KR20210058673A - Consumer health information customized service delivery system and method - Google Patents

Abstract

According to an embodiment of the present invention, provided are a system and method for providing a consumer health information customized service, which can activate commodity transactions. The system for providing a consumer health information customized service comprises: a medical questionnaire providing unit providing medical questionnaire information related to a medical package commodity selected by a consumer from among the medical package commodities uploaded to a service platform to a consumer terminal; a questionnaire answer translation unit automatically translating a text of a written answer into English or the language of a country where a medical institution providing the selected medical package commodity is located when the answer is written by the consumer terminal in response to the medical questionnaire information; and a customized service providing unit evaluating the suitability of the selected medical package commodity by using a result of analyzing the automatically translated text and personal health information input when the consumer signs up for membership in the service platform.

Description

Consumer health information customized service provision system and method {CONSUMER HEALTH INFORMATION CUSTOMIZED SERVICE DELIVERY SYSTEM AND METHOD}

Embodiments of the present invention relate to a system and method for providing customized service for consumer health information, and in more detail, customized consumer health information capable of providing customized medical package services based on personal health information of a consumer who desires a medical package service. It relates to a service providing system and method.

It is well known that in recent years, due to the development of information technology and the increase in the spread of computers, many people communicate through computers, and in this way, computers are used to computerize the financial industry or other business at home or at work, making it more convenient to use. Is the same as Moreover, computerization of work has the advantage of being able to process in real time regardless of domestic region or overseas because many users living in various regions can use it, and it is not necessary to visit one by one.

In this way, computerization of work can be used in all aspects of life as well as general financial and civil affairs, and specialists and general medical consumers of hospitals and clinics provide treatment and prescriptions through the Internet network and predict the outcome of surgery. You can also check through the image, so many people can use it conveniently.

The medical service industry is a producer of medical services, a consumer of health industry products and technologies, and also a subject of high value-added future promising technologies. Although this medical service industry has a high potential for job creation, high production induction and added value creation potential compared to the scale of investment, the situation in which it attracts foreign customers (patients) is very insignificant.

The main causes of the sluggish attraction of overseas customers (patients) are the lack of medical service information, the problem of reliability of medical service information, the price burden of medical services, and patient attraction. These include regulations on medical advertisements, absence of medical tourism professionals, designation of special medical zones, lack of government support such as public relations, lack of countermeasures for medical accidents and disputes, and inactivation of specialized travel agencies.

Other factors include lack of service personnel to respond to foreigners, indifference of medical institutions, lack of connection with foreign medical institutions that will be in charge of post-treatment care, and difficulty in setting medical expenses and securing medical expenses payment system.

As such, strategies to more actively attract foreign customers (patients), which are currently in a very insignificant situation, are segmentation of target markets such as specialization according to the level of medical service provision and differentiation to satisfy customer needs, and activation of medical-related research and development. There is an urgent need to establish an infrastructure to attract overseas customers (patients), such as strengthening medical technology through strengthening medical technology, securing medical personnel related to attracting overseas customers (patients) and expanding facilities of medical institutions, securing and nurturing specialized personnel related to marketing to attract overseas customers (patients). .

However, among the medical service methods using the internet network, medical checkups can only be reserved and payment is not available, and the tourism service method using the internet network is a platform based on a two-sided market model online. Although it has been proposed to make a reservation and pay for it, the method of purchasing products more quickly and conveniently through online medical and tourism product information, as well as medical tourism product information for each field, has not been proposed. Actually.

As a related prior art, there is Korean Patent Publication No. 10-1187338 (name of invention: customized medical tourism service information provision system, registration date: 2012.09.25).

An embodiment of the present invention provides a system and method for providing a customized health information service for a consumer that can provide a customized medical package service based on personal health information of a consumer who desires a medical package service.

The problem to be solved by the present invention is not limited to the problem(s) mentioned above, and another problem(s) not mentioned will be clearly understood by those skilled in the art from the following description.

According to an embodiment of the present invention, a system for providing customized service for consumer health information includes: a medical interview providing unit for providing medical interview information related to a medical package product selected by a consumer from among medical package products uploaded to a service platform to a consumer terminal; A questionnaire answer translation unit that automatically translates the text of the written answer into English or a language of a country in which a medical institution providing the selected medical package product is located when an answer is created by the consumer terminal in response to the medical questionnaire information; And a customized service providing unit that evaluates the suitability of the selected medical package product using a result of analyzing the automatically translated text and personal health information input when the consumer joins the service platform as a member.

The customized service providing unit provides the selected medical package product as a customized medical service to the consumer when the result value of the evaluation of the suitability of the selected medical package product is greater than a preset reference value, and determines the suitability of the selected medical package product. When the result of the evaluation of the product is smaller than a preset reference value, another medical package product having a higher medical effect than the selected medical package product may be provided to the consumer as a customized medical service.

The customized service provider lists medical package products that match the personal health information input at the time of membership registration, and creates and stores a customized medical service list, and a result value of an evaluation of the suitability of the selected medical package product. When a case less than the preset reference value occurs, a medical package product having the highest similarity to the selected medical package product from the customized medical service list may be provided to the consumer as a customized medical service.

The medical questionnaire providing unit may check the nationality of the consumer or a language used by the consumer, and provide the medical questionnaire information in a corresponding national language in consideration of the identified language or nationality.

The medical questionnaire providing unit selects a medical package product matching the desired medical package service information from among medical package products uploaded to the service platform, using the desired medical package service information input from the consumer terminal, and the selected medical package Medical interview information related to the product may be provided to the consumer terminal.

The customized service provider may include a private module that checks personal health information input at the time of membership registration, and may provide the customized medical service only to a consumer who has agreed to use the personal health information through the private module.

According to an embodiment of the present invention, a method for providing customized service for consumer health information is provided by a server of the consumer health information customized service providing system to receive medical interview information related to a medical package product selected by a consumer from among medical package products uploaded to a service platform. Providing to a terminal; When an answer is written by the consumer terminal in response to the medical questionnaire information, the server of the consumer health information customized service providing system responds to the written answer in the language or English of the country in which the medical institution providing the selected medical package product is located. Automatically translating the text; And evaluating the suitability of the selected medical package product using a result of the server of the consumer health information customized service providing system analyzing the automatically translated text, and personal health information input when the consumer joins the service platform It includes the step of.

According to an embodiment of the present invention, in the method for providing a customized service for consumer health information, when the result value of the evaluation of the suitability of the selected medical package product is less than a preset reference value, the server of the consumer health information customized service providing system is selected It may further include providing another medical package product having a higher medical effect than the medical package product as a customized medical service to the consumer.

Providing the consumer as a customized medical service includes listing medical package products matching the personal health information input at the time of membership registration, creating and storing a customized medical service list, and the suitability of the selected medical package product. If a case occurs that the result value of the evaluation of is less than a preset reference value, providing a medical package product having the highest similarity to the selected medical package product from the customized medical service list as a customized medical service to the consumer. I can.

The providing of the customized medical service to the consumer includes providing the customized medical service only to the consumer who has agreed to use the personal health information through a private module that checks the personal health information input at the time of membership registration. can do.

Details of other embodiments are included in the detailed description and the accompanying drawings.

According to an embodiment of the present invention, a customized medical package service may be provided based on personal health information of a consumer who desires the medical package service.

According to an embodiment of the present invention, by providing a customized medical package service to a consumer, satisfaction of a consumer may be increased, and a product transaction may be activated by inducing a purchase of a product.

1 is a diagram illustrating a network configuration of a system for providing customized service for consumer health information according to an embodiment of the present invention.
FIG. 2 is a block diagram illustrating a detailed configuration of the server of FIG. 1.
3 to 5 are flowcharts illustrating a method of providing a customized service for consumer health information according to an embodiment of the present invention.

Advantages and/or features of the present invention, and a method of achieving them will become apparent with reference to the embodiments described below in detail together with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but will be implemented in a variety of different forms, only the present embodiments are intended to complete the disclosure of the present invention, and common knowledge in the technical field to which the present invention pertains. It is provided to completely inform the scope of the invention to those who have, and the invention is only defined by the scope of the claims. The same reference numerals refer to the same elements throughout the specification.

In addition, a preferred embodiment of the present invention to be implemented below is already provided in each system function configuration in order to efficiently describe the technical components constituting the present invention, or system functions commonly provided in the technical field to which the present invention belongs. The configuration will be omitted as much as possible, and a functional configuration that should be additionally provided for the present invention will be mainly described. If a person of ordinary skill in the art to which the present invention pertains will be able to easily understand the functions of the components previously used among the functional configurations that are not shown below and are omitted, the configurations omitted as described above. The relationship between the elements and the constituent elements added for the present invention will also be clearly understood.

In addition, in the following description, "transmission", "communication", "transmission", "receive" of signals or information and other terms with similar meanings refer to direct transmission of signals or information from one component to another. Not only that, but it includes things that are transmitted through other components. In particular, "transmitting" or "transmitting" a signal or information to a component indicates the final destination of the signal or information and does not mean a direct destination. The same is true for "reception" of signals or information.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a diagram illustrating a network configuration of a system for providing customized service for consumer health information according to an embodiment of the present invention.

Referring to FIG. 1, a system for providing customized service for consumer health information according to an embodiment of the present invention 100 includes a consumer terminal 110, a server 120, a provider terminal 130, and a service platform 140. It can be configured to include.

The consumer terminal 110 refers to a terminal used by a consumer (customer) who wants to purchase medical services as a basic option, and a terminal used by a consumer who wants to purchase medical package services including tourism products or insurance as an additional option. It may include. In other words, the consumer terminal 110 refers to a terminal used by a consumer (customer) who wants to purchase a medical product or a medical package product.

The provider terminal 130 refers to a terminal used by a medical institution (hospital) that provides medical services as a basic option, and a terminal used by a travel agency providing tourism products as an additional option or a terminal used by an insurance company providing insurance products It may include. That is, the provider terminal 130 may provide only a medical service product, or may provide a medical package service product including a product such as tourism or insurance service in addition to the medical product.

Here, the consumer terminal 110 and the provider terminal 130 are smart phones and tablet PCs (Android and iOS) and personal computers (Windows and Mac), which are terminals installed with a program for performing a service providing an interactive medical service platform. It is possible to add a device in which a program is installed to provide a service that provides a sharing economy platform based on wired/wireless communication based on industrial development.

The server 120 may provide a medical service or a medical package service bi-directionally between the consumer terminal 110 and the provider terminal 130 in connection with the service platform 140 through a network. The server 120 may be provided in the form of a cloud.

Here, each component of FIG. 1 may be connected through a network. A network refers to a connection structure in which information exchange is possible between each node such as terminals 110 and 130 and/or server 120, and an example of such a network includes wired Internet, 3G, LTE (Long Term Evolution), and This includes, but is not limited to, a wireless network such as 5G.

The server 120 may upload and post a medical service provided by the provider terminal 130 or a medical package service including tourism or insurance to the service platform 140. At this time, after the user accesses the service platform 140 through the consumer terminal 110, any one (medical service) or a combination of one or more of the service menus uploaded to the service platform 140 (medical package service) You can choose.

In addition, the provider terminal 130 is a consumer-tailored medical service or medical package service (hereinafter referred to as "customer-tailored service") reflecting the purchase intention that the consumer wishes to purchase first, separately from the products posted on the service platform 140. ) Information may be uploaded to the service platform 140 and posted. This customized service for consumers can also be performed directly by platform operators in consideration of market trends and supplier conditions.

In this case, the consumer may access the service platform 140 through the consumer terminal 110 and then select a menu related to the uploaded service or the consumer customized service.

The consumer terminal 110 may or may not additionally select the remaining tourism or insurance services after the consumer basically selects the medical service information posted on the service platform 140. In addition, the consumer terminal 110 may select a package service such as medical/tourism/insurance posted on the service platform 140.

Then, the server 120 may transmit service menu information (medical service alone or medical package service menu information) selected by the consumer or the customized service menu information to the provider terminal 130. Here, the service menu information may include only medical service information or medical package service information including medical and tourism/insurance.

The service platform 140 may be configured such that an application (selection) of a consumer is confirmed through payment. Here, the consumer's request can be made by dividing into two types of payments. One is a preliminary application, which enables interaction with the supplier (service provider) and the appointment date (selection date) by paying a kind of subscription fee (e.g. 100,000 won equivalent). The other is to perform additional measures such as final date and time confirmation through additional balance payment. To promote this, it is possible to hire a local correspondent who connects the consumer and the service platform 140 (or platform manager) offline.

FIG. 2 is a block diagram illustrating a detailed configuration of the server 120 of FIG. 1.

2, the server 120 includes a service uploading unit 210, a medical questionnaire providing unit 220, a questionnaire answer translation unit 230, a customized service providing unit 240, and a control unit 250 It can be configured.

The service uploading unit 210 may receive information on medical services, particularly medical product information related to overseas medical services, as a basic option from the provider terminal 130 and upload them to the backdoor of the service platform 140. Here, "overseas medical service" means a case where the medical package service that the consumer wants to purchase is provided by an overseas provider based on the consumer, and when the consumer needs to move to the provider's country to receive the medical package service. it means. However, the interactive medical service platform providing system 100 according to an embodiment of the present invention may be applied not only to overseas medical services, but also to cases where a consumer and a provider supply or purchase domestic medical services in the same country.

In addition, the service uploading unit 210 may receive information on a tourism product or insurance from the provider terminal 130 as an additional option and upload it to the backdoor of the service platform 140.

To this end, the service uploading unit 210 may provide an API (Application Programmable Interface) for a provider to receive information from the provider terminal 130. The service uploading unit 210 may support improved usability to a provider through the provider API.

The service uploading unit 210 may perform a validity verification process only for information (overseas medical services or medical package services that additionally include tourism, insurance, etc.) entered through the provider API. . The process of validating the inputted information may be performed online or offline by the administrator of the service platform 140.

The service upload unit 210 uploads the input information to the backdoor of the service platform 140 in the previous step prior to uploading the information directly to the platform for the first time only, and performs the verification process normally after passing through the validation process. You can go through the process of being completed.

When the consumer selects a medical package product desired by the consumer from among the medical package products uploaded to the service platform 140, the medical interview providing unit 220 loads medical interview information related to the selected medical package product, and the It can be provided to the consumer terminal 110.

To this end, the medical questionnaire providing unit 220 uses the desired medical package service information input from the consumer terminal 110, that is, information on the medical package service desired by the consumer, to the service platform 140. Among the uploaded medical package products, a medical package product matching the desired medical package service information may be selected, and medical interview information related to the selected medical package product may be provided to the consumer terminal 110.

Here, the medical questionnaire information means information including data of a questionnaire regarding a medical package product selected by the consumer. It is preferable that the medical questionnaire information is matched with a corresponding medical package product and stored in a memory in the server 120 in advance.

The medical questionnaire providing unit 220 may check the nationality of the consumer and provide the medical questionnaire information in a corresponding national language in consideration of the identified nationality. In this case, the medical questionnaire providing unit 220 may check the nationality of the consumer based on personal information input by the consumer when registering as a member of the service platform 140.

Alternatively, the medical questionnaire providing unit 220 may check a language used by the consumer and provide the medical questionnaire information in a corresponding language in consideration of the language identified as being used by the consumer. Even in this case, the medical questionnaire providing unit 220 may check the language used by the consumer based on personal information input by the consumer when registering as a member of the service platform 140.

Alternatively, the medical questionnaire providing unit 220 may use English, which is the world's official language, if the consumer cannot confirm the nationality or language used of the consumer based on the personal information entered when registering as a member of the service platform 140. The medical questionnaire information may be provided to the consumer terminal 110.

When the answer is written by the consumer terminal 110 in response to the medical questionnaire information, the questionnaire answer translation unit 230 is a text of the written answer in the language of the country in which the medical institution providing the selected medical package product is located. Can be automatically translated.

Alternatively, the questionnaire answer translation unit 230 may automatically translate the text of the written answer into English, which is a world official language. In this case, the questionnaire answer translation unit 230 may use a translation tool produced by itself, but is not limited thereto and may perform the automatic translation in conjunction with an external translation tool such as Google Translator.

The customized service providing unit 240 may analyze the automatically translated text and evaluate the suitability of the medical package product selected by the consumer by using the consumer's personal health information along with the analyzed result. Here, the personal health information is information input when the consumer joins the service platform 140 as a member, and may include, for example, general health information as well as information such as the consumer's intention to donate organs, drugs to be taken, and the consumer's chronic illness. have.

Specifically, the customized service providing unit 240 matches the analysis result of the automatically translated text with the content of the personal health information of the consumer, calculates a matching rate indicating a matching rate, and calculates the calculated matching rate. Based on this, it is possible to evaluate the suitability of the medical package product selected by the consumer. For example, when the calculated value of the matching rate is 70% or more, the customized service providing unit 240 may evaluate that the medical package product selected by the consumer is suitable.

The customized service providing unit 240 may calculate a result value of an evaluation of the suitability of the medical package product selected by the consumer, and compare the calculated result value with a preset reference value. When the calculated result value is greater than or equal to the preset reference value, the customized service providing unit 240 determines that the medical package product selected by the consumer is suitable and provides it as a customized medical service to the consumer terminal 110 can do. Here, the preset reference value may be the same as the calculated value of the matching rate or may be implemented as a value based on the calculated value of the matching rate.

On the other hand, as a result of the comparison, when the result of the evaluation of the suitability of the medical package product selected by the consumer is less than the preset reference value, the customized service providing unit 240 indicates that the medical package product selected by the consumer is not suitable. It is determined, and accordingly, another medical package product having a higher medical effect than the medical package product selected by the consumer may be provided to the consumer terminal 110 as a customized medical service.

Specifically, the customized service providing unit 240 may create and store a customized medical service list by listing medical package products matching the personal health information input when the consumer joins the service platform 140 as a member. . In this case, when a result of the evaluation of the suitability of the medical package product selected by the consumer is smaller than the preset reference value, the customized service providing unit 240 is configured to provide a medical package selected by the consumer from the customized medical service list. A medical package product having the highest similarity to a product may be extracted and provided to the consumer terminal 110 as a customized medical service.

To this end, the customized service providing unit 240 may include a private module 245 that checks personal health information input when the consumer joins the service platform 140 as a member. The customized service providing unit 240 may provide the customized medical service only to a consumer who has agreed to use the personal health information through the private module 245.

The control unit 250 operates the server 120, that is, the service upload unit 210, the medical questionnaire providing unit 220, the questionnaire answer translation unit 230, the customized service providing unit 240, etc. Overall control.

On the other hand, according to another embodiment of the present invention, it is possible to conduct an online interview or video interview/image first visit and provide a customized service accordingly. The first image examination may be provided by a medical institution or a platform operator wishing to provide the service. In this case, the platform may include a video interview module.

Meanwhile, although not shown in the drawing, the server 120 may further include a service selection unit, an approval processing unit, and a service correction unit.

The service selection unit, when the consumer terminal 110 accesses the service platform 140 and selects a service that the consumer wants to purchase from among the information inputted by the provider terminal 130, menu information of the selected service (medical service Information or medical package service information) or the customer-customized service information may be transmitted in real time to the provider terminal 130 of the service provider through the service platform 140.

When the approval of the purchase and payment of the service information selected by the customer is normally completed, the approval processing unit may transmit the approval result of the customer selection service information to the consumer terminal 110. That is, the approval processing unit may process whether or not the consumer selection service information is available for purchase, and if the purchase is possible, the approval for a request for payment information, etc., and when the approval is normally completed, the approval result is transmitted to the consumer terminal 110. It can be transmitted to the consumer to confirm that the purchase and payment of the consumer selection service information has been normally performed.

To this end, the approval processing unit communicates to the service provider through the provider terminal 130 only when product information (service desired by the consumer) requested by the consumer terminal 110 is input to the service platform 140. An approval request for the consumer selection service information may be transmitted, and an approval result for the consumer selection service information may be received from the service provider in response to the approval request.

Here, when the approval result for the consumer selection service information is normally approved, the approval processing unit may transmit the approval result to the corresponding consumer through the consumer terminal 110. However, when the approval result for the consumer selection service information is rejection of approval, the approval processing unit transmits the approval result to the corresponding consumer through the consumer terminal 110 and at the same time requests a change to the consumer selection service information May be transmitted to a service correction unit to be described later. In this case, instead of changing the consumer selection service information, the consumer may receive an approval result from another service provider that responds that the supply or sale of the consumer selection service information is possible.

The service modifying unit may request approval from a supplier or the service supplier to verify the validity of a service product (service menu information) uploaded to the backdoor of the service platform 140 by the service upload unit 210. Accordingly, the provider or the service provider verifies whether there is a problem such as an error in the uploaded service product, and if the verification result is valid, an approval message is sent to the service provider's provider terminal ( 130), whereas if the verification result is not valid, a change request message for a corresponding service product together with an approval rejection message may be transmitted to the provider terminal 130 of the service provider through the service platform 140. .

On the other hand, if the approval for the consumer selection service information by the approval processing unit is not normally completed (approval rejection), the service modification unit may change the consumer selection service information to generate service change information (other consumer selection service information). I can.

In other words, when the approval processing unit checks whether or not the service product information is available for purchase from the customer selection service menu information, and the service for the service product is not possible, the service correction unit is the service included in the customer selection service information. Among the products, the products that have been rejected for approval may be changed to other similar products. Here, the similar other product may include a service product most frequently used by other users who have selected the consumer selection service information.

Accordingly, the approval processing unit may transmit the generated service change information (the consumer selection service menu information) together with the approval result to the consumer terminal 110, through which the service change information (the consumer Optional service menu information) can be presented.

The server 120 may provide a convenience function, a medical information protection function, and a post-management function in their home country after returning to Korea through a two-sided model medical package service platform. . To this end, although not shown in the drawing, the server 120 may further include a medical information translation unit, a medical information protection unit, a convenience function unit, and a post management function unit.

When the foreign medical service is provided, the medical information translation unit may grasp the language of the consumer's nationality by using the member subscription information of the consumer. The medical information translation unit may translate information on the medical product uploaded to the service platform 140 based on the identified nationality language.

The medical information translation unit may provide the service platform 140 including information on the translated medical product to the consumer terminal 110. Here, the member subscription information may include information on personal information input by the consumer to join the service platform 140 as a member.

The medical information protection unit may check whether the provider agrees to provide information on the medical product to the consumer. To this end, the medical information protection unit transmits a consent check option to the consumer terminal 110 to check whether the consumer agrees to provide information on the medical product when registering as a member of the service platform 140. I can. Here, the consent check option may be provided to the consumer terminal 110 in the form of a banner screen.

The medical information protection unit encrypts the information on the medical product only when consenting to the provision of the information on the medical product as a result of the check, and generates the encrypted information in the form of a document, and the consumer terminal 110 ) Can be provided.

When the consumer terminal 110 completes the purchase of the medical product desired by the consumer from the service platform 140, the convenience function unit provides the consumer terminal 110 with a convenience function necessary for the use and management of the medical product. Can provide. For example, the convenience function unit provides the consumer terminal 110 with a convenience function including at least one of a schedule for a medical product purchased by the consumer, a location of a medical institution, a method of visiting a medical institution, and follow-up management information after a medical procedure. can do.

The post-management function unit may provide a post-management function to provide information on the medical product to the consumer on a one-time basis only when the consumer has consented to the provision of the information on the medical product.

That is, the post management function unit, when the consumer agrees to provide information on the medical product when joining the service platform 140 as a member, provides the information on the medical product through the post management function at a time to the consumer. It can be provided to the terminal 110.

The server 120 may recommend a consumer-tailored medical package product suitable for a consumer without going through a process of a consumer directly searching for a medical package service desired by the consumer. To this end, although not shown in the drawing, the server 120 may further include an input interface unit, a simulation execution unit, a medical product recommendation unit, and a first big data construction unit.

The input interface unit may interwork with the service platform 140 to receive information on a medical package service that a consumer desires to receive, that is, information about a medical package service desired, from the consumer terminal 110.

To this end, the input interface unit may provide an API for a consumer so that the consumer terminal 110 can access the service platform 140 and input the desired medical package service information.

Here, the desired medical package service information may include at least one of a schedule, an amount, a location, and concurrent treatment application number of the medical package service. The desired medical package service information may include member subscription information input by the consumer terminal 110 when the consumer joins the service platform 140 as a member.

On the other hand, a consumer-tailored medical package product may be recommended by a medical product recommendation unit to be described later. In this case, a case may occur that the consumer is not satisfied with the recommended consumer-tailored medical package product. In this case, the input interface unit may receive the desired medical package service information from the consumer terminal 110 again.

To this end, although not shown in the drawing, the server 120 may be configured to further include a feedback processing unit. The feedback processing unit checks the satisfaction level of the consumer with respect to the consumer-tailored medical package product recommended according to the result of the simulation, and when the consumer's satisfaction check result is not satisfied, desired medical package service information input by the consumer It can be configured so that it can be re-entered by modifying it.

The simulation execution unit may perform a simulation on the medical package product uploaded to the service platform 140 by using the desired medical package service information.

Here, the simulation searches for a medical package product that satisfies at least one condition among the medical package products uploaded to the service platform 140 from among the schedule, amount, location, and number of concurrent treatment application for the medical package service, and the It may include an operation of determining in advance whether approval related to the purchase of the discovered medical package product is possible.

In other words, among the medical package products uploaded to the service platform 140, the simulation execution unit searches for a product that satisfies the conditions for the schedule, amount, location, and number of concurrent treatment application for the medical package service desired by the consumer. You can run a simulation to know in advance whether a purchase is possible.

The medical product recommendation unit may recommend a customized medical package product to the consumer terminal 110 based on the result of the simulation.

Specifically, the medical product recommendation unit extracts a medical package product matching the desired medical package service information from among the medical package products uploaded to the service platform 140, based on the result of the simulation, and the extracted medical package A product may be recommended to the consumer terminal 110 as the consumer-customized medical package product.

In this case, the medical product recommendation unit may assign a ranking to each of the consumer-tailored medical package products based on the number of satisfying the condition, reviews of use, and the like. Accordingly, the product recommendation unit provides the consumer-customized medical package product to the consumer terminal 110 as a recommended product according to the ranking ranking, or only the consumer-customized medical package products of the highest N (natural number) in the ranking ranking are the consumer terminal 110. It can be provided as a recommended product.

Here, the consumer-customized medical package product is a medical package product that satisfies the condition of the medical package service desired by the consumer, or a personal information entered when the consumer joins the service platform among medical package products that satisfy the condition. It may be a medical package product that satisfies conditions such as information and interest information.

The first big data building unit collects and accumulates data on the medical package product selected by the consumer from among the consumer-customized medical package product and the consumer-customized medical package product, analyzes the collected data, and analyzes the collected data based on the analysis result. Big data for updating the customized medical package products can be built.

The server 120 may provide a technology for recommending insurance products to prepare for disputes related to medical services. To this end, although not shown in the drawing, the server 120 may further include an insurance subscription benefit unit, a second big data construction unit, an insurance product recommendation unit, and a post service providing unit.

When payment for a medical package product desired by the consumer among medical package products uploaded to the service platform 140 is completed, the insurance subscription benefit unit may provide a medical insurance subscription benefit to the consumer. Here, the medical insurance refers to a medical-related insurance product sold by an insurance-related company or the like, not a health insurance provided by the state.

In this case, the insurance subscription benefit unit may provide a subscription benefit of a basic insurance product to the consumer. However, when paying for the medical package product, the insurance subscription benefit unit checks the service level assigned to the consumer in relation to the service platform 140, and provides a relative benefit to a consumer of a certain level or higher than the basic insurance product. It can provide the benefits of purchasing premium insurance products with many or wide coverage.

To this end, the insurance subscription benefit unit checks whether or not to agree to provide the premium insurance product subscription benefit to the consumer when registering as a member of the service platform 140, and is limited to the consumer who agrees as a result of the check. It is possible to provide a subscription benefit for the premium insurance product.

The second big data construction unit collects subscription information of medical insurance related to the consumer from the insurance company server interlocking with the service platform 140, or a medical dispute in the past that has occurred in relation to other consumers who have selected a medical package similar to the consumer. You can collect history information.

The second big data construction unit may build big data to prepare for a medical dispute that may occur to the consumer based on the collected history information or the subscription information.

The insurance product recommendation unit may analyze the big data constructed including the subscription information of the medical insurance or the history information of the medical dispute, and recommend a customized insurance product based on the analysis result.

The insurance product recommendation unit may check the satisfaction level of the consumer with respect to the recommended consumer-tailored insurance product, and feed back the satisfaction check result of the consumer to the second big data construction unit, and use it as data for updating the big data. .

On the other hand, the insurance product recommendation unit acquires information on the reason for dissatisfaction with the consumer through the consumer terminal 110 when the consumer's satisfaction check result is not satisfied, and based on the acquired information, the consumer customized insurance The product can be reconfigured and recommended again to the consumer.

The post-service provider may provide an assistance service that guides the payment of medical package products to take financial or legal measures for post-mortem problems including side effects that occur after receiving medical services.

To this end, the post service providing unit may generate a terms and conditions for financial/legal measures for the post problems, and transmit the generated terms and conditions to a corresponding consumer through the consumer terminal 110. For reference, the assistance service may be provided only when the consumer agrees to the terms and conditions.

The server 120 may provide a technology for recommending customized products to consumers by analyzing reviews (comments) left by platform users on medical/tourism products. To this end, although not shown in the drawing, the server 120 may further include a review collection unit, a product review analysis unit, and a customized product recommendation unit.

The review collection unit may collect reviews (reviews) information of the consumer in relation to the medical service selected by the consumer among medical/tourism products uploaded to the service platform 140 through the API.

Here, the review information may include a comment related to a medical service selected by the consumer in the service platform. In addition, the review information is based on whether or not to check keywords or likes derived from the analysis of articles related to medical services selected by the consumer among the corresponding SNS posts only for members who consent to the disclosure of information on the SNS account when the consumer joins as a member. It may further include information about.

The product review analysis unit may analyze the collected review information based on the keyword of interest selected by the consumer in order to increase the matching rate of the customized product.

However, there may be a case in which multiple keywords of interest are selected by the consumer. In this case, the product review analysis unit assigns a weight to each keyword of interest by using the user's membership subscription information or the result of analyzing big data of another member having information similar to the member subscription information, and assigns it to each keyword of interest. The late information may be analyzed based on the weighted weight.

The customized product recommendation unit may recommend a customized product matching the keyword of interest to the consumer based on the analysis result of the review information.

The server 120 may provide a technology for providing a customized product to the platform based on the member registration information entered when a consumer registers as a member. To this end, although not shown in the drawing, the server 120 may further include a member information analysis unit, a customized product recommendation unit, and a usage fee charging unit.

The member information analysis unit converts information (member subscription information) to be entered by the consumer when registering as a member to the service platform 140 through which medical/tourism products are uploaded through the API, and converts big data based on the member subscription information. Analysis can be carried out.

The customized product recommendation unit may recommend a customized medical/tourism product to the consumer based on the result of the big data analysis.

The usage fee charging unit may transmit the result of the big data analysis to the provider for the development of medical/tourism products in consideration of consumer needs, and charge a corresponding usage fee in return for this. Through this, it is possible to provide a paid service according to the delivery of the member registration information to a medical institution (provider) that intends to use the member registration information. box).

The server 120 may provide a technology for recommending customized tourism services to consumers who have applied for medical services (procedures) through the platform. To this end, although not shown in the drawing, the server 120 may further include a third big data construction unit and a tourism product recommendation unit.

The third big data construction unit may establish a big data database (DB) by matching tourism products that help the consumer's physical/mental recovery for each medical service (procedure).

When a specific medical service is selected by the consumer among medical/tourism products uploaded to the service platform 140 through the API, the tourism product recommendation unit refers to the big data DB and matches the selected medical service. Can recommend.

The server 120 may have a function of simulating and providing the results of the plastic surgery to a consumer who has purchased a plastic surgery through a platform. To this end, although not shown in the drawing, the server 120 may further include a molding simulation unit, a big data analysis unit, and a simulation billing unit.

When a cosmetic service (procedure) is selected by the consumer from among medical/tourist products uploaded to the service platform 140 through the API, the cosmetic simulation unit transmits desired cosmetic information regarding the cosmetic procedure desired by the customer to the corresponding part. It can be provided as individual numerical information or as a photographed image (image photographed using a web cam, etc.) of a corresponding part of a specific person.

At this time, in the case of forming multiple parts, the molding simulation unit can provide simulation results that model specific parts of a plurality of specific persons at the same time or provide sequential molding simulation results, thereby helping the consumer to make a plan for the plastic surgery. I can.

The molding simulation unit may provide a simulation result based on the desired molding information using 3D or VR technology. Accordingly, the molding simulation unit may allow the user (consumer) to see the results of the simulation from various viewpoints according to the desired viewpoint.

With the consent of the supplier and the consumer, the big data analysis unit may convert all medical information including body parts of a plurality of specific persons into a database and use it for big data analysis.

The simulation billing unit charges and pays the cost for the simulation, but when the consumer purchases the medical procedure after the simulation, the simulation is not charged and paid for the simulation, and only when the medical procedure is not purchased. You can charge and pay for the simulation.

The server 120 may provide a technology for inducing a continuous regular client of the platform by paying mileage (reward/coupon) to a consumer who left a comment using a medical package product through the platform. To this end, although not shown in the drawing, the server 120 may further include a review collection unit and a mileage payment unit.

The review collection unit may collect review information (comments/likes) related to medical/tourism products uploaded to the service platform 140 through the API.

The mileage payment unit may analyze the review information to search for a consumer who has created the review information, and provide a mileage (reward/coupon) to the found consumer. The mileage may be differentially paid in the form of rewards according to excellent reviews (comments).

In this case, the mileage payment unit provides mileage to the consumer and the supplier of the product only if the consumer agrees to disclose medical information (procedure and pre/post information) including video related to medical procedures of the product purchased by the consumer. Can be paid.

Accordingly, it is possible to provide reliability of medical service by providing a large number of mileage to a supplier as well as a consumer and providing it to new potential customers. In this case, it is desirable to provide medical information so that personal privacy is not infringed on the actual recorded image.

In addition, the mileage payment unit, when paying the mileage, issues a cryptocurrency using a blockchain technology that utilizes medical information and pays the mileage in the cryptocurrency, so that the platform value is expected to increase in the future mileage value. Can improve.

The apparatus described above may be implemented as a hardware component, a software component, and/or a combination of a hardware component and a software component. For example, the devices and components described in the embodiments include, for example, a processor, a controller, an arithmetic logic unit (ALU), a digital signal processor, a microcomputer, a field programmable array (FPA), It may be implemented using one or more general purpose or special purpose computers, such as a programmable logic unit (PLU), a microprocessor, or any other device capable of executing and responding to instructions. The processing device may execute an operating system (OS) and one or more software applications executed on the operating system. Further, the processing device may access, store, manipulate, process, and generate data in response to the execution of software. For the convenience of understanding, although it is sometimes described that one processing device is used, one of ordinary skill in the art, the processing device is a plurality of processing elements and/or a plurality of types of processing elements. It can be seen that it may include. For example, the processing device may include a plurality of processors or one processor and one controller. In addition, other processing configurations are possible, such as a parallel processor.

The software may include a computer program, code, instructions, or a combination of one or more of these, configuring the processing unit to behave as desired or processed independently or collectively. You can command the device. Software and/or data may be interpreted by a processing device or, to provide instructions or data to a processing device, of any type of machine, component, physical device, virtual equipment, computer storage medium or device. , Or may be permanently or temporarily embodyed in a transmitted signal wave. The software may be distributed over networked computer systems and stored or executed in a distributed manner. Software and data may be stored on one or more computer-readable recording media.

3 to 5 are flowcharts illustrating a method of providing a customized service for consumer health information according to an embodiment of the present invention.

The method for providing customized service for consumer health information described herein is only one embodiment of the present invention, and various steps may be added as follows as needed, and the following steps may also be implemented by changing the order. , The present invention is not limited to each step and its sequence described below.

1 and 3, in step 310, the server 120 may upload information on a medical package product to the service platform 140. This will be described in detail with reference to FIG. 4 as follows.

In step 410, the server 120 may receive information on a medical package product from the provider terminal 130. Thereafter, in step 420, the server 120 may perform a validation process on the inputted information. At this time, when the validation process is normally completed (in the direction of “Yes” of 430), the server 120 may upload the input information to the backdoor of the service platform 140 in step 440. On the other hand, if the verification process is not normally completed (in the "No" direction of 430), it may return to step 410.

Next, referring again to FIGS. 1 and 3, in step 320, the server 120 may select a medical package product desired by a consumer from among the medical package products uploaded to the service platform 140.

Next, in step 330, the server 120 may provide medical interview information related to the selected medical package product to the consumer terminal 110.

Next, in step 340, the consumer terminal 110 may write a response according to the consumer's input operation in response to the medical questionnaire information.

Next, in step 350, the server 120 may automatically translate the text of the written answer into the language of the country in which the medical institution is located or the world's official language, English.

Next, in step 360, the server 120 may analyze the automatically translated text. That is, the server 120 may analyze the automatically translated text and extract and recognize the customer's questionnaire answer as a result.

Next, in step 370, the server 120 uses the analysis result and personal health information (health information input when the consumer subscribes to the service platform 140) to determine the suitability of the selected medical package product. Can be evaluated.

At this time, if the evaluation result value of the suitability is smaller than a preset reference value (in the direction of “Yes” of 380), in step 390, the server 120 has a higher medical effect than the medical package product selected by the consumer. A medical package product can be provided to the consumer as a customized medical service.

On the other hand, if the evaluation result value of the suitability is greater than or equal to a preset reference value (in the "No" direction of 380), in step 395, the server 120 provides the medical package product selected by the consumer to the consumer. Can be provided as.

Hereinafter, the step 390 of providing the customized medical service will be described in detail with reference to FIG. 5.

First, in step 510, the server 120 may check whether the consumer has agreed to use the personal health information input when registering as a member of the service platform 140.

If the result of the check is agreed (in the direction of “Yes” of 520), in step 530, the server 120 may create and store a customized medical service list by listing medical package products matching the personal health information. . However, if the check result disagrees (the direction “No” of 520), the present embodiment may be terminated.

Thereafter, in step 540, the server 120 may compare the similarity between the medical package product in the customized medical service list and the medical package product selected by the consumer.

Thereafter, in step 550, the server 120 may provide a medical package product having the highest similarity to a medical package product selected by the consumer from the customized medical service list as a customized medical service to the consumer.

The method according to the embodiment may be implemented in the form of program instructions that can be executed through various computer means and recorded in a computer-readable medium. The computer-readable medium may include program instructions, data files, data structures, and the like alone or in combination. The program instructions recorded on the medium may be specially designed and configured for the embodiment, or may be known and usable to those skilled in computer software. Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks and magnetic tapes, optical media such as CDROMs and DVDs, and magnetic-optical media such as floptical disks. A hardware device specially configured to store and execute program instructions such as magneto-optical media and ROM, RAM, flash memory, and the like. Examples of program instructions include not only machine language codes such as those produced by a compiler, but also high-level language codes that can be executed by a computer using an interpreter or the like. The hardware device described above may be configured to operate as one or more software modules to perform the operation of the embodiment, and vice versa.

Although the embodiments have been described by the limited embodiments and drawings as described above, various modifications and variations can be made from the above description to those of ordinary skill in the art. For example, the described techniques are performed in a different order from the described method, and/or components such as systems, structures, devices, circuits, etc. described are combined or combined in a form different from the described method, or other components Alternatively, even if substituted or substituted by an equivalent, an appropriate result can be achieved.

Therefore, other implementations, other embodiments, and equivalents to the claims also fall within the scope of the following claims.

100: Consumer health information customized service provision system
110: consumer terminal
120: server
130: supplier terminal
140: service platform
210: service upload unit
220: medical questionnaire provider
230: Questionnaire answer translation department
240: customized service provider
245: private module
250: control unit

Claims (10)

A medical interview providing unit that provides medical interview information related to a medical package product selected by a consumer from among the medical package products uploaded to the service platform to a consumer terminal;
A questionnaire answer translation unit that automatically translates the text of the written answer into English or a language of a country in which a medical institution providing the selected medical package product is located when an answer is created by the consumer terminal in response to the medical questionnaire information; And
A customized service providing unit that evaluates the suitability of the selected medical package product using the result of analyzing the automatically translated text and personal health information input when the consumer joins the service platform as a member
Consumer health information customized service providing system comprising a.
The method of claim 1,
The customized service provider
When a result of the evaluation of the suitability of the selected medical package product is greater than a preset reference value, providing the selected medical package product as a customized medical service to the consumer,
When a result of the evaluation of the suitability of the selected medical package product is smaller than a preset reference value, another medical package product having a higher medical effect than the selected medical package product is provided to the consumer as a customized medical service. A system for providing customized service for consumer health information.
The method of claim 1,
The customized service provider
In a state in which a list of medical package products matching the personal health information entered at the time of membership registration and a customized medical service list is created and stored, the result of the evaluation of the suitability of the selected medical package product is less than a preset reference value. When a small case occurs, a medical package product having the highest similarity to the selected medical package product from the customized medical service list is provided to the consumer as a customized medical service.
The method of claim 1,
The medical questionnaire provider
The consumer health information customized service providing system, characterized in that the nationality of the consumer or the language used by the consumer is checked, and the medical questionnaire information is provided in a corresponding national language in consideration of the identified language or nationality.
The method of claim 1,
The medical questionnaire provider
Using the desired medical package service information input from the consumer terminal, selecting a medical package product matching the desired medical package service information from among medical package products uploaded to the service platform, and conducting medical interviews related to the selected medical package product Consumer health information customized service providing system, characterized in that providing information to the consumer terminal.
The method of claim 1,
The customized service provider
Provides a private module that checks the personal health information entered at the time of membership registration, and provides the customized medical service only to consumers who have agreed to use the personal health information through the private module. Service delivery system.
In the method of providing customized service for consumer health information using a customized service providing system for consumer health information,
Providing, by a server of the consumer health information customized service providing system, medical questionnaire information related to a medical package product selected by a consumer from among medical package products uploaded to a service platform to a consumer terminal;
When an answer is written by the consumer terminal in response to the medical questionnaire information, the server of the consumer health information customized service providing system responds to the written answer in the language or English of the country in which the medical institution providing the selected medical package product is located. Automatically translating the text; And
Evaluating the suitability of the selected medical package product using the result of analyzing the automatically translated text by the server of the consumer health information customized service providing system, and personal health information input when the consumer subscribes to the service platform. step
A method for providing customized service for consumer health information, comprising: a.
The method of claim 7,
When the result of the evaluation of the suitability of the selected medical package product is smaller than a preset reference value, the server of the consumer health information customized service providing system provides the other medical package product having a higher medical effect than the selected medical package product. Steps to provide customized medical services to consumers
A method for providing customized service for consumer health information, characterized in that it further comprises.
The method of claim 8,
The step of providing the consumer as a customized medical service is
In a state in which a list of medical package products matching the personal health information entered at the time of membership registration and a customized medical service list is created and stored, the result of the evaluation of the suitability of the selected medical package product is less than a preset reference value. When a small case occurs, providing a medical package product having the highest similarity to the selected medical package product from the customized medical service list as a customized medical service to the consumer
A method for providing customized service for consumer health information, comprising: a.
The method of claim 8,
The step of providing the consumer as a customized medical service is
Providing the customized medical service only to consumers who have agreed to use the personal health information through a private module that checks the personal health information entered at the time of membership registration.
A method for providing customized service for consumer health information, comprising: a.

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