KR20050088676A - Called service method for using special effect information during a phone call - Google Patents

Abstract

1. TECHNICAL FIELD OF THE INVENTION

The present invention relates to a call-type call background information service method using an intelligent network and a computer-readable recording medium recording a program for realizing the method.

2. The technical problem to be solved by the invention

The present invention is a call-type call background information for providing a variety of call background information (background sound, background image, etc.) specified during the call in accordance with the caller's intention using an intelligent network, without going through an automatic answering system (ARS), etc. in the communication system To provide a service method and a computer-readable recording medium recording a program for realizing the method.

3. Summary of the Solution of the Invention

The present invention provides a call background information service method using an intelligent network, comprising: setting up an incoming trigger to set up an incoming trigger on a call attempt condition to a subscriber number to provide background information during a call; A background information setting step of setting and registering background information which a service user wants to provide during a call; A calling step in which, when the caller calls the service subscriber (called party), the service switcher (SSP) operates the incoming trigger information to report an event to the service controller (SCP); Upon hook-off of the called terminal, the service controller (SCP) additionally establishes the connection of the intelligent peripheral device (IP) to the connection between the called terminals and sets the URL of the background information registered by the called subscriber. Providing an incoming and media source to the intelligent peripheral (IP); And providing background information by the intelligent peripheral device (IP) reading the background information in the XXML script of the corresponding URL and transmitting the background information in a designated transmission method.

4. Important uses of the invention

The present invention is used for incoming call background sound / call background video service.

Description

Called service method for using special effect information during a phone call}

The present invention can selectively provide a variety of predetermined call background information (background sound, background image, etc.) during a call according to the caller's information and the callee's choice using an intelligent network without going through an automatic answering system (ARS) in a communication system. And a computer-readable recording medium having recorded thereon a program for realizing the method.

The conventional background information service method during a call provides a service based on caller information registered through a subscription using an ARS device or a specific background information providing system, that is, the caller accesses a 700 service number or a specific service number or website. Select the background information of the call first, and then make a call to the destination number with a specific service number, and the ARS device or the background information providing system automatically calls the receiver and provides the service (background sound (or sound effect), background image). It was. However, in this conventional outgoing call background information service method, the call background information is provided only by the caller's intention, and the background information providing device is fixed to one system regardless of the service user.

Referring to Figure 1, when looking at the call background information service method using a conventional 700 service, for example, when a general telephone user makes a call to 700-1234 to establish a connection from the exchange to the corresponding 700 ARS device, 700 ARS service scenario After receiving the desired call background information, the user receives the incoming number and dials the caller directly from the ARS device to provide the background information, or sets only the call background information in the 700 service, and the actual call is a specific service number. Is done by typing with Alternatively, the background information may be set through a service website.

Such a service structure can only connect one 700 ARS or information providing device to one service number. For example, in order to provide services such as background music during a call, the 700 telephone information providing system directly calls the receiver as well as the sound data. There must be an exchange function to make a call, and the background information can only be provided during the call by the caller's choice.

The present invention is proposed to solve the above problems, various communication background information specified during the call in accordance with the caller's intention by using the intelligent network without going through the automatic answering system (ARS), etc. in the communication system (background sound, It is an object of the present invention to provide a call-type background information service method for providing a background image) and a computer-readable recording medium recording a program for realizing the method.

In addition, the present invention provides a call-type background information service method and method for differentiating and providing a variety of predetermined call background information (background sound, background image, etc.) according to the caller's location or time of use when providing the call background information It is another object to provide a computer readable recording medium having recorded thereon a program for realizing this.

In order to achieve the above object, the present invention provides a call background information service method using an intelligent network, comprising: setting up an incoming trigger on an incoming call attempt condition to a subscriber number that wants to provide background information during a call; A background information setting step of setting and registering background information which a service user wants to provide during a call; A calling step in which, when the caller calls the service subscriber (called party), the service switcher (SSP) operates the incoming trigger information to report an event to the service controller (SCP); Upon hook-off of the called terminal, the service controller (SCP) additionally establishes the connection of the intelligent peripheral device (IP) to the connection between the called terminals and sets the URL of the background information registered by the called subscriber. Providing an incoming and media source to the intelligent peripheral (IP); And providing background information by the intelligent peripheral device (IP) reading the background information in the XXML script of the corresponding URL and transmitting the background information in a designated transmission method.

On the other hand, the present invention is a call-type call background information service system having a processor, comprising: a call trigger setting function for setting a call trigger on a call attempt condition to a subscriber number to provide background information during a call; A background information setting function for setting and registering background information which a service user wants to provide during a call; A calling function for reporting an event to a service controller (SCP) by the service switching device (SSP) operating the incoming trigger information when the caller calls the service subscriber (called party); Upon hook-off of the called terminal, the service controller (SCP) additionally establishes the connection of the intelligent peripheral device (IP) to the connection between the called terminals and sets the URL of the background information registered by the called subscriber. A call forwarding and media source providing function to the intelligent peripheral (IP); And a computer-readable recording medium having recorded thereon a program for implementing the background information providing function of the intelligent peripheral device (IP) reading the background information in the XXML script of the URL and transmitting it in a designated transmission method. do.

The present invention sets the background sound and background image information during the call by the called party (corporate or individual) for the self-promotion or image enhancement or fun of the company or individual, and the background information (background sound, background image) according to the caller's information and the caller's choice. ), Which can be provided selectively, using intelligent network technology, Voice eXtensible Markup Language (VXML), voice recognition and synthesis, call party handling, call mixing, etc. The sound source / video server can be selected, and the call background information can be set and provided by the called party.

In other words, the present invention provides a technology for connecting to an intelligent peripheral device (IP) that transmits media such as music or video by using an incoming event trigger function of an intelligent network switch, an intelligent network call processing technology, and a user to select a media source to be provided. In-call background by the called party's intention, through VXML technology to guide the scenario, voice synthesis and recognition technology to make it easier for the user to select the desired song, call party handling to transmit the background sound during the call, and call mixing technology. The information may be provided, and at this time, the service user (recipient) may provide the sound source / video by themselves, and may differentiate and provide background information (background sound, background image) according to the caller's location or use time.

According to the present invention, by promoting the promotional content such as corporate promotional materials, fairs, festivals, etc. as a sound source or video to provide as a call background information, it can be effective publicity, the individual calls to improve his image or fun or events The service can be used for various purposes, such as setting background information.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

2 is an exemplary configuration diagram of a call-type background service information system to which the present invention is applied.

As shown in Fig. 2, the incoming call background information service system to which the present invention is applied is a service controller (SCP) 21 which performs service logic, according to the control of the service controller 21 and the service controller 21. Service Switching Point (SSP) 22 which performs the processing function, user telephone (including general wired / wireless telephone 24, mobile communication terminal 25), VXML Interpreter function and provides guidance / sound / Intelligent Peripheral (IP) (23) that performs video transmission and DTMF / voice collection, and Internet-based service exchanger (S-ISP) that performs SSP functions in conjunction with SCP (21) to Internet telephone users. Internet based SSP (28), Internet phone (29,30), sound source / video DB server (31,32) with a large number of media sources such as sound source, video, music video to be provided to users, owned by individual or company Own sound source / video DB server (33 ), A VXML application server (VXML AS: VXML AS) 26 constituting a service scenario with VXML, and a VoIP gateway 27 for a call between a regular telephone and an internet telephone. However, it should be noted that VoIP gatekeepers, proxy servers, etc., which may be conventionally included, are not specified in the drawings.

The user telephone (including the general wired / wireless telephone 24 and the mobile communication terminal 25) means a terminal capable of voice and / or video communication linked to a general telephone network (PSTN) or a mobile communication network, and includes a general wired / wireless telephone and a cellular telephone. It can be a mobile communication terminal such as a phone or a PCS phone, a next generation mobile communication terminal such as IMT-2000 (International Mobile Telecommunication), UMTS (Universal Mobile Telecommunication Service), a personal digital assistant (PDA), or a WAP terminal. As far as possible, data communication is not limited to that kind.

If the subscriber (the called party) subscribes to the background information service during a call, the incoming trigger information for the incoming attempt is set in the corresponding subscriber information of the service switch (SSP) 22. After signing up, the subscriber (recipient) can set the call background information to be provided at any time by calling the service number (see FIG. 3) or by accessing the service website (see FIG. 4).

Here, the process of setting a call background information by calling a service number uses VXML technology. Figure 3 shows an example of the VXML script when setting the call background information to the telephone.

First, look at the process of setting the call background information by calling the service number as shown in FIG. However, the process of setting the call background information by accessing the website as shown in FIG. 4 is similar to the process of registering a website such as the existing 700 service, and thus will not be described separately here.

First, when the subscriber (called party) calls the service number, the service switcher (SSP) 22 reports it to the service controller (SCP) 21, and the service controller (SCP) 21 causes the VXML script to run. To the service switch (SSP) 22 to establish a connection with the intelligent peripheral (IP) 23.

Then, when the connection is established, the service controller (SCP) 21 is the intelligent peripheral (IP) 23 to the Uniform Resource Locator (URL) of the VXML script (eg, "www.ktINas.com/destBackground". .jsp "). Subsequently, the intelligent peripheral (IP) 23 receiving the URL from the service controller (SCP) 21 drives the VXML interpreter, and invokes and executes the VXML script shown in FIG. Service scenarios are converted into voices for transmission, and the VXML logic is performed by interpreting the voice and DTMF (Dual Tone Multi-Frequency) input by the user (recipient) through the voice recognition technology and DTMF collection function. do.

When the subscriber (the called party) completes the setting of the call background information, the intelligent peripheral (IP) 23 reports the URL corresponding to the location of the set call background information to the service controller (SCP) 21. Then, the service controller (SCP) 21 registers the URL in the subscriber information.

In the background information setting operation, a sound source or an image provided from a server may be selected according to a guide, and information may be directly uploaded.

In other words, if you set it as a telephone, you can set your own call background information through the recording function.If you set it through the web, you can upload the sound source or video file that the subscriber has produced or possessed. If you have a video server, you can also register the location of the media in the form of a URL. 4 shows an example of a website for accessing a website and setting call background information.

On the other hand, when the caller calls the called party (service user), the incoming trigger information set in the service switch (SSP) 22 is operated, so that the service switch (SSP) 22 sends it to the service controller (SCP) 21. Report as IDP (Initial Detection Point) message. Then, the service controller (SCP) 21 transmits a Request Report BCSM Event (RRBE) message to the service switcher (SSP) 22 to receive an incoming response report and sets trigger information for necessary DPs. do.

Next, when the called party responds, the service switcher (SSP) 22 reports it to the service controller (SCP) 21 according to the set trigger information. On the other hand, the service controller (SCP) 21 connects the call to the intelligent peripheral (IP) 23 for media transmission when the called party response is reported from the service switch (SSP) 22, and the subscriber sets up the call. The VXML Uniform Resource Locator (URL) corresponding to the media location of the call background information (for example, “www.ktINas.co.kr/025266365.jsp”) is transmitted to the intelligent peripheral device (IP) 23. In this case, the location of the media may be a name indicating a specific media of a sound source / video server provided by an operator or a media address in a sound source / video server owned by the subscriber (recipient) according to the contents set by the subscriber (recipient).

Therefore, the intelligent peripheral (IP) 23 reads the sound source or video information in the VXML script of the URL and transmits it to the sender and the called party. At this time, the call background information may be transmitted only to the caller according to the setting of the called party. Of course, in this case, it may be more useful in the case of unilaterally providing the caller with his / her company's promotional material through voice or video.

Then, the functions of the components of the incoming call background information service system will be described.

The service exchanger (SSP) 22 is a system that supports two levels of capability set 2 or more that provides a call party handling function in which call mixing is implemented. The command of the service controller (SCP) 21 is provided. In accordance with the intelligent peripheral (IP) 23 or incoming connection to perform the charging record.

When receiving the URL from the service controller (SCP) 21, the intelligent peripheral (IP) 23 drives the VXML interpreter, and executes the VXML script according to the URL to transmit the call background information.

When the VXML application server 26 calls the URL received from the service controller (SCP) 21 by HTTP, the VXML application server 26 sends the VXML logic file containing the scenario to the intelligent peripheral (IP) ( 23). At this time, the service logic of the VXML application server 26 informs the address of the media source when the user selects the desired music or video media, and the intelligent peripheral (IP) 23 can read and send the media source file. To make it possible. At this time, the DTMF collection function is operated so that the user can detect the desired operation even while the media is being transmitted, so that the corresponding scenario can be executed when the DTMF is collected.

The sound source / video DB (DataBase) server (31,32) has various sound sources and video databases in a structure that users can easily select by genre, singer, popularity, etc., so that they can be easily used in the service logic of the VXML application server 26. Allows you to point to the media source address. It can be linked with multiple DB servers to provide various media.

The Internet-based Service Switching System (I-SSP) 28 is a system that enables a service to Internet telephone users, and performs a function similar to that of an intelligent network service switch (SSP) 22. When a caller (internet telephone user) makes a call to a subscriber (internet telephone receiver or wired / wireless telephone receiver), the caller information is transmitted to the service controller (SCP) 21 by the call trigger information set in the gatekeeper or proxy server. . Then, the service controller (SCP) 21 identifies the Internet call origination based on the calling category parameter (callingPartysCategory) information of the message received from the Internet-based service exchange (I-SSP) 28 to determine the Internet-based service exchange ( I-SSP) 28 commands the user (originator) and intelligent peripheral (IP) 23 to connect. Thereafter, the intelligent peripheral (IP) 23 connected with the user (caller) receives the URL of the VXML scenario from the service controller (SCP) 21 and calls the VXML service logic by HTTP. Thereafter, the procedure proceeds to the same procedure as operation in a general telephone network. It is obvious that Internet telephones can provide not only music but also video media such as music videos.

When the VoIP gateway 27 needs to provide call background information between the wired / wireless telephone user and the Internet telephone user, the VoIP gateway 27 enables connection to each other.

FIG. 5 is a detailed flowchart illustrating a call background information setting process in a call type call background service method according to the present invention, and shows a call background information setting procedure through a telephone.

First, when a subscriber (in the end, the called party in the background information service during a call) calls a service number (for example, 1611) to set up the background information of the call (501), the service switcher (SSP) 22 By reporting this to the service controller (SCP) 21, the service controller (SCP) 21 instructs the service switcher (SSP) 22 to establish a connection with the intelligent peripheral (IP) 23 to run the VXML script. Command 502.

Then, the service controller (SCP) 21 checks whether the calling number is in the subscription number list (503), and if not, collects the subscription phone number through the DTMF collection request to the intelligent peripheral (IP) 23, and the corresponding subscriber. A call background information setting process is prepared for (504). In operation 505, the URL of the VXML service scenario is transmitted to the intelligent peripheral (IP) 23 for setting the call background information.

On the other hand, if the calling number is in the subscription number list (503), the service controller (SCP) 21 transmits the URL of the VXML service scenario to the intelligent peripheral (IP) 23 to set the call background information (505) .

The intelligent peripheral (IP) 23 then calls the URL received from the service controller (SCP) 21 to perform the corresponding VXML service script (506). Then, if the intelligent peripheral device (IP) 23 reports the URL of the call background information selected by the user to the service controller (SCP) 21 (507), the service controller (SCP) 21 calls the subscriber. When received, the URL received for transmission is registered in the subscriber information (508).

A useful example of setting up corporate call background information is that corporate call centers provide promotional materials as background information to promote their products to customers, or, in the case of corporate service center telephones, background images and photos of service centers. You can also provide information to help your convenience. In this case, the image of the nearest service center may be transmitted according to the calling region of the customer, and after the working hours, the call background information may be provided according to the situation by providing the call background information as a corporate advertisement.

On the other hand, in case of individual subscriber, register a friend's phone number and use his or her song as call background information when a call is received from a friend, and set his or her recent picture as call background information when a call is received from a family member. Consider an example.

6 is a detailed flowchart illustrating an example of a process for providing call background information in a call type call background service method according to the present invention.

First, when a caller makes a call to a called party who is a service subscriber (601), the service switcher (SSP) 22 reports this to the service controller (SCP) 21 according to the incoming call trigger information (602). In response to this, the service controller (SCP) 21 sets up a report request for a necessary event such as an incoming response to the service switcher (SSP) 22 in order to receive the report of the caller and the called party (603).

Then, when the called person answers the call, the service switcher (SSP) 22 reports the incoming response event to the service controller (SCP) 21 according to the event report request setting (604). In response, the service controller (SCP) 21 instructs the service switcher (SSP) 22 to connect with the intelligent peripheral (IP) 23 to provide background information during the caller and the called party (605).

Next, when the connection with the intelligent peripheral device (IP) 23 is established, the service controller (SCP) 21 determines the location of the call background information resource of the subscriber set according to the caller's region or the current time condition in the subscriber information. The URL of the indicating VXML service is passed to the intelligent peripheral (IP) 23 (606). In this case, the URL may be a server address of a sound source / video holder or an address of a media directly uploaded by a subscriber.

Finally, when receiving the URL, the intelligent peripheral (IP) 23 drives the VXML interpreter, reads the VXML service using HTTP according to the URL, and transmits the call background information to the caller and the called party (607). Therefore, the caller and the called party may be provided with call background information (background sound or background image) while talking. However, the present invention is not limited thereto, and the call background information may be transmitted only to the caller according to the setting of the called party. Of course, in this case, it may be more useful in the case of unilaterally providing the caller with his / her company's promotional material through voice or video.

The method of the present invention as described above may be implemented as a program and stored in a computer-readable recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto-optical disk, etc.).

The present invention described above is not limited to the above-described embodiments and the accompanying drawings, and various substitutions, modifications, and changes are possible in the art without departing from the technical spirit of the present invention. It will be clear to those of ordinary knowledge.

In the present invention as described above, the called party can arbitrarily set the call background information, and can select and provide different call background information according to the conditions such as the user's location or use time, and use the sound source or the image to be used as the call background information directly. It is possible to select and upload a sound source server and to provide a service on its own server owned by the called party, thereby providing differentiated call background information.

For example, the present invention by producing a promotional content such as corporate promotional materials, fairs, festivals, etc. as a sound source or video to provide as a call background information, it is possible to effectively promote, individual calls to enhance their image or fun or events The service can be used for various purposes, such as setting background information, and can also provide different background information depending on the area or time of the call. In addition, there is an advantage that can be connected to select a sound source / video server according to the purpose of use.

1 is a diagram illustrating a configuration of a conventional 700 service network.

Figure 2 is a diagram illustrating the configuration of the incoming call background information service system to which the present invention is applied.

3 is a diagram illustrating a VXML scenario for setting call background information through a phone according to the present invention.

4 is a diagram illustrating an embodiment of a website for setting up call background information through the web according to the present invention;

5 is a detailed flowchart illustrating an embodiment of a call background information setting process in a call type call background information service method according to the present invention;

6 is a detailed flowchart illustrating an embodiment of a call background information providing process in a call type call background information service method according to the present invention;

* Explanation of symbols on the main parts of the drawing

21: Service controller (SCP) 22: Service switch (SSP)

23: intelligent peripheral device (IP) 24: ordinary telephone

25: mobile communication terminal 26: VXML application server

27: VoIP gateway 28: Internet based service switch (I-SSP)

29,30: Internet phone 31,32: Sound source / video DB server

33: Personal, corporate sound source / video server

Claims (9)

In the call background information service method using an intelligent network, An incoming trigger setting step of setting an incoming trigger on an incoming call attempt condition to a subscriber number which wants to provide background information during a call; A background information setting step of setting and registering background information which a service user wants to provide during a call; A calling step in which, when the caller calls the service subscriber (called party), the service switcher (SSP) operates the incoming trigger information to report an event to the service controller (SCP); Upon hook-off of the called terminal, the service controller (SCP) additionally establishes the connection of the intelligent peripheral device (IP) to the connection between the called terminals and sets the URL of the background information registered by the called subscriber. Providing an incoming and media source to the intelligent peripheral (IP); And The intelligent peripheral device (IP) reads the background information in the XXML script of the URL and transmits the background information according to a specified transmission method. Incoming call background information service method using an intelligent network comprising a. The method of claim 1, The background information, An incoming call background information service method using an intelligent network, characterized in that a background sound and / or a background image. The method of claim 2, The background information, An incoming call background information service method using an intelligent network, which is registered by a called party by calling party information (preferably by calling group). The method of claim 2, The background information, An incoming call background information service method using an intelligent network, which is registered by a called subscriber according to a caller's location (calling region) and / or use time (calling time). The method of claim 1, The designated delivery method, An incoming call type background service method using an intelligent network, characterized in that background information is simultaneously sent to the calling party and the called party, or that only background information is sent to the calling party. The method according to any one of claims 1 to 5, In the background information setting step, In addition to selecting the background information during the call from the sound source / video provided by the service provider, the subscriber can directly record or upload the media resource possessed by the subscriber, or directly register a URL indicating the media in the sound source / video server. Incoming call background information service method using an intelligent network characterized in that there is. The method according to any one of claims 1 to 5, In the background information setting step, Call type using the intelligent network, characterized in that it is possible to set different media settings or background information by classifying the background information according to the purpose of the called party such as caller's calling area, calling number group, calling time zone. Call background information service method. The method of claim 6, The service controller (SCP), When a user originates from a general telephone or mobile terminal and an Internet telephone, it is divided into parameters in an operation message of an intelligent network application protocol (preferably, a calling category (callingPartysCategory) parameter in an initial DP operation message). And the call type information service method using the intelligent network, characterized in that the call is classified and processed according to the parameter setting value. In an incoming call background information service system having a processor, An incoming trigger setting function for setting an incoming trigger on an incoming call attempt condition to a subscriber number that wants to provide background information during a call; A background information setting function for setting and registering background information which a service user wants to provide during a call; A calling function for reporting an event to a service controller (SCP) by the service switching device (SSP) operating the incoming trigger information when the caller calls the service subscriber (called party); Upon hook-off of the called terminal, the service controller (SCP) additionally establishes the connection of the intelligent peripheral device (IP) to the connection between the called terminals and sets the URL of the background information registered by the called subscriber. A call forwarding and media source providing function to the intelligent peripheral (IP); And The intelligent peripheral device (IP) reads the background information in the XXML script of the URL and sends the background information according to a specified transmission method. A computer-readable recording medium having recorded thereon a program for implementing the program.