KR20090019095A - Contents offering service system in telephone call on air - Google Patents

Contents offering service system in telephone call on air Download PDF

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Publication number
KR20090019095A
KR20090019095A KR1020070083265A KR20070083265A KR20090019095A KR 20090019095 A KR20090019095 A KR 20090019095A KR 1020070083265 A KR1020070083265 A KR 1020070083265A KR 20070083265 A KR20070083265 A KR 20070083265A KR 20090019095 A KR20090019095 A KR 20090019095A
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KR
South Korea
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music
content
service
information
call
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KR1020070083265A
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Korean (ko)
Inventor
홍서빈
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주식회사 케이티
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Priority to KR1020070083265A priority Critical patent/KR20090019095A/en
Publication of KR20090019095A publication Critical patent/KR20090019095A/en

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Abstract

The present invention relates to a call waiting content providing service system and a method for providing call waiting content using the same, by providing music and life information to a caller waiting to receive a service so as to utilize the waiting time. A subscriber management system for storing subscriber information for subscribing to music and life information guidance services; A content management system that receives the processed content from the called party or selects any one of various types of contents produced by the called party according to a request for selecting a content from the called party, and processes and manages it into music and life information for each field; A content management server that receives the music and the life content and processes and manages the music and the life content into music and life information for each field according to the subscriber information; Store the music and life information for each field managed by the content management server and transmit a guide message related to music and life information guide service to the caller, and send specific music and life information according to the guide message to the caller terminal at the caller's request. A media server for transmitting; And a service server that checks whether the called party number is subscribed to the music and life information guide service, and instructs the media server the music and life information guide service if it is determined that the called party number is busy.

Thus, the present invention has the effect of providing the caller with a music and life information guide service when the call is waiting for a long time in the case of consultation or ordering by phone, such as telephone number guide service or food order.

Description

Content provision service system during call waiting and a method of providing content during call waiting by using it. {CONTENTS OFFERING SERVICE SYSTEM IN TELEPHONE CALL ON AIR}

1 is a view for explaining a system for providing content during a call waiting service according to an embodiment of the present invention.

2 to 4 are flowcharts illustrating a method for providing content to a caller during call waiting according to an embodiment of the present invention.

5 is a view for explaining an information providing system for providing content during a call waiting according to an embodiment of the present invention.

  <Explanation of symbols for the main parts of the drawings>

110: subscriber management system 120: content management server

130: service server 140: originating exchange

150: media server 160: destination side exchange

170: terminating private exchange 200: calling party terminal

250: called party terminal

The present invention relates to a call waiting content providing service system and a method of providing call waiting content using the same, and more particularly, by providing music and living information to a caller waiting to receive a service, the waiting time is advantageously utilized. The present invention relates to a call waiting content providing service system and a method for providing call waiting content using the same.

In general, when a caller receives a phone number guide service, the caller receives a lot of guidance messages that he is waiting for a long time. For example, when ordering a pizza through a telephone telephone consultation window or a telephone, consultation and ordering telephones are pushed back, and there are many cases in which the call is in a waiting state. It would be beneficial for both the phone service provider and the caller to provide useful music and life information, rather than wasting a long time during the call waiting, to displease the caller.

Similarly, there is a ring tone service (ringo service, coloring service) provided conventionally. However, the conventional incoming call waiting service is a service that listens to a variety of sound sources, such as music or advertising announcements specified by the called party, is a service that is made before the call from the caller to the called party, that is, before the called party receives the call. Therefore, the service is different from the music, life information guide service that provides music, life information to the caller waiting for a call after the call is already connected.

The present invention has been made to solve the above-mentioned problems, call waiting content providing service system and a call waiting using the same to provide useful information necessary for music and life to the caller during the call waiting service The purpose is to provide a content providing method.

In order to achieve the above object, the contents of the call waiting contents providing service system according to an embodiment of the present invention is a system for providing a caller with music and life information guidance services during call waiting, and a subscriber to subscribe to the music and life information guidance services. A subscriber management system for storing information; A content management system that receives the processed content from the called party or selects any one of various types of contents produced by the called party according to a request for selecting a content from the called party, and processes and manages it into music and life information for each field; A content management server that receives the music and the life content and processes and manages the music and the life content into music and life information for each field according to the subscriber information; Store the music and life information for each field managed by the content management server and transmit a guide message related to music and life information guide service to the caller, and send specific music and life information according to the guide message to the caller terminal at the caller's request. A media server for transmitting; And a service server that checks whether the called party number is subscribed to the music and life information guide service, and instructs the media server the music and life information guide service if it is determined that the called party number is busy.

In addition, when the incoming call from the caller is transferred to the called party's private exchange through the called party's exchange, and the receiving party's private exchange is confirmed that the call is waiting to multiple called party's terminals, the call waiting state is received from the called party's private exchange. It may further include an originating exchange that receives the notification to the service server.

In addition, the subscriber information may include a called party's called party's telephone number, address, company name, representative name and content name.

In addition, the field-specific music, life information may include weather, the latest, news, traffic, quiet music, foreign language conversation and shopping information.

In addition, the above information message is 1: weather information of the day, 2: the latest, 3: the main news, 4: traffic information, 5: the music to relax, 6: the minute 1 minute foreign language Conversation, no. 7: Contains shopping information.

In addition, the service server may further perform a SCP (Service Control Point) function when formed in the PSTN system.

In addition, the service server may further perform an AS (Application Server) function when formed in the IP system of the intelligent network.

The service server may request and receive subscriber information from the subscriber management system and store the received subscriber information in a database.

In addition, a method for providing music and life information using a content-service service system during call waiting according to an embodiment of the present invention is a system for providing a caller with a service related to music and life during call waiting, and (a) the caller Requesting a call to the called party's telephone number through the calling exchange; (b) receiving a call request from a service server and confirming whether a subscriber is a subscriber of music and living information service, and instructing a telephone connection to an originating exchange; (c) the originating exchange sending a first telephone connection request message to the called exchange for the originating call; (d) sending, by the called side exchange, a second telephone connection request message to the called side private exchange; (e) confirming that the called party private exchange is waiting for call to a plurality of called party terminals and transmitting a status report message during call waiting to the service server through the called party exchange and the calling party exchange if the call is waiting; (f) requesting, by the service server, a command to execute a music and life information service to a media server; (g) transmitting, by the media server, a guide message relating to music and life information guide service to a caller terminal through a caller switch; (h) receiving, by the media server, an information request message for the specific music and life information selected by the guide message from the calling terminal through the calling exchange; And (i) transmitting, by the media server, specific music and life information selected by the caller from among sector-specific music and life information to the caller terminal according to the information request message.

In addition, before the step (a) (a-2) the subscriber management system to store the subscriber information to subscribe to the music, life information guide service; And (a-1) the content management server receives the processed content from the called party or selects one of various types of contents produced by the called party's content selection request, and processes and manages it into music and life information for each field. It further comprises the step.

In addition, step (i) may be performed when the media server receives and stores the music and life information for each field processed by the content management server.

In addition, the field-specific music, life information may include weather, the latest, news, traffic, quiet music, foreign language conversation and shopping.

In addition, an information providing system for providing contents during a call waiting according to another embodiment of the present invention includes a content providing service system during a call waiting according to claim 1; A called terminal for accessing a subscriber management system of a content providing service system during a call waiting and subscribing to a music and life information guide service; Caller terminal for receiving music, life information guidance service during the call waiting; And a subscriber station providing music and living contents to a content management server of a content providing service system during the call waiting.

In addition, when the subscriber terminal is a computer, it can access the content management server connected to the Internet network to supply music and living content.

In addition, when the subscriber terminal is excluded, the recording medium may further include a recording medium capable of storing music and living content, and the recording medium may be installed in the content management server to supply music and living content to the content management server.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the following description and the accompanying drawings, like elements are designated by like reference numerals.

1 is a view for explaining a system for providing content during a call waiting service according to an embodiment of the present invention.

Referring to FIG. 1, the system for providing content during a call waiting service according to an embodiment of the present invention is a system for providing a caller with a music and life information service. The subscriber management system 110, the content management server 120, The media server 150 includes a service server 130.

The subscriber management system 110 stores subscriber information for subscribing to music and life information guide service. The subscriber information is information required to confirm whether the user is subscribed to music or life information guide service for providing the caller with music and life information related to the call, and includes the called party's telephone number, address, company name, Representative name, content name, etc.

The content management server 120 receives the contents processed by the called party, for example, contents related to music and life information by the called party, or selects any one of various types of contents produced by the called party by selecting the content. Process and manage music and life information for each field. In this case, in order to process the music and life information for each field, the subscriber management system 110 requests the subscriber information and goes through the confirmation process by the subscriber information.

 For example, the above-mentioned music and life information of each of the above areas may be the latest in relation to music, comfortable music, music by genre, and traffic, weather, weekend trips, shopping, foreign language conversations, news information, etc., which are useful for daily life. have.

In addition, the content management server 120 arranges or divides the processed field music and life information to the sender according to the guidance message related to the music and life information guide service conveniently, and whenever the music and life content is updated, the music is updated. It is to be processed, arranged and divided into life information.

The media server 150 stores music and life information for each field managed by the content management server 120 by request, and provides a guide message related to music and life information guide service for providing the music and life information to a caller. The call is transmitted to the caller through the call exchanger 140 to be described later. For example, the guide message is 1: weather information of the day, number 2: the latest, number 3: the main news, number 4: traffic information, number 5: listening to music at ease, number 6: 1 minute Foreign language conversation, number 7: May include shopping information.

Accordingly, after the caller listens to the guide message through the caller terminal, the media server 150 transmits specific music and life information according to the guide message as the caller requests the information from one to seven times. Through the 140 may be transmitted to the caller terminal 200.

When the caller calls the called party's telephone number through the caller terminal 200, the service server 130 receives a call signal from the calling side exchange 140, which will be described later, to subscribe to the music and life information guide service. Check if the called party's phone number is the same. At this time, in order to check whether the subscriber is a registered called party number, the service server 130 refers to the subscriber information to the subscriber management system 110 to receive and store the information stored in the database.

Therefore, the service server 130 is determined to be a subscribed called party number, and if it is determined that the called party's telephone number is waiting for a call from the called party's private exchange through the called side exchange and the calling side exchange, the media server 150 receives music. Order, life information guide service.

In addition, the service server 130 further performs a SCP (Service Control Point) function when formed in the PSTN system. That is, the SCP has a service logic program and data necessary for intelligent network service processing, and is connected to the originating exchange 140 through a signaling network to be described later. In addition, the service server 130 further performs an AS (Application Server) function when formed in the IP system of the intelligent network. That is, the AS (Application Server) performs application management.

Here, the contents of the call waiting content providing service system according to the present invention further includes a calling side exchange 140, the calling side exchange 140 is the above-mentioned caller terminal 200, service server 130, media server 150 ) Is connected to the destination exchanger 160 communicating with the called party, and transmits an incoming signal from the originator to the destination private exchange 170 via the destination exchange 160. The called party private exchange 170 notifies the service server 130 of the call waiting state through the called party exchange 160 and the calling party exchange 140 when it confirms that the call waiting party is waiting for a plurality of called party terminals 250. .

2 to 4 are flowcharts illustrating a method for providing a caller with contents of a call waiting according to an embodiment of the present invention.

2 to 4, a method of providing music and life information using the content-serving service system during call waiting according to an embodiment of the present invention is a method of providing music and life information in a life information guide service system. A system for providing music and life information guidance service to a caller during call waiting, comprising: (a) a caller requesting a call to a called party's telephone number (S300), and (b) whether the call request is a subscriber of a music and life information service. Command (S310), (c) sending a first call connection request message (S320), (d) sending a second call connection request message (S330), ( e) (e) confirming that the call is waiting to the called party terminal and if the call is waiting, transmitting a status report message during call waiting (S340), (f) requesting a command to execute music and life information service; Step (S350), (g) transmitting a guide message related to the music, life information guide service (S360), (h) receiving an information request message for the specific music, life information selected by the guide message ( S370), and (i) transmitting specific music and life information among sector-specific music and life information (S380).

In step (a) (S300), the caller requests a call to the calling side exchange 140 to the called party's telephone number.

Subsequently, the step (b) (S310) receives the call request from the service server 130 through the caller switch 140 and confirms whether the subscriber is a subscriber of the music and life information service. Command a telephone connection. At this time, it is preferable that the process of confirming whether the subscriber is a subscriber of the music and life information service is performed through the subscriber information subscribed to the music and life information guide service. When the subscriber information includes the called party's called party's telephone number, address, company name, representative name, and content name, it is possible to check whether the subscriber is a subscriber of music and life information service, especially through the called party number in the subscriber information. Here, the subscriber information is received and stored from the subscriber management system 110 at the request of the service server.

Subsequently, in step (c) (S320), the calling side exchange 140 transmits the first call connection request message to the called side exchange 160 for the call that the caller makes to the called party's telephone number. Thereafter, in step (d) (S330), the destination side exchange 160 transmits a second telephone connection request message related to the incoming call corresponding to the outgoing call to the destination side private exchange 170.

Thereafter, the step (e) (S340) confirms that the called party's private exchange 170 is waiting for the call to the plurality of called party terminals 250, and if the call is waiting, the status report message during the call waiting is switched to the called party's exchange 160 And it transmits to the service server 130 through the source exchange 140.

 Subsequently, in step (f) S350, the service server 130 requests the media server 150 to execute an example music and life information service.

Subsequently, in step (g) (S360), the media server 150 transmits a guide message related to music and life information guide service to the caller terminal 200 through the call exchanger 140. At this time, the guidance message is largely related to the life information and music information, 1: the weather information of the day, number 2: the latest, number 3: the main news, number 4: traffic information, number 5: mind It can be composed of music listening, No. 6: 1 minute foreign language conversation, No. 7: Shopping information. The guide message in the present invention is not limited to the above-described information, and may further include information related to music or information necessary for daily life, such as travel information.

Thereafter, the step (h) (S370) is a specific music, life information of the field-specific music, life information related to any one of the times 1 to 7 according to the guidance message that the caller is heard through the caller terminal 200 When requesting through the information request message, the media server 150 receives the information request message from the caller terminal 200 through the calling exchange 140. Here, the music and life information of each field includes weather, up to date, news, traffic, quiet music, foreign language conversation and shopping information, and the like.

Thereafter, in step (i) (S380), when the media server 150 receives and stores music and life information for each field processed by the content management server 120, the media server 150 according to the information request message. The specific music and life information selected by the caller among the field music and life information is transmitted to the caller terminal 200 through the call exchanger 140.

Meanwhile, before the step (a), (a-2) storing the subscriber information to be subscribed to the music and life information guide service (S400) and (a-1) receiving the processed content from the called party or receiving the called party. The method may further include selecting any one of various types of contents produced by the content selection request, and processing and managing the music as the music and life information for each field (S410).

In step (a-2) (S400), the subscriber management system 110 stores subscriber information for subscribing to music and life information guide service. The subscriber information is transmitted from a subscriber who wants to subscribe to the music and life information guide service, that is, the receiver terminal 250 of the called party.

Subsequently, in step (a-1) (S391), the content management server 120 receives the processed content from the called party or selects one of various types of contents produced by the called party according to the content selection request of the called party. It processes and manages music and life information for each field.

In this way, when you are waiting for a long time when you want to talk over the banking business by using the bank counseling telephone window, you can soothe the boredom by providing the caller with music and life information related to music and life. It can provide useful information. In addition, it is very useful to provide the caller with music and life information service when a call is waiting for a long time in the case of consultation or ordering by phone, such as telephone number guide service or food order.

5 is a view for explaining an information providing system for providing content during a call waiting according to an embodiment of the present invention.

Referring to FIG. 5, an information providing system according to an exemplary embodiment of the present invention includes a content providing service system 100, a called party terminal 250, a calling party terminal 200, and a subscriber terminal 260 during call waiting.

Since the content providing service system 100 of the call waiting has been described with reference to FIGS. 1 to 3, it is omitted.

The called party terminal 250 may access the subscriber management system 110 of the content providing service system 100 during a call waiting and subscribe to an example music and life information guide service. That is, the called party terminal 250 presses a special number, for example, 100, to subscribe to a service related to content, such as music or life information guide service, during call waiting, and the call is exchanged to the called party 160 connected to a wired or wireless communication network. And access to the subscriber management system 110 through the calling side exchange 140 and subscribe as a member of the music and life information guide service. At this time, subscription as a member may be made by registering subscriber information of the called party in the subscriber management system 110.

When the caller terminal 200 selects specific music and life information according to the guide message guided by the media server 150 of the music and life information guide service system 100, the caller terminal 200 receives music and life information guide service during call waiting. .

The subscriber station 260 supplies music and living content to the content management server 120 of the content providing service system 100 during call waiting. When the subscriber station 260 is a computer, the content management server connected to the Internet network. Access 120 to supply music and life information. In this case, the subscriber station 260 is limited to a computer, but if the subscriber terminal 260 is a means capable of supplying music and life information by accessing the content management server 120, the means is included in the subscriber station 260.

In addition, when the subscriber terminal 260 is excluded, the apparatus further includes a recording medium 270 capable of storing music and living content, and the recording medium 270 is installed in the content management server 120 and the content management server 120. Can supply music and life content. In this case, the recording medium 270 may include a CD-ROM, a RAM, a ROM, a floppy disk, a hard disk, a magneto-optical disk, and the like.

As such, the information providing system for providing music and life contents of the present invention registers updated music and life contents from time to time to customers who want to provide music and life contents through a subscriber terminal connected to a recording medium or an internet network. And the caller can be provided with a variety of updated music, life information.

As described above, the technical configuration of the present invention described above will be understood by those skilled in the art that the present invention can be implemented in other specific forms without changing the technical spirit or essential features of the present invention.

Therefore, the exemplary embodiments described above are to be understood as illustrative and not restrictive in all respects, and the scope of the present invention is indicated by the appended claims rather than the foregoing detailed description, and the meaning and scope of the claims are as follows. And all changes or modifications derived from the equivalent concept should be interpreted as being included in the scope of the present invention.

As described above, the present invention has the effect of providing the caller with music and life information guide service when the call is waiting for a long time when consulting or ordering by phone, such as telephone number guide service or food order. have.

In addition, the information providing system of the present invention can register the updated music, life content from time to time to the customer who wants to provide music, life content through the subscriber terminal connected to the recording medium or the Internet network, the updated music, It is effective to receive a variety of life information.

Claims (21)

As a system that provides callers with music and life information guidance services during call waiting, A subscriber management system storing subscriber information for subscribing to the music and life information guide service; A content management system that receives the processed content from the called party or selects any one of various types of contents produced by the called party according to a request for selecting a content from the called party, and processes and manages it into music and life information for each field; A content management server that receives the music and the life content and processes and manages the music and the life content into music and life information for each field according to the subscriber information; Store the music and life information for each field managed by the content management server and transmit a guide message related to music and life information guide service to the caller, and send specific music and life information according to the guide message to the caller terminal at the caller's request. A media server for transmitting; And Service server that checks whether the called party number subscribed to the music and life information guide service, and if the called party number is busy, instructs the media server to provide music and life information guide service. Call waiting content providing service system comprising a. The method of claim 1, When the incoming call from the caller is delivered to the called party's private exchange through the called party's exchange, and the receiving party's private exchange confirms that it is waiting for call to several called party's terminals, the call waiting state is received from the called party's private exchange. Call waiting contents providing service system, characterized in that it further comprises a call-side exchange to inform the service server. The method of claim 1, The subscriber information is Call waiting content providing service system comprising the called party's called party's telephone number, address, company name, representative name and content name. The method of claim 1, Music and life information for each field Weather, updates, news, traffic, quiet music, foreign language conversations and shopping Call waiting content providing service system comprising a. The method of claim 4, wherein The guidance message is No. 1: Today's weather information, No. 2: Most recent, No. 3: Major time news, No. 4: Traffic information, No. 5: Listening to relaxed music, No. 6: One minute foreign conversation, No. 7: Shopping Information Call waiting content providing service system comprising a. The method of claim 1, The service server If formed in the PSTN system content service service system during the call waiting, characterized in that to perform the SCP (Service Control Point) function. The method of claim 1, The service server When formed in the IP system of the intelligent network, content service system for a call waiting content, characterized in that to perform an AS (Application Server) function. The method of claim 1, The service server System for providing contents during a call waiting, characterized in that the subscriber information is requested to the subscriber management system, received and stored in a database. As a system that provides callers with music and life-related services during call waiting, (a) the caller making a call through the calling exchange to the called party's telephone number; (b) receiving a call request from a service server and confirming whether a subscriber is a subscriber of music and living information service, and instructing a telephone connection to an originating exchange; (c) the originating exchange sending a first call connection request message to the called exchange for the originating call; (d) the called side exchange sending a second call connection request message to a called side private exchange; (e) confirming that the called party private exchange is waiting for call to a plurality of called party terminals, and if the call is waiting, transmitting a status report message during call waiting to the service server through the called party exchange and the calling party exchange; (f) requesting, by the service server, a command to execute a music and life information service to a media server; (g) transmitting, by the media server, a guide message relating to music and life information guide service to a caller terminal through a caller switch; (h) receiving, by the media server, an information request message for the specific music and life information selected by the guide message from the calling terminal through the calling exchange; And (i) transmitting, by the media server, specific music and life information selected by the sender among the music and life information of each field according to the information request message to the caller terminal through the calling exchange; Method of providing content during a call using the content-waiting content providing service system comprising a. The method of claim 9, Prior to step (a) above (a-2) storing, by the subscriber management system, subscriber information for subscribing to the music and life information guide service; And (a-1) The content management server receives the processed content from the called party or selects one of various kinds of contents produced by the called party's content selection request, and processes and manages it into music and life information for each field. step Method of providing content during a call using the content-waiting content-serving service system further comprising a. The method of claim 9, Step (i) is Method of providing content during call waiting using a content-service service during call waiting, characterized in that the media server is made by receiving and storing the music and life information for each field processed by the content management server. The method of claim 9, Music and life information for each field Weather, updates, news, traffic, quiet music, foreign language conversation and shopping Method of providing content during a call using the content-waiting content-service service system comprising a. The method of claim 12, The guidance message is No. 1: Today's weather information, No. 2: Most recent, No. 3: Major time news, No. 4: Traffic information, No. 5: Listening to relaxed music, No. 6: One minute foreign conversation, No. 7: Shopping Information Method for providing content during a call using the content-waiting content-service service system comprising a. The method of claim 9, The process of confirming whether the subscriber of the music, life information service Method for providing contents during a call waiting using a content waiting service system, characterized in that through the subscriber information subscribed to the music, life information guide service. The method of claim 14, The subscriber information is Method for providing content during call waiting using a call waiting content providing service system, comprising a called party's called party's telephone number, address, company name, representative's name, music, and life content name. The method of claim 15, The subscriber information is Method for providing content during a call waiting using the content waiting service system, characterized in that the subscriber information received from the subscriber management system by the request and stored. The method of claim 9, The service server Method of providing content during a call waiting using the content waiting service system, characterized in that performing the SCP (Service Control Point) function when formed in the PSTN system. The method of claim 9, The service server Method of providing content during call waiting using a content-service service during call waiting, characterized in that to perform the AS (Application Server) function when formed in the IP system of the intelligent network. A content providing service system during call waiting according to claim 1; A called terminal for accessing a subscriber management system of a content providing service system during a call waiting and subscribing to a music and life information guide service; Caller terminal for receiving music, life information guidance service during the call waiting; And Subscriber terminal for supplying music and life content to the content management server of the content providing service system during the call waiting Information providing system for providing content during the call waiting. The method of claim 19, If the subscriber station is a computer, An information providing system for providing contents during a call waiting, characterized in that for supplying music and life content by accessing the content management server connected to the Internet network. The method of claim 18, When the subscriber terminal is excluded, further comprising a recording medium capable of storing music and life content,  The recording medium is installed in the content management server, the information providing system for providing content during call waiting, characterized in that for supplying music and living content to the content management server.
KR1020070083265A 2007-08-20 2007-08-20 Contents offering service system in telephone call on air KR20090019095A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR101105567B1 (en) * 2010-06-08 2012-01-17 홍동식 voice data supply system for Telephone-Connection time.
KR20120023317A (en) * 2010-09-02 2012-03-13 엘지전자 주식회사 Mobile terminal and operation method thereof

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR101105567B1 (en) * 2010-06-08 2012-01-17 홍동식 voice data supply system for Telephone-Connection time.
KR20120023317A (en) * 2010-09-02 2012-03-13 엘지전자 주식회사 Mobile terminal and operation method thereof

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