KR20090064819A - Method for exchanging money, bank robot with exchanging money application and recording medium - Google Patents

Abstract

A bank robot, an exchange processing method, and a recording medium for this equipped with an exchange dealing function are provided to process the exchange dealing through the bank robot without standing in line in an exchange booth. An operation mode setup unit(234) sets up the operation mode of a bank robot in a money exchanging transaction mode corresponding to the exchange dealing object. A scenario selecting unit(236) selects the exchange dealing scenario corresponding to the exchange dealing mode. When the exchange dealing is recognized, a money exchanging payment confirming unit confirms the money exchanging validity for exchanging the money. A money exchanging payment processing unit supplies the exchanged object money.

Description

Bank robot with exchange function and exchange method and recording medium {Method for Exchanging Money, Bank Robot with Exchanging Money Application and Recording Medium}

1 is a diagram showing the configuration of a bank robot operating system having a currency exchange function according to an embodiment of the present invention.

2 is a diagram illustrating a configuration of a bank robot function for providing a currency exchange transaction using a virtual face-to-face authentication method at an international airport according to an embodiment of the present invention.

3 is a diagram illustrating a bank robot initialization process for producing map data for a bank robot operation place according to an exemplary embodiment of the present invention.

4 is a diagram illustrating a process of manufacturing external boundary map data for a closed operation place according to an exemplary embodiment of the present invention.

5 is a diagram illustrating a process of manufacturing external boundary map data for an open operation place according to an embodiment of the present invention.

FIG. 6 is a diagram illustrating a process of manufacturing internal map data for a bank robot operation site according to an exemplary embodiment of the present invention.

7A and 7B illustrate a process of moving a bank robot to a bang robot operating position on an international airport according to an embodiment of the present invention.

8A and 8B illustrate a process of setting an operation mode of a bank robot according to an exemplary embodiment of the present invention.

9 is a diagram illustrating an operation mode setting process of a bank robot according to another exemplary embodiment of the present invention.

10 is a diagram illustrating a process of setting an operation mode of a bank robot according to another exemplary embodiment of the present invention.

FIG. 11 is a diagram illustrating a virtual face-to-face authentication process for currency exchange transactions using a virtual face-to-face authentication method through a bank robot according to an embodiment of the present invention.

12A and 12B are diagrams illustrating a currency exchange process of a virtual face-to-face transaction method through a bank robot according to an embodiment of the present invention.

13 is a diagram illustrating a process of inputting a currency exchange amount according to a currency exchange transaction scenario according to an embodiment of the present invention.

14 is a diagram illustrating a process of reading air ticket RFID information by reading air ticket RFID information according to a currency exchange scenario according to an embodiment of the present invention.

<Description of main parts of drawing>

100: bank robot 105: image input device

110: screen output device 115: RFID reader device

120: wireless communication means 125: card reader device

130: ID scan device 135: Wireless AP

140: robot control device 145: ticket management server

150: ticket management D / B 155: financial company server

The present invention recognizes the customer voice data input through the voice input means to determine whether the customer utterance prediction information matching the currency exchange target, and ignite the model response corresponding to the customer voice data through the voice output means A customer response processing unit for outputting voice, an operation mode setting unit for setting an operation mode of the bank robot to a currency exchange mode corresponding to the currency exchange target, and a scenario selection unit for selecting a currency exchange scenario corresponding to the currency exchange mode And, when the exchange transaction is approved according to the exchange transaction scenario, the exchange rate confirmation unit for checking the validity of the exchange rate to exchange and pay the currency to be exchanged, and the currency exchange payment processing when the currency exchange validity check It relates to a bank robot having a currency exchange function having a payment processing unit.

With the continuous development of information and communication technology, guide robots equipped with various guide functions have been deployed in public places for external publicity effect.In October 2006, guide robots began to be operated at Gimpo Airport and Incheon Airport. Has only a simple guide function and serves as a mobile kiosk.

On the other hand, due to the continuous development of information and communication technology, banks' financial trading channels have been commercialized in various non-face-to-face financial trading channels such as internet banking, wireless banking, telebanking and home banking in the conventional window trading-based face-to-face trading channels. Due to the dispersion of the same financial transaction channel, the bank teller performs a function of a marketing channel or an external public relations channel in addition to the financial transaction channel function.

Recently, as the competition between banks intensifies, each bank is more inclined to renew the bank image and improve the reliability than ever before, but through the bank window, the customer face-to-face image renewal and reliability improvement method or advertisement using the conventional media In addition to the renewal of the base image and the enhancement of reliability, no other method can be found.

An object of the present invention for solving the above problems is the step of recognizing a currency exchange customer located near the bank robot among customers visiting the airport through the image recognition means, and selecting a currency exchange scenario for the currency exchange customer And, upon approving the exchange transaction according to the exchange transaction scenario, confirming the validity of the exchange rate for exchanging the currency to be exchanged and paying the exchange transaction customer; The present invention provides a method of processing a currency exchange through a bank robot, the method including: a.

The bank robot having a currency exchange function according to the present invention recognizes the customer voice data input through the voice input means and checks whether it includes customer utterance prediction information matching the currency exchange object, and through the voice output means. A customer response processing unit for uttering and outputting an exemplary response corresponding to customer voice data, an operation mode setting unit for setting an operation mode of the bank robot to a currency exchange mode corresponding to the currency exchange target, and the currency exchange mode. A scenario selection unit for selecting a corresponding exchange transaction scenario, a currency exchange confirmation unit for confirming the validity of the exchange rate for exchanging and paying the currency to be exchanged when the exchange transaction is approved according to the exchange transaction scenario, and the exchange rate validation At the time, the exchange is provided with a currency exchange processing unit for processing the payment currency And that is characterized.

The bank robot having a currency exchange function according to the present invention, when the validity of the currency level is not confirmed, checks the location of the exchange office of the airport in which the bank robot is operated, and moves the position of the bank robot to the exchange office through autonomous moving means. It is characterized in that it is further provided with a currency exchange mobile processing unit for processing to guide the exchange customer to the exchange office.

In the bank robot having a currency exchange function according to the present invention, the customer response processing unit utters the currency exchange induced speech information through the voice output means and outputs the voice, and the customer voice data input through the voice input means. Characterized in that it further comprises whether to include the expected response information matching the currency exchange target.

The bank robot having a currency exchange function according to the present invention, through an autonomous means of movement, at least one currency exchange transaction to a plurality of customers visiting the airport without interfering with the movement of the customer visiting the airport equipped with the bank robot It is characterized in that it further comprises a position control for controlling to move the position of the bank robot to a position to provide.

On the other hand, according to the present invention, a method for processing a currency exchange through a bank robot includes the steps of recognizing a currency exchange customer located near a bank robot among customers visiting the airport through an image recognition means, and a currency exchange scenario for the currency exchange customer. Selecting, and when approving the exchange transaction according to the exchange transaction scenario, confirming the validity of the exchange rate for exchanging the currency to be exchanged and paying the exchange transaction customer; and when the currency exchange validity is verified, the currency to be exchanged. Characterized in that it comprises the step of payment processing.

In the exchange processing method through the bank robot according to the present invention, if the validity of the money exchange class is not confirmed, the location of the exchange office of the airport is checked, and the location of the bank robot is moved to the exchange office by an autonomous moving means. It characterized in that it further comprises the step of processing to guide the customer to the exchange office.

On the other hand, it includes a computer-readable recording medium recording a program for executing the above-described exchange processing method through the bank robot.

Hereinafter, with reference to the accompanying drawings and description will be described in detail the operating principle of the preferred embodiment of the present invention. However, the drawings and the following description shown below are for the preferred method among various methods for effectively explaining the features of the present invention, the present invention is not limited only to the drawings and description below. In addition, in the following description of the present invention, if it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description will be omitted. Terms to be described later are terms defined in consideration of functions in the present invention, which may vary according to intentions or customs of users or operators. Therefore, the definition should be made based on the contents throughout the present invention.

In addition, preferred embodiments of the present invention to be carried out below are provided in each system functional configuration to efficiently describe the technical components constituting the present invention, or system functions that are commonly provided in the technical field to which the present invention belongs. The configuration will be omitted, and described mainly on the functional configuration to be additionally provided for the present invention. If those skilled in the art to which the present invention pertains, it will be able to easily understand the function of the components that are conventionally used among the omitted functional configuration not shown below, and also the configuration omitted as described above The relationship between the elements and the components added for the present invention will also be clearly understood.

In addition, the following examples will be used to appropriately modify, integrate, or separate the terminology so that those skilled in the art to which the present invention pertains may clearly understand the present invention. The present invention is by no means limited thereto.

As a result, the technical spirit of the present invention is determined by the claims, and the following examples are one means for efficiently explaining the technical spirit of the present invention to those skilled in the art to which the present invention pertains. It is only.

1 is a diagram illustrating a configuration of a bank robot 100 operating system having a currency exchange function according to an embodiment of the present invention.

In more detail, Figure 1 relates to the configuration of a bank robot 100 operating system for providing a virtual face-to-face authentication exchange transaction at the international airport, if one of ordinary skill in the art to which the present invention pertains, Figure 1 Various implementation methods for the configuration of the bank robot 100 operating system may be inferred by referring to and / or modifying the present invention, but the present invention includes all the implementation methods inferred from the above, and the implementation method illustrated in FIG. The technical features are not limited only.

Referring to FIG. 1, the bank robot 100 operating system includes a bank robot 100 provided at an international airport and having a bank robot 100 functional configuration shown in FIG. 2, and the bank robot 100. A wireless AP 135 (or base station) to which a wireless communication channel is connected through short-range wireless communication, a robot control device 140 for controlling the bank robot 100 through the wireless AP 135, and the robot control device A financial system and a financial company server 155 connected to a financial network (eg, a party network, a CD joint network) and processing a financial transaction business corresponding to a virtual face-to-face transaction through the bank robot 100. And at least one flight ticket information ticketed at the international airport, when the airline ticket is provided with an RFID tag, corresponding flight ticket RFID information, departure destination country information for the flight ticket, Departure Target The ticket management server 145 is provided with (or manages) a ticket management D / B 150 for linking currency information about a price and departure procedure time information for departure through the air ticket. Characterized in that made.

According to another embodiment of the present invention, the wireless AP 135 may be replaced with a base station on a wide area wireless network including at least one of a CDMA / WCDMA based mobile communication network, an HSDPA based wireless communication network, an IEEE 802.16.x based mobile Internet, and the like. In this case, the bank robot 100 may connect a wireless communication channel with the base station through the wide area wireless network, and the bank robot 100 may be operated using the wide area wireless network. It is obvious that it is included in the method of implementation.

The bank robot 100 includes an autonomous movement means 215 in the form of wheels (or bipedal walking) on a humanoid body, and includes an image recognition device and an identification card scanning device 130 for processing virtual face-to-face authentication. And at least one screen output device 110, a key input device, a card reader device 125, and an RFID reader device 115 for processing a currency exchange transaction of a virtual face-to-face authentication method according to the virtual face-to-face authentication. And, characterized in that it comprises a wireless communication means 120 for connecting a wireless communication channel and the wireless AP 135 provided in the international airport.

Here, the technical features of the bank robot 100 will be described with reference to FIG. 2.

The wireless AP 135 is a short-range communication means including at least one bank robot 100, Bluetooth (BlueTooth), Wi-Fi (Wi-Fi), UWB (Ultra Wide Band system) provided in the international airport, and IEEE And a wireless communication channel using an 802.11.x based wireless LAN protocol, and the robot control for real-time control and monitoring of the bank robot 100 in the robot control apparatus 140 based on the wireless communication channel. A communication channel and a financial transaction communication channel for processing a virtual face-to-face transaction through the bank robot 100 may be connected.

Herein, the robot control communication channel periodically checks whether the robot control device 140 is connected to the bank robot 100 based on a wireless communication channel between the bank robot 100 and the wireless AP 135. The bank robot 100 monitoring channel for checking and tracking the current position (or movement path) of the bank robot 100, an operation mode checking channel for confirming an operation mode of the bank robot 100, and the bank robot 100. Operation mode setting channel for setting the operation mode of the remote control, information providing channel for providing various information (or data) necessary for the operation of the bank robot 100 to the bank robot 100, the bank robot 100 At least one operation scenario verification channel for verifying whether the exchange transaction of the virtual face-to-face authentication method is being processed according to the exchange transaction scenario corresponding to the operation mode of the bank robot 100. It eojineun preferred.

The bank robot 100 monitoring channel is out of the line of sight of the management staff who manages the bank robot 100 according to the movement characteristic of the bank robot 100 moving autonomously without being fixed as in the conventional CD / ATM. When the bank robot 100 is stolen or manipulated by a hacker while being out of the manager's line of sight, there is always a risk that a banking system may be exposed to the bank robot. It is preferable to include a communication channel for real-time monitoring whether the 100 is operating normally without being stolen, lost or malfunctioned, and tracking the current position (or movement path) of the bank robot 100. The operation state of the bank robot 100 monitored through the monitoring channel is stored in real time in the log information of the bank robot 100 provided in the robot control apparatus 140. To be preferred.

The operation mode confirmation channel remotely confirms an operation mode of the bank robot 100 that is automatically set according to a conversation between the bank robot 100 and a customer for exchange transaction or a currency exchange target selection of the customer for exchange transaction. It is preferable that the communication channel is configured to include, and the operation mode of the bank robot 100 checked through the operation mode confirmation channel is stored in real time in the log information of the bank robot 100 provided in the robot control apparatus 140. It is desirable to be.

The operation mode setting channel includes a communication channel for remotely setting the operation mode of the bank robot 100 to an operation mode for processing a currency exchange transaction using a virtual face-to-face authentication method in the robot control apparatus 140. Preferably, the operation mode of the bank robot 100 set through the operation mode setting channel is stored in real time in the log information of the bank robot 100 provided in the robot control device 140.

The information providing channel includes a communication channel for providing various information (or data) necessary for the bank robot 100 to operate at the international airport to the bank robot 100 from the robot control device 140. Preferably, the information (or data) provided to the bank robot 100 through the information providing channel is preferably stored in real time in the bank robot 100 log information provided in the robot control apparatus 140.

In this case, the information (or data) provided to the bank robot 100 through the information providing channel may include operation location map data for the international airport.

In the operation scenario verification channel, the bank robot 100 operates after the operation mode of the bank robot 100 is automatically set (or remotely set) to an operation mode for processing a virtual face-to-face authentication exchange exchange transaction. And a communication channel for verifying whether the virtual face-to-face authentication type exchange transaction is properly handled according to a currency exchange scenario corresponding to a mode, wherein the bank robot 100 is verified through the operation scenario verification channel. The scenario verification information may be stored in real time in the bank robot 100 log information provided in the robot control apparatus 140.

According to an embodiment of the present invention, the operation scenario verification channel controls the robot by generating a verification value (or an authentication value) for the scenario step after performing a specific exchange transaction scenario step in the bank robot 100. When transmitting to the device 140, the robot control device 140 preferably comprises a communication channel for approving (or authenticating) the verification value (or authentication value), the robot control device 140 in the After approving (or authenticating) the verification value (or authentication value), the bank robot 100 preferably performs the following scenario steps.

If the operation scenario is not verified while performing a virtual face-to-face authentication exchange transaction according to a specific currency exchange scenario, the robot control apparatus 140 cancels the currency exchange transaction of the virtual face-to-face authentication scheme for which the operation scenario has not been verified. In addition, it is preferable that the bank robot 100 also cancels the exchange transaction of the virtual face-to-face authentication method in which the operation scenario is not verified.

In addition, the financial transaction communication channel is a communication channel for processing the exchange transaction requested by the exchange target customer through the bank robot 100 based on a wireless communication channel between the bank robot 100 and the wireless AP (135) For example, the various information (or data) transmitted and received through the financial transaction communication channel may be verified in real time through an operation scenario verification channel of the robot control communication channel.

If one of ordinary skill in the art to which the present invention belongs, information (or data) transmitted and received to process a currency exchange transaction according to the exchange transaction procedure of the virtual face-to-face authentication method defined by the bank that operates the bank robot 100. Since the structure and the transmission and reception order thereof can be inferred, a detailed description thereof will be omitted for convenience.

Here, the robot control communication channel and the financial transaction communication channel preferably comprises a channel on the communication protocol provided in the wireless communication channel, and the robot control communication channel and the financial transaction communication channel according to the intention of those skilled in the art It may be provided in the form of a separate communication channel having a separate radio frequency bandwidth, or a separate communication channel having a different communication address, whereby the present invention is not limited.

The robot control apparatus 140 controls the bank robot 100 through the wireless AP 135, and a financial network (eg, a party network, a CD common network, etc.) provided in an international airport including the international airport. It characterized in that it comprises a terminal (or server) for processing a currency exchange request requested from the bank robot 100 in connection with the financial system (or financial company server 155) provided in the bank through, one The robot control apparatus 140 may control and operate the plurality of bank robots 100 provided at the international airport.

According to the exemplary embodiment of the present invention, the robot control apparatus 140 includes operation location map data for an international airport including the international airport, and maps the current location of the bank robot 100 to the operation location map data. The bank robot 100 and the movement path of the bank robot 100 when the bank robot 100 travels the international airport. It is preferable to save the data in association (or display it on the operation place map data).

In addition, the robot control device 140, the bank robot 100 location information on the international airport, the bank robot 100 operation mode information that is automatically set (or remotely set) at the location of the bank robot 100, Preferably, the bank robot 100 log information including at least one operation scenario verification information corresponding to an operation mode of the bank robot 100 may be checked and stored through the robot control communication channel.

In addition, the robot control device 140, the operation mode of the bank robot 100 is automatically set (or remotely set) to the operation mode for processing the exchange transaction of the virtual face-to-face authentication method, the bank robot 100 In the financial transaction communication channel transmits the information (or data) for processing the exchange transaction of the virtual face-to-face authentication method according to the scenario corresponding to the set operation mode, the financial network (eg, It is preferable to process a currency exchange request requested from the bank robot 100 in connection with a financial system (or a financial company server 155) provided in the bank through a current network, a CD common network, and the like.

According to one embodiment of the present invention, the robot control device 140 is requested from the bank robot 100 in connection with a financial system provided in the bank through the bank, of the financial network provided in the international airport It is preferable to process a currency exchange request, and in this case, the robot control device 140 preferably performs a function of a virtual window terminal provided in the international airport, in which case it is provided through the bank robot 100. It is preferable that the kind of virtual face-to-face authentication exchange that is possible includes all exchanges of virtual face-to-face authentication provided through the counter terminal.

According to another exemplary embodiment of the present invention, the robot control apparatus 140 connects the financial system with the financial company server 155 provided in the bank through the CD common network among the financial networks provided in the international airport. It is preferable to process a currency exchange request requested from the bank robot 100 through, in this case, the robot control device 140 preferably performs the function of a virtual exchange office provided in the international airport.

The financial system is a computer system provided in a bank for managing at least one financial account opened to a customer and providing at least one financial transaction service based on the financial account. An accounting system that handles window services such as credit or receiving or trust or foreign exchange; an information system that processes headquarters operations, branch office information support and customer information management; and the financial system and at least one other financial system (or payment system) Interconnection, or access to the financial system from at least one non-face-to-face financial transaction means (e.g., Internet banking, wireless banking, IC chip based wireless banking, tele banking, TV banking, etc.) provided on at least one external communication network. Or at least one common network (eg, CD common network, financial common network) And an external system that provides various financial transaction interfaces through the interface, and the financial system includes an interface module corresponding to a middleware platform that provides interfacing between components in the financial system, and the financial DBMS (DataBase Management System) including at least one database that stores and manages predetermined information (eg, ledger information, customer information, or management information, etc.) required for each function in a component of the system. It characterized by comprising a.

In addition, the financial system is a foreign exchange module (not shown) according to the intention of a person skilled in the art or the type of each bank (eg, commercial bank, savings bank, trust bank) in which the financial system is provided and the purpose and characteristics of the financial system. At least one component such as an investment finance module (not shown) and an international module (not shown) may be further included, and a person having ordinary knowledge in the technical field to which the present invention pertains may be included in the financial system. Since it will be familiar with the technical details, a detailed description thereof will be omitted for convenience, whereby the present invention is not limited.

According to an embodiment of the present invention, when the robot control device 140 performs a function of a virtual teller terminal, the robot control device 140 may include an accounting system and an information system provided in the financial system through the network. It is preferable to process a currency exchange transaction of a virtual face-to-face authentication method corresponding to the operation mode of the bank robot 100 in association.

According to another exemplary embodiment of the present invention, when the robot control apparatus 140 performs a virtual CD / ATM function, the robot control apparatus 140 is a financial company server 155 provided in the bank through a CD common network. (E.g., CD common network server), and exchange a transaction of a virtual face-to-face authentication method corresponding to the operation mode of the bank robot 100 through an external system of the financial system in connection with the financial institution server 155. It is preferable to process.

The ticket management server 145 is at least one flight ticket information ticketed at the international airport, if the RFID tag is provided in the flight ticket, the corresponding flight ticket RFID information, the country of destination information for the flight ticket, And (or manage) a ticket management D / B 150 that stores and exchanges currency information of the target country of departure and information of departure procedure time for departure through the air ticket.

According to one embodiment of the invention, the ticket management D / B 150 is preferably provided on the DBMS in the financial system, in this case, the ticket management server 145 finance and operate the DBMS It is preferable to include the information system on the system.

According to another embodiment of the present invention, the ticket management D / B 150 is preferably implemented in a separate database form associated with the financial system, in this case, the ticket management server 145 is the robot control It is preferable to include a DB server connected to the device 140 and a communication network for operating and managing the ticket management D / B (150).

Alternatively, the ticket management D / B 150 is preferably implemented in the form of a database provided in the storage device provided in the robot control device 140, in this case, the ticket management server 145 is the robot control device It is preferable to implement in the form of DB management means (not shown) for operating and managing the ticket management D / B 150 at 140.

According to another embodiment of the present invention, the ticket management D / B 150 is preferably implemented in the form of a database provided in the memory unit 276 of the bank robot 100, in this case the ticket management The server 145 is preferably implemented in the form of a DB management means (not shown) for operating and managing the ticket management D / B 150 on the bank robot 100.

Preferably, the flight ticket information stored in the ticket management D / B 150 includes ticket information on at least one flight ticket ticketed using the international airport as a departure airport, and the flight ticket information Preferably, at least one of the departure airport information, the arrival airport information, the country (or city) information where the arrival airport is located, the aircraft takeoff time information, and the like.

The air ticket RFID information, when the air ticket is provided with an RFID tag, is RFID information stored in an RFID tag included in the air ticket, and follows a standard RFID code system, and is defined to be used for ticket identification at the international airport. It is desirable to include a code identification scheme.

Preferably, the departure destination country information includes country information where the arrival airport included in the flight ticket information is located.

The currency information to be exchanged is information for specifying a currency to be exchanged when the customer holding the air ticket departs the country of destination, and the currency is to be exchanged. The currency information to be exchanged preferably comprises a plurality of currency information.

According to the exemplary embodiment of the present invention, the currency exchange currency information may further include real-time exchange rate information for the currency exchange currency. In this case, the bank robot 100 may use the robot control device 140. It is possible to receive real-time exchange rate information on the currency to be exchanged through the ticket management server 145, not the financial system (or financial company server 155).

The departure time information includes the departure procedure start time information that the customer holding the flight ticket must go through the departure procedure in order to depart to the destination country, and the departure procedure closing time information for which the departure procedure ends. It is preferable.

2 is a diagram illustrating a functional configuration of a bank robot 100 that provides a currency exchange transaction using a virtual face-to-face authentication method at an international airport according to an embodiment of the present invention.

In more detail, Figure 2 is a view showing the configuration of the bank robot 100 having a currency exchange function of the virtual face-to-face authentication at the international airport, if the person having ordinary knowledge in the technical field to which the present invention belongs, Although various implementation methods for the functional configuration of the bank robot 100 for providing a virtual face-to-face authentication exchange transaction at the international airport may be inferred with reference to FIG. It is made, including the method, the technical features are not limited only to the implementation method shown in FIG.

Hereinafter, in FIG. 2, a plurality of functional components provided in the bank robot 100 are linked to realize a function of one bank robot 100, but the main controller 230 provided in the bank robot 100 is provided. Not directly controlled by the controller, but operated with a degree of freedom within a predetermined range (for example, the command of the main controller 230 by distributing the information processing function of the main controller 230 provided in the bank robot 100, or the A set of functional components that operate by reading the commands of the functional components directly controlled by the main controller 230 is referred to as " means " for convenience, and controls the means or provides various information input / output from the means. The technical features of the bank robot 100 will be described in detail, hereinafter, referred to as “parts” for functional components directly controlled by the main controller 230 provided in the bank robot 100.

However, here the naming of the means and means is for easily explaining the technical features of the bank robot 100, each functional component included in the means may be directly controlled by the main control unit 230, The present invention is not limited thereby.

The bank robot 100 which provides the virtual face-to-face authentication exchange transaction, serves a customer visiting the international airport, and induces a face-to-face face-to-face exchange exchange transaction based on voice speech and voice recognition. And a voice output means 200 and a voice input means 205. The voice output means 200 and the voice input means 205 are controlled by the voice input means 205. It is characterized in that it comprises a customer response processing unit 278 that reads the voice recognition information to confirm the response status to the customer, and processing the speech information for each response situation to be output through the voice output means 200 and In addition, among the plurality of customers located in front of the bank robot 100, the voice output means 200, the voice input means 205 and the customer response processing unit 278 Characterized in that it further comprises an image recognition means 210 for recognizing the exchange target customer received.

Referring to FIG. 2, in order to provide an exchange and exchange transaction for a customer visiting the international airport, the image recognition unit 210 may include an image input device (located on the face (or front) of the bank robot 100). 105 and a camera unit 212 for acquiring image data for a plurality of customers located in front of the bank robot 100 from the image input device 105 and through the camera unit 212. And an image recognizing unit 213 for recognizing image data for the exchange target customer from the obtained image data.

The image input device 105 located on the face (or front) of the bank robot 100 has the same shooting (or image acquisition) conditions (eg, lens magnification (or refractive index), CCD (Charged Coupled Device) sensitivity, resolution). , A number of colors, etc.) and a digital camera (or digital camcorder) device having an auto focus control function, and at least two or more image input devices 105 are spaced apart (or at a distance). It is characterized by being away.

According to a preferred embodiment of the present invention, the image input device 105 is preferably provided in the face portion of the bank robot 100, it is preferable to be spaced apart in the left and right directions, such as the left and right eyes of the human.

The camera unit 212 controls the image input device 105 to obtain image data for a plurality of customers located in front of the bank robot 100, the image input device 105 (B) acquiring the captured image data through the &quot;

According to the exemplary embodiment of the present invention, the camera unit 212 acquires image data of a plurality of customers whose image input device 105 is located in front of the bank robot 100 and includes the image data in the image data. It is preferable to control a plurality of focus on a plurality of subjects by automatically recognizing a customer's face among the plurality of subjects, and the lens separation distance information of the image input device 105 and the spaced apart of the lens It is preferable to confirm a plurality of focus control information including refractive index information (or magnification information).

In addition, the camera unit 212 controls the shooting direction (Line Of Sight (LOS)) of the image input device 105 in the up and down / left and right direction within a predetermined range, or the image input device 105 is provided Preferably, the bank robot further includes a function of controlling the face of the bank robot 100 in a vertical direction within a predetermined range.

The image recognition unit 213 may check image data acquired from at least two image input devices 105 through the camera unit 212.

In addition, the image recognition unit 213 may calculate a focal length for a plurality of customer faces based on a plurality of focus control information for a plurality of focus corresponding to the obtained image data. The depth value of each customer is calculated based on the plurality of focal lengths.

According to the exemplary embodiment of the present invention, the image recognition unit 213 recognizes the customer having the closest calculated focal length as the exchange target customer, or recognizes the customer having the smallest depth value for each customer calculated as the exchange target. It is desirable to be recognized as a customer.

Alternatively, the image recognizing unit 213 looks at the bank robot 100 through face recognition of the acquired image data (or the line of sight (LOS) coincides with the image input device 105), It is preferable to recognize a customer who is igniting toward the bank robot 100 (for example, the lip of the customer's face is moving) as the exchange target customer.

When the exchange target customer is recognized, the image recognition unit 213 may provide the exchange target customer image data among the plurality of customer image data included in the image data to the customer-facing processor 278.

Referring to FIG. 2, in order to provide an exchange and a currency exchange service to a customer who visited the international airport, the bank robot 100 may provide at least one currency exchange utterance information to be outputted to the target currency exchange customer, and the currency exchange utterance. Speak corresponding to any one of currency exchange induced speech information in order to store a plurality of customer expected response information corresponding to the information and to induce at least one currency exchange transaction to the target currency exchange customer through the voice output means 200. A customer for processing data to be outputted as voice, and confirming exchange target information desired by the customer by comparing customer voice recognition data recognized through the voice input means 205 with the customer expected response information in response to the exchange inducing speech. It is characterized by including a treatment unit 278.

Here, the at least one exchange induced utterance information to be voice output to the target currency exchange customer, and the plurality of customer expected response information corresponding to the exchange induced utterance information are stored in the memory unit 276 provided in the bank robot 100. It may be stored, the present invention is not limited by the storage location on the bank robot 100.

The exchange-induced speech information is information that the bank robot 100 utters to induce at least one exchange for the exchange target customer, and includes customer response speech information and at least one currency exchange induced speech information after the customer response. It is preferable to comprise sequentially.

The plurality of customer expected response information corresponding to the exchange-induced speech information is ignited from the target currency exchange customer in response to the exchange-induced speech information uttered to the target currency exchange customer through a mall voice output means 200 and the voice input means. It is preferably made to include the expected response information matching the customer speech recognition data expected to be recognized through 205.

Alternatively, the customer response processing unit 278 may predict at least one or more customer utterances expected to be uttered from the foreign currency target customer, and provide the customer utterance in order to provide an exchange and exchange transaction for the customer who visited the international airport. Customer voice recognition data recognized by the exchange target customer through the voice input means 205 and stored in association with a plurality of best response speech information for inducing at least one currency exchange transaction to the exchange target customer in response to the information. Confirming the customer utterance prediction information matched with the voice output means; It is characterized in that the processing to output the voice through 200).

Here, at least one or more customer speech prediction information that is expected to be uttered from the exchange target customer, and a plurality of best-response speech information for inducing at least one exchange transaction to the exchange target customer in response to the customer speech prediction information It may be stored in the memory unit 276 provided in the bank robot 100, the present invention is not limited by the storage position on the bank robot 100.

The customer utterance prediction information is located in front of the bank robot 100, and the customer who wants to provide at least one exchange service through the bank robot 100 utters the bank robot 100, the voice Preferably, the input means 205 includes the expected utterance information of the customer who is expected to be exchanged, and the customer utterance prediction information preferably includes at least one or more customer inquiry information.

According to an exemplary embodiment of the present invention, the customer utterance prediction information may include at least one or more keyword information (eg, currency exchange keyword) to be included in the customer query information.

The plurality of best response speech information for inducing at least one currency exchange transaction to the exchange target customer in response to the customer speech prediction information may include at least one response information corresponding to at least one customer inquiry information corresponding to the customer speech prediction information. As the parent answer, the answer to the customer query, but preferably comprises information to induce a currency exchange transaction that can be provided through the bank robot 100 to the exchange target customer.

Referring to FIG. 2, in order to provide an exchange and a currency exchange service to a customer visiting the international airport, the voice output means 200 may provide a digital speech voice signal corresponding to at least one or more pieces of speech data to be outputted to the customer to be exchanged. The speech generation unit 204 to generate the digital speech voice signal corresponding to the speech data is converted into an analog voice signal and output through the voice output device 202 (for example, a speaker) included in the bank robot 100. It characterized in that it comprises a voice output unit 203, the voice input means 205 is an analog voice spoken from the exchange target customer through the voice input device 206 provided in the bank robot 100 A voice input unit 207 for receiving a signal and converting the input analog voice signal into a digital voice signal; and converting the analog voice signal into a digital voice. A sound source positioning unit 208 for converting to a call, selectively amplifying only the voice signal of the customer to be exchanged from the digital voice signal, and filtering and erasing the remaining noise; and recognizing the stereotactic digital voice signal to exchange the customer And a voice recognition unit 209 for recognizing customer voice recognition data.

According to an embodiment of the present invention, when the exchange target customer is recognized by the image recognition unit 213, the customer response processing unit 278 may respond to the customer response speech information on the recognized exchange target customer and the customer response. Afterwards, at least one exchange-induced speech information is sequentially provided to the speech generating unit 204.

When the customer-facing speech information for the exchange target customer recognized by the customer-facing processor 278 and at least one exchange-induced speech information after the customer response are sequentially provided, the speech generating unit 204 may perform the speech. And generating a digital speech signal corresponding to the information.

According to the method of the present invention, the speech generation unit 204 digitally speaks the customer response speech information and the at least one currency exchange induced speech information sequentially after the customer response according to a TTS (Text To Speech) method. It is desirable to generate a voice signal.

When the utterance generation unit 204 generates a digital utterance speech signal that sequentially includes the customer response utterance information and at least one currency exchange induced utterance information after the customer response, the voice output unit 203 generates the voice signal. The digital speech voice signal is decoded and converted into an analog voice signal, and output through the voice output device 202 (eg, a speaker) provided in the bank robot 100.

After the voice signal including the customer response utterance information and at least one currency exchange induced utterance information is sequentially output after the customer response, the voice input unit 207 is uttered by the exchange target customer, and then the bank robot ( Characterized in that it receives the analog voice signal input through the voice input device 206 provided in 100, characterized in that for converting the input analog voice signal to a digital voice signal.

When the digital voice signal is encoded through the voice input unit 207, the sound source positioning unit 208 selectively amplifies only the voice signal of the customer to be exchanged from the digital voice signal. In addition to the voice signal of the remaining noise is characterized in that the filtering and cancellation.

If one of ordinary skill in the art to which the present invention pertains, the sound source positioning unit 208 infers various implementation methods (or algorithms) for selectively amplifying only the voice signal of the customer of exchange target and filtering the remaining noise. The present invention is characterized by including all implementation methods inferred above.

When the voice signal of the customer to be exchanged is selectively positioned by the sound source positioning unit 208, the voice recognition unit 209 recognizes the stereotactic digital voice signal to retrieve customer voice recognition data of the customer to be exchanged. Characterized in that it is recognized, characterized in that for providing the recognized customer voice recognition data to the customer response processing unit 278.

According to the exemplary embodiment of the present invention, the speech recognition unit 209 recognizes the stereotactic digital speech signal according to a pattern recognition (or natural language processing) algorithm, or the speech digital text signal STT (Speech To Text) It is preferable to process according to the method to recognize the customer voice recognition data for the exchange target customer.

As those skilled in the art to which the present invention pertains, the voice recognition unit 209 will be familiar with the technical features of recognizing customer voice recognition data for the exchange target customer. It will be omitted for convenience.

When the customer voice recognition data is provided through the voice recognition unit 209, the customer response processing unit 278 recognizes the recognized customer voice recognition among the plurality of customer expected response information associated with the currency exchange induced speech information. It is characterized by checking the customer response information matching the data.

If the customer expected response information matching the recognized customer voice recognition data is confirmed, the customer response processing unit 278 utters the customer expected response information through the voice output means 200 to voice the exchange target customer. Characterized in that the processing to be output.

Here, the customer voice recognition data may be matched with customer expected response information for requesting (or customer approval) a currency exchange transaction corresponding to the currency exchange induced utterance information. In this case, the customer response processor 278 may transmit the customer voice. The operation mode of the bank robot 100 for the exchange transaction corresponding to the recognition data (or customer expected response information) is confirmed. The operation mode information of the bank robot 100 is confirmed by the main controller 230. It is characterized by providing in).

According to another exemplary embodiment of the present invention, when the target customer for exchange is recognized by the image recognition unit 213, the customer response processing unit 278 may be uttered by the target customer for exchange and the voice input unit 205 may be used. It is characterized in that for confirming the customer utterance prediction information matching the input, positioning and recognized customer voice recognition data.

If the customer utterance prediction information matching the customer voice recognition data is confirmed, the customer response processing unit 278 exchanges at least one or more currency exchange transactions with the target customer of the exchange target among a plurality of best response utterance information associated with the customer utterance prediction information. Identifying specific best response speech information for deriving and processing the identified best response speech information to be output through the voice output means 200.

Here, the customer voice recognition data may be matched with customer utterance prediction information that the exchange target customer requests a currency exchange transaction (or customer approval) from the customer utterance prediction information. The customer response processing unit 278 confirms an operation mode of the bank robot 100 for providing a currency exchange service corresponding to the customer voice recognition data (or customer utterance prediction information). The robot 100 may provide operation mode information to the main controller 230.

The bank robot 100 providing the virtual face-to-face authentication exchange transaction may provide at least one exchange service with at least one customer who visited the international airport at the location of the bank robot 100 within the station providing port. It is characterized in that it comprises an autonomous movement means 215 for moving to the operation position of the bank robot 100 is determined to provide, and controls the autonomous movement means 215, the international airport in which the bank robot 100 is operated When the operating position of the bank robot 100 is determined within the bank robot 100, the bank robot (at the current position of the bank robot 100) based on the operation place map data for the international airport and the copper wire control data on the operation place map data. 100) a position control unit 258 for setting the movement route information to move to the operating position, and further comprises Image recognition means 210 for detecting the obstacle on the moving path for the robot 100 to move to the operation position of the bank robot 100, or for detecting the obstacle avoidance position on the international airport for re-navigating the obstacle avoidance path. It is characterized in that it further comprises a).

Referring to FIG. 2, in order to move the position of the bank robot 100 to the operation position of the bank robot 100 provided in the international airport, the image recognition unit 210 may face the face of the bank robot 100. (Or the front) controls the image input device 105 located in the moving path to move through the autonomous movement means 215 at the current position of the bank robot 100 through the image input device 105 A camera unit 212 for acquiring image data for the camera, a camera unit 212 for acquiring image data for a plurality of customers located, and an obstacle on the moving path from the image data acquired through the camera unit 212 And an image recognition unit 213 for recognizing an element (eg, a customer or an object).

The image input device 105 located on the face (or front) of the bank robot 100 has the same shooting (or image acquisition) conditions (eg, lens magnification (or refractive index), CCD (Charged Coupled Device) sensitivity, resolution). , A number of colors, etc.) and a digital camera (or digital camcorder) device having an auto focus control function, and at least two or more image input devices 105 are spaced apart (or at a distance). It is characterized by being away.

According to a preferred embodiment of the present invention, the image input device 105 is preferably provided in the face portion of the bank robot 100, it is preferable to be spaced apart in the left and right directions, such as the left and right eyes of the human.

The camera unit 212 controls the image input device 105 to obtain image data for a plurality of customers located in front of the bank robot 100, the image input device 105 (B) acquiring the captured image data through the &quot;

According to the exemplary embodiment of the present invention, the camera unit 212 controls the photographing direction (Line Of Sight; LOS) of the image input device 105 in the up / down / left and right directions within a predetermined range. Or, by controlling the face portion of the bank robot 100 equipped with the image input device 105 in a vertical direction in the up and down / left and right direction, the current of the bank robot 100 through the image input device 105 At least one subject (eg, to obtain image data on a movement path to be moved through the autonomous movement means 215 at a position) and obstruct the movement of the bank robot 100 on the movement path included in the image data. , Customer, or object) is desirable.

If the movement path includes N (N> = 1) direction turning points, at least one object that obstructs movement of the bank robot 100 on the movement path to the first direction turning point on the movement path ( For example, it is preferable to check whether the customer or the object is located, and then the checking process is preferably repeated from the second turning point to the Nth turning point.

According to an exemplary embodiment of the present invention, on the moving path of the bank robot 100 (or when the moving path includes at least one or more turning points, from the current position of the bank robot 100 to the next turning point) When at least one subject (eg, a customer or an object) that obstructs the movement of the bank robot 100 does not exist, the camera unit 212 is located in the movement path at the current position of the bank robot 100. It is preferable to control the focus of the image input apparatus 105 with respect to the operation position of the bank robot 100 (or the next turning point from the current position of the bank robot 100), and the image input apparatus 105 in the focus control process. It is preferable to check a plurality of focus control information including lens separation distance information of the ()) and refractive index information (or magnification information) of the spaced apart lens.

According to another exemplary embodiment of the present invention, when the movement path of the bank robot 100 (or the movement path includes at least one or more turning points, from the current position of the bank robot 100 to the next turning point) When there is at least one subject (eg, a customer or an object) that obstructs the movement of the bank robot 100, the camera unit 212 may capture a line of sight of the image input apparatus 105. LOS) in the up / down / left / right directions within a predetermined range, or by controlling the face of the bank robot 100 provided with the image input device 105 in the up / down / left / right directions within a predetermined range, Device 105 to obtain image data for a location (or space) in which there is no obstacle between the operating position of the bank robot 100 at the current position of the bank robot 100, It is preferable to control the focus of the image input apparatus 105 with respect to a position (or space) in which the obstacle element does not exist at the current position of the bank robot 100, and the lens of the image input apparatus 105 in the focus control process. It is preferable to confirm the plurality of focus control information including the separation distance information and the refractive index information (or magnification information) of the spaced apart lens.

The image recognition unit 213 may check image data acquired from at least two image input devices 105 through the camera unit 212.

According to an embodiment of the present invention, when at least one or more subjects (eg, customers or objects) that prevent the movement of the bank robot 100 do not exist in the acquired image data, the image recognition unit 213 The focus control information corresponding to the obtained image data (for example, lens separation distance information and refractive index information (or magnification information) of the spaced apart lens) may be obtained according to the movement path at the current position of the bank robot 100. It is preferable to calculate the focal length from the operating position of the bank robot 100 (or the current turning position of the bank robot 100 to the next turning point).

According to another embodiment of the present invention, when there is at least one subject (eg, a customer or an object) in the acquired image data that obstructs the movement of the bank robot 100, the image recognition unit 213 The obstacle control information (eg, lens separation distance information and refractive index information (or magnification information) of the spaced apart lens) corresponding to the acquired image data does not exist at the current position of the bank robot 100. It is desirable to calculate the focal length to a position (or space) that is not.

According to the method of the present invention, while moving the position of the bank robot 100 to the operation position of the bank robot 100 provided in the international airport, the image recognition means 210 in the image data for the movement path Acquiring a step of determining whether there is at least one subject (for example, a customer, or an object) that prevents the movement of the bank robot 100 in the image data, if the image data of the bank robot 100 Banks according to the movement path at the current position of the bank robot 100 based on focus control information on the acquired image data when at least one object (for example, a customer or an object) that obstructs movement does not exist Calculating a focal length from an operation position of the robot 100 (or a current turning point of the bank robot 100 to a next turning point), or banging on the image data When there is at least one subject (eg, a customer or an object) that obstructs the movement of the crobot 100, image data for a location (or space) where the obstacle is not present is obtained, and the acquired It is preferable to periodically repeat the process of calculating a focal length from the current position of the bank robot 100 to a position (or space) where no obstacle is present based on the focus control information on the image data. Is preferably inversely proportional to the moving speed of the bank robot 100.

Referring to FIG. 2, in order to move the position of the bank robot 100 to the operation position of the bank robot 100 provided in the international airport, the autonomous movement means 215 may move the bank robot on the movement path. If at least one object (for example, a customer or an object) that prevents the movement of the 100 is not present, the focus control information corresponding to the image data obtained through the image recognition means 210 and the image input Moving distance from the current position of the bank robot 100 to the operating position of the bank robot 100 (or the current turning position of the bank robot 100 from the current direction of the bank robot 100) based on the distance between the devices 105. Or at least one subject (eg, a customer or an object) exists on the moving path that obstructs the movement of the bank robot 100, the stroke is captured by the image recognition means 210. Calculating a movement distance from a current position of the bank robot 100 to a position (or space) where the obstacle is not present, based on the distance between the focus control information corresponding to the generated image data and the image input apparatus 105. It is characterized by comprising a distance calculator 220.

According to an exemplary embodiment of the present invention, when at least one object (eg, a customer or an object) that prevents the movement of the bank robot 100 does not exist on the movement path, the distance calculator 220 Based on the focus control information corresponding to the image data obtained through the image recognition means 210 and the distance between the image input device 105 and the current path of the bank robot 100 according to a triangulation method, It is preferable to calculate the movement distance from the operation position of the bank robot 100 (or the current direction of the bank robot 100 to the next turning point).

According to another exemplary embodiment of the present invention, when there is at least one subject (eg, a customer or an object) that obstructs the movement of the bank robot 100 on the movement path, the distance calculator 220 Based on the focus control information corresponding to the image data obtained through the image recognition means 210 and the distance between the image input device 105, the obstacle element is located at the current position of the bank robot 100 according to a triangulation method. It is desirable to calculate the travel distance to a location (or space) that does not exist.

Referring to FIG. 2, in order to move the position of the bank robot 100 to the operation position of the bank robot 100 provided in the international airport, the autonomous movement means 215 is the operation position of the bank robot 100. Is determined, and movement path information to move from the current position of the bank robot 100 to the operation position of the bank robot 100 is based on the operation place map data corresponding to the international airport in which the bank robot 100 is operated. If set, the image recognition means 210 checks whether there is an obstacle on the movement path, and moves the position of the bank robot 100 from the current position to the operation position of the bank robot 100 according to the obstacle. It is characterized by comprising a movement plan setting unit 218 for setting a movement plan to move until.

The operation position of the bank robot 100 is in the operation mode of the bank robot 100 among a plurality of exchange transaction scenarios stored in the memory unit 276 by the position controller 258 provided in the bank robot 100. Preferably, the bank robot 100 is automatically determined as a location to be performed by optimizing a currency exchange transaction according to the currency exchange scenario within the international airport based on corresponding scenario information. The travel route information to the operation position is preferably set automatically as the shortest route based on the operation place map data and the traffic control data for the international airport.

When the movement route information is set from the current position of the bank robot 100 to the operation position of the bank robot 100 based on the operation place map data and the moving line control data, the movement plan setting unit 218 displays the image. Processing to acquire image data on the movement path in association with the recognition means 210, and processing to determine whether an obstacle (eg, a customer or an object) exists on the movement path based on the obtained image data. It is characterized by.

If it is determined that there are obstacles on the movement path, the movement plan setting unit 218 is configured to acquire image data for a position where the obstacles do not exist in association with the image recognition means 210. The bank robot 100 reconfigures a new moving path to actually move based on the acquired image data.

Alternatively, when it is determined that an obstacle is present on the movement path, the movement plan setting unit 218 may use the bank robot 100 for movement path information generated based on the operation place map data and the copper line control data. It is characterized by setting the actual movement route to actually move.

As described above, when a new (or actual) movement path to which the bank robot 100 actually moves is set, the movement plan setting unit 218 may select among N (N> = 1) direction turning points included in the movement path. The movement plan information from the current position to the first turning point (or the operating position of the bank robot 100 when the turning point does not exist in the movement path) is established.

Here, the movement plan information includes direction change information and movement for moving from the current position of the bank robot 100 to the first direction turning point (or operation position of the bank robot 100 when the direction turning point does not exist in the movement path). It is preferable to include the speed information.

If the bank robot 100 is located at the nth (1 <= n <= N) direction turning point among the N (N> = 1) direction turning points included in the movement path, the movement plan setting unit ( 218 may establish movement plan information from the nth direction turning point to the (n + 1) th direction turning point (or bank robot 100 operating position).

Here, the movement plan information includes direction change information and movement speed information for moving from the nth direction switch point of the bank robot 100 to the (n + 1) th direction switch point (or the operating position of the bank robot 100). It is preferable to make it.

Referring to FIG. 2, in order to move the position of the bank robot 100 to the operation position of the bank robot 100 provided in the international airport, the autonomous movement means 215 is a lower end of the bank robot 100. A movement mechanism unit 219 including at least three or more wheels provided in the engine, a motor unit (not shown) for driving the wheels, and the movement plan information set by the movement plan setting unit 218, The bank robot 100 which is redirected according to the direction change command for changing the direction of the bank robot 100 according to the direction change information included in the movement plan information and the movement speed information included in the movement plan information. And a movement control unit 217 for generating a movement command for moving the position of the movement control unit and a movement control unit 216 for controlling the movement mechanism unit 219 according to the direction change command and the movement command. It is characterized by.

The moving mechanism unit 219 is provided at the bottom of the bank robot 100, at least three or more wheels for stably moving the bank robot 100 on a flat surface, and a motor unit for driving the wheels (not shown) It is characterized by comprising a).

According to one embodiment of the present invention, the moving mechanism part 219 rotates at least one or more of the three or more wheels to change the direction of the bank robot 100 to change the direction of rotation within a predetermined rotation radius. It is preferable to further comprise (not shown).

According to another exemplary embodiment of the present invention, the moving mechanism unit 219 controls the rotational speed (or rotation direction) of at least two or more types of wheels among the three or more wheels differently so that the moving mechanism unit 219 is in the stationary state (or moving). It is preferable to further include a direction switching unit (not shown) for processing to change the direction of the bank robot 100.

According to another exemplary embodiment of the present invention, the moving mechanism part 219 may be provided with a bipedal walking mechanism part (not shown) in addition to the wheel, the motor part (not shown), and the direction changing part, and the present invention is not limited thereto. No.

When the movement plan information is set by the movement plan setting unit 218, the movement instruction unit 217 generates a direction change command for changing the movement direction of the bank robot 100 according to the movement plan information set. And the power controller 216 controls the power characteristic (or circuit signal) provided from the power supply unit (not shown) to the movement mechanism unit 219. By controlling the direction of the bank robot 100 to switch to the direction corresponding to the direction change command.

In addition, the movement instructing unit 217 generates a movement command for moving the bank robot 100 at a constant movement speed in a stopped state according to the set movement plan information, and provides the movement command to the movement control unit 216. In response, the movement control unit 216 controls the bank robot 100 to move by controlling a power characteristic (or a circuit signal) provided from the power supply unit (not shown) to the movement mechanism unit 219. It features.

Referring to FIG. 2, in order to move the position of the bank robot 100 to the operation position of the bank robot 100 provided in the international airport, the bank robot 100 is operated by the bank robot 100. Store location map data for the international airport and the copper wire control data that can move the bank robot 100 on the operation site map data, and the bank robot of the plurality of scenario information stored in the memory unit 276 When the operation position of the bank robot 100 corresponding to the scenario information corresponding to the operation mode of the operation 100 is determined, the bank robot 100 is moved from the current position to the bank robot 100 through the operation place map data and the copper wire control data. It is characterized in that it comprises a position control unit 258 for generating the movement path information for moving to the operating position to provide to the autonomous movement means 215.

Here, the bank robot 100 includes operation location map data for the international airport where the bank robot 100 is operated, and copper wire control data to which the bank robot 100 can move on the operation site map data. The memory unit 276 may be stored, and the present invention is not limited by the storage location on the bank robot 100.

The operation place map data may include two-dimensional map data or three-dimensional map data for an international airport in which the bank robot 100 is operated.

According to an embodiment of the present invention, the operation place map data is surrounded by a wall, such as a bank branch, and preferably comprises at least one type of closed map data is provided, the coordinates on the operation place map data The reference interval is preferably one-to-one matching (or proportional) with the actual reference interval of the bank robot 100.

For example, when the operation place map data includes a bank branch, the map data may include at least one desk / chair, a customer chair, an air conditioner, a slip table, a CD / ATM, or the like used by a teller. (Fixed Object) and the at least two fixed object distance is smaller than the width of the bank robot 100, it is preferable that the bank robot 100 includes a shadow object (Shadow Object) that can not pass through.

According to another exemplary embodiment of the present invention, the operation place map data may include open map data having no structure defining a map area within a predetermined range, such as a public place.

For example, when the operation place map data includes a park, the stationary object includes at least one or more park chairs, trees, rides, flower beds, etc. on the map data, and the road is not included in the stationary object. Quasi-fixed objects that are not accessible by the bank robot 100, such as a pond or the like, and at least two or more fixed objects (or quasi-fixed objects) are smaller than the width of the bank robot 100 so that the bank robot 100 It is preferable to include a shadow object that cannot pass, and the coordinate reference interval on the operation place map data is preferably one-to-one matching (or proportional) with the measured reference interval of the bank robot 100.

According to the exemplary embodiment of the present invention, the operation place map data may include the current location information of the bank robot 100 including coordinate values of the current location of the bank robot 100 at the international airport. The current location information of the bank robot 100 may be updated in real time (or periodically) according to the position movement of the bank robot 100.

The copper wire control data includes copper wire information (eg, vector information) that the bank bot 100 can move by avoiding the fixed object, the quasi fixed object, and the shadow object on the operation place map data, and move along the copper line. In order to change the direction, the bank robot 100 preferably includes rotation angle information that should be rotated in a predetermined direction to change direction.

According to the exemplary embodiment of the present invention, the copper wire control data may further include customer copper data that is moved by the customer at the international airport. In this case, the operation position of the bank robot 100 is located on the customer copper line. It is desirable to be set not to (or not interfere with the customer's movement).

Scenario information corresponding to an operation mode of the bank robot 100 is selected from a plurality of scenario information stored in the memory unit 276 included in the bank robot 100, and the bank robot 100 included in the scenario information is included. When the operation position is confirmed, the position control unit 258 is the copper wire information connecting the current position of the bank robot 100 and the operation position information of the bank robot 100 on the operation place map data and each direction change point of the copper line. Check the copper wire control data including the rotation angle information for, and generate the movement path information for moving the bank robot 100 from the current position to the operation position of the bank robot 100 based on the copper wire control data. Characterized in that.

According to an exemplary embodiment of the present invention, the movement path information may include a vector value from the current position of the bank robot 100 to the operation position of the bank robot 100.

According to another exemplary embodiment of the present invention, the movement path information may include two-dimensional (or three-dimensional) coordinate values from the current position of the bank robot 100 to the operation position of the bank robot 100. Do.

Thereafter, the position control unit 258 provides the generated movement path information to the autonomous movement means 215, whereby the autonomous movement means 215 moves to the operation position of the bank robot 100 along the movement path. It characterized in that the control to.

The bank robot 100 providing the exchange transaction of the virtual face-to-face authentication method may include image recognition means for recognizing face image data of the target customer of exchange for processing virtual face-to-face authentication of the customer who has visited the international airport ( 210 and a face recognition unit 214 for acquiring face recognition data of the exchange target customer from the face image data.

Referring to FIG. 2, in order to process a virtual face-to-face authentication for a customer who has visited the international airport, the image recognition means 210 inputs an image located on the face (or front) of the bank robot 100. A camera unit which controls the device 105 and obtains face image data of a customer who is being exchanged by the customer-facing processor 278 from the image input device 105 in front of the bank robot 100 ( 212) and an image recognizing unit 213 for recognizing face image data of the exchange target customer from the face image data of the exchange target customer obtained through the camera unit 212.

The image input device 105 located on the face (or front) of the bank robot 100 has the same shooting (or image acquisition) conditions (eg, lens magnification (or refractive index), CCD (Charged Coupled Device) sensitivity, resolution). , A number of colors, etc.) and a digital camera (or digital camcorder) device having an auto focus control function, and at least two or more image input devices 105 are spaced apart (or at a distance). It is characterized by being away.

According to a preferred embodiment of the present invention, the image input device 105 is preferably provided in the face portion of the bank robot 100, it is preferable to be spaced apart in the left and right directions, such as the left and right eyes of the human.

The camera unit 212 is a face image data of the exchange target customer that the image input device 105 is being received by the customer response processing unit 278 in front of the bank robot 100 of the bank robot 100 And acquiring the face image data of the customer of exchange target photographed through the image input apparatus 105.

According to the exemplary embodiment of the present invention, the camera unit 212 preferably controls the focus of the image input device 105 on the face image data of the exchange target customer located in front of the bank robot 100. In the focus control process, it is preferable to check a plurality of focus control information including lens separation distance information of the image input device 105 and refractive index information (or magnification information) of the spaced apart lens.

In addition, the camera unit 212 controls the shooting direction (Line Of Sight (LOS)) of the image input device 105 in the up and down / left and right direction within a predetermined range, or the image input device 105 is provided Preferably, the bank robot further includes a function of controlling the face of the bank robot 100 in a vertical direction within a predetermined range.

The image recognition unit 213 may check image data acquired from at least two image input devices 105 through the camera unit 212.

The image recognizing unit 213 may calculate a focal length of the face image data based on focus control information corresponding to the acquired face image data of the exchange target customer. And generating three-dimensional image data of the face image data of the exchange target customer based on the distance.

According to an embodiment of the present invention, the image recognition unit 213 generates three-dimensional image data of the face image data, so that the exchange target customer maliciously steals the face image data (for example, faces a photograph or a mask). To steal another person's face image data) can be prevented.

Referring to FIG. 2, in order to process a virtual face-to-face authentication for a customer who has visited the international airport, the bank robot 100 may include a relative of an eye, a nose, a mouth, and an ear included in facial image data of the customer who is subject to exchange. And a face recognition unit 214 for recognizing face recognition data including position, shape, and direction data.

The face recognizing unit 214 recognizes a face object such as an eye, a nose, a mouth, and an ear included in the face image data of the exchange target customer recognized through the image recognizing means 210, and recognizes the recognized eye, Recognizing relative positional data such as nose, mouth, ear, shape (or shape) data of the recognized eye, nose, mouth, ear, and the like, and orientation data of the recognized eye, nose, mouth, ear, etc. It features.

Those skilled in the art to which the present invention pertains, the face recognition unit 214 includes the relative position, shape, direction data of the eyes, nose, mouth, and ears included in the face image data of the customer of the exchange target Since it will be familiar with the technical features for recognizing the facial recognition data, a detailed description thereof will be omitted for convenience.

Referring to FIG. 2, the bank robot 100 that provides a virtual face-to-face authentication exchange transaction to the exchange target customer may include a robot control device 140, Bluetooth, and Wi-Fi (Wi--) provided in the international airport. Local area communication means including at least one of Fi, UWB (Ultra Wide Band system), and a wireless communication unit 260 for connecting a wireless communication channel using an IEEE 802.11.x based wireless LAN protocol. .

The wireless communication unit 260 is a wireless AP (Access Point), or a base station and a Bluetooth (BlueTooth), Wi-Fi (Wi-Fi), UWB (Ultra Wide Band) connected by wire to the robot control device 140 provided in the international airport a short-range communication means including at least one system) and a wireless communication channel using an IEEE 802.11.x-based wireless LAN protocol; and a robot provided at the international airport through the wireless AP (or base station). It is characterized by connecting the control device 140 and the communication channel for robot control and currency exchange transactions.

Here, in the wireless communication channel connected between the wireless communication unit 260 and the robot control device 140, traffic data transmitted and received between the bank robot 100 and the robot control device 140 is exposed to the outside, or any It characterized in that it comprises a high-level secure communication channel for preventing the short-range communication device from accessing the financial transaction communication channel, if the person of ordinary skill in the art to which the present invention belongs, see FIG. And / or modified so as to be familiar with the technical features of the high-level secure communication channel between the bank robot 100 and the robot control device 140, a detailed description thereof will be omitted for convenience.

According to an exemplary embodiment of the present invention, the wireless communication unit 260 connects the robot control device 140 provided at the international airport and the robot control communication channel for controlling the bank robot 100 through the wireless communication channel. It is desirable to.

According to another exemplary embodiment of the present invention, the wireless communication unit 260 connects the financial transaction communication channel with the robot control device 140 through the wireless communication channel, and through the relay of the robot control device 140. It is preferable to connect to a financial network (for example, a party network, a CD common network, etc.).

When the financial transaction communication channel is connected between the wireless communication unit 260 and the robot control device 140, the robot control device 140 controls the finance through a robot control communication channel connected to the bank robot 100. It is preferable to verify whether at least one exchange transaction made through the bank robot 100 is performed according to a preset exchange transaction scenario based on a transaction communication channel.

If the financial transaction communication channel is connected between the wireless communication unit 260 and the robot control device 140, and the exchange transaction made through the bank robot 100 is normally performed according to a preset scenario, the robot control device 140, the robot control device 140 performs a function of a virtual teller terminal or a virtual CD / ATM function from a financial system position of a bank operating the bank robot 100. desirable.

According to an embodiment of the present invention, the wireless communication unit 260 includes a function of periodically checking signal strength of a radio frequency signal connecting the wireless AP and the wireless communication channel provided in the robot control apparatus 140. Preferably, if the signal strength is smaller than a predetermined reference value, it is preferable to notify the main controller 230.

At this time, the position control unit 258 controls the position of the bank robot 100 to move closer to the position closer to the wireless AP provided in the robot control apparatus 140 in association with the autonomous movement means 215. Or, it is preferable to control the mobile AP to move to a position where there is no fixed object (eg, a metal structure) that is an obstacle to radio frequency transmission and reception between the wireless AP and the bank robot 100.

Referring to FIG. 2, the bank robot 100 that provides a virtual face-to-face authentication type exchange transaction to the exchange target customer may have an exchange mode in which an operation mode of the bank robot 100 may be provided through the bank robot 100. When the operation mode is set to a specific operation mode, the exchange transaction is performed by the screen output device 110 provided in the bank robot 100 in association with the memory unit 276 including exchange transaction scenario information corresponding to the operation mode. A screen output unit 262 for processing to output at least one exchange transaction interface screen associated with scenario information according to the scenario, and a screen output unit 262 corresponding to an operation mode of the bank robot 100; A key for processing at least one exchange transaction information input through a user interface included in the interface screen when the exchange transaction interface screen is displayed. Provided with a ryeokbu 264 is characterized in that formed.

According to an embodiment of the present invention, the operation mode of the bank robot 100 is associated with the voice output means 200, the voice input means 205 and the image recognition means 210 in the customer response processor 278. A customer exchange conversation with a specific exchange target customer among a plurality of customers located in front of the bank robot 100 (eg, analysis of the utterance of the bank robot 100 and the corresponding exchange response customer response, or utterance analysis for a currency exchange transaction). It is preferable to automatically set through.

According to another exemplary embodiment of the present invention, the operation mode of the bank robot 100 outputs at least one exchange transaction selection interface through the screen output unit 262, and the key corresponding to the exchange transaction selection interface. Preferably, the input unit 264 is manually set to an operation mode corresponding to a currency exchange transaction selected.

According to another embodiment of the present invention, the operation mode of the bank robot 100 receives the operation mode setting information from the robot control device 140 through the wireless communication unit 260, the operation mode setting information It is preferable to automatically set the operation mode corresponding to.

If the operation mode of the bank robot 100 is set to a specific operation mode corresponding to a currency exchange transaction that can be provided through the bank robot 100 through any one of the implementation methods, the screen output unit 262 may Confirm predetermined exchange transaction scenario information corresponding to the operation mode in association with the memory unit 276 including exchange transaction scenario information corresponding to the operation mode, and exchange the confirmed exchange exchange in association with the memory unit 276. Among the plurality of exchange transaction interfaces associated with the transaction scenario information, the first exchange exchange interface screen is checked and the identified first exchange transaction interface screen is output to the screen output device 110 provided in the bank robot 100. It is characterized in that the processing.

Subsequently, when the first currency exchange information corresponding to the first currency exchange interface screen is input through the key input unit 264, the screen output unit 262 displays the memory unit 276 according to the currency exchange scenario information. Check the M (M = 2, 3, ...) currency exchange interface screen in connection with the, and the M (M = 2, 3, ...) currency exchange interface screen to check the bank robot (100) Characterized in that the output to the screen output device 110 provided in the).

When the key input unit 264 outputs the m (1 <= m <= M) exchange transaction interface screen to the screen output device 110 provided in the bank robot 100 through the screen output unit 262, The m th (1 <= m <= M) through a key input device (for example, a touch pad input device connected to the screen output device 110, a keypad, or a keyboard) included in the bank robot 100. (M) (1 <= m <= M) exchange transaction information corresponding to the exchange transaction interface screen is input.

Referring to FIG. 2, the bank robot 100 that provides a virtual face-to-face authentication exchange transaction to the exchange target customer may include an MS (Magnetic Stripe) provided on a card (or bank account) held by the exchange target customer, or And a card reader unit 266 for reading financial information (eg, account information, bankbook information, etc.) from an IC (Integrated Circuit) chip.

M (1 <= m <= M) exchange transaction according to scenario information for exchange transaction corresponding to an operation mode of the bank robot 100 to the screen output device 110 through the screen output unit 262. The interface screen is output, and the financial information is requested to read financial information from the MS or IC chip included in the card (or bank account) possessed by the target customer of the exchange on the m-th (1 <= m <= M) exchange transaction interface screen. When the user interface is included, the card reader 266 exchanges money corresponding to an operation mode of the bank robot 100 from an MS chip or an IC chip included in a card (or bank account) held by the customer. And financial information (eg, account information, bankbook information, etc.) for processing a transaction.

If one of ordinary skill in the art to which the present invention belongs, the card reader unit 266 is the financial information from the MS provided in the card (or bank account) possessed by the customer to be exchanged according to the ISO / IEC 7810 standard Technical features for reading the financial information, or for reading the financial information from an IC chip provided on a card (or bank account) possessed by the customer for exchange according to the ISO / IEC 7816 standard (or ICO / IEC 14443 standard). Since it will be understood, a detailed description thereof will be omitted for convenience.

Referring to FIG. 2, a bank robot 100 that provides a virtual face-to-face authentication exchange transaction to a target customer of exchange is provided with an RFID (Radio Frequency Identification) tag provided on a card (or bank account) of the target customer of exchange. If the RFID tag is provided in the air ticket ticketed at the international airport or reads the financial-related RFID information from the airport, the RFID reader unit 268 for reading the air kitet RFID information from the RFID tag provided in the air ticket Characterized in that made.

When the RFID tag is provided on the air ticket ticketed at the international airport, and the operation mode of the bank robot 100 is set to a currency exchange mode, the RFID reader unit 268 is any one of ISO / IEC 18000 series standards. According to the specification of the air ticket RFID tag information from the RFID tag provided in the air ticket held by the exchange target customer existing in the radio frequency reach range of the RFID reader unit 268 is characterized in that.

M (1 <= m <= M) exchange transaction according to scenario information for exchange transaction corresponding to an operation mode of the bank robot 100 to the screen output device 110 through the screen output unit 262. An interface screen is output, and financial-related RFID information is provided from an RFID (Radio Frequency Identification) tag included in a card (or bank account) possessed by the target customer of the exchange on the m-th (1 <= m <= M) exchange transaction interface screen. When the user interface is requested to read the RFID reader 268, the RFID reader unit 268 is located in the radio frequency range of the RFID reader unit 268 according to any one of ISO / IEC 18000 series standards. It is characterized by reading the financial-related RFID information from the tag.

In the technical field to which the present invention pertains, the RFID reader unit 268 is based on the ISO / IEC 18000 series standard from the RFID tag provided on the card (or bank account) possessed by the customer for exchange. Since you will be familiar with the technical features of reading financial-related RFID information, a detailed description thereof will be omitted for convenience.

Referring to FIG. 2, the bank robot 100 that provides a virtual face-to-face authentication exchange transaction to the target customer of exchange may be provided on the front / rear side of an ID card (eg, a resident registration card, a driver's license, etc.) possessed by the target customer. And an identification card scanning unit 270 for acquiring identification card image contents by scanning.

M (1 <= m <= M) exchange transaction according to scenario information for exchange transaction corresponding to an operation mode of the bank robot 100 to the screen output device 110 through the screen output unit 262. An interface screen is output, and the identification card (for example, a resident registration card) possessed by the customer to process a virtual face-to-face authentication exchange transaction for the target customer of exchange on the m-th (1 <= m <= M) exchange transaction interface screen When the user interface is requested to scan the front / rear of the driver's license, etc., the identification card scan unit 270 may use the identification card (eg, national ID card, driver's license, etc.) possessed by the target customer of exchange according to an image scanning method. Etc.) to obtain an ID image content by scanning the front / rear.

Those skilled in the art to which the present invention pertains, the identification card scanning unit 270 to scan the front / back of the identification card possessed by the exchange target customer according to the image scanning method to obtain the identification image content Since you will be familiar with the features, a detailed description thereof will be omitted for convenience.

Referring to FIG. 2, a bank robot 100 that provides a virtual face-to-face authentication exchange transaction to the exchange target customer includes a plurality of exchange transactions that the bank robot 100 can provide to the exchange target customer at the international airport. And a memory unit 276 for linking and storing a plurality of operation mode information corresponding to the interface information, at least one scenario information corresponding to the operation mode, and interface information for currency exchange corresponding to the scenario information. It features.

The memory unit 276 corresponds to a currency exchange transaction in which the bank robot 100 may provide a virtual face-to-face authentication exchange transaction in association with the robot control apparatus 140 connected through the wireless communication unit 260. A plurality of operation mode information is stored.

In addition, the memory unit 276 may correspond to any one operation mode among a plurality of operation modes corresponding to a plurality of currency exchange transactions that the bank robot 100 may provide in connection with the robot control apparatus 140. Exchange transaction scenario information for providing at least one exchange transaction service corresponding to the operation mode after processing the virtual face-to-face authentication with the bank robot 100 on behalf of the counter employee without face-to-face authentication with an actual counter employee. It is characterized by storing in association with the operation mode information.

In addition, the memory unit 276 stores the exchange location information including the location information of the location of the international airport of the bank operating the bank robot 100, whereby the bank robot 100 is It is preferable to return to the exchange office, or to guide a currency exchange customer to the exchange office.

According to an exemplary embodiment of the present invention, the exchange transaction scenario information corresponding to the operation mode of the bank robot 100 may not be authenticated by the customer who exchanges the transaction face-to-face in the operation mode of the bank robot 100. Virtual face-to-face authentication scenario information for processing virtual face-to-face authentication with the bank robot 100 on behalf of the counter staff, and the bank through the screen output unit 262 before and after the face-to-face face-to-face scenario. Interface output scenario information for outputting at least one exchange transaction interface screen to the screen output device 110 included in the robot 100 and a key input provided to the bank robot 100 based on the exchange transaction interface screen. Information input scenario information for processing to input at least one exchange transaction information through a device; Card (or bank account) reading scenario information for reading financial information from the MS / IC chip included in the card (or bank account) possessed by the customer, and the card (or bank account) held by the client RFID reading scenario information for reading financial-related RFID information from an RFID tag, information verification scenario information for verifying whether the input currency exchange information, the read financial information, or financial-related RFID information is valid according to a scenario; Information exchange scenario information for transmitting currency exchange request information including at least one of the input (or read) information through the financial transaction communication channel, and receiving exchange transaction processing information corresponding to the exchange transaction request information; And the exchange transaction cancellation scenario information is sequentially included in a sequence of steps. It is right.

Here, interface output order of interface output scenario information included in the exchange transaction scenario information, information input scenario information, card (or bankbook) reading scenario information, or information input (or reading) such as RFID reading scenario information. The order and order of information transmission and reception of the information transmission and reception scenario information are preferably defined to include a currency exchange procedure defined by a bank operating the bank robot 100, and the general knowledge in the technical field to which the present invention belongs. If you have, it can be inferred how to define the operation order of the detailed scenarios included in the exchange transaction scenario information according to the exchange transaction procedures for each bank, detailed description thereof will be omitted for convenience, of the present invention Technical features are not limited by the exchange procedures of each bank. Bayida put back to clear.

In addition, the memory unit 276 may display at least one exchange transaction interface screen to be output to the screen output device 110 through the screen output unit 262 according to the interface output scenario information included in the exchange transaction scenario information. Corresponding interface information is stored in association with the exchange transaction scenario information.

According to the present invention, the memory unit 276 may include facial image data of the exchange target customer recognized through the screen recognition means and the identification card scanning unit according to the virtual face-to-face authentication scenario information included in the exchange transaction scenario information. And the customer image data made by linking the customer image data included in the identification image image content scanned through 270.

According to the exemplary embodiment of the present invention, when the bank robot 100 provides at least one virtual face-to-face exchange exchange transaction to the exchange target customer, the customer image data is exchanged transaction details processed for the customer. It is preferable to be stored in association with).

Referring to FIG. 2, the bank robot 100 includes at least one wireless communication unit 260 and a screen provided in the bank robot 100 to provide a currency exchange transaction of a virtual face-to-face authentication method to the exchange target customer. Output unit 262, key input unit 264, card reader unit 266, RFID reader unit 268, identification card scanning unit 270, memory unit 276, position control unit 258, face recognition unit 214 And a main control unit 230 for controlling the customer service processor 278 and controlling and managing information (or data) communication between the respective functional components.

According to the exemplary embodiment of the present invention, the main controller 230 is the wireless communication unit 260, the screen output unit 262, the key input unit 264, the card reader unit 266, and the RFID reader unit 268 in hardware. ), The identification card scanning unit 270, the memory unit 276, the position control unit 258, the face recognition unit 214 and the customer response processing unit 278, respectively, and communicates information (or data) between the respective functional components. And a recording medium storing a program code provided in the bank robot 100 to provide a virtual face-to-face authentication type exchange transaction to the target customer of exchange. It is preferable to make.

Alternatively, the main controller 230 may be the wireless communication unit 260, the screen output unit 262, the key input unit 264, the card reader unit 266, the RFID reader unit 268, and the identification card scanning unit in software. 270, the memory unit 276, the position control unit 258, the face recognition unit 214, and the customer-facing processor 278, respectively, and control and manage information (or data) communication between the functional units. It is preferable to generically refer to a program code provided in the bank robot 100 in order to provide a virtual face-to-face authentication exchange transaction to the target customer, so that the bank robot 100 in FIG. The functional components corresponding to the respective program codes to be provided in the bank robot 100 to provide a virtual face-to-face exchange exchange transaction to the target customer will be described in the main controller 230 for convenience.

Referring to FIG. 2, the bank robot 100 may boot through the wireless communication unit 260 after the bank robot 100 is booted in order to provide a currency exchange transaction of a virtual face-to-face authentication method to the exchange target customer. Check whether the robot control device 140 provided at the international airport and the robot control communication channel are connected, or after the operation mode of the bank robot 100 is set, the wireless control unit 260 is provided at the international airport. The robot control device 140 is characterized in that it comprises a communication channel connection confirmation unit 232 for checking whether the financial transaction communication channel is connected.

When power is supplied and booted from a power supply unit (not shown) provided in the bank robot 100, the communication channel connection checking unit 232 is a robot control device provided at the international airport through the wireless communication unit 260. Request to connect the 140 and the robot control communication channel, it characterized in that by the wireless communication unit 260 checks whether the robot control device 140 and the robot control communication channel is connected.

According to the exemplary embodiment of the present invention, when it is not confirmed by the communication channel connection confirming unit 232 that the robot control device 140 provided at the international airport is connected to the robot control communication channel, the bank robot 100 is connected. It is preferable to wait until the robot control communication channel is connected without starting.

In addition, after it is confirmed by the communication channel connection confirming unit 232 that the robot control device 140 provided at the international airport is connected to the robot control communication channel, the bank robot 100 periodically (or exchange transactions). In response to the event), it is preferable to check whether the robot control apparatus 140 and the robot control communication channel are maintained through the wireless communication unit 260.

If the robot control communication channel is disconnected, it is preferable that the bank robot 100 stops starting, and thereafter, the bank robot 100 and the robot control device 140 exchange currency transactions included in the exchange transaction scenario information. According to the cancellation scenario information, it is preferable to cancel each exchange transaction that was being performed at the time when the robot control communication channel is disconnected.

When the operation mode of the bank robot 100 is set to a specific operation mode for the currency exchange transaction, the communication channel connection confirmation unit 232 is connected to the robot control device 140 and the robot control communication channel, It is characterized by checking whether the financial transaction communication channel corresponding to the operation mode of the robot control device 140 and the bank robot 100 is connected through the wireless communication unit 260.

According to the exemplary embodiment of the present invention, if it is not confirmed by the communication channel connection confirming unit 232 that the robot control device 140 provided at the international airport is connected to the financial transaction communication channel, the bank robot 100 is provided. It is preferable to wait until the financial transaction communication channel is connected without performing a currency exchange function corresponding to an operation mode of the bank robot 100.

In addition, after the financial transaction communication channel is connected in a state in which the robot control device 140 provided at the international airport and the robot control communication channel are connected by the communication channel connection confirming unit 232, the bank robot 100 is connected. Periodically (or in response to a currency exchange event), it is preferable to check whether the financial transaction communication channel with the robot control device 140 is maintained through the wireless communication unit 260.

If the financial transaction communication channel is disconnected, it is preferable that the bank robot 100 suspends the exchange transaction corresponding to the operation mode of the bank robot 100, and then the bank robot 100 and the robot control device ( According to the exchange exchange scenario cancellation scenario information included in the exchange transaction scenario information, it is preferable to cancel the exchange transaction that was being performed at the time when the financial transaction communication channel is disconnected.

Referring to FIG. 2, the bank robot 100 is provided through the bank robot 100 in association with the customer response processing unit 278 to provide a currency exchange transaction of a virtual face-to-face authentication method to the exchange target customer. Set a bank robot 100 operation mode corresponding to a possible exchange transaction, or a bank corresponding to a currency exchange transaction that can be provided through the bank robot 100 in association with the screen output unit 262 and the key input unit 264. An operation mode setting unit that sets an operation mode of the robot 100 or sets an operation mode of the bank robot 100 according to operation mode setting information received from the robot control apparatus 140 through the wireless communication unit 260. 234 is provided.

According to the exemplary embodiment of the present invention, the customer response processor 278 is connected to the voice output means 200, the voice input means 205, and the image recognition means 210 on the front of the bank robot 100. When the exchange target information is identified and provided through a customer exchange conversation with a specific exchange target customer (for example, the analysis of the utterance of the bank robot 100 and the corresponding exchange target customer response, or the utterance analysis on a currency exchange transaction) among a plurality of customers located. The operation mode setting unit 234 may automatically set an operation mode for processing a currency exchange transaction corresponding to the exchange target information to an operation mode of the bank robot 100.

According to another exemplary embodiment of the present invention, at least one exchange transaction selection interface is output through the screen output unit 262, and a subject of currency exchange is exchanged through the key input unit 264 corresponding to the exchange transaction selection interface. When selected, the operation mode setting unit 234 automatically sets an operation mode for processing a currency exchange corresponding to the exchange transaction selection information to an operation mode of the bank robot 100.

According to another exemplary embodiment of the present invention, when the operation mode setting information is received from the robot control apparatus 140 through the wireless communication unit 260, the operation mode setting unit 234 corresponds to the operation mode setting information. It is characterized in that the operation mode for processing the exchange transaction to automatically set to the operation mode of the bank robot 100.

Referring to FIG. 2, the bank robot 100 may operate the operation mode of the bank robot 100 by the operation mode setting unit 234 to provide a currency exchange transaction of a virtual face-to-face authentication method to the exchange target customer. Is set, a scenario selecting unit 236 for selecting exchange transaction scenario information corresponding to the set operation mode in association with the memory unit 276, and corresponding to the selected scenario information in association with the memory unit 276; And at least one interface information and an interface output unit 238 for outputting at least one exchange transaction interface screen according to the scenario information in connection with the screen output unit 262. .

When the operation mode of the bank robot 100 is set by the operation mode setting unit 234, the scenario selector 236 is connected to the memory unit 276 to exchange a transaction scenario corresponding to the set operation mode. It is characterized by selecting the information.

According to an exemplary embodiment of the present invention, the exchange transaction scenario information corresponding to the operation mode of the bank robot 100 may not be authenticated by the customer who exchanges the transaction face-to-face in the operation mode of the bank robot 100. Virtual face-to-face authentication scenario information for processing virtual face-to-face authentication with the bank robot 100 on behalf of the counter staff, and the bank through the screen output unit 262 before and after the face-to-face face-to-face scenario. Interface output scenario information for outputting at least one exchange transaction interface screen to the screen output device 110 included in the robot 100 and a key input provided to the bank robot 100 based on the exchange transaction interface screen. Information input scenario information for processing to input at least one exchange transaction information through a device; Card (or bank account) reading scenario information for reading financial information from the MS / IC chip included in the customer's card (or bank account), and RFID provided in the card (or bank account) held by the customer RFID reading scenario information for reading financial-related RFID information from a tag, information verification scenario information for verifying whether the input currency exchange information, the read financial information, or financial-related RFID information is valid according to a scenario; Information transmission / reception scenario information for transmitting currency exchange request information including at least one of the input (or read) information through the financial transaction communication channel, and receiving exchange transaction processing information corresponding to the exchange transaction request information; In this case, it is recommended to include information on cancellation of currency exchange transaction scenarios in a sequential order. It is right.

When the exchange transaction scenario information corresponding to the operation mode of the bank robot 100 is selected by the scenario selection unit 236, the interface output unit 238 is connected to the memory unit 276 to select the selected exchange transaction scenario. At least one interface information corresponding to the information is identified.

According to an embodiment of the present invention, the interface output unit 238 outputs the virtual face authentication interface screen according to the virtual face authentication scenario information included in the selected currency exchange scenario in connection with the screen output unit 262. desirable.

Also, the interface output unit 238 may output at least one exchange transaction interface screen according to interface output scenario information included in the selected exchange transaction scenario in connection with the screen output unit 262.

Referring to FIG. 2, the bank robot 100 provides a virtual face-to-face authentication scenario included in the exchange transaction scenario information through an output unit in order to provide a face-to-face transaction for a face-to-face transaction. According to the virtual face authentication interface screen output, the face recognition data of the customer recognized by the face recognition unit 214 based on the virtual face authentication interface screen, the customer recognized by the identification card scanning unit 270 Comparing and analyzing the image recognition data and virtually face-to-face recognition of the customer and at least one exchange transaction according to the interface output scenario information included in the exchange transaction scenario information through the interface through the output unit When outputting the interface screen, at least the currency exchange interface screen. Process to output one or more exchange transaction related information (eg, exchange transaction information, financial information, exchange transaction processing information, etc.) or at least one from the key input unit 264 through a user interface included in the exchange transaction interface screen. Process to input the above exchange exchange information or to read at least one or more financial information (eg, account information, bankbook information, etc.) from the card reader unit 266 through a user interface included in the currency exchange interface screen. Or, based on the information processing unit 242 for processing to read at least one or more financial-related RFID information through the RFID reader unit 268 through a user interface included in the currency exchange interface screen, and according to the exchange transaction scenario information. The information input (or read) through the information processing unit 242 An information transmitter 244 for transmitting at least one exchange transaction request information including the exchange transaction request information to the robot control apparatus 140 through a financial transaction communication channel connected through the wireless communication unit 260 and the exchange transaction scenario information; An information receiving unit 246 and at least one exchange transaction processing information corresponding to the exchange transaction request information from the robot control apparatus 140 through the financial transaction communication channel, Virtually face-to-face authentication of the customer according to exchange transaction scenario information, the information processing unit 242 inputs and reads various information according to the exchange transaction scenario information, and the information transmission unit 244 is the exchange transaction scenario information According to the financial transaction communication channel transmits at least one or more exchange transaction request information, the information receiving unit 246 ) Includes a scenario verification unit 248 verifying that at least one exchange transaction processing information is received through the financial transaction communication channel according to the exchange transaction scenario information.

When outputting the virtual face-to-face authentication interface screen according to the virtual face-to-face authentication scenario included in the exchange transaction scenario information through the interface, the face-to-face authentication part 240 performs the image recognition means 210 according to the face-to-face face authentication scenario. Facial recognition data recognized by the facial recognition unit 214 based on facial image data of the foreign currency transaction target customer recognized through the &lt; RTI ID = 0.0 &gt; By comparing and analyzing the customer image recognition data recognized through the customer image data (eg, image content data corresponding to the customer ID photo included in the identification card), the face-to-face customer of the currency exchange transaction is visually authenticated. Virtually face-to-face authentication as described above.

When outputting at least one exchange transaction interface screen according to interface output scenario information included in the exchange transaction scenario information through the interface, the information processing unit 242 includes an information output item included in the output exchange transaction interface screen. And at least one exchange transaction-related information (eg, exchange transaction information, financial information, exchange transaction processing information, etc.) identified in advance.

Alternatively, at least one exchange transaction interface screen is output based on the interface output scenario information included in the exchange transaction scenario information through the interface, and at least one exchange through the key input unit 264 on the exchange transaction interface screen. When a user interface for processing transaction information is included, the information processing unit 242 may include at least one or more items from the key input unit 264 through the user interface according to the information input scenario information included in the exchange transaction scenario information. Characterized in that the processing to input the exchange transaction information.

Alternatively, the interface outputs at least one or more exchange transaction interface screens according to interface output scenario information included in the exchange transaction scenario information, and at least one or more through the card reader unit 266 on the exchange transaction interface screen. When a user interface for processing to read financial information (eg, account information, bank account information, etc.) is included, the information processing unit 242 may be configured according to the card (or bank account) reading scenario information included in the exchange transaction scenario information. Process to read at least one or more financial information (for example, account information, bankbook information, etc.) from the card reader unit 266 through a user interface.

Alternatively, the interface outputs at least one or more exchange transaction interface screens according to the interface output scenario information included in the exchange transaction scenario information, and the at least one financial unit of the RFID reader unit 268 on the exchange transaction interface screen. When a user interface for processing related RFID information is included, the information processing unit 242 uses the RFID reader unit 268 through the user interface according to the RFID reading scenario information included in the exchange transaction scenario information. And process to read at least one financial-related RFID information.

When at least one or more information is input (or read) through the information processor 242, the scenario verifier 248 is input (or read) based on information verification scenario information included in the exchange transaction scenario information. And verifying whether the information is validly inputted (or read) according to the information input scenario, the card (or bankbook) reading scenario, or the RFID reading scenario information.

Herein, the information verification scenario information authenticates each information input step according to the information input scenario, or authenticates each card (or bankbook) reading step according to a card (or bankbook) reading scenario, or the RFID reading scenario information. It is preferable to include an authentication value for authenticating each RFID reading step according to the authentication algorithm.

If the validity of inputting (or reading) at least one or more information through the information processing unit 242 is not verified according to the information verification scenario, the scenario verification unit 248 is included in the exchange transaction scenario information. According to the exchange transaction cancellation scenario information, the non-validated exchange transaction may be processed to be canceled.

When at least one or more information is input (or read) through the information processor 242, and the input (or read) information is verified by the scenario verifier 248, the information transmitter 244 may read the information. Financial transactions in which at least one exchange transaction request information including information input (or read) through the information processing unit 242 is connected through the wireless communication unit 260 according to the information transmission / reception scenario information included in the exchange transaction scenario information. Characterized in that the transmission to the robot control device 140 through a communication channel.

According to the embodiment of the present invention, when the information transmission unit 244 transmits the exchange transaction request information to the robot control apparatus 140 through the financial transaction communication channel, the information transmission and reception scenario information is the robot control communication. Preferably, the bank robot 100 and the robot control apparatus 140 may include an encryption / decryption-based security scenario for processing to verify the validity of the exchange request information.

When the exchange transaction request information is transmitted to the robot control apparatus 140 by the information transmission unit 244, the scenario verification unit 248 may be configured based on the information verification scenario information included in the exchange transaction scenario information. It is characterized by verifying that the exchange transaction request information transmitted is effectively transmitted according to the information transmission and reception scenario.

Here, the information verification scenario information preferably includes an authentication value for authenticating each information transmission step according to the information transmission and reception scenario and an authentication algorithm.

If the validity of transmitting the exchange transaction request information through the information transmission unit 244 is not verified according to the information verification scenario, the scenario verification unit 248 exchanges the exchange transaction included in the exchange transaction scenario information. According to the cancellation scenario information, it is characterized in that the processing to cancel the unvalidated exchange.

When the exchange transaction request information is transmitted to the robot control apparatus 140 by the information transmission unit 244, and the exchange transaction request information transmission process is verified by the scenario verification unit 248, the information receiving unit ( 246 is configured to receive at least one exchange transaction processing information corresponding to the exchange transaction request information from the robot control device 140 through the financial transaction communication channel according to the information transmission and reception scenario information included in the exchange transaction scenario information. It is characterized by.

According to the embodiment of the present invention, when the information receiving unit 246 receives the exchange transaction processing information from the robot control apparatus 140 through the financial transaction communication channel, the information transmission and reception scenario information is the robot control communication channel. Preferably, the bank robot 100 and the robot control device 140 may be configured to include an encryption / decryption-based security scenario for processing to verify the validity of the received exchange transaction processing information in cooperation with each other.

When the exchange transaction processing information is received from the robot control apparatus 140 by the information receiver 246, the scenario verification unit 248 receives the exchange based on the information verification scenario information included in the exchange transaction scenario information. Characterized in that for verifying whether the exchange transaction processing information is effectively transmitted according to the information transmission and reception scenario.

In this case, the information verification scenario information preferably includes an authentication value for authenticating each information receiving step according to the information transmission and reception scenario and an authentication algorithm.

If the validity of receiving the exchange transaction processing information through the information receiving unit 246 is not verified according to the information verification scenario, the scenario verification unit 248 cancels the exchange transaction included in the exchange transaction scenario information. According to the scenario information characterized in that the processing to cancel the unvalidated exchange transaction.

When the exchange transaction processing information is received from the robot control apparatus 140 by the information receiving unit 246, and the exchange transaction processing information receiving process is verified by the scenario verification unit 248, the information processing unit 242. ) Includes the received currency exchange transaction processing information on the currency exchange interface screen and outputs the received currency exchange transaction information according to the currency exchange scenario.

Referring to FIG. 2, the bank robot 100 includes a currency storage unit 272 for storing at least one foreign currency in order to provide a currency exchange transaction of a virtual face-to-face authentication method to the target customer of the exchange transaction, and the currency. It is characterized in that it comprises a currency emitter 274 for releasing at least one or more exchange target currency of at least one foreign currency stored in the storage unit 272.

The currency storage unit 272 stores at least one foreign currency to be paid by the bank robot 100 to at least one currency exchange customer in response to the at least one currency exchange transaction.

According to the implementation method of the present invention, the currency storage unit 272 preferably stores and stores the foreign currency classified by currency type and par value.

The currency discharging unit 274 releases an amount corresponding to the exchange amount included in the exchange transaction processing information among at least one or more foreign currency stored in the currency storage unit 272 to pay the exchange transaction customer. It is done.

According to the implementation method of the present invention, the money storage unit 272 preferably releases the exchanged money classified by the type of money, by the face value.

Referring to FIG. 2, when the exchange robot processing information is received through the information receiver 246, the bank robot 100 checks whether the exchange transaction details (or exchange approval information) are included in the exchange transaction processing information. When the exchange approval confirmation unit 250 and the exchange approval confirmation, the foreign currency stored in the currency storage unit 272 to check whether the currency to be exchanged through the currency discharge unit 274 by the exchange amount The exchange rate check unit 252 and the exchange rate processing unit 254 for processing the exchange money stored in the currency storage unit 272 to be discharged through the money discharge unit 274 when the exchange rate is checked. Characterized in that it is provided, when checking the exchange rate, check the exchange location information stored in the memory unit 276, the bank robot 100 moves to the exchange office in conjunction with the position control unit 258 Which process is characterized in that so as to made with a currency exchange by the mobile processing unit (256).

When the exchange transaction processing information is received through the information receiver 246, the exchange approval confirmation unit 250 checks whether the exchange transaction history (or exchange approval information) is included in the exchange transaction processing information. .

When the exchange approval confirmation unit 250 confirms the exchange approval, the currency exchange check unit 252 stores the amount of money for each of the foreign currency currencies stored in the currency storage unit 272 for the face value of the foreign currency target currency. It is characterized in that for confirming whether the currency storage amount for each par value for the currency subject to currency exchange exceeds the currency exchange amount.

If the currency storage amount for each denomination of money stored in the currency storage unit 272 exceeds the currency exchange amount, the currency exchange confirmation unit 252 converts the currency target currency into the currency releasing unit ( It is preferable to confirm that it can be released by paying through 274, on the contrary, if the currency storage amount for each denomination of the currency to be exchanged is less than the exchange rate, the currency exchange confirmation unit 252 is subject to the exchange It is preferable to confirm that the money can not be released by discharging the money through the currency discharge unit 274.

According to the exemplary embodiment of the present invention, when a currency for each of the target par value for the currency to be exchanged is selected according to the currency exchange scenario, the exchange rate checking unit 252 selects the money storage unit 272 to select the currency. It is advisable to check that the amount of money for each denomination paid is kept as many as the number of payments.

According to an embodiment of the present invention, the exchange rate checking unit 252 requests a currency exchange transaction according to the currency exchange transaction scenario (eg, when a currency exchange amount is input according to the currency exchange scenario, or according to the currency exchange scenario). Transmitting the request information), by checking whether the currency storage amount for each denomination of the foreign currency currency stored in the currency storage unit 272 exceeds the currency exchange amount, thereby converting the currency exchange currency into the currency release unit. It is desirable to see if we can release and pay through (274).

If the exchange rate check unit 252 can release the paid currency through the currency discharge unit 274 to pay, the exchange rate processing unit 254 is stored in the money storage unit 272 It is characterized in that the processing to be discharged through the currency discharge portion 274 of the exchange money of the currency exchange target.

On the other hand, when the currency exchange confirmation unit 252 is unable to pay the currency to be exchanged through the currency discharge unit 274, the exchange office transfer processing unit 256 is the exchange office stored in the memory unit 276 Checking the location information, the location of the exchange office (258) is provided to the location control unit 258 so that the bank robot 100 through the autonomous vehicle 215, the exchange office (eg, the bank) provided in the international airport It is preferable to process to move to the airport branch of the bank that operates the robot (100).

According to one embodiment of the present invention, it is preferable that the bank robot 100 further stores the short-term foreign currency currency in the cash storage unit by moving the exchange office.

According to another exemplary embodiment of the present invention, it is preferable that the bank robot 100 guides the exchange transaction customer to the exchange office by moving the exchange office.

3 is a diagram illustrating a bank robot 100 initialization process for producing map data for a bank robot 100 operation location according to an exemplary embodiment of the present invention.

More specifically, FIG. 3 is based on image recognition means 210 and autonomous movement means 215 provided in the bank robot 100 when the bank robot 100 shown in FIG. 2 is installed at an international airport. As the bank robot 100 is about the excess process for producing the map data for the operation site of the bank robot 100, including the international airport, if one of ordinary skill in the art Although various implementation methods for the initialization process of the bank robot 100 for producing map data for the operation location of the bank robot 100 may be inferred by referring to and / or modifying the drawing 3, the present invention infers the above-mentioned. It is made to include all the implementation methods, the technical features are not limited only to the implementation method shown in FIG.

For example, those skilled in the art to which the present invention pertains may refer to and / or modify this drawing 3 to control the external communication means (eg, the robot robot 100 and the robot control communication between the robot controller 140). The process of downloading and storing the operation place map data through a channel or wired communication means (not shown) provided in the bank robot 100 may be inferred. It is to be clear that it is included.

In addition, the implementation method illustrated in FIG. 3 illustrates an implementation method in which the bank robot 100 is first installed at an international airport, but the process of producing the operation place map data is applied only at the initial installation time. By no means, the interior of the operating place of the bank robot 100 may be changed or periodically repeated according to the addition (or removal) of fixed objects (or quasi-fixed objects or shadow objects) according to the intention of those skilled in the art. The present invention is not limited thereby.

Referring to FIG. 3, after the bank robot 100 shown in FIG. 2 is installed at an international airport, power is supplied to the bank robot 100 (eg, battery power provided in the bank robot 100) to boot. When the bank robot 100 connects a wireless communication channel with a wireless AP 135 provided at an operation location of the bank robot 100 through a wireless communication unit 260, the bank robot 100 is connected to the drawing 1 through the wireless communication channel. It is checked whether the robot control apparatus 140 and the robot control communication channel shown are connected (300).

Herein, the robot control communication channel periodically checks whether the robot control device 140 is connected to the bank robot 100 based on a wireless communication channel between the bank robot 100 and the wireless AP 135. The bank robot 100 monitoring channel for checking and tracking the current position (or movement path) of the bank robot 100, an operation mode checking channel for confirming an operation mode of the bank robot 100, and the bank robot ( Operation mode setting channel for remotely setting the operation mode of 100, operation scenario verification for verifying that the bank robot 100 is processing the exchange transaction according to the exchange transaction scenario corresponding to the operation mode of the bank robot 100. It is preferred to include at least one channel.

The bank robot 100 monitoring channel is out of the line of sight of the management staff who manages the bank robot 100 according to the movement characteristic of the bank robot 100 moving autonomously without being fixed as in the conventional CD / ATM. When the bank robot 100 is stolen or manipulated by a hacker while being out of the manager's line of sight, there is always a risk that a banking system may be exposed to the bank robot. It is preferable to include a communication channel for real-time monitoring whether the 100 is operating normally without being stolen, lost or malfunctioned, and tracking the current position (or movement path) of the bank robot 100. The operation state of the bank robot 100 monitored through the monitoring channel is stored in real time in the log information of the bank robot 100 provided in the robot control apparatus 140. To be preferred.

The operation mode confirmation channel, for remotely confirming the operation mode of the bank robot bot 100 that is automatically set according to the conversation between the bank robot 100 and the exchange customer, or the exchange transaction target selection of the customer. It is preferable that the communication channel is configured to include, and the operation mode of the bank robot 100 checked through the operation mode confirmation channel is stored in real time in the log information of the bank robot 100 provided in the robot control apparatus 140. It is preferable to be.

The operation mode setting channel may include a communication channel for remotely setting the operation mode of the bank robot 100 to an operation mode for processing a specific currency exchange transaction in the robot control apparatus 140. The operation mode of the bank robot 100 set through the operation mode setting channel is preferably stored in real time in the log information of the bank robot 100 provided in the robot control apparatus 140.

In the operation scenario verification channel, after the operation mode of the bank robot 100 is automatically set (or remotely set) to an operation mode for processing a specific currency exchange transaction, the bank robot 100 corresponds to the operation mode. And a communication channel verifying whether the exchange transaction is properly processed according to a currency exchange scenario. Scenario verification information of the bank robot 100 verified through the operation scenario verification channel is the robot control apparatus 140. It is desirable to be stored in real time in the bank robot 100 log information provided in the).

According to an embodiment of the present invention, the operation scenario verification channel controls the robot by generating a verification value (or an authentication value) for the scenario step after performing a specific exchange transaction scenario step in the bank robot 100. When transmitting to the device 140, the robot control device 140 preferably comprises a communication channel for approving (or authenticating) the verification value (or authentication value), the robot control device 140 in the After approving (or authenticating) the verification value (or authentication value), the bank robot 100 preferably performs the following scenario steps.

If the operation scenario is not verified while the exchange transaction is performed according to a specific exchange transaction scenario, the robot control apparatus 140 cancels the exchange transaction for which the operation scenario is not verified, and the bank robot 100 also the It is desirable to cancel the exchange transaction where the operation scenario is not verified.

If the robot control communication channel between the bank robot 100 and the robot control apparatus 140 is connected (305), the bank robot 100 is located on the position control unit 258 (or the memory unit 276). In operation 310, it is checked whether operation place map data of the operation location of the bank robot 100 is stored.

If the operating place map data for the operating place of the bank robot 100 is pre-stored (315), the bank robot 100 omits the process of producing the operating place map data.

On the other hand, if no operation place map data for the operation place of the bank robot 100 is previously stored (315), the bank robot 100 changes the operation mode of the bank robot 100 to the operation place map data production mode. In operation 320, a request is made to set whether the operation location of the bank robot 100 is closed or open through the screen output device 110 provided in the bank robot 100 (325).

If the operating place of the bank robot 100 is set to the closed type (330), the bank robot 100 through the display device 110, the bank robot 100 on the operating place of the bank robot 100 Request to move the bank robot 100 to a power supply position (for example, the home position of the bank robot 100) to charge the battery provided in (335), the position of the bank robot 100 is the power Moving to the supply position (340), the process of producing the outer boundary map data for the closed operating place shown in Figure 4.

On the other hand, if the operating place of the bank robot 100 is set to be open (330), the bank robot 100 is the wireless AP 135 on the operating place of the bank robot 100 through the screen output device 110 When the bank robot 100 is requested to move to the position of the wireless AP 135 provided (345), and the position of the bank robot 100 moves to the position of the wireless AP 135 (350), FIG. Perform external boundary map data production process for the illustrated open operation place.

4 is a diagram illustrating a process of manufacturing external boundary map data for a closed operation place according to an exemplary embodiment of the present invention.

In more detail, FIG. 4 shows that the bank robot 100 shown in FIG. 2 is installed at an international airport, and then map data for a closed operation place is produced through an initialization process for manufacturing operation map data shown in FIG. If it is set to, to the process of manufacturing the outer boundary map data included in the wall surface of the closed operation place in the bank robot 100, if one of ordinary skill in the art By referring to and / or modifying the Figure 4 may be inferred various implementation methods for the process of producing the external boundary map data for the closed operation place, the present invention comprises all the implementation methods inferred The technical features are not limited only to the implementation method illustrated in FIG. 4.

For example, those of ordinary skill in the art to which the present invention pertains may refer to and / or modify this drawing 4 to control external communication means (for example, robot control communication between the bank robot 100 and the robot control apparatus 140). The process of downloading and storing the operation place map data through a channel or wired communication means (not shown) provided in the bank robot 100 may be inferred. It is to be clear that it is included.

In addition, although the implementation method illustrated in FIG. 4 illustrates and illustrates an implementation method in which the bank robot 100 is initially installed at an international airport, the process of producing the operation place map data is applied only at the initial installation time. By no means, the interior of the operating place of the bank robot 100 may be changed or periodically repeated according to the addition (or removal) of fixed objects (or quasi-fixed objects or shadow objects) according to the intention of the skilled person. The present invention is not limited thereby.

Alternatively, the method shown in FIG. 4 may be set as a home position of the bank robot 100 by charging a battery included in the bank robot 100 at an international airport in which the bank robot 100 is operated. Although illustrated and described as producing the map data, the present invention is not limited thereto, and the home position of the bank robot 100 may be set at any position of the international airport.

Referring to FIG. 4, after the bank robot 100 shown in FIG. 2 is installed at an international airport, the map data for the closed operation place is produced through a process of initializing production location map data shown in FIG. If set to, the bank robot 100 recognizes the wall surface of the closed operation place in the left / right direction through the image recognition means 210 (400).

If the wall surface of the closed operating place is recognized through the image recognition unit 210 (405), the bank robot 100 sets the power supply position as an origin for producing the operating place map data (410). In operation 415, one direction of the recognized left and right walls may be set as a moving direction of the bank robot 100 for producing the operation place map data through the image recognition unit 210.

Thereafter, the bank robot 100 recognizes a fixed object (or a quasi-fixed object or a shadow object) with respect to the moving direction through the image recognition unit 210 (420), and the fixed object based on the origin (Or quasi-fixed object or shadow object) to check the movement position of the bank robot 100 with respect to the movement direction (425), and through the autonomous movement means 215 provided in the bank robot 100 After the bank robot 100 is processed to move to the identified movement position of the bank robot 100, and after generating the movement distance and movement path information of the bank robot 100 (430), the generation External boundary map data of the closed operation place including the moved distance and the movement path information is generated and stored in the position controller 258 (or the memory unit 276) provided in the bank robot 100 (435). .

According to the method of the present invention, the process of generating and storing the external boundary map data of the closed operation place is repeated until the bank robot 100 returns to the origin along the external boundary of the closed operation place. It is preferable to be.

If the bank robot 100 returns to the origin along the outer boundary of the closed operation place (440), the bank robot 100 performs the process of producing internal map data shown in FIG.

5 is a diagram illustrating a process of manufacturing external boundary map data for an open operation place according to an embodiment of the present invention.

In more detail, in FIG. 5, after the bank robot 100 shown in FIG. 2 is installed in an international airport, the map robot for the open operation place is produced through a process of initializing production location map data shown in FIG. When the bank robot 100 is set to the external boundary map data in which the bank robot 100 operates within a maximum bank robot 100 operating distance based on the wireless AP 135 provided in the open operation place. As a process for manufacturing the present invention, those of ordinary skill in the art to which the present invention pertains, refer to and / or modify the present Figure 5 for a variety of processes for producing the external boundary map data for the open operating place Although it will be possible to infer an implementation method, the present invention includes all the implementation methods inferred from the above, and only the implementation method shown in FIG. Features are not limited.

For example, those of ordinary skill in the art to which the present invention pertains may refer to and / or modify this drawing 5 so that external communication means (for example, robot control communication between the bank robot 100 and the robot control apparatus 140). The process of downloading and storing the operation place map data through a channel or wired communication means (not shown) provided in the bank robot 100 may be inferred. It is to be clear that it is included.

In addition, although the implementation method illustrated in FIG. 5 illustrates and illustrates an implementation method in which the bank robot 100 is initially installed at an international airport, the process of manufacturing the operation place map data is applied only at the initial installation time. By no means, the interior of the operating place of the bank robot 100 may be changed or periodically repeated according to the addition (or removal) of fixed objects (or quasi-fixed objects or shadow objects) according to the intention of those skilled in the art. The present invention is not limited thereby.

Alternatively, the method shown in FIG. 5 may generate the location map data of the location of the wireless AP 135 connecting the bank robot 100 to the wireless communication channel at the international airport in which the bank robot 100 is operated. Although it is illustrated and described as setting to the origin, the invention is not limited thereto, and the origin for producing the operation place map data may be set at any position of the international airport.

Referring to FIG. 5, after the bank robot 100 shown in FIG. 2 is installed in an international airport, the map data for an open operation place is produced through an initialization process of manufacturing operation map data shown in FIG. 3. When the bank robot 100 is set, the bank robot 100 may operate as the screen output device 110 based on the location of the wireless AP 135 provided at the bank robot 100 operating place. If the maximum bank robot 100 operation distance is input (505), the bank robot 100 determines the location of the wireless AP 135 at the location map data. Set to the origin for producing (510).

Thereafter, the bank robot 100 has no fixed object (or a quasi-fixed object or a shadow object) in the front / rear / left / right directions through the image recognition unit 210 or the fixed object at the longest distance. The direction in which the object (or the quasi-fixed object or the shadow object) is recognized as present is set as the moving direction of the bank robot 100 for producing the operation place map data (515).

Thereafter, the bank robot 100 recognizes a fixed object (or a quasi-fixed object or a shadow object) with respect to the moving direction through the image recognition unit 210 (520), and the fixed object based on the origin. (Or quasi-fixed object or shadow object) to check the movement position of the bank robot 100 with respect to the movement direction (525), through the autonomous movement means 215 provided in the bank robot 100 After the bank robot 100 is processed to move to the identified movement position of the bank robot 100 and generates movement distance and movement path information of the bank robot 100 during the movement (530), the External boundary map data of the open operation place including the generated movement distance and movement path information is generated and stored in the position control unit 258 (or the memory unit 276) provided in the bank robot 100 (535). .

According to the embodiment of the present invention, the process of generating and storing map data up to the maximum bank robot 100 operating distance in the open operation place is performed by the bank robot 100 based on the origin. 100) It is preferable to repeat until the operating distance is reached.

If the bank robot 100 reaches the maximum bank robot 100 operating distance along one direction of the open operation place (540), the bank robot 100 is the current position reached by the bank robot 100 Is set as a reference point for producing external boundary map data (545), and the movement direction of the bank robot 100 in one direction not exceeding the maximum bank robot 100 operating distance based on the reference point (eg, After setting the origin and the direction within 90 degrees of a straight line connecting the current position of the bank robot 100 (550), the bank robot 100 is operated until the bank robot 100 returns to the reference point Repeat the process of creating the outer boundary map data of the place.

When the bank robot 100 returns to the reference point (555), the bank robot 100 performs an internal map data production process shown in FIG.

FIG. 6 is a diagram illustrating a process of preparing internal map data for an operation location of a bank robot 100 according to an exemplary embodiment of the present invention.

In more detail, Figure 6 shows that after the bank robot 100 shown in Figure 2 is installed in an international airport, the process of initializing production location map data shown in Figure 3 and the outer boundary shown in Figure 4 or Figure 5 When the map data production process is performed, the process relates to the process of producing the internal map data for the operation location of the bank robot 100. If a person having ordinary knowledge in the technical field to which the present invention pertains, refer to FIG. And / or may be modified to infer various implementation methods for the process of producing internal map data for the operation location of the bank robot 100, but the present invention includes all the implementation methods inferred. The technical features are not limited only to the implementation method shown in FIG.

For example, those of ordinary skill in the art to which the present invention pertains may refer to and / or modify this figure 6 to control external communication means (for example, robot control communication between the bank robot 100 and the robot control apparatus 140). The process of downloading and storing the operation place map data through a channel or wired communication means (not shown) provided in the bank robot 100 may be inferred. It is to be clear that it is included.

In addition, although the implementation method shown in FIG. 6 illustrates an implementation method in which the bank robot 100 is first installed at an international airport, the process of producing the operation place map data is applied only at the initial installation time. By no means, the interior of the operating place of the bank robot 100 may be changed or periodically repeated according to the addition (or removal) of fixed objects (or quasi-fixed objects or shadow objects) according to the intention of those skilled in the art. The present invention is not limited thereby.

Referring to FIG. 6, after the bank robot 100 shown in FIG. 2 is installed in an international airport, an operation process for initializing production location map data shown in FIG. 3 and an external boundary map shown in FIG. 4 or FIG. When the data production process is performed, the bank robot 100 may be configured to generate map data in the operation place based on the regression point (for example, the origin shown in FIG. 4 or the reference point shown in FIG. 5). i (i = 1) check the reference point position (600).

Here, it is preferable that the i (i = 1) reference point position for producing the operation place internal map data is identified as an arbitrary position in the direction of the operation place that does not deviate from the outer boundary.

Thereafter, the bank robot 100 recognizes a fixed object (or a semi-fixed object or a shadow object) with respect to the i-th reference point direction through the image recognition unit 210 (605), and recognizes the recognized fixed object ( Or a quasi-fixed object or a shadow object) to determine a moving position of the bank robot 100 for moving the bank robot 100 in the i-th reference point direction (610).

Thereafter, the bank robot 100 processes the position of the bank robot 100 to move to the bank robot 100 moving position through the autonomous movement means 215, and moves the bank robot 100 during the movement. After generating the distance and the movement path information (615), and generates the internal map data of the operating place including the generated movement distance and the movement path information to position controller 258 (or provided in the bank robot 100) (or The memory unit 276 stores the data in the memory unit 620.

Thereafter, the bank robot 100 sets the current position (eg, the i th reference point position) of the bank robot 100 as an i th reference point for producing the internal map data (625), and the bank robot Fixed object (or quasi-fixed object or shadow object) in one direction inside the outer boundary produced by the process of producing the outer boundary map data shown in FIG. 4 or FIG. 5 through the image recognition means 210 of 100. Recognize the location of the bank robot 100 and move the bank robot 100 in one direction inside an outer boundary by avoiding the recognized fixed object (or quasi-fixed object or shadow object). (635).

Thereafter, the bank robot 100 processes the position of the bank robot 100 to move to the bank robot 100 moving position through the autonomous movement means 215, and moves the bank robot 100 during the movement. After generating the distance and the movement path information (640), and generates the internal map data of the operating place including the generated movement distance and the movement path information to position controller 258 (or provided in the bank robot 100) (or Memory 276) (645).

According to the exemplary embodiment of the present invention, it is preferable that the bank robot 100 repeats the above process until all fixed objects (or quasi-fixed objects or shadow objects) in the internal map data of the operation place are identified.

If there is an area in which the fixed object (or the quasi-fixed object or the shadow object) is not identified in the internal map data of the operation place and the operation map data is not completed (650), the bank robot 100 For producing the internal location map data based on the i th reference point through the image recognition means 210 until the fixed object (or the quasi fixed object or the shadow object) in the internal map data of the operation place is identified. Confirm (i = i + 1) the reference point position (655), and recognize the fixed object (or quasi-fixed object or shadow object) in the i-th reference point direction through the image recognition means 210 Repeat the process of creating map data inside the place.

According to the embodiment of the present invention, the bank robot 100 is installed in the operating place through the process of producing the external boundary map data shown in FIG. 4 or 5 and the process of producing the internal map data shown in FIG. Place map data is generated that includes location information for a fixed object (or quasi-fixed object, or shadow object).

7A and 7B illustrate a process in which the bank robot 100 moves to an operating position of the bank robot 100 on an international airport according to an exemplary embodiment of the present invention.

In more detail, FIGS. 7A and 7B show operation place map data (or external communication means) in which the bank robot 100 shown in FIG. 2 is manufactured through the process shown in FIGS. Based on the operation place map data provided by 100), it does not interfere with the movement of the customer who visited the international airport, and moves to the operation position of the bank robot 100 that can process virtual face-to-face transactions with the customer who visited the international airport. As shown in the drawings, a person of ordinary skill in the art may refer to and / or modify the drawings 7a and 7b to operate the bank robot 100 on an international airport. Various implementation methods for the process of moving to a location may be inferred, but the present invention includes all the implementation methods inferred, and the implementation methods shown in FIGS. 7A and 7B are shown. The technical features are not limited only by law.

Referring to FIGS. 7A and 7B, the robot control apparatus 140 shown in FIG. 1 is connected to the bank robot 100 through the wireless communication unit 260 before moving to the bank robot 100 operation position. ) And the robot control communication channel is connected (700).

Herein, the robot control communication channel periodically checks whether the robot control device 140 is connected to the bank robot 100 based on a wireless communication channel between the bank robot 100 and the wireless AP 135. The bank robot 100 monitoring channel for checking and tracking the current position (or movement path) of the bank robot 100, an operation mode checking channel for confirming an operation mode of the bank robot 100, and the bank robot 100. An operation mode setting channel for remotely setting an operation mode of the operation mode and an operation scenario verification channel for verifying whether the bank robot 100 is processing the exchange transaction according to an exchange transaction scenario corresponding to the operation mode of the bank robot 100. It is preferable to include at least one.

The bank robot 100 monitoring channel is out of the line of sight of the management staff who manages the bank robot 100 according to the movement characteristic of the bank robot 100 moving autonomously without being fixed as in the conventional CD / ATM. When the bank robot 100 is stolen or manipulated by a hacker while being out of the manager's line of sight, there is always a risk that a banking system may be exposed to the bank robot. It is preferable to include a communication channel for real-time monitoring whether the 100 is operating normally without being stolen, lost or malfunctioned, and tracking the current position (or movement path) of the bank robot 100. The operation state of the bank robot 100 monitored through the monitoring channel is stored in real time in the log information of the bank robot 100 provided in the robot control apparatus 140. To be preferred.

The operation mode confirmation channel is for remotely confirming an operation mode of the bank robot 100 that is automatically set according to a conversation between the bank robot 100 and a currency exchange customer or a currency exchange target selection of the currency exchange customer. It is preferable to include a communication channel, the operation mode of the bank robot 100 to be confirmed through the operation mode check channel is stored in real time in the log information of the bank robot 100 provided in the robot control device 140 It is preferable.

The operation mode setting channel may include a communication channel for remotely setting the operation mode of the bank robot 100 to an operation mode for processing a specific currency exchange transaction in the robot control apparatus 140. The operation mode of the bank robot 100 set through the operation mode setting channel is preferably stored in real time in the log information of the bank robot 100 provided in the robot control apparatus 140.

In the operation scenario verification channel, after the operation mode of the bank robot 100 is automatically set (or remotely set) to an operation mode for processing a specific exchange transaction, the bank robot 100 corresponds to the operation mode. And a communication channel for verifying whether the exchange transaction is properly processed according to the exchange transaction scenario. The scenario verification information of the bank robot 100 verified through the operation scenario verification channel is determined by the robot control apparatus. It is preferable to be stored in real time in the log information of the bank robot (100) provided in 140.

According to an embodiment of the present invention, the operation scenario verification channel controls the robot by generating a verification value (or an authentication value) for the scenario step after performing a specific exchange transaction scenario step in the bank robot 100. When transmitting to the device 140, the robot control device 140 preferably comprises a communication channel for approving (or authenticating) the verification value (or authentication value), the robot control device 140 in the After approving (or authenticating) the verification value (or authentication value), the bank robot 100 preferably performs the following scenario steps.

If the operation scenario is not verified while the exchange transaction is performed according to a specific exchange transaction scenario, the robot control apparatus 140 cancels the exchange transaction for which the operation scenario is not verified, and the bank robot 100 also the It is desirable to cancel the exchange transaction where the operation scenario is not verified.

If the robot control communication channel between the bank robot 100 and the robot control device 140 is connected (705), the bank robot 100 from the robot control device 140 through the robot control communication channel to the international In operation 710, an operation command for a currency exchange transaction is received for a customer visiting the airport.

According to an exemplary embodiment of the present invention, the operation command is based on the ignition function provided in the bank robot 100 so that the customer who visited the international airport checks the desired currency exchange object and processes the confirmed currency exchange transaction. It is preferable to include an autonomous operation command.

According to another exemplary embodiment of the present invention, the operation command is a currency exchange object designation operation command that processes the bank robot 100 to take charge of a part of a currency exchange transaction at an international airport in which the bank robot 100 is provided. It is preferable to include, and in general, it is preferable that the exchange transaction target designation operation command is received by the bank robot 100 together with the operation mode setting information.

If the operation command is received through the robot control communication channel (715), the bank robot 100 is not disturbed to the customer's line in the international airport through the image recognition means 210, and close to the customer Check the operation position of the bank robot 100 to approach (720) and operate the checked bank robot 100 at the current position where the bank robot 100 is located based on the operation place map data and the copper wire control data. The movement route information is set up to the position (725).

Thereafter, the bank robot 100 moves the position of the bank robot 100 to the identified bank robot 100 operation position along the movement path through the autonomous movement means 215, and during the movement. The robot robot 100 transmits the position information of the bank robot 100 to the robot control apparatus 140 through the robot control communication channel so as to be stored in the log information of the bank robot 100 (730).

In addition, the bank robot 100 checks whether the customer approaches the front (or movement path) of the bank robot 100 through the image recognition means 210 while moving to the operation position of the bank robot 100 ( 735).

If it is not confirmed that the customer approaches the front of the bank robot 100 while moving the bank robot 100 (for example, before arriving at the operation position of the bank robot 100) (740), the bank robot 100 determines whether the current location of the bank robot 100 arrives at the operation position of the bank robot 100 based on the operation place map data and the copper line control data (775). The process is repeated until the bank robot 100 reaches the operating position.

If the position of the bank robot 100 reaches the operating position of the bank robot 100 (780), the bank robot 100 determines the position of the bank robot 100 through the autonomous movement means 215. It stops the movement (785), and transmits the position information of the bank robot 100 to the robot control device 140 through the robot control communication channel (790).

On the other hand, when it is confirmed that the customer approaches the front of the bank robot 100 during the movement of the bank robot 100 (for example, before arriving at the operation position of the bank robot 100) (740), the bank robot ( 100 determines whether the current location of the bank robot 100 interferes with the movement of the customer who visited the international airport based on the operation place map data and the traffic control data (745).

If the current location of the bank robot 100 does not interfere with the movement of the customer who visited the international airport (750), the bank robot 100 may use the bank robot for the exchange transaction corresponding to the operation command. Resetting to the operation position (755), stop moving the position of the bank robot 100 through the autonomous movement means 215 (785), and the robot control apparatus ( In operation 790, the location information of the bank robot 100 is transmitted to the processor 140.

If the current location of the bank robot 100 interferes with the movement of the customer visiting the international airport (750), the bank robot 100 passes through the voice output means 200 to the bank robot 100 operation position. After the customer location change request utterance is processed to be voice output so as to move (760), the screen recognition means checks whether the location of the customer located in front of the bank robot 100 (or the movement path) is changed (765). .

If the location of the customer located in front of the bank robot 100 (or the movement path) is changed (770), the bank robot 100 is based on the operation place map data and the copper wire control data based on the bank robot 100 Check whether the current position of has arrived at the operating position of the bank robot (100) (775), and repeats the above process until the bank robot (100) arrives at the operating position of the bank robot (100).

If the position of the bank robot 100 reaches the operating position of the bank robot 100 (780), the bank robot 100 determines the position of the bank robot 100 through the autonomous movement means 215. It stops the movement (785), and transmits the position information of the bank robot 100 to the robot control device 140 through the robot control communication channel (790).

8A and 8B illustrate an operation mode setting process of the bank robot 100 according to an exemplary embodiment of the present invention.

In more detail, FIGS. 8A and 8B show that the bank robot 100 shown in FIG. 2 is moved to the operation position of the bank robot 100 through a process of moving the bank robot 100 shown in FIGS. 7A and 7B. After the movement, the process of automatically setting the operation mode of the bank robot 100 to process the exchange transaction for the exchange customer through the exchange-induced speech and customer voice recognition at least one customer from the operating position of the bank robot 100 For those of ordinary skill in the art to which the present invention pertains, various embodiments of the operation mode setting process of the bank robot 100 are inferred by referring to and / or modifying the drawings 8a and 8b. Although the present invention can be made, the present invention includes all the inferred implementation methods, and the technical features are not limited only to the implementation methods shown in FIGS. 8A and 8B.

Referring to FIGS. 8A and 8B, the bank robot 100 shown in FIG. 2 is moved to the operation position of the bank robot 100 through a process of moving the bank robot 100 shown in FIGS. 7A and 7B. Thereafter, the image recognition means 210 recognizes a plurality of customers located in front of the bank robot 100 (800), and recognizes a currency exchange customer among the recognized plurality of customers (805).

According to an exemplary embodiment of the present invention, the image recognition unit 213 means is located at the closest distance with the image recognition means 210 among a plurality of customers located in front of the bank robot 100. It is desirable to recognize a customer having a short focal length or a small depth value as the currency exchange customer.

According to another exemplary embodiment of the present invention, the image recognition means 210 is a line of sight (LOS) and the image recognition means 210 of the plurality of customers located in front of the bank robot 100 ( For example, it is preferable to recognize a customer who is speaking toward the bank robot 100 among the customers who are looking at the bank robot 100 (for example, whose lips are moving in the face of the customer) as the currency exchange customer. .

Thereafter, the bank robot 100 checks whether the currency exchange customer is uttering through the image recognition unit 210 and the voice input unit 205 (810).

According to the implementation method of the present invention, the bank robot 100 checks whether the currency exchange customer is uttered (eg, the lips of the customer's face is moving) through the image recognition means 210, It is preferable to check whether the currency exchange customer is speaking by checking whether the voice of the customer is input through the voice input means 205 in synchronization with the speech.

If it is confirmed that the currency exchange customer is uttered as a result of the verification (815), the bank robot 100 confirms the exchange information induced utterance information for the currency exchange customer (820), the voice output means 200 After the utterance of the currency exchange induced speech information through the voice output (825), and through the image recognition means 210 and the voice input means 205 to determine whether the customer response according to the currency exchange induction from the currency exchange customer In operation 830, if the customer's response speech is confirmed (835), the bank robot 100 may recognize the customer response speech inputted through the voice input unit 205 to perform voice recognition with the customer expected response information. Check if it matches (880).

On the other hand, if it is confirmed that the currency exchange customer is speaking (815), the bank robot 100 recognizes the customer speech and checks whether it matches the customer speech prediction information (840).

If the voice-recognized information does not match the customer speech prediction information (845), the bank robot 100 checks the exchange-induced speech information for the currency exchange customer (820), and the voice output means (200). After the utterance of the currency exchange induced speech information through the voice output (825), and through the image recognition means 210 and the voice input means 205 to determine whether the customer response according to the currency exchange induction from the currency exchange customer In operation 830, if the customer's response speech is confirmed (835), the bank robot 100 may recognize the customer response speech inputted through the voice input unit 205 to perform voice recognition with the customer expected response information. Check if it matches (880).

On the other hand, if the voice-recognized information is matched with the customer utterance prediction information (845), the bank robot 100 reads the customer utterance prediction information to identify the exchange transaction target requested by the customer (850).

If the exchange transaction object requested by the customer is confirmed (855), the bank robot 100 sets the operation mode of the bank robot 100 to an operation mode corresponding to the identified exchange transaction object (894). In operation 896, the operation mode information of the bank robot 100 is transmitted to the robot control apparatus 140 through the robot control communication channel.

On the other hand, if the exchange request target is not confirmed by the customer (855), the bank robot 100 checks the best response utterance information that induces the exchange transaction of the best response utterance information associated with the customer ignition prediction information 860, after voice outputting the best response speech information through the voice output means 200 (865), and using the image recognition means 210 and the voice input means 205 from the currency exchange customer. If the customer's response is confirmed (875), the bank robot 100 is the customer response utterance input through the voice input means 205 is confirmed. Speech recognition checks whether the match with the customer expected response information (880).

If the voice recognition information of the customer response utterance does not match the customer expected response utterance information (885), the bank robot 100 confirms the exchange information induced utterance information for the exchange transaction customer (820), and the voice After the utterance of the currency exchange induced speech information is output through the output means 200 (825), the customer according to the currency exchange customer from the currency exchange customer through the image recognition means 210 and the voice input means 205. In operation 830, if the customer's response speech is confirmed (835), the bank robot 100 may recognize the customer response speech input through the voice input unit 205 to recognize the response. Reconfirmation with the expected customer response information is confirmed (880).

On the other hand, if the voice recognition information of the customer response speech is matched with the customer expected response speech information (885), the bank robot 100 reads the customer expected response speech information to identify the exchange transaction target requested by the customer. (890).

If the exchange transaction object requested by the customer is confirmed (892), the bank robot 100 sets the operation mode of the bank robot 100 to an operation mode corresponding to the identified exchange transaction object (894). In operation 896, the operation mode information of the bank robot 100 is transmitted to the robot control apparatus 140 through the robot control communication channel.

9 is a diagram illustrating an operation mode setting process of the bank robot 100 according to another exemplary embodiment of the present invention.

In more detail, in FIG. 9, after the bank robot 100 shown in FIG. 2 moves to the operation position of the bank robot 100 through a process of moving the bank robot 100 shown in FIGS. 7A and 7B, After outputting the exchange transaction selection interface to the screen output device 110 provided in the bank robot 100 at the operation position of the bank robot 100, the operation mode of the bank robot 100 is manually changed according to the exchange transaction selection. As for the setting process, those skilled in the art to which the present invention pertains, various analogous method for the operation mode setting process of the bank robot 100 by referring to and / or modifying the present figure 9 Although the present invention may be implemented, the present invention includes all the inferred implementation methods, and the technical features are not limited to the implementation method illustrated in FIG.

Referring to FIG. 9, the bank robot 100 shown in FIG. 2 is moved to the operation position of the bank robot 100 through the position movement process of the bank robot 100 shown in FIGS. 7A and 7B. The image recognition means 210 recognizes a plurality of customers located in front of the bank robot 100 (900), and recognizes a currency exchange customer among the recognized plurality of customers (905).

According to an exemplary embodiment of the present invention, the image recognition unit 213 means is located at the closest distance with the image recognition means 210 among a plurality of customers located in front of the bank robot 100. It is desirable to recognize a customer having a short focal length or a small depth value as the currency exchange customer.

According to another exemplary embodiment of the present disclosure, the image recognition unit 210 may have a line of sight (LOS) coincided with the image recognition unit 210 among a plurality of customers located in front of the bank robot 100. Among the customers (eg, looking at the bank robot 100), it is desirable to recognize the customer who is speaking toward the bank robot 100 (eg, the lips are moving in the face of the customer) as the currency exchange customer. Do.

Thereafter, the bank robot 100 outputs a currency exchange selection interface to the screen output device 110 and checks whether a target of currency exchange is selected through a key input (910).

If the currency exchange object is selected (915), the bank robot 100 sets the operation mode of the bank robot 100 to an operation mode corresponding to the selected currency exchange object (920), and the robot control communication. The bank robot 100 transmits operation mode information to the robot control apparatus 140 through a channel (925).

10 is a diagram illustrating an operation mode setting process of the bank robot 100 according to another exemplary embodiment of the present invention.

In more detail, in FIG. 10, after the bank robot 100 shown in FIG. 2 moves to the operation position of the bank robot 100 through a process of moving the bank robot 100 shown in FIGS. 7A and 7B, Receiving operation mode setting information from the robot control apparatus 140 shown in FIG. 1 at the operation position of the bank robot 100, the operation mode of the bank robot 100 corresponds to the received operation mode setting information. Regarding a process of remotely setting the operation mode, those skilled in the art to which the present invention pertains may refer to and / or modify the drawing 10 and various modifications of the operation mode setting process of the bank robot 100 may be made. Although the implementation method may be inferred, the present invention includes all the implementation methods inferred above, and the technical features are not limited only to the implementation method shown in FIG.

Referring to FIG. 10, the bank robot 100 shown in FIG. 2 moves to the operation position of the bank robot 100 through the position movement process of the bank robot 100 shown in FIGS. 7A and 7B. The bank robot 100 checks whether operation mode setting information is received from the robot control apparatus 140 shown in FIG. 1 through the robot control communication channel (1000).

If the operation mode setting information is not received from the robot control apparatus 140 (1005), the bank robot 100 ignites through the automatic operation of the operation mode of the bank robot 100 shown in FIGS. 8A and 8B. According to the induction, the operation mode of the bank robot 100 is automatically set or the operation mode of the bank robot 100 is manually set according to the screen selection through the manual setting of the operation mode of the bank robot 100 shown in FIG. Set (1010).

On the other hand, when the operation mode setting information is received from the robot control apparatus 140 (1005), the bank robot 100 checks the exchange-induced speech information corresponding to the received operation mode setting information (1015), and the image The recognition means 210 recognizes a customer exchange currency of the plurality of customers located in front of the bank robot 100 (1020).

According to an exemplary embodiment of the present invention, the image recognition unit 213 means is located at the closest distance with the image recognition means 210 among a plurality of customers located in front of the bank robot 100. It is desirable to recognize a customer having a short focal length or a small depth value as the currency exchange customer.

According to another exemplary embodiment of the present invention, the image recognition means 210 is a line of sight (LOS) and the image recognition means 210 of the plurality of customers located in front of the bank robot 100 ( For example, it is preferable to recognize a customer who is speaking toward the bank robot 100 among the customers who are looking at the bank robot 100 (for example, whose lips are moving in the face of the customer) as the currency exchange customer. .

Subsequently, the bank robot 100 utters the foreign currency exchange utterance information that is different from the operation mode setting to the confirmed currency exchange customer through the voice output means 200, and outputs voice (1025), and the image recognition means ( 210 and the voice input means 205 confirms whether the customer response according to the exchange induction is uttered and input from the currency exchange customer (1030).

If the customer's response utterance is confirmed according to the exchange induction (1035), the bank robot 100 recognizes the customer's response utterance and checks whether it matches the customer's expected response information according to the operation mode setting (1040). ).

If the voice-recognized customer utterance does not match customer expected response information according to the operation mode setting (1045), the bank robot 100 transmits the operation to the confirmed currency exchange customer through the voice output means 200. The process of uttering other currency exchange speech information in the mode setting and outputting voice is repeated.

On the other hand, if the voice-recognized customer speech is matched with the customer expected response information according to the operation mode setting (1045), the bank robot 100 operates the operation mode of the bank robot 100 corresponding to the operation mode setting information. Set the mode (1050), and transmits the operation mode information of the bank robot 100 to the robot control device 140 through the robot control communication channel (1055).

11 is a diagram illustrating a virtual face-to-face authentication process for a currency exchange transaction of a virtual face-to-face authentication method through the bank robot 100 according to an embodiment of the present invention.

In more detail, in FIG. 11, the operation mode of the bank robot 100 shown in FIG. 2 is automatically set in the operation mode of the bank robot 100 shown in FIGS. 8A and 8B, or the bank robot shown in FIG. (100) When the bank robot 100 is set to a currency exchange mode through an operation mode manual process or one of the operation mode remote process of the bank robot 100 shown in FIG. 10, the bank robot 100 In the virtual face-to-face authentication process for processing a currency exchange transaction of the virtual face-to-face authentication method according to the exchange transaction scenario according to the operation mode set in the above, if the person having ordinary knowledge in the technical field to which the present invention belongs, By referring to and / or modifying, it is possible to infer various implementation methods for the virtual face-to-face authentication process for the exchange of virtual face-to-face authentication through the bank robot 100. The present invention is made, including any exemplary way in which the inference, to which the technical feature that is not limited to the exemplary method shown in the figure 11.

For example, the method shown in FIG. 11 is described as being to perform the virtual face-to-face authentication process after the operation mode of the bank robot 100 is set for convenience, but the virtual face-to-face authentication process is not limited thereto. It is apparent that it may be provided at any point before the exchange transaction is completed according to the exchange transaction scenario provided in the bank robot 100.

Referring to FIG. 11, the bank robot 100 shown in FIG. 2 is a process of automatically setting an operation mode of the bank robot 100 shown in FIGS. 8A and 8B, or the bank robot 100 shown in FIG. Whether the operation mode of the bank robot 100 is set to a currency exchange mode through a process of manually setting an operation mode or a process of setting an operation mode remote setting of the bank robot 100 shown in FIG. In operation 1100, if the operation mode of the bank robot 100 is set to a currency exchange mode (1105), the bank robot 100 may set the operation mode (eg, a currency exchange transaction) from the memory unit 276. The predetermined currency exchange scenario information corresponding to the &quot;

The selected exchange transaction scenario information may include the exchange exchange transaction under the exchange exchange conditions of the customer, among at least one exchange transaction scenario capable of processing the exchange transaction requested by the customer in the operation mode of the set bank robot 100. It is preferable to include scenario information that can be processed most efficiently.

For example, when the customer has a bankbook (or card) equipped with an RFID tag, the exchange transaction scenario information may include a procedure of reading financial-related RIFD information from an RFID tag included in the bankbook (or card). It is desirable to include a trading scenario.

According to an embodiment of the present invention, the exchange transaction scenario information corresponding to the operation mode of the bank robot 100 may not be authenticated by an exchange counter customer in the operation mode of the bank robot 100 without face-to-face authentication. Virtual face-to-face authentication scenarios for processing virtual face-to-face authentication with the bank robot 100 on behalf of the counter staff, and the bank robot through the screen output unit 262 before and after the face-to-face face-to-face scenario. Interface input scenario information for outputting at least one currency exchange interface screen to the screen output device 110 included in the 100 and a key input device provided in the bank robot 100 based on the currency exchange interface screen. Information input scenario information for processing to input at least one exchange transaction information through Card (or bank account) reading scenario information for reading financial information from the MS / IC chip included in the customer's card (or bank account), and RFID provided in the card (or bank account) held by the customer RFID reading scenario information for reading financial-related RFID information from a tag, information verification scenario information for verifying whether the input currency exchange information, the read financial information, or financial-related RFID information is valid according to a scenario; Information transmission / reception scenario information for transmitting currency exchange request information including at least one of the input (or read) information through the financial transaction communication channel, and receiving exchange transaction processing information corresponding to the exchange transaction request information; , It is preferable to include information on cancellation of exchange transaction scenarios in a sequential order. The.

If a currency exchange scenario corresponding to the set operation mode of the bank robot 100 is selected (1115), the bank robot 100 transfers the selected currency exchange scenario to the robot control apparatus 140 through the robot control communication channel. By transmitting the scenario selection information corresponding to the information (1120), the exchange robot scenario information selected by the bank robot 100 is processed to be included in the bank robot 100 log information.

Thereafter, the bank robot 100 outputs the virtual face authentication interface according to the virtual face authentication scenario included in the selected currency exchange scenario to the screen output device 110 (1125).

Here, the virtual face authentication interface requests to recognize the face image data of the customer through the image recognition means 210 provided in the bank robot 100, the identification card scanning device provided in the bank robot 100 ( 130, the user interface requesting to scan the identification card of the customer.

When the virtual face authentication interface is output, the bank robot 100 recognizes the face image data of the customer through the image recognition means 210 based on the virtual face authentication interface (1130), and the recognized face Facial recognition data is recognized (1135) including the pattern of the customer's face (eg, relative positions, shapes, directions, etc. of the eyes, nose, mouth, and ears) from the image data.

In addition, the bank robot 100 generates the identification image content of the customer through the identification card scanning device 130 based on the virtual face-to-face authentication interface (1140), the customer for the customer from the identification image content Identify image data (e.g., image data corresponding to a customer ID photo included in the identification card) (1145), and the pattern of the customer's face (e.g., relative positions of eyes, nose, mouth, and ears; Customer image recognition data including a shape, a direction, etc.) is recognized (1150).

If the facial recognition data of the customer is recognized based on the facial image data recognized through the image recognition means 210 (1155), the customer image from the identification image content recognized by the identification card scanning device 130 When the recognition data is recognized (1160), the bank robot 100 compares the face recognition data of the customer with the customer image recognition data to process the virtual face-to-face authentication of the customer for the exchange transaction (1165).

If the virtual face authentication is not confirmed (1170), the bank robot 100 cancels the exchange transaction for the customer (1175), and the robot control device 140 through the robot control communication channel to the By transmitting the exchange transaction cancellation information (1180), the bank robot 100 processes the exchange transaction cancellation information to be stored in the log information.

On the other hand, if the virtual face-to-face authentication is confirmed (1170), the bank robot 100 performs a currency exchange process through the bank robot 100 shown in Figs. 12a and 12b.

12A and 12B are diagrams illustrating a currency exchange transaction process of a virtual face-to-face transaction method through a bank robot 100 according to an embodiment of the present invention.

12A and 12B show an operation mode of the bank robot 100 shown in FIG. 2 automatically setting the operation mode of the bank robot 100 shown in FIGS. 8A and 8B, or shown in FIG. After the bank robot 100 is set to a currency exchange mode through an operation mode manual process of setting the operation mode or one of the bank robot 100 operation mode remote setting process shown in FIG. When the virtual face-to-face authentication is confirmed through the illustrated virtual face-to-face authentication process, the bank robot 100 processes a face-to-face face-to-face transaction based on a currency exchange scenario according to the set operation mode. Those skilled in the art may refer to and / or modify the drawings 12a and 12b to exchange currency transactions of a virtual face-to-face transaction method through the bank robot 100. Would be able to infer a variety of exemplary methods of the present invention are made, including any exemplary way in which the inference, to which the technical feature that is not limited to the exemplary method shown in the figure 12a and figure 12b.

12A and 12B, the bank robot 100 illustrated in FIG. 2 may automatically set an operation mode of the bank robot 100 illustrated in FIGS. 8A and 8B, or the bank illustrated in FIG. 9. The operation mode of the bank robot 100 is converted into a currency exchange mode through a process of manually setting an operation mode of the robot 100 or a process of setting a remote operation of the operation mode of the bank robot 100 shown in FIG. After the virtual face-to-face authentication is confirmed through the virtual face-to-face authentication process shown in FIG. 11, the bank robot 100 outputs the interface output scenario information included in the selected currency exchange scenario to the screen output device 110. According to the m (m = 1), the exchange transaction interface is output (1200).

Here, the currency exchange transaction interface of any one of the m-th exchange transaction interface may include a user interface for inputting a currency exchange amount.

The m-th exchange transaction interface is different depending on the type of exchange transaction, and even the same currency exchange transaction may vary according to a currency exchange procedure defined by each bank, and technical features of the present invention are limited by the characteristics of the first currency exchange interface. It is clear that it is not.

Thereafter, the bank robot 100 determines whether at least one or more pieces of information are input (or read) according to the information input scenario information included in the exchange transaction scenario information through the m-th exchange transaction interface (1205).

In this case, the information input through the m-th exchange transaction interface according to the information input scenario is the exchange transaction information input through the key input device provided in the bank robot 100, the finance read through the card reader device 125 It is preferable to include at least one or more information, financial-related RFID information read through the RFID reader device (115).

If at least one or more pieces of information are input (or read) according to the information input scenario information through the m-th exchange transaction interface 1210, the bank robot 100 checks information verification scenario information included in the exchange transaction scenario information. In operation 1215, the robot side scenario verification validity of the information input (or read) through the m-th exchange transaction interface is checked.

Herein, the information verification scenario information authenticates each information input step according to the information input scenario, or authenticates each card (or bankbook) reading step according to a card (or bankbook) reading scenario, or the RFID reading scenario information. Preferably, the authentication value for authenticating each RFID reading step and an authentication algorithm are included. The robot side scenario validation validation is based on the authentication value and the authentication algorithm. It is preferable to include authenticating validity.

If the robot side scenario verification validity is not confirmed (1220), the bank robot 100 cancels the exchange transaction and transmits the scenario verification validity error information to the robot control apparatus 140 through a robot control communication channel. By transmitting 1225, the scenario validation validity error information is stored in the bank robot 100 log information, and the robot control apparatus 140 processes to cancel the exchange transaction.

On the other hand, if the robot side scenario verification validity is confirmed (1220), the bank robot 100 transmits the scenario verification request information to the robot control device 140 through the robot control communication channel to the robot control device 140 Process to validate the control-side scenario (1230).

Here, the scenario verification request information preferably includes a verification value (or authentication value) generated according to the robot side scenario verification validity verification result. If the scenario step is valid, the robot control apparatus 140 Preferably, the verification value (or authentication value) is authenticated.

Thereafter, the bank robot 100 checks whether the validity of the control side scenario is verified through the robot control communication channel (1235).

If the control side scenario validity is not verified (1240), the bank robot 100 cancels the exchange transaction and transmits the scenario verification validity error information to the robot control apparatus 140 through a robot control communication channel. In operation 1225, the scenario verification validity error information is stored in the bank robot 100 log information, and the robot control apparatus 140 processes to cancel the exchange transaction.

On the other hand, when the validity of the control-side scenario is verified (1240), the bank robot 100 may include at least one or more inputs (or readings) through the m-th exchange interface according to the information transmission / reception scenario information included in the exchange transaction scenario. In operation 1245, it is determined whether the exchange transaction request information including the information is transmitted to the robot control apparatus 140.

If the exchange control request information is not transmitted to the robot control apparatus 140 according to the information transmission / reception scenario information (1250), the bank robot 100 corresponds to the exchange transaction scenario to the screen output device 110. Outputting (m = m + 1) a currency exchange interface (1255), and inputting (or reading) at least one or more information according to information input scenario information included in the currency exchange scenario information through the mth currency exchange interface; Repeat the process to see if it is.

On the other hand, if the exchange transaction request information is transmitted to the robot control apparatus 140 according to the information transmission and reception scenario information (1250), the bank robot 100 according to the information transmission and reception scenario information included in the exchange transaction scenario information. The robot control device 140 connects the financial transaction communication channel (1260).

Here, the financial transaction communication channel is a communication channel for processing a currency exchange transaction requested by the customer through the bank robot 100 based on a wireless communication channel between the bank robot 100 and the wireless AP 135. For example, the various information (or data) transmitted and received through the financial transaction communication channel may be verified in real time through an operation scenario verification channel of the robot control communication channel.

Those skilled in the art to which the present invention pertains, an information (or data) structure that is transmitted and received to process a currency exchange transaction according to a currency exchange procedure defined by the bank operating the bank robot 100, and the transmission and reception thereof Since the order can be inferred, a detailed description thereof will be omitted for convenience.

Thereafter, the bank robot 100 transmits exchange transaction request information including the input (or read) information according to the information transmission / reception scenario information included in the exchange transaction scenario information (1265), and the information transmission / reception scenario information. In operation 1270, it is determined whether the exchange transaction processing information corresponding to the exchange transaction request information is received from the robot control apparatus 140.

If the exchange transaction processing information is received according to the information transmission and reception scenario information (1275), the bank robot 100 outputs the exchange transaction processing information to the screen output device 110, and according to the exchange transaction scenario Check whether the exchange transaction is approved (1280).

If the exchange transaction is not approved according to the exchange transaction scenario (1285), the bank robot 100 sends the (m = m + 1) exchange transaction interface corresponding to the exchange exchange scenario to the screen output device 110. (1255), and repeats a process of checking whether at least one or more information is input (or reading) according to the information input scenario information included in the exchange transaction scenario information through the m-th exchange transaction interface.

On the other hand, if the exchange transaction is approved according to the exchange transaction scenario (1285), the bank robot 100 transmits the exchange transaction approval result to the robot control device 140 through the robot control communication channel (1290), The bank robot 100 processes the exchange transaction result to be stored in log information.

Thereafter, the bank robot 100 confirms the payment validity of the currency exchange target currency provided in the currency storage unit 272 (1292).

According to the exemplary embodiment of the present invention, the bank robot 100 checks a currency storage amount for each denomination of a foreign currency currency stored in the currency storage unit 272 and stores a currency amount for the foreign currency target currency. It is preferable to check whether the currency storage amount for each par value exceeds the currency exchange amount.

If the currency storage amount for each denomination of money stored in the currency storage unit 272 exceeds the currency exchange amount, the bank robot 100 converts the currency exchange currency into the currency releasing unit 274. It is preferable to confirm that it can be paid by releasing through), on the contrary, when the currency storage amount for each denomination of the currency to be exchanged is less than the currency exchange amount, the bank robot 100 reads the currency to be exchanged. It is preferable to confirm that it cannot be released by discharging through the currency discharge unit 274.

According to another exemplary embodiment of the present invention, when a currency for each of the payment denominations for the currency to be exchanged is selected according to the currency exchange scenario, the bank robot 100 selects the currency storage unit 272 to select the currency. It is advisable to check that the amount of money for each denomination paid is kept as many as the number of payments.

If the payment validity for the currency to be exchanged is not confirmed (1294), the bank robot 100 checks the exchange location information provided in the memory unit 276, and drives the autonomous movement means 215. A customer of a currency exchange transaction is guided to an exchange office (e.g., an airport branch of a bank that operates the bank robot 100) provided at the international airport (1296), and the result of the payment of the money exchange amount through the robot control communication channel (e.g., The exchange transaction customer guide due to lack of currency to be exchanged) is transmitted to the robot control device 140 to be stored in the bank robot 100 log information (1299).

On the other hand, when the validity of payment for the currency to be exchanged is confirmed (1294), the bank robot 100 discharges the exchanged amount of the currency to be stored in the currency storage unit 272 to process the payment (1298), The exchange rate payment result is transmitted to the robot control apparatus 140 through the robot control communication channel and is processed to be stored in the bank robot 100 log information (1299).

According to the implementation method of the present invention, the process of confirming the payment validity of the exchange object, and the process of guiding the exchange customer to the exchange office when the payment validity of the exchange object is not confirmed, the process of requesting a currency exchange according to the exchange transaction scenario ( For example, a process of inputting a currency exchange amount according to the currency exchange transaction scenario, or a process of transmitting money exchange transaction request information according to the currency exchange transaction scenario) may be performed, and the present invention includes the above method. do.

13 is a diagram illustrating a process of inputting a currency exchange amount according to a currency exchange transaction scenario according to an embodiment of the present invention.

In more detail, FIG. 13 illustrates a currency exchange amount input interface for inputting a currency exchange amount in an m (1 <= m <= M) currency exchange interface according to a currency exchange scenario in the currency exchange process shown in FIGS. 12A and 12B. Output to the screen output device 110, when the input of the exchange amount, an embodiment showing a method of performing the process of verifying the validity of the currency exchange money, if the person having ordinary knowledge in the technical field to which the present invention belongs, Although various implementation methods for inputting a currency exchange amount according to the exchange transaction scenario may be inferred by referring to and / or modifying the drawing 13, the present invention includes all the implementation methods inferred. The technical features are not limited only to the implementation method shown in FIG.

According to the embodiment shown in FIG. 13, for convenience, before a currency exchange amount is inputted, a currency exchange target currency is selected through a predetermined currency selection interface, or through air ticket RFID interworking information through the process shown in FIG. The type of currency subject to exchange shall be treated as already identified.

Referring to FIG. 13, the bank robot 100 inputs a currency exchange amount of the m (1 <= m <= M) currency exchange interface according to a currency exchange scenario in the currency exchange process shown in FIGS. 12A and 12B. When the exchange amount input interface is output to the screen output device 110 (1300), the bank robot 100 checks whether the exchange amount is input through the exchange amount input interface (1305).

If the exchange money amount is input (1310), the bank robot 100 exchanges money to be exchanged to the robot control device 140 through a robot control communication channel (eg, a currency to be selected through a predetermined currency selection interface). Or request real-time exchange rate information for the exchange target currency confirmed through the air ticket RFID interlocking information check through the process shown in FIG. 14 (1315), and in response, the robot control apparatus 140 controls the financial system. (Or ticket management server 145) checks real-time exchange rate information and transmits to the bank robot 100 (1320).

Thereafter, the bank robot 100 confirms the exchange target currency amount for the exchange amount through the real-time exchange rate information (1325), and confirms the validity of the exchange target currency payment for the exchange amount (1330).

According to the exemplary embodiment of the present invention, the bank robot 100 checks a currency storage amount for each denomination of a foreign currency currency stored in the currency storage unit 272 and stores a currency amount for the foreign currency target currency. It is preferable to check whether the currency storage amount for each par value exceeds the currency exchange amount.

If the currency storage amount for each denomination of money stored in the currency storage unit 272 exceeds the currency exchange amount, the bank robot 100 converts the currency exchange currency into the currency releasing unit 274. It is preferable to confirm that it can be paid by releasing through), on the contrary, when the currency storage amount for each denomination of the currency to be exchanged is less than the currency exchange amount, the bank robot 100 reads the currency to be exchanged. It is preferable to confirm that it cannot be released by discharging through the currency discharge unit 274.

According to another exemplary embodiment of the present invention, when a currency for each of the payment denominations for the currency to be exchanged is selected according to the currency exchange scenario, the bank robot 100 selects the currency storage unit 272 to select the currency. It is advisable to check that the amount of money for each denomination paid is kept as many as the number of payments.

If the payment validity for the currency to be exchanged is not confirmed (1335), the bank robot 100 checks the exchange location information provided in the memory unit 276, and drives the autonomous movement means 215 to the The exchange transaction customer is guided to the exchange office (for example, the airport branch of the bank operating the bank robot 100) provided in the international airport (1340), and the currency exchange payment validity information through the robot control communication channel; The robot controller 100 transmits the data to the robot controller 140 and stores the log information in the bank robot 100 in operation 1345.

On the other hand, if the validity of the payment for the exchange target currency is confirmed (1394), the bank robot 100 transmits the exchange amount payment validity information to the robot control device 140 through the robot control communication channel to the bank robot. (100) Process to be stored in the log information (1345).

Thereafter, the bank robot 100 performs a process of outputting a currency exchange interface in addition to the currency exchange price input interface according to the currency exchange scenario.

FIG. 14 is a diagram illustrating a process of reading air ticket RFID information by reading air ticket RFID information according to a currency exchange scenario according to an embodiment of the present invention.

In more detail, when the RFID tag is provided in the flight ticket, FIG. 14 shows the flight ticket RFID information from the RFID tag included in the flight ticket according to a currency exchange scenario in the exchange transaction process shown in FIGS. 12A and 12B. Aeronautical ticket RFID interworking information (e.g., at least one airline ticket information ticketed at the international airport, information on the country of departure for the airline ticket, and the country of departure) For example, a person who has a general knowledge in the technical field to which the present invention pertains shows a method for performing a process of checking currency exchange target currency information and departure procedure time information for departure through the air ticket. Referring to FIG. 14 and / or modified to read the airline ticket RFID information according to the exchange transaction scenario, Various implementation methods for the process of identifying the beam may be inferred, but the present invention includes all the implementation methods inferred above, and the technical features are not limited only to the implementation method shown in FIG.

Referring to FIG. 14, when the RFID tag is provided in the aviation ticket, the bank robot 100 may carry the aviation carried by the currency exchange customer according to a currency exchange scenario in the currency exchange process shown in FIGS. 12A and 12B. The air ticket RFID information is read from the RFID tag provided in the ticket (1400).

Here, the air ticket RFID information is RFID information stored in an RFID tag provided in the air ticket when the air ticket is provided with an RFID tag, and follows the standard RFID code system, and is used for ticket identification at the international airport. It is desirable to include a code identification scheme defined as such.

If the aviation ticket RFID information is read (1405), the bank robot 100 transmits the aviation ticket RFID information to the robot control apparatus 140 through the robot control communication channel (1410), and correspondingly The robot control apparatus 140 transmits the air ticket RFID information to the ticket management server 145 on the communication network (1415).

Thereafter, the ticket management server 145 is connected to the ticket management D / B 150 at least one of the flight ticket information, departure destination country information, currency exchange information, departure procedure information information associated with the flight ticket RFID information Check the aviation ticket RFID interlocking information including the above (1420), and transmits the confirmed aviation ticket RFID interlocking information to the robot control device 140 (1425), correspondingly the robot control device 140 is the aviation The ticket RFID interworking information is transmitted to the bank robot 100 (1430).

Here, the flight ticket information may include ticket information for at least one flight ticket ticketed using the international airport as a departure airport, and the flight ticket information may include departure airport information, arrival airport information, and arrival. It is preferable to include at least one or more of the country (or city) information, the airport take-off time information and the like where the airport is located.

Preferably, the departure destination country information includes country information where the arrival airport included in the flight ticket information is located.

The currency information to be exchanged is information for specifying a currency to be exchanged when the customer holding the air ticket departs the country of destination, and the currency is to be exchanged. The currency information to be exchanged preferably comprises a plurality of currency information.

According to the exemplary embodiment of the present invention, the currency exchange currency information may further include real-time exchange rate information for the currency exchange currency. In this case, the bank robot 100 may use the robot control device 140. It is possible to receive real-time exchange rate information on the currency to be exchanged through the ticket management server 145, not the financial system (or financial company server 155).

The departure time information includes the departure procedure start time information that the customer holding the flight ticket must go through the departure procedure in order to depart to the destination country, and the departure procedure closing time information for which the departure procedure ends. It is preferable.

Thereafter, the bank robot 100 exchanges the aviation ticket RFID interworking information (eg, at least one or more aviation ticket information ticketed at the international airport, departure country information on the aviation ticket, and currency exchange for the departure country). Target currency information and departure procedure time information for departure through the aviation ticket) through the screen output device 110 (1435), and at least one or more using the aviation ticket RFID interworking information according to the exchange transaction scenario. Perform the exchange process interface output process.

Here, the currency exchange interface using the flight ticket RFID interworking information, currency exchange input interface, or currency exchange confirmation interface, real-time exchange rate information confirmation interface for currency exchange target, departure procedure waiting time notification interface, or departure procedure deadline It is preferable to include at least one or more known interfaces.

By operating the bank robot, there is an advantage to improve the external image renewal and reliability of the bank operating the bank robot compared to other banks.

According to the present invention, the customer visiting the airport has the advantage that the exchange transaction can be processed through the bank robot without looking for a currency exchange or waiting in line at the exchange.

According to the present invention, a bank operating a branch at an airport has an advantage of improving the work efficiency of the airport branch by distributing the exchange operation of the airport branch through a bank robot.

Claims (7)

In a bank robot having a voice input means having a voice recognition function, a voice output means having a voice ignition function, Recognizing the customer voice data input through the voice input means to check whether the customer utterance prediction information matching the currency exchange target, and the voice output means to output a voice by igniting a model response corresponding to the customer voice data Customer response processor; An operation mode setting unit configured to set an operation mode of the bank robot to a currency exchange mode corresponding to the currency exchange target; A scenario selector for selecting a currency exchange scenario corresponding to the currency exchange mode; A currency exchange rate checking unit for verifying the validity of a currency exchange rate for exchanging and providing currency for currency exchange when the exchange transaction is approved according to the exchange transaction scenario; The bank robot having a currency exchange function, characterized in that it comprises a; a currency exchange processing unit for processing the currency exchange target money when the validity of the currency exchange rate. The method of claim 1, When the validity of the exchange rate is not confirmed, the exchange office checks the location of the exchange office of the airport where the bank robot is operated, and transfers the location of the bank robot to the exchange office through autonomous moving means to guide the exchange customer to the exchange office. Bank robot with a currency exchange function characterized in that it further comprises a mobile processing unit. The method of claim 1, wherein the customer response processing unit, And uttering the currency exchange induction spoken information through the voice output means, and outputting the voice, and confirming that the customer voice data input through the voice input means includes expected response information matching the exchange target. Bank robot with a currency exchange feature. The method of claim 1, Controlling to move the location of the bank robot to a position to provide at least one exchange transaction to a plurality of customers visiting the airport without interfering with the movement of customers visiting the airport equipped with the bank robot through autonomous means of transportation Bank robot with a currency exchange function, characterized in that further comprising a position control. Recognizing a currency exchange customer located near a bank robot among customers visiting the airport through the image recognition means; Selecting a currency exchange scenario for the currency exchange customer; When the exchange transaction is approved according to the exchange transaction scenario, confirming the validity of the exchange rate to exchange the target currency for payment to the exchange transaction customer; The currency exchange processing method through the bank robot, characterized in that comprises a; when the validity of the exchange rate, the payment processing of the currency to be exchanged. The method of claim 5, If the validity of the money exchange class is not confirmed, Checking the location of the exchange office of the airport, and moving the location of the bank robot to the exchange office through an autonomous moving means to guide the exchange transaction customer to the exchange office. How to handle currency exchange through. A computer-readable recording medium recording a program for executing the method of claim 5.

Images