconnection of networks for personal communications: (i) that has a number of subscribers, each subscriber has a single address to which all incoming communications are directed; (i i) is connected to receive and transmit communications from a plurality of wired and wireless communication networks; (iií) has a profile configured to store the communications sending options for each subscriber and cross media notification information; (iv) has a communication router connected to receive the communication received from the plurality of wired and wireless networks and responds to the profile to transmit the received communications according to the stored communication sending options; and (v) includes a cross media notification device in response to the received communication, in one of the plurality of wired and wireless communication networks and to the profile, the cross media notification device is configured to transmit in a first preselected means a notification signal indicating reception of the received communication. .
  4. The communication apparatus according to claim 3, characterized in that the cross-media notification information includes a second preselected means and, where the first preselected means is not available, the cross media notification device transmits in the second predetermined means. the notification signal indicating receipt of the received communication.
  5. 5. A method for personal communications, characterized in that it comprises the steps of: storing a profile of the subscriber containing the orders to route messages for a subscriber; receive any of an email, facsimile and voice mail addressed to the subscriber of any of a wired and wireless network; consult the profile of the subscriber to obtain instructions for routing the received message; and routing the received message to any of the wired and wireless networks according to the instructions of the subscriber's profile; and wherein the step of receiving a voicemail message addressed to the subscriber further includes the step of: receiving a call from the incoming voicemail message from a source voicemail system in a network, the callback message Voice mail includes identification information; extract the message identification information to determine the origin of the voice mail message; consult a profile contained in the network to determine the routing instructions, the routing instructions include one of: (i) routing the incoming call to a pre-selected telephone number; and (ii) sending a notification to the subscriber of the incoming call via a means other than a telephone call; route the received voice mail message according to the routing instructions in the profile; the inquiry step further comprises determining whether the issuer identification indicates that the sender is also the subscriber; if the sender is the subscriber, the routing step further comprises the steps of: (i) not sending the voicemail message and (ii) extracting the header information from the identification information and transmitting a notification to the subscriber containing the header information; and if the sender is not the subscriber, the routing step further comprises the step of: (i) if the message exceeds a predetermined length, reject the message; and (ii) if the message is less than or equal to a predetermined length, accept and route the message. The method according to claim 5, characterized in that it also comprises, before the routing step, the step of translating the voice mail message from an analog format to a digital format. The method according to claim 5, characterized in that it further comprises, before the routing step, the step of translating the voice mail message from a digital format to an analog format.
MXPA/A/1998/007175A 1998-09-03 Interconnection of networks for communications person MXPA98007175A (en)

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