KR20230167591A - Method of operating a business system, and business system - Google Patents

Abstract

In the business system operation method, the business management server stores terminal information and merchant information, the subsequent business terminal performs tunneling to the push management server, and the preceding business terminal sends product order information together with merchant information to the business management server. transmission, the business management server confirms the terminal information in response to the affiliated store information, the business management server notifies the push management server of the occurrence of the order along with the terminal information, and the push management server sends a communication channel formed by tunneling to the subsequent business terminal. An order generation message is transmitted through, and the subsequent business terminal receives product order information from the business management server in response to the order generation message. Accordingly, even if the follow-up business terminal does not periodically check new product order information, it can receive new product order information in real time.

Description

Method of operating a business system, and business system {METHOD OF OPERATING A BUSINESS SYSTEM, AND BUSINESS SYSTEM}

The present invention relates to a business system that processes various business actions such as orders and payments, and a method of operating the business system.

In the past, customers handled various business actions, such as orders and payments, using the affiliated store's terminal while interacting directly with an employee of the affiliated store. However, recently, customers use a separate preceding business terminal to perform orders, payments, etc. without directly meeting an employee, and employees of affiliated stores use a follow-up business terminal different from the preceding business terminal to process the customer's order, payment, etc. A business system has been developed to verify business actions.

However, in this business system, the preceding business terminal transmits business information such as product order information to the business management server, the business management server stores the business information, and the subsequent business terminal transmits new business information to the business management server. In order to know that information is stored, the business management server must be periodically requested to check for new business information, and if there is new business information, the new business information must be retrieved from the business management server. In this case, if the confirmation request cycle for new business information is long, there is a problem that the follow-up business terminal retrieves the new business information from the business management server late, and if the confirmation request cycle for new business information is short, a communication load occurs. There is a problem that can arise.

One purpose of the present invention is to provide a method of operating a business system that can detect the occurrence of new business information even if a subsequent business terminal does not periodically check for new business information.

Another object of the present invention is to provide a business system that can recognize the occurrence of new business information even if a subsequent business terminal does not periodically check the new business information.

However, the purpose of the present invention is not limited to the above purposes, and may be expanded in various ways without departing from the spirit and scope of the present invention.

In order to achieve an object of the present invention, in a method of operating a business system including a preceding business terminal, a subsequent business terminal, a push management server, and a business management server according to embodiments of the present invention, the business management server Store terminal information about a business terminal and affiliated store information about an affiliated store having the subsequent business terminal, and perform tunneling to the push management server so that the subsequent business terminal forms a communication channel with the push management server, The preceding business terminal receives a product order from a customer and transmits product order information along with the affiliated store information to the business management server, and the business management server provides the affiliated store information in response to the affiliated store information received from the preceding business terminal. Confirm the corresponding terminal information, the business management server notifies the push management server of the occurrence of an order with the terminal information, and the push management server tunnels to the subsequent business terminal indicated by the terminal information. An order generation message is transmitted through the communication channel formed by, and the follow-up business terminal searches the product order information in the business management server in response to the order generation message and receives the product order information from the business management server. .

In one embodiment, the preceding business terminal may be a customer terminal owned by the customer.

In one embodiment, the customer terminal may be the customer's smart phone, tablet computer, or personal computer.

In one embodiment, the preceding business terminal may be a first affiliated store terminal deployed within the affiliated store.

In one embodiment, the first affiliated store terminal may be a kiosk (KIOSK) placed within the affiliated store or a tablet computer placed on a table of the affiliated store.

In one embodiment, the follow-up business terminal may be a second merchant terminal disposed within the merchant for processing the product order from the customer.

In one embodiment, the second affiliated store terminal may be a Point Of Sales (POS) terminal, Credit Authorization Terminal (CAT), tablet computer, or personal computer located within the affiliated store.

In one embodiment, the subsequent business terminal transmits the network information of the subsequent business terminal along with the terminal information to the push management server, so that the subsequent business terminal performs the tunneling to the push management server. requests registration, the push management server performs registration of the network information by storing the terminal information and the network information for the subsequent business terminal, and the push management server stores the network information in the subsequent business terminal. A network information registration response notifying completion of registration may be transmitted.

In one embodiment, the subsequent business terminal transmits a network check request to the push management server when receiving the network information registration response, so that the subsequent business terminal performs the tunneling to the push management server, and performs the push management server. The server may transmit a network check response to the subsequent business terminal in response to the network check request.

In one embodiment, if the subsequent business terminal does not receive the network information registration response within a first reference time after requesting registration of the network information, so that the subsequent business terminal performs the tunneling to the push management server. , the subsequent business terminal may re-request registration of the network information.

In one embodiment, if the subsequent business terminal does not receive the network check response within a second reference time after transmitting the network check request, so that the subsequent business terminal performs the tunneling to the push management server, A subsequent business terminal may retransmit the network check request.

In one embodiment, when the subsequent business terminal re-requests registration of the network information N times (N is an integer of 1 or more) but the network information registration response is not received, or when the subsequent business terminal requests the network check If the network check response is not received despite retransmission N times, the subsequent business terminal determines the product order reception method and receives the product order information from the business management server in response to the order generation message from the push management server. It is possible to switch from a tunneling method that periodically checks the product order information in the business management server to a polling method.

In one embodiment, when switching from the tunneling method to the polling method, the subsequent business terminal periodically re-performs the tunneling to the push management server, and the communication channel with the push management server is established by the tunneling. When configured, the subsequent business terminal may switch the product order reception method from the polling method to the tunneling method.

In one embodiment, when the business management server receives the product order information together with the affiliated store information from the preceding business terminal, the business management server stores the order information storage area allocated to the affiliated store indicated by the affiliated store information. Product order information can be saved.

In one embodiment, so that the follow-up business terminal receives the product order information from the business management server, the follow-up business terminal receives a new order information from the order information storage area of the business management server for the merchant having the follow-up business terminal. When product order information is searched and the new product order information exists in the order information storage area, the follow-up business terminal can read the product order information from the order information storage area.

In order to achieve another object of the present invention, a business system according to embodiments of the present invention includes a preceding business terminal, a subsequent business terminal, a push management server, and a business management server. The business management server stores terminal information about the subsequent business terminal and affiliated store information about an affiliated store having the subsequent business terminal, and the subsequent business terminal stores the push management server to form a communication channel with the push management server. Tunneling is performed for, and the preceding business terminal receives a product order from a customer and transmits the product order information along with the affiliated store information to the business management server, and the business management server receives the affiliated store information from the preceding business terminal. In response to the information, the terminal information corresponding to the affiliated store information is confirmed, the business management server notifies the push management server of the occurrence of an order together with the terminal information, and the push management server provides the terminal information indicated by the terminal information. An order generation message is transmitted to a subsequent business terminal through the communication channel formed by the tunneling, and the subsequent business terminal searches the product order information in the business management server in response to the order generation message and retrieves the product order information from the business management server. Receive the product order information.

In one embodiment, the push management server includes a terminal communication unit that performs communication with the subsequent business terminal, a server communication unit that performs communication with the business management server, and the terminal information about the subsequent business terminal. It may include a database that stores network information about business terminals, and a database control unit that controls the database.

In one embodiment, when the server communication unit receives notification of the occurrence of the order together with the terminal information from the business management server, the database control unit connects the network to the subsequent business terminal indicated by the terminal information from the database. The network information is provided to the terminal communication unit by reading the information, and the terminal communication unit may transmit the order generation message to the subsequent business terminal through the communication channel based on the network information.

In one embodiment, the preceding business terminal is a customer terminal possessed by the customer or a first affiliated store terminal located within the affiliated store, and the subsequent business terminal is located within the affiliated store for processing the product order from the customer. It may be a second affiliated store terminal.

In one embodiment, the subsequent business terminal transmits the network information of the subsequent business terminal along with the terminal information to the push management server so that the subsequent business terminal performs the tunneling to the push management server. requests registration, and the push management server performs registration of the network information by storing the terminal information and the network information for the subsequent business terminal, and the push management server provides the network information to the subsequent business terminal. A network information registration response notifying completion of registration is transmitted, and upon receiving the network information registration response, the subsequent business terminal transmits a network check request to the push management server, and the push management server responds to the network check request. A network check response can be transmitted to a subsequent business terminal.

In one embodiment, if the follow-up business terminal does not receive the network information registration response within a first reference time after requesting registration of the network information, it re-requests registration of the network information and transmits the network check request. If the network check response is not received within the second reference time, the network check request may be retransmitted.

In one embodiment, the subsequent business terminal re-requests registration of the network information N times (N is an integer of 1 or more) but the network information registration response is not received, or the subsequent business terminal requests the network check. When the network check response is not received even though the network check response is retransmitted N times, the product order reception method is changed from a tunneling method of receiving the product order information from the business management server in response to the order generation message from the push management server. , the business management server can switch to a polling method that periodically checks the product order information.

In one embodiment, when the subsequent business terminal switches from the tunneling method to the polling method, the tunneling to the push management server is periodically re-performed, and the communication channel with the push management server is established by the tunneling. When this is formed, the product order reception method can be switched from the polling method to the tunneling method.

In the business system operation method and business system according to embodiments of the present invention, when new business information (for example, product order information) is stored in the business management server, the push management server operates through a communication channel formed by tunneling. A business occurrence message (eg, an order occurrence message) is transmitted to a subsequent business terminal, and the subsequent business terminal may receive the new business information from the business management server in response to the business occurrence message. Accordingly, even if the subsequent business terminal does not periodically check the new business information, the occurrence of the new business information can be known in real time.

However, the effects of the present invention are not limited to the above effects, and may be expanded in various ways without departing from the spirit and scope of the present invention.

1 is a block diagram showing a business system according to embodiments of the present invention.
Figure 2 is a flowchart showing a method of operating a business system according to embodiments of the present invention.
Figure 3 is a flowchart showing an example of a tunneling operation between a follow-up business terminal and a push management server.
Figure 4 is a flowchart showing another example of a tunneling operation between a follow-up business terminal and a push management server.
Figure 5 is a flowchart showing another example of a tunneling operation between a follow-up business terminal and a push management server.

Regarding the embodiments of the present invention disclosed in the text, specific structural and functional descriptions are merely illustrative for the purpose of explaining the embodiments of the present invention, and the embodiments of the present invention may be implemented in various forms. It should not be construed as limited to the embodiments described in.

Since the present invention can be subject to various changes and can have various forms, specific embodiments will be illustrated in the drawings and described in detail in the text. However, this is not intended to limit the present invention to a specific disclosed form, and should be understood to include all changes, equivalents, and substitutes included in the spirit and technical scope of the present invention.

Terms such as first, second, etc. may be used to describe various components, but the components should not be limited by the terms. The above terms may be used for the purpose of distinguishing one component from another component. For example, a first component may be referred to as a second component, and similarly, the second component may also be referred to as a first component without departing from the scope of the present invention.

When a component is said to be “connected” or “connected” to another component, it is understood that it may be directly connected to or connected to that other component, but that other components may also exist in between. It should be. On the other hand, when it is mentioned that a component is “directly connected” or “directly connected” to another component, it should be understood that there are no other components in between. Other expressions that describe the relationship between components, such as "between" and "immediately between" or "neighboring" and "directly adjacent to" should be interpreted similarly.

The terms used in this application are only used to describe specific embodiments and are not intended to limit the invention. Singular expressions include plural expressions unless the context clearly dictates otherwise. In this application, terms such as “comprise” or “have” are intended to designate the existence of a described feature, number, step, operation, component, part, or combination thereof, but are not intended to indicate the presence of one or more other features or numbers. It should be understood that this does not preclude the existence or addition of steps, operations, components, parts, or combinations thereof.

Additionally, terms such as “~unit” used in the text refer to a unit that processes at least one function or operation, and this may be implemented through hardware, software, or a combination of hardware and software.

Unless otherwise defined, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by a person of ordinary skill in the technical field to which the present invention pertains. Terms such as those defined in commonly used dictionaries should be interpreted as having a meaning consistent with the meaning in the context of the related technology, and unless clearly defined in the present application, should not be interpreted as having an ideal or excessively formal meaning. .

Hereinafter, embodiments of the present invention will be described in more detail with reference to the attached drawings. The same or similar reference numerals are used for identical components in the drawings.

1 is a block diagram showing a business system according to embodiments of the present invention.

Referring to FIG. 1, the business system 100 according to embodiments of the present invention may include a preceding business terminal 120, a subsequent business terminal 140, a push management server 160, and a business management server 180. You can.

The preceding business terminal 120 receives a business request (e.g., product order) from a customer, and transmits business information (e.g., product order information) to the business management server 180 to process the business (e.g. , order processing) can be requested. In one embodiment, the preceding business terminal 120 receives a product order from the customer, and sends to the business management server 180 a message indicating the details of the product order, along with merchant information indicating the merchant for which the product order was requested. Product order information can be transmitted. In one embodiment, the preceding business terminal 120 may be a customer terminal owned by the customer. For example, the customer terminal may be the customer's smart phone, tablet computer, or personal computer. In another embodiment, the preceding business terminal 120 may be a first affiliated store terminal deployed within the affiliated store. For example, the first affiliated store terminal may be a kiosk (KIOSK) placed within the affiliated store or a tablet computer placed on a table of the affiliated store.

The follow-up business terminal 140 is a terminal placed within the affiliated store where the product order has been requested, and may be a terminal for confirming and processing the product order from the customer. The follow-up business terminal 140 does not periodically confirm that new business information (e.g., new product order information) is stored in the business management server 180, but business occurrence messages (e.g., business occurrence messages) received from the push management server 160 For example, in response to an order generation message), the business information (e.g., the product order information) is searched in the business management server 180, and the business information (e.g., the product) is retrieved from the business management server 180. order information) can be received. In one embodiment, the follow-up business terminal 140 may be a second merchant terminal disposed within the merchant for processing the product order from the customer. For example, the second affiliated store terminal may be a POS (Point Of Sales) terminal, CAT (Credit Authorization Terminal), tablet computer, or personal computer located within the affiliated store.

When new business information (e.g., new product order information) is stored in the business management server 180, the push management server 160 sends a business occurrence message (e.g., an order occurrence message) to the follow-up business terminal 140. ) can be transmitted. To perform this operation, in one embodiment, the push management server 160 includes a terminal communication unit 162 that performs communication with the subsequent business terminal 140, a server communication unit that performs communication with the business management server 180 ( 164), a database 168 that stores network information about the subsequent business terminal 140 along with terminal information about the subsequent business terminal 140, and a database control unit 166 that controls the database 168. there is. For example, when the server communication unit 164 receives a notification of order occurrence together with the terminal information from the business management server 180, the database control unit 166 executes the follow-up business indicated by the terminal information from the database 168. The network information for the terminal 140 can be read and the network information can be provided to the terminal communication unit 162. The terminal communication unit 162 may transmit the order generation message to the subsequent business terminal 140 through a communication channel formed by tunneling based on the network information.

Meanwhile, the push management server 160 establishes the communication channel for transmitting the order creation message to the subsequent business terminal 140 (before the preceding business terminal 120 receives the product order from the customer). The subsequent business terminal 140 may perform the tunneling to the push management server 160. In one embodiment, the subsequent business terminal 140 sends the subsequent business terminal 140 together with the terminal information to the push management server 160 so that the subsequent business terminal 140 performs the tunneling to the push management server 160. ) requests registration of the network information by transmitting the network information, and the push management server 160 performs registration of the network information by storing the terminal information and the network information for the subsequent business terminal 140, , the push management server 160 transmits a network information registration response notifying the completion of registration of the network information to the subsequent business terminal 140, and when the subsequent business terminal 140 receives the network information registration response, the push management server ( A network check request is transmitted to 160, and the push management server 160 may transmit a network check response to the subsequent business terminal 140 in response to the network check request. When the follow-up business terminal 140 receives the network information registration response and the network check response from the push management server 160, this means that the communication channel between the follow-up business terminal 140 and the push management server 160 is normal. It can indicate what has been formed.

On the other hand, if the follow-up business terminal 140 does not receive the network information registration response and/or the network check response, this means that the communication channel between the follow-up business terminal 140 and the push management server 160 is not normally formed. It can indicate something that has not been done. In one embodiment, the follow-up business terminal 140 registers the network information if it does not receive the network information registration response within a first reference time (e.g., about 5 seconds) after requesting registration of the network information. re-request, and if the network check response is not received within a second reference time (for example, about 5 seconds) after transmission of the network check request, the network check request may be retransmitted.

Meanwhile, if the communication channel between the follow-up business terminal 140 and the push management server 160 is not normally formed despite the re-request for registration of the network information and/or the re-transmission of the network check request, the follow-up business terminal (140) can switch the method of receiving product orders. In one embodiment, the subsequent business terminal 140 re-requests registration of the network information N times (N is an integer of 1 or more) but the network information registration response is not received, or the subsequent business terminal 140 requests the registration of the network information again. If the network check request is retransmitted N times but the network check response is not received, the product order reception method is changed to the product order generation message from the business management server 180 in response to the order generation message from the push management server 160. It is possible to switch from a tunneling method for receiving order information to a polling method in which the business management server 180 periodically checks the product order information. Meanwhile, in the polling method, the follow-up business terminal 140 can periodically check new product order information from the business management server 180 (for example, at about 20 second intervals). Additionally, in one embodiment, when the follow-up business terminal 140 switches from the tunneling method to the polling method, the tunneling to the push management server 160 is performed periodically (for example, at about 30-minute intervals). ), and when the communication channel with the push management server 160 is formed through the tunneling, the product order reception method can be switched back from the polling method to the tunneling method.

The business management server 180 may store and manage business information (eg, product order information) received from the preceding business terminal 120. In addition, before receiving the business information (e.g., the product order information) from the preceding business terminal 120, the business management server 180 provides the terminal information for the subsequent business terminal 140, and the subsequent business terminal 120. Affiliate store information about the affiliated store that has the terminal 140 may be stored in advance. In one embodiment, when the business management server 180 receives the product order information together with the affiliated store information from the preceding business terminal 120, the business management server 180 is assigned to the affiliated store indicated by the affiliated store information. The product order information can be stored in the order information storage area. In addition, the business management server 180 responds to the affiliated store information received from the preceding business terminal 120, confirms the terminal information corresponding to the affiliated store information, and sends a business message to the push management server 160 along with the terminal information. Occurrences (e.g., order occurrences) can be notified. Meanwhile, when the push management server 160 transmits the order generation message to the subsequent business terminal 140 in response to the notification of the order generation from the business management server 180, the subsequent business terminal 140 is the business management server. (180) Search for new product order information in the order information storage area for the affiliated store, and if the new product order information exists in the order information storage area, read the product order information from the order information storage area. By doing so, the product order information can be received from the business management server 180.

As described above, in the business system 100 according to embodiments of the present invention, the business management server 180 stores the terminal information for the subsequent business terminal 140, and the affiliated store having the subsequent business terminal 140. stores the affiliated store information, and the subsequent business terminal 140 performs the tunneling to the push management server 160 to form a communication channel with the push management server 160, and the preceding business terminal 120 The product order is received from the customer and the product order information is transmitted along with the affiliated store information to the business management server 180, and the business management server 180 responds to the affiliated store information received from the preceding business terminal 120. After confirming the terminal information corresponding to the affiliated store information, the business management server 180 notifies the push management server 160 of the occurrence of the order along with the terminal information, and the push management server 160 reports the terminal information. The order generation message is transmitted to the indicating subsequent business terminal 140 through the communication channel formed by the tunneling, and the subsequent business terminal 140 selects the product in the business management server 180 in response to the order generation message. The product order information can be received from the business management server 180 by querying the order information. Accordingly, in the business system 100 according to embodiments of the present invention, even if the follow-up business terminal 140 does not periodically check for new business information in the business management server 180, the occurrence of the new business information is generated in real time. and can receive the new business information from the business management server 180 in real time.

Figure 2 is a flowchart showing a method of operating a business system according to embodiments of the present invention, Figure 3 is a flowchart showing an example of a tunneling operation between a subsequent business terminal and a push management server, and Figure 4 is a flowchart showing an example of a tunneling operation between a subsequent business terminal and a push management server. This is a flowchart showing another example of a tunneling operation between a push management server, and FIG. 5 is a flowchart showing another example of a tunneling operation between a subsequent business terminal and a push management server.

Referring to FIG. 2, in a method of operating a business system including a preceding business terminal 120, a subsequent business terminal 140, a push management server 160, and a business management server 180 according to embodiments of the present invention. , the business management server 180 may store terminal information about the subsequent business terminal 140 and affiliated store information about the affiliated store having the subsequent business terminal 140 (S205, S210, S215). For example, each subsequent business terminal 140 of a plurality of affiliated stores of the business system displays a terminal indicating the subsequent business terminal 140, such as the terminal ID of the subsequent business terminal 140 in the business management server 180. Information and affiliated store information (e.g., affiliated store identifier, company name, business name, contact information, address, etc.) indicating the affiliated store having the follow-up business terminal 140 are transmitted (S205), and the business management server 180 performs follow-up business The terminal information and the affiliated store information received from the terminal 140 are stored (S210), and the business management server 180 provides terminal and affiliated store information notifying the subsequent business terminal 140 that the terminal information and the affiliated store information are stored. A registration response can be transmitted (S215). In one embodiment, the business management server 180, when the terminal information and the affiliated store information are registered, stores the storage device or database of the business management server 180 for the affiliated store to which the terminal information and the affiliated store information are registered. ), an order information storage area can be allocated to store the product order information of the affiliated store.

Additionally, the follow-up business terminal 140 may perform tunneling to the push management server 160 to form a communication channel with the push management server 160 (S220). In one embodiment, as shown in FIG. 3, the subsequent business terminal 140 connects the terminal to the push management server 160 so that the subsequent business terminal 140 performs the tunneling to the push management server 160. Request registration of the network information by transmitting the network information of the subsequent business terminal 140 (e.g., TCP/IP address, port information, MAC address, etc.) of the subsequent business terminal 140 along with the information (S310) , the push management server 160 performs registration of the network information by storing the terminal information and the network information for the subsequent business terminal 140 (S320), and the push management server 160 stores the terminal information and the network information for the subsequent business terminal 140 (S320). ) may transmit a network information registration response notifying completion of registration of the network information (S330). In one embodiment, when the network information registration response is received, the follow-up business terminal 140 transmits a network check request to the push management server 160 in response to the network information registration response (S360), and the push management server ( 160) may transmit a network check response to the subsequent business terminal 140 in response to the network check request (S370).

In one embodiment, when the communication channel between the subsequent business terminal 140 and the push management server 160 is not normally formed by the tunneling, the subsequent business terminal 140 requests re-registration of the network information or , the network check request can be retransmitted.

For example, as shown in FIG. 4, the follow-up business terminal 140 requests registration of the network information to the push management server 160 (S310), but the first reference time after the request for registration of the network information If the network information registration response is not received within (RT1), the subsequent business terminal 140 may re-request registration of the network information (S340). For example, the first reference time (RT1) may be about 5 seconds, but is not limited thereto. In one embodiment, the follow-up business terminal 140 may re-request registration of the network information N times (N is an integer of 1 or more), and despite re-requesting registration of the network information N times, the If the network information registration response is not received, the follow-up business terminal 140 may switch the product order reception method from the tunneling method to the polling method (S390). That is, in the tunneling method, the follow-up business terminal 140 receives product order information from the business management server 180 in response to the order generation message from the push management server 160, but the follow-up business terminal 140 and push management If the communication channel between the servers 160 is not normally established, the follow-up business terminal 140 periodically receives the product order information from the business management server 180 using the polling method without the help of the push management server 160. It is possible to check (for example, at about 20 second intervals) and retrieve the product order information from the business management server 180. Additionally, in one embodiment, when the tunneling method is switched to the polling method (S390), the subsequent business terminal 140 performs the tunneling to the push management server 160 periodically (for example, for about 30 minutes). (at intervals) can be re-performed (S395). When the communication channel between the subsequent business terminal 140 and the push management server 160 is formed by the re-performed tunneling, the subsequent business terminal 140 changes the product order reception method from the polling method to the tunneling method. You can switch back (S400).

In another example, as shown in FIG. 5, the follow-up business terminal 140 transmitted the network check request to the push management server 160 in response to the network information registration response from the push management server 160 ( S360), if the network check response is not received within the second reference time (RT2) after transmission of the network check request, the subsequent business terminal 140 may retransmit the network check request (S380). For example, the second reference time (RT2) may be about 5 seconds, but is not limited thereto. In one embodiment, the follow-up business terminal 140 may retransmit the network check request N times (N is an integer of 1 or more), and the network check response may not be received despite these N retransmissions of the network check request. If not received, the follow-up business terminal 140 may switch the product order reception method from the tunneling method to the polling method (S390). Additionally, in one embodiment, when the tunneling method is switched to the polling method (S390), the subsequent business terminal 140 performs the tunneling to the push management server 160 periodically (for example, for about 30 minutes). (at intervals) can be re-performed (S395). When the communication channel between the subsequent business terminal 140 and the push management server 160 is formed by the re-performed tunneling, the subsequent business terminal 140 changes the product order reception method from the polling method to the tunneling method. You can switch back (S400).

Referring again to FIG. 2, registration of the terminal information and the affiliated store information (S205, S210, S215) and the tunneling between the subsequent business terminal 140 and the push management server 160 (S220) are performed in advance. It may be performed, for example, before the preceding business terminal 120 receives a product order from a customer.

The preceding business terminal 120 receives a product order from a customer (S230), and provides the business management server 180 with product order information indicating the details of the product order together with the affiliated store information indicating the affiliated store for which the product order is requested. can be transmitted (S235). The business management server 180 may confirm the terminal information corresponding to the affiliated store information in response to the affiliated store information received from the preceding business terminal 120 (S240). That is, the business management server 180 can know which affiliated store a product order has occurred based on the affiliated store information received from the preceding business terminal 120, and knows which terminal should receive the product order information. You can. In addition, when the business management server 180 receives the product order information together with the affiliated store information from the preceding business terminal 120, it orders the product in the order information storage area allocated to the affiliated store indicated by the affiliated store information. The information may be stored (S245), and a product order information reception response notifying that the product order information has been stored may be transmitted to the preceding business terminal 120 (S250). The preceding business terminal 120 can confirm that the product order information has been normally received based on the product order information reception response (S255).

Additionally, the business management server 180 may notify the push management server 160 of the occurrence of an order along with the terminal information (S260). In response to the notification of the order occurrence, the push management server 160 may transmit an order creation message to the subsequent business terminal 140 indicated by the terminal information through the communication channel formed by the tunneling (S265, S270, S275). For example, the push management server 160 checks the network information of the subsequent business terminal 140 indicated by the terminal information among the stored network information (S265), and determines the network information of the subsequent business terminal 140 based on the confirmed network information. The order generation message may be transmitted to (140) (S270). Meanwhile, the follow-up business terminal 140 may transmit an order generation message reception response indicating that the order generation message has been received to the push management server 160 (S275).

The follow-up business terminal 140 retrieves the product order information from the business management server 180 in response to the order generation message from the push management server 160, and receives the product order information from the business management server 180. (S280), processing such as confirming the product order information and providing corresponding products/services can be performed (S285). For example, the follow-up business terminal 140 retrieves new product order information from the order information storage area for the affiliated store in the business management server 180, and stores the new product order information, i.e., the order information, in the order information storage area. If product order information exists, the product order information can be read from the order information storage area.

As described above, in the method of operating a business system according to embodiments of the present invention, when new business information (for example, product order information) is stored in the business management server 180, the push management server 160 A business occurrence message (e.g., the order occurrence message) is transmitted to the subsequent business terminal 140 through the communication channel formed by the tunneling, and the subsequent business terminal 140 manages the business in response to the business occurrence message. The new business information may be received from the server 180. Accordingly, even if the follow-up business terminal 140 does not periodically check the new business information, it can know the occurrence of the new business information in real time and receive the new business information from the business management server 180 in real time. there is.

Above, the operating method of the business system and the business system according to the embodiments of the present invention have been described with reference to the drawings. However, the above description is illustrative and is within the scope of the technical spirit of the present invention. It may be modified and changed by those with knowledge.

The present invention can be applied to business systems, ordering systems, payment systems, etc. Although the present invention has been described above with reference to embodiments of the present invention, those skilled in the art may make various modifications and changes to the present invention without departing from the spirit and scope of the present invention as set forth in the claims below. You will understand that you can do it.

100: Business Systems
120: Advance business terminal
140: Follow-up business terminal
160: Push management server
180: Business Management Server
162: Terminal communication department
164: Server communication department
166: Database control unit
168: database

Claims (23)

In a method of operating a business system including a preceding business terminal, a subsequent business terminal, a push management server, and a business management server,
The business management server storing terminal information about the subsequent business terminal and affiliated store information about the affiliated store having the subsequent business terminal;
performing tunneling to the push management server so that the subsequent business terminal forms a communication channel with the push management server;
The preceding business terminal receiving a product order from a customer and transmitting product order information together with the affiliated store information to the business management server;
The business management server confirming the terminal information corresponding to the affiliated store information in response to the affiliated store information received from the preceding business terminal;
The business management server notifying the push management server of the occurrence of an order together with the terminal information;
transmitting, by the push management server, an order generation message to the subsequent business terminal indicated by the terminal information through the communication channel formed by the tunneling; and
A method of operating a business system comprising the step of the follow-up business terminal retrieving the product order information from the business management server in response to the order generation message and receiving the product order information from the business management server. The method of claim 1, wherein the preceding business terminal is a customer terminal owned by the customer. The method of claim 2, wherein the customer terminal is the customer's smart phone, tablet computer, or personal computer. The method of claim 1, wherein the preceding business terminal is a first affiliated store terminal disposed within the affiliated store. The method of claim 4, wherein the first affiliated store terminal is a kiosk placed within the affiliated store or a tablet computer placed on a table of the affiliated store. The method of claim 1, wherein the follow-up business terminal is a second affiliated store terminal disposed within the affiliated store to process the product order from the customer. The method of claim 6, wherein the second affiliated store terminal is a POS (Point Of Sales) terminal, CAT (Credit Authorization Terminal), tablet computer, or personal computer located within the affiliated store. The method of claim 1, wherein the subsequent business terminal performs the tunneling to the push management server,
requesting, by the subsequent business terminal, registration of the network information by transmitting the network information of the subsequent business terminal together with the terminal information to the push management server;
performing registration of the network information by the push management server storing the terminal information and the network information for the subsequent business terminal; and
A method of operating a business system comprising the step of transmitting, by the push management server, a network information registration response notifying completion of registration of the network information to the subsequent business terminal. The method of claim 8, wherein the subsequent business terminal performs the tunneling to the push management server,
When the subsequent business terminal receives the network information registration response, transmitting a network check request to the push management server; and
A method of operating a business system further comprising the step of the push management server transmitting a network check response to the subsequent business terminal in response to the network check request. The method of claim 9, wherein the subsequent business terminal performs the tunneling to the push management server,
If the subsequent business terminal does not receive the network information registration response within a first reference time after requesting registration of the network information, the method further includes the step of the subsequent business terminal re-requesting registration of the network information. A method of operating a business system. The method of claim 10, wherein the subsequent business terminal performs the tunneling to the push management server,
If the subsequent business terminal does not receive the network check response within a second reference time after transmitting the network check request, the business system further comprising the step of retransmitting the network check request by the subsequent business terminal. operating method. According to claim 11,
If the follow-up business terminal re-requested registration of the network information N times (N is an integer of 1 or more) but the network information registration response was not received, or if the follow-up business terminal retransmitted the network check request N times If the network check response is not received, the subsequent business terminal selects a product order reception method from a tunneling method for receiving the product order information from the business management server in response to the order generation message from the push management server, A method of operating a business system, further comprising switching to a polling method in which the business management server periodically checks the product order information. According to claim 12,
When switching from the tunneling method to the polling method, the subsequent business terminal periodically re-performing the tunneling to the push management server; and
When the communication channel with the push management server is formed by the tunneling, the subsequent business terminal switches the product order reception method from the polling method to the tunneling method. How to operate. According to claim 1,
When the business management server receives the product order information together with the affiliated store information from the preceding business terminal, the business management server stores the product order information in the order information storage area allocated to the affiliated store indicated by the affiliated store information. A method of operating a business system further comprising the steps of: The method of claim 14, wherein the subsequent business terminal receives the product order information from the business management server,
The follow-up business terminal retrieving new product order information from the order information storage area of the business management server for the affiliated store having the follow-up business terminal; and
When the new product order information exists in the order information storage area, the follow-up business terminal reads the product order information from the order information storage area. Advanced business terminal;
follow-up business terminal;
push management server; and
Contains a business management server,
The business management server stores terminal information about the subsequent business terminal and affiliated store information about the affiliated store having the subsequent business terminal,
The subsequent business terminal performs tunneling to the push management server to form a communication channel with the push management server,
The preceding business terminal receives a product order from a customer and transmits the product order information along with the affiliated store information to the business management server,
The business management server confirms the terminal information corresponding to the affiliated store information in response to the affiliated store information received from the preceding business terminal,
The business management server notifies the push management server of the occurrence of an order together with the terminal information,
The push management server transmits an order generation message to the subsequent business terminal indicated by the terminal information through the communication channel formed by the tunneling,
The follow-up business terminal is a business system characterized in that in response to the order generation message, the product order information is retrieved from the business management server and the product order information is received from the business management server. The method of claim 16, wherein the push management server:
a terminal communication unit that performs communication with the subsequent business terminal;
a server communication unit that performs communication with the business management server;
a database that stores network information about the subsequent business terminal together with the terminal information about the subsequent business terminal; and
A business system comprising a database control unit that controls the database. According to claim 17,
When the server communication unit receives a notification of the occurrence of the order together with the terminal information from the business management server, the database control unit reads the network information for the subsequent business terminal indicated by the terminal information from the database and Provide the network information to the terminal communication unit,
The terminal communication unit transmits the order generation message to the subsequent business terminal through the communication channel based on the network information. The method of claim 16, wherein the prior business terminal is a customer terminal owned by the customer or a first affiliated store terminal disposed within the affiliated store,
A business system, characterized in that the follow-up business terminal is a second affiliated store terminal disposed within the affiliated store for processing the product order from the customer. The method of claim 16, wherein the subsequent business terminal transmits the network information of the subsequent business terminal along with the terminal information to the push management server so that the subsequent business terminal performs the tunneling to the push management server. Request registration of information,
The push management server performs registration of the network information by storing the terminal information and the network information for the subsequent business terminal,
The push management server transmits a network information registration response notifying the completion of registration of the network information to the subsequent business terminal,
When the follow-up business terminal receives the network information registration response, it transmits a network check request to the push management server,
A business system wherein the push management server transmits a network check response to the subsequent business terminal in response to the network check request. The method of claim 20, wherein the subsequent business terminal:
If the network information registration response is not received within a first reference time after requesting registration of the network information, re-request registration of the network information,
A business system characterized by retransmitting the network check request when the network check response is not received within a second reference time after transmitting the network check request. The method of claim 21, wherein the subsequent business terminal:
If registration of the network information is re-requested N times (N is an integer of 1 or more) but the network information registration response is not received, or the subsequent business terminal retransmits the network check request N times, but the network check response is not received If not received, the product order reception method is a tunneling method of receiving the product order information from the business management server in response to the order generation message from the push management server, and the product order information is received from the business management server. A business system characterized by switching to a polling method that checks periodically. The method of claim 22, wherein the subsequent business terminal:
When switching from the tunneling method to the polling method, periodically re-perform the tunneling to the push management server,
A business system characterized in that when the communication channel with the push management server is formed by the tunneling, the product order reception method is switched from the polling method to the tunneling method.

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