KR20160149013A - Web based Realtime Service system and server device supporting the same - Google Patents

Web based Realtime Service system and server device supporting the same Download PDF

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KR20160149013A
KR20160149013A KR1020150085924A KR20150085924A KR20160149013A KR 20160149013 A KR20160149013 A KR 20160149013A KR 1020150085924 A KR1020150085924 A KR 1020150085924A KR 20150085924 A KR20150085924 A KR 20150085924A KR 20160149013 A KR20160149013 A KR 20160149013A
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module
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web
user
server
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KR101750493B1 (en
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정인호
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주식회사 노버스
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    • G06—COMPUTING; CALCULATING OR COUNTING
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    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G—PHYSICS
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    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/508—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement
    • H04L41/5093—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement wherein the managed service relates to messaging or chat services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00—Television systems
    • H04N7/14—Systems for two-way working
    • H04N7/15—Conference systems

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Abstract

The present invention relates to a web-based real-time service system and a server device supporting the web-based real-time service system, in which a plurality of common functions are modularized and various real-time services are provided on a web basis based on modularized common function modules. The present invention relates to a method and system for forming a web-based communication channel with at least one user device, at least one user device, and at least one grouping of at least some of the respective functional modules capable of processing various kinds of information provided in the user device, A web-based real-time service system including a server device for providing a specific information providing service based on a web socket and a server device supporting the same.

Description

[0001] The present invention relates to a Web-based real-time service system and a server device supporting the same,

The present invention relates to a web-based real-time service, and more particularly, to a web-based real-time service system capable of modularizing a plurality of common functions and providing various real- To a server device.

Recently, web-related technology is developing as fast as the latest mobile products.

However, web-related technologies often adhere to obsolete methods due to problems such as the time and manpower required for development, and the costs associated with disposing and rebuilding existing legacy systems.

In addition, current services provided by web related technology are implementing system design and function as a sole solution to meet the needs of specific functions.

As a result, it is difficult to meet user needs for interlocking or operating multiple services, and additional costs, time, and manpower are required to meet such user needs.

Korean Patent No. 10-1455365 (Oct. 21, 2014)

The present invention proposes a web-based real-time service system for providing services related to web-based real-time information sharing based on web socket technology, individually or in combination, as needed. And a server device.

In order to achieve the above object, the web-based real-time service system of the present invention forms a web-based communication channel with at least one user device, the at least one user device, and processes various types of information provided by the user device And a server device for providing at least one of a presentation support service, a customer management service, and a conference support service on a web socket basis by grouping at least a part of each function module that can be provided.

The web-based real-time service support server apparatus of the present invention comprises a communication interface for forming a web-based communication channel, a memory for storing each functional module capable of processing various types of information, And a control module for providing the specific information providing service on the basis of the web socket.

The control module includes a front-end module for performing data processing with various browsers connected through a web-based communication channel, a socket server module for communicating with the front-end module and supporting grouping of functional modules related to the specific information providing service, A WAS server module for processing requests of user apparatuses to be received, and a database server module for data storage and operation.

The socket server module includes a presentation support module that manages functional modules related to information processing to be transmitted and received in association with a presentation support service for presenting a specific content, a function module related to information processing transmitted and received in association with a consulting service between the consultant device and the client device, And a conference support module for operating a function module related to information processing to be transmitted and received in connection with the progress of a conference between a plurality of user equipments.

Wherein the socket server module includes a service application core for performing grouping and integrated management of functional modules related to at least one of the presentation support module, the customer management module, and the conference center module, the presentation support module, And a module handler for processing information transfer between at least one of the conference origin modules and the service application core.

The control module includes a slide processing module for controlling real-time slide synchronization by applying page switching of specific data in a specific user device to data display in another user device.

The control module includes a user input module for supporting a pen input function in a specific user device.

The control module includes a function module for supporting real-time web page layer pop-up exposures. The web page processing module may expose a specific web page pop-up at a specified period, during session creation, or during session formation. The web page may include advertisement information.

The control module includes a chat function module for displaying text information input by user devices connected to the session, and a message function module for transmitting a text information to a specific user device connected to the session.

And the control module sets the function modules that can be used by the user devices connected to the session to be limited according to the user setting.

The control module may select any one of a presentation support service item for announcing a specific content, a customer management service item for supporting a consulting service between the consulting device and the client device, and a conference support service item for supporting the conference proceeding between a plurality of user devices And a screen which is set to be displayed.

As described above, the web-based real-time service system and the server device supporting the web-based real-time service provided by the present invention can utilize the web-based real-time service anywhere in a web- .

In addition, the present invention excludes the Ajax-based polling or Comet method utilized in the existing web-based real-time method and utilizes the HTML5-based Websocket technology to enhance the serviceability and adaptability of the user, thereby enhancing the user's web accessibility.

In addition, the present invention can provide a suitable script effect utilizing various canvas, animation, and Jquery based on HTML5.

1 is a diagram schematically illustrating a web-based real-time service system according to an embodiment of the present invention.
2 is a diagram schematically showing a configuration of a server apparatus according to an embodiment of the present invention.
3 is a detailed block diagram of a control module according to an embodiment of the present invention.
4 is a diagram illustrating a system structure of a control module according to an embodiment of the present invention.
5 is a diagram illustrating an example of a system module according to an embodiment of the present invention.
6 is a diagram showing a structure related to the control module operation according to the embodiment of the present invention.
7 is a view showing a session list screen according to an embodiment of the present invention.
FIG. 8 is a diagram illustrating a presentation support service operation screen according to an embodiment of the present invention.
9 is a view illustrating a login screen related to a customer management function according to an embodiment of the present invention.
10 is a view showing a management screen related to a customer management function according to an embodiment of the present invention.
11 is a view showing a content progress screen according to an embodiment of the present invention.
12 is a diagram illustrating a web-based real-time service screen according to an embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the following description, only parts necessary for understanding the embodiments of the present invention will be described, and the description of other parts will be omitted so as not to obscure the gist of the present invention.

The terms and words used in the present specification and claims should not be construed as limited to ordinary or dictionary meanings and the inventor is not limited to the meaning of the terms in order to describe his invention in the best way. It should be interpreted as meaning and concept consistent with the technical idea of the present invention. Therefore, the embodiments described in the present specification and the configurations shown in the drawings are merely preferred embodiments of the present invention, and are not intended to represent all of the technical ideas of the present invention, so that various equivalents And variations are possible.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a diagram schematically illustrating a web-based real-time service system according to an embodiment of the present invention.

1, a web-based real-time service system 10 may include a server device 100, a first user device 101, a second user device 102, a third user device 103, . In the figure, the web based real time service system 10 is operated on the basis of three user devices 101, 102, and 103, but the present invention is not limited thereto. For example, the number of user devices 101, 102, 103 may be less or greater. In addition, the user devices 101, 102, and 103 are electronic devices that can access the server device 100 on a web basis, and the types thereof are not limited. For example, the user devices 101, 102, 103 may be various electronic devices such as mobile devices, desktop devices, notebook PC devices, and the like. In the web-based real-time service system 10, the server device 100 and the user devices 101, 102, and 103 are distinguished from each other. However, the server device 100 may be replaced with a specific user device. That is, a specific user apparatus may serve as the server apparatus 100.

The above-described web-based real-time service system 10 provides user convenience related to service operation through a simple and intuitive GUI, and provides a customization function by configuring a front-end based design and a slide-related effect in a template form . In addition, the web-based real-time service system 10 supports efficient management of various service modules through the integrated manager function. Such a web-based real-time service system 10 provides individual managers with seminars, conferences, and customer management services with a powerful monitoring function and emergency stop, image, screen, and voice control authority, And can support the latest webinar (Web-based seminar service) related functions such as Polling, Questioning, and Attendance Monitoring.

The first user device 101 may be, for example, an electronic device that is connected to a network 162, such as a PC device or a mobile device, to perform communications. In this regard, the first user device 101 may be connected to the network 162 using an Ethernet communication module or the like as a PC device or a notebook device. The first user device 101 may be provided with an OS and related programs that can be connected to the server device 100 via the network 162. [ For example, the first user device 101 may be installed with a web browser related to the web-based real-time service operation of the present invention. The first user device 101 can access the server device 100 via the network 162 based on a web browser. The first user device 101 connects to the server device 100 and transmits at least one of the web-based real-time service provided by the server device 100, such as announcement support service, customer management service, and conference support service, Can be used. The first user device 101 may include various hardware modules for use of the services described above. For example, the first user device 101 includes a communication module for connection to the server device 100, a storage device for storing various files and programs, an input device for receiving user input, and a display module for supporting screen output . Also, the first user device 101 may include a microphone for using the audio transmission function provided by the web-based real-time service, and may include a camera for using the video transmission function.

When the first user device 101 accesses the server device 100, the first user device 101 can output a web-based real-time service utilization screen provided by the server device 100. [ The first user device 101 may receive user input through the input device in connection with the selection of at least one of the service items provided in the web-based real-time service utilization screen, such as the presentation support item, the customer management item, . Alternatively, the first user device 101 may output an execution screen of any one of the service items designated at the time of accessing the server device 100 to the display module according to the user setting. The first user device 101 transmits the authentication information to the server device 100 in response to the user input and outputs the related service item execution screen according to the authentication of the server device 100. [ The service item execution screen may be different depending on the type of service item selected.

For example, when a presentation support item is selected according to a user input or according to a scheduled event set in the user device, the first user device 101 displays a different screen (e.g., a screen as a presenter device Or a screen as a user apparatus). If the first user device 101 is a presenter device, the first user device 101 may output the presenter screen via a web browser. In the presenter screen, the first user device 101 may collect at least one of the image collected by the camera or the audio information collected by the microphone, or may upload the file designated by the user. The file uploaded by the first user device 101 is uploaded to the web browser of the user device (e.g., the second user device 102 or the third user device 103) based on the slide sharing function, Lt; / RTI > The first user device 101 may output camera information, audio information, and specific file information provided by at least one of the user devices. At least one of the second user device 102 and the third user device 103 when the first user device 101 is a presenter device is a user device capable of accessing the presenter session established by the first user device 101 .

If the first user device 101 is a user device using presentation support services, the first user device 101 can output a user screen that can receive and view the information provided by the speaker device. In this regard, the first user device 101 may output the speaker list screen provided by the server device 100. [ When a specific item is selected on the speaker list screen, the first user device 101 can access the speaker session corresponding to the selected item. Here, when the item requires authentication, the first user device 101 may provide the user input information to the server device 100 to obtain the authentication. On the user side, the first user device 101 may transmit the video signal collected by the camera or the audio signal collected by the microphone to the server apparatus 100 according to the setting or the session characteristics designed by the presenter. The server apparatus 100 can transmit the information provided by the user to the presenter apparatus or another user apparatus according to the setting. The transmission of video information, audio information, etc. of the first user device 101 may be restricted (not transmitted) according to the setting of the presenter device.

The second user device 102 may be the same device as the first user device 101 or a different mobile device from the first user device 101. [ The second user device 102 may access the server device 100 on a web-based basis and use the web-based real-time service through the server device 100. For example, the second user device 102 may operate the customer management function according to the user selection or according to the setting. The second user device 102 may be a consultant device performing customer management in accordance with the setting authority of the second user device 102 and the like. As a consultant device, the second user device 102 may establish a consultant session via the server device 100 and communicate with a customer device (e.g., another user device) that connects to the consultant session. For example, the second user device 102 can send and receive video information, audio information, text input information, and the like to / from the client device based on the web. The second user device 102 may establish security information upon opening a consultant session. When there are many client devices accessing the consultant session, the server device 100 can perform the waiting guidance according to the connection order. The second user device 102 can receive and output information from the server device 100 that can confirm the connection status and the like.

The second user device 102 may perform the role of the client device according to the set authority. If the second user device 102 is a customer device, the second user device 102 may connect to the server device 100 as a customer device. The second user device 102 may retrieve at least one consultant session provided by the server device 100 and enter a consultant session according to the user selection. When the consultant session requests the specified authentication information, the second user device 102 can provide the server device 100 with information according to the user's input as authentication information. The second user device 102 may transmit at least one of video information, audio information, and text information to the server device 100 according to the consultant session setting. The second user device 102 may provide counselor assessment information in accordance with the counselor session settings. The information exchanged with the consultant apparatus according to the consultant session setting may be recorded in the consultant apparatus or the server apparatus 100 or the like.

The second user device 102 may be, for example, an integrated manager device or an administrator device in the operation of the customer management service. If the second user device 102 acts as an administrator device in connection with managing the customer care service, the second user device 102 may monitor the consultant devices. The second user device 102 of the administrator device role can output at least one screen of the consultant device (screen on which video information and text information are displayed), audio information, and the like. The second user device 102 may divide and output a plurality of counselor device screens. The second user device 102 may limit the consulting service function of the particular consultant device. For example, the second user device 102 may request the server device 100 to withdraw a specific counselor device from the session established for the designated consultation. Or the second user device 102 may request the server device 100 to block transmission of at least one of video information, audio information, and text information entered by the consultant device.

The third user device 103 may be the same electronic device as the first user device 101 or the second user device 102. Such a third user device 103 may be an electronic device that can access the server device 100 on a web basis, such as a mobile device or a desktop device. The third user device 103 may use the conference support service according to the user selection or according to the server device 100 policy and the like. The third user device 103 may operate as a conference host or a conference attendee device according to the establishment of a session (or a room for conducting a conference) or an established authority. The third user device 103 requests the server device 100 to establish a session related to the proceeding of the conference and can operate as a conference host device. As a conference attendee device, the third user device 103 may enter various sessions and operate various functions necessary for attending the conference. The third user device 103, as a conference host apparatus or a conference participant apparatus, transmits video information, audio information, text information, and the like to the server apparatus 100 and receives video information, audio information, and text information provided by another user apparatus And output it. The third user device 103 may transfer the established session operation right or conference proceeding authority to another user device as needed.

The server device 100 may include various software modules or hardware modules so as to provide a web-based real-time service available to the user devices 101, 102, and 103 described above. As described above, the server apparatus 100 can provide at least one of a presentation support service, a customer management service, and a conference support service on a web socket basis. In this regard, the server device 100 is provided with a plurality of common functions necessary for web-based real-time service operation as respective functional modules, and grouping or combining the functional modules related to the common functions with respect to each service, Can be performed. For example, the server device 100 may generate at least one session (cyber-shaped room) capable of providing a web-based real-time service upon the request of the user devices 101, 102, The server device 100 may configure different types of common functions available for the session requested to be generated according to the service items requested by the user devices 101, 102, and 103. For example, the server device 100 can set the session established in response to the announcement support service item to have an audio / video / text information transmission function, a file upload function, and a slide sharing function. In addition, the server apparatus 100 may be configured such that the session established in response to the customer management support service item is capable of restricting the audio / video / text information transmission function and the information outputting function of the consultant apparatus by the manager apparatus (or the integrated management apparatus) Function can be set. Also, the server device 100 can set the session established in response to the conference support service item to have the audio / video / text information transmission function and the security function. As described above, the server device 100 can support a variety of services based on the user selection based on the web. To this end, the server apparatus 100 utilizes a plurality of servers such as a web server for running a basic web site, an RTMP server for media streaming, a file server for contents management, a DB server, and the like, Internal network construction for security, customized single server construction, and so on. The web-based service provided by the server device 100 can be used in various web browsers such as Internet Explorer, Google Chrome, Apple Safari, and Opera. Secondary domain access using a license key issued through a formal agreement, one- .

2 is a diagram schematically showing a configuration of a server apparatus according to an embodiment of the present invention.

Referring to FIG. 2, the server device 100 of the present invention may include a communication interface 110, a memory 120, and a control module 200.

The communication interface 110 is a configuration for supporting the communication function of the server apparatus 100. The communication interface 110 may include, for example, at least one of a wired communication module or a wireless communication module capable of connecting to the network 162. The communication interface 110 may form a communication channel with the user devices 101, 102, and 103 in response to a connection request of the user devices 101, 102, The communication interface 110 may transmit video information, audio information, text information (or file information, etc.) input by a specific user apparatus to another user apparatus. Further, when the communication interface 110 receives the control signal from the specific user apparatus, it may restrict the information transmission corresponding to the control signal. The communication interface 110 may transmit a web-based page corresponding to the user devices 101, 102, and 103 to be connected according to the control of the control module 200. For example, the communication interface 110 may include a web page from which web-based real-time service items can be selected, a web page associated with an operator (e.g., presenter, consultant, administrator, moderator) (Eg, users, customers, attendees, etc.).

The memory 120 may store data or programs necessary for the operation of the server apparatus 100, or an operating system. For example, the memory 120 may store a program module related to the presentation support service operation, a program module related to the operation of the customer management service, a program module related to the operation of the conference support service, and the like. In addition, the memory 120 may store a service application designed to operate or separately operate the program modules. In addition, the memory 120 may store a program module for supporting services to be operated in real time on a web-based basis, a program module for performing data processing necessary for performing the function regardless of the type of the web browser. In addition, the memory 120 may store a database according to service operations of various user equipments. For example, the memory 120 may store identification information of user devices, service related information used by user devices, and the like in the form of a database.

At least a portion of the control module 200 may be comprised of at least one of software or hardware. For example, the control module 200 may include various software modules in conjunction with the web-based real-time service support of the present invention. Or control module 200 may include at least one processor for executing software modules. The control module 200 can control the use of the web-based real-time service to open the channel and provide the designated web page to the connected user devices 101, 102, and 103. The control module 200 may provide a web page corresponding to a particular service item in response to a request from the user devices 101, 102, In addition, the control module 200 may establish a session related to a specific service operation according to a request of the user devices 101, 102, 103, and perform a session function setting or a session right setting corresponding to a basic setting or a user setting have. The control module 200 may process the information (e.g., video information, audio information, file information, or text information) requested to be transmitted through the opened session to be transmitted and received between the user devices 101, 102, The control module 200 may store at least a part of the information transmitted and received according to the session setting and form a database. Such a control module 200 may include a configuration as shown in FIG.

3 is a detailed block diagram of a control module according to an embodiment of the present invention.

3, the control module 200 of the present invention may include a front-end module 210, a socket server module 230, and a WAS server module 220. FIG.

The front-end module 210 sends a request to the socket server module 230 or the WAS server module (not shown) provided by the user devices 101, 102, 103 and the user devices 101, 102, 220 to the user. Also, the front-end module 210 transmits information processed in the socket server module 230 or the WAS server module 220 to the web browser of the user devices 101, 102, and 103 via the communication interface 110 The data can be processed and provided.

The socket server module 230 generates a web socket in response to a service use request of the user devices 101, 102, and 103, and provides a web-based real-time service based on the generated web socket. For example, the socket server module 230 may group or combine at least one common functional module modularized with respect to a web-based real-time service to provide a specific service (e.g., a WebSeminar, a Customer Management Service Support services (WebConference), etc.). In addition, the socket server module 230 can integrate the service modules with the service application core (e.g., NOVUSCoreApplication) designated on the basis of the web socket and support the customization of the service modules. The socket server module 230 may include a service application core 231, a module handler 233, a presentation support module 235, a customer management module 237, and a conference support module 239.

The service application core 231 may include common functional modules related to the web-based real-time service operation of the present invention. The service application core 231 may perform grouping by combining functional modules related to the designated service support in response to the request of the module handler 233, and may support mapping of the functional modules to the designated user device for operation. In this operation, the service application core 231 can support each functional module to operate in a chain according to the type of service requested for each user device. For example, the service application core 231 manages a session operated in a web socket generated in response to a request from the user devices 101, 102, and 103, and transmits the session information to the user devices 101, 102, (E.g., video information, audio information, file information, or text information) to be transmitted.

The module handler 233 can support a specific service module to be operated based on the functional modules grouped in the service application core 231. [ For example, the module handler 233 may map common functional modules associated with a particular service support to a service support module corresponding to a particular user device. The module handler 233 can perform integrated management and detailed management related to the service operation provided by the corresponding service support module. In this operation, the module handler 233 can support necessary data processing.

The presentation support module 235 is a module that supports presentation support services based on, for example, connection between the speaker device and the user device. The presentation support module 235 supports a seminar-type function to be performed using a common function for a plurality of user devices to which a few authorized presenter devices are connected. The presentation support module 235 may support functions necessary for the speaker apparatus, the user apparatus, and the seminar manager apparatus for managing the entire session.

The customer management module 237 can support the customer and the consultant to conduct consultation using the respective user devices on an online basis. The customer management module 237 may be operable to perform various common functions between the client device and the consultant device that is authorized to control the microphone and the image in a form suitable for, for example, customer consultation. The customer management module 237 supports the operation of the manager device, and can support various manager rights such as setting, monitoring, and management of the authority by the manager device.

The conference support module 239 may support a session for conference proceeding, for example, a conference call. The conference support module 239 supports opening of a session for the purpose of, for example, a small-scale video conference, presentation, information delivery, etc., and each of the user devices 101, 102 and 103 has common functions And the ability to send and receive various information). The conference support module 239 may support functions such as opening a session and managing a contact (invitation, rejection, secret room).

The WAS server module 220 may perform various signal processing or data access processing so that the web-based real-time service operation according to the execution of the service application is performed at the server device 100. [ The WAS server module 220 may provide at least one web page associated with the web-based real-time service to the connected user devices 101, 102, At this time, the WAS server module 220 provides a web page related to the designated service in response to the request of the user devices 101, 102, and 103, and can perform authentication processing according to the web page characteristics. The WAS server module 220 may perform, for example, file sharing processing, load adjustment, transaction processing, and the like in connection with a specific service support.

4 is a diagram illustrating a system structure of a control module according to an embodiment of the present invention.

3, the control module 200 includes a front-end module 210, a WAS server module 220, and a socket server module 230, and further includes a DB for DB operation, And a server module 240. The control module 200 can support a variety of scalability and deployment environment by separating the socket server module 230, the WAS (Web Application Server) server module 220, and the DB server module 240. In addition, since the WAS server module 220 is configured based on the Spring Framework and is easily applied to the e-government framework, the control module 200 can be operated in public institutions and SI projects. In order to reduce the traffic based on the socket server module 230 (node.js server) using a single thread and to improve the performance, the control module 200 controls the web socket channel at least in the Handler section of the service application core 231 . Also, the control module 200 can provide the utility of the code generation and management function of the integrated manager by supporting the service through the license method. The control module 200 can be driven by various browsers by providing the front-end module 210 based on HTML5 technology.

The front end module 210 may include a web socket layer 211 for supporting the socket server module 230 and a business layer 213 for supporting the WAS server module 220. The Web socket layer 211 may include HandShakeOpen, OnPush, HandShakeClose. The business layer 213 supports various data formats. For example, the business layer 213 may support JSON, AJAX, Jquery, and JSP formats.

3, the socket server module 230 includes a service application core 231, a module handler 233, a presentation support module 235, a customer management module 237, and a conference support module 239 can do. The service application core 231 may include a connector module, an engine module, a plug-in module, a module chain, and a system module 231_1. The module handler 233 may include a new connection confirmation request module (ClientconnectedRequest), an event handling module (ProcessToken), and a distribution module (Broadcast). The presentation support module 235, the customer management module 237, and the conference support module 239 may each include a service manager.

The WAS server module 220 may include a presentation layer 221, a business layer 223, a data access layer 225, and a Spring Framework (conference support service item 1205). The presentation layer 221 may include a controller, a Spring MVC, and a JSPX. The business layer 223 may include service modules. The data access layer 225 may include a repository (DAO), JDBC to access the DB server module 240 and perform data read and write functions. The Spring Framework 227 may include a Security module, a Logging module, a Transaction module, and an NFR Interceptor module.

5 is a diagram illustrating an example of a system module according to an embodiment of the present invention.

5, the system module 231_1 of the present invention includes an audio processing module 231a, a chat function module 231b, a slide processing module 231c, a video processing module 231d, An input support module 231f, a file processing module 231g, a web page processing module 231h, and an SNS support module 231I.

The audio processing module 231a may perform a function of transmitting audio information (e.g., voice streaming) provided by a specific user apparatus to another user apparatus belonging to the related session. The audio processing module 231a may restrict the transmission of audio information of the designated user apparatus according to the session setting. The audio processing module 231a may collect status information of the connected microphone devices, speaker devices, and the like of the user devices and share them with each other.

The chat function module 231b may support chat functions of user devices. The chat function module 231b can support text, emoticons, etc. between user devices using the session when the session is connected by a specific user device. The chat function module 231b may support data transmission / reception in an environment in which all user devices connected to the session share a chat window.

The slide processing module 231c can support file upload and file output between presentation support service operations of the user device. The slide processing module 231c can support the file execution screen to be shared with other user devices when a specific user device uploads the file. The slide processing module 231c may control other user devices to perform page switching when the presenter device performs page switching. The slide processing module 231c can support real time slide screen switching and sharing functions.

The video processing module 231d may perform a function of transmitting video information (e.g., video streaming) provided by a specific user apparatus to another user apparatus belonging to the related session. The video processing module 231d may limit the transmission of video information of the designated user apparatus according to the session setting. Or video processing module 231d may support video information sharing of user devices by default in accordance with the type of service being operated (e.g., conference support service). The video processing module 231d may collect video status (e.g., camera status) information of user devices connected to the session and process the status information so that it can be shared.

The message support module 231e can support a specific user device to send a message to another user device. For example, the message support module 231e can transmit a message, such as a memo or a note, created by a specific user device to a specified specific user device. The message support module 231e may send a message to at least one other user device designated by the particular user device. In this regard, the message support module 231e may provide a list of user devices and provide a menu containing message transmission items in accordance with the list selection.

The input support module 231f may perform the function of transmitting text information according to a user input of user devices to other user devices. For example, the input support module 231f may support the pen input function of at least one user device. Alternatively, the input support module 231f may support a pen input function to a user device capable of performing an electronic pen function. The pen input function may be provided as a common function of, for example, a presentation support service or a conference support service, or may be provided according to a session setting. In this regard, the input support module 231f may provide a live pen tool.

The file processing module 231g can receive and temporarily store a file provided by at least one user device, and can support the file to be shared with another user device or to share a screen according to file playback. In this regard, the file processing module 231g provides a file upload function, and the uploaded files can be managed by mapping to the uploaded user device. The file processing module 231g can be provided as a common function in connection with the operation of the presentation support service or the conference support service.

The web page processing module 231h can perform the real-time web page pop-up exposing function. For example, it can be processed to expose a specific web page pop-up during a specified period or session creation or session formation. The output web page may include advertisement information, for example.

The SNS support module 231I may support the SNS service of the user devices. For example, if information having a specific web address value is selected from among information transmitted / received through a chat window or a message, information corresponding to the corresponding web address value can be linked and provided. Or the SNS support module 231I may transmit the information collected by the specific user device to the designated SNS, YouTube, or the like.

6 is a diagram showing a structure related to the control module operation according to the embodiment of the present invention.

Referring to FIG. 6, when a service application (Novus Apps) based on the Red5 flash media is executed in the state S601 in connection with the control module operation of the present invention, in the state S603, a web socket stream (Socket allocation by the socket 230). The browser / flash player based on the TCP port 5080 and the RTMP port 1935 is operated in the state S605 and the Apache server module is operated in relation to the operation of the WAS server module 220 in the state S607 . The Apache server module can receive requests from user devices and provide them to WLSS-web. The browser / flash player can be connected to the Apache server module via HTTP port 8080. In state S609, the Apache server module may be associated with Maria DB (MariaDB). The Apache server module is connected to WLSS-web through HTTP port 8080 in state S611, and the Maria DB can also be connected to WLSS-web. WLSS-web can run Tomcat in conjunction with WAS server support. Tomcat can perform an operation as a WAS server module 220 that performs a function process for a user request received by the Apache server module. Imagemagic can be used as in state S613 with respect to video streaming support or screen transfer support in Tomcat operation. The imagemagic can perform the function of adjusting the video information transmitted by the user apparatus to a size according to a predetermined policy so as to match the service operation and transmitting the video information. In addition, ghostscript can be used in connection with file sharing or slide sharing in Tomcat operation. ghostscript can provide certain files by switching to the specified file format for viewing on the web. In other state S613, the server apparatus 100 may support various tools related to performing the above-described sharing function.

Based on the above-described system structure, the server apparatus 100 drives the above-described common functions on a pure web basis and supports a simple page setting after connecting to the web of user apparatuses. Accordingly, the server apparatus 100 can support video conferencing and audio conferencing. In addition, the server device 100 supports video streaming and voice streaming through a general webcam and a microphone that can be used in the PC OS. Also, the server device 100 can set some functions of streaming and enable authorization through user rights management Lt; / RTI > In addition, the server device 100 can provide presentation optimization environments such as PPTx, automatic conversion upload when uploading a PDF file, and full-screen slide function in order to smoothly switch slides of all users according to real-time screen switching of a session presenter have. In addition, the server device 100 can provide a necessary collaboration function during a session such as a survey, a real-time social media link, and a web page exposure function. The server device 100 can support open / closed session establishment based on a security module provided by the WAS server module 220. In addition, the server device 100 is a customized function for 1: 1 customer consultation, which supports specialized functions for marketing purposes, medical consultation, web-based counseling service for attracting foreign customers or patients, It is possible to support functions that can be performed.

7 is a view showing a session list screen according to an embodiment of the present invention.

7, the server apparatus 100 may provide a session list web page including a login area 701, a session creation area 703, a session setting area 705, and a session list area 707 . For example, when the user apparatus is connected to the server apparatus 100, the server apparatus 100 can provide a session list web page to the user apparatus. The session list web page may be, for example, either a session list associated with the presentation support service or a session list associated with the conference support service.

The login area 701 may be an area for inputting and authenticating user information. The user device can perform the user authentication process by providing the inputted user information to the server device 100 when the connect button is selected after the user information is inputted into the login area 701. [ When the user information registered in the login area 701 is inputted, the server apparatus 100 can provide a web page related to the user apparatus. The server device 100 can request input of correct user information if the user information does not match. The server device 100 may provide the session list corresponding to the service item (e.g., announcement support service, customer management service, or conference support service) that the registered user information has recently used. Alternatively, the server device 100 may provide a session list corresponding to the designated service item according to the user setting.

The session creation area 703 may include an item for allowing a new session to be created. When the session creation area 703 is selected, the server device 100 can output the session setting area 705. [ The session setting area 705 may be an area including items for setting an environment of a session to be created. For example, the session setting area 705 may include a master item, a creation date item, a number limit item, and a session security setting item.

The session list area 707 may be an area containing at least one session item currently being operated. If there are no session items currently being operated, information indicating that no separate information is displayed or no session is opened may be output in the session list area 707. Each session item can be classified into a secure session (for example, a session requiring input of a password designated at the time of entering the session) and a non-secure session (a session capable of entering without requiring a separate password input, for example) . Each session item can be displayed with an image designated according to the security characteristic.

Then, the server device 100 can display an advertisement on the session list web page. The server device 100 displays an advertisement on a session list web page, where the advertisement may be an advertisement for a user using a service item or a group, company, or organization to which the user belongs.

FIG. 8 is a diagram illustrating a presentation support service operation screen according to an embodiment of the present invention.

Referring to FIG. 8, the server device 100 may provide a service operation screen as shown in the user device. The displayed screen may be, for example, the presenter screen of the presentation support service. The service operation screen provided by the server apparatus 100 may include, for example, a presenter menu area 801, a data area 803, a chat area 805, and the like. The presenter menu area 801 includes, for example, a screen display mode determination item (e.g., an item for selecting a slide view view function or the like), a file sharing item, a survey item (Poll) can do. The presenter can perform a file, an image, or a specific moving picture necessary for presentation based on the item selection included in the presenter menu area 801. [ The data area 803 may be the area where the data prepared by the presenter is displayed. For example, the data area 803 may output a file playback screen provided by the presenter or a data playback screen linked to a specific URL. In particular, the data area 803 may be an area that outputs data composed of a plurality of pages in a slide view mode. The slide view method can be requested, for example, to perform page switching even at the user apparatus when a page change occurs in the presenter apparatus. The chat area 805 is an area that supports a chat function between the speaker or at least one user. The chat area 805 can be operated so that all the user devices connected to the session can confirm it.

9 is a view illustrating a login screen related to a customer management function according to an embodiment of the present invention.

Referring to FIG. 9, the server device 100 may provide a login screen related to a customer management function. For example, the server device 100 can provide a login screen that can use a customer management service when connecting to a specific user device. Alternatively, the server device 100 may provide a menu for selecting various web real-time service items, and may provide the login screen shown to the user device when the customer management service item is selected. Alternatively, when the customer management service item is selected, the server device 100 provides a menu for selecting one of the consultant item, the manager item, and the customer item. When the consultant item is selected, the server device 100 displays the consultant screen, Device.

The login screen may include, for example, an image output area 901, a user identification information input area 903, a password input area 905, and a session information area 907 associated with the customer management service. The image output area 901 may include an image registered in a session to be logged in. Or a region in which a pre-designated image is output in relation to a characteristic of a session to be currently connected. The user identification information input area 903 may be the member information registered in the server device 100 by the user device. Or the user identification information input area 903 may be user information pre-registered in the session. The password input area 905 may be an area for inputting information such as a password pre-registered for session entry. The session information area 907 may be an area in which a name of a session that the user device is currently entering is displayed. In this regard, the server device 100 outputs a session list related to at least one customer management service, and when the specific session list is selected, the server device 100 automatically outputs the selected session information in the session information area 907 can do. In addition, the login screen can provide an autosave information item. When the automatic information storage item is selected, basic information related to the session registration (e.g., user identification information, session information, etc.) may be mapped to the user device and automatically stored. When the user device accesses the server device 100, the server device 100 can provide an automatic login screen based on the mapped information, and can support only a password input operation.

10 is a view showing a management screen related to a customer management function according to an embodiment of the present invention.

10, the server apparatus 100 includes a customer management item area 1001, a list area 1003, a list view area 1005, and a cumulative information area 1007, A management screen can be provided. In the customer management item area 1001, counselor information, a tab menu item, and the like may be disposed. The tab menu may include, for example, a customer management list menu or a statistical value calculation menu. When the customer management list menu is selected, the server device 100 can provide the list area 1003 to the user device. The customer management screen including the various areas described above can be provided to the customer management apparatus so that the consultation history of the consultants can be managed.

The list area 1003 may be an area for outputting various list items related to the customer management function. For example, the list area 1003 includes an entire consultation list item for viewing the entire list, a consultation waiting list item for viewing only the items waiting for consultation, a consultation completion list item for viewing only the items for which consultation has been completed, Etc. may be disposed. In the list area 1003, items indicating the items of the counselors and the connection status of the counselors may be output.

The list view area 1005 may be an area where information corresponding to the list area selected from the list area 1003 is output. For example, when the entire consultation list item is selected in the list area 1003, the server device 100 can provide the entire list of consultation waiting and consultation completion list items in the list viewing area 1005. [ Also, when the consultation completion list item is selected in the list area 1003, the server device 100 can provide information to display only the consulted items in the list view area 1005.

The cumulative information area 1007 may be a region in which cumulative information for user devices using the session is output. For example, the server apparatus 100 can provide information on the number of applicants for requesting a customer management consultation today, the number of counseling customers who have made a consultation, and the number of consultation failures for which counseling has not been performed, in the cumulative information area 1007. The consultant device may be provided with only at least some of the above information.

11 is a view showing a content progress screen according to an embodiment of the present invention.

Referring to FIG. 11, in the course of supporting a presentation support service, a customer management service, or the like, the server apparatus 100 may provide a content progress screen as shown in the case of providing a content. The content progress screen may include, for example, a user information confirmation area 1101, a content display area 1103, a video streaming area 1107, a setting area 1109, and a chat area 1105.

The user information confirmation area 1101 may be an area provided to allow a consultant or an administrator to check the connection state of the user device related to the customer management service support. The user information confirmation area 1101 may include connection date information, user connection status information, a content list to be provided to the user, a reservation setting list, and the like.

The content display area 1103 may be an area for displaying a content that can be provided to the designated user device. In the customer consultation process, the consultant etc. need to perform various information notifications in order to explain the contents to the customer. In this regard, a consultant or the like may provide the server device 100 with a file prepared in advance and request the display thereof through the content display area 1103. The server device 100 may provide a pen tool or the like capable of performing user input on the content displayed in the content display area 1103. [

The video streaming area 1107 may be an area for outputting video information collected by the consulting device or video information collected by the customer device. The setting area 1109 may be an area capable of performing video streaming setting or audio streaming setting. The consultant or the customer can set transmission of the video information collected by the camera device or transmission of the audio information collected by the microphone through the selection of the setting area 1109. [ The chat area 1105 may be an area for outputting chat information between a consultant or a customer.

12 is a diagram illustrating a web-based real-time service screen according to an embodiment of the present invention.

Referring to FIG. 12, the server apparatus 100 may provide a designated menu screen after confirming the user identification information of the connected user apparatus. The menu screen may be, for example, a screen for selecting any one of web-based real-time services. The illustrated menu screen illustrates a form including a presentation support service item 1201, a customer management service item 1203, and a conference support service item 1205. When the announcement support service item 1201 is selected, the server apparatus 100 displays a screen as shown in FIG. 7 including at least one session list opened in association with the announcement support service and a function capable of creating a session to the user apparatus .

When the customer management service item 1203 is selected, the server device 100 can provide a service screen mapped to the user identification information. For example, if the identified user information is information registered to operate the counselor apparatus, the server apparatus 100 can provide a screen related to the consultant operation to the user apparatus. Also, the server device 100 may provide a screen related to the administrator device operation to the user device if the identified user information is information registered to operate the administrator device. In addition, the server device 100 may provide a user device with a screen related to the operation of the client device, if the identified user information is not a user registered with the consultant or the administrator's device. The screen associated with customer device operations may include, for example, a search window that provides at least one customer consultation list or at least one customer consultation item. When the customer management service item 1203 is selected, the server device 100 may provide a virtual button or menu for creating a new session related to the customer management service.

When the conference support service item 1205 is selected, the server device 100 may provide a search item for searching for a specific session or an item capable of creating a new session in connection with the conference proceeding. The server device 100 may create a new session corresponding to the information input from the user device or support the user device connection to the created session. With respect to the proceeding of the conference, the server apparatus 100 can support sharing of video information, audio information, text information and the like transmitted by the user apparatuses.

As described above, the server apparatus of the present invention can provide a web-based customer consultation or webinar service utilizing real-time web socket technology. Such a server device can provide services such as real-time education, consultation, video conference, and presentation through a domain connection only by using a web browser based web socket technology without installing any software.

It should be noted that the embodiments of the present invention disclosed in the present specification and drawings are only illustrative of specific examples for the purpose of understanding and are not intended to limit the scope of the present invention. It will be apparent to those skilled in the art that other modifications based on the technical idea of the present invention are possible in addition to the embodiments disclosed herein.

10: Web-based real-time service system
101, 102, 103: User device
100: Server device
200: control module
210: front-end module
220: WAS Server Module
230: Socket server module
240: Database Server Module

Claims (13)

At least one user device;
A group management module configured to form a web based communication channel with the at least one user device and to group at least some of the functional modules capable of processing various types of information provided by the user device, A server apparatus for providing at least one service of a service based on a web socket;
Based real-time service system. A communication interface forming a web-based communication channel;
A memory for storing each function module capable of processing various types of information;
A control module for grouping at least a part of the functional modules and providing at least one of a presentation support service, a customer management service or a conference support service on a web socket basis;
Based real-time service support server device. 3. The method of claim 2,
The control module
A front-end module for performing data processing with various browsers connected through a web-based communication channel;
A socket server module for communicating with the front-end module and supporting grouping of functional modules related to the specific service;
A WAS server module for processing requests of user devices to be received;
A database server module for data storage and operation;
Based real-time service support server device. The method of claim 3,
The socket server module
A presentation support module for managing functional modules related to information processing to be transmitted and received in connection with a presentation support service for presenting a specific content;
A customer management module for managing a function module related to information processing to be transmitted and received in connection with a consulting service between a consultant device and a customer device;
A conference support module for operating a function module related to information processing to be transmitted and received in association with a conference proceeding between a plurality of user equipments;
Wherein the at least one web service server comprises at least one of a server and a server. 5. The method of claim 4,
The socket server module
A service application core for performing grouping and integrated management of functional modules related to at least one service support among the presentation support module, the customer management module, and the conference center module;
A module handler for processing information transfer between at least one of the presentation support module, the customer management module, and the conference center module and the service application core;
Wherein the web-based real-time service support server apparatus further comprises: 3. The method of claim 2,
The control module
A slide processing module for controlling real time slide synchronization by applying page switching of specific data in a specific user device to data display in another user device;
Based real-time service support server device. 3. The method of claim 2,
The control module
A user input module supporting a pen input function in a specific user device;
Based real-time service support server device. 3. The method of claim 2,
The control module
A web page processing module supporting real-time web page layer pop-up exposures;
Based real-time service support server device. 9. The method of claim 8,
Wherein the web page processing module exposes a specific web page pop-up during a predetermined period, during session formation, or during session formation. 10. The method of claim 9,
Wherein the web page includes advertisement information. 3. The method of claim 2,
The control module
A chat function module for displaying text information inputted by user devices connected to a session related to a specific service operation;
A message function module for transmitting a text information from a specific user device connected to the session to another user device;
Based real-time service support server device. 3. The method of claim 2,
The control module
And restricts the function modules available to user devices connected to the session related to the specific service operation according to the user setting. 3. The method of claim 2,
The control module
A presentation management service item for supporting a consultation service between a consultant apparatus and a client apparatus, and a conference support service item for supporting a conference proceeding between a plurality of user apparatuses, Based real-time service support server device.
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