KR20090001716A

KR20090001716A - System for operating of growing intelligence form cyber secretary and method thereof

Info

Publication number: KR20090001716A
Application number: KR1020070046605A
Authority: KR
Inventors: 이병수
Original assignee: 이병수
Priority date: 2007-05-14
Filing date: 2007-05-14
Publication date: 2009-01-09
Also published as: WO2008140236A1

Abstract

The present invention implements an anthropomorphic character (hereinafter referred to as a "virtual secretary"), and continuously learns and manages the virtual secretary to serve as an offline secretary to an operator (meaning "master" as a virtual secretary operator). The present invention relates to a growing intelligent virtual assistant operating system and a method thereof, wherein the present invention is provided with a virtual assistant, which is a personified character according to user's command information, stored in a storage medium, and stored in a storage medium. A user terminal which grows a secretary, generates an answer to the user's query and sends it out by voice to communicate with the user, and accesses the Internet and searches for information using the virtual secretary; A character provider terminal used by the character information provider to connect with a virtual secretary providing server for performing a virtual secretary business through a communication network to provide own character information and to provide answer information for a query; Providing the character transmitted from the character provider terminal to the user terminal as a virtual secretary, and distributing the revenue generated from the company providing the information when the user terminal performs the information search using the virtual secretary; And a virtual assistant providing server for intelligentizing the virtual assistant by transmitting the response information obtained by querying a character provider terminal to the user terminal.

Description

System for operating of growing intelligence form cyber secretary and method

1 is a block diagram showing the configuration of a virtual assistant operating system according to the present invention.

2 is a block diagram showing an embodiment configuration of a user terminal of FIG.

3 is a block diagram showing an embodiment configuration of a character providing server of FIG.

4 is a flowchart illustrating a virtual secretary operating method in a virtual secretary providing server among the virtual secretary operating method according to the present invention.

5 is a flowchart illustrating a virtual secretary operating method in a user terminal of the virtual secretary operating method according to the present invention.

6 is a flowchart illustrating a virtual secretary operating method in the character provider terminal of the virtual secretary operating method according to the present invention.

110... User terminal

150... Character Provider Terminal

200... Communication network

300... Virtual Secretary Serving Server

410... User Information Database

420... Character information database

430... Secretary service delivery database

The present invention relates to the operation of a virtual secretary online, and more particularly, to implement an anthropomorphic character (hereinafter referred to as "virtual secretary"), and to continuously learn and manage the virtual secretary as an operator (virtual secretary operator) It refers to a growing intelligent virtual assistant operating system and its method to play a role similar to an offline assistant.

Recently, the number of netizens using the World Wide Web (WWW), which is a type of Internet service, is exploding, and netizens using the web service can use a computer to access a desired website on the Internet through a web server. The so-called home page is accessed to obtain the necessary information by web surfing (also called "web search").

Looking at the operating method of the PC currently used, only active management of the user, such as information retrieval and document creation management by the user is made. For example, a PC operator using the Internet uses a computer only by searching for information in one direction, and no communication (conversation) with his or her computer is made.

Therefore, the present invention solves the problem of communication between the existing PC operator (user) and the computer as described above, and improves the intimacy between the electronic device (computer) and the human, as well as due to the individualistic tendency of the disease of the modern society. As proposed to solve the devastation of humanity that occurs,

An object of the present invention is to provide a growing intelligent virtual assistant operating system and method for implementing a virtual secretary, and continuously learning and managing the virtual secretary to play a role similar to that of an offline assistant.

Another object of the present invention is to provide a growing intelligent virtual assistant operating system and method for allowing communication with an operator to some extent by improving the intelligence of the virtual assistant through learning.

It is still another object of the present invention to provide a growing intelligent virtual assistant operating system and method for enhancing familiarity with electronic devices and pursuing convenience of personal life by utilizing a virtual assistant on a computer.

"Growth intelligent virtual assistant operating system" according to the present invention for achieving the above object,

a) is provided with a virtual secretary, an anthropomorphic character according to the user's command information, stored in a storage medium, b) grows the virtual secretary through learning and management, and c) generates an answer to the user's query And a user terminal for performing communication with the user, d) accessing the Internet and searching for information using the virtual assistant;

A character provider terminal used by the character information provider to connect with a virtual secretary providing server for performing a virtual secretary business through a communication network to provide own character information and to provide answer information for a query;

a) providing a character transmitted from the character provider terminal to the user terminal as a virtual secretary, and b) generating revenue from a company that provides the information when the user terminal performs the information search using the virtual secretary. And c) a virtual secretary providing server for intelligentizing the virtual secretary by transmitting response information obtained by querying the character provider terminal to the user terminal.

"Growth intelligent virtual assistant operating method" according to the present invention for achieving the above object,

In accordance with the user's command information, the virtual secretary, an anthropomorphic character, is stored and stored in a storage medium. The virtual secretary is grown through learning and management, and voices an answer to the user's query. A process of operating a virtual secretary in a user terminal which performs communication of the user and accesses the Internet and retrieves information using the virtual secretary;

A virtual secretary operating process in a character provider terminal which accesses a virtual secretary providing server that performs a virtual secretary business through a communication network, provides its own character information, and provides answer information for a query;

Providing the character transmitted from the character provider terminal to the user terminal as a virtual secretary, and distributing the revenue generated from the company providing the information when the user terminal performs the information search using the virtual secretary; And a process of operating a virtual secretary in a virtual secretary providing server for intelligentizing the virtual secretary by transmitting answer information obtained by querying a character provider terminal to the user terminal.

According to the present invention, by implementing a virtual secretary, and by continuously learning and managing the virtual secretary has the advantage that the operator can play a role similar to the offline secretary to the offline, through the learning of the intelligence of the virtual secretary By improving, there is an advantage in that it can communicate with the operator, and by using a virtual assistant on the computer, it is possible to improve the familiarity with the electronic device and pursue convenience of personal life.

Hereinafter, described in detail with reference to the accompanying drawings a preferred embodiment of the present invention. If it is determined that the detailed description of the known function or configuration related to the present invention may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted.

1 is a block diagram showing the configuration of a growth intelligent virtual assistant operating system according to the present invention, a user terminal 110, a character provider terminal 150, a communication network 200, a virtual secretary providing server 300, user information It is composed of a database (DB) 410, character information database 420, secretary service providing database 430, company information database 440.

The user terminal 110 receives a virtual assistant, which is an anthropomorphic character, from the character providing server 300 and stores it in a storage medium, grows the virtual assistant through learning and management, and queries the user. It generates a response to the voice and transmits it to the voice, and serves to access the Internet and search for information using the virtual assistant, it can be referred to as a personal computer (PC) operated by the user.

As shown in FIG. 2, the user terminal 110 is connected to a communication network 200 that realizes a connection to the Internet and the like, and a communication interface 111 for interfacing data with the user terminal 110. The control module 112, which controls the overall operation, controls the growth of the virtual secretary, information retrieval using the same, and voice recognition and output of questions and answers between the virtual secretary and the user, and is input through the microphone 113. A voice recognition module 114 for recognizing a user's voice, an answer generation module 116 for generating an answer to the recognized voice and generating it as a voice signal and transmitting it to the outside through the speaker 115; An information storage medium 117 that stores various information such as information, PC management information, schedule management information, business management information, secretary education management information, health care information, payment information, and the virtual assistant Secretary information management module for managing basic information of the module (118).

In addition, the user terminal 110, the PC management module 119 for performing overall management of the computer operation, and the schedule management module for storing the schedule information input by the user in the information storage medium 117, and manages it 120, and a business management module 121 for storing and managing information about a business performed by the user in the information storage medium 117, and managing education for the growth of the virtual secretary. The secretary education management module 122, which is in charge of managing the virtual secretary's meaning, diet, and state, the health management module 123 that manages the user's health, and the virtual assistant are connected to the Internet. After the information retrieval module 124 for retrieving the information, and the purchase of goods online in connection with the information retrieval module 124 to perform the online payment, and from the virtual secretary providing server 300 It may further include a billing module 125 for managing the profit distribution information to the ball is preferred.

In addition, the character provider terminal 150 is connected to the virtual secretariat providing server 300 for performing a virtual secretary business through the communication network 200 to provide its own character information, and to provide response information to the query By performing, it means a computer used by the character information provider.

In addition, the virtual secretary providing server 300 provides the character transmitted from the character provider terminal 150 to the user terminal 110 as a virtual secretary, the user terminal 110 to search for information using the virtual secretary. In this case, the revenue generated from the company providing the information is distributed, and the response information obtained by querying the character provider terminal 150 is transmitted to the user terminal 110 to intelligentize the virtual assistant. Do this. The virtual assistant providing server 300 refers to a computer that can perform a server role.

As shown in FIG. 3, the virtual secretary providing server 300 includes a communication interface 301 for transmitting and receiving data to and from the user terminal 110 and the character provider terminal 150 in association with the communication network 200. The control module 302 which is in charge of the overall control of the service of the virtual secretary, and the user information management module 304 which stores and manages user information used by the virtual secretary in the user information database 410 and manages it. And a character information management module 306 for storing character information provided from the character provider terminal 150 in a character information database 420 as a virtual secretary and managing the character information, and information on growth of the virtual secretary. And a character management module 308 that manages information about.

In addition, the virtual secretary providing server 300 may occur in accordance with a payment when a user uses a virtual secretary, a contract with a company providing payment and information when a character provider provides a virtual secretary, or a search for a product of the corresponding company. A payment management module 309 that manages payment, such as a fee, a revenue distribution module 310 that appropriately distributes revenue generated by the services of the virtual secretary, and query information generated from a user who uses the virtual secretary. A query response information management module 311 for storing and transmitting the information to a character provider capable of answering the question, storing answer information about the query generated from the character provider, and transmitting response information to the inquired user terminal; In addition to storing information in the company information database 440 that provides information on the market, sells goods, etc. To managing the company, including more management module (313) it is preferred.

The user information database 410 is provided with a virtual secretary to grow, means a data storage medium that stores the information of the user to generate revenue by using the virtual secretary, the character information database 420 is a virtual created by the existence person Means a data storage medium that stores the information of the character provider and the secretary providing the secretary, the secretary service providing database 430 means a data storage medium that stores all the information about the secretary service, the company information database 440 denotes a data storage medium storing company information that provides benefits to operators when a user searches for company information on the Internet, checks a company advertisement, or purchases a product sold by the company using a virtual assistant.

In the growth intelligent virtual secretary operating system according to the present invention configured as described above, operators operating the virtual secretary providing server 300 will promote the virtual secretary to recruit character providers. After that, if there is a character provider, the user may discuss the right to use the character online and / or offline with the character provider, and when the consultation is completed, the character and the character information are provided through the character provider terminal 150. . Here, if the character provider cannot provide his character, it is also possible to generate a character in the virtual secretary providing server 300 if only providing information such as a real picture. In addition, when providing information such as a character or a real picture, information on answers to basic questions and answers to professional questions are also provided. The basic query can be arbitrarily designated by the operator of the virtual secretariat providing server 300, but it is preferable to use the query as the query that the users most ask, and the professional query is provided by the provider providing the character in a specific field. If you are an expert, it means a query in that field.

The virtual secretary providing server 300 stores the character and the corresponding information provided by the character information management module 306 in the character information database 420 as a virtual secretary, establishes a virtual secretary site on the Internet, and promotes the virtual secretary. It will recruit users to use. As the number of virtual assistants stored in the character information database 420 increases, the probability of adding profit in a business may increase.

In addition, the operator of the virtual secretary providing server 300, the user using the virtual assistant to search for information on the Internet using a virtual secretary, and purchases goods from the company that provides the information or advertisement of the corresponding company through the information search If you do, make an appropriate contract with the company to make a profit. When such a contract is made, the company management module 313 stores the company information in the company information database 440 and manages it.

A user accesses a virtual secretary site operated by the virtual secretary providing server 30 using the user terminal 110, and when a virtual secretary is needed, provides basic information as a user and makes a payment. The user information management module 304 of 300 stores such user information in the user information database 410, and the payment management module 309 processes the payment information.

The secretary information management module 118 of the user terminal 110 is provided with the secretary information provided in connection with the control module 112 (eg, anthropomorphic character and answer information for basic and professional queries, and for the character). Basic information) is stored in the information storage medium 117, and an icon corresponding to the virtual assistant is generated and displayed on the screen. The information storage medium 117 preferably uses a digital information medium.

Thereafter, the user may query the virtual assistant displayed on the screen as if talking to an existing person, and the question voice is input through the microphone 113 and recognized by the voice recognition module 114 and converted into data. In this case, when the user cannot speak (deaf or injured the mouth), the user may query by text using a data input device such as a keyboard. In the case of a text query, the control module 112 processes this directly.

After the control module 112 recognizes the converted data (or data that processed the text query), the control module 112 checks whether or not an answer to the query exists through the answer generation module 116. If an answer exists, the answer generation module 116 generates an answer, converts it into a voice signal, and transmits the answer through the speaker 115. The conversation then takes place between the user and the virtual assistant, like a real person-to-person conversation. For example, when the user asks the virtual assistant, "Did you eat?" Or a text query, the voice recognition module 114 recognizes this and delivers it to the control module 112 or the control module 112. In this case, the control module 112 controls the answer generation module 116 to check whether an answer to the corresponding query exists. If there is an answer, for example, if there is an answer such as "I ate a lot," the answer generation module 116 converts the above-described answer information into a voice signal and outputs it through the speaker 115. The user can then talk to the virtual assistant as if talking to a person.

If there is no proper answer to the user's query, the control module 112 transmits the query information to the virtual assistant providing server 300 through the communication interface 111.

Subsequently, the query response information management module 311 of the virtual secretary providing server 300 stores the query information transmitted from the user terminal 110 and other user terminals in the secretary service providing database 430 and is answered by another virtual secretary. If there exists, provide it to the user terminal 110, otherwise, if there is no answer by another virtual secretary, search for the character provider terminal 150 capable of the best answer to the query, and then When the period or the character provider terminal 150 is connected, the query information is transmitted to the character provider terminal 150. In this case, there are basic and professional queries for the virtual secretary, and the user makes basic or professional queries according to their needs. In the case of a basic query, an answer already exists or another virtual secretary or a character provider can easily provide an answer.However, in the case of a professional query, a query having expertise such as law or medicine can be provided. If your virtual assistant is not an expert in the field, you will not be able to respond. Accordingly, in the present invention, the virtual secretary providing server 300 shares the question and answer information of all virtual secretaries, if another virtual secretary has an answer to the query to send it to the user terminal 110 to share the information, but other virtual secretaries If there is no answer to the query, the virtual secretary (character provider) that can answer the query is searched and the character provider is queried.

The character provider generates an appropriate answer to the transmitted query information using the character provider terminal 150 and transmits it to the virtual assistant providing server 300. The received query response information management module 311 receives the response information. Stored in the secretarial service providing database 430, and transmits the response to the user terminal in a timely manner.

The secretary information management module 118 of the user terminal 110 stores the information in the information storage medium 117, and the secretary education management module 122 learns a virtual secretary using a given answer to improve the intelligence of the virtual secretary. do. At this time, by using the virtual assistant to answer the query by voice (or text data), the user can obtain the answers to the queries in all fields in addition to the query for the virtual assistant.

Next, when a user inputs a voice (or text) command to check the state of his or her computer (PC), that is, the user terminal 110, the command is transmitted to the PC management module 119 by the virtual assistant. Then, the PC management module 119 extracts the PC management status information stored in the information storage medium 117 and displays it on the screen. At this time, when the virtual assistant explains the PC management status by voice, the user feels as if the actual offline assistant reports. Here, the voice transmission of the PC management status can be easily converted to speech using the data-to-speech conversion function included in the answer generation module 116. The operation of the virtual secretary's icon or the mouth shape is similar to the speech. Doing so will make you feel more comfortable talking to people. The operation of the virtual secretary icon or the manipulation of the mouth shape can be easily implemented by applying a technique of moving a known character.

In addition, when a user requests his / her schedule situation by voice (or text), the command is transmitted to the schedule management module 120 by the virtual assistant, and the schedule management module 120 transmits the information to the information storage medium 117. The stored schedule information is extracted and displayed on the screen. At this time, when the virtual assistant explains the schedule information by voice, the user may feel as if the secretary is reporting the actual offline. Here, in the schedule management, even if the user does not request a schedule, the schedule management is performed under the management of the schedule management module 120, and when a predetermined event occurs, the virtual secretary first sends it out by voice, so that the user can schedule his / her schedule. The schedule can be recognized without confirmation.

In addition, when the user requests the business status by voice (or text), the command is transmitted to the business management module 121 by the virtual assistant, and the business stored in the information storage medium 117 in the business management module 121. Extract the current status information and display it on the screen. At this time, if the virtual assistant explains the business status information by voice, the user feels as if the actual offline assistant reports.

In addition, when the user requests the health care status by voice (or text), the command is transmitted to the health care module 123 by the virtual assistant, and the user stored in the information storage medium 117 in the health care module 123. Extract health care information and display it on the screen. At this time, if the virtual assistant explains the health care information by voice, the user may feel as if the secretary is reporting the actual offline.

In addition, the user must educate the virtual assistant, as well as solve the rituals, rituals and notes. For example, if a user uses a virtual assistant to perform training on a driver's license, the user may perform training on a driver's license, and at the same time, the virtual assistant may also perform a corresponding training. Such training may be varied in addition to the driver's license, and the more the user trains, the higher the level of education of the virtual secretary will be. In addition, depending on the season, the user must change the costume of the virtual secretary appropriately, and if you look at the house you want to live on or look at the food you want to eat, the virtual secretary can have the same effect as eating a new house or food. have.

In addition, when the user performs an Internet search, the information search module 124 becomes as if the virtual assistant searches for information. When the user views an advertisement or purchases a product of the specific company, the information is stored in the control module ( 112 is transmitted to the virtual assistant providing server 300 through the communication interface 111.

The company management module 310 of the virtual secretary providing server 300 works with the company information database 440 to check whether a profit is generated when a user views an advertisement or purchases an item of the company, and generates a profit when a profit is generated. Providing the corresponding revenue to the distribution module 310. Then, the profit distribution module 310 distributes it to the operator and the user appropriately, and according to the distribution, the payment management module 309 pays the profit allocated to the user online. In order to make a profit payment, a financial institution or the like should be linked. In the present invention, since the payment method adopts a known online payment method as it is, a detailed description of the payment method is omitted.

The user can know the information on the payment amount through the payment module 125 of the user terminal 110, it is also possible to send the payment information by voice by a virtual assistant.

On the other hand, when the user learns the virtual assistant to increase the intelligence or the education level, the level of the virtual secretary increases, and when the education level or intelligence of the virtual secretary increases, the user becomes similar to having artificial intelligence later on. When you talk with a virtual assistant on a computer, you feel as if you are talking to a person, which allows the user to feel more familiar with the electronic device and to communicate with the computer.

In addition, the character management module 308 of the virtual secretary providing server 300 collects the education level or intelligence level of the virtual secretary provided to each user, stores the secretary in the secretary service providing database 430, and subsequently stores the level of each virtual secretary. As a result, the user may apply an advantage or apply a penalty to further improve the education or learning of the virtual assistant. The advantage here is to increase profits or provide futures in profit sharing, and the penalty can be to automatically extinguish the virtual secretary.

4 is a flowchart illustrating a method of operating a growth intelligent virtual assistant in a virtual secretary providing server among the growth intelligent virtual assistant operating method according to the present invention, where S represents a step.

As shown, the step of registering the character provided via the character provider terminal 150 or the character created for the portrait photograph provided by the character provider as a virtual assistant (S101), providing information and selling goods on the Internet Registering the information of the company (S103), the step of registering the user information to use the virtual assistant received from the website (S105), and if the virtual secretary is selected by the user information of the virtual secretary after payment Providing the user with the steps (S107 ~ S111), and calculates the points that occur when the virtual assistant (character) is utilized by the user, by using this to change the user's information and the change information to the user through the communication network Transmitting (S119), distributing revenue generated by the user using the virtual secretary (S121), and to the virtual secretary. If the information is received by the storage step (S123 ~ S125), if there is an answer to send the corresponding response information to the user (S127 ~ S129), and if the answer does not exist virtual secretary (character) After the provider is selected, query information is transmitted to the selected character provider, and when a corresponding answer is received, the method stores the received information (S130 to S133).

The growth intelligent virtual assistant operating method in the virtual secretary providing server of the growth intelligent virtual assistant operating method according to the present invention made as described above is provided through the character provider terminal 150 in the character information management module 306 as shown in step S101. The created character for the received character or the portrait photograph provided by the character provider is registered as a virtual assistant.

Next, in step S101, the company management module 313 registers in the company information database 440 that provides information on the Internet and registers information of a company selling the product. Here, the company information is information about a company that has contracted with the operator of the virtual secretary providing server 300 in advance for viewing his advertisement or purchasing a product on his sales site.

In operation S105, the user information management module 304 interoperates with the user information database 410 to store and manage information of the user who has received the virtual assistant. Here, the virtual secretary can be provided for a fee or can be provided free of charge under a contract. Advantages and penalties may be applied by the agreement when providing the virtual secretary, which will be described later.

In step S107, the user browses the virtual assistant managed by the character management module 308 of the virtual assistant providing server 300 using the user terminal 110, and selects the desired virtual assistant, the virtual in step S109 Payment will be made for the secretary. If the payment is paid by the payment method, the payment will be performed by the payment method.

After the payment is completed, in step S111, the character information management module 306 transmits the information of the virtual secretary selected by the user among the virtual secretaries stored in the character information database 420 to the user terminal 110. In this case, the icon information about the virtual secretary, basic bibliographic information, basic question answer information, professional question answer information, and usage description information on how to use the virtual secretary is included.

In step S113, it is checked whether a virtual assistant (character) is utilized by the user. Here, the use of the virtual secretary includes the level of the virtual secretary by searching for information on the Internet, merchandise sales, education and learning, and the like. If the utilization of the virtual assistant occurs, the utilization point is calculated each time in step S115. Here, the utilization point is the same concept as the point provided to the user when the actual purchase of goods on the Internet or check the advertisement.

In this way, if the user's point is changed, the information of the user (virtual secretary) is changed in step S117. If the user's information is changed, the change information is transmitted to the user by using e-mail or the like in step S119. Alternatively, the change information may be transmitted using SMS. And the revenue generated by the user using the virtual assistant periodically distributes the revenue by the revenue distribution module 310 as in step S121 based on a contract made in a certain period or when using the virtual assistant with the user.

On the other hand, when the query information is received by the user as in step S123, the query response information management module 311 stores the query information in the secretary service providing database 430 in step S125. Here, the query information is a query information sent by the user to the virtual secretary providing server 300 for a query when a user who receives and utilizes a virtual secretary makes a query to the virtual secretary but the virtual secretary does not answer the query. to be.

The query response information management module 311 checks whether an answer to the query exists in step S127. If the answer to the query is stored in the secretary service providing database 430, the query response information management module 311 extracts all the information as shown in step S129. The response information of the query is transmitted to the user. However, if the answer to the query does not exist, the virtual secretary provider capable of answering the query is selected (S130). This is not a problem when the query is a question that can be answered by the virtual secretary provider, but it is to provide the user with an answer even when the query is in a field other than his field that the virtual secretary provider cannot answer.

The query information is transmitted to the character provider as in step S131 at a periodic time or a predetermined time based on a contract contracted with the character provider in advance. The character provider who checks this generates a response to the query and transmits it to the virtual secretary providing server 300. In response to the query response information management module 311, the character provider receives and stores the answer as in step S133, and moves to step S129 to answer. The information will be made available to all users who use the virtual assistant.

The purpose of providing an answer to a query of a specific user to all users who use the virtual secretary is to learn and intelligent the virtual secretary. For example, when a virtual secretary is provided for the first time, only basic information and answer information for a professional provider of a character provider are provided. Therefore, from a user's point of view, the user cannot hear the answer except for a predetermined query. . In this case, the user disconnects the conversation with the virtual secretary in a short period of time. In order to solve the disadvantage, the present invention collects query information generated for each user and inquires the character provider again to obtain answer information. By providing it to all the users, to promote the intelligence of the virtual assistant. In this case, the user can ask other questions in addition to the basic query, so the virtual secretary will answer the question, which makes the user feel as if he is talking to an offline secretary, thereby increasing the conversation time with the virtual secretary and the computer. The time to use and to search for information on the Internet increases, so that you can pursue profits as well as profits for operators who provide virtual assistants.

5 is a flowchart illustrating a method of operating a growth intelligent virtual assistant in a user terminal among the growth intelligent virtual assistant operating method according to the present invention, registering as a user in the virtual assistant providing server 300 (S201) and a virtual assistant to be used. Selecting and performing the payment (S203), receiving and storing information on the provided virtual assistant (S205), checking whether a query has occurred (S207), and a query that occurs when a query occurs Recognizing a voice (or text) for the step (S209) and, if there is an answer to the question, and if there is an answer to generate a corresponding answer and converts it to a voice signal and transmits through the speaker (S211) (S213), and if there is no answer, transmitting the query information to the virtual secretary providing server and storing the answer when the answer is received (S215 to S219), and virtually by the user. When the use of the secretary is requested, steps S221 to S245 are provided to the user through the virtual assistant to provide status information corresponding to the utilization item.

Here, the steps (S221 to S245) of providing the status information to the user through the virtual assistant, the schedule information is extracted and displayed on the screen when the schedule is requested, and the step (S221, S223) and notified via the virtual assistant, PC If the management status is requested, the PC management status information is extracted and displayed on the screen and notified through the virtual assistant (S225, S227), and if the business progress is requested, the project progress information is extracted and displayed on the screen, and the virtual Step (S229, S231) to notify through the secretary, and if the information search is requested to display the result information obtained by performing the corresponding information search through the Internet, and notifying the result through the virtual assistant (S233 ~ S237), and if the health care status is requested, extract the health care status information and display it on the screen, through the virtual assistant Informed that steps (S239, S241), and if the training situation, the request by extracting the educational process haejugo status information displayed on the screen, and a step (S243, S245) that informed through the virtual secretary.

The growth intelligent virtual assistant operating method in the user terminal of the growth intelligent virtual assistant operating method according to the present invention as described above is performed by the secretary information management module 118 as a user to the virtual assistant providing server 300 as in step S201. After registration, the virtual secretary is selected and the payment module 125 performs the payment for the use of the virtual secretary. Here, the payment method is a method of paying a predetermined amount when paid, and a payment performance method for free use by a separate agreement.

In operation S205, the virtual secretary providing server 300 receives information on the selected virtual secretary, and the secretary information management module 118 stores the information on the information storage medium 117. After receiving and storing the virtual secretary and executing the corresponding program, an icon for the virtual secretary is generated by the secretary information management module 118 and displayed on the screen.

Next, when the user makes an arbitrary query for dialogue with the virtual secretary, it is recognized by the speech recognition module 114 in steps S207 and S209, and it is checked in step S211 whether an answer exists. Here, if the user makes a query by text, this is recognized by the control module 112.

If there is an answer to the question, the corresponding answer information is generated by the answer generation module 116 as in step S213, and the generated answer information is converted into a voice (or text) signal and transmitted through the speaker 115. Or display on the screen of the user terminal. This enables a conversation between the user and the virtual assistant.

If there is no answer for the user's query, the control module 112 moves to step S215 and transmits the query information to the virtual assistant providing server 300, and when the answer for the corresponding query is received (S217). The answer is stored in the information storage medium 117. Thereafter, the secretary education management module 122 learns a virtual secretary using a given answer to improve the intelligence of the virtual secretary.

Next, how to use the growth intelligent virtual assistant as follows.

When the user requests his / her schedule situation by voice (or text) as in step S221, the command is transmitted to the schedule management module 120 by the virtual assistant, and the schedule management module 120 performs the step S223. Similarly, the schedule information stored in the information storage medium 117 is extracted and displayed on the screen. At this time, when the virtual secretary explains the schedule information by voice, the user may feel as if the secretary is actually reporting offline. Here, the schedule management is performed under the management of the schedule management module 120 even when the user does not request a schedule, and when a predetermined event occurs, the virtual secretary first sends a voice (or text) to the user. The user can recognize the schedule without checking the schedule.

Next, when the user inputs a voice (or text) command for checking the state of his computer (PC) as in step S225, the command is input to the PC management module 119 by the virtual assistant in step S227. The PC management module 119 extracts the PC management status information stored in the information storage medium 117 and displays it on the screen. At this point, the virtual assistant will explain the PC management status by voice, and the user will feel as if the secretary is reporting offline. Here, the voice transmission of the PC management status can be easily converted to speech using the data-to-speech conversion function included in the answer generation module 116. The operation of the virtual secretary's icon or the mouth shape is similar to the speech. Doing so will make you feel more comfortable talking to people. The operation of the virtual secretary icon or the manipulation of the mouth shape can be easily implemented by applying the technique of moving the character to the notification.

In addition, when the user requests the business status by voice (or text) as in step S229, the command is transmitted to the business management module 121 by the virtual assistant as in step S231, and the business management module 121 Extracts the business status information stored in the information storage medium 117 and displays it on the screen. At this time, if the virtual secretary explains the business status information by voice, the user may feel as if the secretary is actually reporting offline.

In addition, when the user performs an internet search as in step S233, the information retrieval module 124 becomes as if the virtual assistant searches for information, and as in steps S235 and S237, the user displays an advertisement of a specific company. When viewing or purchasing a product, such information is transmitted to the virtual secretary providing server 300 through the control module 112 and the communication interface 111. The company management module 310 of the virtual secretary providing server 300 interoperates with the company information database 440 to determine whether a profit is generated when a user views an advertisement or purchases an item of the company, and generates a profit distribution module when a profit is generated. Provide the corresponding revenue at 310. Then, the profit distribution module 310 distributes it to the operator and the user appropriately, and according to the distribution, the payment management module 309 pays the profit allocated to the user online. In order to make a profit payment, a financial institution or the like should be linked. In the present invention, since the payment method adopts a known online payment method as it is, a detailed description of the payment method is omitted. Here, the user can know the information on the payment amount through the payment module 125 of the user terminal 110, and the payment information can also be transmitted by voice by the virtual secretary.

Next, when the user requests the health care status by voice (or text) as in step S239, the command is transmitted to the health care module 123 by the virtual assistant as in step S241, and the health care module ( In 123, the user's health care information stored in the information storage medium 117 is extracted and displayed on the screen. At this time, if the virtual assistant explains the health care information by voice, the user may feel as if the secretary is reporting the actual offline.

In addition, the user requests the training status as in steps S243 and S245 to not only educate the virtual assistant, but also solve the consciousness, the initiative, and be notified of the training status corresponding to the training. . For example, if a user uses a virtual assistant to perform training on a driver's license, the user may perform training on a driver's license, and at the same time, the virtual assistant may also perform a corresponding training. Such training may be varied in addition to the driver's license, and the more the user trains, the higher the level of education of the virtual secretary will be. In addition, depending on the season, the user must change the costume of the virtual secretary appropriately, and if you look at the house you want to live on or look at the food you want to eat, the virtual secretary can have the same effect as eating a new house or food. have. Here, when the user learns the virtual assistant to increase the intelligence or the education level, the level of the virtual secretary increases, and when the education level or intelligence of the virtual secretary increases, the user becomes similar to having artificial intelligence in the future. When you talk with a virtual assistant, you will feel as if you are talking to a person, so you can feel more familiar with the electronics and communicate with the computer.

In addition, the character management module 308 of the virtual secretary providing server 300 collects the education level or intelligence level of the virtual secretary provided to each user, stores the secretary in the secretary service providing database 430, and subsequently stores the level of each virtual secretary. As a result, the user may apply an advantage or apply a penalty to further improve the education or learning of the virtual assistant. The advantage here is to increase profits or provide futures in profit sharing, and the penalty can be to automatically extinguish the virtual assistant.

On the other hand, while the preferred embodiment of the present invention as described above has been described when the user is near the user terminal, the present invention is not limited thereto.

For example, in case of using wireless communication, a user can make an inquiry using his mobile phone, receive it at the user terminal, generate an answer through the virtual secretary, and then send the text message to the user's mobile phone remotely. It can be used as a way. In this case, the user terminal checks whether the query information is requested remotely or the current user is located remotely. If the query is requested remotely or the current user is located remotely, the user terminal carries a response generated by the user located at the remote location. To a mobile phone, PDA, notebook, etc. using wireless communication. Here, whether the query information is requested remotely or the user is located remotely can be easily implemented by allowing the user to set the corresponding information in advance.

In addition, it is obvious that schedule information and the like may be transmitted to the user's personal terminal (eg, a mobile phone) by a virtual assistant of the user terminal in the same manner as a text message.

6 is a flowchart illustrating a method of operating a growth intelligent virtual assistant in a character provider terminal among the growth intelligent virtual assistant operating method according to the present invention.

As shown in the figure, in step S301, the portrait right is contracted through a contract with the virtual assistant providing server 300, and the like. In this case, the portrait contract is contracted according to various general contracting methods, and it is preferable to perform such a contract online. In particular, if there is a character that embodies itself at the time of the portrait contract, it is provided. If the character does not exist, only the portrait of the person may be provided, and the virtual secretary providing server 300 may generate the character.

When the contract for the portrait right is completed in step S303, the virtual query provider server 300 provides the basic query, that is, the basic query and the answer to the professional question that only one can answer.

Next, when a query is received from the virtual assistant providing server 300 in step S305, an answer to the query is generated in steps S307 and S309 and the generated answer is transmitted to the virtual assistant providing server 300. In step S311, the cost incurred by providing the answer information for the query is received.

The present invention is not limited to the above-described specific preferred embodiments, and various modifications can be made by any person having ordinary skill in the art without departing from the gist of the present invention claimed in the claims. Of course, such changes will fall within the scope of the claims.

According to the present invention described above, it is possible to implement a human communication between the PC operator (user) and the computer, to improve the intimacy of the electronic device (computer) and humans, as well as due to the individualistic tendency that is a disease of modern society There is an advantage that can solve the devastation of humanity.

In addition, by implementing a virtual assistant on a computer, and continuously learning and managing the virtual assistant, there is an advantage to provide the operator with a virtual assistant similar to the real secretary offline.

In addition, by improving the intelligence of the virtual assistant through learning, there is an advantage that provides a virtual assistant operating system and method for communicating with the operator.

In addition, the use of a virtual assistant on the computer has the advantage of improving the familiarity with electronic devices and convenience of personal life.

In addition, there is an advantage that can be asked and answered using a text message, such as a user and a mobile phone remotely through communication.

Claims

In a system running a growing intelligent virtual assistant,

a) providing a character transmitted from the character provider terminal to the user terminal as a virtual secretary, and b) generating revenue from a company that provides the information when the user terminal performs the information search using the virtual secretary. And c) a virtual secretary providing server that intelligently transmits the virtual secretary by transmitting response information obtained by querying the character provider terminal to the user terminal.

The method of claim 1, wherein the user terminal,

A communication interface connected to a communication network which realizes connection to the Internet and the like to interface data;

A control module for controlling overall operations of the user terminal, controlling growth of a virtual secretary, information search using the same, and voice recognition and output of questions and answers between the virtual secretary and a user;

A voice recognition module for recognizing a voice of a user input through a microphone;

An answer generation module for generating an answer to the recognized voice and generating the answer as a voice signal and transmitting the answer to the outside through a speaker;

An information storage medium storing various information such as secretary information, PC management information, schedule management information, business management information, secretary education management information, health care information, and payment information;

And a secretary information management module for managing basic information of the virtual secretary.

The method of claim 1 or 2, wherein the user terminal,

A PC management module for performing overall management of computer operations;

A schedule management module for storing schedule information input by a user in the information storage medium and managing the schedule information;

A business management module for storing information on a business performed by the user in the information storage medium and managing the information;

A secretary education management module that is in charge of education for the growth of the virtual secretary and manages the virtual secretary's consciousness, consciousness and overall state;

A health care module for managing the health of the user;

An information retrieval module for retrieving information after accessing the Internet using the virtual assistant;

And a payment module for performing online payment when the goods are purchased online in connection with the information retrieval module and managing distribution revenue information provided from the virtual secretary providing server.

The method of claim 1, wherein the virtual assistant server,

A communication interface for transmitting and receiving data to and from the user terminal and the character provider terminal in association with a communication network;

A control module for controlling overall control of the virtual secretary's service;

A user information management module for storing user information received and used in the virtual assistant in a user information database and managing the user information;

A character information management module for storing character information provided from the character provider terminal in a character information database as a virtual assistant and managing the same;

A secretary service providing database storing information about the secretary service;

And a character management module for managing information on the growth and utilization of the virtual secretary and the like.

The method according to claim 1 or 4, wherein the virtual assistant server,

Payment management module that manages payments when users use virtual assistants, payments incurred when a character provider provides virtual assistants, payments and contracts with companies that provide information, or product searches of such companies. and;

A revenue distribution module for appropriately distributing revenue generated by the services of the virtual secretary;

Storing query information generated from a user who uses the virtual assistant and transmitting the information to a character provider capable of answering questions, storing response information about the query generated from the character provider, and transmitting response information to the user terminal inquired; A query response information management module;

Growing intelligent virtual assistant operating system, characterized in that it further includes a company management module that stores information in the company information database that provides information on the Internet, and sells products, etc. in the company information database.

The method of claim 1, wherein the virtual assistant operating system,

A user information database, which is a data storage medium that receives and grows a virtual secretary and stores information of a user generating revenue by using the virtual secretary;

A character information database which is a data storage medium storing information of a character provider and information on a virtual secretary, which provides a virtual secretary created as an actual person;

A secretarial service providing database, which is a data storage medium storing all information about the secretarial service;

Further include a listing database, which is a data storage medium that stores listings that benefit the business if a user uses a virtual assistant to search for listings on the Internet, view business ads, or purchase products sold by the business. A growing intelligent virtual assistant operating system.

Operates a growing intelligent virtual assistant using a virtual assistant operating system consisting of a user terminal, a character (virtual secretary) provider terminal, a communication network, a virtual assistant server, a user information database, a character information database, a secretarial service provision database, and a company information database. In the way,

In accordance with the user's command information, the virtual secretary, an anthropomorphic character, is stored and stored in a storage medium. The virtual secretary is grown through learning and management, and voices an answer to the user's query. A process of operating a virtual secretary in the user terminal which performs communication of the user and accesses the Internet and retrieves information by using the virtual secretary;

A virtual secretary operating process in the character provider terminal for providing his / her character information by connecting to the virtual secretary providing server for performing a virtual secretary business through the communication network and providing answer information for a query;

Providing the character transmitted from the character provider terminal to the user terminal as a virtual secretary, and distributing the revenue generated from the company providing the information when the user terminal performs the information search using the virtual secretary; And a process of operating a virtual secretary in the virtual secretary providing server for intelligentizing the virtual secretary by transmitting answer information obtained by querying a character provider terminal to the user terminal.

The method of claim 7, wherein the virtual assistant operating process in the user terminal,

Registering as a user with a virtual assistant providing server;

Selecting a virtual secretary to use and performing a payment;

Receiving and storing information about the provided virtual assistant;

Checking whether a query has occurred by the user;

Recognizing a voice (or text) for the generated query when the query occurs;

Checking whether there is an answer to the query, and if there is an answer, generating a corresponding answer and converting the answer into a voice signal and transmitting the same through a speaker or converting the text into a text and displaying it on the screen;

If the answer does not exist, transmitting the query information to the virtual secretary providing server and storing the answer when the answer is received;

And if the user is requested to utilize the virtual secretary, providing status information corresponding to the utilization item to the user through the virtual secretary.

The method of claim 8, wherein providing the status information to a user through a virtual assistant comprises:

Extracting schedule information and displaying the schedule information on a screen when a schedule is requested, and notifying through a virtual assistant;

If the PC management status is requested, extracting and displaying the PC management status information on the screen and notifying the user through a virtual assistant;

Extracting and displaying the project progress information on the screen when the project progress status is requested, and notifying the user through a virtual assistant;

Requesting information retrieval, displaying the result information obtained by performing the corresponding information retrieval through the Internet, and notifying the result via the virtual assistant;

Extracting and displaying the health care status information on the screen when the health care status is requested, and notifying the user through a virtual assistant;

If the training situation is requested, extracting the training progress information to display on the screen, and notifying through a virtual secretary;

When the request information by the user is requested remotely using wireless communication or when the user is located remotely, the answer information is generated to the personal terminal of the remote user through the virtual assistant after generating the answer information for each request. Growing intelligent virtual assistant operating method comprising the step of transmitting.

The method of claim 7 or 8, wherein the virtual assistant operating process in the user terminal stores an answer to the query information and then stores the answer and learns the virtual assistant using the stored answer information to improve intelligence. And further comprising the step of making the growth intelligent virtual assistant.

The method of claim 7, wherein the virtual secretary operation process in the virtual secretariat providing server,

Registering a character provided through the character provider terminal or a character generated for a portrait photograph provided by a character provider as a virtual assistant;

Registering information of a company providing information on the Internet and selling goods;

Registering user information utilizing the virtual assistant received from a website;

If the virtual secretary is selected by the user, providing information of the virtual secretary to the user after payment;

Calculating points generated when a virtual assistant (character) is utilized by the user, changing the information of the user using the same, and transmitting the changed information to the user through a communication network;

Distributing revenue generated by the user through the use of a virtual secretary;

Storing received information queried by the virtual assistant;

Transmitting the corresponding answer information to the user if the answer exists;

If the answer does not exist, selecting a virtual secretary (character) provider that can be answered, and transmits the query information to the selected character provider, and if the answer is received growth intelligent virtual assistant comprising the step of storing How it works.

The method of claim 7, wherein the virtual assistant operating method in the character provider terminal,

Contracting a portrait right online with a contract with the virtual secretary providing server;

Providing the virtual secretary providing server with an answer to the basic query after completing the contract for the portrait right;

Generating an answer to the query and transmitting the generated answer to the virtual secretary providing server when the query is received from the virtual secretary providing server;

And receiving a payment incurred by providing the answer information to the query.