KR20230050275A - system and method for claiming a standard estimate applicable to two-wheeled vehicle insurance repair and supporting damage assessment services - Google Patents

Abstract

According to an embodiment of the present invention, a system and method for claiming standard estimate applicable to two-wheeled vehicle insurance repair and supporting damage assessment services includes: a maintenance company terminal; an insurance company terminal; and a standard quotation platform management server. Therefore, disputes with maintenance companies can be resolved by standardizing parts prices and labor.

Description

System and method for claiming a standard estimate applicable to two-wheeled vehicle insurance repair and supporting damage assessment services}

The present invention relates to a system and method for supporting two-wheeled vehicle standard insurance quote and damage adjustment services.

Today, with the rapid industrial development and improvement of the overall living environment, automobiles are deeply involved in the daily lives of modern people. In this way, as automobiles become a lifestyle, automobile-related industries (eg, automobile parts manufacturing and sales, automobile maintenance, etc.) are also developing together. Users (consumers) who own automobiles must replace automobile parts that are damaged by accidents or whose natural lifespan has expired while driving the automobile.

In addition, in order to maintain/manage the automobile normally, it is necessary to frequently or occasionally visit an automobile repair shop or car center to check whether the automobile is abnormal, and receive maintenance (repair) accordingly. In this way, when users (consumers) who operate automobiles visit automobile repair shops or car centers for replacement of specific parts of automobiles or vehicle maintenance, most of them use the most recent price information for automobile parts or labor costs according to maintenance (repair). Without prior information about the car, you first visit a repair shop or car center, and replace parts or entrust maintenance (repair) according to the estimate provided by the worker (employee) there or after hearing the worker (employee)'s explanation. Accordingly, users (consumers) may spend excessive costs compared to actual parts prices or labor costs in some cases.

Registered Patent Publication No. 10-1950189

An object of the present invention is to provide a system and method for supporting a two-wheeled vehicle standard insurance estimate claim and damage adjustment service that can solve the conventional problems.

In order to solve the above problems, a system for supporting services for quotation and billing and damage assessment for insurance of a two-wheeled vehicle according to an embodiment of the present invention claims a quotation for the repair cost of a received motorcycle using a standard estimating platform. maintenance company terminal; An insurance company terminal that handles damage assessment work for received motorcycles; and the information requested by the customer terminal and the maintenance company terminal is transmitted to the insurance company terminal, and to the maintenance company terminal, part information, price information, and standard information of labor cost of the motorcycle model and a quotation for repair cost reflecting the standard information and the above information are provided. Includes a standard quotation platform management server that supports a function for automatically generating an invoice for repair costs in which standard information is reflected, and the standard quotation platform management server provides electronic documents to a damage assessment request and a payment guarantee request from the maintenance company terminal Reception and request unit that stores and manages in the accident reception database after receiving and receiving; When information on the damaged part of the motorcycle is received from the maintenance company terminal, a list including labor cost information according to repair of the damaged part is extracted from the database and provided to the maintenance company terminal, and a standardized standard for repairing the damaged part of the motorcycle is provided. AI quotation and invoice creation and processing unit that supports logic so that quotations and invoices reflecting part information and the labor cost are automatically generated in the standard quotation platform; Requests are made to the insurance company's terminal for payment guarantee and damage assessment for the estimate and invoice for the repair cost to be processed, the payment guarantee status and the result of the damage assessment are provided to the maintenance company's terminal, and the motorcycle's repair history and expected insurance payment are inquired. and a payment guarantee and damage adjustment processing unit that supports services for searching; It is interlocked with the reception and request unit and the AI quotation and bill generation and processing unit, collects the unit manufacturing price of motorcycle parts and the unit selling price of parts from the manufacturer, and determines the cost of parts applied when repairing and replacing at multiple maintenance company terminals. A standardization database unit for collecting information and constructing a standardized DB, wherein the standardization database unit builds parts information including manufacturer information, model information, parts classification information, and part group information into a database, and the plurality of maintenance databases. The labor cost information of the motorcycle is collected from the company terminal and built into a database, and the labor cost built in the standardization database unit measures the standard working hours for replacement of parts for each part of HONDA model, daelim model, syM model, YAMAHA model, and KR motors It is a cost calculated with one information, and it is characterized in that information on repair details of motorcycles by maintenance company and repair cost claims according to the repair details are accumulated as history log data and converted into a database.

According to an embodiment of the present invention for solving the above problems, a method for providing a quote and bill for insurance of a two-wheeled vehicle and providing a service for damage assessment is a damaged part of a motorcycle received using a standard estimate platform at a maintenance company terminal. Providing image and motorcycle model information for the standard quotation platform management server; Supporting information on standardized parts and standardized labor applied to the damaged part based on the image of the damaged part of the motorcycle and motorcycle model information input from the maintenance company terminal in the standard estimate platform management server; automatically generating a quote reflecting the standardized parts and standardized labor costs in the standard quote platform server when a quote is requested from the maintenance company terminal; generating an invoice for the quotation in the standard quotation platform server, providing the invoice to an insurance company terminal, and requesting a damage assessment; and transmitting, from the standard quotation platform server, an answer to the damage assessment received from the insurance company terminal to the maintenance company terminal, wherein the standard quotation platform management server sends an electronic document to the damage assessment request and payment guarantee request. A receiving and requesting unit for receiving and receiving information provided from a maintenance company terminal and then storing and managing the accident report database; When requesting a quote from the maintenance company terminal, a list containing labor cost information according to repair of damaged parts is extracted from the database and provided to the maintenance company terminal, and the standardized part information designated by the maintenance company terminal and the labor cost are reflected. AI quotation and invoice generation and processing unit for supporting the logic for automatically generating the quotation and the invoice reflecting the labor cost in the standard quotation platform to the maintenance company terminal; Requests are made to the insurance company terminal for payment guarantee and damage assessment for the quote and invoice for the motorcycle to be processed, answers to whether or not payment guarantee and damage assessment are provided to the maintenance company terminal, and repair history and expected insurance amount of the motorcycle are provided. Payment guarantee and damage adjustment processing unit that supports services for inquiry and search; It is interlocked with the reception and request unit and the AI quotation and bill generation and processing unit, collects the unit manufacturing price of motorcycle parts and the unit selling price of parts from the manufacturer, and determines the cost of parts applied when repairing and replacing at multiple maintenance company terminals. A standardization database unit for collecting information and constructing a standardized DB, wherein the standardization database unit builds parts information including manufacturer information, model information, parts classification information, and part group information into a database, and the plurality of maintenance databases. The labor cost information of the motorcycle is collected from the company terminal and built into a database, and the labor cost built in the standardization database unit measures the standard working hours for replacement of parts for each part of HONDA model, daelim model, syM model, YAMAHA model, and KR motors It is a cost calculated with one information, and it is characterized in that information on repair details of motorcycles by maintenance company and repair cost claims according to the repair details are accumulated as history log data and converted into a database.

Using a system and method for supporting standard insurance quote claims and damage assessment services for motorcycles according to an embodiment of the present invention, disputes with maintenance companies can be resolved through standardization of parts prices and labor, and unified damage assessment by insurance companies It provides the advantage that it can contribute to settling the efficiency of two-wheeled vehicle insurance repair by reducing insurance payments due to the possibility of building a business process.

In addition, both two-wheeled vehicle maintenance companies and insurance companies can increase work efficiency by improving work convenience through online claims, simplifying insurance claim procedures, and reducing work hours.

1 is a network configuration diagram of a system supporting standard insurance quote claims and damage adjustment services for motorcycles according to an embodiment of the present invention.
2 is a block diagram of the standardized quotation platform management server shown in FIG.
FIG. 3 is an exemplary diagram in which detailed functions of the AI quotation and invoice generation and processing unit shown in FIG. 2 are blocked.
4 to 10 are exemplary diagrams showing execution screens of the standardized quotation platform.
11 and 12 are flowcharts illustrating a method of supporting a standard insurance estimate claim and damage adjustment service for a two-wheeled vehicle according to an embodiment of the present invention.
13 is an illustration of an example computing environment in which one or more embodiments set forth herein may be implemented.

Hereinafter, embodiments of the present invention will be described in detail so that those skilled in the art can easily practice the present invention with reference to the accompanying drawings. However, the present invention may be embodied in many different forms and is not limited to the embodiments described herein. And in order to clearly explain the present invention in the drawings, parts irrelevant to the description are omitted, and similar reference numerals are attached to similar parts throughout the specification.

Throughout the specification, when a part is said to be "connected" to another part, this includes not only the case where it is "directly connected" but also the case where it is "electrically connected" with another element interposed therebetween. . In addition, when a part "includes" a certain component, this means that it may further include other components, not excluding other components, unless otherwise stated, and one or more other characteristics. However, it should be understood that it does not preclude the possibility of existence or addition of numbers, steps, operations, components, parts, or combinations thereof.

As used throughout the specification, the terms "about", "substantially", etc., are used at or approximating that value when manufacturing and material tolerances inherent in the stated meaning are given, and do not convey an understanding of the present invention. Accurate or absolute figures are used to help prevent exploitation by unscrupulous infringers of the disclosed disclosure. The term "step of (doing)" or "step of" as used throughout the specification of the present invention does not mean "step for".

In this specification, a "unit" includes a unit realized by hardware, a unit realized by software, and a unit realized using both. Further, one unit may be realized using two or more hardware, and two or more units may be realized by one hardware. On the other hand, '~ unit' is not limited to software or hardware, and '~ unit' may be configured to be in an addressable storage medium or configured to reproduce one or more processors. Thus, as an example, '~unit' refers to components such as software components, object-oriented software components, class components, and task components, processes, functions, properties, and procedures. , subroutines, segments of program code, drivers, firmware, microcode, circuitry, data, databases, data structures, tables, arrays and variables. Functions provided within components and '~units' may be combined into smaller numbers of components and '~units' or further separated into additional components and '~units'. In addition, components and '~units' may be implemented to play one or more CPUs in a device or a secure multimedia card.

In this specification, some of the operations or functions described as being performed by a terminal, device, or device may be performed instead by a server connected to the terminal, device, or device. Likewise, some of the operations or functions described as being performed by the server may also be performed by a terminal, apparatus, or device connected to the server.

In this specification, some of the operations or functions described as mapping or matching with the terminal mean mapping or matching the terminal's unique number or personal identification information, which is the terminal's identifying data. can be interpreted as

Hereinafter, a system and method for supporting a standard insurance estimate claim and damage adjustment service for a two-wheeled vehicle according to an embodiment of the present invention will be described in more detail based on the accompanying drawings.

1 is a network configuration diagram of a system supporting standard insurance quote claims and damage adjustment services for two-wheeled vehicles according to an embodiment of the present invention.

As shown in FIG. 1, a system 100 for supporting a standard insurance quote claim and damage adjustment service for a two-wheeled vehicle according to an embodiment of the present invention includes a maintenance company terminal 300, an insurance company server 400, and a standard quotation platform. It includes a management server 500.

Each component communicates with a network, and the network means a connection structure capable of exchanging information between each node, such as a plurality of terminals and servers. An example of such a network is RF, 3rd Generation Partnership Project (3GPP) Network, LTE (Long Term Evolution) network, 5GPP (5th Generation Partnership Project) network, WIMAX (World Interoperability for Microwave Access) network, Internet, LAN (Local Area Network), Wireless LAN (Wireless Local Area Network), WAN (Wide Area Network), PAN (Personal Area Network), Bluetooth (Bluetooth) network, NFC network, satellite broadcasting network, analog broadcasting network, DMB (Digital Multimedia Broadcasting) network, etc. are included, but are not limited thereto.

In the following, the term at least one is defined as a term including singular and plural, and even if at least one term does not exist, each component may exist in singular or plural, and may mean singular or plural. It will be self-evident. In addition, it will be possible to change that each component is provided in singular or plural numbers according to embodiments.

The maintenance company terminal 300 uses the standard quotation service platform 10 to request a preliminary estimate of the repair cost of the vehicle (motorcycle) received and automatic generation of an estimate invoice, and pays for the repair cost estimate claim generated according to the request. It may be a configuration requesting warranty processing.

When the repair company terminal 300 requests automatic generation of a repair cost estimate through the standard estimate service platform 10, when providing information on the damaged part and damage condition (image and text) of the accident vehicle (motorbike), the damaged part and If a list of related parts information and a list of standard labor costs for parts replacement/repair costs are provided, and repair/replacement parts information and standard labor costs are designated, it may be a terminal that receives standard (standardization) information reflected repair cost estimates and bills. .

The insurance company terminal 400 may be configured to process damage assessment work for an accident vehicle (motorcycle).

Each of the terminals 200, 300, and 400 includes a smart phone, a portable terminal, a mobile terminal, a foldable terminal, a personal digital assistant (PDA), PMP (Portable Multimedia Player) terminal, telematics terminal, navigation terminal, personal computer, notebook computer, slate PC, tablet PC, ultrabook, Wearable devices (including, for example, smartwatches, smart glasses, HMDs (Head Mounted Displays), etc.), Wibro terminals, IPTV (Internet Protocol Television) terminals, smart It may be a TV, a terminal for digital broadcasting, an audio video navigation (AVN) terminal, an audio/video (A/V) system, a flexible terminal, and the like.

Hereinafter, detailed functions of the standard quotation service platform 10 presented herein will be described in more detail.

Referring to FIG. 2, the standard quotation service platform 10 presented in the present invention has a member management function, a text message sending function for each member signup step, a related job setting/input function, a duplicate job setting and check function, a foresight request conversion function, It supports text message transmission function by claim stage, repair destination change function, compensation manager change function, photo addition function by work stage, bill creation function, temporary storage and automatic storage function, estimate and invoice copy function.

If the standard quotation service platform 10 is classified into a manager platform and a maintenance company platform, see FIG. 4, the manager platform includes member registration status (maintenance company, insurance company) information, data registration status (manufacturer and vehicle model), and usage status Provides information on (general estimate, preliminary claim, insurance claim, under review, review completed, review canceled).

Next, the maintenance company platform includes parts information, general estimate, insurance claim and customer support interface, see FIG. supports

Next, the general estimate interface supports the foresight management function. The foresight management function supports the selection function to select the receipt date, manufacturer, model name, insurance company, and processing status, and searches and outputs results matching the selected keywords.

The output value provides insurance company, accident registration number, manufacturer, model name, vehicle number, claim amount, delivery date, person in charge, processing status, registration date, and history information.

In addition, the general estimate interface supports a function for uploading photos and attachments, such as maintenance details and repaired photos, for generating foresight.

The maintenance history function supports the means to set work methods for parts replacement, detachment, repair, regeneration, and painting for damaged parts.

The photo and attachment file upload function supports means for uploading photos of damaged vehicles (motorcycles), photos during repair, photos of repair completion, and other files.

Next, the standard estimating platform management server 500 transmits the information requested by the maintenance company terminal to the insurance company terminal, and to the maintenance company terminal, part information, price information, and labor cost of each manufacturer and model required for two-wheeled vehicle maintenance are provided. It may be configured to support standard (standardization) information and an automatic generation function of a repair cost estimate invoice in which the standard (standardization) information is reflected. Part information of the model may be a 3D part image.

In addition, the standard estimating platform management server 500 is configured to support pre-damage state information of the accident vehicle to be repaired when creating a repair cost estimate at the maintenance company terminal, standard repair procedure guide information for the damaged part, and AR information on the maintenance process. can be

In addition, the standard estimating platform management server 500 may be configured to share real-time information such as an accident registration number and fixed repair costs with a maintenance congestion terminal in conjunction with each insurance company system.

More specifically, the standard quotation platform management server 500 includes a reception and request unit 510, an AI quotation and bill generation and processing unit 520, a payment guarantee and damage assessment processing unit 530, and a standardization database unit 540. include

The receiving and requesting unit 510 may be configured to receive and receive electronic documents from a customer terminal and/or a maintenance company terminal in response to a damage assessment request and a payment guarantee request, and then store and manage the electronic documents in an accident reception database.

When the AI quotation and invoice generation and processing unit 520 receives damaged part information about the accident vehicle (motorcycle) from the maintenance company terminal, a list of standardized parts information and labor cost information related to repair/replacement of the damaged part is stored in a database. is extracted from and provided to the maintenance company terminal, and supports the logic so that the repair cost estimate invoice reflecting the standard parts and labor cost designated by the maintenance company terminal is automatically generated in the two-wheeled vehicle standard insurance quote claim and damage adjustment service platform 10.

The payment guarantee and damage adjustment processing unit 530 requests the insurance company terminal to process the payment guarantee and damage adjustment for the repair cost estimate bill for the prepared accident vehicle, and provides the payment guarantee and damage adjustment processing result to the maintenance company terminal As a configuration, it is possible to support inquiry and search service of accident vehicle repair history and expected insurance money.

Specifically, insurance application information, accident vehicle information, repair cost estimate information, photo information, insurance claim information, etc. are provided from users who access the platform 10, and based on this, statistical information such as insurance accident information, vehicle repair costs, insurance money payment, etc. It may be a configuration that calculates and provides it to users.

Next, the standardization database unit 540 is linked with the reception and request unit 510 and the AI quotation and bill generation and processing unit 520, and information related to motorcycle parts (manufacturing unit price, sales unit price) is sent to the manufacturer. It may be configured to build a standardized DB by collecting information on parts sales cost applied to repair/replacement from a plurality of maintenance company terminals.

The standardization DB converts standardized parts information including manufacturer information, model information, parts classification information, parts group information, parts information, related work setting information, and redundant work setting information into a DB.

In addition, the standardization database unit 540 may be configured to collect labor cost information according to damaged parts of an accident vehicle (motorcycle) from a plurality of maintenance company terminals and construct a standardized DB.

Here, the standard labor cost may be a cost calculated from information obtained by measuring standard work hours for parts replacement according to types of released motorcycles (HONDA model, daelim model, syM model, YAMAHA model, KR motors, etc.).

The standardization database unit 540 may extract and provide standard part information and standard labor rates to be reflected in the estimate and invoice according to the request of the AI estimate and invoice generation and processing unit 520 by extracting them from the standardized DB.

On the other hand, the standardization database unit 540 may accumulate information on repair details of accident vehicles (motorcycles) and claims for repair costs (parts/labor costs) according to repair details by maintenance company as history log data and form a database.

In addition, the standardization database unit 350 may update information about the databased standard parts and standardized labor costs.

It is possible to establish a unified damage assessment work process for each insurance company by applying the parts cost and labor cost, which were previously set differently for each maintenance company, to reduce the amount of insurance paid.

The standardization database unit 540 refines unstructured data, structured data, and semi-structured data included in stored raw data in order to build big data, and classifies them into meta data. It is possible to perform pre-processing including, and analysis including data mining (Data Mining) can be performed on the pre-processed data.

In addition, information visualizing the analyzed data may be provided. At this time, data mining is a classification that predicts the class of new data by learning a training data set whose class is known by exploring the inherent relationship between preprocessed data, or clustering that groups data based on similarity without class information ( clustering) can be performed. Of course, various other mining methods may exist, and mining may be performed differently depending on the type of big data to be collected and stored or the type of query to be requested later. Big data constructed in this way may be verified through artificial neural network deep learning or machine learning.

At this time, a convolutional neural network (CNN) structure may be used as the artificial neural network. CNN is a network structure using a convolution layer and is suitable for image processing. because it can In addition, text mining is a technique aimed at extracting and processing useful information from non/semi-structured text data based on natural language processing techniques.

Through text mining technology, it is possible to extract meaningful information from a vast amount of text, identify connections with other information, find categories of text, or obtain results beyond simple information search.

In the service proposed in the present invention, large-capacity language resources and statistical and regular algorithms may be used to analyze identifiers or natural language entered in queries and discover information hidden therein.

11 and 12 are flowcharts illustrating a method of supporting a standard insurance estimate claim and damage adjustment service for a two-wheeled vehicle according to an embodiment of the present invention.

Referring to FIG. 11, a method (S700) for supporting a standard insurance quote claim and damage adjustment service for a two-wheeled vehicle according to an embodiment of the present invention is an accident vehicle (motorcycle) received using a standard quote service platform at a maintenance company terminal. If you provide the image of the damaged part and the accident vehicle (motorcycle) model information to the standard quotation platform management server, The standard quotation platform management server provides standardized parts and standardized labor costs applied to the damaged part based on the image of the damaged part of the accident vehicle (motorcycle) and the model information of the accident vehicle (motorcycle) input from the maintenance company terminal. .

Then, when the maintenance company terminal requests an advance estimate, the standard estimate platform server automatically generates a repair insurance estimate reflecting the standardized parts and standardized labor costs, and the repair insurance estimate is sent from the standard estimate platform server to the maintenance company terminal. Request to confirm the revision security of the preliminary estimate. If there is no modification security in the maintenance company terminal, the standard quotation platform server generates a claim for the repair insurance advance estimate and provides it to the insurance company terminal, and when a damage assessment process is requested, the standard quotation platform server generates a claim for the insurance company terminal and transmitting a damage assessment processing answer from the terminal to the maintenance company terminal.

In addition, the S700 may further include inputting additional work information and work images related to changes in the preliminary estimate when there is revision security in the maintenance company terminal.

Therefore, by using the system and method for supporting standard insurance quote claims and damage assessment services for motorcycles according to an embodiment of the present invention, disputes with maintenance companies are resolved by standardization of parts prices and labor, and insurance companies have a unified damage assessment It provides the advantage of being able to build a business process and contributing to the settlement of two-wheeled vehicle insurance repair efficiency by reducing insurance payments through this.

In addition, it provides advantages such as improved work convenience due to online billing, simplified insurance claim procedures, and reduced work hours, enabling both two-wheeled vehicle maintenance companies and insurance companies to increase work efficiency.

13 is a diagram illustrating an example computing environment in which one or more embodiments set forth herein may be implemented, an illustration of a system 1000 that includes a computing device 1100 configured to implement one or more embodiments described above. shows

For example, computing device 1100 may be a personal computer, server computer, handheld or laptop device, mobile device (mobile phone, personal digital assistant, media player, etc.), multiprocessor system, consumer electronics, mini computer, mainframe computer, distributed computing environments that include any of the foregoing systems or devices; and the like. Computing device 1100 may include at least one processing unit 1110 and memory 1120 . Here, the processing unit 1110 may include, for example, a central processing unit (CPU), a graphics processing unit (GPU), a microprocessor, an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Arrays (FPGA), and the like. and may have a plurality of cores. The memory 1120 may be volatile memory (eg, RAM, etc.), non-volatile memory (eg, ROM, flash memory, etc.), or a combination thereof.

Additionally, computing device 1100 may include additional storage 1130 . Storage 1130 includes, but is not limited to, magnetic storage, optical storage, and the like. The storage 1130 may store computer readable instructions for implementing one or more embodiments disclosed herein, and may also store other computer readable instructions for implementing an operating system, application programs, and the like. Computer readable instructions stored in storage 1130 may be loaded into memory 1120 for execution by processing unit 1110 .

Computing device 1100 can also include input device(s) 1140 and output device(s) 1150 . Here, input device(s) 1140 may include, for example, a keyboard, mouse, pen, voice input device, touch input device, infrared camera, video input device, or any other input device. Output device(s) 1150 may also include, for example, one or more displays, speakers, printers, or any other output devices, or the like. Additionally, computing device 1100 may use an input device or output device included in another computing device as input device(s) 1140 or output device(s) 1150 .

Computing device 1100 may also include communication connection(s) 1160 that allow computing device 1100 to communicate with other devices (eg, computing device 1300). Here, communication connection(s) 1160 may be a modem, network interface card (NIC), integrated network interface, radio frequency transmitter/receiver, infrared port, USB connection, or other device for connecting computing device 1100 to other computing devices. May contain interfaces. Further, communication connection(s) 1160 may include a wired connection or a wireless connection. Each component of the aforementioned computing device 1100 may be connected by various interconnections such as a bus (eg, peripheral component interconnection (PCI), USB, firmware (IEEE 1394), optical bus structure, etc.) and may be interconnected by the network 1200. Terms such as “component” and “unit” used herein generally refer to computer-related entities that are hardware, a combination of hardware and software, software, or running software. For example, a component may be, but is not limited to, a process running on a processor, a processor, an object, an executable, a thread of execution, a program, and/or a computer. For example, both the application running on the controller and the controller may be components. One or more components can reside within a process and/or thread of execution and a component can be localized on one computer or distributed between two or more computers.

The present invention is not limited by the above-described embodiments and accompanying drawings. It is intended to limit the scope of rights by the appended claims, and it is to those skilled in the art that various forms of substitution, modification and change can be made without departing from the technical spirit of the present invention described in the claims. It will be self-explanatory.

100: Two-wheeled vehicle insurance integrated processing system that supports motorcycle standard insurance estimate claims and damage assessment services
300: maintenance company terminal
400: insurance company terminal
500: standard quotation platform management server
510: reception and request department
520: AI quotation and invoice generation and processing unit
530: damage adjustment department
540: standardization database unit

Claims (2)

A maintenance company terminal requesting an estimate for the repair cost of a motorcycle received using a standard estimate platform;
An insurance company terminal that handles damage assessment work for received motorcycles; and
The information requested by the customer terminal and the maintenance company terminal is transmitted to the insurance company terminal, and to the maintenance company terminal, part information, price information, standard information of labor cost of the motorcycle model, and a quotation for repair cost reflecting the standard information and the standard Including a standard quote platform management server that supports the function to automatically generate an invoice for repair costs that reflects information,
The standard quotation platform management server
a reception and requesting unit for receiving and receiving electronic documents in response to a damage assessment request or a payment guarantee request from the maintenance company terminal, and then storing and managing them in an accident reception database;
When receiving information on the damaged part of the motorcycle from the maintenance company terminal, a list including labor cost information according to repair of the damaged part is extracted from the database and provided to the maintenance company terminal, and standardized for repairing the damaged part of the motorcycle AI quotation and invoice creation and processing unit that supports logic so that quotations and invoices reflecting part information and the labor cost are automatically generated in the standard quotation platform;
Requests are made to the insurance company's terminal for payment guarantee and damage assessment for the estimate and invoice for the repair cost to be processed, the payment guarantee status and the result of the damage assessment are provided to the maintenance company's terminal, and the motorcycle's repair history and expected insurance payment are inquired. and a payment guarantee and damage adjustment processing unit that supports services for searching;
It is interlocked with the reception and request unit and the AI quotation and bill generation and processing unit, collects the unit manufacturing price of motorcycle parts and the unit selling price of parts from the manufacturer, and determines the cost of parts applied when repairing and replacing at multiple maintenance company terminals. Including a standardization database conversion unit that collects information and builds a standardized DB,
The standardization database conversion unit
Parts information including manufacturer information, model information, parts classification information, and parts group information is built into a database, and labor cost information of motorcycles is collected from the plurality of maintenance company terminals and built into a database,
The labor cost established in the standardization database unit is a cost calculated by measuring the standard work hours for replacement of parts for each part of HONDA model, daelim model, syM model, YAMAHA model, and KR motors,
A system that supports the creation of quotes and invoices and damage assessment services for standard insurance for two-wheeled vehicles by accumulating and creating a database of repair details of motorcycles by maintenance company and information on repair cost claims according to the above repair details as history log data. Providing image and motorcycle model information on the damaged part of the motorcycle received using the standard quotation platform in the maintenance company terminal to the standard quotation platform management server;
Supporting information on standardized parts and standardized labor applied to the damaged part based on the image of the damaged part of the motorcycle and motorcycle model information input from the maintenance company terminal in the standard estimate platform management server;
automatically generating a quote reflecting the standardized parts and standardized labor costs in the standard quote platform server when a quote is requested from the maintenance company terminal;
generating an invoice for the quotation in the standard quotation platform server, providing the invoice to an insurance company terminal, and requesting a damage assessment; and
Including the step of transmitting an answer to the damage assessment received from the insurance company terminal in the standard estimate platform server to the maintenance company terminal,
The standard quotation platform management server
a reception and requesting unit for receiving and receiving electronic documents in response to a damage assessment request or a payment guarantee request from the maintenance company terminal, and then storing and managing them in an accident reception database;
When requesting a quote from the maintenance company terminal, a list containing labor cost information according to repair of damaged parts is extracted from the database and provided to the maintenance company terminal, and the standardized part information designated by the maintenance company terminal and the labor cost are reflected. AI quotation and invoice generation and processing unit for supporting the logic for automatically generating the quotation and the invoice reflecting the labor cost in the standard quotation platform to the maintenance company terminal;
Requests are made to the insurance company terminal for payment guarantee and damage assessment for the quote and invoice for the motorcycle to be processed, answers to whether or not payment guarantee and damage assessment are provided to the maintenance company terminal, and repair history and expected insurance amount of the motorcycle are provided. Payment guarantee and damage adjustment processing unit that supports services for inquiry and search;
It is interlocked with the reception and request unit and the AI quotation and bill generation and processing unit, collects the unit manufacturing price of motorcycle parts and the unit selling price of parts from the manufacturer, and determines the cost of parts applied when repairing and replacing at multiple maintenance company terminals. Including a standardization database conversion unit that collects information and builds a standardized DB,
The standardization database conversion unit
Parts information including manufacturer information, model information, parts classification information, and parts group information is built into a database, and labor cost information of motorcycles is collected from the plurality of maintenance company terminals and built into a database,
The labor cost established in the standardization database unit is a cost calculated by measuring the standard work hours for replacement of parts for each part of HONDA model, daelim model, syM model, YAMAHA model, and KR motors,
A method of supporting service for quotation and billing and damage assessment for motorcycle insurance by accumulating history log data of repair details of motorcycles by maintenance company and information on repair cost claims according to the above repair details and creating a database.

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