KR20120112042A - A method of mediating service using a internet phone - Google Patents

Abstract

PURPOSE: A method for mediating a service between a service provider and a customer through an internet phone, a phone with an ATM(Automated Teller Machine) function, and a smart phone is provided to eliminate the need for an internet phone to memory or store a phone number of a service provider and supply service information to the service provider by using an abbreviated button. CONSTITUTION: A service mediation system receives a service providing request signal from an internet phone of an internet phone user. The service mediation system analyzes the service providing request signal. The service mediation system checks a location of the internet phone user and a service request time. The service mediation system determines the provision of the requested service. A service provider provides the service according to the determination of the service mediation system. [Reference numerals] (AA) Phone number of an internet phone usage company; (BB) Type of business of the internet phone usage company; (CC) Location of the internet phone usage company; (DD) Restaurant; (EE) Next to a Mapo-gu district Seogang library; (FF) Karaoke bar; (GG) 100m from right side of a Seocho-gu Yangae geriatric hospital; (HH) Karaoke; (II) Bang-bang intersection

Description

A service intermediary service between a service provider and a customer using a mobile phone and a mobile phone combined with an Internet phone and an ATM function {A METHOD OF MEDIATING SERVICE USING A INTERNET PHONE}

The present invention relates to a method for providing or brokering a service requested by a customer of an Internet telephone service provider by using an Internet telephone service (VoIP) provided by an Internet service provider (ISP) to an internet telephone service provider for a fee. Specifically, an internet phone provider is provided with an internet line from an internet service provider, and the internet phone user sets the service provider's phone number in a matrix to a shortcut button on the internet phone, and sets the set matrix. By assigning a shortcut function to a specific button of the Internet phone, the specific button is activated as a shortcut button, and the Internet phone user selects the corresponding service shortcut button of the Internet phone as a service provider at the request of the customer of the Internet phone user. Requests an internet phone connection, service The provider accepts the requested Internet telephony connection and provides the service to the customer of the Internet telephony provider, who pays a fee in exchange for receiving the service from the service provider. In the present invention, since the Internet phone user and the service provider can use the communication service at low cost because the Internet phone is used, and since the shortcut button is used, the Internet phone user can store or store the telephone number of the service provider. There is no need, and service providers can receive services reliably from Internet telephone users and provide services quickly to customers who request services.

In general, a service provider such as a courier service, a surrogate operation, a quick service, a call van, or the like, requests a user to use the service through a telephone call or the Internet, and the service provider receives a fee from the user and provides the requested service to the user. .

The present invention provides an Internet phone (or ATM phone) provided by an Internet Service Provider (ISP) by specifying an Internet line number directly or by an Internet telephone provider for a fee to a distributor. The distributor provides or brokers a service desired by the customer by providing the telephone company with a free machine value and a call charge. Instead of using the Internet phone free of charge, the Internet telephone user enters into a contract with the service provider or distributor to guarantee a certain number of call connections to the service provider or the service provider designated by the service provider. .

In addition, a user or customer who connects to the service provider using the Internet telephone provider's Internet telephone pays the service provider a fee for using the service provider's service, and uses the telephone to make an Internet telephone call through the distributor. In the case of providing the service provided to the company, the service provider divides a portion of the fee received from the customer as the revenue of the distributor.

Conventional Patent Publication No. 10-2003-0030417 is a contract to obtain an introduction fee by introducing a subscriber, such as a mobile phone, contract with a service user to participate in a campaign or event carried out by the planning agency, free from the planning agency The company provided mobile phones to subscribers, printed campaign ads from service providers, filled out campaign cards, and distributed them to affiliated stores.

However, the above-mentioned affiliate campaign method and post campaign card not only do not make good use of the advantages of Internet telephony, but also have the inconvenience of having to make a new affiliate campaign card and go to an affiliated store.

In addition, in the related art Patent Publication No. 10-2007-0050326, when a terminal and a user accessing a real-time connection to a central server and a wireless Internet using a wireless internet terminal and request a service to the central server, the central server is a client located at a short distance of the user It has the advantage of minimizing the tolerance rate by arranging reasonable rates according to the distance and dispatching the nearest freight forwarders to the user, but the user still needs to remember the telephone number of the service provider or the service provider In order to increase the number of provisions, there was a problem that a huge cost and time should be spent on public relations.

KR 10-2003-0030417 A KR 10-2007-0050326 A

The present invention provides a service provider such as a courier service, a surrogate operation, a quick service, a call van to easily obtain a customer who wants to use the service. The service provider receives a predetermined amount of fee from the service user and provides the requested service to the user.

In the case of Internet service providers, considerable efforts have been made to disseminate Internet telephony, but it is currently difficult to disseminate internet telephony by being pushed by telephones, cellular phones and smart phones. In addition, the distributor of the Internet phone (Distributor) is also a poor profit because the sale of the Internet phone is not smooth. In addition, from the point of view of the general user, when using the Internet phone, it was inconvenient to use because only a certain point was available for the call. As such, the present invention has been made to activate the spread of the Internet telephone and to use it usefully in real life in the situation where the spread and use of the Internet telephone is not smooth.

In other words, the present invention is to facilitate the service provided to those who do not frequently use the service industry such as courier service, surrogate operation, quick service, call van, etc., by storing the contact information of the service provider as a shortcut number on the Internet telephone. Even if the service provider's contact information is unknown, the service can be easily requested.

In the case of the service provider, it was inconvenient for the user to inquire the location of the user in order to determine the location of the user and to explain the time required to provide the service. In particular, service providers have been spending a lot of time and money in order to increase the number of service offerings.

For example, when a service user drinks alcohol at a restaurant, karaoke, or a bar, a proxy driving application is applied, but the service user often does not know or remember a phone number of a proxy driving company. In this case, the service user asks a person who works in a restaurant, karaoke, or bar to act as a surrogate driver, and even if a restaurant, karaoke or bar does not know or know the phone number of the surrogate driver, he or she can do so at times when there are many customers. After dialing the driver's phone number (usually 10 or 11 digits), there is a hassle to describe the location of a restaurant, karaoke or bar, and also the cost of using the phone.

In addition, if there is a frequent call with a surrogate driver for a service user, it is difficult to contact urgently if a restaurant, karaoke or bar needs to be urgently contacted. There was a problem in the operation and economic problems, and to solve these problems, there was a burden on the phone purchase cost and communication cost to use a separate telephone line.

In addition, surrogate driving companies often talk to people who work in restaurants, karaoke, or pubs rather than users who drink alcohol, and sometimes it takes a lot of talk time to find out the location of restaurants, karaoke or pubs. In this case, even if you want to call the surrogate operation in other restaurants, karaoke or bar, because of the time required for a lot of calls, the telephone connection was not smooth and the service was often lost. In particular, a surrogate driving company may be required to increase the number of service offerings, such as providing publicity to a restaurant, karaoke or bar, explaining public relations, or promoting surrogate operation to people who drink on the street. Promotional costs, time, and manpower were high, but many other agency operation companies did not have much effect because of the same promotion.

In order to solve the above problems, the present invention uses a shortcut button function of the Internet phone (VoIP), the Internet phone user connects the service request call to the service provider and the service provider provides the service to the customer A service providing or intermediary method using an internet telephone, the method comprising: providing an internet telephone user with an internet telephone to which an internet line is provided from an internet service provider (ISP); Setting up, by an internet phone user, a telephone number of a service provider in a matrix to a shortcut button of the internet phone; Assigning a shortcut function to a specific button of the Internet telephone by using the set matrix and activating the specific button as a shortcut button; Requesting, by the Internet telephone user, a service call button of the Internet telephone to request a service provider from the Internet telephone in response to a service request from a customer; The service provider accepts the requested internet telephone connection to provide a corresponding service to a customer, and the customer pays a service usage fee to the service provider.

The present invention relates to a method of mediating a service between a service provider and a customer using an Internet telephone (VoIP), which is provided free of charge to an internet telephone user from an internet telephone seller or distributor.

In the first step, an Internet telephone provider is provided free of charge to an Internet telephone user by an Internet telephone seller or a distributor who is paid for by the Internet telephone seller. The service intermediation system receives a service provision request signal requested from an Internet telephone of the service.

In the second step, the service intermediary system analyzes the received request signal to determine the location and service request time of the Internet telephone user. In the third step, the service intermediary system determines the location and service request of the identified Internet telephone user. It is determined whether the service is requested by Internet telephone according to the time, and in the fourth step, if it is determined that the service can be provided by determining whether the service is provided, the service is provided by the service provider according to the determination of the service intermediation system. do.

In the fifth step, the service intermediation system provides the service provider and the service provider who provided the service according to the request of the service provider and the number of the Internet telephone user and call requesting to provide the service to the Internet telephone user. The data is counted and stored in the service provider or the Internet service provider server, and in the sixth step, the service intermediation system periodically stores the stored data to the Internet telephone seller or the distributor and the service provider. to provide.

In the seventh step, a service of a service brokerage system using an Internet telephone (VoIP) in which the service brokerage system calculates a referral fee so that the service provider pays the referral fee for providing the service to the Internet telephone seller or distributor according to the provided data. It is a mediation method.

In addition, before the first step, the service provider's telephone number is set as a matrix on the internet phone's shortcut button using the shortcut button function, and the first step request signal is an IP network of an ISP. Receiving a word through a service intermediary system in the form of words or texts using a shortcut button of the Internet phone set in the matrix through the display terminal of the service provider.

In addition, the service provider uses the ATM or the bank network to calculate the referral fee calculated by the service brokerage system in step 7 in exchange for introducing the customer to the service provider. Remittance to the distributor's bank account.

In the service intermediation method, the communication device used in the service intermediation system may use a phone or a portable smart phone with an ATM function instead of the VoIP.

The service requested by the service provider from the Internet phone of the Internet phone user includes proxy operation, quick service, call van service, and courier service, but it does not limit services that can be performed by Internet phone, smartphone, and the like.

In the second step, the service provider is provided with information on the business type, telephone number, and location of the Internet telephone user in advance to provide the service requested from the Internet telephone user. When the request call comes to the service intermediary system, the information of the Internet telephone user is displayed on the display screen of the service provider.

In accordance with the sixth step data provided by the service intermediary system to the Internet telephone seller or distributor and service provider periodically, the Internet telephone seller or distributor and service provider provide the Internet telephone user with Internet telephone, call charges and promotional items. Provide for free.

In the third step, the service intermediation system determines whether the service provider has accepted the provision of the service in response to the service request requested by the Internet telephone, and the voice information or the text information to the Internet telephone that requested the service for the waiting time and the necessary information of the customer. Notify me.

In addition, the present invention provides an Internet service provider (ISP) to the distributor (distributor) pays an Internet phone to which the Internet line is paid, the distributor provides the Internet phone to the Internet user free of charge, the distributor is an Internet phone The company also pays for Internet telephony fees. The Internet telephone service provider uses the Internet telephone to contact the service provider for the service requested by the customer, and the service provider receives the service fee and provides the service to the customer. At this time, the telephone number of the service provider is stored in the Internet phone. If you select and press the shortcut number, the service provider is directly connected. The service provider also pays a portion of the fee received from the customer in exchange for connecting the customer to the distributor.

The present invention allows the Internet service provider to significantly spread the Internet phone, the Internet phone user can use the Internet phone for free and can greatly benefit economically, and also to ensure the regular service by providing quality services to customers It is a great help. It also has the advantage that customers of Internet telephony companies can quickly and easily get the service they want. In addition, service providers can easily acquire customers, allowing them to run their business reliably. As a result, Internet service providers, Internet phone users, service providers, and customers can all be satisfied business models.

In addition, Internet phone service providers and service users do not have to make efforts to remember or know the service provider's phone number. By simply pressing the shortcut button on the Internet phone, it is possible to use the Internet phone service provider quickly and safely. There is an effect that can effectively request a service.

In addition, the present invention is effective in profitability because the service provider can make a separate promotional leaflet, or stably provide a service without waste of time, time, and manpower for promotion.

1 is a conceptual diagram of a type of Internet telephony service
2 is a conceptual diagram of an internet phone service network
3 is a conceptual diagram for setting a connection relationship between a telephone number of a service provider of the present invention and a shortcut button of an Internet telephone in a matrix;
4 is a conceptual diagram illustrating a case where a service provider of the present invention receives a service request from an Internet telephone user.
5 is a conceptual diagram showing a correlation in the case of providing a service to the service provider of the Internet telephone service and the customer of the present invention.
6 is a conceptual diagram of a business model for generating an operating profit through a service providing and brokering method in which an Internet telephone user automatically connects a telephone to a service provider using a shortcut button function of the Internet telephone of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. In the accompanying drawings, the same reference numerals are used in the drawings to designate the same configuration in other drawings as much as possible. In the following description of the present invention, a detailed description of known functions and configurations incorporated herein will be omitted when it may make the subject matter of the present invention rather unclear. And certain features shown in the drawings are enlarged or reduced or simplified for ease of description, the drawings and their components are not necessarily drawn to scale.

Internet telephony services are provided through the technology of Voice over Internet Protocol (VoIP). The two terms are strictly different, but when used in an internet network instead of a telephone network, there is no significant difference in meaning, and the same is used in the present specification. Internet telephony technology, which has recently attracted the attention of telecom operators, Internet service providers, industries, and general users, is an area in which the market is rapidly growing and expanding at the same time as it is rapidly emerging as the largest application service of the Internet. The background of the growth of Internet telephony is that the telephone service can be provided free of charge or at a lower price than the existing PSTN even though there are some problems in convenience or quality by making a call using the internet network established by the existing Internet service providers. In other words, the cost of voice using the Internet Protocol (IP) based network is lowering at a faster rate than conventional telephones. Also, in recent years, Internet telephony is not merely providing a low-cost telephone service, but is also providing additional services integrating data including voice and video calls. In addition, it provides additional services that function as an ATM (Automatic Teller Machine), which also functions as wire transfer, balance inquiry, check inquiry, exchange rate inquiry, local tax and utility bill payment, and electronic money.

You can also use your Internet phone anywhere with Wibro Eggs, so make sure your phone number is a speed dial number for your Internet phone, or you can easily request a service anywhere you know your phone number. Can be provided.

The representative Internet phone service providers in Korea include SK Broadband, KT, LG, and Samsung.

1 is a conceptual diagram of an Internet telephony service type. According to the type of Internet telephony service, the method of sending and receiving voice information through the IP phone between the subscribers of the Internet, the method of sending and receiving voice information, etc. using the internet network using the soft phone between the subscribers of the Internet, the subscriber and the general telephone The subscriber may transmit and receive voice information through the Internet network and the PSTN network, and the method may include transmitting and receiving voice information through the PSTN network and the Internet network using a general telephone. Since the Internet phone needs to go through a gateway acting as a server to connect to the Internet, the usage of the Internet phone is stored on the server, which is why the number of Internet phone calls between the service provider and the Internet phone user is stored. In addition, promotion activities for providing service information may be possible depending on the frequency of service provision.

2 is a conceptual diagram of an internet phone service network.

In the conceptual diagram of the Internet phone service network, the service provider and the service provider represent a call network between an IP phone, a soft phone, and a general phone using an IP network provided by an Internet service provider (ISP).

If you explain more specifically

3 is a conceptual diagram of setting a connection relationship between a service provider's telephone number and a shortcut button of an internet telephone in a matrix.

According to an embodiment of the present invention, a shortcut button corresponding to the telephone number of each service provider may be used. It is difficult for Internet phone users or customers to memorize long and complicated phone numbers. Internet phone users are short and simple, and there is a desire to make a call easily and conveniently by using a speed dial number corresponding to each phone number. Therefore, in order to make a telephone call to a service provider using a shortcut button of an internet phone, it is important to first establish a connection relationship between the telephone number of the service provider and the shortcut button of the internet phone in a matrix.

For example, when the service provider is a company providing a surrogate operation service as shown in FIG. 3, a service provider providing a telephone connection service using a shortcut button of the Internet phone of the present invention is first selected.

Among the selected companies, prioritize according to the conditions of the most reliable, credible, or highly charged service information, and then select the service group button on the telephone number of the high priority service provider. The shortcut button gives the shortest shortcut button '1'. Then, when an internet phone company enters a shortcut button '1' of an internet phone, the telephone number is automatically connected to the phone number corresponding to the shortcut button '1'.

If the phone number corresponding to speed dial '1' is busy, you can wait for the call to finish and then try to connect again, and call the service provider's phone number corresponding to speed dial '11' at the next priority. You can also try

Similarly, if the service provider is a quick service, the shortest button is given the shortest '2' among the service groups to the service provider with higher priority. Then, when an internet phone company enters a shortcut button '2' of an internet phone, the telephone number is automatically connected to the phone number corresponding to the shortcut button '2'.

In this way, even if the service provider is a call van service, it is possible to assign shortcut buttons according to priorities using the matrix.

The form of the matrix described above is according to an embodiment, and how to set up a service group and how to set up a shortcut button is easy by a person having ordinary skill in the art to which the present invention belongs. The detailed description will be omitted since it may be changed.

4 is a conceptual diagram illustrating a case where a service provider receives a service provision request from a user of an Internet telephone user. For example, if the telephone number of the company that requested the service is '02-○○○○-△△ ▽▽ ', the Internet phone company is a restaurant, and the internet phone company is' next to Mapo City Sogang Library'. It can be. This allows service providers and Internet telephony providers to provide services more quickly because they can locate an internet telephony operator by just dialing up, rather than knowing the location of the internet telephony operator. Will be.

5 is a conceptual diagram of roles between operators using the Internet phone of the present invention. First, an ISP (Internet Service Provider) sells Internet telephones by granting Internet lines to its Internet telephones by granting various service functions including a telephone function and an ATM function. At this time, the Internet service provider may sell the Internet phone directly, but most of the time is sold through the Internet phone seller, and the Internet phone seller provides the distributor with a large amount of the Internet phone terminal, and the actual sale is sold by the distributor to each consumer individually. Done.

However, the Internet phone has not been dramatically increased in popularity despite the low call charges as functions of smart phones and the like have been recently improved. In order to solve this problem, if the Internet phone provider, such as restaurants, pubs and karaoke, is provided free of charge as a condition that supports the opening and calling costs, the Internet phone provider will receive free Internet calls. There is no reason. In this way, the Internet service provider may provide the telephone service provider directly with the Internet service provider, but the Internet service provider provides the Internet telephone service to the distributor in euros and the distributor pays the opening and calling fees free of charge to the telephone service provider. Instead, you can provide Internet telephones with the service provider's phone number so that you can contract a telephone call to the service provider for more than a certain number of calls. The Internet phone service provider can use the Internet phone to connect the service provider when the customer using the service requires a service such as a surrogate operation so that the service provider can be secured. To provide safe and prompt service to customers.

In this case, the customer pays a fee for using the service to the service provider, and a part of the fee is paid to the Internet service provider (ISP) or distributor in return for using the service provider's service by using an Internet telephone.

If you have purchased an Internet phone from an Internet service provider and provided it to an Internet phone user, you do not have to pay a service fee. In this case, there may be various additional functions of the Internet phone, and even if a function such as ATM is used, a certain fee may be paid to a part of the fee to the free Internet phone distributor.

From the point of view of the user who uses the Internet phone, the service fee of the Internet service provider or distributor will be incurred by the Internet service provider or distributor, and the customer's satisfaction can be provided smoothly. Since it can be improved, it is advantageous to secure customers.

6 is a conceptual diagram of a business model for generating an operating profit through a service providing or intermediary method in which a user of an internet phone user connects a phone to a service provider by using a shortcut button function of the Internet phone of the present invention.

First, an operator who wants to generate operating profit through the service providing or brokering method of the present invention searches for an Internet telephone user and a service provider and selects a company that meets a predetermined condition (step S1). You will receive free Internet phone calls from your Internet service provider or distributor.

The service provider (Internet service provider or distributor) or the Internet phone user sets up the connection relationship with the shortcut button of the Internet phone as shown in the matrix of FIG. 2 so as to correspond to the telephone number received from the service provider. (S2 step)

The operator or internet phone user then sets up a shortcut button function according to the matrix of FIG. (S3 step)

As a result, Internet phone companies can use the Internet phone for free in addition to the existing general phone, and provide services such as surrogate operation, quick service or call van service to users who need the service without being interrupted by the internet phone service provider's own business. You can do it.

Since the telephone number of the service provider is set as a shortcut button, the telephone service provider can conveniently and quickly try to connect to the service provider at any time to provide the necessary service to the user of the telephone service provider. I can help you get it. In addition, the user does not need to bother and remember the service provider's telephone number.

The service provider may also provide the service provider with the type, phone number and location information of the Internet phone service provider in advance (step S4). The service provider may provide the service type, phone number and location information of the Internet phone service provider. Store the information in advance on the server, and periodically update the information if there is a change in the information, and when the call from the Internet phone service provider receives the customer's location information on the display screen of the service provider to respond to the customer's service request Respond quickly. Since the business, phone number, and location information of the Internet phone service provider are provided in advance, the service provider can provide the service to the Internet phone service provider quickly and immediately without inquiring about the location or business of the Internet phone service provider.

Internet phone users are requested to provide services requested by the customer to the service provider using the Internet phone provided by the operator, the operators who want to create operating profit through the service providing method of the present invention according to the number of service provided As a result, the service provider charges a fee (part of the customer fee) for providing the service. (S5 step)

When an internet telephone user requests a service provider to connect to the Internet by selecting a shortcut button on the Internet telephone according to the user's request, the service provider transmits the service provider's telephone number information to the Internet telephone according to the requested telephone connection signal. Request a call from your provider. And the service provider accepts the call (Call) for the requested call (Call) is to provide the service to the user. In this case, a telephone call where an Internet telephone user's customer requests a service provider to provide a service by using an Internet telephone is transmitted in a verbal or text form through an IP network.

In this way, the Internet phone service provider can enable the service to be provided to the user by using the Internet phone provided by the service provider within the scope of the disruption to his or her own business. It is possible to provide a service to a user without putting a promotional leaflet or a promotional manpower, thereby making it possible to generate more revenue than a conventional promotional leaflet or a promotional manpower.

The operator who wants to generate operating profit through the service provision and mediation method of the present invention should know how much the service provider provided the service because he charges for the provision of the service from the service provider. In the present invention, the Internet phone is used, and since the Internet phone makes a call through an internet phone service provider's communication network or a gateway, which is a kind of server, the Internet phone service provider requests information on how much the service provider has provided. The service provider pays the operator a weekly fee at a contracted rate based on the number of stored calls.

Therefore, an operator who wants to generate operating profit through the service providing and intermediation method using the Internet telephone of the present invention uses the Internet telephone service provider or service provider as an embodiment to accurately grasp the fee for providing the service. The company accepts the requested internet phone connection and requests the customer to count and accumulate the number of calls provided to the customer, and store the accumulated count on the server of the Internet service provider, or the service provider separately You can request to save to the storage means.

Based on the stored count, the service provider can charge a fee for using the Internet phone from the service provider at regular intervals.

In addition, a service provider who wants to generate operating profit through the service providing and intermediation method using the Internet phone of the present invention accepts the service provider's request to provide the service by the service provider as another embodiment for charging the service fee. You can ask your Internet telephony service provider or service provider to store your Internet telephony operator and service provider based on one call signal, and count and accumulate call acceptances from your Internet telephony operator and service provider. The accumulated count may be stored in the server of the Internet service provider, or the service provider may be requested to store in a separate storage means.

Based on the accumulated count, the service provider can charge a fee for using the Internet phone from the service provider at a certain period of time.

In addition, the service provider may transmit information on waiting time until service provision or acceptance of a service request to an Internet telephone user as voice information or text information such as a voice message or a text message to a service user, that is, a customer.

Claims (8)

A method of mediating a service between a service provider and a customer by using a VoIP (VoIP), which is provided free of charge to an internet telephone user from an internet telephone seller or distributor,
Internet telephones provided with an Internet line from an Internet service provider (ISP) are provided free of charge to an Internet telephone operator by an Internet telephone seller or a distributor who is paid for by the Internet telephone seller, and from the Internet telephone operator's Internet telephone. A first step of receiving, by the service intermediation system, a request for service provision request; And
A second step of analyzing, by the service intermediation system, the received request signal to determine the location and service request time of the Internet telephone user; And
The service intermediation system is a third step of determining whether to provide a service requested by the Internet telephone in accordance with the identified location of the Internet telephone company and service request time; And
A fourth step of providing a service by a service provider according to the determination of the service intermediation system when it is determined that the service provision is possible by determining whether to provide the service; And
The service intermediary system counts the number of Internet telephone users and Calls requested to provide the service to the Internet telephone service provider and the number of service providers and services provided according to the service provision request. A fifth step of storing the data in a service provider or an Internet service provider server; And
The service intermediary system is a sixth step of providing the stored data to the Internet telephone seller or distributor and a service provider periodically for a predetermined period; And
And a seventh step in which the service brokerage system calculates the introduction fee so that the service provider pays the introduction fee for providing the service to the Internet phone seller or the distributor according to the provided data. Service mediation method of service intermediation system used.
The method of claim 1,
Prior to the first step, the service provider's telephone number is set as a matrix on the internet phone's shortcut button by using the shortcut button function of the internet phone, and the first step request signal is set to the IP network of the ISP. Service intermediation using Internet telephony (VoIP) characterized in that it comprises a step of receiving the service intermediary system in the form of words or texts using a shortcut button of the Internet phone set in the matrix and displayed on the display terminal of the service provider How to broker a service in the system.
The method of claim 1,
In exchange for introducing the customer to the service provider by the Internet phone service provider, the service provider provides the Internet phone seller or distributor with the introduction fee calculated by the service brokerage system in step 7 using the ATM or bank network. The service brokering method of the service brokerage system using an Internet telephone (VoIP), characterized in that it comprises the step of remittance to the bank account of.
The method according to any one of claims 1 to 3,
In the service intermediation method, the communication device used in the service intermediation system is a service intermediary method, characterized in that the phone or a portable smart phone with an ATM function instead of the Internet telephone (VoIP).
The method according to any one of claims 1 to 3,
The service intermediary method of the service intermediation system using the Internet phone (VoIP), characterized in that the service requested from the Internet phone provider to the service provider from the Internet phone service provider.
The method according to any one of claims 1 to 3,
In the second step, the service provider is provided with information on the business type, telephone number, and location of the Internet telephone user in advance to provide the service requested from the Internet telephone user. When the request call (Call) comes to the service brokerage system, the service brokerage method of the service brokerage system using the Internet telephone (VoIP), characterized in that the information of the Internet phone user is displayed on the display screen of the service provider.
The method according to any one of claims 1 to 3,
In accordance with the sixth step data provided by the service intermediary system to the Internet telephone seller or distributor and service provider periodically, the Internet telephone seller or distributor and service provider provide the Internet telephone user with Internet telephone, call charges and promotional items. Service intermediary method of the service intermediation system using an Internet telephone (VoIP), characterized in that it provides for free.
The method according to any one of claims 1 to 3,
In the third step, the service intermediation system determines whether the service provider has accepted the provision of the service in response to the service request requested by the Internet telephone, and the voice information or the text information to the Internet telephone that requested the service for the waiting time and the necessary information of the customer. Service intermediary method of the service intermediary system using an Internet telephone (VoIP), characterized in that to notify.

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