KR20230070918A - How to link the purchase payment information in order to improve the reliability of the buyer reviews for the store - Google Patents

Abstract

A buyer's review writing system for an offline store according to the present invention extracts store information from the user's payment information, compares it with store information received from the server and is located in the same area as the user terminal, and allows writing a review if they match. By doing so, it is possible to increase the reliability of the store review by excluding non-real users from the store review.
The review writing system according to an embodiment of the present invention may include a user terminal, an information management server, a communication network, a seller terminal, and the like, and further constitutes a part of a reliable store recommendation service or occurs during offline payment It can be usefully utilized by including a receipt management function.

Description

How to link the purchase payment information in order to improve the reliability of the buyer reviews for the store}

In one embodiment of the present invention, a user who purchases a product or service at an offline store such as a restaurant or accommodation facility writes a review for the store based on payment information, thereby improving the reliability of the store's review and making it available to other users. It relates to a method for enabling users to use the information as useful information when using the same store.

With the development of the Internet and mobile communication technology, users can search for suppliers of necessary products and services anytime, anywhere, and can purchase products and services by visiting an offline store at an appropriate location. Before visiting a store, users have a desire to inquire about the opinions recorded by other users (hereinafter referred to as 'reviews') on the products and services of the store and decide which store to visit based on the results. Interested in the reviews of other users who have visited the same store. In order to satisfy the needs of these users, various services are being developed that collect and analyze store visit records and opinions of users on the Internet to recommend specific stores or display them in user search results.

The technical problem to be achieved by the present invention is to increase the reliability of existing users' reviews of stores (restaurants, accommodations, etc.) to be able to review. Therefore, it is possible to increase the reliability of the store recommendation service based on user reviews by excluding reviews from users who have not actually visited the store or who have no purchase records from the overall review.

A review writing system according to an embodiment of the present invention is a user terminal that searches store information of a type selected by a user within a certain distance around a user's location among a plurality of stores posted on the web, and inputs review contents after using the store ( 100); An information management server 500 that manages store information, user information, and review information and provides a search service to a user terminal; Merchant terminal 300 that performs payment processing and issues a receipt to the user; And includes a communication network (400).

The review writing system may include a credit card company 600 for credit card payment.

The user terminal 100 may receive store information (restaurants, lodging facilities, etc.) of a type selected by the user within a certain range from the user's location from the information management server 500, and the received store information may be stored in advance by other users. Entered review information may be included.

The user terminal 100 may use a camera to photograph and store a receipt issued after payment at a store, and recognize key information related to payment using an optical character recognition function. The main information may include payment amount, store name, and payment date and time.

The optical character recognition function of the user terminal 100 may designate a specific area to be recognized in order to increase the accuracy of recognizing payment information in the permanent residence card.

According to one embodiment of the present invention, a user visits an offline store and purchases or uses a real product, that is, based on a service, that is, based on payment information, enters a review for a specific store based on an advertising review or use of a real store. By excluding reviews that have not been reviewed, the reliability of the overall review can be increased, and if a store recommendation service is provided based on these reviews, a more useful recommendation service can be provided to the user.

1 is a block diagram of a review writing system according to an embodiment of the present invention.
2 is a review writing flow chart according to an embodiment of the present invention.
3 is a user terminal control block diagram of a review writing system according to an embodiment of the present invention.
4 is a control block diagram of an information management server of a review writing system according to an embodiment of the present invention.

Hereinafter, with reference to the accompanying drawings, an embodiment of the present invention will be described in detail so that those skilled in the art can easily practice it. However, the present invention may be implemented in many different forms and is not limited to the embodiments described herein. And in order to clearly explain the present invention in the drawings, parts irrelevant to the description are omitted, and similar reference numerals are attached to similar parts throughout the specification.

Throughout the specification, when a certain component is said to "include", it means that it may further include other components without excluding other components unless otherwise stated. In addition, terms such as “… unit” and “… unit” described in the specification mean a unit that processes at least one function or operation, which may be implemented by hardware, software, or a combination of hardware and software.

Referring to the drawings, a recommendation system and method according to an embodiment of the present invention will be described in detail.

1 is a configuration diagram of a review writing system according to an embodiment of the present invention, and FIG. 2 is a diagram showing a workflow of the review writing system according to an embodiment of the present invention.

The user terminal 100 may access the Internet through a wireless communication network such as a smart phone, receive location information, and may additionally install an application having a review writing function for a store.

The user terminal 100 may access the information management server 500 through communication, and may request information about a user's surroundings or a specific location or a specific type of store from the information management server 500, and the information management server 500 may provide store information suitable for the request of the user terminal. The user terminal 100 may also write a review for a specific store and provide it to the information management server 500 .

The user 200 may visit an offline store to purchase a product or use a service, and a restaurant or lodging facility may be an example of an offline store.

The seller terminal 300 is a terminal for payment processing when the user 200 pays for the goods or services provided, and may issue receipts for payment of various cards or cash. The merchant terminal may be connected in real time to a card company or a bank through a communication network for payment processing.

The credit card company 600 is involved in the payment process when the payment method of the user 200 is a credit card at the store, and the user terminal 100 pays when the user subscribes to SMS for the payment result. Contents (amount, store name, date, etc.) can be transmitted through short message service (SMS).

While payments and reviews of online stores can all be conveniently done online, in the case of offline stores, there is no means to directly connect payment and review activities, so users' reviews on offline stores are different from actual use cases. There is a problem in distinguishing cases where it is not. Accordingly, as an embodiment of the present invention, the following workflow is presented so that a user can input a review for a corresponding store based on a payment result at an offline store.

The user can use the store recommendation service before visiting the store or visit a specific store by introducing an acquaintance (S110), before or after receiving a product or service (S120), and paying for it Payment is made using cash or various cards (S130). Depending on the store, prepayment or postpayment may be made, so the order of the payment step (S130) and the product or service use step (S120) may be changed.

When the user receives a receipt after payment at the store and takes a picture of the receipt using the user terminal 100 (S140), some payment information (amount, store name, payment date) is used through the optical character recognition (S150) function of the application installed on the user terminal. poetry, etc.) can be obtained and stored. Payment information obtained through the optical character recognition function may be stored in the user terminal 100 or the information management server 500 .

The user terminal 100 checks whether the store name appearing in the payment information obtained as a result of receipt video shooting (S140) and optical character recognition (S150) matches the store name existing within a certain distance from the location of the user terminal provided by the information management server 500. (S180), and if one store name matches, it can be determined that the store is actually used by the user (S190).

When the existence of a store appearing in the payment information around the user is confirmed through the confirmation of the match between the store information displayed in the payment information and the store information around the user (S180, S190), the information management server 500 enters the store through the user terminal. A review request is made (S210), and the user can input a review in response (S220). If the store information displayed in the user's surrounding store information and the payment information do not match, the user is not requested to review the store.

When a user subscribes to short message service (SMS) when paying for various cards used (S160), the payment process is completed in the merchant terminal and at the same time, the user terminal can receive a text message about the payment result (S170). In one embodiment of the present invention, the application (FIG. 3) installed in the user terminal can obtain the contents of the text message received through the short text message service (SMS) and separate the store name, payment amount, and payment date and time from it ( S180).

When the user terminal 100 receives a short message service (SMS) related to payment, it is possible to obtain more accurate payment information by supplementing the result of photographing the payment receipt and recognizing the payment information by optical character recognition.

The application (FIG. 3) installed in the user terminal 100 is an image capturing unit 130 for taking a receipt, an SMS interlocking unit 140 for linking a short text message service (SMS), and an OCR for recognizing payment information from a receipt image. A processing unit 150, a user input unit 160 for input processing when a user searches for a store and inputs a review for a store, an information output unit 170 for displaying results of a user search, requesting a review from a user, and the like, and a user terminal The main modules may include a location information acquisition unit 180 for acquiring location information, a control unit 120 for controlling the modules, and a communication unit 110 for network communication.

The information management server 500 provides the user 200 and the user terminal 100 to provide functions such as providing store information to the user terminal 100, requesting a review (S120), and storing and managing receipt information. ), a user information management unit 530 for storing information including and managing user information, a store information management unit 540 for storing and managing store-related information, and receipt images and receipts captured and transmitted by the user terminal 100. It may be composed of a module including a receipt information management unit 550 for storing payment-related information extracted from an image and a review information management unit 560 for managing review information about a store created by the user 200, and the information A control unit 520 for controlling the modules of the management server 500 and a communication unit 510 for network communication may be added.

In one embodiment of the present invention, another review writing system requests a review from the user 200 based on the payment result for using the actual store when the user 200 writes a review for the store, and the user 200 writes the review result. The application (Fig. 3) of the user terminal 100 and the application (Fig. 4) of the information management server 500 use the mutual communication network 400 to collect and provide review results as recommendation information for store selection to another user. It needs to work as a single system.

In one embodiment of the present invention, another review writing system requires the user 100 to input a payment receipt before requesting a review (S210), but provides the user 100 with a receipt management service as an additional service to enable receipt input. can provide motivation.

100: user terminal 200: user
300: seller terminal 400: communication network
500: information management server 600: credit card company
110: communication unit 120: control unit
130: video recording unit 140: SNS interlocking unit
150: OCR processing unit 160: user input unit
170: information output unit 180: location information acquisition unit
510: communication unit 520: control unit
530: user information management unit 540: store information management unit
550: receipt information management unit 560: review information management unit

Claims (6)

A user terminal 100 for acquiring payment information and location information of a buyer in a method for a buyer to write a review for an offline store; An information management server 500 that provides store information that satisfies the conditions requested by the user terminal 100 to the user terminal 100 and stores and processes a review of the store input by the user; As a system including a seller terminal 300 for payment processing and receipt issuance in a store,
When the user terminal 100 requests store information displayed in the payment information and store information located within a certain radius from the location of the user terminal 100 to the information management server 500 and receives store information, matching store information exists. A system that allows you to write a review for that store on . According to claim 1,
The user terminal 100 obtains an image of the receipt issued by the seller terminal 300, performs optical character recognition (OCR) processing on the obtained image, and results in payment information (payment date, payment amount, store name, etc.) A system including a function of comparing and analyzing the store information received from the information management server 500 by extracting the. According to claim 1,
When a buyer uses various cards as a payment method and subscribes to the short text message service (SMS) for payment results, short text messages including payment information received as a result of payment are obtained and payment information (payment date, payment A system that includes a function of extracting the amount of money, store name, etc.) and comparing and analyzing the store information received from the information management server 500. In paragraph 2, when the buyer uses various cards as a payment method and subscribes to the short message service (SMS) for the payment result, the short text message including the payment information received as a result of the payment is obtained and the payment information ( date and time of payment, payment amount, store name, etc.), and additionally compare and analyze it with the optical character recognition (OCR) processing result for the receipt and the store information received from the information management server 500 to obtain store information that matches each other. A system that includes the ability to check. In claim 1, the information management server 500 is a system for providing store information existing within a certain distance to the user terminal 100 in consideration of a positioning error of the user terminal 100 when providing store information to the user terminal 100. A system including a method of selecting an option presented on a user screen of a user terminal 100 or directly inputting text as a method of writing a review for a store in claim 1.

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