KR100797754B1 - A system for connecting phone call using categorized representative telephone number, and method using the same and computer readable medium storing computer program for performing the method - Google Patents

Abstract

The present invention relates to a representative telephone connection system for each category, a method for connecting a representative telephone using the same, and a computer-readable recording medium capable of performing the method. By forwarding the call to the phone number of the information, local users of the information can be easily connected to the company located close to their location simply by calling the main phone number for each category, there is a convenient advantage, businesses that are local suppliers There is an advantage in that it is possible to always receive a call for purchases generated from the caller to obtain a business benefit.

Internet, main phone, exchange office, by category

Description

A recording system including a representative telephone connection system by category, a method using the same, and a computer program capable of performing the same. PERFORMING THE METHOD}

1 is a diagram illustrating a network configuration of a representative telephone connection system for each category according to an exemplary embodiment of the present invention.

2 is an exemplary diagram showing a representative phone DB configuration according to an embodiment of the present invention.

3 is a detailed block diagram of the representative telephone company server of FIG. 1.

4 is a detailed block diagram of a regional switching center according to an embodiment of the present invention.

5 is a diagram illustrating a network configuration of a representative telephone connection system for each category according to another exemplary embodiment of the present invention.

6 is a flowchart illustrating a representative phone setting processing for each category according to an exemplary embodiment of the present invention.

7 is a flowchart illustrating a representative telephone connection processing for each category according to an exemplary embodiment of the present invention.

The present invention relates to a representative telephone guide system, and more particularly, assigning the same representative number nationwide to the company telephone numbers of the same category, and receiving a call from the user with a specific representative number, The present invention relates to a system and method for connecting a representative telephone by category to automatically connect to a specific business telephone number.

Currently, on-off-line merchandise sales and various service companies use product information and service information of their own stores or service businesses by using various advertising means such as advertisements, radio, and TV advertisements. Informing consumers.

However, the various conventional advertising means described above have a considerable cost, which acts as a significant burden on business operators. Most business operators have to be passive in advertising product and service information using the conventional advertising means. I'm having a hard time.

On the other hand, in recent years, with the development of computer communication technology and the increase of computer diffusion, the widespread use of high-speed communication network, the use of the Internet has become widespread. Therefore, if you open a representative phone site for each category that can be reached nationwide on the Internet to promote the representative phone number of the same category companies, and if the automatic call to the same category companies by region through the representative phone by category, It is expected to play a role as a competitive corporate advertising means in line with the increase in the number of Internet users. Also, consumers can easily dial the representative phone number of similar category companies even if they do not remember each phone number as needed. It is expected that convenience will be greatly increased as the connection to the desired company is possible.

The present invention has been created under the technical background for solving the problems of the conventional business advertising method on the on / offline and inconvenient when searching for a business through the phone number from the perspective of the consumer.

Therefore, the technical problem to be achieved by the present invention is to solve the problems of the reduction of the advertising effect and the burden of advertising costs according to the advertising of individual companies in the conventional on / offline goods sales or service companies, by category for achieving the technical problem SUMMARY OF THE INVENTION The present invention provides a recording medium containing a representative telephone connection system, a representative telephone connection method for a business using the same, and a computer program capable of performing the method.
That is, the present invention secures a representative national telephone number nationwide, and then assigns a unique category for each representative telephone number, registers the telephone numbers of the companies belonging to the same category to receive the call to the representative telephone number of the same category by region It is intended to automatically connect to a specific business phone number.

Representative telephone connection system for each category according to the present invention for achieving the above object, by assigning a telephone number of the same company by classifying a plurality of representative telephone numbers by category, including the representative telephone operator server, representative telephone DB and local exchange office A representative telephone connection system for each category, which is provided to a local exchange office and automatically connects an incoming call of a representative telephone number to an incoming call of a specific company telephone number, the system comprising: means for allocating and storing a plurality of national common representative telephone numbers from a telephone operator; Means for allocating and storing each unique category for each representative telephone number; Means for constructing a representative telephone DB in which telephone numbers of a plurality of local category companies are assigned to representative telephones classified by individual categories; Representative phone DB for storing a plurality of category phone companies of the same category located by region in one category representative phone number table; And a plurality of local switching stations for connecting the incoming call to a telephone number of a company set up to be connected to the requested representative phone number when there is a request for receiving the representative phone call from an information user who wants to use the representative phone connection service. It characterized in that it comprises a representative telephone operator server having a means for providing a representative telephone DB.
On the other hand, the method of connecting the representative phone by category according to the present invention is classified into a plurality of representative telephone numbers, including the representative telephone operator server, the representative telephone DB, and the regional exchange office by category, and then assigns a telephone number of the same company to the regional exchange bureau. A representative telephone connection method for each category performed by a representative telephone operator server in a representative telephone connection system provided, the method comprising: (a) receiving a plurality of representative telephone calls from a telephone operator; (b) assigning each unique category for each representative telephone; (c) constructing a representative phone DB in which telephone numbers of a plurality of local category companies are assigned to representative phones classified by individual categories; And (d) providing the representative telephone DB to the local exchange to enable the representative telephone service for each category.

In addition, the object of the present invention can be achieved by a computer-readable recording medium containing a program capable of performing a representative switching service for each category using a wired / wireless communication network including the Internet.

It is obvious that the above-mentioned representative telephone connection service business method for each category using the communication network provided by the present invention can be implemented as a program that can be executed by a computer. It will be another feature of the present invention to provide a variety of recording media containing recorded programs. That is, the business method of the representative telephone connection service for each category using the communication network according to the present invention as described above may be stored in a computer-readable recording medium, and preferably performed by a server computer in a server / client computer system. It can be a recording medium. Such recording media includes all types of recording media on which programs and data are stored so that they can be read by a computer system. Examples include ROM (Read Only Memory), Random Access Memory (RAM), Compact Disk (CD) -Rom, Digital Video Disk (DVD) -Rom, magnetic tape, floppy disk, optical data storage, etc. Included are those implemented in the form of carrier waves (eg, transmission over the Internet). In addition, these recording media can be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion. Therefore, it should be noted that the recording medium containing the program capable of implementing the present invention directly or indirectly is to be protected and is separately claimed in the following claims.

DETAILED DESCRIPTION Hereinafter, the present invention will be described with reference to embodiments in order to specifically describe the present invention. Hereinafter, the present invention will be described in detail with reference to the accompanying drawings. However, embodiments according to the present invention may be modified in many different forms, and the scope of the present invention should not be construed as being limited to the embodiments described below. Embodiments of the present invention are provided to more fully describe the present invention to those skilled in the art.

1 is a diagram illustrating a network configuration of a representative telephone automatic connection system for each category according to an exemplary embodiment of the present invention. Referring to FIG. 1, a representative telephone connection system for each category according to an exemplary embodiment of the present invention includes a database storage unit including a representative telephone operator server (Server) 100 and a representative telephone DB (Data Base) 104. 102, a plurality of regional switching centers 108, and the like.

First, the representative telephone operator server 100, to implement the representative telephone service according to an embodiment of the present invention, requests a representative telephone number is set to be the same from the telephone operator, the representative telephone number is assigned to the plurality A representative telephone DB 104 is configured to record and store a plurality of similar category company telephone numbers located by region in the representative telephone number of the.

Figure 2 shows the configuration of a table (Table) of the representative phone DB 104 showing the state of registration of the telephone number of the representative phone by phone, the representative phone DB 104 is established by connecting the representative phone number by category In addition, each representative phone number is again connected to a plurality of category phone companies of the same category. That is, as shown in FIG. 2, the telephone number of the same category company by region such as Sharon flower, flowers, fragrances of flowers, Gangneung Botanical Garden, Flower Village 24 hour, etc. is connected to the representative phone number 1588-5535. Examples of the "category" in the present invention include categories by industry (school, hospital, restaurant, etc.) and administrative complaints (public offices, police stations, government offices, tax offices, etc.).

That is, the representative telephone operator server 100 recruits the same category companies by region to jointly use the representative telephone number assigned by the telephone operator, and sets the recruited companies as a lower layer of the industry representative telephone number, thereby establishing each regional exchange bureau. The reference information for the representative telephone service is provided to the 108, so that when an incoming call is requested from any caller to the representative telephone number, the caller's incoming call is automatically forwarded to a category company close to the caller.

Accordingly, the information user 110 connects to the representative telephone operator server 100 through the Internet 112 using the Internet-enabled terminal device 114 such as a PC, and provides the category provided by the representative telephone operator server 100. After confirming the representative phone number of the desired company through the representative phone number information for each star, and simply dial the representative phone number of the desired company using their phone terminal 118 connected to the public telephone network (PSTN) 116, The local exchange 108 receiving the incoming call request for the specific representative phone number from the information user 110 automatically sends the incoming call to the information user 110 among the companies 118 registered in the representative phone number. Call forwarding to the business phone number closest to the location will be able to easily connect to the desired company.

3 illustrates a detailed block diagram of the representative telephone company server 100. Referring to FIG. 3, the server controller 202 controls and represents the overall control according to communication with the information user terminal 114 on the Internet. Controls the overall operation of the telephone company server 100. In addition, according to an embodiment of the present invention by receiving a plurality of national common representative phone numbers from the telephone operator to set the representative phone number for each category, the representative phone DB that connects the phone number of the same category companies by region to the representative phone number ( 104) and provide it to each regional exchange 108.

The ROM (Read Only Memory) 204 stores various operating programs necessary for the operation of the server controller 202 and stores various basic data necessary for driving the operating program. A random access memory (RAM) 206 temporarily stores a program operated by the control of the server controller 202 or temporarily stores data generated when the operating program is executed. The network interface unit 200 interfaces data transmitted / received through the Internet 112 between the information user terminal device 114 and the representative telephone company server 100.

The database storage unit 102 is referred to by the representative telephone service provider server 100, and stores the telephone number of companies registered in the representative telephone service, the representative telephone DB 104 and personal information of the registered companies. And various DBs necessary for operating the server, such as a member information DB 106 that stores company information.

The regional switching center 108 receives the representative telephone DB 104 for the representative telephone service from the representative telephone operator server 100 and receives a call request for the representative telephone number from its local subscriber, that is, the caller. Checking the caller's location and connecting to the requested representative phone number Searches the phone number of the company closest to the caller's location among the phone numbers of the same category company that is set, and connects the incoming call to the phone number of the searched company. do.

4 is a detailed block diagram of a regional switching center 108 according to an embodiment of the present invention performing the representative telephone service. Referring to FIG. 4, it is possible to perform a representative telephone service according to an embodiment of the present invention. The local exchange 108 is composed of a service control unit 400, a signal relay exchange 402, a service performing unit 404, and the like.

The service control unit 400 controls a call connection service for a telephone call between a plurality of local information users, and receives the representative telephone DB 104 information from the representative telephone operator server 100 to caller 406 who is the local consumer. After requesting a specific representative phone number from), the service performing unit after searching the phone number of the called party 408, the local provider closest to the current location of the caller 406, among the business phone numbers set to the corresponding representative phone number. 404 controls to connect an incoming call from the information user to the telephone number of the retrieved business.

The signal relay switch 402 switches and relays multiple trunk line signals transmitted / received between the local switching center 108 and the service performing unit 404 is the representative telephone information user under the control of the service controller 400. The incoming call of the caller 406 is switched by the telephone number of the called party 408 company, which is the local supplier, corresponding to the requested representative call number from the caller 406.

5 is a diagram illustrating a wireless network configuration of a representative telephone connection system according to another embodiment of the present invention. Referring to FIG. 5, the mobile switching center 500 is the representative telephone like the regional switching center 108 of FIG. 1. When there is a call request for a specific representative phone number through the wireless network 506 from the information user 502 who wants to use the service, the location of the caller 502 who is the information user is checked, and the representative telephone operator server ( The caller 502 of the companies 118 registered to the representative telephone number is located through the wired area switching center 108 connected to the mobile switching center 500 with reference to the representative telephone DB 104 provided from 100. The caller 502 is transferred to the phone number of the nearest company in the place. In this case, the mobile switching center 500 additionally registers a phone number of the mobile phone terminal 504 of the corresponding company so that call forwarding can also be performed to the mobile phone terminal 504 of the corresponding company through the wireless network 506 as necessary. .

6 illustrates an operation control flow for setting a representative phone in the representative phone connection system according to an exemplary embodiment of the present invention. Hereinafter, an embodiment of the present invention will be described in detail with reference to FIGS. 1 and 6. On the other hand, in the embodiment of the present invention described below, for convenience of description, for example, to distinguish the representative telephone number by type of industry, but described for example, the representative telephone number can be divided by function, administrative complaints as described above and The motion control flow is equally applicable.

First, the representative telephone operator server 100 requests the allocation of the representative telephone to a telephone operator such as Korea Telecom, which is a main network communication operator, in order to perform the representative telephone service business in step S600. Subsequently, the representative telephone operator server 100 proceeds to step S602 and recruits companies to conduct business through the representative telephone number assigned from the telephone operator through the Internet. Accordingly, companies that want to register for the representative telephone service access the server 100 and register a member, and then apply for registration of the representative telephone service company. Then, the representative telephone operator server 100 proceeds to step S604. Proceed to classify the assigned representative phone number according to the characteristics of each industry, and proceeds to step (S606) to set the phone number of the registered application for connection to the representative phone number for each category.

That is, the representative telephone operator server 100 as shown in Figure 2, the gas industry is 1588-9199 representative phone number, personal delivery industry is 1588-0833 representative phone number, flower delivery industry is 1588-5535 representative phone number, etc. After classifying the representative phone number assigned to the telephone service provider, it is to be registered by linking the telephone numbers of the companies applying for the representative phone service registration to the representative phone number for each category. Subsequently, the representative telephone operator server 100 proceeds to step S608 and finally constructs a representative telephone DB 104 in which all the same category companies of the region are registered in the representative telephone number for each category, and then the representative telephone in step S610. The established representative telephone DB 104 for the service is provided to each regional switching center 108 as reference information for the representative telephone service. Accordingly, when the local exchange office 108 receives a call request for a specific representative telephone number from the information user, the regional switching center 108 refers to the representative telephone DB 104 and sends the incoming call of the information user to the telephone number of the company closest to the information user. It will be connected to enable the main phone service.

7 illustrates an operation control flow for representative phone connection in the representative phone connection system according to an embodiment of the present invention. Hereinafter, embodiments of the present invention will be described in detail with reference to FIGS. 1 and 7. Meanwhile, in the description of FIG. 7 according to an embodiment of the present disclosure, for convenience of description, the representative phone numbers are classified by type of industry, but the representative phone numbers are classified by functions and administrative complaints as described above. The following operation control flow is equally applicable.

First, the general information user 110 who wants to use the representative telephone service provided by the representative telephone service provider server 100 through the Internet 112 using a terminal device 114 capable of internet, such as a PC. ) To check the representative phone number of the desired company through the representative phone number information for each category provided by the representative phone service provider server, and then using the own phone terminal 118 connected to the public telephone network 116 to represent the desired company The phone number will be dialed. Then, the local exchange station 108 connected to the information user telephone terminal 118 recognizes a call request for a specific representative telephone number from the information user 110 in step S700, and proceeds to step S702. The location of the information user, that is, the sender.

Subsequently, the regional exchange bureau 108 proceeds to step S704 to search for companies located closest to the caller's current location among the companies registered to the requested representative phone number, and then proceeds to step S706. The caller's incoming call is connected to the searched telephone number of the company. The regional switching center 108 proceeds to step S708 to form a call path according to the incoming call connection between the caller and a corresponding provider as a local supplier, so that a telephone call is performed between the local demander as a caller and a local provider as a called party. . Accordingly, the caller can easily be connected to the corresponding company located close to his location by simply calling the main phone number, and the company registered in the main phone service can make calls for purchases generated from the caller who is a local consumer. It will always be available to receive business benefits.

Subsequently, the regional exchange bureau 108 proceeds to step S710 to check whether the call between the caller, the local consumer, and the caller, the local provider, ends. It releases the established call and again listens for incoming requests from callers who are local recipients.

As described above, in the present invention, by dividing the national common representative phone number by category to be switched to the telephone number of the same category company by region, information users who are local users can call their own representative phone numbers by category. It can be easily connected to a business that is located close to the location, and businesses that are local suppliers can always receive calls for purchases from the caller, thereby gaining business benefits.

In the above described the best embodiment of the present invention. Although specific terms have been used herein, they are used only for the purpose of describing the present invention and are not intended to limit the scope of the invention as defined in the meaning or claims.

The present invention configured as described above, by dividing the national common representative phone number by category to be forwarded to the phone number of the same category companies by region, information users who are local users by simply calling the representative phone number for each category The advantage is that it can be easily connected to a business that is close to the location of, and businesses that are local suppliers can always receive calls for purchases from the caller and thus benefit from business. have.

Claims (19)

It assigns a phone number of the same company by classifying a plurality of representative phone numbers, including a representative telephone company server, a representative telephone database, and a regional exchange office, and then assigns a telephone number of the same company to provide a call to the representative telephone number In the representative telephone connection system for each category that automatically connects to an incoming call, Means for allocating and storing a plurality of national common representative telephone numbers from a telephone operator; Means for allocating and storing each unique category for each representative telephone number; Means for constructing a representative telephone DB in which telephone numbers of a plurality of local category companies are assigned to representative telephones classified by individual categories; Representative phone DB for storing a plurality of category phone companies of the same category located by region in one category representative phone number table; And When there is a request for receiving the representative telephone call from an information user who wants to use the representative telephone connection service, the representative is connected to a plurality of local switching offices that connect the incoming call to the telephone number of a company set up to be connected to the requested representative telephone number. Means of Providing Phone DB Representative telephone connection system for each category, comprising a representative telephone operator server having a. delete The method of claim 1, The regional exchange office, Receiving a request from the information user by receiving the representative telephone DB according to the representative telephone service from the representative telephone service provider server, confirms the origination location of the corresponding information user telephone and connects to the requested representative telephone number. Representative telephone connection system for each category, characterized in that for connecting the incoming call to the telephone number of the company closest to the location of the information user of the telephone number of. The method according to claim 1 or 3, The regional exchange office, A company that controls a call connection service for a telephone call between a plurality of local information users, receives a representative telephone DB information from the representative telephone operator server, and connects to the corresponding representative telephone number upon request of a specific representative telephone number from the information user. A service control unit for searching for a phone number of a company closest to the current user's current location among the phone numbers and controlling call connection; A signal relay switching unit for switching relaying multiple trunk line signals transmitted / received between the local switching centers; And A service performing unit for connecting the caller of the caller to a telephone number of a neighboring company corresponding to the requested representative phone number from the caller who is the representative phone information user under the control of the service control unit. Representative telephone connection system for each category, comprising a. The method according to claim 1 or 3, The regional exchange office, If the incoming call request number is not the representative phone number representative telephone connection system for each category, characterized in that for connecting the incoming call to the incoming call request number. delete delete A representative telephone operator server performs a classification of a plurality of representative telephone numbers, including a representative telephone operator server, a representative telephone DB, and a regional exchange office, by assigning a telephone number of the same company, and then providing the telephone number to the regional exchange office. In how to connect the main phone by category, (a) receiving a plurality of representative phones from a telephone operator; (b) assigning each unique category for each representative telephone; (c) constructing a representative phone DB in which telephone numbers of a plurality of local category companies are assigned to representative phones classified by individual categories; And (d) providing the representative telephone DB to the regional switching center to enable the representative telephone service for each category; Representative phone connection method for each category, characterized in that the progress including. The method of claim 8, The representative telephone DB, Representative telephone number connection method for each category, characterized in that for storing a plurality of category telephone companies of the same category located in each region in the representative telephone number table for each category. delete delete delete The method of claim 8, The regional exchange office, (a ') receiving a call request for a specific representative telephone number from a caller connected to the local switching center; (b ') checking whether the telephone number requested by the caller is a telephone number designated as a representative telephone; (c ') checking the caller's location when the called-in requested telephone number is a telephone number assigned to a representative telephone; And (d ') automatically connecting an incoming call from the caller to a telephone number of a company set to be connected to the representative telephone number; Representative phone connection method for each category, characterized in that the progress including. The method of claim 13, The step (d ') may include: (d'1) searching for a company located closest to the caller among the companies connected to the main phone number; And (d'2) connecting the caller's incoming call to the phone number of the nearest company; Representative phone connection method for each category, characterized in that the progress including. delete delete delete delete 15. The recording medium of claim 8, 9, 13, or 14, wherein a program capable of performing the method of connecting a representative telephone line according to any one of the selected items is readable by a computer.

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