KR20080043108A - Method and system for reservation of service - Google Patents

Abstract

A method and a system for providing a reservation service are provided to enable a user to receive real-time reservation information of the service corresponding to a deposit and use the service, and offer a predetermined amount of the deposit to an SP(Service Provider) when the user cancels the reservation by making the user guarantee payment with the deposit. An SP terminal(50) receives an SP code by registering reservation information to a reservation service server(30), extracts/provides real-time reservation information by receiving a request from the server, determines/approves reservation by receiving the request from the service server, and transmits reservation confirmation to the server. The server registers user registration information when a user remits a deposit, extracts/transmits SP information corresponding to deposit information when a reservation service is requested from a user terminal(10), receives the real-time reservation information when the user terminal requests the real-time reservation information. The server transmits a reservation approval request to the SP terminal when the reservation approval request is received from the user terminal. Under the control of a sever controller(33), a text message creation module(35) of the reservation service sever creates deposit update information to which a reservation service subscription completion message, a reservation registration completion message, a penalty notification message and a penalty are applied.

Description

Reservation service method and system {METHOD AND SYSTEM FOR RESERVATION OF SERVICE}

1 is a block diagram of a reservation service system according to an embodiment of the present invention.

2 is an overall block diagram of a portable terminal according to an embodiment of the present invention.

3 is a flowchart illustrating a registration operation of a reservation service system according to an exemplary embodiment of the present invention.

Figure 4a-b is a flow chart of the reservation operation of the reservation service system according to an embodiment of the present invention.

5 is a flowchart illustrating a penalty grant operation of a reservation service system when a reservation is canceled and not arrived, according to an embodiment of the present invention.

6 is a flowchart illustrating an operation of extracting operator information according to user information and generating a provider information list according to an embodiment of the present invention.

7 is a flowchart illustrating reservation approval request information processing according to an embodiment of the present invention.

8A-B are flowcharts illustrating a subscription service system subscription operation in a portable terminal according to one embodiment of the present invention;

9A-B are flowcharts of a reservation service operation in a portable terminal according to an embodiment of the present invention.

10 is a flowchart of a reservation service subscription operation in a reservation service providing server according to an exemplary embodiment of the present invention.

11A-B are flowcharts illustrating a reservation operation of a service reservation system in a reservation service providing server according to an exemplary embodiment of the present invention.

12 is a flowchart illustrating a penalty granting operation when a reservation is canceled or not arrived at a reservation service providing server according to an exemplary embodiment of the present invention.

13 is an exemplary diagram applied to a registration operation of a reservation service according to an embodiment of the present invention.

14 is an exemplary diagram applied to a reservation operation of a reservation service according to an embodiment of the present invention.

15 is an exemplary diagram applied to a reservation operation of a restaurant reservation service according to an embodiment of the present invention.

16 is an exemplary view applied to the reservation operation of the golf driving range reservation service according to an embodiment of the present invention.

17 is an exemplary diagram applied to a reservation operation of a beauty salon reservation service according to an embodiment of the present invention.

18 is an exemplary view applied to a penalty granting operation when a reservation is canceled and not arrived according to an embodiment of the present invention.

The present invention relates to a service reservation method and a system thereof, and more particularly, a user deposits a deposit in order to guarantee payment for cancellation of a service reservation, and when a reservation service is executed, real-time reservation information of a service meeting the deposited deposit is provided. The present invention relates to a technology for providing a service to a service provider through a real-time reservation information of the corresponding service, and reserving the reservation, and canceling the reservation to a predetermined amount of money in the deposited deposit.

The reservation culture is becoming more and more common due to the development of various leisure cultures and busy daily life. For example, the proportion of reservation culture is increasing greatly in movie watching, public transportation such as airplanes, ships and trains, eating out, and golf courses.

However, compared to the growth of the reservation culture, the reality of the reservation culture is that the responsibility and promise for the reservation is not well fulfilled. This is because the user cannot receive a seat according to a condition desired by the user, but there are many cases in which a penalty, for example, a failure due to a reservation is not kept, does not keep an appointment of the reservation made by the user.

Therefore, the operator was burdened with the service provider as well as waste of seats in operating the service. As a result, service providers that have recently avoided reservations have occurred.

In addition, according to the current reservation service system, the user and the operator also bear a lot of inconvenience because the current reservation service system has to continuously perform question and answer on the wired or wireless network with the operator in order to reserve the desired time and seat. Should be. In addition, when using the reservation system using ARS, it usually takes 4 to 5 minutes to complete the reservation. In the booking process, the ARS misses the announcement or the service reservation selection number button is entered incorrectly. It is inconvenient to make a reservation, which does not satisfy the user.

Therefore, an object of the present invention has been made to improve the above problems, the user deposits a deposit to guarantee payment for cancellation of service reservation and when the reservation service is executed, real-time reservation information of the service that meets the deposited deposit Service reservation method for providing service through the real-time reservation information of the corresponding service, and reserving the reservation or canceling the reservation or not arriving at the scheduled time to the operator of the service in advance And to provide the system.

In the present invention for achieving the above object, in the reservation service system, the operator requesting registration information to be registered in the reservation service providing server according to the operator request received from the service provider code number, real-time reservation from the reservation service providing server When requested to provide the information, extract the real-time reservation information and provide it, and when receiving the reservation approval request information from the reservation service providing server, it is determined whether the reservation is possible to approve the reservation and the reservation approval completion information to the reservation service providing server Register the operator terminal and the operator reservation information received from the operator terminal and transmits the operator code number, and temporarily register the user registration information received from the user terminal, if the user deposits a deposit, the user Register the subscription information, and to the user terminal If the service provider is requested to provide a reservation service, the service provider extracts and transmits the operator information according to the deposit information, and when requested to provide the service provider's real-time reservation information, transmits the information to the service provider terminal to receive real-time reservation information and the real-time reservation The reservation service providing server transmits the information to the user terminal and receives the reservation approval request information from the user terminal, and registers the user subscription information input at the request of the user to the reservation service providing server. When requesting, requesting a reservation service providing, receives the operator information from the reservation service providing server, requests the real time reservation information of the corresponding operator to receive the real time reservation service information, and the user selects the reservation, Request for approval information It characterized in that it comprises the user terminal transmitting to the providing server.

In addition, the present invention for achieving the above object is a reservation service subscription method in a portable terminal, when the reservation service subscription mode is selected by the user's request in communication with the reservation service providing server, providing the reservation service Requesting and receiving reservation service subscription page information from a server to display the reservation service subscription page information; and when user reservation service subscription information is input to the displayed reservation service subscription page according to the user's request, And when the deposit list information is received from the reservation service providing server which temporarily registers the received user reservation service subscription information, and displays the deposit list information, and at the request of the user among the displayed deposit list information. Send the information of the selected deposit And depositing the deposit deposit code information to be used when depositing a deposit from the reservation service providing server that has received the corresponding deposit information, and displaying the received deposit deposit code information. And depositing the deposit using a financial settlement means to receive a reservation service subscription completion message from the reservation service providing server, and displaying the received reservation service subscription completion message.

In addition, the present invention for achieving the above object in the method of executing a reservation service in a portable terminal, when the reservation service execution is selected by the user's request in a state in which communication with the reservation service providing server, the reservation service providing server Receiving reservation service type menu information from the reservation service type menu, and when the user selects a corresponding service item from the displayed reservation service type menu, requesting the reservation service providing server for operator information registered in the selected service type. And receiving the operator information extracted according to the deposit information of the user registered in advance from the reservation service providing server, and when the user selects the corresponding operator information among the received operator information, the corresponding real-time information corresponding to the corresponding operator information. Requesting reservation service information; Receiving the real-time reservation service information is displayed, and if the user selects the reservation of the received real-time reservation service information, transmitting the reservation approval request information for the selected reservation to the reservation service providing server; And receiving a reservation approval completion message generated according to the reservation approval request information from a reservation service providing server, and displaying the received reservation approval completion message.

In addition, the present invention for achieving the above object is a method of subscribing to a reservation service in the reservation service providing server, when communication with the operator terminal and the user terminal, when receiving the operator reservation information from the operator terminal, Registering a service provider reservation information, generating a code number of the service provider and transmitting the code number to the service provider terminal; and receiving user registration information from the user terminal, temporarily registering the received user registration information; When the user deposits the deposit and receives the deposit deposit completion information, registering the user registration information, generating a reservation service subscription completion message, and transmitting the generated reservation service subscription completion message to the user terminal. It is characterized by including.

In addition, the present invention for achieving the above object is a method of executing a reservation service in the reservation service providing server, when receiving the reservation service request information from the user terminal, the communication with the operator terminal and the user terminal, the Generating a reservation service type menu and transmitting the same to the user terminal; and receiving a service information registered for the service type from the user terminal, analyzing the user information of the corresponding user, and obtaining the operator information according to the user information. Extracting and transmitting the extracted operator information to the user terminal and providing the real-time reservation service information to the corresponding operator terminal when the user terminal requests to provide real-time reservation service information of the corresponding operator among the received operator information. On request The process includes: transmitting the real-time reservation service information to the user terminal when receiving the real-time reservation service information from the corresponding operator terminal, and requesting a reservation approval for the corresponding reservation among the real-time reservation service information from the user terminal. Upon receiving the information, transmitting the received reservation approval request information to the corresponding operator terminal, and receiving the reservation approval completion information from the corresponding operator terminal, storing the reservation approval completion information and receiving a reservation approval completion message. Generating and transmitting to the user terminal.

In addition, the present invention for achieving the above object is a method for applying a penalty when canceling and not arriving in the reservation service providing server, when receiving the user arrival information from the operator terminal, registering the user for normal use And if the user cancels the reservation or does not arrive at the scheduled time and receives the user reservation cancellation / non-arrival information from the operator terminal, analyzing the received user reservation cancellation / non-arrival information; and canceling the user reservation. / Generating a penalty notification message according to the non-arrival information and transmitting it to the corresponding user terminal, subtracting a predetermined penalty amount from the deposited security information of the corresponding user and transmitting the updated deposit information to the user terminal. Characterized by including the process.

It should be noted that in the following description, only parts necessary for understanding the operation and operation according to the present invention will be described, and descriptions of other parts will be omitted so as not to distract from the gist of the present invention. DETAILED DESCRIPTION Hereinafter, detailed descriptions of preferred embodiments of the present invention will be described with reference to the accompanying drawings. In addition, in the following description, a mobile terminal using a mobile communication network will be described as a configuration, but a personal computer terminal (PC) using a wired / wireless internet network can be configured.

1 is a block diagram of a reservation service system according to an embodiment of the present invention. Referring to FIG. 1, when a user deposits a deposit to guarantee payment for a cancellation of a service reservation and executes a reservation service, the user receives real-time reservation information of a service corresponding to the deposited deposit and receives real-time reservation information of the corresponding service. When the service is canceled after the reservation is made through the service, a service reservation system for providing a predetermined amount of money from the deposit to the service provider will be described. The service reservation system includes a user terminal 10 and a mobile communication network. 20, the reservation service providing server 30, the Internet network 40, the operator terminal (PC) 50 and / or the financial settlement server 43 is configured to include. The user terminal 1 may be a mobile terminal such as a mobile phone, PDA (Personal Digital Assistants), or a personal computer terminal (PC), and may randomly move in a mobile communication service area and receive a general telephone subscriber through a base station (BS). Alternatively, it has a function of carrying out a call with another portable terminal or carrying out personal information management and information exchange with a personal computer. And according to an embodiment of the present invention performs a reservation service subscription information registration operation to the reservation service providing server 30, performs a deposit deposit operation to guarantee the payment for the cancellation of the service reservation, the reservation service providing server ( Receive the real-time reservation information of the service corresponding to the deposit deposited from 30) to perform the service reservation operation, and when the reservation is canceled or not arrived, a penalty for cancellation of the reservation from the reservation service providing server 30. Receive a message and a deposit message with the penalty applied thereto.

The mobile communication network 20 may include a base transceiver station (BTS), a base station controller (BSC), a mobile switching center (MSC), and a subscriber location register (HLR). It consists of the Home Location Register (hereinafter referred to as HLR) and Gateway. The MSC interworks with other MSCs to process outgoing and incoming requests from the user terminal 10, performs an inquiry for a subscriber with an HLR, and the user provides the reservation service from the reservation service providing server 30. If the information applied to subscribe to the information, the information applied to the reservation service execution operation and the cancellation / non-arrival, penalty information, etc. generated to the user terminal 10 to send it to the BSC Paging Channel (Paging Channel) in the BTS So that it can be received. From the user terminal 10 in the opposite direction, information applied to join the reservation service, information applied to the reservation service execution operation, and the like are transmitted to the reservation service providing server 30 in the same manner. HRL is a medium class computer that mainly performs the function of subscriber information processing device. It is classified into four types such as network access device, subscriber database and operation management device. The BSC controls the wireless link and the wired link and performs a handoff function to maintain the continuity of the call while the subscriber is on the move. A gateway is a functional unit or device that connects two or more different types or the same types of communication networks to each other to exchange information between the MSCs and the reservation service providing server 30.

The reservation service providing server 30 is an independent node connected to the HLR and the MSC to determine the location of the user terminal 10. The reservation service providing server 30 may include a communication interface 31, a server controller 33, a text message generating module 35, a user information DB 37, a business information DB 39, and / or a financial settlement module ( 41).

The communication interface 31 performs a function of connecting with the mobile communication network 20.

The server controller 33 controls the reservation service providing server 30 as a whole. In accordance with an embodiment of the present invention to register the operator reservation information received from the operator terminal (PC) (50) and to generate the operator code number and control it to transmit to the operator terminal (PC) 50, the user terminal Receiving the reservation service subscription information from (10) generates a deposit deposit code and transmits it to the user terminal 10, and receives a deposit deposit completion signal, and controls to register the reservation service subscription information. And when receiving the code number information of the operator to be applied to the reservation service from the user terminal 10 registers it, and when requested to provide the reservation service from the user terminal 10, extracts the operator information according to the registered user information To generate a list and control it to the user terminal 10, and when the real-time reservation service information of the operator is requested from the user terminal 10, the real-time reservation service information to the operator terminal (PC) 50. Receive the request and the real-time reservation service information and controls to transmit it to the user terminal (10). When receiving the reservation approval information from the user terminal 10 and analyzes it and controls to transmit the reservation approval request information to the operator terminal (PC) (50). In addition, the server controller 33 registers the reservation as normal use when receiving the user arrival information from the operator terminal (PC) 50, and receives a penalty notification message and the deposit to which the penalty is applied when receiving the user's non-arrival information. Control the information message to be transmitted to the user terminal 10.

The text message generation module 35 generates a reservation service subscription completion message, a reservation registration completion message, a penalty notice message, and a penalty update information message to which the penalty is applied according to an embodiment of the present invention under the control of the server controller 33. Create

The user information DB 37 stores user information for each user who has subscribed to a reservation service, and the user information includes user registration information received from the user terminal 10, deposit information to be deposited and / or deposited by the user, The operator code number to be applied to the reservation service is stored.

The operator information DB 39 stores operator information for each operator registered in the reservation service, and the operator information stores operator reservation information, a provider code number, etc. received from the operator terminal (PC) 50.

In addition, the financial settlement module 41 and / or the financial settlement server 43 to deposit the deposit and when the user cancels the reservation, by applying a contract amount (penalty) to the deposit deposited by the user When the operator and / or the user uses the reservation service, the service fee may be processed.

The internet network 40 may be a wireless internet network or a wired internet network. The Internet network 40 connects the operator terminal (PC) 50 and the reservation service providing server 30. The Internet network 40 transfers the operator reservation information input from the operator terminal (PC) 50 to the reservation service providing server 30 through the above connection and provided from the reservation service providing server 30. The operator code number to be delivered to the operator terminal (PC) 50. In addition, real-time reservation service information provided from the operator terminal (PC) 50 is transmitted to the reservation service providing server 30.

The operator terminal (PC) 50 may be a portable terminal such as a computer, a mobile phone, or a personal digital assistant (PDA) capable of web service (wireless or wireless Internet communication). In accordance with an embodiment of the present invention provides the operator reservation information to the reservation service provider server 30, receives the operator code number provided from the reservation service provider server 30, and makes a reservation from the user terminal 10 The real-time reservation service information is extracted and transmitted to the user terminal 10 according to the service information request. In addition, the user arrival information or the user non-arrival information is provided to the reservation service providing server 30.

2 is a block diagram of a portable terminal according to an embodiment of the present invention. The portable terminal may be a user terminal and / or an operator terminal. Referring to FIG. 2, the structure of the portable terminal according to an embodiment of the present invention, the RF unit 21 performs communication of the portable terminal. The RF unit 21 includes an RF transmitter for upconverting and amplifying a frequency of a transmitted signal, and an RF receiver for low noise amplifying and downconverting a received signal.

The modem 23 includes a transmitter for encoding and modulating the transmitted signal, a receiver for demodulating and decoding the received signal, and the like.

The audio processor 25 may configure a codec, and the codec includes a data codec for processing packet data and an audio codec for processing an audio signal such as voice. The audio processor 25 reproduces the digital audio signal received from the modem 23 by converting an analog signal through the audio codec or transmits an analog audio signal generated from a microphone through the audio codec through the audio codec. Converts to and transmits to the modem (23). The codec may be provided separately or included in the controller 10.

The keypad 27 is provided with keys for inputting numeric and text information and function keys for setting various functions. In addition, the keypad 27 may include a reservation service execution key, a setting key, a confirmation key, a selection key, a transmission key, and the like according to an embodiment of the present invention.

The memory 29 may be composed of program memory and data memories. The program memory stores a program for controlling a general operation of the portable terminal. The program memory stores an overall program for executing the reservation service function. The data memory temporarily stores data generated during the execution of the programs. In addition, according to an embodiment of the present invention, an address (URL) and / or a provider code number of a provider set as a favorite may be stored in order to immediately request real-time reservation information of the corresponding operator.

The controller 10 performs a function of controlling the overall operation of the portable terminal. The modem 23 and the codec may also be included. In addition, the controller 10 controls the overall operation required to execute the reservation service. In the reservation service subscription mode according to an embodiment of the present invention, when the reservation service subscription page information is requested and received to control to display the reservation service subscription page information, when the user reservation service subscription information is input at the request of the user, When the user inputs the user reservation service subscription information, transmits the deposit list information, displays it, controls to transmit the information of the selected deposit, and receives the deposit deposit code information, and receives the received deposit deposit code information. When the reservation service subscription completion message is received, the control unit displays the received reservation service subscription completion message. And when the reservation service is executed, receives and displays reservation service type menu information from a reservation service providing server, requests the operator information registered in the selected service type to the reservation service providing server, and the user receives the received operator information. If the corresponding operator information is selected, control to request real-time reservation service information corresponding to the corresponding operator information, and when receiving the real-time reservation service information is displayed, and if the corresponding reservation is selected, the reservation approval for the selected reservation When the request information is transmitted to the reservation service providing server, and the reservation approval completion message generated according to the reservation approval request information is received from the reservation service providing server, the reservation control completion message is controlled to be displayed.

The image processor 70 performs a function of generating screen data for displaying an image signal. The image processing unit 70 transmits an image signal received under the control of the controller 10 in accordance with the standard of the display unit 80, and compresses and decompresses the image data. In addition, the start address value of the image data output to the display unit 80 is transmitted, or the start address value is changed and set under the control of the controller 10 and transmitted.

The display unit 80 displays image data output from the image processing unit 70. Here, the display unit 80 may use an LCD. In this case, the display unit 80 may include an LCD controller, a memory capable of storing image data, and an LCD display device. Herein, when the LCD is implemented using a touch screen method, the keypad 27 and the LCD may be input units. The display unit 80 includes an image data display unit for outputting image data.

Looking at the operation of the portable terminal with reference to FIG. 2, when the user performs the dialing operation through the keypad 27 during the call, and set the call mode, the control unit 10 detects this and through the modem 23 After processing the received dial information, the RF unit 21 converts the RF signal into an output signal. After the counter subscriber generates a response signal, it detects it through the RF unit 21 and the modem (23). Thereafter, a user establishes a voice call path through the audio processor 25 to perform a communication function. In addition, in the incoming mode, the controller 10 detects the incoming mode through the modem 23 and generates a ring signal through the audio processor 25. Thereafter, when the user responds, the control unit 10 detects this, and a voice call path is formed through the audio processing unit 25 to perform a communication function. In the outgoing and incoming modes, voice communication is described as an example, but a data communication function for communicating packet data and image data in addition to the voice communication may be performed. In addition, when performing the standby mode or text communication, the controller 10 displays the text data processed through the modem 23 on the display unit 80.

 In addition, referring to the operation of executing the reservation service in the portable terminal as described above, when the reservation service execution is selected by the user's request while the communication with the reservation service providing server is selected, the reservation service type menu information from the reservation service providing server is selected. Receiving and displaying this, and when the user selects the corresponding service item from the displayed reservation service type menu, requests the operator information registered in the selected service type to the reservation service providing server, registered in advance from the reservation service providing server Receiving the operator information extracted according to the user's deposit information, if the user selects the operator information from the received operator information, request the real-time reservation service information corresponding to the operator information, the real-time reservation service information When you receive a If the user selects the reservation from the received real-time reservation service information, the reservation approval request information for the selected reservation is transmitted to the reservation service providing server, and according to the reservation approval request information from the reservation service providing server. When the generated reservation approval completion message is received, the received reservation approval completion message is displayed.

3 is a flowchart illustrating a registration operation of a reservation service system according to an exemplary embodiment. The operator terminal (PC) 50 registers the operator reservation information in the reservation service providing server 30 with reference to FIG. 3 and receives an operator code number from the reservation service providing server 30, and the user terminal 10. The registration operation of the reservation service system for registering reservation service subscription information and deposit deposit information in the reservation service providing server 30 will be described. In the following, the operator terminal (PC) 50 is connected to the reservation service providing server 30 through the Internet communication network 40 at the request of the operator, and the user terminal 10 is connected to the mobile communication network at the request of the user. It will be described on the assumption that the state is connected to the reservation service providing server 30 through the communication (20).

The operator terminal (PC) 50 receives the operator reservation information registration page (webpage) information from the reservation service providing server 30 in the state in which the communication is connected (301), and displays the keypad / The operator reservation information is input using an input means such as a mouse (303), and the operator reservation information is transmitted to the reservation service providing server 30 to request the operator reservation information registration (305). Here, the operator reservation information includes general information and registration information for each operator. The general information includes business information, business registration number information, business location information, service industry information, and the like. The registration information for each service provider includes service reservation search window generation information, advertisement provision information, service detailed information, service reservation condition information, penalty amount information, and penalty information generated when the service reservation is canceled or not arrived. For example, a business operator operating a restaurant sets service reservation condition information to the number of rooms or tables, sets a penalty amount of \ 100,000 for each room or table, and sets the penalty information for 48 hours. Penalty waivers for cancellations made prior to booking, 50% penalty for cancellations made prior to 24 hours, 70% penalty for cancellations made prior to 3 hours, or full penalty after 3 hours or no arrival; In the case of an operator operating a golf driving range, the service reservation condition information is set to the number of at-bats, the penalty amount is set to the application fee for each at-bat, and the penalty is reserved if there is a subsequent reservation in the at-bats where the penalty information is reserved. The full amount may be set to a 50% penalty for cancellations made more than 24 hours ago; In the case of an operator operating a beauty salon, the service reservation condition information is set to perma or cut, the penalty amount of the perm is set to \ 7,000, the penalty amount of the cut is set to \ 5,000, and the penalty information is set to 24. A penalty waiver may be set for cancellations made before time, 50% penalty for cancellations made prior to 3 hours, 70% penalty for cancellations made before 1 hour, or full penalty penalty after 1 hour or no arrival. According to the operator reservation information as described above, when the user who reserved the service using the reservation service system cancels the reservation, the penalty condition is reflected in the deposit deposited.

 The reservation service providing server 30, which has been requested to register the operator reservation information from the operator terminal 50, registers the received operator reservation information and generates a code number of the operator (307). The reservation service providing server 30 transmits the generated operator code number to the operator terminal 50 (309). Then, the operator terminal 50 displays the received operator code number and stores it (311).

In addition, the user terminal 10 receives and displays reservation service subscription page information from the reservation service providing server 30 in the state in which the communication is connected (313), and the user uses an input means such as a keypad. Input user registration information (315), and transmit the input user subscription information to the reservation service providing server 30 (317). Here, the user subscription information includes user identification information, advertisement reception information, reservation service agreement agreement information, and the like.

The reservation service providing server 30 receiving the user subscription information generates a deposit list (319), transmits the generated deposit list information to the user terminal 10 (321), and receives the deposit list information. The user terminal 10 displays the deposit list as shown in FIG. 13A (323).

When the user selects the corresponding security deposit item 325 while the security deposit list is displayed, the user terminal 10 displays detailed information of the selected security money as shown in FIG. 13B and the user inputs a confirmation key. In operation 329, the user terminal 10 transmits the deposit information selected by the user to the reservation service providing server 30.

The reservation service providing server 30 stores the received deposit information, generates a deposit deposit code using the deposit information and / or the user registration information (331), and generates the deposit deposit code information on the user terminal. Transmit to 10 (333). Here, the deposit code is used to identify the user and the deposit amount to be deposited when the user executes a financial settlement for depositing the deposit to the operator of the reservation service providing server 30.

After receiving the deposit deposit code information from the reservation service providing server 30, the user terminal 10 displays the deposit deposit code information (335). Thereafter, the user deposits the deposit to an operator of the reservation service providing server 30 or the reservation service providing server 30 by using a financial payment means such as a mobata, bankbook payment, internet banking or mobile phone payment.

When the deposit is deposited from the user to the operator of the reservation service providing server 30 or the reservation service providing server 30, the terminal PC of the operator of the reservation service providing server 30 provides the deposit service completion information to the reservation service. When the reservation service providing server 30 receives 337 the deposit deposit completion information, the reservation service providing server 30 registers the reservation service subscription information of the user who deposits the deposit (338). The reservation service providing server 30 generates the reservation service subscription completion message (339) and transmits the generated reservation service subscription completion message to the user terminal 10 (341). Then, the user terminal 10 displays the received reservation service subscription complete message (343).

4A-B are flowcharts of a reservation operation of a reservation service system according to an exemplary embodiment of the present invention. When the reservation service is executed in the user terminal 10 with reference to FIGS. 4A-B, real-time reservation information of a service corresponding to the deposit deposited by the user is received from the reservation service providing server 30, and the corresponding operator terminal ( A reservation operation of a reservation service system for reserving service use through real-time reservation information of a service provided from the PC) 50 will be described. In the following, the user terminal 10 is connected to the reservation service providing server 30 through the mobile communication network 20 by the user's request, and the operator terminal (PC) 50 is connected to the Internet communication network by the operator's request. Assuming a state in which the communication with the reservation service providing server 30 is connected through 40.

In the state in which the reservation service communication is connected (401), the user terminal 10 receives and displays business registration page information to be applied to the reservation service from the reservation service providing server 30, and the user input means such as a keypad. Input the code number of the operator to be applied to the reservation service by using, and transmits the operator code number registration request information for registering the code number of the entered operator to the reservation service providing server 30 (405). Then, the reservation service providing server 30 registers the operator of the operator code number as a carrier to be applied to the reservation service of the user (407). Here, the operator code number is an operator code number provided when the operator subscribes to the reservation service and is identification information for identifying the operator. The operator code number registered in the reservation service providing server 30 recognizes the operator of the registered operator code number as the operator to be applied to the reservation service of the corresponding user when the user uses the reservation service. Create

After the reservation service is executed by the user's request, the user terminal 10 requests 409 the provision of the reservation service and transmits the identification information of the user to the reservation service providing server 30 (411). The user identification information may be phone number information of the corresponding user terminal or the deposit deposit code number provided by the reservation service providing server 30.

The reservation service providing server 30 receiving the identification information of the user analyzes the user identification information and performs an authentication operation whether the user is a user who has subscribed to the reservation service (413). The reservation service providing server 30 generates a reservation service type menu (415) and transmits the generated reservation service type menu information to the user terminal 10 (419).

The user terminal 10 that has received the reservation service type menu information displays it as shown in FIG. 14A (419). When the user selects (421) a corresponding service item (type) from the displayed reservation service type menu, the user terminal 10 requests service provider information registered in the selected service type (423).

The reservation service providing server 30, which has received a request for the operator information registered in the corresponding service type, analyzes user information of the user who has requested the reservation service, extracts operator information according to the user information, and uses the extracted operator information. Generate a list of operators (425). The user information includes the user identification information, the deposit information deposited by the user, and the operator information registered by the user. The operation of extracting the operator information according to the user information and generating the operator information list by using the extracted operator information will be described in more detail with reference to FIG. 6, wherein the reservation service providing server 30 that has been requested to provide the reservation service is provided. ) Analyzes the user information (601) and determines whether there is a business registered by the user (603). As a result of the determination, if the user registered operator is present, the user registered operator information is retrieved (605). The operator information of the registered operator information is checked (607), the penalty information registered by the operator and the penalty information registered by the operator and the user's deposit information (609) by registering the penalty amount included in the user's deposit amount information Only 611 is extracted and a list of operators is generated using the extracted operator information. However, if the user registered operator does not exist, the operator information registered in the reservation service is retrieved (613). The operator information of the registered operator information is checked (615), the penalty information registered by the operator compares the penalty information registered by the operator and the user's deposit information (617) to register the penalty amount included in the deposit amount of the user information Only 619 is extracted and a list of operators is generated using the extracted operator information. For example, among the user information, the deposit information of the user is \ 100,000, and the operator information registered by the user includes the operator A information (if canceled, the penalty amount is 100,000), the operator B information (cancellation, the penalty amount is 50,000) and If the operator C information (cancellation fee is \ 200,000), upon request of providing the reservation service, the reservation service providing server 30 includes the operator A information and the company B included in the user's deposit among the registered operator information. Extract information and generate a business information list from the extracted business information. However, among the user information, the deposit information of the user is \ 100,000, and there is no operator information registered by the user, and the operator A information (cancellation fee and penalty amount \ 100,000) and the operator B information (cancellation fee and penalty amount) are not included in the reservation service. Is \ 50,000), operator C information (cancellation amount, penalty amount is \ 200,000), operator D information (cancellation amount, penalty amount is \ 80,000) and operator E information (cancellation amount, penalty amount is \ 300,000). When the service provision request is made, the reservation service provision server 30 extracts operator A information, operator B information, and operator D information included in the user's deposit among the registered operator information, and extracts the operator information list from the extracted operator information. Create

The reservation service providing server 30 extracting the operator information according to the user information and generating the operator information list using the extracted operator information transmits the generated operator list to the user terminal 10 (429). .

The user terminal 10 which has received the business operator list from the reservation service providing server 30 displays it as shown in FIG. When the corresponding operator is selected 433 from the displayed operator list by the user, the reservation service providing server 30 requests 435 the reservation search window information of the selected operator, and the reservation service providing server. 30 creates the reservation search window by reflecting the service reservation search window generation information among the operator reservation information registered by the operator in advance (437). When the generated service reservation search window generation information is transmitted 439 to the user terminal 10, the user terminal 10 displays the received service reservation search window and reservation search information is input by the user. (441). Here, the service reservation search window generation information may be registered differently according to the type of service and the service provider. For example, a restaurant generates a service reservation search window including time input UI information, reservation number input UI information, reservation room input UI information, and table input UI information in the reservation search window generation information, And the service reservation search window is displayed as shown in FIG. In the case of a golf practice range, a service reservation search window including time input UI information, service use time input UI information, reserved turn at bat input UI information, and reserved turn at bat position input UI information is generated and transmitted to the user terminal. The service reservation search window is displayed as shown in FIG. 16A according to an input step. Also, in the case of a beauty salon, a service reservation search window including time input UI information, reservation method input UI information, and service item input UI information in the reservation search window generation information is generated and transmitted to the user terminal, thereby searching for the service reservation search window. According to the information input step, as shown in (A), (B), (C) and (D) of FIG.

When the service reservation search window is displayed and reservation search information is input by the user, the user terminal 10 requests 443 and 445 real time reservation service information according to the service reservation search information. Then, the operator terminal 50 extracts (447) real-time reservation service information according to the service reservation search information and transmits (449, 451) the extracted real-time reservation service information to the user terminal (10).

The user terminal 10 receiving the real time reservation service information displays the real time reservation service information (453). When the reservation is selected by the user (455), the reservation approval request information is transmitted to the reservation service providing server 30 (457). Here, the reservation approval request information includes corresponding service use time information, service use item information, and agreement agreement information. For example, in the case of a restaurant, the real-time reservation service information is displayed as shown in FIGS. 15B and 15C according to a selection step, and when a reservation is selected, the reservation approval request information is transmitted to the reservation service providing server and a golf practice range In the case of the real-time reservation service information is displayed as shown in Fig. 16 (B), (C) according to the selection step, and if the reservation is selected, the reservation approval request information is transmitted to the reservation service providing server, in the case of a beauty salon the real-time reservation If service information is displayed as shown in FIGS. 17E and 17F according to the selection step and reservation is selected, reservation approval request information is transmitted to the reservation service providing server.

Upon receiving the reservation approval request information, the reservation service providing server 30 analyzes the reservation approval request information (459), and if there is agreement agreement information in the reservation approval information, the reservation approval request information is transmitted to the operator terminal (PC). (461). Referring to FIG. 7, the reservation service providing server 30 analyzes the reservation approval request information and transmits the reservation approval request information to the operator terminal PC 50. The reservation approval request information is analyzed (701), and it is determined whether the agreement information is present (703). If it is determined that the agreement information exists, the reservation approval request information is transmitted to the operator terminal (PC) 50 (705). However, as a result of the determination, if the agreement information does not exist, the reservation approval rejection message is generated (707) and the generated reservation approval rejection message is transmitted to the operator terminal (PC) 50 (709).

Upon receiving the reservation approval request information, the operator terminal (PC) 50 analyzes whether reservation is possible (463), registers the reservation (465), and transmits reservation approval completion information to the reservation service providing server 30 ( 467). The reservation service providing server 30 that has received the reservation approval completion information stores the reservation approval completion information, generates a reservation approval completion message (469), and transmits it to the user terminal (10) (471).

The user terminal 10 receiving the reservation approval completion message displays this (473). For example, in the case of a restaurant, the reservation approval completion message is displayed as shown in FIG. 15 (D), in the case of a golf driving range, the reservation approval completion message is displayed as in FIG. 16 (D), and in the case of a beauty salon, the reservation approval is displayed. The completion message is displayed as shown in FIG. 17 (G) or (H) according to the service reservation method.

5 is a flowchart illustrating a penalty grant operation of a reservation service system when a reservation is canceled or not arrived according to an embodiment of the present invention. Referring to FIG. 5, a penalty grant operation of a reservation service system for granting a penalty to a deposit deposited by the user when the user cancels or does not arrive at the reservation will be described. In the following description, it is assumed that the operator terminal (PC) 50 is connected to the reservation service providing server 30 through the Internet communication network 40 at the request of the operator.

The operator terminal (PC) 50 checks the reservation time (501) and when the user arrives at the reservation time and the operator enters the user arrival information, the user arrival information is sent to the reservation service providing server 30 In operation 505, the reservation service providing server 30 that has received the user arrival information registers the user for normal use in operation 507.

However, if the user cancels the reservation or does not arrive at the reservation time, when the operator inputs user cancellation / non-arrival information (503), the operator terminal (PC) 50 displays the user reservation cancellation / non-arrival information in the reservation service. It transmits to the provision server 30 (509). Here, the user reservation cancellation / non-arrival information includes user identification information, business operator identification information, time information at the time of reservation cancellation, and / or time information at the time of not arriving.

The reservation service providing server 30 receiving the user reservation cancellation / non-arrival information generates the penalty notification message by analyzing the reservation cancellation / non-arrival information (511) and generates the penalty notification notification message by the user terminal ( 10) (513). The user terminal 10 receiving the penalty notification message displays this as shown in FIG. 18A. In this case, the user may further include an objection for the penalty notification message.

In addition, the reservation service providing server 30 loads the deposit information of the corresponding user (517) and deducts a predetermined penalty amount from the deposit.

When the operator of the reservation service providing server 30 pays the contracted penalty amount to the operator using a financial settlement means such as a mobata, bankbook payment, internet banking, or mobile phone payment (519), the reservation service providing server ( 30 updates the deposit information deducting the penalty amount from the deposit and generates the updated deposit notification message (521). When the generated deposit notification message is transmitted (523) to the user terminal 10, the user terminal 10 receiving the deposit notification message displays the deposit notification message as shown in FIG. 18B. .

8A and 8B are flowcharts illustrating a subscription service system subscription operation in a portable terminal according to an embodiment of the present invention. 8A-B, the registration operation of the reservation service system for registering reservation service subscription information and deposit deposit information in the reservation service providing server in the portable terminal will be described. In the following description, it is assumed that the portable terminal communicates with the reservation service providing server 30 through the mobile communication network 20 at the request of a user.

If the user selects the reservation service subscription mode using the keypad 27 in step 801 in which communication with the reservation service providing server 30 is in a connected state, the controller 10 detects this in step 803 and proceeds to step 805. . In step 805, the controller 10 controls the RF unit 21 and the display unit 80 to receive reservation service subscription page information from the reservation service providing server 30 and displays it. When the user inputs the user reservation service subscription information to the displayed reservation service subscription page using the keypad 27, the controller 10 detects this in step 807 and proceeds to step 809. In step 809, the controller 10 controls the RF unit 21 to transmit the input user reservation service subscription information to the reservation service providing server 30. Here, the user subscription information includes user identification information, advertisement reception information, reservation service agreement agreement information, and the like.

When the deposit list information generated from the reservation service providing server 30 is received through the RF unit 21, the controller 10 detects this in step 811 and controls the display unit 80 in step 813 to receive the received deposit list information. The deposit list is displayed as shown in Fig. 13A. When the user selects a corresponding deposit item from the displayed deposit list by using the keypad 27, the controller 10 detects it in step 815 and proceeds to step 817. In step 817, the control unit 10 controls the display unit 80 to display detailed information of the selected deposit as shown in FIG. 13B. When the user inputs the confirmation key by using the keypad 27, the control unit 10 detects this in step 819 and controls the RF unit 21 in step 821 to receive the deposit information selected by the user in the reservation service providing server. Transfer to 30.

When the deposit deposit code information generated from the reservation service providing server 30 is received through the RF unit 21, the controller 10 detects this in step 823 and proceeds to step 825. In step 825, the controller 10 controls the display unit 80 to display the received deposit deposit code information. Here, the deposit code is used to identify the user and the deposit amount to be deposited when the user executes the financial settlement for depositing the deposit to the operator of the reservation service providing server 30.

Thereafter, the user deposits the deposit to the reservation service providing server 30 or the reservation service providing server operator by using a financial payment means such as a mobata, bankbook payment, internet banking or mobile phone payment, and provides the reservation service. When receiving the reservation service subscription completion message from the server 30, the controller 10 detects this in step 829 and controls the display unit 80 in step 831 to display the received reservation service subscription completion message.

9A-B are flowcharts illustrating a reservation service operation in a portable terminal according to an embodiment of the present invention. When the reservation service is executed in the portable terminal with reference to FIGS. 9A-B, real-time reservation information of a service corresponding to the deposit deposited by the user is received from a reservation service providing server, and service use is reserved through real-time reservation information of the service. A reservation operation of the reservation service system will be described. In the following description, it is assumed that the user terminal 10 is connected to the reservation service providing server 30 through the mobile communication network 20 at the request of a user.

If the user selects the operator code registration menu using the keypad 27 in step 901 in which communication with the reservation service providing server 30 is in a connected state, the controller 10 detects this in step 902 and proceeds to step 903. . In step 903, the control unit 10 controls the RF unit 21 and the display unit 80 to receive and display the business registration page information to be applied to the reservation service from the reservation service providing server 30, and the user If the code number of the operator to be applied to the reservation service is input by using the keypad 27, it is displayed.

 When the user inputs a transmission key using the keypad 27, the controller 10 detects this in step 905 and proceeds to step 907. In step 907, the controller 10 controls the RF unit 21 to transmit the operator code number registration request information for registering the code number of the operator to the reservation service providing server 30. Here, the operator code number is an operator code number provided when the operator subscribes to the reservation service and is identification information for identifying the operator. The operator code number registered in the reservation service providing server 30 recognizes the operator of the registered operator code number as the operator to be applied to the reservation service of the corresponding user when the user uses the reservation service. Used to generate

Then, when the user selects to execute the reservation service using the keypad 27, the controller 10 detects this in step 909 and controls the memory 29 and the RF unit 21 in step 911 to provide identification information of the user. The reservation service providing server 30 is transmitted. The user identification information may be phone number information of the corresponding user terminal or the deposit deposit code number provided by the reservation service providing server 30.

When the reservation service type menu information is received from the reservation service providing server 30 through the RF unit 21, the control unit 10 detects this in step 913 and proceeds to step 915. In step 915, the controller 10 controls the display unit 80 to display the received reservation service type menu information as shown in FIG. 14A.

When the user selects a corresponding service item from the displayed reservation service type menu using the keypad 27, the controller 10 detects it in step 917 and controls the RF unit 21 in step 919 to select the selected service. The reservation service provider server 30 requests the operator information registered in the type.

In addition, when the operator information according to the user information is extracted from the reservation service providing server 30 and the operator list information generated using the extracted operator information is received, the controller 10 detects this in step 921 and in step 923. The display unit 80 is controlled to display the received operator list information as shown in FIG. 14B. The user information includes the user identification information, the deposit information deposited by the user, and the operator information registered by the user.

When the user selects the operator from the displayed operator list by using the keypad 27, the controller 10 detects it in step 925 and controls the RF unit 21 in step 927 to reserve the selected operator. Request the search box information to the reservation service providing server 30.

When the reservation service providing server 30 receives the reservation search window information generated by reflecting the service reservation search window generation information among the operator reservation information registered in advance by the corresponding service provider, the control unit 10 detects this in step 929 and 931. In step, the display unit 80 is controlled to display the received service reservation search window. Here, the service reservation search window generation information may be registered differently according to the type of service and the service provider. For example, a restaurant generates a service reservation search window including time input UI information, reservation number input UI information, reservation room input UI information, and table input UI information in the reservation search window generation information, And the service reservation search window is displayed as shown in FIG. In the case of a golf practice range, a service reservation search window including time input UI information, service use time input UI information, reserved turn at bat input UI information, and reserved turn at bat position input UI information is generated and transmitted to the user terminal. The service reservation search window is displayed as shown in FIG. 16A according to an input step. Also, in the case of a beauty salon, a service reservation search window including time input UI information, reservation method input UI information, and service item input UI information in the reservation search window generation information is generated and transmitted to the user terminal, thereby searching for the service reservation search window. According to the information input step, as shown in (A), (B), (C) and (D) of FIG.

If the user inputs the service reservation search information using the keypad 27 while the service reservation search window is displayed, the controller 10 detects this in step 933 and controls the display unit 80 in step 935 to input the service reservation search information. Displays service reservation search information. When the user inputs a transmission key using the keypad 27, the controller 10 detects this in step 937 and controls the RF unit 21 in step 939 to make a real-time reservation according to the input service reservation search information. The service information is requested to the operator terminal 50 through the reservation service providing server 30.

Then, when receiving real-time reservation service information according to the service reservation search information extracted from the operator terminal 50, the control unit 10 detects this in step 941 and in step 943 controls the display unit 80 to receive the received information. Displays real time reservation service information. When the user selects the reservation using the keypad 27, the controller 10 detects this in step 945 and controls the RF unit 21 in step 947 to transmit reservation approval request information to the reservation service providing server. send. Here, the reservation approval request information includes corresponding service use time information, service use item information, and agreement agreement information. For example, in the case of a restaurant, the real-time reservation service information is displayed as shown in FIGS. 15B and 15C according to a selection step, and when a reservation is selected, the reservation approval request information is transmitted to the reservation service providing server and a golf practice range In the case of the real-time reservation service information is displayed as shown in Fig. 16 (B), (C) according to the selection step, and if the reservation is selected, the reservation approval request information is transmitted to the reservation service providing server, in the case of a beauty salon the real-time reservation If service information is displayed as shown in FIGS. 17E and 17F according to the selection step and reservation is selected, reservation approval request information is transmitted to the reservation service providing server.

Then, the reservation service providing server 30 analyzes the reservation approval request information and transmits the reservation approval request information to the operator terminal (PC) 50 when there is agreement agreement information in the reservation approval request information. When the reservation approval completion information is received from the operator terminal (PC) 50, a reservation approval completion message is generated and transmitted to the portable terminal. When the reservation approval completion message is received, the controller 10 detects this in step 949 and controls the display unit 80 in step 951 to display the received reservation approval completion message. For example, in the case of a restaurant, the reservation approval completion message is displayed as shown in FIG. 15D, and in the case of a golf driving range, the reservation approval completion message is displayed as in FIG. 16D, and in the case of a beauty salon, the reservation approval is displayed. The completion message is displayed as shown in FIG. 17 (G) or (H) according to the service reservation method.

However, if the agreement approval information is not analyzed and the agreement information is not present in the reservation approval request information, the reservation service providing server 30 generates a reservation approval rejection message and transmits it to the portable terminal. When the reservation approval rejection message is received, the controller 10 detects this in step 953 and controls the display unit 80 in step 955 to display the reservation approval rejection message.

10 is a flowchart illustrating a reservation service subscription operation in a reservation service providing server according to an exemplary embodiment of the present invention. The operation of registering the reservation service system for registering the operator reservation information of the operator in the reservation service providing server, providing the operator code number, and registering the user's reservation service subscription information and deposit deposit information with reference to FIG. 10. In the following, the operator terminal (PC) 50 is connected to the reservation service providing server 30 through the Internet communication network 40 at the request of the operator, and the user terminal 10 is connected to the mobile communication network at the request of the user. It will be described on the assumption that the state is connected to the reservation service providing server 30 through the communication (20).

When receiving the operator reservation information input from the operator terminal (PC) 50 in step 1001 in which communication with the operator terminal (PC) 50 and the user terminal 10 is connected, the server control unit 33 performs step 1003. In step 1005 and detects this, the operator reservation information DB 39 is controlled to store the received operator reservation information. Here, the operator reservation information includes general information and registration information for each operator. The general information includes business information, business registration number information, business location information, service industry information, and the like. The registration information for each service provider includes service reservation search window generation information, advertisement provision information, service detailed information, service reservation condition information, penalty amount information, and penalty information generated when the service reservation is canceled or not arrived. For example, a business operator operating a restaurant sets service reservation condition information to the number of rooms or tables, sets a penalty amount of \ 100,000 for each room or table, and sets the penalty information for 48 hours. Penalty waivers for cancellations made prior to booking, 50% penalty for cancellations made prior to 24 hours, 70% penalty for cancellations made prior to 3 hours, or full penalty after 3 hours or no arrival; In the case of an operator operating a golf driving range, the service reservation condition information is set to the number of at-bats, the penalty amount is set to the application fee for each at-bat, and the penalty is reserved if there is a subsequent reservation in the at-bats where the penalty information is reserved. The full amount may be set to a 50% penalty for cancellations made more than 24 hours ago; In the case of an operator operating a beauty salon, the service reservation condition information is set to perma or cut, the penalty amount of the perm is set to \ 7,000, the penalty amount of the cut is set to \ 5,000, and the penalty information is set to 24. A penalty waiver may be set for cancellations made before the time, 50% penalty for cancellations made before 3 hours, 70% penalty for cancellations made before 1 hour, or a full penalty after 1 hour or no arrival. According to the operator reservation information as described above, when the user who reserved the service using the reservation service system cancels the reservation, the penalty condition is reflected in the deposit deposited.

 After registering the received operator reservation information, the server controller 33 generates a code number of the operator in step 1007 and controls the communication interface 31 in step 1009 to transmit the generated code number to the operator terminal 50. send.

In addition, when the user subscription information is received from the user terminal 10 in the communication interface 31, the server control unit 33 detects this in step 1011 and in step 1013 controls the user information DB 37 to receive the received user. The subscription information is stored and a deposit list is generated, wherein the user subscription information includes user identification information, advertisement reception information, reservation service agreement information, and the like.

After generating the deposit list, the server controller 33 controls the communication interface 31 to transmit the generated deposit list information to the user terminal 10 in step 1015. When receiving the deposit information selected by the user from the user terminal 10, the server controller 33 detects this in step 1017 and proceeds to step 1019. In step 1019, the server controller 33 controls the user information DB 37 to store the received deposit information and generates a deposit deposit code using the deposit information and / or the user subscription information. In operation 1021, the server controller 33 controls the communication interface 31 to transmit the generated deposit deposit code information to the user terminal 10. Here, the deposit code is used to identify the user and the deposit amount to be deposited when the user executes a financial settlement for depositing the deposit to the operator of the reservation service providing server 30.

Thereafter, the user deposits the deposit to an operator of the reservation service providing server 30 or the reservation service providing server 30 by using a financial settlement means such as a mobata, a bankbook payment, internet banking, or a mobile phone payment. (30) When the deposit deposit completion information is received from the operator's terminal (PC), the server control unit 33 detects this in step 1023 and in step 1025 controls the user information DB 37 of the user who deposited the deposit. Register the reservation service subscription information and proceed to step 1027. In step 1027, the server controller 33 controls the text message generation module to generate a reservation service subscription completion message, and in step 1029, the server controller 33 controls the communication interface 31 to generate the reservation service subscription completion message. To send).

11A-B is a flowchart illustrating a reservation operation of a service reservation system in a reservation service providing server according to an exemplary embodiment of the present invention. When the reservation service is executed with reference to FIGS. 11A-B, the reservation service providing server provides real-time reservation information of a service corresponding to the deposit deposited by the user, and uses the service through real-time reservation information of the service provided from the corresponding operator terminal. A reservation operation of a reservation service system for reserving reservation will be described. In the following, the user terminal 10 is connected to the reservation service providing server 30 through the mobile communication network 20 by the user's request, and the operator terminal (PC) 50 is connected to the Internet communication network by the operator's request. Assuming a state in which the communication with the reservation service providing server 30 is connected through 40.

Operator code number registration request information for registering the code number of the operator to be applied to the reservation service from the user terminal 10 in step 1101 in which communication with the user terminal 10 and the operator terminal (PC) 50 is in a connected state When receiving the server control unit 33 detects this in step 1103 and proceeds to step 1105. In step 1103, the server controller 33 controls the user information DB 37 to register the operator of the received operator code number as the operator to be applied to the reservation service of the corresponding user. Here, the operator code number is an operator code number provided when the operator subscribes to the reservation service and is identification information for identifying the operator. The operator code number registered in the user information DB 37 recognizes the operator of the registered operator code number as the operator to be applied to the reservation service of the corresponding user when the user uses the reservation service to generate a company information list. do.

After receiving the reservation service request information and user identification information from the user terminal 10, the server control unit 33 detects this in step 1107 and in step 1109 controls the user information DB 37 to receive the received reservation The service request information and the user identification information are analyzed, and the user is authenticated as to whether the user has subscribed to the reservation service. The user identification information may be phone number information of the corresponding user terminal or the deposit deposit code number provided by the reservation service providing server 30.

In operation 1111, the server controller 33 generates a reservation service type menu, and in step 1113, transmits the reservation service type menu information generated by controlling the communication interface 31 to the user terminal 10.

If the user terminal 10 that has received the reservation service type menu information is requested from the user terminal 10 to provide the provider information registered in the service type of the reservation service type menu, the server controller 33 detects this in step 1115 and proceeds to step 1117. do. In step 1117, the server controller 33 controls the user information DB 37 and the operator information DB 39 to analyze the user information of the user, extract the operator information according to the user information, and use the extracted operator information. Create a list of operators. The user information includes the user identification information, the deposit information deposited by the user, and the operator information registered by the user. The operation of extracting the operator information according to the user information and generating the operator information list using the extracted operator information will be described in more detail with reference to FIG. 6. When the reservation service is requested to be provided, the server controller 33 In step 601, the user information is analyzed and the process proceeds to step 603. In step 603, the server controller 33 controls the user information DB 37 to determine whether there is a business registered by the user. If it is determined that the user registered operator exists, the server controller 33 proceeds to step 605 and controls the user information DB 37 to retrieve the user registered operator information. In operation 607, the server controller 33 checks the penalty information registered by the service provider, and proceeds to operation 609. In step 609, the server controller 33 controls the user information DB 37 and the operator information DB 39 to compare the penalty information registered by the operator and the deposit information of the user. Only the registered business information of the included penalty amount is extracted. The server controller 33 proceeds to step 621 to generate a list of operators using the extracted operator information.

However, if it is determined that the user registered operator is not present, the server controller 33 proceeds to step 613 and controls the operator information DB 39 to retrieve the operator information registered in the reservation service. In operation 615, the server controller 33 checks the penalty information registered by the service provider, and proceeds to step 617. In step 617, the server controller 33 controls the user information DB 37 and the operator information DB 39 to compare the penalty information registered by the operator and the deposit information of the user. Only the registered business information of the included penalty amount is extracted. The server controller 33 proceeds to step 621 to generate a list of operators using the extracted operator information.

For example, among the user information, the deposit information of the user is \ 100,000, and the operator information registered by the user includes the operator A information (if canceled, the penalty amount is 100,000), the operator B information (cancellation, the penalty amount is 50,000) and If the operator C information (cancellation fee is \ 200,000), upon request of providing the reservation service, the reservation service providing server 30 includes the operator A information and the company B included in the user's deposit among the registered operator information. Extract information and generate a business information list from the extracted business information. However, among the user information, the deposit information of the user is \ 100,000, and there is no operator information registered by the user, and the operator A information (cancellation fee and penalty amount \ 100,000) and the operator B information (cancellation fee and penalty amount) are not included in the reservation service. Is \ 50,000), operator C information (cancellation amount, penalty amount is \ 200,000), operator D information (cancellation amount, penalty amount is \ 80,000) and operator E information (cancellation amount, penalty amount is \ 300,000). When the service provision request is made, the reservation service provision server 30 extracts operator A information, operator B information, and operator D information included in the user's deposit among the registered operator information, and extracts the operator information list from the extracted operator information. Create

After generating the service provider information list, the server controller 33 controls the communication interface 31 to transmit the generated service provider list to the user terminal 10 in step 1119. When the user terminal 10 receives a request for providing the reservation search window information of the selected operator from the operator list, the server controller 33 detects this in step 1121 and controls the operator information DB 39 in step 1123. The reservation search window is generated by reflecting the service reservation search window generation information among the operator reservation information registered by the operator in advance. In operation 1125, the server controller 33 controls the communication interface 31 to transmit the generated service reservation search window generation information to the user terminal 10.

When receiving the real-time reservation service request information according to the reservation search information input into the reservation search window from the user terminal 10, the server controller 33 detects this in step 1127 and detects the communication interface 31 in step 1129. Control and transmit the real-time reservation service request information according to the reservation search information to the operator terminal 50.

When receiving the real time reservation service information according to the service reservation search information from the operator terminal 50, the server controller 33 detects this in step 1131 and controls the communication interface 31 in step 1133 to reserve the service. The real-time reservation service information according to the search information is transmitted to the corresponding user terminal 10.

When receiving the reservation approval request information from the user terminal 10, the server controller 33 detects this in step 1135 and proceeds to step 1137. Here, the reservation approval request information includes corresponding service use time information, service use item information, and / or agreement agreement information.

In step 1137, the server controller 33 analyzes the received reservation approval request information and controls the communication interface 31 in step 1139 to transmit the reservation approval request information to the operator terminal (PC) 50. The operation of analyzing the reservation approval request information and transmitting the reservation approval request information to the operator terminal (PC) 50 will be described in more detail with reference to FIG. 7. The reservation approval request information is analyzed and it is determined whether the agreement information exists in step 703. If it is determined that the agreement information exists, the server controller 33 proceeds to step 705 and transmits the reservation approval request information to the operator terminal (PC) 50. However, as a result of the determination, if the agreement information does not exist, the server controller 33 controls the text message generation module 35 in step 707 to generate the reservation approval rejection message and in step 709 the communication interface 31. The control unit transmits the generated reservation approval rejection message to the operator terminal (PC) 50.

When the reservation approval completion information is received from the operator terminal (PC) 50 that has received the reservation approval request information, the server controller 33 detects this in step 1141 and the user information DB 37 and The text message generation module 35 is controlled to store the reservation approval completion information, generate a reservation approval completion message, and transmit the generated reservation approval completion message to the user terminal 10 in step 1145.

12 is a flowchart illustrating a penalty granting operation when a reservation is canceled or not arrived at the service reservation providing server according to an exemplary embodiment of the present invention. Referring to FIG. 12, a penalty granting operation of the reservation service system for granting a penalty to the deposit deposited by the user when the user cancels or does not arrive at the reservation service providing server will be described. In the following description, it is assumed that the operator terminal (PC) 50 is connected to the reservation service providing server 30 through the Internet communication network 40 at the request of the operator.

When receiving the corresponding user arrival information from the operator terminal (PC) 50 in step 1201, the server controller 33 detects this in step 1203 and controls the user information DB 37 in step 1205. Register as normal use.

However, if the user cancels the reservation or does not arrive at the reservation time and receives the user reservation cancellation / non-arrival information from the operator terminal (PC) 50, the server control unit 33 detects this in step 1207 and step 1209. Analyze the received user reservation cancellation / non-arrival information and generates a penalty notification message by controlling the text message generation module (35). Here, the user reservation cancellation / non-arrival information includes user identification information, business operator identification information, time information at the time of reservation cancellation, and / or time information at the time of not arriving.

After generating the penalty notification message, the server controller 33 controls the communication interface 31 to transmit the generated penalty notification message to the user terminal 10 in step 1211. In operation 1213, the server controller 33 controls the user information DB 37 to retrieve the deposit information of the corresponding user. In this case, an objection message for the penalty notification message may be received from the user terminal.

Thereafter, the operator of the reservation service providing server 30 pays 1215 the contracted penalty amount to the operator using a financial settlement means such as a mobata, bankbook payment, internet banking, or mobile phone payment. In step 1219, the user information DB 37 is controlled to update the security information of the security deposit after deducting the penalty amount. In operation 1219, the controller generates a message for generating the updated deposit notification message by controlling the text message generating module 35. In operation 1221, the generated deposit notification message is transmitted to the user terminal 10.

Meanwhile, in the detailed description of the present invention, specific embodiments have been described, but various modifications are possible without departing from the scope of the present invention. In particular, while the mobile terminal using a mobile communication network will be described as a configuration, it will be apparent to those skilled in the art that a personal computer terminal (PC) using a wired / wireless internet network can be configured. Therefore, the present invention should be defined by the claims and their equivalents.

As described in detail above, in the present invention, when a user deposits a deposit to guarantee payment for cancellation of a service reservation and executes a reservation service, the user is provided with real-time reservation information of a service that meets the deposited deposit, and the real-time of the corresponding service. By providing a reservation service system and a method for reserving service through reservation information and canceling the reservation, a predetermined amount of money from the deposited deposit is provided to the operator of the service, and the user can use the mobile communication network. The reservation information according to the desired condition can be more conveniently inquired and booked, and the operator has the advantage of reducing the burden of the service provider as well as waste of seats in the operation of the reservation service, the operator said In charge of telephone reservation by applying reservation system It can reduce air space, such as personnel or parking lot. Also, ultimately, a new booking culture is established to satisfy both the user and the operator.

Claims (31)

In the reservation service system, Upon receiving the operator's code number by requesting the operator's reservation information input in accordance with the operator's request to the reservation service providing server and receiving the real time reservation information from the reservation service providing server, extracting and providing the real time reservation information, Upon receiving the reservation approval request information from the reservation service providing server, the terminal determines whether the reservation is possible and approves the reservation, and transmits the reservation approval completion information to the reservation service providing server; Register the operator reservation information received from the operator terminal and transmit the operator code number, and temporarily register the user registration information received from the user terminal, if the user deposits a deposit, register the user registration information, Upon receiving a request for providing a reservation service from a user terminal, extracting and transmitting operator information based on the deposited information, and receiving a request for providing real-time reservation information of the corresponding operator, transmitting the information to the corresponding operator terminal to receive real-time reservation information. A reservation service providing server transmitting real-time reservation information to the user terminal and transmitting the reservation approval request information from the user terminal to the operator terminal; In accordance with the request of the user to register the user registration information input to the reservation service providing server, when requesting to provide a reservation service, receiving the operator information from the reservation service providing server, by requesting the real-time reservation information of the service provider And a user terminal that receives real time reservation service information and transmits reservation approval request information to the reservation service providing server when the user selects the corresponding reservation. The method of claim 1 The operator terminal checks a pre-registered reservation time, and if the user arrives at the reservation time, and transmits the user arrival information to the reservation service providing server, if the user cancels the reservation or does not arrive at the reservation time Transmit the cancellation / non-arrival information to the reservation service providing server; When the reservation service providing server receives the user arrival information from the operator terminal, the user registers the user as normal use, and when the reservation cancellation / non-arrival information is received, the penalty service notification message is analyzed by analyzing the reservation cancellation / non-arrival information. Generates and transmits it to the user terminal, subtracts a predetermined penalty amount from the deposit information of the corresponding user, and transmits the updated deposit information to the user terminal, The user terminal further comprises displaying the penalty notification message received from the reservation service providing server and received updated deposit information. The reservation service system of claim 2, wherein the user reservation cancellation / non-arrival information comprises user identification information, business operator identification information, time information when the reservation is canceled, or time information when the arrival is not received. The method of claim 1, If a user's request inputs a code number of a service provider to be applied to the reservation service, the user terminal requests a registration of the code number of the service provider to the reservation service providing server. The reservation service providing server registers the code number of the operator requested to be registered as a service provider to be applied to the reservation service of the user, and when the user uses the reservation service, the service provider according to the registered service provider code number and the deposit information. Reservation service system, characterized in that it further comprises extracting information. The method of claim 1, The user terminal receives the reservation search window information by requesting the reservation service providing server information of the reservation search window of the corresponding operator to request real-time reservation information of the corresponding operator, and inputs the reservation search information by the user. If so, the real-time reservation service information according to the reservation search information request to the reservation service providing server, When the reservation service providing server receives a request for reservation search window information of a corresponding operator from the user terminal, the reservation service providing server generates the reservation search window information by using the pre-registered operator reservation information, and generates the generated reservation search window information by the user. The reservation service system, characterized in that it further comprises providing to the terminal. The method of claim 1, wherein the operator reservation information includes general information including service name of a company, business registration number information, business location information and service industry information, service reservation search window generation information, advertisement provision information, and service details. And service provider registration information including service information, service reservation condition information, penalty amount information, and penalty information generated upon cancellation and non-arrival of a service reservation. The reservation service system of claim 1, wherein the user subscription information includes user identification information, advertisement reception information, and reservation service agreement. The method of claim 1, The reservation service providing server temporarily registers user registration information received from the user terminal, generates a deposit list, transmits the generated deposit list information to the user terminal, stores the deposit information received from the user terminal, Generate deposit deposit code information and transmit it to the user terminal, The user terminal displays the received deposit list information, when the user selects the deposit item, displays the detailed information of the selected deposit, and transmits the deposit information selected by the user to the reservation service providing server. And displaying deposit deposit code information received from the reservation service providing server. The method of claim 1, When the reservation service providing server is requested to provide a reservation service from the user terminal, after analyzing the user information and performing authentication operation, the reservation service providing server transmits reservation service type menu information to the user terminal, and transmits the reservation service item to the corresponding reservation service item from the user terminal. When requested to provide registered business information, it is determined whether there is a business registered by the user. If there is a business registered by the user, the deposit amount of the user is compared with the penalty information of the registered business by the user and the deposit information of the user. And extracting only the information on the operator registered the penalty amount included in the penalty amount and transmitting the extracted information to the user terminal. The method of claim 9, The reservation service providing server determines that the penalty amount included in the deposit amount of the user is compared with the penalty information of the operator registered in the corresponding reservation service item and the deposit information of the user if the operator registered as the user does not exist. And extracting only the registered operator information and transmitting it to the user terminal. The method of claim 1, The reservation service providing server analyzes the reservation approval request information after receiving the reservation approval request information from the user terminal, and determines whether the agreement information exists. If the determination result indicates that the agreement information exists, the reservation approval is performed. Reservation service system, characterized in that it further comprises transmitting the request information to the operator terminal. The method of claim 11, The reservation service providing server further comprises generating the reservation approval rejection message and transmitting the generated reservation approval rejection message to the user terminal if the agreement result does not exist. Service system. In the mobile terminal subscription method subscription method, If a reservation service subscription mode is selected by a user's request while communication with a reservation service providing server is selected, requesting and receiving reservation service subscription page information from the reservation service providing server and displaying the reservation service subscription page information; , When the user reservation service subscription information is input to the displayed reservation service subscription page according to the user's request, transmitting the input user reservation service subscription information; Receiving deposit list information from the reservation service providing server that temporarily registers the received user reservation service subscription information, displaying the deposit list information, and transmitting information of the deposit selected by the user's request among the displayed deposit list information; Displaying the received deposit deposit code information when the user receives deposit deposit code information to be used when depositing a deposit from the reservation service providing server that has received the corresponding deposit information; Thereafter, when the user deposits the deposit using a financial settlement means and receives a reservation service subscription completion message from the reservation service providing server, displaying the received reservation service subscription completion message. How to subscribe to a reservation service in the terminal. The method of claim 13, wherein the user subscription information includes user identification information, advertisement reception information, and reservation service agreement. In the method of executing a reservation service in a portable terminal, If the reservation service execution is selected by the user's request while the communication with the reservation service providing server is connected, receiving and displaying the reservation service type menu information from the reservation service providing server; When the user selects a corresponding service item from the displayed reservation service type menu, requesting the reservation service provider server for business information registered in the selected service type; Receiving the operator information extracted according to the deposit information of the user registered in advance from the reservation service providing server, if the user selects the operator information from the received operator information, real-time reservation service information corresponding to the operator information Requesting, If the real-time reservation service information is received and displayed, and if the user selects the reservation from the received real-time reservation service information, transmitting the reservation approval request information for the selected reservation to the reservation service providing server; And receiving the reservation approval completion message generated according to the reservation approval request information from the reservation service providing server, and displaying the received reservation approval completion message. The method of claim 15, If the operator code registration menu is selected by the user's request while the communication with the reservation service providing server is connected, receiving and displaying the operator registration page information to be applied to the reservation service from the reservation service providing server;  When the code number of the operator to be applied to the reservation service is input at the request of the user, the code number of the operator to be registered is registered as the operator to be applied to the reservation service of the user, when the user uses the reservation service. And transmitting the code number of the entered operator to the reservation service providing server so that the operator of the received operator code number and the operator information according to the deposit information can be provided. . The method of claim 15, Requesting reservation service window information of the service provider to the reservation service providing server to request real-time reservation information of the service provider; Displaying the received reservation search window information when receiving the reservation search window information generated using the pre-registered operator reservation information from the reservation service providing server; And if the reservation search information is input by the user, requesting the reservation service providing server for the real-time reservation service information according to the reservation search information. 18. The method of claim 17, wherein the operator reservation information includes general information including service company information, business registration number information, business location information and service industry information, service reservation search window generation information, advertisement provision information, and service details. And service provider registration information including service information, service reservation condition information, penalty amount information, and penalty information generated upon cancellation or non-arrival of the service reservation. The method of claim 15, wherein the reservation approval request information includes corresponding service use time information, service use item information, and agreement agreement information. In the reservation service subscription method in the reservation service providing server, When the operator reservation information is received from the operator terminal while communication with the operator terminal and the user terminal is connected, registering the received operator reservation information, generating a code number of the operator, and transmitting the operator reservation information to the operator terminal; When the user registration information is received from the user terminal, temporarily registering the received user registration information; When the user deposits the deposit and receives the deposit deposit completion information, registering the user registration information and generating a reservation service subscription completion message; And a step of transmitting the generated reservation service subscription completion message to the user terminal. The method of claim 20, Generating a deposit list after temporarily registering the received user registration information and transmitting the deposit list to the user terminal; And receiving the deposit information selected by the user from the user terminal, storing the received deposit information, and generating, by the user, deposit deposit code information to be used when depositing the deposit, and transmitting the deposit deposit code information to the user terminal. Reservation service method in the reservation service providing server characterized in that. 21. The method of claim 20, wherein the operator reservation information includes general information including service name of a company, business registration number information, business location information and service industry information, service reservation search window generation information, advertisement provision information, and service details. The reservation service method in the reservation service providing server comprising information, service reservation condition information, penalty amount information, and registration information for each operator including penalty information generated when the service reservation is canceled or not arrived. In the reservation service execution server execution method, When receiving the reservation service request information from the user terminal in a communication connection with the operator terminal and the user terminal, generating the reservation service type menu and transmitting it to the user terminal; Receiving a request for provider information registered for a corresponding service type from the user terminal, analyzing user information of the corresponding user, extracting operator information according to the user information, and transmitting the extracted operator information to the user terminal; Requesting to provide the real-time reservation service information to the corresponding operator terminal when receiving the real-time reservation service information of the corresponding operator among the received operator information from the user terminal; Transmitting the real-time reservation service information to the user terminal when receiving the real-time reservation service information from the corresponding operator terminal; Transmitting reservation approval request information received from the user terminal to the corresponding operator terminal when receiving reservation approval request information for the corresponding reservation from the real-time reservation service information; When the reservation approval completion information is received from the corresponding operator terminal, storing the reservation approval completion information, generating a reservation approval completion message and transmitting to the user terminal, the reservation service providing server, characterized in that Way. The method of claim 23, wherein When receiving the code number registration request information of the operator to be applied to the reservation service from the user terminal, by registering the code number of the operator requested to be registered as the operator to be applied to the reservation service of the user when the user uses the reservation service, And recognizing the operator of the registered operator code number as the operator to be applied to the reservation service of the corresponding user, and extracting the operator information. The method of claim 23, wherein the analyzing the user information of the corresponding user and extracting the operator information according to the user information comprises: Analyzing the user information to determine whether the registered business operator exists; As a result of the determination, if the operator registered in the user exists, by comparing the penalty information of the operator registered by the user and the deposit information of the user, extract only the operator information registered in the penalty amount included in the deposit amount of the user to transmit to the user terminal To do that, As a result of the determination, if the operator registered as the user does not exist, only the operator information registered with the penalty amount included in the deposit amount of the user is compared by comparing the penalty information of the operator registered in the reservation service item with the deposit information of the user. The reservation service method in the reservation service providing server, characterized in that it further comprises the step of transmitting to the user terminal. The method of claim 23, wherein Upon receiving a request for providing a reservation search window of the corresponding operator for requesting real-time reservation information of the corresponding operator from the user terminal, generating reservation search window information using the previously registered operator reservation information and transmitting it to the user terminal. Process, When receiving the real-time reservation service request information according to the reservation search information entered in the reservation search window from the user terminal, further comprising the step of transmitting the real-time reservation service request information according to the reservation search information to the service provider terminal; Reservation service method in the reservation service providing server characterized in that. The method of claim 23, wherein After receiving the reservation approval request information from the user terminal, the reservation approval request information is analyzed to determine whether there is agreement agreement information. If the determination result indicates that the agreement agreement information exists, the reservation approval request information is transmitted to the operator terminal. The reservation service method in the reservation service providing server, further comprising the step of transmitting to. The method of claim 27, If it is determined that the agreement information does not exist, generating the reservation approval rejection message and transmitting the generated reservation approval rejection message to the user terminal, the reservation service providing server, characterized in that the reservation further comprises: Service method. In the cancellation of reservations and non-arrivals in the reservation service provider server, Receiving the user arrival information from the operator terminal, registering the user for normal use; If the user cancels the reservation or does not arrive at the scheduled time and receives the user reservation cancellation / non-arrival information from the operator terminal, analyzing the received user reservation cancellation / non-arrival information; Generating a penalty notification message according to the user reservation cancellation / non-arrival information and transmitting the same to the corresponding user terminal; And subtracting a predetermined penalty amount from the deposit information of the corresponding user, and transmitting the updated deposit information to the user terminal. 30. The method of claim 29, wherein the user reservation cancellation / non-arrival information includes user identification information, business operator identification information, time information when canceling a reservation, and / or time information when not arrived. The method of claim 29, And generating the updated deposit information as a deposit notification message and transmitting the generated deposit notification message to the user terminal.

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