KR20130082855A - Real-time information exchange system between sales facility and customer - Google Patents

Abstract

PURPOSE: A real time information exchange system between a sales facility and a client is provided to facilitate an efficient operation of a sales facility and a convenient sales facility use of a client by connecting the POS system of the information exchange system with the mobile application of the client and exchanging information between the sales facility and the client in real time. CONSTITUTION: A real time information exchange system between a sales facility and a client includes a POS terminal (110), a central server (120), a database (130), and a mobile terminal (140). The central server stores and updates 'real time information of a sales facility which is transmitted from the POS terminal' in the database through the receiver of the central server. The mobile terminal receives information about a sales facility which a client of a corresponding terminal uses, processes in a determining unit, and requests information which is necessary for the central server through the receiver. The database stores information about a sales facility and a client from the central server.

Description

REAL-TIME INFORMATION EXCHANGE SYSTEM BETWEEN SALES FACILITY AND CUSTOMER}

Point of Sales (POS) system of the sales facility using this system, and through the provision of mobile applications in conjunction with the establishment of a communication route between the sales facility and the customer who wants to use it, the inquiry of the sales facility (or customer), reservation and It relates to a service providing real-time information for each sales facility and customers such as purchase information.

One of the best reflections of the ubiquitous nature is smartphones and mobile applications running on them. Users who use it can access the network at any time, regardless of time and place, and perform desired computing tasks such as information retrieval, network formation, and schedule management. Accordingly, various services are provided, and the level of service desired by the user is steadily rising.

One example of information retrieval is an application that provides information on a restaurant. This helps to share and confirm the location of restaurants and reviews of people who use them in real time. However, it does not provide detailed information such as the restaurant's popular menu, price, empty seats, etc., and users' demand for such information is increasing.

POS system, on the other hand, is a comprehensive sales management system to double the ability to respond to customers in the future by integrating, analyzing and evaluating information at the point of sale in real time. In the case of a restaurant's POS system, it includes a variety of information about the restaurant, from information such as daily and monthly sales to information such as order details, prices, and remaining seats. That is, it can be said that it reflects the real-time information of one sales facility best.

Therefore, by providing a mobile application linked with such a POS system, detailed real-time information such as popular items, prices, remaining seats, etc. of a sales facility that a user intends to use, and the POS system of the sales facility, Efforts are needed to provide differentiated services that can meet the high needs of users, who are provided with information on customers, marketing targets, etc. in real time.

It extends the POS system to a system that can exchange information with customers and sales facilities without limiting the goal of store management. In other words, by establishing a system that integrates and manages each POS system that has accurate information on the current situation of multiple sales facilities, and provides mobile applications that are linked with the sales facilities that use this system, We will build a network to provide an environment where customers can check real-time information on sales facilities and exchange information with each other. As a result, it is possible to efficiently operate the sales facility and to facilitate the use of the sales facility by the customer.

A real-time information exchange system between a sales facility and a customer according to an embodiment of the present invention includes a POS terminal including a display unit installed in a plurality of sales facilities, a plurality of mobile terminals, POS terminals of the plurality of sales facilities, and a plurality of mobile terminals. A central server device that collects real-time information about sales facilities and customers, stores them in a database, determines whether information is transmitted according to the sales facilities and customers' requests, and a central server device that transmits information to each sales facility or each customer, and sales facilities from the central server. And a database that stores information about customers.

In addition, each POS terminal, mobile terminal, and central server are network communication capable devices including software required by the present invention, or may include or include a determination unit, a reception unit, and a transmission unit, and include new information of a sales facility (or a customer). Determining whether there is a new information of the sales facility (or customer), and transmitting the information to the central server, storing the information transmitted to the central server in a database, and requesting the customer (or sales facility). Retransmitting to the customer (or sales facility), and displaying information on the retransmitted sales facility (or customer) on the display unit of the customer's mobile terminal (or POS terminal of the sales facility).

The present invention provides an environment in which a sales facility and a customer can exchange information in real time by linking a POS system of a sales facility with a mobile application of a customer, thereby facilitating efficient operation of the sales facility and convenience of a customer using the sales facility. To help.

1 is a diagram illustrating a structure of a real-time information exchange system between a sales facility and a customer according to an embodiment of the present invention.
2 is a diagram showing the components of each of the real-time information exchange system components between the sales facility and the customer according to an embodiment of the present invention.

Hereinafter, embodiments according to the present invention will be described in detail with reference to the accompanying drawings. However, the present invention is not limited to or limited by the embodiments. In addition, the same reference numerals shown in the drawings denote the same members.

1 is a diagram illustrating a structure of a real-time information exchange system between a sales facility and a customer according to an embodiment of the present invention.

Referring to FIG. 1, a real-time information exchange system between a sales facility and a customer according to an embodiment of the present invention includes a POS terminal 110, a central server 120, a database 130, and a mobile terminal 140.

2 is a diagram showing the components of each of the real-time information exchange system components between the sales facility and the customer according to an embodiment of the present invention.

Referring to FIG. 2, the POS terminal 110 of the real-time information exchange system between a sales facility and a customer according to an embodiment of the present invention includes a determination unit 111, a reception unit 112, and a transmission unit 113 as a central server ( The central server 120 also determines the determination unit 121, the reception unit 122, the transmission unit 123, and the mobile terminal 140 as well as its determination unit 141, the reception unit 142, and the transmission unit 143, respectively. Include.

1 and 2, the POS terminal 110 receives the real-time information of the sales facility from the staff of the sales facility, etc. The determination unit 111 determines whether to update the real-time information of the sales facility, and updates the sales facility. If it is determined that there is information to be transmitted, the information is transmitted to the central server 120 through the transmitter 113.

At this time, the central server 120 stores and updates the real-time information of the sales facility transmitted from the POS terminal 110 in the database 130 through the receiving unit 122 of the central server 120.

1 and 2, the mobile terminal 140 receives information about a sales facility to be used from a user (customer) of the corresponding terminal, and processes it in the determination unit 141, which is centralized through the transmission unit 143. Request information required by the server 120.

At this time, the central server 120 transmits the request of the customer transmitted from the mobile terminal 140 to the determination unit 121 through the receiving unit 122 of the central server 120, and the determination unit 121 transmits the database ( 130, search and extract the response to the request of the customer, and retransmits to the mobile terminal 140 through the transmission unit 123.

The mobile terminal 140 receives the information transmitted from the central server 120 (142) and displays the information.

In the case of confirming the customer's request (reservation, order, etc.) in the POS terminal 110 is performed in a similar manner to the above.

1 and 2, the mobile terminal 140 receives a request for a sales facility that a customer wants to use from a user (customer), and determines whether to update the customer's real-time information in the determination unit 141. If it is determined that there is information to be updated by the customer, the information is transmitted to the central server 120 through the transmitter 143.

At this time, the central server 120 stores and updates the real-time information of the customer transmitted from the mobile terminal 140 in the database 130 through the receiving unit 122 of the central server 120 and again the customer of the customer in the database 130. Search the sales facility associated with the request, and transmits the customer's request through the transmission unit 123 to the POS system 110 of the corresponding sales facility.

In this case, the POS terminal 110 receives 112 information transmitted from the central server 120 and displays the corresponding information.

For example, if the sales facility is a restaurant, the POS system updates information on the remaining seats of the sales facility to the central server in real time. The central server stores and updates it in the database. When the customer requests the remaining seat information of the restaurant to the mobile terminal in order to use the restaurant, the information is received from the central server and confirmed. When the customer checks the remaining seat and makes a request for seat reservation, the request is received from the central server, stored in the database, updated, and sent back to the restaurant's POS system. The restaurant completes the reservation process by checking the reservation information of the customer and sending a confirmation response back to the mobile terminal of the customer through the central server.

The database 130 stores information of a plurality of sales facilities and information of a plurality of customers.

Embodiments according to the present invention may be implemented in the form of program instructions that can be executed through various computer means and recorded in a computer-readable medium. The computer readable medium may include program instructions, data files, data structures, etc. alone or in combination. The program instructions recorded on the medium may be those specially designed and constructed for the present invention or may be available to those skilled in the art of computer software. Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks, and magnetic tape, optical media such as CD-ROMs, DVDs, and magnetic disks, such as floppy disks. Magneto-optical media, and hardware devices specifically configured to store and execute program instructions, such as ROM, RAM, flash memory, and the like. Examples of program instructions include not only machine code generated by a compiler, but also high-level language code that can be executed by a computer using an interpreter or the like. The hardware device described above may be configured to operate as one or more software modules to perform the operations of the present invention, and vice versa.

As described above, the present invention has been described by specific embodiments such as specific components and the like. For those skilled in the art, various modifications and variations are possible from these descriptions.

Accordingly, the spirit of the present invention should not be construed as being limited to the embodiments described, and all of the equivalents or equivalents of the claims, as well as the following claims, belong to the scope of the present invention .

110: POS terminal
120: central server
130: database
140: mobile terminal
111: POS terminal determination unit
112: POS terminal receiving unit
113: POS terminal transmission unit
121: central server determination unit
122: central server receiver
123: central server transmission unit
141: mobile terminal determination unit
142: mobile terminal receiver
143: mobile terminal transmission unit

Claims (7)

A POS terminal including a display unit installed in a plurality of sales facilities;
A plurality of mobile terminals;
Collect real-time information about the sales facility and the customer from the POS terminal and the multiple mobile terminals of the multiple sales facility, store them in a database, determine whether to transmit the information according to the sales facility and the customer's request, and provide information to the sales facility or the customer, respectively. A central server device for transmitting;
A database for storing information on sales facilities and customers from the central server;
Real-time information exchange system between the customer and the sales facility, including. The method of claim 1, wherein
A sales facility is a sales facility in all fields that can incorporate the characteristics of POS terminals such as restaurants, clothing stores, karaoke rooms, PC rooms, etc. (product registration, sales management, and industrial affairs) without being limited to a specific field. The method of claim 1, wherein
The POS terminal is a device connected to the Internet by wire or wirelessly, a determination unit that determines whether to update the real-time information of the sales facility based on the value input to the POS terminal;
If it is determined that there is information to be updated of the sales facility, the transmission unit for transmitting the information to the central server; And
Receiving unit receiving new real-time information from the central server and immediately displaying it on the display of the POS terminal
Lt; / RTI > According to claim 1 and 3
The POS terminal may include or install software for controlling all of the determination unit, the transmitter, and the receiver of claim 3. The method of claim 1, wherein
The mobile terminal is a device capable of wireless Internet determination unit for determining whether to update the real-time information of the customer based on the value input to the mobile terminal; And
If it is determined that the information to be updated of the customer exists, the transmission unit for transmitting the information to the central server.
Receiving unit for receiving the real-time information of the sales facility from the central server to display the information on the sales facility to be used by the customer to display on the display of the mobile terminal
Lt; / RTI > According to claim 1 and 5
The mobile terminal may download and install software (smartphone application) for controlling all of the determination unit, the transmitter, and the receiver of claim 5. The method of claim 1, wherein
The central server is a device that is connected to the Internet by wire or wirelessly. The central server may include a receiver, a determination unit, and a transmission unit of the central server, and perform a function corresponding to or more than a PC that may contain or install software for controlling all of the central servers. Device that can.

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