KR20210145473A - System and method for reward accumulation service with non-face-to-face way - Google Patents

Abstract

The present invention relates to a system for a contactless reward accumulation service, which comprises: a reward management program installed in a terminal provided in a store; and a reward management server connected to the terminal via a network to transceive data with the reward management program, and providing a user with a reward accumulation page. The reward management program determines a reward to be accumulated to the user with respect to a delivery order of the user, and transmits reward information including the reward to be rewarded to the reward management server. The reward management server generates a unique key corresponding to the reward information, and transmits the created unique key to the reward management program. The reward management program prints a QR code paper on which a QR code including the unique key and a link of the reward accumulation page is displayed. Also, when the delivery order is completed to the user, the QR code paper is photographed by a mobile terminal of the user to allow the mobile terminal to access the reward accumulation page, and the unique key is transmitted to the reward management server, the reward management server receives identification information on the user through the reward accumulation page, and updates the reward of the user for the store in accordance with the reward information included in the unique key.

Description

System and method for reward accumulation service with non-face-to-face way}

The present invention relates to a system and method for a reward accumulation service, and more particularly, to a system and method capable of accumulating rewards in a non-face-to-face manner through a non-face-to-face order.

Customers who purchase goods or services in various types of stores such as restaurants, cafes, and stores accumulate rewards such as points or stamps, thereby encouraging them to use the store again. When a customer directly visits a store and purchases a product or service, the customer can accumulate or use rewards by entering his or her identification information, such as a phone number, or using a credit card or mobile application issued by the store. do.

However, recently, non-face-to-face transactions through phone orders or delivery app services (eg, Baedal Minjok, Yogiyo, etc.) have been very active. When purchasing goods or services through such non-face-to-face transactions, since the orderer cannot directly present his/her identification information, credit card, or mobile application to the store, there is a service that allows the store to accumulate or use rewards. It is currently not provided.

The technical problem to be achieved by the present invention is for a non-face-to-face reward accumulation service that enables simple and effective accumulating or using rewards for the store during non-face-to-face transactions through phone orders or delivery app services. To provide a system and method.

A system for a non-face-to-face reward accumulation service according to the present invention for solving the above technical problem includes: a reward management program installed in a terminal provided in a store; and a rewards management server that is connected to the terminal and the network to transmit and receive data to and from the reward management program and provides a reward accumulation page to the user, wherein the reward management program is to be credited to the user with respect to the user's delivery order The reward is determined, and reward information including the reward to be accumulated is transmitted to the reward management server, the reward management server generates a unique key corresponding to the reward information, and uses the generated unique key to the reward management program and the reward management program prints a QR code paper on which a QR code including the unique key and the link to the reward accumulation page is displayed, the delivery order is completed to the user, and the QR code by the user's mobile terminal When the code paper is photographed and the mobile terminal accesses the reward accumulation page and transmits the unique key to the reward management server, the reward management server receives the user's identification information through the reward accumulation page, and in the unique key It is characterized in that the user's reward for the store is updated according to the included reward information.

The reward management program may determine the reward to be accumulated according to the order amount of the delivery order.

The reward information may further include identification information of the store and an order amount of the delivery order.

The delivery order may be a phone order or a delivery order through a delivery app service.

The reward may include points or stamps that can be used in the store.

The user's identification information may be the user's mobile phone number.

The system further comprises a delivery order server that provides a delivery order page for the user to request a delivery order to the store, and when the user accesses the delivery order page and inputs the user's identification information, the The delivery order server inquires and confirms the user's retained reward for the store from the reward management server, displays the retained reward through the delivery order page, and the user requests a delivery order through the delivery order page and make payment using the retained reward, and transmit the user's reward usage details and payment details to the rewards management server, wherein the rewards management server uses the reward usage details and the payment details to the store according to the user You can update your rewards.

The delivery order server further provides a store integration page showing a list of a plurality of stores for which the user has a reward, and when the user selects a specific store from the list of the plurality of stores through the store integration page, the The delivery order server may redirect the delivery order page of the selected specific store.

A method for a non-face-to-face reward accumulation service according to the present invention for solving the above technical problem is a reward management program installed in a terminal provided in a store, and the terminal and the network to transmit and receive data with the reward management program Connected and performed by a server that provides a reward accumulation page to the user, the reward management program determines the reward to be accumulated to the user with respect to the user's delivery order, and reward information including the reward to be accumulated to the server transmitting; generating, by the server, a unique key corresponding to the reward information, and transmitting the generated unique key to the reward management program; Printing, by the reward management program, a QR code paper with a QR code including a link to the unique key and the reward accumulation page; And when the delivery order to the user is completed and the QR code paper is photographed by the user's mobile terminal, the mobile terminal accesses the reward accumulation page and transmits the unique key to the server, the server accumulates the reward and receiving the user's identification information through a page, and updating the user's reward for the store according to the reward information included in the unique key.

The server further provides a delivery order page for allowing the user to request a delivery order to the store, wherein the method is, when the user inputs the user's identification information through the delivery order page, the delivery order server confirming the reward retained by the user for the store; displaying, by the server, the retained reward through the delivery order page; and when the user requests a delivery order through the delivery order page and pays using the retained reward, the server updates the user's reward for the store according to the user's reward usage history and payment history may further include.

The server further provides a store integration page showing a list of a plurality of stores for which the user has a reward, and if the user selects a specific store from the list of the plurality of stores through the store integration page, the server It may further include the step of redirecting the delivery order page of the selected specific store.

According to the present invention, there is an effect of making it easy and effective to accumulate or use rewards for a corresponding store during non-face-to-face transactions through phone orders or delivery app services.

1 shows the configuration of a system for a non-face-to-face reward accumulation service according to an embodiment of the present invention.
Figure 2 shows a flowchart of a method for a non-face-to-face reward accumulation service according to an embodiment of the present invention performed in the system of Figure 1 .
3 shows an example of a screen for the reward management program to receive an order amount and determine the points to be accumulated.
4 shows an example of a QR code paper on which a QR code is displayed.
5 shows an example of a reward accumulation page provided by the reward management server and displayed on the mobile terminal.
6 is a flowchart illustrating a method for a non-face-to-face reward use service according to an embodiment of the present invention performed in the system of FIG. 1 .
7a to 7d show examples of screens displayed on the delivery order page.
8 is a flowchart illustrating a method for a non-face-to-face reward use service according to another embodiment of the present invention performed in the system of FIG. 1 .
9 shows examples of screens displayed on the store integration page.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the drawings. In the following description and the accompanying drawings, substantially identical components are denoted by the same reference numerals, respectively, and thus redundant descriptions will be omitted. Also, in the description of the present invention, if it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the gist of the present invention, a detailed description thereof will be omitted.

1 shows the configuration of a system for a non-face-to-face reward accumulation service according to an embodiment of the present invention.

The system for the non-face-to-face reward accumulation service according to this embodiment transmits and receives data with the POS terminal 110 provided in the store, the receipt printer 112 connected to the POS terminal 110, and the POS terminal 110 It may include a reward management server 120 and a delivery order server 130 connected through a network to do so. According to the embodiment, the POS terminal 110 may be replaced with a general PC terminal, and the receipt printer 112 may be replaced with a general printer.

A reward management program 111 for providing a reward accumulation service is installed in the POS terminal 110 . The reward management server 120 provides a reward accumulation service in conjunction with the reward management program 111 , and provides a reward use service in conjunction with the delivery order server 130 .

The user U may purchase goods or services provided in the store in a non-face-to-face manner through a phone order or an existing delivery app service at a place other than the store, for example, at home. The user U has a mobile terminal 210 (eg, a smart phone, a tablet, etc.) capable of recognizing a QR code. In this embodiment, for convenience, the user U orders food F from the store as an example, but the present invention can be applied to non-face-to-face ordering of various goods or services as well as food F. It will be understood by those skilled in the art that

The specific operation of the system for the non-face-to-face reward accumulation service according to embodiments of the present invention will be described in detail below with reference to FIGS. 2, 6, 8, and the like.

Figure 2 shows a flowchart of a method for a non-face-to-face reward accumulation service according to an embodiment of the present invention performed in the system of Figure 1 .

When the user U orders delivery of food F through a phone order or an existing delivery app service, the reward management program 111 receives the order amount for the delivery order from the store owner (or employee) ( S210).

When the order amount is input, the reward management program 111 determines the reward to be accumulated corresponding to the order amount, for example, points or stamps to be accumulated (S215). As is well known, the points may be determined as a certain percentage of the order amount, and the stamp may be determined as the number according to the product unit, or a predetermined order amount unit. Hereinafter, for convenience, points as a reward will be described as an example. Of course, the reward may be in various forms such as not only points but also stamps.

When the reward to be accumulated is determined, the reward management program 111 transmits the corresponding reward information to the reward management server 120 (S220). The reward information may include store identification information, an order amount, and a reward value to be accumulated.

When the reward management server 120 receives the reward information, it temporarily stores the reward information, generates a unique key corresponding to the reward information (S225), and then transmits the unique key to the reward management program 111 (S230) .

When the reward management program 111 receives the unique key, the QR code 113 including the corresponding unique key and the link (eg, URL) of the reward accumulation page of the store is generated (S235). The reward accumulation page is provided by the reward management server 120 so that the user U can access it, and is a web page that allows the user U to accumulate rewards for the corresponding store. If there are multiple stores using the reward accumulation service, a reward accumulation page is provided for each store.

The reward management program 111 prints the QR code paper 112 on which the QR code 113 is displayed through the receipt printer 112 (S240).

3 shows an example of a screen for the reward management program 111 to receive an order amount and determine the points to be accumulated. For example, when '1,000 won' is input as the order amount and 'card 2%' is input as the percentage of points to be accumulated, the points to be accumulated are determined as '20P'. The 'Accumulate' button is for accruing points to users who directly visit the store. The 'QR Accumulation' button is a button for accruing points in a non-face-to-face manner to the user (U) who placed an order for delivery. When the 'QR Earn' button is pressed, the QR code paper 112 with the QR code 113 is printed. do.

4 shows an example of the QR code paper 112 on which the QR code 113 is displayed. As shown in the QR code paper 112 , the store name, the order amount, the points to be accumulated, and a guide phrase guiding that 'points can be accumulated by scanning the QR code' may be displayed.

Referring back to FIG. 2 , the store owner (or employee) causes the food F and the QR code paper 112 to be delivered together (S250). This is, for example, just put the QR code paper 112 in the packaging box of the food (F). After the delivery order is completed, the user U who opens the packaging box of the food F discovers the QR code paper 112 .

Then, the user U shoots the QR code 113 of the QR code paper 112 with the QR code recognition application of the mobile terminal 210 (S255).

As described above, since the QR code 113 includes a unique key and a link to the reward accumulation page, the mobile terminal 210 photographing the QR code 113 accesses the reward accumulation page and includes the QR code 113 included in the reward accumulation page. The unique key is transmitted to the reward management server 120 (S260).

The reward accumulation page provides an interface for receiving identification information (eg, mobile phone number) of the user (U). When the user (U) inputs his/her identification information on the reward accumulation page (S265), the identification information of the user (U) is transmitted to the reward management server 120 (S270).

The reward management server 120, if the user corresponding to the identification information is not a previously registered user (S275), registers the identification information as a new user (S280). Newly registered users will be able to use the reward accumulation service for the store from now on.

When a new user is registered (S280) or identification information is confirmed as a previously registered user (S275), the reward management server 120 corresponds to the received unique key from the reward information and unique key temporarily stored in step S225 above. The reward information, that is, the identification information of the store, the order amount, the reward value to be accumulated, etc. is checked (S285).

When the reward information is confirmed, the reward management server 120 updates the reward of the user U for the corresponding store (S290). For example, the reward management server 120 accumulates points or stamps of the corresponding user (U) for the corresponding store according to the reward information.

The reward management server 120 notifies the mobile terminal 210 of the reward update result, that is, the accumulated points and accumulated point values (S295). The reward update result may be displayed through the reward accumulation page. According to an embodiment, the reward update result may be notified to the user U through a notification message (eg, notification talk) of a messenger service such as Kakao Talk. Such a notification message may include a link to access the delivery order page of the store to be described later.

5 shows an example of a reward accumulation page provided by the reward management server 120 and displayed on the mobile terminal 210 . When the QR code 113 is photographed with the QR code recognition application of the mobile terminal 210, a reward accumulation page including points to be accumulated and identification information (mobile phone number) input field is displayed as shown. When the user (U) enters a mobile phone number and presses the 'Accumulate Points' button, a page showing the accumulated points and accumulated (total) points is displayed. If you click the 'Check Earning Details' button here, you can access the store's delivery order page, which will be described later.

The user (U) holding the points can use the rewards when purchasing goods or services by directly visiting the store, or can use the rewards while ordering goods or services in a non-face-to-face manner as described below.

6 is a flowchart illustrating a method for a non-face-to-face reward use service according to an embodiment of the present invention performed in the system of FIG. 1 .

Delivery order server 130 provides a delivery order page for the user (U) to request a delivery order to the store. If there are multiple stores using the reward accumulation service, a delivery order page is provided for each store.

The user U accesses the delivery order page of the store through the mobile terminal 210 (S350). As described above, the user U may access the delivery order page of the store through a notification message notifying the result of the reward update or the reward accumulation page.

The delivery order page provides an interface for receiving identification information (eg, mobile phone number) of the user (U). When the user (U) inputs his/her identification information on the delivery order page (S355), the identification information of the user (U) is transmitted to the delivery order server 130 (S360). However, when the user U accesses the delivery order page of the store through the reward accumulation page, a separate identification information input procedure may be omitted.

When the delivery order server 130 confirms the user through the identification information, the reward management server 120 inquires and confirms the reward value possessed by the user U (S365), and displays the reward value through the delivery order page do (S370).

The user U requests a delivery order for a desired product through the delivery order page and pays part or all of the order amount using the reward he owns (S375).

Then, the delivery order server 130 notifies the delivery order details to the POS terminal 110 (S380), and to the reward management server 120, identification information of the corresponding store, user identification information, reward usage history, actual payment details ( For example, the payment amount of the credit card) and the like are transmitted (S385).

Then, the reward management server 120 updates the user's (U) reward for the store according to the reward usage details and actual payment details (S390). For example, the reward management server 120 deducts points as much as the points used for the delivery order, and accumulates points according to the credit card payment amount.

The reward management server 120 notifies the reward update result, for example, through a notification message of the messenger service (S395). According to an embodiment, the reward management server 120 notifies the reward update result to the delivery order server 130, and the delivery order server 130 may show the reward update result to the user U through the delivery order page. .

7a to 7d show examples of screens displayed on the delivery order page. 7A is a screen showing store information, FIG. 7B is a screen showing holding points, FIG. 7C is a screen showing a product list and placing an order for delivery, and FIG. 7D is a screen for entering delivery information and points to be used .

8 is a flowchart illustrating a method for a non-face-to-face reward use service according to another embodiment of the present invention performed in the system of FIG. 1 .

The delivery order server 130 may provide a store integration page showing a list of a plurality of stores using the reward accumulation service as well as a delivery order page provided for each store. The store integration page may be provided as a web page or may be provided as a mobile application.

The user U accesses the store integration page through the mobile terminal 210 (S310).

The store integration page provides an interface for receiving the user U's identification information (eg, mobile phone number). When the user (U) inputs his/her identification information on the store integration page (S315), the identification information of the user (U) is transmitted to the delivery order server 130 (S320). According to an embodiment, the store integrated page may manage users through separate membership registration, and allow the user to log in to the store integrated page with an ID and password.

When the delivery order server 130 confirms the user through the identification information, the rewards that the user U holds for the stores and each store where the user U holds the reward in the reward management server 120 . Check the value by inquiring (S325).

When the user (U) requests a list of stores in which he has a reward through the store integration page (S330), the delivery order server 130 stores the store in which the user U holds the reward through the store integration page (S330) Displays a list of them (S335).

When the user U selects a specific store from the store list through the store integration page (S340), the delivery order server 130 redirects and displays the delivery order page of the selected store. The delivery order page may be provided through a mobile application that provides an integrated store page, or may be provided as a web page through a mobile web browser.

The delivery order server 130 displays the reward value held by the user for the corresponding store through the delivery order page of the corresponding store (S370). Since the process after step S370 is the same as the process after step S370 described with reference to FIG. 6 , a description thereof will be omitted.

9 shows examples of screens displayed on the store integration page. The left screen is the initial screen of the store integration page. When the 'product favorite' button is pressed, a list of stores in which the user U has a reward is displayed (middle screen). When a specific store is selected with the 'arrow' button in the store list, the delivery order page of the selected store is displayed (the right screen), and the user (U) requests a delivery order from the store through the delivery order page and uses the reward to can pay

The POS terminal 110, the reward management server 120, the delivery order server 130, the portable terminal 210, etc. according to the embodiments of the present invention include a processor, a memory for storing and executing program data, and a disk drive. It may include a permanent storage, a communication port for communicating with an external device, a user interface device such as a touch panel, a key, a button, and the like. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Here, the computer-readable recording medium includes a magnetic storage medium (eg, read-only memory (ROM), random-access memory (RAM), floppy disk, hard disk, etc.) and an optically readable medium (eg, CD-ROM). ) and DVD (Digital Versatile Disc)). The computer-readable recording medium is distributed among computer systems connected through a network, so that the computer-readable code can be stored and executed in a distributed manner. The medium may be readable by a computer, stored in a memory, and executed on a processor.

Embodiments of the present invention may be represented by functional block configurations and various processing steps. These functional blocks may be implemented in any number of hardware and/or software configurations that perform specific functions. For example, an embodiment may be an integrated circuit configuration, such as memory, processing, logic, look-up table, etc., capable of executing various functions by means of control of one or more microprocessors or other control devices. can be hired Similar to how components of the present invention may be implemented as software programming or software components, embodiments may include various algorithms implemented as data structures, processes, routines, or combinations of other programming constructs, including C, C++ , may be implemented in a programming or scripting language such as Java, assembler, or the like. Functional aspects may be implemented in an algorithm running on one or more processors. Further, embodiments may employ prior art techniques for electronic configuration, signal processing, and/or data processing, and the like. Terms such as “mechanism”, “element”, “means” and “configuration” may be used broadly and are not limited to mechanical and physical configurations. The term may include the meaning of a series of routines of software in association with a processor or the like.

The specific implementations described in the embodiment are only embodiments, and do not limit the scope of the embodiment in any way. For brevity of the specification, descriptions of conventional electronic components, control systems, software, and other functional aspects of the systems may be omitted. In addition, the connection or connection members of the lines between the components shown in the drawings exemplarily represent functional connections and/or physical or circuit connections, and in an actual device, various functional connections, physical connections that are replaceable or additional may be referred to as connections, or circuit connections. In addition, unless there is a specific reference such as "essential" or "importantly", it may not be a necessary component for the application of the present invention.

So far, the present invention has been looked at with respect to preferred embodiments thereof. Those of ordinary skill in the art to which the present invention pertains will understand that the present invention can be implemented in modified forms without departing from the essential characteristics of the present invention. Therefore, the disclosed embodiments are to be considered in an illustrative rather than a restrictive sense. The scope of the present invention is indicated in the claims rather than the foregoing description, and all differences within the scope equivalent thereto should be construed as being included in the present invention.

Claims (11)

As a system for non-face-to-face reward accumulation service,
Rewards management program installed in the terminal provided in the store; and
and a rewards management server connected through the terminal and the network to transmit and receive data to and from the reward management program and provide a reward accumulation page to the user,
The reward management program determines the reward to be accumulated to the user with respect to the delivery order of the user, and transmits the reward information including the reward to be accumulated to the reward management server,
The reward management server generates a unique key corresponding to the reward information, and transmits the generated unique key to the reward management program;
The reward management program prints a QR code paper on which a QR code including a link to the unique key and the reward accumulation page is displayed,
When the delivery order to the user is completed and the QR code paper is photographed by the user's mobile terminal, the mobile terminal accesses the reward accumulation page and transmits the unique key to the reward management server, the reward management server is The system, characterized in that receiving the user's identification information through the reward accumulation page, and updating the user's reward for the store according to the reward information included in the unique key. According to claim 1,
The reward management program system, characterized in that for determining the reward to be accumulated according to the order amount of the delivery order. According to claim 1,
The reward information system, characterized in that it further comprises the identification information of the store and the order amount of the delivery order. According to claim 1,
The system, characterized in that the delivery order is a phone order or a delivery order through a delivery app service. According to claim 1,
The system, characterized in that the reward includes points or stamps that can be used in the store. According to claim 1,
The system of claim 1, wherein the user's identification information is the user's mobile phone number. According to claim 1,
Further comprising a delivery order server that provides a delivery order page for the user to request a delivery order to the store,
When the user accesses the delivery order page and inputs the user's identification information, the delivery order server inquires and confirms the reward retained by the user for the store from the reward management server, and through the delivery order page displaying the retained reward, allowing the user to request a delivery order through the delivery order page and make payment using the retained reward, and transmit the user's reward usage details and payment details to the reward management server;
The system, characterized in that the reward management server updates the user's reward for the store according to the reward use history and the payment history. 8. The method of claim 7,
The delivery order server further provides a store integration page showing a list of a plurality of stores for which the user has a reward,
When the user selects a specific store from the list of the plurality of stores through the store integration page, the delivery order server redirects the delivery order page of the selected specific store. As a method for non-face-to-face reward accumulation service,
The method is performed by a server that is connected through a network with the terminal to transmit and receive data to and from a reward management program installed in a terminal provided in a store and the reward management program, and providing a reward accumulation page to the user,
determining, by the reward management program, a reward to be accumulated to the user with respect to the user's delivery order, and transmitting reward information including the reward to be accumulated to the server;
generating, by the server, a unique key corresponding to the reward information, and transmitting the generated unique key to the reward management program;
Printing, by the reward management program, a QR code paper with a QR code including a link to the unique key and the reward accumulation page; and
When the delivery order to the user is completed and the QR code paper is photographed by the user's mobile terminal, the mobile terminal accesses the reward accumulation page and transmits the unique key to the server, the server sends the reward accumulation page and receiving the user's identification information through and updating the user's reward for the store according to the reward information included in the unique key. 10. The method of claim 9,
The server further provides a delivery order page for the user to request a delivery order to the store,
When the user inputs the identification information of the user through the delivery order page, the delivery order server confirming the user's reward for the store;
displaying, by the server, the retained reward through the delivery order page; and
When the user requests a delivery order through the delivery order page and pays using the retained reward, the server updates the user's reward for the store according to the user's reward usage history and payment history. The method further comprising. 11. The method of claim 10,
The server further provides a store integration page showing a list of a plurality of stores for which the user has a reward,
When the user selects a specific store from the list of the plurality of stores through the store integration page, the method further comprising the step of redirecting, by the server, the delivery order page of the selected specific store.

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