KR20020090743A - A E-mail service system having a function for requesting a reply letter and a method thereof - Google Patents

Abstract

PURPOSE: A system and a method for an e-mail service having a reply request function are provided to make a receiver write a reply mail after confirming the e-mail if a sender transmits the e-mail by selecting the reply request. CONSTITUTION: A customer database(104) stores the personal information and a registration state of a user. A web server(103) shows a page fit to an object of the user connecting through an Internet network(102) after an authentication process. A web page part(105) includes the information needed to offer a homepage and a service. A general mailbox database(108) stores the mails read and confirmed by the user, stores the deleted mails and stores a new mail of the user. A mail form database(109) stores the mail form information capable of including the receiving contents in a reply form. A mail server(106) sends the e-mail by combining the contents of the sending mail with the reply form according to the user's selection. The mail server includes a general mail controller(107) and a reply request mail controller(110).

Description

{A E-mail service system having a function for requesting a reply letter and a method}

The present invention relates to an e-mail, and more particularly, to an e-mail service system and method having a reply request function capable of increasing a reply rate by requesting a reply when receiving an e-mail.

In general, Internet users use mail services provided by web service providers of the Internet, and exchange information through e-mail with friends and acquaintances.

Conventionally, in the process of sending and receiving mail, first, in the mail sending, the e-mail address of the recipient, that is, the recipient, is written, the subject is written, the contents are written, and the mail is transmitted.

The recipient then checks to see if a new mail has arrived in the mail receipt and then replies to the mail.

However, in this case, there was the hassle of writing the sender's E-mail address and checking the contents of the sent mail.

For this reason, when the sender needs to reply to the mail sent to the receiver, the reply mail is often not sent.

In some mail services that improved this, when a person who received an e-mail reads the mail, clicks the reply button, and then a new reply screen appears, he may be writing a reply.

However, even in this case, people are annoyed to press a button and write a reply on a new screen.

The technical problem to be solved by the present invention is to improve the inconvenience of the prior art, when the sender selects to request a reply when composing and sending an e-mail, and the e-mail is sent, the receiver checks the e-mail and immediately displays the e-mail. To provide an e-mail service system and method having a reply request function to compose and send a reply.

1 is a block diagram of an e-mail service system having a reply request function according to an embodiment of the present invention.

2 is an operation flowchart of a mail transmission process in an e-mail service method having a reply request function according to an embodiment of the present invention.

3 is a flowchart illustrating a process of receiving a mail from the receiver side.

4 is a diagram in which an added reply request mail is generated.

5 is a form diagram of a reply request mail finally created.

E-mail service system having a reply request function according to one feature of the present invention for solving this problem,

A reply request mail form database that stores mail form information in a form that can include a received content in a reply form;

And a mail server which receives the reply request from the user and combines the contents of the mail with the mail form information of the reply request mail form database to send the mail.

E-mail service system having a reply request function according to another feature of the present invention for solving this problem,

A reply request mail form database that stores mail form information in a form that can include a received content in a reply form;

It includes a mail server that receives the reply request from the user and sends the mail, and combines the contents of the mail with the mail form information of the reply request mail form database when the recipient opens the mail for which the reply request is selected.

E-mail service method having a reply request function according to another feature of the present invention for achieving the above object,

Selecting a reply request function from a user and sending the created mail by combining the contents of the sent mail in the reply creation form;

If the recipient opens the mail in which the reply request is selected, displaying the mail in which the contents of the outgoing mail are combined on the reply form;

If the recipient reads the mail, writes the answers, and selects the reply, the sender includes sending a reply to the sender.

E-mail service method having a reply request function according to another feature of the present invention for achieving the above object,

Selecting a reply request function from a user and transmitting a written mail;

When the recipient opens the mail in which the reply request is selected, combining and displaying the contents of the outgoing mail on the reply form;

If the recipient reads the mail, writes the answers, and selects the reply, the sender includes sending a reply to the sender.

Then, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily implement the present invention.

1 is a block diagram of an e-mail service system having a reply request function according to an embodiment of the present invention.

As shown in Figure 1, the e-mail service system having a reply request function according to an embodiment of the present invention,

A customer database 104 in which a user's personal information or subscription status is stored;

A web server 103 having a function of displaying a page suitable for a user's purpose through a process of authentication when a subscriber accesses through an internet network 102 using a personal computer (Personal Computer) 101;

A web page 105 containing information necessary for providing a homepage and a service;

A general mailbox DB 108 in which a user reads mail through the mail control unit 107, stores confirmed mails, and stores deleted mails, and stores mails newly received by the subscriber;

A reply request mail form database 109, which stores mail form information in a form that can include a received content in a reply form;

It includes a mail server 106 for receiving the response request from the user and combines the contents of the outgoing mail in the reply creation form to send the mail.

The mail server 106,

A general mail control unit 107 which performs mail receiving, sending mail, anti-spam, automatic mail classification, automatic response, external mail reading, and general mailbox control functions;

The reply request mail control unit 110 receives the reply request from the user and combines the contents of the mail and the mail form information of the reply request mail form database to transmit the mail.

Next, an operation of an e-mail service system having a reply request function according to an embodiment of the present invention having such a configuration will be described with reference to FIGS. 1 and 5.

2 is an operation flowchart of a mail transmission process in an e-mail service method having a reply request function according to an embodiment of the present invention.

First, when a user accesses the web server 103 through the internet network 102, the web server 103 displays the home page and goes through a process of member authentication (S201).

If the user is not a member, the web server 103 requests member registration (202) to receive membership (S202).

On the other hand, if the user is a member, the user can go to the part that can select the e-mail function, the user can select the desired mail function in the e-mail function selection. Hereinafter, members are called subscribers.

The mail server 106 determines whether the subscriber has selected the email function (S203).

If the subscriber has selected the mail receiving function, the mail receiving function 121 of the mail controller 107 functions to receive new mail coming to the subscriber (S205).

On the other hand, when the subscriber selects a spam prevention function, the spam prevention function unit 123 receives a condition so as not to receive an e-mail that the user does not want to perform the corresponding function (S207).

In addition, when the subscriber selects the automatic mail classification function, the automatic mail classification function unit 124 performs a function of automatically classifying the mail into a specific mailbox when the received mail includes a specific character designated by the subscriber (S209). . At this time, the sender may specify that a specific mail is received in one of the general mailboxes.

In addition, when the subscriber selects the answering machine function, the answering machine unit 125 functions to notify that the mail has arrived at the subscriber when the mail written by another user is received by the subscriber. At this time, the content of the auto-replying mail is inserted into a simple comment prepared in advance by the user (S208).

In addition, when the subscriber selects the external mail reading function, the external mail reading function unit 126 performs a function of obtaining a user's mail arriving at the third party when the subscriber uses a third party e-mail (webmail). (S210).

On the other hand, if the subscriber selects the general mailbox control, the mail control unit 107 manages the mail that the user confirms, deletes, or enters the user (S211).

On the other hand, if the subscriber selects the mail sending function (S206), the mail sending function unit 122 receives the recipient's mail address, subject, letter contents and other requirements from the user, and attaches a file according to the user's selection. Perform (S213).

Next, the mail sending function 122 determines whether the subscriber has selected a reply request item (S214).

If the subscriber does not select a reply request, the mail is sent in a general mail format (S215).

Meanwhile, when the reply request item is selected, the reply request mail control unit 110 loads the reply request form in the reply request form DB 109 and at the same time, the contents of the original mail created by the user are input to the reply request form (216). ).

Thereafter, if the subscriber does not select the transmission of the mail, the reply request mail control unit ends the sending of the mail, and when the subscriber selects the transmission of the mail (S217), the reply request mail is sent (S218).

Then, the recipient receives the mail later and reads it.

3 is a flowchart illustrating a process of receiving a mail from the receiver side.

Here, the mail server 106 and other components may be different from the sender's server, but the functions are the same, and thus, the mail server 106 will be described for convenience of description.

First, the receiver accesses the web server 103 through the internet network 102 and undergoes a member authentication process.

Next, the recipient goes to the section where the E-mail function can be selected. Here, the recipient can select a desired mail function.

The mail receiving function selection portion determines whether the user selects the mail receiving function, and the mail controller determines whether the mail receiving function is selected (S301).

When the recipient selects the mail receiving function, the mail server 106 performs the following operation.

The general mailbox control unit 127 shows the newly received mail lists and the reply request mail in the case of the reply request mail (S303).

Next, the general mailbox control unit 127 determines whether the recipient has selected the reply request mail (S304).

When the user selects the general mail, the general mailbox control unit 127 shows the original content of the sender's mail (S306), determines whether to send a reply (S308), and inputs the contents of the mail and inputs necessary items. After (S310) the reply mail is sent (S312).

On the other hand, when the user selects the reply request mail, the general mailbox control unit 127 of the mail server shows the reply request mail form in which the sender's mail original content and necessary items are input (S06). Here, if the receiver also uses the server with the reply request mail controller 110 as the sender, the reply request mail controller 110 may open and display the mail instead of the general mailbox controller 127.

Next, when the user does not send a reply, the user just needs to quit. When sending a reply (S311), only the reply content is entered in the reply request form (S310), and the user may select sending mail.

Then, the mail sending function 122 transmits the mail (S314).

In the above process, the form of the reply request mail is described in more detail as follows.

4 is a diagram in which an added reply request mail is generated.

As shown in Fig. 4, the mail sending function 122 is one of the functions of the mail server 106, and includes a mail transmission 402, a reply request 403, a preview 404, a cancellation 405, and file attachment. 406, a temporary storage 407 module.

Here, the reply request form 408 is loaded from the reply request form DB 109 when the user selects the reply request 403 part when composing and sending a mail.

The reply request form 508 is composed of a reply request message output portion 509, a recipient and subject portion 510, a portion in which the sender's original mail content is input 511, and a reply sending 512 portion.

Fig. 5 is a form diagram of a finally created reply request mail, which shows the form of a mail arriving at a receiver when a sender sends a reply request mail.

Here, the receiver simply inputs the contents of the reply to the sender and selects only the reply 507.

The function of sending a reply 507 is linked to the reply request mail controller 110 of the mail server to which the present invention is added.

As described above, in the embodiment of the present invention, when the sender of the mail sends a mail to the receiver, when the sender asks for confirmation of receipt and a reply, the sender requests a reply when the mail is written and sent. In addition, since the reply is sent in a form that can be directly written by the recipient, the recipient can check the e-mail and immediately reply, thereby increasing the reply rate.

The e-mail service system having a reply request function according to an embodiment of the present invention in the above process can be variously modified.

That is, in an embodiment of the present invention, when a mail is sent, a reply request form is created and transmitted, which may be combined and displayed by the mail server of the receiver.

The second embodiment for this purpose,

A customer database 104 in which a user's personal information or subscription status is stored;

A web server 103 having a function of displaying a page suitable for a user's purpose through a process of authentication when a subscriber accesses through an internet network 102 using a personal computer (Personal Computer) 101;

A web page 105 containing information necessary for providing a homepage and a service;

A general mailbox DB 108 in which a user reads mail through the mail control unit 107, stores confirmed mails, and stores deleted mails, and stores mails newly received by the subscriber;

A reply request mail form database 109, which stores mail form information in a form that can include a received content in a reply form;

The mail server 106 receives a reply request from a user, sends a mail, and the mail server 106 combines the mail contents and mail form information of the reply request mail form database when the recipient opens the mail for which the reply request is selected.

The mail server 106,

A general mail control unit 107 which performs mail receiving, sending mail, anti-spam, automatic mail classification, automatic response, external mail reading, and general mailbox control functions;

It includes a reply request mail control unit 110 receives the reply request from the user and sends the mail, and combines the contents of the mail with the mail form information of the reply request mail form database when the recipient opens the mail selected for the reply request.

In this second embodiment, the same reference numerals are given to the same components as those of the first embodiment, and operations are almost similar. The difference is that the mail server 106 receives a reply request from a user and sends a mail. When the recipient opens the mail in which the reply request is selected, the reply request mail control unit 110 has a feature of combining the mail content and the mail form information of the reply request mail form database 109.

In other words, the recipient side combines the mail information and the reply request mail form.

As described above, embodiments of the present invention may be variously modified, and in addition, various modifications may be made by those skilled in the art, and the same may be applied to the Internet using a mobile phone or a PC as well as the Internet through a computer.

As described above, in the embodiment of the present invention, when a mail sender selects to request a reply when composing and sending a mail, the receiver checks the mail and composes and sends a reply in the mail screen. It is possible to provide an e-mail service system and method having a reply request function which has the advantage of being convenient to write a reply.

Claims (8)

A reply request mail form database that stores mail form information in a form that can include a received content in a reply form; A mail service system having a reply request function including a mail server for receiving a reply request from a user and combining mail contents and mail form information in the reply request mail form database to send a mail. The method of claim 1, A customer database in which the user's personal information or subscription status is stored; A web server functioning to display a page suitable for a user's purpose through a process of authentication when a subscriber accesses the Internet through a personal PC; An e-mail service system having a reply request function further comprising a web page including information necessary for providing a home page and a service. The method of claim 1, The mail server, A mail control unit for receiving mail, sending mail, preventing spam, automatically classifying mail, automatically responding, reading external mail, and general mailbox control; And a reply request mail control unit for sending a mail by combining mail form information of the reply request mail form database according to a user's selection. A reply request mail form database that stores mail form information in a form that can include a received content in a reply form; An e-mail having a reply request function including a mail server which selects a reply request from a user and sends a mail, and combines the contents of the message and mail form information of the reply request mail form database when the recipient opens the mail selected for the reply request. Mail service system. The method of claim 4, wherein The mail server, A mail control unit for receiving mail, sending mail, preventing spam, automatically classifying mail, automatically responding, reading external mail, and general mailbox control; Sends a mail after selecting a reply request from the user, and when the recipient opens the mail for which the reply request is selected, a reply request function including a reply request mail control unit that combines the contents of the mail with the mail form information of the reply request mail form database. Having an email service system. Selecting a reply request function from a user and sending the created mail by combining the contents of the outgoing mail on the reply creation form; If the recipient opens the mail in which the reply request is selected, displaying the mail in which the contents of the outgoing mail are combined on the reply form; Sending a response to the sender when the recipient reads the mail, writes the response, and chooses to send the reply. The method of claim 6, The step of creating the above-mentioned reply content is displayed at the same time the content of the e-mail and the answer can be written at the same time, the e-mail service method having a reply request function, characterized in that to write a reply on the screen for reading a letter. Selecting a reply request function from a user and transmitting a written mail; When the recipient opens the mail in which the reply request is selected, combining and displaying the contents of the outgoing mail on the reply form; Sending a response to the sender when the recipient reads the mail, writes the response, and chooses to send the reply.