KR20110086411A - Method and system of providing assessment information in real time - Google Patents

Method and system of providing assessment information in real time Download PDF

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Publication number
KR20110086411A
KR20110086411A KR1020100006131A KR20100006131A KR20110086411A KR 20110086411 A KR20110086411 A KR 20110086411A KR 1020100006131 A KR1020100006131 A KR 1020100006131A KR 20100006131 A KR20100006131 A KR 20100006131A KR 20110086411 A KR20110086411 A KR 20110086411A
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KR
South Korea
Prior art keywords
evaluator
evaluation
smartphone
service providing
identifier
Prior art date
Application number
KR1020100006131A
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Korean (ko)
Inventor
김경서
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김경서
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Priority to KR1020100006131A priority Critical patent/KR20110086411A/en
Publication of KR20110086411A publication Critical patent/KR20110086411A/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0217—Discounts or incentives, e.g. coupons or rebates involving input on products or services in exchange for incentives or rewards
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0251—Targeted advertisements
    • G06Q30/0267—Wireless devices
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/023—Services making use of location information using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds

Abstract

PURPOSE: A method and system for providing real time evaluation information are provided to directly supply evaluation of a user who used a service and supply incentive about an evaluator who evaluates a service. CONSTITUTION: A evaluator registration device(120) receives a first evaluator registration message for evaluator registration from a smart phone of a user using a service in a service providing place. The evaluator registration device transmits a second evaluation registration message including an identifier of the smart phone and an identifier of the service providing place. If the second evaluator registration message is received, an evaluation server(130) registers the user of the identifier as a evaluator of the service providing place based on the identification of the smart phone.

Description

METHOD AND SYSTEM OF PROVIDING ASSESSMENT INFORMATION IN REAL TIME}

The disclosed technology relates to a method and system for providing real-time evaluation information through a smartphone.

A smartphone may be defined as a hybrid wireless communication device combining the advantages of a mobile phone and a personal digital assistant (PDA). In a smartphone, a general telephone service can be used through a cellular network, and a data service can be used through a wireless LAN. In addition, the smart phone can implement a personal information management function can provide convenience to the user.

Among the embodiments, the method for providing real-time evaluation information is performed in a real-time evaluation information providing system including a smartphone, an evaluator registration device and an evaluation server, and the smartphone installs an evaluator registration widget (Widget) downloaded from the evaluation server. do. The evaluator registration widget transmits to the evaluator registration device a first evaluator registration message for evaluator registration for the service providing place, the first evaluator registration message including an identifier of the smartphone, and the evaluator registration device. The apparatus for evaluator registration installed in the service providing place as an access point of the wireless Internet transmits a second evaluator registration message including the identifier of the service providing place and the identifier of the smartphone to the evaluation server. . The evaluation server registers the user who owns the smartphone as an evaluator of the service providing place based on the identifier of the smartphone and the identifier of the service providing place, and requests the service user to evaluate the service providing place. In case of receiving the first evaluation request message for the service provider, the evaluator of the service providing place is searched and immediately sent a second evaluation request message including the identifier of the service providing place to the retrieved smartphone of the evaluator.

Among the embodiments, the real-time evaluation information providing system is installed in the service providing place as an access point of the wireless Internet, the first evaluator registration message for evaluator registration from the smart phone owned by the user using the service at the service providing place- An evaluator registration device and a second evaluator registration that receive a first evaluator registration message comprising an identifier of the smartphone and transmit a second evaluator registration message comprising an identifier of the service providing place and an identifier of the smartphone In the case of receiving a message, a first evaluation request for registering a user who owns the smartphone as an evaluator of the service providing place based on the identifier of the smartphone and requesting an evaluation of the service user for the service providing place. Where the service is provided if a message is received A second evaluation request message including an identifier and a rating server to send immediately to the smart phone.

1 is a diagram illustrating a system for providing evaluation information according to an embodiment of the disclosed technology.
FIG. 2 is a diagram illustrating an evaluator registration widget installed in the smartphone of FIG. 1.
3 is a block diagram illustrating an evaluator registration device of FIG. 1.
4 is a block diagram for explaining an evaluation server of FIG. 1.
5 is a flowchart illustrating an operation method of a system for providing real-time evaluation information.

The description of the disclosed technique is merely an example for structural or functional explanation and the scope of the disclosed technology should not be construed as being limited by the embodiments described in the text. That is, the embodiments may be variously modified and may have various forms, and thus the scope of the disclosed technology should be understood to include equivalents capable of realizing the technical idea.

On the other hand, the meaning of the terms described in the present application should be understood as follows.

The terms " first ", " second ", and the like are used to distinguish one element from another and should not be limited by these terms. For example, the first component may be named a second component, and similarly, the second component may also be named a first component.

The term “and / or” should be understood to include all combinations that can be suggested from one or more related items. For example, the meaning of “first item, second item and / or third item” may be given from two or more of the first, second or third items as well as the first, second or third items. Any combination of the possible items.

When a component is referred to as being "connected" to another component, it should be understood that there may be other components in between, although it may be directly connected to the other component. On the other hand, when an element is referred to as being "directly connected" to another element, it should be understood that there are no other elements in between. On the other hand, other expressions describing the relationship between the components, such as "between" and "immediately between" or "neighboring to" and "directly neighboring to", should be interpreted as well.

Singular expressions should be understood to include plural expressions unless the context clearly indicates otherwise, and terms such as "include" or "have" refer to features, numbers, steps, operations, components, parts, or parts thereof described. It is to be understood that the combination is intended to be present, but not to exclude in advance the possibility of the presence or addition of one or more other features or numbers, steps, operations, components, parts or combinations thereof.

For each step, the identifiers (e.g., a, b, c, ...) are used for convenience of description, and the identifiers do not describe the order of the steps, and each step is clearly contextual. Unless stated in a specific order, it may occur differently from the stated order. That is, each step may occur in the same order as specified, may be performed substantially simultaneously, or may be performed in the reverse order.

All terms used herein have the same meaning as commonly understood by one of ordinary skill in the art unless otherwise defined. Terms defined in commonly used dictionaries should be interpreted to be consistent with meaning in the context of the relevant art and can not be construed as having ideal or overly formal meaning unless expressly defined in the present application.

1 is a diagram illustrating a system for providing evaluation information according to an embodiment of the disclosed technology.

Referring to FIG. 1, the evaluation information providing system 100 includes a smartphone 110, an evaluator registration device 120, and an evaluation server 130, and includes a smartphone 110, an evaluator registration device 120, and an evaluation. The server 130 may be connected through a cellular network and / or a wireless LAN.

The smartphone 110 may download an evaluator registration widget (Widget) from the evaluation server 130 and install the downloaded evaluator registration widget. FIG. 2 is a diagram illustrating an evaluator registration widget installed in the smartphone of FIG. 1. In FIG. 2, as shown on the screen of the smartphone 110, the smartphone 110 may execute the evaluator registration widget 210 under user control. In one embodiment, when the user touches the evaluator registration widget 210, the smartphone 110 may execute the evaluator registration widget 120. The evaluator registration widget 120 may register a user who owns the smartphone 110 as an evaluator for a service providing place. For example, the evaluator registration widget 120 may register a user who uses a service at a specific service providing place as an evaluator for the corresponding service providing place.

The evaluator registration widget 210 may operate in the background without being terminated once executed. This is because the evaluator registration widget 210 may automatically register a user who owns the smartphone 110 as an evaluator for a service providing place. For example, when the user who owns the smartphone 110 uses a service of a preset category, the evaluator registration widget 210 automatically registers the user who owns the smartphone 110 as an evaluator for a service providing place. Can be. In addition, the evaluator registration widget 210 may be automatically executed when the smartphone 110 is booted.

When the user touches the evaluator registration widget 210 of the smartphone 110 to execute the evaluator registration widget 210 at the service providing place, the evaluator registration widget 210 is provided to the evaluator registration device 120 at the service providing place. Send a first evaluator registration message to register as an evaluator for the evaluator; In another embodiment, when the user who owns the smartphone 110 uses a service of a preset category, the evaluator registration widget 210 may register the evaluator registration device 120 as an evaluator for a service providing place. 1 The evaluator registration message can be sent. In one embodiment, the first evaluator registration message may include an identifier of the smartphone 110. The identifier of the smartphone 110 may include a phone number for the smartphone 110.

The evaluator registration device 120 is installed at a service providing place as an access point of the wireless Internet. When the first evaluator registration message is received, the evaluator registration device 120 transmits a second evaluator registration message including an identifier of the smartphone 110 that transmitted the first evaluator registration message and an identifier of a service providing place.

In an embodiment, the evaluator registration apparatus 120 may transmit an identifier of a category to which a service provided at a service providing place belongs. For example, the evaluator registration apparatus 120 may periodically broadcast an identifier of a category to which a service provided at a service providing place belongs. In one embodiment, the evaluator registration widget 210 of the smartphone 110 compares the category identifier received from the evaluator registration device 120 with the category identifier preset in the evaluator registration widget 210 to compare the smartphone 110. It may be determined whether the owning user has used a service of a preset category.

3 is a block diagram illustrating an evaluator registration device of FIG. 1.

Referring to FIG. 3, the evaluator registration apparatus 120 includes a network interface unit 310, a controller 320, and a storage unit 330.

The network interface 310 connects the evaluator registration device 120 with a network, and transmits and receives data with an external device through the network. For example, the external device includes a smartphone 110 and an evaluation server 130. In one embodiment, the network interface 310 connects the smartphone 110 and the evaluator registration device 120 through a wireless network, and connects the evaluation server 130 and the evaluator registration device 120 through a wired network. Can be.

The controller 320 controls each component of the evaluator registration device 120. When the first evaluator registration message is received from the smartphone 110, the controller 320 generates a second evaluator registration message including an identifier of the smartphone 110 and an identifier of a service providing place, and generates the second evaluator registration. The message is sent to the evaluation server 130. In an embodiment, the controller 320 may transmit an identifier of a category to which a service provided at a service providing place belongs. For example, the controller 320 may generate a service identification message including a category identifier and transmit a service identification message. The storage unit 330 stores data necessary for the operation of the evaluator registration device 120.

The evaluation server 130 may register an evaluator of the service providing place and request a registered evaluator to evaluate the corresponding service providing place. When the evaluation is received, the evaluation server 130 may provide the received evaluation to the user terminal.

4 is a block diagram for explaining an evaluation server of FIG. 1.

Referring to FIG. 4, the evaluation server 130 includes a controller 410 and a database 420.

When the second evaluator registration message is received from the evaluator registration device 120, the controller 410 controls the user who owns the smartphone 110 based on the identifier of the smartphone 110 and the identifier of the service providing place. Register as an evaluator of the offer site. For example, the controller 410 identifies the service providing place by comparing the identifier of the service providing place previously stored in the database 420 with the identifier of the service providing place included in the second evaluator registration message, and identifies the identified service providing place. You can register the identifier of your smartphone in. In one embodiment, the controller 410 may store the time of registering the evaluator together with the evaluator registration.

When the first evaluation request message for requesting the evaluation of the service user for the service providing place is received from the user terminal, the evaluation server 130 may request an evaluation to the evaluator registered for the service providing place. In one embodiment, the user terminal may include a specific question received from the user in the first evaluation request message and transmit it. In one embodiment, the user terminal may comprise a smartphone, a portable terminal and a PC and may be connected to the evaluation server 130 via an internet network and / or a cellular network.

When the first evaluation request message is received, the controller 410 searches the evaluator registered for the service providing place in the database 420, and requests the evaluator to evaluate the search. In an embodiment, the controller 410 searches the database 420 and selects at least one evaluator registered from a time at which the first evaluation request message is received before a predetermined time, and selects at least one evaluator smart. The second evaluation request message including the identifier of the service providing place may be immediately transmitted to the phone 110. Accordingly, the evaluation server 130 may request an evaluation of the service providing place from an evaluator who recently used the service at the service providing place. If there are many registered evaluators, the controller 410 may select at least one evaluator in a round-robin manner.

In another embodiment, the controller 410 may select at least one evaluator from the remaining evaluators except the evaluator who has previously requested an evaluation of the service providing place. Accordingly, the evaluation server 130 may prevent the same evaluator from repeatedly requesting an evaluation, and may prevent the evaluation information providing system 100 from being used as an advertisement means for a specific service providing place.

When the second evaluation request message is received from the evaluation server 130, the smartphone 110 displays a reception screen of the evaluation request message. When the user who owns the smartphone 110 receives the evaluation of the service providing place, the smartphone 110 may transmit a first evaluation message including the evaluation of the service providing place to the evaluation server 130. have.

When the first evaluation message is received from the smartphone 110, the control unit 410 of the evaluation server 130 includes a second evaluation including an evaluator's evaluation of the service providing place in the user terminal that has sent the first evaluation request message. An evaluation message can be sent. That is, when the evaluation of the service providing place is received from the evaluator, the evaluation server 130 may provide the evaluator's evaluation of the service providing place to the user who requested the evaluation of the service providing place.

In one embodiment, when the evaluation of the service providing place from the evaluator is received, the evaluation server 130 may provide an incentive to the evaluator. For example, the evaluation server 130 may transmit to the smartphone 110 a coupon or a discount coupon that can use the service at the service providing place.

5 is a flowchart illustrating an operation method of a system for providing real-time evaluation information.

The smartphone 110 downloads the evaluator registration widget 210 from the evaluation server 130 and installs the evaluator registration widget 210. The evaluator registration widget 210 may register a user who owns the smartphone 110 as an evaluator for a service providing place.

When the evaluator registration widget 210 is executed, the evaluator registration widget 210 transmits a first evaluator registration message for evaluator registration for the service providing place to the evaluator registration device 120 through a wireless LAN or a cellular network (step S510). In one embodiment, the first evaluator registration message may include an identifier of the smartphone 110.

The evaluator registration device 120 is installed at the service providing place as an access point of the wireless Internet. The evaluator registration device 120 transmits a second evaluator registration message including the identifier of the service providing place and the identifier of the smartphone 110 included in the first evaluator registration message to the evaluation server 130 (step S520).

The evaluation server 130 registers the user who owns the smartphone 110 as an evaluator of the service providing place based on the identifier of the service providing place included in the second evaluator registration message and the identifier of the smartphone 110 (step) S530).

When the first evaluation request message for requesting the evaluation of the service user for the service providing place is received from the user terminal 500 (step S540), the evaluation server 130 searches for the evaluator registered for the service providing place. (Step S550). In one embodiment, the user terminal 500 may comprise a smartphone, a portable terminal and a PC and may be connected to the evaluation server 130 via an internet network and / or a cellular network.

In an embodiment, the evaluation server 130 may select at least one evaluator registered from a time when the evaluator is searched and received a first evaluation request message before a predetermined time. In another embodiment, the evaluation server 130 may select at least one evaluator from the remaining evaluators except the evaluator who has previously requested an evaluation of the service providing place.

The evaluation server 130 transmits a second evaluation request message including the identifier of the service providing place to the smartphone 110 of the selected evaluator (step S560). The smartphone 110 transmits a first evaluation message including the evaluation of the service providing place to the evaluation server 130 (step S570). When the first evaluation message is received, the evaluation server 130 transmits a second evaluation message including the evaluation of the service providing place to the user terminal 500 (step S580).

The disclosed technique may have the following effects. It is to be understood, however, that the scope of the disclosed technology is not to be construed as limited thereby, as it is not meant to imply that a particular embodiment should include all of the following effects or only the following effects.

The real-time evaluation information providing system according to an embodiment may provide a real-time evaluation of the service providing place using a smartphone. In addition, the real-time evaluation information providing system can directly provide a user's evaluation using the service, it can provide an incentive for the evaluator who evaluated the service.

The real-time evaluation information providing system according to an embodiment may request the user for specific information desired by the user. In addition, the real-time evaluation information providing system can request the user who recently used the service at the service providing place for the evaluation of the service providing place, and prevents the same evaluation rater from repeatedly requesting the real time evaluation information providing system. It can be prevented from being used as an advertising means for a specific service providing place.

It will be apparent to those skilled in the art that various modifications and variations can be made in the present invention without departing from the spirit or scope of the present invention as defined by the following claims It can be understood that

Claims (13)

In the real-time evaluation information providing system comprising a smart phone, an evaluator registration device and an evaluation server, wherein the smart phone is installed in the evaluator registration widget (Widget) downloaded from the evaluation server;
The evaluator registration widget transmitting to the evaluator registration device a first evaluator registration message for evaluator registration for the service providing place, the first evaluator registration message including an identifier of the smartphone;
The evaluator registration device, wherein the evaluator registration device is installed at a service providing place as an access point of wireless internet, registers a second evaluator including an identifier of the service providing place and an identifier of the smartphone in the evaluation server. Sending a message;
Registering, by the evaluation server, the user who owns the smartphone as an evaluator of the service providing place based on the identifier of the smartphone and the identifier of the service providing place; And
When receiving the first evaluation request message for requesting the evaluation of the service user for the service providing place, the evaluation server searches for the evaluator of the service providing place and identifies the identifier of the service providing place on the retrieved smartphone of the evaluator. Immediately transmitting a second evaluation request message comprising a real-time evaluation information providing method. The method of claim 1,
When receiving the first evaluation message including the evaluation of the service providing place from the smartphone of the evaluator, the evaluation server further comprises transmitting a second evaluation message including the evaluation of the service providing place. Real-time evaluation information providing method comprising a. The method of claim 2,
And if the first evaluation message is received, providing an incentive to the evaluator. The method of claim 1, wherein the identifier for the smart phone is
Real-time evaluation information providing method comprising a phone number for the smartphone. The method of claim 1, wherein immediately transmitting the second evaluation request message is
Select at least one evaluator registered from a time at which the first evaluation request message is received for the service provider place before a predetermined time, and send the second evaluation request message to a smartphone of the selected at least one evaluator. Method for providing real-time evaluation information, characterized in that for transmitting. 6. The method of claim 5, wherein immediately transmitting the second evaluation request message is
And selecting the at least one evaluator in a round-robin manner. The method of claim 1, wherein immediately transmitting the second evaluation request message is
Selecting at least one evaluator other than the evaluator who previously transmitted the second evaluation request message, and transmitting the second evaluation request message to a smartphone of the at least one selected evaluator. How to Provide Information. The method of claim 1, wherein transmitting the first evaluator registration message comprises:
When the owner of the smartphone uses a service of a preset category, the evaluator registration widget, wherein the evaluator registration widget presets a service category for registering the evaluator, registers the first evaluator on the reviewer registration device. Real-time evaluation information providing method comprising the step of transmitting a message. The apparatus of claim 8, wherein the rater registration widget is
The identifier of the category to which the service provided by the service providing place belongs from the evaluator registration device, and compares the received category identifier and the preset service category identifier to the owner of the smartphone to the service of the preset category; Real-time evaluation information providing method characterized in that it determines whether or not used. In a real-time evaluation information providing system comprising a smartphone, an evaluator registration device and an evaluation server, wherein the smartphone installs an evaluator registration widget (Widget) downloaded from the evaluation server.
The widget transmits to the evaluator registration device a first evaluator registration message for evaluator registration for the service providing place, the first evaluator registration message including an identifier of the smartphone,
The evaluator registration device, wherein the evaluator registration device is installed at the service providing place as an access point of the wireless Internet, transmits a second evaluator registration message including the identifier of the service providing place and the identifier of the smartphone to the evaluation server; ,
The evaluation server registers a user who owns the smartphone as an evaluator of the service providing place based on the identifier of the smartphone, and sends a first evaluation request message for requesting an evaluation of the service user for the service providing place. And a second evaluation request message including the identifier of the service providing place immediately to the smartphone. 11. The method of claim 10, wherein the evaluation server
If a first evaluation message including an evaluation of the service providing place is received from the smartphone of the evaluator, the second evaluation message including the evaluation of the service providing place is transmitted. Provide system. The method of claim 11, wherein the evaluation server
And when the first evaluation message is received, providing an incentive to the evaluator. A first evaluator registration message for registering an evaluator from a smartphone owned by a user who has been installed at a service providing place as an access point of the wireless Internet and used a service at the service providing place-The first evaluator registration message is an identifier of the smartphone. An evaluator registration device for receiving a second evaluator registration message including an identifier of the service providing place and an identifier of the smartphone; And
When the second evaluator registration message is received, registering the user who owns the smartphone as an evaluator of the service providing place based on the identifier of the smartphone and requesting evaluation of the service user for the service providing place. And a rating server configured to immediately transmit a second evaluation request message including the identifier of the service providing place to the smartphone when the first evaluation request message is received.
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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2013172639A1 (en) * 2012-05-14 2013-11-21 성균관대학교산학협력단 System and method for analyzing experience in real time
CN106570975A (en) * 2016-11-02 2017-04-19 深圳怡化电脑股份有限公司 Acquisition method and device of service evaluation
US10671645B2 (en) 2011-08-31 2020-06-02 Research & Business Foundation Sungkyunkwan University Real time experience analyzing system and method

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10671645B2 (en) 2011-08-31 2020-06-02 Research & Business Foundation Sungkyunkwan University Real time experience analyzing system and method
WO2013172639A1 (en) * 2012-05-14 2013-11-21 성균관대학교산학협력단 System and method for analyzing experience in real time
KR20150037828A (en) * 2012-05-14 2015-04-08 성균관대학교산학협력단 System and method for analyzing experience in real time
CN106570975A (en) * 2016-11-02 2017-04-19 深圳怡化电脑股份有限公司 Acquisition method and device of service evaluation

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