KR20170051591A - Telematics service quality inspection system - Google Patents

Telematics service quality inspection system Download PDF

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Publication number
KR20170051591A
KR20170051591A KR1020150151062A KR20150151062A KR20170051591A KR 20170051591 A KR20170051591 A KR 20170051591A KR 1020150151062 A KR1020150151062 A KR 1020150151062A KR 20150151062 A KR20150151062 A KR 20150151062A KR 20170051591 A KR20170051591 A KR 20170051591A
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South Korea
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vehicle
service
telematics
server
test
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KR1020150151062A
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Korean (ko)
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KR101736296B1 (en
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송희승
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현대오토에버 주식회사
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/50—Testing arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/04—Processing captured monitoring data, e.g. for logfile generation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Environmental & Geological Engineering (AREA)
  • Data Mining & Analysis (AREA)
  • Traffic Control Systems (AREA)

Abstract

The present invention relates to a telematics service quality inspection system comprising: at least one vehicle equipped with a telematics device for using a telematics service; a telematics server which is connected to the vehicle through a mobile communication network and provides at least one service of safe operation, smart control, vehicle management, audio control, navigation update and vehicle operation information of the vehicle; and a test server which is connected to the telematics server, generates a test message and provides the test message to the telematics server, collects a service result corresponding to the test message, and evaluates the quality of a service performed in the telematics server with respect to the service result in comparison with a predetermined service evaluation index. As a result, the telematics service quality inspection system is able to perform a quality evaluation on a communication environment for using a telematics service of a vehicle and to provide a system capable of automatically evaluating the quality of a service tested according to a registered quality standard.

Description

[0001] TELEMATICS SERVICE QUALITY INSPECTION SYSTEM [0002]

The present invention relates to a telematics service quality checking system, and more particularly, to a telematics service quality checking system for checking quality of a telematics service of a vehicle, software installed in a vehicle, and a telematics service environment.

Telematics is a compound word of telecommunication and informatics. It refers to a new concept of vehicle wireless Internet service that combines car and wireless communication.

As automobile technology develops, automobile manufacturers are equipped with various electronic control devices such as engine control device, transmission control device, suspension control device, and brake control device. In particular, these electronic control devices provide the vehicle self-diagnosis and vehicle operation information to the telematics service server through wireless Internet communication. In addition, navigation and the like are installed in the vehicle, and an audio device using Bluetooth or near field communication is installed. In order to update the information, update information (map, traffic information, firmware, etc.) is provided from the telematics service server .

In order to evaluate the quality of the telematics service server, the automobile manufacturers collect the information stored in the telematics service server and perform the service quality evaluation. However, there is no separate device for evaluating the service quality, and there is a problem that it is difficult to evaluate the service quality through only the information stored in the telematics service server.

A problem to be solved by the present invention is to provide a telematics service quality checking system for checking quality of a telematics service of a vehicle, software installed in a vehicle, a telematics service environment, and the like.

According to an aspect of the present invention, there is provided a communication system including at least one vehicle equipped with a telematics device for using a telematics service; A telematics server that is connected to the vehicle through a mobile communication network and provides at least one of security operation, smart control, vehicle management, audio control, navigation update, and vehicle operation information of the vehicle; And generating a test message by providing a test message to the telematics server, collecting a service result corresponding to the test message, and controlling a quality of service performed on the telematics server with respect to the service result, And a test server for evaluating the service evaluation index against the service evaluation index.

The telematics service quality checking system further comprises an evaluator terminal connected to the test server for receiving the test result or setting a service evaluation index for the test message or the service result to be transmitted to the telematics server to the test server .

The telematics service quality checking system may further include a database connected to the test server to store the test message and to match and collect test results collected corresponding to the test message for each vehicle.

Wherein the test server comprises: a protocol confirmation signal generator for generating a protocol confirmation signal to check a connection state between the telematics server and the vehicle; A test message generator for generating the test message; A quality evaluation index register for registering the service evaluation index; A log management unit for storing log information of the evaluator terminal; And a result generation unit for analyzing the service integration result through the service result and providing the service integration result upon request of the evaluator terminal.

The test server may further include a statistical analysis unit statistically extracting the service aggregation result and providing the statistical result to the evaluator terminal.

The test message may include at least one of a self-diagnostic command for self-diagnosis of the vehicle, a driving information request of the vehicle, a navigation update command, an audio firmware update command, a door lock command, have.

The telematics service quality checking system according to the embodiment of the present invention can evaluate the quality of the communication environment for using the telematics service of the vehicle and can automatically evaluate the quality of the tested service according to the registered quality standard Can be provided.

Further, the telematics service quality checking system according to the embodiment of the present invention is advantageous in that it can collect information and data about the state of a device or software installed in a vehicle and provide analysis results.

1 is a system diagram illustrating a telematics service quality checking system in accordance with an embodiment of the present invention.
2 is a block diagram showing an internal configuration of the test server shown in Fig. 1. Fig.

Hereinafter, the description of the present invention with reference to the drawings is not limited to a specific embodiment, and various transformations can be applied and various embodiments can be made. It is to be understood that the following description covers all changes, equivalents, and alternatives falling within the spirit and scope of the present invention.

In the following description, the terms first, second, and the like are used to describe various components and are not limited to their own meaning, and are used only for the purpose of distinguishing one component from another component.

Like reference numerals used throughout the specification denote like elements.

As used herein, the singular forms "a", "an" and "the" include plural referents unless the context clearly dictates otherwise. It is also to be understood that the terms " comprising, "" comprising, "or" having ", and the like are intended to designate the presence of stated features, integers, And should not be construed to preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, or combinations thereof.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of the present invention will be described in detail with reference to FIGS. 1 and 2.

1 is a system diagram illustrating a telematics service quality checking system according to an embodiment of the present invention.

Referring to FIG. 1, a telematics service quality check system according to an embodiment of the present invention includes a vehicle 20, a telematics service server 200, a test server 100, a database 300, and an evaluator terminal 10 can do.

Specifically, the vehicle 20 is provided with a navigation terminal, audio, OBD (On Board Diagnostics), an ECU (Electronic Control Unit), a telematics terminal, The communication terminal can be connected wirelessly or by wire. The vehicle 20 is connected to the telematics service server 200 using a mobile communication network through a mobile communication terminal connected to the telematics terminal.

The telematics service server 200 can transmit and receive messages such as self diagnosis, navigation information, navigation update, audio firmware update, door lock, automatic start, and emergency call to the vehicle 20.

For example, when the telematics service server 200 receives the navigation update request from the vehicle 20, it may transmit the update file for the navigation update accordingly. The telematics service server 200 may transmit a self diagnosis request command of the vehicle 20 and receive a corresponding result. Likewise, it is possible to transmit the driving information request command and receive the corresponding result. The telematics service server 200 can operate the door lock at the request of the vehicle owner, and can provide services such as automatic start-up. At this time, the telematics service server 200 typically carries out the above-mentioned command to confirm and authenticate the subscriber information of the vehicle owner.

The telematics service server 200 may receive and store the maintenance history of the vehicle from a service center in which the vehicle is repaired or repaired.

In addition, the telematics service server 200 may be connected to an external related server to transmit weather, traffic conditions, news, etc. to the vehicle. When a black box, a high pass terminal, or the like is mounted on the vehicle 20, the telematics service server 200 can check the operation state of the black box, receive the stored image, Check, charge money, or charge money.

The test server 100 is a server provided for evaluating the quality of a telematics service. The test server 100 sets a service quality evaluation index for a predetermined service quality evaluation to compare and evaluate the quality of the telematics service. The service quality evaluation index can be set by the evaluator or the user.

For example, the service quality evaluation index may include an interface related evaluation index such as a signal transmission / reception speed of the mobile communication network. That is, the rate of signal transmission / reception during the communication between the telematics service server 200 and the vehicle 20 or the ease of the interface may be an evaluation index. If the speed is slow, or the interface is frequently interrupted, the evaluation may be low. On the other hand, if the signal transmission / reception speed is fast and the interface connection is good, the evaluation may be high.

The service quality evaluation index may include a response rate, a response speed, an accuracy, and the like of the information requested by the telematics service server 200 in the vehicle 20. That is, when there is a navigation update request of the vehicle 20, the update data transmission completion time or the like can act as an evaluation index. The service quality evaluation index can be applied to the audio firmware update as well.

In addition, the service quality evaluation index may include a time between transmission and reception of a message transmitted from the telematics service server 200 to the vehicle 20 and a message received from the vehicle 20 corresponding thereto, a response rate, and the like.

The service quality metric may include the completeness of the message transmitted from the vehicle 20 at the telematics service server 200 (e.g., the completeness of the message header and the message type of the body, etc.).

The evaluator terminal 10 can be connected to the test server 100 to set the quality of service evaluation index, perform quality evaluation, or receive quality evaluation information.

The evaluator terminal 10 may include a test server 100, such as a smart phone, a tablet terminal, a mobile phone, and a computer, which can be connected to a wired or wireless network.

The database 300 is connected to the telematics service server 200 to store telematics requests and reception information such as status information, driving information, update information, etc., which are self-diagnosis results of the vehicles 20, Can be stored. In addition, the database 300 may store the time and message information of the communication attempt from the telematics service server 200 to the vehicle 20, and may store all information on the processing result.

The database 300 may be connected to the test server 100 to provide data requested by the test server 100.

The test server 100 may generate a test message and transmit it to the telematics service server 200 to evaluate the service of the telematics service server 200. At this time, the test message includes a self diagnosis command for self diagnosis of the vehicle 20, a request for driving information of the vehicle 20, a navigation update command, an audio firmware update command, a door lock command, an auto start command, .

The test message generated in the test server 100 is provided to the telematics service server 200 and the telematics service server 200 selectively transmits the received test message to the vehicle 20.

The test server 100 may perform a quality evaluation corresponding to the above-described quality of service metrics through the feedback message or the result confirmation information transmitted to the telematics service server 200 corresponding to the test message.

The test server 100 is connected to the database 300 and can generate statistical information through the accumulated database. The statistical information generated by the test server 100 may include statistics relating to update cycles such as navigation and audio firmware, statistics on the service response rate when the service is requested, statistics on response time, statistics on requests for vehicle driving information, Statistical data can be automatically generated and provided.

The test server 100 performing the above functions will be described in detail with reference to FIG.

FIG. 2 is a block diagram showing the internal configuration of the test server shown in FIG. 1;

2, the test server 100 includes a protocol confirmation signal generator 110, a test message generator 120, a quality metric register 130, a log manager 140, a result generator 150, And may include a statistical analysis unit 160. The test server 100 naturally includes an interface connected to the telematics service server 200 and the evaluator terminal 10, and a description of the interface will be omitted.

Specifically, the protocol confirmation signal generation unit 110 generates a protocol confirmation signal for overall evaluation of a signal between the telematics service server 200 and the vehicle 20, and provides the protocol confirmation signal to the telematics service server 200.

The protocol confirmation signal generation unit 110 transmits a protocol confirmation signal to the telematics service server 200. The telematics service server 200 drives the communication module for connection to the vehicle 20 in accordance with the protocol confirmation signal. When the communication module is driven in advance, a test message can be transmitted to the vehicle 20. [ The protocol confirmation signal generation unit 110 may be configured to test communication protocol rules, signal processing, message type, etc. between the telematics service server 200 and the vehicle 20. For example, it is possible to confirm whether the head or body of a message transmitted and received between the telematics service server 200 and the vehicle 20 is delivered to the completion type.

The test message generating unit 120 is connected to the OBD through the ECU of the vehicle 20 at the telematics service server 200 to request the vehicle status information of the engine control unit, the transmission control unit, the suspension control unit, and the brake control unit .

In addition, the test message generator 120 may generate a message for updating the navigation of the vehicle 20 from the telematics service server 200, and may generate a message for transmitting the position or movement route of the vehicle through the GPS installed in the navigation system Can be generated and transmitted. In addition, the test message generating unit 120 may generate and transmit messages for driving information of the vehicle 20, audio firmware update, door lock, automatic start, emergency call confirmation, and the like.

The quality evaluation index registration unit 130 may provide a screen for allowing the telematics service server 200 to select a response rate, response speed, accuracy, etc. for the information requested by the vehicle 20 so that the user or the evaluator registers the quality evaluation index have. The quality evaluation index registration unit 130 is a screen for allowing a user to update a program or firmware installed in the vehicle 20, such as navigation, audio, black box, high-pass terminal, etc., Update period, and so on.

The index of the quality metric registering unit 130 allows the telematics service server 200 to select the time and response rate between the transmission of the message transmitted to the vehicle 20 and the transmission of the message received from the vehicle 20 corresponding thereto Screen can be provided.

The screen generated by the quality evaluation index registering unit 130 may be provided to the evaluator terminal 10 or may be output to a monitor connected to the test server 100. [

The quality evaluation index registering unit 130 sets and stores items selected by the user or the evaluator.

The log management unit 140 manages log information of the user or the evaluator, log information of the vehicle owner, hacking attempt information, and the like. Also, information such as the connection time and the number of times of connection with the telematics service server 200 is managed.

The result generation unit 150 collects the results of the test signals generated by the protocol confirmation signal generation unit 110 and the test message generation unit 120 and compares the results with the quality evaluation indexes set in the quality evaluation index registration unit 130 And the evaluation result may be provided to the evaluator terminal 10. [ The result generating unit 150 may provide information such as whether to respond to test signals, a response rate, etc., and may display each evaluation score or grade for the detailed items.

The statistical analysis unit 160 may aggregate information on the test signals to statistically analyze and provide the information required by the user or the evaluator. For example, the statistical analysis unit 160 may provide a mean value, a standard deviation, and the like of the response rate for each test signal in the form of a value or a graph.

Also, the vehicle management history can be statistically analyzed and provided, and the driving habits of the driver of the vehicle can be statistically analyzed and provided using the vehicle status information or the driving information.

The internal configuration of the test server 100 according to the embodiment of the present invention may be implemented in the telematics service server 200 and may be implemented in the form of a program and installed in the telematics service server 200.

As described above, the telematics service quality checking system according to the embodiment of the present invention can evaluate the quality of the communication environment for using the telematics service of the vehicle, and automatically adjusts the quality of the tested service according to the registered quality standard The system can be evaluated.

In addition, the telematics service quality checking system according to the embodiment of the present invention can collect information or data on the status of a device or software installed in a vehicle and provide analysis results.

10: Evaluator terminal
20; vehicle
100: test server
110: protocol confirmation signal generation unit
120: Test message generator
130: Quality evaluation index generation unit
140:
150:
160: Statistical Analysis Department
200: Telematics service server
300: database

Claims (6)

At least one vehicle equipped with telematics equipment for utilizing a telematics service;
A telematics server that is connected to the vehicle through a mobile communication network and provides at least one of security operation, smart control, vehicle management, audio control, navigation update, and vehicle operation information of the vehicle; And
The method of claim 1, further comprising the steps of: generating a test message by providing a test message to the telematics server; collecting a service result corresponding to the test message; And a test server for evaluating the evaluation index against the evaluation index.
The method according to claim 1,
And an evaluator terminal connected to the test server for receiving the test result or setting a service evaluation index for the test message or the service result to be transmitted to the telematics server to the test server, .
3. The method of claim 2,
And a database connected to the test server for storing the test message and for matching the test results collected corresponding to the test message for each vehicle.
3. The method of claim 2,
The test server
A protocol confirmation signal generation unit for generating a protocol confirmation signal to check a connection state between the telematics server and the vehicle;
A test message generator for generating the test message;
A quality evaluation index register for registering the service evaluation index;
A log management unit for storing log information of the evaluator terminal; And
And a result generation unit for analyzing the service integration result through the service result and providing the service integration result upon request of the evaluator terminal.
5. The method of claim 4,
The test server
And a statistical analysis unit for statistically extracting the service integration result and providing the service integration result to the evaluator terminal.
The method according to claim 1,
The test message
A telematics service quality checking system comprising at least one of a self-diagnosis command for the self-diagnosis of the vehicle, a request for operating information of the vehicle, a navigation update command, an audio firmware update command, a door lock command, an auto start command and an emergency call confirmation command.
KR1020150151062A 2015-10-29 2015-10-29 Telematics service quality inspection system KR101736296B1 (en)

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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110633905A (en) * 2019-09-06 2019-12-31 武汉理工大学 Reliability calculation method for cloud platform of intelligent vehicle
CN110932932A (en) * 2019-11-13 2020-03-27 上海博泰悦臻电子设备制造有限公司 Reliability determination method for automatic driving cloud service platform and related device
CN113344323A (en) * 2021-04-30 2021-09-03 深圳市顺易通信息科技有限公司 Method and device for evaluating service quality of artificial cloud seat in cloud hosting parking lot
US20230005493A1 (en) * 2021-07-05 2023-01-05 Hyundai Motor Company Vehicle quality problem management system and method for processing data thereof

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110633905A (en) * 2019-09-06 2019-12-31 武汉理工大学 Reliability calculation method for cloud platform of intelligent vehicle
CN110633905B (en) * 2019-09-06 2023-05-02 武汉理工大学 Intelligent Che Yun platform reliability calculation method and system
CN110932932A (en) * 2019-11-13 2020-03-27 上海博泰悦臻电子设备制造有限公司 Reliability determination method for automatic driving cloud service platform and related device
CN113344323A (en) * 2021-04-30 2021-09-03 深圳市顺易通信息科技有限公司 Method and device for evaluating service quality of artificial cloud seat in cloud hosting parking lot
US20230005493A1 (en) * 2021-07-05 2023-01-05 Hyundai Motor Company Vehicle quality problem management system and method for processing data thereof

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