KR20200143152A

KR20200143152A - The Language Training Customer Matching Online Platform and Estimate Providing Method

Info

Publication number: KR20200143152A
Application number: KR1020190071094A
Authority: KR
Inventors: 전찬현
Original assignee: 전찬현
Priority date: 2019-06-14
Filing date: 2019-06-14
Publication date: 2020-12-23

Abstract

According to one embodiment of the present invention, provided is an online platform, which comprises the steps of: (a) storing local company information such as overseas language academy or the like contracted by an agent in a server using the Internet, by the agent; (b) setting up to receive an estimate request of local company information such as the overseas language academy or the like registered by the agent or registered by another agent; (c) allowing a customer to access information on local companies or the like such as the registered overseas language academy or the like and sending out the estimate request; (d) sending the estimate request by matching with the set agent to the customer; (e) creating an estimate received by the agent; and (f) submitting the received estimate to the customer.

Description

The Language Training Customer Matching Online Platform and Estimate Providing Method}

본 발명은 고객이 시스템에 접근하여 요구하는 항목을 선택하면, 견적요청서를 요구사항에 맞는 에이전트를 매칭하여 전달하고, 에이전트는 요구사항에 대한 견적서를 발송하는 온라인 플랫폼 시스템에 관한 것이다.The present invention relates to an online platform system in which, when a customer accesses the system and selects an item to be requested, a request for quotation is matched and delivered to an agent that meets the requirements, and the agent sends a quotation for the request.

에이전트는 고객의 정확한 요청사항을 알수 없어 이미 작성된 견적서를 배포하고, 에이전트가 등록한 통상적인 상품은 잘못된 정보로 인해 고객에 손해와 피해를 보는 일이 빈번하게 일어나고 있다.The agent distributes a quote that has already been prepared because the customer's exact request is not known, and the normal product registered by the agent frequently suffers damage and damage to the customer due to incorrect information.

또한 해외 어학원 등의 현지 기업과 개별 계약되어 있는 에이전트는 고객이 원하는 어학원 등을 선택하기 보다 에이전트의 권유에 의해 상담 및 정보수집, 수속을 해야하는 불편함이 있다.In addition, agents who have individual contracts with local companies such as overseas language schools have the inconvenience of having to consult, collect information, and process at the agent's recommendation rather than selecting a language school that the customer wants.

본 발명은 위와 같은 문제를 해결하기 위해 제안된 것으로, 에이전트는 개별 계약한 해외 어학원 등의 현지 기업 정보를 등록하고, 고객은 해당 정보를 하나의 사이트에서 비교, 분석하고 자신이 원하는 형태의 어학원 등의 요구사항을 선택하여 견적요청서를 작성하고 에이전트는 견적요청서에 맞는 견적서를 전달하여 고객과 에이전트를 연결해주는 어학연수 고객매칭 온라인 플랫폼의 운영방법과 견적서를 제공하는 방법에 관한 것이다.The present invention is proposed to solve the above problems, the agent registers local company information such as an individual contracted overseas language academy, and the customer compares and analyzes the information on one site, and the desired form of language academy, etc. It is about how to operate the online language training platform that connects the customer and the agent by selecting the request for quotation and filling out the quotation request form, and the agent delivers the quotation that matches the quotation request form and how to provide a quotation.

위와 같은 목적을 달성하기 위하여 본 발명에 따른 온라인 플랫폼은 (a) 에이전트가 자신이 계약한 해외 어학원 등의 현지 기업 정보를 인터넷을 이용하여 서버에 저장하는 단계; (b) 에이전트가 직접 등록 했거나, 다른 에이전트가 등록한 해외 어학원 등의 현지 기업 정보의 견적요청서를 수령할 수 있는 설정을 하는 단계; (c) 고객이 등록된 해외 어학원 등의 현지 기업 정보에 접근하여 견적요청서를 발송 할 수 있는 단계; (d) 고객에게 접수된 견적요청서를 설정된 에이전트를 매칭하여 발송하는 단계; (e) 에이전트가 수신한 견적서를 작성하는 단계; (f) 고객에게 접수된 견적서를 제출하는 단계;를 포함한다.In order to achieve the above object, the online platform according to the present invention includes the steps of: (a) storing local company information such as an overseas language school contracted by the agent in a server using the Internet; (b) setting up to receive a request for quotation of local company information such as overseas language academy registered by an agent or registered by another agent; (c) the step of allowing the customer to access local company information such as registered overseas language academies and send a request for quotation; (d) matching and sending the set agent the quotation request received to the customer; (e) creating an estimate received by the agent; (f) submitting the received quotation to the customer; includes.

상술한 바와 같은 구성으로 이루어지는 본 발명에 따른 온라인 플랫폼에 등록한 에이전트는 다른 홍보수단에 의한 수익 이외에 하나의 새로운 수익구조가 형성되는 효과가 있다.The agent registered on the online platform according to the present invention having the configuration as described above has an effect of forming a new profit structure in addition to profits from other promotional means.

또한, 한개의 해외 어학원 등의 현지 기업과 계약된 다수의 에이전트에게 다양한 견적을 받을 수 있어 에이전트간의 경쟁으로 고객은 비용을 절감하고 맞춤 상담 서비스를 받을 수 있는 효과가 있다.In addition, it is possible to receive various quotations from a number of agents contracted with a local company such as one overseas language academy, so that customers can reduce costs and receive customized counseling services due to competition between agents.

특히, 온라인 플랫폼 내에서 고객 행동을 서버에 저장한 빅데이터(Big Data) 분석을 통해 고객의 성향에 일치하는 해외 어학원 등의 현지 기업에 대한 정보를 제공할 수 있고, 그 부분에 대한 견적요청서를 발송할 수 있도록 하여, 고객이 에이전트에 직접 방문하지 않아도 자신의 성향에 맞는 정확한 견적서를 제공받을 수 있도록 온라인에서 처리하여 시간적 제약을 벗어 날 수 있는 효과가 있다.In particular, it is possible to provide information on local companies such as overseas language academies that match the customer's preferences through analysis of big data that stores customer behavior on the server in the online platform, and a request for quotation for that part. By allowing it to be sent, it has the effect of getting out of time constraints by processing it online so that customers can receive accurate quotes tailored to their preferences without having to visit the agent directly.

또한, 에이전트는 본 발명에 따른 온라인 플랫폼에 등록함으로써 추가적인 홍보비용 없이 온라인 플랫폼내의 활동 만으로 브랜드 인지도를 상승시킬 수 있는 효과가 있다.In addition, by registering the agent on the online platform according to the present invention, there is an effect of increasing the brand awareness by only the activities in the online platform without additional promotional costs.

도 1는 본 발명의 일 실시예를 나타낸 동작 흐름도이고,
도 2는 본 발명의 일 실시예에 의한 빅데이터 분석을 통한 고객 맞춤 정보를 제공하는 방법을 나타낸 동작 흐름도이다.1 is an operation flowchart showing an embodiment of the present invention,
2 is an operation flowchart showing a method of providing customized information through big data analysis according to an embodiment of the present invention.

본 발명에 따른 플랫폼은 에이전트에게 견적요청서를 발송하기 위한 에이전트 모듈, 콘텐츠를 등록하고 열람하기 위한 콘텐츠 모듈, 견적서를 작성하기 위한 견적관리 모듈, 고객정보를 관리하는 회원 모듈, 회원의 행동 분석을 하는 고객 빅데이터 분석 모듈, 고객의 상품 계약을 위한 구매 모듈로 구성된다.The platform according to the present invention is an agent module for sending a quote request to an agent, a content module for registering and viewing content, a quote management module for creating a quote, a member module for managing customer information, and a member's behavior analysis. It consists of a customer big data analysis module and a purchase module for customer product contracts.

또한 본 발명에 따른 시스템은 정보를 저장하는 데이터 베이스 서버 시스템, 저장된 정보를 분석하는 데이터 분석용 웹서버 시스템, 에이전트와 고객이 디바이스를 통해 플랫폼에 접근 할 수 있는 웹서버 시스템으로 구성된다.In addition, the system according to the present invention is composed of a database server system that stores information, a data analysis web server system that analyzes stored information, and a web server system that allows agents and customers to access the platform through devices.

본 발명에 따른 방법은 제1단계 : 에이전트가 해외 어학원 등의 현지 기업정보를 등록하는 단계에서, 제2단계 : 에이전트가 견적요청서를 수령할 수 있는 설정을 하면, 제3단계 : 고객이 웹서버에 리스팅된 해외 어학원 등의 기업정보를 확인하여 견적요청서를 작성하여 발송하면, 제4단계 : 에이전트의 설정 정보에 매칭되는 견적요청서를 전달하고, 제5단계 : 에이전트는 수신한 견적요청서에 맞는 견적서를 작성하여 고객에게 발송하고, 제6단계 : 고객은 수령한 견적서를 최종견적서로 확정지어 계약을 하는 단계로 구성한다.In the method according to the present invention, the first step: in the step of registering local company information such as an overseas language academy, the second step: when the agent sets the setting to receive the quotation request, the third step: the customer If you check the company information of overseas language academies listed in and write a quotation request form and send it, the fourth step: delivers the quotation request that matches the agent's setting information, and the fifth step: the agent provides a quotation that matches the received quotation request. Is prepared and sent to the customer, and the sixth step: the customer confirms the received quotation as a final quotation and makes a contract.

P001 에이전트 모듈
P002 콘텐츠 모듈
P003 견적관리 모듈
P004 회원 모듈
P005 고객 빅테이터 분석 모듈
P006 상품구매 모듈P001 agent module
P002 content module
P003 Quotation Management Module
P004 member module
P005 Customer Big Data Analysis Module
P006 Product Purchase Module

Claims

(a) the agent stores local company information such as overseas language academy contracted by the agent in a server using the Internet;
(b) setting up to receive a request for quotation of local company information such as overseas language academy registered by an agent or registered by another agent;
(c) the step of allowing the customer to access local company information such as registered overseas language schools and send out a request for quotation;
(d) matching and sending the set agent the quotation request received to the customer;
(e) creating an estimate received by the agent;
(f) submitting the received quotation to the customer;
Including, language training customer matching online platform and method of providing a quote.

The method of claim 1,
Step (a)
(g) providing local company information such as overseas language academy registered by the agent to the customer;
Including,
A language training customer matching online platform and a method of providing quotations to provide customers with local company information such as overseas language schools through analysis of customer behavior big data.

The method of claim 1,
Step (b)
(h) selecting and receiving registered company information for individual setting for receiving the quotation request; And
(i) receiving a selection input of the country and city for receiving the quotation request;
Including, language training customer matching online platform and method of providing a quote

The method of claim 3,
Step (i)
Language training customer matching online platform and method of providing quotation, which is to deliver the customer's quotation request form to the agent according to the set contents

The method of claim 1,
Step (e)
Language training customer matching online platform and method of providing quotations that provide a quotation system that is automatically calculated by importing the quotation saved by the agent as a basic quotation or creating a new quotation

The method of claim 1,
Step (f)
Language training customer matching online platform and method of providing quotations that allow customers to request consultation by comparing the quotations submitted by agents

The method of claim 6,
(j) the customer selects the final quotation; And
(k) a step for the customer to book and pay the final quotation;
That further comprises, language training customer matching online platform and method of providing a quote

The method of claim 7,
(l) the agent processes and completes all the contracts contracted by the customer;
That further comprises, language training customer matching online platform and method of providing a quote