KR101323744B1 - Method for providing the business calling party numbers and system using the same - Google Patents

Abstract

According to the present invention, when a person makes a private call, the mobile phone number of the person is displayed as the calling number and the telephone fee is charged to the person's phone number. The present invention relates to a method and a system for allowing a number to be displayed and for a telephone charge to be charged to a business outgoing telephone number or a predetermined number.

Use a method that allows multiple phone numbers to reach one device so that your work mobile phone number does not change when someone changes, for example, when a customer makes a phone call and a customer makes a new call. You can have the incoming sales manager call you.

However, in general, when an employee calls a customer by mobile phone, the answering customer can be confusing because the caller's personal phone number is displayed as the calling number on the customer's phone. Also, in general, when a call is made, the caller bears the call charge. However, there is a contradiction that the caller pays the call charge even when the call is made to the company. On the contrary, private call charges for individuals also have the same problem.

The present invention has been made in view of the above-mentioned problem, and when an individual makes a phone call, the work outgoing phone number is displayed as the outgoing number in case of a work phone and the telephone bill is also designated as a work outgoing phone number or a predetermined number. To be charged to the number.

Therefore, according to the present invention, an individual can make a convenient call by selecting a calling number by dividing it into work and personal use using a single mobile terminal, and the telephone fee can be separately classified into work and personal use. There is an advantage to being satisfied with the company.

Caller ID Service

Description

Method for providing the business calling party numbers and system using the same

1 is a system schematic diagram showing an overall configuration of a business outgoing telephone number management system.

2 is a mobile telephone network configuration diagram showing a general configuration of a mobile telephone network.

Fig. 3 is a block diagram showing functional separation of the configuration of the above-mentioned business outgoing telephone number management server 2;

FIG. 4 is a diagram showing an example of the configuration of data stored in the database 24 in FIG.

5 is a flowchart for explaining an example of a process of registering a work calling number with respect to a personal telephone number;

FIG. 6 is a flowchart for explaining an example of a process of providing a calling number based on a business calling number registered for a personal telephone number; FIG.

***** Brief description of the main parts of the drawings *****

1: customer PC, 2: outgoing management server,

3: mobile phone network

Recently, with the rapid spread of mobile phones, the economically active population has mostly mobile phones. Accordingly, the communication service is shifting from the landline phone to the mobile phone. From an individual's point of view, a person's mobile phone number is also used for business purposes, so he has a problem of paying a communication fee. There may be a violation of privacy due to a 24 hour phone call, which is inconvenient, even when the job is changed or the work department is changed. In addition, the company may pay a telephone fee to solve the problem of employees who hesitate to make a phone call due to communication charges, which hinders the performance of the work. For example, if the sales manager is changed, for example, the customer is aware of the mobile phone number of the individual sales manager and the former sales manager has a problem that the customer is chased away from the person.

Accordingly, the present invention has been created in view of the above circumstances, and when an individual makes a business call, the calling party number displayed on the called party's phone becomes a calling party number for the work. It is a technical object of the present invention to provide a method and system for managing an outgoing telephone number for a business to be charged to a blunt phone number.

Working outgoing telephone number management method according to the first aspect of the present invention for realizing the above object is to assign a work phone number to at least one or more personal phone number to provide a calling number display based on this management In the method, a work phone number providing step of providing a work phone number to a business operator, a work phone number setting step of making a work phone number correspond to a personal phone number, and when there is an outgoing call to an arbitrary phone number, Calling call determination step of determining whether the call is a work phone, in the case of a work call, the caller number providing step of providing the caller to the caller using the work phone number set in the phone number setting step, and the work provided to the caller Generating billing information in the calling number And it characterized in that configured included.

In addition, the work outgoing phone number management system according to a second aspect of the present invention for realizing the above object is to assign a work phone number to at least one or more personal phone number to provide a caller ID display based on this A number management system, comprising: a customer terminal device for a customer to register a dedicated caller number for a personal telephone number; and a caller ID registration function for the customer terminal device; and based on the caller number registered by the customer. And a communication network for executing the calling number providing function based on the calling number set by the calling number managing server with respect to the personal telephone number. Is a registered call when the call originating from the personal telephone number is determined to be a work telephone. Run the caller ID function provided on the basis of the call, it characterized in that a called user to generate charging information on the originating number, a work is provided.

Next, an embodiment according to the present invention will be described with reference to the accompanying drawings.

1 is a system overview showing the overall configuration of a business outgoing telephone number management system according to the present invention.

As shown in Fig. 1, the business originating telephone number management system according to the present invention includes a customer PC 1 as a client terminal for a corporate customer to access the calling number management server 2 through the Internet 4, Access to the website is configured to include a business outgoing telephone number management server (2) and telephone network (3) that provides business outgoing telephone number management. The business outgoing telephone number management server 2 and the telephone network 3 are combined via a predetermined communication network 5. Here, the communication network 5 may include all communication means such as IP network, X.25, LAN, WAN, RS232C.

In the above configuration, the calling number management server 2 is an apparatus for providing a customer with various business calling telephone number management means via an Internet website, and is coupled online with the customer PC 1.

Fig. 2 is a diagram showing the general structure of the telephone network 3, in particular the mobile telephone network. The subscriber management system (SMS) 31 is a system for managing subscribers such as registration, deletion, and information change of telephone subscribers. The Home Location Register (HLR) 32 stores service information of telephone subscribers registered from the subscriber management system 31 and indicates in which mobile communication exchange area 33 each mobile terminal 35 is currently located. It stores information about. The Mobile Switching Center (MSC) 33 performs an exchange function that enables a telephone call by interconnecting the mobile terminals 35. The base station subsystem (BSS) 34 plays a role of wirelessly coupling the mobile terminal 35 to the telephone network. The MS (Mobile Station) 35 is a mobile phone carried by a subscriber.

3 is a block diagram showing the functional separation of the above-mentioned business outgoing telephone number management server 2 functionally.

As shown in FIG. 3, the business outgoing telephone number management server 2 includes a service control unit 21, an SMS interworking unit 22, a web matching unit 23, a database 24, an operator matching unit 25, and an operation. It consists of a terminal 26. Here, each element such as the service control unit 21, SMS interlocking unit 22, web matching unit 23, database 24, operator matching unit 25 may be configured using a separate server, two The above elements may be implemented in one server.

In the above configuration, the service control unit 21 controls the overall operation performed by the business outgoing telephone number management server 2. The SMS interworking unit 22 performs a function of communicating with the customer management system 31 in the mobile telephone network 3.

The web matching unit 23 is configured with a predetermined web page for allowing a customer to access the work originating telephone number management server 2 via the Internet 4 using the PC 1. The web matching unit 23 receives various requests necessary for providing a work outgoing phone number management service, such as subscribing to a business outgoing phone number management service from a customer, withdrawing or changing customer information, and delivers it to the service control unit 21. Follow the instructions in 21 to send the treatment result to the customer.

The database 24 stores customer ID and password information and data for each customer, and stores execution history and statistical information.

The operator matching unit 25 provides a function for operating a business outgoing phone number management server 2 to the operator, such as registration and deletion of a customer outgoing phone number management service customer, customer information inquiry, customer information change, and operation history inquiry.

As shown in FIG. 4, the database 24 may store, for example, basic information about the member, one or more work calling numbers, and actual phone number information for the work calling numbers. In addition, a billing number may be set for the work calling number, which may be the same as the work calling number or may be a representative number designated by the member.

Subsequently, a procedure for subscribing to a business outgoing phone number service and registering a business outgoing phone number in the device having the above-described configuration will be described with reference to the flowchart shown in FIG. 5.

First, a user who wants to subscribe to a work outgoing phone number management service connects to a work outgoing phone number management server 2 via the Internet with a PC 1 and performs a predetermined outgoing work number management service subscription procedure. That is, the user 1 accesses a web page provided by the web matching unit 23 of the business outgoing telephone number management server 2, inputs user information including the member ID and password, and requests membership registration. The business outgoing telephone number management server 2 completes the predetermined service subscription procedure by storing information about the member in the database 24 and providing the result of the subscription through the web matching unit 23.

With the member information stored and registered in the database 24, the member attempts to log in to the work originating telephone number management server 2 by inputting an ID and a password. The business outgoing telephone number management server 2 queries the database 24 and allows login if the ID and password are correct. The member shall register or change the actual number for the calling party number. The business outgoing telephone number management server 2 stores the member's request in the database 24.

Subsequently, the work outgoing phone number management server 2 transmits the phone number and the work outgoing number information to the customer management system 31 in the mobile telephone network 3 through the customer management system matching unit 22 to register the work outgoing number. Require.

The customer management system 31 transmits a work calling number registration request message including a phone number and work calling number information to the home location register 32, and the home location register 32 registers it, and then sends the result to work. Transfer to phone number management server 2. The service control unit 21, which has received the business call origin registration result through the customer management system matching unit 22, stores the data in the database 24 and notifies the result to the member. As a result, the calling party number is registered in the mobile communication network.

In the work calling number registration process, the work calling phone number management server 2 or the mobile telephone network 3 performs a procedure for checking whether the calling call number has the authority to register the calling call number and whether the calling call number required for registration is valid. It is preferable to carry out. This prevents malicious or illegal use.

FIG. 6 briefly illustrates a call processing process for a case where any subscriber attempts a work phone call to a mobile subscriber in this state. The procedure is as follows. The work calling number is assumed to be stored in the MSC for simplicity.

(1) When the caller attempts a work call, the calling terminal transmits a call request message (SETUP) including the calling subscriber information and the called number to the exchange together with the work call indication. Here, there are several ways to determine whether the caller makes a work call. For example, the caller additionally presses a special service code such as * 99 before the call forwarding number and presses a button for a work call on the terminal. When you make a call and make a call, you can press this button and then press the forwarding number, or determine whether the call is working.

(2) The call exchanger analyzes the information included in the SETUP message, including the called number, determines whether it is a service calling number display service, and temporarily stores this information and analyzes the called number. If the called number is a mobile communication subscriber number, a LOCREQ message for retrieving the location information of the called subscriber is transmitted to the HLR.

(3) When the HLR receives the LOCREQ message, it queries the database for the called number. The HLR, which reads the exchange information to which the subscriber of the actual called number belongs from the called number information, transmits a ROUTREQ message requesting relay information to the exchange to which the subscriber of the actual called number belongs.

(4) The destination exchange sends a routreq message containing relay information to the HLR.

(5) After receiving routereq message, HLR sends locreq message including relay information to originating exchange.

(6) The originating exchange receiving the locreq message including the relay information analyzes the relay information and sends the IAM message to the destination exchange. In this case, the IAM message includes the calling number. If the calling subscriber requests the calling service, the calling party includes the calling calling number. If the calling subscriber does not require the calling calling service, the calling party's telephone number is included. Include as calling number.

(7) The destination exchange receiving the IAM message transmits a setup message requesting the call termination to the called terminal. This includes caller ID information.

(8) When the called terminal receives the SETUP message, it rings the terminal to notify the subscriber that the call has been received and displays the received calling number on the terminal window and transmits the ALERTING message to the called exchange.

(9) The terminating exchange receiving the ALERTING message sends an ACM message to the originating exchange.

(10) The originating exchange receiving the ACM message transmits an ALERTING message to the originating terminal.

(11) When the called subscriber responds, the called terminal sends a CONNECT message to the called exchange.

(12) The destination exchange sends an ANM message to the originating exchange.

(13) When the originating exchange receives the ANM message, the originating exchange transmits a CONNECT message to the originating terminal, whereby the originating subscriber and the called party are in a call state.

(14) When the call is terminated, the billing information is generated to charge the bill. The mobile telephone network generates billing information for the number designated by the member so that the caller may not be charged for the work phone.

Therefore, according to the present invention, a group, a company, or an organization can easily manage, such as assigning and changing a work number for a mobile phone number of an employee, so that a work outgoing phone number is received when an employee calls. It may be displayed on the side, and the company may pay only for the work phone.

Meanwhile, the present invention is not limited to the above embodiments, and various modifications can be made without departing from the technical spirit of the present invention. For example, in the above embodiment, it is assumed that the exchange stores the work outgoing phone number information, but the exchange has only information on whether to subscribe to the work outgoing phone number service and stores the work outgoing phone number information in a database system such as SCP in the network. If the calling party service is requested from the subscriber, the exchange may query the SCP to receive the calling party call information and process the call. Such detailed implementations are well known to those skilled in the art and are not described in detail.

As described above, according to the present invention, an individual can distinguish between a work phone and a personal phone by using a single mobile terminal, so that a user can use a telephone service more conveniently, and a company or a group can activate a work phone, for example, publicity. Even if the manager changes to a different person, the work mobile phone number for the public relations manager remains the same, improving work efficiency and increasing customer awareness, which helps the business.

Claims (6)

Claims [1] A method for managing an outgoing call number for business, which allocates a work phone number to at least one personal phone number and provides an outgoing number indication based on the work phone number. A business telephone number providing step of providing one or more business telephone numbers to a business operator; A work phone number setting step of setting one or more work phone numbers in correspondence with one or more personal phone numbers; When there is an outgoing call to any telephone number, a call signal determination step of determining whether the call is a work phone, In the case of the business call signal, the calling number providing step of providing the calling party number to the called party using the work phone number set in the telephone number setting step; It is configured to include the step of generating the billing information in the calling party number provided to the recipient, The step of determining the outgoing call is determined based on a predetermined signal received from the caller terminal, wherein the predetermined signal is an identification number input by the caller, In the step of determining the outgoing call, it is determined whether the outgoing time of the outgoing call is a work time, and when the outgoing time of the outgoing call is a work time, billing information is generated in at least one work phone number corresponding to the at least one personal phone number. To manage business outgoing phone numbers. delete delete In the work outgoing phone number management system for assigning a work phone number for at least one or more personal phone number to provide a caller ID indication based on the work phone number, A customer terminal device for one or more customers to register a dedicated calling number for a personal telephone number; Calling number management server for providing one or more calling number registration function corresponding to one or more personal telephone number in conjunction with the customer terminal device, and setting the call number providing function of the communication network based on the calling number registered by the customer; It is configured to include a communication network for executing the caller number providing function based on the caller number set by the caller number management server for the personal phone number, The communication network executes the calling number providing function based on the registered calling number when the call made by the personal telephone number is determined to be a work telephone, and generates billing information in the calling party number provided to the called party. The determination of the work phone is carried out based on a predetermined signal received from the caller terminal, wherein the predetermined signal is an identification number input by the caller, And determining whether the outgoing time of the outgoing call by the personal telephone number is a business time, and generating billing information in the work phone number when the outgoing time of the outgoing call is a business time. delete delete

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