KR102130830B1 - Electronic device departmental device management system - Google Patents

Abstract

The present invention relates specifically to a system for managing an electronic device implemented to provide a service for remotely checking a status and operation of an office multifunction device. The system comprises: a management terminal connected to a multifunction device through a network, receiving multifunction device status information of the multifunction device to transmit the multifunction device status information to a manufacturer of the multifunction device, and transmitting the multifunction device status information or own terminal status information when an event occurs or a status check request is made; and a management server monitoring a status of the multifunction device or the management terminal in real time through the multifunction device status information or the terminal status information received from the management terminal and notifying the user of the status of the multifunction device or the management terminal.

Description

ELECTRONIC DEVICE DEPARTMENTAL DEVICE MANAGEMENT SYSTEM}

The present invention relates to an electronic device management system, and more particularly, to an electronic device management system implemented to provide a service for remotely checking the status and operation of an office multifunction device.

Office equipment, such as printers, fax machines, and even scanners, are now indispensable devices in the general home as well as in companies dealing with paperwork.

In particular, if there are many printers and faxes that are owned due to the large amount of document processing, the network connection is processed to manage them on the server side, and the server manages the documents sent to the printer through the device manager spool, or sets the waiting order. In the case of fax, the interface is also provided so that the fax manager can send faxes directly from the user's PC.

However, the management of the existing multifunction machine has a drawback that, when a malfunction of the multifunction machine occurs, the problem can be solved only by contacting the manufacturer of the multifunction machine and repairing the malfunctioned part manually by a mechanic.

On the other hand, the above-described background technology is the technical information acquired by the inventor for the derivation of the present invention or acquired in the derivation process of the present invention, and is not necessarily a known technology disclosed to the general public before filing the present invention. .

Korean Registered Patent No. 10-0906441 Korean Registered Patent No. 10-1457891

One aspect of the present invention is implemented to enable real-time checking of the status of the multifunction device through a server that receives the data of the multifunction device itself and the terminal managing the multifunction device so that the status and operation of the office multifunction device can be remotely checked and controlled. Provide an electronic device management system.

In addition, by providing a 3D augmented reality service using a user terminal such as a smart phone, an electronic device management system is provided so that an administrator can check checkpoints necessary for management of the multifunction device.

Furthermore, the present invention transmits information to an electronic device, for example, an office multifunction device, or receives information from an office multifunction device, confirms the state of the office multifunction device or controls the office multifunction device.

Furthermore, the present invention allows limited access to the office multifunction device by performing an authentication procedure for confirming whether the terminal device connected to the office multifunction device is a pre-registered terminal device.

Furthermore, the present invention collects status information of office equipment, such as temperature, humidity, location, vibration, sound, smoke, paper amount, toner amount, and the like.

The technical problems of the present invention are not limited to the technical problems mentioned above, and other technical problems not mentioned will be clearly understood by those skilled in the art from the following description.

The electronic device management system according to an embodiment of the present invention is connected to each other through a multifunction device and a network, receives multifunction device status information of the multifunction device, transmits it to a manufacturing company of the multifunction device, and if there is an event or request for status confirmation, the multifunction device state A management terminal that transmits information or its own terminal status information; And a management server that monitors in real time the status of the multifunction device or the management terminal through the multifunction device status information or the terminal status information received from the management terminal, and notifies the user of the status of the multifunction device or the management terminal.

In one embodiment, the management terminal directly transmits the MFP status information to the manufacturer of the MFP without passing through the management server, and transmits at least one device of an impact sensor, a tilt sensor, an acceleration sensor, and an LTE module. When the terminal is stolen, the terminal status information corresponding to the theft event is generated and transmitted to the management server, and the management terminal includes a vibration sensor installed in a plurality of multifunction devices, and the operation of each multifunction device Detects the pattern of vibration according to the generated pattern information for each multifunction device and transmits it to the management server, and the management server stores and stores the normal vibration pattern according to the operation of the normal multifunction device, and the stored normal vibration pattern and the management terminal When there is a multifunction device that vibrates beyond the error range from the normal vibration pattern by comparing the vibration patterns of the multifunction devices received from the user, the user is notified of the abnormality of the multifunction device and accesses the 3D augmented reality service provided by the management server to access the multifunction device Further comprising a plurality of user terminals to check the check points necessary for the management of the 3D augmented reality, the management terminal, the usage information according to the frequency of use of the multifunction device and the temperature information of the space where the multifunction device installed through a temperature sensor is installed And the humidity information of the space where the multifunction device is measured through a humidity sensor is transmitted to the management server at a predetermined cycle, and the management server reads usage information, temperature information, and humidity information periodically received from the management terminal to multifunction device. If the minimum usage condition for determining the print quality deterioration is not satisfied, the management terminal is requested to drive the cleaning function of the multifunction device, or the user terminal is periodically used to prevent deterioration of the print quality of the multifunction device. Request, and the management server generates a shooting request signal to request the shooting of the place to install the multifunction device through the camera provided in the user terminal so that the user can read the structure of the place to install the multifunction device. To the user terminal When the location between the preliminary locations is confirmed through the image information received from the user terminal, the arrangement of the furniture and the types of furniture arranged in each preliminary location is modeled in 3D, and the multifunction device information of the multifunction device to be installed is transmitted. Generates an installable list listing the places where the multifunction device can be installed according to the type of the multifunction device identified through, and the user terminal attempts to install the multifunction device through a camera provided according to a shooting request signal received from the management server. When one or more preliminary locations are photographed, image information is generated for each preliminary location photographed and transmitted to the management server, and the management server is selected from the installation spaces included in the installable list through optimal installation space analysis. The installation recommendation list listed according to the ranking from the installation site is provided to the user, and the optimal installation space analysis is performed by determining the distance value of each computer from each computer to the place where the multifunction device is installed for each place listed in the installable list. After calculating the result by multiplying by the frequency value according to the frequency of use of the multifunction device for each user, it is possible to generate an installation recommendation list by ranking from the place forming the largest result value.

According to one aspect of the present invention described above, the multifunction device administrator can easily check the state of the multifunction device through a web terminal, and further, through the augmented reality service, the administrator can easily check the process required for multifunction device management and follow it It provides an effect that can help to maintain the multifunction device.

1 is a diagram illustrating a schematic configuration of an electronic device management system according to an embodiment of the present invention.
Figure 2 is a flow chart illustrating a multi-function device automatic cleaning request method according to the present invention.
3 is a view for explaining a method for recommending a multi-function device installation location according to the present invention.

For a detailed description of the present invention, which will be described later, reference is made to the accompanying drawings that illustrate, by way of example, specific embodiments in which the present invention may be practiced. These examples are described in detail enough to enable those skilled in the art to practice the present invention. It should be understood that the various embodiments of the invention are different, but need not be mutually exclusive. For example, certain shapes, structures, and characteristics described herein may be implemented in other embodiments without departing from the spirit and scope of the invention in connection with one embodiment. In addition, it should be understood that the location or placement of individual components within each disclosed embodiment can be changed without departing from the spirit and scope of the invention. Therefore, the following detailed description is not intended to be taken in a limiting sense, and the scope of the present invention, if appropriately described, is limited only by the appended claims, along with all ranges equivalent to those claimed. In the drawings, similar reference numerals refer to the same or similar functions throughout several aspects.

Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the drawings.

1 is a diagram illustrating a schematic configuration of an electronic device management system according to an embodiment of the present invention.

Referring to FIG. 1, an electronic device management system 10 according to an embodiment of the present invention includes a management terminal 100 and a management server 200.

The management terminal 100 is connected to the multifunction apparatus 300 and the network through a management protocol of the multifunction apparatus 300 received from the manufacturer 500 of the multifunction apparatus 300, and the multifunction apparatus status information of the multifunction apparatus 300 (eg For example, the current amount of toner or the amount of output paper, etc.) is received and transmitted to the manufacturer 500 of the multifunction device 300, and an event such as exhaustion of the toner of the printer is consumed or from the management server 200 If there is a request to check the status, the multifunction device status information or its terminal status information is transmitted to the management server 200 through the network.

Here, the network includes a wired communication network or a wireless communication network, and connects communication between the management terminal 100 and the multifunction peripheral 300, the management terminal 100 and the management server 200, and transmits and receives data between each other. Do it.

In addition, the terminal status information of the management terminal 100 may include power source information, accelerometer information, and location (GPS/Cell positioning) information.

In one embodiment, the management terminal 100 may directly transmit the multifunction device status information to the manufacturing company 500 of the multifunction device 300 without going through the management server 200.

In addition, the management terminal 100 generates a terminal state information corresponding to the theft event when the theft of the terminal occurs by using at least one device of an impact sensor, a tilt sensor, an acceleration sensor, and an LTE module to manage the server 200 ).

At this time, the LTE module, as a means for position reading, as well as performing an anti-theft function such as an impact sensor, a tilt sensor, or an acceleration sensor, is connected to a network as a means for communication, and performs a function of transmitting and receiving data. It might be.

That is, the management terminal 100, after storing the place where it is installed, when a change of the place without the administrator occurs, that is, at least one device of the shock sensor, tilt sensor, acceleration sensor and LTE module When the movement by is detected, the terminal status information according to the theft alarm signal is generated and transmitted to the management server 200.

At this time, the device for detecting movement is not limited to the above-described impact sensor, tilt sensor, acceleration sensor, or LTE module, and any device capable of detecting the movement of the device may be applied without regard to its name.

After receiving the terminal status information according to the theft alarm signal, the management server 200 reads whether the movement is a movement by an authorized administrator, and if it is determined that the movement is unauthorized by an unauthorized person, it will be described later. The user terminal 400, the manufacturer 500 of the multifunction device 300, or the police station will be notified.

The management terminal 100 according to the present invention is a device recognized by the multifunction device 300 as a network adapter, and status information received from the multifunction device 300 may be transmitted to the manufacturing company 500.

However, the multifunction device 300 may transmit status information to the manufacturing company 500 without passing through the management terminal 100.

In one embodiment, the management terminal 100 is provided with a vibration sensor (not shown in the drawing for convenience of description) which is installed on a plurality of multifunction devices 300-1 to 300-N, and each multifunction device 300 -1 to 300-N) by detecting the pattern of vibration according to the operation of the pattern information can be generated for each multifunction device and transmitted to the management server 200.

One management terminal 100 may be installed in one or more multifunction devices 300.

The management server 200 stores normal vibration patterns according to the operation of the normal multifunction machine 300, and stores the normal vibration patterns and the multifunction machines 300-1 to 300-N received from the management terminal 100. If there is a multifunction machine 300 that vibrates beyond the error range from the normal vibration pattern by comparing the vibration pattern of, the user is notified of the abnormality of the multifunction machine 300.

That is, since the degree of mechanical friction changes in the case of a configuration such as an internal drum due to repeated use over time, the multifunction device for home or office use changes the pattern of vibration generated as the multifunction device operates over time. .

Accordingly, the present invention, when the vibration pattern generated in a specific multifunction machine vibrates out of a normal range by using a change in the vibration pattern of the multifunction machine, consumables such as ink or toner are consumed, or wear or defects in the configuration of the drum, etc. It is possible to promptly manage and repair the multifunction device by reading the occurrence and notifying the user.

Furthermore, the management server 200, when notifying the user through the user terminal 400, 3D augmented reality (AR) to determine which part (for example, toner, drum or roller, etc.) of the multifunction device has a problem. , Augmented Reality) to help users identify and repair the problem.

The management server 200 monitors the status of the multifunction apparatus 300 or the management terminal 100 in real time through the multifunction apparatus status information or the terminal status information received from the management terminal 100, and the multifunction apparatus 300 or the management terminal ( 100) is notified to the user via the user terminal 400.

In one embodiment, the management server 200 may execute or manufacture various software based on an operating system (OS), that is, a system. The operating system is a system program for enabling the software to use the hardware of the device, such as Android OS, iOS, Windows Mobile OS, Sea OS, Symbian OS, BlackBerry OS Mobile computer operating system and Windows, Linux, Unix, It can include any computer operating system such as MAC, AIX, HP-UX.

The electronic device management system 10 having the configuration as described above may further include a user terminal 400.

The user terminal 400 is a terminal used by an administrator who manages the multifunction apparatus 300, accesses a 3D augmented reality service provided by the management server 200, and 3D augmented reality check points necessary for management of the multifunction apparatus 300. By confirming as, it is to easily check the management status of the multifunction apparatus (300).

In one embodiment, the user terminal 400 is a communication-capable terminal equipped with a monitor, such as a PC, a laptop, a smart phone, and a mobile phone, and can download and install an application provided by the management server 200 and manage it You can check the 3D augmented reality by accessing the web page provided by the server 200.

The electronic device management system 10 having the above-described configuration reads the status of the multifunction apparatus 300 in real time according to the automatic multi-function cleaning request method below, and prints ink when the usage amount of the multifunction apparatus 300 is below a certain level. It can be prevented from occurring due to the use of solidified.

Referring to FIG. 2, first, the management terminal 100 checks the usage information according to the usage frequency of the multifunction device 300 (S110), and the usage frequency is the lowest usage frequency (for example, one week) Twice or twice, etc.) Sorry (in the case of Yes in S120), temperature information of the space where the multifunction device 300 measured through a temperature sensor is installed and humidity information of the space where the multifunction device 300 measured through a humidity sensor is installed Is read (S140).

However, when the use frequency of the multifunction device 300 is less than the critical use frequency to determine whether the printer is operating normally (for S130 Yes) (for example, once a month or once every two months, etc.) Immediately before reading the temperature or humidity, the management server 200 requests cleaning of the multifunction device (S160).

Next, the management server 200 reads usage information, temperature information, and humidity information received at a predetermined period (for example, 7 days or 10 days, etc.) from the management terminal 100, and displays the multifunction device 300. When the minimum use condition for determining a decrease in print quality is not satisfied (YES in S150), the cleaning function of the multifunction device 300 is requested through the management terminal 100 or the multifunction device ( In order to prevent deterioration of the print quality of 300), periodic use of the multifunction device 300 is requested (S160).

The electronic device management system 10 having the above-described configuration allows the multifunction device administrator to easily check the state of the multifunction device through a web terminal in real time, and there is no proper use of the multifunction device 300, resulting in functional problems. It can be prevented in advance to maintain the function of the multifunction device 300, and furthermore, through the augmented reality service, an administrator can easily check and follow the process required for multifunction device management to help maintain the multifunction device. .

The electronic device management system 10 having the above-described configuration may perform a multi-function device installation location recommendation function. A method for recommending a multi-function device installation location according to the present invention will be described with reference to FIG. 3.

First, the management server 200 takes a picture of the place where the multifunction device 300 is to be installed through the camera provided in the user terminal 400 so that the user can read the structure of the place where the multifunction device 300 is to be installed. The photographing request signal for requesting is generated and transmitted to the user terminal 400.

When at least one preliminary location to install the multifunction device 300 is photographed through the camera provided in the user terminal 400 receiving the photographing request signal from the management server 200, image information is generated for each preliminary location photographed To the management server 200.

In the management server 200 receiving the image information from the user terminal 400, when the location between the spare locations is confirmed, the arrangement of the furniture and the types of the furniture arranged in each spare location are modeled in 3D, and the multifunction device to be installed The user terminal is generated by generating an installable list (recommended 1, recommended 2, and recommended 3 in FIG. 3) listing the places where the multifunction device 300 can be installed according to the type of the multifunction device 300 identified through the multifunction device information of 300. (400).

The administrator who owns the user terminal 400 receiving the installable list sees the list and selects the installation location of the multifunction apparatus 300, thereby reducing the trouble of finding an installation space for the multifunction apparatus 300 installation. Will be.

Next, the multifunction device installation location recommendation function according to the present invention for selecting the installation position of the multifunction device 300 in an office space where multiple computers 300 may be used will be described.

First, the management server 200 provides the user with an installation recommendation list listed according to the ranking from the optimal installation space selected through the optimal installation space analysis among the installation spaces included in the installable list generated according to the above-described method. Can.

At this time, the optimal installation space analysis is the frequency according to the frequency of use of the multifunction device 300 for each user of each computer, the distance value according to the movement from each computer to the place where the multifunction device 300 is installed for each place listed in the installable list. After calculating the result by multiplying by the value, the installation recommendation list is generated by ranking from the place forming the largest result.

Referring to FIG. 3, the optimal installation space analysis is as follows.

For each recommendation 1, recommendation 2, and recommendation 3 listed in the installable list, the user can use the frequency value according to the use of each computer in the distance value of each route from the computers 1 to 8, that is, the route 1, the route 2, or the route 3. The result is multiplied to produce the result.

If the frequency of the user of the computer 1 is the most frequently used computer, the frequency value is 10, and the frequency value of the user who uses the other computer is 5 (that is, the frequency of use is higher as the frequency of use of the multifunction apparatus 300 is higher). ),

If the route value of route 1 according to recommendation 1 is 10, the route value of route 2 is 7, and the route value of route 3 is 5 (that is, the shorter the route, the higher the route value),

The result of computer 1 is 100 according to 10*10, the result of computer 2 is 50 according to 5*10, each of computer 3 to computer 5 is 35 according to 5*7, and computers 6 to 8 Each result of is 25 according to 5*5, so the total is 300.

According to this calculation method, the sums calculated from recommendation 2 and recommendation 3 are compared, and the installation recommendation list is generated by ranking from the place with the highest value.

As a user, it is possible to select the best multi-function device 300 installation location by selecting the highest priority place from among the places listed in the installation recommendation list.

The electronic device management system 10 having the above-described configuration can maximize the work efficiency of the office space by recommending an optimal installation place when a plurality of people use the multifunction device 300, and the office space Utilization can also be increased.

The management server 200 performing the functions as described above may include a backup file distribution module (not shown in the drawings for convenience of description).

The backup file decentralization module generates important information such as user information or system information to be protected from external attacks such as hacking or ransomware as a backup file, and then the generated backup file is the primary backup file containing the same data. Creates and saves the secondary backup in turn, but stores the primary backup file and secondary backup file in different storage locations.

However, the creation of the backup file is not limited to the primary and secondary, and multiple backup files of the third or higher may be generated in consideration of the performance of the system.

In addition, the backup file decentralization module is set at a preset cycle (for example, once every 3 hours, which is basically a set cycle on the system, once every 5 hours, etc.), but is not limited to the set cycle, and is a cycle specified by the user. It can be set even if it is set) Change the storage location of the saved primary backup file and secondary backup file to a preset location on the system or a newly created location.

At this time, it is preferable that the moving location of the backup file is designated as a folder or a sub-folder generated according to an arbitrary random variable, not a location previously set or designated by a user on the system.

Accordingly, it is possible to predict the existence of a folder in which an attacking program such as hacking or ransomware is located, or the location of the folder where the file to be attacked is located, and to easily attack it, as well as to prevent customer information that should not be deleted. The same important data can be prevented from being accidentally deleted or modified by the user.

In the present invention, the primary backup file and the secondary backup file are files that contain data of the same contents, and there is no superiority between them, and the secondary backup after the primary backup file is moved even when the files are moved. The file may be moved, or the primary backup file may be moved after the secondary backup file is moved.

In one embodiment, when the intrusion is detected from the outside, the backup file distribution module continuously performs replication from previously generated primary backup files and secondary backup files to generate a plurality of sub backup files of each backup file. In addition, the generated multiple sub-backup files may also be individually stored in different locations created according to random variables.

Accordingly, by dividing and storing a plurality of backup files sporadically generated on the system in arbitrary places, necessary data, etc., can be obtained by using backup files sporadically present on the system even when some backup files are lost or deleted by an attack. Can be easily recovered.

Next, the backup file decentralization module permanently deletes, on the system, a file determined to be an attacked backup file among a plurality of backup files.

Accordingly, in the present invention, a normal function on a system may not be performed due to a hacking or ransomware attack, or a zombie program that may expose other files on the system to risk due to the attack. By deleting the file on the system in advance, it is possible to prevent the entire system from being attacked by some files.

In one embodiment, when the backup file decentralization module stores a backup file in a synchronization folder linked to a cloud service, when the backup file is stored in the corresponding synchronization folder and the stored backup file is uploaded on the cloud, the corresponding synchronization You can turn off synchronization for a folder.

For example, when the cloud service for user synchronization is referred to as "Dropbox", the function of the backup file decentralization module as described above is implemented using the "optional synchronization service" provided by "Dropbox".

That is, when the backup file decentralization module creates a "backup folder" on the system as a space for storing the backup file, the cloud service creates the newly created "backup folder" on the cloud as well.

Next, the backup file decentralization module will store the backup file in the corresponding folder, and accordingly, the backup file is also uploaded on the cloud.

Finally, when the upload of the corresponding backup file on the cloud is completed, the backup file decentralization module selectively releases only the synchronization for the "backup folder" used for uploading the backup file, and deletes the "backup folder" on the system.

In this case, instead of disabling synchronization for the entire system, by disabling synchronization for only the "backup folder" that was temporarily created for use in uploading backup files, a stable synchronization service with the cloud service is continuously performed. On the other hand, as the backup file is uploaded on the cloud and then deleted on the system, the backup file is safely stored on the cloud, and it is possible to fundamentally prevent continuous exposure to attacks that have infiltrated the system.

In one embodiment, the backup file decentralization module downloads a backup file that has been uploaded to the cloud service by re-synchronizing a folder that has released selective synchronization when it is the order to change the storage location of the backup file that has been uploaded on the cloud. Thereafter, the downloaded backup file may be moved to a newly created location according to random variables as described above.

A part of the configuration of the management server 200 performing the above-described functions may be implemented by artificial intelligence, and may include a decision reason presentation module (not shown in the drawings for convenience of explanation).

The decision reason presentation module not only classifies and predicts the data given or input by the user, but also analyzes the causality of the decision to find an appropriate basis, and why the artificial intelligence suggests the result. The reason can be explained at the user level. By enabling reliable decision-making between the user and artificial intelligence through the decision reason presentation module, feedback by the user can be appropriately reflected when problems or errors occur. In addition, by placing a decision-making reason-providing module, it is possible to clearly explain the cause of why such a result is not provided for the result of artificial intelligence, so that the distrust of the user can be solved. In the case of learning, it is possible to prevent the overfitting problem that the optimal solution in the region may be selected rather than the optimal solution from the overall perspective.

In one embodiment, the decision reason presentation module may further include a model building module and a reason description interface module. The model building module may be implemented as an in-depth description learning module, an interpretable model generation module, and a model induction module.

The deep description learning module is a modified deep learning technology that enables deep neural networks to learn features that can be described. Nodes in the hidden layer can be trained to represent meaningful properties. For example, if you are learning a model that distinguishes the images of the arms and legs, each hidden node can be a finger or toenail, finger or toe, palm or sole. By learning to indicate the location, etc., when the model determines that an image is a hand, it is possible to know the basis of the judgment through an activated hidden node. The basis for this determination may also be expressed linguistically through a natural language generation model such as RNN (Recurrent Neural Network). RNN is a model of deep learning and is a kind of artificial neural network. It is used to learn data that changes over time, such as time series data. It uses input control vectors, oblivion vectors, and output control vectors to input and output data. Get In the input control vector, the input signal accepts the value after going through the connection layer with the activation function, and the oblivion vector serves to reflect a part of the past input into the current input. And the output control vector takes in the value using the activation function considering the past value and the modified input value. And the final result goes back to the input. Such a circulatory neural network is mainly used to classify document emotions or recognize handwriting, and may also be mainly used for speech recognition, time series prediction, or waveform generation. This is because input data can be processed in an appropriate order even if it has a fixed shape without order.

In addition, in one embodiment, the in-depth description learning module may visually display a portion based on an image. For example, when the artificial intelligence system classifies a cat image, the existing system derives only whether or not the input image is a cat, but the in-depth learning module derives whether or not it is a cat, and uses the basis image (hair, whiskers, etc.) of the user. Can provide.

The interpretable model generation module can construct structured data into an interpretable causality model. According to an embodiment, a model generation module that can be interpreted may be constructed using Bayesian program learning (BPL), and BPL is a method of learning to express a combination of small pieces, for example, learning a model that generates letters. When you do, divide the letters into strokes to create the most reasonable combination of strokes. BPL can be imitated as if it is a human being without a large amount of data, and it is an evolution of the Neural Network, and when a new event is given, the probability value can be changed based on the event. That is, BPL is not a method of changing only the weights of virtual variables, but also includes creating other virtual variables in the middle. When a new environment is given, it is to understand the phenomenon in a different way.For example, if you throw a coin 100 times, and you get 60% of the front and 40 times of the back, you get 60% of the probability that the front will come out. It is a method of lowering the probability that the head will come out to 59.4%.

In addition, in one embodiment, the interpretable model generation module may be implemented through a stochastic approach. The stochastic approach can be learned with just a few samples, and is similar to learning that, for example, showing long and short chairs, there are also chairs of medium length. In other words, it is a technique of learning by filling in insufficient data by itself. Depending on the embodiment, the stochastic approach may include the ability to calibrate the probability and program itself through mathematical calculations.

In addition, in one embodiment, the interpretable model generation module may be implemented using And-Or-Graph. And-Or-Graph is an AND/OR graph, which shows the condition and conclusion relationship of rule and AND/OR relationship in a graph form. As the intermediate and final data derived by artificial intelligence are structured, the model decision process is logically It has the advantage of being easy to explain. That is, the graph is represented by the AND node and the OR node, and all the AND nodes must be processed, and only one OR node can be processed. Using the AND/OR graph, a set of rules interspersed with each other can be viewed as a structure, and the logical relationship between each sentence can be easily identified.

The model induction module can infer any black box model into a descriptive model. In one embodiment, the model induction module may be implemented with local interpretable model-agnostic explanations (LIME), which makes any black box model locally descriptive through sparse linear combinations around already descriptive data. Can. For example, if a black box model classifying an image determines that an image is a heart, a description of the heart of another model that can already be explained, that is, the pixel representing the heart is compared to a given image to determine which part is the heart. Can be presented.

In addition, in one embodiment, the model induction module may be implemented as bayesian rule lists (BRL) representing a model as a series of if-then conditional statements. BRL divides high-dimensional, multi-variable feature spaces into simple and already interpretable conditional statements to understand complex models.

The above-described in-depth description learning module, an interpretable model generation module, and a model induction module may be operated independently of each other or in combination with each other, and the implementation order thereof may also vary according to embodiments.

Next, the reason description interface module can express the description of the artificial intelligence decision in a way that the user can understand. Reason Description The interface module may include essential items such that the presented description is repetitive, includes all necessary descriptions, does not include unnecessary descriptions, and appropriate amounts. That is, the user can easily provide the user with the language, tables, images, graphs, formulas, etc., which process and reason the artificial intelligence produced the final result and what factors or data influenced each step. .

In addition, the reason description interface module may receive a user's correction command. To this end, the reason description interface module may include corrections as essential items such that the explanation is flexible, respects user feedback, and watches for gradual change. The user can evaluate and develop the effectiveness of the reason description interface module by receiving feedback from the user about the clarity and utilization of the description.

In another embodiment, the decision reason presentation module may be formed as a causality model. The causal model can be formed by combining deep learning and a Markov random field. First, the probability distribution of the deep Markov random field model is modeled from the training data, and the structure of the Markov random field indicating conditional independence between random variables is learned. Deducing the latent function of the structured Markov random field into a deep neural network alleviates the problem that the number of parameters required for the latent function increases exponentially as the number of input variables increases. You can learn the relationship. According to an exemplary embodiment, after class classification problems are learned as attributes and supercategories as auxiliary tasks, linear expression can be combined at the output stage to enable effective expression. It can also include an interactive learning algorithm that allows a person to check whether a causal relationship has been correctly learned and give feedback to correct it.

In another embodiment, the decision reason presentation module may be implemented as an analysis module. As a technique for regressing a time series function to multivariate Gaussian based on various kernels, the optimal kernel combination representing the kernel in a Gaussian process can be learned to explain given time series data based on the kernel combination found above. Furthermore, by learning a combination of a kernel that is commonly expressed even when there are multiple time series data and a kernel that expresses characteristics of each time series data, features that are common in multiple time series data can be described. By writing the combination of kernels found through the time series data analysis model in natural language, it is possible to explain to users the process of deriving the decision made by artificial intelligence and the reason in natural language.

Through this decision reason presentation module, it is possible to explain the components involved in the decision-making process by visualizing and texting the decision-making process of artificial intelligence from the user's point of view, and at the same time analyze the correlation of complex models to cause It can be explained by dividing it into elements and result elements. In particular, it is created in the form of an automatic report that can be easily understood by the user, so that the artificial intelligence can interact with humans more precisely by providing a reason as well as a result of analyzing the data.

The electronic device management system 10 having the above-described configuration may be implemented on a development environment management system (not shown in the drawings for convenience of description).

In the development environment, multiple developers use multiple development systems for software development, and each development system can develop and manage software components and software under the control of the developer. Each development system uses the Trusted Platform Module (TPM) standard technology, so that software components can be used only in licensed development systems. The Trust Platform Module (TPM) is a kind of security device, and can generate and manage a security key for data encryption.

The development environment management system can restrict the developer's authority to use the software component and perform security authentication for the development system used by the developer.

When the development environment management system receives a request for permission to create or modify a software component from the development system, the development environment management system may process permission message for creation or modification of the software component by checking authorization information of the corresponding development system.

Here, the software component is configured to include at least one of source code, a binary containing debugging information, a pure binary containing no debugging information, a document for detailed description of the code, and a process formula model for understanding the code. Can.

The permission information may include at least one of a read permission to read the software component, a storage permission to create and modify the software component, and a permission adjustment permission to adjust the permission information.

When a software component is generated or modified by any one development system that satisfies authority information, the development environment management system can store it and control it so that it can be shared with other development systems. This is because a module built by one development system may need to be used in another development system.

The development environment management system can build a database that stores the history of creation or modification of these software components. This is because it is possible to track how the value of a specific variable has changed step by step through history information, and also to understand how the specific variable has changed the value of any other variable.

Specifically, the development environment management system is the type of software component, whether the software component is created/modified, the date of creation/modification of the software component, the frequency of creation/modification of the software component, and the development that creates/modifies the software component. It is possible to generate history information including the system's authority information.

The development environment management system may assign an index to each generation of history information and store it in the history information database.

At this time, the development environment management system may build a history information database for each type of software component. That is, the development environment management system can build a history information database according to the importance of the software component, and the history information database of the software component corresponding to the highest importance type is a database update target for storage space management as described below. It may be excluded.

Alternatively, the development environment management system may build a history information database for each creation/modification date of the software component. For example, the development environment management system may build a history information database on a specific date, and exclude the history information database from the database update target.

Alternatively, the development environment management system may establish a history information database for each authority information. For example, the development environment management system constructs a database of the history information of the software component by the development system corresponding to the authority to adjust the authority information regarded as the highest authority information, and excludes the history information database from the database update target. I can do it.

As described above, the development environment management system may update the history information database for efficient storage space management.

Specifically, the development environment management system may update the history information database when the index of the history information database reaches a preset index.

For example, the development environment management system may divide the entire index of the history information database into three sections in ascending order.

The development environment management system may delete the history information corresponding to the section including the lowest index among the three sections without condition. The history information corresponding to the section can be regarded as a long time after the creation/modification date. Therefore, it is unlikely that the history information will be referenced again, so it can be deleted without conditions.

The development environment management system may update the history information corresponding to the middle section among the three sections by determining whether to delete or maintain it according to the type of software component. That is, the development environment management system can classify the importance according to the type of the software component, and maintains only the history information corresponding to the type of the software component having the highest importance among the history information corresponding to the middle section among the three sections and the remaining history The history information database can be updated by deleting all information.

Alternatively, the development environment management system may update the history information corresponding to the middle section among the three sections by determining whether to delete or maintain it according to the frequency of creation/modification of the software component. That is, the history information database may be updated by deleting all of the history information corresponding to the middle section among the three sections whose generation/modification frequency is higher than a preset reference frequency and maintaining the remaining history information.

Alternatively, the development environment management system may update the history information corresponding to the middle section among the three sections by determining whether to delete or maintain it according to the authority information of the development system. In other words, the history information, which is the authority to adjust the authority information of which the authority information is regarded as the highest authority information among the history information corresponding to the middle section among the three sections, is maintained, and all the remaining history information is deleted. The history information database can be updated.

The development environment management system can maintain history information corresponding to the section including the highest index among the three sections. The history information corresponding to the corresponding section can be regarded as a relatively recent creation/modification date, and thus it is highly likely that the history information will be referenced again, so that it can be maintained.

The above-described embodiments are for illustration only, and those having ordinary knowledge in the technical field to which the above-described embodiments belong can easily be modified into other specific forms without changing the technical idea or essential characteristics of the above-described embodiments. You will understand. Therefore, it should be understood that the above-described embodiments are illustrative in all respects and not restrictive. For example, each component described as a single type may be implemented in a distributed manner, and similarly, components described as distributed may be implemented in a combined form.

The scope to be protected through the present specification is indicated by the claims, which will be described later, rather than the detailed description, and should be interpreted to include all modified or modified forms derived from the meaning and scope of the claims and equivalent concepts thereof. .

10: electronic device management system
100: management terminal
200: management server
300: all-in-one
400: management server

Claims (2)

A management terminal that is connected to each other through a multifunction device and a network, receives multifunction device status information of the multifunction device, transmits it to the manufacturing company of the multifunction device, and transmits the multifunction device status information or its own terminal status information when an event occurs or a status check request; And
It includes a management server that monitors the status of the multifunction device or the management terminal in real time through the multifunction device status information or the terminal status information received from the management terminal, and notifies the user of the status of the multifunction device or the management terminal,
The management terminal, without passing through the management server, directly transmits the MFP status information to the manufacturer of the MFP, and steals the terminal using at least one of a shock sensor, a tilt sensor, an acceleration sensor, and an LTE module. When this occurs, the terminal status information corresponding to the theft event is generated and transmitted to the management server,
The management terminal includes a vibration sensor installed in a plurality of multifunction devices, and detects a vibration pattern according to the operation of each multifunction device, generates pattern information for each multifunction device, and transmits it to the management server.
The management server stores the normal vibration pattern according to the operation of the normal multifunction machine, compares the stored normal vibration pattern with the vibration pattern of each multifunction device received from the management terminal, and vibrates beyond the error range from the normal vibration pattern. If there is, notify the user of the abnormality of the multifunction device,
Further comprising a plurality of user terminals to access the 3D augmented reality service provided by the management server to check the checkpoint necessary for the management of the multifunction device in 3D augmented reality,
The management terminal transmits usage information according to the frequency of use of the multifunction device and temperature information of a space in which the multifunction device is measured through a temperature sensor and humidity information of a space in which the multifunction device is installed through a humidity sensor is transmitted to the management server at a predetermined cycle. And
When the management server does not satisfy the minimum use condition for determining the print quality deterioration of the multifunction device by reading usage information, temperature information, and humidity information periodically received from the management terminal, the multifunction device cleaning is performed through the management terminal. Request a function drive, or request periodic use of the multifunction device to prevent deterioration of the print quality of the multifunction device with the user terminal.
The management server generates a shooting request signal for requesting the shooting of the place where the multifunction device is to be installed through the camera provided in the user terminal so that the user can read the structure of the place where the multifunction device is to be installed. When the location between the spare locations is confirmed through the image information received from the user terminal, the arrangement of the furniture and the types of furniture arranged in each spare location is modeled in 3D, and the equipment information of the equipment to be installed. Creates an installable list that lists places where the multifunction device can be installed according to the type of multifunction device identified through
When at least one or more preliminary locations for installing the multifunction device are photographed through a camera provided according to the photographing request signal received from the management server, the user terminal generates image information for each of the preliminary locations photographed and sends the image information to the management server. Transmit,
The management server provides the user with an installation recommendation list listed according to the ranking from the optimal installation location selected through the optimal installation space analysis among the installation spaces included in the installable list,
The optimal installation space analysis calculates the result value by multiplying the distance value according to the moving line from each computer to the place where the multifunction device is installed for each place listed in the installable list by the frequency value according to the frequency of use of the multifunction device for each user of each computer. After that, the electronic device management system generates an installation recommendation list by ranking from the place forming the largest result.
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