KR20230057937A - Electronic apparatus for processing information for item delivery service and method thereof - Google Patents

Abstract

According to the present disclosure, disclosed is a method for providing delivery information from an electronic device, that obtains a delivery task allocation request including desired throughput quantity information from one or more delivery drivers, obtains first information including the result of predicting a delivery task allocation request to be obtained later based on this, obtains multiple delivery requests from one or more users, obtains second information including quantity of delivery tasks that can be processed by a delivery task allocation request obtained during a preset time period, the quantity of delivery tasks that can be processed based on a task allocation request expected to be obtained after the end of the preset time period, and the quantity of delivery tasks corresponding to the multiple delivery requests, and provides at least one of the first information and second information to an administrator. Accordingly, efficient recruitment and allocation of delivery personnel can be achieved considering real-time situations.

Description

Electronic device and method for processing information for item delivery service

The present disclosure relates to an electronic device and method for processing information for an item delivery service. More specifically, the present disclosure compares the number of delivery tasks that can be processed by the delivery person and the number of delivery tasks corresponding to the delivery request actually obtained from the user by predicting the request for allocation of delivery tasks to be obtained from the delivery person, and compares the result. It relates to a method for providing a manager and an electronic device using the same.

With the development of electronic technology, e-commerce has become a part of shopping. A customer can purchase an item online without going directly to a shopping mall or market, and the item purchased online is delivered to a shipping address requested by the customer.

In addition to the significant growth of the e-commerce market, as ensuring that customers receive their ordered items within a certain period of time acts as an important competitive factor in the e-commerce market, it is important to process all customer delivery requests on time. . Therefore, it is necessary to secure sufficient delivery manpower to fully reflect customer requests. On the other hand, since excessive securing of delivery manpower may lead to excessive cost expenditure, it is necessary to avoid securing more than necessary delivery manpower.

However, the number of delivery services corresponding to customers' delivery requests is not constant and fluctuates, and the number of delivery services may increase or decrease significantly depending on special circumstances, such as before and after holidays. It's not easy.

In this regard, reference may be made to prior literature such as KR20190031526A or KR101400504B1.

The problem to be solved by this embodiment is first information including a result of obtaining a delivery task assignment request including desired processing quantity information from one or more delivery sources, and predicting a delivery task assignment request to be obtained later based on the obtained request. Obtaining a plurality of delivery requests from one or more users, the number of delivery tasks that can be processed by the acquired delivery task assignment request during a preset time interval, and tasks expected to be obtained after the end of the preset time interval An item delivery service that obtains second information including the number of delivery tasks that can be processed by an allocation request and the number of delivery tasks corresponding to a plurality of delivery requests, and provides at least one of the first information and the second information to a manager. It is to provide an electronic device and method for processing information for the purpose.

The technical problem to be achieved by the present embodiment is not limited to the technical problems described above, and other technical problems may be inferred from the following embodiments.

A method of processing information in an electronic device providing an item delivery service according to an embodiment includes obtaining a delivery task assignment request including desired processing quantity information from one or more delivery sources during a preset time frame; Obtaining first information including a result of predicting a delivery task assignment request to be obtained after the end of the preset time interval, based on the delivery task assignment request obtained during the preset time interval; obtaining a plurality of delivery requests from one or more users; The number of delivery tasks that can be processed by the delivery task allocation request obtained during the preset time interval, the number of delivery tasks that can be processed by the task allocation request expected to be obtained after the end of the preset time interval, and the plurality of obtaining second information including the quantity of delivery tasks corresponding to the delivery request; and providing at least one of the first information and the second information to a manager.

According to one embodiment, the information processing method may include providing the manager with a user interface for obtaining an input for adjusting the quantity of delivery tasks to be requested for each delivery person and an input for adjusting compensation to be paid for each delivery person. ; And based on the control input of the manager for the user interface, it may further include a step of providing the manager with information predicting a result of delivery business processing.

According to one embodiment, the step of obtaining the second information is predicted to be obtained after the number of delivery tasks that can be processed by the delivery task allocation request obtained during the preset time interval and the end of the preset time interval. Calculating the sum of the quantity of delivery tasks that can be processed according to the task allocation request; and comparing the total quantity with the quantity of delivery tasks corresponding to the plurality of delivery requests.

According to one embodiment, the sum of the quantity may correspond to a result of further adding up the quantity of delivery tasks that can be processed by a delivery person hired in relation to the item delivery service.

According to an embodiment, in the information processing method, as a result of comparing the summed quantity with the quantity of the delivery service corresponding to the plurality of delivery requests, the summed quantity is greater than the quantity of the delivery service corresponding to the plurality of delivery requests. If small, generating one or more pieces of information requesting responsibility for delivery; and transmitting the one or more pieces of information.

According to one embodiment, the transmitting of the one or more pieces of information may include transmitting information requesting additional responsibility for delivery tasks to at least some of the one or more delivery agents.

According to one embodiment, the step of transmitting the one or more pieces of information further includes transmitting information requesting one or more candidate couriers to be in charge of delivery tasks, and the one or more candidate couriers to handle the delivery tasks. and may include a delivery person who has not transmitted the delivery task allocation request.

According to one embodiment, the step of generating the one or more pieces of information may include determining the quantity and type of delivery tasks to be requested for each delivery person and determining compensation to be paid according to the charge of the delivery task for each delivery person. there is.

According to an embodiment, the step of determining the compensation to be paid may include giving priority to a delivery service with a relatively high unit price to a delivery person hired in relation to the item delivery service, and delivery to which the one or more pieces of information are transmitted. A step of requesting a member to be in charge of delivery work at a relatively low unit price may be included.

According to one embodiment, the relatively high unit price delivery work may include delivery work for an item whose weight exceeds a preset standard.

According to one embodiment, the step of determining the compensation to be paid is based on the amount and type of delivery work requesting charge and the compensation to be paid according to the charge of delivery work, delivery for the request in charge of delivery work. the acceptance rate of the customer, the total number of shipments for which responsibility is requested, the type of shipment corresponding to the shipment for which responsibility is requested, the number of carriers to whom the one or more information may be transmitted, and the transmission target of the one or more information is determined based on at least one of the types of deliverymen that can be, and the type of the deliveryman is the first type corresponding to the deliveryman who has not sent the delivery task assignment request and the deliveryman who has sent the delivery task assignment request. A corresponding second type may be included.

According to one embodiment, the step of determining the compensation may include obtaining an input for determining the quantity of delivery tasks to be requested for each delivery person and an input for determining the compensation to be paid from the manager.

According to an embodiment, the obtaining of the first information may include obtaining the first information in consideration of at least one of real-time weather information near a delivery route and weather forecast information near a delivery route.

According to one embodiment, the obtaining of the first information may include obtaining comparison information on a delivery task assignment request obtained during the preset time interval and a delivery task assignment request obtained in the past.

According to one embodiment, the step of obtaining the comparison information is history information of obtaining a delivery service assignment request during the preset time interval by classifying the delivery service assignment request obtained during the preset time interval based on the acquisition time point. generating; And comparing the history information of obtaining a delivery service assignment request in the past with the history information of obtaining a delivery service assignment request during the preset time period, wherein the history information of obtaining a delivery service assignment request in the past is It may include information generated by classifying the delivery task allocation request that was obtained in the date and time of the acquisition based on the acquisition date.

According to one embodiment, the step of comparing the history information is the history information of obtaining the delivery task assignment request during the preset time interval and the delivery task assignment request by date during the time interval corresponding to the preset time interval in the past. A step of calculating a similarity between acquired histories may be included.

According to one embodiment, the step of calculating the similarity is a first graph showing a value corresponding to the delivery task assignment request obtained during the preset time interval according to time and a time corresponding to the preset time interval in the past. Obtaining one or more second graphs showing values corresponding to the delivery task allocation request obtained during the interval according to time by date; and obtaining comparison information between the first graph and the one or more second graphs.

According to one embodiment, the step of obtaining the first information is based on the result of comparing the history information obtained in the past delivery service assignment request and the history information obtained during the preset time interval to the delivery service assignment request in advance Determining one or more dates that are determined to have a history similar to the history information of obtaining the delivery task assignment request during the set time interval; And it may further include obtaining the first information based on the history of the delivery task assignment request obtained after the end of the time interval corresponding to the preset time interval on the one or more determined dates.

An electronic device for processing information according to an embodiment includes a transceiver, a memory for storing instructions, and a processor, and the processor is connected to the transceiver and the memory to process requests from one or more delivery agents during a preset time period. A result of obtaining a delivery task assignment request including quantity information and predicting a delivery task assignment request to be obtained after the end of the preset time interval based on the delivery task allocation request obtained during the preset time interval obtaining first information to do, obtaining a plurality of delivery requests from one or more users, and obtaining the number of delivery tasks that can be processed by the delivery task allocation request acquired during the preset time interval, after the end of the preset time interval Obtaining second information including the number of delivery tasks that can be processed by the task assignment request expected to be obtained and the number of delivery tasks corresponding to the plurality of delivery requests, and at least one of the first information and the second information Give one to the manager.

Details of other embodiments are included in the detailed description and drawings.

According to the present disclosure, by predicting the amount of current or future delivery task assignment requests based on the trend of past delivery task assignment requests and comparing it with the quantity of delivery tasks corresponding to the delivery requests obtained from one or more users, Efficient recruitment and allocation of delivery personnel in consideration of the real-time situation can be achieved by determining whether a sufficient number of delivery personnel is secured to perform the task and, if there are not enough delivery personnel, additional recruitment is performed.

Therefore, according to the present disclosure, it is possible to prevent excessive expenditure by preventing excessive delivery manpower, while securing enough delivery manpower to fully reflect customer requests.

Effects of the invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

1 is a schematic configuration diagram illustrating a system for providing an item delivery service according to an embodiment.
2 is an operation flowchart of an information processing method of an electronic device in a system providing an item delivery service according to an embodiment.
3 is a diagram for illustratively explaining comparison information for a delivery task assignment request obtained during a preset time interval and a delivery task assignment request obtained in the past according to an embodiment.
4 is a diagram for illustratively describing an operation of determining whether to generate and transmit one or more pieces of information for requesting responsibility for delivery work according to an embodiment.
5 is a diagram for illustratively explaining compensation to be paid to a delivery person according to an embodiment.
6 is a diagram for illustratively explaining the quantity of delivery tasks that can be handled by a hired delivery person in relation to an item delivery service according to an embodiment.
7 is a diagram for illustratively explaining a statistical graph obtained based on history information on obtaining a delivery task allocation request in the past according to an embodiment.
8 is an operation flowchart of an information processing method of an electronic device according to an embodiment.
9 is an exemplary diagram of a configuration of an electronic device for processing information according to an embodiment.

The terms used in the embodiments have been selected as general terms that are currently widely used as much as possible while considering the functions in the present disclosure, but they may vary depending on the intention or precedent of a person skilled in the art, the emergence of new technologies, and the like. In addition, in a specific case, there are also terms arbitrarily selected by the applicant, and in this case, the meaning will be described in detail in the corresponding description. Therefore, terms used in the present disclosure should be defined based on the meaning of the term and the general content of the present disclosure, not simply the name of the term.

In the entire specification, when a part is said to "include" a certain component, it means that it may further include other components, not excluding other components unless otherwise stated. In addition, terms such as "...unit" and "...module" described in the specification mean a unit that processes at least one function or operation, which is implemented as hardware or software, or a combination of hardware and software. It can be.

The expression of “at least one of a, b, and c” described throughout the specification means 'a alone', 'b alone', 'c alone', 'a and b', 'a and c', 'b and c' ', or 'all of a, b, and c'.

A “terminal” referred to below may be implemented as a computer or portable terminal capable of accessing a server or other terminals through a network. Here, the computer includes, for example, a laptop, desktop, laptop, etc. equipped with a web browser, and the portable terminal is, for example, a wireless communication device that ensures portability and mobility. , IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), LTE (Long Term Evolution), etc. It may include a handheld-based wireless communication device.

Hereinafter, with reference to the accompanying drawings, embodiments of the present disclosure will be described in detail so that those skilled in the art can easily carry out the present disclosure. However, the present disclosure may be implemented in many different forms and is not limited to the embodiments described herein.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

In describing the embodiments, descriptions of technical contents that are well known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted. This is to more clearly convey the gist of the present invention without obscuring it by omitting unnecessary description.

For the same reason, in the accompanying drawings, some components are exaggerated, omitted, or schematically illustrated. Also, the size of each component does not entirely reflect the actual size. In each figure, the same reference number is assigned to the same or corresponding component.

Advantages and features of the present invention, and methods for achieving them, will become clear with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only the present embodiments make the disclosure of the present invention complete, and common knowledge in the art to which the present invention belongs It is provided to fully inform the holder of the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numbers designate like elements throughout the specification.

At this time, it will be understood that each block of the process flow chart diagrams and combinations of the flow chart diagrams can be performed by computer program instructions. These computer program instructions may be embodied in a processor of a general purpose computer, special purpose computer, or other programmable data processing equipment, so that the instructions executed by the processor of the computer or other programmable data processing equipment are described in the flowchart block(s). It creates means to perform functions. These computer program instructions may also be stored in a computer usable or computer readable memory that can be directed to a computer or other programmable data processing equipment to implement functionality in a particular way, such that the computer usable or computer readable memory The instructions stored in are also capable of producing an article of manufacture containing instruction means that perform the functions described in the flowchart block(s). The computer program instructions can also be loaded on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a computer-executed process to generate computer or other programmable data processing equipment. Instructions for performing processing equipment may also provide steps for performing the functions described in the flowchart block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). It should also be noted that in some alternative implementations it is possible for the functions mentioned in the blocks to occur out of order. For example, two blocks shown in succession may in fact be executed substantially concurrently, or the blocks may sometimes be executed in reverse order depending on their function.

1 is a schematic configuration diagram illustrating a system for providing an item delivery service according to an embodiment.

According to various embodiments, the system 100 providing an item delivery service includes an electronic device 110 , a manager device 120 , one or more delivery source devices 130 , and one or more user devices 140 . According to an embodiment, the system 100 providing an item delivery service transmits and receives information between at least some of the electronic device 110, the manager device 120, one or more delivery source devices 130, and one or more user devices 140. It may further include a network that supports.

Each of the electronic device 110 , the manager device 120 , the one or more deliveryman devices 130 , and the one or more user devices 140 may include a transceiver, a memory, and a processor. In addition, each of the electronic device 110, the manager device 120, one or more dispatcher devices 130, and one or more user devices 140 means a unit that processes at least one function or operation, which is hardware or software. , or may be implemented as a combination of hardware and software. Meanwhile, throughout the embodiments, each of the electronic device 110, the manager device 120, one or more deliveryman devices 130, and one or more user devices 140 is referred to as a separate device or server, but this may be a logically divided structure. and at least some of them may be implemented by separate functions in one device or server.

According to one embodiment, the electronic device 110, the manager device 120, the one or more dispatcher devices 130, and the one or more user devices 140 may include a plurality of computer systems or computer software implemented as network servers. can For example, at least some of the electronic device 110, manager device 120, one or more deliveryman devices 130, and one or more user devices 140 communicate with other network servers through a computer network such as an intranet or the Internet. It may refer to a computer system and computer software that is connected to a sub-device capable of receiving a task execution request, performs a task in response to the request, and provides an execution result. In addition, at least some of the electronic device 110, the manager device 120, the one or more dispatcher devices 130, and the one or more user devices 140 are connected to a series of applications that can operate on a network server and are internally or connected. It can be understood as a broad concept including various databases built in different nodes. For example, at least some of the electronic device 110, the manager device 120, the one or more dispatcher devices 130, and the one or more user devices 140 are DOS, Windows, Linux, and Unix. (UNIX), or may be implemented using a network server program provided in various ways according to operating systems such as MacOS.

The electronic device 110 is a device that provides an item delivery service. The electronic device 110 configures and provides a variety of information, and the electronic device 110 provides the configured information as a web page or application screen, or in a form that can be displayed as a web page or application screen on a receiving terminal. information can be provided. The electronic device 110 obtains a delivery task allocation request from a delivery person, obtains a delivery request for a user's item, processes delivery of the item based on this, and provides related information to a manager, etc. related to delivery. It may be a device that serves to provide and process various information.

The electronic device 110 obtains a delivery task allocation request including information on desired processing quantity from one or more delivery sources. The delivery task allocation request may include intention information of the delivery person that the delivery task is to be allocated. The desired processing quantity information may include intention information of the delivery man about how many delivery tasks the delivery man wishes to receive and process. The delivery task allocation request may be obtained from one or more delivery source devices 130 .

Based on the obtained delivery task assignment request, the electronic device 110 obtains first information including a result of predicting a delivery task assignment request to be obtained later. The electronic device 110 may predict the amount of requested delivery service allocation requests thereafter based on the trend of acquisition of delivery service allocation requests in the past.

According to one embodiment, the electronic device 110 obtains a delivery task assignment request during a preset time frame, and based on this, predicts a delivery task assignment request to be obtained after the end of the preset time interval. It is possible to obtain first information that includes. As described above, the electronic device 110 may predict the amount of requests for delivery service assignment for subsequent delivery applications based on the trend of acquisition of delivery service assignment requests in the past, and necessarily acquire the delivery service assignment request during a preset time period. And, it is not necessary to predict a delivery task allocation request to be obtained after the end of the preset time interval. However, in the following, for convenience of description, the electronic device 110 acquires a delivery task assignment request during a preset time interval, and based on this, a result of predicting a delivery task assignment request to be obtained after the end of the preset time interval is included. An embodiment of acquiring the first information to be described.

The electronic device 110 obtains a plurality of delivery requests from one or more users. A delivery request may be obtained from one or more user devices 140 .

The electronic device 110 determines the number of delivery tasks that can be processed by the delivery task allocation request acquired during the preset time interval and the number of delivery tasks that can be processed by the task allocation request expected to be obtained after the end of the preset time interval. and second information including the quantity of delivery tasks corresponding to the plurality of delivery requests. The electronic device 110 provides at least one of the acquired first information and second information to the administrator. The electronic device 110 may transmit at least one of the first information and the second information to the manager device 120 . The manager device 120 may provide at least one of the received first information and second information to the manager as it is, or may be processed or changed in a state that is easy for the manager to understand.

More details related to the operation of the electronic device 110 will be described later with reference to FIG. 2 and the like.

The manager may include various entities that manage the processing of delivery tasks by monitoring the acquisition status of delivery requests and the processing status of delivery tasks. For example, the manager may determine the number of delivery tasks requested to be in charge for each delivery person or compensation to be paid for each delivery person based on whether the delivery person's business processing capacity is sufficient compared to the delivery task. The manager device 120 may receive a user input from the manager or receive information from the electronic device 110 and the like, and perform a corresponding operation.

A delivery person may include various entities that deliver items. A delivery person includes a natural person, and may include a corporation (eg, a company that acts as a delivery service) depending on the embodiment. In addition, the delivery person may include a subject employed in relation to the item delivery service provided by the electronic device 110 and a subject performing delivery work as a freelancer without any separate employment. One or more delivery source devices 130 may receive a user input from one or more delivery sources or receive information from the electronic device 110 or the like, and may perform a corresponding operation.

A user may correspond to a subject requesting delivery. The user's delivery request includes, but is not limited to, a delivery request for an item delivered by the user. The user device 140 may receive a user input from the user or receive information from the electronic device 110 or the like, and perform a corresponding operation.

The manager device 120 and one or more deliveryman devices of the embodiment may be implemented in the form of installing an application on a smart phone or in the form of installing an application on a POS machine.

The electronic device 110 , the manager device 120 , one or more deliveryman devices 130 and one or more user devices 140 may include a computer device, a mobile communication terminal, a server, and the like. The manager device 120, one or more deliveryman devices 130, and one or more user devices 140 may include or be connected to an input device such as a touch pad, mouse, or keyboard for receiving user input. In addition, the manager device 120, one or more delivery person devices 130, and one or more user devices 140 may include output devices such as screens, speakers, interface devices, etc. for providing information to users, or may be connected to output devices. can Furthermore, input devices and output devices of the manager device 120, one or more deliveryman devices 130, and one or more user devices 140 may be integrally configured or interrelated, and for example, the manager device 120, one or more An interface for receiving a user input may be displayed on the deliveryman device 130 or one or more user devices 140 .

Operations related to a series of information processing methods according to various embodiments may be implemented by a single physical device or may be implemented by organically combining a plurality of physical devices. For example, some of the components included in the system 100 providing an item delivery service may be implemented by one physical device and the other components may be implemented by another physical device. For example, one physical device may be implemented as part of the electronic device 110 , and another physical device may be implemented as part of one or more deliveryman devices 130 or other external devices. In some cases, each component included in the system 100 providing the item delivery service is distributed and arranged in different physical devices, and the distributed components are organically combined to provide the item delivery service. It may be implemented to perform the functions and operations of system 100. For example, the electronic device 110 of this specification includes at least one sub-device, and some operations described as being performed by the electronic device 110 are performed by a first sub-device, and some other operations are performed by a second sub-device. It may also be performed by the device.

2 is an operation flowchart of an information processing method of an electronic device in a system providing an item delivery service according to an embodiment.

Referring to FIG. 2 , the electronic device 110 according to an exemplary embodiment obtains a delivery task allocation request including desired processing quantity information from one or more delivery sources (201). As described above, the electronic device 110 may obtain a delivery task allocation request from one or more delivery source devices 130 .

The delivery task allocation request may be obtained based on the delivery manager request information transmitted from the electronic device 110 to one or more delivery source devices 130, but is not limited thereto. For example, the delivery man may transmit an assignment request even if he does not receive separate request information from the electronic device 110, and in this case, the electronic device 110 assigns the previously obtained delivery request to the delivery man, or the delivery man's request. If a delivery request is acquired later, it can be assigned to a delivery person. Alternatively, according to an embodiment, the electronic device 110 may transmit information notifying that there is no task to be assigned to the delivery man.

The desired processing quantity information may be obtained based on the processing quantity suggestion information transmitted from the electronic device 110 to one or more delivery source devices 130, but is not limited thereto, and for example, the electronic device 110 provides a separate proposal. Desired processing is performed by inputting the quantity to be processed by one or more deliverymen into the one or more deliveryman devices 130 or selecting at least one of the processing quantity options displayed on the one or more deliveryman devices 130. Quantity information may be obtained.

Based on the obtained delivery task assignment request, the electronic device 110 obtains first information including a result of predicting a delivery task assignment request to be acquired later (202). As described above, the electronic device 110 according to an embodiment obtains a delivery task assignment request during a preset time interval, and based on this, includes a result of predicting a delivery task assignment request to be obtained after the end of the preset time interval. It is possible to obtain the first information to.

More details related to the acquisition of the first information will be described later with reference to FIG. 3 .

The electronic device 110 obtains a plurality of delivery requests from one or more users (203). A plurality of delivery requests may be obtained from one or more user devices 140 .

The electronic device 110 determines the number of delivery tasks that can be processed by the delivery task allocation request acquired during the preset time interval and the number of delivery tasks that can be processed by the task allocation request expected to be obtained after the end of the preset time interval. and second information including the quantity of delivery tasks corresponding to the plurality of delivery requests is obtained (204). According to an embodiment, the electronic device 110 responds to the number of delivery tasks that can be processed by the delivery task allocation request acquired during the preset time interval and the task allocation request predicted to be obtained after the preset time interval ends. The second information may be obtained by calculating the total quantity of the number of delivery services that can be processed and comparing the calculated total quantity with the quantity of delivery services corresponding to the plurality of delivery requests.

According to one example, the combined quantity is the quantity of delivery tasks that can be processed by the delivery task assignment requests obtained during the preset time interval and the delivery tasks that can be processed by the task allocation requests expected to be obtained after the end of the preset time interval. It may correspond to a result of further summing up not only the quantity of the item delivery service, but also the quantity of delivery tasks that can be handled by a delivery person hired in relation to the item delivery service. In other words, the combined quantity is in addition to the request for allocation of delivery work obtained from delivery workers who perform delivery work as freelancers without having been separately hired, or the request for assignment of delivery work to be further obtained from delivery workers performing delivery work as freelancers, The number of delivery tasks that can be fixedly handled by the hired delivery person may be further considered. Here, the expression that it can be handled fixedly means that, unlike freelancers, hired deliverymen have a certain degree of pre-determined whether or not they will perform the work and their ability to perform the work. This does not mean that the quantity that can be handled by the hired delivery person is completely fixed at a specific value and there is no possibility of change.

More details related to the acquisition of the second information will be described later with reference to FIG. 4 .

The electronic device 110 provides at least one of the acquired first information and second information to the manager (205). The electronic device 110 may provide at least one of the first information and the second information to the manager device 120 .

3 is a diagram for illustratively explaining comparison information for a delivery task assignment request obtained during a preset time interval and a delivery task assignment request obtained in the past according to an embodiment.

Referring to FIG. 3 , the electronic device 110 according to an embodiment obtains a delivery task assignment request during a preset time interval and, based on this, predicts a delivery task assignment request to be obtained after the end of the preset time interval. First information including a result may be obtained. In this regard, the electronic device 110 may obtain comparison information on a delivery task assignment request obtained during a preset time interval and a delivery task assignment request obtained in the past. More specifically, the electronic device 110 generates history information of obtaining a delivery task assignment request during a preset time interval by classifying the delivery task assignment request obtained during a preset time interval based on the acquisition time point, and in the past Comparison information may be obtained by comparing the history information of obtaining a delivery task assignment request with the history information of obtaining a delivery task assignment request during a preset time interval (300).

In this case, history information on obtaining delivery service assignment requests in the past may be generated by classifying the delivery service assignment requests obtained in the past according to set time intervals based on a specific temporal criterion. For example, the history information may include information generated by classifying delivery task assignment requests that have been obtained in the past based on the acquisition date and the acquisition time point. According to the example shown at reference numeral 320, the electronic device 110 acquires a delivery task allocation request during the reference date (eg, the corresponding day of obtaining the first information) from 00:00 to 14:00, and sends it to 00:00 of another date in the past. It is possible to obtain comparison information by comparing with a history of obtaining a delivery task assignment request for ~ 14:00, and based on this, first information including a result of predicting a delivery task assignment request to be obtained after 14:00 can be obtained.

According to an embodiment, the electronic device 110 is provided between the history information of obtaining a delivery task assignment request during a preset time interval and the history of obtaining a delivery task assignment request by date during a time interval corresponding to the preset time interval in the past. History information may be compared by calculating similarity. More specifically, the electronic device 110 is a first graph showing a value corresponding to a delivery task allocation request obtained during a preset time interval over time and a delivery obtained during a time interval corresponding to a preset time interval in the past. The degree of similarity may be calculated by obtaining one or more second graphs showing values corresponding to the task assignment request according to time and date, and obtaining comparison information between the first graph and one or more second graphs. In this regard, the value corresponding to the acquired delivery task assignment requests may be the number of task assignment requests, or may be a number calculated by reflecting the number of delivery tasks to be handled by a delivery person for each assignment request, and other than that, delivery processing may be performed. It may include various indicators that can objectively determine the state.

In addition, the first graph and one or more second graphs may correspond to results showing cumulative data of values corresponding to the obtained delivery task assignment requests, and how much values corresponding to the delivery task assignment requests were obtained by time. It may correspond to the result showing the data for. According to an embodiment, when a first graph and one or more second graphs are displayed based on accumulated data, the electronic device 110 obtains comparison information by comparing slope values of the first graph and one or more second graphs. and similarity can be calculated. According to an embodiment, when a first graph and one or more second graphs are shown by showing data about how much a value corresponding to a delivery task allocation request is obtained by time, the electronic device 110 displays the first graph By comparing data values and data values of the second graph, comparison information may be obtained and similarity may be calculated.

According to one embodiment, the electronic device 110 delivers for a preset time interval based on a result of comparing the history information of obtaining a request for a delivery task assignment in the past and the history information for obtaining a request for a delivery task assignment during a preset time interval. It is possible to determine one or more dates that are determined to have a history similar to the history information for obtaining a task assignment request. The electronic device 110 may obtain first information based on a history of a delivery task assignment request obtained after the end of a time interval corresponding to a preset time interval on one or more determined dates.

According to an embodiment, the electronic device 110 may obtain first information by considering at least one of real-time weather information near a delivery route and weather forecast information near a delivery route. For example, the electronic device 110 predicts a delivery task allocation request to be obtained after the end of a preset time interval based on a history showing weather conditions similar to the weather information near the delivery route on the reference date of the past history and a predetermined standard or more. It is possible to obtain the first information including.

Alternatively, when the real-time weather information and the weather forecast information near the delivery route include a weather condition in which activity is restricted or the discomfort index is increased, such as rain, cold waves, or heat waves, the electronic device 110 may use the electronic device 110 after the end of a preset time interval compared to usual. It can be predicted that there will be fewer delivery task assignment requests to be acquired, and the degree to which the number of delivery task assignment requests to be obtained is reduced may be flexibly determined depending on the type of weather and specific indicators such as temperature, precipitation, and humidity.

The electronic device 110 may provide the first information to the manager. According to an embodiment, a screen including first information may be displayed on the manager terminal 120 . Reference numeral 320 may correspond to an example in which a screen including the first information is displayed on the manager terminal 120 . Specifically, the screen provided to the administrator terminal 120 includes a first graph (322), determines and displays a graph determined to have a similarity higher than a preset standard as a result of comparison with the first graph among one or more second graphs (322). may include one result (325). In this regard, reference numeral 325 indicates that the electronic device 110 has obtained a delivery task assignment request for one or more dates for which it is determined that the electronic device 110 has a history similar to the history information for obtaining a delivery task assignment request for a preset time period. It may correspond to the result showing the history of.

In addition, an example of the first information included in the screen provided to the manager terminal 120 is a graph 323 as a result of predicting a delivery task assignment request to have a higher reliability than a preset standard (eg, 95%) and an electronic The device 110 may include at least one of the predicted result graphs 324 of the delivery task allocation request finally proposed by determining based on a preset method. The graphs 323 and 324 may be shown by selecting at least some of the results of reference numeral 325 or may be graphs generated based on at least some of the results of reference numeral 325 .

Depending on the embodiment, the screen including the first information may further include a delivery target value (321). In particular, when the first graph is drawn based on the cumulative data, the manager determines whether the total number of delivery tasks that can be processed by the delivery member exceeds the delivery target value by allowing the screen containing the first information to include the delivery target value. can be judged intuitively. The delivery target value may correspond to the quantity of delivery tasks corresponding to a plurality of delivery requests, but is not necessarily limited thereto. It may be determined according to various methods, such as corresponding to the result of subtracting the quantity of possible delivery tasks.

Depending on the embodiment, the screen including the first information may further include a graph showing a delivery task allocation request obtained before a predetermined period (eg, one week) (326).

Depending on the embodiment, the screen including the first information may include a user interface capable of receiving a user's input or may be displayed together with the user interface. For example, reference numeral 310 includes a user interface having a filtering function in order to receive a user input and to display a screen including first information in response thereto. A filter 311 for receiving user input for task assignment request prediction, a filter 312 for receiving user input for a date subject to prediction of a task assignment request, and a filter for receiving a date related to whether or not to apply a promotion in relation to recruitment of delivery workers. A filter 313 for receiving a user input, a filter 314 for receiving a user input for information on the desired processing quantity of a delivery person or information on the processing quantity to be requested from a delivery person, and a preset time interval (of delivery task assignment request prediction) A filter 315 for receiving a user input for a time point that is a reference point) may be included.

Further, reference numeral 330 includes a user interface for obtaining an input for adjusting the quantity of delivery tasks to be requested for each delivery person and an input for adjusting compensation to be paid for each delivery person, and the administrator's control input for the corresponding user interface. Based on this, the electronic device 110 may provide the manager with information predicting the result of processing the delivery business. In relation to this, the first information included in the screen provided to the manager terminal 120 may be changed and displayed by the manager adjusting the amount of delivery tasks to be requested for each delivery person and the reward to be paid for each delivery person. there is.

4 is a diagram for illustratively describing an operation of determining whether to generate and transmit one or more pieces of information for requesting responsibility for delivery work according to an embodiment.

Referring to FIG. 4 , the electronic device 110 according to an embodiment predicts the number of delivery tasks that can be processed by the delivery task allocation request obtained during the preset time interval and the number of delivery tasks that will be obtained after the preset time interval ends. The second information may be obtained by calculating the sum of the number of delivery tasks that can be processed according to the task allocation request and comparing the calculated sum with the number of delivery tasks corresponding to the plurality of delivery requests. As described above, the combined quantity may correspond to a result of further summing up the quantity of delivery tasks that can be handled by a delivery person hired in relation to the item delivery service.

The electronic device 110 may provide the second information to the manager. Reference numeral 400 may be an example of a screen on which second information is provided to a manager. The screen provided to the manager may include an excess/shortage 401 including a result of comparing the calculated combined quantity with the quantity of delivery tasks corresponding to a plurality of delivery requests. Depending on the embodiment, the screen provided to the manager includes the capacity 402 of delivery workers that can be secured based on the active delivery crews without additional recruitment of delivery crews, whether additional delivery crews need to be recruited, and delivery tasks that require additional recruitment. A quantity estimation result 403 may be further included.

The electronic device 110 compares the summed quantity with the quantity of delivery jobs corresponding to the plurality of delivery requests, and when the summed quantity is smaller than the quantity of delivery jobs corresponding to the plurality of delivery requests, in order to recruit a delivery person, It is possible to create one or more pieces of information requesting responsibility for delivery tasks.

The electronic device 110 may transmit one or more pieces of generated information. According to an embodiment, the electronic device 110 may transmit information requesting additional responsibility for delivery tasks to at least some of one or more delivery workers. In this case, the one or more deliverymen may refer to deliverymen who have transmitted the delivery task allocation request obtained in correspondence with reference numeral 201 in FIG. 2 . According to another embodiment, the electronic device 110 may transmit information requesting a delivery service to one or more candidate delivery personnel. In this case, the one or more candidate couriers may include a courier who is able to handle a delivery task and has not sent a request for assignment of a delivery task. In other words, the electronic device 110 may request a delivery man who has already sent a delivery task assignment request to be in charge of the delivery task, or may request a delivery man who has not yet sent a delivery task assignment request to be in charge of the delivery task. .

The electronic device 110 may generate one or more pieces of information for requesting responsibility for delivery by determining the quantity and type of delivery tasks to be requested for each delivery person and compensation to be paid according to the charge of delivery tasks for each delivery person. there is.

An example of a result of determining compensation to be paid according to the person in charge of the delivery service is shown in FIG. 5 (500). Compensation to be paid according to the responsibility of the delivery task may include a case where no incentive is provided (PP not applied), a case where incentives are provided (PP applied) and a case where a higher incentive is provided (Red recruitment). Red recruitment may correspond, for example, when it is necessary to urgently recruit deliverymen or when it is determined that it is difficult to recruit additional deliverymen even if an incentive is provided.

In addition, depending on the embodiment, the compensation to be paid according to the person in charge of the delivery task may vary depending on the type of delivery task. Compensation (VCPU) may be different, and compensation may be different according to the delivery area (EAST/WEST/SOUTH).

According to an embodiment, the electronic device 110 may include a delivery person's acceptance rate for a request for charge of a delivery service, a total number of delivery services for which charge is requested, a type of delivery item corresponding to a delivery service for which charge is requested, and one or more pieces of information. Compensation to be paid for each delivery member may be determined based on at least one of the number of delivery crews that may be the transmission target of the information and the type of delivery crews that may be the transmission target of one or more pieces of information. In relation to this, the acceptance rate of the delivery person may include an acceptance rate determined based on the quantity and type of delivery tasks requested to be in charge and compensation to be paid according to the charge of the delivery task. In addition, the type of delivery person is the first type corresponding to the delivery person who did not transmit the delivery task assignment request and the delivery person who sent the delivery task assignment request (delivery that sent the delivery task assignment request obtained in response to reference numeral 201). circle) may include the second type corresponding to.

Depending on the embodiment, the electronic device 110 may consider the past history in order to determine compensation to be paid for each delivery person.

In connection with considering the type of delivery person, more specifically, the electronic device 110 may determine compensation to be paid for each delivery person in consideration of the type of delivery person, and determine the quantity and type of delivery tasks to be assigned. can For example, the electronic device 110 indicates that, in the case of a delivery man who has not yet sent a delivery task assignment request, the effort to prepare for the delivery task is likely to be greater than that of a delivery man who has already sent a delivery task assignment request, and on that date Considering that the intention to perform the delivery task is smaller than the one who has already sent the request for the assignment of the delivery task, request the carrier who has not sent the request for the assignment of the delivery task to be in charge of a smaller delivery quantity, or receive a higher compensation per delivery quantity. can present

Alternatively, the electronic device 110 considers that a delivery man hired in relation to the item delivery service is more likely to have a higher skill level than a delivery man who performs delivery work as a freelancer. A delivery service with a relatively high unit price may be preferentially assigned to a hired delivery man, and a delivery man to whom one or more pieces of information may be transmitted may be requested to be in charge of a delivery service with a relatively low unit price. In this case, the unit price of the delivery service may be determined in consideration of the type of delivery service (or may be previously determined in consideration of the type of delivery service). In addition to the criteria described at reference numeral 500, the type of delivery task is considered in various ways, for example, whether it is an item that needs to be damaged, whether it is an item that needs fast delivery, and whether it is a delivery task for an item whose weight exceeds a preset standard. can be determined by

According to an embodiment, the electronic device 110 may request a delivery person to be in charge of the delivery service in consideration of at least one of real-time weather information near the delivery route and weather forecast information near the delivery route. For example, when the electronic device 110 includes real-time weather information and weather forecast information near a delivery route including weather conditions in which activities are limited or discomfort index increases, such as rainy weather, cold waves, or heat waves, it is more difficult to recruit delivery workers than usual. It can be predicted that a higher reward can be presented.

Depending on the embodiment, the electronic device 110 obtains an input for determining the number of delivery tasks to be requested for each delivery person and an input for determining compensation to be paid from the manager, and requests the charge of the delivery task by making a decision based thereon. It is also possible to create one or more pieces of information. According to an example, the electronic device 110 determines the amount of delivery work to be requested for each delivery person from the manager according to the manager's control input to the interface 330 of FIG. 3 and determines compensation to be paid. input can be obtained.

As described above, the electronic device 110 further sums up the quantity of delivery tasks that can be processed by a delivery person hired in relation to the item delivery service to calculate the summed quantity, and uses the calculated sum of the delivery tasks corresponding to the plurality of delivery requests. Second information may be obtained by comparing with the quantity of . In this regard, an example of the number of delivery tasks that can be handled by the hired delivery person is shown in FIG. 6 (600). The quantity of delivery tasks that can be handled by the hired delivery person may be determined according to various criteria including business time zone (W1/W2) and delivery area (EAST/WEST/SOUTH).

The electronic device 110 adds up the quantity determined to be able to process at least some of the plurality of delivery requests obtained from one or more users among the “quantity of delivery tasks that the hired delivery person can handle” determined according to various criteria. By doing so, the number of delivery tasks that can be handled by the hired delivery person can be finally calculated. For example, if it is to be determined whether there is a problem with the delivery service in the EAST region, the electronic device 110 sums up the quantity of delivery service that can be handled by the delivery person employed in the EAST region, thereby determining the number of delivery services that can be handled by the delivery person. Quantity can be finally calculated

7 is a diagram for illustratively explaining a statistical graph obtained based on history information on obtaining a delivery task allocation request in the past according to an embodiment.

Referring to FIG. 7 , the electronic device 110 according to an embodiment may obtain a statistical graph based on history information on obtaining a delivery task assignment request in the past and provide it to the manager device 120 (700). ).

According to an embodiment, the statistical graph may include a histogram in which a past history is analyzed according to a predetermined criterion and a frequency distribution associated with the criterion is expressed as a graph. For example, the statistical graph provided to the manager device 120 may include a graph statistically indicating how many additional delivery workers were recruited when additional delivery workers were recruited with respect to the past history for a certain past period. (701). Alternatively, the statistical graph provided to the manager device 120 may include a graph statistically displaying the number of requested tasks for each delivery member when additional delivery members are recruited (702). Alternatively, the statistical graph provided to the manager device 120 may include a graph statistically displaying compensation paid for each delivery member when additional delivery members are recruited (703).

Depending on the embodiment, the electronic device 110 analyzes the past history according to a predetermined criterion and determines the optimum value related to the current recruitment (eg, how many additional delivery workers to recruit, how many tasks to request for each delivery worker). and a value for how much compensation to be paid for each delivery person) may be calculated and provided to the manager device 120, and the provided optimal value may be displayed on a statistical graph. “Bestfit (Auto-Suggestion)” indicated in the statistical graphs of reference numerals 701 to 703 may correspond to an optimum value calculated in relation to the current recruitment and provided to the manager device 120 .

The manager may provide an input for determining the number of delivery tasks to be requested for each delivery person and an input for determining compensation to be paid by considering the statistical graph, and the electronic device 110 obtains the corresponding inputs to add the delivery person. Recruitment can proceed.

8 is an operation flowchart of an information processing method of an electronic device according to an embodiment.

Referring to FIG. 8 , the electronic device 110 according to an exemplary embodiment obtains a delivery task allocation request including desired processing quantity information from one or more delivery sources (810). The delivery task allocation request may include intention information of the delivery person that the delivery task is to be allocated. The desired processing quantity information may include intention information of the delivery man about how many delivery tasks the delivery man wishes to receive and process.

Based on the obtained delivery task assignment request, the electronic device 110 obtains first information including a result of predicting the delivery task assignment request (820). The electronic device 110 may predict the amount of requested delivery service allocation requests thereafter based on the trend of acquisition of delivery service allocation requests in the past.

The electronic device 110 obtains a plurality of delivery requests from one or more users (830).

The electronic device 110 determines the number of delivery tasks that can be processed by the delivery task allocation request acquired during the preset time interval and the number of delivery tasks that can be processed by the task allocation request expected to be obtained after the end of the preset time interval. and second information including the quantity of delivery tasks corresponding to the plurality of delivery requests is obtained (840). The electronic device 110 provides at least one of the obtained first information and second information to the manager (850).

9 is an exemplary diagram of a configuration of an electronic device for processing information according to an embodiment.

Referring to FIG. 9 , the electronic device 110 includes a transceiver 910 , a processor 920 and a memory 930 . The electronic device 110 may be connected to one or more delivery source devices 130 and other external devices through the transceiver 910 and exchange data.

The processor 920 may include at least one device described above with reference to FIGS. 1 to 8 or may perform at least one method described above with reference to FIGS. 1 to 8 . The memory 930 may store information for performing at least one method described above through FIGS. 1 to 8 . Memory 930 may be volatile memory or non-volatile memory.

The processor 920 may execute a program and control the electronic device 110 to provide information. Program codes executed by the processor 920 may be stored in the memory 930 .

Also, the electronic device 110 according to an embodiment may further include an interface capable of providing information to a user.

On the other hand, preferred embodiments of the present invention have been disclosed in the present specification and drawings, and although specific terms have been used, they are only used in a general sense to easily explain the technical content of the present invention and help understanding of the present invention. It is not intended to limit the scope of the invention. It is obvious to those skilled in the art that other modified examples based on the technical idea of the present invention can be implemented in addition to the embodiments disclosed herein.

An electronic device or terminal according to the above-described embodiments includes a processor, a memory for storing and executing program data, a permanent storage unit such as a disk drive, a communication port for communicating with an external device, a touch panel, and a key ), user interface devices such as buttons, and the like. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Here, the computer-readable recording medium includes magnetic storage media (e.g., read-only memory (ROM), random-access memory (RAM), floppy disk, hard disk, etc.) and optical reading media (e.g., CD-ROM) ), and DVD (Digital Versatile Disc). A computer-readable recording medium may be distributed among computer systems connected through a network, and computer-readable codes may be stored and executed in a distributed manner. The medium may be readable by a computer, stored in a memory, and executed by a processor.

This embodiment can be presented as functional block structures and various processing steps. These functional blocks may be implemented with any number of hardware or/and software components that perform specific functions. For example, embodiments may include integrated circuit configurations such as memory, processing, logic, look-up tables, etc., that may execute various functions by means of the control of one or more microprocessors or other control devices. can employ them. Similar to components that can be implemented as software programming or software elements, the present embodiments include data structures, processes, routines, or various algorithms implemented as combinations of other programming constructs, such as C, C++, Java ( It can be implemented in a programming or scripting language such as Java), assembler, Python, or the like. Functional aspects may be implemented in an algorithm running on one or more processors. In addition, this embodiment may employ conventional techniques for electronic environment setting, signal processing, and/or data processing. Terms such as “mechanism”, “element”, “means” and “composition” may be used broadly and are not limited to mechanical and physical components. The term may include a meaning of a series of software routines in association with a processor or the like.

The foregoing embodiments are merely examples and other embodiments may be implemented within the scope of the claims described below.

Claims (1)

An information processing method in an electronic device providing an item delivery service,
Obtaining a delivery task assignment request including desired processing quantity information from one or more delivery sources during a preset timeframe;
Obtaining first information including a result of predicting a delivery task assignment request to be obtained after the end of the preset time interval, based on the delivery task assignment request obtained during the preset time interval;
obtaining a plurality of delivery requests from one or more users;
The sum of the number of delivery tasks that can be processed by the delivery task assignment request obtained during the preset time interval and the number of delivery tasks that can be processed by the task allocation request expected to be obtained after the end of the preset time interval calculating;
obtaining second information including a result of comparing the total quantity with the quantity of delivery services corresponding to the plurality of delivery requests; and
Providing at least one of the first information and the second information to a manager;
If the sum of the quantity is smaller than the quantity of the delivery service corresponding to the plurality of delivery requests,
generating one or more pieces of information requesting responsibility for delivery; and
further comprising transmitting the one or more pieces of information;
Generating the one or more pieces of information
Including the step of determining compensation to be paid according to the quantity of delivery work to be in charge, the type of delivery work to be requested to be in charge, and the charge of delivery work,
Wherein the electronic device determines the compensation to be paid based on the acceptance rate of the delivery person according to the degree of compensation.

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