KR20040057113A - Operation information management method and apparatus in switching system - Google Patents

Abstract

PURPOSE: A method and an apparatus for managing operation information in a switching system is provided to allow all subscribers as well as system managers to access various system operation information or subscriber information so that they can add, modify, delete or confirm various system operation information or subscriber information within a preset system management range or a subscriber-side system management range. CONSTITUTION: In case that an access request is generated for various system operation information or subscriber information stored in a database, a switching system judges whether the subject of the access request is a system manager or a subscriber(S30,S31). Within a preset system management range or a subscriber-side system management range according to the judged subject, the switching system enables the system access subject to input or output various system operation information and subscriber information stored in the database.

Description

Operation information management method and apparatus thereof in an exchange system {OPERATION INFORMATION MANAGEMENT METHOD AND APPARATUS IN SWITCHING SYSTEM}

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an exchange system, and in particular, in managing various operation information and subscriber related information of an exchange system, access to various terminal subscribers as well as a small number of system administrators is provided to various operation information or subscriber related information of the exchange system. In the exchange system that allows the user to add / modify / delete / view various operating information or subscriber-related information of the system within the predetermined system management scope or subscriber side system management scope according to the subject who requested access to the system. A method and apparatus for managing operation information.

FIG. 1 is a block diagram showing a configuration of a conventional exchange system. As shown therein, a system administrator accesses a switch 12 through an interface unit 12 to add / change / delete / query various operational information of the system. Of course, a plurality of system operation management unit 10 for performing the overall operation and management of the system; After storing various operation information and Gaiba-related information of the system, according to the control of the plurality of system operation management unit 10, various operation information to the plurality of system operation management unit 10 through the interface unit 12 The operation of the conventional apparatus configured as described above, which is composed of a database 13 for outputting, will be described.

In general, operational information and subscriber related information of the exchange system are important for the maintenance and management of the entire system, and thus are managed by a few major system administrators who are in charge of the overall management of the system.

That is, in consideration of security and efficiency of system management, only a few system administrators who are granted access can access the exchange 12 through the interface unit 12 through the system operation management unit 10, and accordingly In addition to adding / modifying / deleting / inquiring various operational information of the system, the overall operation and management of the system is performed.

Here, the system operation management unit 10 is operated through its own operating system, and a plurality of system operation managers exist.

The database 13 stores various operation information and subscriber related information of the system, and then the system administrator adds / modifies / delete / looks up various operation information and subscriber related information or performs overall operation and management of the system. In the case of performing, various operation information is output to the system operation management unit 10 through the interface unit 12.

That is, when the system administrator requests the database 13 to add / change / delete various operational information, the database 13 stores the changed value according to the requested operational information.

Therefore, when a change occurs in information such as telephone number, address, type of registered service, etc. for each terminal subscriber, only a small number of authorized system administrators access the database 13 to add / change the corresponding information. The terminal subscribers cannot even inquire about the information related to themselves.

Therefore, each terminal subscriber should be provided to a small number of system administrators who are authorized to change the system information even when inquiring or changing information such as service type or personal information that has less influence on the operation and management of the system. The value shall be changed by notification.

On the other hand, in the case of changing the information corresponding to the terminal subscriber at the request of each terminal subscriber, the system administrator changes the operation information related to the subscriber stored in the database 13, and then returns the result to the corresponding terminal subscriber. There is no need to inform.

However, the system operation information is not changed at the request of the terminal subscriber, but because the operation information and the telephone number of each subscriber are changed due to the expansion of the line or various function codes (call forwarding service, morning call service, etc.) in service are changed. Or, if the subscriber-related information has changed, the system administrator should notify each terminal subscriber of the changed system operation information.

In the prior art as described above, the operational information and the subscriber related information of the exchange system are authorized by only a few system administrators who are in charge of the overall management of the system, emphasizing the efficiency of information or system management. Only a few authorized system administrators can add / modify / delete / view various system information, while each terminal subscriber has no significant impact on the operation and management of the system such as the type of service and personal information. Since it is impossible to inquire or change even uninformed information, the system administrator has a problem in that the amount of work and costs associated with notifying each terminal subscriber increase according to the addition / change / delete / inquiry of the corresponding information.

Accordingly, the present invention has been proposed to solve the above-mentioned conventional problems, and allows access to the system by granting access to not only a small number of system administrators but also to each terminal subscriber to various operation information or subscriber related information of the exchange system. The purpose of the present invention is to provide a method and an implementation device for adding, modifying, deleting, and inquiring various operation information or subscriber related information within the system management scope or subscriber side system management scope set according to the requested subject. have.

1 is a block diagram showing the configuration of a conventional exchange system.

Figure 2 is a block diagram showing the configuration of an apparatus implementing the operation information management method in the switching system of the present invention.

Figure 3 is a flow chart showing the operation of the operation information management method in the switch system of the present invention.

4 is a flowchart illustrating an operation process when a system administrator or a terminal subscriber requests an add / delete / change function in a method of managing operation information in an exchange system of the present invention.

5 is a flowchart illustrating an operation process when a terminal subscriber requests an inquiry function in an operation information management method in an exchange system of the present invention.

Figure 6 is a view showing the subscriber side system management range in the operation information management method in the switching system of the present invention.

*** Description of the symbols for the main parts of the drawings ***

20: system operation management unit 21: subscriber operation management unit

22: switch 23: interface

24: database 25: database access management

The present invention for achieving the above object, if there is a request for access to the various operating information or subscriber-related information of the system stored in the database, distinguishing whether the subject requesting access to the system is a system administrator or a terminal subscriber; When the separated subject is a terminal subscriber, the method includes the step of allowing input and output of various operation information or subscriber related information of a system stored in a database within a predetermined subscriber-side system management range for the terminal subscriber. .

In addition, the present invention provides a switching system, a plurality of subscriber side operation management unit that is compatible with the system operating system to allow each terminal subscriber to access the system, and receives and stores various operation information of the system or related subscriber information. Wow; It includes a database access management unit that allows the system access subject to input and output the various operating information or subscriber related information of the system stored in the database according to the system management scope or subscriber side system management scope preset according to each subject accessing the system. It is characterized by.

Hereinafter, an embodiment according to the present invention will be described in detail with reference to the accompanying drawings.

FIG. 2 is a block diagram showing the configuration of an apparatus implementing the operation information management method of the switch system according to the present invention. As shown in FIG. 2, a system administrator accesses the switch 22 through the interface unit 23 to provide various types of system. A plurality of system operation management units 20 for adding / modifying / deleting / inquiring operation information as well as performing overall operation and management functions of the system; It is compatible with the system operating system installed in the system operation management unit 20, a plurality of subscriber-side operation management unit to allow each terminal subscriber to access the system, and to receive and store various operating information of the system or related subscriber information 21; A database access management unit 25 for allowing the system access subject to input / output various operational information or subscriber related information within the system management range or subscriber side system management range preset according to each subject accessing the system; The database 24 controlled by the permission of the database access management unit 25 to store various operation information or subscriber-related information of the system received from the subject accessing the system or output the same to the subject accessing the system. It consists of.

In the present invention, not only a small number of system administrators but also subscribers of each terminal are allowed to access the system, so that various operation information of the system or information related to their own subscribers can be added / modified / deleted / viewed.

Here, the system administrator and each terminal subscriber can add / modify / delete / look up the system management range or subscriber-side system management range with respect to various operation information or subscriber related information of the system, and in particular, each terminal The subscriber can add / modify / delete / view information such as information that does not significantly affect the operation and management of the system, that is, information such as service type or personal information registered by the subscriber.

In addition, the system management scope or subscriber side system management scope can be adjusted according to the system operation situation, and in the case of the system management scope for the system administrator, the scope is determined according to the internal manager grade, and the subscriber for each terminal subscriber is determined. In the case of the side system management range, as shown in FIG. 6, the system administrator presets an information type or access permission for various operation information and subscriber related information provided in the system for each subscriber. 25).

Information type distinguishes inquiry function or add / delete / change / query function, etc. Access permission is a value determined by the system administrator to allow or disallow individual subscribers after setting the initial default value.

Here, the database access management unit 25 allows the system access subject to input and output various operation information or subscriber related information of the system within a predetermined system management range or subscriber side system management range according to each subject accessing the system. The database 24 is controlled by the permission of the database access management unit 25 to store various operation information or subscriber related information received from the subject who has accessed the system, or to the subject who has accessed the system. Print this out.

Accordingly, a small number of system administrators may request access to the exchange 22 through the system operation management unit 20 and each terminal subscriber through the subscriber side operation management unit 21, and they may grant access permission such as confirming a password. The access is granted through the procedure, and in the course of performing the approval process, it is naturally determined whether the subject requesting access to the system is the system administrator or the terminal subscriber.

In addition, the subscriber-side operation management unit 21 has an application program compatible with the system operating system installed in the system operation management unit 20, for example, password function or personal terminal subscribers do not log in to the system for privacy protection. If not, it includes a function to selectively display the current personal management information like the desktop, and by placing an icon on the desktop to add / change / delete / look up various operational information and subscriber-related information, etc. It is configured and operated.

Therefore, when there is an access request for various operation information or subscriber related information of the system stored in the database 24, it is distinguished whether the subject requesting access to the system is a system administrator or a terminal subscriber by the access permission approval procedure (S30, S31).

According to the system management range and subscriber side system management range preset for the classified subject, various operation information of the system stored in the database 24 by the system access subject within the system management range and subscriber side system management range. Or input and output the subscriber-related information (S32, S33).

The operation of the present invention will be described by taking a case where a system administrator or a terminal subscriber requests a function of adding / deleting / changing various operational information and subscriber-related information of a system and a request for an inquiry function.

When setting the addition / deletion / change function of the various operation information and subscriber related information of the system, and requests the add / delete / change function through the system operation management unit 20 or the subscriber-side operation management unit 21 (S40).

Here, the system operation management unit 20 allows the system administrator to access the switch 22 through the interface unit 23 to add / change / delete / view various operational information of the system, as well as the overall operation and operation of the system. Perform administrative functions.

In addition, the subscriber side operation management unit 21 is compatible with the system operating system installed in the system operation management unit 20 to allow each terminal subscriber to access the system, and also provides various operation information or corresponding subscriber related information of the system. Receive and save.

Then, the exchange 22 distinguishes whether the subject requesting access to the system is a system administrator or a terminal subscriber by an access permission approval procedure such as checking a password, and when the system administrator requests the addition / deletion / change function. In addition, permission is granted for each class of the system administrator to add / delete / change the value stored in the database 24 within the preset system management range, and transmit the changed value to the system administrator through the system operation management unit 20 again. (S41 to S43).

In addition, when each terminal subscriber who is not a system administrator requests the addition / deletion / change function, it is determined whether the requested function is acceptable according to the preset subscriber side system management range whether permission is granted for each terminal subscriber (S44). If the allowable information is allowed, add / delete / change the value stored in the database 24, and transmit the changed value back to the terminal subscriber through the system operation management unit 20 (S42 and S43).

On the other hand, if the requested function is not acceptable information, and transmits a message that the addition / deletion / change has failed to the terminal subscriber (S45).

On the other hand, when the system administrator or the terminal subscriber sets the inquiry function, if the system administrator requests the inquiry function, the system administrator goes through an access permission approval procedure such as confirming the password through the system operation management unit 20. Upon access to the exchange 22, various operation information and subscriber related information of the desired system are inquired within the system management range according to the grade of the system administrator.

If each terminal subscriber requests the inquiry function, it is determined whether the requested inquiry function has requested the latest information, and if it is not the request for the latest information, the subscriber station outputs a value stored in the operation management unit 21 (S50 to S50). S52).

On the other hand, if the latest information is requested, the access is granted to the exchange 22 through an access permission approval procedure such as confirming a password, and the database subscriber is queried within the preset subscriber side system management range of the terminal subscriber. In operation S53 and S54, inquiry values such as various operation information or corresponding subscriber related information of the system are output.

Here, since the number of terminal subscribers that can access the system through the subscriber-side operation management unit 21 is limited depending on the system environment, each terminal subscriber requests an inquiry function about various operation information of the system or related subscriber information. In this case, depending on whether the terminal subscriber requested the latest information, by separating the processing process by loading the value stored in the subscriber-side operation management unit 23 or approaching the exchange 22 to receive the information, To allow the subscriber of the terminal to attempt to access the exchange 22.

As described above, the present invention permits access to each terminal subscriber as well as a few system administrators for various operation information or subscriber related information of the exchange system, and thus the system management range set according to the subject requesting access to the system. Or, within the scope of subscriber-side system management, by adding / modifying / deleting / inquiring various operational information or subscriber-related information of the system, the system administrator can provide each terminal subscriber according to the addition / change / delete / inquiry of the corresponding information. In addition to reducing the amount of work to be reported and the system management costs, the terminal subscribers can be notified of the result of the inquiry and change of personal information quickly.

Claims (3)

When there is a request for access to various operation information or subscriber related information of the system stored in a database, distinguishing whether a subject requesting access to the system is a system administrator or a terminal subscriber; If the subject is a terminal subscriber, the method comprising the step of allowing the input and output of various operating information or subscriber-related information of the system stored in the database within the preset subscriber-side system management range with respect to the terminal subscriber; Method of managing operation information in exchange system. The method of claim 1, wherein the process of the terminal subscriber requesting access to the system comprises: determining whether the request has requested the latest information when the terminal subscriber requests the inquiry function; If the latest information is not requested, outputting a value stored in the subscriber management unit; In the case of requesting the latest information, after receiving the access permission approval, querying the database according to the preset subscriber-side system management scope, and outputting various operating information of the system or the relevant subscriber-related information. To manage operational information It is compatible with the system operating system, each terminal subscriber access to the system, and a plurality of subscriber-side operation management unit for receiving and storing various operating information of the system or the relevant subscriber information; It includes a database access management unit that allows the system access subject to input and output the various operating information or subscriber related information of the system stored in the database according to the system management scope or subscriber side system management scope preset according to each subject accessing the system. Operation information management apparatus in the exchange system, characterized in that.