KR20020068099A - Apparatus and method for enbody service management system platform using message distributor - Google Patents

Abstract

PURPOSE: An apparatus and a method for embodying an SMS(Service Management System) platform using a message distribution system are provided to accept a plurality of services, in which different access models are required, with a consistent operating system by using a special message distributor, so as to manage a plurality of connection states through a single message distributor in case that a plurality of interworking programs are applied. CONSTITUTION: An SMS platform(200) includes a service controller interface part(210), a message distributor(250), a service part(260), a subscriber DB(230), and an external terminal interface part(270). The service controller interface part(210) is connected with a service controller(140) in order to provide service to a received call requested from the telephone of an exchange(100). The subscriber DB(230) manages authentication information in order to execute an authentication procedure for the login information of an inputted receiver. The service part(260) includes the first service pattern part(220) for ICW(Internet Call Waiting) service, the second service pattern part(222) for CTC(Click To Call) service, and the third service pattern part(224) for TMS(Telephony Mail Service). The external terminal interface part(270) is connected to an external terminal(300) so that the functions of the service part(260) can be provided to the external terminal(300). The message distributor(250) supports the development of services and an independent operation of protocols. The message distributor(250) has a function to manage the connection state between the external terminal(300) and a relevant service program or between the exchange(100) and a relevant service program and a message routing function to receive a response result after extracting and transmitting a specific service pattern part.

Description

Apparatus and method for enbody service management system platform using message distributor}

The present invention relates to an apparatus and method for implementing a service management system platform using a message delivery system, and more specifically, by using a separate message distributor supporting service development and independent operation of a protocol. An apparatus and method for implementing a service management system platform using a message delivery system for managing a connection status of a service interworking program in a network.

At present, the conventional service management system platform in the intelligent network is mainly configured to perform an external interworking function for the purpose of managing data for a service, and the number of external data (e.g., It executes a separate interlocking program as many as the number of services). Therefore, each device performs a procedure of stopping and restarting all related interworking programs because the service type unit and the external terminal interface unit are not collectively managed when performing a platform operation such as service upgrade. In the above procedure, since each linked program must manage its state with respect to the device connected thereto, each linked program must have separate software for state management.

This will be described with reference to the drawings as shown in Figure 1, Figure 1 is a block diagram showing a general service management system platform, having a local switch 120, a service switch 130 and a service controller 140 If there is a service (eg, call connection / text message transmission) request from the exchange 100, the service controller interface unit 210 recognizes the request, and the first service type unit 220 and the second service type unit 222. And a type part of the third service type part 224 that provides the requested service. Extract the data for the subscriber authentication procedure from the subscriber DB 230 through the linked service type unit, the first external interface unit 240, the second external interface unit 242, and the third external interface unit 244 By transmitting to the external interface corresponding to the service type unit linked to, the corresponding service logic is performed on the external terminal (300).

Here, the first service type unit 220 manages a total of three connections of the subscriber DB 230, the first external interface unit 240, and the service controller interface unit 210, and the service controller interface unit. 210, a first service type unit 220, a second service type unit 222, a third service type unit 224, a service controller 140, a first external interface unit 240, A total of seven connections between the second external interface unit 242 and the third external interface unit 244 are managed.

At this time, when performing a platform operation such as a service upgrade, for example, when applying a modified version to the first service type unit 220, the part directly affects when stopping the first service type unit 220 for this purpose Denotes the first external interface unit 240 and the service controller interface unit 210, and indirectly affected parts are all parts except the first external interface unit 240 and the service controller interface unit 210. That is, when a modification is applied to the first service type unit 220, since the first external interface unit 240 and the service controller interface unit 210 interworked by the first service type unit 220 are directly connected to each other, A program for managing a connection state between the first external interface unit 240 and the service controller interface unit 210 must be separately provided, and the second service type unit 222 is not provided. It may affect the third service type unit 224 intermittently.

As described above, as the spread of the Internet and the development of Voice Over Internet Protocol (VoIP) technology are rapidly progressing, when the type and number of newly developed services and corresponding interworking programs explode, it is necessary to develop individual software for each service. There is a problem. Here, the VoIP technology is a telephone technology for transmitting voice information in digital form in discontinuous packets by integrating and implementing a telephone service using an existing Internet protocol network.

In addition, since software developed for interworking with a specific service is sensitive to the state of the database, when a service is added (for example, during an upgrade), the service by the existing software must be stopped. There is a problem that can not be performed quickly.

The present invention has been proposed in view of the conventional problems as described above, and by using a separate message delivery unit that supports the development of services and independent operation of the protocol, a number of services that require different connection models are consistent. As it is accepted in the operating system, when multiple interlocking programs are applied, it is possible to manage a plurality of connection states with only a single message delivery unit, and apply a unique ID to each of the interlocking programs that share a shared connection. System and apparatus for implementing service management system platform using message delivery system to minimize the effect on other processes and protocols when errors occur by operating process and protocol and message delivery unit independently. It is intended to be implemented.

1 is a block diagram showing a general service management system platform.

2 is a block diagram showing a service management system platform using a message delivery unit of the present invention.

Figure 3 is a flow chart illustrating a process of performing a service from the telephone to the external terminal through the message transfer unit provided in the present invention.

4 is a flowchart illustrating a process of performing a service from an external terminal to a telephone through a message transfer unit provided by the present invention.

<Description of Symbols for Major Parts of Drawings>

100: switch 110: telephone

120: local exchange 130: service exchange

140: service controller 200: service management system platform

210: service controller interface unit 220: first service type unit

222: second service type part 224: third service type part

230: subscriber DB240: the first external interface unit

242: second external interface unit 244: third external interface unit

250: message delivery unit 260: service unit

300: external terminal 310: web server

320: Web Client 330: Communication Subscriber Management Server

In order to achieve the above object,

A telephone for sending an incoming call or text message; A switch comprising a local switch for establishing a call path generated from the telephone, a service switch for providing a switching function required for call connection, and a service controller for performing service control; A service management system platform device for connecting an external terminal consisting of a web server or a web client or a communication subscriber management server,

The service management system platform;

A service controller interface unit responsible for matching with the service controller;

When a call / text message transmission is requested from the exchange and interworking a service program for connecting the corresponding external terminal, a function for managing a connection state between the external terminal and the program, and a service for connecting the exchange with a call specified from the external terminal In the case of interlocking programs, a message for managing the connection state between the exchange and the program, and a message routing function for extracting the service type part in the service unit and transmitting the result to the service controller interface unit and the external terminal interface unit and receiving a response result. A transmission unit;

A service unit extracting a service type unit corresponding to the service linkage program from the message transfer unit;

A subscriber DB configured to manage authentication information for authenticating the user when the extracted service type is transmitted to an external terminal and provided to a user;

And an external terminal interface unit that is in charge of matching the service management system platform with the external terminal.

In addition, the service management system platform implementation method using the message delivery system of the present invention proposed to achieve the above object, the service request to the call connection and text message transmission from the subscriber phone connected to the exchange to the external terminal is performed; Determining whether the external terminal is connected to a network when it is input to a service management system platform;

Transmitting the requested call connection / text message from the subscriber telephone connected to the exchange to an external terminal if the connection result is unconnected, and transmitting the connection status result message to the service controller interface unit if the connection is established.

Receiving a message comprising a requested service type unique ID and a service linked program unique ID as a response message to the result message from the service controller interface unit;

Searching for a service linked program according to the linked program unique ID included in the received message;

Extracting, by a service unit, a program corresponding to a service type unique ID by using the searched linked program;

And transmitting the extracted program to an external terminal interface unit to request the service logic to be performed.

In addition, the service management system platform implementation method using the message delivery system of the present invention proposed to achieve the above object, the service request to connect the call according to the button clicked from the external terminal with the user subscribed to the exchange side When the service management system is entered into the platform, the service request message is transmitted to the external terminal interface unit in the service management system platform, and as a response message for the service request message, a message composed of the requested service type unique ID and the service interworking program unique ID. Receiving;

Searching for a service linked program according to the coordinated program unique ID included in the received message;

Extracting, by a service unit, a program corresponding to the service type unique ID using the searched linked program;

And transmitting the extracted program to the service controller interface unit to request the service logic to be performed.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

Figure 2 is a block diagram showing a service management system (hereinafter referred to as SMS) platform 200 using the message delivery unit 270 of the present invention, receiving external data for the purpose of managing data for services. In doing so, various kinds of interworking functions according to various forms are implemented to be managed through a single message delivery unit 250. The overall connection configuration is as follows.

An SMS platform 200 having a service controller interface unit 210, a message transfer unit 250, a service unit 260, a subscriber DB 230, and an external terminal interface unit 270;

Switch having a local exchange 120, a service exchange 130, and a service controller 140, when a service request is input from a telephone or an external terminal to send / receive the corresponding service performance requirements to the SMS 200 ( 100);

A web server 310, a web client 320, and a communication subscriber management server 330 is provided with an external terminal 300 for transmitting / receiving a service program transmitted from the SMS platform 200.

The local exchange 120 included in the exchange 100 connects to the service exchange 130 by setting a path of a call through a signal line input from an intelligent network user.

The service switch 130 detects the intelligent network service request and provides data to the service controller 140 by providing network access to the user connected to the local switch 120 or providing a switching function required for call connection. Send and receive a response.

The service controller 140 provides data necessary for service processing of the intelligent network, and performs service control such as a qualification test, a path designation, and an information translation on the information received from the service switch 130.

The service controller interface unit 210 included in the SMS platform 200 connects the service controller 140 to provide a service to a hand signal requested from the telephone 110 of the switch 100.

The subscriber DB 230 manages the authentication information to perform the authentication procedure for the login information of the input recipient.

The service unit 260 is a service that connects to a general telephone after outputting a message indicating that a call is being received to the external terminal 300 in the form of voice or text when the called party is busy using the Internet using a modem. A first service type unit 220 formed as a service (Internet Call Waiting Service) and a service for connecting a call to a corresponding phone when a specific click signal is transmitted from a web page on an external terminal, for example, a CTC service (Click To Call). The second service type unit 222 and the external terminal 300, which are formed as a service, use a service provided by a specific communication company to connect a received call to a voicemail box and store contents, for example, TMS (Telephony Mail). And a third service type part 224 formed of a service). Here, the service unit 260 is described as including only three types of parts, such as the ICW service, CTC service, and TMS, but may be added to other types of parts depending on the situation.

The external terminal interface 270 connects the external terminal so that the network operation and commercial or the service function requested from the phone 110 is provided to the external terminal 300.

The Message Distributor 250 is a part for supporting service development and independent operation of a protocol. When a call / text message transmission is requested from the exchange, a service program for connecting a corresponding external terminal is interlocked. A function of managing a connection state of an external terminal and the program, a function of managing a connection state of the exchange and the program when a call is designated from the external terminal and interworking a service program connecting the corresponding exchange, and extracting the service type part It has a message routing function that receives the response result after transmitting it.

In addition, the message transfer unit 250, the service linkage program for extracting a specific service type is set to the ID, which is an ID given when the initial registration of the message transfer unit, the service controller interface unit ( 210 or when the message is transmitted / received from the external terminal interface unit 270, a message formed with a specific service type unit unique ID and a service linking program unique ID interworking with the specific service type unit is used.

Operation of each part of the device implemented as described above will be described in detail with reference to the following flowchart.

3 is a flowchart illustrating a process of performing a service from a telephone to an external terminal through a message transfer unit provided by the present invention. The message transfer unit 250 of the SMS platform 200 transmits a message with other elements connected thereto. Indicates the process of receiving.

When a call connection to the external terminal 300 is requested from the telephone connected to the exchange 100 to the SMS platform 200 (S100), the SMS platform 200 is connected to the external terminal 300 corresponding to the requested call. It is connected to the Internet to determine whether the call is in a call state or a call connection state. If it is determined that the call connection is possible (No at S110) (S120), and if it is impossible (Yes at S110), the SMS platform 200 indicates that the user registered in the external terminal 300 has received a call. A service (eg, TMS) that outputs an incoming message to the display window of an external terminal so that it can be recognized and stores it in a voice mailbox, or a service that connects an incoming call to a general telephone according to a user's choice after output (eg, ICW service). Perform

In addition, when a text message transmission to the external terminal 300 to the SMS platform 200 from the telephone connected to the switch 100 is requested (S100), the SMS platform 200 is the external terminal corresponding to the requested call ( 300 determines whether the text message cannot be received or can be received because the service of a specific communication company is in use. If the determination result is received (No at S110) and outputs (S120), if it is impossible (Yes at S110), the SMS platform is a text message so that users subscribed to the external terminal can recognize the fact that the text message received Performs a service (eg, ICW service) for outputting the data to an external terminal.

Here, in order to perform the service, the service controller interface unit 210 in the SMS platform 200 is a SIP (Session Initiation Protocol) that is an ICW service interworking program of the corresponding ICW service unique ID and IETF (Internet Engineering Task Force) standard. After forming a message consisting of a unique ID (hereinafter referred to as SIP), it transmits it to the message delivery unit (S130).

In order to extract the ICW service type from the service unit 260 so that the ICW service can be provided to the user, the message transfer unit 250 receiving the message searches for a SIP, which is its interworking program (S140), and retrieves the retrieved SIP. Extract the ICW service type unit by using (S150).

At this time, when searching for the SIP among a plurality of pre-registered interlocking programs in the message transfer unit 250, after receiving the following message from the service controller interface unit 210, it searches for using this (S140). In this case, the message is a message formed of a SIP unique ID and an ICW service unique ID given at the time of initial registration as an interworking program of the ICW service in the message transfer unit 250 (S130). After receiving the message and extracting the ICW service program interworked by the SIP unique ID among the registered programs through a service unit (S150), the extracted program is transmitted to the external terminal 300 so that ICW service logic is performed. (S160).

The transmitted ICW service logic receives the user information for the user registered in the external terminal 300, and then interworking the subscriber DB 230 to authenticate it, and by completing the authentication process by comparing with the previously stored authentication information, Perform ICW service.

4 is a flowchart illustrating a process of performing a service from an external terminal to a telephone through a message transfer unit provided by the present invention. The message transfer unit 250 of the SMS platform 200 transmits a message with other elements connected thereto. Indicates the process of receiving.

When a specific button is clicked by a user on the web page output to the external terminal 300, and a call connection is requested according to the button to the SMS platform 200 (S200), the SMS platform 200 requests A service (eg, a CTC service that connects to a representative phone of a corresponding company when a banner advertisement is clicked on by a user on a web page) is connected to the exchange 100 corresponding to the call.

Here, in order to perform the service, the external terminal interface unit 270 in the SMS platform 200 forms a message composed of a corresponding service type CTC service unique ID and the CTC service interworking program unique ID, and then a message transfer unit. This is transmitted to 250 (S210).

The message transmission unit 250 receiving the message retrieves its companion program to extract the CTC service type unit from the service unit 260 so that the CTC service can be provided to the user (S220), and uses the retrieved companion program. To extract the CTC service type unit (S230).

At this time, when searching for the CTC service interlocking program among a plurality of pre-registered interlocking programs in the message transmitting unit 250, the following message is received from the external terminal interface unit 270, and then searched using the same. S220, wherein the message is a message formed of a CTC service linked program unique ID and a CTC service unique ID given at the time of initial registration as a linked program of the CTC service in the message transfer unit 250 (S210). After receiving the message and extracting the CTC service program linked by the unique ID of the linked program from the registered program through the service unit (S230), and transmits the extracted program to the service controller 140 to the CTC service logic is To be performed (S240).

After the transmitted CTC service logic receives the user information for the user registered in the external terminal 300, after interworking the subscriber DB 230 to authenticate it, and compared with the previously stored authentication information to complete the authentication procedure In connection with the service exchanger 130 through the service controller 140, the local exchange 120 corresponding to the requested call is retrieved and the final destination telephone is connected.

As described above, the present invention uses a separate message delivery unit that supports service development and protocol independent operation, thereby accommodating a plurality of services requiring a different connection model in a consistent operating system, thereby enabling a plurality of interworking operations. When the program is applied, the advantage of managing multiple connection states with only a single message transfer unit, the advantage of extracting the process by applying unique IDs to a plurality of interworking programs with shared access, and Independent operation of process, protocol and message delivery unit has the advantage of minimizing the impact on other processes and protocols when an error occurs.

In addition, preferred embodiments of the present invention are disclosed for the purpose of illustration, those skilled in the art will be able to make various modifications, changes, additions, etc. within the spirit and scope of the present invention, such modifications and modifications belong to the following claims You will have to look.

Claims (7)

A telephone for sending an incoming call or text message; A switch comprising a local switch for establishing a call path generated from the telephone, a service switch for providing a switching function required for call connection, and a service controller for performing service control; A service management system platform device for connecting an external terminal consisting of a web server or a web client or a communication subscriber management server, The service management system platform; A service controller interface unit responsible for matching with the service controller; When a call / text message transmission is requested from the exchange and interworking a service program for connecting the corresponding external terminal, a function for managing a connection state between the external terminal and the program, and a service for connecting the exchange with a call specified from the external terminal In the case of interlocking programs, a message for managing the connection state between the exchange and the program, and a message routing function for extracting the service type part in the service unit and transmitting the result to the service controller interface unit and the external terminal interface unit and receiving a response result. A transmission unit; A service unit extracting a service type unit corresponding to the service linkage program from the message transfer unit; A subscriber DB configured to manage authentication information for authenticating the user when the extracted service type is transmitted to an external terminal and provided to a user; Apparatus for implementing a service management system platform using a message delivery system, characterized in that the service management system platform and the external terminal interface unit responsible for matching with the external terminal. The method of claim 1, When a service is requested from an exchange or an external terminal, the service controller interface unit forms a message consisting of a service type unique ID and a service interworking program unique ID, and transmits the message to the message transfer unit. The service controller transmits a service from the message transfer unit in response to the transmitted message. Apparatus for implementing a service management system platform using a message delivery system, characterized in that when the program is transmitted, it is transmitted to the service controller. The method of claim 1, The message transfer unit stores interworking programs interworking the services to provide services requested through a telephone and an external terminal, respectively, and assigns a unique ID to the interworking program storing the interworking program, and the service controller interface unit and the external terminal. Apparatus for implementing a service management system platform using a message delivery system, characterized in that for extracting the service type unit in the service unit by using the interworking program ID and the service type unique ID included in each message input from the interface unit. The method of claim 1, The service type unit embedded in the service unit may be connected to a general telephone after outputting a voice or text message indicating that a call / text message is received to an external terminal when the receiver is busy using the Internet using a modem. The first service type unit, a second service type unit for connecting a call to a corresponding telephone when a specific click signal is transmitted from a web page on an external terminal, and a voice mail box when an external terminal is using a service provided by a specific communication company. Apparatus for implementing a service management system platform using a message delivery system characterized in that it comprises a third service type unit for storing the content connected to. The method of claim 1, When the service is requested from the exchange or the external terminal, the external terminal interface unit forms a message consisting of a service type unique ID and a service interworking program unique ID, and transmits the message to the message delivery unit. In response to the transmitted message, the external terminal interface unit provides a service from the message transmission unit. Apparatus for implementing a service management system platform using a message delivery system, characterized in that when the program is transmitted, it is transmitted to an external terminal. Determining whether the external terminal is connected to a network when a service request for making a call connection and a text message transmission from a subscriber telephone connected to an exchange to a external terminal is input to a service management system platform; Transmitting the requested call connection / text message from the subscriber telephone connected to the exchange to the external terminal if the connection result is unconnected, and transmitting the connection status result message to the service controller interface unit if the connection is established; Receiving a message comprising a requested service type unique ID and a service linked program unique ID as a response message to the result message from the service controller interface unit; Searching for a service linked program according to the linked program unique ID included in the received message; Extracting, by a service unit, a program corresponding to a service type unique ID by using the searched linked program; And transmitting the extracted program to an external terminal interface unit and requesting that the corresponding service logic be performed. When the service request for connecting the call according to the button clicked from the external terminal to the user subscribed to the exchange side is input to the service management system platform, the service request message is transmitted to the external terminal interface unit in the service management system platform, and the service request is performed. Receiving a message comprising a requested service type unique ID and a service linked program unique ID as a response message to the message; Searching for a service linked program according to the coordinated program unique ID included in the received message; Extracting, by a service unit, a program corresponding to the service type unique ID using the searched linked program; And transmitting the extracted program to a service controller interface unit to request a corresponding service logic to be performed.